A-1 Plumbing, Heating, Air Conditioning, Refrigeration, Remodel & Rebuild Jacksonville

Located in Jacksonville, Florida

Address: 6141 Chester Ave, Jacksonville, FL 32217, United States

Phone: +1 904-475-0093

Rating: 4.3

Services

On-site services
Online estimates
Wheelchair-accessible entrance
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-29 - Rating: 5)
Great service from the team at A-1. They did an excellent job on an extensive 2 bathroom remodel in my elderly mothers home. The house was built in the 1940s so there were some challenges but the team went above and beyond to complete the job. They are absolute professionals and address any concerns in a timely manner. We have also used their services for other plumbing and air conditioning needs and received the same outstanding results. A great company that values their customers!

Review 2 (2024-09-12 - Rating: 5)
We had a plumbing issue at our office and A-1 was incredibly quick and responsive. They helped us finally locate our septic tank when 4-5 other companies could not. Everyone we interacted with was very pleasant and knowledgeable. Would highly recommend contacting them for all your plumbing needs!

Review 3 (2024-07-22 - Rating: 5)
A- 1 came to our rescue when we had a gas leak in our condo building.. we have gas stoves, fireplaces & grill outlets. Only one other company would bid on the project (and their price was outrageous). Even well known local companies with whom we had done business would no longer service condos! A1 came in at a very reasonable price & did an A1 outstanding job! It was a pleasure doing business with every member of their team.Following that, several residents hired A1 to do bathroom remodels in their individual units; all very happy with work!

Review 4 (2024-10-02 - Rating: 5)
I used to work here & loved my job, this was the second time working there I got asked to come back, then let go over a misunderstanding accused of something I didn’t do very unfortunate. But these people work really hard. If you need their services you will get their blood, sweat & tears they give their all from start to close Monday thru Friday awesome Team. Katie the manager is the best she does a great job & has great customer service. Good luck to them all, I will miss them.

Review 5 (2024-07-25 - Rating: 5)
Our experience with A-1 has always been great - which is why we continue using them. The workers at the house are always helpful and get the job done. They also always clean up any mess related to the work they did. I highly recommend A-1.

Review 6 (2024-07-23 - Rating: 5)
A-1 Plumbing installed the gas line to our fire pit by the pool. But they re-installed the gas lines to our generator and pool heater. They upgraded the install noting the problems with the initial contractor. The service technicians were knowledgeable, respectful and performed a great job.

Review 7 (2024-07-30 - Rating: 5)
A1 Plumbing did a fantastic job remodeling my bathroom. I recommend them to everyone I know.

Review 8 (2024-08-06 - Rating: 5)
Some time ago I hired A-1 to do some plumbing and bathroom remodeling. They were prompt and efficient and did a great job. I recommend them as a trustworthy contractor.

Review 9 (2024-08-05 - Rating: 5)
A1 always sends professionals that can explain the solution and leaves you with words of wisdom about my equipment. I am thankful for their professionalism and customer care.

Review 10 (2024-07-23 - Rating: 5)
The people at A-1 are great to work with. They handled my problem quickly and efficiently. I know that I can count on them any time I need them. l recommend them to solve any problem no matter how big or small it may be.

Review 11 (2024-08-05 - Rating: 5)
Had A1 come to a hotel that I needed work done. Billy came and I have to say that if all the techs are like him then this company is doing things right. Ive been in the HVAC industry since I was a kid and Billy is a rare breed. He not only is very knowledgeable but he also takes pride in his work.

Review 12 (2024-03-15 - Rating: 5)
I have called dozens of plumbing companies to look into an issue I am having and not one of them have been as kind, professional, or knowledgeable as A-1! DeJune, our technician, was very clear and detailed about the work performed and the issue causing the problem. He was the first person who has given me a clear answer so I am able to determine how I’d like to handle it. I will say that they are a bit more pricey than most other companies, but after the service I completely understand why and it was worth every penny!

Review 13 (2024-07-17 - Rating: 5)
A-1 Plumbing, Heating, Air Conditioning arrived on time as scheduled. They were very polite and worked diligently to resolve my issues. Highly recommend.

Review 14 (2024-08-05 - Rating: 5)
Roger was a knowledgeable electrician who listened to my problem and presented a solution that I felt was appropriate. My experience with Donavan H&A has always been excellent.

