Mr. Rooter Plumbing of Jacksonville

Located in Jacksonville, Florida

Address: 8880 Corporate Square Ct Suite 6, Jacksonville, FL 32216, United States

Phone: +1 904-339-0043

Rating: 4.8

Services

Online estimates
Wheelchair-accessible toilet
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-02 - Rating: 5)
My plumber Alex was amazing. Was quick and professional. Answered any questions I had and did amazing work installing my water pump.10/10 stars

Review 2 (2024-09-11 - Rating: 5)
Best plumbing company I have ever had! You wont go wrong. Their prices are fair, the technicians are very polite and experienced and they do great work. Look no further, Mr. Rooter of Jacksonville is the only way to go!

Review 3 (2024-12-20 - Rating: 5)
When our sewer line started backing up into our house on a Sunday night, Mr. Rooter called back just minutes after my initial call. Two other plumbing companies never called back. Alex, Justin and the rest of the Mr. Rooter crew were a tremendous help not only with fixing issues on our side of the sewer line but were persistent with getting JEA to respond quickly when we discovered there was also an issue on the citys side of the sewer line. Although many plumbing companies in Jacksonville have raised their prices to the stratosphere, I found Mr. Rooters prices to be very fair. I have hired Mr. Rooter before and will definitely hire them again.

Review 4 (2024-06-04 - Rating: 4)
Called after hours. Had to call twice because no one ever answered the first time. I was on terminal hold. They have a national call center? Once I spoke to the lady it went ok. The plumber called me right away. He was very pleasant and told me he would come by that very evening around 8:30. He made it by 8. He did not have the parts so he returned the following morning fist thing, as promised. He was done in just a few minutes. I really liked the plumber. The price was expensive. It cost me $425.00 to replace the outside water sprocket. I had to get it done, the old one would not turn off. If in a bind call them. If you can wait, there might be less expensive alternatives around. The work done was excellent. Just a bit high on price.

Review 5 (2024-08-09 - Rating: 5)
I typically do not provide reviews, but I felt compelled to express my sincere appreciation for the exceptional service provided by Brandon from Mr. Rooter. Brandon exhibited professionalism, politeness, and remarkable patience throughout our interaction. He meticulously explained the issue at hand and the necessary steps for resolution. His honesty in assessing the situation and his overall helpful demeanor were truly commendable. I wholeheartedly recommend Mr. Rooter without hesitation. Additionally, their competitive pricing ensures that you will be satisfied with your choice.

Review 6 (2024-11-06 - Rating: 5)
Alan and his assistant were prompt, polite, and well prepared to complete the repairs we needed. They kept me informed and completed everything quickly and made sure all was clean and usable in both restrooms before they left. Highly Recommend Alan when repairs are required.

Review 7 (2024-12-24 - Rating: 5)
Thomas was awesome!!! Came out in Christmas Eve for an urgent issue and fixed it in under an hour. Would recommend and will definitely call in the future!

Review 8 (2024-10-24 - Rating: 5)
Had a great experience with Mr. Rooter. Jake assessed my issue with the sink drain quickly and had everything fixed in no time. Glad to have a plumber I can reach out for future problems. Highly recommend.

Review 9 (2024-06-26 - Rating: 5)
This was our third time using Mr. RooterI have to compliment the manager Justin for working with Eric the technician on the best approach to our water issue. It’s always refreshing when someone explains the options you have in order for you to make the best decision. Eric the technician was really good and explained what he was doing along the way. When we thought all work was completed we found water gushing from an outside pipe. Justin coordinated for a technician to come out the very next morning to get it fixed. Thank you Justin for the great service and thank you Eric for the great service as well the faucet in the bathroom looks amazing!!!

Review 10 (2024-12-07 - Rating: 5)
Your tech. Alex did a great job Explained every thing he was doing. Fixed problem quickly. A credit for your company. You worked me in quickly like you said you would.

Review 11 (2024-12-26 - Rating: 5)
The two gentlemen that came were very good and very cordial. They got right to the job and did an excellent job. Highly recommend this business

Review 12 (2024-10-08 - Rating: 5)
Damien with Mr rooter was a dream, I am so thankful I got him. If I hadnt have I would have had to have paid a lot more ...Damian went out of his way to go to several different places to get a very small part that I needed...and without that part My bill would have been much much more ... If you want good plumbing work with someone who is polite professional at a reasonable cost call Damien with roto rooter .he is the best!! 💞💋💖❤️🌹😉💕💁‍♀️

Review 13 (2023-11-22 - Rating: 5)
Mr Rooter went above & beyond to help me on the day before Thanksgiving! Worked with me on the price , big thanks to Mr Rooter & Allen & Samantha and Allens helper Hunter !! Amazing customer service! Highly recommend this company! Ill definitely use them again! They truly care about the customer.

Review 14 (2024-10-28 - Rating: 5)
Alan saved the day. His experience allowed him to visualize the complex problem that was my new drain fitted to an old drain. He remodeled my undersink area and modernized the piping. No more drip!!! He turned the mess into the best! Thanks for the attentive service!

Review 15 (2024-10-03 - Rating: 5)
Jake did a great job today. He helped me to understand the issue, fixed the problem and stayed until I was satisfied. He is very professional, competent and friendly.,

Review 16 (2024-11-13 - Rating: 5)
They did a great job at finding the problem at my store when other companies couldn’t. They were very fair and got the work done quick! Thank you Mr. Rooter!

Review 17 (2023-06-04 - Rating: 5)
We have a 18 units condo that ground floor units can’t flush toilets. We tried another company yesterday used tradition metal to unclog and not successful. More unit’s people complained about water go slow today and it becomes emergency. I called Mr. Rooter on a Sunday afternoon and Mr. Allen Martin showed up with his big boy machine called boos jet. That method using water pressure to un clog and it worked!!!! It saved a lot of trouble for us prevented flood all over ground floor units. We definitely will use Mr. Rooter again and recommend others for commercial and red drain clog. Our clog is after almost 20 years, oil becomes like tree bark and clogged up the drain.

Review 18 (2025-01-03 - Rating: 5)
Alan and Justin were great and came last minute for an emergency and couldn’t be happier.

Review 19 (2024-12-06 - Rating: 5)
Alex came out and help me out with my problem, very efficient , they were in and out under an hour and very courteous. I knew up front exactly what the cost would be and very happy with the outcome!

