Benjamin Franklin Plumbing of Lancaster

Photo of Benjamin Franklin Plumbing of Lancaster

Located in Lancaster, Pennsylvania

Address: 518 Running Pump Rd, Lancaster, PA 17601, United States

Phone: +1 717-384-1610

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Cody came on very short notice once we called after returning from work to see our hot water heater leaking. He was very patient and kind. He explained and showed us everything that was wrong and quoted us a decent price. Great business and employee!!!! Great your Cody!

  • Review 2 (2025-01-06 - Rating: 5)

    Matthew came out for our yearly inspection. He was personable, though, and knowledgeable. He took the time to explain his findings, and our options for repairs, and answer the many questions we had. I would definitely recommend Matthew.

  • Review 3 (2024-12-12 - Rating: 5)

    Billy was knowledgeable and very pleasant to talk about my plumbing issues and what can be done so there will be no further damage in the future.Billy returned again today to give a run down and estimate on everything that needs to updated. He explained everything in detail. Im very happy with his service.

  • Review 4 (2024-12-19 - Rating: 5)

    Tech Dan and his partner were both friendly, knowledgeable, respectful (They put on shoe booties) and answered any questions. No high pressure tactics. He gave us about 4 options that ranged in price from around $900-$2,000 range.The toilet had a leaky valve. The toilet itself was well over 20 years old and would be nice to replace with a bidet.

  • Review 5 (2024-12-23 - Rating: 5)

    Samuel did an outstanding job once again. He took the time to look at everything and then give a clear understanding of his overall check. He is very knowledgeable and I would recommend him to anybody. Once again. Outstanding Job.

  • Review 6 (2024-11-27 - Rating: 5)

    Joe was the best! He took time during the inspection to show and explain the plumbing systems in my home, interior, exterior, all levels. Answered all my questions and actually showed me what he was talking about. Then he gave a very detailed written recommendations with photos he took, and itemized price estimates for each recommendation. Top notch customer service!

  • Review 7 (2024-12-17 - Rating: 5)

    Overall experience was great. Cody was so helpful explaining. Also is setting things up to take care of issue correctly. Very happy with our interaction with this company

  • Review 8 (2024-12-30 - Rating: 5)

    Cody was such a pleasure. It was a tough job and he had no complaints. He was respectful and knowledgeable in his field. I appreciate the time he took to explain everything he did. Thank you and Merry Christmas

  • Review 9 (2024-10-02 - Rating: 4)

    Josh was excellent. He explained each step as he went. He was courteous, helpful. He did a super job. Made sure it was all good before he left. Cleaned up afterwards. I was very happy with his work. Thank you Josh. The price is high but Im still happy.

  • Review 10 (2024-12-08 - Rating: 5)

    Chris was the service man to arrive at my home today, and was very informative. He was very polite and informative . Made me feel a lot better about what must be done to correct this issue of a main pipe bust in my home. Work maybe able to be done in one day.

  • Review 11 (2024-12-14 - Rating: 5)

    Joe came out to my house earlier this year after water from my shower came through my kitchen ceiling — not an ideal way to start the day. After becoming convinced that my ex-boyfriend ruined my bathroom plumbing over the years, it was great to have someone check it out and thankfully assure me that was not the case—my pipes were just old. He was really nice, explained everything, and did a great job.

  • Review 12 (2024-12-21 - Rating: 5)

    Matt F was the technician that was sent out to deal with my plumbing issue. He was very professional and extremely nice. He solved issue within just a few minutes. I highly recommend him and Benjamin Franklin Plumbing for all your plumbing needs.

  • Review 13 (2024-12-28 - Rating: 5)

    Matt, did a great job of troubleshooting our system. Also tested our water and adjusted the filtering unit to more accurately reflect what we are experiencing. He really knows his stuff regarding the water treatment system and is able to explain it to us non plumbers so we can understand. Would highly recommend Ben Franklin Plumbing.

  • Review 14 (2024-12-16 - Rating: 5)

    Joe was incredible from the moment he arrived on time and was beyond nice and informative. He walked me through step by step what he saw and was going to do and even pointed out things that he saw that were not what he was here to fix. I highly recommend Joe to someone looking for plumbing work.

  • Review 15 (2024-11-12 - Rating: 5)

    Last time, Billy said it could happen.... And we added a 3rd shower line in the basement.This time he would figure out how to get the water to flow again... and it flowed again sooner than later.Well systems have a lot of potential unknowns.We first called Benjamin Franklin after buying a home 3ish years ago and wanting some upgrades. We added rough lines for a 3rd shower, added a filter system, and some minor replacement parts. We also joined the monthly service plan with the first appointment. Last week we had to call for issues with the outside lines not getting water into the house.Billy came for our water loss issue this past week, and again brought an efficient and respectful team to follow up. It was helpful to see a familiar face during a frustrating time for the family and have questions answered in an understandable way. He and the team replaced the pump and our old lines of unknown ages, and discoverd there was also a crack in the line between the well and the house. He was quickly able to find estimates for both low and high amounts for the work we wanted done and partnered with others willing to schedule next day digging. The help walking clients through the loan agreements and signing sections was also very appreciated.Aside from how financing companies price it, you cant really put a price on the peace of mind knowing that your home has its basic services in working order, and a team on standby that values customers enough to provide quality services at priority speeds. Our family Thanks you for servicing the Lancaster county area so well!

  • Review 16 (2024-11-12 - Rating: 5)

    Josh was an excellent technician, handled information channeling very professionally and did not leave anything hidden or untapped about. The job was completed in record time and perfectly. Very pleasant to deal with.

  • Review 17 (2024-11-21 - Rating: 5)

    Dan F. did a wonderful job, I am so pleased to have hot water again! He was thorough, patient, and totally fine with explaining things. Definitely would recommend!

  • Review 18 (2024-11-12 - Rating: 5)

    Joe was fantastic! He was professional, knowledgeable, and quickly resolved our plumbing issue. His genuine and friendly approach made the whole experience smooth and stress-free. Highly recommend!

  • Review 19 (2024-09-26 - Rating: 5)

    Thanks to Brennan for expediting the service call within 24 hours!Service Tech Kyle was the right person for the job!Great attention to detail with the communication about his processes and with his execution of the tasks.He was always conscious of cleanliness and the cleanup of the job site.100% great job.5 Stars for sure!

