Ranck Plumbing, Heating, AC & Excavation
Located in Lancaster, Pennsylvania
Address: 2541 Marietta Ave, Lancaster, PA 17601, United States
Phone: +1 717-616-2927
Rating: 4.8
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Excavating contractor
- Furnace repair service
- Heating contractor
- Hot water system supplier
- HVAC contractor
- Water purification company
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-20 - Rating: 5)
We have been a 20+ year customer of Rank because they have always provided prompt and efficient service. The technicians are always professional. We have always felt they were fair and trustworthy. We first came to Rank because they were willing to respond to a heating outage on the coldest day of the year, a holiday, and a day when the installer of our heating system was not willing to respond. They have been there for us ever since. -
Review 2 (2025-01-02 - Rating: 5)
My technician Vince was top notch. He was quick to arrive for an early evening emergency call on the night before we left for vacation, and helpful in finding a realistic solution immediately and more permanently as parts came in. We signed up for a service contract almost right away as a result of the tremendous service. -
Review 3 (2024-09-12 - Rating: 5)
We had a leak on our inside water shut off value and called Ranck. They arrived within the hour and were able to determine the fix that was needed. They turned the water off outside for us because we were leaving for vacation. The day we returned Ranck was there first thing to replace the value. Everyone that helped was extremely helpful and friendly. MIke, Greg and Tom! Thank you all and I highly recommend your company to everyone I know!! -
Review 4 (2024-10-05 - Rating: 5)
Experienced, prompt, and honest service! When our water heater was leaking recently, Ranck Plumbing quickly identified that only a valve needed replacing -- not the whole water heater. The issue was resolved, saving us thousands of dollars. We also appreciate Rancks membership plan, which has saved us money and ensures our plumbing maintenance stays on track. -
Review 5 (2024-07-29 - Rating: 5)
Rob was fantastic. He understood my situation was critical and did everything to get a tech to our home immediately. We had our service restored in a matter of a couple hours. Amazing!! Jerry, our tech, was thorough and knowledgeable and had our A/c working in minutes. Very professional and friendly. Can’t recommend both gentlemen enough. Thank you! -
Review 6 (2024-09-21 - Rating: 5)
I refer friends and family to this company because of the expertise they have. Every problem we have had with our 40 year old home has been handily fixed over the decades. Plus, the staff is just as interested in helping us with small problems as well as large.You can totally trust this company to not overcharge or recommend unnecessary fixes . -
Review 7 (2024-10-08 - Rating: 5)
Ranck is one of the best run businesses in my experience!Recently, Dennis Wanga did our maintenances on our three heat pumps? He not only did an excellent job on the maintenances, but he found a serious leak in our condensate line. He had to creatively think through how to remedy the situation; he did an excellent job!!Jeff Batzer Costumer and Former Employee -
Review 8 (2024-07-29 - Rating: 5)
Always had great experiences with Ranck at both our properties. Had an emergency visit recently, Jay and David were exceptional when I came to the service they provided. Ranck will always be out top choice of HVAC service providers. -
Review 9 (2024-06-11 - Rating: 5)
The response was fast and courteous. Tom provided tips to prevent future clogs (and science behind it without being too technical), advice on where to obtain sewer replacement parts, and hair catch devices that properly fit over various stoppers. He answered all my questions thoroughly which I appreciated so I dont have any future encounters that we can prevent. They were fast in their response without breaking the bank! I greatly appreciated his knowledge and thoroughness. -
Review 10 (2024-09-09 - Rating: 5)
Dale did a awesome job! Very skilled and knowledgeable.Rancks support and follow-up was very good as well. Great team! -
Review 11 (2023-08-11 - Rating: 5)
Quality work, fast response, every employee is professional with their work, everyone highly regarded by coworkers. Overall great experience and we can sleep well knowing issues have been taken care of and there will always be a call back when issues arrive. -
Review 12 (2024-11-20 - Rating: 5)
Technician was knowledgeable and courteous. He provided great service. I would happily have him do my work in the future. -
Review 13 (2024-06-17 - Rating: 5)
I’ve used Ranck two years in a row now and highly recommend them! Their prices are very reasonable (especially recommend the membership program), staff is very knowledgeable and friendly and they are always on time. Jared is our service technician and he always does a great job!! We will be using this company for years to come. -
Review 14 (2024-09-12 - Rating: 5)
Jared from Ranck Plumbing, Heating, AC & Excavation was fantastic – helpful, professional, and honest about our options and pricing. We were very pleased and will only call Ranck from now on! -
Review 15 (2024-05-14 - Rating: 5)
Always have a positive experience with the employees at Ranck. Most recently their service technician Dennis performed our annual A/C system maintenance. He was very knowledgeable, professional and personable. Thanks to him for a great experience. -
Review 16 (2024-08-21 - Rating: 5)
We had an emergency plumbing problem and Ranck responded quickly fixing the issue immediately. We continue to think very highly of the workmanship of this company. -
Review 17 (2023-12-22 - Rating: 5)
Randy did a fantastic job explaining my options for repairing/ replacing my water heater rather than leading me in any one direction. I really appreciated that. I decided to replace with a new heat pump model and am very satisfied with the new system. It is much easier to control and has different heating options depending on water needs. Quinn and his partner did a thoroughly professional job with the removal and install and did so in just over 2 hours! I am very satisfied with the new system and can highly recommend Ranck! It was overall a very friendly, low pressure, professional experience. -
Review 18 (2024-04-03 - Rating: 5)
When we discovered our water heater stopped working, we called Ranck to schedule an appointment to have the water heater repaired or replaced. Within less than an hour, a service tech arrived and diagnosed the problem. A replacement was scheduled for installation the next morning. The installer(s) arrived an hour early and within a short time, the water heater was installed and operational. Mike A. was great!Cant say enough about Rancks exceptional customer service and their employees. All of those we had contact with were friendly, accommodating and wanting the customer to be satisfied. No question was left unanswered. They have a lifetime customer here.The cost of the replacement water heater and installation was reasonable and provided up front. There were no surprises and no up sale pressure that some other companies force on their prospective customers. -
Review 19 (2024-11-11 - Rating: 5)
Always appreciate Rancks quality service & expertise. Technician, Ben, very good & knowledgeable & thorough. Also very dog friendly and there are 5 Irish Setters as part of the family here and Ben, as all Rancks techs, very patient, kind and understanding of their needs while working here. -
Review 20 (2024-11-15 - Rating: 5)
Mike did a great job. I would highly recommend Ranck for HVAC and plumbing needs. -
Review 21 (2024-03-07 - Rating: 5)
Ranck came highly recommended to us and we are so grateful they did. Our Water heater decoded it was its time to go. We called Ranck first. The entire team was exceptional to work with. Rob is absolutely amazing to work with. He was able to throughly explain every detail of what we needed and what was going to be done. We received our quote speedy fast. The installation team were also exceptional to work with. Friendly and willing to explain every step of the process. Upon completion, we had a knowledgeable walk through to explain how every functions as we moved from a tanked water heater to a tankless water heater. Best decision ever. For any plumbing needs, Ranck should be your 1st call! -
Review 22 (2024-06-27 - Rating: 5)
Technician was very thorough in replacing my hot water heater and other plumbing items in my home. He was very well trained and knowledgeable. He answered and explained all of my questions. Very friendly. -
Review 23 (2023-12-06 - Rating: 5)
I cant say enough good things about my experience with Ranck. Every dealing with the staff at Ranck was positive - everyone from the office staff to the techs and the on-call person. My heating technician, Ben, was awesome to work with - professional, knowledgeable, communicative, and trustworthy. I will not hesitate to recommend Ranck or call them again for any future plumbing or heating/cooling needs. -
