Full Nelson Plumbing Heating & Cooling

Located in Kansas city, Missouri

Address: 1015 E 14th Ave, North Kansas City, MO 64116, United States

Phone: +1 816-420-9697

Rating: 4.9

Services

Identifies as veteran-owned
Identifies as women-owned
On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-24 - Rating: 5)
Travis was the best! He didnt just fix the one leak he saw, he tirelessly continued searching until he located all of the leaks and fixed them. He did an awesome job and was so considerate of our home and continuously cleaned up as to make the least mess possible when using a jackhammer to get to the leaks in our concrete slab foundation. He was also really friendly, even fun. He made the process so much better than it normally would have been!

Review 2 (2025-01-08 - Rating: 5)
David was prompt, polite, and arrived when he said he would. After he installed our new toilet David also made sure to clean up everything and was very respectful of our home. I recommend David and Full Nelson Plumbing for any plumbing needs and will definitely contact them again if needed.

Review 3 (2024-12-14 - Rating: 5)
I had an emergency visit. There was stuff that I have not seen of this world backing up in my drain in my basement. Steven came over and was very professional and cleared out my main line. Ive never seen my washer drain so quick. Very clean professional and left no mess. Put a camera down my main line to show me the roots he cleared out. I now hope that I have peace of mind for a while. I have used them before and called them again. I recommend them.

Review 4 (2024-10-15 - Rating: 5)
Had a great experience with Full Nelson Plumbing. We had an issue with a drain and they were here barely an hour after I called them. The technician Zach was very friendly and professional and solved our issue quickly. Highly recommend!

Review 5 (2024-12-26 - Rating: 5)
Travis with Full Nelson is amazing! He’s come out twice for unrelated issues. He got them both fixed with phenomenal communication and genuine friendliness. We will continue to use and recommend Full Nelson!

Review 6 (2024-12-20 - Rating: 5)
Updating my one star review of Full Nelson to five stars. Once I was able to connect with the owner after the damage to my property he worked tirelessly to make the situation right. He ordered the replacement part and installed it upon delivery. I would recommend Full Nelson to other homeowners.

Review 7 (2024-10-12 - Rating: 5)
I had a literal sewage emergency Friday night and Full Nelson and Zach were the only ones who would come out ASAP. From my intake call (I wish I could remember her name) to getting update calls from Zach on when he would arrive. They were amazing. Look - you’re going to pay a little bit more - and if it’s an emergency like mine tack on $169 more - but for the service, professionalism, real care and peace of mind they provide it is worth every penny. Zach went above and beyond and I can’t thank him and Full Nelson Plumbing enough!

Review 8 (2024-12-05 - Rating: 5)
We had a problem with our mini splits and wanted the furnace tuned up. Jeremy was professional, knowledgeable and a great communicator. What a wonderful employee he is! I’m so glad we chose Full Nelson.

Review 9 (2024-09-19 - Rating: 5)
Were very happy with Full Nelson Plumbing. The schedulers were so professional, friendly, and helpful. Our plumber David was a true pro. He fixed our problem and offered suggestions for prevention of future issues as well. I highly recommend this company!

Review 10 (2024-09-03 - Rating: 5)
Weekend service, day before Memorial day, so I did have a wait, but this is expected given timing. Steven was super friendly and did a great job of explaining everything he would do, taking pictures and answering any questions.Very easy to recommend Full Nelson for your work and highly recommend Steven!

Review 11 (2024-10-22 - Rating: 5)
Zack did awesome work. We’ve had him out twice on an emergency service call. Both times he’s been great. Super friendly, knows his stuff and fixed our problem quickly! Highly recommend!

Review 12 (2024-08-10 - Rating: 5)
MY GO TO TEAM FOR PLUMBING AND AC! Hands down the best, and most consistent, customer support! Great people!Ive done the Total Home Care Membership for a few years... great for maintenance on my system and plumbing, pretty awesome deal for a year of having this Team on retainer... peace of mind!

Review 13 (2024-10-02 - Rating: 5)
Zack came, assessed the situation and professionally handled it. He was polite, knowledgeable, and efficient. His work saved me the expense of hiring two additional contractors to finish the job. I would highly recommend him to anyone needing plumbing services.

Review 14 (2024-08-08 - Rating: 5)
Cody showed up earlier than anticipated, which was great. In about 20 minutes, he fixed what other companies had indicated would be a much more costly and time consuming repair. I am so happy right now. He also gave me great advice and explanation for another project I need done soon and the estimate to complete that is significantly better than the other companies also, offering options, but no up-selling for things I dont need. He is a great guy; polite, respectful, knowledgeable, etc., etc. Thank you all so much! Im sticking with Full Nelson PHC going forward!

Review 15 (2024-10-23 - Rating: 5)
Zack at Full Nelson went absolutely above and beyond to make sure our issues were corrected. He was knowledgeable, friendly, and incredibly hard working. I will not hesitate to reach out to Full Nelson and request Zack again in the future.

Review 16 (2024-08-02 - Rating: 5)
Ive used Full Nelson plumbing on several occasions over the past few years for various projects including new sink/faucet installation, plumbing issues, and outside hose bib replacements. Their service is top notch, consistently across all of their service team members. Scheduling is easy. They communicate well, arrive within the timeframe provided, and arent pushy about services or memberships. Would definitely recommend.

Review 17 (2024-09-05 - Rating: 5)
Zack was an absolute professional. Completely up front about pricing and potential up charges for various difficulties that could arise. And an availability that allowed same day service. Very mindful of filth, Zack took care to wear gloves and shoe booties to protect my home. A very trustworthy worker from an upstanding business, Zack left my home in better shape than he arrived. I certainly know who to call next time my household has plumbing troubles. 10/10 would recommend to anyone that doesnt mind the pricing.

Review 18 (2024-06-20 - Rating: 5)
I highly recommend Full Nelson! Every experience has been positive. The front office is very pleasant to work with. In addition, every house visit I have encountered: a call to let you know their arrival time, punctuality, an offer to pick you up a coffee or soda from QT, promptly putting on booties to keep your house clean, and leaving your place spotless after the project is done. They set a high bar for client care.A shout out to Jake who came to my place today for my AC maintenance. He was very knowledgeable, broke down information into layman terms for me, very thorough, and kind. He represented Full Nelson in a big, positive way! Another shout out to Said and Lonnie. They were previously at my house for plumbing/water heater issues. It was a wonderful experience. They thoroughly explained up front what needed to be done, itemized the cost, and patiently answered the questions I had along the way.I’m very lucky to have Full Nelson on my call list for all my house needs.

Review 19 (2024-05-20 - Rating: 5)
Full Nelson Plumbing did an amazing job installing our whole house filter system, water softener, and reverse osmosis. Their plumber Steven was very knowledgeable and informative and extremely professional - I can’t recommend them more. We will be using them for our plumbing needs in the foreseeable future.

Review 20 (2024-11-07 - Rating: 5)
Sam was knowledgeable and prompt. Travis was great. Clearly an expert with his work. Left everything clean and tidy. I will hire them again for any project I have.

Review 21 (2024-12-05 - Rating: 5)
Great experience and customer service from start to finish. Jeremy was friendly, courteous, knowledgeable and efficient. Replaced a furnace blower motor. Definitely a 5 star rating. Thank you Jeremy and Full Nelson.

Review 22 (2024-12-12 - Rating: 5)
The staff are well-known for their professionalism They introduced themselves at each visit, explained the problem and required repair. Their bids were accurate. They cleaned the area when the work was completed. I appreciated the office staff for their assistance in the billing process.

Review 23 (2025-01-08 - Rating: 5)
Cody was awesome, he was super helpful in answering all of my questions. Finished all of the work in a timely manner and left the space neat. Thank you!

Review 24 (2024-10-14 - Rating: 5)
Zack with Full Nelson plumbing was so helpful! He came out on a Saturday and took care of our plumbing issues right away. We’ll definitely use Full Nelson again in the future!