Review 20 (2024-06-07 - Rating: 5)
I had a water leak and called Mr. Rooter looking for someone to come out and take a look. After telling them what my issue was they told me that it sounded like my AC air handler was leaking instead of it being a plumbing issue. I am so thankful they took the time to listen and direct me to the right service provider. Because of this, I did not spend money unnecessarily for a service call when it was not a plumbing issue. Thank you Mr. Rooter for your help! I highly recommend them!

Review 21 (2024-06-14 - Rating: 5)
Mr Rooter was quick to respond. They sent Raymond, who arrived earlier than expected. He was very professional and super helpful. He went above and beyond and was able to solve our problem. We will definitely remember to call MR. ROOTER if we need a professional plumber in the future. Thank you again.

Review 22 (2024-12-08 - Rating: 5)
Had a pipe break on a Sunday and they came out quickly to fix it. Easiest experience I have ever had when dealing with an emergency on the weekend. 10/10.

Review 23 (2024-02-21 - Rating: 5)
I wish there were more stars to give because Mr. Rooter of Jacksonville deserves 10 stars! They were wonderful. I haven’t had the best of luck with plumbers in the past year. Then I found Mr. Rooter - They were honest, personable and got the job done right. Justin and his team is without a doubt the best I have seen in a while. For all your plumbing needs, I would HIGHLY recommend Mr. Rooter of Jacksonville, my plumbers from here on out!

Review 24 (2024-06-01 - Rating: 5)
Justin and Eric performed exceptionally well and efficiently. Within two days, they completely removed the old cast iron piping from the crawl space and the wall, finishing our PVC plumbing installation. Highly recommend. Their price was also well below what others had quoted.

Review 25 (2023-09-10 - Rating: 5)
I would use them again, they are not the cheapest but they are cheaper then the bigger companies I have called in the past.The repair to a busted pipe supplying my toilet cost close to 400$ and they sent a guy out to fix it the same day, within 2 hours, which helped keep the damage to a minimum.He repaired it with a new pipe and supply line in less then 30 minutes, very experienced and nice guy, will be calling them again in the future.

Review 26 (2024-11-14 - Rating: 5)
Mr. Rooter has wonderful customer service! Always quick to pick up the phone and answer any questions we have.

Review 27 (2024-09-18 - Rating: 5)
Today arrived to complete plumbing work two very kind gentleman Alan and Justin they explained the work and kept me informed as to what they would need to do I highly recommend using Alan and Justin if you are ever in need of plumbing services Thx guys Im hoping not to need services anytime soon but would definitely welcome and request you guys by NAME Thx God Bless A Satisfied Westside Customer

Review 28 (2024-03-25 - Rating: 5)
I recently had the pleasure of working with Mr. Rooter, a plumbing company that I would highly recommend. They recently installed a water softener at my home, and I couldnt be happier with the result. The entire process was seamless, from the initial consultation to the final installation. The team at Mr. Rooter was professional, knowledgeable, and efficient. They went above and beyond to ensure that the water softener was installed correctly and met all of my requirements. I was impressed with their attention to detail and the pride they took in their work. I give Mr. Rooter a five-star rating for their exceptional service and expertise.

Review 29 (2024-04-11 - Rating: 5)
I telephoned and had a quick response time within the proper time window. The 2 professionals were very patient explaining options in detail and did not rush or pressure me in any fashion. I took the three options and will absolutely have them proceed when I make my decision. They were here a full hour to assist in trouble shooting. Very pleased with the service.

Review 30 (2024-06-20 - Rating: 5)
What a great company!! I mean wow. They come on time, get the job done, and Eric, the plummer is very professional!! He is now my go to plummer, I have had many but he takes the cake!! Prices dont really hit you in the head as well!! Thank you Mr. Rooter (Eric)

Review 31 (2024-05-02 - Rating: 5)
I started a remodel project and got to the point that I needed a plumber to complete it. Raymond came to the rescue! He was very knowledgeable and honest. He didn’t try to oversell what needed done and was very fair with his estimate. Raymond showed up on time and completed the work with little mess. The job is done and everything looks great! Thank you Raymond and Mr Rooter! We will definitely use you in the future and request Raymond specifically!

Review 32 (2024-06-15 - Rating: 4)
Ray was very prompt and even arrived alot earlier which I was happy about. Ray was very thorough with his work and was able to unclog my sewage drain. He was also very professional and courteous. Thanks for solving my problem

Review 33 (2024-05-02 - Rating: 5)
I had a time sensitive problem and they were able to see me the same day! I called 6 plumber before.Raymond resolved the issue quickly and made sound recommendations so that this will not happen again. Certainly recommend them!

Review 34 (2024-05-07 - Rating: 5)
The most excellent service that weve ever received! And thats counting ALL types services: plumbers, lawn maintenance, doctors, etc.Eric was fantastic, went above and beyond to get the job done, and done right.Words cannot express our appreciation, if we ever have need of service again, we will definitely be bringing our business back here.

Review 35 (2024-02-19 - Rating: 5)
The Mr. Rooter technician was absolutely incredible. They were very kind and patient. Eric really took the time to help us find the best solution to our problem. He allowed us to watch the process so we can manage future problems, if they arise. Very happy with the physical service and customer service they provided. Will definitely be using Mr. Rooter for all our plumbing needs!

Review 36 (2024-06-07 - Rating: 5)
SCOTT WHITAKER IS THE MOST HELPFUL. he took care of the situation fully on his end and even went beyond what we’re expecting!!! he’s literally the best and SO INFORMATIVE. hire him pls! you won’t be disappointed

Review 37 (2024-08-09 - Rating: 5)
I was taken care of fairly with reasonable pricing. The owner Brandon has excellent knowledge and gave several options on getting the work completed.

Review 38 (2024-10-23 - Rating: 5)
Allan came by and did a wonderful job. He fixed my toilet fittings quick.

Review 39 (2023-09-23 - Rating: 5)
Where do I begin. I had a horrible initial experience. Service done on Tuesday the 19th. Plumber comes by and says he guarantees the snake will remove the clog in my tub, I take his word for it, and pay in advance. After 2.5 hours no luck and he tells me they need to use lye down my pipes. An extra $80. What!?!? “What happened to the guarantee?” I asked him.He leaves, and I make a complaint later that day and was told that they’ll have somebody reach out to me. Nobody reached out. I call back Friday. Told the same thing. They’ll reach back out and never did.I then follow up one last time later that evening and they schedule me for service with no charge, and promise to stay until completion.Date of appointment comes which is today and it’s an amazing team that comes by. 2 younger guys trying to fix the clog. They make tremendous progress. Call their master plumber to come check it out, Allan. Great guy too. His 27 years of experience is exactly what solved our problem.I can’t thank the person who scheduled our service enough and the second team that came by enough. I wish I had wrote down their names or something. They deserve a raise!!

