Jordan Plumbing and Maintenance, LLC

Photo of Jordan Plumbing and Maintenance, LLC

Located in Durham, North Carolina

Address: 2200 Dominion St suite b, Durham, NC 27704, United States

Phone: +1 919-220-6996

Rating: 4.8

Services

  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-06-14 - Rating: 5)

    Im not usually the type to write these kind of reviews but Jordan Plumbing did a really great job on my house. I had the main sewage line back up and needed a replacement. Their professionalism skill and timeliness were some of the best Ive seen and they underbid Roto-Rooter by $3400+. I got a feel good family business vibe from them, the reception / scheduling person was kind and enthusiastic and I got the impression that the team members had respect for one another, which to me is an indication that a job will go well and this time it definitely did.To give you a sense of the time line: I called Monday afternoon, they had a tech out by 8am the next day, materials were dropped off by lunch time, we had to wait 72 hours for the utilities to be marked off. On Friday they replaced a 40 foot cast iron sewage pipe buried 5 feet deep and had the hole filled and lawn seeded before 3pm. I was only without water for a couple of hours, thank you very much Mr. Jordan

  • Review 2 (2024-11-07 - Rating: 5)

    We contacted Jordans Plumbing after a backup at our home late on a Friday afternoon. The customer service experience was exceptional from beginning to end. Mr. Jordan and his team were attentive to our problem and talked us through everything they were doing to resolve the problem. We received a quote before the work started so there were no surprises in the end. We will certainly use Jordans Plumbing for all of our future plumbing needs. We highly recommend them.

  • Review 3 (2024-10-18 - Rating: 5)

    I called Jordan Plumbing to fix a leak in my toilet. Within two hours of my call Sam and Brian showed up! They inspected the bathroom, then walked me through the services they would provide and the charges for each of them. They were very professional and considerate while in the house, they fixed the leak and picked up/cleaned when they were done. I could not have asked for a better team. Sam and Brian were great! Thank you!!

  • Review 4 (2024-08-29 - Rating: 5)

    We had Brian, Marcus and Sam out to our recently purchased home to address faulty hose bibs/spigots and water pressure issues. Everyone of them were knowledgeable, professional, and put our concerns at ease. The work was done quite expediently and efficiently. We applaud Jordan Plumbings customer service etiquette! We will use them again for future plumbing projects.

  • Review 5 (2024-12-14 - Rating: 5)

    SAM and BRIAN came out from JORDAN’S PLUMBING and promptly fixed my water heater on the same day I called!! They were completely professional and informed about the situation. I was so grateful to be able to take a hot shower!.

  • Review 6 (2024-11-15 - Rating: 5)

    What a joy for the two gentlemen, Brian and Sam who came to our home and helped us to regain water and heat. They were professional, explained everything they were doing and they had smiles and reassured us that all will be taken care of. What a pleasant experience to have hot water and lots of smiles to go with it. Highly recommend these professionals, Brian and Sam!!!!!

  • Review 7 (2024-10-01 - Rating: 5)

    I called Jordan plumbing after repeated sewage back up issues and countless home warranty plumbers. Brian and DeMarcus showed up less than a hour after placing the service request and worked to get my house back in order. Jeffery and Sam showed up to help turn the tables on the roots growing into my plumbing. I cant say enough about the quality of work and friendliness of this group. I was referred to this group by two different family members and will refer everyone to and never use another plumber but these guys. THANK YOU GUYS SO MUCH!

  • Review 8 (2024-11-25 - Rating: 5)

    Brian and Sam came out within 30 minutes of our call to them. Both were very good listeners and obviously knew their trade! Although the price was higher than expected, they did the job to our satisfaction.

  • Review 9 (2024-07-24 - Rating: 5)

    Jordan Plumbing did a job for us at Watts Street Baptist Church. Mr. Jordan also helped us with supplying a complete sink, with faucet, lines, and drain, for us to use in our Mission House next door to the church. He is an honest person. I highly recommend them. We will be using them again.

  • Review 10 (2024-12-20 - Rating: 5)

    I had leak that I couldnt stop (main shut off was stuck) and Brian came out very quickly to help. Mr. Jordan stopped by too to help figure things out. Then Brian and his helper got right to work and fixed the problem within 45 minutes. I will call these guys again in a second! Saved the day.

  • Review 11 (2024-08-23 - Rating: 5)

    The work done by Sam and Jeffrey perfectly met my needs. They completed the job in a timely manner and kept the work site neat and cleaned up after themselves once the job was finished. I would definitely use Jordan Plumbing again.

  • Review 12 (2024-06-20 - Rating: 5)

    Im a relatively new homeowner in Durham, NC, and had the pleasure of securing the services of Jordan Plumbing and Maintenance recently on two occasions, once to flush my then current Water Heater, and again when I decided to replace it with a new one. I decided upon this company based on Reviews and customer satisfaction ratings, as well as convenient location. On both service occasions my head Plumber Technician was (Brian), although he was also assisted by a few different colleagues on each occasion. They were all very courteous, friendly, and professional. Brian in particular went out of his way to make sure to answer any and all questions I had, as well as respond to any later concerns about the work that was done, and offer any options I may have wanted to consider. The services provided were efficiently, and expertly done. I was also very pleased with their Customer Service representatives (Ashley, and Quinette) whom I spoke to by phone when making inquiries about the companys services. They were very pleasant, and helpful at all times. They also made the extra effort to follow up with a customer satisfaction inquiry to me by phone a few weeks after services were completed. Overall I was very pleased with this company, and would highly recommend them for your plumbing, and related home maintenance needs!