Review 25 (2024-10-07 - Rating: 5)
Great job Zac and Trey were very professional and kept me posted every thing they were doing. Cain explained everything in great detail before they started the job.I would highly recommend Full Nelson plumbing.

Review 26 (2024-06-27 - Rating: 5)
Wonderful professional experience with Jake just now! He came to fix our ac unit and it’s working great! We have dogs so we needed it fixed asap! When it rains it pours! Yesterday Stephen was here to fix our main drain line! He was also exceptional! We couldn’t be happier! Thank you Jake and Stephen!!! And Full Nelson Plumbing! We’ve used you all several other times in previous years and very pleased!

Review 27 (2024-08-07 - Rating: 5)
Long review incoming. Honestly I did not plan on leaving a review let alone a positive one. Four years ago we purchased a new AC unit and were very happy with the purchase. The unit unexpectedly stopped blowing out cold air two months ago. My wife set up a service call and when the tech came out he explained that the evaporating/condensing coil broke and leaked out all the coolant. He said they would have to order the part, which luckily was under warranty, but that the labor plus coolant would run close to $2,000. He said he would be in touch when the part came in. Two months later, after not hearing back, we made a call to check on the status. Customer service looked up our account and the part was never ordered, communication break down, and they wanted to make it right. Customer service got ahold of their HVAC manager and got the go ahead to expedite getting things fixed. The best part is they agreed to fix it for free. Enter Jake. This guy put in some work today and not only did he replace the part, he realized that we also had a grounded compressor. He could have left and placed an order for the part and returned in two weeks to finish the job whenever the part came in. He said because he has kids of his own and couldn’t let us go another two weeks, he somehow was able to track down a new compressor and come back two hours later to finish the job. He basically built us a new AC unit and refused to give up after running into a couple of huge hurdles. Not all heroes wear capes, some just drive a Full Nelson repair truck. From one Dad to another, Thank you Jake!!!

Review 28 (2024-11-01 - Rating: 5)
Bret was fantastic! After cutting into the ceiling below, he could not see a leak, however, he didnt give up. He eventually located the source; small cracks in the shower base exterior. HIGHLY recommend Bret and Full Nelson Plumbing. Have used them previously with the same high quality results.

Review 29 (2024-08-08 - Rating: 5)
My husband had glowing reviews of Jake. Not only was he polite and friendly, but committed to getting the job done right, which we truly appreciate. Thank you, Jake, and Full Nelson management!

Review 30 (2024-10-01 - Rating: 5)
I called on Monday and got a service call for the next morning. Cody fixed my thermostat quickly and efficiently. Full Nelson techs are always professional and friendly.

Review 31 (2024-12-11 - Rating: 5)
Jeremy was my HVAC today! He immediately educated me on the filters I had already purchased. He was quick but thorough! Jeremy is a 5 ⭐️ tech!

Review 32 (2024-05-29 - Rating: 5)
We used Full Nelson for a plumbing project a few years ago and were very pleased. When a new issue came up recently we again called on Full Nelson and were once again very pleased. Travis showed up on time and provided an estimate. They were able to get our project scheduled quickly once we signed off on the (very fair) estimate. Serf and Jackson provided the expertise needed to get the job done. They were communicative, thorough, efficient and tidy. We highly recommend Full Nelson and this team.

Review 33 (2023-11-05 - Rating: 5)
We have been using Full Nelson for years, and we are happy with their services they provide. They also suggested other maintenance suggestions. Jeremy, Jessie, ,Toby and Cody did a great job checking out our HVAC and system and plumbing this year. They also did an annual free inspection for our HVAC and Plumbing. After they did a big job on my 17 year heater. They all were very professional and very knowledgeable. Toby replaced my old airfilter and tuck it out. Every time Full Nelson does any work on my house they go above and beyond. Great work!!!

Review 34 (2024-11-27 - Rating: 5)
You guys are amazing!! Ive had issues with my system backing up and both times you were out very quick. Staff is amazing and friendly and explained everything that was going on. Highly recommend you guys!!

Review 35 (2024-08-22 - Rating: 5)
Our technician Jake did a great job of servicing our equipment. He’s polite and professional and we want him for our regular tech. We are impressed with his knowledge of our equipment, and appreciated his suggestions.

Review 36 (2024-11-18 - Rating: 5)
The guys really worked hard and were so knowledgeable and kept us informed even when things didnt go so smoothly. Trey and Zach are very professional and we would recommend them 100%!!

Review 37 (2024-11-27 - Rating: 5)
Russel and Robert did a great job! Russel was very thorough in finding the sewer problem and then fixing it so that all the plumbing now works as it should. Great job guys!!

Review 38 (2024-08-20 - Rating: 5)
Both technicians were very friendly and forthcoming doing the plumbing inspection. They explained their findings in detail and easy to understand language, as well as provided clear and easy to follow recommendations. Both were very at ease in my home and around my pets! Repairs were done same day and very quickly.Id also like to shout out Jake and Robert who went the extra mile to make our house safe after finding a disintegrating pipe during a call out to fix our AC. Thank you both!

Review 39 (2024-08-20 - Rating: 5)
Full Nelson got my A/C back up and running in no time. Robert, Travis, and Clint were all very knowledgeable and helpful which is everything you would ask for from a professional. Thank you Full Nelson!

Review 40 (2024-09-15 - Rating: 5)
Zack Carter was fantastic. I live in an older home which required creativity and perseverance to complete the job. He was professional, courteous and respectful. I highly recommend Zack and Full Nelson Plumbing, Heating & Cooling.

Review 41 (2024-03-14 - Rating: 5)
I called Full Nelson Plumbing at the last minute Bc another company I had scheduled for a repair cancelled on me the morning they were supposed to arrive. Full Nelson plumbers arrived by noon, diagnosed and estimated the issue within 15 mins. After approval, they removed my old kitchen sink & faucet and installed my new ones. They also removed and replaced a section of old lead drain pipe running from the main floor to the basement and cleaned up the work area, removing all of the old items and trash. One of the plumbers even asked to borrow my broom so he could sweep up the kitchen area they worked in. Both plumbers also wore protective footwear since it was nasty outside. The company also worked with my home warranty company who covered a portion of the bill. Flawless experience and will keep using this company.

Review 42 (2024-12-26 - Rating: 5)
Everything went great! We will have them as our regular plumber. Thank you! 😊

Review 43 (2024-12-05 - Rating: 5)
Quick response. Professional interaction. Quality work. Reasonable price. Helpful explanation of how the issue occurred. Good experience overall.

Review 44 (2024-10-28 - Rating: 5)
Cody did a great job, explaining several plumbing issues I want to take care of. He was punctual, thorough, and clear. His estimates for the work arrived quickly after the service call.

Review 45 (2024-12-26 - Rating: 5)
We had a water heater pressure valve leak and appreciated how quickly Full Nelson responded to our after hours request. Stephen was professional and offered a full explanation of our various options to fix and/or replace our water heater. His candor and knowledge helped us make an informed decision.Today, (12-23-24) we had a toilet leak on our upper story that was dripping in the basement. Cody was excellent, replacing the toilet and an older sink faucet (unrelated to the leak). He tested after and the leak had stopped but also recommended we call in American Water who tested for trapped moisture behind the walls which could lead to mold. It was reassuring to have the problem thoroughly investigated.

Review 46 (2024-11-19 - Rating: 5)
Everything was perfect. Technician called before arrival. He was professional, explained things and had a great personality.

Review 47 (2023-06-30 - Rating: 5)
Have been using them since I moved to kansas city over a year ago. I have had nothing but great experiences and top notch work. Would recommend them for your plumbing needs. Photos are of a sump and pump they installed.

Review 48 (2024-07-21 - Rating: 5)
Excellent experience...Positive! Felt comfortable to leave house, felt comfortable with him in house! Put out my wet rug for me, and left area clean for me to return my furniture!