  • Review 20 (2024-11-15 - Rating: 5)

    Chris is personable, professional, highly skilled and hard working! He is an outstanding representative for his company! I have no doubt that he will excel in his craft and become a true leader, adept at teaching and explaining the value of maintaining whole house systems properly. I feel fortunate to have had Chris properly maintain the water treatment system that I purchased from Benjamin Franklin.

  • Review 21 (2024-09-27 - Rating: 5)

    Josh was very polite and considerate, and professional …and easy to talk too. He outlined/ and walked me through what he was going to do. Completed the task/job in a timely manner. As you probably already know, Josh is an asset to your Company!Thanks again, Josh!

  • Review 22 (2024-10-23 - Rating: 5)

    Sam was great! He took the time to explain what was going on with my blasted water heater. When it was time to make a final decision he had no problem waiting a few extra minutes until my husband came home. When my husband was home Sam went over everything again. We picked the heater and the next thing we knew…. Boom it was in! Thanks Sam

  • Review 23 (2024-10-23 - Rating: 5)

    I was very pleased with the service I received from Benjamin Franklin Plumbing. Mr. Miles was the technician that was sent to my home. He was very professional and transparent. He took photos, explained exactly what needed to be done and the customer service was A+. Thank You.

  • Review 24 (2024-11-26 - Rating: 5)

    Kyle B was incredibly helpful and informative. Got everything done quickly, cleanly, and everything works perfectly.Will definitely be calling again if I have any problems!UPDATE: Steven M came and installed a new toilet that I purchased. Done in less than an hour, everything cleaned up, and working perfect. Excellent work!UPDATE 2: Just had a shower arm and two faucets replaced. Cody M. Was Quick and very helpful.

  • Review 25 (2024-12-03 - Rating: 5)

    Billy cane to our resident on emergency and fixed our problem. He was very knowledgeable and helped us address some other things that needs to he addressed. Excited about the upcoming project in our new home. BILLY was very kind and respectful. So glad we called Benjamin Franklin because they we there for our emergency.

  • Review 26 (2024-12-06 - Rating: 5)

    Kyle was absolutely amazing he took pictures of everything that needed to be fixed also had all the materials needed with him to get the job done. He also had all great sense of humor.It is actually not allowing me to do another review, but the plumber Joe Slavin is also absolutely amazing. He went underneath the house and fixed the problem that I had originally called about and ended up finding another leak and fix that for me as well. He is the sweetest person you could ever talk to And funny I would totally request to have Joe and Kyle again if I ever need to have anybody help with my plumbing issues.Dan was great he found the issue right away! Made great conversation as we waited to make sure everything was good to go. Def glad they were able to squeeze us in for the day. Having no water with two kids not fun! But thank god they got us in. Poor guy even worked in the dark!Chris is great! Poor guy ended up getting soaked and it’s freezing out offered him different clothes to warm up! He’s funny makes light out of a bad situation helped calm me during this difficult time. He also called Josh out who also was absolutely amazing helping my family out. They are complete life savers!Honestly if I could give more stars I totally would all the employees that I have met so far have been absolutely amazing!Cody was sweet and caring. He really helped my family also gave me some good pointers on something we can do under the house as well.

  • Review 27 (2024-11-16 - Rating: 5)

    Great service, Cody fixed the problem right away and did a great job. He was friendly, knowledgeable and very polite. A great technician and looking forward to having Benjamin Franklin plumbing do more work for me in future.

  • Review 28 (2024-11-21 - Rating: 5)

    Cody was very efficient and knows his stuff. He was also very prompt and personable. If needed in the future, we would ask for him specifically.

  • Review 29 (2024-08-19 - Rating: 5)

    Josh was extremely knowledgeable and polite though out the service call. Josh really saved the day for my family after our ultraviolet disinfection sys went down. We are so happy with the new system he installed.Thank you Josh

  • Review 30 (2024-11-27 - Rating: 5)

    Ben Franklin Plumbing in general was professional timely proficient. Kyle in particular is a gem. So pleasant polite and knowledgeable! We will definitely use this company from now on.

  • Review 31 (2024-08-06 - Rating: 5)

    Very nice man. I was pleased to see that he had a good idea of what to do just by my explanation. Quick and easy job. I guess this proves that knowledge is power. This man has the power. Overall a very nice experience working with Todd and the company as a whole.

  • Review 32 (2024-11-11 - Rating: 5)

    Josh was fantastic! He quickly diagnosed the issue with our water line. He explained the solution clearly, and fixed it promptly. He was professional, courteous, and a pleasure to work with. We would be happy call him again!

  • Review 33 (2024-07-24 - Rating: 5)

    Joe was absolutely amazing! He went into much detail on explaining what he was doing and what the problem was. He also explained how the problem accrued. He gave us long term solutions on how to fix our main issues so the same thing doesn’t continue to happen. I appreciated him so much! The company was also very easy to work with and quick with responses!

  • Review 34 (2024-12-11 - Rating: 5)

    My experience with Benjamin Franklin Plumbing was excellent. Scheduling was easy. My technician, Josh, was on time, friendly, knowledgeable, and efficient! Would highly recommend to my family and friends!

  • Review 35 (2024-11-05 - Rating: 5)

    Jon was great. Can’t ask for a better situation regarding the individual that arrives at your house. He was kind, respectful, and knowledgeable. Thanks.

  • Review 36 (2024-07-30 - Rating: 5)

    I dont usually leave posting but I felt I had to. Paul was excellent. He was here on time. Showed and explained all problems and solutions. Was extremely patient and understanding with my personal issues. Was able to set up the fix, which was an extensive process, for the same day so that I did not have to take off another day at work. I would whole heartly recommend Benjamin Franklin. Thank you guys. Extremely impressed and satisfied.

  • Review 37 (2024-11-30 - Rating: 5)

    Matt was prompt, knowledgeable and informed us of our options before performing any work. He also presented us with a plan for personal maintenance moving forward to prevent a similar problem in the future.

  • Review 38 (2024-09-03 - Rating: 5)

    Todd was an excellent expert who walked through all the problem areas with me. He made everything make sense and gave me options. There was no up sells or sales-y pressure. He fixed my issue on 1 trip and made me feel more confident for people to use my half bath again! I HIGHLY recommend Benjamin Franklin Plumbing, especially Todd. He’s a true expert!

