The Right Choice Air Conditioning And Plumbing

Located in Dallas, Texas

Address: 2290 Springlake Rd #103, Farmers Branch, TX 75234, United States

Phone: +1 972-914-0624

Rating: 4.8

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-30 - Rating: 5)
Been working with the Right Choice a few years now for all my heating and ac needs.Very professional, reasonably priced and always responsive and accommodating. They arrive on time and usually finish earlier than expected.Alfredo came today to do maintenance on my 3 units. He’s so nice, very friendly, professional and thorough!! He took the time to explain and show me everything!

Review 2 (2024-09-23 - Rating: 5)
Alfredo was prompt and efficient. He was very good with communication and explained everything in detail. Super courteous and showed great customer service skills. Wore the booties in the house and cleaned up after himself. 5 stars!!!

Review 3 (2024-09-25 - Rating: 5)
They have been wonderful! Weve met a few different techs and all were great. The most recent one was also just as great, Alfredo! We hope to keep enjoying their services, but at the same time we also hope not to have things break :)

Review 4 (2024-08-05 - Rating: 5)
Jon was friendly professional and completed the job quickly. We got an appointment the same day we called and the company stayed in contact until he arrived-very satisfied & recommend highly!

Review 5 (2024-10-11 - Rating: 5)
We are Right Choice club members, and we have had an excellent experience with them every time they have been here. This time was no different. Our HVAC system stopped working so we thought it may need refrigerant and called them for service. Randy, our service tech diagnosed a bad blower motor on a 4 year old air handler. We initially decided to have the work covered by our home warranty service, but that is a story for another time about a different HVAC service company. When it became clear we wouldn’t be working with that company, I reconnected with Randy at Right Choice. He was able to get the work covered under the manufacturer’s warranty and just finished replacing the blower motor. Everything is working great as expected! Randy was also able to fix the root cause of the motor failure so that this won’t happen again. He does great work!From the install of our mini-split in the garage through this most recent repair, it is obvious we made the Right Choice using this company! See what I did there?

Review 6 (2024-10-18 - Rating: 5)
My AC Unit has problems and is an older model. Alfredo Ramos-Medellin was professional, understanding, and clearly presented my options. I appreciated his patience in explaining the advantages and disadvantages of those options. I appreciate his help.

Review 7 (2024-10-24 - Rating: 5)
Alfredo is a five star. He very friendly give lots of valueable info about thejob hes doing..# 1 down to earth kind ofGuy would recommend him to friends andfamily..

Review 8 (2024-08-26 - Rating: 5)
Mr. Cody was very professional, respectful, & honest! After he was called, he came out right away and made us feel as if we were family! I am greatly appreciative of that, for him!

Review 9 (2024-11-08 - Rating: 5)
I have had three HVAC services this last year - Alfredo Ramos from The Right Choice found and corrected other companies errors - true professional, honesty, integrity, expertise with HVAC systems. He diagnosed, explained the issues and presented the options to correct the problems. I highly highly recommend Alfredo for HVAC service

Review 10 (2024-10-04 - Rating: 5)
Amazing service! Did not expect this at all! Alfredo Ramos did an outstanding job! Super experienced and answer every question I had! I will definitely recommend this company to do your service check or fixes. 10/10! Loved it!

Review 11 (2024-07-16 - Rating: 5)
This was my second time using this company in a manner of a couples weeks. Service is balance as balance can be. Tech didnt rush and talked me through it as if he was giving me a 101 class so to speak. Great company.

Review 12 (2024-07-08 - Rating: 5)
Right Choice has been amazing in taking care of what we need. Their service is professional and great at following up Abiel was our technician that came out and took the time to explain any concerns or issues I was having with my AC and made great recommendations. He went above and beyond and I highly recommend Right Choice.

Review 13 (2024-12-22 - Rating: 5)
Our aircon was fixed quickly by the fully equipped tech who showed up at our house. It resumed working in less than an hour.

Review 14 (2024-09-25 - Rating: 5)
Tech seemed greatly trained and explained to us that our radiators needed balancing. It is great that the boiler is running flawlessly again. Thanks

Review 15 (2024-11-17 - Rating: 5)
“Solved a complex relay problem in our HVAC system professionally.“ is what they wanna say, but the only thing I want to happen is to make this world a better place not just for people but for everyone and that includes animals, I don’t know if this will really help, but I really hope it will.

Review 16 (2024-02-13 - Rating: 5)
Ryan did an excellent job! I have a a/c split unit and he was very knowledgeable, answering my questions and explaining what he intended to do to service the unit. I would highly recommend The Right Choice. Not only did they send me a great technician but the company itself was very professional. I appreciated the way they contacted me to confirm the appointment and even sent me the photo of who I should expect to be knocking on my door. Great job, great company

Review 17 (2024-10-14 - Rating: 5)
Alfredo was excellent he go over my HVAC system on cooling and heating he was very professional and did a greater job will hily recommend for any AC and heating needed going forward

Review 18 (2024-10-05 - Rating: 5)
Lovely guy, very professional and a quick worker. They arrived late due to an emergency they had to take care of but other than that great service

Review 19 (2024-11-25 - Rating: 5)
Please continue helping animals!!! ❤️❤️❤️Outstanding services. From now on, I will only give this company a call if I have problems with my equipment.

