Superior Plumbing & Rooter Service

Located in Lancaster, New York

Address: 168 Cemetery Rd, Lancaster, NY 14086, United States

Phone: +1 716-217-2326

Rating: 4.8

Services

On-site services
Repair services
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-22 - Rating: 5)
I highly recommend Superior Plumbing! This is my second experience with the company and both times received excellent service. Most recently needed new drain pipe in wall for bathroom and kitchen sinks. Had water pouring into basement. Angel was able to replace the pipe with only minimal removal of Sheetrock underneath bathroom sink cabinet therefore hiding the work done . Angel was a very knowledgeable and extremely friendly and pleasant young man to deal with. He was respectful of the home covering wherever he walked and worked with cardboard and cloths to protect any flooring from dirt, debris or damage. Angel was very efficient and completed a big job in a short time including great clean up. Thank you! 5 🌟🌟🌟🌟🌟

Review 2 (2025-01-01 - Rating: 5)
Called about sump pump needed right away came that day .Mike was very friendly gave me a price did it right away did an excellent job very happy with his work!I highly recommend them!

Review 3 (2022-06-01 - Rating: 5)
The crew was on time, respectful, and minimized the mess when installing a new sewer line from house to street. Angel in extremely knowledgeable and took great care in making sure the job was done well. I’m very satisfied and I cannot recommend Superior Plumbing & Rooting Service enough!

Review 4 (2024-12-20 - Rating: 5)
Great company, same day service. Mike replaced our hot water tank and did an awesome job, clean, professional and respectful of our home. Highly recommend this company!

Review 5 (2021-01-18 - Rating: 5)
The sewer system at my house backed up this past week. I called around to a few different companies and no one could get out to even look at it for at least a week. When I called Superior, they showed up in under an hour. Tim was incredibly thorough and explained everything that he was checking.Turns out my lateral line needed to be replaced. They were out first thing the next morning and replace the whole system and cleaned up in a matter of hours. They also took great care to work around some mature trees that I was worried about. Not only were they much cheaper than the company I had at my last house for a similar job about 5 years ago, but they put everything back in order as if they were never here.Tim and the team demonstrated incredible thoughtfulness and pride in their work. They have a customer for life.

Review 6 (2024-04-13 - Rating: 5)
I highly recommend Superior Plumbing & Rooter Service for installation of a new sewer line. All workers were respectful of property with minimal mess. Angel was extremely knowledgeable, professional and courteous. I am very satisfied with the work they completed.

Review 7 (2022-10-27 - Rating: 5)
I called Superior plumbing for a main sewer problem. They replaced my 60 year old drain that had many problems. I would recommend them to anyone. Fast and courteous. With minimal disruption to our yard. Thanks Angel.

Review 8 (2023-05-29 - Rating: 5)
I would highly recommend Superior Plumbing! Angel and his crew did a great job replacing my sewer line from the house to the street. They worked through rain and some unexpected hail. The cleanup job after they finished left minimal disruption to the lawn. Angel is very knowledgeable and explained everything they were going to do and answered any questions in easy to understand terms. The crew was on time, courteous, and professional. The price was was more than competitive with other estimates.

Review 9 (2023-10-16 - Rating: 5)
I had severe flooding in my garage whenever it rained heavily. After spending thousands with another plumber and drainage expert, I called Superior Plumbing. Angel came out and fixed the problem in a couple hours. Experienced, polite and he cleaned up after the job. Thank you Superior Plumbing and especially Angel!!!!

Review 10 (2024-09-10 - Rating: 5)
Very, very pleased with work. Very knowledgeable an friendly. Knows his stuff. Will recommend him to all family an friends. Thanks Chris

Review 11 (2023-11-24 - Rating: 4)
I recently got a new roof put on. Plumbing issues started afterwards. Thank you Angel went above& Beyond to fix my problem. Definitely will call them again & recommend them to anyone having plumbing issues.Angel you deserve a raise.😃👏

Review 12 (2023-04-27 - Rating: 5)
I discovered a leak underneath my bathroom and called Superior. They arrived in under an hour, diagnosed the problem, and had it all fixed in less than 24 hrs when the permanent fix required that they come back early the next day. Quick, courteous, professional. Chris was friendly and informative throughout. Wow! Highly recommend if you want it done quickly and right.