  • Review 39 (2024-11-01 - Rating: 5)

    Samuel was very polite and professional. Everything was explained ….from the normal functioning of systems to the needs or repair and upkeep. I’m grateful to know that plumbing issues were able to be updated before more costly problems developed.

  • Review 40 (2024-08-11 - Rating: 5)

    They were able to send a technician out to us in Myerstown in a very timely manner. The technicians came and took of our problems right away, and walked through the entire house to check for any other potential issues and give us quotes at no extra cost.Thank you so much, will be using them from now on since we just bought this house.

  • Review 41 (2025-01-07 - Rating: 5)

    I had a clogged kitchen sink Matthew from Benjamin Franklin Plumbing came out andexplained everything to me, Explained all the different options I had and the pros and cons of each one and I was completely satisfied. I would definitely recommend Benjamin Franklin plumbing to anybody that needs plumbing services

  • Review 42 (2024-08-03 - Rating: 5)

    Cody and JP did a great job installing our water heater and water softener. Very professional, understanding, and quick. They made sure to resolve any issues that came up with our older home without any extra charges. What they quoted is what we paid. We will definitely be using them in the future.

  • Review 43 (2024-09-23 - Rating: 5)

    Joe S. was wonderful! Sunday evening lifesaver, got us a new water heater installed in 2 hours!Great dude! Very professional and honest! Will be calling again shortly for our next plumbing projects! Thank you Joe!!!!!

  • Review 44 (2024-07-24 - Rating: 5)

    Paul was amazing he came to my door walked me and my husband through our main sewer line pipe. He got his camera out and showed us our problems. We came up with a plan to fix our sewer line. We are not rich and were glad that we can afford to fix this problem. Paul helped us get professional in to clean our basement. This is my first home and I am happy to say I found a great plumber that I trust completely.

  • Review 45 (2024-11-25 - Rating: 5)

    Billy was extremely helpful, and explained everything perfectly. I went from an outdated water heater to a tankless system, and were very grateful he got it done so quickly! New customers for life.

  • Review 46 (2024-05-31 - Rating: 5)

    Dan and his crew put this clocktowers condo in the NFL. No Freakin Leaks!Clean, efficient, polite and professional.

  • Review 47 (2024-08-14 - Rating: 5)

    Paul F. was great. Came out fast, explained everything well, showed me my options, and tackled the problem while he was here. He was very personable and great with my pets. I would recommend!

  • Review 48 (2024-10-25 - Rating: 5)

    Very polite, helps us understand work he is doing. He is very skilled with his discipline. A true gentleman ! I only wish I could’ve afforded the professional work he does.May God watch over him and keep him safe.Thank you for the work he did.

  • Review 49 (2024-09-16 - Rating: 5)

    Josh was polite, friendly, and highly skilled. He kept us informed of every step of our repair and let us know what we needed to do in future.

  • Review 50 (2024-12-09 - Rating: 5)

    Extremely pleased with the communication, professionalism and work done by Billy with regards to installing a new water heater. Will definitely look to use his services again in the future.

  • Review 51 (2024-07-25 - Rating: 5)

    Todd is the man! He is one of the coolest dudes I ever met! Not only was the work excellent he was awesome just to talk to about life! If youre calling Benjamin Franklin Plumbing ask for this guy! Will be going to him for everything from now on! Peace Todd ✌️

  • Review 52 (2024-12-04 - Rating: 5)

    Super friendly, affordable and response time was great. Service was quick and recommendations were on point. Super satisfied with my repairs

  • Review 53 (2024-11-26 - Rating: 5)

    Jeremy was very polite and detailed oriented. He explained everything precisely and allowed me to choose my options for this job to be taken care of and I look forward to getting the problem resolved!!

  • Review 54 (2024-11-01 - Rating: 5)

    Excellent work! Reasonable prices. I appreciate the expertise and professionalism of the guys that took care of re-plumbing my home. Joe, Alex, Hector - and Billy from a time previous.

  • Review 55 (2024-05-23 - Rating: 5)

    Dan was great and wish I had before pictures. Not only was he able to replace my kitchen sink but all the lines, hoses, and plumbing routed in a neat and orderly fashion that shows pride in his work and gave me more under the sink storage room which is an extra bonus

  • Review 56 (2024-11-30 - Rating: 5)

    Todd Helm of Benjamin Franklin Plumbing did an excellent job. Courteous, thorough and explained what was done in detail. Great customer service skills.

  • Review 57 (2024-09-19 - Rating: 5)

    Joe was perfect and very happy with his professionalism and friendly polite manner. I will be requesting Joe for any future Benjamin Franklin needs. I appreciate his excellent aspects to provide great customer service!!

  • Review 58 (2024-10-17 - Rating: 5)

    Satisfied with my maintenance that Josh did. He looked into my concerns. Very polite and respectful. Would recommend! Thank you!

  • Review 59 (2024-09-23 - Rating: 5)

    Josh was very good. He told me he loves what he does, our toilet was still under warranty. He was very friendly and knowledgeable.

  • Review 60 (2024-09-09 - Rating: 5)

    We had an emergency with our well water on a Sunday & Cody, the Technician for Ben Franklin Plumbing came the same day & fixed our problem. We had been without water for 2 days. He was very professional & knowledgeable as well as very courteous & polite. We will call them with all our future plumbing needs.

  • Review 61 (2024-08-08 - Rating: 5)

    Kyle was very courteous and professional. A great representative of your company. He took the time to look things over and listened to my concerns. I would not hesitate to reach out to Benjamin Franklin again for future plumbing issues.

  • Review 62 (2024-10-24 - Rating: 5)

    All the way from North Carolina!!! I needed help for my house in Pennsylvania I called, they came the NEXT day and gave me an awesome price! please recommend to all your friends

  • Review 63 (2024-11-20 - Rating: 5)

    Work was completed timely. All repairs and new city-soft water conditioning unit were reviewed with me prior to the technician departing.

  • Review 64 (2024-07-23 - Rating: 5)

    Very professional, knowledgeable and responded quickly to my emergency call for service. Jon P.and Peyton were very thorough and explained everything about the situation to me. The repairs they did was excellent work. Highly recommend this company!

  • Review 65 (2024-08-01 - Rating: 5)

    Today was the first time I worked with this company. AMAZING customer service, wow. I was informed with every service and estimate. Jon P did and amazing job on the install! I will be using this company again. Thank you for the great service.

