Quality Service Today Plumbing & Septic

Located in Durham, North Carolina

Address: 5412 US-70 suit A, Durham, NC 27705, United States

Phone: +1 919-205-9215

Rating: 4.9

Services

On-site services
Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-30 - Rating: 5)
We are very impressed with Quality Service Today Plumbing and Septic and Trevor, the plumbing expert, who took care of a couple issues we had within our home. Everyone communicated well and professionally throughout the entire process. Trevor was knowledgeable and helped explain clearly what was going on. His thorough knowledge of the situation made me feel confident in moving forward with this company. He was timely in taking care of it and stayed well beyond the typical business day to finish the job in the time he said it would be done. I feel like this is rare these days. I’m very pleased with the job they did and would highly recommend them to anyone.

Review 2 (2024-09-29 - Rating: 5)
I have used Quality Service multiple times, and have had a great experience each time. Charlie came out the last 2 times and he did a fantastic job. He helped me weigh my options and picked what worked for us. I will definitely plan to use their services again in the future, and their membership plan pays for itself with the 10% discount it provides, among other things.

Review 3 (2024-11-26 - Rating: 5)
Our Shower valve broke at 11 at night and we shut our water off. I went online and booked an appointment for the next day. Fantastic and friendly communication letting us know which tech was coming and when. The technician was professional, friendly and efficient and we have a working shower! Very pleased!

Review 4 (2024-12-26 - Rating: 5)
Paul and Jasmine were very nice and knowledgeable. I was made aware of what my services would intell and cost before the services were rendered. It was a very smooth experience. Thanks, Quality Services Today Plumbing & Septic!

Review 5 (2025-01-02 - Rating: 5)
We suddenly found ourselves without any water, we had electricity but our well was not pumping.I called Quality Plumbing at 12:45pm and they had a tech to my home by 2:00pm.Our tech, Chris, was knowledgeable, and very easy to communicate with.Turns out the wiring to our well pump was bad. Since the pump was up and out of the well I had him replace the wiring and the pump, also since the pump was 20 years old.Then I asked Cheis to update our pressure tank, under the house, and put a higher pressure switch on the tank.He did need to go back to the warehouse to get material but stayed at it until the job was complete. And left no trace of trash or anything disturbed when he left.Job well done!

Review 6 (2024-09-02 - Rating: 4)
I had quality service repair a plastic water tee that broke, they charged me $400 for a $1 part. I was a little upset over that price, but being as I couldnt fix it myself due too an injury I had no other choice so I agreed to have it fixed. They also pumped our septic tank same day and I was very impressed with Jason, he worked hard to locate the tank and pump it out in the blistering heat. Totally redeemed themselves because that was worth every penny. Just be careful though because they like to upsell which I dont like, but I understand.

Review 7 (2024-08-30 - Rating: 5)
Trevor Foust was our tech. He was nice, polite, knowledgeable and did a super job for us.We have used Quality Service in the past and would recommend them anytime. They are customer friendly and the service is top notch!!!

Review 8 (2024-12-23 - Rating: 5)
Blake was great!! Solved our problem as it was an easy fix. Would definitely use again and the staff kept us in the loop every 2 hours. Great customer service!!!

Review 9 (2024-08-20 - Rating: 5)
Blake did a five-star job with the tankless water heater work, and his respectfulness and courtesy were also at the five-stat level. He provided informative details from beginning to end. I will definitely request Blake next time and recommend him and Quality Service Today to anyone who asks.

Review 10 (2024-12-24 - Rating: 5)
Quality Service Today came quickly when a pipe burst under my house on Christmas Eve. Blake was very knowledgeable and was able to fix the issue in no time.

Review 11 (2024-12-27 - Rating: 5)
This is my second time using QP, the technician Blake did a great job replacing my shower drain, and he had awesome customer service.

Review 12 (2024-08-24 - Rating: 5)
I’m sure most people think that pumping out a septic tank just involves opening the top and shoving a suction hose inside……Jason came to my house at about 3 pm on a Friday, this was his 3rd stop. My tank was big, full and nasty. First he opened and moved a cement coffin slab that was at least 300 lbs. Then he had to agitate the mess with a large gas powered auger that was at least 15 ft long. Then he had to wrestle with a 12 ft long suction pipe for at least 30 minutes. Doing all this with a great attitude and smile on his face, answering all of my questions.Quality Service gets a solid 5 stars, prompt service, great communication and follow up.Jason gets 10 stars from me and I will demand that he returns when I need the service again!

Review 13 (2024-10-02 - Rating: 5)
You’ll be smiling when their Blue & White Truck arrive. Why? Excellence ….the Plumbers at Quality (today Kyle) knowledge, expertise, and how they explain the process to you is clear to a layperson such as myself and my husband. They are stakeholders in assuring that your concerns are serviced and or installed to perfection!

Review 14 (2024-09-21 - Rating: 5)
Timely service and Paul came and fixed our dishwasher drainage hose blockage. He was pleasant, professional and easy to work with. Will definitely call Quality Plumbing again.

Review 15 (2024-07-20 - Rating: 4)
Travis and Ashley were great. They kept us informed of what was going on all day.Stayed until the job was done.2 nd time this year we have used Quality and happy with there service.I hear the third job in a year is free. Yay!

Review 16 (2024-09-04 - Rating: 5)
Chris, did an excellent job, of explaining tk me what is going on with my sewer system and gave me options, did not push anything on me. I truly thankful of his honesty. I will use Quality again for my plumbing needs.