Review 13 (2022-09-21 - Rating: 5)
Great company. Ive used Superior twice. Once for a Hot Water Heater and a second time for a sewer line replacement for my Sump Pump. The prices were competitive and the work was very professional. Ill definitely use them again.

Review 14 (2024-05-23 - Rating: 5)
My house is 100 years old and had a sewer line back up into the basement. I had several companies come and give me a quote and they always tried to get me to replace the entire line. After numerous backups, I knew I had to do something. I had Angel come by and assess the situation and he was honest and kind at my situation. I scheduled the repair and Angel, Steve and Dean were able to do a phenomenal job. They were punctual and showed me their progress every step of the way. I would hire them anytime for all my plumbing needs and already have plans for them to help me with a second bathroom.

Review 15 (2017-02-17 - Rating: 5)
My sump pump failed and I had to replace the pump as well as two hot water tanks. I called them and they responded to my home promptly. They replaced the sump pump and one hot water tank the same day. The second tank was replaced within 48 hours as they did not have a second unit in stock. The installer was fabulous. He was professional and proficient with exceptional customer service skills. I would recommend Superior Plumbing and Rooter Service and would not hesitate to use them again in future.

Review 16 (2018-02-28 - Rating: 5)
Dean and his crew were excellent. I had a sewage backup at my home in Tonawanda due to a shifted original clay tile line that led to the main sewer. Superior was able to come the next day and complete the work. The dig and replacement were skillfully done, even worked around an existing tree that was directly in line with the route. They left at the end of the day and it was as if nothing even happened. I would recommend Superior to anyone as they exceeded all of my expectations. Thanks again!

Review 17 (2021-01-07 - Rating: 5)
I have had severe issues with my storm drain due to tree roots that completely destroyed my system from my sump pump in my basement to the storm drain out to the street. I called Superior and Dean sent someone out the SAME DAY to give me a full assessment and the next day had the utilities flagging and marking for the work. They encompassed everything needed, my neighbors and I were so impressed by the way they put it all back together, to make it look perfect, from the lawn work to even leveling off my sidewalk that was so damaged by that Town tree roots. Dean conducts business with integrity, and that goes a long way in Western New York. He is honest, on time, professional, courteous and customer centric. I have told my family and friends of how impressed I was with their work and his service, that my brother, and my mother used their services and we will not use anyone else again for future needs. TOP SHELF ALL AROUND!!!!

Review 18 (2018-04-14 - Rating: 5)
We needed a plumber for a sewer backup in our basement. We were doing research online when they called right away and said they could come right out. Were at my house within a short time. Angel was very courteous and professional and fixed our sewer backup within an hour. I would definitely recommend them based off our first experience and the owner was very good at following up to make sure we were satisfied which in unheard of these days! Cynthia Springer, Buffalo NY

Review 19 (2020-01-15 - Rating: 5)
They called me right away and had someone out within an hour for a free estimate. That was on a Monday and by Wednesday the job was done!! They put in a whole new sump pump system from basement, through house and out to street. They arrived promptly at 8am and was done by 1:00pm, same day. Polite, knowledgeable, extremely focused and very hard working!!!!! I of course was watching out the window and I could not believe the amazing work ethic (which seems to be harder to come by these days)!!! First impression of their job is very positive!! Great work Angel, Eli, and Dean!!!!

Review 20 (2015-11-17 - Rating: 5)
We had Superior Plumbing a few times over the years for small and big plumbing issues. Very customer friendly company, fast service and very knowledgeable workers. The prices are reasonable and they clean up after, very clean. We had them over today and Im very happy with their service again. We had some major plumbing issues and they took care of it in a heartbeat. I would say they are superior!

