Greenwood Heating and Home Services

Located in Everett, Washington

Address: 10819 Airport Rd, Everett, WA 98204, United States

Phone: +1 206-207-4734

Rating: 4.8

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-05-21 - Rating: 5)
We’ve had amazing experiences using Greenwood’s electrical services. A year ago, we moved into a house that had old electrical wiring that was struggling to keep up with the demands of modern appliances. When Seattle had that awful cold spell in February ‘24, our heat pump kept tripping the circuit and we knew we needed to upgrade our electrical immediately.Our first interactions were with Jen—a point person who immediately visited to check out the situation, answer our questions, and guide us through the process. She confirmed our suspicions that the house needed both a new panel and upgraded meter. Her colleague Aaron then came to iron out the details. Aaron was phenomenal; he’s incredibly knowledgeable and does a good job of explaining things in easy-to-understand terms. We were in a tricky situation as the power line running from the street to the meter traveled through a tree in our front yard, so Aaron figured out a plan A, B, and C to work around this. (It’s also worth noting that Greenwood has a good relationship with Seattle City Light and they made it easy to get through the potential hurdles of getting things permitted and scheduling service with SCL.) Finally, Chris came to do the actual electrical work and he was extremely professional and his work was impeccable. All of the wiring was organized and secured, and everything on the panel was clearly labeled.We used Greenwood again when we needed to set up a dedicated connection for a new dishwasher after our old one broke. Chris came back, and again he did impeccable work, having to work around some constraints to ensure to dishwasher would fit right when the appliance store came to install it.Last but not least, all of my interactions with Greenwood’s billing team were great. The organization as a whole sweats the details, which any homeowner can appreciate!

Review 2 (2025-01-07 - Rating: 5)
My commercial property was just serviced by Mike Tabor and he was phenomenal. Super friendly, efficient and gave top notch service. Couldnt possibly recommend higher based on our experience with Mike!

Review 3 (2023-11-30 - Rating: 5)
We had a great Greenwood experience! From service tech Al, to sales rep Kyler, to installer Felix and his assistant all went great. Professional, honest, communicative, fast service, and all-around great guys. Would definitely recommend! Nice to have warm tootsies again.

Review 4 (2024-08-02 - Rating: 5)
Frej of Greenwood Heating and Homes Services did an awesome job with our hvac/heat pump yearly maintenance. He also provided a clear explanation of his inspection . Was very helpful getting our duct cleaning scheduled. 08/30/2024

Review 5 (2024-07-09 - Rating: 5)
So glad we finally got air conditioning! Trevor was amazing and answered all my questions. The install crew was on time, clean and quick! Each summer just seems to get hotter and hotter. It is SO NICE to come home to a perfectly cool house

Review 6 (2024-07-06 - Rating: 5)
Jordan and Jovanny installed A/C in our home and did an amazing job. They were professional, efficient, and so kind explaining everything! I appreciated them giving me a realistic timeline on completion as they did not want to rush and wanted to make sure everything was perfect, and safe!! Thank you!

Review 7 (2024-02-21 - Rating: 5)
Josh and Zack replace out furnace with an energy efficient Train model. They were courteous and professional and the job was well done. The transition was excellent teaching us how to use the apps and the new thermostat and we are quite pleased. I have no trouble giving the team five stars and recommending Greenwood.

Review 8 (2023-11-28 - Rating: 5)
Our old furnace was leaking gas, and “red tagged” by the gas company. I called Greenwood while the gas inspector was finishing up the paperwork. Lori was able to get to our house in less than an hour (we totally lucked out with an appointment time!). She did an awesome job of explaining the different options to us, and scheduling an installation for the next day.Tyler and Tyler did an amazing job on installing our new furnace, making sure it was venting properly, cleaning up beautifully, and explaining everything before they left.With temperatures dipping into the freezing zone, we are so grateful and impressed that Greenwood was able to come out so quickly and install a new furnace within 24 hours. Not only will I call them again, but I will recommend them to everyone I see. Thank you, Greenwood!

Review 9 (2024-01-05 - Rating: 5)
I had such a great experience with this company; our furnace went out right in the holiday week and they send Jen come to our house the same day I called to get an estimate (we knew we had to replace it) she was amazing explaining all the details of the process and differences between our options.They send Alex and Jared to install the furnace and they were great too, friendly and assuring, making sure that we didn’t have any questions or concerns. The work was clean and very professional.I would recommend to anyone I know to work with them.

Review 10 (2023-12-02 - Rating: 5)
Greenwood Heating installed and has maintained annually our ductless mini split unit for over 8 years with few hiccups. Today our service technician, Brad, was outstanding! He was communicative throughout the maintenance process and very thorough. He did recommend a deep cleaning on a part not normally a part of the maintenance routine but he showed me exactly what he was referring to (it was gross) and recommended the deep clean. He explained exactly what he’d do and how much the work would be. A fair price so we approved the work. Brad was very professional and respectful as we mask around those we aren’t around frequently. He, without our asking, also masked. Further, Brad was a good sport putting up with our 3 small and excited pups.Greenwood hires the best techs and this is the main reason we stay with them and remaining a member.

Review 11 (2023-12-01 - Rating: 5)
Our 35 year old gas furnace in Seattle was on the fritz and was diagnosed as dangerous. As it was rather a hopeless situation to repair, Sam helped us with picking a new unit for our situation and budget. It was installed the NEXT day. Thanks to Luke, Sam, Bryan and Nathan.

Review 12 (2024-01-04 - Rating: 5)
Greenwood heating and plumbing is always reliable, very responsive, and always sends very professional, knowledgeable, and helpful technicians! Today Chris came out for our regular scheduled maintenance and performed all of the checks and tests and clearly documented what he did and explained it in a very user-friendly way. He also was out to diagnose an issue. He was very thorough and thoughtful in thinking about the problem and possible causes and possible solutions. He detailed the causes and again explained it in very user-friendly ways and yet very professional. He offered useful solutions and ideas. Would absolutely recommend him and Greenwood in general

Review 13 (2024-01-04 - Rating: 5)
I used Greenwood last year to install a new heat pump and air handler - the team was great (see previous post). Greenwood just came out again to do the annual maintenance and the tech (Leon N) was fantastic - he did a great job, explained what he was doing, and gave us tips we can take. All-in-all I highly recommend Greenwood.

Review 14 (2023-12-09 - Rating: 5)
We use Greenwood Heating to service our furnace every year.John Holmes the technician is always very pleasant and friendly.He is very thorough and shows us pictures of the various parts and rates the condition of each one.Cant go wrong with John !