Review 17 (2024-09-21 - Rating: 5)
I want to thank Quality Service Plumbing and the assistant Clae for the professional displayed. Clae came in with great knowledge of the job. He was very informative. He is an expert at the work he displayed. I absolutely love the new installment of our toilet. Thanks again Quality Service Plumbing and a big thank you to Clae.

Review 18 (2024-08-27 - Rating: 5)
Wonderful service by Jason, he is definitely informative and knew what he was doing, he let me and my plumber know what needs to be done so I could get back to normalization 😆 in my bathrooms...and I just really appreciate him...will definitely recommend Jason next time...thanks Jason!

Review 19 (2024-07-16 - Rating: 5)
The service has been worthy of 5 stars! Chris came to my house and listened to my concerns, thoroughly evaluated my home plumbing, and gave me options to address my issue. Not pushy. Very polite, knowledgeable, and professional service.

Review 20 (2024-07-23 - Rating: 5)
Jason was an excellent tech. Im a retiree who gets confused by these things and he explained everything very patiently. And he was quick and efficient. I would recommend him and the company to others!!

Review 21 (2023-12-12 - Rating: 5)
Blake was on time. He was polite and respectful of our property. He kept us informed along the way. He went above and beyond what I expected. I highly recommend him and will call him again for future plumbing needs.

Review 22 (2024-08-23 - Rating: 5)
Blake did a fantastic job repairing my leaking water pipe. He was very professional and thorough in his work.

Review 23 (2024-08-26 - Rating: 5)
Jason was prompt, efficient, Professional. He was knowledgeable and presented service options without being pushy. Great service overall!

Review 24 (2024-09-04 - Rating: 5)
Billy was great. He worked hard to solve problems. Maintained he quote despite additional work needed. He explained process. Was extremely personable. Thank you.

Review 25 (2024-09-23 - Rating: 5)
Trevor showed up and fixed my problem the same day! The only thing I didnt like was how easy he made it look. Thanks again Trevor and staff, highly recommend!! God bless

Review 26 (2024-08-20 - Rating: 5)
A great company to work with. They are so accommodating. Our Technician did a great job. He was done fast and did a great job.

Review 27 (2024-09-01 - Rating: 5)
Effortless process from inquiry to job completion. Extremely polite, professional and detailed communication and service . Got a plumbing issue? Better call Quality Service Today Plumbing & Septic

Review 28 (2024-04-09 - Rating: 5)
Trevor at Quality was on time and very polite. He is very knowledgeable and offered several Solutions to my needs. Once he had addressed the service issue, we sat down and talked about the several small issues that I was having in the house with plumbing. He told me what quality could do and what they can provide and went straight to work fixing these small problems. Very happy with their work inside and out.

Review 29 (2024-06-19 - Rating: 5)
Micah was very professional and courteous. He explained the process well and completed the work efficiently and effectively. The prices are very reasonable as well. I highly recommend this company.

Review 30 (2024-09-04 - Rating: 5)
We were in crisis with no water and Chris made it out and fixed our problem in a timely manner. I know it wasnt an easy job and we were very grateful to have water back!

Review 31 (2024-08-28 - Rating: 5)
Blake was great and was able to fix our shower leak quickly. Would definitely recommend to my friends and family!

Review 32 (2024-05-24 - Rating: 5)
Isai did a great job! He was able to come out the same day that we called, heard our concerns to quickly diagnose the problem, and resolved everything expediently and with great service. I’d gladly use Quality again for any future plumbing needs.

Review 33 (2023-12-13 - Rating: 5)
Quality Service Today Plumbing has super star plumbers in Evan and his assistant, Thomas. They were courteous, prompt and did an excellent job re-plumbing my 2-story home. They were also very upfront about what they needed to do in order to get the house re-plumbed, detailing where and why the needed to cut into drywall and minimized wall damage where they could reasonably do so. The price was fair, considering that other plumbing companies had given me rough quotes and then I never heard from them again. (Most of the other companies made no attempt to hide the fact that they did not want to re-plumb a 2-story home.) Great job, Evan & Thomas!***UPDATE*** Quality Today Plumbing also installed a water softening system with a PH corrector and whole house filter. Dylan Tate provided just as fabulous an experience as the above job. After the work was completed, he explained the system to me in terms that a non-plumber could easily understand. GREAT JOB!

Review 34 (2024-01-11 - Rating: 5)
Blake is an excellent representative for Quality Service. He was on time. He was very respectful. He listened to what I had to say. He was very knowledgeable. I feel no one else could have been any better. He was everything you would want as Quality. Blake is high quality person.

Review 35 (2024-10-30 - Rating: 5)
Blake and team did a great job with my well and hot water heater! Great attention to detail and everything was explained clearly.

Review 36 (2024-09-03 - Rating: 5)
He did excellent job he will professional. He was nice so I gave him five stars.

Review 37 (2024-04-27 - Rating: 5)
As part of getting new water valves and box installed for our washer we had a problem with the dryer exhaust being reconnected after the work was done. The space is very cramped and the reconnection of the vent hose was a real challenge. It had been each time we’ve had to move the washer and dryer away from the wall and was worse this time as the line started tearing.Plumbers Jason and Austin worked through it, went the extra mile and came up with a great solution. They installed a new dryer exhaust line in such a way that the dryer can now be moved away from the wall without disconnecting it in the future. (That part of job isn’t actually plumbing.) I’ve also been impressed with how knowledgeable, courteous and helpful the people who answer the phones are. I highly recommend Quality Service.

Review 38 (2024-03-22 - Rating: 5)
Blake was thorough during the process of identifying the source of the problem. At the end, he explained to options that I had including the cost. The job was then performed as he described and within the time he said. I am glad I went back and hired their services again for this urgent repair! In less than 24 hours I had the water service back on. Thank you guys!