  • Review 66 (2024-08-22 - Rating: 5)

    Had a great experience with Paul! He was very professional and did a great job of explaining everything he was doing. I was very pleased with the service that he provided.

  • Review 67 (2024-09-16 - Rating: 5)

    Jon P. with Ben Franklin Plumbing was a joy to work with! He thoroughly explained the descaling process of my tankless water heater, inspected the plumbing throughout the entire house and helped adjust the water pressure from the master bath shower head. Extremely knowable and professional. Highly recommended.

  • Review 68 (2024-09-21 - Rating: 5)

    Chris is a wonderful person who installed our new water heater. He was actually off that day and come to help us out...young respectable person...Benjamin Franklin Plumbing of Lancaster is the way to go...~Dr. Fuller~

  • Review 69 (2024-08-22 - Rating: 5)

    Matt F., very knowledgeable, he really took his time explaining every scenario, in regards to our plumbing. He was very kind, laid back and very patient in making sure we understood everything in detail, regarding the plumbing and answered all of our questions. Matt, thank you!

  • Review 70 (2024-12-31 - Rating: 5)

    Cody was our technician. He was absolutely terrific. He is very knowledgeable and patient. He fixed our problem and with a much better solution.

  • Review 71 (2024-12-29 - Rating: 5)

    Very professional, very friendly, got here very fast on an emergency call. A little pricey, but thats to be expected after hours.

  • Review 72 (2024-09-21 - Rating: 5)

    Highly recommend Jeremy! He took the time to explain the problem and process to resolve, easy to talk to! Thank you to the Ben Franklin Plumbing team-would certainly contact again for any plumbing needs for my home!

  • Review 73 (2024-08-05 - Rating: 5)

    Steve was knowledgeable and understood our problem. Our sewer ejector pump was not working and got it back up and running. They provided options for repair or replacement.

  • Review 74 (2024-09-14 - Rating: 5)

    Dave did a fantastic job. He let me know what the problem was and helped me with financial issues. He scheduled for someone to come out and flush out the blockage.

  • Review 75 (2024-08-05 - Rating: 5)

    The plumbers of Benjamin Franklin have done a phenomenal job with all of our plumbing needs with our house this summer! They are highly professional, empathetic, knowledgeable, and very hard working and thorough. Thank you all for all the hard work you’ve done for us!! Will definitely recommend and use again in the future.

  • Review 76 (2024-08-27 - Rating: 5)

    The relatively simple cartridge replacement turned into a more involved task but Billy handled it efficiently and pleasantly. Very professional. He did a great job!

  • Review 77 (2024-06-20 - Rating: 5)

    Todd H, did a fantastic job!!!! Very professional and knowledgeable. Arrived during scheduled time and replaced our hot water heater by himself in under two hours. Highly recommended

  • Review 78 (2024-11-26 - Rating: 5)

    Have had Benjamin Franklin for our whole house plumbing work …. They have been wonderful .. if I need them for any plumbing need they r fast and do a good job .. all the workers I have met were pleasant and very friendly

  • Review 79 (2024-09-24 - Rating: 5)

    First time using Benjamin Franklin. Great experience. Jon and his partner were friendly, professional, and knowledgeable. I will use Benjamin Franklin again for future plumbing needs. Thanks!

  • Review 80 (2024-08-20 - Rating: 5)

    Josh did an amazing job, dont even know where to begin to thank him, everything was great! The service, the work, the timing, explanation of the situation...I would recommend them to anyone for a service job well done! It doesnt matter who is scheduled to come out to have maintenance, work, or repair done. They will definitely have you satisfied with their work after all is said and done

  • Review 81 (2024-08-04 - Rating: 5)

    Cody was amazing and professional. He provided us with detailed information about our well issues. Definitely look forward to and future contact.

  • Review 82 (2023-09-13 - Rating: 5)

    Great personality and people skills, explains things through and listened well. The job was done in a timely fashion. He understood all my concerns and did what needed to be done for me to feel comfortable with the job

  • Review 83 (2025-01-01 - Rating: 5)

    Joe was prompt and professional. Very knowledgeable regarding water quality and suggestions to improve.

  • Review 84 (2024-12-07 - Rating: 5)

    Chris came and fixed my problem quickly and educated us on the difference between wax rings and the no wax ring seals for the toilet. Would recommend him and Benjamin Franklin plumbing of Lancaster to anyone.

  • Review 85 (2024-07-10 - Rating: 5)

    Dan F is very professional and knowledgeable. He explained things in a way that was easy for my parents and myself to understand. Provided us with all the options to meet our budget and explained all the possible outcomes that made us feel comfortable and secured on the work Benjamin Franklin was providing. Thank you Dan F for all your help!

  • Review 86 (2024-10-17 - Rating: 5)

    Very much satisfied with the work Josh L did… puntual and flexible… thanks for giving us peace of mind… will definitely call Benjamin Franklin Plumbing…..

  • Review 87 (2024-07-31 - Rating: 5)

    Joe did a great job on a difficult installation today! He was very professional throughout the entire process! I’m very happy with the work he’s done for us! Thank you again Joe!

  • Review 88 (2025-01-03 - Rating: 5)

    John and Justmn were truly helpful in a very tough time. I appreciate their knowledge and professionalism.

  • Review 89 (2024-06-27 - Rating: 5)

    Paul was exceptional. He was kind, honest, explained everything thoroughly, answered all of our questions, and assisted us with our problem quickly. He provided a lot of information about plumbing and important features of our septic system that we didn’t know about prior to this interaction. We appreciated his insight, advice, and expertise in his field. I would highly recommend calling Paul for any plumbing, septic, etc needs.

  • Review 90 (2024-07-29 - Rating: 5)

    Did a wonderful job! Gave me invaluable information. Never had a plumber before who was as communicative and competent as Jon. Highly recommend him.

  • Review 91 (2024-12-11 - Rating: 5)

    The technician was very professional and what he was doing and how hes going to do the job excellent work I would recommend Benjamin Franklin Plumbing to friends and Neighbors appreciate your service

  • Review 92 (2024-09-24 - Rating: 5)

    The plumber was very knowledgeable and explained everything to me about what was wrong and how he was going to fix it. He was really friendly and I know he was looking out for what would work best for us.

  • Review 93 (2024-06-29 - Rating: 5)

    Todd was extremely professional prompt on time explained everything to the letter if I had any questions he answered them. He was very efficient and patient would recommend him any day. Gold stars

  • Review 94 (2024-07-17 - Rating: 5)

    Peyton was awesome. He is very cordial and was excellent with taking care of my yard! I was really impressed with his professionalism and candor.