Review 49 (2024-10-03 - Rating: 5)
Travis was great! He explained everything in detail and left the basement very clean. Would definitely use Full Nelson again!

Review 50 (2024-07-19 - Rating: 5)
Stephen performed an inspection of our but water heater. He made some recommendations and repairs that will save us on our water bill. Stephen went above and being with his professionalism and willingness to help.All my work with Full Nelson has been outstanding. Sticking with them.Update: Weve joined the Full Nelson Membership which includes semiannual inspections of our HVAC and annual plumbing inspections. Travis came out to inspect a leak by the hot water heater today and had it fixed in minutes. We appreciate the prompt response, excellent service and and courteousness. Strongly recommend Full Nelson.

Review 51 (2024-05-02 - Rating: 5)
I’ve used several plumbing companies over the years in Kansas City, and none are better than Full Nelson. My last experience with Travis was the best I’ve ever had. He took care of my issue, informed me completely of my options, and was never pushy. On the service side, you won’t find anyone better in town. Thank you Travis and Full Nelson!

Review 52 (2024-08-30 - Rating: 5)
Zach was very detailed in explaining on how best to resolve our plumbing issue. He is a very courteous young man that knows his trade.

Review 53 (2023-09-25 - Rating: 5)
James and Eleven were an absolute pleasure to work with. They installed a While House Aquasana Filter system in my basement. Asked before adjusting any plan and ensuring all checks/balances prior final payment.I will be using their service for any plumbing need in the future!

Review 54 (2024-06-10 - Rating: 5)
Jake and Robert completed our AC maintenance and found an issue. They explained the problem and provided us with our options. I asked a lot of questions and they answered each one. They were thorough and knowledgeable. We appreciate the time and attention Full Nelson employees give to homeowners!

Review 55 (2024-11-20 - Rating: 5)
Stephen was excellent, we had a clogged kitchen drain and he educated me on the plumbing and things to do to ensure my drains are good to go moving forward 💪

Review 56 (2024-11-20 - Rating: 5)
David was very professional, showed up changed out our sump pump quickly and efficiently, would recommend full Nelson plumbing

Review 57 (2024-03-25 - Rating: 5)
David was excellent. Timely and very professional. He was very good at his job and explained what needed to be done and how much it would cost. I will definitely call Full Nelson Plumbing Heating & Cooling for service again when needed

Review 58 (2024-10-02 - Rating: 5)
Very professional, explained everything, did an excellent job. I highly recommend Travis and his associate with Full Nelson Plumbing.

Review 59 (2024-08-30 - Rating: 5)
Jake was early to our house and was able to quickly find the problem and fix our AC on the hottest day of the year. What a relief. Wonderful service!

Review 60 (2023-05-01 - Rating: 5)
Robb was professional and knowledgeable. He was courteous and careful in my home. We have an older home with known issues regarding cast iron to clay tiles sewer lines. The office was responsive from first contact to completion of diagnosis and repair. The work we needed wasn’t cheap but was quality and effective and taken care of quickly. Pricing was fair and I will definitely call them again. Very pleased with the entire experience! I highly recommend calling Full Nelson and can’t say enough about the friendly work done by the tech Robb!

Review 61 (2024-02-15 - Rating: 5)
You should probably change your reviews to include 10 stars because five stars are not enoughDavid Moxley just left after fighting another stubborn part of my house and giving me a wonderful new water heaterAs always, my go to choice for plumbing issues. Heating and air conditioning. New faucets. New toiletsEvery time. A perfect job

Review 62 (2024-01-20 - Rating: 5)
Great experience! Technician (James) was timely, knowledgeable, courteous, and a real professional. Dispatch team was great at setting appointments and communicating when technician would be at my home. I cant thank your entire team enough for helping in my time of need. I will definitely use this company again

Review 63 (2023-10-31 - Rating: 5)
We recently bought a house and have had a lot of issues with the existing heating & cooling system. We werent happy with home warranty recommended companies so we switched to Full Nelson and have been very happy with our decision. We have worked with Josh, Cody, Jeremy, Travis & Andrew (like I said, we have had a lot of issues). They have all been extremely professional, friendly, and efficient and they all spent extra time to answer our many questions thoroughly and honestly.

Review 64 (2024-07-02 - Rating: 5)
Clint was great to work with. Very professional and walked me through everything he was doing. He even made some adjustments to make my AC more efficient and cool better.

Review 65 (2024-05-16 - Rating: 5)
Stephen Vanderlinden came out today and knocked our service out of the park! Weve had Full Nelson out multiple times and I really cant recommend them enough - their staff is always super friendly and helpful and really takes the time to talk things through with you and explain their process and what needs to get done.Amazingly professional every time. Cant thank them enough for their help.

Review 66 (2024-03-13 - Rating: 5)
I would highly recommend Full Nelson Plumbing. Ray is very friendly, professional and highly knowledgeable about plumbing issues. He did a great job! He cleaned up the nasty stuff afterwards! Seemed very reasonable for the amount of work he did. If you need a plumber call Full Nelson! Ask for Ray!

Review 67 (2024-04-29 - Rating: 5)
David came out today to replace a kitchen faucet and a small leak he had found. His communication about the issues was excellent and the work he did was great. The new faucet he installed was a great upgrade from what we had. Thanks to David and Full Nelson!

Review 68 (2024-09-04 - Rating: 5)
After failed encounters with other companies that didnt follow through, Full Nelson delivered on their word! ...even after complications once they started digging up the sewer line. They did everything they could to get the job completed in time for my house closing. Their team is courteous, kind, hardworking...and its clear they strive to do a good job and make sure customers are happy. What Ive learned in all this is, you get what you pay for...and with Full Nelson, thats tens of years of experience and knowledge which is exactly what I needed to get this job done right and on time. Many THANKS to the entire crew that worked my job.

Review 69 (2024-01-11 - Rating: 5)
We have been using Full Nelson Services for a couple of years and it’s been the best investment! We have a membership for each of our properties and take full advantage of the annual check ups and included service calls. They are friendly, punctual, and the work is done correctly. The products they install are always top notch quality and they clean up after themselves. Their technicians are always willing to educate us on how to maintain our HVAC equipment so it will last. We are very happy with the service they provide!

Review 70 (2024-03-30 - Rating: 5)
Full Nelson is a top-notch business with knowledgeable and professional technicians. They are prompt and clean and personable. I’ve used them for both HVAC and Plumbing. My tech today, Jeremy, came for an a/c check and spent about 90 minutes doing the most thorough check-up inside and outside (and without trying to sell me anything!). I can wholeheartedly endorse Full Nelson.

Review 71 (2024-01-05 - Rating: 5)
We have had multiple services preformed by Full Nelson and they have never fallen short of fantastic! Travis, Robert, Josh, and Levin are so easy to work with, communicate well, and take the time to educate you on the what’s happening with your plumbing/air ducts! We will absolutely continue to use and cannot recommend enough!!

Review 72 (2023-10-26 - Rating: 5)
Josh at Full Nelson did a great job fixing a big plumbing problem at my century-old house. He diagnosed the initial problem, discovered other issues and offered me several options. He was very thorough and patient explaining what he found and the options for repair. I was well pleased with the work and glad to have it done quickly.

Review 73 (2024-09-04 - Rating: 5)
I often use Full Nelson for various home maintenance or issues that come up. They are always punctual, respectful, and extremely informative. They take the time to explain various details in depth and graciously answer any questions that come up. I have been a member of their care club and it’s one of the smartest decisions I’ve made as a homeowner.

Review 74 (2024-01-30 - Rating: 5)
Great service. Fast.. called in Thursday. Had a guy out Friday mid morning. The tech called me. Let me know his status. He went down to the problem gave me a few quotes with different prices depending on the quality of work I wanted. Fixed everything. Took pictures of everything... and sent everything via email with receipts and the work he did including pictures.. I will highly recommend this company. Will call again for any of my plumbing needs.