Review 40 (2024-03-06 - Rating: 5)
Eric Walden lead came out and went above and beyond to assist with exceptional customer service. If I ever need this service again, I will definitely chose Mr. Rooter in hopes to get Eric again. Very pleased with his work ethic and hard work!

Review 41 (2024-02-09 - Rating: 5)
I had Allen come to my house on 1-22-23. He was called at the last minute of his day in fact he was ready to go home for the day. He came right over and was super nice. Ask us the normal questions and got right to work. He got his auger out and in no time had it fixed. He was so nice to talk to. He was just an awesome person. Most contractors just act so disrespectful if you are a women but he was just the opposite. Talked -joked-and was just a pleasant person to be around. He went above to be so helpful and thoughtful. Would definitely recommend him to anyone and this company.

Review 42 (2024-12-13 - Rating: 5)
Tech. was very informative about what was needed and why the repair needs to be done. i just cant afford the repair at this time.

Review 43 (2023-11-23 - Rating: 5)
Today is Thanksgiving day 2023 and I am very thankful! I am thankful for Mr Rooter and the outstanding conduct of how they run their company. Both of my bathrooms were completely clogged yesterday and was backing up into the showers and tubs. I was late calling them and they still managed to get me not one, but two of their very best plumbers to my house last night. They both worked tirelessly to get the job done even though they couldve been home with their families. I hope that Mr Rooter gives both Allen and Jake a huge raise and promotion! Folks like them dont come along every day! Today Im feeling blessed and am thankful to Allen and Jake!

Review 44 (2024-08-06 - Rating: 5)
Scott was extremely professional and took care of business without making a mess. He was extremely knowledgeable and helpful.

Review 45 (2024-07-25 - Rating: 5)
Scott did an amazing job at fixing our garbage disposal in our home. Great customer service! Thanks again!

Review 46 (2024-01-20 - Rating: 5)
Team member Eric took good care of me. He showed up on time, polite, friendly, and well educated in the issue that I had. As a female Who knows nothing about plumbing he was able to explain everything in a term that I could understand. He let me know what my problem was and how to go about fixing it. I recommend the company and will be using them in the near future

Review 47 (2024-07-22 - Rating: 5)
Very punctual, professional and friendly. DoesGreat work even in the rain. Eric was the person that came out.

Review 48 (2023-12-28 - Rating: 5)
Eric did a wonderful job in detailing and explaining the necessary steps to clear our main drain that affected two full bathrooms. He cleared the blockage at the estimated price. And was conscientious when coming into our home. We continue to use Mr. Rooter of Jacksonville.

Review 49 (2024-10-18 - Rating: 5)
Angel was great. Came after hours and fixed my well pump. Will use again

Review 50 (2024-08-28 - Rating: 5)
Really nice job the price was ok i was expecting more..they answer all my question i really recommend them ..thank u

Review 51 (2024-10-04 - Rating: 5)
Great experience with two knowable plumbers l would recommend 👌 Mr,rooter plumbing to family and friends very happy with their work Thanks

Review 52 (2024-04-04 - Rating: 5)
Eric was very courteous and professional. Explained every step as he went along. He recommended some preventive steps we can take to help alleviate future issues. I would recommend them to anyone.

Review 53 (2024-12-10 - Rating: 5)
Awesome fast service, cleaned my line and made sure all water was flowing properly

Review 54 (2024-08-21 - Rating: 5)
Jacob provided great service and explained everything. Will definitely use him again if needed.

Review 55 (2024-07-11 - Rating: 5)
Raymond did a great job installing garbage disposal and he is very professional

Review 56 (2024-10-11 - Rating: 5)
Tech’s were professional and personable completed the job in a timely fashion while keeping the site clean and neat

Review 57 (2023-10-13 - Rating: 5)
I called Mr. rooter at 5 PM for a large scale sewer back up at the multi family community. Alen and STEPHANIE jumped right on this and got the sewer line cleared after management, called other plumbers that could not succeed at this. I highly recommend Mr. Rooter for any of your plumbing needs. Thank you very much for your fast professional response and a very reasonable price to get this large problem fixed as fast as you did. It’s great to know we still have people in the industry that are professional and care about customer service. Thank you very much.

Review 58 (2023-12-03 - Rating: 5)
NOT THE TYPICAL REVIEW BUT ITS REVIEW WORTHY!!!!Jake and Hunter,These extraordinary two men helped my son and I this evening around 5pm (I can only imagine after their days worth of work and still in uniform) when our vehicle broke down on a corner right off Old St.Augustine Rd.They saw us getting out of the car, my son who is 4yrs old and I, the cars were flying around the corner and it felt safer to exit the vehicle in fear of being rear ended while waiting for assistance. Jake and Hunter drove up coming from the opposite direction they asked if they could help move us out of harms way. These two gentlemen got us safely into a parking lot and we are so incredibly thankful. I had nothing on my person to give them for their assistance at time so Im giving these guys (Jake and Hunter) an OUTSTANDING CHARACTER review on their company website because workers/people with good character and integrity should be recognized If this is the type of employe that Mr.Rooter Plumbing is employing, anyone reading this in need ofany plumbing service should use Mr.Rooter Plumbing . I know they were there when my son and I needed them in a time of need.

Review 59 (2024-04-15 - Rating: 5)
Eric is an absolute rock star! We were able to get a speedy appointment and a complete diagnosis and game plan from Eric. Can not recommend enough! Prompt, professional, knowledgeable A+++

Review 60 (2024-06-27 - Rating: 5)
Scott came out and was VERY informative!! Helped me determine my issue and was able to provide me with a solution. Honestly dont waste your time calling anyone else.