  • Review 13 (2024-06-13 - Rating: 5)

    From the moment I picked up the phone to call Jordan Plumbing and Maintenance, LLC, I knew I was in good hands. Their customer service was top-notch, attentive, and reassuring, which is exactly what I needed when I discovered the ominous signs of roots infiltrating my plumbing system.The team arrived promptly, equipped with not just the tools, but the expertise to tackle what I feared was a plumbing nightmare. They approached the job with a confidence that was both calming and inspiring. The roots that had taken residence in my pipes were no match for their state-of-the-art equipment and seasoned techniques.What impressed me most was not just their efficiency in clearing out the roots and restoring my pipes to perfect condition, but also their commitment to cleanliness and minimal disruption to my home. They left the work area spotless, and their friendly demeanor turned a stressful situation into a surprisingly pleasant experience.I cannot recommend Jordan Plumbing and Maintenance, LLC enough. If you find yourself in a bind with plumbing issues, especially those as tricky as roots in your pipes, this is the team to call. They’re not just plumbers; they’re like magicians who make your plumbing woes disappear!

  • Review 14 (2024-08-10 - Rating: 5)

    Brian and Marcus responded quickly to our call, replaced our faucet and Insinkerator professionally, and friendly. Great customer service!

  • Review 15 (2024-06-09 - Rating: 5)

    Brian did an amazing job! We called on a Saturday when our hot water heater went out and he came and gave us options within an hour. He then was able to get a new hot water heater installed the same day. He was very considerate and diligent. We would definitely recommend him to others.

  • Review 16 (2024-06-20 - Rating: 5)

    Brian and JaShawns expertise was truly impressive. They took the time to explain the entire process to me, answering all of my questions with patience and clarity. Their professionalism and attention to detail were evident throughout the maintenance flush, and it was clear that they knew exactly what they were doing. In addition to their technical skills, their friendly and approachable manner made the whole experience very pleasant. I really appreciated their dedication to ensuring that everything was done to the highest standard. I wouldnt hesitate to recommend Brian and JaShawn to anyone in need of plumbing and maintenance services. Great work, and thank you both for your outstanding service!

  • Review 17 (2024-08-19 - Rating: 5)

    Brian and Sam came out and handled multiple issues in our home. They did great work, were very professional, and made sure everything was clean. Will definitely be using them again!

  • Review 18 (2024-11-14 - Rating: 5)

    Same day service for clogged pipes. Brian and Sam did a great job. I was particularly impressed by their cleanup after they finished.

  • Review 19 (2024-06-12 - Rating: 5)

    Just want to say thank you to the team over at Jordan Plumbing. I had the pleasure getting some help from Brian, Shawn, and Sam on our water heaters. The team came over and the unit running in just a few minutes. Thank you guys will be calling you on the next job.

  • Review 20 (2024-10-16 - Rating: 5)

    Mr. Jordan and his entire crew are the best in the world!!! They are prompt, they provide excellent service and they are so nice! I am happy to recommend them to everyone!!!!

  • Review 21 (2023-08-12 - Rating: 5)

    If you need plumbing and maintenance work done: Call Jordan plumbing right away. They are a family owned business and are very professional.Mr. Jordan has been in the business for more than 25 years and knows his stuff. He keeps that same standard for his employees. His team was able to come out and diagnose the issue and provide an estimate in a timely manner. We unfortunately needed a lot of work done, but they were able to schedule us for the same week.Mr. Jordan himself called us to verify house layout and time frames so that we knew when to expect them. On the day of the service, the team arrived right on time and got to work right away. They took care to use covers on their shoes and put plastic down on the ground to keep the house clean.From what we’ve surveyed around the area, the estimate they gave was appropriate and the fact that they could fit us in within a few days was amazing. They worked hard all day and Mr. Jordan made it a priority to keep us informed on what work they needed to do.

  • Review 22 (2024-06-28 - Rating: 5)

    Absolutely wonderful experience. They came out the next business day and were able to fix all our plumbing issues at a reasonable cost. Shawn was professional, efficient, and very knowledgable. Highest recommendation.

  • Review 23 (2024-08-21 - Rating: 5)

    The valve on my inlet water line started leaking profusely and unfortunately found it on a weekend (Sunday). Thru recommendations, I contacted Jordan Plumping & Maintenance. Their answering service was very helpful and was contacted by Brian. He came out that day (in a very timely manner) and installed an updated ball valve. Tho it was a higher charge due to a weekend, was well worth it as got a year warranty and very confident of the work asBrian was very thorough.

  • Review 24 (2023-06-26 - Rating: 5)

    I called a few plumbers and Jordan Plumbing answered right away and sent a plumber the same day. The woman on the phone was very friendly and helpful. I got a conformation call from the plumber Jeffrey and he was very prompt. He was extremely knowledgeable and explained everything in terms that I could understand. He showed me what the problem was and what he needed to do. He quoted a very reasonable price and I had him fix the problem. While he was here he fixed my shower faucet as well. His work was exceptional and I would recommend him to everyone. I’ve got more projects and I will be calling him again! Thank you Jeffrey!!!