Review 75 (2024-05-30 - Rating: 5)
Stephen is the best. He is always on time, courteous, honest and professional. Workmanship and attention to detail is outstanding. This review is based on installation of new whole-house water conditioner/softener, reverse osmosis unit, water heater and several other recent plumbing repairs. Thank you Stephen!

Review 76 (2024-05-30 - Rating: 5)
Jake was great! The inspection was completed in a timely fashion and he explained everything in details that I could understand! I highly recommend using this company for your hearing and cooling needs!FullNelson !! *****Thank you!

Review 77 (2024-06-28 - Rating: 5)
I want to say that my technician Jake was very professional very impressive very informational gave me options talk to me in a personal way make me feel like I really mattered. This is kind of service that I was looking for and I will stick with them with all of my issues that I have to come under full Nelson because they show me that I do matter

Review 78 (2024-06-24 - Rating: 5)
Said from Full Nelson did a fantastic job replacing my pressure release valve and also replacing a burst pipe and outdoor spigot. I’m up and running again! It’s a pleasure to do business with Full Nelson.

Review 79 (2023-07-17 - Rating: 5)
Every time we have had Full Nelson come to service our plumbing, we have been very satisfied. That’s why we would recommend Full Nelson Plumbing. Ray did a thorough job of making sure the kitchen lines were cleaned and nothing was blocking them. He also gave me some very helpful information concerning various plumbing issues that I was not aware of. He was prompt and very polite and professional. Thank you Ray.

Review 80 (2024-09-25 - Rating: 5)
Zack was very informative and honest. He explained all my options. I am very happy with his service.

Review 81 (2023-08-16 - Rating: 5)
My service tech, Cody, was extremely professional and did quick, great work on replacing our old water values with quarter turns in the bathroom (did 5, 4 under the sinks, and 1 to the toilet, in a little bit of an hour). Would highly recommend the service and peace of mind provided - its very anxious when you cant turn your water off without shutting the whole house down, and the repairs here ensure Ill be able to do that going forward. Thank you!Update 8/15/23 - Had some new issues with a leaking toilet and some leaking pipes installed in some bathroom upgrades done recently. Travis was dispatched and quickly assessed the situation and repaired all items on our list. He was extremely professional and explained everything he was providing to us in his work. We will continue calling Full Nelson because of this quality work

Review 82 (2024-08-20 - Rating: 5)
I have used Full Nelson for all my household plumbing and HVAC needs. I appreciate the honesty and attention to detail. Thank you, Jake, for your quality work. Your attention to detail does not go unnoticed.

Review 83 (2024-01-26 - Rating: 5)
This place is top-notch. They arent the cheapest on the planet but they do high quality work and are great to deal with. Had them in my house for the second time today. I was a little bummed it was going to be a different guy this time because I liked the first one and liked the work he did. This time it was Stephen. Fixed the problem and went beyond. Great guy. Must be the veteran owned part as rare as it is these days to see a place with all high quality people.

Review 84 (2024-12-31 - Rating: 5)
Very knowledgeable and neat.David, Steve and Jeremy did a great job.

Review 85 (2024-05-17 - Rating: 5)
Jake (not from State Farm) did a fantastic job with our a/c unit and furnace! He went above and beyond to solve the capacitor mystery! Jake was very polite, helpful, knowledgeable, and understanding of our dogs trying to be his friend. Jake definitely deserves to get a raise and to have a wonderful birthday this weekend!

Review 86 (2024-10-02 - Rating: 5)
Zach was so awesome. He was helpful by explaining things how it works and just a great guy. I will be back. Thanks Zach

Review 87 (2024-09-25 - Rating: 5)
Zach did a great job of assessing and fixing the problem quickly. Definitely recommend Full Nelson plumbing.

Review 88 (2024-01-13 - Rating: 5)
Professional, Reliable, Knowledgeable plumbers and staff. Master plumbers that get the job done right. Justin and his team are amazing. They have great skills providing solutions for more complicated plumbing services. Honest, trustworthy, and skilled are just a few ways to characterize Full Nelson Plumbing. I would Highly recommend,Justin and his team for any and all of your plumbing service needs. They show up prepared and get the job done.

Review 89 (2023-10-03 - Rating: 5)
Full Nelson Inc has always provided me with excellent service. Whenever I call them, I know that the job will be done right. I love the fast response as well. My recent service expert Stephen was very thorough in his explanation of my plumbing issues. I ended up signing up for the home care club which will save me more money in the long run. I highly recommend Full Nelson and their team of experts

Review 90 (2021-07-20 - Rating: 5)
Extremely pleased with the service provided to finish a dishwasher installation that was damaged by a previous installer. Full Nelson was timely and professional and got it done correctly!

Review 91 (2024-06-16 - Rating: 5)
Emergency Saturday afternoon repair needed. Jake was the technician dispatched, he was courteous and knowledgeable, diagnosed and fixed problem quickly. I highly recommend this company.

Review 92 (2023-10-21 - Rating: 5)
I am more than pleased with the work that Andrew and Lonnie did on our boiler pipes. Andrew was honest and repaired what needed to be repaired where other plumbing companies wanted to charge twice as much without recognizing other problems on top of it. He also changed the pitch on our pipes so we will go much longer without having problems with our pipes! You cant ask more than that right there, but he then gave our boiler a good cleaning and inspection and instructed us on how to keep it running wellThey both were courteous, cleaned up, and very professional. As I normally want to hover when expensive work is being done I trusted Andrew totally and let them do their work, and they didnt fall short on any aspect of their service. I felt like I made a great decision!

Review 93 (2024-10-23 - Rating: 5)
We highly recommend Full Nelson Plumbing. During our master bath remodel, we needed plumbing for new a new shower with body sprays,a remote control valve and old drain lines moved and live water line capped off. Stephen was our man. He’s not only knowledgeable, but very meticulous in his workmanship. I like the fact that he did point out a couple of other problem issues we had that needed to be addressed.

Review 94 (2024-02-29 - Rating: 5)
The folks at Full Nelson are professional, kind and great to work with. They don’t upsell like some other companies, have a fair price, and get the job done right the first time. Plus they have a great name.

Review 95 (2023-12-05 - Rating: 5)
Stephen with Full Nelson helped us with plumbing issues at our rental property. He was kind, knowledgable, and helpful throughout the process. I appreciate how much time he took to educate me on the issues he discovered. Would highly recommend Stephen and Full Nelson to anyone with plumbing needs.

Review 96 (2023-06-09 - Rating: 5)
Our sink was dripping at the base and Into the cabinet below. Jessie from Full Nelson came out and had it resolved within 2 minutes after entering the house! He could’ve quickly wrapped up the appointment too, but walked me through how the issue could’ve happened and made sure we had full proof once the leak stopped. He then talked me through more helpful tips with our faucet, so if it happens again or we need to replace or clean I’m fully capable! At the end he even tried to save us more money on the job too!! He was great!

Review 97 (2024-05-30 - Rating: 5)
Jake was timely, thorough, and friendly! He went over every step of the process so I had a full understanding of the good, bad, and ugly of the my system and any changes needed. I truly appreciate Jake taking the time to do everything carefully and completely. I would recommend him for the At-A-Boy Award!!

Review 98 (2024-08-23 - Rating: 5)
Full Nelson services our HVAC system. Their tech, Jake, was on time, professional and explained the results of the tests provided. We needed a few replacement parts and he showed evidence of why. Work was completed efficiently and at a fair price.

Review 99 (2024-06-17 - Rating: 5)
Jake was handsome, charismatic, and full of good info and advice! My A/c was running shortly after he arrived. Id totally call them again!

