True Blue Plumbing LLC
Located in Kansas city, Missouri
Address: 3519 North Oak Trafficway, Kansas City, MO 64116, United States
Phone: +1 816-628-2583
Rating: 4.8
Services
- On-site services
- Online estimates
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Contractor
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-07-02 - Rating: 4)
Jake was a good worker , but couldnāt finish job 1st day (we had to get septic tank emptied for him to finish) but he told us heād be back the following day (septic tank emptied next morning). Well the following day an emergency happened but the lack of communication between Jake, or the office was a little to be desired. We called the office multiple times with a promise they would get back to us. No calls received from anyone. Then finally a text came in on Monday that Jake would be out. He finally finished Monday afternoon after leaving for a hour to pick up something he didnāt have but needed. So far system is working fine. But for communication between office, worker to the customer would get a 1 star and Jake a 4 star for his work. -
Review 2 (2024-09-21 - Rating: 5)
Excellent service. Neatly done with replacement of old worn parts as suggested by Devin as well as new products that were supplied off their āshop on a truckā. I appreciated a job well done -
Review 3 (2024-10-19 - Rating: 5)
Concise professional management of our call and an accurate assessment of the health of our plumbing system and a useful and well documented summary. Work was done in a timely fashionWe are pleased -
Review 4 (2024-10-03 - Rating: 5)
Devin took the time to make sure my issue was completely resolved. Will be recommending to anyone who needs a plumber. -
Review 5 (2024-01-25 - Rating: 5)
Trust worthy company. Technicians Lamar and Tate were professional and respectful. Installed new toilet in about one hour. Beautifully done. Great sense of humor. So refreshing to see young men enjoying their jobs and respecting each other. Cleaned up area and removed old toilet. Iwould defitney use them again. Have told them will call them again to install a hot water tank for me. Also I called my neighbor and told him how smart and efficient they were. He has their number and will be contacting them. Thank you True Blue Plumbing for professional employees. Would rate them 10 if allowed. -
Review 6 (2024-01-09 - Rating: 5)
Lamar from True Blue installed a new toilet in our master bath this afternoon, showed up on time despite the terrible weather conditions, was respectful of our home, efficient and communicative. He swapped the new toilet for the old, hauled the old one away and replaced a floor flange to be sure we didnt have problems later. We scheduled the service at the same time we purchased the toilet from Home Depot and were very happy with the entire experience. -
Review 7 (2022-10-12 - Rating: 5)
Chris with True Blue was amazing! Having a backup/drain issues are never fun and can be costly. Chris went to every effort to inform me of what was going on along the way and to provide the best service possible without an astronomical price tag. True Blue was by far the best price for mainline drain cleaning that I found and I called probably 3 other big name companies. I was impressed overall with the cost, timeliness, and overall service provided! Im now a dedicated True Blue customer for sure! -
Review 8 (2022-10-06 - Rating: 5)
I bought the toilet through home depot. True Blue called within a 1/2 hour to schedule my install for the next day. The young lady I spoke with was very efficient and professional. Michael came to install the new toilet, he was very efficient and personable. Very happy with his timeliness and knowledge. He worked quickly and efficiently. It was a good experience. -
Review 9 (2021-12-21 - Rating: 5)
We had Chris help us out. Exceptional serviceman, took care of our issue. Replaced our main stack, ran new kitchen line & rerouted it to make it optimal, removed the old kitchen main. Also had him install a new water heater & he knocked it out.Spent a solid chunk of change, but we have no worries about his work or that hed be here asap to repair if needed. If needed, theyll be our first call. Easily can recommend Chris at True Blue!!! ššš -
Review 10 (2023-02-24 - Rating: 5)
Great service! Tech was extremely knowledgeable and offered multiple options for the replacement needed. He was able to complete promptly and explained warranty info and any other question I had in detail. We will continue to work with this provider for our tenants! -
Review 11 (2023-04-28 - Rating: 5)
I will never use another plumbing company again. This company knows what they are doing, the bid came in hundreds of dollars lower than comparable local plumbers. Extremely professional, on time, and incredibly professional customer service both by the professionals that did the work, but also fantastic and personal customer service over the phone. I had a water heater replaced and was told by other bidders that the job was ānot possibleā because of the limited space to work in. My home was built in the 40s and there are always surprises when making repairs. Not with these guys- they got it done faster than expected and cleaned up after themselves like they were never there. āNot possibleā was easy for them. They are just what I expect from a professional standpointā¦ and my expectations are high. I highly recommend them to anyone looking for a QUALITY plumber and great service. Thanks guys! -
Review 12 (2023-08-21 - Rating: 5)
I called in the morning and True Blue sent Matthew out a few hours later. He replaced my cracked sewer pipe and replaced the kitchen faucet and did an excellent job. He was friendly and informative. Even my dog liked him. -
Review 13 (2022-11-17 - Rating: 5)
Thanks to your customer service department for answering the phone with an actual person and scheduling me so quickly with Jackson. He was quite knowledgeable about what needed done and did an awesome job from start to finish. It started off as a simple drain cleaning job, but when he tried he told me right away that it was going to be a more complicated repair and described what we would see when the pipe was uncovered. It was worse than we both thought, but easily repaired after he got started and it was underway. Iām sure glad that the first place I called ignored my request for service. -
Review 14 (2022-06-13 - Rating: 5)
Had a great experience with True Blue! Alex Manrique was our plumber and he was super friendly and knowledgeable. I showed him the issue we were experiencing and he immediately knew what the problem was. He still went to check to confirm his assessment and also went so far as the check the water pressure to the house as a whole. He didnt try to upsell us on anything other than what he believed to be the issue. I felt confident in his assessment, so we moved forward with the repair while he was there and he completed the repair in just over an hour. Ever since, we have had no sign of the previous issue and the water pressure has been SO much better! Will definitely be using True Blue again and requesting Alex in the future. -
Review 15 (2022-07-27 - Rating: 5)
Alex did an amazing job. He was very efficient and found the leak and ordered the part I needed and came back to install it. I would highly recommend this company and Alex. They care about their customers and stand behind their work. They get the job done quickly and charge for their time appropriately and reasonably. -
Review 16 (2023-10-27 - Rating: 5)
Outstanding plumbing service. Drilled out the main line. My plumber was Jonathan Law. He is fantastic. Very knowledgeable, pleasurable, experienced, and efficient. You should request him! The absolute best! -
Review 17 (2023-08-03 - Rating: 5)
Cody Raney is excellent. He was able to diagnose the issue and correct it immediately. Cody was extremely professional and knowledgeable and while we hope to not have to need a plumber again, when the need arises, we are calling True Blue and asking for Cody. When you have plumbing issues, my family and trust True Blue and you can too. Thanks Cody. -
Review 18 (2020-10-27 - Rating: 5)
Extremely happy with the service I received from True Blue. Had water leaking through my ceiling in kitchen on a Saturday. Gave them a call and they were out later that afternoon. They diagnosed the problem and got it fixed that same day. The technician, Chris, was outstanding. He was very good about explaining and showing me the problems and what we could do to fix everything. I was so happy with service I had them come back out a few days later to do some other work that had been building up. They give you an estimate before work is done but donāt charge until after it is completed. Highly recommend True Blue for any of your plumbing needs. -
Review 19 (2021-05-08 - Rating: 5)
I had a great experience with True Blue. I needed modifications to my kitchen water line so I could get a dishwasher installed. Time was important, True Blue was able to schedule me for the next day when others were looking at times a week out.Alex contacted me when he was on his way. He was professional, nice, etc etc. The important thing is that he came up with a really good solution for my problem. My waterline was all weird, the dishwasher was hooked up to a distinct line that was hidden behind the wall and hard to get to. He had the elegant idea to take the hot water line for the sink and put in a tee joint so it could service both the sink faucet and the dishwasher. Smart solution, the work was well done, and the price was reasonable.Im done with the radio darlings like Bob Hamilton, Service Experts, and AB May. Theres a reason they advertise so much on radio and tv...because their high prices give them enough income to invest in advertising. Does it make their services better? Nope! Just more expensive. True Blue was great, theyre my go-to from now on. I will ask for Alex each time I need work done. -