Review 61 (2024-01-27 - Rating: 5)
I was very impressed with Erik who came to help me today! He did a great job & I would use him again! Mr Rooter has a great employee! Thanks. Linda Hill

Review 62 (2023-05-26 - Rating: 5)
We had a pipe burst in our house. Once we were ready to fix the pipe, Mr. Rooter was out the next day, offered a competitive price, and the pipe was fixed within 10 minutes. There was an issue that arose (nothing to do with the job itself) and the company reached out and went above and beyond to rectify the issue. We were very impressed with how everything was handled. Would definitely use them again.

Review 63 (2023-07-02 - Rating: 5)
Was extremely impressed by the expediency, transparency & professionalism of the team at Mr. Rooter. I called another “big name” company the day before who couldn’t answer whether they would be able to assist but also promised they would call back today for an answer. When that didn’t happen, I called Mr. Rooter & was immediately satisfied by the answers to my questions, but was also provided with an accurate price quote (to the dollar) & was told that a technician could be on his way immediately. Literally within an hour of my phone call the technician was in my home & resolving the issue. In business your word means something & Mr. Rooter stood by every one they gave me. Much appreciated & highly satisfied.

Review 64 (2024-06-18 - Rating: 5)
Mr. Eric was knowledgeable and patience with explaining my plumbing issue. He provided excellent services and would recommend him to my family & friends.

Review 65 (2024-07-15 - Rating: 5)
Raymond Olson was awesome! He went above and beyond with our plumbing issues. Thank you for your service!!

Review 66 (2023-10-16 - Rating: 5)
Bruce and the owner Brandon came out to jet our clogged drain and spent 2 hours making sure that all the lines were clear and running freely. This was not an easy job, where others have failed, but they kept at it until everything was like new. Highly recommend this Company and they have my business should I have any problems in the future. Great job guys!

Review 67 (2024-09-06 - Rating: 5)
Very professional, came extremely fast, and was very educated on there craft, even saved me from a future mess. Thank you guys so much

Review 68 (2024-09-10 - Rating: 5)
Great work by the team! Quick and Efficient and made sure to leave everything clean after the work was done.

Review 69 (2023-07-15 - Rating: 5)
Excellent experience with Mr. Rooter. Jake, the technician, was polite and thorough. He took his time cleaning out our drain blockage and even cleaned the tub when he was done. Very professional and courteous. I will call Mr Rooter next time I have an issue

Review 70 (2023-09-19 - Rating: 5)
Bruce is THE BEST!!! He showed up during the timeframe given, answered all 1 million questions I had, and had the leak under my sink fix in no time. He also had a great attitude. 10/10 highly recommend. Will use again

Review 71 (2024-10-21 - Rating: 5)
I’m very pleased with the service I received! Everything was shown and explained to me why I’ve been having issues for the last month and this month. Your service employee was very nice, friendly and informative. He was also here during the time I was expecting him. I know more needs to be done, and I will soon be contacting your office to set up a time for it.

Review 72 (2024-11-18 - Rating: 5)
Alex was a great guy. Fixed my problem and taught me other things about my new house plumbing. Very friendly, efficient man. I had to offer him the use of my dock on his free time hours.

Review 73 (2023-12-31 - Rating: 5)
Eric is an extremely hard worker. On both calls he worked for several hrs. He is also very friendly and pleasant. I will recommend him to all friends and family.

Review 74 (2023-10-03 - Rating: 5)
Called for estimate, they came and provided quote; immediately provided quote and options for scheduling work. Scheduled work for following week; arrived timely and got work completed promptly. Cleaned up following the job. Professional/courteous and focused on getting work completed. Reasonably priced!

Review 75 (2023-09-18 - Rating: 5)
The plumber they sent to address a sewer backup was awesome. Her name is K Lee and she did a great job and was very communicative. Id definitely use their services again and Id ask specifically for her.

Review 76 (2023-10-17 - Rating: 5)
Justin with Mr. Rooter has been instrumental in maintaining and repairing our commercial property in Jacksonville Beach, Florida. From parking lot flooding to leak detection, he has fixed it all! Him and the office team are communicative, responsive, professional, and great with our tenants! Considering I am a Property Manager based in Chicago and not onsite, its great knowing our property and tenants are in trusted hands! A Big THANK YOU to Jessica too! She always answers all of my questions whether over the phone or by email. My First call will always be to Mr. Rooter with all of my commercial property needs!

Review 77 (2024-08-30 - Rating: 5)
Jake did an awesome job replacing my water heater, works like a charm!

Review 78 (2023-07-05 - Rating: 5)
Had a faulty faucet on a holiday and when i called Mr Rooter Allen got back to me super fast and explained we needed to wait until the next day for the stores to be open. He was super reliable Fast and professional. Keeping his card for any future issues i have with plumbing

Review 79 (2024-03-22 - Rating: 4)
The crew and office staff are wonderful. They provided me with excellent customer service on my recent plumbing repair needs. Thank you very much for your help. ALOHA!

Review 80 (2023-08-18 - Rating: 5)
Mr Rooter plumbing of Jacksonville was fast and responsive to all my plumbing needs. We called and they were there within 1 hour and fixed everything that we needed fixed. The best plumbing company in Jacksonville, 5 stars all day long!!

Review 81 (2024-12-21 - Rating: 5)
Call Mr Rooter Plumbing with an emergency leak from a bad fixture. They dispatch a service truck within a couple of hours. Alex Smith arrived replaced both hot and cold fixtures very professionally. I highly.recommend Mr. Rooter plumbing and Alex.

Review 82 (2023-05-15 - Rating: 5)
Justin was awesome! He arrived on time, he was super professional, and he did the work quickly and efficiently. I would definitely use Mr. Rooter again just because he was so great. I highly recommend them.

Review 83 (2023-11-28 - Rating: 5)
Been using Mr. Rooter for over 20 years and still has some of the best customer service, up front estimates and no wool pulled over your eyes. Great company across the states and in Jax!

Review 84 (2023-07-12 - Rating: 5)
I’ve request a help on Monday Jul 10th after business hours and they’ve reached me very early in the next morning Tuesday ready to schedule a visit. Brady showed up pretty fast and handled the issue in less than 10 min. Very professional, he fixed our problem and we were good to go. Awesome company and service. Thank you guys. Thank Brady.

Review 85 (2024-07-02 - Rating: 5)
Scott W. was very pleasant and thorough in my options, and performed a quick good install on my new garbage disposal!

Review 86 (2024-11-25 - Rating: 5)
Alex got here fast and unclogged both our toilets in less than an hour. Thanks Alex! Great guy and personality.

