Roto-Rooter Plumbing & Water Cleanup

Located in Durham, North Carolina

Address: 3329 Durham-Chapel Hill Blvd Suite 200 G, Durham, NC 27707, United States

Phone: +1 919-968-8204

Rating: 4.9

Services

On-site services
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
Kai did an amazing job. He was punctual, thorough and even cleaned up afterwards. He also recommended other products available through the company. I was extremely impressed and satisfied.

Review 2 (2024-09-27 - Rating: 5)
Fantastic Plumber - Highly Recommend!I had a great experience with Emmanuel! He came to my house on short notice and did an excellent job replacing a T-fitting in a tough spot under my crawlspace. Not only was he punctual, but he also took the time to explain what needed to be done and got right to work. Crawling into a tight, dirty space is no easy task, but he handled it professionally and efficiently. The repair was completed quickly, and everything is working perfectly now. If youre looking for a reliable, hardworking plumber, Emmanuel is the one to call. Five stars!

Review 3 (2024-11-07 - Rating: 5)
Kai was simply wonderful. He was very conscientious and respectful. He saw to it that everything was done right. He also answered my all my questions with great patience. I would definitely recommend Kai to anyone who needs a good plumber. Thank you so much, Kai!

Review 4 (2024-12-13 - Rating: 5)
Kanji was a very nice person. He gave me all the options and helped me to decide which was the cheapest and best way to get the job. I would recommend him to my friends and family.

Review 5 (2024-12-12 - Rating: 5)
Kanji was excellent, and very professional. He explained everything he was doing, did it very quickly, and cleaned up very well. Will not hesitate to use him again.

Review 6 (2024-12-21 - Rating: 5)
The worker was very knowledgeable about his job. He explained what he was going to do and he even explained worse scenario in case first option didn’t work. I would gladly recommend him to everyone I know. Thank you

Review 7 (2024-09-11 - Rating: 5)
I had an unexpected plumbing emergency today but so thankful for Roto-Rooters quick response. I had same day repairs done. My service technician was E-Mann. He was knowledgeable, professional and efficient. Great job during a challenging circumstance for me. Highly recommend him.

Review 8 (2024-10-02 - Rating: 5)
The company was available to come on the same day I called when others did not have availability. Emmanuel Rivera was our technician and he was fantastic. Professional, prompt, and quick. Highly recommend.

Review 9 (2024-12-03 - Rating: 5)
Great experience with Mason. He was prompt and professional and took the time to walk me through everything. He explained what was wrong and the best fix for it and was patient with all of my questions.

Review 10 (2024-12-13 - Rating: 5)
Super quick and great service! Same day service. Kanji was respectful and communicative in diagnosing the issue and explaining the options to resolve it. Fixed within an hour and a half!

Review 11 (2024-12-12 - Rating: 5)
Kai was prompt, explained things well, and provided service quickly. He also offered advice on how to appropriately manage the issue moving forward.

Review 12 (2024-09-07 - Rating: 5)
Couldn’t recommend this company and mason more. He did a fantastic job. I had a bathroom back up and he came same day, super friendly, addressed the problem and gave some advice to follow the next few days to ensure the problem was resolved. Super speedy and cleaned up everything

Review 13 (2024-11-05 - Rating: 5)
Kai was prompt, clean, respectful and professional. He replaced my garbage disposal and snaked my shower quickly and easily, allowing me to continue working without distraction while he was working. Would use his plumbing services again!

Review 14 (2024-11-08 - Rating: 5)
I had an emergency and my normal company does Not do emergencies. So I called Roto Rooter. They sent out Mason Mega to the rescue. He quickly assessed the problem, gave me a quote and promptly repaired the problem. Thank you.

Review 15 (2024-12-03 - Rating: 5)
Top notch service! Emmanuel was right on time and he spent all the time needed to make sure the issues were resolved. We trust all out plumbing needs to Roto Rooter!!

Review 16 (2024-07-15 - Rating: 5)
Today’s service call with Emmanuel Rivera was “exceptional.” He had great communication skills and explained what was done. He also was careful and quick to clean up after the repair. We would request for Emmanuel in the future.

Review 17 (2024-11-08 - Rating: 5)
I thought I had a water line problem like I did a couple years ago. Mason and Rick determined it was not the water line but irrigation system issue. They were very conscientious and thorough in determining where the problem is.

Review 18 (2024-09-12 - Rating: 5)
Called Roto Rooter about a leak in my yard and they were on site within an hour. This is the second time I’ve used them and they always have professional, courteous, and quick service!

Review 19 (2024-10-30 - Rating: 5)
Best plumbing company in NC! Roto rooter shows up for their clients every day of the week and they are miles above the sleepy competition

Review 20 (2024-07-09 - Rating: 5)
Mason did a fantastic job. My hot water heater broke on the 4th of July! Not the fireworks I wanted to see. Mason came out right away and worked with me patiently while I tried to figure out what to do and organize the water damage mitigation and getting an insurance claim filed. Not only was his work excellent but he was here when he said he would be and did what he said he would do. I felt relieved and comfortable that he would stand by his word and his work. I would recommend Mason and Roto Rooter without question. I hope that anyone who has a hot water emergency is lucky enough to find a professional like Mason.

Review 21 (2024-11-29 - Rating: 5)
E-Mann did excellent work, and was courteous, respectful and extremely helpful. Would highly recommend

Review 22 (2024-09-16 - Rating: 5)
Easy to make appointment at my convenience with a skilled technician. Excellent service and communication.fair pripricing. I highly recommend them !

Review 23 (2024-12-20 - Rating: 5)
Excellent service. Came out even though it was late at night. Explained the process, was transparent about pricing and fixed the problem quickly.