  • Review 25 (2024-05-31 - Rating: 5)

    Brian and Sam did an excellent job! Not only did they arrive onsite quickly, but they also were very knowledgeable and helpful. They did not mind taking the time to explain exactly what the nature of the issue was. And were fair and reasonable in their pricing.

  • Review 26 (2022-05-12 - Rating: 5)

    Everything about the service I received from Jordan Plumbing was outstanding! My phone message was returned quickly, and the person scheduling my appointment was efficient and very pleasant. Jeffery Jordan went above and beyond to determine the cause of my slow-draining sink and to fix it, even though the situation was more complicated than it first appeared. He clearly knows his stuff, and was a pleasure to work with. I will not hesitate to call on them again.

  • Review 27 (2024-08-13 - Rating: 5)

    I have just used Jordan for the first time. The service was excellent from Demarkis and Brian. Very pleased with my choice.

  • Review 28 (2024-03-28 - Rating: 5)

    Jordon Plumbing assessed our issues and kept us informed at every step. They determined how the matter could be resolved easily while keeping our cost in mind. Best customer service ever!

  • Review 29 (2023-05-31 - Rating: 4)

    Needed some work on the sewer line and to start things off the person i spoke with on the phone was incredible. she made me happy. youll have to call and schedule an appointment to find out how. : )and their response was extremely quick, scheduling an appointment in the afternoon of the morning i called.finally, the workers who came out and provided the work, Brian and Flavio, were incredibly respectful, nice and hard working. and while i feel the price was very steep, these two young men represented Jordan Plumbing very well, and it is because of them that i would use Jordans Plumbing again.

  • Review 30 (2023-08-12 - Rating: 5)

    We’ve been dealing with leaks for a few months at our older home. We called Jordan Plumbing to get an estimate to repipe our house since our house’s polybutylene pipes had begun to fail. Jeffrey Jordan came out to walk through the house, explain clearly what the process would look like, and gave us an estimate. They were very accommodating and got us in to repipe the whole house on the subsequent Saturday (we made the initial call on Monday). We were so grateful that they were able to get us in so quickly. Jeffrey and his team came on time and worked very efficiently to get the whole repipe done in one day. They were also polite and communicative, keeping us updated with their progress and answering any questions we had. They cleaned up all the dust and other debris from cutting into the drywall to fix the pipes before they left and also referred us to a contractor who was able to come by and repair the drywall at a reasonable price. Overall it was a great experience and we will be using Jordan Plumbing in the future.

  • Review 31 (2023-06-21 - Rating: 5)

    Family members and I have used Jordon Plumbing a number of times over the past year and have had positive experiences with office and plumbing staff on every occasion. They have been personable, punctual, skilled, and good at explaining the work needed. Their fees are commensurate with local market rates. I recommend them without hesitation.

  • Review 32 (2020-11-10 - Rating: 5)

    Jordan Plumbing was really great! We had an emergency clog that turned out to be a mainline sewer problem that they diagnosed quickly and accurately, and then fixed quickly. Theyre really responsive; I hadnt ever used them before and called them at 4:00 PM, and they were able to come at 8:00 AM the next day. They were professional, on-time, responsive, and charged really reasonable prices. Am planning on using them going forward, and would definitely recommend.

  • Review 33 (2021-04-29 - Rating: 5)

    I’ve used Jordan’s multiple times. Once for a kitchen remodel which involved moving pipes. They have also come for small services like backed up toilets and faucet replacement. They communicate well and are very professional. I feel comfortable with his team in my home. He also explains everything he’s doing in a way that I can understand and has standard pricing. He has a book so all customers are treated fairly. He’s the best plumber I’ve used. I recommend him 100%.

  • Review 34 (2021-01-22 - Rating: 5)

    My experience with Jordan Plumbing was entirely positive. He arrived on time, explained what needed to be done and set immediately to work. When he encountered what I thought would be a major problem, he quickly found a solution I hadnt considered.Its a joy watching a master at work. He completed the job in less time than I had anticipated. Jordan will be my first call when a plumbing need arises.P.S. his prices are very reasonable..

  • Review 35 (2019-11-01 - Rating: 5)

    Jeffrey Jordan and his team at Jordan Plumbing do great work. I have been working with them for years as plumbing issues arise. I recently had them come out to help with a drain trap replacement. They did a good job at a reasonable price and helped me with some other plumbing questions I had. Glad to see they are still going strong in Durham.

  • Review 36 (2018-10-03 - Rating: 5)

    We use Jordan Plumbing for a variety of services including new whole house plumbing, repairs and emergencies. Outstanding service!! They are professional, competent, dependable, trustworthy and fair with pricing. If you want it done right the first time, call Jordan Plumbing!!

  • Review 37 (2022-09-21 - Rating: 5)

    I recently called Jordan Plumbing to drain and service my water heater. He walked me through how to do this over the phone and told me how often I would need to drain it. Some great help free of charge!I have used this company in the past as well and they did a terrific job repairing my broken sewer line. I would recommend for any and all plumbing needs!

  • Review 38 (2022-03-07 - Rating: 5)

    I cant say enough good things about Jordan Plumbing. I had a pipe leak 6 months after I bought my townhouse because it was that bad polybutylene stuff. After meeting with Jeffrey I decided to get the entire house repiped. It seemed like a daunting task but I knew if I didnt do it, I would constantly worry there would be another leak. Im so glad I did! As it turns out, it wasnt as expensive as quotes from other companies and Jeffrey and his team were quick, efficient and most of all kind. I wish I could hire him for all of my needs!