Review 87 (2021-11-24 - Rating: 5)
Mr. Rooter is a great company, providing quality service! We had an issue over the weekend and had a plumber out Monday morning- Mike Fanelli- and he was FANTASTIC! Listened to our problem, gave us honest answers, did his job professionally and quickly. Throughout his review, he kept us updated and gave us a detailed report. A+, highly recommend Mr. Rooter!

Review 88 (2024-10-04 - Rating: 5)
Very prompt and professional as always! I highly recommend Mr. Rooter!!

Review 89 (2024-11-25 - Rating: 5)
I hired Mr. Rooter to replace my water heater. They gave me a great price, were able to put me on their schedule quickly, and Alex completed the job in around an hour. I will use this company for my future plumbing needs.

Review 90 (2023-07-09 - Rating: 5)
Had plumbing problem on a Saturday night late left a message and got back with us the next morning. Worked us in. The technician was super friendly, informative and quick and answered all of my questions and concerns. Would definitely recommend. And they were fairly reasonable.

Review 91 (2023-05-28 - Rating: 5)
I called Mr rooter and after a brief conversation about my main sewer line being stuck. They did everything they could to get someone over to me late at night. Allen showed up promptly and reassured me the problems will be solved in less then minutes. Mr Allen was right. He’s not just a plumber and speaks volumes for his company. I will be using Mr rooter in the future.

Review 92 (2023-06-22 - Rating: 5)
It was an emergency and the lady gave me a time frame of between 2-5 pm. Within five minutes she called back and said crew is on their way. Two young guys showed up. They were very respectful and pleasant. Get the job done.Due to stress I paid the bell without checking on the work done. He was the one who reminded me to check first.

Review 93 (2023-12-28 - Rating: 5)
We had a terrible sewage backup which overflowed into two rooms making a terrible mess Smell too. They were able to clear the blockage and clean up the mess that day.. They returned a couple l of days later and power jetted all the loose scale inside the pipes so now everything is working well .Great job

Review 94 (2024-08-29 - Rating: 5)
They were quick and efficient! Would recommend them.

Review 95 (2024-01-07 - Rating: 5)
My problem was more involved than originally estimated. They worked really hard and completed the task. They were thorough and neat. I will update post at a later date to indicate how everything with the repair is doing.

Review 96 (2022-06-13 - Rating: 5)
I had Steve come out a few days ago to look at my water valve for the refrigerator and my outdoor faucet. He was very nice and knowledgeable about the repairs, even made some suggestions for me to take care of in the future to save me down the line. The price was definitely agreeable, the quote I got from the other guys was ridiculous, so Mr. Rooter definitely has my business from now on.

Review 97 (2024-07-03 - Rating: 5)
Eric came out and was extremely professional and very efficient in his diagnosing.

Review 98 (2024-05-11 - Rating: 5)
Tech came day before appt. Wash able to fix problem. Very knowledgeable and professional. Would recommend.

Review 99 (2024-05-31 - Rating: 5)
Brandon and his team are professional, friendly and courteous. Would definitely recommend working with them.

Review 100 (2020-06-03 - Rating: 5)
Mr Rooters plumber arrived on time, evaluated the issue and explained what services could be performed to resolve the problem. We discussed the cost of these services and came to agreement. He went and picked up my replacement toilet selection, removed the old toilet and put in the new one, cleaned up the floor, and hauled away the old toilet. The work was quick, he was courteous and professional, and the results were quite satisfactory. I would definitely call Mr Rooter again for help with plumbing issues.

Review 101 (2024-10-15 - Rating: 5)
Mr. Rooter came to repair a toilet at our home. This was my second time using them. Samantha, Avery and Damien were professional and pleasant to deal with even when an issue came up. They made things right and I respect their integrity.

Review 102 (2023-05-30 - Rating: 5)
I called on a Sunday and they were quick to respond to a small leak I had on my main water line outside my home. Allen Martin the field manager was very helpful and quick. I would recommend them to anyone looking.

Review 103 (2022-10-12 - Rating: 5)
I had the unfortunate experience of losing hot water in my home. I called Mr Rooter and was pleasantly surprised by the person who answered the phone. She was courteous and professional and was able to get someone to my home within an hour. Bruce was the gentleman that arrived at my home. He looked over my water heater thoroughly and recommended replacing it versus repairing it due to the age of the water heater. I wasn’t surprised as it worked flawlessly for 22 years. Bruce gave me a price on the spot and said he could have it installed on the same day. He didn’t pressure me and offered me an opportunity to think it over and call back when I made my decision. There was NO calling back, when your wife wants a hot shower you get it done!!! Bruce left to pick up the water heater and parts needed. He came back in a timely manner and completed the job. Bruce was professional, courteous, and attentive to detail. It was obvious that he takes great pride in his work. Bruce far exceeded my expectations. I wouldn’t hesitate to call Mr Rooter for any future repairs, of course I would request Bruce to come back to my home. He is a credit to his profession and refreshing to see someone with his work ethic. Overall a bad situation turned into a positive pleasant experience from start to finish. Thank you Bruce from the bottom of my heart and thank you Mr Rooter.

Review 104 (2023-04-20 - Rating: 5)
Pleasantly surprised with Mr. Rooters staff and services!! An early morning plumbing emergency was diagnosed and fixed within two hours of calling!! Keep up the good work

Review 105 (2021-01-24 - Rating: 5)
My drains in this house I bought were just god awful! And my technician Austin Wright came out and unclogged it, but also shared with me tons of information that I greatly appreciate. Also had to have him come back out and cut out part of my main drain line in the spare bathroom and he did an incredible job! No clogs, and no draining issues as of yet 🤞 Austin was always on time, and did everything he said he would do which is what I appreciate the most. Thanks for all your hard work. I will definitely be using Mr rooter in the future if I I have other plumbing issues.

Review 106 (2022-07-01 - Rating: 5)
Steve arrived on time, and worked hard to unclog my toilet drain. He walked me through his process and showed me the clogs on his camera system. He got the toilet draining properly and left the bathroom clean. I was very impressed with him and Mr Rooter, and will be calling them for any other plumbing needs.

Review 107 (2021-11-12 - Rating: 5)
This was our first time using Mr. Rooter. We signed up for the 3 year membership to take advantage of the savings and it is already paying dividends! Mike F. did a fantastic job installing our new toilet and replacing an outdated tub drain that wouldnt stay up unless being propped. He went the extra mile multiple times for us and will be requesting him by name for all our plumbing needs. Thanks for the great work!