Review 24 (2024-05-24 - Rating: 5)
E-Man (Emanuel) did a great job installing our new dishwasher. He was very attentive to detail and cleaned up after finishing the job.He also went out of his way to come back and install the dishwasher after diagnosing the original problem.Would 100% recommend him specifically for plumbing issues and plan to keep Roto-Rooters number handy for any future plumbing needs.Thanks E-Man!

Review 25 (2024-10-12 - Rating: 5)
Kanji did a great job, arrived quickly and diagnosed the problem. Fixed the blockage in our pipe and let us know next steps.

Review 26 (2024-05-30 - Rating: 5)
Emmanuel did an awesome job of clearing the blockage out of my plumbing clean out line in a timely manner. He was very polite his entire time here and I would recommend him for anyone else that is having plumbing issues. He is very knowledgeable and will get the job done!

Review 27 (2024-04-20 - Rating: 5)
Excellent and knowledgeable service. We had an emergency situation and they came quickly. He knew what was wrong immediately and within maybe 20-30 minutes everything was fixed and back to normal. We will definitely be using Roto-Rooter again in the future if we ever need a plumber.

Review 28 (2024-08-11 - Rating: 5)
Roto-Rooter arrived late on a Sunday night and cleared a clogged drain pipe. It was worth the premium price to get this done quickly and professionally.

Review 29 (2024-10-16 - Rating: 5)
Great customer service! Arrived right in time and went above and beyond to fix the problem the same day! Highly recommend!

Review 30 (2024-07-17 - Rating: 5)
Emannuel (E-Mann) was a huge help! Knowledgeable and friendly, and able to answer my questions and concerns about potential water leaks. Also arrived quickly so I wasn’t left waiting. Thank you!

Review 31 (2024-11-13 - Rating: 5)
John arrived on time and was great to work with. He did an exceptional job installing a new water fountain with a bottle filler. I would recommend him to others for all your plumbing needs.

Review 32 (2024-05-20 - Rating: 5)
Emmanuel (E-Mann) did a phenomenal job. Responded same day to an emergency situation with promptness and professionalism. Combined with his attention to detail, we are confident in our new water heater and using Roto-Rooter for any future needs. Thanks for the great customer experience.

Review 33 (2024-04-01 - Rating: 5)
Emmanuel was fantastic. Extremely knowledgeable and skilled, with knowledge of old plumbing systems and all the parts involved. He quickly and correctly diagnosed the problem, and worked hard to try simple solutions before undertaking a more serious repair. He was extremely gracious, and kept us informed at every stage along the way. He also made sure to check for certain that the repair was a success. He left our home looking immaculate, with our problem fully solved. We are extremely grateful for his kindness, hours of hard work, and expertise on this challenge job.

Review 34 (2024-12-02 - Rating: 5)
This gentlemen came right in and fixed our clog and leak. He was very professional and did an excellent job.

Review 35 (2024-12-05 - Rating: 5)
Prompt service excellent work done by the plumber. I am very happy with the work.ThanksNAZIR ARSHAD

Review 36 (2024-04-29 - Rating: 5)
Emmanuel was great!! Arrived quickly and did quality work. He took care of everything I needed done. I will definitely do business with the folks again if needed. If you have plumbing issues call Roto-Rooter.

Review 37 (2024-03-21 - Rating: 5)
My technician Mason was amazing! Backstory: We were experiencing a plumbing emergency. I scheduled my appointment online. Mason arrived in less than 1 hour. He was able to quickly diagnose, triage and resolve my issue! Thank you!Amazing service, fair pricing and superb technicians.

Review 38 (2024-08-25 - Rating: 5)
Mason did a great job determining the problem and even working late to get it done. I appreciate his hard work!

Review 39 (2024-11-12 - Rating: 5)
Really appreciated Kai coming out late and working hard to find the problem and help stop the leak. Greatly appreciated.

Review 40 (2024-05-12 - Rating: 5)
E-Mann was so amazing. I operate a very high volume restaurant and our sink broke on Mothers Day!!!! What a disaster. He came out so quickly and got us fixed up in no time. Would definitely recommend

Review 41 (2024-05-14 - Rating: 5)
I lucked out a got a great professional and kind person from Roto Rooter name Mason who installed my new Water Heater. He was here for about 6 hours breaking down the old one and installing the new water heater and attachments. A professional job. Thank you!

Review 42 (2024-03-15 - Rating: 5)
Emmanuel Rivera was excellent. We didn’t have the easiest issue and he took the time to find what needed to be fixed. He was super nice and personable the whole time and kept everything clean and tidy.

Review 43 (2024-03-27 - Rating: 5)
Emmanuel was nice and professional. He arrived during the designated timeframe, saw the problem, and went over pricing. During the job he went over what was being done to fix the problem and took time to ensure the issue was resolved. If I have plumbing problems in the future I will be a repeat customer.

Review 44 (2024-03-19 - Rating: 5)
We had the best experience. The call was taken, our technician was awesome and walked us through all the options, and then executed flawlessly. Well definitely be using Roto-Rooter again. Mason was our serviceman, and he was the best!

Review 45 (2024-05-14 - Rating: 5)
Emmanuel did a great job today repairing the broken pipes for our water tank in the attic. He recognized the safety risks of these pipes and took his time to design the connections, purchase the right pipes, and strengthen their installations. We feel a lot safer now after Emmanuel’s great work and highly recommend him.

Review 46 (2024-12-20 - Rating: 5)
Great service, fast, friendly, professional, worked way quicker than I expected

Review 47 (2024-10-26 - Rating: 5)
Mason was wonderful! Fixed everything as we discussed.Thank

Review 48 (2024-09-06 - Rating: 5)
John was great and came out for a second visit to help resolve our issue with a leak.