Review 24 (2024-03-08 - Rating: 5)
Ranck Plumbing completed several projects for me that I had been considering for some time and one that had some urgency. They removed the non-working garbage disposal under my kitchen sink and replumbed it. They also installed a new exterior spigot for a hose and made modifications to the lines for the backyard spigot that made it especially useful for bathing my dogs. All work was done professionally, on time, and within the stated cost estimate. I was 100% satisfied and will use Ranck again anytime I have plumbing needs. -
Review 25 (2024-06-06 - Rating: 5)
1965 Cape Cod. No existing HVAC except baseboard heat. Ranck ducted every room on the first 2 floors and put a mini split in the basement. Exactly what I wanted. Totally professionalism the entire process. Awesome follow up with questions and a few minor concerns. HVAC system running great. Fair price and nothing short of a superior experience when I was very skeptical of the outcome! Randy, Andy, and the entire install team.....THANK YOU FOR THE COMFORT!!! -
Review 26 (2024-11-28 - Rating: 5)
Jerry arrived on time for our annual gas boiler maintenance. He explained everything clearly, completed the work efficiently and answered questions about some plumbing work that we are planning. Ranck is a great company with highly skilled technicians and prompt, reliable service. -
Review 27 (2024-05-22 - Rating: 5)
Loyal customers for many years! We have four heating/cooling systems with one being geothermal—Keith cares for all including humidifier/dehumidifier systems. Never disappointed—great team who responds to needs! -
Review 28 (2024-04-25 - Rating: 5)
Ranck has been outstanding to us since our previous company (melron) merged with them. Jared was our tech and was extremely knowledgeable, had an outstanding personality, and did a great job! -
Review 29 (2023-11-12 - Rating: 5)
Randy at Ranck literally saved me $11,000! My heat stopped working and I called the original installation company of the system for service. I was informed that the compressor wasnt working and weighing my options, I was going to need a new system. After seeing a Ranck vehicle in a neighbors driveway I decided to get another estimate. I called and Randy came, just to provide an estimate. He was thorough and professional. He looked at the current system and was actually able to get it working. Randy & Ranck not only saved me a considerable amount of money but also a considerable amount of stress and hardship. They will definitely be my new heating and AC company!!! -
Review 30 (2024-02-21 - Rating: 4)
Only thing that keeps it from being 5 stars is the price. I am 10 minutes from their home base and it was almost $400 for under an hours work. That work was running a snake in a drain which does not seem too complicated to me. Probably will try someone else the next time. Technician was polite and knowledgeable. -
Review 31 (2023-11-25 - Rating: 5)
Our experience with Ranck has always been positive. The technicians know what they are doing, and the service is reliable. Our house, built in the late 1800s, requires lots of special care and we trust their expertise. -
Review 32 (2023-12-20 - Rating: 5)
Ranck Plumbing, Heating,AC and Excavation delivers excellent work and reasonable prices. Dale has serviced my ac and heater which needed a lot of attention. I am definitely going to call them again!Merry Christmas and Happy New Year 🎄⛄️👏 -
Review 33 (2023-08-15 - Rating: 4)
The company was responsive to a leak in our incoming cold water line and were able to get out within 4 hrs. The technician was knowledgeable, cordial, and answered my questions during the repair. He was very neat, clean, and careful. My only complaint is the lack of breakout for material and labor in the invoicing, something I normally receive from other services/contractors. -
Review 34 (2023-07-23 - Rating: 5)
I have had a service contact with Ranck since 2019. I am a major satisfied customer. Ryan, manager, is fantastic and has the best staff. Vaughn services my HVAC units. Vaughn, is wonderfully kind, patient, knowledgeable and dependable. He always arrives on time and communicates with me regarding my unit. He also installed my ecobee thermostat. Christine takes my calls, helps me renew my contract and get service scheduled. I love the responsiveness from everyone. I will continue to do business with Ranck and I encourage you to give them a try. -
Review 35 (2023-10-31 - Rating: 5)
Since the installation of our new HVAC system in 11/2019 Ranck has continually provided us with 5-star maintenance. We had one issue with the humidification system, but it was resolved quickly and efficiently. Every technician has been courteous and knowledgeable.. -
Review 36 (2023-05-26 - Rating: 5)
Had a water emergency recently and Ranck was great at helping me fix it. Called Ranck and a service tech was out to look at the problem within a couple of hours. Trace and Nick were excellent.They were very nice and knowledgeable and worked hard to get my water up and running that same day. -
Review 37 (2024-06-11 - Rating: 5)
We had a great tech come out and do our summer maintenance. This was our first year of not having any issues with our AC after Ranck found our problrm with our freon leak last year. Dale was kind enough to leave us a new filter since we just installed a new filter at the beginning of the month. That way we dont have to purchase a new one in a couple months. Dale was professional and did a great job even when I had to leave before he was finished to pick up my daughter from school. -
Review 38 (2022-12-12 - Rating: 5)
Excellent, professional, on time. They answered the call at 4:45 pm on a Friday and promptly came that evening to replace a water tank that decided to leak. I cant say enough about their excellent communication starting with the receptionist, emailing to remind you the day before of your appt., calling 10 minutes before to let you know they were coming. We have had extensive repairs and installations by Ranck and EVERY tech has been outstanding and done outstanding work. This is a top notch company and they will thrive because they know how to run a great business that truly cares to be part of the community. -
Review 39 (2024-03-23 - Rating: 5)
Awesome folks to work with who quickly respond to every repair/replacement need. Also, everything is always done right...the first time...EVERY TIME! Keep up the good work guys and gals...you had us at hello! -
Review 40 (2024-01-10 - Rating: 5)
Service tech listened to my description and replaced defective part. He was well equipped with tools and correct parts. Everything went great and I had heat again within 3 hours of my phone call. -
Review 41 (2024-02-10 - Rating: 5)
Ranck Plumbing and Heating brings professional service, dependable results, at a reasonable cost to me. Over time a few technicians become my repeat technicians so there is a familiarity with my property which helps a lot. -
Review 42 (2024-12-27 - Rating: 5)
Service man evaluated the plumbing need and explained remedy. He provided the replacement part and demonstrated how to use it. -
Review 43 (2023-08-13 - Rating: 5)
We had an A/C unit installed and had a wonderful experience with their team! Great people to work with, very professional, and addressed all of your questions/concerns. A great company that have been very helpful to us when we needed them. Highly recommend. -
Review 44 (2024-05-14 - Rating: 5)
For an affordable fee each month we get two routine maintenance checks a year. Because of these maintenance checks we dont run into unpleasant surprises with A/C and heating units malfunctioning. Plus the maintenance technicians are always respectful, friendly, and informative. -
Review 45 (2023-03-09 - Rating: 5)
We just had an incredible experience with Ranck. We were having issues with drainage that first showed up as a washing machine problem. I called and they sent out their washing machine guy, Mike, who quickly noted it was beyond his scope. He set us up with an appointment first thing the next day with the correct tech who could help us with systemic sewer issues and did not charge us for the dispatch since theyd be following up. The sewer tech, Tom, was fantastic, kept us in the loop with what was going on, and went way above and beyond, including going to get the necessary equipment which was in use elsewhere at 4pm, despite having started the day at 8:30am. He stayed til the job was done and solved our problem. Will definitely be using again! -
Review 46 (2023-05-25 - Rating: 5)
Ranck has done a good job with communicating as they work on projects for our non-profit, including email notification re appts. The staff are professional and knowledgeable. They were responsive when there was a delay. They do good work. -
Review 47 (2023-08-07 - Rating: 5)