  • Review 95 (2024-10-18 - Rating: 5)

    I really appreciate everything this companys employees have done for me.I only use them for all of my work.The guys are very professional, knowledgeable and friendly.I am treated with respect and kindness.Thanks again Todd,Peyton and the other technician (sorry,forgot his name)for taking care of my needs.

  • Review 96 (2024-07-17 - Rating: 5)

    Samuel was fantastic. We are VERY grateful that we got in touch with Ben Franklin plumbing and they have people working for them like him. Knowledgeable, patient, helpful are just some of the words we would use for him.

  • Review 97 (2024-07-05 - Rating: 5)

    Todd from Benjamin Franklin Plumbing did an awesome job. He explained the nature of the leak and thoroughly explained all of my repair options. He fixed my leak, tested a few times before he left to make sure all was good. He also cleaned up the work area. I highly recommend them.

  • Review 98 (2024-08-06 - Rating: 5)

    Hector did outstanding work today!!He is excellent in his work. We ate more than pleased with your company and Hectors work.!! I would recommend your company to others!

  • Review 99 (2024-06-13 - Rating: 5)

    Todd was very knowledgeable on why has to be done with our clogged sink.Jeremy K. Came and was great at assessing the situation, explained what had to be done.Took extra care while in the house. A benefit to the company.Dan F. And his partner did a great job. Professional, hard working, kept are clean, shoes me the work they did. 2 guys to keep.

  • Review 100 (2024-09-11 - Rating: 5)

    Arrived early in the offered timeframe. Professional and personable. Helped me to take a look at some potential issues I had not thought of. Would use this service again. Thanks.

  • Review 101 (2024-11-29 - Rating: 5)

    Bill and Owen Was respectful and professional number one in my book Very very pleased with work that was performed, I would recommend Benjamin Franklin plumbing to any of my family or friends thank you

  • Review 102 (2024-06-13 - Rating: 5)

    We had a clog, which was affecting both our bathroom sink and tub. Having called after hours, Ben Franklin was able to schedule us in first thing the following morning. Jon was our service provider. After a quick assessment, he figured out the best way to resolve the issue, and within a half hour, the clog was found and removed. Very prompt and professional, will definitely use their services again in the future.

  • Review 103 (2024-08-09 - Rating: 5)

    Excellent communication and craftmanship. Ben Franklin and Matthew score at 10 out of were cropped and called. Let me know they were coming. Got in got the job dunquickly and satisfactory and cleaned up after themselves. I would do Ben Franklin again.

  • Review 104 (2024-06-14 - Rating: 5)

    Kyle was wonderful. Very knowledgeable, thorough & polite. I have never had a so so or bad experience with Benjamin Franklin. Always punctual and get it right the first time.

  • Review 105 (2024-08-05 - Rating: 5)

    Dan was amazing. He is very kind and extremely knowledgeable and compassionate to our situation. Thanks for all your help Dan. You dud an incredible job. A real hard worker.

  • Review 106 (2024-07-19 - Rating: 5)

    Paul gave good options for my plumbing needs. Have used you guys in the past and always have a good experience. Very professional and genuine. Great customer service. Paul’s the best! 😍

  • Review 107 (2024-09-23 - Rating: 5)

    Dan offered valuable information and did a great job with the work needed, also explained things clearly. Im happy with the entire service.

  • Review 108 (2024-08-27 - Rating: 5)

    Josh was on time, thorough, repaired our issues and looked at other issues and gave advice. Very respectable and polite. I highly recommend!

  • Review 109 (2024-01-03 - Rating: 5)

    Samuel completed a VERY thorough inspection. Explained very clearly what he found and what he recommended to renovate any issues. He’s professional, knowledgeable, very personable.Steve came today and is top-notch. When he arrived he ensured that we knew what he was going to do, thoroughly inspected areas where work was to be done and assured that we had no questions. He assured quality work by repeatedly checking his work, he kept us informed of each task and he went to great lengths to insure that we thoroughly understood what he was telling us. Work was done in a timely fashion and he reviewed everything with us. True professional with a personable approach and conscientious worker.

  • Review 110 (2024-11-23 - Rating: 5)

    Benjamin Franklin plumbing are great company and I recommend for everyone, they did great Job my house running new water line from the street to my new house , I am so happy there Job and there team.

  • Review 111 (2024-12-12 - Rating: 5)

    Great service, quick response through Angies List. Great price for the service done. Highly recommend these guys!!

  • Review 112 (2024-10-01 - Rating: 5)

    Fast, responsive, knowledgable and professional. Joe was my plumber and did a great job. Overall was happy with the service

  • Review 113 (2024-09-28 - Rating: 5)

    This is our 1st opportunity to work with Mr. Peyton P, and we truly enjoyed his OUTSTANDING professional service. We personally recommend Mr. Peyton and Ben Franklin Plumbing for all your plumbing and heating/AC needs.

  • Review 114 (2024-12-26 - Rating: 5)

    Great experience. Very personable. Very helpful. Highly recommended.

  • Review 115 (2024-08-04 - Rating: 5)

    Jeremy is very professional and attentive to details. He explains problems and options very well. I appreciated his time and help in getting, plumbimg and sewer lines fixed as soon as possible. Thank you, Barb

  • Review 116 (2024-09-16 - Rating: 5)

    Dave evaluated the situation & provided options for me to consider. Answering all my questions. Great job!

  • Review 117 (2024-07-19 - Rating: 5)

    Jeremy was on time, professional & thorough in his evaluation of our sewer discharge pipe issue. His honest assessment & opinion was appreciated. When I need plumbing services I will definitely call Benjamin Franklin Plumbing of Lancaster!

  • Review 118 (2024-03-10 - Rating: 5)

    Josh is a perfect representative for your company. He is intelligent,Personable, and very competent! His explanation of the cost was clear and upfront. Not only did he drive 20 minutes to get to us on a Saturday evening and quickly cleared our blocked toilet, he explained how to use the auger and suggested that I buy one.

  • Review 119 (2024-12-31 - Rating: 5)

    Your technician was very informative and professional this evening!I love doing business with your company!