Review 49 (2024-07-15 - Rating: 5)
Quick response on a Sunday evening. Arrived within the hour and fixed the problem in less than an hour. Good, professional service.

Review 50 (2024-01-13 - Rating: 5)
Mason Magee was such a pleasure to work with. He was knowledgeable of his craft as well as empathetic of what I was going through regarding my water pressure and damages. I appreciate him coming to fix my issues two days in a row and would recommend him to anyone in the future!!

Review 51 (2024-06-05 - Rating: 5)
I cant explain the sheer panic I felt when I came home to feces backed up into my showers. Roto-Rooter was at my house within an hour and were able to fix it immediately. Highly recommend!

Review 52 (2024-05-27 - Rating: 5)
Our service tech, Emmanuel Rivera, deserves 5+ stars for his professionalism, expertise, and thoroughness. We highly recommend him.

Review 53 (2024-03-22 - Rating: 5)
EMMANUEL WAS ABSOLUTELY AWESOME THIS EVENING . From the time he came to our home he was mannerly, prompt and understanding of my dilemma with children and toilets. Initially i was deterred from this service with the price being a bit out of my hand, however he never made me feel forced or snarky for coming out and potentially wasting his time. I ended up going through with the service and he made sure everything was working once again. Emmanuel worked throughly ok my toilet, and educated us on the horrible outcomes of using “flushable wipes” in our toilet and we will definitely be making a change. Thank you so much Emmanuel; Continue to be awesome and great at what you do.

Review 54 (2024-09-18 - Rating: 5)
Spent night with no water. I really liked the tech who came this morning...he checked everything and turned water on at the meter.

Review 55 (2025-01-05 - Rating: 5)
Kia and Dennis were amazing, they knew everything! Kia found the issue and fixed and informed me of tree roots growing through my water pipe.

Review 56 (2024-11-29 - Rating: 5)
Emanuel with Roto Rooter was excellent. He’s very professional and knowledgeable about his job. He kept me informed with the whole process and I greatly appreciated it. I hope I don’t have any more plumbing problems but if I do I hope that I can have Emanuel back at my home. Thank you Emanuel for the excellent service you gave me today.Thank youIda E

Review 57 (2024-03-18 - Rating: 5)
Emmanuel R has done a awesome job. He is clear in explaining the issue , upfront costs and completing the work. Highly recommended his services.

Review 58 (2024-04-01 - Rating: 5)
Very good service! The technician Emmanuel arrived within an hour of placing a non-urgent service call and promptly fixed our issue. Very polite, efficient, and left a clean work area.

Review 59 (2023-06-24 - Rating: 5)
I had a serious plumbing emergency and I honestly did not know how I would handle it. My daughter called RotoRooter and they not only showed up, but they showed up on time. The technician (Marcos) was polite, kind, professional, patient, had an excellent attitude, and he listened! He walked me through the process, showed me what and where the problem was, and he solved my issue. He also took the time to explain what steps I would need to take going forward to make sure my issue did not reoccur. I was hesitant to call - but I am so happy I did!!! The level of service Marco provided was above and beyond what I expected!!!! Kudos to Marco for an outstanding job!!!!! H. Little, NC

Review 60 (2024-06-05 - Rating: 5)
E-man was wonderful was here in less than 30 minutes and he fixed the issue promptly! We will use you guys again, especially if he is sent out.

Review 61 (2024-05-20 - Rating: 5)
Emmanuel did an amazing job, was extremely knowledge, and a true professional! I definitely suggest using him and his service!

Review 62 (2024-09-13 - Rating: 5)
Came in, fixed various lingering problems in several bathrooms at a good rate. Excellent experience

Review 63 (2024-02-20 - Rating: 5)
Mason M.came this am and adjusted my thermostat so the water would not burn . Mason showed me his smart phone and the setting. It is 1:45 p.m.est and the water seems to be fine. He was very informative when answering my questions. Joy R

Review 64 (2024-01-19 - Rating: 5)
Daniel was great! Came out at 11:00 pm and took care of business quickly and resolved the problem. He was professional and reasonable so we were very pleased with the service!

Review 65 (2024-05-13 - Rating: 5)
The technician Emmanuel did everything he could do to solve issue. Very courteous and professional. Got the job done!! Amazing work!

Review 66 (2024-05-23 - Rating: 5)
Michael and Emanuel were very professional and explained the problem and the work to be done. It was completed the same day. Highly recommend them!

Review 67 (2024-03-08 - Rating: 5)
Mason just installed our new toilet and he did a great job. He’s super friendly and efficient. Will be calling him for any plumbing needs! Thank you!

Review 68 (2024-11-30 - Rating: 5)
Same day plumbing. Fast arrival. Talked me through process.

Review 69 (2023-03-28 - Rating: 5)
Wayne was very professional. He kept me informed every step of the way and was glad to explain everything. He made sure everything was cleaned to my satisfaction before leaving and kept the work site as clean as he could given the work he was doing. I highly recommend Wayne.

Review 70 (2025-01-03 - Rating: 5)
Kai was extremely knowledgeable and pleasant to work with. Thank you!

Review 71 (2023-05-24 - Rating: 5)
I had multiple issues including brown spots on the ceiling. Root-Rooters website allowed me to easily schedule online for an appointment the next day. They sent a team including Erik and Lucas (plumbing) and Brian (water restoration) -- each of whom were very professional and knowledgeable. Importantly, they listened and spent a good amount of time troubleshooting the issues. It was as if they were a forensic team, putting ears against walls and turning water systems on and off. Given the time and manpower, I would consider a value for the price and use their services again.