Review 39 (2024-06-22 - Rating: 5)
Jason did an awesome job today . He was very clear on all that was explained to us . He was such a nice person .

Review 40 (2024-05-20 - Rating: 5)
I’ve had 3 guys from Quality out today, and all 3 are top notch professionals! Definitely glad to be working with them! Highly recommend this company!

Review 41 (2024-10-29 - Rating: 5)
Jason did a great job when he cleaned the septic system, he is very knowledgeable.

Review 42 (2024-04-15 - Rating: 5)
Pipe repair went really quickly after a comprehensive evaluation of entire water system, providing quotes for suggested additional services. Provided lots of advice on things to look out for in the future to maintain/improve water system. A little pricey, but effective.

Review 43 (2024-08-21 - Rating: 5)
Charlie and Kyle were great. Kept conversations open throughout repair. Made suggestions and inquiries on future repairs. Completed it fast with no mess...Kyle used a sponge 😂. Will call on K&C again

Review 44 (2023-11-16 - Rating: 5)
We had an excellent experience with everyone from Quality. Very professional, courteous and efficient. No one wants to go without hot water! Jason, Thomas and Dylan were wonderful to work with. We highly recommend!

Review 45 (2024-01-26 - Rating: 5)
Charlie and Joey were outstanding. They pulled up and got to work right away, walking us through every problem and solution. At the end of the appointment, we had water again and a plan for getting our pipes in working order again. We couldnt have asked for better service.

Review 46 (2024-12-24 - Rating: 5)
Guys were very professional and accomplished at their work and knowledge of septic systems.

Review 47 (2024-09-30 - Rating: 5)
Trevor was great very pleasant and knowledgeable happy to meet him explained everything completely..no problem with him

Review 48 (2024-04-18 - Rating: 5)
Esai was fantastic. He parked along the road not in driveway. When he came into house he put on shoe covers which my wife loved!!! Was very friendly did a great job. Very pricey though only down side! If use again will ask for Esai however will check for cheaper price. 5 stars for Esai 3 stars for pricing!!!!!

Review 49 (2023-12-12 - Rating: 5)
Drake was awesome! Very quick and thorough! He explained everything in great detail and gave me quotes on various options for the future. Thank you so much. We will be in touch soon.

Review 50 (2023-12-13 - Rating: 5)
I was pleased with the service provided Seth was able to get the job done efficiently and took the time to explain the issue with my septic also helped me get someone to come and inspect the septic tank the same day. Jason King inspected our septic tank and explained to us more in depth on the issue I don’t speak English well and he was able to explain and answer all my questions in Spanish.

Review 51 (2024-08-22 - Rating: 5)
Super service, great information that I did not know. Glad to join up with the quality service today program.

Review 52 (2024-05-23 - Rating: 5)
Great service , fair prices ! Joey was phenomenal and one of the nicest guys Ive met ? He evensaid that he would come to our New Horizon Church the Sunday after next ! Thanks brother !

Review 53 (2024-12-31 - Rating: 5)
Cooperative and willing to share information. Excellent service.

Review 54 (2024-10-07 - Rating: 5)
We had randomly chose Quality Service Center and was glad we had. From scheduling an appointment to interacting and working with Trevor who was the technician sent out to address our plumbing issues. Trevor provided us with a thorough assessment of what needed to be done. We really appreciated him bringing to our attention the immediate things that needed to be addressed. The overall customer service follow-up was exceptional.

Review 55 (2024-03-25 - Rating: 5)
Joey was very nice and professional. He really helped me out with not giving up on me until I got approved to get the work done I needed. I really appreciate him for that.

Review 56 (2024-07-19 - Rating: 5)
Trevor F was professional, knowledgeable, and skilled. Would recommend Quality Service Today.

Review 57 (2023-12-11 - Rating: 5)
They were able to quickly diagnose the issue, make a proposal with multiple options, and executed a same day solution.Everyone I worked with was professional, personable, and knowledgeable. I decided to sign up for their membership plan based on this experience with them.Couldn’t ask for more.

Review 58 (2024-10-02 - Rating: 5)
Paul was knowledgeable and friendly. He took care to explain what he was doing and keep me informed.

Review 59 (2024-03-28 - Rating: 5)
The guys that did work for us were very friendly and pleasant to work with. Were knowledgeable and explained the work that needed to be done. Everyone else has also been great to work with.

Review 60 (2024-11-26 - Rating: 5)
Excellent work, employees were very professional and friendly.

Review 61 (2024-02-28 - Rating: 5)
Homeownership is no easy road but QSP has serviced my every plumbing need. Thank you for your great, respectable Techs and service. Ask for Blake or Nathan!

Review 62 (2024-06-12 - Rating: 5)
Nathan was awesome! Very knowledgeable, friendly and professional. Would highly recommend him. Very nice young man.

Review 63 (2024-01-12 - Rating: 5)
QSTP of Mebane is the absolute BEST plumbing service we’ve used. Their customer service is spot on, whether it’s calling you back, quoting a service or getting the job done quickly and competently. Young, modern company that “gets it right” on all counts!

Review 64 (2022-08-12 - Rating: 5)
Nathan was very knowledgeable and he was efficient on identifying what issues were on hand. He was able to repair the pressure tank and all the bits and bobs that included. Was able to have running water the same day. And he even sent over other specialists to help me with my well pump as well. Would definitely recommend them as a service. If you’re ever in a pinch definitely give them a call. They were able to come over the same day I gave them a call.