Review 15 (2023-11-14 - Rating: 5)
Dylan and Jordan replaced our hot water heater today. They were great to work with from start to finish. I received a call first thing in the morning with an expected arrival time which was very accurate. Dylan arrived and explained what needed to be done and what the process would look like. After installation and confirming that the water was heating as it should be, Dylan showed me the new tank and fittings as well as Jordan’s handiwork at securing the tank with earthquake straps. We have been working with Greenwood for a few years now and continue to be very happy with their service.

Review 16 (2023-11-28 - Rating: 5)
We have had two service calls with Greenwood and are very satisfied! The first time Jacob came and repaired a split duct unit. He explained what needed to be done with the rest of the system and did a fantastic job cleaning out the split duct. Michelle came out for the follow up and cleaned out the remaining two split ducts. She was professional and thorough. We will definitely call Greenwood again!

Review 17 (2023-12-12 - Rating: 5)
We highly recommend Greenwood Heating for all HVAC install and maintenance needs.Our 20+ year old equipment in our home was on its last legs, and we wanted to proactively get this addressed ahead of the winter season. From annual maintenance to sales guidance to install, we’ve had an all around great experience. We also used them at our last home for central AC install and annual maintenance, and always had a great experience.Cameron came to our home and did the full annual maintenance inspections on HVAC and fireplaces and identified issues we needed to address. 5 stars for his work.Our sales advisor Sam was communicative, easy to work with and transparent with us as we explored the different options for our full HVAC unit replacement. 5 stars for him.We’ve had a variety of technicians working on our home in the past week and would love to give a 5-star review especially to the duo of Jordan and Dylan for effectively installing our new HVAC systems, thoroughly testing the systems and explaining everything we needed to know.Also giving 5-stars to Chris and his colleague (forgot his name) who were out to diagnose an electrical issue and who quickly installed our whole home fan.We’ll be using Greenwood’s plumbing services shortly for diagnosing an issue and installing a new hot water heater… so great that they now offer all the different home needs so we can finally check all our home maintenance things off the list.

Review 18 (2023-12-19 - Rating: 5)
Greenwood Heating has maintained our system well for years. Two weeks ago our basement flooded and killed our furnace. Not only did they install a new one but they made the placement up to code. We decided to replace our aging water heater and upgrade our electrical panel. The Greenwood team did it all, explaining all our options and costs. Electrician Jared in particular made suggestions that prepare the house for a generator or plug-in vehicle.

Review 19 (2023-11-20 - Rating: 5)
I was very pleased with the work done today by John Hernandez. John was very thorough in his investigation and maintenance of my system, explaining in detail areas I needed to be aware of. I was particularly happy to have his service on a Sunday, so my concerns could be taken care of quickly. I will certainly use Greenwood Heating again.

Review 20 (2023-12-13 - Rating: 5)
Scheduling was a breeze and the person on the phone (Alexys) couldnt have been nicer.Technicians were kind, courteous, and knowledgeable. They were able to deal with a couple of curveballs with ease, and made sure to verify with me that the solutions were acceptable first. The work was done quickly and the areas all cleaned up before they left.Greenwood will be our go-to for any future work we need.

Review 21 (2023-11-21 - Rating: 5)
Following a routine service on Friday the technician found a water leak on our 6.5 year old gas water heater. On Monday the water heater was replaced without any issues. The technicians made several improvements including sealing cracks, adding additional insulation, insulating all the exposed water pipes and adding a drain pan under the water heater. The water heater is accessed through an external door of our manufactured home. I was kept completely informed of the progress and the site was cleaned up, all waste removed and the site left clean and tidy. A professional job completed to very high standards. We were advised that we might like to decrease the water pressure by about 10 psi from its current 80 psi. I have found Greenwood a company that is reliable and whom I trust to carry out all work to very high standards.

Review 22 (2023-11-04 - Rating: 5)
Brendan from Greenwood was amazing! Greenwood installed our furnace in 2020 and todays service is just another example of their top-notch team. Brendan was efficient in his work and concise in his explanations, all while trying to work under the supervision of a very helpful dog and cat. Thank you and see you next year!

Review 23 (2023-12-12 - Rating: 5)
There has been several teams doing work at my home. In each case the people have been great and a pleasure to work with. They have replaced my gas water heater and gas furnace with heat pumps, cleaned my heating ducts, and added plumbing and electrical for a new clothes washer and dryer. I highly recommend them for all such work.

Review 24 (2023-11-27 - Rating: 5)
Michelle is a great technician. She let us know her arrival time in advance and she was prompt. Great demeanor, customer service skills and conducted a thorough heat pump system inspection with photos. Michelle also gave us a thermostat refresher tutorial. She also recommended a surge protection system, which we’re installing on our own, but it was good advice!

Review 25 (2023-11-14 - Rating: 5)
Jordan did a terrific job as a technician doing annual service to the furnace and water heater. He kept me informed and worked efficiently. I’ve been using Greenwood for several years and have never been disappointed.

Review 26 (2023-11-19 - Rating: 5)
Our technician was Andrew Martinez and he truly could not have been better. He was extremely professional, knowledgable and thorough. He checked every part of our furnace to ensure that we were safe and he was very patient in explaining everything to me.

Review 27 (2024-01-22 - Rating: 5)
We had our 30 year old furnace and air conditioner replaced. Took less than a week from sales rep to completion. Thank you, John for your recommendations! And thanks to Julio and Dylan for an excellent installation!

Review 28 (2023-11-18 - Rating: 5)
We continue to be pleased with the service we receive from Greenwood. Greenwood was one of three estimates we received for an HVAC replacement (units were 19 years old). Juan was great explaining the differences between a traditional HVAC vs a duel fuel heat pump option. Greenwoods bid was competitive or better than Brennan and Seatown. Greenwood’s included warranty provided added value over the others. Kalen and team were efficient during install and help answer all questions we had along the way. This is our 2nd HVAC with Greenwood and expect the good service will continue. Not to be overlooked was the timing communication from scheduling, install, and billing.

Review 29 (2023-07-29 - Rating: 5)
New to the WA state.. read a lot of reviews and picked greenwood for furnace replacement and heat pump installation. They are very professional on time. Matt and Dakota came along with few others for a big 3 day job as I had to add few more registers as well.. I picked Daikin and I am happy with my choice so far. I highly recommend this company to everyone :)

Review 30 (2023-11-14 - Rating: 5)
Greg serviced my tankless water heater, heat pump and furnace today & did a fabulous job. Very prompt, professional and thorough. Have used Greenwood for years and trust them explicitly.