My kids room had an odor and after doing some reading online, I found it could be due to the AC unit needing cleaned. I called Ranck, who has helped us in the past, and the owner scheduled us quickly. Dale cleaned the AC unit along with the coils. The odor has not returned in their room, so I believe it was related to the AC unit needing a good cleaning. Thank you for putting us in for an appointment so soon and great customer care! The female secretary ( sorry, I cant remember her name) was very pleasant to speak with when I was unsure a day before I called again to schedule. -
Review 48 (2023-05-13 - Rating: 5)
Recently, I moved to Lancaster and needing some company to service my Heating & C Cooling systems I called Ranck. From the very first person I spoke to I felt comfortable. The Technologist who came to check my systems were knowledgeable, and diligent as they worked. All my questions were answered. Very professionals.I am Very Satisfied with everything they did! So glad there’s a company I can call when I need service! -
Review 49 (2023-08-22 - Rating: 5)
Everybody was great from the moment I made a phone call to ask for some assistance all the way until the project was complete. Our technicians name was Ben and he was polite, quick, and took care of everything for us with ease. We are so grateful for the quality service that we received! -
Review 50 (2024-09-30 - Rating: 5)
From the very beginning, I found Ranck to be professional in every aspect. I decided to get quotes from two companies for a Mini Split System. Putting in window units was no longer in my future. Scott Martin, from Ranck came to our house first. He was very thorough and spend over an hour taking measurements, exploring different placement options with me, and answering all of my questions. This was in stark contrast to the other HVAC company representative who did not do any measurements, described a totally unsatisfactory placement of external pipes and ductwork, which would have destroyed the look of our house. Scott got back to me in short order with the estimate. I felt confident to go with Ranck for our Mini Split System,. which works GREAT!BEN CAME TO TAKE CARE OF THE YEARLY MAINTENANCE ON OUR SYSTEM. HE WAS EXCELLENT IN EVERY WAY! -
Review 51 (2023-12-15 - Rating: 5)
Very helpful. Our water heater imploded around 4:30 in the morning thank God I got awake around 5 and went down stairs and herd a noise in the basement just to find our water heater blew out water every ware. I called Rancks emergency line and a service guy was here by 10 to take care of our problem. He was done by 3. Thank you Rancks youre #1 in my book. -
Review 52 (2023-04-20 - Rating: 5)
We have awarded all our house projects (Oil-to-gas heating conversion, 2 bathrooms, 1 kitchen, etc) to Ranck over the years, however we decided to get 3 quotes for our 1910s house AC installation. It was not a case of go with what you know. But once again Ranck did not disappoint, instead raised my expectations. Critically the design plan from Randy Miller for our old house was hands down the most integrated and aesthetically intelligent solution. Utilizing the Mitsubishi (industry standard) AC system of products, Ranck delivered a seamless AC solution to our old house architecture. Randys experience and product knowledge shone through. The 5-day installation was a great standard as ever led by Quinn and his crew who were; clean, prompt, always polite, mindful and technically creative who ultimately delivered the promised working AC installation. Fundamentally we are incredibly happy. Thank you Ranck for all your hard work, planning, diligence and execution. -
Review 53 (2023-10-18 - Rating: 5)
Dale did a great job working on our heat pump/ac with a problem that was very unusual. He was professional and friendly at the same time and got the job done. I definitely would recommend Ranck! -
Review 54 (2024-04-19 - Rating: 5)
Excellent service and knowledge. Easy to work with. Vince is great. I always ask for him. He is friendly and professional and knows his stuff. -
Review 55 (2023-08-04 - Rating: 5)
Ranck’s technician was first rate! Arrived on time, clearly explained the work to be done, and completed it efficiently - left the job site cleaner than it was before he arrived. We will definitely use Ranck again for any plumbing needs! -
Review 56 (2024-04-13 - Rating: 5)
Dylan did a thorough and professional job today servicing our AC system. We have been with Ranck since the mid 1970s. We have both heating and AC service contracts with them. A couple of times over the years my husband decided he wanted to try someone else. I used to work for a plumbing contractor before we moved to Pennsylvania and Ranck has always been better than my husbands choices, so I have always insisted on returning to Ranck. We both agree we will stay with them. They have gone above and beyond for us several times. They are the best. -
Review 57 (2023-01-29 - Rating: 5)
Ranck was able to send a technician quickly and the technician Jasen was wonderful. Jasen was professional and took the time to explain things to me. He was so patient with my children’s questions performed quality work for a reasonable price. I highly recommend Rancks & to request Jasen! -
Review 58 (2022-07-25 - Rating: 5)
Ranck installed a new furnace and air conditioning unit in our home. We are very pleased with their work. They were efficient and thorough, answering all of our questions, and totally cleaning up the work area when they were finished. We have used Ranck before when they replaced our water heater, and we will definitely use them again. Highly recommend! -
Review 59 (2024-06-12 - Rating: 5)
Dylan was incredibly helpful, professional, on time and a wonderful resource! He was polite, kept his work area clean while he worked and cleaned up afterward. Dylan took the time to explain every detail and our home is cool and comfortable again! We will continue to use Ranks! -
Review 60 (2022-09-10 - Rating: 5)
Scott and the whole crew were very professional. Scott measured and explained what we needed and the product we should have. Everything was done in a timely manner. Very clean and job looks great.All my husbands questions were answered and we are very satisfied with our Rheem heating/cooling .Would definitely recommend them to anyone needing their services. So glad we chose them for our unit.Thanks again for a great job.Two thumbs up. We will call again if we need a service from Ranck heating/cooling company. -
Review 61 (2023-04-19 - Rating: 5)
I would highly recommend Ranck for your plumbing needs. We had a burst outdoor faucet pipe that I didnt properly winterize. Didnt realize it until aweek ago. Tech was super awesome, he made the repairs and then patiently and thoroughly explained how to avoid this in the future. 2 thumbs up! -
Review 62 (2023-04-08 - Rating: 5)
From Betty Herr: Vaughn was at my house last week. I was pleased with his service. He did the maintenance on my Bosch heat pump to make sure everything was looking great. He was clean and efficient! Highly recommend. Thank you! -
Review 63 (2023-01-27 - Rating: 5)
Jeff made a weekend visit on Saturday morning and fixed my emergency issue in no time. This was the second time he serviced my plumbing needs this year. He is a top notch professional. Thank you Ranck for your continued excellent service. -
Review 64 (2023-07-25 - Rating: 5)
Jason was knowledgeable and patient and thorough. I just need a plumber to talk to me about the issues in a clear and detailed manner so I can make an informed decision. Will probably start a service plan with Ranck bc of Jason. He made a good case for it. -
Review 65 (2024-01-26 - Rating: 5)
Came when they said they would. Respectful of your home. Immediately put booties over shoes to keep floors clean. Did the work asked and beyond. Would recommend Ranck Plumbing to family and friends -
Review 66 (2024-06-11 - Rating: 5)
Such friendly, professional service people, always on time and call ahead, answer questions before we consider agreements. We are always pleased w/necessary results and ongoing help.Tracy was super each time he came, worked well, knew what to do properly. -
Review 67 (2022-04-07 - Rating: 5)
We are so pleased with how installation went! We had an entirely new heating and air conditioning system installed with a whole house humidifier, a new thermostat and a new, larger water heater. The team was here early, offered explanations as they went, worked around our whole family being home that day, and just worked so seamlessly with each other. We were expecting the project to possibly take a second day, and they finished it in one. I would absolutely recommend Quinn and his team again to anyone. -
Review 68 (2023-12-02 - Rating: 5)
Tom was awesome. Friendly and thorough. Got right to work. Fixed the problem, with a little professional advice thrown in. We wish him well in his future endeavors. Thanks for a great job done. -
Review 69 (2023-03-21 - Rating: 5)
I received a call about my inquiry by 8 am, had someone at my house by 4:30pm the same day (not an emergency) and they accommodated my work schedule. The first employee did not have the part on -hand and the manager brought one all the way to my home so I could have hot water before they left. The problem has been resolved and I don’t feel like I was pressured to “upgrade” or be up sold in anyway. Super professional and patient, He took his time to make sure he knew what was wrong and the best way to fix it. Amazing service, they will definitely be my new go-to!! -
