Papas Plumbing, Heating & Air Conditioning LLC

Located in Lancaster, Pennsylvania

Address: 1653 Lititz Pike, Lancaster, PA 17601, United States

Phone: +1 717-874-8382

Rating: 4.9

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-23 - Rating: 5)
I’ve had Papa’s out for service a few times and they always are very friendly and get the work done quickly.The only knock I would give is that you can’t just call and speak with someone for a quick estimate. I had to actually schedule a service date and then provide details via text before getting an estimate a day later. Don’t get me wrong, a free estimate without having to talk to someone is great and it’s convenient, but sometimes it would be nice to just pick up the phone and have a

Review 2 (2024-12-03 - Rating: 5)
Good communication throughout the process - from booking the appointment all the way to job completion. Skyler was professional, respectful, and took care of the problem. Highly recommend.

Review 3 (2024-07-03 - Rating: 5)
Outstanding service from an excellent plumbing and HVAC company! Professional, reliable, and top-notch workmanship every time. Their team is always courteous and goes the extra mile to ensure everything is done right. Highly recommended!

Review 4 (2024-11-05 - Rating: 5)
I highly recommend Papas. Professional, efficient, and a fair price. For as long as I live in the area, Ill be using Papas. Thanks for a great experience.

Review 5 (2023-10-16 - Rating: 5)
Papas is our go-to for plumbing problems. We had a jammed disposal and a plumber was here the next day. The old one was not repairable and they gave us a fair price on a new one including installation. Problem solved in less than a day. Professional and prompt.

Review 6 (2024-08-12 - Rating: 5)
Papas Plumbing is the best. They are incredibly knowledgeable and they pay attention to all of the details. I love working with them!

Review 7 (2024-05-31 - Rating: 5)
Great experience! Skyler performed an A/C tune-up on a 16-year-old (R22) unit whichI know will need replacing in the not so distant future. Pappas willingness to work with me and focus on the equipment I already own, without a high-pressure sales pitch for new equipment, means everything to me. It would be great to get an additional year or two out of my current HVAC system, but Im not really counting on it based on the diagnostics, as well as the age & condition of the system. Skyler explained the status of things clearly and provided relevant advice and a range of potential replacement costs without being a heavy-handed salesman. He also generously listened to the entire rundown of equipment history, any problematic symptoms, and maintenance performed on the system since Ive owned it.Simply put... I asked for help with my old struggling A/C and Pappas worked with me. I asked for some rough numbers regarding a complete replacement, and Pappas was able to quickly provide some rough estimates, so I wasnt left wondering. When the day arrives, I will definitely be calling Pappas. This was my first experience with this company, but I walked away feeling that I was listened to, and can trust these guys. Recommend!

Review 8 (2024-02-07 - Rating: 5)
Excellent workmanship and service, would highly recommend Papas. Theyll advise you on the best option for your needs and wont try to upsell you on what you dont. They were also the only company that took notice of a few unrelated issues that were quickly solved.

Review 9 (2021-12-15 - Rating: 5)
Papas was prompt, professional & diligent. Our new Rheem water heater install was seamless. We will be using Papas on an upcoming home renovation / new hvac system. Very Pleased! A+

Review 10 (2023-05-11 - Rating: 5)
Scheduled an appointment yesterday, they arrived at 9AM today. As always the team at Papa’s was professional, informative, and appropriately priced. They take the time to walk you through the repairs and suggest simple actions to avoid further damage or repairs in the future. They are our go-to, highly recommend.

Review 11 (2024-06-21 - Rating: 5)
This the 4th time I’ve used Papas Plumbing and HVAC. My house is 60+ years old and requires occasional system repairs, etc. etc. As usual, similar to the prior 3 times Papas worked on the house, their Tech Skyler did a wonderful job. Papas is knowledgeable, timely and a fair value for your plumbing and HVAC needs. From past experience, I highly recommend this company.

Review 12 (2023-04-28 - Rating: 5)
The tech, Skyler is professional, personable, gave an overview of the work to be performed, answered questions directly and honestly, then went to work on the project immediately. The tech worked efficiently and quickly to repair the leaking water outlet line in the water heater. Great job - big thumbs up! Thanks Papas!