Review 100 (2024-01-27 - Rating: 5)
Great same day service on a Sunday! Very professional and timely. I called 3 other plumbers and none could provide same day service. Thankfully, we found Full Nelson to fix a leaking pipe in our laundry room. I will not hesitate to call them again for any plumbing needs. Thank you so much!

Review 101 (2024-06-07 - Rating: 5)
Cody was our technician and did a fantastic job! He was on time and was very professional and courteous. Highly recommend using Full Nelson.In addition, Cody deserves a raise. His attention to Detail and explaining everything was truly appreciated!!

Review 102 (2024-06-20 - Rating: 5)
Travis T. was very professional, polite, and welcomed all my questions. My experience with Full Nelson continues to be nothing short of exceptional.

Review 103 (2024-02-21 - Rating: 5)
I highly recommend Travis with Full Nelson PH&C. Great technician who took time to explain what he was going to do and how he was going to do it. If I have any issues in the future with my PH&C, Ill request Travis. This all took place between 8-945 at night. Im grateful guys like him work that on call and odd shifts.

Review 104 (2023-12-12 - Rating: 5)
Very quick response time. We had a pipe break in the ceiling in our basement and James was able to come out and replace and update the system with a shut off valve in only a couple hours of work. Friendly, efficient, and fair priced. All of the pricing was discussed upfront. I had zero complaints, they even swept up afterwards!

Review 105 (2024-01-19 - Rating: 5)
Stephen was very knowledgeable and explained things well to insure I understood what he and Lonnie were doing. He was very thorough and checked multiple things to determine the issue so the correct course of action could be taken. Stephen and Lonnie were very polite. I will definitely recommend Full Nelson to friends!

Review 106 (2023-11-19 - Rating: 5)
Our mainline backed up and Full Nelson was able to get us on the schedule very quickly. Travis was prompt, very friendly, and knowledgeable and resolved the issue in no time at all. We had some tree roots and he helped us establish a maintenance schedule going forward. We will be using Full Nelson again in the future.

Review 107 (2024-01-12 - Rating: 5)
Steve was very professional and explained what he was doing and what needed to be done and we have a plan for the next visit. He also offered to get me something from Quik Trip on his way to the house! Super happy with Full Nelson Plumbing.

Review 108 (2023-04-26 - Rating: 5)
Full Nelson was able to get James out to my house same day to check out a leaking water heater (water gushing out). James was very polite and professional. He answered my many questions and even got on the phone with my husband who was out of town to explain the situation and provide replacement options. James installed a new water heater, showed me how it worked, and made sure everything was back up and running before leaving. He was also very careful to keep everything neat and tidy throughout the process. 10/10 definitely recommend!

Review 109 (2024-08-26 - Rating: 5)
Tristan is awesome. He is very professional , friendly and a very good worker. He arrived early and got to work. The end result was great. Thanks Tristan for a job well done.

Review 110 (2024-01-19 - Rating: 5)
Full Nelson provided exceptional service very quickly. Due to weather conditions we had a pipe burst and the technician was able to quickly locate the issue and provide a fix. We truly appreciate how professional, knowledgeable, and courteous everyone at Full Nelson is.

Review 111 (2024-05-19 - Rating: 5)
Stephen was so kind and professional and detected the issue with water under my kitchen sink quickly.. It was my garbage disposal. He gave me several options to choose from. This company is now my go.to plumber. From the person who answers the phone to rhe techs...awesome.

Review 112 (2024-05-24 - Rating: 5)
Stephen was very helpful in several aspects of my home. Including ad hoc questions for issues not related to his primary visit. It was very much appreciated going the extra mile

Review 113 (2024-09-30 - Rating: 5)
The gentleman was courteous and knowledgeable. He told me he had to come back and finish up on the check due to the gas being off.

Review 114 (2023-12-27 - Rating: 5)
These guys were awesome! Nick had been here before so as the new home owner, he filled me in on what they had done here. The helped get my smart thermostat set up! Thank you so much!!

Review 115 (2023-12-21 - Rating: 5)
Our technician Jeremy got out furnace all checked out, was very helpful with all my questions. I like knowing that the folks at Nelson will be fair and perform solid work. They have a great system to let you know on that day when the technician is headed our way so you’re not caught by surprise.

Review 116 (2023-09-26 - Rating: 5)
Downspouts were plugged. Called Full Nelson as we had used them once before. David and Lonnie arrived on time and reviewed our issue. David laid out a plan and performed well. They used a camera to map out the clog and a cable to remove it. They then used the camera to show us the resultsExcellent service. We will recommend them, always.

Review 117 (2024-01-22 - Rating: 5)
My family uses Full Nelson for both our homes and business. They do great work for very reasonable prices. They are also very fast at responding to emergencies, even on weekends. Highly recommended.

Review 118 (2024-08-12 - Rating: 5)
Cody did an excellent job and was very professional. Very satisfied with him and Full Nelson.

Review 119 (2023-10-05 - Rating: 5)
Im pleased with the job they did, wasnt happy with the timeliness of the service. It took two days to get the plumber on site, and then lots of down time waiting to get the right parts. Once everything was there the job was done quickly. The tech was very professional and helpful in answering questions involving HVAC and other non-plumbing related topics.

Review 120 (2024-02-18 - Rating: 4)
Travis, the plumber was professional and kind. He swiftly diagnosed the problem and had our floor drain fixed within the hour. My only dissatisfaction is the number of times I was pressured into enrolling into the Nelson monthly subscription. As a consumer, I should not have to tell someone multiple times I am not interested and no for them to stop asking. Next time we will probably use a smaller owned business to avoid the hassle.

Review 121 (2023-10-25 - Rating: 5)
Stephen was amazing! I called in the morning and got same-day service, then he called me 30 minutes ahead of time and offered to bring me a coffee! On top of that, he fixed my toilet right then and there for a reasonable price. Top notch!

Review 122 (2024-10-25 - Rating: 5)
Zack was awesome he was patient with me and took car of my service quickly!

Review 123 (2024-04-08 - Rating: 5)
Jake was great. He made sure to keep me posted as he worked in different areas, he asked questions to help better service the machine, I did my best to answer, lol. Looking forward to our furnace tune up in the fall!

Review 124 (2024-10-23 - Rating: 5)
David was knowledge, helpful, and fast. Would recommend his services to anyone in town.

Review 125 (2024-01-22 - Rating: 5)
Prompt, easy to schedule, everyone I have encounted has been kind and courteous. They are able to give quotes immediately after assessing the issues and payment is easy. Excellent, quality service. Highly recommend! Travis assisted me today and was easy to work with, knowledgeable and kind.

Review 126 (2023-10-11 - Rating: 5)
I was very happy with the responsive service Full Nelson provided in the replacement of our water heater. Jesse, the plumbing technician, was professional and thorough in explaining the condition of the water heater and providing replacement options. The heater replacement was completed in a timely manner and reflected pride in his work.

Review 127 (2024-03-14 - Rating: 5)
Working with Full Plumbing Heating has been a pleasure. Levin and Ray has been a pleasure to work with. They both were very professional and knowledgeable…we are now proud owners of a Bradford White Tankless Water Heater! We highly recommend!!

Review 128 (2024-07-16 - Rating: 5)
Full Nelson plumbing came out to install an air scrubber on my blower do mildew. Jake the technician did a great job. Was friendly, courteous and professional.

Review 129 (2024-02-20 - Rating: 5)
We had an emergency collapsed line where the kitchen and laundry was out of service. They came out the same day, gave us the estimate and worked with us in explaining the information. They came back the next day, fixed the problem and was on their way. Great service and kind people!

Review 130 (2023-10-11 - Rating: 5)
Cody came to my house to cap off a gas line and I of course remembered things I needed a quote on while he was here. I felt safe with him in my home and he explained everything to me without treating me like a child (or like I wouldnt understand because Im a woman). He was quick with the work, got me multiple quotes with different options for what I could do and didnt pressure me to schedule right away for it. Ive found our plumber forever.