  • Review 120 (2024-12-05 - Rating: 5)

    Joe was very knowledgeable. It just gave me bad news that my well has no water in it other than that everything is good

  • Review 121 (2024-09-04 - Rating: 5)

    Benjamin Franklin Plumbing and Dave D.especially, were awesome! Dave was very friendly and extremely professional. The work was well done and he kept me informed of every step in the process. Well Done!

  • Review 122 (2024-08-07 - Rating: 5)

    Jon did an excellent job!! it was a quick fix. I forgot I lost power and all I had to do was flick a switch down by that pump. Thank you for all your help.Samuel did an excellent job helping cure my sick well. He came out for a visit that he didn’t realize would turn into his whole morning. Completed a job that required technical skills and a thorough knowledge of how to replace tubing and pipes in my fridge raider as well as treating me well with chlorine to help it get better. Samuel explain every stuff to me very thoroughly and if I wasn’t sure about something he gave me a good examples to help me make decisions. I really appreciated everything he did and I would give him a 10 out of 10 for such a wonderful job.

  • Review 123 (2024-04-15 - Rating: 5)

    Sam was very professional and friendly at the same time. We walked through the job and discussed all the possibilities. He worked with me to come to a decision what was the best option to complete the job. This ended up being a two visit job. Sam is a perfectionist and wanted to make sure the toilet was level and flush to the floor. Job well done!

  • Review 124 (2024-07-31 - Rating: 5)

    Very responsive. Pricing was reasonable. The Tech provided thorough feedback and information throughout the entire process. Quality work.

  • Review 125 (2024-06-21 - Rating: 5)

    Steve was on time, professional & courteous. He did a very thorough inspection of all water lines as well as flushing my hot water tank. He reviewed all recommendations with me. No high pressure sales! I would recommend Benjamin Franklin Plumbers to friends & family.

  • Review 126 (2024-07-27 - Rating: 4)

    Matt was very professional, he explained the issues and we worked together for a return visit when he gets the parts. Was great during the installation, awesome job.

  • Review 127 (2024-06-11 - Rating: 5)

    Dave arrived very timely, with booties in hand 😊! Assessed the issue quickly and provided quotes. Even took a look at another plumbing project while he was there and sent quotes for that soon after. Very polite and very professional.

  • Review 128 (2024-08-27 - Rating: 5)

    Jon was spot on time and had the problem diagnosed with options in no time. I have a new, top of the line disposal installed. Great job!

  • Review 129 (2024-11-21 - Rating: 4)

    Matthew was good to work with. He isolate the issue I was having gave me multiple options to correct it.

  • Review 130 (2024-07-27 - Rating: 5)

    Josh L was super amazing and considerate.He provided awesome customer service which included selflessly making a trip to the store to purchase an item he knew we needed the same day verses allowing us to suffer the inconvenience of waiting throughout the weekend. Thank you Josh L and the Ben Franklin team!

  • Review 131 (2024-12-31 - Rating: 5)

    Joe was great. Very knowledgeable and easy to work with.

  • Review 132 (2024-05-10 - Rating: 5)

    Dave was punctual, professional and considerate of our requirements. He exhibited excellent communication and provided several options to address our issues. He demonstrated incredible flexibility to work around other contractors and our availability. Overall, an excellent plumber that I thoroughly recommend.

  • Review 133 (2024-06-15 - Rating: 5)

    Todd did a great job! He was very thorough and professional, and he was able to explain plumbing to an electrician in a comprehensible way. Would recommend him to anyone needing plumbing issues resolved!

  • Review 134 (2024-04-05 - Rating: 5)

    Samuel with Benjamin Franklin was absolutely awesome. Very helpful and knowledgeable. Made me feel comfortable with the information he gave and he took his time when I mentioned other plumbing issues our house was having. He had a solution for each problem and different options to make it happen.

  • Review 135 (2024-02-08 - Rating: 5)

    So far very professional info and reasonable offers to choose from. Showed great experience and knowledge in answering our questions. Overall very satisfied. Finished the work EXCELLENT! and couldnt be more happier or satisfied. In my opinion Jon and his assistant deserves a raised. More than qualified for the job. AWESOME GUYS!! and Thanks!

  • Review 136 (2024-08-26 - Rating: 5)

    Very knowledgeable, friendly, and very caring. Explain everything we needed In full detail. Would recommend for any plumming needs!

  • Review 137 (2024-06-21 - Rating: 5)

    Jeremy K did a great job for us, saved our fathers day from disaster. Came 3 hours EARLY on a Sunday. Blasted our main sewer clog quickly and efficiently. Very professional and gave us great advice to help us avoid problems in the future.

  • Review 138 (2024-12-21 - Rating: 5)

    Very timely, experienced and did the job quickly and efficiently done

  • Review 139 (2024-12-17 - Rating: 5)

    I am satisfied with the job done by the technician to day. He was very professional.

  • Review 140 (2024-03-29 - Rating: 5)

    We had a water line break on a Sunday evening. We were told they could have someone come out on Monday as early as possible.What else could we say but, okay?BUT, Nick kept trying to get us help. He stayed in contact with us until his shift ended. He was able to find an awesome plumber to help out.Josh answered the call and said that he was not able to go home knowing that there was someone who didn’t have water that night. God bless his soul! He drove an hour to get to us(away from his home) fixed the problem and was so very pleasant the whole time!!!Thank you Benjamin Franklin and the One Hour group.You all are top notch in my book. I have referred neighbors to you and I have only great things to say. Every phone call is answered with such pleasant and helpful people!Thank you again!!!

  • Review 141 (2024-09-01 - Rating: 5)

    Joe S was an excellent plumber.He explained everything to us. Was very respectful of our time and even asked if there was anything else that we needed done while he was here at our house.A true pleasure to work with and I will be asking for him in the future if we need a plumber.

  • Review 142 (2024-04-30 - Rating: 5)

    Omg!!! The best. Thanks a million Josh. Great work ethic. Just gotta give him a call. You wont be sorry. Wonderful job installing a hot water heater in a very tight area. Had a whole home water system put in also. Well almost a year later, Charlie the man came out to give a check. My water pressure seemed abit slow 🛀, so Charlie changed my filter, and taaaa daaa im back with great water and pressure. Customer for life!!¡!

  • Review 143 (2024-05-21 - Rating: 5)

    Josh was awesome! Super personable and explained everything in detail. He was very knowledgeable and offered suggestions on things above and beyond the issue we originally reported.