Review 70 (2023-10-22 - Rating: 5)
We have used Ranck’s for many years, utilizing their yearly maintenance contract. Their technicians are always knowledgeable, thorough, courteous, and most important, DEPENDABLE. Our shower fixtures suddenly stopped working, and I was able to speak with Ryan in the Service Department who arranged for a same-day afternoon appointment. Technician Nick diagnosed and replaced the faulty parts, and had it all up and running in no time. I would highly recommend Ranck, Ryan & Nick for any service issues you may need. -
Review 71 (2022-12-07 - Rating: 5)
Ranck performed warranty work on a boiler system that was installed recently. They diagnosed the problems and corrected them at no charge. Their technician explained the repairs in simple terms And went about his work in an efficient manner. I look forward to improved performance of the unit. -
Review 72 (2023-10-06 - Rating: 5)
Brent and Matt came to repair my HVAC. The air conditioning was not cold. IT took them about 15 minutes to troubleshoot the problem and and then they installed the new part. They are very pleasant and knowledgeable. They had my system up and running very quickly! I highly recommend Ranck Plumbing because of employees Like Matt and Brent!--Dan J -
Review 73 (2024-11-20 - Rating: 5)
Trayce was very pleasant and explained everything well. While fixing a faucet he noticed a problem with a toilet that I would not have noticed until it was too late. He informed me of my choices and gave me a quote for a new toilet. He was able to install a new toilet during the same appointment. He was a pleasure to deal with and very professional. -
Review 74 (2023-10-17 - Rating: 5)
Keith from Ranck Plumbing and Heating was professional and knowledgeable about our geothermal system and other services offered by the company .He took time to answer all our questions .When requested he offered suggestions for managing humidity levels during the changing seasons. -
Review 75 (2022-05-30 - Rating: 5)
Due to Greg’s injury at work, we were assigned. A new Plumber Jeff , who measured , ordered and installed a new sink in our bathroom vanity. He did a perfect job from start to finish! He protected our hardwood floors and carpet with drop cloths before he started the repair. We were very pleased with Jeff’s work, and will continue to request his services again. Rancks is definitely a reliable company! We have used their service for years. -
Review 76 (2022-10-21 - Rating: 5)
Sometimes you get more than what you pay for. That is my experience with Ranck Plumbing, Heating & Air Conditioning, after first replacing the blower motor on my HVAC system, and later replacing my hot water heater. Everyone is courteous, knowledgeable, and professional, and they make it clear that you—the customer—comes first. They arrive when they say they will, the price quoted is the price paid, and they are clean and thorough with all the work they do. And after the job is all done, they are just as responsive and courteous in addressing any questions. They exceed my expectations, and as long as I own a home, they will be my company of choice.As a homeowner of 16 years, I only wish they were the first company I chose, and didn’t go through all the frustrations of dealing with a bargain company that took over a month to address heating issues, or an over-priced company that left me waiting hours for an appointment without the courtesy of a phone call. Ranck is very responsive and professional in all my dealing with them, and I highly recommend them for all your plumbing & HVAC needs. -
Review 77 (2024-02-07 - Rating: 5)
First time customer and received very fast service. The technician was on time and very professional. Will definitely be using Ranck in the future for our service needs. -
Review 78 (2022-08-29 - Rating: 5)
My service today was for a pressure reducing valve. Ben was my service technician and was very friendly and knowledgeable on what needed to be corrected. He Actually found something else that needed addressed and fixed that as well. I have had Rancks twice now within 1 1/2 months, different issues and I have been very satisfied both times with promptness, friendliness, cleaning up the work areas, and explaining what is wrong and how to correct so that I understand what their telling me. Would definitely use Ranck’s again. -
Review 79 (2024-06-17 - Rating: 5)
Trayce is always so nice and he explains everything about the job they are doing. Prompt, courteous and a job well done !! -
Review 80 (2024-05-08 - Rating: 5)
We had AC Maintenance, Gas Furnace Maintenance,Steam Humidifier Maintenance and some clean up of the outside AC unit.Our Ranck representative, Brent was above and beyond in all that he did.He told me what he was doing and answered any question that I asked.Some of my past was being in charge of manufacturing facilities.I have always listened and observed many mechanics and I have a good idea of what they are doing.I would recommend Brent to anyone.Gil Bailey -
Review 81 (2023-04-10 - Rating: 5)
Our inline boiler pump was shorting out so we didnt have any heat or hot water. Ranck came out right away and replaced the pump, checked all the radiators the same day I called. Fantastic service at a fair price. Will use them for all my maintenance from now on! -
Review 82 (2017-06-15 - Rating: 5)
We recently moved into our new home and the previous owner used Ranck Plumbing, Heating, and AC for their service. So we contacted them to help with failed water tests. They helped us troubleshoot, were very personable, and offered suggestions as a friend would. They were outstanding. They took the time to answer all of our questions and more.They provided excellent service to our heating, cooling, and water equipment. Jay was very patient and attentive to our needs on the phone and Tyler was super professional and friendly on site. We would certainly recommend them to all friends and family. -
Review 83 (2021-08-20 - Rating: 5)
The responsiveness starting with my first phone call to Rancks on down was amazing. My water heater was shot and I needed a replacement ASAP. The customer service person who answered when I called gave me an approximate quote and told me the replacement could be scheduled for as soon as the next day. Gary came out, surveyed the situation, gave me a very fair and completive quote (hundreds of $ less than another company) and stated the job could be done immediately. I accepted the quote, and their service, and was very happy with Gary and his co-worker. They were efficient, personable and professional and made sure everything was working properly before the left. They also did an excellent job with cleanup!! I will certainly recommend them and use them in the future! -
Review 84 (2024-01-08 - Rating: 5)
We are very happy with the quick response of all involved and the kindness shown to my mother in-law.The services were Thorough and communicated very well. Highly recommended to service your needs. -
Review 85 (2023-09-16 - Rating: 5)
Great service from Ranck all around.First technician had to figure out why my AC wasnt turning OFF.The second replaced a faucet (and gave great advice on fixtures to avoid).Also thanks to the tech on call at night who walked me through turning off the breaker until someone could come the next day to deal with the AC. -
Review 86 (2023-06-24 - Rating: 5)
Our technician, Keith, was great!While he was servicing our AC , he shared tips how to keep our AC unit in good working order.He wants the job done right!Thank you! -
Review 87 (2023-12-28 - Rating: 5)
In my experience with Ranck Plumbing theyre service has always been excellent. They are prompt, timely, and thorough. Highly recommended. -
Review 88 (2017-06-22 - Rating: 5)
We had a great experience working with Ranck! All of our questions/concerns are always answered honestly and we have always had nothing but positive experiences. Their sales staff is very knowledgeable and friendly, and their service technicians are professional and courteous. We will continue using this company as long as they are in business, which will be a long time b/c they are great at what they do, and wonderful people! -
Review 89 (2022-04-26 - Rating: 5)
Ranck is an excellent company, we are long time customers and we are very satisfied. We always request Scott for our service calls because he is an excellent technician who takes pride in his work. Scott is mindful of your home and leaves his work areas very clean. -
Review 90 (2023-05-03 - Rating: 5)
Ive never had a problem with Rank in the 10+ years using them. Alex did a great job this time out for our annual service. He knew his products and answered questions. -
Review 91 (2023-02-07 - Rating: 5)
Repairman Jared was prompt and replaced defective part in 2 year old system as soon as they received it. Part was under warranty, so no charge. We highly recommend Ranck for sales and excellent service. -