Review 20 (2022-05-31 - Rating: 5)
Michael and Ben did a great job. They were on time, professional, and friendly. They actually went above and beyond. Our power went out unexpectedly but rather than reschedule my appointment, they decided to proceed with the install using flashlights. Much appreciated and recommended! -
Review 21 (2023-04-07 - Rating: 5)
Ethan and his assistant Ben are true professionals. They were both so nice and respectful. They answered all of my questions. They truly deserve a Rating of 6. If I need any more Plumbing, I will be requesting them to do the work for me. I really enjoyed talking with them. Thank you for sending Ethan and Ben to my home. Their work was exemplary. Kudos to True Blue Plumbing for having them as employees. Thank you. -
Review 22 (2022-08-22 - Rating: 5)
True Blue Pros! Ive used True Blue Plumbing for twice now. (main entrance valve and water heater installation) The first time their technician was communicative, honest and very efficient. There was an issue with a minor leak a few days after the install but the tech immediately came out and sealed/fixed the problem and it never occurred again. This second time Alex was awesome with the installation of our new water heater. He was very communicative on all the issues and advised the pressure reducing valve was too small for our size of home. He never tried to sell me a new valve but the information he gave me led to the new PRV as well. After the install he explained all that had been performed, cleaned the area thoroughly and was very friendly. A few days later (at my request) he came back to check the water pressure and blew the lines to remove any and all sediment that had gathered.True Blue Plumber are paid by salary and no hourly. Theres no pressure from them to upsell any worthless products or services. I will recommend True Blue to anyone in need of a plumber and will continue to use their services in the future. -
Review 23 (2019-11-30 - Rating: 5)
I had an excellent experience with True Blue! No one is ever happy having to call a plumber, but the responsiveness and quality was top notch and I wouldnt hesitate to call them again. They got out same day and Anthony was very personable, kind and explained everything very well. He walked me through his entire diagnostic process and figured things out quickly! Everything is fixed up 100% and I know who I will be recommending to everyone from now on. -
Review 24 (2022-05-04 - Rating: 5)
I called on Monday evening and by Tuesday afternoon my issue was taken care of! Alex was friendly, polite, professional and took the time to educate me on the work that needed to be done and the steps he would take to fix it. I didnāt feel pressured by him like other companies tend to sometimes make customers feel and I felt the price was fair for the work done. Iāll keep them in mind for any future plumbing issues I may have and will be sure to recommend them! -
Review 25 (2021-08-01 - Rating: 5)
I needed a plumber and was able to have a technician from True Blue come out the same day to check the main sewer line. The tech Alex was very friendly, knowledgeable, and able to explain in detail what we needed to know. We made an appointment to have our main line looked at the following Monday. Although the news was difficult our tech Chris was clear and concise about our options and what to expect going forward. We made another appointment for the following day to have a repair made and Chris made sure to explain to us what was going on and what to expect going forward. True Blue Plumping is a company with friendly techs who are more than willing to help you in any way possible. -
Review 26 (2021-10-13 - Rating: 5)
Alex came to our home to clear our drain today. He was honest, easy to work with. Provided great knowledge. He told me what needed to be done and didnt try to push me into anything. He offered me options and solutions which I appreciated. I would have Alex back out anyway he was a delight and super nice. I give him an A++++ rating all 5 stars -
Review 27 (2021-04-20 - Rating: 5)
Our repair man was excellent! He told us before he started what the expenses might be according to what might need to be done. At our request he installed a new toilet with a more powerful flushing mechanism. He also had a cute sense of humor which we appreciated.We have had True Blue Plumbing out twice and have been very happy with the service. We intend to use them in the future. -
Review 28 (2021-09-03 - Rating: 5)
I had Ike as our tech and he was the best. Very personable and he knew what he was doing. He made sure to tell me what he was going to do and when he was done he told me what he had done and what was wrong with our drain. They are very reasonable company and they will warranty their work. I had others going to charge me double to triple what True Blue charged me and didnāt offer warranty like True Blue did. They are definitely someone I will use in the future and will refer them to family and friends! -
Review 29 (2023-09-21 - Rating: 5)
True Blue Plumbing... Bryan Ford came in to replace our garbage disposal and was very professional, polite and did an excellent job, cleaned up any mess. We recommend True Blue Plumbling for all your plumbling needs. Thank you . -
Review 30 (2023-06-21 - Rating: 5)
Jackson did an outstanding job for me. He was professional, had an awesome attitude, and was very polite. I really appreciated how he represented his company and himself. I would recommend True Blue Plumbing. -
Review 31 (2022-02-20 - Rating: 5)
Ike came out and gave us a quote on the spot on a Friday, and was there first thing Monday to complete the job. He did a great job replacing a piece of our sewer service under some concrete. TB has a reasonable price and a good warranty on their work. We will recommend them in the future! -
Review 32 (2022-10-20 - Rating: 5)
Chris from True Blue was excellent. He listened to my description of the clogged sewer issue and quickly diagnosed what needed to be done. He explained his actions and was very specific about what caused the problem as he fixed it. He is definitely a credit to this company and the main reason we will call True Blue for any future work we may need! -
Review 33 (2020-09-02 - Rating: 5)
Our family is expecting twins in about a month to add to our household which already has a toddler. Stress is high and money is tight. I had a sink drain issue (every worsening over the past few years which finally came to a head) as a result of my old metal pipe. I called True Blue by recommendation. I was so surprised they were able to send out a plumber later that day, even though it wasnt an emergency! Anthony called prior to arrival to give an estimated arrival. He was EXTREMELY courteous and friendly, taking precautions for both Covid and muddy conditions outside (THANK YOU!). We looked at resolution options that were within my budget. To be honest I was terrified of how much the bill would set me back, but the estimate was affordable! It took him no time to change out the pipe and even put the crazy Ikea sink drawer back in to make sure it fit with the new pipes. He finished under budget much to our familys relief and surprise. Anthony was fast, friendly, professional, and effective. He assured me if I had any problems I could call back, - but the work looks great. Everyone is afraid of getting taken advantage by home repairs; its so great to have service you know is honest and reliable. We will use True Blue again. -
Review 34 (2023-09-05 - Rating: 5)
Have several plumbing issues that need to be addressed after just moving into this home a few weeks ago. The technician (Ike) went over everything with me, was very courteous, respectful and answered all my questions and concerns!! Quote I was given for all that needs to be addressed is very fair. -
Review 35 (2021-06-15 - Rating: 5)
We had our siding replaced and one of the outdoor spigots needed to be extended to accommodate the new, thicker siding. Alex from True Blue came out the next day and gave us a free estimate. He would have been able to make the repair that day as well if it werent for a few factors which kept him from doing so. A few days later he came back and fished the job correctly and for a fair price. We will be happy to use TBP again for any future plumbing needs. -
Review 36 (2022-08-04 - Rating: 5)
Alex was very professional, showed up on time, truly cared about the job and being sure everything was working. We thought we might need a new water heater and we did not. Thankful for his honesty. Highly recommend! -
Review 37 (2022-05-10 - Rating: 5)
Anthony explained all the details of the estimate for installation of water heater I had already purchased. Was in and out quickly. Kudos to True Blue. I was pleased I was able on late Sunday, to get an appointment with a plumber for Tuesday morning. True Blue called first thing Monday and arranged an appointment for Monday afternoon. Installed heater same day. Cancelled other appointment. -
Review 38 (2022-06-08 - Rating: 5)
Pleasantly surprised at the service. Called at 9:30 am and had a new Home Depot replacement water heater installed by 2:30pm. Michael was professional throughout, well mannered and courteous. Very happy with the result. Highly recommended. -
Review 39 (2019-12-13 - Rating: 5)
Edward was such a great plumber! He was scheduled for a 3 hour time window and came 30 minutes earlier than the time window even started!! He was very friendly and considerate with me during the whole process. He got to work on our main system backup right away and was able to remedy it in 20 minutes! The price was fair and made me feel good about my choice of plumber. I would highly recommend and will use them again in the future! -
