Generator Supercenter of Southwest Florida

Located in Fort myers, Florida

Address: 16243 S Tamiami Trl Ste. 4, Fort Myers, FL 33908, United States

Phone: +1 239-887-6090

Rating: 4.6

Services

Delivery
In-store shopping
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Credit cards
Debit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-26 - Rating: 5)
Overall, the price, sales experience with Ted, the installation with Brandon’s team, Mike who pipped the gas, and Derrick who performed the start-up and in-service made it a very seamless process. Generator Superstore of SWF located in Fort Myers is a top notch outfit and their staff are highly skilled, trained and knowledgeable like Gaspare C. who took the time to go over and explain in detail each aspect of how the generator transfers power during an FPL interruption. For peace of mind and a hassle-free experience I highly recommend this company!

Review 2 (2024-11-20 - Rating: 5)
I have been impressed with the progress and Scott did a great job on start-up. We had a little scheduling problem with the gas line installation (sub-contractor missed the appointment), however the scheduling team got it taken care of quickly and without any problems. The workmanship looks good and Id do it again.

Review 3 (2025-01-03 - Rating: 5)
Kyle T. Came to my house today to work on my generator he did an awesome job and was very informative and answered all my questions also before he left wanted to know if I had any other questions. He gets an A+ and keep up the great work. I am very appreciative of how they worked to help me with my problem with the generator.

Review 4 (2024-12-31 - Rating: 5)
The technicians performed their task in a timely, professional, manner and were willing to make minor, customer requested adjustments.Scott completed our system start up and trading today. He knows his “stuff” and is very good at what he does.

Review 5 (2024-11-18 - Rating: 5)
Install was excellent. Shout out to Taylor Moore who was timely in arrival, completed the work promptly, and still had time for all my questions.

Review 6 (2024-12-18 - Rating: 5)
Gaspare C. did our routine maintenance service on our Generator today and I couldnt recommend him more highly. He was courteous, explained everything he was doing and careful around plants. He even wrote us a personalized note thanking us for being customers and wished us Merry Christmas. 5 star service from a 1st class gentleman

Review 7 (2025-01-08 - Rating: 5)
David came to our house promptly and was absolutely wonderful to deal with. He is very knowledgeable and kind and courteous. He went through every step in great detail and with patience. He is an asset to this organization. Teji Chadha

Review 8 (2024-10-26 - Rating: 5)
After waiting 12 hours to hear from Florida Light & Power that our power outage was not their responsibility, my next call was to the emergency number for the Generator Supercenter where we have an annual maintenance contract. Within 45 minutes our service technician Gaspare arrived from Fort Meyers on Saturday evening. He replaced one component of the transfer switch which was visibly fried during the early morning surge and was on his way. Literally one hour from my first contact with the Company, full power was restored to our home. Great customer care and service from the emergency line operator to our top notch and friendly technician who didn’t hesitate to explain everything he was doing as he completed his work. Highly recommend this Company which installed our system in 2020!

Review 9 (2024-12-06 - Rating: 5)
Alejandro and Will were very polite and professional when teaching us how to operate our new Generator. I work from home and they were very courteous to let me know when the power was going to be shut off. Highly recommend them!

Review 10 (2024-11-27 - Rating: 5)
David did an outstanding job coming out tofix my Satellite Link on my brand new Generator. He was very detailed in explaining what was initially wrong and proceeded to fix and test the corrected issue in a timely manner. While there, David also went through the settings on the Generator itself ensuring everything was set up correctly. Great work David!

Review 11 (2024-12-03 - Rating: 5)
We had a generator installed in 2021. Being from New England and never experienced a hurricane before, we decided to put a stand by generator in. Everything was taken care of. Permits for our HOA, the burying of the tank, all went seamlessly!Three years later and three hurricanes later we were experiencing some power surges as were our neighbors. After Milton our power never switched back to FPL. Long story short, I had to call an electrician. Our transfer switch had been arcing, and it blew the switch. The electrician couldn’t fix it. That was over a $450 bill! The Generator Supercenter sent a tech out and he couldn’t fix it. They had to send someone else out. That was a $220 bill. I was getting upset by this time so we up to the store and spoke to Jessica, the service manager. She was FANTASTIC! We sat in her office and it was all taken care of.The next day Chad came and replaced the whole panel with a new one. He was wonderful! He explained everything and put a new battery in! As he was leaving he leaned on the gas line and it broke!He apologized over and over and called for someone to come and fix it that day. Brian came and did a wonderful job of repairing the gas line and putting in all new parts. The weather had corroded several places that we never would have seen until there was a BIG problem. All of this was done at no cost to us! They truly care about their customers. Now a few weeks later, we tripped over the new vent pipe and broke it off. We called the office and they sent David right over to fix it at no cost! He was great too!If you are thinking about getting a generator- do yourself a huge favor, CALL THE GENERATOR SUPERCENTERTHEY CARE ABOUT THEIR CUSTOMERS!AND THEY HAVE A GREAT STAFFTHANK YOU,JESSICACHADBRIANDAVID

Review 12 (2024-12-05 - Rating: 5)
Generac came over yesterday to install the transfer switch in my garage and did a great job! I Would highly recommend them for their quality of work and reliability. Alejandro was great to work with and did a really great job!