Review 21 (2018-03-26 - Rating: 5)
We needed quick professional help on Sunday for our backed up shower drain and they did the job. They were great at explaining everything and answered all my questions. The dispatcher was helpful and we were thankful for the excellent job with having three girls needing our shower. I would definitely contact them the next time when needed.

Review 22 (2018-04-03 - Rating: 5)
My house sewer line backed up in a big rain storm causing massive flooding in my basement. Brandon came out that night to set up pumps and diagnosed the problem. The next day they were back to my house and replaced the whole line. It was a big job cause the line was 15ft deep but they finished in 1 day and I havent had a flooding problem since. I highly recommend these guys for any of your plumbing needs.

Review 23 (2022-09-14 - Rating: 5)
Had to replace my water main and a faucet sink that was leaking they dug up my yard but they put it back together and cleaned up after themselves. Professional, timely and kind. If you need a plumber in the future and are around Lancaster this is the place to call.

Review 24 (2019-12-31 - Rating: 5)
I called Superior Plumbing the day before New Years Eve to request repair of a backed up sewer main. I had a crew on site within and hour to investigate the cause of the problem. Once the problem was identified the crew developed a work plan and scheduled the excavation and repair for the following day (New Years Eve). The crew performed their task neatly, efficiently and within a budget fitting for the size of the job.

Review 25 (2020-12-06 - Rating: 5)
Tim did an awesome job on our toilet repair, and was on the job within an hour of my service call. My wife and I are extremely happy with the work Tim did and will use, and recommend, Superior for future work at our home, and for our family and friends! Thanks for much!

Review 26 (2019-01-05 - Rating: 5)
Backed up sewer line. They came right away, figured it out and replaced our sewer line the next day. Price was reasonable and they even pulled out the root balls from my front lawn garden and kept my “good” soil separate from the clay. Workers were polite and great to work with.

Review 27 (2022-09-14 - Rating: 5)
I called Superior for a clogged kitchen sink at 7am. Chris was here by 9:30am and fixed the problem within an hour. He was friendly, knowledgeable & efficient! I’m sold on Superior Plumbing!!

Review 28 (2018-04-02 - Rating: 5)
I went on home advisors and Superior came up. They called IMMEDIATELY, gave me an estimate and were here with in the hour. Angel snaked the pipes, he was extremely polite and explained any questions I had throughly. The price was very reasonable, I would honestly recommend Superior to anyone and will be calling again if needed in the future. Thank you tons!

Review 29 (2015-05-22 - Rating: 5)
Ive used Superior for a lot of small things before. Two days ago they replaced an underground drain from my gutters to the street. They explained the process and executed flawlessly. Very happy with the results. These are the people youve been looking for.

Review 30 (2022-09-15 - Rating: 5)
Great work performed by crew. A very hard working group. Left my property looking great after sewer pipe replacement. Would recommend them to anyone.

Review 31 (2015-11-19 - Rating: 5)
Loved the quickness in having the service at our door when we could not get the water to go down in our shower. The employee was friendly and explained everything. They did a great job and I would recommend them to friends and family and if I have another issue.

Review 32 (2019-04-18 - Rating: 5)
Had a complete sump pump installation done by angel. They did a superior job for a good and fair price. Would definitely recommend.

Review 33 (2023-04-24 - Rating: 5)
Chris did due diligence prior to just snaking and found a small clog that he worked out. Charged me 165 w tax instead of 465. Im happy. I also learned a few things.

Review 34 (2023-08-21 - Rating: 4)
Excellent job! I highly recommend them. The price is fair, and they did an exceptional

Review 35 (2019-04-13 - Rating: 5)
Not only cheapest estimate we were given, but fast & friendly. Cleaned up after themselves & did great work!

Review 36 (2019-02-08 - Rating: 5)
Angel is the guy. He will make your life better. Good human being doing good plumbing.

Review 37 (2021-06-28 - Rating: 5)
Great job installing sump pump and drain service. Highly recommended!

Review 38 (2021-12-11 - Rating: 5)
Excellent service, great work, saved as much landscaping as possible. Did a great job!