Review 131 (2022-11-10 - Rating: 5)
We had the privilege to work with nearly every employee at Full Nelson; the crew joked we got the “Full Full Nelson” experience. We are so grateful for each of them! Every person we talked to was helpful, professional, and eager to assist us. Full Nelson did an absolutely fantastic job taking care of us and we will be lifelong customers. We highly recommend them for your plumbing, heating, and cooling needs!Special shoutouts to…Cherish, Jessica, and Audrey: Thanks for answering my bajillion phone calls with a smile and for taking care of scheduling all of our appointments. I am certain that you are some of the kindest humans on the planet!Chris & Justin: Thank you for working with us every step of the way. You both were essential to making us feel comfortable. I’m absolutely certain you are two of the most patient people I’ve ever met.Ray, Robb, David, Andrew, James, and every other tech that came to our house: Thank you for completing our jobs in a professional and kind way, and for being willing to answer all of our questions along the way. We are so thankful for all the work that each of you do!

Review 132 (2023-06-22 - Rating: 5)
The floor drain in my garage that the AC unit drained into was clogged so I couldn’t run my AC in 90+ degree weather. Full Nelson was responsive and got James out to my house within a day and fixed the problem at a reasonable price. James was extremely professional and polite and made me aware of optional add ons to prevent the problem from happening in the future without being pushy at all. Would definitely recommend this company and especially James!

Review 133 (2023-10-09 - Rating: 5)
Very impressed with Cody’s investigative prowess, thoroughness, and integrity to verify or invalidate another company’s findings, which were not cracks, but drawn lines on our heat exchanger.While I would easily pay for a remedy to a dangerous scenario, it is gratifying there are companies like Full Nelson you can count on to get things right and safe by going the extra mile for confirmation sake. This act of normalcy saved us thousands of dollars and will let us sleep a little easier.

Review 134 (2023-10-30 - Rating: 5)
I called on a Friday afternoon after another company had completely dropped the ball on my plumbing needs. They came out Saturday afternoon and it wasnt even an emergency fee like most companies would charge on a weekend. The tech was great at figuring out what my issue was and had me set up in a couple hours. You guys gained a customer for life and I will make sure to refer my friends that I had referred to the other company for the last several years.

Review 135 (2023-12-26 - Rating: 5)
Josh was my tech today! He showed up on time! He went through a step by step process to help me figure where my water leak was coming from. He was very knowledgeable and shared with me what is going to be needed for my circumstances! This company takes care of me every single time rather plumbing, heating and cooling! Thank you, Full Nelson!

Review 136 (2023-06-08 - Rating: 5)
It’s great to have a contractor that you can count on to take care of issues (big and small) in a fast, professional and friendly way. Full Nelson Services has been the only one I call for the last eight years. Very highly recommend them for plumbing and HVAC. Keep up the awesome work.

Review 137 (2023-12-09 - Rating: 5)
Cody did a great job! He’s super knowledgeable professional and had my heat back up in no time …. Many thanks to the team for working together to get my part in quickly during cold weather!

Review 138 (2024-02-10 - Rating: 5)
James and Jackson were very polite and professional. Showed up on time, went over our issue, then gave us an estimate. They then proceeded to repair our dilemma. We had a couple of questions which they answered to our satisfaction. Have & will continue to pass on good recommendations about the Full Nelson Services team. Thank you!

Review 139 (2024-01-03 - Rating: 5)
My technician Cody was indeed was highly professional and fully knowledgeable in his trade, and Im speaking objectively as a person having an education and some experience in the HVAC field. I couldnt have been more confident and satisfied with the service me and my family received. 5-stars is definitely warranted.10/03/2023 Again, Cody returns to give my hvac a pre-winter check-over, and again, service was top-notch thru-and-thru. Tbh, Ive never been disappointed with the quality of service coming from FULL-NELSON. The business knows their stuff and apparently they take pride in what they do. 5-stars once again, folks.1/02/2024 I had issues with my kitchen sink, so of course I called old reliable, Full-Nelson, to sort my sinks plumbing issue. And like always, I get the services of one of their extremely knowledgeable technicians, Travis, who expeditiously resolved the problem in a manner of minutes where another company ( A.B. May, whom my wife called a week prior) failed to repair at a cost of over $250 for a their fruitless visit. The price of their work is a bit costly but they left us with the satisfaction of being able to use our kitchen sink once again, with a warranty covering their work. Thanks, FULL-NELSON and their plumber Travis for their consistent top quality services.

Review 140 (2023-05-09 - Rating: 5)
Andrew was my service tech. He was timely and very knowledgeable when it came to my AC repair. Most importantly, I didn’t feel like he was trying to sell me something I didn’t need and was very conscious about making sure he answered any questions I had. My AC units aren’t brand new and will likely need to be replaced in the next 5 or so years and because of my experience today I will be calling Full Nelson when I do need the full replacement.

Review 141 (2022-06-25 - Rating: 5)
I had heard of Full Nelson from billboards and saw them recommended online. They were easy to schedule and explained the payment process to front. My serviceman, Robb, was very professional and helpful. He explained exactly what was happening and have options. While he was servicing I discovered I needed gas pipe installed so he rearranged his schedule with the office and stayed to install this pipe so I could get my gas stove working. I did invest in their total care program and believe it’ll be worth it! 10% discount and they do preventative maintenance checks on everything. As a new homeowner, I’m glad to have their service.

Review 142 (2023-08-25 - Rating: 5)
Toby came yesterday with his supervisor, and after looking at everything, was able to determine what the source of the problem was to fix my HVAC situation. He came back today and answered all my MANY questions. He is extremely professional and polite and respectful and knowledgeable, and skilled. He even cleaned up throughly! I am so grateful for this company, their integrity and the skill of every person they have sent to my home over the years. I highly recommend, again, them and all the services they offer.

Review 143 (2022-06-23 - Rating: 5)
Im a loyal Full Nelson customer. Weve lived in our 1970s-built home for more than a decade and have had a few plumbing issues arise in that time. Ive consistently used Full Nelson after a glowing recommendation from a friend and have never regretted the decision. Their staff are professional and friendly. Their prices are reasonable and fair. And the quality of their work is exceptional.

Review 144 (2022-12-16 - Rating: 5)
Rob was super friendly, knowledgeable, and thorough! In addition, he saved us over half what another company quoted, leaving no hesitation on who we would use. Full Nelson came highly recommended by our electricians for good reasons! We will be using them again very soon for other projects and highly recommended by us!

Review 145 (2024-04-18 - Rating: 5)
Stephen arrived promptly and fixed my outdoor faucets. No more leaks! He was friendly and courteous. I would use again.

Review 146 (2023-06-07 - Rating: 5)
Full Nelson sent their technician Ray out for my plumbing issue. Ray was able to locate the issue, clear the line. Ray also worked with me to explain what was going on and made sure I understood the process as it was unfolding. I am so grateful for Rays help! The office staff Miss. Carol & Cherish were very nice and professional during my confusion as I set the appointment. I am very happy with the services, staff and prices !! THANK YOU, Ray, Carol & Cherish!!!

Review 147 (2023-05-12 - Rating: 5)
This service was timely and efficient. Our technician,David explained everything very well. He was polite and got things done quickly. The area was cleaned up before he left and he helped me attach my hose too. Would certainly recommend.

Review 148 (2024-02-07 - Rating: 5)
Robert, from full Nelson did an excellent job on my duct cleaning. Very respectful of my property and pleasant demeanor. I already recommended him to my daughter for her duct cleaning.

Review 149 (2022-08-01 - Rating: 5)
We love Andrew from Full Nelson. The customer service department was great with working with our familys schedule. Andrew was EARLY, professional, and took time to answer my questions and concerns about our thermostat going out, repairing it, and did our summer A/C service while he and his assistant were here. He provided quotes for replacing our A/C units motor and fan, gave us options for new units (ours is coming to the end of its lifecycle), and gave recommendations for products that would be more energy efficient while being cost effective. He made reasonable recommendations that are truly considerate of our needs. I will happily recommend Full Nelson Plumbing Heating and Cooling to anyone!