  • Review 39 (2019-04-08 - Rating: 5)

    I was told I had a gas leak, and received an estimate by a large, nationally-known plumbing company.The plumber quoted me $1069.19 plus the consult fee. I called my husband, and he said we should get a second opinion because the repair did not seem as if it should be that expensive. I called Jordan Plumbing, and they immediately fit me in the same day. He came to check out my gas leak, he kept me involved and even asked me to walk up to the attic with him so he could show me what was wrong. When he was about to fix it, I was a little nervous because of what the other company quoted me. Before he started, I asked him how much it would cost, and he replied that it was a minor repair and wouldn’t cost much. He showed me the pricing manual his company uses and how much it would cost to repair the gas leak- almost $1,000 less than the first company. I couldn’t believe the amount he quoted me was so low. I showed him what the other company said, and he said the other company was trying to get over on me. I am so thankful for Jordan Plumbing; he saved me $1000. He took the time to involve me in the process, and the pricing was GREAT!!! I will definitely call Jordan Plumbing if I have any plumbing concerns again.

  • Review 40 (2016-11-17 - Rating: 5)

    I have used Jordan Plumbing 3 times in the past year and a half, since purchasing a home. Jeffrey Jordan is always thorough, honest, and dependable. He explains the problem and the options, is very good about phone communication, and is quick and dependable. I recommend him to anyone who needs plumbing services in the Raleigh-Durham area.

  • Review 41 (2021-08-11 - Rating: 5)

    Jordan Plumbing and Maintenance is AWESOME! We felt like we were the most important clients in the world. They were professional, thorough and prompt. They really took good care of us. We definitely intend to call on their services again. Thank you from our family to yours! - Darius and Terensia

  • Review 42 (2021-04-03 - Rating: 5)

    I called on a Friday about my garbage disposal and spoke to lovely Maxine, and she mentioned that the earliest anyone can get to us was Wednesday which was fine by us. Then, I got a call 30 minutes later from Jeffrey saying that he will be by in an hour! That is amazing that they were able to come the same day. Jeffrey fixed my disposal in no time and gave me advice on how to prevent needing plumbing services in the future which was very helpful. From beginning to end the service was phenomenal. Thank you everyone for a great experience.

  • Review 43 (2019-12-30 - Rating: 5)

    This company came highly recommended to me from many of our neighbors. I had a good experience with Jordan plumbing. I called on Saturday morning, and we got scheduled for my non-urgent problem for Monday afternoon. The job (flange repair and install of toilet downstairs and replacing a persistent leaky toilets upstairs) took about 2.5 hours with two men. They were careful and didn’t rush. I am a new homeowner and everything feels painfully expensive to me, but I think the charge was comparable to other companies. I will use this company again and recommend to my friends!

  • Review 44 (2021-03-16 - Rating: 5)

    Responded within an hour of inquiry and came the same day. Did a great job unclogging the drain in a house we just bought where it was clear that previous owners did not address the problem for some time. He explained what he was doing in detail before, during and after completing it. I would absolutely use Jordan Plumbing again.

  • Review 45 (2020-01-07 - Rating: 5)

    We had a sewage pipe issue that needed immediate attention. After getting a sky-high estimate from another vendor, I called Jordan Plumbing and a few other local companies for a second opinion. Mr Jordan came over that same day, explained the issue, described the fix, and wrote me an estimate that was literally HALF what the first company wanted to charge. They completed the job 2 days ahead of schedule and worked cleanly and efficiently. Not only that, but they stand by their work. I was/ am very impressed and have since saved their number for the future. Highly recommended.

  • Review 46 (2020-05-02 - Rating: 5)

    My husband and I are moving from Chapel Hill to our first house in Durham. Naturally the water heater broke shortly after we bought the house. I called Jordan plumbing yesterday (during the COVID19 crisis!) and they installed a completely new up to code water heater early this morning (a Saturday). Jordan plumbing was extremely responsive and transparent through the whole process. From the very beginning they were up front about costs, and when they went to inspect the source of our water heater failure, they texted me pictures of the issue as I was not present at the new house when they went over. They were extremely professional and courteous, as well as extremely efficient and fast in addressing the issue. I would highly recommend them. Im extremely grateful for their help.

  • Review 47 (2021-01-07 - Rating: 5)

    Mr. Jordan and his associate arrived on time for a scheduled appt this morning and quickly stepped through this list of issues. After doing an initial round of assessment, he and I came to terms on pricing before he began the work. Thats actually not quite true -- hed already repaired my garbage disposal and dropped a bit of wisdom by the time we got to this step. I was a bit surprised by his fees. Ive been around the plumbing block a few times in my life -- in a few cities located across our nation -- and his fees are the highest Ive paid. That said, I decided to proceed with the work and Im glad I did. Everything he touched works better now and I have trust in him and the work performed, warranty and all. It takes a village to make a home work [well] and Im happy to add Jordan Plumbing and Maintenance to my stable of experts that help me with mine.

  • Review 48 (2021-04-13 - Rating: 5)

    I cannot say how happy I am to have found the right plumbing team the first time around! This is now the third time Ive requested the services of Jordan Plumbing & Maintenance and each time, Ive stepped away confident that the job was done correctly! On top of that, they are some of the nicest people Ive ever had the pleasure of working with!

