Paschal Air, Plumbing & Electric

Located in Dallas, Texas

Address: 12054 Forestgate Dr, Dallas, TX 75243, United States

Phone: +1 214-765-4817

Rating: 4.7

Services

Online estimates
On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-28 - Rating: 5)
Bobby and Garrett did a great job replacing the shower cartridge in my bathroom. It was a big job and took quite a while. They left the bathroom clean and just the way they found it and now my faucet works better than it ever has!!! Very professional and knowledgeable!!!

Review 2 (2024-05-16 - Rating: 5)
My air conditioner suddenly stopped working. I mentioned this in passing to their HR representative, Makayla. She suggested that I call customer service to get a quote. When the technician came out, he was so thorough and professional. He showed me his recommendations Along with price quotes for temporary repairs as well as replacing the entire unit. I was surprised with how reasonably priced the quotes were. I decided to replace the entire unit. I would definitely recommend this company.

Review 3 (2024-03-06 - Rating: 5)
Charley Westmoreland, came out today and did some work in the front yard. He did an excellent job. I would have given him a 10 star review if they had it. We have never had a such a good plumber before. We plan on asking for him from now own.

Review 4 (2023-01-13 - Rating: 5)
Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!

Review 5 (2023-02-02 - Rating: 5)
We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!

Review 6 (2024-04-30 - Rating: 5)
We have used Walker for years and appreciate them very much. They have put in two HVAC systems and done routine checks and maintenance on a regular basis. Their guys know their stuff and have never steered us wrong or tried to upsell us on anything. The updated scheduling system needs some tuning up and it would be nice to receive a heads-up if technician is more than an hour beyond the 4-hour window given. Calvin is awesome -- so knowledgeable, focused, and thorough. I flip on my systems with the confidence that they are in good shape and safe. Now, if you yall could bring some fall weather! [Edited in 2024] I continue to experience issues with their automated scheduling service: multiple reminders and exhorting me to make appointments Ive already made. Have talked to them about how annoying this is. Also: talked to them about reminding their techs to stay focused on the issue at hand and STOP opining on my household decor OR my decision to have carpeting in parts of my home. Its none of their damned business! Very awkward. If service wasnt good, I would switch companies because of the unnecessary comments about my home decor. Stay on task.

Review 7 (2022-11-14 - Rating: 5)
After the first AC company come and replaced my entire unit. There several things they messed up. I called Walker and Air twice now and both times they were able to fix the issue quickly! Brian Rooker was my technician and he did a phenomenal job! I highly recommend!

Review 8 (2022-12-17 - Rating: 5)
George gave us excellebt customer service and went above and beyond to take time to not only fix the issue with our hvac unit , but he also spent hours troubleshooting why the problem was occurring. He spent time with me explaining everything and keeping me informed of everything. He was also transparent in the pricing and upfront before repairs were made. Jorge also came first thing the next morning to address a issue we had free of charge. He is very very thorough, has good communication skills with his customers and shows excellent customer service. He is truly a valuable asset to his company and he gives his customers great customer service and peace of mind. Thank you Jorge !

Review 9 (2023-08-19 - Rating: 5)
They’ve helped us repair a clogged drain two years in a row. This year, Jorge Diaz was our technician and spent almost two hours in 88 degrees inside repairing our HVAC unit. He was beyond kind, progressional, and went to a lot of work to ensure it was fixed for us to have air that day. He is the best of the best and would recommend to anyone! Paschal have themselves a good one

Review 10 (2022-06-12 - Rating: 5)
Simeon was our tech and he was very polite professional and friendly and definitely took care of the problem we had with our A/C unit. Another great thing is he was here in less than an hour. We called around 10:15 pm and he arrived by 11pm. Thank you For the outstanding service would definitely recommend to all as well as use again.👊🏼👍🏼😀

Review 11 (2022-12-29 - Rating: 5)
Replacing your entire HVAC system is a major expense and investment in your home. The system installation was completed yesterday and I can say the entire process has been flawless from the sales conversations to financing and then finally the installation. I usually have lots of questions and everyone at every step of the process was happy to assist in getting me answers. I want to give a shout out to: Travis for his patience and no pressure approach he was awesome to work with, Christie who I spoke with numerous times regarding financing and scheduling. And finally Carlos and Moses who installed the new system taking great care at many levels throughout the installation. Definitely a winning team and I thank everyone at Walker.