Review 92 (2021-12-01 - Rating: 5)
We cannot say enough of good things about the service we got from Trayce at Ranck! We had to replace our sump pump and some pipes, he did a fantastic job. Was always on time and so friendly to our two little kids and dog. We are a customer for life now for sure! Thank you! -
Review 93 (2022-06-22 - Rating: 5)
I had the pleasure of having Scott as my salesman and he was absolutely amazing. Very knowledgeable and provided feedback to any question I had! Provided more than one quote so we can find the best price. Install team was here on time, friendly and professional. Keep up the great work! -
Review 94 (2024-06-11 - Rating: 5)
Nick was very professional and knowledgeable. He fixed the plumbing issue quickly and competently. -
Review 95 (2022-08-10 - Rating: 5)
Home central a/c unit stopped working. Tech opened outside unit, used his meter for a few measurements. Went to his truck found part and installed. He also checked the inside unit. No other problems found. Unit originally installed by Ranck so they had all of the information needed. Tech was professional, knowledgeable, made sure all my questions were answered. I called after hours and was called back in less than hour. Determined repair could be done next day and completed as promised -
Review 96 (2020-05-15 - Rating: 5)
I have had an exceptional experience with Ranck. Very professional business, from the original consultation / home visit with Randy. He troubleshot some hot and cold spots in my house that had been bothering me since I moved into this house. His team of five completely rezoned my house (reran air ducts in my existing ceiling and walls) and replaced my 30 year old air conditioning system with a high efficiency heat pump that would work in conjunction with my existing furnace.I really appreciated that the job started and ended on time, the skills of the workers, how respectful each of the workers were to me and my family, how clean they left my home. Trent and his plumbing team also did a small project for me, and were able to coordinate all at the same time. Dan, from service, also came to reconfigure my previously purchased nest thermostats to operate with the new system. I highly recommend this business. -
Review 97 (2023-01-25 - Rating: 5)
We have lived in our home for 22 years(older home) and had to replace some items which Ranck Plumbing, Heating & Air Conditioning did all the work as needed. We have always been pleased with products and service they provided. The service people are professional and customer friendly. I recommend them all the time . Support staff are excellent. -
Review 98 (2021-01-25 - Rating: 5)
Greg from Ranck installed a water line for the ice maker in our new refrigerator. Excellent job and a great guy. This is the second time I have used Ranck, and that time Ben from there installed a new valve for our outdoor spigot as well as a shut-off valve. Another great job done by a great guy. Very professional and thorough. I would recommend this company to anyone needing plumbing work. -
Review 99 (2021-07-13 - Rating: 5)
We have been using Ranck’s for years. Always happy from phone call to service. Scott was our technician today. He was friendly and informative. He was very respectful and quiet to a sleeping toddler still in bed from a rough night of thunderstorms. I really appreciate that. Of course we will be requesting Scott again. -
Review 100 (2022-04-01 - Rating: 5)
This gentleman, service tech was friendly, approachable, didnt make me feel like I was interfering with his work day.Keeping your prices fair with great, knowledgeable service, excellent, knowledgeable management is what has made and kept us your customer.We recommend you all the time.We will be forever be grateful to you. -
Review 101 (2022-06-08 - Rating: 5)
The Ranck AC installation team was great. The design was well thought out and explained in detail. The installation crew was professional, careful, and competent. A big thank you to Randy, Andy, Quinn, Ralph, Dennis, and Dale. We are enjoying the results of your efforts. -
Review 102 (2022-09-12 - Rating: 5)
From the initial phone call to the service provided, Ranck Plumbing is a 10/10. Jeff installed a new shut off valve for a gas line and did some creative problem solving to meet the required codes for a new gas dryer install. When I asked about another related job with my washing machine lines, Jeff got it done in no time and saved me another service call. I would highly recommend this company to anyone looking for plumbing or HVAC work. Bravo! -
Review 103 (2023-08-09 - Rating: 5)
This was my first experience with Ranck and I must say that the professionalism throughout the process was above any other companies I have dealt with in the past. Ben and the crew were top notch as well as Randy. -
Review 104 (2020-10-12 - Rating: 5)
I’ve never been treated so well by a company. This was a big purchase for us as our previous HVAC needed replaced. While you guys weren’t able to immediately replace it, you offered to recharge our old system, free of charge until you could get out to do the replacement. If that doesn’t say top notch customer service, I don’t know what does! The kindness of your sales and office staff went above and beyond. I appreciated all aspects of the process with you guys. You made it to be one of the easiest house repairs/updates ever. I would easily call again to utilize your services without question. Thank you! -
Review 105 (2023-01-26 - Rating: 5)
Returned home from a party to find our water heater gushing water in our basement. We were lucky that Tom was on call for the weekend. He responded promptly, was able to turn the water off, gave us a quote to install a new water heater the following day- a Sunday! He arrived promptly, installed a new water heater with upgrades, and while here, even fixed a minor problem with our powder room toilet. He is a gem and we will definitely request him for future projects. -
Review 106 (2024-05-22 - Rating: 5)
We have used Ranck for both our HVAC and plumbing needs. We would never go anywhere else. They are reliable, will bend over backwards to accommodate our needs, courteous, I can go on and on! Now all they need is to add electrical to their services and it would be one-stop shopping! -
Review 107 (2022-06-17 - Rating: 5)
Matt was very knowledgeable and professional. Did a great job on several projects for us. He kept me updated on the process and exactly what he was doing. Most important was the information he gave me on how to reset and replenish our acid neutralizer in the future. Very helpful! -
Review 108 (2024-02-26 - Rating: 5)
Jeff put in a new water softener and Adam put in new shower and sink hardware. Each job ran into serious problems in our 50 year old house yet each guy stuck with the job until they solved the problem Phewww! Thank goodness for guys like this.February 15, 2024Needed Ranck again to solve a problem on my water softener First try didnt work, but then along came a technician by the name of Ben Hirsch. Ben has had a lot of experience on these machines and that experience paid off. He came up with a very possible cause and then a possible solution. He executed the planned solution. The softener ran that night as planned . When I tested the water the next morning, it was salt free to my taste and it has remained salt-free since. Thank you Ben and Ranck Plumbing -AGAIN. -
Review 109 (2021-06-03 - Rating: 5)
Randy came out and gave us an estimate, what a genuinely nice guy, very personable and was very helpful with all of our questions and concerns. Ranck was recommended to us by a friend and we would for sure recommend them to friends as well. Fast turnaround for our estimate and our installation date. -
Review 110 (2019-10-29 - Rating: 5)
They have maintained and serviced our house for many many years prior to us owning it. We were having some plumbing issues and saw their maintenance tag on our boiler and decided to give them a call. They got us in fast and resolved the issue the same day. They have also done routine service maintenance on our heating units. Every interaction has been pleasant and they do quality work! I will continue to have them service all of our house needs in the future and would recommend them to anyone looking! -
Review 111 (2023-11-10 - Rating: 5)
They serviced my furnace as I had just bought the house and had no idea when it was serviced last. Great company, really nice technician. Did a great job for reasonable price. -
Review 112 (2024-01-17 - Rating: 5)
Tim arrived on time and quickly repaired a leaky pipe under our kitchen sink during the busy holiday. Appreciated fast and excellent service. -
Review 113 (2024-07-23 - Rating: 5)
Ranck has experienced and knowledgeable technicians who find and fix problems quickly and accurately, offer options when appropriate, and are friendly and professional. They have handled our HVAC and plumbing needs for over 30 years! -
Review 114 (2023-10-16 - Rating: 5)