  • Review 49 (2023-06-13 - Rating: 5)

    Jordan Plumbing was very quick to respond to our plumbing needs, at Kids Korner Academy The technician was prompt and walked me through everything so I could see my problem. Thank youJordan Plumbing.I highly recommend Jordan Plumbing

  • Review 50 (2020-01-07 - Rating: 5)

    We had a pretty serious plumbing issue that needed a quick resolution. We got several quotes and Jordan’s was by far the most reasonable, and they explained everything that was wrong with our system and exactly how they would fix it and how we could prevent it from recurring in the future. It was actually pretty interesting to learn and they were so knowledgeable! Great guys that came to do the repair, very professional, would absolutely use again.

  • Review 51 (2019-12-21 - Rating: 5)

    Exactly what I was looking for in a contractor!I discovered Jordan Plumbing when I came home one day and saw his truck parked in front of my neighbors house where Mr. Jordan was working on a job. I had contacted my regular go-to plumbing service twice before this, but they never replied back to the VMs I left them, so I stepped over to my neighbors home and asked him to stop by my house across the street when he was done to give me an estimate to fix some plumbing issues I was having, and he did. He assessed the problems, determined what would have to be done to fix them, and wrote up an estimate for how much it would costs me and when he was available to do the repairs.The things I look for in a contractor upon meeting them or hiring them for the first time, in order of importance, are:courtesy/respect/professionalismexpertise/trustworthiness/costsreliability/dependability/integrityBecause of my history of having worked in certain fields in the past, I have a little knowledge about the issues of my home that require the services of a contractor, and can thus often determine when first talking to them if they know what they are talking about, and if they are charging me what I believe to be more than what I think is fair.After talking with Mr. Jordan, then hiring him to perform the work I needed done, and seeing the results of his work, I would recommend him to anyone who requires plumbing work:He was straight-forward, direct and communicated clearly to me what would need to be done;When he was doing the work, he kept me informed about any unforseen issues he ran into and laid out for me what would need to be done to overcome the issues;His prices were more than reasonable for the work he performedHe and his crew were punctual, courteous, respectful and professional to me & my family.He finished the repairs in less time than I thought it would takeWhenever I find a contractor that meets all my needs from a repair and expertise standpoint, as well as those regarding courtesy, respect, etc., I make sure to get their card/contact info and then tend to use only them going fwd, because I know who Im dealing with and what Im getting when I hire them, and Jordan Plumbing is now my go-to plumbing service because of the great job they did and how they did it...Thanks Mr. Jordan to you and your crew for the great work you performed on my home. My family and I are grateful for the work you did!

  • Review 52 (2020-08-19 - Rating: 5)

    Jordan Plumbing installed my RPZ Valve used for irrigation system backflow prevention per all Durham plumbing codes and everything passed inspection quickly. The work was completed in a high quality manner and the price was fair. I plan to use them again.

  • Review 53 (2016-03-30 - Rating: 5)

    The Folks at Jordan Plumbing were very courteous and helpful. Several items fixed in my home. Two additional visits made to my home to work on new hoses applied to washing machine - water would not flow into the washer. Ended up the new hoses I purchased were faulty! Now washing machine works perfectly, as well as the other items fixed yesterday. Jordan Plumbing went above and beyond to fix the water flow to the washing machine. I will refer friends and family to Jordan Plumbing!

  • Review 54 (2016-10-16 - Rating: 5)

    I had a sudden kitchen sink clog (resulting in sinks full of dirty, greasy water) on Saturday night and, being new to Durham, didnt know who to call. I was in a bit of a hurry to solve the problem because I have a baby at home, and no dishwasher, and the kitchen sink gets a lot of use (I finished washing the nights dishes in the bathtub, which wasnt very sustainable). Plunging and other DIY clog-clearing methods did nothing.I tried several plumbers I found online, but all said they couldnt by by until Monday at the earliest unless I paid a large emergency premium and they were also vague about the quotes, but generally said it would be approximately $300 (possibly more) to fix. Significantly more if anyone was to come before Monday.By contrast, Mr. Jordan got back to me almost immediately and was at my house in only 40 minutes to help. He quoted me an unofficial estimate over the phone, which turned out to be accurate ($69 for the service call, plus about $259 for the clearing work). It took awhile to sort out, because my clog was a bit mysterious, but Mr. Jordan snaked a full 100 feet of our pipes and ultimately solved the problem. He also replaced my P-trap (sometimes called the U-bend), and only charged $5 for the materials necessary to do that. The other plumbers I spoke to estimated similar rates, but frankly, gave me a bit of condescending attitude over the phone. Mr. Jordan was completely lovely and polite, and didnt mind me watching him work while he explained what was being done (I like to understand as much as I can about the workings of my house). And as I say, he arrived very quickly to do the work, foregoing his own dinner, and staying past 9pm to make sure the problem was solved, (again, on a Saturday night), which was pretty amazing.I recently had another plumber in to estimate on some other non-emergency work we wanted done, but wasnt happy with his lack of communication (the other plumber stopped replying to my emails and phone calls for no apparent reason, and never sent the quote he promised). Now, I plan to have Mr. Jordan do that work instead. Our sink problem wasnt cheap to solve, but I think the rates are reasonable for the market, and the service was excellent.

  • Review 55 (2021-04-14 - Rating: 5)

    Jeffery Jordan made time for a plumbing inspection we needed fast. He was professional and both very level-headed and reasonable in his recommendation! Very refreshing when others in the industry are out to gouge. Thanks Jeffery!