Review 12 (2022-11-14 - Rating: 5)
The tech was punctual and did a good job and was in an out pretty quick. All the problem was that the thermostat needed a new battery and he could have charged his $85 service call just for replacing a battery but he did other things for the heater maintaining it which I thought was pretty cool. Thnx. Scott P.

Review 13 (2021-07-28 - Rating: 5)
I had a call from Walker ac 30 minutes ahead that the tech Richard was on his way and a text 15 min later that he would be here shortly. He was right on time. He checked the inside unit and the compressor outside. He solved the problem and if I had any more problems just to call. He was professional and friendly. I am very happy he arrived at the beginning of the appointment window. I will use their service again if needed. Their service fee was very reasonable. DM

Review 14 (2023-04-28 - Rating: 5)
We have a unique home layout due to add-ons done over the years and almost no room was comfortably heated or cooled. When it was time to replace our old unit, we got multiple bids, and, in the end, we chose Walker AC & Heating (now Paschal Air). Mark and Cory thoroughly discussed our needs and designed a system adding new returns and improved duct paths. The new system is extremely quiet and energy efficient. Best of all, our entire house is finally comfortable! I highly recommend Walker AC & Heating.

Review 15 (2019-03-11 - Rating: 5)
Just had our first service check after new system installed end of last summer. Mark the tech, couldn’t have been any nicer or more thorough. Made a few minor adjustments and showed me a few tips to keep the house even more comfortable.Great upgrade, the new Trane system is much more comfortable, reliable and electricity bill is lower, and we kept the house cooler last summer than we ever did with the old system.All the folks at Walker have been excellent and pleasant to work with.

Review 16 (2021-09-16 - Rating: 5)
Update 4/28/21Spring A/C service. Great communication on arrival time and timing updates on the day. Calvin was efficient and pleasant. Always happy with Walker A/C service.Update Nov 2020Moved to a new house. Old thermostat was very basic. Installed new thermostat so we had greater access to features of the unit such as humidity control, etc. Technician was very patient as he walked me through setting up the app and how to use it. Recommend!Original post around 2018:We moved in to a home that had a 25 year old unit so we knew we would need to replace it soon. Walker A/C put in a new, energy efficient unit, arranged financing, and we are very happy with the results. Our energy costs are down significantly. The unit keeps the house much more comfortable by controlling humidity as well. The technicians were courteous with a quick response time. I have dealt with Walker A/C for years through homes we rented, so when it came time to call for help for our own home, they were at the top of my list.Update 3/20/19Service call: Mark arrived exactly on time at the beginning of our appointment window. He was thorough, polite, listened to my concerns, and explained what work was done. He suggested a way to make changing the filters easier and taking care of the equipment outside because of certain trees in the neighborhood (Cottonwoods). I highly recommend Walker A/C.

Review 17 (2020-10-27 - Rating: 5)
I cannot say enough good things about Walker Air. I have used them for years - both repairs and routine maintenance. I just moved to a new home and the company who installed the HVAC system wanted to charge me a fortune to replace my thermostat. Walker was nice enough to call and find out its covered under my warranty, picked up the part, and installed it within 36 hours of my call. Great customer service and nice technicians are really hard to come by these days! Walker does it right!

Review 18 (2023-01-17 - Rating: 5)
Benjamin was great.During the diagnostics today, He did not provide assumptions, he actually checked his theories and found the root cause of the problem. He is very handy and it appeared that he also had a great support from his colleagues at the office. When he was trying to figure out the problem he was able to reach out to more experienced people and receive recommendations.Highly appreciate the hard work today.

Review 19 (2023-01-18 - Rating: 5)
From initial visit to final installation of our new furnace every interaction and communication was clear, concise, and professional. Their focus on the customer and the relationship is evident before, during, and after the sale. Great experience with utmost confidence. Thank you!!

Review 20 (2022-10-31 - Rating: 5)
Moses was knowledgable, personable and thorough and when he finished the repair pointed out a tiny flashing leak I didnt realize that I had. It turned out that it was a good thing he came when it was raining. Walker made good the problem without charge even though it had been over a year since MES installed the unit. Ill be sticking with them for more services.