Review 31 (2023-11-11 - Rating: 5)
Andrew our technician was very friendly and knowledgeable while he serviced our furnace. My family has been using Greenwood Heating for more than 20 years and we will continue to use their services.

Review 32 (2023-12-04 - Rating: 5)
Great experience with routine service of heat pump by tech Brendan. He was courteous, efficient, and thorough and explained everything he did with pics to illustrate. The annual service is a bit expensive but its probably worth it to keep working properly

Review 33 (2023-11-12 - Rating: 5)
Sergio saved the day as my Navian tankless water heater had NO hot water and I was having friends for dinner. He showed up early in the afternoon, diagnosed, and resolved the problem within 2 hours. Great service! Thank-you Greenwood Heating.

Review 34 (2023-11-25 - Rating: 4)
Andrew was very nice and efficient. He obviously knows the system and was speedy and very pleasant to have in the house. Only suggestion I would make is that when techs clean filters in sinks, they might clean up after themselves instead of leaving filter mess behind.

Review 35 (2020-01-31 - Rating: 5)
We highly recommend using Greenwood! They installed a new furnace and tank-less water heater for us. Kris was wonderful-- she gave a thorough and accurate estimate, and worked with us through the entire process. The installation team of Mike and Brandon were amazing. During the two day installation, they were punctual, professional, and thought of every little detail as they worked long into the evenings. Thank you!

Review 36 (2024-01-05 - Rating: 5)
Tyler Steich & assistants did a great jobwith our new generator installation.They were prompt, courteous, helpful andanswered all questions.

Review 37 (2024-01-07 - Rating: 5)
Greenwood Home Services & Mike Tabor were responsive & compassionate during our recent sewer crisis. Mike managed and coordinated work with the city, the city subcontractor and the Greenwood team to solve the problem in a timely manner. Thank you!!

Review 38 (2023-12-01 - Rating: 5)
Al did a great job identifying and resolving our problem. He was able to work the afternoon on it then arrive first thing the next morning with the ordered part and install it. Very satisfied.

Review 39 (2020-02-04 - Rating: 5)
We had an excellent experience with Greenwood. The old furnace started to have an intermittent problem which became serious after a couple of months. The tech was finally able to see the problem and presented us with several options. There was never a hard sell - he left the decision entirely with us. We decided to go with a new furnace which was installed the day after the tech came. The top priority for the techs and the company is to get the job done right and leave the customer happy. We just had another excellent experience with Greenwood. Less than 2 weeks after the furnace was replaced, our hot water heater gave out. I called the emergency number last Sunday and was able to get a new one installed less that two days after that. The same techs (Sam K. and Brayden E.) did the work absolutely professionally. Thanks to everyone I interacted with.

Review 40 (2020-10-10 - Rating: 5)
Weve been working with Greenwood Heating for years, to our satisfaction. We do our annual heating maintenance with them. This week Eric and Samuel from the Lynnwood location installed a new attic furnace in our home. They did an excellent job protecting our floors and paint while working. They also diagnosed missing items in our previous install and immediately ordered what was needed for a safe and complete installation. The job was completed without a problem as scheduled. Were very happy with their service.

Review 41 (2023-12-19 - Rating: 5)
Greenwood installed and maintains our heatpump. They are very prompt in answering service calls and the technicians are polite, professional and knowledgeable. Were very pleased with their support.

Review 42 (2023-11-09 - Rating: 5)
Al really took the time to diagnose a weird problem that was not readily apparent from the error codes. Leaves had worked their way down to the combustion air intake. It was abundantly clear that he knew the furnace on a “theoretical” level. Then he patiently sat and verified its operation through multiple cycles.Always a pleasure to see someone who knows and likes what they are doing.

Review 43 (2023-12-08 - Rating: 5)
Jordan did a great job of fixing our heater and educating us on filters and upkeep. He was knowledgeable and efficient and you could tell he cared. Thank you!

Review 44 (2021-02-13 - Rating: 5)
We are so very pleased with the service we received from the Greenwwod team. Our installment of our new furnace was fast and the install team was top notch! We even got it installed a day early, before the snow hit! Kyle and Brandon from the Everett shop did an excellent job! They were professional, courteous and genuine.We highly recommend Greenwood to anyone needing HVAC work performed.A huge Thank You! to all of you that helped in getting us heat restored to our house!!Keep up the good work!!😉Roberta

Review 45 (2020-12-03 - Rating: 5)
Greenwood Heating has been taking care of our system from the beginning when we moved from oil to gas. Working out each issue, they resolved and got us through the first 2-3 winters. Now, they are maintaining our system and tankless water heater regularly. We have had no issues since maintaining. Have recommended them to several friends and would recommend again and again. Very much appreciate their professionalism and service integrity.

Review 46 (2023-11-07 - Rating: 5)
Cameron was outstanding and went above and beyond expectations. Our furnace/thermostat had been messed up by a power outage that resulted in several weird issues (and no heating). Cameron had us up and running in a few hours.He arrived promptly and was very courteous.

Review 47 (2023-11-07 - Rating: 5)
Sam Kirkland performed our annual servicing with a friendly, soft spoken, professional demeanor, explaining the work needing to be done as well as a full summary of the work accomplished on this service call. We were very pleased and specifically request Sam Kirkland perform our servicing next year.

Review 48 (2019-05-15 - Rating: 5)
Weve used Greenwood Heating & Air for two projects at our house over the course of the last two years. Both projects have gone to plan and weve been very pleased with the results. Weve had the same salesman both times and found him very easy to work with. He was informative and in no way pushy throughout our interaction. Both teams that came for the installs were professional and thorough throughout the process as well.

Review 49 (2020-09-28 - Rating: 5)
We have been using Greenwood Heating & Air for about 3 years now for annual maintenance - always good service and easy to work with the office for scheduling. This year, for first time ever, our heat pump stopped turning on for cooling or heating, although air was still circulating. Luis came to check on it and diagnosed the problem quickly. Luis made the full repair and checked out our system thoroughly. Luis was excellent to work with, very knowledgeable, friendly, and kind. Were happy to be using Greenwood to keep our heat pump working great.

Review 50 (2024-01-04 - Rating: 5)
Kyle was our main provider. He was courteous, knowledgeable and patient explained my options. The work was completed efficiently. Great service!