Review 108 (2022-10-16 - Rating: 5)
Allen and David were friendly and very professional. Allen assessed the problem with a toilet, presented a couple of options for repair or replacement, and offered ways to save on the installations. I decided, without sales pressure, to replace both of my home toilets with taller, more efficient ones I had been considering anyway. I was offered their 3-year Advantage Plan which I purchased that includes yearly inspections of home plumbing. Clean up and old toilet removal from my property, along with courteous and professional manner by both gentlemen made this a 5-Star experience. I am very pleased with both toilets. Thank you for your service.👍

Review 109 (2023-03-25 - Rating: 5)
I called this company at 7am on a Saturday because all the drains were clogged in one of my rental properties. Customer support (Brandon) sent a plumber at 8am to the property and notified the tenant for arrival timeframe. The plumber Steve arrived on-site, was VERY professional with the tenants and immediately restored water flow to the property after identifying the main issue. I then get a call from Samantha from the finance department to explain the findings and collect payment. Since then, I have been calling this company for every plumbing/drain cleaning problem I have with my rental properties. I am impressed by the quality of work and personalized attention they provide to clients. Super satisfied with this company. Would recommend 100% for any plumbing work needed.

Review 110 (2022-10-07 - Rating: 5)
Allen came out to do an estimate and listened well to the drainage problem we had been having for 2 years with no resolution. He and Steve came out to do the cleaning and were very methodical, professional, and thorough to ensure our problems were addressed. After 2 years of problems, our drainage issues are SOLVED!!! Highly recommend!

Review 111 (2021-04-01 - Rating: 5)
I had recently replaced my countertops and needed all of the connections redone for the new sink, including new drains. In addition, the installers had broke one of the valves, so I needed everything done. They showed up promptly for the appointment, had a quick and reasonable quote ready after looking at the project and quickly got to work. I’m pretty handy, but after seeing the work he did I know it was a project that was bigger than my skill/frustration level. Will definitely use them again.

Review 112 (2024-10-18 - Rating: 5)
Great team that did the repair. Fast response. Very pleased.

Review 113 (2024-01-05 - Rating: 5)
Allen was incredibly helpful and really helped out when I had an emergency call. Fast to get on scene and started work right away. Thank you Allen.

Review 114 (2023-01-23 - Rating: 5)
Amazing company to work with. They showed up on time were courteous and spotless throughout the process I would definitely recommend them to anyone that needs drain cleaning

Review 115 (2021-04-14 - Rating: 5)
Late on Friday the kitchen drain became clogged (after hours) so I reached out to three companies and the only one to respond was Mr. Rooter. I booked them for first thing that Monday and also had them install a new faucet. They came in did the job and cleaned up after they were finished and the new faucet looks and works great and my drain is clear.

Review 116 (2022-10-11 - Rating: 5)
Bruce did an amazing job fixing our toilet. Mr. Rooter was very responsive and professional. We will be definitely using them for any other plumbing needs that we may have in the future.

Review 117 (2023-02-17 - Rating: 5)
Both of the member of Mr. Rooter came promptly and fixed the issue under an hour. Very professional and polite, will definitely be recommending to family!

Review 118 (2021-09-02 - Rating: 5)
Good quality and responsive company. The team answers the phones and arrives when scheduled. Plumber was able to properly diagnose and correct various plumbing stoppages. While I did experience some minor issues with one of their technicians the company was quick to correct the mistake and make the situation right. Thanks to Don, Antoin and Mike for your help throughout this process.

Review 119 (2021-04-07 - Rating: 5)
Austin Wright was wonderful!He diagnosed problems, explained options and solved issues with no unneeded repairs...I appreciate his honestly and integrity.He explained everything in a way that was easy to understand, was polite, courteous and left work area clean. A true professional.

Review 120 (2024-05-29 - Rating: 5)
I had excellent experience, very professional, pleasant and very knowledgeable. I would use them again and refer to friends

Review 121 (2018-01-18 - Rating: 5)
I highly recommend Mr. Rooter! They were very responsive, and came within an hour of calling them! Our pipes froze overnight, and began working as we were testing them. Even though they came all the way out and assessed the problem, they didn’t even charge us. Great customer service, and we will absolutely be using them for future plumbing issues!

Review 122 (2020-02-20 - Rating: 5)
A late arrival for my appointment, but reconciled quickly and discounted for the inconvenience. Very professional and reasonable, despite some of the reviews you might see on here. I think from management to technician, Mr. Rooter plumbing of Jacksonville FL is a five star business. Happy to be your repeat customers for over 4 years. Thank you!

Review 123 (2024-07-09 - Rating: 5)
Scott has been very helpful throughout the entire process of dealing with a leakage.

Review 124 (2017-03-25 - Rating: 5)
We had a issue with a leaking pipe behind the wall in the shower. After calling several different companies and getting outrageous rates, Robert and Carlos from Mr. Rooter came out and fixed the problem at an affordable rate and did a phenomenal job! They were professional, explained the problem and what they would do to repair the issue. All done within a reasonable time and a much lower rate than the other companies quoted. I would recommend Mr. Rooter, especially Robert and Carlos, to anyone with plumbing issues! Hands down! Thanks again Robert and Carlos!

Review 125 (2020-08-10 - Rating: 4)
The plumber who showed up to do the work quickly diagnosed the issues and completed the work in less than an hour. The only reason why I gave 4 stars instead of 5 is because he did not have any options but to charge for a full replacement of the shower faucet when it was really just to fix a bad previous repair. I appreciated the fact that he did not charge for anything beyond that, so it kept my total costs as minimal as possible.

Review 126 (2022-06-19 - Rating: 5)
This company was by far the best in solving my drain problem. About three other plumbers had tried and failed, but Mr. Rooter kept working till they found and eliminated the blockage. I plan to call them with any type of plumbing related issue from now on.

Review 127 (2020-08-02 - Rating: 5)
They unclogged the stoppage and cleaned the vent. This was the 2nd company to come out. The 1st company could not unclog the drains. The tech advised what he was going to do and gave me the estimate before he started. Very professional and courteous. I definitely would recommend Mr.Rooter to any one who has a clogged drain.

