Bobs Backflow & Plumbing Services, Inc

Located in Jacksonville, Florida

Address: 4640 Subchaser Ct UNIT 113, Jacksonville, FL 32244, United States

Phone: +1 904-268-8009

Rating: 4.5

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Review 1 (2024-08-23 - Rating: 5)
I used Bob’s Backflow Service for the first time recently. The office staff were all very friendly, & very helpful. I sent at their request a video of my issue. We set up an appointment. My Service Specialist called to tell me he was on his way and his ETA. Nicholas was prompt, didn’t waste anytime getting into the system. He analyzed it , & started his repair. I was impressed as to his methodical approach. His level of expertise was impressive. I sat with him the entire time. On a Professional Level I would rate Him a 10. He is an All Star on Bob’s Team! People like Nicholas are hard to find in today’s job market. I highly recommend Nicholas & Bob’s services. I was referred to them by my irrigation Specialist.

Review 2 (2024-08-09 - Rating: 5)
Finding integrity and excellent customer service these days is harder and harder to find. Bobs Backflow did NOT disappoint!! Stephanie was phenomenal and Nicholas could not have been more knowledgeable and professional. Another backflow company stressed me out and had me believing we were going to spend hundreds of dollars for a repair that turned out to not be necessary at all. Thanks so much!!

Review 3 (2024-12-12 - Rating: 5)
The service I received was outstanding and all of the staff that I spoke to were very helpful and kind. I would highly recommend!

Review 4 (2024-08-08 - Rating: 5)
Nicholas did a perfect repair to my back flow system today. I am totally impressed with every employee that I had contact with. They understand customer service

Review 5 (2024-12-10 - Rating: 5)
Nicholas was a great help with our backflow replacement. From beginning to end he answered all our concerns.

Review 6 (2023-10-04 - Rating: 5)
Great service - responsive and honest! I worked with Jimmy and Loren, and could not be more pleased.When I noticed a leak, I initially reached out to the vendor who installed my backflow only three years ago. It took me four calls to get a call back. When they arrived, they charged $125 for a 5-minute site visit, and told me I need to replace the entire unit for over $1,200.I called Bobs for a second opinion. I spoke to Loren, who provided more options AND better pricing. The best part was when the technician, Jimmy, arrived, he spent time opening the unit, identified/removed debris that was causing the issue, fixed everything, and did not sell me anything. I spent less with Bobs to fix the issue than I did with the initial vendor just to show up. I know who I will call in the future; thank you again!

Review 7 (2024-04-30 - Rating: 5)
Recently we had to repair our backflow preventer. Michael Hayden did an awesome job and saved us a lot of money. We will definitely recommend him for reliable and fast service.

Review 8 (2024-12-24 - Rating: 5)
Customer Service rep, Stephanie, and the Field Tech, Michael, were great. They explained the JEA process and showed up when they stated. Michael even called to tell me he was on the way. He efficiently tested my system and locked the gates on his way out. Stephanie, helped expedite the JEA process.Thank you for the service.

Review 9 (2023-10-19 - Rating: 5)
Hanna is an courteous professional who provided excellent and timely repair service for us. She took the time to explain what the problem was and what she was doing in order to provide a repair. I would highly recommend Bobs Backflow for any system repair or replacement issue.

Review 10 (2023-06-09 - Rating: 5)
Working with Bobs was a breeze. Quick and easy customer service along with excellent repair work.

Review 11 (2023-09-01 - Rating: 5)
Kenny,Shane,Josh, Jimmy .worked so well as a team . I was impressed . Been manger 17 years my building and not see workers like this in a long time . Job Done and they are welcome back anytime . Service , Prices and Robert manager speedy and professional work ethic . Good job guys 👍

Review 12 (2023-09-08 - Rating: 5)
Great work, speedy install. They personally handled my situation and followed up to make it right. Thanks!

Review 13 (2023-08-28 - Rating: 5)
Our subdivision Johns Glen was notified our backflow system had failed JEA inspection and needed to be replaced to meet the new state standards. Bobs Backflow handled this perfectly. Their office person Kristi Santo was so knowledgeable and just the nicest lady helping me get this all set up. I knew nothing about a backflow and she had the patience to help me thru this process. The two guys who came to replace the old backflow my word do they come any nicer - Thomas and Ellis - wow they walked me thru the replacement explaining everything - such professionals. They turn in the paperwork to JEA which I so appreciated. All I can say is Bob Backflow sure knows how to hire some great employees - these three represent their company in a first class way !!!

Review 14 (2022-02-10 - Rating: 5)
Nicholas was the technician who arrived to replace our check valve assembly. He was fantastically polite, professional, and focused. He did not let me distract him as I was asking him questions about the assembly. He patiently explained the features of the preventer and was incredibly courteous throughout. I cant say enough positive things about him.