Review 40 (2020-09-14 - Rating: 5)
Chris was amazing! He was able to come early, but called to make sure that was okay. So considerate, didnt mock my dirty house, and was forthright about what needed to happen.He was able to show me the issue with our faucet, offer a comparable faucet that he had available and install all before he was even scheduled to be here!Who can say that their appt was so quick and efficient that it was done early? I can cause Chris and True Blue took care of my sad sad sink. -
Review 41 (2022-08-16 - Rating: 5)
Today was the first of two visits. Having basement work so needed the water heater temporarily removed. Alex M., the technician, was very friendly and professional. He explained everything completely to my satisfaction. They will be back out to reinstall the water heater once the basement work is completed.Update: The second visit, to reinstall the water heater, went just as well. Alex brought all the connections up to code. I will definitely use them again! -
Review 42 (2021-08-13 - Rating: 5)
Alex M. was incredible! One of the most genuine, professional and kind men Ive met. Not only did we get sam!e day service but his work was impeccable. Our water heater was severely out of date, corroded, and had started to leak. Alex put in a new and more efficient hot water heater in less than 3 hours. That included updating our plumbing and adding an expansion tank. He took the time to show me the new additions, how the plumbing was improved, and how to operate our new tank. If you need plumbing work, use True Blue and ask for Alex M.! -
Review 43 (2024-01-31 - Rating: 5)
They were able to get so quickly in an emergency and give us detailed information and what to expect from here on out. John was awesome with my dad whoās a little older and he sat down explaining everything. -
Review 44 (2022-12-26 - Rating: 5)
True blue plumbing is excellent in customer service, quick and easy to deal with. They fixed our water pipe issue like a flash. I hope nothing else is broken due to this weather condition. I highly recommend true blue plumbing. -
Review 45 (2022-05-05 - Rating: 5)
Chris and Ben showed up, evaluated, and fixed my drain problem in less than 30 min. They even educated me a bit. The price of the work was reasonable and they made me feel confident in both the work they did and any future work I might need. Iām glad I contacted them! -
Review 46 (2022-09-11 - Rating: 5)
Dom, the true blue technician, called me about 20 minutes before he arrived to let me know he was on the way. He arrived on time. He removed my old water heater, carried it out to his truck, brought in the new water heater and connected the gas line and water lines. He knew what he was doing. The installation proceeded without incident.Dom was knowledgeable, skillful, and friendly. I appreciate the service I got from Dom and True blue plumbing. -
Review 47 (2023-04-18 - Rating: 5)
Ike really knew his stuff. Very professional and personable. Very considerate and explained what he was doing. No wasted time - he did his job seamlessly. We were very happy with his work! -
Review 48 (2022-04-01 - Rating: 5)
We had a new sink and faucet installed to replace our 40 year old, drippy, ugly sink and faucet. David did a fabulous job! He removed the old sink, modified the drainage pipe and installed the new sink, faucet and disposal. Very professional and installed quickly. Highly recommend! Thank you, David and True Blue Plumbing. Will definitely use them again. -
Review 49 (2023-05-11 - Rating: 5)
Jackson was very knowledgeable, quick, and efficient. Really appreciate that the company sends you a photo of the plumber before they arrive. Very thoughtful customer security. We will definitely use this company again. -
Review 50 (2021-01-29 - Rating: 5)
Really enjoyed dealing with this business. Edward is a great plumber. He really knows his stuff. He was on time, clean, respectful, and quick at his job. We had True Blue come out and fix a problem and liked them so much that we had them come back and do some more work for us!! They are fair on their prices, offer financing, And they guarantee their work too!! Take it from someone who doesnt normally do reviews, I recommend this company to anyone with confidence! They are worth checking out for your plumbing needs!! -
Review 51 (2020-04-22 - Rating: 5)
Called Home Depot to get a new hot water heater installed. They sent out Micheal A. And Chris H from True Blue. They quickly realized we had an issue that would affect the life of our new water heater. They worked with me to fix the additional issues and help me stay on budget. They were both caring while being professional. They came back the next day when they said they would. They worked hard and got it completed in a timely manner. They are now my go to plumbers and I will only be using them in the future. I will ask for Micheal or Chris when I call for service. I will also recommend them to all my friends and family. -
Review 52 (2020-11-06 - Rating: 5)
Need a plumber, look no further! Edward H. with True Blue Plumbing is the service technician you want to get the job done. He is prompt, reliable, takes time to assess the problem and explains exactly what needs to be done. He works efficiently and makes sure you are completely satisfied.This is our second time using this company and both times we have been impressed with the excellent service. They have professional and very knowledgeable workers. They have done an outstanding job and I would not hesitate to recommend them. -
Review 53 (2022-08-15 - Rating: 5)
When we purchased our house ALL of the toilets were small and low to the ground. Joshua replaced some of those with adult size toilets and they look fantastic. We are pleased with his work. He arrived on time, gave us an estimate and stuck to the estimate even when he realized one of the toilets would need a little extra work. He was professional and took away all of his trash (boxes and packaging) and hauled away our old toilets. No complaints. -
Review 54 (2021-07-30 - Rating: 5)
Dom the service technician and his trainee did a wonderful job. Very professional and friendly. They made me very comfortable having them in my home. The only problem I had was with the scheduler Shelby. She doubled booked my original appointment so it had to be rescheduled. I had to call to see why there was a hold up before my appointment was rescheduled She did not provide correct information to Dom about picking up the toilet for installation. This added more time to Donās day because he had to go back and pick up the toilet. -
Review 55 (2020-01-20 - Rating: 5)
EXCELLENT SERVICE!!Acquired True Blue services via Home Depot. They were able to replace my hot water heater the same day. The technician Chris was very professional, knowledgeable, and courteous. He arrived within the time frame given, explained the process and any estimate adjustments. I am very satisfied with the installation, cleanliness, and basic instructions.I would definitely recommend True Blue Plumbing and look forward to doing business with them again. -
Review 56 (2022-03-16 - Rating: 5)
I want to thank Alex for the outstanding work he did installing a new hot water tank, new faucet and some minor plumbing repairs under kitchen sink. Alex was very professional, i showed Alex all the work that needed to be done before hand and he explained how he was going to do it and prices for the repairs and installing. I would definitely use True Blue Plumbing again and request Alex! -
Review 57 (2019-09-05 - Rating: 5)
Tarik and Adam I stalled my water heater I purchased from The Home Depot. They both provided the Best customer service one could ever expect. They were friendly , polite, knowledgeable and Efficient. Because they did such an excellent job we have decided to have True Blue do more work for us. And will definitely recommend them to others and continue to use them in the future. Thank you. -
Review 58 (2020-09-02 - Rating: 5)
When I called True Blue Plumbing the receptionist was friendly and helpful. She Said they could send a plumber out that day. Unfortunately I was busy, so they set up an appointment for the following day. That was great because I thought Iād have to wait at least a week.Before the technician arrived I received a text letting me know he was on his way. The text included a picture of the technician so I would feel safer knowing who it was at the door. I really appreciated that. Once here, The technician introduced himself. He wore a mask, which I thought was very polite. When I showed him the problem with our plumbing he knew exactly what to do. He wrote up a plan with three different options for us and explained each one to me. He didnāt make me feel pressured in anyway.When I chose which plan I wanted to go with he explained to me what he was going to do and how long it would take. He was able to do everything we need it done in just a few hours. I had forgotten to move some things out of the way and he cheerful he did it himself. I really appreciate how comfortable he made me feel with him here, and that he had everything he needed to fix the problem on his truck so I didnāt have to wait for him to come back on another day. I highly recommend this company. -
Review 59 (2021-05-12 - Rating: 5)
True Blue was able to come out to our house 4 hours after I initially called them. Alex showed up on time and was THE NICEST human ever. He not only fixed the issue, but he explained it to us and told us how to prevent it from happening in the future. Also, the price was SOOO affordable! With the price we paid and service we received, theres no way Ill ever call another plumber over True Blue! -
Review 60 (2022-07-09 - Rating: 5)