Review 21 (2022-08-20 - Rating: 5)
Herbert was the tech that responded to my call. I explained to him what my ac system was doing and he conducted his diagnostic tests. Herbert resolved the problem with my unit and i have not had anymore issues with it. Herbert was very professional and courteous while assisting me with my ac issues. Especially during the 100 plus degree weatherAgain thank you for a job well done.G.Salazar

Review 22 (2022-11-12 - Rating: 5)
Jorge Diaz came out on Friday Nov 11th and replaced the motor in our Daikin AC and heat pump unit. He did a great job and Walker AC honored our warranty with the previous company, Metro Energy Savers and did not charge us anything for parts or labor. That was exceptional customer service!

Review 23 (2022-12-06 - Rating: 5)
Henry came for the annual heating system maintenance & was very thorough & professional. He explained everything he did & showed me pictures. Changes my air filters for me as well. I am a happy customer.

Review 24 (2020-05-22 - Rating: 5)
We woke to no AC and called Walker Air conditioning before they opened up for business and promptly recieved a return call. I spoke with their office and explained our ac issues the had me scheduled for an early afternoon appointment the same day. They called when they were on the way and were there on time. The technician was friendly and polite and quickly assessed the AC system and explained everything to me before they made the repairs. The showed me the damage part and the replacement one and explained the warranty. They even took the time to explain the basic system maintenance needed to keep my unit up and running efficiently.ThanksThe Olsons

Review 25 (2023-01-23 - Rating: 5)
Mr. Diaz was very professional and polite. He took his time doing the maintenance check on the heating portion of the HVAC system. He also completed a carbon monoxide leak test at the end of the maintenance inspection. Everything was in great working order with no issues. He recommended a new air filter and I told him that was on my to do list the day of service. The filter was 90 days old. I changed out the filter the same day. I also renewed the annual maintenance yearly fee for 2023. Very satisfied with Mr. Diaz and Walker/Paschal HVAC service.

Review 26 (2014-04-23 - Rating: 5)
I just wanted to thank Walker Air Conditioning & Heating for the wonderful job they did repairing my ac. I had another company out 3 times and they could not seem to get the problem fixed. My sister said to call Walker and I did. The technician came out and fixed the issue (wiring) in just an hour and I have not had any more issues. I would recommend this company to any one of my friends or family. The office staff were very polite and accommodating. I called that morning and they sent a tech out just a few hours later. Thank you so much!

Review 27 (2020-10-22 - Rating: 5)
My AC unit started having a hard time cooling the house at the warmest part of the day. The first company I had look at the problem immediately told me the unit was unrepairable and had to be replace. When I spoke with Walker Air about getting a second estimate for a new system they immediately offered to come by and give me a second opinion on my existing unit. The tech, Mark, arrived right on time and quickly diagnosed the problem as a bad capacitor, not a failing unit. I really appreciated the honest and ethical service I received from Mark and the entire Walker team. When the day does come that I need a new AC unit I will be going to them for the replacement.

Review 28 (2019-04-03 - Rating: 5)
Worked with Cory and team to install a pair of Trane XV18 with XC80 gas fired furnaces to replace my 22 year old equipment that had been struggling.I liked the way Walker service people would never push me to get new equipment and would try their best to simply repair my old units. Once I decided it was time, they engaged in the sales process, and it was never pushy or unpleasant. They let me know when there were discounts available which ultimately triggered our purchase.The installation went well and they left the house pretty much as they found it. I also feel the price point was good compared to other companies I talked with.

Review 29 (2023-01-19 - Rating: 5)
The tech was professional, courteous, and knowledgeable. He did not try to sell me a brand new system like some other AV companies do. I was very happy with them.

Review 30 (2019-02-21 - Rating: 5)
I had Walker Air Conditioning come out and check my unit. The office personnel got me scheduled the same day and got a technician out very quick. The technician was very professional, nice and knowledgeable about my system and what was going on with it. He had it working in no time.

Review 31 (2020-11-10 - Rating: 5)
Our family has used Walker for several years. Their service technician came out today and thoroughly checked out our HVAC. He explained to us in detail the condition and how our unit was performing. We thought there may be the possibility that the unit may need to be replaced. But it appears at this time we may get a few more years out of it. We appreciate Walker‘s honesty.