Review 15 (2023-03-21 - Rating: 5)
I called Bobs to replace my aging backflow preventer. Service tech Nicolas exceptional attitude and service was terrific. I can see the day he is running the entire company; he was that good to deal with.

Review 16 (2021-11-04 - Rating: 5)
Fast reliable service. Your best asset and advertising business card is your technician Nicholas. His professional, polite and respectful attitude is a big plus to your business. Hope to request him if and when I need your services again. I am a very satisfied first time customer.

Review 17 (2023-03-21 - Rating: 5)
Michael came out to inspect our irrigation Backflow. It was original equipment and after 20 years it failed. Michael explained in detail what was wrong, the options to fix it, all in a professional manner. We have selected them to do the replacement due to the time they took to explain in detail the issues and paths to repair

Review 18 (2019-07-24 - Rating: 5)
Just had them install a below-ground backflow preventer at my Avondale residence for my new irrigation meter. The techs were both very friendly and very professional. They arrived on time and did what I thought was a great install.I had called a few other companies and Bobs was easily the best deal.Also Bobs takes care of certification and notifying the JEA of the new meter going into service. This is a huge bonus for me. They pretty much take care of everything.And I highly recommend paying the few extra bucks for an underground unit. Flush to the ground and no worrying about mowing or trimming around the box.I would not hesitate to recommend Bobs to both family and friends.

Review 19 (2023-10-23 - Rating: 5)
Awesome company always very professional and on time and the work is done great every time I deal with them and Hannah is the best and very knowledgeable about her job and explains how the work was done in detail shes the best.

Review 20 (2019-10-11 - Rating: 5)
Had a leak in my backflow assembly. Rob got me scheduled for the next day. Matt and Kenny were on time, polite and fixed my leak promptly. The cost of the repair was VERY reasonable. I certainly would recommend them if you need this type of service.

Review 21 (2021-03-20 - Rating: 5)
Extremely responsive and professional. Have used them to perform annual check on our back flow system for the past two years. Today, I noticed a leak outside the house at 7:15. Called them before opening of business, and they had someone out to fix the issue by 9:30 that morning. Very pleased and will recommend in the future.

Review 22 (2019-11-22 - Rating: 5)
Called a few backflow companies, none compared to Bobs Backflow. They are very professional and provide excellent service. Nicholas came out and installed an upgraded assembly and he was friendly, knowledgeable and left the site clean and neat. Wendy in the office knows her stuff and did her best to help us understand the whole backflow process. We highly recommend Bobs Backflow and plumbing! Thank you!!

Review 23 (2024-08-02 - Rating: 5)
I had my backflow repaired today by Jimmy and he did an excellent job! Hes very technically knowledgeable and can communicate technical issues and problems very well. I highly recommend him!

Review 24 (2022-02-15 - Rating: 5)
Young man that work for Bobs backflow did a great job provided great information/insight on backflows. Give this young man a custom service job / more money he is an asset to the company. Name: Nicholas, didnt get the last name. Will call for future plumbing needs.

Review 25 (2024-01-11 - Rating: 5)
Office scheduled the service to my backflow preventer asap...the tech was on time, friendly, and had my valve back up and running quickly. Thanks, Bob!

Review 26 (2015-11-12 - Rating: 5)
I received notice from JEA that I needed some testing done and I wasnt quite sure what I needed to do. Thankfully, I called Bobs and they knew exactly what needed to be done, did it quickly, and submitted all of the paperwork for me! I plan on using them annually for testing, and if I do have any plumbing issues they will be the first call I make.

Review 27 (2022-12-07 - Rating: 5)
Bobs Backflow did an amazing job on our backflow replacement! Matt Gardner is the BEST!! I couldnt be happier with the work they did, my neighbors are jealous!!

Review 28 (2022-10-19 - Rating: 5)
Great company with experienced professionals. They were efficient and polite and reasonably priced. Just a solid experience from start to finish. Highly recommend.

Review 29 (2023-08-09 - Rating: 5)
I use Bobs Backflow for all of my testing and backflow maintenance. They are honest and do great work! I highly recommend.

Review 30 (2022-05-17 - Rating: 5)
Rob Fisher was awesome, I called him when I had an emergency and he was more than willing to assist me. I will definitely recommend him and use him again.

Review 31 (2020-08-20 - Rating: 5)
Have used Bobs Backflow for years and they have always provided great service and value. Will continue to keep using them. They also help with making sure everything is compliant with JEA.

Review 32 (2020-06-19 - Rating: 5)
Friday afternoon just before 5 the back flow valve on the water main to one of our condo buildings started dumping water badly. I feared we would have to shut off the water to the building and leave 40 condo homes without water all weekend. I called Bobs and they came out and fixed it within 2 hours. Super service - Thanks!

Review 33 (2019-12-03 - Rating: 5)
The professionalism displayed by the employee (Larry White) onsite during an inspection shows true character and integrity in a company.Highly recommended!!! Thanks Again!