Review 72 (2024-06-16 - Rating: 5)
He was on time. He was very polite explained everything to me to full details and best of all he fixed the toilet j Highly recommend

Review 73 (2023-09-01 - Rating: 5)
Wayne, Adam and Aaron were all super professional and nice. They explained everything and answered all of our questions.We had an emergency situation on a Saturday. They were prompt and available within 1 hour of me calling.Never fun to have an emergency but they made it a little less painful.

Review 74 (2024-03-12 - Rating: 5)
Mason from Roto Rooter came the day I called and was personable, knowledgeable and shared helpful information with us, and we are very pleased with the work he did and advice he gave. Mason rocked it!

Review 75 (2024-11-28 - Rating: 5)
Great services and promptly replace my water heater at reasonable price

Review 76 (2024-03-28 - Rating: 5)
E-Mann was fantastic! Took the time to make sure everything was done right the first time. He was friendly and considerate. Highly recommend!

Review 77 (2023-07-26 - Rating: 5)
Mason and Eric did an excellent job. They noticed I had another issue and brought it to my attention. Since I was not even in the same state, they were able to send me pictures and took the time to explained the issues. All fixed and done! Thank you!

Review 78 (2023-07-14 - Rating: 5)
Roto-Rooter was very professional. They came with all the tools needed to finish the job. They were upfront with the cost and didnt charge me just to roll the van to my house. Erik and his trainee Adam did a fine job.I highly recommend them!

Review 79 (2024-03-15 - Rating: 4)
Bill was very courteous, kind and professional. We would definitely request him to take care of our plumbing repair needs.

Review 80 (2024-03-18 - Rating: 5)
Emmanuel was great! He arrived quickly after my call, was respectful and knowledgeable, and fixed our issue!

Review 81 (2023-07-07 - Rating: 5)
I called Thursday at 7pm for a leaking hot water heater and they were able to schedule an appointment for the next morning. (Spoke to Karen - she was great!) Eric showed up at 8:30 and was helpful and professional. I have a new hot water heater in less then 24 hours for a reasonable price.

Review 82 (2024-03-17 - Rating: 5)
Great work. I had brown water coming from my heater. E-Mann came by, drained the tank, and now working great. He did an awesome job.

Review 83 (2024-02-16 - Rating: 5)
Mason did a fantastic job! Extremely knowledgeable. Would definitely have him back if we have a plumbing issue. Thanks Mason

Review 84 (2023-09-14 - Rating: 5)
Wayne came out right away and took care of our sewer clog immediately. He walked us through checking the system before leaving. Excellent service late on a Wednesday night.

Review 85 (2022-11-14 - Rating: 5)
I contacted RR website last eve and set up appt for this AM. Very easy and convenient. This is the second time I’ve used their service. Each time I had Starky as my serviceman. He was great each time. He diagnosed the problem quickly and fixed it without problem. He was very honest w costs and expectations of the work performed. He is a valued member of RR and I welcome him anytime for my plumbing needs. Thank you

Review 86 (2023-04-30 - Rating: 5)
Tim came out to the job site and assess the situation. In was very spot on. I recommend using Tim as your drain cleaner in a business. Very adamant in getting the job done. I am very happy that he unblocked the drain going out to the city sewer. Very knowledgeable. Thanks Tim for your help. I will ask for you next time.

Review 87 (2024-06-26 - Rating: 5)
I had issue with water makers on ceiling and water leakage from master bathroom Mr brian broke ck is excellent and he explained about my issue in detail i will refer to my friends

Review 88 (2024-07-09 - Rating: 5)
The best tech from Roto Rooter. He should be the boss. Very friendly and competent.

Review 89 (2024-12-04 - Rating: 4)
On time did and excellent job replace water heater

Review 90 (2024-10-03 - Rating: 5)
Professional customer service! Prompt response time! Couldn’t ask for better!

Review 91 (2023-04-24 - Rating: 5)
Our hot water pressure all of a sudden went down to a trickle, and they were able to fix it the next day within a few hours! I thought the prices were fair, although I’m no expert on how much plumbing services cost lol. I could call and speak to customer service or the dispatcher quite easily. The repairman Corey was great, our dog loved him as well!

Review 92 (2023-04-17 - Rating: 5)
At 5:30 on a Sunday evening we called three companies that advertised emergency service. We had a broken pipe and had to shut off all water. Roto Rooter was the ONLY company that answered their phone and was willing to get some one out.Josh Smith was able to arrive within 90 minutes. He was able to get us safely operable that night. And then come back the next day to finish all the remaining repairs. He was extremely professional, kind, and willing to explain exactly what he was finding. He didn’t rush out after the job appeared done, and in fact stuck around long enough to spot an issue he needed to correct. Something we would have never found.We have complete trust in Roto Rooter because of the excellent job Josh did!

Review 93 (2023-06-03 - Rating: 5)
My two service men, Wayne and Lucas from Rooter-Rooter, were fantastic. They both were so knowledgeable about my problem of a blocked drainage pipe from my toilet to my septic tank.Rooter-Rooter are truly blessed to have these guys working for the company. They definitely give Rooter-Rooter a good name. I would recommend Rooter-Rooter to anyone that has a plumbing issue.

Review 94 (2023-02-24 - Rating: 5)
The associate, Erik B., was very professional and personable. Diagnosed the leak issue, told me what he needed to perform for repairing the leak. Repair was done in a timely manner. He wiped up any water, showed me the repair he did to ensure I was satisfied with his work.

Review 95 (2024-11-27 - Rating: 5)
Great experience… professional and very knowledgeable. My technician names areJohn Breder and Phillip Clark.