A nasty smell coming from our drains needed attention. Found True Blue from good reviews and gave them a call. The technician, Alex came out and was kind, professional, and really educated us on the problem, how to fix, and how to maintain. Alex shared the companies business model and how they work which was good to hear, they dont work off commission or anything like that, and really value the customer and the relationships they build. Will for sure use them again for any plumbing needs. -
Review 61 (2022-10-08 - Rating: 4)
On 10/6 I called them to unclog my kitchen sink. They had done some extensive work for me in 2021, and the work they did and the customer service was awesome. So, when the technician arrived on 10/6, he was very professional, he unclogged my drain, but then told me that I would need some more work done with a price tag of $3,500. I told him ok and scheduled it for the following week. I then got another company to come out because to me it only looked like a grease buildup. The other companys technician said that I was right. I gave True Blue 4 stars because I didnt write this post to demonize the company, but to show that all technicians are not as knowledgeable as others, and its ok to get a second opinion, even if you do trust a company. -
Review 62 (2021-05-11 - Rating: 5)
I had a great experience with True Blue Plumbing and Alex. He was originally scheduled to come out just for a free estimate but was able to perform all the work in the same day! He showed up on time, was very friendly, and knowledgeable. I would highly recommend them to anyone. -
Review 63 (2022-06-03 - Rating: 5)
Alex did a great job of replacing my broken outdoor faucets. He made sure everything was done properly. He also pointed out my main water shut off needed to be replaced. I highly recommend this company. I will use them again. -
Review 64 (2022-07-19 - Rating: 5)
We had little to no water flow. Everything gurgled and prevented us from doing most day to day things you take for granted. I called True Blue Plumbing late in the afternoon & they were here the next morning! Assessed the problem & completely repaired it within a week! So grateful to say the least!! I highly recommend them & know they will be who we call if need be in the future! -
Review 65 (2021-12-06 - Rating: 5)
Dom was the service personās name. He was polite and professional.He called 15 minutes prior to arrival and I was even sent a text showing a picture of him prior to coming in the house.He did excellent work and kept the house clean. I would highly recommend!GREAT JOBā¦ -
Review 66 (2022-05-31 - Rating: 5)
Called to get service on Memorial Day due to a contractor not being able to complete the job. Alex was professional and talked me through each step as he completed it. He went above and beyond to ensure the job was completed in a clean and professional manner. Highly recommend this company and ask for Alex! -
Review 67 (2023-06-27 - Rating: 5)
I like to do business with local (preferably veteran/woman owned) businesses ... but I do my research & dont do the get 3-4 quotes stuff ... True Blue was everything I wanted! Cody came out the same day, was REALISTIC about what he could /could not do that day, but addressed all my issues, even brought his supervisor (Ike) to my house to answer questions he couldnt answer! (I like that!!! If you dont know, admit it, get the answers from someone who does!!) Cody was awesome! My dogs loved him! (That alone says a lot!) He was SO helpful, polite, respectful, and PROFESSIONAL! He came the same day I called (late afternoon - although I knew it would take longer to take care of my issues) he took care of the most important one that day ... came back the next day to take care of the rest - and - him admitting that he didnt know much about water softener systems - brought his supervisor in to advise? (His supervisor knew what he was talking about - & what we were looking for! Cody used it as a learning experience! :) ) We got our basic plumbing issues fixed and decided to install a water softener system - cause lets face it! We live in KCMO with HARD water... do not regret that decision at all! And True Blue (and Cody) is now MY company to go to for plumbing!!! an added plus? Apparently, one of my neighbors was having plumbing issues, saw his truck - & he was back in the neighborhood, helping my neighbor the next day! :) btw ... Im not an idiot .... Ive worked for HVAC/plumbing companies for YEARS (retired from one after 7 years) ... I know the game ... True Blue is honest, reasonable ($49 trip charge!) Cant beat that!) and VERY professional and responsive! You cant go wrong with True Blue!!! -
Review 68 (2022-04-13 - Rating: 5)
Chris SturgisTrue Blue/Home Depot was able to schedule a next day installation for a replacement Garbage Disposal. David contacted me 1hour before the scheduled installation as they said he would. David was on time. He was friendly, knowledgeable and professional. He and his associate Michael completed the installation in less than 30 minutes. I would recommend True Blue and their staff to anyone needing any plumbing project done around the house. ;.^] -
Review 69 (2021-12-07 - Rating: 5)
Chris arrived on time to check out the hot water heater expansion tank install done at the end of October. We discussed options on improving the installation and agreed on a revised mounting approach. Very courteous and professional. Highly recommend. -
Review 70 (2022-04-07 - Rating: 5)
David was professional and pleasant to work with. True Blue was flexible with my schedule as my new counter and sink install was delayed multiple times. Iāve had lots of trades in and out of my house since I moved in a few months ago, True Blue was the only one that I had no drama / issues with. Thank you. -
Review 71 (2022-05-30 - Rating: 5)
We noticed a puddle under our hot water heater Friday evening of Memorial weekend. We called & were able to setup an appointment & installation for Memorial Day. The plumber Alex called before he arrived & arrived within the appointment time window. When he arrived he identified everything that should be done before preparing an initial bid which is based on the job rather than by the hour. He also noted the plumbers are not paid on a commission so the initial bid process was straight forward with him not trying to push us into getting a higher commission sale. We looked in every once in a while & he would provide explanations as to why he was doing what he was doing. At the end he walked us through the strongly encouraged maintenance to extend the life of the hot water heater along with the breakdown of the bill. We have now found our first call for any of our plumbing needs & would hope that Alex would be the one who gets our job assignment. If any of our friends ask for a reference we will be suggesting True Blue Plumbing. -
Review 72 (2021-04-24 - Rating: 5)
Alex was amazing. He was on-time and immediately identified the issue(s) with our shower. At the same time he also showed me what he intended to do with the sink... it needed a stopper added. He took the time to show me how much it would cost, and even had to leave to get a part but DID NOT CHARGE for the time it took him to get that part. If I ever need another plumber, Im asking for Alex from True Blue Plumbing... he spoiled me with his GREAT service!!! -
Review 73 (2021-03-17 - Rating: 5)
Update: This estimation process was initiated through Home Depot. True Blue followed up with Home Depot with little result. True Blue reached out to me to explain their status. I requested they provide their own quote and remove Home Depot from the equation as this seems to me a recent issue with Home Depot. I gave them 5 stars for their customer service follow up and determination to make this right.Original: Never received the quote I requested. Makes it hard to wanna schedule work when you donāt know the cost. Visiting technicians were great, friendly an d knowledgeable. -
Review 74 (2022-04-15 - Rating: 5)
Excellent price and got the job done in one day. They showed up 30 minutes early that was impressive. They replaced the whole sewer line out back and we are very please with all 3 men who were here and did the job.We will use True Blue if we have any plumbing issues againThank youRick and Rhonda -
Review 75 (2019-10-03 - Rating: 5)
We were in the process of selling & during the inspection the buyer found a issue with the sewer. On a Sunday at 7:30 we sent a request on Angies list for a plumber to return my call. True Blue answered me in less than an hour and we got scheduled within a day. I met with Anthony and he was able to diagnose the problem and get me a quote. We had other quotes and not one of them offered to clean up after the repairs. Anthony was absolutely the best to work with. We decided to get a partial sewer replacement and a waterline fixed. He was great at communicating everything to us and even sent numerous pictures of the progress. They did such a great job of cleaning up and even worked on the weekends to get the job done!! Would recommend to anyone that wants the job done quickly but also professionally!! -
Review 76 (2021-02-26 - Rating: 5)
Great experience. Plumber called before arriving and arrived on time for my appointment. Accessed my problem and gave two estimates as to what my cost would be depending on if he was able to unplug my toilet with the toilet snake or if he would have to remove and reinstall the toilet. He was able to unplug my toilet with the toilet snake. My toilet now works perfectly. What I truly appreciated was knowing what my cost would be prior to having any work done. As well as knowing there was no cost to me for the plumber to come out for an estimate. Other plumbing companies wanted between $48.00 and $98.00 just to come out and give me an estimate. I would definitely use this company again and recommend it to others. -
Review 77 (2021-09-13 - Rating: 5)