Review 15 (2024-07-19 - Rating: 5)
I have been using A1 for over 15 years and they have been top notch since day 1!! I wouldnt trust my AC needs to anyone else. Thank you

Review 16 (2024-07-27 - Rating: 5)
A1 always does an excellent job and is great with communication and doing what they say they will do. Prompt and courteous, you cant ask for a much better operation.

Review 17 (2024-07-25 - Rating: 5)
Very knowledgeable and willing to go the extra mile for customers satisfaction. Would recommend to anyone looking to get plumbing repair work done!

Review 18 (2023-12-24 - Rating: 5)
We have called on A-1Plumbing, Heating, Air Conditioning, and Refrigeration several times and they have not failed. Most recently for a broken garbage disposal that had our sink backed. Up A-1 sent a tech out within an hour. He had to replace the old unit and did do in a timely manner. They have great customer service. We recommend them to everyone in our neighborhood when they need an efficient plumber ASAP!

Review 19 (2024-07-22 - Rating: 5)
Great company and people. No problem experiences for this homeowner!!! Try them, you’ll like them.

Review 20 (2024-07-30 - Rating: 4)
The guys are professionals and know what they are doing. Would recommend A1 Plumbing Heating and Air conditioning to every one.

Review 21 (2024-07-29 - Rating: 5)
Great service. Great company. Came out quick and did an excellent job!

Review 22 (2023-12-22 - Rating: 5)
This is the second time Greg at A-1 has come out to work on my AC unit. He was on time, clearly explained the problem, the cost, and exactly what he was doing. The cost was fair, and he worked quickly and efficiently. I highly recommend them.

Review 23 (2023-12-23 - Rating: 5)
They figured out the problem that no one else could in over eight months. Although they had to order a part that delayed …. A as they were outstanding. I can’t say the same for American home shield.

Review 24 (2023-08-31 - Rating: 5)
A-1 Plumbing, Heating, AC & Refrigeration has been our go to company for five years! They do a great job at a reasonable price and will not collect if you are not 100% satisfied.

Review 25 (2024-07-27 - Rating: 5)
Fantastic and friendly service. Very knowledgeable and reasonably priced

Review 26 (2024-08-05 - Rating: 5)
I have used A-1 plumbing for several jobs. Their quick response, professional work, and customer service are the best I have experienced. They also never leave a mess when they leave for the day which is greatly appreciated. No better company in Jacksonville. Use them and you won’t be disappointed.

Review 27 (2024-07-23 - Rating: 5)
A-1 did a good and professional job installing our water heater.

Review 28 (2022-01-13 - Rating: 5)
I talked with SUMMER this morning to schedule a maintenance visit. She was VERY polite and knowledgeable. She quickly took all my information and explained how the appointment would be handled. SUMMER spoke very clearly and professionally with a positive attitude. What a refreshing experience!!!

Review 29 (2023-07-14 - Rating: 5)
I had the pleasure of working with Raj Ramlogan today. He did a great job fixing our kitchen facet and sink drainer. Id highly recommend his service!

Review 30 (2020-04-17 - Rating: 5)
I had a leak in my shower faucet and a cracked tub. The woman I spoke with on the phone was friendly and got me into their schedule quickly and kept updated. The gentleman that came to my place was knowledgeable, friendly and polite. Got the work done in a couple of hours, cleaned up after himself and my tub looked brand new with the reseal!

Review 31 (2019-04-10 - Rating: 5)
A-1has an excellent staff of friendly, professional mechanics. They are fast and efficient, cleanly in their work, and helpful with their customers in taking the time to inform and educate about the working of the mechanical systems. They are backed up by a courteous, customer-oriented office support staff. We recommend A-1highly.

Review 32 (2017-07-04 - Rating: 5)
Their tech James came out and this is the second Ac company I have called in the last 4 days. The first told me he could find nothing wrong. James actually took the time to listen to what I was telling him. He didnt find too much issue with our ac other than the coils being disgusting. Even after he found that that was most likely our issue he still did a few more tests and found our vents were also causing an issue. He then went around the house and checked all the vents. He actually seemed as though he cares and didnt try to tell us a thousand things were wrong when they really werent. I have a couple other companies in the past do this. Terry the lady who answered the phone was just as wonderful. She made sure I knew when we had one call ahead of us and was polite and kind on the phone. I will recommend this company to anyone who needs their plumbing, heating or air conditioning fixed.