Review 13 (2025-01-02 - Rating: 5)
David the technician was excellent. He was very professional and explained everything he was doing. He found the problem quickly and fixed it immediately. David is the model to follow.

Review 14 (2024-12-30 - Rating: 5)
Great company to work with, and our technician, Kyle T., was very knowledgeable and informative. He explained step by step what was wrong with the generator. Will definitely use Generator Supercenter again.

Review 15 (2025-01-02 - Rating: 5)
Kyle T was the service person that came to do the initial startup and show me how it all works. He was awesome!!! Took his time and made sure I understood how everything works. Highly recommend!!!

Review 16 (2024-12-09 - Rating: 5)
Robert and Tyrone were my electricians. They did a very, very nice job very efficient and cleaned up after themselves. Very happy with their work today thanks Robert and Tyrone. Gaspare C. did my start up today he was great he explained everything and answered all my questions. Great Job!!!

Review 17 (2024-12-30 - Rating: 5)
Kyle T technician explained the startup sequence than did it. Answered my questions about the unit in and outs, dues and donts.A 5 star rating for him. Move him up for advancement. Thanks Joe.

Review 18 (2024-11-26 - Rating: 5)
We have had excellent service (5 star) from Dave at GSC! He has done our maintenance on several occasions and we now request him when possible. He is very knowledgeable and helpful and we trust that his expertise will keep this very expensive and most necessary equipment in fine working order!

Review 19 (2024-10-24 - Rating: 5)
Just finalized our whole home installation and had a great experience with the company and our installer Taylor Moore. Professional job and support through the entire process. Taylor was very efficient and thorough when he was at our home.

Review 20 (2024-09-17 - Rating: 5)
After a bit of a setback, through no fault of Generator Supercenter, they commenced to do what they do so best. That is, help us select the best generator for their customer and continue to facilitate the rest. We have had our generator almost 2 years with no hurricane to test it!! We are definitely not complaining. We have a generator that exercises faithfully each Thursday for a prescribed time. Much better than I myself can do!! There is not a thing I can find negative to say about Generator SuperCenter. Thank you for being a diligent company with positive business ethics.

Review 21 (2024-12-17 - Rating: 5)
Alejandro, Willi, and Ozzie were great. They knocked out the instillation of my new generator in one day. They even got it inspected. When they were done they cleaned up perfect. I am glad that I chose Generator Supercenter.

Review 22 (2024-11-11 - Rating: 5)
Gaspare E. came to do our annual maintenance and set up a monitor for us -- he was communicative about his arrival time, arrived promptly, handled the service well, and answered my many questions. Thankfully, he noticed that our generator was still factory-set to run natural gas -- a mistake of the installer -- and he switched the lever to run it on propane. Gaspare is 5-star for finding that. (Our installer gets a 2 for that oversight, but that is for a separate review, I suppose.)

Review 23 (2024-10-30 - Rating: 5)
I recently had a whole house standby generator installed. The technicians, Taylor Moore and Kendry did a fantastic job. They were very professional explained everything that was going to happen regarding the install process. Five stars for both of them.

Review 24 (2024-11-11 - Rating: 5)
The team of Taylor and Kendry were great, answered all questions, clean install, minimal touch up painting needed, very professional and explained everything they were doing and the next steps in the installation process! Five stars!

Review 25 (2024-11-05 - Rating: 5)
Our experience with technician, Gaspare, was a positive and pleasant experience. Beginning with his phone notification of his arrival time. He was punctual and immediately began the repair. He was well trained and prepared for the task at hand. His approach was methodical and thorough. He invited me to observe his work if I chose. He subsequently identified the starter as the part to be replaced. A job well done by Gaspare.Art Martinez

Review 26 (2024-11-14 - Rating: 5)
Interaction with Generator Supercenter was positive from start to finish. We were very happy with the service we received and love the peace of mind our generator brings to us. Highly recommend them and we have done so!

Review 27 (2025-01-08 - Rating: 5)
David was great and really helpful doing our maintenance today. We really appreciate how detailed he was. Thank you!

Review 28 (2024-07-23 - Rating: 5)
Service technician, Scott installed our generator fuel monitor. He was such a very nice person and extremely knowledgeable and helpful. He helped me install the fuel monitor app on my phone and explained the process. Super impressed with the service from Scott and from the Generator Supercenter of Southwest Florida, Fort Myers Office.Also had the pleasure of speaking with customer service reps, Jessica and Kyle. Both are super friendly and very helpful. Jessice walked me through the process of setting up the app and stayed with me on the phone to make certain that everything was working as it should.Such a wonderful company to do business with. Thank you to all for your excellent service! I highly recommend this company!

Review 29 (2024-08-09 - Rating: 5)
I received a notice from Generator Supercenter advising that my generator was offline (part of my service plan). Unfortunately, I could not take care of it, as I was out of state, receiving medical treatment. Jessica Bates and her service team jumped into action and took care of the issue immediately and reported back to me the next day with photos of the service call completed! I’ve been impressed with the owner, Grant, as well, during installation.Both Grant, Jessica and the Generator Team have been absolutely terrific and responsive. I highly recommend!