Review 20 (2024-11-13 - Rating: 5)
The new system is efficient and reliable, and the technicians were professional throughout the process. Outstanding service!

Review 21 (2024-05-23 - Rating: 5)
Johnathan did a great job for us. We had a tree root grow into our main house drain and it was totally blocked. He got here very fast and went the extra mile to get the pipe completely clear. He is very professional and efficient at his job. 10/10 would recommend. He really saved us a lot of headache before the long weekend.

Review 22 (2024-03-06 - Rating: 5)
Our air conditioner fan was not spinning and I was devastated since its a fairly new purchase.Mr. Coby Beam was knowledgeable and found the problem in seconds. The wires had not been thoroughly installed correctly and he had the skill to see the problem instantly.Were so grateful and definitely would request this technician for any future repairs.Companies are only as great as the people who represent them.Thank you for sending a great technician who knows his business.

Review 23 (2024-03-06 - Rating: 5)
I would like to say that this company is excellent. I have very high standards, and so do this company. The 2 young men that came to my home yesterday. Baine and Ryan are excellent and very knowledgeable at What theyre doing. I would recommend this Company of to anybody. They are great, give him a try. The guys are very nice, very pleasant and know exactly what theyre doing.GREAT JOB, Very happy.

Review 24 (2024-09-28 - Rating: 5)
He didn’t just perform incredibly, he also quoted us a fair price. If needed, we will call this company with no hesitation again.

Review 25 (2024-08-21 - Rating: 5)
Chris is always professional and knowledgeable about his products. He is the first person I call for my air conditioning needs.

Review 26 (2024-06-16 - Rating: 5)
Alfredo was courteous, efficient and very knowledgeable. I usually use a friends business for my AC needs. However, after this experience I now have a back-up AC service if needed. Thank you!

Review 27 (2024-11-18 - Rating: 5)
These gents help me to explain why my HVAC acts less than it should. For effort and behavior, an A+.

Review 28 (2024-12-07 - Rating: 5)
They were quick to replace our HVACs faulty motor, runs perfectly now.

Review 29 (2024-05-30 - Rating: 5)
Randy with The Right Choice HVAC Service Company, showed up on time and he went straight to diagnosing the problem with the HVAC. Once he figured out the mechanical issue, he gave me three possible options for repairs. I felt that the company’s pricing was fair and he helped with selecting a new system online with financing. Overall, Randy did a fantastic job and he represented his company well and professionally. I am a member now and will continue working with them.

Review 30 (2024-08-14 - Rating: 5)
Alfredo was a excellent technician he walked through my ac problems and all the options that were there for me and my budget can not thank him enough for getting the ac going and cooling off this texas heat!

Review 31 (2024-06-17 - Rating: 5)
Spoke to Aileth regarding my AC issue and she is very kind and very helpful, She was able to send a tech to helped me get my AC unit up and running! I appreciate you guys for your commitment and care for your customers!

Review 32 (2024-05-10 - Rating: 5)
Jaye is incredible. He had air conditioning working within 10 minutes of his arrival. This is probably the best and most dependable AC company out there. They will be my go-to for all my AC needs going forward. If you have AC problems, call them. You won’t be disappointed and they will take good care of you!

Review 33 (2024-12-23 - Rating: 5)
My heater wasn’t heating properly. They sent someone out the same day who fixed the problem immediately. They also put together a maintenance list for me to address, if/when I wanted to going forward. Great service. I will have them back.

Review 34 (2024-11-10 - Rating: 5)
I was completely impressed with their professionalism and customer service, its truly admirable. Thanks a lot! 🙏🏼😊

Review 35 (2024-11-17 - Rating: 5)
The installers were charming, and their installations were of the highest quality; in short, they were very accommodating.

Review 36 (2024-09-04 - Rating: 5)
Coby was friendly, knowledgeable and inspired confidence. He was efficient and fixed the system quickly. Thanks again

Review 37 (2024-06-18 - Rating: 5)
I called to get my water heater replace ,my call was answered right away,talked to Aileth,she set up an appointment according to my convenience.Jonathan visited on time as discussed,and replaced the water heater on same day. Very happy with service,very professional,I do highly recommend.

Review 38 (2024-09-19 - Rating: 5)
The technician was patient and took the time to show us how to use all the features. Fantastic service!

Review 39 (2024-03-08 - Rating: 5)
Coby was very professional, knowledgeable, trustworthy, and polite. He took the time to thoroughly answer my questions and explain the reasons for some potential future maintenance needs. He was a genuine serviceman, not a salesman impersonating one. I am definitely satisfied with todays (3/8/24) interaction.

Review 40 (2024-12-21 - Rating: 5)
I dont regret hiring them for this job; they know a lot about the heating systems.

Review 41 (2024-05-11 - Rating: 5)
As a first time homeowner, Alfredo Ramos went above and beyond to best explain what the issue was with our furnace and condensation line. He took the time to make sure it was all working properly and ready to take on the summer heat. You can tell he truly cares about his work and making sure we understood everything he was doing.