Review 96 (2024-06-12 - Rating: 5)
They were able to come out next day and correct my shower issue right before company arrived. Thank you!

Review 97 (2023-02-28 - Rating: 5)
Wayne Newsome was fantastic!! He came right on time, cleared the deep, deep clog in my bathroom sink in 15 minutes, cleaned everything up better than it was before, and was extremely professional, friendly, and attentive to questions and concerns! Five stars, would absolutely recommend!

Review 98 (2023-08-18 - Rating: 5)
Wayne was prompt in getting out to assess my situation. He was professional and effectively communicated throughout the entire process. Would recommend him to others!

Review 99 (2023-04-13 - Rating: 5)
Josh was and is amazing hands down. He helped with a major sewage backup. He walked me through step by step multiple times. Coordinated efforts with their clean up crew when that isnt his job. He took a horrendous situation and guided me through it which kept me calm and focused.

Review 100 (2023-05-07 - Rating: 5)
Wayne came out within 2 hours on a Tuesday after we had water began backing up in our new home. He and his partner worked really hard over two days to get the large clog out of our sewer and helped us contact the city to make sure it was on our property. He really went above and beyond. We will definitely use roto rooter again if needed!

Review 101 (2023-05-14 - Rating: 5)
It took a little time for them to get out but it was Sunday and a holiday so I was grateful to be able to get a same day appointment. The technician was knowledgeable, efficient and professional. I would definitely use them again.

Review 102 (2023-02-09 - Rating: 5)
Ryan is a top-notch plumber I will use him all the time.. Ive been told by a lot of different plumbers different things but he was very honest and he was very forthright he came right to the point and told me exactly what I needed and he came back the next day and fixed it. I greatly appreciate everything hes done and I would recommend him to everyone thanks again Ryan.. Great man of character I greatly appreciate it..

Review 103 (2024-03-20 - Rating: 5)
Emanuel was excellent help when we experienced what appeared to be multiple water leaks at several junctions after finding substantial water damage. He was sureto check and verify all that he could and include us in the process.

Review 104 (2024-12-13 - Rating: 5)
Incredible service by Kai. He was professional, timely in his work while having a great attitude!Thank you for the service!

Review 105 (2023-03-25 - Rating: 5)
Tim Mitchell arrived punctually with a smile and positive attitude. He worked hard to find the best route to unblock our clogged sewer lines. We appreciated his kindness, humor, and tenacity very much! All is clear—-thank you!!!

Review 106 (2023-05-12 - Rating: 5)
Its been quite a month for plumbing issues around here. First the toilet upstairs leaked, flooding the bathroom upstairs and flowing downstairs as well, and the shower needed a new cartridge but was stuck. Not a month after that the toilet downstairs backed up from a root blockage in the main pipe. Ryan helped with the first issue, and Tim with the second. Both were extremely professional to work with and did the job quickly and well. They also scheduled the water mitigation appointments which were also handled professionally and in a timely fashion. I will definitely be working with Roto Rooter for any future plumbing needs!

Review 107 (2023-04-03 - Rating: 5)
Technician was professional and thorough by carefully inspecting the points of issue. The diagnosis and treatment of the problem were carried out very steadily. He diagnosed a further roots in pipeline problem that only a camera technician could detect and resolve. Overall very well done and we muchly appreciate the time taken to come to our house.

Review 108 (2023-09-26 - Rating: 5)
They were available to take my call at 12:30a, the person on the phone was really kind and personable, she set me up for technicians to come out first thing in the morning, they were on time and professional and quick to our aid. I would definitely recommend them to others.

Review 109 (2023-05-09 - Rating: 5)
Tim was very kind and explained the issue with the clogged sink line that goes to the main line. He was thorough and made sure that the clog was completely cleared. Tim also provided a jug of maintenance treatment liquid to keep the pipes clear over time and to avoid excessive service calls. Thank you to Tim and to everyone at Roto- Rooter so much for your help!

Review 110 (2023-03-31 - Rating: 5)
Wayne tech: 3112Came after hours to get my house back up working! What I liked about him the most was he’s professionalism and cleanliness! This man took his time to wipe everything down after making sure it was working

Review 111 (2022-10-20 - Rating: 5)
Wayne Newsome was very professional, polite and courteous. He came on time and did a terrific job, I am very pleased with his work, and he also cleaned up after he was done, I will not hesitate to use him again. TOP JOB!! Thanks Wayne!!!

Review 112 (2023-03-15 - Rating: 5)
The two techs who came in to fix our bathroom did an excellent job. They were courteous, friendly, and very professional. They fixed the problem we knew about and fixed one that we had not noticed. They left the area clean.

Review 113 (2023-04-16 - Rating: 5)
Marco and Calvin came to the house on an emergency call with limited information on the problem. They made sure that the problem was diagnosed properly and then worked till the problem was gone. They were very kind and talked me through everything that was going on. Together Marco and Calvin saved me time and money in the long run which is phenomenal. Next time you call this company in the RDU area ask for Marco and or Calvin, they will get the job done!!!

Review 114 (2023-02-13 - Rating: 5)
T.I.M., the service rep provided a honest assessment of the scope of our drainage problem which was far greater than I originally anticipated. I was very grateful for his professional opinion and wouldnt hesitate to call on him for other work.

Review 115 (2024-10-12 - Rating: 5)
Kanji arrived on time and cleared the bathtub drain. We did not know you should not use a plastic snake in the bathtub drain to get hair out and it broke off in there. He removed the bathtub basket fixture very easily to retrieve the snake and cleaned it.. The price was fair, especially for work on a Saturday and coming over within an hour after me calling the company.