Review 33 (2016-01-13 - Rating: 5)
Joe the technician was really great! He diagnosed my problem and gave me a price up front so there was no surprise at the end.I signed up for the Smiley Club for both my AC and Plumbing!A-1 really made me Smile I will surely tell all my associates about my experience with A-1!Gene

Review 34 (2023-09-08 - Rating: 5)
The A-1 crew plumbed a remodel of our master bath, expanded shower area with body sprays. They were knowledgeable, professional and efficient.

Review 35 (2019-10-17 - Rating: 5)
THE 5 STARS ARE FOR A-1 PLUMBING TECHNICIAN, DAVIAN ONLY!!I am writing this review because I want to warn propective customers that this company is not transparent with their pricing and do not disclose their basic prices to customers.As a result, I was caught off guard by a $254.00 charge, after the technician arrived at my home.I purchased a new stove and called TECO Peoples Gas, the provider of gas to my home. Peoples Gas recommended A-1 Plumbing. I called A-1 and was advised of a nonrefundable $79 dispatch fee. I asked the representative what would be the average charge for basic gas stove hookup. I was told their company policy prohibited this information from being related yo customers. I should have called another company. However, I decided on A-1 Plumbing assuming it should not cost more than $50-$75 for the hookup. The A-1 technician came out, took a picture of the connection, called the company, and was told to charge would be $175.00 for the hookup. Dispath fee $75 plus Hook up fee $175 = $254.00. There was no additional equipment or parts required. I called A-1 thinking the charge was an error. Spoke with Robbie, who said he was a manager. Robbie stated the $175 charge was the standard charge. I asked why wasnt I told the charge when I asked for it during my initial call. He reiterated the companys policy of not disclosing their pricing to customers.I told Robbie I thought the Company charge was exorbitant, their pricing misleading and I would give the company a less than positive review. Shortly, after, I received a call from Amber, stating the $79 dispatch fee would be waived. One positive for the company is Davian, the tecnician. Davian called before his arrival, arrived on time, was professional, courteous, and technically proficient. He tested for leaks around gas connection, insured the stove was balanced, and both stove burners and oven were correctly lighted and worked properly.Finally, although I appreciated the dispatch fee waiver, the fact remains that A-1 Plumbings charged of $175 for a basic gas stove hookup was exhorbitant and bord er s on price gauging, they are not transparent with their pricing, and do not disclose to the customer their basic gas stove installation pricing. Beware of this company.!!! I will not use them ever again.

Review 36 (2019-08-08 - Rating: 5)
The A1 tecs are always professional and offer good solutions to our gas issues. Their phone service is also great and its always easy to get on their schedule within a reasonable amount of time. I always recommend them to friends with gas issues.

Review 37 (2020-04-15 - Rating: 5)
Great company. Called due to having a ac issue. Wouldnt turn on.tech came out to the house very quickly. Found a bad capacitor in my unit. Tech replaced the capacitor in fifteen minutes. Fixing the issue.Tech also put gauge e my unit and found I was a little bit low of freon. So he added some, said it was only a couple ounces. Tech explained that the unit was probably low since it was installed years ago by a different company. tech explained the farther from my AC go furnace means you might need to add freon because the factory charge isnt big enough.Tech was very knowledgeable, and explained things so a homeowner could understand.Tech even took a look at my furnace since he was already here on a service call. Tech recommend I change my filter. And gave me some advice on how to clean the little water pump with a splash of bleach. I didnt even know that there was a water pump attached to the furnace.Tech explained it was for water created by air-conditioning.Wish I remembered techs name, but was super informative and went the extra mile when he diagnosed and fixed original issue in minutes. The spent half a hour explaining the situation and gave me some advice to maintain everything.Great company

Review 38 (2024-07-22 - Rating: 5)
These guys are very responsive and know what they are about when it comes to Gas hook ups. Used them twice for my Dryer and BBQ Grill. No complaints!! Keep up the great work.

Review 39 (2023-01-31 - Rating: 5)
I had a great experience working with Lorenzo! Would highly recommend asking for him specifically to help with any of your needs. Very trustworthy guy!