Review 39 (2022-05-19 - Rating: 5)
They were friendly, quick and neat. I would highly recommend using them!

Review 40 (2021-01-14 - Rating: 5)
Jose worked hard to get my kitchen sink drained and garbage disposal properly configured. He went above and beyond!

Review 41 (2018-04-07 - Rating: 5)
Awesome plumbers. They have helped with issues from replacing faucets to sewer back ups.

Review 42 (2021-04-03 - Rating: 4)
They did a great job fixing my sewer lines in the front of my house.

Review 43 (2018-03-15 - Rating: 5)
Friendly fast service. Reasonably priced. I have used them 3 times now over the years and would highly recommend them!

Review 44 (2018-04-14 - Rating: 5)
Had some work done by this company and was very satisfied would use them again and highly recommend them.

Review 45 (2019-10-25 - Rating: 5)
It doesnt even look like they were in the house working. The crew was extremely friendly and knowledgeable.

Review 46 (2022-10-27 - Rating: 5)
Dean and Tim did a wonderful job!! I had three feet of water in my basement and they came out immediately. Replaced two sump pumps and a hot water tank. Efficient, honest and we’re on time and did is great job They we also patient with me and explained everything in detail.

Review 47 (2023-02-02 - Rating: 5)
They fixed my hot water tank. Thank you very much.

Review 48 (2023-06-14 - Rating: 5)
Quick response, very honest and hard working staff. Took care of everything we needed.

Review 49 (2018-03-23 - Rating: 5)
They came out got job done inspected and backfield same day could not be more satisfied would call them again

Review 50 (2020-03-03 - Rating: 5)
I called these guys on a Saturday because I had sewage backing up out of my basement drain. They came out first thing Sunday and used a scope to find that my sewer line was cracked and buckling in. The only real way to fix the issue is to replace the line. That same day the had the town/gas company marking the yard. First thing Monday there was a team working there digging and done by the afternoon. All of them were friendly and willing to answer any questions I had. They worked hard in the rain until the job was done. They did their best to minimize any damage to my yard and inside the house. Price was good. Very happy with the outcome.

Review 51 (2017-12-19 - Rating: 5)
Had an issue with the well at my house to add insult to injury its an old house with no idea where the well was. Called superior up on a whim after calling numerous well drilling companies and plumbers no one called me back or flat out didnt want to do it. They said locating a well might be a shot in the dark but they would schedule it. 20 minutes later they called up asked if today was a good day and showed up within the hour. Angel was extremely personable and professional. Rate to locate the well was great know what all was involved. Locating took about an an hour he found it flagged it on his way. Well worth the $. Great company very happy.

Review 52 (2020-09-09 - Rating: 5)
Dean and Tim did an excellent job repairing a sewer line that was installed wrong by another company. The crew was very professional and they explained what was wrong and how it they would repair it. When completed you couldn’t tell that they dug up and repaired the line, everything look the way it was before the repair. Would hire again.

Review 53 (2018-06-04 - Rating: 5)
Angel and Eli were extremely professional and out performed what they promised. I would recommend them highly. They are truly Superior

Review 54 (2018-03-28 - Rating: 5)
Hire professionals you can count on to do the best work and stand behind their work. Hire Superior Plumbing and you’ll know you hired the right plumbers for the job.

Review 55 (2022-01-08 - Rating: 5)
I called Superior Plumbing after getting an $8,200 estimate from another Company to replace my Sewer line from my house to the street. Naturally I felt that was crazy it was only about a 30 ft run. Anyway Angel from Superior came out and looked it over and gave me an estimate for almost half that price. He explained exactly what they were going to do and be able to do it in 1 Day. They scheduled me in in 3 days and if I had any trouble between now and then that they would be here immediately to take care of it. Well they did a great job everything is working great and it dont look to bad. A little seed in the spring and youd never know anything was done.P.S. they haul all the excess dirt away, unlike when I had my Driveway extended and when I had a Pool installed.Thanks Angel