  • Review 144 (2024-12-20 - Rating: 5)

    They did a good job n solved our problem. Very professional n personable.

  • Review 145 (2024-07-23 - Rating: 5)

    Efficient professional repairs.Gave all tech information in friendly manner. Did additional repairs on hot water heater not on the schedule. Everything done on time.

  • Review 146 (2024-01-08 - Rating: 5)

    Very professional, courteous and kind! Steven did an amazing job explaining everything and showing different options. His work was top notch! Thank you for sending him to work on my toilet issues! I will definitely use your company again!

  • Review 147 (2024-12-17 - Rating: 5)

    My experience was great. I will use them again and recommend them to others.

  • Review 148 (2023-12-31 - Rating: 5)

    Highly recommend. Dispatch was quick to answer and someone was out to my house within 2 hours on a Saturday. Todd was professional, responsive, and polite. He was also great with my dog. He was clear and communicative, and fixed another would-be issue before it could get worse. These guys are great.

  • Review 149 (2024-08-21 - Rating: 5)

    He was very knowledgeable and very helpful. Plus the most important thing was he was not pushy on trying to sell me something.

  • Review 150 (2024-11-29 - Rating: 5)

    Well, they did it again! Night before Thanksgiving and garbage disposal dies. Quick call and service was scheduled 1st thing the day after the holiday. Cody was efficient in installing a new unit and off he went. In addition, the communication with this company is superb!

  • Review 151 (2024-11-10 - Rating: 5)

    I called several emergency plumbing companies in my area when I discovered a broken pipe in my basement, along with significant water damage. Benjamin Franklin was the only company that could complete the service the same day. The plumber was very friendly and very professional. He fixed the broken pipe/fitting, and was on his way.

  • Review 152 (2024-11-12 - Rating: 5)

    Josh was very professional, quick and efficient. Would highly recommend.

  • Review 153 (2025-01-06 - Rating: 5)

    Joe was very nice, knowledgeable and informative!!! Definitely recommend!

  • Review 154 (2024-05-11 - Rating: 5)

    Todd H is awesome! Reviewed issue and gave me multiple options. Problem fixed!! Super knowledgeable and took the time to explain to me how a hot water heater works. Even gave me a tip should I need water during a power outage. Benjamin Plumbing for the win again!! LOVE this company!!!

  • Review 155 (2024-08-07 - Rating: 5)

    Hector and his crew did an excellent job and I will call for him again if we have any more plumbing problems including our well. He was friendly and professional. Not only did they do an excellent job but they were able to do it all in a timely manner. I highly recommend them and coming from me thats hard to come by.

  • Review 156 (2024-01-05 - Rating: 5)

    Cody was very polite, friendly and professional. He had the work done within minutes. Thorough in his maintenance and follow-up work. Price was very reasonable. Our home has water again and our busy morning routine will not be interrupted thanks to Cody.

  • Review 157 (2024-11-11 - Rating: 5)

    The service was superb.The guys were punctual,friendly,informative,and efficient.I was very much satisfied with the service.

  • Review 158 (2024-02-23 - Rating: 5)

    Todd is one of the best Service Team you have , he is a PRO . He removed the old water Softener system and installed the new BritaPro Softener/Filtering unit and plumbing in two hours. He is the Man , excellent work .👌

  • Review 159 (2024-08-26 - Rating: 5)

    Yes Joe was spectacular with his patience in instruction and demonstration his respectful demeanor and informative about the job. Excellent time maintenance and efficacy. Thank you so very much for sending Joe. He is an absolute gentleman. I will definitely refer family and friends to Ben Franklin Plumbing.

  • Review 160 (2024-09-30 - Rating: 5)

    Jon P. The technician was extremely helpful, professional and knowledgeable. I would recommend him 100%! Thanks again

  • Review 161 (2024-02-04 - Rating: 5)

    Called Benjamin Franklin Plumbing for a broken pipe in our shower. Josh arrived on time and had a great attitude! If I could give him 6 stars I would! Josh was very knowledgeable. He diagnosed our problem and put all worries to rest quickly. He was confident and his customer service skills were off the charts! Great job. I highly recommend these guys! Thanks Josh!

  • Review 162 (2023-12-21 - Rating: 5)

    Very pleased with Sam. I spoke with him via the phone and he was knowledgeable and professional. Although I was not planning on spending so much money. Sam helped me sort through my options. Very pleasant on the phone. My wife also said he was very professional and she is hard to please. The work was done quickly . 5 Star !

  • Review 163 (2024-06-24 - Rating: 5)

    Cody is an awesome technician, very professional and friendly. He was very honest and up front with everything we had going on with our plumbing problem. I highly recommend Cody :)

  • Review 164 (2024-07-26 - Rating: 5)

    I was very pleased with the service Cody provided. We had never had great water pressure, but suddenly we had almost no pressure at all. Cody quickly diagnosed the problem and explained what was going on. He offered two solutions and promptly completed the work. What a difference! Our water pressure is great now. One of the best plumbers I’ve had work at my house.

  • Review 165 (2024-10-23 - Rating: 5)

    Not complaint he did the job right and also a good communication so very respectful person thank you so much Billy 🙏🏽

  • Review 166 (2024-10-07 - Rating: 5)

    So far so good really nice guy up front and honest went out of his way to explain every thing to me

  • Review 167 (2024-09-14 - Rating: 5)

    Chris was a fine young man, very pleasant and professional. We did have one issue, which when I called, they had him return the same day I called and he fixed his mistake accordingly. I must stress, even though there was a complaint, Benjamin Franklin did everything they could to make things right and Chris returned to our home and fixed the error. We have used Benjamin Franklin for many years now and have always had very good services. Pricing is expensive, however the quality of their service members is great! Thank you to the team at Benjamin Franklin Plumbing.

  • Review 168 (2024-04-01 - Rating: 5)

    As a realtor, I am always pleased to be able to add new preferred vendors to my list of specialists to refer clients to. Paul, with Ben Franklin plumbing, exceeded my expectations for my clients. He was knowledgeable, communicative and thorough. I will be using him again for future clients and my own personal use. 5 stars!

  • Review 169 (2024-09-24 - Rating: 5)

    I first met Chris when he came to my house as a trainee. He was trained very well! He was very thorough in his assessment as well as his recommendations. He is extremely knowledgeable in what he does and explained every detail that would take place and why. I am so happy with this service.

