Bull City Plumbing

Located in Durham, North Carolina

Address: 403 Morris St, Durham, NC 27701, United States

Phone: +1 919-344-1472

Rating: 4.8

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Comments

Review 1 (2024-08-12 - Rating: 5)
Bull City Plumbing performs our annual backflow preventer inspections at St. Philips Episcopal Church in Durham. We just started using them a little more than a year ago. They also replaced some of our flush valves on urinals and toilets. We are pleased with them. Ken Gasch

Review 2 (2024-07-02 - Rating: 5)
I went purely by Google reviews when searching for a plumber, after having been disappointed with my previous plumber. I was not disappointed with Bull City Plumbing. They showed up promptly at the appointed time and expertly fixed a leaking shower faucet and several smaller issues, for what I thought was a fair price. Ill definitely be using them again and can highly recommend them!

Review 3 (2024-07-30 - Rating: 5)
I had a terrific experience with Bull City Plumbing. Theyre a very honest and professional company. They showed up on time and were a pleasure to work with. I will definitely use them again in the future and would recommend them to others!

Review 4 (2024-11-25 - Rating: 5)
Travis and Brennan are awesome! They did a great job and decent price.

Review 5 (2024-12-03 - Rating: 5)
Brenda and Trey were right on time, quickly did the repairs. Great experience! Thanks to them.

Review 6 (2024-02-14 - Rating: 5)
Tray always does excellent work for a fair price. He is knowledgeable and friendly and we will continue to use his fine services.Tray and Brenda came within a few hours for an emergency leak caused by some other work. He fixed the problem promptly and installed a reverse osmosis filter. Great work as always.

Review 7 (2023-12-08 - Rating: 5)
I have used Bull City Plumbing for numerous jobs over several years. They are honest and reliable and in my view fairly priced. They can schedule jobs promptly and have always been quick to handle urgent issues.

Review 8 (2023-10-27 - Rating: 5)
Very pleased with the work they did. I had to have my pressure valve regulator replaced and was quoted almost double by another company which seemed high. As a small, local company, they were able to ensure quality at a good price. Would recommend.

Review 9 (2023-12-04 - Rating: 5)
Second time calling this power couple in the help with plumbing issues. Both times they’ve done more than they charged me for to make my house’s plumbing better long term. When they inadvertently installed a faulty part the first time, they came right out and fixed it immediately at no extra charge. They’ve worked on my fridge, kitchen sink, washer, and external house faucet. Couldn’t be happier with the work they’ve done. I’ll continue to call them when I our cute (but older) home needs a plumber’s attention. Thanks, guys!

Review 10 (2023-06-30 - Rating: 5)
We reached out to Bull City plumbing in need of a backflow preventer repair and testing. I discussed the fix needed and he quoted me a reasonable price. He was upfront about a possible need for full replacement and pricing for that as well. He was VERY quick in the process due to our deadline coming up quickly. (we had lots of trouble with a couple other companies prior). He was able to get the permit pulled to repair and test our system the same day! Would definitely recommend them again. Tray even took the time to teach me how to disassemble and winterize the system to avoid this problem in the future!

Review 11 (2021-08-21 - Rating: 5)
We had been without hot water for 3 weeks, even though we had been working with one company to fix/replace the hot water heater. I called Bull City Plumbing in hopes to get a second option on what the issue was. Tray came by within the hour. He was able to manually lite the pilot light which fixed the problem. However, because of the age of the hot water heater and we had been looking to replace the Apollo system, we had Tray replace the existing hot water heater with a free standing gas hot water heater. Tray presented us with reasonable options. He was on time with the next appointment to install the new water heater, of which works great!. In addition, we had notifications regarding the appointment and knew we were in good hands. We could not be more pleased with our experience with Tray and everyone we had contact with at Bull City Plumbing. We highly recommend this company!,

Review 12 (2021-11-17 - Rating: 5)
I cant say enough about what a comfort it is to have a trustworthy, honest plumber! Tray is great, as is the rest of the team...always responsive and punctual, with clear communication. I had a kid emergency come up and couldnt be there when Tray came to fix a couple toilets, but knowing I could leave my home open to him and still get the work done was a HUGE relief! Would recommend Tray and Bull City Plumbing to anyone!!

Review 13 (2017-03-18 - Rating: 5)
I chose Bull City Plumbing due to their positive reviews, and boy am I glad! Kenny came out very quickly to check out my water heater and determined that my thermostats were shot. He came prepared with everything he needed and replaced both thermostats right away. Just as a precaution, he pulled the top heat element out so we could inspect it and it looks like new, so we decided to leave that alone. I am very happy with how fast the work was done, how I was treated and how fair the price was. I will use them again and will recommend them to everyone!

Review 14 (2022-11-24 - Rating: 5)
Tray and Bull City Plumbing will treat you like family. We reached out because of a drain problem and were impressed with Bull City’s upfront pricing and timely attention. Trustworthy, reliable, professional, and friendly, this is who you should call first! Thank you, Tray!