Review 30 (2024-12-10 - Rating: 5)
Kyle and Jaydin did a great job setting up our unit and teaching us how to use it. They explained all the features including checking the oil and keeping up maintenance

Review 31 (2024-11-16 - Rating: 5)
We would like to give a 5 star review to technician Gaspare C.He came to do a checkup on the generator which he did very well. We wanted him to turn on the generator so we would know what it sounded like if it ever went on. He did so & then our TV went off & we didnt know how to get it back on. Gaspare took the time to get the TV back on & put us at ease. We are elderly folks & he couldnt have been more kind and helpful to us. He made our day!

Review 32 (2024-12-11 - Rating: 5)
We had a great experience with Gaspare C. He gave a very detailed explanation as to what was wrong with the generator and how he would repair it. He was very courteous and left a very professional impression.

Review 33 (2024-09-08 - Rating: 5)
I had an excellent experience doing business with Generator SuperCenter. The salesman did not push. He gave the facts for me to decide. The quote was the best of five. Installation was on time. So far no issues.

Review 34 (2024-12-23 - Rating: 5)
Kyle T was here today to service our General Generator. Very smart and professional. He quickly diagnosed our problem and solved it.I would highly recommend him for your Generator service needs. 👍

Review 35 (2024-12-23 - Rating: 5)
Kyle T just serviced my Generac Generator today.He is very knowledgeable and professional and quickly solved our issue. I would highly recommend him to solve any problem Generator problems that you may encounter.

Review 36 (2024-12-08 - Rating: 5)
Taylor and his team did an excellent job installing my Generator. Spent explaining what I needed do in future. I would recommend the company to any one that needs a generator.

Review 37 (2024-11-14 - Rating: 5)
After having my Generac generator for a year, it was time for my first annual maintenance service. Jasper , my technician, phoned to say he was on his way and would be at my home shortly. We went to my generator and I had a question that Jasper answered. Jasper came to my door afterwards and explained what was done. I feel comfortable that my generator is working properly and I give Jasper 5 stars for being customer friendly and knowledgeable.

Review 38 (2024-12-27 - Rating: 5)
We had a generator installation today 12/27/24 by three guys Mike, Juan and Hugo.Great job, professional and quick.Thank you!

Review 39 (2024-10-26 - Rating: 5)
My technician Derrick Lyons was very prompt and efficient. I had an extended dialog about what he was doing and he was clear and exceeded my expectations. I had spoken to the manufacturer of SAK-60-C and wanted to upgrade to 3.0. Generator Supercenter is one of the few Centers which has this 2023 product. Derrick did not leave until after running a complete Generator Load Maintenance transfer with delayed turn on for each of the HVAC air handlers and condensers. Great to see it all in operation. Thanks Derrick !👍

Review 40 (2024-09-08 - Rating: 5)
Technicians were on time. Each one explained their part of the process.I received reminder calls and emails regarding subsequent visits. I did not have to deal with the city of Naples, getting my own contractors or getting permits. All I did was to notify my HOA.

Review 41 (2024-12-09 - Rating: 5)
Technician Gaspard C was punctual, knowledgeable and efficient with repairing a faulty controller and replacing a front seal. He was very good at diagnosing the problem an explaining it to me.

Review 42 (2024-09-04 - Rating: 5)
Kyle, the Generator Supercenter technician, serviced and repaired our generator this morning. He called while enroute with a 15 minute heads up. He was punctual, professional, competent and polite. Awesome young man! Great service!

Review 43 (2025-01-08 - Rating: 5)
Taylor and Kendry with Generator Superstore were very helpful. Prompt & professional. I would highly recommend them. Mike Kadel

Review 44 (2024-12-20 - Rating: 5)
Jaydin with generator super center was a great technician. He checked in with me and asked if I had any concerns. I really appreciated Jaydin’s professionalism.

Review 45 (2024-12-17 - Rating: 5)
Jaydin F from Generator Supercenter, came to do maintenance on our 1 yr old generator. He was polite, professional, told me what he was going to do to keep our generator in top condition and ready should an outage occur. Thank you.

Review 46 (2024-12-05 - Rating: 5)
Had Scott service our generator today. He was right on schedule, and called enroute. He was friendly, knowledgeable, and did a great job!

Review 47 (2024-12-10 - Rating: 5)
Gaspare did a fine job. He was very professionall, understood the problem and fixed it the first time. I would recommend him highly.

Review 48 (2024-10-22 - Rating: 5)
This review is specifically for Robin at Generator Supercenter. She is a bright shining light in the resolution of our problem with our generator. Even though I had emailed, called, and left voicemails, to no avail, it took Robin to finally have someone come out and finish the proper full installation of all electric panels to the generator. KUDOS to Robin!