  • Review 170 (2024-06-18 - Rating: 5)

    Charlie at Ben Franklin Plumbing was awesome. He immediately found the issue and had the necessary tools and other items to replace my worn out pipe. I will definitely use Ben Franklin again

  • Review 171 (2024-06-14 - Rating: 5)

    Todd Helm was amazing… he explained in detail the job we needed done. We highly recommend this plumbing service and expertise. Very happy with his work 😊

  • Review 172 (2023-12-19 - Rating: 5)

    Kyle did a great job replacing our lousy, leaking water heater. He was super friendly and answered all my questions (I ask a lot). The install went very well and was pretty quick too! Price was very fair, and they installed my optional anode rod at my request! Thanks Ben Franklin.

  • Review 173 (2024-05-17 - Rating: 5)

    When our 3rd floor bathroom drains became clogged we called Benjamin Franklin Plumbing. They came out that day and discussed different options, and cost of each. Payton came the next day and replaced our old pipes, cleaned everything up and got us back up and running. He was awesome!! Very positive, and polite. We will definitely be calling them when we are ready to update the rest of our old pipes!! Thanks so much for helping us out!!🤗

  • Review 174 (2023-12-27 - Rating: 5)

    Josh was amazing and very thorough! He was friendly and professional. Josh took the time to evaluate the issue and took care of it in a very timely manner, and even offered to clean up the water on the floor for me due to having my hands full with my young kiddos. I would highly recommend them!

  • Review 175 (2025-01-03 - Rating: 5)

    Jon P was very thorough . 5 star treatment.

  • Review 176 (2024-01-18 - Rating: 5)

    Paul F was friendly, communicative and efficient when assessing my homes plumbing situation. I booked an appointment very easily over the phone with a super friendly receptionist named Kelly! When the day came for them to re-do our entire plumbing system Peyton and his team knocked it out of the park, they were incredibly friendly and professional. Thank you so much!

  • Review 177 (2024-07-12 - Rating: 5)

    Paul F was fantastic and kind he took the time to explain everything and was very thorough. Would recommend him for any plumbing issues.

  • Review 178 (2024-03-01 - Rating: 5)

    Josh was outstanding! He is personable and very considerate from the start. He insisted on parking on the street in case his truck would to leak any oil. All throughout the installation, Josh took time to answer questions and explain the entire system. He also checked my overflow tank on our hot water heater when I expressed concern. Either Sam or Josh will be my preferred technicians in the future.Wow. Praise God for Sam. I was truly blessed today. Sam was fantastic in his trouble shooting and gave me honest options. Thank you for employing individuals like Sam and Jacob Reinert.

  • Review 179 (2024-12-26 - Rating: 5)

    Diligent and provided thorough explanation while working the problem rather intensely. Good man.

  • Review 180 (2024-07-25 - Rating: 5)

    Billy came early, was super professional, efficient, and knowledgeable. He communicated with me exactly what needs to done.

  • Review 181 (2024-10-25 - Rating: 5)

    I had a service done from their affordable service plan. Matt walked me thru the entire process and answered all my questions. He helped me pick a plan of attack for issues with our well water. All around great experience.

  • Review 182 (2024-01-09 - Rating: 5)

    Keven came for a plumbing issue. He was extremely pleasant, very knowledgeable and got the work done in a timely manner. He also gave some great recommendations for future work. I will definitely request him again in the future!

  • Review 183 (2024-02-06 - Rating: 5)

    Came quickly. Nice interaction. Friendly and interacted with our kids. Gave accurate suggestions and didn’t make us feel pressured. Able to do an easy fix and our toilet is working again! Very pleasant experience and first time using this company. Would definitely call again for future problems.

  • Review 184 (2024-08-13 - Rating: 5)

    Paul knows what he’s talking about. He made me feel comfortable that the team will solve our plumbing issue. I recommend.

  • Review 185 (2023-11-29 - Rating: 5)

    Dan was terrific he explain everything to me and also explained to my son on the phone what he did and the future what needs to be done. I wish the prices werent so high,even with all the discounts.But overall a great experience Dan is very knowledgeable in his job, highly recommend him

  • Review 186 (2024-01-30 - Rating: 5)

    Kyle and Even both worked well together and the finished job when we went to look at it was incredibly well done. There was no mess to be cleaned up whatsoever.They were both very friendly and were very easy to talk with. You probably know this already, but these two are what I would classify as KEEPERS!Please let them know that we are very pleased with the job that they did and as such, if we ever need work to be done in the future you can bet that well contact your company to do that and if at all possible, would be glad to have them do the work for us!

  • Review 187 (2024-05-12 - Rating: 5)

    Just a really responsive and professional company and came out and did an amazing job on our plumbing issue. Jeremy K is an amazing gentleman and really did a superb job for us. Can’t say enough about the company and everyone we’ve interacted with at the house.

  • Review 188 (2024-11-18 - Rating: 5)

    Cody was very nice and efficient. Knew what he had to do it and in a timely manner as well. Very happy!

  • Review 189 (2024-07-29 - Rating: 5)

    He is great 👍 They all explained well what they were doing next. Great company! Thanks

  • Review 190 (2024-01-24 - Rating: 5)

    We had a great experience with Paul and Benjamin Franklin Plumbing services. We were able to schedule him to come next day, first thing and I received calls prior to Pauls arrival on both visits, which was much appreciated. Paul was prompt, professional (wearing booties to protect floors), courteous and thorough with his examination. We had leaking from upstairs bathroom of unknown origin and Paul helped to determine the cause and best solutions possible in a very affordable manner. We will definitely be recommending and utilizing Benjamin Franklin services in the future. Thank you for helping us in a very stressful situation!

  • Review 191 (2024-01-25 - Rating: 5)

    Todd was very respectful and courteous. He explained the prices (though they were a little high). He wore booties the whole time he was inside. He took time to explain the pros and cons of the faucets we had provided him along with any possible failures. He was very helpful

  • Review 192 (2023-11-13 - Rating: 5)

    Great service! Paul was very professional and informative. He showed me exactly where the problems were and addressed the issues quickly. He also provided me with additional resources to help tackle future maintenance. A first-time customer who will certainly return!

  • Review 193 (2024-05-02 - Rating: 5)

    Sam did an awesome job and didnt charge anything to just come out and give it a look. Very knowledgeable and did a great job explaining things to a none plumber. Would definitely recommend and will go back for any future needs that may come up.

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