Review 15 (2019-12-10 - Rating: 5)
Weve used a variety of plumbers at our house, and Bull City Plumbing is by far the best. The owner, Tray Boone, is an awesome guy and a great plumber. He quickly diagnosed a problem we were having with the hot water in our shower and fixed it during a subsequent visit in the amount of time it took me to walk my dogs around the block. Ive had other plumbers try to charge an arm and a leg for parts, but Tray had the new shower part directly shipped to us at no cost. Id definitely use Bull City Plumbing again, and encourage you to give them a call.

Review 16 (2021-06-11 - Rating: 5)
When our hot water heater stopped working, we called various plumbers around the area, but Bull City Plumbing was the most responsive and able to service us the soonest. They came, immediately diagnosed the issue, and fixed it even faster than promised and with a very friendly attitude. Highly recommend.

Review 17 (2017-04-25 - Rating: 4)
We had a pipe burst in the middle of the night. After getting the water turned off and calling the insurance company I started researching plumbers. Bull City had rave reviews so I gave them a ring even though they arent 24hrs/day because I was willing to wait for exceptional service. Someone actually picked up (at 5am!) which was amazing.The work completed was good (it ended up not being a very complicated issue) but we did have some issues on the first visit. HOWEVER, the owner himself came to make things right. His professionalism and commitment to honest, good work was very admirable and I am happy with the service he provided. I believe our original issue was an anomaly and am confident that Bull City will continue to live up to its reputation.

Review 18 (2023-09-09 - Rating: 5)
Bull City Plumbing is such a reliable company. They are very responsive, knowledgeable, and fair with pricing. Definitely recommend to anyone in the Durham area.

Review 19 (2023-10-12 - Rating: 5)
Trey knows plumbingHe explains things well. His company changed the lead pipes when i bought the houseAwesome, responsive. Service5 stars

Review 20 (2021-04-19 - Rating: 5)
Tray was great. Very professional and helpful. He even tried to install a bidet seat I had bought with it but had got wrong kind (round vs elongated). It was my fault but he reinstalled original seat without any complaint in minutes. Very much appreciated.

Review 21 (2022-02-03 - Rating: 5)
It was easy to schedule an appointment. Tray was on time, personable, and fixed both of my problems quickly and for a fair price. I would definitely call him again if I have a plumbing problem. Thank you!

Review 22 (2024-07-10 - Rating: 5)
I would recommend all friends to use service from Bull City Plumbing for backflow water test.

Review 23 (2018-03-29 - Rating: 5)
We had a faucet in one of our bathtubs stop working, and couldnt get the water to shut off. I called Bull City Plumbing and Matthew was out to our house in less than an hour! He was great; he explained what happened, what he was doing to fix the problem, and gave me some tips on how to address minor issues in the future. He even checked on a few additional small items before he left. He was very friendly and helpful and I felt very comfortable with his repair.

Review 24 (2023-12-12 - Rating: 5)
Tray has done 3 or 4 plumbing repairs for me, and he has done excellent work everytime! If I need any plumbingwork done, I am calling Tray Boone!

Review 25 (2018-10-19 - Rating: 5)
I had Tray and his plumbing crew convert my house from well water to city water. He handled the permits, came out on a Saturday to mark a spot for the city, waited patiently while the city took two months to do their work, then was done in a few days. He showed me a few issues with previous plumbing work at my house. He took care of a few of them for no charge and just added labor for what else we agreed upon. Everything was up front and clear and I didnt feel pressured.When I was getting quotes for the job, Bull City came in at something like 35% of what was being quoted by some of the big incorporated plumbers around town. He explained that these plumbers work on commission so they are trying to set the price as high as possible. Tray was fair and transparent and communicated everything clearly.Will definitely do all my plumbing with Bull City and I am looking to have them cover heating and air if they can provide the same level of service.

Review 26 (2017-05-05 - Rating: 5)
We have used Bull City for everyone of our plumbing/hvac projects: washing machine drain system (Trey) new hvac system (Trey), leaking dishwasher (Kenny) gas line for stove (Kenny). I make it a point to get bids for each project from 3-4 different companies. Bull City keeps beating the prices and do high quality work. I would recommend them to anyone looking for a quality, upfront, and honest plumber. Both Kenny and Trey are good people and I trust them.

Review 27 (2024-09-24 - Rating: 5)
Super nice guy. On time and good quality work

Review 28 (2024-09-25 - Rating: 5)
Well pleased with both the service and price.

Review 29 (2021-05-25 - Rating: 5)
Trey was great! Punctual, friendly, efficient, reasonable pricing. Was able to schedule quickly! We had a great experience and would definitely call them again in the future.

Review 30 (2017-01-28 - Rating: 5)
Jimmy and his crew are the best HVAC guys Ive ever worked with. They understand the function of HVAC at a deep level, are great at diagnosing and repairing systems, and take pride in their craft when installing new systems. They recently replaced my old heat pumps with new gas furnaces. It was a complicated job that they executed to perfection. Jimmy and his staff are conscientious and respectful when working in your home. Theyve done multiple repairs to my existing gas furnace, and are always responsive and efficient. Whatever HVAC needs you have, theres only one person to call: Jimmy Johnson at Bull City Heating and Air.