True Blue was a contracted company sent by HD to reinstall/reestablilsh my plumbing for a kitchen renovation. They were earlier than expected, and called to see if it was ok to come earlier. I did not have a part but they provided such and explained all steps they took and had to do. They were timely, professional and overall good peoples. I will call them again when I have an issue. -
Review 78 (2022-05-06 - Rating: 5)
True Blue plumbing just finished replacing our main drain line and ran it out to the sewer. Tarik does great work and is very personable. With all the work we have had done by them recently we shouldnāt be needing anything else for quite some time. If we do, we will gladly use them again in the future. -
Review 79 (2022-06-25 - Rating: 5)
Iāve used TBP a few times now and the office staff have always been responsive and professional. This time around the technician Alex came and diagnosed a faulty water heater. Alex was very knowledgeable and discussed all of my options. We fully replaced the water heater and Alex did a thorough/detailed job. Thank you Alex and TBP. -
Review 80 (2022-04-21 - Rating: 5)
Alex M was awesome. He fixed the problem very effectively. As he did so, he educated me as to what failed, why, how to prevent it in the future, and how to fix it in the future. I still paid way more than I wanted to, but it was a necessary expense, and Alex seemed very trustworthy, honest, genuine, and fair. If you have a plumbing problem you canāt fix on your own, Iād highly recommend Alex M from True Blue plumbing. -
Review 81 (2022-03-17 - Rating: 5)
I am very thankful that I called True Blue and that they sent Alex my way. He was professional, knowledgeable, respectful, and didnt mind answering all my questions. I really appreciate the service I received today, so much so that Im writing a review already! When I need a professional plumber again, Im definitely calling True Blue (and requesting Alex!) -
Review 82 (2021-02-18 - Rating: 5)
Chris with True Blue was AMAZING! Not only was he on time, he was courteous, upfront about the problems, communicated throughout the process, and offered suggestions on what I could do to make our home better. I put my blind trust in True Blue and they came through! Happy customer and will use Chris and this company again! -
Review 83 (2019-11-15 - Rating: 5)
Ive used True Blue Plumbing twice, both were excellent experiences. The first was a water heater replacement. The technician explained the process, gave his thoughts on optional add-ons (with no pressure to buy any), and arrived on time. The second time was a leak repair, same-day service, good communication throughout the project, explaining what the problem was and how it was resolved. Pricing was fair both times. I recommend True Blue Plumbing for those looking for efficient and honest service. -
Review 84 (2019-10-03 - Rating: 5)
Very nice work on the installation of a water heater. Both Tarik and Drew were very knowledgeable, friendly & professional. Mine was the last job of the day, and both took the time to explain the work to me and do a quality installation. I would use them again, and recommend True Blue to others. -
Review 85 (2020-08-26 - Rating: 5)
This review is long overdue. We used True Blue several months ago. I am very pleased with this company. I had a shower valve leaking. Another company let me know there was no fix for this and the cost would be over $1000. I thought that was fishy so I Googled plumbing companies near me. True Blue appeared and their ratings were great. They repaired my faucet at a fraction of the estimated cost from the other company. Anthony was our plumber. Great service. Great company. -
Review 86 (2022-04-08 - Rating: 5)
Alex was outstanding. He took the time to explain all repairs and pricing. He was prompt, notified us of his arrival time and kept everything around the work site very clear. We would highly recommend him and TruBlue for any plumbing needs. -
Review 87 (2020-11-03 - Rating: 5)
Anthony is on my list to use if and when I need a plumber. Courteous, professional, and outstanding all around. I thought he owned the company by the way he worked and cared about his job. I found True Blue on line by accident and was impressed by the great customer rating. I was not disappointed. Thank you, Anthony and thank you True Blue Plumbing -
Review 88 (2021-08-03 - Rating: 4)
Tankless water heater went out on a Saturday, True Blue came to the rescue and got us a water heater installed that day .......now, the cost was a shocker, but I think that would be for anyone!!But Dave, the serviceman was very patient, in answering my million questions and doing a on the spot video for me for issues that may arise.When I had to call 2 days later, Dave was here within a couple of hours, fixed the issue and was on his wayNo one wants to come out thousands for these things, but if you do, call True Blue....and ask for Dave, hes awesome!! -
Review 89 (2019-01-11 - Rating: 5)
Chris arrived on time with a fantastic can do attitude along with professional-expert skills. He did a great job. I couldnt be happier with his performance, attitude and easy-to-like personality. Ive saved this companys number in my phone! -
Review 90 (2022-04-15 - Rating: 5)
True Blue Plumbing legitimately saved our butts! Our main line ruptured and backed up into the house late in the afternoon, at the end of the business day. I called and talked to (so believe) Jamie and she literally ran and grabbed Tarik who was wrapping up for the day and sent him out to get us temporarily fixed up. Tarik explained the issue, walked me through all the details, and got us lined up witching a couple days to get our main line replaced and back up and running. He was friendly, professional, and explained everything to me throughout the process which made me way more comfortable than Iād expected. I would recommend True Blue to anyone needing plumbing work done! Legitimately, these guys rock! -
Review 91 (2021-11-02 - Rating: 5)
The best part is that they were on time and arrived at rhe beginning of my 3 hour window!! Edward was very friendly and professional. He answered all my questions, even about other areas of my house and gave me some tips i could try myself first in those areas. He was very knowledgable and told me about new toilet models that have less problems with clogs. He did not pressure me to buy any extra services or products. I will definitely use True Blue Plumbing again!! -
Review 92 (2021-06-30 - Rating: 5)
Luke called me to say that he could come earlier than his original time schedule which was appreciated. He arrived looked at our scope of work and proposed a 3 option plan for our plumbing project which was also helpful. Overall I was impressed with him and his recommendations and will definitely consider his bid for my work, but I need to complete my flooring before we do the bathroom project. -
Review 93 (2020-02-19 - Rating: 5)
Edward came out the day after requesting a quote. Went through things that I wanted worked on. He worked with me to tackle a portion that was within budget of my project. THE QUOTE WAS INSTANT. Came out on a Friday, made an attempt to squeeze the work in on Saturday but Monday was good considering I received the quotes from the other guys on the following Wednesday.Devin came out and got everything done. Did a great job. walked me through the process before AND after he was done to ensure he hit everything and to also make sure I understood what he did and why.This was my first major plumbing project for my home so I didnāt know what to expect, but I needed things done in a timely manner. When those other two quotes finally came in 2 days after the work had already been done it was even more of a relief to see True Blue was even the best option as far as price.Wonāt even call another plumbing service from now on. Great work! -
Review 94 (2020-02-14 - Rating: 5)
If you are looking for a plumber that does the highest quality work and that you can 100% trust to not rip you off, Anthony at True Blue is your guy. I will never use a different plumber. We purchased a older house from a flipper last year and have repeated issues. Anthony has been out multiple times and does incredible work. I appreciate that he is always cost conscious and up front about what needs to be fixed immediately and what can wait. Thanks again for everything! -
Review 95 (2020-11-14 - Rating: 5)
I was very impressed with the work performed and professional service provided. The replacement water heater was installed in around an hour and a half. This was a tight space and more difficult job than most. I would recommend True Blue to my friends. -
Review 96 (2023-04-10 - Rating: 5)
Cody was on time, and was very professional. He was able to diagnose the problem and gave me up front pricing. You started the work right away and was able to resolve the issue within an hour. -
Review 97 (2021-06-28 - Rating: 5)
Luke, showed up within 3 hours of my first phone call. He was professional, well groomed and got my basement floor drain cleared in less than an hour. The fee charged was fair and my problem was resolved. Iām a happy customer!Thank you True Blue Plumbing,Sincerely,W.Hunter -
Review 98 (2020-03-30 - Rating: 5)
Let me start by saying I NEVER write reviews. Mike A. came over on short notice on Saturday for an emergency that prevented us from being able to turn on the water to the house. It was the weekend, and he was still there within an hour of me placing the phone call. I havent ever experienced such high quality service, it was the simplest process and I HIGHLY recommend using True Blue Plumbing. They do free estimates and dont charge extra for weekend visits. We will be using them exclusively in the future. -
Review 99 (2021-04-02 - Rating: 5)