Service Technician (Jeff) was professional and explained everything he was doing as he did it. The work was completed in a very reasonable period of time. Highly recommend this company... -
Review 115 (2023-06-01 - Rating: 5)
Rank was extremely responsive and a great price. Our technician was thorough, kind and answered all of our questions. He also offered great insight to help prevent issues in the future. -
Review 116 (2023-03-13 - Rating: 5)
Emergency service provided on Saturday night. We tried Neffsville plumbing and one other plumber and their answering service said they couldn’t help until Monday. Dan handled the call. Showed concern and compassion. Nick provided the service and was kind, courteous, knowledgeable and showed the same concern and compassion. Rank will be our plumbing and electric service provider in the future. The way they run their business makes this a no brainer for us! -
Review 117 (2022-08-09 - Rating: 5)
The technician was very professional and polite. He took the time to explain and show me the problem with our system. He continued to ask me if I had any questions or concerns. When he finished, he cleaned the work area up better than what he found it. I would recommend this company and service technician to anyone! -
Review 118 (2022-11-21 - Rating: 5)
These guys were like surgeons not only did I get a better system for my house the installation looks like a work of art. Not 1 hick up, and its been 16 months, and our electrric bills have dropped 1/4 to 1/3 some months. They are great from the time they pick up the phone until they are leaving your home. -
Review 119 (2021-09-24 - Rating: 5)
Thank you to Jason for helping me upgrade my outside faucets and the main water shutoff value to my home. He quoted me the charges and shared the timeline the jobs would need to complete the upgrades. Jason was professional and this work was top of the line when it comes to plumbing jobs. I will be recommending Ranck to my family and neighbors. -
Review 120 (2022-04-08 - Rating: 5)
Ranck answered our emergency call very quickly, Trayce resolved the problem, and did a great job of cleaning up the area. Thanks for your pleasant and good service!Part 2.... Second emergency call in 3 months, again a quick fix and great job. Thanks for repairing our leaking pipe and getting is back in business so quickly! -
Review 121 (2022-10-28 - Rating: 5)
Earlier this year I had an emergency plumbing need at my home. We were thrilled with the entire Rank experience. Jeff Meyers was our plumber that time. So I decided to use Rank at our place of business. Again, everything from the phone call to the plumber arriving on time, just everything was top notch. Jason Eby was our plumber this time. My only problem is I dont know which plumber was the best. I wouldnt be surprised if all of the Rank plumbers were equally friendly and conscientious. Thank you. tr -
Review 122 (2024-02-16 - Rating: 5)
Highly recommend. They fixed a major plumbing issue in a very fast manner. Great communication, and friendly service. Thank you guys. -
Review 123 (2022-10-27 - Rating: 5)
The technician did a great job. He was efficient and explained everything to me. Everything was nice and clean also. Ranck’s staff is courteous & efficient from the office staff to the technicians performing the services. Always a good experience. -
Review 124 (2018-07-18 - Rating: 5)
Very happy customer! Jamie Brubaker is great to deal with and our service techs were awesome as well. We had a new Mitsubishi Hyper Heat Pump System installed and love our new system. Everyone we worked with was very professional and courteous. Thanks for a painless transition. Highly recommend! -
Review 125 (2023-07-07 - Rating: 5)
We needed repair service in the heat of summer. Rob, Ryan and Alex were super in helping us. So professional and helpful. Alex did the repair and was a delight to work with. Recommend this company on highest level.Thank you all -
Review 126 (2020-06-15 - Rating: 5)
I would highly recommend Ranck! Gary B. took the time to talk me through the mechanics of plumbing and what was causing the issues in my home. He was patient, kind and thorough. Where others were looking to charge me for a camera fed through my pipes, Gary was able to hear what was happening in the pipes and advise me accordingly. They saved me time, money and peace of mind--all while educating me on plumbing! Use them! -
Review 127 (2022-04-09 - Rating: 5)
I have worked with a handful of Ranck techs and sales people (Tracye, Ben, Randy & Scott to name a few) since moving to the area 20 months ago.and come away impressed each time. Their corporate culture is top notch and it shows in their employees. Will definitely continue to utilize this excellent organization that focuses quality! -
Review 128 (2020-11-09 - Rating: 5)
Jerry has done the annual maintenance on our gas boiler/furnace almost every year since we have owned our home. Ranck installed a new system that was custom made by Burnham a couple of years ago. The workmanship by Ranck and the quality of the product exceeded our expectations. Weve also had other plumbing work done by them and have always been pleased. We highly recommend Ranck to anyone. -
Review 129 (2022-11-14 - Rating: 5)
I had a very difficult problem with an underground water line that went 450 feet from my house to the well. Previous service providers were unable to detect the leak. This company gave three options for solving the problem which they did. It was a pleasure working with them. Quality of their work I rate excellent and they were able to solve the problem under budgets given by previous providers. -
Review 130 (2021-05-26 - Rating: 5)
Im happy to report that Ranck is a wonderful resource in Lancaster, County. They installed an air conditioning system fitted for an historic home and have maintained it beautifully for twenty years. I recommend Ranck Plumbing, Heating and Air Conditioning with great enthusiasm and pleasure. Randy Miller was the supervisor for my homes installation and I couldnt have asked for a more helpful and patient guide. -
Review 131 (2020-08-09 - Rating: 5)
Derek showed up at the time that was quoted to me and was very polite and professional the whole time. We were prepared to purchase a whole new water heater and Derick kindly pointed out to me that the water heater more than likely did not need replaced that the real problem appeared to be the pipes above the heater were cracked and he could replace only those if we liked or the entire water heater. He quoted me the difference in cost and I really appreciated his honesty. We have used Rancks for a very long time and will continue to do so! -
Review 132 (2021-07-02 - Rating: 5)
We have been using Ranck for years at 2 of our locations. Our 3rd location was more recently built and we were using the sub-contractor used by the builder. That system was a problem from the moment it was installed. Ranck has worked with us to fix the system as much as possible without replacement. They are always professional, honest and responsive. Most recently, we have had an issue with one of our HVAC units and they have been at that location as early as 7:30 AM to work around our schedule of patients. I would highly recommend Ranck to any business or homeowner. -
Review 133 (2023-05-11 - Rating: 5)
Adam is a very detail attentive service technician. When he removed the old toilet we discovered that builder was lazy and didn’t properly install connected to sewer line. Adam, a great problem solver, came up with a better way to connect the toilet and now we are happy campers. Thank you, Adam! -
Review 134 (2021-07-14 - Rating: 5)
We experienced a minor water leak from our toilet recently. Although we were unable to get an appointment for several days (weekend and all) we were put at the top of the list if something opened up. Sure enough, Ranck was at our home that afternoon. The friendly tech (sorry, forgot his name) provided an estimate and completed the job in a timely manner. Left no mess. Will definitely use Ranck again! -
Review 135 (2019-08-28 - Rating: 5)
Ranck has been super responsive to several issues with our home over the years. They have provided above-and-beyond assistance, responded to emergency situations and overall, are a company that I can trust, no matter the situation. Best of all they treat you like a member of the family. Youre not a number to them, and Id recommend them to anyone who wants to have one less thing to worry about. -
Review 136 (2020-09-23 - Rating: 5)
Ranck cleaned and serviced our furnace and air conditioner condenser. The work was extremely professional and we learned a lot about our system. There were original equipment installations that were discovered to be lacking and we are having Ranck return to make corrections to the hot water heater and install a chlorine filter system. We are very impressed with the communication from setting up the appointment to the expertise demonstrated in our home. -
Review 137 (2024-12-27 - Rating: 5)
Vincent was polite, friendly and on time and was a total professional but took the time to talk with us. -