Review 65 (2022-06-23 - Rating: 5)
Quality Service Today has been pleasant to work with. They are communicative, on time, professional, and are fulfilling all my questions and concerns. Nick (my technician) has been an excellent help and continues to show good workmanship and works towards getting my home in great shape. I would definitely recommend this group for any plumbing needs.Nick has been very professional and attentive to all my questions and needs. Ill definitely keep him in my contact list for any future needs.

Review 66 (2024-02-08 - Rating: 5)
I would like to thank Nathan for such great service! He was friendly and we really appreciated his expertise and quick fixing to get our water back up and running smoothly! Thank you so much Nathan!!!

Review 67 (2022-03-17 - Rating: 5)
Our experience was amazing. Nathan was great. He was very timely knowledgeable and courteous when dealing with me. He was able to diagnose the problem and get it fixed immediately. This is my second time working with Quality Service and I say that I will continue to call them for my plumbing needs.

Review 68 (2024-02-29 - Rating: 5)
Seth Clark and his trainee were fantastic!! Very professional and informative!! I am a local REALTOR®️ and will be adding Quality Service Today to my preferred vendor list!! Thank you!!

Review 69 (2021-12-02 - Rating: 5)
I was very impressed with the quality of service starting from calling the office after business hours and someone answering right away. They got me on the schedule early the next day. And the tech, Chris Compton, was outstanding. He explained in detail what he could do for us. We went from a simple pipe fix to a similar but higher quality sediment filter installation. Out of 5 stars I rate Quality Service 10 stars. 5 for the office staff being there to help me and 5 for Chris handling the repairs like a true pro. Thank you quality. My new preferred plumbing repair company.

Review 70 (2023-05-24 - Rating: 5)
We called after-hours yesterday and they were here this afternoon. Aris and Drake were very pleasant to work with. Plumbing fixes are expensive but these guys did a thorough job and made me feel confident in the work. I appreciated their time and professionalism and if something else breaks, Ill be confident in calling them again, and Ill definitely request Aris and Drake.

Review 71 (2022-08-05 - Rating: 5)
We called three other companies before stumbling upon Quality Service. Had I known about them, I would have saved myself a lot of trouble. One company never called back. One called and I missed the call and never called back. One kept putting us off from one week to the next and never showed up. Quality Service was excellent. I recommend them totally. Great to see that a company is courteous and reliable. Small business owners get my vote every time.

Review 72 (2024-03-28 - Rating: 5)
Great service!! I was kept informed of time of service, technicians were prompt and very friendly. I will definitely recommend this company to all my friends. Would give more stars if available!!!

Review 73 (2022-08-20 - Rating: 5)
Nick was awesome at communicating what would be the process would be for installing a new tankless hot water system. He was great at helping me schedule the installation based on my availability as well. It is very obvious Nick knows what he is talking about and has a lot of knowledge in the plumbing field. I would highly recommend him!

Review 74 (2024-06-14 - Rating: 5)
Experienced and able to communicate. Did a good review of possible cause of the problem. TREVO IS GOOD AT HIS JOB.

Review 75 (2024-02-14 - Rating: 5)
Blake went above and beyond to investigate my plumbing issue, offer recommendations, and find a solution. He was professional and provided quality work.

Review 76 (2023-05-15 - Rating: 5)
We received a text that Seth was on the way. We let the office know we had a gate and asked Seth to call when he got here. Seth arrived on time and introduced himself. He explained the steps he was going to take to pump and clean out our tanks. He was very methodical in all his actions and took the time to answer all of our questions. We highly recommend Seth and Quality Plumbing and Sewer Service. We will be calling them again in the future when we need any of the services they provide.

Review 77 (2022-05-20 - Rating: 5)
Nick is awesome! He did a thorough inspection, identified some issues, and broke it down in order of importance with multiple options for how to approach repairs. Im confident his work prevented some much more expensive repairs in the future as one was a leak at the water heater that couldve easily resulted in floor replacement and mold mitigation. Hes a very personable guy too and easy to work with.

Review 78 (2024-02-29 - Rating: 5)
Great experience with Quality Service Today Plumbing and septic service! Jermaine the tech and the office staff were Super Friendly and kept me updated throughout the day! Excellent service.

Review 79 (2024-09-04 - Rating: 5)
Did a superb job hooking up new whole house water filtration system and softener.

Review 80 (2023-12-06 - Rating: 5)
The service today performed by Jordan Johnson was 5 STARS I never knew there were two sides to my septic tank /installed filter and other covers to make easy access to filter and pumping for the future / EXCELLENT WORKMANSHIP AND KNOWLEDGE OF THE SYSTEM THAT I NEVER KNEW / THANKS JORDAN AND QUALITY SERVICE.

Review 81 (2022-03-16 - Rating: 5)
This is the second time I used Quality Service Today. I was delighted with their service the first time and I am equally delighted with their service this past week. Nick was very thorough and the quality of his work is outstanding. When I contract with Quality Service Today and Nick is my representative, I know that it will be done right the first time.

Review 82 (2024-11-26 - Rating: 5)
So helpful.I would recommend yall to anyone.Your whole staff is the best.

Review 83 (2024-05-29 - Rating: 5)
I recently had a flood in my kitchen. Blake was excellent at helping to discover where the leaking pipe was and in repairing it. Excellent service!

Review 84 (2023-01-21 - Rating: 5)
Quality Service Today has been a wonderful experience. Not only did they do a superb job installing our water heater, but they also came back to make sure it performs perfectly. I highly recommend this company to everyone. Thank you again!