Review 42 (2024-11-12 - Rating: 5)
Experience is the best thing; this HVAC crew has it in plenty. They have seen and corrected it all.

Review 43 (2024-01-08 - Rating: 5)
Andrew and the crew at The Right Choice has been fantastic. They’ve repaired a major plumbing issue for our condominium complex as well as another issue recently and service has been excellent. Andrew is extremely responsive and professional but most importantly, he genuinely cares and wants to help us out with our issues. We are now using the Right Choice for our plumbing needs.

Review 44 (2024-06-19 - Rating: 5)
Colby was so knowledgeable and helpful. He diagnosed our issues and fixed our Ecobee program quickly. He fixed our system better than any prior rep. Thank you

Review 45 (2024-10-09 - Rating: 5)
Very happy with the result. I do hope they will get all the help they deserve. Thank you.

Review 46 (2024-01-18 - Rating: 5)
Alfredo Ramos did excellent work and gave me such patience, advice, and professional knowledge. Its so reassuring to know your team cares, and their work ethic demonstrates it. Thank you to the manager Trey for squeezing me into the schedule due to the holiday on Monday too. It helped that you guys were flexible enough to work with my schedule. Thank you so much!

Review 47 (2024-11-09 - Rating: 5)
I recommend them! They are a very good AC system repair team.

Review 48 (2024-03-06 - Rating: 5)
Alfredo Ramos was very professional and Informative. I was very happy that he did his assessment and was able to fix the problem in one visit. We feel much more confident heading into the Texas summer. We look forward to seeing you again in 6 months

Review 49 (2024-11-20 - Rating: 5)
Tech did a great job at inspecting and fixing blocked ventilation in our unit.

Review 50 (2023-11-08 - Rating: 5)
Ryan was very helpful and informative. I was unaware that The Right Choice is only an HVAC company. They install units only. My install needed services BEYOND that. Duct work, insulation and repair was needed in order for my unit to run efficiently. I appreciate how thorough he was advising what was needed to support this brand new unit. So now, I’m needing to hire someone to take on job #2. He did send over an invoice for this additional work however they work with an outside vendor in which I can shop around for myself. If you want a service tech to care about your hard-earned money….. I pray you’ll get Ryan. A total of 11+ technicians came to my home and everyone said something different. However, the unit was installed properly BUT they did not look beyond the install. Thank You Ryan for your due diligence!!! I hope I can work with you in the future!

Review 51 (2024-12-04 - Rating: 5)
Jonathan is Knowledge technician , great job!He made my day!Thank you 🙏🏻

Review 52 (2024-02-08 - Rating: 5)
TX heat exceeded 105 degrees over 27 days and my outside unit was on life support and squealing. I secured 3 different quotes. I choose The Right Choice initially because of the professionalism, knowledgeable and willingness to answer all of my questions and concerns. I just felt valued as a potential customer. Subsequently I called and advised I would be going with his company and they promised installation for the next day and bright and early my 2 techs showed up and it’s been heaven on earth ever since. Financing was arranged to my satisfaction and the completed job was left very tidy. Thanks guys I certainly made THE RIGHT CHOICE.

Review 53 (2024-02-21 - Rating: 5)
I am extremely satisfied with Alfredo Ramos and the service that he provided. Mr. Ramos is extremely knowledgeable and compassionate about his work. He really took his time inspecting my HVAC system and took time to explain all of his findings. He made recommendations to fix the issues he found and to prolong the life of my HVAC system. He told me he would research the history of my system to make sure his recommendations were the best course of action for my system and that he would call me back the next day with is findings and he actually called me back. My experience with Mr. Ramos has been the best with The Right Choice.

Review 54 (2024-05-30 - Rating: 5)
Mr. Beam was very professional and personable. He took time to explain why our AC unit was not functioning properly, how he was going to resolve the concern, and provided simple suggestions on how we can prevent this particular concern from recurring. 😁

Review 55 (2024-02-27 - Rating: 5)
Ryan A did an awesome job with the AC system for my custom house. Everything from design and installation to follow up support was easy. He even recommended a component to purify the air in the whole house. It works great.

Review 56 (2024-12-04 - Rating: 5)
They handled everything expertly and professionally. Reliable and dependable.

Review 57 (2024-11-22 - Rating: 5)
We had gotten a few quotes before reaching out to them, but thank goodness we chose them because everything was a breeze.

Review 58 (2024-11-13 - Rating: 5)
They solved a problem that arose unexpectedly. They have always given me excellent advice and been completely transparent.

Review 59 (2024-11-20 - Rating: 5)
I called them to fix the HVAC system of my mothers house and the result was a success.

Review 60 (2024-03-21 - Rating: 5)
Afredo Ramos and his assistant Mr. A. did an excellent job servicing my HVAC unit today. They were courteous and considerate, and explained in detail how my unit is currently running. I will definitely be using them again

Review 61 (2024-11-23 - Rating: 5)
Their service technician was very punctual and solved the problem quickly and efficiently.

Review 62 (2024-02-05 - Rating: 5)
Andrew did an excellent job! He was courteous, professional, and did a good job explaining our options. He was also very interested in us individually. Im glad I called Right Choice. He kept me from making the situation worse.