Anthony took care of my myriad problems with efficiency and professional. What started as a basic bathroom remodel turned into multiple pipe replacements, a full stack replacement, and various other fixes. He handled it all with good humor and a great attitude. The end results look fantastic and NOTHING LEAKS! Thanks so much for doing a great job! -
Review 100 (2022-05-18 - Rating: 5)
Anthony was a godsend. I had an appointment at 1:00 on Friday and my problem was fixed by 6:00 on Friday he got a crew out here to replace a pipe that went from my house to the street and they did a great job. I cant thank true blue and their company enough. I would recommend them to anyone. -
Review 101 (2020-02-06 - Rating: 5)
I called True Blue for a minor non-emergency plumbing repair. They were here the next day (which is great for something they knew could wait). Anthony was personable, knew what he was doing, worked efficiently and got the job done quickly. The charge was very reasonable. Without hesitation, I will call True Blue again. -
Review 102 (2020-02-14 - Rating: 5)
True Blue Plumbing installed my water heater purchased through Home Depot. The installer, Tarik, did an excellent job of installing my heater. The install was an extra difficult one. He was willing to go the extra mile and in the end the water heater and associated plumbing is better quality than the original. I am very happy with the work! -
Review 103 (2019-01-29 - Rating: 5)
5 Stars! Devin came to our house to replace 2 water heaters, fix some leaks and replace/reroute some pipes. He was extremely courteous and kept me in the loop as to everything that he was doing. He made some great recommendations as well. We are very happy with the service that he provided and would recommend True Blue Plumbing to anyone! -
Review 104 (2020-12-09 - Rating: 5)
I called True Blue for help with a corroded water line that was holding up the install of my new washer. Chris showed up on time (I especially liked the āheads up, on my wayā phone call about half an hour before), was friendly and jovial, professional, and honest. He gave me cost-saving options on all of my repairs (including faucet replacements, under-sink leaks, complete shower replacements, and various calcification issues), and best-case and worst-case cost scenarios for everything. I appreciate that estimates are free as a first-time homeowner; it allows me to see what kind of expenditure Iām looking at down the road. Chris was awesome and I plan to use True Blue for all of our plumbing needs when YouTube DIY gets me in over my head! -
Review 105 (2022-06-20 - Rating: 5)
Alex was wonderful to communicate with. He let me know right away what the trouble was - did it in a timely manner and informed me all along the way on what he was doing.Jackson did a wonderful professional job. He explained the problems, fixed the problem and checked things that I didnāt even know needed checking. -
Review 106 (2021-05-19 - Rating: 5)
Iāve used this company twice already and they are great! And Alex is the best! I was lucky enough to get him both times. Treated me like a person and not just another job. I will always call True Blue Plumbing for my plumbing needs and I will always request Alex! -
Review 107 (2019-12-28 - Rating: 5)
We are 100% satisfied with True Blue Plumbing. We had a constant, slow drip in our bath tub facet. I called True Blue and made an appointment. The office staff were extremely friendly and flexible to accommodate my changing schedule. Anthony came to do the work. He was professional, friendly, and great at trouble shooting the unique issues with what we joking referred to as the facet from hell. I would highly recommend this company and especially Anthony. -
Review 108 (2022-02-09 - Rating: 5)
Alex showed up at our house on time and went right to work. Our shower faucet had to be replaced and Alex had to come by the next day also. He told us everything that was wrong and what he was doing to repair it. He was polite and efficient. We would use this service again. -
Review 109 (2020-08-10 - Rating: 5)
After discovering a leak, I called True Blue & they were able to send a technician the following business day. Chris was professional, friendly and efficient. He assessed, provided an estimate & fixed it on the spot. It involved cutting into drywall under the sink to fix a cracked pipe. He was well prepared & was in & out in a few hours. Highly recommended plumbing group! -
Review 110 (2021-07-01 - Rating: 5)
The whole company was GREAT.The ladies in the office were FANTASTIC at getting a plumber to my house as fast as they could. Edward CALLED and said he was on his way. He was GREAT CAME in checked the problem and got the tools he needed.CLEANED the drain and line out. YOU Have A GREAT COMPANY. WILL USE YOUR company AGAIN. I would recommend your company to anyone that has plumping problems. THANK YOU. MIKE Dornhoffer -
Review 111 (2022-10-03 - Rating: 5)
I was in need of professional plumber to replace my hot water heater.Cody showed up on time was knowledgeable, professional and communicated very well with me. It was a good overall experience. He kept me informed on what was going on. I highly recommend him to anyone. Thank you for your service. -
Review 112 (2021-10-27 - Rating: 5)
These guys werenāt the cheapest but they did amazing quality work. They also werenāt the most expensive. Was a good group who came out fixed a main water line into the house. Took them all day but the quality of work was worth it. -
Review 113 (2020-06-01 - Rating: 5)
Very professional, courteous and timely. Had one job for the service tech and ended up hiring them for two more jobs because we were so greatly impressed. Would use True Blue again and again. Thank you to Chris and his trainee (sorry I cannot remember his name). They did a wonderful job and also adhered to CDC guidelines during the pandemic. -
Review 114 (2019-03-03 - Rating: 5)
Chris came out within the first 30 minutes of the window. We realized the new water heater was a little too tall, but he was able to swap out with no issues. Excellent work with hard copper connections to the unit. He was able to point out some ways that I could do some easier jobs to mitigate future issues. -
Review 115 (2019-06-07 - Rating: 5)
Update -- We needed pluming services and I called True Blue Plumbing to help us out. We had a more complicated situation than we first thought and the team was professional and got us fixed quickly!! Thanks for the great service once again!!We were without hot water and needed a new water heater ... FAST! Chris was able to get a new hot water heater installed bringing our install to code the day after we made the call. He was very patient to answer questions and left our installation looking VERY neat and professional!! Great JOB and thank you!! -
Review 116 (2020-04-20 - Rating: 5)
I had Mike out today and I canāt say enough about him! He was very professional, trustworthy and Honest! I had Bob Hamilton plumbing out Sunday for this same call that Mike just fixed, now understand Mike charged me 285 to fix my issue. Now the plumber you can trust with your house keys was going to charge me over 2 THOUSAND DOLLARS! Now I can only say I will never call that Bob plumber again ever! You have earned my business from now on and I canāt recommend Mike and True Blue plumbing enough! Mike saved me almost 2 thousand dollars! Thank you Mike!! -
Review 117 (2021-04-08 - Rating: 5)
We needed a new shut-off valve installed. Luke called to let us know he was on his way, got here right on time, identified the fix, gave us a great quote, and completed the job in about 20-30 minutes. Very professional and courteous. I would absolutely recommend True Blue Plumbing. -
Review 118 (2021-06-02 - Rating: 5)
Mr. Alex was the plumber that was assigned to my service call. I will never call another plumbing service again! True Blue is the best no hassle no gimmick company in the Kansas City area. No charge to show up, no random smoke and mirrors, and no creepy plumber guy. Mr. Alex is very knowledgeable and even gave me tips on how to combat some of my clogging issues. This company has all of their prices for services listed plain as day on the iPad that the plumbers carry into the service call with them. Alex was even professionally transparent to show me, to ease my doubts, all the services they provide all at the touch of a button, one flat rate. I recommend not just True Blue but Mr. Alex, hes my guy from now on! Thank you Mr. Alex and thank you True Blue Plumbing LLC -
Review 119 (2022-05-11 - Rating: 5)
Look no further for a good plumber. True Blue Plumbing is the one to go with. Michael showed up on time and looked over my plumbing issues of an old water heater and old gas line to it. He then explained what he would do to bring the work up to code for a new water heater and gas line. Michael was very pleasant and knowledgeable. I could see he took pride in his work. I would definitely recommend them to others. -
Review 120 (2019-09-06 - Rating: 5)
Great experience using True Blue. Stayed at our house for close to 5 hours working on a bathroom leak. Even went to store to get parts. He was so nice and friendly. Definitely using you again and referring you to my friends. -
Review 121 (2020-03-30 - Rating: 5)
We are so delighted with True Blue Plumbing! We had problems with our hot water pressure and leaks for awhile now, until you guys sent Micheal out to our home and he took care of our needs! He is friendly, and has much knowledge of the work he does. He even found some code violations missed by a prior contractor. Definitely would call him again to do any work for us.Thanks True Blue! Thanks Michael! -
Review 122 (2019-06-07 - Rating: 5)