Review 13 (2022-05-23 - Rating: 5)
Once again I had the absolute pleasure of using Papa’s Services, this time for my Air Conditioning. I’ve used them for my plumbing and hot water heater needs in the past. They did not disappoint in the HVAC department. They are always professional. Clean, friendly, knowledgeable. Punctual. Fairly priced. Locally owned & operated. I’ve had some bad experiences with larger “chain” plumbers. Never again. I’m a Papa’s customer for life!

Review 14 (2024-05-30 - Rating: 5)
Excellent service by papas once again! Skylar is awesome and efficient and kemon is a great and patient communicator. I asked several questions and texted pix so that papas had what they needed for the job. Love my new upgrades and would recommend papas to anyone I know! Thank, guys!!

Review 15 (2023-08-21 - Rating: 5)
Papas is the best company I have used, since moving to Lancaster, recently. From the first contact everything was smooth, and professionally done.Thank you,The Errante family

Review 16 (2023-12-12 - Rating: 5)
Schyler is a gem. We could not be more pleased. He diagnosed the problem and provided a temporary fix. We have running water, and we can resume our usual routine. He will be back in a week or so with a permanent fix. Thanks much! Nikita & Diana

Review 17 (2022-11-28 - Rating: 5)
Called to have gas line brought up to kitchen for range. Responded immediately with super quick turnaround time for estimate & work done next day. Very friendly helpful service tech too.

Review 18 (2022-07-19 - Rating: 5)
Skylar was friendly and on time. He fixed our shower handle and outdoor hose hookups. We were very impressed with his service. Will definitely use again.

Review 19 (2023-08-29 - Rating: 5)
Skylar was great! Fast and efficient and took care of both our issues in a timely manner. Highly recommend!

Review 20 (2024-06-27 - Rating: 5)
Clean , Thorough, Expert service with great communicative qualities will be using this company more often!

Review 21 (2024-10-24 - Rating: 5)
Excellent service.On time for appointment.Efficient clean installation.Fair price

Review 22 (2024-01-09 - Rating: 5)
Skyler has been to my home several times now. Always professional and gets the job done well. Thank you!!

Review 23 (2024-05-30 - Rating: 4)
Work was completed on time. Area left as clean as it was found. Very pleased with overall result.

Review 24 (2021-01-22 - Rating: 5)
We have used Papas Plumbing, Heating & Air Conditioning for years now, and I we cant speak more highly of Kemon and his team. Their work is of the highest quality, and our old house is now more efficient and safe. We know we can count on Kemon for anything from emergencies, to major system upgrades and small tweaks (e.g. adjustments to allow appliances to sit flush against the wall). Thank you, Kemon. We appreciate you!

Review 25 (2023-02-21 - Rating: 5)
Unhooked and reinstalled gas line from large stove. Only company in 25 miles that would perform this work. No one would move large stove. We appreciate their service.

Review 26 (2022-01-11 - Rating: 5)
We had our heating and air conditioning units installed a few years ago and then recently had a water heater repaired, and both times we were happy with the responsiveness, quality of work, and reasonable prices.

Review 27 (2023-01-12 - Rating: 5)
Very good work. We are very happy with them. They showed up on time repaired everything that needed repaired and reasonable priced.

Review 28 (2021-08-07 - Rating: 5)
Excellent service. Estimate given. Timely response to my needs. Professional. Work done in a timely manner. Very fair price. Only plumber I will use. Thank you!!

Review 29 (2023-10-21 - Rating: 5)
The Best!I would highly recommend Papa’s for any HVAC replacement or repair. I had my gas furnace and air conditioner replaced with beautiful Rheem matching units. Kemon and his team are very professional, knowledgeable, and took the time to answer all my questions from start to finish. They worked efficiently and kept the work area clean and tidy. His estimate was very reasonable and accurate. Kemon even told us that we qualified for a UGI rebate. He was very honest and didn’t try to upsell us. Not only did he tell us about this rebate, but he walked us through it step by step and supplied all the information that was needed for it. I recommend him to everyone I know and would definitely call him again for any of my HVAC and plumbing needs.

Review 30 (2022-06-07 - Rating: 5)
Kemon and team replaced our AC and furnace within a week of our old one going out. They replaced the units within 6 hours. They were in and an out before the next heat wave came! Thank you Papa’s!