Review 116 (2022-11-22 - Rating: 5)
Trey was awesome, prompt, professional, and super helpful. He fixed my plumbing issue and provided some great advice. Will definitely request him next time I have issues.

Review 117 (2023-02-13 - Rating: 5)
We had a clogged main and were not happy that we suddenly couldnt shower and had to go to the Food Lion to use the toilet. Tim Mitchell immediately set my mind at ease and even had me laughing through bad plumbing news. He also offered pithy wisdoms that I wrote down. Im quoting him in a work presentation. And Tim knows his stuff! We didnt know much about roto rooter before and werent sure who to call. Im glad we made the choice that we did. It was such a relief to be greeted by someone who has the experience and expertise to accurately and quickly assess a major problem, offer the right solution, and keep us calm and even happy throughout. Tim was able to readily identify the source of our blockage and to get a camera technician over to show us where tree roots were growing through our old metal pipes. Both Tim and Gordon were communicative, clear and jovial. Cant say enough good things. Tim has great plumbing skills and people skills! Thank goodness. We were in quite a plumbing pickle before.

Review 118 (2023-05-15 - Rating: 5)
Mr. Joshua Smith arrived within the hour as the Customer Service Representative Ms.Melissa stated during our phone conversation. Mr. Smith was quick, efficient, professional and knowledgeable about the job task he repaired. Thank you.

Review 119 (2023-03-22 - Rating: 5)
Needed the water supply faucets to my washer in the laundry room repaired because they were leaking. Eric showed up within an hour of our call and completed all work within an hour of arrival. Very happy with the results.

Review 120 (2022-10-12 - Rating: 5)
Wayne Newsome cleaned my kitchen sink drain today and did an amazing job. It took a while as it was not an easy fix, but he was very thorough, professional, checked that everything works several times and left my kitchen spotless. Highly recommend!

Review 121 (2023-06-30 - Rating: 5)
The plumbers were thorough and knowledgeable. They did a great job of cleaning up afterwords and provided good information on preventive care to avoid the issues we had which required a visit.

Review 122 (2021-12-22 - Rating: 5)
Justin was courteous and professional. The service was straight forward. And best of all, they didn’t charge a fee just to come out. We called yesterday, and Justin came today. I’m thrilled. Highly recommend!

Review 123 (2023-06-21 - Rating: 5)
Daisy Maes Kitchen sends a big shoutout to Wayne at Rotoer Rooter-Raleigh. He came out to Hubbs Kitchen, We showed him the problem. He did his evaluation and had everything back to normal in thirty minutes. Thanks to him the kitchen wont be shut down.

Review 124 (2023-08-07 - Rating: 5)
Josh did an awesome job with our plumbing needs. He gave us the options that worked best for my home and completed the work with ease.

Review 125 (2023-03-06 - Rating: 5)
Our plumber Ryan work number 6800 it was very polite very structured and helped us solve our problem very fast. He was honest told us how the problem works and told us how he saw the problem, he also helped us out with the equipment that we needed to purchase upon him completing the job and we wish for your company to give him a raise a handsome raise and hope that he comes back.

Review 126 (2023-04-28 - Rating: 5)
Plumber came out to fix a drip in the shower (Starkey, I believe his lapel said). We thought it might be the cartridge that needed replacing, but he showed me it was just dripping from the leftover water in the shower head. Very honest, very good at explaining the issue. Didn’t charge me for the visit.

Review 127 (2023-03-31 - Rating: 5)
Wayne tech: 3112Was very professional and clean with his work! After service he made sure everything was working and took his time to make sure everything was clean!Awesome tech, he definitely knows what he’s doing!

Review 128 (2023-04-01 - Rating: 5)
Jerry was extremely responsive and helpful! I did not have an appointment, he happened to be assisting my neighbor. He was able to provide service fast! Thanks Jerry, You are a life saver! ❤️

Review 129 (2023-07-07 - Rating: 4)
The Roto Rooter team came out within an hour of calling in the evening when we had a toilet overflow in an upstairs bathroom. The plumbers were friendly and quickly fixed the problem explaining what needed to be done. . Recommend Roto Rooter when you have a plumbing issue, especially after normal business hours.

Review 130 (2023-09-18 - Rating: 4)
Service was prompt and tech was both earnest and competent in his assessments and recommendations for addressing our garbage disposal issues. Installation went smoothly, as expected.

Review 131 (2023-05-14 - Rating: 5)
This was a home servicing performed by Joshua Smith. He was very polite, professional, efficient, on time, informative and patient. He answered every question we had! We recommend Josh!

Review 132 (2023-05-08 - Rating: 5)
Joshua was very professional, polite and knowledgeable. He explained his assessment thoroughly and went the extra mile to ensure that our drain was cleaned properly.

Review 133 (2022-07-18 - Rating: 5)
Roto-Rooter was very responsive and was able to send their technician within an hour of making the phone call. The good thing is that visit is free of charge. Their technician Erik came to the house and was very professional. He clearly explained what was involved and quoted us reasonable amount for the work. He worked very hard to clean the sewer line which was penetrated by roots from the tree in the yard. Finally, he was able to clear the roots from the line. They were also able to show me with their camera the condition of the pipe and suggested corrective action. I am pleased with the professionalism ofErik and the Roto-Rooter team!

Review 134 (2022-11-23 - Rating: 5)
Wayne and Ahmad were prompt and courteous and professional. They solved the issue the same day and set up my follow up appointment.Thank you for the excellent service.

Review 135 (2024-11-07 - Rating: 5)
Kai was great and went over and above what he needed to do and stayed later to make sure everything was done correctly. 5/5.