Review 63 (2024-07-02 - Rating: 5)
Our AC wasn’t cooling the house enough. We called the Right Choice and Randy came out, inspected the AC, found a leak, and fixed. The work was also warrantied in case the same leak comes back

Review 64 (2024-11-09 - Rating: 5)
They were thorough, efficient and the installation met all our expectations.

Review 65 (2024-04-17 - Rating: 5)
Alfredo Ramos was great at explaining everything to me in detail and with patience. The wiring system in my furnace and AC was burnt because of misconnections and loose connections on the contactors, as well as a malfunctioning transformer. He finished his tasks quickly and skillfully.

Review 66 (2023-04-20 - Rating: 5)
Casey and Justin did a great job today at my appointment . Both were very professional and friendly. Everything was thoroughly explained regarding what they found in the evaluation of my air-conditioning system and all options discussed for improvement. I am impressed with the quality of technicians this company employs and would highly recommend them to anyone.

Review 67 (2024-09-18 - Rating: 5)
We are more than happy with the service this company provides for such a competitive price!

Review 68 (2024-09-29 - Rating: 5)
We installed their ultraviolet filtration systems at home to reduce the number of microorganisms. I recommend it.

Review 69 (2024-05-30 - Rating: 5)
Abel completed a summer checkup on our ac unit. He seemed smart and knowledgeable. He explained what he looked for and why. He also gave us tips on certain items to monitor to extend the life of the unit.

Review 70 (2024-11-09 - Rating: 5)
Its worth every penny to get HVAC assistance that is both cheap and awesome.

Review 71 (2024-04-10 - Rating: 5)
Abiel did a great job of servicing our AC prior to summer. He recommended a part that would extend the life of our AC by up to 10 years. We are very happy.

Review 72 (2024-01-19 - Rating: 5)
First rate service. Showed up in evening during a multiple day freeze. Im sure his day was a long difficult one as we were last on his list. No heat. Never the less, great attitude, courteous. Problem turned out to be outside his licensed skill (electrical) but his precise troubleshooting and explanation saved me huge amount on the resulting electrical repair. Honest company.

Review 73 (2024-09-23 - Rating: 5)
Alfredo showed up first thing in the morning, was able to diagnose and repair the issue super quick.

Review 74 (2022-03-16 - Rating: 5)
Ryan is great. I always look forward to his inspections.Very knowledgeable and explains things to me.Only want him to be my TECH.Mike Wilson

Review 75 (2024-02-15 - Rating: 5)
Alfredo with right choice air conditioning came by to service our unit and he was WONDERFUL. Very precise and professional. Answered all of our questions and concerns, was honest and very kind. Definitely recommend this company!Thank you!

Review 76 (2024-12-26 - Rating: 5)
Everything went extremely well; they are outstanding professionals.

Review 77 (2024-11-23 - Rating: 5)
Coby is a very friendly, knowledgeable and professional who answered questions in a thorough manner.

Review 78 (2024-12-20 - Rating: 5)
They put my zoning system and thermostat perfectly in place.

Review 79 (2024-02-15 - Rating: 5)
Alfredo is professional, courteous and respectful of my home. He explained the process and at the end provided the summary and what is needed. I will definitely request his services again.

Review 80 (2024-11-11 - Rating: 5)
I notice better air quality every time their specialists leave house following maintenance.

Review 81 (2024-08-25 - Rating: 5)
One area in my home was cold despite having a furnace. I called the company and their technicians arrived on time to fix the issue.

Review 82 (2024-04-17 - Rating: 5)
Right Choice has been absolutely fantastic. I first reached out to have them replace a broken thermostat, then they did maintenance on my HVAC to prepare for summer and it was discovered I had faulty coils which were still under warranty. The coils have now been replaced. Everyone has made it so easy and they are all so friendly, competent, and on time with great prices. I highly recommend them for maintenance and repairs. Shout out to Antonio, Justin and Matt who were out here replacing the coils. Great job!

Review 83 (2023-05-23 - Rating: 5)
In preparation for summer, I contacted The Right Choice Heating and Air to conduct a seasonal inspection/maintenance service on my AC. The Right Choice is by far one of the highest rated full-service HVAC in the area and I’ve always been very pleased with their service. This experience was no exception and I must give particular acknowledgement to James S. for his incredible commitment to providing extraordinary customer service. James exhibited extensive technical knowledge and professionalism and took time to show me that the AC system was performing properly and in good shape for the impending summer heat. From this one encounter, it was quite evident that James takes great pride in his job and also truly cares about the customer. The Right Choice hires only the best and I must say that James sets a very high-bar for delivering exemplary customer service. Great job!

Review 84 (2024-08-07 - Rating: 5)
I hired them to install the heaters in our new house. They did a fantastic job.

Review 85 (2024-08-31 - Rating: 5)
Thank you; its satisfying to feel the coolness of the AC following the excellent installation they did!

Review 86 (2024-11-21 - Rating: 5)
Absolutely perfect and hope more stray dogs and cats will get love

Review 87 (2024-11-06 - Rating: 5)
I had an AC installation done by this company, and the entire process was seamless.