Review 34 (2023-06-19 - Rating: 5)
Such a friendly and professional company. Always so happy with their work and their willingness to help.

Review 35 (2019-02-14 - Rating: 5)
Best experience EVER working with this company. From the owner to the employee they took great care of us and were so affordable! Cannot recommend them enough!!!

Review 36 (2017-03-24 - Rating: 5)
The best backflow service in Jax! Fast, efficient and the most reasonable. I will forever use them and recommend them to everyone i know!

Review 37 (2022-03-23 - Rating: 5)
Russ Davis and Kayla did an excellent job. They were awesome!

Review 38 (2023-08-20 - Rating: 5)
In all my life, I havent been more impressed with the genuine commitment to customer satisfaction by any other company. I was shocked with how well the services were explained, how I was treated and the outcome of the work performed. Special Thank You to Nicholas, Lauren, and the Owner- you guys each independently turned a bad situation around for me- I know who I will be calling in the future if anything is needed that this company handles! Also- the new backflow ACTUALLY looks pretty (is that weird to admit???!) and we havent observed any water pressure issues, either- we are so happy (and grateful) for how this turned out- so again, Thank You so much! :)

Review 39 (2022-11-07 - Rating: 5)
Been using this company for years. Very reliable and efficient

Review 40 (2023-12-26 - Rating: 5)
After 24 years of service it was time to replace my irrigation backflow preventer as rust had deteriorated and destroyed the two water cutoff handles. Today, Nicolas Seymour arrived and installed an upgraded reduced pressure backflow preventer which will be required by JEA beginning in 2024. I found Nicolas to be professional, thorough, knowledgeable, courteous, and never tiring of my endless questions. He took his time installing the unit and ensured it was not leaking and was functioning properly before he left my home. I cannot comment on other employees at Bobs Backflow, but, i strongly recommend should you necessitate the services of this company, you request Nicolas do the job. You will not be disappointed.UPDATE: After a few days last week i realized that the faucet had developed a leak where it attaches to the backflow preventor pvc. It was not a large leak but simply continuously wet where it was attached. I called and spoke to Rob at the company and explained the situation. To my surprise he sent Matt this very same day in a matter of a few hours from my phone call to eliminate the leak. This is the kind of customer service that is rare these days. I appreciated the prompt corrective action and attention to my concern.

Review 41 (2023-05-30 - Rating: 5)
Amazing! Reliable, quick to respond, and so kind. Thank you!!! Highly recommend.

Review 42 (2019-02-21 - Rating: 5)
Fantastic service, very professional and reasonably priced. I would recommend to anyone.

Review 43 (2023-08-25 - Rating: 5)
We had a wonderful experience with Hannah who replaced our backflow. She was knowledgeable and professional!

Review 44 (2018-02-22 - Rating: 5)
Great Company and Great people. Jesse is very knowledgeable and professional.

Review 45 (2023-07-07 - Rating: 5)
Top-notch service. I cant say enough good things about Kristi and Celia. Had a glitch dealing with JEA regarding our annual backflow preventer test this year. These amazing employees did what it took to resolve it immediately. I am greatful for their help and highly recommend Bobs.

Review 46 (2020-10-08 - Rating: 5)
Bobs Backflow was very helpful and went above and beyond when servicing my backflow valve.

Review 47 (2017-03-05 - Rating: 5)
Have used Jesse @ Bobs back flow for yearsEfficient professional work. Always reinsulates each year.

Review 48 (2023-10-06 - Rating: 5)
Very honest people with reasonable price!!

Review 49 (2023-01-18 - Rating: 5)
We were referred to Bobs Backflow by some friends as we needed our backflow replaced due to the old one rusting out. Scheduling the appointment was easy, they handle everything to make sure its compliant, the technician was in and out in about an hour and was very professional. I would definitely recommend them to anyone who is looking for similar work.

Review 50 (2019-04-02 - Rating: 5)
Its all done simply and without any added hassles, Bobs is number 1

Review 51 (2020-12-14 - Rating: 5)
I placed a service order, the order taker was a good listener, understood immediately what I was talking about and gave me a good understanding what to expect. They charge $30 for the test, which is cheaper than going through JEA, and it comes off the work order if your unit fails. All the plumbers I called wanted substantially more. Hoping the rest of the experience goes as well.

Review 52 (2021-03-07 - Rating: 5)
Came out w one call and took care of our issue.

Review 53 (2019-06-06 - Rating: 5)
Prompt - courteous - efficient. Cant ask for much more.

Review 54 (2018-12-11 - Rating: 5)
The technicians are very respectful and organized and they do a very good job. I would recommend Bobs backflow to anyone who needs theyre backflow replaced repaired or service or inspected and certified. #backflowinspectors #Bobsbackflow