Review 150 (2024-07-16 - Rating: 5)
Stephen was very pleasant to talk to, explained the situation thoroughly. Courteous and as professional as it gets.

Review 151 (2022-02-07 - Rating: 5)
Our basement basement bathroom had backed up and it was well after Full Nelson’s working hours, but they do have a 24 hour line and I had put in a call to see if someone could come out to help us out. James showed up and quickly assessed the situation and found that our mechanical room was also backed up. He went to work on the problem immediately and was kind enough to squeegee our mechanical room as well during the visit. James did an excellent job of helping us with the issue, he was professional, answered any questions I had, and respectful of our property by wearing protective work shoe wraps while walking through the workspace. We have been impressed by Full Nelson and their employees when we have had work done in our house and James further reinforces our belief that they are an extremely friendly and professional service.

Review 152 (2023-11-27 - Rating: 5)
I needed a replacement water pressure valve and other associated parts to repair a leak. FNP was prompt, efficient and reasonable. Their front office staff was easy to work with and the technician who did the repair knew his business. I would recommend their service to anyone needing plumbing/HVAC solutions.

Review 153 (2023-10-18 - Rating: 5)
Jeremy from Full Nelson was fantastic with our furnace motor installation. He was efficient and answered all questions as well as documented the progress via photos. I will request Jeremy for all future work. Thankyou Full Nelson for hiring great people.

Review 154 (2024-02-02 - Rating: 5)
Kaden came by to inspect two of my outdoor faucets for replacement and draft an estimate for me. Kaden was incredibly professional, courteous, and took the time to explain in detail how different parts of my plumbing work. Kaden was also respectful of my home and dog as he performed his tasks around the house. His quote came back as extremely competitive and I look forward to doing business with him and Full Nelson.

Review 155 (2022-11-25 - Rating: 5)
This was my second time utilizing Full Nelson and I am still beyond impressed. Scheduling was quick and easy. Ray was assigned to come take care of my concern in regards to a shower not providing / producing hot water. I was provided with a quick explanation (needed a shower valve rebuild). Ray was quick and efficient with his work, as well as respectful, kind and made sure I had no other questions or concerns. I highly recommend Full Nelson Plumbing!

Review 156 (2024-01-24 - Rating: 5)
Travis has been amazing to work with! He took the time to fully explore our plumbing issues and explain our options in detail. He worked with us to find the best options for us, and has gone above and beyond at every step of the process. Thank you, Travis!

Review 157 (2024-01-02 - Rating: 5)
Full Nelson is always very professional and on time.I have the annual maintenance membership and I love knowing that the tech is someone who knows my HVAC system already and is trustworthy.

Review 158 (2022-05-26 - Rating: 5)
Had a fantastic experience with Full Nelson. Ive used other plumbers in the area for minor fixes, and had meh experiences. I decided to try someone new. Problem turned out to be very significant, a failed septic line that needed to be replaced, requiring a significant amount of work. Full Nelson was very honest and upfront with their work, and even helped me out with my insurance as we battled them for three months. Despite the delay, Full Nelson held to their original quote, came in an knocked the work out in two days. They were very professional. Corky was a great resource, he was very available and helpful as we looked through multiple options of how to handle the problem. He gave me multiple options, quotes, and was very amenable to all the questions I had. Very friendly, great guy. I also wanted to thank Robb, on the plumbing side. While all the work was being done, I asked if they could add a broken outdoor spigot to the list, as they were already there. He quoted me a very good deal, however they were unable to get to it during the main construction. However, he came out a week later, held to that cost and even did extra work that we hadnt agreed upon in the beginning to ensure the new spigot work. I am normally wary of posting 5 star reviews for a company who just did what you paid them to do. But I feel Full Nelson truly went above and beyond what I had expected them to do.

Review 159 (2024-10-22 - Rating: 5)
Had a weekend plumbing emergency and called Full Nelson. Very quick response. Stephen was very knowledgeable and kept us informed every step of the way, showing us where the problem was and what was needed to fix it. He even went the extra mile to fix another plumbing problem that was not related to the emergency. This guy knows his stuff. Would not hesitate to call again in an emergency or non emergency situation.Update: 10/22/2024. Full Nelson fixed the problem that was found when we had the weekend emergency. They replaced the sewer line that was defective. It was quite involved for them but very painless for us. Once again Stephen kept us informed every step of the way from the breaking up of the concrete to the finished product. Thank you to Stephen, Cody, Travis and David for your excellent work. Highly recommend Full Nelson Services.

Review 160 (2023-10-23 - Rating: 5)
Full Nelson has always been (and continues to be) my go-to for all things plumbing, heating, and cooling and once again, they did not disappoint! Kiley was truly great! He was timely, knowledgeable, clearly laid out my options, and went above and beyond to fix my plumbing issues. I truly appreciated his transparency about the needed repairs and his suggestions to prevent issues moving forward!

Review 161 (2022-08-17 - Rating: 5)
Everyone from Full Nelson is always super nice, helpful, and professional. Weve enjoyed working with them every time! And they always offer to pick us up a drink on their way here, which was really extra appreciated when our AC was broken and it was 90 degrees out.Would definitely recommend!

Review 162 (2023-01-25 - Rating: 4)
UPDATE: Gordon, The HVAC Service Manager, reached out to me. He was very professional and considerate in rectifying the situation. Full Nelson has regained my trust.I was having some issues with my furnace and decided to try this company out due to the great reviews and proximity to me. However, I am very disappointed by their price transparency. As a non-member customer, I was told on the phone that it would cost $50 for someone to come out to look at my system and let me know what is wrong. It turns out that to find out what is wrong, every visit also requires a system and diagnostic check to the tune of ~$300 on top of that $50. It would have been great to have known this in advance, as this is nearly double what I have paid my previous servicer for annual checks.

Review 163 (2023-07-22 - Rating: 5)
Toby is a great representative of the company, he arrived during the scheduled time, is very knowledgeable on HVAC, easily & quickly repaired the A/C unit, and was very friendly & considerate. I will be calling Full Nelson again next time there is a problem!!!

Review 164 (2023-10-27 - Rating: 5)
HVAC technician, Jeremy, at Full Nelson is a professional in his job. Always gives thorough inspection of heating & cooling system in our home & makes sure both are in good working condition. Would highly recommend!

Review 165 (2020-11-02 - Rating: 5)
The staff was exceptional!!!! From scheduling to rescheduling due to personal reasons, they were very understanding and helpful. Bo, Clay, and Mike all did a wonderful job from the first visit, to installation to checking up. They were reasonably priced, hard working and very pleasant. They all 3 were professional yet relatable. I HIGHLY recommend Full Nelson and ask for one of these 3 gentlemen! Thank you for making a nightmare less of a nightmare!!!!! Thank you for working with me!!!!!!

Review 166 (2024-08-17 - Rating: 5)
My service Technician, Tristan went above and beyond to deliver an A plus diagnosis and repair. Thanks I have water pressure again.

Review 167 (2024-12-09 - Rating: 5)
Stephen was very professional and knowledgeable. Tried everything to get our tankless to work but to no avail.Recommended a Bradford White with electro anode rod and that is what we went with.Timely and efficient install and we have hot water for the first time in two weeks.Highly recommend!

Review 168 (2024-02-03 - Rating: 5)
What a great company to work with. Highly recommend them. Staff, on the phone, is very friendly and accommodating. Technicians are knowledgeable and friendly as well. If you need their services, don’t hesitate to trust them.

Review 169 (2023-04-14 - Rating: 5)
Very accommodating. Got out within 2 hours as promised and did a great job cleaning the clog. They also recommended a water damage mitigation company who came out the same night and they referred me to a contractor to make repairs. Very happy with this company and would recommend them without hesitation.