Review 85 (2024-02-29 - Rating: 5)
He was very friendly and knowledgeable about hes Job. Nothing to arduous and he seemed to enjoy the smell. Lol Would ask for this experienced gentleman again.Thanks for making our murky weather sunny.

Review 86 (2023-11-16 - Rating: 5)
Drake is an excellent technician. He takes the time to explain what needs to be done, what he’s doing and why he’s doing it. He always provides an estimate before doing the work. He has an upbeat, positive attitude. He always wears protective booties in the house without being asked. A++++++

Review 87 (2021-12-29 - Rating: 5)
Nick was my technician he was on time very knowledgeable and very nice. He explained everything that he would have to do and gave me a great quote. He was very professional, cleaned up the area. He was quick, it actually didn’t take no time and he was finished. I also liked that he was talkative and friendly.

Review 88 (2024-01-23 - Rating: 5)
Charlie was great! He explained the repairs and provided clear options for pricing. I have used this service before and will do so in the future.

Review 89 (2024-06-26 - Rating: 5)
The man that came out and pumped My tank done a great job and was very professional

Review 90 (2022-06-28 - Rating: 5)
Quality Service Today was highly recommend for my plumbing needs. Aris, my technician, was prompt, courteous and professional. He provided me with a detailed description of the repairs and the expenses involved. The work was completed in a timely manner, along with suggestions on how to avoid future issues.I will definitely be using Quality Service Today for all plumbing related repairs/replacements.

Review 91 (2024-01-14 - Rating: 4)
The technician was professional, courteous and cleaned up after himself. Really, fairly satisfied with the service except for the hard sell for an ongoing service plan and what felt like exorbitant prices for different tiers of work.

Review 92 (2022-11-28 - Rating: 5)
From the first phone call to providing the service each interaction was friendly and professional. Seeing that big, beautiful “Pete” when I pulled up to my house was such a relief! I was running late and worried about keeping Jeremy and his colleague waiting. They were kind and already had cost options prepared and were eager to get to work. I will use Quality Service Today again!

Review 93 (2024-03-27 - Rating: 5)
Have to say Seth did a great job , was on time explaining what he was doing and staying within price.Never had a problem with the service.

Review 94 (2023-07-02 - Rating: 5)
The communication surrounding the appointment was amazing. Steven was great - so professional, great with our toddler who wanted to hear all about what he was doing, and very knowledgeable and efficient.

Review 95 (2024-05-20 - Rating: 5)
Trevor was great. Worked quickly. Explained everything he’d done. Advised on some other potential work.

Review 96 (2022-04-13 - Rating: 5)
Adam was very thorough, professional, and transparent. He explained what was going on and made sure I understood. He quoted me for several different treatment options and was not pushy or forceful. I really liked working with him and would recommend his expertise to anyone.

Review 97 (2022-06-09 - Rating: 5)
We have used Quality Service today a few times now, and their technician Aris has been great each time! Scheduling with them is very easy, and they are very responsive and reliable. I would highly recommend to anyone looking for plumbing services.

Review 98 (2022-02-26 - Rating: 5)
Aris from Quality Service was on time and very professional. He was able to quickly find and repair my issue while keeping me informed about the cost and progress at every step. I would recommend him and the company to any of my neighbors.

Review 99 (2022-04-18 - Rating: 5)
Quality Service Today Plumbing came through for us when American Home Shield could not. This was at a very difficult time for our family and of course, like all plumbing emergencies, happened over the weekend.Tina helped me book a Monday morning appointment and said she would hold it and I could cancel if I found someone sooner to come out. She then sent me a confirmation text and one with a profile of Aris, our technician, so we knew who to expect. Aris was very professional and sat down with my husband and I explaining our options. He and his assistant quickly replaced our faucet ( now we need a new kitchen to match it!) and the 45 plus years old original plumbing under the sink. We purchased a plan that will give us a whole house plumbing safety check and a year of their services if anything happens to the plumbing during that time. Their pricing was incredible value as they do not charge by the hour but by the job. We were very pleased with the care Aris took. He even left the under the sink area neater than he found it.We will be retaining them for all our future plumbing needs. I highly recommend this company. Tina and Aris took great care of us and stand by their work 💯.

Review 100 (2024-01-15 - Rating: 5)
I reached out because we had a break in the main septic tank clean out. Basically that means the guy who cuts our grass ran into a pipe sticking out of the ground. I didnt do a very good job of explaining what I wanted, so we had some confusion. But in the end we had a freshly emptied and maintained septic tank, and a newly repaired main septic line. I couldnt be happier.

Review 101 (2021-11-08 - Rating: 5)
This was the second time this year that I had to contact a plumber and I decided to use Quality Service Today again because I had a great experience earlier this year. This time around was no different! The guys arrived on time and were beyond friendly and helpful. I called them out to unclog one of our toilets and they got to work quickly. They even answered questions that I had about other services offered by QST. I will keep their number handy for whenever I need a plumber in the future and highly recommend them to anyone in the area!

Review 102 (2022-08-23 - Rating: 5)
Both Nick and Matt were very professional and easy to talk to. And I got the feeling that genuinely wanted to fix the problem permanently, rather than just get paid. Finally found a company that I will not hesitate to call when I have any furrher problems.

Review 103 (2022-02-04 - Rating: 5)
David Whitfield was on time, professional and very courteous. He even repaired a Lego X-wing fighter for my 4 year old grandson...at no extra charge. LOL. He did his job repairing y shower in a timely and efficient manner. I would gladly do business again with Quality Service Today plumbing.

Review 104 (2022-11-14 - Rating: 5)
Needed our shut-off valve replaced and received no reply from our regular plumber. Quality Service was responsive and scheduled us quickly. The technician was on time, professional, gave us options and completed the repair quickly. This is now our new plumber!