Review 88 (2024-12-08 - Rating: 5)
They were quite open about the expenses as well as about the repairs they completed.

Review 89 (2024-11-20 - Rating: 5)
I hope dogs and cats never have worst living than minelet it all to me

Review 90 (2024-12-07 - Rating: 5)
Our old heating system was replaced professionally, from beginning to end.

Review 91 (2024-11-13 - Rating: 5)
Great value for money, an excellent team and most importantly, true experts.

Review 92 (2024-08-18 - Rating: 5)
They were able to diagnose what was wrong. Ordered required equipment and resolved the issue fairly quickly.

Review 93 (2024-02-27 - Rating: 5)
Alfredo Ramos was a great tech. He was prompt, respectful, friendly, informative and patient. He answered all of my questions and worked in a timely fashion.

Review 94 (2024-05-25 - Rating: 5)
Tech Randy G came out for a scheduled maintenance. He was extremely patient and very knowledgeable. I would HIGHLY recommend Randy G . Top notch tech.

Review 95 (2024-03-27 - Rating: 5)
Right Choice has always been fantastic. Alfredo is a first class technician that listened and was respectful and courteous. Will definitely be my HVAC company.

Review 96 (2024-12-09 - Rating: 5)
Their response was quick and they left everything working perfectly.

Review 97 (2024-08-27 - Rating: 5)
Their knowledgeable team replaced our HVAC; they offered excellent advice.

Review 98 (2024-11-24 - Rating: 5)
Please take care of the forgotten cats and dogs in this world and I hope this review will help them.🙏

Review 99 (2024-06-18 - Rating: 5)
Was really appreciative of the help I got! Spoke to Aileth and they were able to get me someone to my house asap! 10/10 service

Review 100 (2023-10-13 - Rating: 5)
It was a time to get a new Air conditioning system after 15 years.I got few quote and decided to go with the right choice.David and Steve was so professionals, informative, on time and the price was unbeatable!Thank you Dave and Steve and Im so happy I did the right choice!

Review 101 (2024-08-24 - Rating: 4)
They installed our thermostat perfectly. Please continue saving beautiful animals

Review 102 (2023-11-03 - Rating: 5)
The technician did an outstanding job, checking all parts of our heating and air-conditioning system and providing recommendations to keep the system running at the highest quality performance. I will use their service again and sign up for their yearly maintenance agreement.

Review 103 (2024-07-02 - Rating: 5)
This team never disappoints, very responsive technicians arrive in a timely manner and provide an honest and fair diagnosis for repairs and cost.

Review 104 (2024-12-26 - Rating: 5)
We wont think twice to give this company another call if necessary.

Review 105 (2024-04-24 - Rating: 5)
We are pleased with the service and maintenance that we receive on our HVAC unit. The technicians listen to our concerns and answer any questions we have. We highly recommend The Right Choice AC & Plumbing for any required service that you need.

Review 106 (2021-06-15 - Rating: 5)
We were very impressed by the amazing customer service this company provided. Clarissa made sure we knew up to date information regarding our appointment and we like how they send a text letting you know who the tech is along with a picture. Ryan was our tech and he was quick, very knowledgeable and super helpful. We really appreciate him saving us from the Texas heat and getting our unit fixed. We had a great experience with this company and will continue to use them for all our air conditioning needs. Thanks!!

Review 107 (2024-09-18 - Rating: 5)
They were incredibly respectful and left the work area cleaner than before.

Review 108 (2024-09-24 - Rating: 5)
Please take care of the little dogs.I dont have much but may God bless the kind hearts out there

Review 109 (2024-09-17 - Rating: 5)
The tech was extremely polite and made sure all my questions were answered.

Review 110 (2024-12-07 - Rating: 5)
We were very satisfied with their work.

Review 111 (2022-10-03 - Rating: 5)
Our service tech was Issac. He was very knowledgeable and patient while he took the time to explain our different options. He showed us exactly where the problems were and what needed to be done to fix it.He completed the work we decided on in a quick manner and showed us the results.He was extremely friendly, professional and competent. I would 100% use him again and will recommend him to anyone who asks.

Review 112 (2023-01-30 - Rating: 5)
Ryan was awesome. Had a heating issue and he responded quickly, provided additional solves for potential future issues, and was professional in every aspect. Would absolutely recommend them for anyone needing quick assistance and great service.

Review 113 (2024-08-19 - Rating: 5)
The technician was friendly and gave useful advice for keeping our system in top shape

Review 114 (2024-08-15 - Rating: 5)
Expert heater installation; happy client. Couldnt ask for more from an HVAC company.

Review 115 (2024-08-17 - Rating: 5)
Their workers managed to clean all my AC components removing the bad smell from my house.

Review 116 (2024-07-12 - Rating: 5)
They did an excellent job, I will call them again without a doubt!

Review 117 (2024-09-03 - Rating: 5)
The team was not only skilled but also very courteous and respectful.

Review 118 (2024-04-26 - Rating: 5)
Alfredo was very professional & able to answer my questions. I am happy with the service & signed up for another year but was not pressured to do so.