Review 128 (2022-02-25 - Rating: 5)
Chris, the technician, demonstrated more professionalism and determination to identify the problem with our sewer system, than any technician I have ever had experience with. Mr. Rooter are very, very fortunate to have him work for them.

Review 129 (2024-07-31 - Rating: 5)
Brandon was a huge help getting my leaking washing machine valve fixed!

Review 130 (2024-03-08 - Rating: 5)
Eric was fast and professional I will be asking for him on next job. Very happy customer.

Review 131 (2024-11-08 - Rating: 5)
Very polite and professional, very pleased with the service

Review 132 (2018-02-03 - Rating: 5)
This review is for Mr. Rooter in Jacksonville (8880 Corporate Sq)Pros: Honest Pricing, Great Work Ethic, Fast PacedCons: None. These guys were pros from start to finish.On 2/2/2018, Mr. Allen Martin and his awesome crew came out to my house in Mandarin to diagnose and fix a ruptured fresh water line under my front yard.They did a SUPERB job for us and far exceeded our expectations in terms of pricing, timing and quality of their work. The job was complicated due to unusually cold weather, tree roots and landscaping but these gentlemen made it look like easy work. They worked diligently without taking breaks and I was floored by how they finished the job in one day. I will recommend them to anyone needing plumbing help. These guys are the REAL DEAL. Look no where else for your plumbing needs.

Review 133 (2018-06-29 - Rating: 5)
We had a great experience with Abraham Cruz. Very experienced, suuuch a nice guy, very kind. He was quick to solve the issue. Our plumbing was clogged with branches, leaves and such. He was able to do the job in a short time. Great job.

Review 134 (2023-07-02 - Rating: 5)
We were catching a flight and needed someone right away on a Sunday. Someone was there in 30 minutes and the rate was reasonable.I will for sure use them again.

Review 135 (2021-01-06 - Rating: 5)
Prompt response to an emergency plumbing issue. Jay W. was at my residence within an hour of my call. Evaluated the problem throughly, explained the problem and in no time resolved the issue with overpricing, even gave military/front line nurse discount that we can all appreciate now. And they also took the precautions of following CDC precautions. Would definitely used their service again with a special request for Jay. Thanks allot.

Review 136 (2024-03-09 - Rating: 5)
Mr. Rooter was fast and professional on helping me out with a broken toilet flange.. will definitely use again!

Review 137 (2023-12-20 - Rating: 5)
Eric, was professional and very knowledgeable took care of my plumbing needs. Will recommend him and the company to others.

Review 138 (2017-07-13 - Rating: 5)
Allen Martin and Abraham Cruz replaced a pipe and installed a new water heater at my residence yesterday. They were punctual, professional and cleaned up after themselves. They did exemplary work. I highly recommend this company.

Review 139 (2018-01-03 - Rating: 5)
I had a water main burst during the cold front and Mr. Rooter was the only company who would answer the phone or give an estimated time to come fix the issue. Jerome was on the scene within 30 minutes and within the next 20 minutes, located the leak, dug up the pipe, and replaced the broken joint. I dont know much about plumbing pricing, but I thought the rate was reasonable, especially considering the prompt service. I would call Mr Rooter again.

Review 140 (2023-12-05 - Rating: 5)
Very professional and cleaned up after they finished the job. highly recommend. I’m using them for my sons house same issue.

Review 141 (2021-01-22 - Rating: 5)
Price was a little high but the man was very professional, knowledgeable and a very hard worker. I will use Mr Rooter Plumbing for all my plumbing needs. Thank you and give that man a raise, he deserves one.

Review 142 (2024-05-08 - Rating: 5)
Very professional let’s you know what the cost before the job tells you different things that you might want to know and need to know.

Review 143 (2020-12-31 - Rating: 5)
Had sewage backing up into the showers and toilets overflowing on New Years eve! Technician Jay Wade showed up within an hour. He had to unclog the sewer line both inside and outside. Jay is very professional. I intend to give all plumbing work going forward to Mr Rooter. Jay and Mr. Rooter saved the day. Thanks.

Review 144 (2024-07-25 - Rating: 5)
Thanks Raymond for been able to help meMy problem in the house you very understandable and kind thank you very much 😊

Review 145 (2023-11-29 - Rating: 5)
Justin, Mr. Rooter, arrived at our building very professional, ensuring me that my issues would be resolved before he was done.Justin was the 3rd Plumber to attempt to repair our clogged Drains in the past week, but the only one to free up the drains and rectify our issues.Highly recommendedMichaelBuilding Manager

Review 146 (2024-02-07 - Rating: 5)
The Plummer that worked with above and beyond for my house he did an amazing job, he was patient with us and worked on my house with no complaint.

Review 147 (2021-12-02 - Rating: 5)
Mike Fanelli did a very professional job in clearing a my bathroom plumbing problem. I have been plagued with a clogged plumbing line for years. Other rooters have tried to accomplish it but never did succeed. Mike knew what he was doing and after much work, he succeeded and now I am free of this clogged pipe. Mike is a credit to his Mr Rooter company and I will be asking for him for my next plumbing problem, because he wont stop until he gets the job done right.Thank you Mr Rooter for hiring this competent individual.

Review 148 (2017-02-10 - Rating: 5)
Jerome was professional, very knowledgeable and easy to work with. He arrived within 20 minutes of my phone call. I highly recommend this company and if you are lucky, you will get Jerome!

Review 149 (2022-05-10 - Rating: 5)
Mike did a fantastic job fixing issues with my pump house plumbing and he replaced an outside faucet. Every technician theyve set to my home over the past year have been top notch.

Review 150 (2021-12-29 - Rating: 5)
Our tech came out on short notice. He was professional and kind, also took his time explaining what was wrong. He fixed our problem and I’m so happy it’s fixed.

Review 151 (2023-07-17 - Rating: 5)
Jake was a delight and very knowledgeable. He explained the problem and took care of it efficiently and created very little mess which he cleaned!

Review 152 (2017-01-10 - Rating: 5)
Jerome Bentley did an outstanding job. Starting from the initial phone call. Everyone was great. we called another plumbing company and they acted like they were our only choice. Well, they were wrong. Thanks Again. Tony Macaluso

Review 153 (2018-08-30 - Rating: 5)
Ron Stage came out and unclogged a bad clogged pipe. Great customer service. Quick and dependable. I would definitely recommend him and use him again in the future.