Review 51 (2020-12-17 - Rating: 5)
The installation of a new furnace, heat pump, and tankless hot water system was completed today after three very busy days. The entire crew who participated in the installation were punctual, professional, and extremely helpful. Samuel K. and Eric H. were there all day for all three days. They only left each day when everything was completed for that day and explained to us and after making sure everything was spotless. Our old home presented challenges that they attacked with vigor and skill. They kept us informed on what they were doing, got us involved when decisions were needed, and changed their plans when additional information was discovered. Their thorough, problem-solving attitude was appreciated. It was very obvious they loved their work and worked together to provide the very best installation they could. They protected our home environment from the wet weather and left the area containing the furnace and tankless water heater in much better shape than it was when the project started. Yes, I probably paid a bit more, but the confidence that the job was done correctly and with high quality more than makes up for it. I look forward to maintaining a relationship with Greenwood. Thank you Greenwood!

Review 52 (2023-11-25 - Rating: 5)
I excellent service by Greenwood today. Clear communication and follow up. Tech Tony E was great and very helpful as was Vanessa in the office. I highly recommend Greenwood

Review 53 (2021-06-04 - Rating: 5)
Greenwoods team is very communicative and proactive in keeping their customers informed about the status of a particular service call. They kept us informed of when their service technician was on the way to our home. Michael did a sensational job for us in diagnosing our furnace challenge and then getting the necessary part on order and finally installed. Michael is a very customer-oriented individual who explained everything that was needed. We appreciate this companys total professionalism and timely responses to our needs.

Review 54 (2020-09-11 - Rating: 5)
We have used Greenwood for the past 10 years for installation of two furnaces and yearly maintenance of our furnace. Our latest technician to come out, was Al Velo. He was by far the most knowledgeable and efficient at his job. He educated me thoroughly on why yearly maintenance is so important, and he was able to break the information down to my level of understanding. With technicians like Al, I will continue to use and recommend Greenwood Heating and Air Conditioning to all my friends and family.

Review 55 (2024-01-08 - Rating: 5)
Kyle and his crew were great communicators and open to helping us understand options. They were prompt and left the area uncluttered. Juan went above and beyond to schedule semi emergency service over the holidays. Randy and Karen

Review 56 (2023-11-28 - Rating: 5)
We did not give Rick, the GHHS technician assigned to us, an easy problem to solve. An alert on our heat pump rendered it inoperable, but the precise source mystified even the manufacturer. Rick proceeded methodically, narrowing the problem to a shorted wire. I can’t overstate how impressed I was by Rick’s professionalism, his communication skills and ultimately his success in identifying and fixing the problem.

Review 57 (2020-01-30 - Rating: 5)
The team from Lynnwood discussed and figured out how to put in our new furnace that met all codes. It was difficult but they were able to do it. It looks really good. They explained everything to us and there was no extra charge to the amount agreed on. It was done quickly and carefully. It was clear that they were knowledgeable and also very easy to talk to. We are very happy with their work and love the new furnace. Thanks to Samuel K. and Brayden E. from Lynnwood , Greenwood Heating and Air C.

Review 58 (2020-05-04 - Rating: 5)
We have had outstanding service from Greenwood since they installed our mini-splits 4 years ago. Last year we added boiler services too. All of the technicians from Greenwood have been professional, courteous, and personable. We had an exceptionally good experience in our last visit with Andy. Since we had a new boiler installed (hot water for radiant floor and domestic) we noticed a humming noise in the kitchen that we could not track down. We didnt know where it was coming from or what was causing it, only that we started noticing it shortly after the new boiler was installed. Andy came for routine maintenance on the mini-splits and we asked him if he could diagnose the humming noise. He was patient and persistent and he ultimately tracked it down to a fan in the crawl space under the kitchen! He reset the fan timer to midnight to 4 am and now we have a joyfully quiet kitchen again!!! Thank you Andy!!!

Review 59 (2020-10-11 - Rating: 5)
Greenwood has been handling our maintenance for several years. We have a complex HVAC system. The Greenwood tech is very familiar with our system. His work is thorough and meticulous. He keeps excellent notes from year to year so we can see trends. When he is complete everything is left clean and neat. His answers to my questions are clear and complete. We trust Greenwood to keep our system in top notch order and to be there if we have a problem.

Review 60 (2023-12-04 - Rating: 5)
Joe was quick, polite and kind. The service of our generator was done efficiently and all service was explained to me. You got yourself a return customer in the future!

Review 61 (2020-01-31 - Rating: 5)
A 2 day event, that was expertly managed and efficiently executed. Andrew was friendly, comfortable in his work and easy to talk to, explaining the process and equipment clearly.Thanks for Greenwood as they have been servicing our heating equipment for over 15 years.The first and last ones to call.

Review 62 (2020-02-20 - Rating: 5)
Samuel and Brayden were punctual, highly professional, and very courteous. They installed our gas furnace, ensured its functionality, and gave me a tour of our new system. They took pride in their work, and did a neat job, attending to detail. I highly recommend Greenwood!

Review 63 (2023-11-16 - Rating: 5)
Ratneesh fixed my hydroponic floor heating. He was friendly and efficient. He did an excellent job. Now it’s warm again. Five stars for Ratnesh and Greenwood heating.

Review 64 (2023-11-18 - Rating: 5)
Aaron Stack was knowledgeable and diagnosed our problem. His fix was to change our thermostat which was under warranty. Great job.

Review 65 (2020-02-06 - Rating: 5)
Greenwood Heating saved us when our old furnace died in the middle of winter. They were amazing at scheduling us, prompt on arriving, polite, knowledgable, and they went the extra mile to get the install job done in one day so that we could sleep in a warm house that night. I would highly recommend these guys to anyone who needs a new furnace or wants to have their furnace serviced.

Review 66 (2023-11-14 - Rating: 5)
Greenwood is the best, real pros. Our technician, Jacob, was professional and explained his annual service on our heat pump and furnace.

Review 67 (2020-03-04 - Rating: 5)
Couldnt have worked out better - our furnace stopped working Saturday night, Quentin came out on Sunday and diagnosed the problem (it was a big one) then Lori came by that afternoon to estimate a replacement furnace. That was installed by Mike and Brandon from the Lynwood branch on Tuesday - nice guys, efficient workers, cleaned everything up and the installation looks great and works perfectly. Highly recommended !

Review 68 (2020-03-20 - Rating: 5)
Samuel K and Braydon E out of Lynnwood installed our new furnace with great communication, expertise and attention to detail. They clearly explained services and features, and were conscientious about their work throughout. Scheduling was easy and the job wrapped up fast. There’s a reason Greenwood has been in business for 100 years: you can trust Greenwood to get the job done right.Shouts to Kris as well who helped get us the right furnace at the right price.