Review 119 (2024-07-21 - Rating: 5)
We upgraded to a smart thermostat thanks to their payment options.

Review 120 (2023-08-18 - Rating: 5)
Exceptional service from Right Choice Heating and Air! Matt, their tech, was professional and skilled. He resolved my HVAC problem swiftly. Highly satisfied with the experience. Definitely recommend their services!

Review 121 (2021-06-23 - Rating: 5)
They provided excellent customer service. Ryan was willing to turn around from being almost home to come back and service my air conditioner late on a Friday evening after a full day of other service orders. He was there until 10 at night making sure everything was in proper working order. He then called me a few days later to follow up and make sure everything was still working properly. The commitment to customer service is exceptional!

Review 122 (2024-12-10 - Rating: 5)
Again, everything looks brand fresh; you people are incredible!

Review 123 (2024-12-05 - Rating: 4)
Efficiently resolved a motor vibration issue in our HVAC.

Review 124 (2024-11-02 - Rating: 5)
We had an issue with a noisy AC, they came and fixed it right away.

Review 125 (2023-04-06 - Rating: 5)
Nathan and David are the Best!!! They came to check things out and was very Informative, very professional, and are great with people. They went above and beyond. Even recommend for me to get a Covid test cause I had lost my voice recently. And I found out because of their recommendation that I have Covid. You will be making the Right Choice definitely with this company. Thanks again for everything.

Review 126 (2024-07-06 - Rating: 5)
We couldnt be happier with the results. They provided valuable recommendations, and their professionalism was exemplary.

Review 127 (2024-09-18 - Rating: 5)
They installed the new HVAC system without any problems.

Review 128 (2024-12-20 - Rating: 5)
A truly outstanding service! Thanks to them, modern HVAC systems run rather well.

Review 129 (2022-01-11 - Rating: 5)
This is definitely the company youre looking for! The dispatchers Katie and Kristen were great. David Nieves came out to my home promptly to address issues that were found during a home inspection. David immediately recognized the severity of the situation. Prior to David assessing the situation we had no idea that carbon monoxide was venting directly into our attic! Im so thankful that David came out when he did, and immediately began scheduling our repairs for the next day. This company is amazing and truly cares about the safety and well-being of their clients. I highly recommend!

Review 130 (2024-07-06 - Rating: 5)
We needed a new heat pump installed, and this contractor did an excellent job.Thank you for saving lives!

Review 131 (2024-07-26 - Rating: 5)
Alfredo was very professional and explained everything very well. Thank you so much!

Review 132 (2020-07-09 - Rating: 5)
The Right Choice recently replaced two AC units for our home, and we could not have been more pleased with their services. Everyone associated with the company was professional, friendly, responsive, and extremely helpful during the process. They explained our options and helped us choose the right fit for our home and budget. Unlike others, they never attempted to up-sale us on anything. In fact, we ended up spending significantly less than quoted by any other companies. They are genuinely focused on providing great customer service and immediately solicited feedback to confirm our satisfaction. I do not hesitate in recommending this company to family and friends with heating and/or cooling needs. They are definitely “the right choice.”

Review 133 (2023-09-21 - Rating: 5)
Had a water leak coming from the attic. Brought in a couple of HVAC companies to take a look, both rushed to tell me that the leak comes from the plumbing and not AC, charged me a service fee.I was referred by a friend to The Right Choice, the technician was very professional, crawled throughout the attic until he found the source of the leak.I received a fair quote and was scheduled the work to be done several days later.There was a little confusion around the appointment time but the manager called to apologize and made sure the technician will be there the next morning.Great resolution of a human error situation.

Review 134 (2023-12-18 - Rating: 5)
Excellent service. Made an appointment, visited and fixed my furnace all within a single day. Chris was great and I’ll happily work with them again.

Review 135 (2024-06-29 - Rating: 5)
They were very honest both in showing the costs and in informing us about the repairs they made.

Review 136 (2024-02-08 - Rating: 5)
Alfredo was friendly and knowledgeable, and solved the zone airflow issues we were having. This continues to be a good company to work with.

Review 137 (2023-06-20 - Rating: 5)
This company has been more than patient with me in the process of financing my own project for a complete HVAC system install. I got a quote from them back in December 2021 and again in December 2022. They submitted a bid and was very patient with NACA who held the funds in escrow. They arrived in the afternoon and was finished around 5 pm. I used this company previously for maintenance and repair about a year ago, so this is not my first experience with them.

Review 138 (2024-04-03 - Rating: 5)
Alfredo came to my home for my spring maintenance and was very thorough and explained the process so I could understand 🙂. I feel very confident going into the summer months. Thank you Alfredo and right start!

Review 139 (2024-08-24 - Rating: 5)
They thoroughly checked all their work to ensure high quality. ❤️

Review 140 (2024-06-24 - Rating: 5)
Amazing customer service and the office was super helpful! Extra props to Aileth, she was amazing and helpful.

Review 141 (2024-06-17 - Rating: 5)
Really nice service, Aileth was so helpful and kind, my a/c was fixed perfectly fine and quick!!!Perfect choice..!!