  • Review 56 (2017-08-31 - Rating: 5)

    Jordan Plumbing does an excellent job. I can always count on him to fix the problem. He runs a top-notch business. Thanks Jeffrey, for the preventive maintenance hot water heater tip.

  • Review 57 (2018-06-22 - Rating: 5)

    On two occasions when we have needed plumbing sevices Jordan Plumbing came within an hour of our requests. The first time Jeffrey helped identify the issue as being the responsibility of the water company and even called them to straighten out the situation. The second time was to install a new water heater after the bottom of our old one rusted out.

  • Review 58 (2017-11-01 - Rating: 5)

    I was so fortunate to meet Jeffrey. His work was excellent and 100% complete. He can communicate with the customer sincerely. I nicknamed him as preacher. But I found out in fact he is a preacher. As he left my house, he hold my hands and gave me so gracious prayers for me and my family. I will take his services anytime not only for his plumbing works but also for spiritual revival.

  • Review 59 (2018-04-03 - Rating: 5)

    Jeffery does great work and very professional.  We have used him for several jobs.  He recently installed our tankless water heater, which is well worth the money!  Would recommend Jeffery to anyone.

  • Review 60 (2019-12-02 - Rating: 5)

    Repeat customer, Jordan Plumbing came to fix a water leak on my house in morrisville on a few different occasions. Great service, courteous, professional and respectful. Wont be calling anyone else.

  • Review 61 (2018-01-16 - Rating: 5)

    I have used Jeffery several times. He is always clear in his assessment of the work that needs to be done. Jeffery takes pride in his work and is easy to work with. His pricing has always been fair. I highly recommend Jordan Plumbing

  • Review 62 (2020-06-22 - Rating: 5)

    They were on-time, very professional and made sure all the plumbing was done correctly. I appreciated them showing me what was wrong before they fixed it. An added bonus - they were very friendly!Fixes completed: Shower pipes were not secure behind my shower leading to loose bathtub faucet and handle; also fixed a leaking sink.

  • Review 63 (2020-05-27 - Rating: 5)

    I cant say enough about Jordan Plumbing. Great service all around and a true professional. I would not hesitate to call Jeffrey with any work that I needed done, whether a small job or a complete remodel.

  • Review 64 (2022-02-07 - Rating: 5)

    Responsive, efficient, and courteous. Mr. Jordan did an excellent and thorough job replacing faucets in both the bathroom and kitchen. I would not hesitate to hire this company again.

  • Review 65 (2017-10-12 - Rating: 5)

    Very professional and really helped us to understand how to service our hot water heater in the future. Id highly recommend Jordan Plumbing, they were upfront with pricing and did an excellent job with the repairs!

  • Review 66 (2024-08-31 - Rating: 5)

    The company was able to quickly assist with my plumbing emergency in less than 24 hours. The team was very professional, courteous, timely, and clean!

  • Review 67 (2020-12-24 - Rating: 5)

    I highly recommend Jordan Plumbing for any service you need for plumbing. I have used their service before and received great service then and now. Very professional and explained everything they were going to do before they did it.

  • Review 68 (2018-06-03 - Rating: 5)

    This young man is highly professional, courteous and effective. He works fast and leaves no mess behind. I HIGHLY recommend his services. When you call, please let him know I recommended him and that I am honored and proud to do so.

  • Review 69 (2024-08-30 - Rating: 5)

    Jeff and his team, Brain & Demarcus, once again got my job done quickly at a good price. Thank you!

  • Review 70 (2023-05-08 - Rating: 5)

    Jeffrey was able to complete two jobs in just a few hours on a Saturday without an emergency charge!Fantastic work, thank you.

  • Review 71 (2019-11-29 - Rating: 5)

    They rebuilt my leaky kitchen faucet. Excellent service and the price was right! I recommend them to anyone who has a plumbing problem.

  • Review 72 (2021-10-15 - Rating: 5)

    Great job, Repaired pipe, Jordans services was wonderful Arrived at the worksite at the time he said he would come. Thank you

  • Review 73 (2020-01-02 - Rating: 5)

    Mr. Jordans response to my call was prompt and they did the job quickly at a fair price. I am planning to continue using his services in the future.

  • Review 74 (2019-10-16 - Rating: 5)

    Great experience! Jeffrey and his team were very efficient and explained each step of what needed to be done..they have definitely gained a lifelong customer!!

  • Review 75 (2019-01-23 - Rating: 5)

    They fixed a recurring leak problem that 3 other plumbers werent able to diagnose. Good job to Jordan Plumbing and thanks so much!

  • Review 76 (2023-06-07 - Rating: 5)

    Could not be more pleased with this company. From the owner to the office staff, everyone was friendly and competent. Nice to see that businesses like this still exist.

  • Review 77 (2021-09-21 - Rating: 5)

    Jordan Plumbing responded promptly and gave professional and courteous service. Highly Recommend!

  • Review 78 (2022-11-21 - Rating: 5)

    Prompt, courteous help for an urgent problem--backed-up sewer line! All was resolved quickly, and everything was explained clearly to me.

  • Review 79 (2017-10-02 - Rating: 5)

    Jordan plumbing are great, mr Jeffrey really now what to do all the time, quick respond i alway used him for all my project.