Review 105 (2022-06-23 - Rating: 5)
At a time when service seems to have become a dirty word to some companies, Nicks dedication to excellence, kindness in working with me, and his knowledge demonstrated that great service can still be a good thing. Nick conducted an assessment of all of my plumbing, hot water heater, connection points, fixtures and more. He provided solid advice and council on a variety of topics, and he did not attempt to sell me anything. The bottom line, Nick was awesome, yall and I am a Quality Service Today client - for as long as I own my home.

Review 106 (2024-03-28 - Rating: 5)
Charlie was great. Thoroughly explained each step of the way and was able t answer any questions I had. Would definitely recommend

Review 107 (2022-02-02 - Rating: 5)
Nathan is so professional and kind! He was so patient with our unique residential situation and once he checked everything out, he took a lot of care with giving us his professional opinion of our situation and giving us several quotes that encompassed different repair possibilities. It made choosing the best option for our budget so easy.

Review 108 (2024-08-27 - Rating: 5)
Good service we were well pleased if we need service again we will call

Review 109 (2024-04-24 - Rating: 5)
The employees who came to our home were excellent and went above and beyond to meet our needs. I recommend them to everyone!

Review 110 (2021-12-01 - Rating: 5)
Service was great, the plumber was friendly and did a great job explaining what needed to happen to fix the issue we had. Be ready to pay on the spot after Service. We had to shell out over $3000 on the spot. We were not given a chance to mail a check or be billed for the services. Overall, they fixed the problem we were experiencing and we appreciate that.

Review 111 (2024-08-23 - Rating: 5)
So far so good, its an ongoing job that QSTP has been doing as my Remodel progresses. They gave me a reasonable estimate for the entire job but have been charging me only for the work that is completed in any given stage. They dont make me wait forever, and so far have been able to schedule me for whatever is needed within a day of me calling them, and the techs are punctual. If they say 9 am they show up at 850 and they keep you updated on what theyre doing throughout the work with photos of areas that arent easily accessible. They also found and told me about issues that would be problems in the future (for my old house) without trying to add them to the current job. I will definitely call them for future projects in my house Remodel.

Review 112 (2021-11-08 - Rating: 5)
Theservice was to check the overall plumbing condition of the house. He was thorough and communicated his findings well. We have a return visit to make recommended repairs next week. I am completely satisfied with this company and its service techs.

Review 113 (2022-02-04 - Rating: 5)
Aris came out to my rental property twice. He was very responsive, kept me updated on the progress along the way by sending me pictures and via FaceTime. Very nice guy and professional. I definitely recommend!

Review 114 (2022-04-21 - Rating: 5)
I needed an evaluation and estimate for a whole-house water purification system attached to my well. Chris presented me with all the options and patiently considered and answered all my concerns which included annual maintenance of the system. It was evident that he was experienced in water filtration and maintenance.

Review 115 (2024-08-22 - Rating: 5)
Trevor was very professional and knowledgeable in the service delivered today

Review 116 (2022-08-22 - Rating: 5)
Caleb put in new inner working of toilet - flush parts, quickly, efficiently with no mess after. I will recommend Quality Service to a friend in need, anytime. Thank you.Sorry, I have no photo accessible.

Review 117 (2022-05-20 - Rating: 5)
Nathan came out to give us a quote on plumbing for a kitchen remodel. He was very professional, friendly, and knowledgeable. Excited to do this job with them in a few weeks!

Review 118 (2022-12-13 - Rating: 5)
Our water softener needed replacing and we needed an old hot water tank removed. QS plumbing was responsive and on time. An initial review of our system resulted in a real time list of options with no hard sell. We selected an option and signed the contract and waited on parts. When QS had all materials, they called and we were able to schedule an install a couple days later. Install was outstanding. All work completed and the softener was setup and running. Final setup is neat and accessible. Took the extra steps to remove an old wooden stand from water heater and mounted the control panel for the tankless water heater; appreciated that. I will go back to QS Plumbing.

Review 119 (2022-08-09 - Rating: 5)
I called and a very hot Friday afternoon with a water line leak that was serious because we need of water for our horses and they were there within a couple of hours. They fixed the problem even though it wasnt easy. It was not cheap but it was definitely good value.

Review 120 (2021-12-02 - Rating: 5)
I completely recommend this company & Nick Pleasants. He was extremely knowledgeable and professional. Diagnosed a tough hidden leak issue and repaired quickly. The membership / warranty is completely worth it too! We have our home on the market for sale. As sellers we did a prelisting inspection and our crawl space was dry & clear of plumbing issues... Two weeks later the new buyers did their inspection and an active leak was discovered in the crawl space. I called ‘Quality Service Today Plumbing’ and they were able to send someone out to our house early the next morning.. Nick Pleasants came to check out our issue and he was perfect for the job! The crawl space was dry again when he did his initial diagnosis. He checked every bathroom and ran water, still dry. Nick was able to find the leak! He had to cut away a bit of drywall in the garage and the leak was discovered, a nail hit a pipe in a 2nd floor plumbing stack and was slowing seeping into the crawl space from a bathroom that wasn’t regularly used. It was an intermittent leak. He quickly made the repair. So glad he found the leak and not only gave us peace of mind but also to our soon to be new homebuyers. This company does it all, would use them again!

Review 121 (2022-10-28 - Rating: 5)
Jeremy was friendly and professional. I love that the technician does a preliminary inspection before pumping. This takes away the worry of unexpected surprises. Will definitely use Quality Service again.