Review 69 (2023-12-12 - Rating: 5)
Sam was very thorough in his diagnosis of the issue and corrected the problem - timely, professional, knowledgeable and friendly - thank youAnnual maintenance - John was very complete in his maintenance check. Friendly - answered my questions - good piece of mind that all is well

Review 70 (2024-04-02 - Rating: 5)
Greenwood provides an excellent service and affordable pricing . Thank you Greenwood you are my new Home Services Company!

Review 71 (2020-04-20 - Rating: 5)
This review is to compliment the wonderful technician, Kris, who came to my condo today to fix an issue with my units. He was very prompt and professional and explained many things to my family and to me. I also liked how careful he was with distancing! Overall, I am a very satisfied customer!

Review 72 (2018-08-16 - Rating: 5)
Frej came out to clean our ducts after an earlier service call had suggested this was needed. He was very professional and careful moving his equipment in our home. He also helped by explaining what he was doing and gave us tips to help us keep our system running efficiently . I would recommend him wholeheartedly

Review 73 (2020-01-23 - Rating: 5)
I have been a customer for 20 years. Put a new air/heat system in 2 years ago. I run a home for the elderly so the house temperature is important. Kris is our main guy and is personable, knowledgable, and comes right away. I am very pleased with the equipment and service for Greenwood in Lynnwood. Thanks guys

Review 74 (2020-05-01 - Rating: 5)
Our experience was as advertised. Our home was a spec house and it was never designed for air conditioning. 10 years ago we added an air conditioner but it never worked properly - wed be freezing downstairs and our master bedroom with full-sun western exposure would be uncomfortably hot. We did our research and gave Greenwood HVAC a call. They sent out Sharyn Taylor, whose construction background was extremely helpful. Sharyn listened carefully to what we were trying to accomplish and gave us a couple different options to think about. Once we decided on our new furnace and AC, Sharyn brought out Jake Orton, the Project Manager, and we walked through the plan and finalized the details - which included adding a register and return in the master bedroom, and raising the upstairs air return in the hall from near the floor up to near the ceiling . Next, Rob Malphrus and Dylan Johnson came out and did the installation, all while following the CDCs guidelines for social distancing and wearing their personal protection equipment. These polite, hard-working men took only 2 1/2 days to complete the entire project and its already made a huge difference in the air flow in our house and especially in our master bedroom. My wife and I are very happy with the overall experience and we are glad we called Greenwood HVAC. We are looking forward to a long-term relationship going forward.

Review 75 (2023-12-06 - Rating: 5)
Josh from the Lynnwood branch came to my house and replaced my 42 year old electric furnace.He and his partner were polite,efficient and very tidy.Because my set up was so old,there were questions about putting in the new furnace.Josh was smart and asked appropriate resources.That impressed me the most.Their standards are high and their goal is to get it right the first time.

Review 76 (2023-12-05 - Rating: 4)
We were visited by the team within hours of our distress call.Everyone was professional and explained the problem and options.We were without heat for a few hours till the problem was fixed.We are very satisfied with the service

Review 77 (2020-10-27 - Rating: 5)
From start to finish I was very impressed. From setting up the initial estimate to installation of the Ac the whole process was very smooth. I was also told it would take two days for installation and they did it all in one day, very tidy crew and took their time to help me find the right spot for the unit.

Review 78 (2023-11-13 - Rating: 5)
Came out to perform preventative maintenance on my home generator. On time, friendly, thorough, and communicated exceptionally. Highly recommend.

Review 79 (2020-11-02 - Rating: 5)
We got a new Trane furnace put in by SAMUEL K. & ERIC. They were great! Super professional, worked clean, efficient, & gave a good run through on their workflow and about the system. Would definitely recommend.

Review 80 (2023-11-25 - Rating: 5)
Great experience. Mr. Hernandez was fantastic!! Very experienced very personable. I have been using Greenwood for 2 decades 👍

Review 81 (2023-12-17 - Rating: 5)
Very quickly and professionally installed new furnace. Went above and beyond call of duty. Very impressed and happy with my new furnace.

Review 82 (2021-05-20 - Rating: 5)
Samuel. K did great job very thoroughly done and installed our air conditioner two days ago. We are very pleased with their work. Thank you Samuel. K for doing wonderful job.

Review 83 (2020-05-14 - Rating: 5)
Appointment was easy to set up. Very professional phone service. Several email reminders which is good for busy people like me. No additional costs during service (much appreciated), on-time and extent of service very well explained. Ben was outstanding.

Review 84 (2020-03-17 - Rating: 5)
Rob and Blake installed our new furnace today and they were terrific. On time, friendly and extremely helpful. They answered all my questions and some I didnt even ask. They cleaned up everything so you would never know they were there. Thanks again.

Review 85 (2020-02-12 - Rating: 5)
Mike and Brandon replaced our old heat pump. They did a great job and cleaned everything up afterwards. We were pleased with their work and they were patient to explain how to work the thermostat

Review 86 (2023-11-07 - Rating: 5)
John was our salesperson. He was out to our house the same day, and was transparent and honest in his approach which we very much appreciated. Our new Daikin furnace and heat pump were installed over 2 days (1 day after our initial meeting we had heat)and Julio led the install. Everyone was professional and friendly. Highly recommend GW Heating &Air. A bonus- they are a recommended service provider by PSE, which means they have gone through an extensive 3 year vetting process (per PSE). This is not something every heating and air company has so do your research before deciding. GW also has 24 hour customer service. We were originally looking at another company and the customer service was non-existent and we were very happy we called GW.

Review 87 (2023-12-08 - Rating: 5)
Avi installed cathodic protection to our heat pump system—took 15 minutes. All good service!

Review 88 (2021-04-14 - Rating: 5)
A big thank you Quinten you were here with-in an hour after we called with furnace issues. Quinten was very helpful and patient with all our questions. Quinten had our furnace back in business very quick knew exactly what needed to be done. Very professional. Thank you Quinten we really appreciate the great customer service you showed us😊,

Review 89 (2023-11-18 - Rating: 5)
I had a great experience having Kyle over for a diagnostics run. They were thorough and the outcome was exactly what I hoped for.

Review 90 (2020-09-19 - Rating: 5)
The company has solid communication and friendly service. They were upfront about costs and process. We very much appreciated the transparency. Our technician, Quinten, was very professional and helpful.

Review 91 (2023-10-28 - Rating: 5)
Ensured that everything was working and answered all questions before departing. Jordan, Teo and Dylan were fantastic.