Review 138 (2024-04-13 - Rating: 5)
Replaced our HVAC system. The entire experience was professional with great communications and coordination throughout the process. -
Review 139 (2019-12-31 - Rating: 5)
Always on time and the customer service is top notch! Andy came out to my home to fix a problem with my outdoor unit. He was very nice and knew exactly what was needed to fix the issue, keeping costs to a minimum. I highly recommend Ranck! -
Review 140 (2017-05-07 - Rating: 5)
We have had Ranck work on our heat pump twice now. Both experiences have been professional and I felt reasonably priced for the service we received. Friendly techs who explained everything they were doing. Will be calling them next time I need service or replacement of the unit. -
Review 141 (2023-11-12 - Rating: 5)
I had RANCK INSTALL a new HVAC system two years ago. Great service and price. Alex was knowledgeable, courteous and fast -
Review 142 (2021-03-24 - Rating: 5)
Our technician was Jesse and he was super helpful and informative! He did very clean work & I will definitely be asking for him next time we need help with plumbing. Also, the ladies I spoke with over the phone when scheduling an appointment we’re very kind as well as helpful. Sorry I can’t remember their names but thank you to them as well! -
Review 143 (2023-05-03 - Rating: 5)
Nick Performed plumbing on my bathroom tub with new drain stopper and faucet replacement , new shutoff valves on bathroom tub pipes.He also replaced new shutoff valves on main water line in the house.I would recommend Nick for all your plumbing needs.He was very Professional in everything he said and work done. -
Review 144 (2021-01-19 - Rating: 5)
These guys are great. We had our heat pump serviced. Our service technician (Vaughn) was extremely polite, courteous, and professional. He did a great job. We won’t think twice before calling these guys again! -
Review 145 (2024-06-27 - Rating: 5)
Very courteous and always early or on time! Proactive with repair that save me money overall! -
Review 146 (2022-11-15 - Rating: 5)
Just moved to PA from AZ. I’ve never even seen a radiator before.I scheduled a maintenance check on my equipment. Keith took time to explain the whole radiator system to me, problems to avoid and several tips to save service calls in the future.House is toasty and wide is happy! -
Review 147 (2021-01-31 - Rating: 5)
My husband woke me up around midnight saying our heater was not working!! We had only used Ranck once since our old company had changed hands and so we called the emergency number. I think it was 14 degrees out. Well within 2 hours Jerry had gotten to our house, fixed the problem and had our heater going strong. We couldnt ask for a better response, the guys on the phone were very nice and responded to our call right away and Jerry was polite and nice even though we had him up at 2am!!! Thank you Ranck P.H.& AC we wont be using anyone but you! -
Review 148 (2022-05-17 - Rating: 5)
I was given a window of arrival time, received a call before they arrived. The technician quickly diagnosed the problem. Since I had to have the septic tank emptied before work could be done a time to complete the repair was scheduled. Th÷y had very good follow-up. -
Review 149 (2021-06-10 - Rating: 5)
I scheduled with Ranck for a maintenance call on the central A/C unit in my recently purchased home, continuing to use Ranck as the prior owners had. Remy arrived very promptly, texting me en route. He was knowledgeable and efficient, answering my questions along the way. Ranck does a fantastic job of record keeping, posting maintenance notes right on the A/C unit. Highly recommend Remy AND Ranck. -
Review 150 (2021-12-28 - Rating: 5)
Other hvac companies were out weeks just to perform a simple annual cleaning on my oil furnace. I call Ranks and they said they could come out today. The tech was very friendly. Overall very satisfied and will use them again! -
Review 151 (2020-02-18 - Rating: 5)
Due to a family members illness we had a houseful when our shower control decided to quit working. We called Ranck and within two hours they send one of their most experienced techs who quickly installed new shower controls. I have been a Ranck customer for over 40 years and continue to appreciate the quality of their work and the professionalism of their staff. -
Review 152 (2020-06-02 - Rating: 5)
Deana has been our tech the past two times. She is fantastic! She is efficient, professional, and personable. I was happy when Christine (also very nice and helpful) said that Deana was available again to do our routine maintenance. :) I would definitely recommend Ranck Plumbing, Heating & A/C! -
Review 153 (2017-06-30 - Rating: 5)
We use Ranck for our heating and cooling and they do a great job. We compare prices a lot and they are always competitive and their customer service puts them over the top. We just bought a new AC system from them and Randy Miller assisted the whole way. Chris Libonati is excellent service technician. -
Review 154 (2022-04-19 - Rating: 5)
We used Ranck to service our HVAC heat pump and half split unit. They had also recently split our home into two separate heating and air conditioning zones in a single, long day. EVERY service staff member that we have dealt with has been extraordinarily professional and good at what they do whether it is for a repair or maintenance. HIGHLY recommend Ranck. -
Review 155 (2020-03-16 - Rating: 5)
Super team of professionals! Excellent communication and problem solving. My house needed some additional insulation. Randy provided a contact and even met the insulation crew at the house. Ben identified several plumbing leaks and fixed them all the same day. Above and beyond. Will definitely continue being a customer. Thank you. -
Review 156 (2020-11-09 - Rating: 4)
Scott was very professional. There was an issue that he encountered during the routine cleaning of our outdoor unit and he was able to correct and made sure everything was ok before leaving. We have been using this company for years and have always had a great experience. -
Review 157 (2022-03-01 - Rating: 5)
Called late on a Saturday night for a hot air furnace repair and they responded quickly even though I didnt have a service agreement. Scott worked into the early morning hours to bypass a bad control board and get the unit running until a new board was available. Just outstanding! -
Review 158 (2020-10-16 - Rating: 5)
We are very pleased with the work Rancks team did. Two men arrived in masks and had boot covers on. In addition to replacing the water heater, they upgraded the plumbing into the device, with modern pipes and shut-off valves. The total cost was slightly less than quoted (and lower than quotes we received elsewhere). -
Review 159 (2022-08-20 - Rating: 5)
Weve used Rancks for all of our plumbing and air conditioning needs over the years and can attest that you cant go wrong with them. From sales, to scheduling, to the final job...they are the best...PERIOD! -
Review 160 (2020-11-03 - Rating: 5)
Ranck has consistently done a great job when plumbing needs arise. They are professional, courteous and on time. Work is done right and care taken each step of the way. Trent and Jeff are great representatives for the company! -
Review 161 (2021-03-28 - Rating: 5)
After finding a very slow leak from our toilet, Rancks fine group of plumbers spent 3 days working to find the cause which ended up being an almost invisible crack in the inside of the toilet bowl. They were professional, pleasant and persistent in finding this almost imperceptible problem. Finally on a Saturday morning the problem was resolved and we did need a new toilet. Yes, I said Saturday morning. They were very aware of the fact that we are in a one bathroom home. I want to thank Jay especially for calling me on a Friday evening to monitor the situation and came the next morning to make sure we didnt have any more issues on the weekend. What a fine group of people including the receptionist who directed our calls and got back after our messages. -
Review 162 (2019-11-15 - Rating: 5)
New to Ranck but not to Trent Meyers. He is simply the best! So, when he went to Ranck, so did I! I’ve needed them twice this year and Brent has been my guy for air conditioning and furnace. He solved both problems... knowledgeable, friendly, professional in every way. -
Review 163 (2024-01-10 - Rating: 5)
Nick, like all the technicians and professionals at Ranck was pleasant and on time, knowledgeable, and able to quickly assess the situation, address overflow of water quickly, and ultimately fix the problem in less than one hour. Could not be more pleased with Ranck or Nicks performance. Ranck performs all functions for us! -
Review 164 (2014-12-08 - Rating: 5)
I had a plumbing emergency over the weekend. My call was answered promptly. The dispatcher was very empathetic to my problem and scheduled our repair in a timely manner. The techs who came and handled the repair were exceptional. I cant say enough about how great the experience was. I will gladly tell others about it too. Great job! -