  • Review 80 (2023-06-13 - Rating: 5)

    They are great came with in the same hour was very professional and worked fast to get the job done…..kids korner

  • Review 81 (2020-02-04 - Rating: 5)

    I HAVE USED JORDAN PLUMBING SERVICES BOTH FOR MY BUSINESS AND HOME ! HIS PRICES AND WORK PERFORMANCE ARE ALWAYS OF THE HIGHEST QUALITY ! I WOULD NEVER CONSIDER HIRING ANY OTHER PLUMBING CONTRACTOR. HE IS A MAN OF HIS WORD !!

  • Review 82 (2017-06-08 - Rating: 5)

    Very professional and efficient. Technician made sure to explain the process so that I could understand the issue and and what is required to sustain proper function of parts.

  • Review 83 (2023-10-13 - Rating: 5)

    The pump went out in my well this past week (Oct 9, 2023) and after reading reviews I called Jordan Plumbing. They were quick to get to me and they worked hard to get water to me. The price was compatible with what they did in replacing my pump. I am so grateful I called them. Thank you Jordan Plumbing!

  • Review 84 (2019-05-16 - Rating: 5)

    Prompt, and thorough. Called them to fix what I was afraid was a burst pipe but turned about to be a leaky handle in a tub that just needed tightening up.

  • Review 85 (2021-08-01 - Rating: 5)

    Jordan Plumbing provided fast, efficient service with excellent communication through the whole project

  • Review 86 (2021-04-28 - Rating: 5)

    They were amazing!! Efficient, professional and friendly!! If you need a plumber call them!!

  • Review 87 (2020-02-18 - Rating: 5)

    Jordan was very responsive and punctual to my concerns. Everything is working great

  • Review 88 (2022-09-21 - Rating: 5)

    Very professional HONEST service. Actually saved me money!!! Will recommend use of this business

  • Review 89 (2020-10-04 - Rating: 5)

    Highly recommend Jordan Plumbing. From the first call, they were professional and responsive and enjoyable to work with. They fixed a leaky faucet and replaced aging stop valves and the water pressure regulator. Excellent service and results. Straightforward on pricing. I dont write a lot of online reviews but thought it worth noting for those looking for a great plumber.

  • Review 90 (2022-01-14 - Rating: 5)

    I cant say enough about Jordan Plumbing. Jeffrey is extremely knowledgeable and efficient. Ive used the company several times and every time Ive been extremely happy with the service. This last time we had raw sewage coming up a drain in our basement. I purposely waited four days (as Jeffrey was very busy) to make sure we got Jeffrey to take care of our problem. He had a machine that cleaned the blockage in the pipes, and he checked several pipes next to our septic system to make sure everything was good. Jeffrey is a plumber I trust explicitly.

  • Review 91 (2020-05-16 - Rating: 5)

    We contacted Jordan Plumbing to address a sewage leak in our crawl space. Mr. Jordan was easy to communicate with and came out the next business day to give an estimate. He was professional and courteous and answered all of our questions, explaining the issues in a way that was easy to understand. We appreciated that he made it a priority to get us on the schedule for the week, and he and his team showed up at our home exactly when they said they would. While replacing the rotted cast iron plumbing, he and his team found that our kitchen sink plumbing was not operating correctly and they addressed that as well, at no additional cost to us. We would certainly use Jordan Plumbing in the future and would recommend them to others.

  • Review 92 (2018-10-10 - Rating: 5)

    Jeffrey installed a utility sink and cabinet at my house. He was a pleasure to work with - professional, on time, reasonable, excellent quality, and very neat. What I most appreciated was that he took the time to explain what needed to be done and why. On top of it all, he is a very nice man. I highly recommend Jeffrey and Jordan Plumbing.

  • Review 93 (2020-03-04 - Rating: 5)

    We had 2 plumbing issues back to back and Jordan Plumbing & Maintenance LLC were on top of it!

  • Review 94 (2021-01-21 - Rating: 5)

    We just had our toilet serviced by two Jordan technicians. They were very friendly, professional and tidy. Their prices were very fair which is why we have used them in the past. We give them 5 stars, A plus for their service.

  • Review 95 (2020-05-06 - Rating: 5)

    I highly recommend Jordan Plumbing. I have called upon Jordans twice over the years with different water heater issues. They were always prompt and courteous and very reasonably priced. Quality work delivered and they took the time to show me exactly what needed to be done.

  • Review 96 (2018-04-26 - Rating: 5)

    Jordan Plumbing is the best. Jeffrey is always helpful, honest, and totally competent. He inspires great confidence and does great work. I have no hesitation in calling for our next plumbing issue and am sure they will show up quickly and do a wonderful job.

  • Review 97 (2021-01-27 - Rating: 5)

    Great and quick service!!! Jeffery was able to come out next day and service multiple repairs I needed done. He explained the problems well and walked me through how he was fixing them and how I should monitor them after. Would highly recommend!Services: Replace washing machine valves and box, replace kitchen sink plumbing, repair and support waste line in crawlspace, and install water line for ice maker.

  • Review 98 (2021-10-25 - Rating: 5)

    I broke off a garden water spigot at night, was pouring out had to shut off all the water to the house. I called 6 different plumbers in the area, they either didnt answer or couldnt get here today. Jordan plumbing had someone over in 30 minutes after I called. Great guy, did an excellent job. Would use again.

  • Review 99 (2017-12-19 - Rating: 5)

    Mr. Jordan and his team replaced a water heater for me earlier this year. It was an emergency service that he completed in 24hrs. I have also referred him to my family in Burlington for a couple of repairs. He has been the utmost professional and provided superior service. If u need any type of plumbing service...Call Jordan Plumbing. This team is the absolute best!

