The Plumbing Works

Located in Lancaster, Pennsylvania

Address: 210 W Grant St Suite 401, Lancaster, PA 17603, United States

Phone: +1 610-422-3754

Rating: 4.7

Review 1 (2021-08-31 - Rating: 5)
We called with an urgent request and they sent someone within less than half hour - probably within 15 to 20 minutes. Ryan was really professional and knew exactly what was needed. He sorted everything out and we were back to normal...what ta relief that was. We loved the service.

Review 2 (2021-08-31 - Rating: 5)
Came for a maintenance check, and listened to everything I had to report about our plumbing. Fixed every leak we had in one sitting, and even took great care not to leave any messes after he finished a section and moved on to the next. Lastly he worked with us to figure out the best way to install a water softener when the hardness test came back as a 12.He listened to every concern, came on time, and was very considerate. Did his job effectively and fixed everything same day.

Review 3 (2022-01-26 - Rating: 5)
Avion Roache was spectacular. He arrived on time, took a look a our sewage that had been backed up for a couple of days now- he came in and went in with a huge snake and de-clogged it. He was also very friendly to my husband and I and explained everything before he was going to do the job. IT was very informative and he even gave us a quote on how much everything would cost. HE was awesome. Highly recommend this company and what I also love is that they send you a text of who the technician is (along with their photo) so you knew exactly who you were going to expect at your door. We loved their service. :)well be reaching out to them again if we ever have anymore plumbing problems.

Review 4 (2021-09-25 - Rating: 5)
Great group! Very communicative. Shane did an awesome job. Efficient at the job, reasonable price, and the work he did was great. Went above and beyond explaining what was done and the why. Recommended folks!

Review 5 (2021-08-31 - Rating: 5)
Service was prompt and very professional. Ryan assessed the situation accurately and resolved problem. Appreciated the knowledge he shared and quick reponse even though it was close to closing time. Plumbing Works arrived promptly with the equipment to solve the problem and cleared the floor drain.

Review 6 (2021-08-26 - Rating: 5)
Plumber Austin came out to give us a diagnosis he went above and beyond finding the problem. Very friendly and professional. Great detail and description, put so I could understand exactly what was going on underground. Really appreciate him coming out!

Review 7 (2023-06-18 - Rating: 5)
Were able to come on the same day I called. Very professional and pleasant. Will definitely use them again in the future.

Review 8 (2023-12-20 - Rating: 5)
Thank you Ryan you did a great job !!! Prompt arrival ! I will definitely be calling when I need service again thank you

Review 9 (2021-08-30 - Rating: 5)
Austin was amazing. Well knowledgeable, Friendly, Our entire experience was so amazing we ended up having him come back and replace all of our toilets. We wont go anywhere else

Review 10 (2021-08-30 - Rating: 4)
I like the service tech they sent out he was very knowledgeable and did a good job fixing replacing the leaky lines under the sink and water supply system in the toilet and tightening up the faucet in the shower also good customer service but a little pricey

Review 11 (2021-09-16 - Rating: 5)
This company is best. They came right out, were courteous, respectful and knowledgeable! The phone lady was encouraging. We had an emergency and they responded. Theyre a jewel of a company!

Review 12 (2021-09-01 - Rating: 4)
Technician that did the wotk work was top notch. His primary objective was perfection. Doing it right. Thought the price was kind of high, but the quality of work met all my expectations.

Review 13 (2022-01-04 - Rating: 5)
Zach and Ryan quickly determined the cause of the problem and resolved it. Were very polite and answered all my questions. I would highly recommend them anytime!!

Review 14 (2022-05-08 - Rating: 5)
Excellent company! Shane was fantastic and we are appreciative of his urgency in helping us.

Review 15 (2021-05-20 - Rating: 5)
My pipe broke in my garage call plumbing works ,Brandon call back within minutes came look at theProblem shook his head and took the job head his words he was notLeaving till He fixed it and SOB he looked like a drowned rat when he was done but he did the job and my wife and I appreciate his hard work , U certainly have a great Employeed Thank u again

Review 16 (2021-08-30 - Rating: 4)
We have been using plumber works for quite a few years now... For everything from unclogging toilets, fixing kitchen sink drains and this past time it was to find a leak and repair/replace a portion of our sewer pipe and replacing the outside pipe and trap for our sewer line..They are always courteous, professional and prompt..

Review 17 (2022-09-27 - Rating: 5)
Been using The Plumbing Works for years. Always do a good job at a fair price.

Review 18 (2021-11-04 - Rating: 5)
I like that they send you a picture of the technician that comes out. They are honest and up front with whatever your needs are.

Review 19 (2021-09-16 - Rating: 5)
Great to do business with. Austen was great and very knowledgeable. He kept us informed as to what was going on, explained the situation, and presented all available options. Overall outstanding. Highly recommend.

Review 20 (2021-08-27 - Rating: 5)
I own wont use anyone else. The dedication to service from these guys is awesome! Thanks Plumbing works for all the work that you have done for us and continue to do!

Review 21 (2021-09-03 - Rating: 5)
Contacted by phone to set up appointment. The call taker was very pleasant and accommadating to our schedule. The repair technicians were professional, and explained what the issue was and how to avoid future problems! Will definitely use their services again!

Review 22 (2022-03-24 - Rating: 5)
Very good service!This was my 26th service call > it must be good!Shane was a great plumber!

Review 23 (2021-08-25 - Rating: 5)
Austun went OVER and above and beyond to diagnose where the water was coming from and get it repaired. We signed up for their service partner agreement and that was after he diagnosed the issue. I was truly impressed!