Review 49 (2024-07-24 - Rating: 5)
I want to give a 5 star review for our service technician, Scott. He is knowledgeable, friendly, prompt and efficient. He explains things very clearly and is patient in answering our questions. Thanks for all you do for us, Scott.Sam ChesterNaples, FL

Review 50 (2024-10-22 - Rating: 5)
Taylor Moore and Kendry were excellent workers. They worked until the job was completed and explained how the generator will work once the installation is complete. They were complete professionals at doing their jobs!

Review 51 (2024-12-26 - Rating: 5)
Kaspare did a fabulous job in a very timely manner and explained everything he did with me!

Review 52 (2024-12-31 - Rating: 5)
Very courteous, knowledgeable and service oriented. Highly recommend.Our technician, Scott, was terrific!

Review 53 (2024-12-04 - Rating: 5)
Derrick & Yusniel were just out for my generator start-up and demo. They inspected the entire project and even noticed a small piece of PVC that needed to be re-glued. They explained every aspect of my generator slowly and clearly and took the entire system through all of the steps of a power outage. Couldnt be happier with my new generator, or Generator Supercenter.

Review 54 (2024-12-31 - Rating: 5)
Gaspare C was very professional and knowledgeable. Thank you for the great repair on our generator.

Review 55 (2024-08-23 - Rating: 5)
8/23/24Jailan Ramos-Diaz is an amazing and welcoming first contact or gate keeper that answers the phone with her pleasant voice and true sense of helping clients. Jailan (who told me she was a new hire) helped me with the complete but also not pushy explanation of your service plan and monitoring of my new generator I had installed a year or so ago ! Whomever hired Jailan, hired a quick learner and pleasant person ! Jailan gave me the final re-assurance in knowing I purchased my generator from the right company, Generator Supercenter of Southwest Florida ! From Carly, Robin, Ted, my salesperson and now Jailan who took all of the time with me on the telephone clearly explaining all my options for the very important 24/7 monitoring and maintenance of my generator. For me, this monitoring and maintenance is MOST IMPORTANT because I travel back and forth to Michigan. The peace of mind I now have is priceless knowing my home is protected 24/7 by Generac Holdings, Inc. EVERYONE SHOULD HAVE THIS IMPORTANT MONITORING AND SERVICE PROTECTION, IN SOUTH WEST FLORIDA !GNRC executives including but not limited to: Wesley Metcalfe, Gavin Clark, Grant Smith, Robert DeShazo must acknowledge Jailan for her service above and beyond, her professionalism and very pleasant attitude for your companys clients.Stockholder and Customer for Life,George F. Riegel, Jr., MD.

Review 56 (2025-01-02 - Rating: 5)
Great job by Tyrone and Robert. Bring on the Hurricanes.

Review 57 (2024-11-05 - Rating: 5)
Our technician, Gaspare was very thorough. He was available for discussion regarding the unit and was very knowledgeable.

Review 58 (2024-11-09 - Rating: 5)
Hugo was a professional leader in his job as he and his team installed the generator at my home. They were pleasant and easy to work with.

Review 59 (2024-11-19 - Rating: 5)
Gaspare completed the installation and hook up process and was superb. Very knowledgeable and customer friendly.

Review 60 (2024-11-06 - Rating: 5)
Kyle, our service technician, did a fantastic job of repairing our generator. He was professional and meticulous in his work.

Review 61 (2024-12-16 - Rating: 5)
Was very pleased with Scott’s attention to detail and willingness to answer my questions. He was friendly and efficient.

Review 62 (2024-12-16 - Rating: 5)
Jaydin did a great job on our annual generator service. Quick, thorough, clean and polite.

Review 63 (2025-01-02 - Rating: 5)
Jaydin did a great job getting my generator started and explaining it to me. RDK

Review 64 (2024-12-26 - Rating: 5)
Has Patel is fantastic. He replaced a bad auxiliary switch in less than five minutes.

Review 65 (2024-12-02 - Rating: 5)
Taylor was awesome !!!! I wish every tech that showed up at my house was as good as he is

Review 66 (2024-11-13 - Rating: 5)
Very responsive. Excellent service. I have annual maintenance plan and 10 year extended coverage.

Review 67 (2024-11-18 - Rating: 5)
Derek was very thorough & friendly when he walked us through the final steps of our Generac Generator.

Review 68 (2024-10-26 - Rating: 5)
Gaspare C was very informative and explained everything so even I understood.He’s a real asset to the company.

Review 69 (2024-12-18 - Rating: 5)
Kyle T was was professional, courteous & answered questions clearly. An asset to your company.

Review 70 (2024-12-27 - Rating: 5)
Generator technician Scott serviced my generator. Was professional and excellent service.

Review 71 (2024-11-15 - Rating: 5)
Gaspare C was friendly, efficient and very professional. He represnts your company very well!

Review 72 (2024-11-13 - Rating: 5)
Great crew - friendly efficient and knowledgeable

Review 73 (2024-10-10 - Rating: 5)
Thankfully we didnt need our generator from the Generator Supercenter to turn on during Hurricane Milton, but we were relaxed throughout the storm knowing we had the power backup if we needed it.