  • Review 100 (2022-09-15 - Rating: 5)

    We have called Jordan Plumbing for several projects now and each time service was above and beyond our expectations. Worth every penny.

  • Review 101 (2021-12-01 - Rating: 5)

    I called Mr. Jordan yesterday for a leak I was dealing with. Within 24 hours he came out for a service call and spent time investigating the problem. Finally he found it and provided a solution for the fix. I was impressed with his service, communication and he was very friendly. He is now my go to plumber!!!!!

  • Review 102 (2018-03-30 - Rating: 5)

    Jordan Plumping was very responsive, professional, reasonable and prompt. I am very satisfied with there service, I will highly recommend them for any plumbing work. They will be my go-to plumbing service.

  • Review 103 (2016-12-14 - Rating: 5)

    I called Jordan Plumbing about 5:00 pm today expecting to get voice mail, but I spoke with the dispatcher who said she would contact the plumber within the hour. Not ten minutes later did I hear from Mr. Jordan who said hed be at my house in a half hour, which he was. He came in, looked at my sink and the pipes in the basement and proceeded to clear the clogged drain in a few minutes. He gave me some sage advice about the layout of the pipes as well. I know I will call Jordan Plumbing first the next time I need plumbing help. Fast, efficient, personable.

  • Review 104 (2017-12-10 - Rating: 5)

    Prompt, did a great job, cleaned up! Reasonable..highly recommend

  • Review 105 (2018-12-09 - Rating: 5)

    Excellent service and upfront pricing, can’t recommend them highly enough!

  • Review 106 (2018-06-04 - Rating: 5)

    Jeffery came by on no notice and helped us finish a job we’d started ourselves and weren’t sure we’d done properly. Great guy, very knowledgeable, so happy with him and this company.

  • Review 107 (2019-05-22 - Rating: 5)

    Jordan Plumbing literally saved our Christmas! They were in our driveway 5 minutes after we called at 3:30 on the Saturday before CHRISTMAS! They are fair and upfront about their fees! This is a gem in Durhams ring!

  • Review 108 (2020-01-26 - Rating: 5)

    Very prompt response time and professional service. Would definitely recommend.

  • Review 109 (2018-08-07 - Rating: 5)

    Super helpful on the phone and very efficient, friendly and knowledgable in person. Will definitely use them again!

  • Review 110 (2021-07-05 - Rating: 5)

    Called at 8. Arrived at 9. Gone by 10. Very good service.

  • Review 111 (2020-03-28 - Rating: 5)

    If I could give 10 stars, I would. The contractors for Home Depot broke our waterline today in our kitchen. Jeffrey was on site to help us within 1 hour. I highly recommend Jordan Plumbing. Thank you for making my life easier today when I just wanted to cry.

  • Review 112 (2018-01-02 - Rating: 5)

    I had leak under the sink in the kitchen that was discovered when preparing a large meal for guests. This was on a Saturday night over the Christmas holiday weekend. i put a bucket under the sink to catch the water. I called Jeff and was expecting him to schedule a visit later in the week since this was a busy holiday period. He promptly scheduled a visit and replaced the garbage disposal which was the source of the leak. This was my second interaction with Jeff. He took care of some other plumbing problems several months previously. His prices are fair. The work is first rate and he is always courteous and professional. I have confidence that I have a plumbing problem in the future, day or night, it will be taken care of.

  • Review 113 (2024-07-15 - Rating: 5)

    Excellent workman ship

  • Review 114 (2019-06-11 - Rating: 5)

    Efficient, fairly priced, courteous, and effective. Highly recommended to do the job right at the correct price.

  • Review 115 (2016-07-26 - Rating: 5)

    Jefffrey Gordon provided excellent service to our business. The receptionist immediately placed a call to Mr. Gordon; he then quickly called me and set up a time the same day to visit our store. He inspected the problem, repaired the problem, and saved us about $6000.. Many thanks to Jordan Plumbing in Durham. 07/26/16.Gwen Cleary

  • Review 116 (2019-11-25 - Rating: 5)

    Great friendly serviceWill keep in my contacts and recommend them

  • Review 117 (2021-05-10 - Rating: 5)

    Awesome service! I would highly recommend them.

  • Review 118 (2018-08-29 - Rating: 5)

    On time, quality work Will call them again.

  • Review 119 (2017-10-29 - Rating: 5)

    Speedy, professional and convenient service. Ill use them again.

  • Review 120 (2020-07-07 - Rating: 5)

    Did a great job replacing my water heater

  • Review 121 (2019-05-16 - Rating: 5)

    Good communication and they back up their work.

  • Review 122 (2019-11-28 - Rating: 5)

    Outstanding Service provided on Thanksgiving morning!

  • Review 123 (2019-05-16 - Rating: 5)

    Timely, customer friending, and professional perfection

  • Review 124 (2018-09-23 - Rating: 5)

    These people know their business

  • Review 125 (2018-12-13 - Rating: 5)

    Excellent Service & repair

  • Review 126 (2023-05-28 - Rating: 5)

    Great staff

  • Review 127 (2025-01-10 - Rating: 5)

    Brian, Omar, and Jeffrey were awesome. They were friendly and finished the job quickly. I will most definitely refer Jordan Plumbing to all my family and friends.

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