Review 122 (2022-03-24 - Rating: 5)
They are very professional and skilled with excellent communication about scheduling and arrival times. The technicians are personable and honest about what does and does not need to be done. I highly recommend Adam , Jeremy and the entire staff for Quality Service anytime.

Review 123 (2024-09-22 - Rating: 5)
Did a great job except I asked him to put some straw at my over flo and he didnt.

Review 124 (2021-12-08 - Rating: 5)
I would highly recommend this company. Nick went above and beyond what it took to solve the problem. He was very professional. It is nice to have someone that cares enough to see that the job is done right. Nick should be highly commended for the work he did.

Review 125 (2024-07-22 - Rating: 5)
Charlie is knowledgeable and explains issues well. He is a great listener! His before and after pictures were very helpful. I would recommend him to anyone!

Review 126 (2022-02-08 - Rating: 5)
Aris came out to check on my water heater. I bought the house a couple months ago and this was the first time I had checked it and noticed a leak in one of the hoses. There was too much corrosion as well as other issues with hot water in the house. He set everything up and replaced it same day. So far, very happy with the service and urgency they displayed!

Review 127 (2024-01-17 - Rating: 5)
Seth is a well knowledged technician no pressure to get more work done and I appreciate him lobbying for my concerns I will use Quality Septic again

Review 128 (2024-01-10 - Rating: 5)
Replacing our 25+ year-old water heater with a new tankless one, Aris and Quality were professional, highly competent, efficient and personable! So glad we used them!

Review 129 (2023-06-24 - Rating: 5)
Experience was great, we only had a minor issue but it was solved very quickly. Guys were very professional and friendly. Id highly recommend.

Review 130 (2022-01-07 - Rating: 5)
Adam came to diagnose a problem with my basement toilet, kitchen sink and upstairs bathtub. The septic tank was full so he had quality service come out and pump the septic tank. The basement toilet was unclogged but the basement kitchen sink and upstairs tub were still clogged.Adam was very professional and explained to me that he needs to come back with a camera to further diagnose and fix my plumbing.Adam was very polite and helpful. Easy to talk with.

Review 131 (2023-03-08 - Rating: 5)
Some of the best service I have seen in a while! I was kept informed every step of the way! The service people were very knowledgeable and obviously experienced in what they were doing! I would be happy to recommend them!

Review 132 (2022-02-09 - Rating: 5)
My experience with this company was wonderful! After I called for service, Aris was out within an hour and was very knowledgeable, professional, and efficient. I would highly recommend contacting them with all your plumbing needs!

Review 133 (2022-01-08 - Rating: 5)
Nick was very knowledgeable and professional. He did a complete check to ensure everything was good to go, and did not try to pressure me into any unnecessary work all in a very timely manner. Great job!!

Review 134 (2022-07-22 - Rating: 5)
Our experience with Nathan was excellent. He was very knowledgeable and was able to give us multiple options on how to fix our issue. Very friendly, polite and professional.

Review 135 (2022-08-23 - Rating: 5)
Our serviceman Blake was excellent. We would request him for any additional issues. Professional, efficent, polite. Excellent customer service.

Review 136 (2022-06-24 - Rating: 5)
Jeremy was very personable and helpful. I just wanted to get a quote. But he gave a very good price . Considering how expensive everything is getting right now. I do plan to use this service in the near future.

Review 137 (2024-09-03 - Rating: 5)
Great work. Friendly staff work was done in one day. Will call again for all plumbing needs

Review 138 (2024-10-28 - Rating: 5)
Everything went well. The job is finished and working the way it should.

Review 139 (2022-11-04 - Rating: 5)
Chris was very helpful with explaining to me what type of hot water heater we neededHe then came back and installed the unitVery professional and nice.Would recommend.

Review 140 (2022-01-26 - Rating: 5)
Nick came out an performed a Plumming inspection and for a leaking toilet. We have ordered a new toilet and it will be installed on Wednesday. Nick also found a leak under a bathroom sink that we were not aware of prior to the inspection. Nick was thorough and very professional.

Review 141 (2023-12-11 - Rating: 5)
Such a nice young man, knowledgeable, and courteous. Took him no time to complete the task. Excellent job Blake

Review 142 (2024-12-31 - Rating: 5)
Quick, easy, polite, and affordable

Review 143 (2021-10-28 - Rating: 5)
Nick was very thorough and efficient in his work. He answered all of my questions. The Quality team called me ahead of time to let me know when Nick would be coming.

Review 144 (2022-11-30 - Rating: 5)
Matthew did a wonderful job. Very knowledgeable and provided us with great professional service. We were satisfied with the results.

Review 145 (2024-06-12 - Rating: 5)
Excellent service call carried out by Trevor. Very informative and explained a lot.

Review 146 (2021-12-03 - Rating: 5)
Nick did an excellent job of answering all my questions re. to my washing machine, theptrap and odors to look for as far as a methanegas leak. He explained my option to solve the problem if the smell gets worse.

Review 147 (2024-04-25 - Rating: 5)
I was very satisfied with the service we received. We had our septic system pumped and inspected.

Review 148 (2024-10-28 - Rating: 5)
Excellent service very professional and courtes.

Review 149 (2023-06-21 - Rating: 5)
I was able to get someone out the same day I called about a couple of drain issues. Blake was professional and kind and solved the issues quickly.

Review 150 (2024-01-15 - Rating: 5)
Dylan is a excellent Plumber and explained every thing he found and his recommendationsGreat experience!

Review 151 (2024-08-27 - Rating: 5)
Jason was very nice, knowledgeable, and professional

Review 152 (2021-10-31 - Rating: 5)
Very prompt response, and Nick arrived within 1.5 hours of calling- on a Sunday. Very professional, helped choose the best option and helped to give guidance on what replacement to make. Appreciate it!