Review 40 (2024-07-11 - Rating: 5)
A-1 Plumbing was prompt and courteous. Their work was neat and they completely cleaned up after the workman finished. Their price was fair. The workman also told me how to prevent a future clogged sewer line. Thank you!

Review 41 (2024-07-17 - Rating: 5)
They were awesome very neat, clean and fast.

Review 42 (2024-07-15 - Rating: 5)
On time. Did a professional job. Price was very very reasonable. Will use again, and recommend two others. Thank you for your work.

Review 43 (2024-07-17 - Rating: 5)
The technician is very experienced and friendly and what they do.

Review 44 (2023-09-05 - Rating: 5)
Very honest. Provided a free estimate when they had to navigate under the house to provide a quote. Others wanted to charge.

Review 45 (2020-04-15 - Rating: 5)
I had such a great experience with A-1, the plumber they sent over on such short notice was very helpful and knowledgeable. Will be definitely calling you guys again. Thank you!

Review 46 (2017-07-02 - Rating: 5)
Had a leak under our kitchen sink behind the cabinets. It unfortunately wasn’t a simple fix for us, so our landlord sent A-1 over and they had our leak fixed and cabinets repaired that afternoon. While we didn’t have to pay for it (renting) I’d suggest them to anyone.

Review 47 (2018-08-29 - Rating: 5)
Had a small problem with our ac unit they came out the same day I called the tech was very knowledgeable about what needed to be done to correct the problem. Nice to know you can depend on A-1 to fix whatever needs to be done.

Review 48 (2021-06-14 - Rating: 5)
Bo was an excellent technician and was able to identify and fix the issue with our refrigerator quickly. Will definitely call on A-1 for any future issues.

Review 49 (2023-12-21 - Rating: 5)
Serviced our air conditioner. Prompt and cost effective. Recommended.

Review 50 (2020-04-15 - Rating: 5)
I have been dealing with A1 plumbing for greater than 30 years; initially in New Jersey and since 2008 here in the Jacksonville Florida area. They have never let me down.

Review 51 (2023-09-06 - Rating: 5)
A-1 Plumbing is right on time. I live here in Jacksonville, Florida.A-1 you will be my next Plumber that I call.

Review 52 (2019-04-19 - Rating: 5)
I own a commercial building and our tenet reported a toilet leaking I called A-1 and they fixed it right away. I am happy and my tenet is happy with A-1 plumbing.

Review 53 (2023-09-07 - Rating: 5)
Outstanding customer service provided by all.Prompt and efficient service at great price.

Review 54 (2019-06-18 - Rating: 5)
5/5 No doubt! Best technicians around who are knowledgeable and truly care about fixing or repairing any of your problems! They will always be the ones who get my first call 💯

Review 55 (2023-09-15 - Rating: 5)
Quick response, always respectful, great service, quoted price. A1 made me smile!

Review 56 (2018-08-17 - Rating: 5)
Plumber was friendly, knowledgeable and very efficient. He even made my service call early, ahead of schedule, which was a plus for me.

Review 57 (2023-12-21 - Rating: 5)
Wonderful service. Took care of everything super fast and correctly!

Review 58 (2024-07-24 - Rating: 5)
Awesome guys, fast and helpful.

Review 59 (2015-02-20 - Rating: 5)
They are skilled and professional and very courteous. Great company! My pipes have never been better!

Review 60 (2024-07-25 - Rating: 5)
Good job, good price, in good time..

Review 61 (2018-08-31 - Rating: 5)
Thank you Joe and the team at A-1 for installing my tankless hot water heater. You guys run a well coordinated team. Happy Friday!!

Review 62 (2023-12-31 - Rating: 5)
They are always able to help me quickly and send professional staff.

Review 63 (2020-04-15 - Rating: 5)
Great service for a great price, needed work done on my house and they got the job done right, fast and at a fair price.

Review 64 (2017-06-22 - Rating: 5)
Called them out to fix my AC they was very timely and professional and did a great job.

Review 65 (2018-10-15 - Rating: 5)
Super fast turnaround time. Highly recommended. Top notch customer service, in the office and in the field.