Review 92 (2023-12-01 - Rating: 5)
Fabulous service and attention to detail. Arrived on time and called prior to arrival. David was great service technician who explained all that was going on!

Review 93 (2023-11-15 - Rating: 5)
Everyone we interacted with was knowledgeable, friendly, and human, which we really appreciated. This includes Chris, Paul, Lori, Matt and Rhett.

Review 94 (2023-11-25 - Rating: 5)
On time, great communication and quick, professional work. Garrett did a fabulous job!

Review 95 (2020-03-10 - Rating: 5)
Quinten,Thank you for valued professionalism to repair the heat unit today. Your knowledge and through diagnosis of the issues was refreshing. I appreciate your extra effort to explain the issues and set up the maintenance for next year. Hope to see you on the docks or perhaps in the sky. 😄J Barrett

Review 96 (2020-03-30 - Rating: 5)
Samuel and Brayden were amazing. Thorough and thoughtful (they worked outside and maintained quiet hours while our young children napped!). Thank you so much for your hard, efficient work!

Review 97 (2023-11-29 - Rating: 5)
Michelle did a great job. Was very thorough of the maintenance and even took pictures

Review 98 (2023-11-29 - Rating: 5)
A good experience. My HVAC Tech Curtis did a great job. In all aspects.

Review 99 (2023-11-29 - Rating: 5)
I always feel confident with the technicians from Greenwood- Jared was very nice and efficient.

Review 100 (2023-12-13 - Rating: 5)
Great service from Curtis and everyone at Greenwood when I needed help in a hurry getting my furnace back up and running

Review 101 (2020-01-23 - Rating: 5)
Kris was awesome! Easy to talk to, understood my intermittent problem, tried to recreate it but when he couldn’t, we both agreed it was probably something caused by the fact that I hadn’t had maintenance in seven years.

Review 102 (2020-03-24 - Rating: 5)
I just recently had my entire home Heating system replaced . I worked with Alan Martin n was very satisfying with the job and customer service .I highly recommend.

Review 103 (2023-11-21 - Rating: 5)
Fantastic service! John, my technician was knowledgeable, professional and gave me the straight scoop.

Review 104 (2023-11-20 - Rating: 5)
Arrived on time, did an excellent installation job, and gave me a complete rundown on the operation of system. Nicely done!

Review 105 (2023-12-04 - Rating: 5)
Luke was fast, efficient and very knowledgeable. I got great service and great value on an emergency weekend service

Review 106 (2023-11-29 - Rating: 5)
Great service technician who serviced my furnace. I highly recommend Greenwood Heating.

Review 107 (2020-02-06 - Rating: 5)
Greenwood has been our Heating resource for over 30 years. About 8 years ago we contracted with Greenwood to install an upper floor air conditioning system. Then in middle-2017 we again contracted with Greenwood to replace our aging furnace. It was installed in June 2017- but never even turned on until late fall 2017. At that time, we noticed that it was very noisy. Our TV room is separated by a wall and about 15 feet from the furnace. We had Greenwood come out to help with the noise problem- whomever came said the installation was all good. So we proceeded to try to learn to live with the noise. Finally, this fall I had to resort to stuffing towels into the TV Room vent to quiet the system (no heat through that vent, of course). Then I came to the realization that this is just not right. My wife and I were prepared to do what we had to, 2.5 years after initial installation, to get the noise issue resolved. We called Greenwood, and Project Manager Jake Orton came. He immediately diagnosed the basic problem: the 6 Ton fan was producing way too much for our 1930 duct system. He found an open box 3 Ton unit and promptly swapped it out. The noise is 95% less – barely noticeable. We are very pleased. The fact that Greenwood took care of this issue way after the install date shows nothing but CLASS.Your installers, Samuel K and his assistant, notified us that the start time would be delayed- they were in transit but were being detoured because of a traffic accident. Their work was clean and professional.Let my share something that Samuel did. He had to cut a hole in the ducting in the furnace room to access the rear of a vent shoot. When done, he cut a one-foot square piece to sheet metal to patch this access hole. After screwing the patch in, he then applied some kind of gray sealant to around the edges. This hole was in the furnace room- he could have just quickly brushed on the sealant. But he took the extra 2 minutes to use blue painters masking tape to edge-off the painted area so that when tape was pulled off, there were nice, straight lines. Minor step. But I noticed. This gave me confidence that the rest of the job was thorough- and that Samuel did not take any short-cuts. I will continue to highly recommend Greenwood.

Review 108 (2023-11-14 - Rating: 5)
Abinesh Prasad was very informative and gave good tips to keep my equipment working efficiently. Thank you!

Review 109 (2024-01-05 - Rating: 5)
We had Greenwood come in and replace my mother in laws very old furnace (over 30 years). We knew the old one was going out, they came out and tried to see if they could fix it when we realized it could not be fixed they came out the very next day at 8am to replace the old furnace. Jordan and his co-worker (sorry cant remember his name) were so great! Explained everything they were doing, and took the time to walk through the new furnace and helped with the thermostat to make sure everything was working properly. They were really great to work with, I would highly recommend Greenwood heating and thank you Jordan and your wonderful co-worker for your hard work!

Review 110 (2023-11-10 - Rating: 5)
These guys are great. Prompt, thorough and very polite. Would highly recommend.

Review 111 (2024-03-28 - Rating: 5)
Julio and Dylan did an excellent job of installing our new furnace. They are very personable and professional. They explained how to set thermostat and went over the operation of the furnace

Review 112 (2023-11-09 - Rating: 5)
Greenwood Heating is the very best in all ways. They have great service and products. They are honest and efficient. We highly recommend them. They installed our heat pump and we just had our first yearly service. Our Technician was so delightful. We are thankful we went with them for our needs and service.

Review 113 (2020-03-18 - Rating: 5)
Justin and Keelan went above and beyond the scope of work to ensure my satisfaction with my furnace installation. Great work!

Review 114 (2023-11-20 - Rating: 5)
Had great service for our annual maintenance check today, very respectful and efficient. Thank you.

Review 115 (2023-11-25 - Rating: 5)
Very friendly and knowledgeable technicians. Even though they are somewhat expensive, I would recommend them.

Review 116 (2024-01-08 - Rating: 5)
I have been working with Greenwood for a few years now. Ive tried others a few times yet I always come back. Scheduling service is easy, and I like the safety I feel from the text with the service persons photo and bio prior to arrival. They are persistent in solving any problem and thorough when completing service. All techs have been wonderful, and Jordan who was recently out was very professional, polite, and crazy knowledgeable. I will continue to work with greenwood and cant recommend them enough.