Review 31 (2023-03-09 - Rating: 5)
Very helpful owner and was willing to discuss resolutions with me regarding my pipe repair issue. Would recommend for work in the Durham area.

Review 32 (2022-01-10 - Rating: 5)
Trey and his team are reliable, knowledgeable, and highly skilled. They have a background in knowing old homes and how to fix troublesome plumbing problems, including modernizing to current standards.

Review 33 (2023-12-01 - Rating: 5)
Always great work at a fair price, it’s such a relief to know this business is there if anything happens at our house!

Review 34 (2021-09-22 - Rating: 5)
Tray gave an honest assessment, provided us with options, and gave recommendations that we can trust. Will definitely be our regular service moving forward.

Review 35 (2016-10-04 - Rating: 5)
I chose Bull City Plumbing because they had a 1 hr call back listed on their web site, but I didnt have to leave a message because they answered the phone and Tray came out the same day. Thanks Tray!

Review 36 (2024-04-02 - Rating: 5)
This is the best plumber weve used in Durham! We bought a new house and all three toilets needed work. They came out promptly and fixed the issues with reasonable prices. One toilet started leaking again later the same day, and they came out the next morning and repaired it at no extra cost. If you have plumbing needs, Bull City Plumbing is the best!

Review 37 (2019-10-08 - Rating: 5)
Tray is prompt and courteous. He explains things so you understand. I would definitely recommend him for all your plumbing needs.

Review 38 (2024-08-30 - Rating: 5)
Repeat client and always satisfied and impressed with their professionalism and work! Highly recommend!!!

Review 39 (2024-07-08 - Rating: 5)
Great Job , great customer service and great communication.

Review 40 (2024-03-22 - Rating: 5)
Pleasant, efficient, came on time. Will use again and recommend to others

Review 41 (2015-09-17 - Rating: 5)
Great experience. Was very timely with repair. Was here quickly, diagnosed the problem and had the parts ready to go. Wasnt overly expensive either!

Review 42 (2024-01-31 - Rating: 5)
Great, efficient, and friendly service. Enjoyed having Tray in my home

Review 43 (2024-02-09 - Rating: 5)
Second time using Bull City Plumbing - they respond promptly, arrive when they say they will, and are clear about pricing and timing - very impressed with the quality of their work (for us, installing dishwasher for the first time, and replacing kitchen & sink faucets) - highly recommend!

Review 44 (2024-01-08 - Rating: 5)
Thank you to Trey and Brenda they were very nice to me they come out and check to see what was going on and where the leak was in my home and I appreciate them I highly recommend that day if you need a plumber that can come to your house. I highly recommend them if you need a plumber

Review 45 (2024-03-06 - Rating: 5)
They ended up not doing any work because we needed different service than what we originally thought but they were very helpful and responsive nevertheless and advised us on what services we should get and referred us to a provider.

Review 46 (2023-12-07 - Rating: 5)
Happy with service. Here when they said they would be and efficient .

Review 47 (2023-09-19 - Rating: 5)
They came earlier than their appointment which was great. They troubleshoot our problem and fixed the issue in a very timely manner. Will definitely call them again in the future.

Review 48 (2017-08-01 - Rating: 5)
Kenny and the crew were great today. I really lovedthe way they took care of us today. Thanks guys so much.

Review 49 (2024-04-04 - Rating: 5)
Amazing work! and great people

Review 50 (2024-03-07 - Rating: 5)
Came early which is very unusual but very appreciated

Review 51 (2024-03-26 - Rating: 5)
On time, quick and friendly service

Review 52 (2021-08-23 - Rating: 5)
Ive called Bull City out for 2 different jobs now and I highly recommend them. They have always been extremely responsive--even calling back on a weekend night for an emergency leak--always on time, and a great value. The team is incredibly professional and did a beautiful job installing our new shower assembly. They are courteous and great with our anxious puppy who tends to bark at strangers. I will be using them for all of our plumbing needs.

Review 53 (2024-03-27 - Rating: 5)
Excellent service, professional and friendly.

Review 54 (2024-05-22 - Rating: 5)
Quick and painless with good folks!

Review 55 (2023-12-15 - Rating: 5)
Thank you so much for the amazing help!

Review 56 (2020-07-27 - Rating: 5)
Tray helped us install a whole house water filtration system and RO. He is extremely professional at his craft, takes care of the his work to the highest degree. He is friendly and well versed in all types of plumbing. He gave us a good price compared to the market and did an exceptional job. Highly recommend

Review 57 (2016-04-22 - Rating: 5)
I contacted Bull City Plumbing based off a recommendation. They were prompt in getting back with me and even setting a same day appointment. They were on-time, did great work, and were reasonably priced. We will absolutely use them again.

Review 58 (2019-10-25 - Rating: 5)
Tray was able to come the day after I called, arrived on time, and replaced our disposal quickly and affordably. Definitely recommend.