Review 142 (2023-04-05 - Rating: 5)
I have used The Right Choice Heating and Air Dallas for well over a year. They have been there for all my HVAC needs. Particularly David and his assistant, Nathan, have always been professional, knowledgeable, and trustworthy. They effectively and gladly answer all questions and complete all work in a timely manner.Thank you for your service!

Review 143 (2023-12-27 - Rating: 5)
Technician Chris Brown was awesome! Repairs were done quickly despite my obstacle course attic. He knows what he’s doing and knows his stuff

Review 144 (2024-10-09 - Rating: 5)
Alfredo did a thorough job assessing insulation needs in my house. He gave me the different options I have and also suggested a couple of additional things for having a better attic. Very gals with the assessment and plan to add insulation to my attic.

Review 145 (2024-10-02 - Rating: 5)
Excellent service. Very knowledgeable and friendly service rep.

Review 146 (2023-10-27 - Rating: 5)
Easy to make appointment and technician was professional and courteous. He explained what he was going to do for the winter check up and gave a detailed explanation after the maintenance was completed.

Review 147 (2024-11-21 - Rating: 5)
They fixed our air conditioner shortly before the heat.

Review 148 (2022-09-19 - Rating: 5)
This review is regarding the customer service I received by Natalie. Ive been a customer of TRC since 2018. Natalie has always made me feel like I was a valued friend of the company. She greeted my call with Hi Ms. Murphy! Recently, I was disappointed in some discoveries based on the services received in August that made me question the past services and thats not to say good or bad of the recent service. However, I was very uneasy about the experience and left a message for the Operational Mgr to call me back which I have yet to received. Very unusual. As I was getting ready to write just the opposite type review, I decided to call and ask for Natalie, not sure if she was still with the company bc of all the transitions. Left a message for her to call me back which she did right away. It felt so good to hear a familiar voice that I know I could rely on. As always, she listened thoroughly, understood why I had concerns, cleared up some miscommunication, assured me that they have all my service history and records so they know how serious I am about the care of my unit. She told me about the new manager and his ideas in taking services to the level which I liked what I heard. Additionally, she said she would followup regarding my call back from mgr. TRC, these representatives are the first faces (voices) of your company for most and for me it can make all the.difference. Natalie is genuine, honest, responsive, knowledgeable, professional and knows how to build relationship with customers. Thank you Natalie, youre the best!

Review 149 (2024-08-26 - Rating: 5)
Their expertise in indoor air quality and preventive maintenance is commendable.

Review 150 (2024-06-23 - Rating: 4)
Thank you for repairing our AC system on the same day we called!Very efficient and reliable

Review 151 (2024-08-10 - Rating: 5)
I highly suggest this company for their top-tier service and expertise.

Review 152 (2024-09-20 - Rating: 5)
I can certainly recommend the firm and will use them again.

Review 153 (2023-04-05 - Rating: 5)
David and Nathan were very kind , professional, and informative when they answered the service call and diagnosed our system issues. The whole Right Choice team is responsive and punctual. Josue and Eliud ended up doing a full HVAC install at my home. They were also professional, clean, personable, and did quick work. I would recommend for anyone looking for HVAC services.

Review 154 (2024-12-10 - Rating: 5)
This is the perfect company that you can completely count on.

Review 155 (2023-10-26 - Rating: 5)
1st & 2nd appt. Cancelled due to short staffed. Techs not showing up for work. 3rd appt. Tech doesnt show up until 8:40 PM. Was here until 10:20 PM before leaving property.No one from Right Choice called me. I called them at 3:30 checking if still coming. No ETA. Called again around 5:30. Told still on schedule. Delayed dinner expecting before 8:40 PM arrival.Told we needed a check Valve for condensation drain for safety. Why wasnt it installed when unit was installed?? If for safety, should have been included with new unit. Asked, before starting any work, if I wanted to renew my club membership. Still have more years on original plan.Didnt check return air filters at all. No good answer why Heat Pump quits working properly, when temperature gets cold. Pump shuts down, unit blows COLD air, chilling house back down. Kicks back in, heats up again, then shuts down. We feel this shouldnt be happening. Is something wrong with the unit??Didnt wash compressor coils, but instructed us how to do it.Unhappy Customer.

Review 156 (2024-08-17 - Rating: 5)
They provided expert advice, completed the job efficiently, and left the area clean.

Review 157 (2024-08-30 - Rating: 5)
We could not be more pleased with the relationship and work they have done for us.

Review 158 (2024-09-28 - Rating: 5)
Thanks for the amazing service and keep up the good work guys!

Review 159 (2024-02-27 - Rating: 5)
Chris communicated with me very well on all of the options of repairs and new HVAC systems. He seemed very trustworthy.

Review 160 (2024-11-07 - Rating: 5)
I will absolutely use their services again.

Review 161 (2023-06-01 - Rating: 5)
We love our new HVAC System. It’s so quiet and very efficient! I would recommend this company!! They are professional, friendly and very knowledgeable. Great Experience with both the install and our maintenance visits!!

Review 162 (2023-06-24 - Rating: 5)
I had Ryan out today at my house today. My air conditioning was out for 3 days with the heat index at 103 degrees. I called and Ryan was out at my house within an hour. Very professional and extremely kind. I 100% recommend Right Choice!!