Review 154 (2021-03-15 - Rating: 5)
Austin Wright was a true professional. Not only did he take care of my home. He was honest and dedicated professional. Highly recommend.

Review 155 (2016-12-05 - Rating: 5)
Great service! Jarome was professional and friendly! The fix was cheaper than I was expecting too!! He even gave my kids a Mr. Rooter toy before he left! Great company and great service! I highly recommend them for all plumbing problems!!!

Review 156 (2024-11-06 - Rating: 5)
Great gays thay did a wonderful

Review 157 (2023-06-30 - Rating: 5)
Wow came home from a vacation to find a clogged kitchen drain. A call to Mr. Rooter and Allen was there the next morning. Could not have asked for a better person to help us with this issue. I will use again if ever I have a plumbing need.

Review 158 (2024-06-19 - Rating: 5)
Eric was super helpful and honest about our needs! Thank you!

Review 159 (2023-07-12 - Rating: 5)
Jake was very nice and professional. fixed our problems with efficiency. From the crew at Rue21 at the OP Mall!

Review 160 (2021-03-03 - Rating: 5)
I was very impressed and satisfied with the quick and friendly service provided by the service technician. I will definitely use Mr. Rooter Plumbing again should I ever need it. I would also recommend this company to anyone needing plumbing services.

Review 161 (2022-09-23 - Rating: 5)
Arrived on time & Steve is a very knowledgeable plumber. Cleaned up the area next to the sink after replacing the faucet. Very pleased.

Review 162 (2023-04-20 - Rating: 5)
New ownership!! I used before and they did the job. I used recently and what a difference!! From the time I made the call until the job was done, extremely professional!!! A+++++

Review 163 (2018-04-28 - Rating: 5)
We live in Yulee and had Abraham Cruz help us with our plumbing issue. He was very professional and helped troubleshoot and fix the issue with our plumbing. I highly recommend this company for any plumbing problems.

Review 164 (2023-06-05 - Rating: 5)
Very professional, respectful, and honest upfront and very well knowledge I would totally recommend somebody else to this company due to the satisfaction I had with this employer.. Allen Martin 😊😊 thanks

Review 165 (2024-10-05 - Rating: 5)
Great service with a friendly technician!

Review 166 (2023-09-03 - Rating: 5)
Both bruce and Glen who cam after bruce were very good , as long as they do what they say they’ll do , guess we’ll see ,Jac , Deb

Review 167 (2022-10-06 - Rating: 5)
I had no hot water in the kitchen sink and although it was a little pricey Bruce took care of it. Thanks Bruce. You are the best.

Review 168 (2020-12-03 - Rating: 5)
Austin came out and attempted the repair then also helped me to start excavation for further diagnosis and was friendly and helpful while maintaining a professional level of knowledge and advice if I ever need a plumber again I will call mr rooter because of his service and courtesy

Review 169 (2023-08-17 - Rating: 5)
Called Mr. Rotor for a clog. They sent out Jake and Hunter who identified the problem, told me the cost to fix it, and had the issue resolved in about an hour.

Review 170 (2023-10-05 - Rating: 5)
Had my tankless water heater flushed and Allen and Hunter explained everything and were very professional.

Review 171 (2021-06-30 - Rating: 5)
We hired Mr. Rooter for a sewer scope inspection on a real estate transaction. Fast, professional, on-time and easy to work with. Thanks Mr. Rooter Jacksonville!

Review 172 (2023-10-10 - Rating: 5)
He came sooner which was a plus for us. He was very polite, respectful and professional.

Review 173 (2023-04-28 - Rating: 5)
Justin is a genius incredibly genius and he saved my day he just a wonderful guy and I appreciate him so much hes incredible

Review 174 (2023-05-21 - Rating: 5)
Brady did an awesome job getting our toilet fixed and reseated. Very professional and timely.

Review 175 (2024-06-20 - Rating: 5)
This is the second time we call Mr.Rooter and Eric was very knowledgeable on his work and very patient he explained everything very clear to me without a doubt this is the company to call👍

Review 176 (2023-10-24 - Rating: 5)
Great service and helped me with fixing a water valve under my bathroom sink.

Review 177 (2023-07-07 - Rating: 5)
Great work done by Mr. Allen Martin. Very professional and quality of work. Very knowledgeable. Highly recommend!

Review 178 (2020-12-23 - Rating: 5)
Austin Wright was fantastic. Professional, personable and competent. Ill use Austin and Mr. Rooter every time I need plumbing services. Thanks Austin!!!!!

Review 179 (2024-07-17 - Rating: 5)
Fast and professional same day service.

Review 180 (2023-05-11 - Rating: 5)
Good job by Justin along with Allen and Jake who pitched in as a team. Enjoyed being with them.

Review 181 (2023-02-04 - Rating: 5)
I usedt thus company first time was not a good experience the second time was informational Justin was full of information and explained everything step by step .he inform me of everything and full of experience

Review 182 (2021-07-26 - Rating: 5)
Showed up on time, very professional and courteous. Price to get on roof was a bit of a shock but offered a solution. Would use again.

Review 183 (2017-05-15 - Rating: 5)
Jerome is awesome and quickly unclogged our drain and gave great tips on keeping it clear. Very professional and knowledgeable. Thanks for the great service!

Review 184 (2023-06-14 - Rating: 5)
Called Mr. Rooter and they were here within an hour. Quick service, respectful and cleaned up before they left.

Review 185 (2018-01-14 - Rating: 5)
Outstanding job and performance from Allen Martin. Good customer service. I would definitely use Mr Rooter for future services.

Review 186 (2024-07-22 - Rating: 5)
Fast, professional and good price.

Review 187 (2024-10-07 - Rating: 5)
Thanks you guys great job

Review 188 (2021-06-27 - Rating: 5)
Professional, fast, and cleaned up after themselves. Very easy to work with and pleased with the service provided. 10/10 recommend!

Review 189 (2023-11-09 - Rating: 5)
Wonderful job. Explained the situation to me and my wife before starting to job. Thank you!!

Review 190 (2021-11-24 - Rating: 5)
Mackey was able to fix the low pressure problem with our well system. Super professional and friendly service.

Review 191 (2024-04-24 - Rating: 5)
Justin, Eric and Maximilian are the epitome of outstanding customer service. I have already been promoting your business to my friends and acquaintances. Please pass on to these three gentlemen my compliments on a job well done and my deepest appreciation.