Review 74 (2024-12-11 - Rating: 5)
We recently had the pleasure of having out generac install at our house with Zach and his team at Generator Supercenter, and we couldnt be happier with the experience. From the initial install to the final installation, their service was nothing short of exceptional. Zach and his team went above and beyond to ensure everything was perfect, and their attention to detail and professionalism truly impressed us. The installation was smooth, efficient, and done to the highest standards. We are extremely satisfied with our new generator and the peace of mind it brings.Thank you, Zach and the entire team at Generator Supercenter, for your outstanding service and dedication. We highly recommend your services to anyone in need of a reliable and professional generator installation.

Review 75 (2024-12-31 - Rating: 5)
Kyle and David were very profressional and solved my generac problem

Review 76 (2024-12-19 - Rating: 5)
Great service. Always prompt and courteous. Jaydin is a great technician!

Review 77 (2025-01-03 - Rating: 5)
Great experience and Jaydin F. was very professional.Derek

Review 78 (2024-12-09 - Rating: 5)
Gaspare took the time to figure out I had a faulty fuel sensor. Had several warnings.

Review 79 (2024-12-23 - Rating: 5)
Jayden F. did a great job, fast & friendly service complete with explanation.

Review 80 (2024-12-19 - Rating: 5)
Gaspare did an awesome job getting me back up and running. Thanks Gaspare

Review 81 (2024-12-12 - Rating: 5)
Gaspare provided excellent service, explained everything thoroughly, and went above and beyond to find the right solution. Thank you, Gaspare!

Review 82 (2024-12-19 - Rating: 5)
Taylor very instructive in letting me know how the system worked and I was very pleased. - Rich Fox.

Review 83 (2024-12-26 - Rating: 5)
Tech was knowledgeable, courteous and informed me of all testing being performed.

Review 84 (2024-12-13 - Rating: 4)
Everything went super. Gaspare was professional and polite. Appreciate the service.

Review 85 (2024-11-29 - Rating: 5)
Alejandro and Taylor did a great job very professional. Thanks!

Review 86 (2024-12-02 - Rating: 5)
Kyle and Jayden did the maintenance on my generator. They called before they arrived and were very professional!

Review 87 (2024-12-14 - Rating: 5)
Scott was awesome and we are pleased with his promptness and work

Review 88 (2024-12-10 - Rating: 5)
Scott was the technician that serviced my generator. He knowledgeable and courteous

Review 89 (2025-01-08 - Rating: 5)
Great job repairing my generator.Kile TGaspard C

Review 90 (2025-01-02 - Rating: 5)
Kyle T was friendly, thorough & knowledgeable, a real keeper.

Review 91 (2025-01-03 - Rating: 5)
Very efficient and knowledgeable. Called enroute and arrived on to. Discovered and fixed the issue very quickly!!

Review 92 (2024-12-30 - Rating: 5)
David came by to service our unit, and he was, by far, the best & most thorough tech we’ve ever had! Very detailed in his work, and explained everything to us.

Review 93 (2024-11-15 - Rating: 5)
Great experience and great service. We are really please with the process and installation of the generator.

Review 94 (2024-12-23 - Rating: 5)
Kyle T was the service tech and did a great job.

Review 95 (2024-12-16 - Rating: 5)
Jaydin did an excellent job with our annual maintenance today

Review 96 (2024-12-07 - Rating: 5)
Went over and above what was expected even adjusted valves on my generator with my service no additional cost!

Review 97 (2024-03-05 - Rating: 5)
GeneratorSuperCenter of Fort Myers did an exceptional job handling all the permits and keeping us informed during the installation of our 24KW Generac Generator. Jessica Bates, Service Department Mgr, and David Radford, Service Technician always go above and beyond to ensure quality service. If youre thinking about buying a Generator, I highly recommend this company!!

Review 98 (2023-06-01 - Rating: 5)
Working with The Generator Supercenter was a great experience. You will be assigned a project team that will take you through each step of the process from permitting to installation. After calling many local companies I selected the team at The Generator Supercenter and I am very glad I did. Do not hesitate to contact them for your generator needs.Rick

Review 99 (2021-06-17 - Rating: 5)
I was totally pleased with the installation team.. they were professional and extremely friendly, excellent workmanship and extremely patient answering our questions. The quality of their service made us feel comfortable enough with your company that my wife signed up for your annual monitoring source... I will not hesitate to recommend your company to others simply from our experience with you installation crew

Review 100 (2023-10-04 - Rating: 5)
Generator Supercenter was great to work with for many reasons! The communication was excellent, they handled all of the paperwork which can be very confusing to a homeowner, follow up was great and the people were super! I highly recommend using Generator Supercenter!

Review 101 (2024-12-18 - Rating: 5)
Gaspare did a great job replacing my starter and fixing my battery terminal. Also. answered questions I had. Very professional, knowledgeable and friendlyThanksMike

Review 102 (2022-10-05 - Rating: 5)
I cannot say enough about the team that Grant Smith, owner, has put together. The corporate office in Houston sent me as part of the Emergency Response Team and we walked into a group of well organized, extremely tired crews, that had been working around the clock since Ian had hit Southwest Florida. The focus on helping both existing customers and even non-customers was amazing. Keep up the good work everyone!