Review 170 (2023-02-10 - Rating: 5)
Full Nelson did an Excellent job installing my new HVAC system. The men were extremely professional, courteous, & efficient. I highly recommend this company to everyone! The company has excellent communication, called when they were on there way to my home ask if I needed or wanted anything from a local convenience store, showed up on time did the work efficiently and professionally!

Review 171 (2024-11-12 - Rating: 5)
If I could give David 10 stars I certainly would! I trust Full Nelsons team with everything in my home now, they can do what others wont, no joke! Levin was great to work with as well!

Review 172 (2023-09-28 - Rating: 5)
2nd time having them on site both times theyve have been onsite within 24 hrs of request. As part of our process we have to call multiple vendors in each case every other vendor said weeks so next day service is huge. Both techs have been extremely professional and work with pride and a since of urgency. They also take the extra time show what route cause and problem is along with options of how to move forward. They will be our preferred vendor for all plumbing/hvac issues moving forward.

Review 173 (2023-12-21 - Rating: 5)
David and Lonnie were great. They made quick work of figuring out the cause of the problem and getting it fixed. They were professional and the pricing was reasonable on the fix.The office staff is also very friendly when calling to schedule.

Review 174 (2024-06-19 - Rating: 5)
Very good Clint came out and shared everything that was needful and helpful very nice and explaining in detail whats going on I should have contacted you guys first before I went with those guys who say we can trust you with your house keys not done yet but at this point I am very optimistic of how its going to turn out thank you guys for all your help and support its been great so far well see tomorrow but I think its going to be fine thank you

Review 175 (2024-07-30 - Rating: 5)
The customer service is exceptional. Work is done as scheduled and on time. I am very pleased

Review 176 (2023-07-09 - Rating: 5)
Jesse was on time and very professional. He evaluated the situation and told me what needed to be done. He also told me the price before he started work. He also cleaned up his work area which I appreciated. A little pricey but satisfied.

Review 177 (2024-09-22 - Rating: 5)
Prompt professional service. We will continue to use Full Nelson for plumbing repairs.

Review 178 (2023-10-26 - Rating: 5)
Travis did a HVAC system checkup. I appreciated that he wore booties before entering since I have hardwood flooring. The office called the day before to confirm the appointment. Travis called about 15 minutes before showing up from Quik trip. He even asked if I wantwd a drink! Very friendly and went over all the results.He pointed out a couple of non critical things but no hard sales.

Review 179 (2024-11-29 - Rating: 5)
Great quality service. Team was confident, communicated each step all along the way. Estimate and bill were as expected. Cleaned up and put everything back when completed job. Highly recommended.

Review 180 (2023-11-01 - Rating: 5)
Travis was on time and friendly. Confirmed the issue and the made the fix promptly. He kept us informed throughtout the process and reviewed the final repairs with us before leaving. I asked for quote for another item and hope to get that fixed soon, too. Thx for the help.

Review 181 (2020-06-30 - Rating: 5)
We had a great experience with Full Nelson. We needed a new AC installed in our house and Scott was very helpful in helping us to decide on the perfect one for our situation without making us feel pressured into buying anything. Mike and Bo did an exemplary job with the installation and went above and beyond to make sure everything was placed exactly where we wanted it. We even got a thank you package from Full Nelson with mugs and fresh made chocolate chip cookies! I have nothing bad to say about this company and after being on the fence about installing central air conditioning Im glad we went forward with the decision and glad we went with Full Nelson.

Review 182 (2018-07-10 - Rating: 5)
Have used Full Nelson at least a couple of times now and have been impressed. Friendly and approachable employees. Very knowledgeable and do great work and with my experience, prices edge out the competition. The gentleman even gave me tips for the plumbing I would do myself and doped up a couple of my threads for what I was taking on myself. Did great work with new shutoff valve and new pressure regulator. Definitely call again when needed.

Review 183 (2024-05-21 - Rating: 5)
Great service and Jake did an awesome job. Was super helpful and super informative with a great personality. Thankful that he came and saved the day!

Review 184 (2024-10-03 - Rating: 5)
Very good experience. Very professional team. Will recommend to anyone that needs your services.

Review 185 (2023-10-20 - Rating: 5)
These folks are great. They show up on time and get things done. I’ve used them for various services they offer and their people are always friendly and courteous and they do quality work. The only company I’d recommend for HVAC and plumbing and I’d trust them if I needed to call for their other services.

Review 186 (2023-08-29 - Rating: 5)
Travis Hufford, handled the HVAC work needed on my water heater installation. Travis was very professional and helped educate me on the dangers of incorrect installation. The prior water heater allowed CO2 to vent into the air return, sending the CO2 through the house. Full Nelson Services has a great staff & Travis Hufford does excellent work!

Review 187 (2024-10-21 - Rating: 5)
Zachary was awesome, got us down and flowing in no time. 💪

Review 188 (2024-07-03 - Rating: 5)
Verry pleasant. The plumber was very helpful 👌 extremely clean, and let us know ahead of time the price.

Review 189 (2021-08-30 - Rating: 5)
We have used Full Nelson for multiple plumbing and a/c issues in our home. Recently, we found out our A/C had a leak and the system was at the end of its life. We decided to go ahead and fully replace it, and we are so glad we did. Corky was very informative and kind regarding the process. He even brought over some great Banana bread! Anyone from Full Nelson who ever serviced our home has been professional and great. We will continue to use them and their services.

Review 190 (2022-07-27 - Rating: 5)
David and Matt came over to replace my sewage stack and did a great job! While it was an all day job, they were on time and completed the job in a timely manner. Anytime there was something additional that needed to be done, I was informed before they started working on it. The work they did looks great and working well.

Review 191 (2021-07-06 - Rating: 5)
Honest and trustworthy company. I needed installation of new service water line and meter, Always answered my calls and questions, Price was right. And most important to me is I felt comfortable with the guys doing the work being in my home . Thank You to Justin, Jacob, Clay , James , Shawn and crew at Full Nelson Plumbing. Job well done! I definitely recommend.

Review 192 (2022-03-10 - Rating: 5)
Definitely going to keep using their service! Cody the professional and friendly technician that came to the house this morning. Willing to answer my questions if and when I had them. Answered the ones I had with no issues. Kept me well informed throughout the process. Went over several options with me about the service before he started. That way I knew what to expect. Price was great for the service! Had everything taken care of in about an hour and a half! Of course that timeframe could change with each individual service! Just for what he did for me I thought it was pretty quick! Highly recommended by me!! Thanks again!!!!

Review 193 (2024-02-03 - Rating: 5)
I appreciated everything about this experience. Of course Id have loved it to cost me less money, but life is spendy. Great service, tho, is rare today. Really solid and Id absolutely call them again.

Review 194 (2020-09-24 - Rating: 5)
We decided to call back Full Nelson for our drain in the bathroom sink. We had previously purchased a service package through a referral program and additional discounts were included in the price. The tech was on time which is super important in our lives. I did ask him to give me estimates on installing a pull down kitchen faucet while he was here to unclog the bathroom sink. He was able to do that and clearly explain the various choices and associated costs. He was able to unclog the drain without even using any equipment so time was about 10 minutes. We have used this company twice now and have had very professional service that was on time. However, we had been searching around for a new HVAC and plumbing company since our go to company had been discovered and it was increasingly difficult to get an appointment. They are NOT cheap. In fact both times we used them we felt like we had been very overcharged for the services. When I asked about it the young lady that answered the phone basically told me I was mistaken that they were lower than the going rate. We will probably go back to our previous company and just accept the wait while we continue to look around for another company after we use our contract for service up with the furnace check this year. There would be no problems they cannot do with fast, professional, clean, on time service if you hired Full Nelson just be prepared to pay top rates.