Review 31 (2024-12-17 - Rating: 5)
Excellent, prompt and polite service

Review 32 (2023-12-11 - Rating: 5)
On time with great communication when theyll arrive, quality work and good pricing!

Review 33 (2023-05-30 - Rating: 5)
They installed a brand, new air conditioner and propane furnace. They did the job in a timely manner, and everything was very clean.

Review 34 (2023-03-09 - Rating: 5)
Excellent experience with Scott. Have done business with Papas many times over the years. Always a great experience.

Review 35 (2022-11-10 - Rating: 5)
Not only was it easy to schedule an appointment with Papa’s Plumbing- the service employee called and showed up early and was efficient!

Review 36 (2024-05-23 - Rating: 5)
Kemon was quick, professional, and extremely thorough with our new central air install. The process from estimate through payment was transparent and easy to navigate with regular contact throughout. The installation itself actually looks fantastic, and he was more than happy to walk me through how the system works before he finished the job. Ill definitely be sticking with Papas for any future HVAC needs!

Review 37 (2021-12-17 - Rating: 5)
Excellent, professional & courteous....Papa’s provides easy scheduling & payment as well. Will continue to use & recommendation this business.

Review 38 (2023-03-30 - Rating: 5)
Very prompt, professional, and answered all questions. Completed project in a timely fashion. Will use them again.

Review 39 (2021-08-10 - Rating: 5)
Always prompt, fair pricing, and courteous employees. We have used them many times in the past and will continue to do so in the future!

Review 40 (2022-08-11 - Rating: 5)
Papa’s Plumbing is always reliable! Great service, 10/10 recommendation!

Review 41 (2023-02-10 - Rating: 5)
Excellent service, have used this service many times. Prompt friendly service at a fair price, always.

Review 42 (2023-02-02 - Rating: 5)
Always very personal and pleasant. Great job fast service.

Review 43 (2022-02-16 - Rating: 5)
Fast, punctual, professional and slightly less expensive than another large, local company for identical service.

Review 44 (2024-08-15 - Rating: 5)
Very personable and fast!You guys are awesome!

Review 45 (2024-07-02 - Rating: 5)
Excellent and trustworthy as always!

Review 46 (2023-09-26 - Rating: 5)
Im a new customer and huge fan of Papas. We found our new permanent HVAC experts and plan to use no one else (and I know where to look for plumbing needs now too). They were professional, responsive, communicative, knowledgeable, and followed through as promised on all planned work. Their work is top-notch. Highly recommend!Update: we called Papa’s for a plumbing issue and same as above - they came out today to fix the issue and were incredibly professional, explained our options clearly, and did an awesome job!

Review 47 (2022-12-23 - Rating: 5)
Great experience. Will hire again!Thank you

Review 48 (2022-10-01 - Rating: 5)
Thank you.System issues.High electric and gas bills.Nigtmare NEST thermostats.Awaiting suggestions for future.

Review 49 (2023-04-04 - Rating: 5)
Really awesome first experience with Papa’s. Both folks I interacted with were pleasant and responsive. Work was completed promptly and I felt like the information I got was trustworthy. I will return to this business for future services!

Review 50 (2024-07-24 - Rating: 5)
Outstanding Service!

Review 51 (2024-06-11 - Rating: 5)
Very professional and on time, Great Job.

Review 52 (2022-09-06 - Rating: 5)
Showed up, on a Friday, after 5pm, on a holiday weekend! Scheduled for Tuesday, in the middle of two jobs, they knew I needed help!!!! Incredible to say the least. Not only were they professional, but kind, interacted with my children, and made them smile! Timely, affordable, will never recommend anyone else!! Thank you again!

Review 53 (2022-06-23 - Rating: 5)
Kemon and his team were awesome. He replaced our heat pump (non emergency) in less than a week and was less expensive than every other estimate we received. He takes the time to walk through every step and explains everything new as needed.

Review 54 (2023-12-21 - Rating: 5)
Prompt, flexible, very competent.

Review 55 (2023-01-11 - Rating: 5)
On time, clean, respectful, knowledgeable and super kind technician.

Review 56 (2021-11-01 - Rating: 5)
Good timely service within an hour of my call to fix my heat the first cold day of fall into winter! Exceptional response time and very professional!