Review 103 (2024-12-19 - Rating: 5)
David and Kyle replaced my engine under warranty today. They came on time and worked together as a team. The job was done in no time. Very happy with the outcome.

Review 104 (2024-12-13 - Rating: 5)
Jaydin & Kyle were professional, good listeners enabling them to answer all my questions clearly. Both of them were very patient with me, and I never felt rushed

Review 105 (2024-09-08 - Rating: 5)
Competitive pricing, great installation service, timing was shorter than expected

Review 106 (2021-04-28 - Rating: 5)
This is a top notch company to deal with. Generator Supercenter took the time to analyze our needs for a stand-by generator and provided a generator that will meet our needs both today and in the future. The installation staff was prompt and easy to work with and willing to answer any questions we had and offered assistance to answer any additional questions we might have. The office staff were very responsive and willing to acquire all the necessary documentation, drawings, insurance certificates, etc. that were required by our home owners association. We have already recommended them to several of our neighbors.In addition to all of this, we felt that their pricing was VERY reasonable as well.

Review 107 (2023-10-20 - Rating: 5)
It took a while to get my final permit approved, but the generator was installed and has worked flawlessly.Generator Supercenter worked with me to get the info necessary for the City of Naples to resolve everything. Thanks Robin for your help!

Review 108 (2021-04-27 - Rating: 5)
We were very impressed about how the whole operation went from start to finish. We were kept informed about our generator and when we would be getting it. When time came to install it everything went smooth. Unbelievable. A very good company to do business with. Including installing and the gas company for installing the tank. Would recommend Generator Suppercenter to anybody.

Review 109 (2024-11-17 - Rating: 5)
The technicians from Generator SuperCenter, Taylor and Kendry, were efficient, neat, professional and respectful. Besides the generator itself, Taylor explained the purpose and operation of the other electrical components that were installed on my electrical system. I appreciated that.

Review 110 (2021-08-23 - Rating: 5)
Jose and Andre installed the electrical panel for our Generac Generator. They were efficient, professional and thoughtful. They did a great job and even textured the inside garage wall after they were finished. We were very pleased with the result and would highly recommend them!

Review 111 (2020-07-28 - Rating: 5)
I found these people to be extremely conscientious and totally professional. I had a problem with my air conditioner and Grant, the manager, sent someone to fix it even though it was not their fault.Their communication about permitting kept me updated. Dealing with that during COVID-19 required extra patience on their part, and they were great.I highly recommend them

Review 112 (2024-11-06 - Rating: 5)
Kyle was very professional and good personality

Review 113 (2023-09-18 - Rating: 5)
During Hurricane IAN my generator failed. Generator Superstore was there within a day. Unfortunately I had to replace my generator, and fortunately I found Generator Superstore!! They were professional and fast! Highly recommend!

Review 114 (2024-12-17 - Rating: 5)
Derrick and Yushniel were very professional!

Review 115 (2021-12-01 - Rating: 5)
Very happy and satisfied with trusting our project to Generator Supercenter of Southwest Florida. Everyone we spoke with was friendly, professional and knowledgeable. All aspects of our project went smooth and we were kept informed of all the steps involved. If you need a backup generator, do yourself a favor and call Generator Supercenter of Southwest Florida for your needs.

Review 116 (2021-05-06 - Rating: 5)
Both Jon and David were very professional. Both over communicated next steps to ensure we knew what next steps were. They left their work area clean every evening as everything was picked up and hauled away. The final install looks fantastic. Could not be more pleased with their efforts.

Review 117 (2024-09-03 - Rating: 5)
I deal with a lot of vendors from generator, air conditioned, land scraper, etc and of all the people I have dealt with Jennifer Bates at Generator Supercenter is one of the most responsive and helpful people. . I hope management at Generator Supercenter appreciates her contribution to customer service. I am extremely satisfied with my experience with this company and highly recommend it.

Review 118 (2024-11-20 - Rating: 5)
David was excellent as always. Calm, personable, professional, and prompt. Couldn’t wish for better!

Review 119 (2024-11-21 - Rating: 5)
David was excellent at start up orientation!

Review 120 (2023-09-26 - Rating: 5)
Getting a generator takes time but it is well worth it. Generator Supercenter is a big operation that makes the process of getting a generator seamless. The thought of not having power during a blackout makes getting a generator well worth it. I personally would recommend Generator Supercenter without hesitation.

Review 121 (2024-11-19 - Rating: 5)
Derrick and Yushiel did a fabulous job adjusting my generator, answered all questions. System all updated

Review 122 (2020-10-08 - Rating: 5)
Had a great experience with Generator Supercenter! From the initial visit to installation they kept me in the loop and updated the entire time. Though I hope not to need the back up system anytime soon, I am confident knowing Generator Supercenter set me up to be prepared.Would highly recommend to anyone in need of a whole home generator!

Review 123 (2020-10-08 - Rating: 5)
I can’t thank Beth and Grant enough for their professionalism during my generator process. Even with the delays the pandemic caused, they were communicative and honest throughout the job. Very happy to have my generator installed and with the service from their team!