Review 136 (2024-11-24 - Rating: 5)
Kai was amazing!! Went above and beyond!

Review 137 (2023-07-21 - Rating: 5)
Our water pressure relief valve failed causing very high pressure in the house. Technician was able to quickly diagnose and fix the problem within a couple hours. Excellent service!

Review 138 (2023-04-18 - Rating: 5)
Was impressed by the extensive knowledge and professionalism of the field crew. Took the time to diagnose, explain/teach me about the system, and proposed an appropriate solution. Great attitudes too. Will call again.

Review 139 (2022-09-22 - Rating: 5)
My tech Starky Villa was great! He quickly diagnosed the issue and fixed it! Stayed in communication the whole time and answered all questions. Honestly, the guy should get a raise! Phenomenal!

Review 140 (2023-03-24 - Rating: 5)
My outdoor drain was cleared and he dug out an area where rainwater can freely drain without any further issues. He was very knowledgeable and gave advice on how to make the drainage area more aesthetically pleasing. Thank you!

Review 141 (2023-05-18 - Rating: 5)
Corey was the technician who helped with major repairs in our bathroom. He was punctual, professional, and very knowledgeable. Highly recommend and would use again.

Review 142 (2023-04-18 - Rating: 5)
Wayne and his trainee David were very professional and informative. They were patient and answered every question that we had. I couldnt ask for better service. Highly recommend.

Review 143 (2023-07-14 - Rating: 5)
My toilet was gurgling, probably have a clog. Jerry Wayne Newsome was awesome! Gave me a great consultation on how to handle the situation. Give him a raise!!

Review 144 (2024-04-04 - Rating: 5)
Emmanuel provided great service, was timely and explained the process so I could understand everything that needed to be completed.

Review 145 (2023-04-10 - Rating: 5)
Main drain was completely clogged on Easter Sunday evening. Water coming up in thr downstairs shower basen. Their guy Joshua S. was very fast, thorough, and cleaned up the area nicely. Very happy with their service

Review 146 (2022-08-03 - Rating: 5)
Wayne and Vadelle were very positive and helpful when fixing the toilets at our school. They were very patient and helped explain the problem!!Chad was very professional and helpful when fixing the toilet. He came in identified the problem fixed it and show us what to do if we run into any other issues!!

Review 147 (2024-04-17 - Rating: 5)
Emmanuel Rivera and Marco Valdovinos were so professional and friendly. Such a pleasure to work with.

Review 148 (2023-06-29 - Rating: 5)
Wayne and Adam were very friendly and helpful! They not only fixed our problem but also provided lots of information to prevent the problem in the future. They left the place completely clean

Review 149 (2023-09-01 - Rating: 5)
Jerry Wayne came out as an emergency plumber to our sewer backup and came early and fast. He was knowledgeable and so helpful.

Review 150 (2023-07-05 - Rating: 4)
Marco (the technician) shared the cause of the issue and fixed it. Answered all the related questions well. Was pleasant to work with. One thing about Roto rooter - the receptionist was blunt and unpleasant.

Review 151 (2023-02-16 - Rating: 5)
Erik and his trainee was very professional and so sweet . I have a small bathroom and he closed the door to use the large equipment my grandkids were sleeping . The children did not wake , I thought they went about kindness. The kids had put diaper wipes down the toilet. I give them a 5 they were stars.

Review 152 (2022-11-08 - Rating: 5)
There are not enough words in the dictionary to say how greatful I am. After an absolute mess of a day, I called hoping someone could help out. I had someone at my house before dinner. T.I.M. could not have been more helpful. He tackled our problem 10 different ways till he found one that worked, really going above and beyond. He was patient, funny, and kind. As a new homeowner, I appreciated him walking me though all his steps so I knew what was going on. This company should be greatful that have employees like T.I.M. representing them.

Review 153 (2024-03-13 - Rating: 5)
Service tech Mason was on time, professional and did a great job fixing my sewer blockage. Very satisfied with result.

Review 154 (2023-05-03 - Rating: 5)
Corey fixed my water heater, he went above and beyond. He ran into a more complicated and uncommon fix but was able to diagnose it and get the job done!Greatly appreciate the hard work and dedication.

Review 155 (2023-05-22 - Rating: 5)
Very fast response time and service. We had a pipe burst overnight that flooded our crawl space. Upon waking up, finding the problem and calling them, they were on site within two hours and done prior to lunch time.

Review 156 (2021-12-13 - Rating: 4)
Connor worked all day to try and unclog our kitchen sink drains. He quickly identified the issue and tried several strategies. He was kind and pleasant to have in and out of the house all day long. He called in another person, a drain specialist, who will come tomorrow morning and hopefully get us fully operational again.

Review 157 (2024-05-03 - Rating: 5)
Plumber came on time, but late at night. He returned to do a complicated repair, fair price and very knowledgeable

Review 158 (2024-11-09 - Rating: 5)
Technician was very skilled, knowledge and friendly.

Review 159 (2021-11-27 - Rating: 5)
Both technicians were professional and on-time. Given the uniqueness of our situation, Erik B was despatched later in the day and he solved the issue. He worked independently and communicated when he needed something. He made his visit minimally invasive and was supportive and interactive with the kids and dog in the house. Highly recommend Erik B and roto-rooters again.

Review 160 (2023-06-08 - Rating: 5)
Mr. T.I.M. evaluated all of underground drainage issues from gutters and downspouts around a large house. He informed us of how the water drains away from the house as he jetted drains to clear clogs and debris from tree roots and leaves that had built up over time. All drains running great at the end of the day!