Review 153 (2024-07-15 - Rating: 5)
Chris was very polite and explained everything that needed to be done very good. Thank you for taking care of our issue in a professional and quick manner.

Review 154 (2022-02-04 - Rating: 5)
Had two good interactions with Jeremy Shepard and Chris Compton. Top notch service, very easy to work with. I would recommend using them!

Review 155 (2024-05-29 - Rating: 5)
Friendly, on time, knowledgeable. Explained what was recommended and gave estimates for each option. Performed the work quickly and accurately.

Review 156 (2024-10-29 - Rating: 4)
Great teamGreat JobGreat ResultGreat SmileHappy Customer

Review 157 (2021-12-04 - Rating: 5)
Excellent service. Communicate clearly. Arrived early. 100% satisfied. I will look to Nick and this company for all my future plumbing needs.

Review 158 (2023-11-11 - Rating: 5)
Jordan did a great job for us I would use him again thank you so much Jordan

Review 159 (2024-04-11 - Rating: 5)
Nice service, very good knowledgeable thorough technitians, friendly atmosphere, but pricy.

Review 160 (2023-11-17 - Rating: 5)
Fast service! Called them this morning, came out before noon.Jordan was professional and very informative

Review 161 (2023-05-31 - Rating: 5)
Blake did an excellent, quick but detailed job. Great service and on-time. Thanks a lot Blake

Review 162 (2024-08-20 - Rating: 5)
Always great customer service and solid work.

Review 163 (2024-04-19 - Rating: 5)
Joey from Quality plumbing was excellent,responsible and respectful and his work was good!!

Review 164 (2024-01-18 - Rating: 5)
Tough job, short notice; Kevin Clarida performed like the professional he is.Highly recommended.

Review 165 (2023-12-15 - Rating: 5)
They had someone out literally the next day after I called and got the job done in a timely manner. I’ll use them again if needed

Review 166 (2022-12-01 - Rating: 5)
Arrived on time and very friendly. Gave me a couple of repair options. Had the repair done in short order. Very professional and well done.

Review 167 (2022-01-06 - Rating: 5)
Nick was excellent. Coordinated with me to determine the highest probable reason for the leak, identified it, and corrected in a timely fashion.

Review 168 (2024-06-19 - Rating: 5)
The two technicians from quality service today were great Blake and Clae were super nice and knowledgeable and professional

Review 169 (2024-12-31 - Rating: 5)
Very nice and efficient.

Review 170 (2022-04-11 - Rating: 5)
Have a Lift Pump issue and needed estimate for replacement of system and housing. They were very responsive, personable and professional.

Review 171 (2024-04-09 - Rating: 5)
Joey was great! He was so polite he felt like family with his positive humble energy! He took the time to explain everything and BECAUSE he did in such a polite manner we upgraded our filter system. Initially we just wanted to fix the crack, but Joey made it exciting to upgrade the way he broke everything down. Thank you Joey!!!!

Review 172 (2021-12-29 - Rating: 5)
Adam was very helpful and explained everything as he went. He was very friendly, and my dog likes him.

Review 173 (2022-06-13 - Rating: 5)
Chris was great. Explained the process, was knowledgeable and took care of the stopped up pipe quickly.

Review 174 (2024-11-22 - Rating: 5)
Great, quick service.

Review 175 (2024-09-23 - Rating: 5)
Fast to respond, kind, knowledgeable, and honest!!!!

Review 176 (2024-02-09 - Rating: 5)
Friendly service and quality work.. I highly recommend Seth

Review 177 (2024-05-15 - Rating: 5)
Great work. I have little knowledge about plumbing and I felt like I was advised in the best way possible. Thanks!

Review 178 (2022-06-13 - Rating: 5)
Very professional and polite. Got to work and did a great job with no mess. Highly recommend.

Review 179 (2024-04-12 - Rating: 5)
Jason Pegram was fantastic and answered all my questions.

Review 180 (2022-02-10 - Rating: 4)
David was on time, very courteous and professional. Would definitely recommend him!

Review 181 (2022-05-06 - Rating: 5)
Chris was excellent, as always. Very thorough, very careful, good listener and excellent communicator.

Review 182 (2024-10-29 - Rating: 5)
Profesional Job. Well done

Review 183 (2024-01-23 - Rating: 5)
Kevin with Quality Service Today Plumbing was excellent. He came out quickly and determined that we had 2 separate leaks. He gave us multiple options for repair, and ended up having to go into the wall and ceiling to do the repairs. He put us at ease and I feel confident in the quality of repairs to our shower. Thanks for making it easy and stress free in an urgent situation.

Review 184 (2022-08-08 - Rating: 5)
Chris replaced our disposal and did a great job! We are very happy with the service!

Review 185 (2022-07-22 - Rating: 5)
Matthew was very professional. He was able to diagnose the issue and address it in a timely manner.

Review 186 (2022-07-14 - Rating: 5)
Had an amazing experience came to check on sewage smell from shower and was prepared to start smoke test same day , very nice and professional

Review 187 (2022-08-15 - Rating: 5)
Everyone was really nice & informative. The plumber was on time and completed the work in a timely, professional manner.

Review 188 (2022-08-15 - Rating: 5)
This is my second experience with quality service. So far its been great working with these guys!

Review 189 (2024-03-27 - Rating: 5)
Jason K was awesome 👌 very respectful of your prperty. When he talks to you he teaches and explains to you everything. A lot things i learned today as well. 😉