Home Depot set us up with True Blue Plumbing and we were totally amazed at how well this plumbing company and our plumber, Devon York, took care of our situation. We had been without a kitchen sink and unable to run water for several days. Upon hearing that, True Blue was willing to get here in a hurry and handled things quickly and expertly. They installed a new sink, garbage disposal, and faucet set very quickly and did a great job. I cant thank them enough for such great customer service. I would highly recommend this company for all of your plumbing needs. -
Review 123 (2020-04-03 - Rating: 5)
Super pleased with True Blue Plumbing!!! Super recommend this company. I had an issue with my new water heater that was installed by another company and I called True Blue Plumbing they sent out one of their professionals Mike A. he came on the same day within Two hours that I had called and resolved the issue right way. Thank you! -
Review 124 (2021-04-23 - Rating: 5)
Alex was extremely polite and helpful, explained the job and answered all our questions competently. Called for stopped sink which he repaired. Betterāhe found an in-wall leak we were unaware of and fixed it. Great customer service and great job. -
Review 125 (2021-07-19 - Rating: 5)
True Blue (Edward) has been Great!! We have had to have all new plumbing replaced and sump pump installed. We had serious odors in the basement due to pipes crumbling. As soon as they run the camera and saw the bad pipes. They scheduled the work in 2 days. They have been great in during the entire experience. -
Review 126 (2022-03-19 - Rating: 4)
My technician was Don, he was on time, professional, knowledgeable for the job at hand. Installed my water heater with no problems. The reason theres not five stars is the extra $300 labor charge that was tacked on to an automatic $675 labor fee. Which I was told the labor fee is for picking up the new water tank and them taking the old one away. Just adding a $50 expansion tank was charged at $150 and cutting two copper pipes shorter and adding couplers was an additional $150. Your labor should be what is stated. So be aware whatever is being installed is not plug and play expect more $$$ than what they tell you over the phone. -
Review 127 (2022-01-22 - Rating: 5)
Alex M was fantastic. He explained what he needed to do and why in a way I could understand. He was very personable, knowledgeable and professional. I felt he would do a good job and he did. Also he did not make or leave a mess. I would recommend him to people I know. -
Review 128 (2020-01-03 - Rating: 5)
I had a kitchen faucet that broke and was soldered in to copper pipes. I have never sweated a pipe before and didnt want to get it wrong so I called True Blue to replace the faucet and set it up with quick connects so I can change the faucet out myself in the future. I received fantastic service. Anthony was able to give me an estimate on the phone that was spot on. On the day of the repair he called me to ask me if he could show up early! I also love that the company sends a text with a picture of the serviceman so I know who to expect when they show up at the door. I couldnt have asked for anything more from a plumber. -
Review 129 (2018-12-20 - Rating: 5)
Chris showed up earlier than expected and replaced my old water heater. He did the job efficiently and had everything he needed to get the job done the first time. He was polite and the cost was A LOT cheaper than a quote I got from Bob Hamilton plumbing. I would recommend checking these guys out first. If I had, i would have saved myself the $179 fee from the other guys that gave me an initial bid for over $500 more than I actually paid with True Blue. Thanks Chris! and Thanks True Blue! I will recommend you to anyone I know that needs plumbing. -
Review 130 (2019-01-19 - Rating: 5)
Unfortunately I cannot remember the name of the plumber who visited our home to install a new water heater. He did a phenomenal job, he was timely, courteous, and help me sort through a payment issue regarding leveraging a large gift card that I had. I highly recommend using true blue plumbing we found them through our purchase at Home Depot. -
Review 131 (2020-11-16 - Rating: 5)
Anthony came out to help me with a bath tub spout and pipe I messed up in a wall, he definitely put my needs before his and I am very impressed. he could of took the easier route for himself by knocking out tile which would of cost me a more money by having to call a tile guy to come replace the tile, but instead he put the customer first and found a way to do the repair by crawling into a small cabinet on the backside of the wall and was able to cut an access panel and fix it from behind the back wall instead of knocking out tile from the front. He saved me hundreds of not a thousand on getting a tile guy out. Anthony also was very pleasant to chat with during the process, he didnāt mind me lurking over his shoulder and was happy to educate me (as a new homeowner) on some plumbing for beginners. Anthony is the definition of a professional with OUTSTANDING customer service. True blue plumbing should definitely do whatever they can to keep Anthony on their team he definitely made their company look like the real deal! -
Review 132 (2021-02-09 - Rating: 5)
Anthony R. helped us get our water back on quickly after we had a pipe freeze in our basement. He was very professional, knowledgeable and super friendly! We will definitely be calling True Blue again in the future. Thank you. -
Review 133 (2021-09-15 - Rating: 5)
True Blue Plumbing did a whole house replacement of my old, cold and hot water, galvanized steel pipes in one day. I couldnt be more satisfied. My technician Ike was professional, friendly, explained the process to me, and showed up on time. Im a female and a senior and I can without hesitation say Ike is a great plumber and a great representative of his company. No upsell, no hidden fees, no issues requiring me to pay more than the initial quote, just a straightforward honest transaction. Thank you Ike, well done.I definitely recommend Blue Plumbing. -
Review 134 (2021-02-02 - Rating: 5)
Excellent customer service. Tarik called before he arrived, which was very much appreciated. He removed the broken garbage disposal and put in the new one in no time flat! He made certain that I was satisfied with the new installation and offered to answer any questions. He left his business card and told me to call if there were any issues.He was very courteous and cleaned up everything before he left.Thanks Tarik!!! -
Review 135 (2019-07-03 - Rating: 5)
I had a new power vented water heater installed through Home Depot and True Blue was their local contractor. I had received several quotes and selected this option due to the quality of the product, competitive price and the solutions offered by True Blue. This was not a run-of-the-mill install, as we had to add a power-venting method out of an old house. Many scenarios and possible solutions were reviewed along the way with a number of bidders, but Devin came up with the best possible way to achieve the best results with the least disruption to the house. This way was more work to install, but yielded the absolute best outcome. I am very happy with the work. Thank you. -
Review 136 (2021-10-22 - Rating: 5)
Chris did an amazing job! He was very informative and thorough! He even caught an issue we hadnt seen! Him and his crew were very friendly! I will most definitely be using yall in the future! Thanks again! -
Review 137 (2019-06-12 - Rating: 5)
I was absolutely amazed at the quality of work that Anthony R, with True Blue Plumbing LLC did on my hot water heater. Not only did he show up 2 hrs earlier than the expected time (with a phone call to see if it was ok), he was extremely friendly and personable as well. Great Job!!!! -
Review 138 (2021-07-28 - Rating: 5)
The same day service is impressive. Alex was very knowledgeable and efficient. He explained in detail the damage he found and how he would repair it. The price was fair. I will definitely use this company again. -
Review 139 (2020-11-12 - Rating: 5)
Chris C.came to my house at the appointed time , with a mask on ( as appropriate due to COVID )I like it that True Blue sent me a picture of him with the notification appointment.He was very professional , personable very efficient and honest .TrueBlue : you are so lucky to have Chris in your team . Thank you so much.From now on , I ād tell my friends who to call for any plumbing problems . -
Review 140 (2020-04-24 - Rating: 5)
Woke up this morning to a rusted floor of my water heater. Went through Home Depot because I have an account there. True Blue was the company they contracted for the install, and Im glad they did. They sent a courteous gentleman named Micheal. Micheal was the complete professional, explaining everything he was having to do step-by-step and why he was doing it. Gave me some tips on what to do to prolong the life of my house and my equipment. Wasnt a huge shocker to learn he was trained as a union plumber. Best kind of plumber because they make sure they are the best trained workers.Ive got other work Ill need to get done with the plumbing in my house as I am refinishing a basement. After today, I already know who will be doing the work. -
Review 141 (2019-10-02 - Rating: 5)
Tarik & Drew arrived on time, work completed fast and efficiently! They explained what and why while getting us up to Code with our new water heater. I highly recommend these 2 plumbers! The whole experience was enjoyable and the conversations we had were fun! -
Review 142 (2019-07-29 - Rating: 5)
Huge thank you to True Blue. They came out on a very short notice because the other company decided to never show up. I called and within the hour they had an awesome technician and a little helper with a cool haircut at my door. They took care of the issue and went above and beyond what they had to do. They have gained a new customer for life. Dont look anywhere else, this is the right company to hire.Thanks True Blue! -