Review 163 (2022-05-31 - Rating: 5)
Ryan came out today to quote a duct cleaning. He was super professional and knowledgeable. He really took the time to explain everything. Looking forward to my next service appointment and peace of mind that my HVAC systems are in good shape.

Review 164 (2021-12-13 - Rating: 5)
These guys are AMAZING!!! Prompt, courteous, friendly and reliable with THE GREATEST customer service!!! David Nieves made the entire process quick, easy & painless! He was so professional! I definitely recommend working with him. I absolutely love doing business with him!❤️

Review 165 (2019-08-20 - Rating: 5)
The Right Choice is hands down the best in town. They are extremely honest and can usually get to you the same day you call. I have used them - at 3 different houses - and always get the best service. I have referred them to my siblings, and my friends. Everyone has been so happy with the personal care and service they received. Just a great example of a wonderful business!

Review 166 (2021-08-11 - Rating: 4)
Tom, the field supervisor is a pro and very nice guy , good in communication. He found the issue quickly and fixed it in an hour. Saved my day from noisy rumbling furnace unit. He was very nice to educate me on pros and cons about the job and giving me a good real picture of the issue he fixed. 5⭐ for repair guy 👍The only thing I did not expect..well its still minor 😊.. since I have tried them first time..most ac repair companies include service charge in the repair cost if you go for repair with them, which I did right away but it did not occur in my case. but hey..no complains from on this I think issue is fixed, i hope it stays that way long enough 🤞

Review 167 (2024-04-29 - Rating: 5)
We’ve used this company several times with a great experience each time- they are now our go-to. Great communication with scheduling, workers were on time, friendly, and knowledgeable.

Review 168 (2019-09-14 - Rating: 5)
Right Choice was on top of it, very responsive when other vendors couldnt fit me in for three to four days, they got to me next day. My technician Andrew took the time to ask questions, understand the issue and then proceeded to make the repair. He was efficient and timely. Walked me through the maintenance needed and was courteous, patient and professional. We were back up and running in 30 mins. I was so impressed I bought a maintenance contract for both units in my house.

Review 169 (2024-07-09 - Rating: 4)
I highly recommend their thermostats. They work very well and ensure optimal temperature.

Review 170 (2024-01-16 - Rating: 5)
Alfredo was polite,professional and very knowledgeable about the hvac unit. He took his time to answer all my questions that I had about my heating unit. He is a great asset to this company.

Review 171 (2024-07-08 - Rating: 5)
I needed a quick AC repair, and they delivered. Great job!

Review 172 (2023-04-04 - Rating: 5)
David and Nathan were here for less than 10 minutes and found me a suitable solution to the problem, until the problem can be fixed for good. And helped me with the unexpected cost of the repair. Both men were very professional and pleasant to work with. Thank you!!

Review 173 (2024-11-27 - Rating: 5)
They follow your pace and interests as if it were for themselves.

Review 174 (2019-08-20 - Rating: 5)
Id like to start off by saying that I would recommend this company to whomever has an issue with their heating and air conditioning unit! I had a problem with my unit and was in need for it to be serviced.I came across The Right Choice Heating and Air on google and contacted them that day. I informed them about my problem and how it hasnt been checked out for about a year or so. I was booked for an appointment by a representative that same day for a great price I couldnt pass on. Within an hours notice The Right Choice was at my door ready to do a whole maintenance service on my unit. Steve the technician showed me his credentials before he stepped one foot in my door, gave me a walk through on what he was going to do. For a $70 flat rate I had received a safety inspection and a well done tune-up on my furnace and A/C, also a whole house air-duct cleaning with a free filter for my unit. I have to say, that I was more then satisfied. To top it off, they insisted I pay at the end of the service , after I was completely happy with the job they did! It was a great experience, never had a great service like this, friendly technicians doing an honest work gained my business now theyre my yearly maintenance company to go to!

Review 175 (2024-01-16 - Rating: 5)
Alfredo was the best tech we have had. He was thorough, professional, knowledgeable, friendly and explained everything he did. He took care of us.

Review 176 (2024-12-07 - Rating: 5)
Their maintenance service recalibrated and cleaned our entire HVAC system.

Review 177 (2024-08-18 - Rating: 5)
The heating installation was executed flawlessly and the crew did an excellent job.

Review 178 (2024-07-08 - Rating: 5)
I hired them for an HVAC maintenance service, and it was a great experience.

Review 179 (2022-09-04 - Rating: 5)
We had several suppliers diagnose multiple units here in Dallas, Texas but The Right Choice presented the most reasonable pricing and transparent breakdown of the needed work.The project lead Ryan Okashi provided excellent customer service and his attention to detail is above the standard. He is pleasant to work with in getting the job completed properly and according to code--bottom line, the installation of multiple units was completed as proposed.Appointments and deliveries were promptly provided and as promised. THe entire process from quote to finish was completed in a week.THe techs who worked on our HVACs were very professional, quick, and thorough. They even cleaned up after the jobs were completed.The inside receptionists and customer service were always friendly and professional in their communication.We definitely made the Right Choice with Ryan and his team !5 Stars !