Review 66 (2017-06-28 - Rating: 5)
Very professional and prompt service!!! Extremely knowledgeable!! Highly recommend A1 for all your plumbing services!!!

Review 67 (2024-07-30 - Rating: 5)
Great people to work with.

Review 68 (2020-04-15 - Rating: 4)
Everyone Ive talked to has been super nice and professional. I would definitely suggest you give them a call!

Review 69 (2024-07-12 - Rating: 5)
Very professional and courteous. Arrived on time and completed the job as promised. Exceeded expectations.

Review 70 (2020-12-15 - Rating: 5)
Great Company. Great Customer Service!! You wont go wrong using them!

Review 71 (2020-07-23 - Rating: 5)
Nice work. Came home after work to find out my wife was so pleased by joe. What a guy

Review 72 (2023-11-29 - Rating: 5)
A1 is a professional organization that is focused on results and quality. I was in desperate need of a plumber and they delivered results, affordable and timely, they fixed my problem and I will use them for any issues I may experience and I will recommend them to anyone needing a plumber.

Review 73 (2015-02-18 - Rating: 4)
The response time was as advertised. They came, fixed my AC and did not overcharge.

Review 74 (2020-02-19 - Rating: 5)
They send out the same guy for every different problem I have. Joe is the man and deserves a raise!!

Review 75 (2023-12-28 - Rating: 5)
Did a great job and was very responsive. Prices were good.

Review 76 (2023-12-27 - Rating: 5)
A-1 has always been very responsive to our commercial needs. They are communicative and professional.

Review 77 (2023-12-29 - Rating: 5)
Great company. Excellent service

Review 78 (2019-10-28 - Rating: 5)
Did a great job for me last time, calling them again now for an annual clean-out!

Review 79 (2023-12-22 - Rating: 5)
Fast friendly and efficient! Actually for plumbing this time. AC prior

Review 80 (2023-09-07 - Rating: 5)
They have done a few jobs and projects for me and were always ontime, courtius and asked if I had questions. The ta and owner want to make sure you Smile after they are finished!

Review 81 (2023-09-04 - Rating: 5)
Quick, easy, reasonable cost - okay with me!

Review 82 (2020-04-15 - Rating: 5)
Honest and genuine service with down to earth mentality which was very much appreciated.

Review 83 (2023-12-21 - Rating: 5)
Great service and quick response time

Review 84 (2021-04-10 - Rating: 5)
Fast and friendly. Came out the next day and got my shower taken care of.

Review 85 (2020-04-17 - Rating: 5)
Fast and professional service. Will definitely be calling again!

Review 86 (2021-01-11 - Rating: 5)
First off, the ladies in the office, Marlena and Amber are amazing. Very polite, very helpful. They answer any questions you may have and just all around friendly. When the guys came out to fix our slab leak, both of them were super nice very professional yet they made you feel like you are friends. And they did a fantastic job.

Review 87 (2024-10-03 - Rating: 5)
These guys rock

Review 88 (2020-04-15 - Rating: 5)
I had an issue with my sink disposal and bathroom drainage and A1 was able to resolve both my issues within one day! Very efficient and reasonable rates. Friendly help over the phone and they were able to simplify a seemingly complicated project! Thank you for a great job and being so responsive! Ill be back.

Review 89 (2023-12-26 - Rating: 5)
Great experience and friendly staff

Review 90 (2020-07-06 - Rating: 5)
They were very responsive and got the job done quickly..

Review 91 (2023-12-22 - Rating: 5)
Great company and great people.

Review 92 (2017-09-01 - Rating: 5)
As soon as we called we knew we were in good hands. Ashley was very kind and helped get a tech to us the same day. The leak behind our washing machine was fixed that afternoon. Would highly recommend them to anyone.

Review 93 (2018-07-30 - Rating: 5)
Thankful to have got in touch with A1 Plumbing to fix my water heater. They saved me hundreds of $$ and heartache. Truly a professional company with great customer service.

Review 94 (2020-04-15 - Rating: 5)
Came out and solved all my needs in this time of uncertainty. Dont hesitate to call and have them come out. Up front pricing and great deals.

Review 95 (2020-04-15 - Rating: 5)
Recently bought a house but was having some problems with the plumbing. Even with all the commotion in the world they provided quality work with in an amazing time frame.