Review 143 (2020-08-06 - Rating: 5)
Chris was our service representative. He was very knowledgeable, friendly, professional, and efficient. Quick, ontime service, and they stuck to their estimate! We will definitely use True Blue for future plumbing needs! -
Review 144 (2021-10-25 - Rating: 5)
Very good job, just moved in, didnāt realize my shower upstairs had no water coming out, first place to call me back. Alex who serviced our home did an excellent job, saw some things that needed attention and pointed it out for me. Bilingual is a plus since my wife spoke Spanish. Overall, I now have a working shower with no issues, would recommend -
Review 145 (2021-09-18 - Rating: 5)
True Blue Plumbing did a great job repairing my broken shower faucet and leaky toilet shutoff valve. They have a highly experienced and professional plumbing crew employed. Alex M, the plumber that did the work, is a twenty year plumbing veteran! He was very professional and reasonable with the pricing. This is the third time Ive worked with True Blue plumbing. They will always be on my speed dial listed as The Best Plumbers in Kansas City and Leawood. -
Review 146 (2022-09-09 - Rating: 5)
Alex was in time and very professional. He gave me exact quotes for prices and did the work in a timely manner. He cleaned up afterwards and made sure I was pleased with the job. I would and will use again -
Review 147 (2020-03-13 - Rating: 5)
03/1/2020: I had the pleasure of working with Anthony this morning. He was professional, kind, on-time, and honest. This is my 2nd encounter with True Blue Plumbing and a totally positive experience. I recommend Anthony and True Blue Plumbing 110%! Thank you so much for getting me fixed up and back in working order this morning. I will definitely be calling True Blue for my future plumbing needs. -
Review 148 (2019-01-10 - Rating: 5)
Devin did a great job for us and pointed out an issue with our high water pressure that could cause us issues in the future. He did a great job, left the work area clean, and wore shoe covers to keep our carpets clean. I would not hesitate to use True Blue Plumbing in the future. -
Review 149 (2022-02-18 - Rating: 5)
Alex and David have taken care of two different issues at our house. They are courteous and professional. Pricing was very fair and there was no pressure to upsell anything. I appreciate a plumber that will help me understand the situation without making me feel dumb! Thanks Alex and David! Thanks True Blue! -
Review 150 (2020-02-25 - Rating: 5)
I woke up without hot water on February 8th and realized my water heater wasnt working. I called 4 or 5 local plumbing businesses. Each one either didnt answer, didnt respond to my message until the next week, or wanted a ridiculous amount of money just to show up. A friend recommended True Blue. I called, left a message and 10 minutes later the owner, Devin York, called me back. I told him my problem and within a couple of hours, he had one of his guys at my place. The guy was professional, explained everything and was quick. I paid a very reasonable amount for labor. The new water heater (Rheem) was supplied and saved me more time and headache because I didnt have to run around town trying to find one. I would HIGHLY recommend True Blue Plumbing due to their great customer service, quality of work and professionalism! -
Review 151 (2020-10-24 - Rating: 5)
Chris Corniels came by this morning and was such a great help! He educated us on the matters at hand all the while giving us a free estimate on what we could do for preventative measures around the house. The service was quick and professional and we will for sure be doing business with True Blue Plumbing again! -
Review 152 (2022-04-12 - Rating: 5)
Michael is an exceptional technician. Patient and careful to answer all my questions. He is a great representative of True Blue & someone who I can trust. Will certainly call them for future plumbing needs. -
Review 153 (2021-06-17 - Rating: 5)
True blue come out to give us a second opinion with a free quote. The first company wanted to charge us 2200 to replace/repair our floor drain in our basement because they said they couldnt snake it because it was installed improperly. True blue was able to snake it, clear the drain and save us 2k. Thank you Chris Corniels, your an excellent tech. -
Review 154 (2022-05-28 - Rating: 5)
We have used several plumbers in the past and this business was responsive, professional and friendly. Definitely a pleasure to work with especially the plumber Alex who came out to help. Will be recommending to others and using them in the future. -
Review 155 (2022-05-02 - Rating: 5)
Disconnect services before countertop install then will return to reconnect sink, disposal & dishwasher. MICHAEL was very courteous, friendly & professional explaining what & why he had done things & asked questions so he would be prepared to reconnect plumbing after countertop install. Very pleased -
Review 156 (2020-07-25 - Rating: 5)
Ike was able to give me several options with quotes and was able to answer all the questions I had and then some. Install was done in a timely manner. Sorry you had to listen to my dogs bark while doing install! Thank you all for being prompt. Glad to see good customer service is still out there! -
Review 157 (2023-10-07 - Rating: 5)
Bryan Ford came and replaced two toilets.he is a hard worker. He wasted no time doing what needed to be done. I was very pleased with the job. -
Review 158 (2023-07-04 - Rating: 4)
Great service but rather expensive for the amount of work done. Replacing a turn off valve..next time Iāll try a little harder to replace. -
Review 159 (2020-02-19 - Rating: 5)
Anthony was very polite, patient and thorough. He gave me two options for the repair. One option was a less expensive short term fix. The far more expensive option was to completely replace the sump pump, back-up pump and battery. Anthony assured me that the current pump will continue to function for a while giving me time to discuss this with my husband. This says a lot about Anthony, not pressuring me to make a decision on the spot. I will call True Blue for future plumbing needs and I will request that Anthony does the work. -
Review 160 (2019-12-18 - Rating: 5)
Tarik was awesome! Very professional and friendly! Hes the type of guy that I would trust in my home at any time. Tarik was very fluent in basic usage of water heater in our home. Would highly recommend! Seem to be flexible of service time windows; even with late hours. Wasnt cutting corners to get the job done early. Was very aware of up to date codes. Will keep True Blue on my list of go-tos! -
Review 161 (2020-03-23 - Rating: 5)
We were very impressed with your employee! He was fast but very thorough. Also he asked me for a broom & cleaned up his work area which was important to me! We will definitely use your company again! -
Review 162 (2021-09-01 - Rating: 5)
I didnt have a good experience with the last two technicians, but Alex Manrique was exceptional. He knew what he was doing and was not there to sell me something I didnt need. He restored my faith in True Blue plumbing. -
Review 163 (2020-10-29 - Rating: 5)
Chris diagnosed some wet subfloor, replaced toilet flange and was able to put in a new laundry box. Very professional and thoughtful about cutting dry wall to diagnose. Due to an issue with a leak in a laundry box valve, suggested a replacement. Was not pushy at all about it. Did his work quickly and cleaned up after himself. Would not hesitate to hire this company again! More reliable than my local plumber and about as expensive. -
Review 164 (2020-05-05 - Rating: 5)
I called TrueBlue plumbing because I had heard of a great plumber named Anthony. My friend and I had just installed a bathtub and shower in our second floor bathroom. Right after we installed, I had no water coming out of my new shower/bath fixtures. Anthony came out and fixed our water pressure issue after working extremely hard running from our basement, to main floor, to second floor and back down multiple times while trying to find what the issue was. A man I could trust - He came when he said he would, called me right after the job was done, explained in detail how he fixed it. A little pricey but....I am very happy with his work. Anthony, THANK YOU!! -
Review 165 (2020-11-23 - Rating: 5)
Anthony was fantastic! Timely, professional, and explained issues and remedies. Cant vouch for pricing as I didnt receive other estimates, but Im sure it was fair and competitive. Sat was the only day I had to get someone out and there was no additional upcharge for that. Based on my experience I highly recommend. -
Review 166 (2020-05-12 - Rating: 5)
Michael Allen was incredibly helpful. Knowledgeable and efficient with a wonderful demeanor. Please give him a raise. Ill be reaching out with further plumbing issues as TrueBlue is one of the best experiences Ive had as a customer. Thank you! -
Review 167 (2020-12-30 - Rating: 5)
Edward came out to give us a quote for replacing our sewer line all the way out to the mainline. Quote was quite a bit lower than the other bids we had received. They worked on our timeline.Cody was the technician that worked inside our home. Hard worker, polite and did a great job with clean up. The entire crew was trustworthy. -
Review 168 (2020-02-19 - Rating: 5)
Had an awesome experience overall and I will never go with anyone else but True Blue Plumbing. Anthony was extremely polite, friendly, and knowledgeable. He offered helpful tips and suggestions. Highly recommend him! Thank you!! -
Review 169 (2021-12-02 - Rating: 5)
Alex came out the same day I called and fixed every drain and toilet in my house! Not only that, but he took the time to educate me and help me understand my house better. As a first time home owner it is comforting to know Alex is a phone call away.