Review 165 (2021-09-13 - Rating: 5)
My experience with Ranck was great -- from my call to request service to the technician, Tom, who was professional and courteous (and who thoroughly explained the work required and attendant costs) to post-service follow up. I highly recommend Tom at Ranck. -
Review 166 (2024-10-06 - Rating: 5)
After experiencing a plumbing emergency Jason was timely, calming to my nerves and fixed the problem. Terrific service experience. Thank you Jason. -
Review 167 (2023-05-23 - Rating: 5)
Service tech Keith was personable and thoroughly explained diagnosis and repair. He gave us another year with a unit showing its age. Outstanding! -
Review 168 (2017-10-05 - Rating: 5)
I recently needed emergency service the day my husband was discharged from the hospital. Jeff Brubaker gave me excellent service and went above and beyond the call of duty by allowing me to focus on the care of my husband. Jeff was very respectful of maintaining a quiet environment and worked independently without asking me a lot of questions about my plumbing needs. I was very grateful that Jeff was the technician who came to our house. He did an outstanding job! Thanks, Jeff! -
Review 169 (2022-12-31 - Rating: 5)
The plumber that came to my home was on time respectful friendly knowledgeable and gave sound advice which i took. He did a great job. I am very pleased with his work. -
Review 170 (2021-11-06 - Rating: 5)
I was referred to call Ranck Plumbing for a leak so I called last night and was able to set up an appointment for this morning. I received a call early this morning and was told someone would be out between 9-10 but Trayce was at my home by 8:15. I am glad I was referred to your company. Thank you Trayce very much for being genuine and very professional today. I will definitely reach out to you guys for any future services. -
Review 171 (2017-06-10 - Rating: 5)
We have been using Ranck since moving to Landisville 15 years ago. Their service is terrific and everyone that I have ever dealt with in person or on the phone has been courteous and professional. When they are scheduled to come and perform work, they arrive promptly and get the work done in a timely fashion. We dont use anyone else; we just call Ranck. -
Review 172 (2018-07-01 - Rating: 5)
Dan DiClemente from Ranck is one of the greatest HVAC technicians Ive worked with. He is highly skilled and knowledgeable with our geothermal heat pumps, air handlers, and all electronic components in between. Hes been out multiple times for emergency and regular maintenance service calls. He also graciously takes the time to answer questions that I have about preventative and ongoing maintenance (and I have many of them).(With the Worley & Obetz collapse, I was afraid I had lost a wonderful local vendor... but after they were put back into business by local investors, I was overjoyed to learn that not only had these folks regained their jobs, but they would be able to continue working with our local community here. This is all a major side note, but if you were around for the W&O fraud/collapse, you remember how awful that was to the local community.)I stand by Ranck on their pricing, gracious and detailed explanations of work performed (or proposed), and their integrity as a vendor. So grateful to have them back and a part of the community once again. -
Review 173 (2021-04-29 - Rating: 5)
Our service technician, Andrew, was incredibly professional, kind, and helpful. As new homeowners, he even took the time to explain the HVAC system and tips for ongoing maintenance to us during the service. -
Review 174 (2018-01-07 - Rating: 5)
Jerry was our tech! He called back within 5 minutes, talked to him about our problem he tried to help over the phone but service was needed. Jerry came at 10pm with a great attitude, quick testing and quick problem solving. Excellent experience will call Ranck again! -
Review 175 (2024-02-10 - Rating: 5)
Vaughn and Alex were very nice and professional. They arrived on time and they explained what they were doing. They also gave us tips to prevent the problem from happening again. We definitely will call them again if we need service. -
Review 176 (2017-10-23 - Rating: 5)
Was delighted with the amazing service provided by Rick, Kent and Jeff! I selected Ranck/Lin Good to replace my geo-thermal HVAC and this team went above and beyond the expected level of Customer Service. They were so careful transporting large, heavy systems to and from the basement - barely a scratch on our freshly-painted walls. They were very professional, quiet and clean. They were an absolute pleasure to have in our home. And they wholly stand behind their product. I would highly recommend for any plumbing or HVAC needs. Great work! Thanks -
Review 177 (2020-11-04 - Rating: 5)
The guys at Ranck are great. Old house with odd set up. They were persistent and found our sewer blockage and didn’t give up until they were sure it was done correctly. Highly recommended. Thanks to Trent and Tom -
Review 178 (2021-04-24 - Rating: 5)
R Miller came and proposed the Changes I needed to our HVAC system. Sent the quote promptly and scheduled it within 10 days. Technician, A.R. arrived on time, did a great job, explained what he was doing and completed it in a timely fashion. Cleaned up area and protected all floors, removed old equipment. -
Review 179 (2022-01-11 - Rating: 5)
On one of the coldest mornings this year, the blower motor on the furnace died. Remembered I used Rancks Plumbing and Heating years ago when I lived near F&M so we called them Saturday morning. Roland was sent out asap and diagnosed the problem. Didnt have the part onboard so he ordered it and said he would return Momday as soon as he had the part. He was back before 10AM and had the furnace running in less than an hour. He was very knowledgeable, respectful, and friendly.Thanks Rancks for an excellent job!! -
Review 180 (2020-04-09 - Rating: 5)
A nice surprise to have same day service. Paul came and gave a quick assessment and quoted price. It was a go and he fixed it in what seemed like no time. Faucet works like new. What a great crew of experts! Thx -
Review 181 (2019-11-04 - Rating: 5)
I have had a great experience with not only the service of our old furnace and AC but with the recent purchase of a new one. Rancks Team knew when our AC died in the HOT summer morning it was very important to get things going fast!! Randy came out and was not the typical salesman, he was someone we could have a conversation with about all of our needs. Finances was a huge topic. Randy made sure we had all of the information we needed. He followed up with calls and emails and even reached out months later to make sure things were going ok and to remind us of our filter change. The guy who came out to install the new furnace and AC was fast and took consideration of the location of the new pipes that had to be placed. This is my life long house so these may be little things to others however are huge on my list. I cant say enough about Rancks team. I would recommend them to anyone!!! Thanks again Ranck, you give exceptional care to your costumers!!!!! -
Review 182 (2021-09-17 - Rating: 5)
Technician showed up to disconnect old gas fireplace. He accomplished this in a number of minutes. I have no complaints. Service was scheduled within two business days of my call. Thanks, Ranck! -
Review 183 (2016-11-05 - Rating: 5)
I just had Ranck out for my routine check on our newish Trane HVAC system and it went great! The service tech (Tyler) showed up promptly, was very courteous/knowledgeable, and was thorough with checking over our system to make sure things were working as they should be. Tyler also made sure to were his protective foot coverings while in our house and was nice enough to explain to me what he was checking and or cleaning.Ranck installed our new Trane heat-pump system about a year ago and weve been very satisfied ever since. -
Review 184 (2017-06-15 - Rating: 5)
Our water heater sprang a leak and we called Ranck for help. They arrived within two hours and had the old one removed and a new unit installed by afternoon. The team was very efficient and courteous. Highly recommended- thanks Ranck! -
Review 185 (2020-11-09 - Rating: 5)
Fantastic company. Previous home owners suggested to use Ranck for HVAC needs and I see why. From initial call to technicians knowledge and professionalism, it was a great experience. Keep up the good work!! -
Review 186 (2023-12-22 - Rating: 5)
Great Christian young man at 509 n lime street today. Knew Yeshuas name Yawsefs name and Maryams name. Pleasure speaking with him. Give him a raise or something better. Men like him are hard to find.Brian Christopher Joseph Gabriel 😇Might have heard of my lineage -
Review 187 (2021-05-04 - Rating: 5)
Id like to give special recognition to our service person, Jeff, who went above and beyond with our big project. He was timely, considerate, neat, and friendly. He immediately addressed all of our concerns with our hundred year old house and made us feel at ease throughout the entire process.