Review 124 (2024-12-06 - Rating: 5)
We purchased our Generac generator via Costco in April, 2022. The initial installation was delayed due to supply chain shortages, but Generator SuperCenter scheduled us for September. Hurricane Ian got in the way, and we were re-scheduled for November. Installation got underway on 11/9, with electric staff, natural gas staff, and technical staff performing their assigned duties in great fashion, and now we have a fully operational generator to give us peace-of-mind in the future here in SWFL.Our thanks go out to Jeff (sales), Jane (permits), Carly (scheduling), and Laura (billing) for their attention-to-detail and making our generator journey trouble-free....Michael & Maureen Pickell, Estero FL

Review 125 (2021-06-02 - Rating: 5)
Jose and Pat of Generator Superstore installed our generator today. They were through, neat and personable. The Collier County inspector came just after they finished. He was very pleased also. Thanks gentlemen, well done!

Review 126 (2020-08-12 - Rating: 5)
As Wisconsinites we were aware of Generac Generators and the excellent product they produce in our home state. We were delighted to learn there was a dealership right here in Lee County. We contacted Generator Supercenter of Ft. Myers and have a 48KW stand alone whole house generator ordered. Everyone from management, sales, and support have been professional and great to work with.Our project will be complicated, should have installed this when building. If you are in the building process, now is the time to call GSC. We have electric, underground, and placement to work out. I am confident in the service, product and look forward to working with the installation team.

Review 127 (2024-09-11 - Rating: 4)
Overall this has been a good experience with Generator Supercenter of Southwest Florida. There have been a few issues with communication and the lengthy delay was aggravating, but I would recommend them to anyone looking for a whole house generator.

Review 128 (2021-05-05 - Rating: 5)
This company Was very transparent in the whole set up of our generator at our home. We were very lucky to find this company at Costco. Very clean always on time no issues very lucky to find them very happy with there service in the details they go above and beyond thank you for what you’ve done for us

Review 129 (2024-12-18 - Rating: 5)
Jaydin . Great job

Review 130 (2024-10-09 - Rating: 5)
Generator Supercenter installed our Generator, very professional and knowledgeable. Will highly recommend without reservation.

Review 131 (2021-07-06 - Rating: 5)
I want to give a shout out to Generator Supercenter. Our generator, a 35k Generac Quiet Source started overspeeding which can be caused by several different things. Some of the well know generator repair cos would not service it because it was installed in 2008! The beginning of June I had an electrician company come out and they couldnt figure it out. Superstore came out last week, diagnosed the problem, ordered the part and were supposed to be here last Wed but as you can imagine they were bogged down and had to reschedule. With Elsa on our heels I was getting a bit nervous. So they were a welcome sight this morning. These 2 guys worked in the rain, getting soaked but they were determined to get us back up and running. Thanks to Jeff and John!

Review 132 (2020-12-01 - Rating: 5)
Five star Generator Install!What a Fantastic Group of people!From our first meeting with Eric, to John and Andre and their Electrical expertise, the Gas Guys, the ladies in the office, and Grant and Jerry on the final phase. Everyone couldnt have been more Professional, Pleasant and Timely!Thank You Generator Super Center !!!

Review 133 (2024-07-22 - Rating: 5)
Our 2 year old generator wasn’t working. David came out and assessed the problem, Jennifer was instrumental in getting the warranty parts, and Hudson did a great job installing! Highly recommend this company and their great employees.

Review 134 (2021-07-08 - Rating: 5)
Jose & Jesus from Generator Supercenter came out today to install a generator & we’re outstanding. They worked neatly & efficiently & kept us informed throughout the process. I recommend them highly.

Review 135 (2023-02-15 - Rating: 5)
The installation of our Generac generator was seamless and efficient. We were kept abreast at each step of the installation.Well done...warm regards

Review 136 (2021-05-20 - Rating: 5)
On the morning of my install, Joe Martel was the service tech that come .He was Punctual, personable, knowledgeable and overall created be great installation experience. I would highly recommend Generator superstore.

Review 137 (2021-05-13 - Rating: 5)
They did an excellent job with installation. They kept me informed with progress and were very pleasant to work with. I would not hesitate to have them do work for me.

Review 138 (2024-11-17 - Rating: 5)
Kyle TDid great job

Review 139 (2024-11-14 - Rating: 5)
We have not needed the generator as of this date, and hope to never need it.

Review 140 (2021-04-26 - Rating: 5)
Guys showed up very professional and installed our generator ina reasonably fast time. They were friendly and knowledgeable also clean up after themselves

Review 141 (2021-05-10 - Rating: 5)
So far so good! Installation today went smoothly. The electrical team was fantastic. Hopefully the rest of the install/testing goes as well.

Review 142 (2023-10-17 - Rating: 5)
We had a wonderful experience with this company. They did everything in a professional and a timely manner.

Review 143 (2024-12-30 - Rating: 5)
Excellent prompt service!

Review 144 (2021-06-11 - Rating: 5)
Joe and his coworker were professional and cleaned up the garage and side yards. Highly recommend this team. Thank you.

Review 145 (2024-12-16 - Rating: 5)
Scott was prompt & professional !