Review 117 (2023-11-29 - Rating: 5)
We recently upgraded our furnace with Greenwood. We got quotes from 3 different places but Greenwood had the best offerings of products. Pricing was pretty similar between all the quotes so we know we got a very fair price. They came out and installed everything in 2 days and we couldnt be happier with it all.

Review 118 (2024-01-04 - Rating: 5)
Don is very friendly. He was very efficient and reviewed and answered all my questions .

Review 119 (2023-12-12 - Rating: 5)
Dave came to service our furnace and did the most thorough job of any heating company. Found out that the blower motor wasnt bad as others said it was but found the vent pipes have been leaking and that the heat exchanger has a crack which nobody else had mentioned. He showed pictures of all the issues and recommendations as to what to do.Great experience

Review 120 (2023-12-03 - Rating: 5)
We had Ben from Greenwood Heating and Home Services clean our furnace. He was on time and thorough.We also had Cameron come and clean our furnace blower wheel. He also was on time and did a great job.We worked on the phone with Mohammed. All 3 of these men were knowledgeable and honest. I would definitely recommend Greenwood.

Review 121 (2024-01-08 - Rating: 5)
Garrett at Greenwood did a complete cleaning and a tune up for my 7 year old heater. It is important to maintain the heater to make it last as long as possible. He was professional and knowledgeable.

Review 122 (2023-12-06 - Rating: 5)
From sales to installation everyone was professional, respectful, courteous and friendly.

Review 123 (2023-11-29 - Rating: 5)
I am rating Greenwood Heating as five stars because of Technician Curtis McCall. I was impressed with how Curtis handled the diagnosis of the furnace, explained the options, answered all my questions and listened to my concerns. Curtis continued to work out a solution after he left. Curtis identified the parts needed and fixed the furnace at an appointment the next day!

Review 124 (2024-01-10 - Rating: 5)
Our service person was very thorough with the inspection. He carefully explained the service he provided. We were very satisfied with the service.

Review 125 (2023-11-13 - Rating: 5)
Our experience with Greenwood heating was excellent. Our technician was on time, he was knowledgeable and thorough in explaining everything to us. We feel very confident recommending Greenwood heating. We plan to use them again when needed in the future.

Review 126 (2023-11-27 - Rating: 5)
Greenwood heating was very efficient in getting us a electrical technician out to our home. Tyler was very efficient and checked everything throughly, found the electrical issue we were having in the mstr. bathroom with the timer switch for exhaust fan, which turned out to be a bad switch n replaced with a regular switch fixed. Also found a 2 loose ground wires in our circuit breaker box n fixed both wires. Also took the switch from the bathroom n placed it where there was a sensor switch for entryway was n switched them out. He was very knowledgeable, polite n easy to talk to. We definitely will be using Greenwood for electrical work. Also let us know about a surge protector for the circuit breaker box which we didnt know can be down. Costly, but something to consider with everything you purchase electronics is so expensive. Thank you Greenwood for your service, Thank you Tyler for your service.

Review 127 (2023-11-10 - Rating: 5)
Chad performed a yearly maintenance service on my 15 year old furnace today. He was very skillful and professional. He answered all my questions and provided requested estimates for plumbing services. I would highly recommend Chad and Greenwood.

Review 128 (2024-01-10 - Rating: 5)
Avi from Greenwood did an excellent job servicing our furnace, and installing a long overdue update to our air intake panel. When discussing pricing, he was very clear about our options without being pushy.

Review 129 (2023-11-17 - Rating: 5)
Our assigned helper Jordan T. did a great job working on our heater. We are able to stay warm during this winter season, thank you guys!

Review 130 (2023-11-14 - Rating: 5)
Great service! Polite, on time, efficient, professional What more is to be said?

Review 131 (2023-11-09 - Rating: 5)
We needed some support with our split duct heating system . Our technician Avi Nand was excellent and quick in diagnosing the problem. He was very knowledgeable and precise. He was courteous and helped with the next steps we needed. Thank you so much for all of the attention to detail.

Review 132 (2023-12-16 - Rating: 5)
John Holmes is a wonderful person to work with. Our maintenance was super easy and he gave great tips

Review 133 (2023-11-27 - Rating: 5)
Great service provided in a timely manner! Good responses and detailed explanations to our questions and concerns.

Review 134 (2023-12-07 - Rating: 5)
Thanks Avi for your quick professional response to our heating problem.

Review 135 (2020-03-13 - Rating: 5)
Excellent installation by Brayden and Sam from the Lynnwood office! Professional, polite and efficient.

Review 136 (2023-11-29 - Rating: 5)
Excellent communication, readily available appointments, and spot-on communication about issues and costs of furnace repair.

Review 137 (2023-12-01 - Rating: 5)
Our company has used Greenwood as our exclusive HVAC contractor for over 10 years. We have been extremely pleased with the quality of work, the professionalism, and the courtesy the techs have always shown to us, as well as our clients. Our current project will be the first time we have used them as our electrical contractor. The techs Kyle and Zack were amazing! The energy they brought to our site was positive and the quality of their work imecable. It was not an easy tie in from the existing residence to the addition but they were able to think outside the box and the transition is seamless. We really appreciated the PM assigned to our project. Aaron is a top notch professional and helped guide us through some of the more intricate situations we found once we started tearing in to walls.We have found anorher great additon to our team

Review 138 (2023-12-11 - Rating: 5)
Good company. Reliable. I especially like Sam.

Review 139 (2023-08-23 - Rating: 5)
Chris W did a great job! He was very thorough and professional. I will definitely be using Greenwood again. Thanks Chris!

Review 140 (2023-12-09 - Rating: 5)
Al from Greenwood Heating is a Professional Plumbers Master Plumber. Al is efficient, knowledgeable, professional, timely and courteous, all at the same time--5 Stars & thx, Al!

Review 141 (2023-12-15 - Rating: 5)
Knowledgeable and courteous. I highly recommend!

Review 142 (2023-11-30 - Rating: 5)
I’ve been working with service staff, sales staff, and installation staff and everyone, including the admin staff, are friendly, reliable, and helpful. And I have a new furnace and heat pump!

Review 143 (2023-12-19 - Rating: 5)
Tech, Michelle, was very thorough, helpful & efficient.

Review 144 (2023-11-29 - Rating: 5)
Great job fixed problem then thoroughly check to make sure everything works.

Review 145 (2023-11-20 - Rating: 5)
Jake and Riley did an amazing job with the electrical!