Review 161 (2023-03-06 - Rating: 5)
Connor did a great job of fixing our cracked pipe. He showed up right on time, was quick and knowledgeable. We will use roto-rooter next time.

Review 162 (2022-10-22 - Rating: 5)
Mr Wayne showed up and assessed our situation. He was able to give us the exact issue and give us the beat possible solutions with destroying our wallet! Thank you for your service!

Review 163 (2023-04-11 - Rating: 5)
Came out on Easter Sunday to auger a toilet…a few hours later it wasn’t working again. I called them and David and Wayne came out, found a Bobby pin deep in the toilet. Working again, appreciate the follow through!

Review 164 (2023-04-11 - Rating: 5)
Cory was fantastic. Communicated the issue, ran out at night and got what he needed to solve our problem so we could have water. Went above and beyond expectation.

Review 165 (2023-06-02 - Rating: 5)
Great service. Very professional and most important for us: fast response. I contacted on Saturday and they were at home on Monday. Absolutely recommend !!!

Review 166 (2021-10-07 - Rating: 5)
Travis was such a pleasure to work with. He was honest, friendly, and informative. He fixed the issue in less than 30 minutes. I highly recommend this company.

Review 167 (2023-06-21 - Rating: 5)
MR. Wayne did a great job he came after another plumber and fixed the problem right off gate yes he save the day and fixed other people problems thank you very much with your helpful self you deserve a raise and very good at your job thank again Mr. Wayne

Review 168 (2023-04-06 - Rating: 5)
Josh was awesome! Fixed our problem quickly and professionally, 10/10 would recommend and use again. Give Josh a raise, he’s the man!

Review 169 (2022-08-01 - Rating: 5)
Friendly, great service. Explained what was wrong and ensured that I understood cost for repair. Ensured that everything was working properly before leaving, and had me check to make sure it was working. Highly recommend!

Review 170 (2022-10-14 - Rating: 5)
I was grateful they were able to come on the same day and were able to resolve our issue. The technician Tim Mitchell was very professional, helpful, and resolved our issues quickly!

Review 171 (2022-12-27 - Rating: 5)
Fast response. Great customer service. Tech was great and knowledgeable, and was able to fix an issue eventho it took him a bit longer than expected. But job is done.

Review 172 (2023-06-04 - Rating: 5)
Showed up on time on a Sunday afternoon. Friendly and courteous. Very professional. Had the major clog located and cleared within an hour. Highly recommended. 5 stars!

Review 173 (2022-12-23 - Rating: 4)
We had a huge kitchen sink grease clog, so bad that the technician’s snake broke. It took a lot of work, but they got the clog cleared. They were thorough and responsive.

Review 174 (2023-04-13 - Rating: 5)
Great experience! Erik handled the problem like a true professional! Highly recommend and definitely will be calling on roto-rooter for any future services!

Review 175 (2023-03-04 - Rating: 5)
Cory did an awesome job breaking up the sewage blockage. He explained everything in great detail. I have no problem calling them if needed in the future for service.

Review 176 (2024-03-25 - Rating: 5)
Work was completed as promised, on time, on budget. No mess no problems.

Review 177 (2024-03-19 - Rating: 5)
Emmanuel was helpful, knowledgeable, polite, and, most importantly, honest. Will definitely recommend to other.

Review 178 (2023-09-13 - Rating: 5)
Arrived at the front end of the time window they provided, did a great job on the repairs they were there for, and connected us with a specialist to check out something they spotted. Couldn’t ask for much else!

Review 179 (2022-07-20 - Rating: 5)
Wayne Newsome came out and took care of our probably and did an amazing job! Highly recommend requesting him to come out to take care of your plumbing issue.

Review 180 (2023-02-23 - Rating: 5)
Called for emergency and got quick response. Wayne Newsome was excellent and provided great service. Even followed up the next day to check on everything.

Review 181 (2023-03-29 - Rating: 5)
Joshua was very professional and knowledgeable—he took great care in explaining and fixing my crawl space issue—5 out of 5 stars!

Review 182 (2022-11-17 - Rating: 5)
Wayne was very courteous, friendly, and professional. He did an excellent job! We are extremely happy with Wayne!

Review 183 (2023-04-28 - Rating: 5)
Wayne was very professional and explained everything to us. He’s super knowledgeable and I’d definitely recommend his services.

Review 184 (2022-07-23 - Rating: 5)
I called Roto Rooter for a quote as JB Hunt broke the water valve in my laundry room when they were installing a new washer. The previous tech that was supposed to come out got a flat tire and I waited almost an hour and a half past the original 2-hr window. But, dispatch got another tech that was willing to come out to take a look. I can’t say much about the actual service or being on time, but thought that Adam was very professional and flexible to work at the end of his shift late at night. So giving him props

Review 185 (2023-04-29 - Rating: 5)
The best plumbing service I used! Ryan and David are the best! They serviced our home a few times before and they are quick and efficient! They get right down to business! 10/10 !!

Review 186 (2024-09-16 - Rating: 5)
Fast and easy! Will use them again

Review 187 (2024-04-29 - Rating: 5)
The tech Emmanual was Friendly, knowledgeable and fixed my issue in a timely manner

Review 188 (2023-03-19 - Rating: 5)
Wayne Newsome came out to clean drain. He was very professional and speedy. Explained what was going on and got things flowing again!

Review 189 (2023-03-04 - Rating: 5)
Very responsive and quick service! Ryan and Wayne did a great job! Will definitely use again for future needs.

Review 190 (2022-07-20 - Rating: 5)
Adam cleaned two clogged drains for us. Wed been living with standing shower water for months. Thankfully Adam was able to unclog them. He was here the same day we called and showed up in the time frame that we were given.