Review 32 (2021-07-13 - Rating: 5)
Robert Mosby was extremely professional, personable and just a truly wonderful human being. He immediately instilled confidence in us that our issue would be sorted out. We highly recommend him and Walker AC Service for their excellence.

Review 33 (2021-07-30 - Rating: 5)
Our technician Robert Mosby was efficient at diagnosing our ac units issue. Robert explained everything to us in easy to understand terms and he answered every one of our questions.I called Walker air conditioning on Wednesday and was able to get an appointment quickly. The women in the office were friendly too.

Review 34 (2023-01-23 - Rating: 5)
Diagnosed issue after isolating different components. Believes thermostat may be failing, as several times recently the unit continues to run although the temperature is above the setting. Only complaint, and not with Benjamin in anyway, is that the prices for installing a new thermostat and for a matching replacement thermostat are well beyond reasonable. I will be doing the replacement myself.

Review 35 (2022-06-19 - Rating: 5)
I was in a dire situation - my A/C had been out for 2 days. The company that I had called ‘ghosted me’. They called after the 2nd time window had been missed and stated their tech was on his way in 30 minutes. Their tech never showed or called. I searched and called Walker A/C. A live person answered and scheduled an AM appointment for the next morning. At 10:33am, the tech Jubenal Mota arrived. Within 30 minutes he replaced the capacitor!! My service charge of $89 was waived because of a service rendered. Very pleased!!

Review 36 (2020-03-17 - Rating: 5)
We used Walker in 2011 when we moved and needed new HVAC systems. They installed 2 units and did a great job. We have maintained an annual service contract and used them for any service repairs. They typically are able to get me on the schedule within a day or two.

Review 37 (2020-09-18 - Rating: 4)
My experience with Walker A/C has always been great so far. The ac/heat pump was installed a few years ago, and it still runs well. The technicians are always on time, knowledgeable, and they answer all questions I might have. My mom used their services YEARS ago, also.

Review 38 (2022-03-25 - Rating: 5)
I had our HVAC semi annual maintenance check performed by Walker today. Heath was very thorough and took time to explain things to me and provided options to keep our 10 year old system in good working condition.

Review 39 (2022-10-27 - Rating: 5)
Company sent text about time of arrival, plus photo of tech. Tech arrived on time. Very courteous and professional. Explained what he was going to do and took time to d a thorough job. Recommend their service.

Review 40 (2021-07-29 - Rating: 5)
Walker A/C has maintained our systems since we moved back to Dallas. Highly recommend them. Robert Mosby in particular was excellent. He gave thorough explanations of what was needed and provided options, then got our systems cooling great. Thanks Robert.

Review 41 (2020-10-08 - Rating: 5)
Walker AC&H was recommended to us by a family member. I called them out to diagnose our gas furnace because another company gave us a laundry list of stuff they said was wrong or about to go wrong. Turns out almost NONE of that was true and that part that was true is that our system just needs a good routine cleaning. Our tech took the time to explain and educate us about our furnace as well, very appreciated. Walker will be getting our future business.

Review 42 (2019-05-17 - Rating: 5)
These guys are great, I use them at least twice a year for annual maintenance. Love seeing the same faces year after year knowing that my house is taken care of by experienced officials. I always get a thorough explanation of what’s going on and what my options are. Very trustworthy company that I will continue to use.

Review 43 (2022-06-01 - Rating: 5)
Update 5.31.22: very pleased with the service, professionalism, and knowledge of my technician, Yubenal Mota. I highly recommend!UPDATED 7.3.21: Walker HVAC continues to provide great service and hire knowledgeable technicians who are sincere about helping vs selling! For my recent service, I requested my prior technician, Yubenal Mota, who further earned my trust with his honesty, sincerity, and going the extra mile with professionalism, timeliness, and most importantly, knowledge.PRIOR: I have been a loyal customer of Walker Air for several years. They earned my loyalty and TRUST after another company claimed that I needed to spend thousands on an HVAC repair. I sought a second and independent opinion from Walker who revealed that my issue had nothing to do with what the other company claimed. It was clear that the other company was attempting to take advantage of me. I spent a couple hundred with Walker-they saved me thousands from ripoff attempt. This is why I will only use Walker for my HVAC needs. Trust and integrity, and just great service!