Review 146 (2020-09-09 - Rating: 5)
We are thrilled with our new heating/AC system and are equally thrilled with the fabulous & prompt service we received! Trevor Rieb thoroughly explained our options and helped us find the perfect unit for us. Jon Buss and his crew of John, Keenan, Chris, Jason, and Cameron provided a seamless, professional, and knowledgeable installation of both our new system and hot water heater. Our home presented some challenges, but the team found great solutions. They were professional, respectful, friendly, and worked well together. To say we were thrilled with our experiences is an understatement! We are first time customers and look forward to our next interaction. Thanks so much Greenwood team!Jane & Bill B.

Review 147 (2023-11-19 - Rating: 5)
Technician explained everything thoroughly

Review 148 (2020-03-11 - Rating: 5)
Really nice, friendly guys who answered my questions and showed up on time with a smile. Lots of small but great details like having a photo of the service person who will be coming to my home. The details made everything feel smooth and easy like you would hope it would be. When doing their work, each person proactively addressed small things to make the most of my equipment and get the best functionality from my furnace.

Review 149 (2021-06-19 - Rating: 5)
Very satisfied with our experience. Adam walked us through the entire process on the front end during his bid and carefully set expectations. Berto and Juan communicated thoroughly during the two-day install process and meticulously set up the equipment to our liking. Electrician was quick and professional. Overall, highly recommended.

Review 150 (2023-12-18 - Rating: 5)
Amazing place to have heating and cooling I stalled and maintained

Review 151 (2023-12-13 - Rating: 5)
Excellent service!

Review 152 (2020-02-15 - Rating: 5)
We just had Greenwood Heating & Air Conditioning add a Heat Pump to our existing system. From design to implementation, it was a flawless experience. Great communication, extremely thorough work, and really nice people. I highly recommend them.

Review 153 (2020-06-10 - Rating: 5)
Replaced the heat pump, furnace and thermostat. Work was done as scheduled and per the estimate. Mike and Josh did the replacement/installation over two days. Great, great work. Thank You Mike for leading this outstanding job! John O.

Review 154 (2020-02-21 - Rating: 5)
Justin and Rob were prompt, professional, knowledgeable, and patient in explaining my new system. Greenwood Heating responded quickly to our concerns and I feel we have a perfect new heating and cooling system. All was done according to city code and permits. Greenwood delivers and you can count on the employees to do a great job.

Review 155 (2023-11-15 - Rating: 5)
Always prompt and done well. Personalty plus.

Review 156 (2019-02-13 - Rating: 5)
Im a first time customer and Alexa or Alexis? Is her name and she was very helpful and nice. She already made a really wonderful impression on the business there at Greenwood Heating & Air Conditioning. You guys did a great job putting her to be the first greeting of your company.

Review 157 (2023-11-08 - Rating: 5)
Smart and fast. Excellent service!

Review 158 (2020-11-07 - Rating: 5)
We just had Greenwood install a heat pump in our home. They were fantastic. The initial interaction with Kyler went very well; he was very knowledgeable and informative and went over multiple options and solutions for us. The day of the install was exactly the same and just what we were told to expect. Jared and Rob did the install work. They were very neat and the finished product is great. I was impressed with how organized and tidy their service truck and workspaces were. The install went very smooth and they were very respectful of our home - we have 1 person working from home and a 5 year old also “working” from home and neither were impacted by the install. They also effectively kept the system intact enough throughout the process that our home never got chilly. Great company, great service, great employees. Thank you so much Greenwood.

Review 159 (2021-04-27 - Rating: 5)
Adam Houser came out and gave us our estimate for furnace replacement, new heat pump and duct cleaning. He explained the options, features, warranty and schedule. Matthew Jaccoi and his apprentice Layton and Miguel showed up as scheduled, left our place clean and explained everything they were doing. It all works and looks great and is quiet. We have had this company doing our service for over three decades. Great work!

Review 160 (2020-02-19 - Rating: 5)
Kris was my service representative. I have nothing but rave reviews for his knowledge, determination to solve a problem, and the end result of a satisfactorily completed job. Pleasant to work with and punctual. Greenwood Heating was very responsive to my needs and I certainly recommend the company and Kris for any work that others are considering.

Review 161 (2020-04-23 - Rating: 5)
Greenwood Heating and Air Conditioning is an excellent business to use for your Ductless system. From the moment I called to set up our appt. to the arrival of our technician, we were impressed with the high standard of expertise and professionalism that each member exhibited.Al Velo is well versed in all aspects of heating and air conditioning and we rate him a 5 star in his ability to teach and problem solve.This company will be our trusted source to handle any problems we may have in the future.A family run company with high standards is ALWAYS a good choice in my books!

Review 162 (2020-06-27 - Rating: 5)
Sometimes things dont always go right and issues arise. While installing our heating system this happened and I was concerned, since many companies dont follow trough with good customer service and making things right when problems occur. I was taken good care of by Marco, Beth, Bree and Danni. Bravo! I apprecicate that they worked with us until we were completely satisfied and resolved the unexpected problems.

Review 163 (2021-02-27 - Rating: 5)
I will start off by saying that these guys were awesome. Over the past nine years, I have had quite a few contractors come to my house to bid, remodel, and do repairs. Of all the companies Ive worked with, these guys have to be in my top three favorites (possibly even the best). John Louzy was the first person we met with from sales. He provided us a great overview of all their products and didnt try to up-sale like some of the other bids I received. I did my homework, so I knew the basics and what was needed vs what was a break even proposal that wouldnt happen for at least 15 years (New Furnace and A/C install). Not only did he provide me a great bid, but he beat a competitor (Costco) which was already providing a great deal. John also worked with me on a request for installing gas pipe stubs for the outside patio which helped me out a ton. The response time for installation was unreal too. I only had to wait one week. When the day of install came, I had two main installers show up (and few more popped in and out throughout the day). Rob Malphrus and Jared Anderson worked constantly for two full days. They were extremely nice and thorough with everything they did. I was prepared for finding some shortcuts, being a type A person, but I couldnt find a single thing I was disappointed with. Every day, everything was picked up better than they found it and their attention to detail was outstanding. When everything was complete, Jared walked me through all the information and next steps (i.e. inspectors, maintenance, how to operate thermostat, etc.) This company was not on my original list of bids, but after reading other reviews, I figured I better get them out to see what they were all about. I now know why everyone rates this company so high. Just make sure if you are doing any sort of HVAC, you at least give them an opportunity to be part of your process.