Review 146 (2024-03-11 - Rating: 5)
This is a solid company that does great work. Their people are on to of every job and get it done without a hiccup. They have installed three generator systems for me and each went smoothly without any problems. All of their personnel know their jobs and get it done. Sterling, Grant, Robin, Harriet, Carlie, Christine, Howard and all the staff we just great to deal with. They are courteous, knowledgeable, professional and friendly. I would HIGHLY recommend this company for your alternative energy home and business needs.Thanks again!

Review 147 (2024-03-15 - Rating: 5)
I had the most amazing tech come to inspect my 15KW generac generator that has been inoperable for two years. Clearly the tech was very knowledgeable and spent the time needed to assess the problem, use his expertise, meters, testing devices and tools from his truck to attempt to rectify the problem. This tech was no less than outstanding in his attempt to fix the generator. All I can say after seeing what lengths the tech went through to repair the unit is well done and thank you. Unfortunately the 15KW was past its serviceable time and the parts needed were no longer available..I truly wanted to replace the unit to the one the tech recommended but was not able. When I am able I will reach back out to the staff of the Generator superstore and purchase the recommended unit. Please thank the tech for me as he was very professional and considerate.

Review 148 (2023-03-14 - Rating: 5)
The process from start to finish was very professional and timely. I would highly recommend.

Review 149 (2024-01-03 - Rating: 5)
Generator Supercenter did a great job on the installation of our generator. They stayed in constant communication through the permitting and installation process. I highly recommend them!

Review 150 (2024-09-08 - Rating: 5)
Prompt attentive detail to service

Review 151 (2024-05-24 - Rating: 5)
Excellent service; highly recommend!

Review 152 (2021-05-10 - Rating: 5)
Good pricing, great communication and installation done timely, efficiently and neatly.

Review 153 (2023-09-21 - Rating: 5)
They did a great job with the installation! We had to wait quite a few months but it was worth it!!!

Review 154 (2023-05-17 - Rating: 5)
Informative, on time, efficient and diligent in getting the job done on time.

Review 155 (2024-11-15 - Rating: 5)
Good guys!

Review 156 (2021-08-03 - Rating: 5)
While it takes more time to get generators because of conditions outside a company’s control, I was very pleased with timely follow up and explanations. The installation was done on date as promised along with excellent coordination with FPL and Gas connection installers. GeneratorSupercenter staff promptly answered my calls and inquiries. The installers, Joe and Joshua, worked diligently preparing all the new electrical circuitry, helped me better understand the interplay of Generator and normal electric supply and made helpful suggestions, particularly on surge protection. I am well satisfied and feel quite fortunate in selecting such a professional and customer oriented company as Generator Supercenter and the Costco discount on the generator was a super bonus as well

Review 157 (2021-08-10 - Rating: 5)
I just want to say that the two gentlemen that did our installation of our Genenrac generator were tthe most professional and friendly people I have ever dealt with. John and Andre did excellent work. I was very impressed with the professional installation, their neatness and attention to detail that is not common in most industries here in Florida. I think that your organization is very fortunate to have these pros working for you.Thank you very much!

Review 158 (2024-05-24 - Rating: 5)
These guys are the best!

Review 159 (2021-05-04 - Rating: 5)
Your associates were professional and courteous! Thanks!!!

Review 160 (2020-12-10 - Rating: 5)
Amazing service. Great people, very reliable.

Review 161 (2025-01-10 - Rating: 5)
Alejandro, Wili, and Esbaldo did a great job installing my generator.

Review 162 (2025-01-10 - Rating: 5)
We just had our whole house generator installed. These were some of the best people I’ve ever worked with. Jeff Vesper was our original salesman, he was extremely helpful. Catie and Kyle took over for the installation and were great. Gaspare did the final walk through and was wonderful!

Review 163 (2025-01-10 - Rating: 5)
Jaydin was very polite and knowledgeable . Great team player

Review 164 (2025-01-09 - Rating: 5)
Jaydin F performed our annual generator maintenance. Jaydin F was very knowledgeable professional and courteous.

Review 165 (2025-01-08 - Rating: 5)
Kyle T I thank you so much .I am in shock after 3 yrs my generator is finally working !!

Review 166 (2025-01-08 - Rating: 5)
Jaydin f serviced our generator today. He was prompt and efficient

Review 167 (2025-01-08 - Rating: 5)
Kyle T came and serviced our Generac generator and did the necessary troubleshooting to find the issue at fault and was a pleasure to deal with in all regards! He even helped to set up the app so we could monitor it remotely! Great guy!

Review 168 (2025-01-08 - Rating: 5)
Reach the finish line. Generator installed and protecting our home. Kyle walked me the setup app and demonstrated by simulating an outage - work as advertised!!!

Review 169 (2025-01-07 - Rating: 5)
Out of four Mechanics authorized by Genrac to work on my one year-old unit. Kyle was the only one that definitively figured out what was wrong and fixed it.He was quick. He was thorough and he explained what exactly the problem was and even showed me the parts and why the failure occurred.

Review 170 (2025-01-07 - Rating: 5)
I’m a contractor for 46 years and GSC is great company to work with. The whole team were pros and Jaydin F the finishing tech was great.