Review 44 (2019-06-30 - Rating: 5)
Many thanks to Walker A/C!My parents, who are in their 80’s, woke up to a hot house this Saturday morning in late June. My dad is mobile only with a walker/wheelchair so no a/c is not an option. My mom calls Walker A/C, they put my parents at the top of their list and came to the house within an hour. My mom appreciates Mark for his kind sincerity and explanation of the issue. He fixed the outside unit at a very reasonable Saturday price.With all the people/companies that try to take advantage of the elderly, it’s nice to know Walker A/C is not one of them.Great Job Mark!

Review 45 (2019-10-09 - Rating: 5)
Walker Air Conditioning is an exceptional company to deal with... from the staff to the management to the technicians... they are all very professional, accommodating, and honest. I’ve dealt with other AC companies in the past, including home warranty companies, and after working with Walker I won’t go anywhere else. Special shout out to Wes... he’s an amazing technician! Thank you Walker AC for taking care of us!

Review 46 (2021-07-02 - Rating: 5)
My Technician was Robert Mosby. He was professional and explained the problem, process and solutions clearly. He also offered advice on how to care for the unit going forward to prevent further issues. I will definitely use the services of Walker for my AC repairs again. They were referred to me by a neighbor I am very grateful, God Bless.

Review 47 (2021-05-14 - Rating: 5)
Walker Air did a great job on my new HVAC system - in all areas:- Bidding- Sales practices- Price-ServiceI wanted a high-end Trane or American Standard system to replace my old system. My brother used to be an HVAC contractor in DFW, and recommended I buy a system with a variable speed compressor, variable speed fan, and modulating flame furnace. I wasnt looking for one with the lowest operating costs, rather one with the highest comfort level.Walker bid exactly what I was looking for, while other contractors either tried to talk me out of the modulating furnace, or suggest other A/C brands. Cory followed up with me after putting together the bid, and answered all my questions. He reminded me of the way my brother used to do business – low pressure and knowledgeable. We emailed back and forth many times – which I appreciated.Walker was low bidder on the project.The install went well – the crew was professional...no issues.There was a hiccup with A/C after the install. The dome temperature sensor was faulty, which caused the system to think the compressor was running hot – shutting it down prematurely. Derek from Walker made the diagnosis, then consulted with Trane Technical Support to come up with a temporary fix while we wait for a replacement sensor. I was very impressed with Dereks skill.Im very pleased with Walker Air, and am convinced I chose the right HVAC company.

Review 48 (2019-04-12 - Rating: 5)
We have used Walker Air Conditioning and Heating for years. The are very professional,honest and trustworthy. Mark, Calvin, Cory and all of the other technicians as well as Kathy, Christie and all of the office personal are GREAT. We have referred them to many neighbors, friends and family members because we know they will do a great job.

Review 49 (2023-01-26 - Rating: 5)
Samier Martinez did an excellent job. He informed me when he was on his way to my home, was on time, answered my questions and did his work professionally. I appreciate his service.

Review 50 (2019-12-06 - Rating: 5)
Reliable straight forward and honest HVAC companies are not as common as you might think. Craig listened to my requirements and was obviously very well experienced in the business of HVAC repairs and maintenance. He serviced my heating system which is more than 15 years old. No hard sell for a new system or unnecessary repairs. Great service, when the time comes for a complete new install I will be asking this company for an estimate.

Review 51 (2022-12-28 - Rating: 5)
Hands down, Billy D. was the most knowledgeable and courteous. Walked us thru the entire process. Came early, and was very professional. Highly recommend Walker A/C - very satisfied and happy customer!

Review 52 (2022-06-25 - Rating: 5)
I used to use A1 now I’ve been using walker AC and they have become my go to AC company. Angel has been out to my house a few times and I’m happy with his work. He’s very professional and knowledgeable!

Review 53 (2021-09-04 - Rating: 5)
I thought our A/C compressor was fried. I mean I was pretty sure, based on my own investigation, that it was going to be time to replace our aging system. I even told Juan what I had found, that I had used my ohmmeter on the two wires that go to the compressor, and it indicated that it was an open circuit. But that didn’t stop Juan from doing his own investigation. He figured out that the compressor had somehow gotten unplugged. There is actually a plug on the side of the compressor, down inside the condenser unit, and somehow it had come off! He reconnected it and it came back to life!Kudos to Juan for his honesty and doing his job well. He could have just agreed with me, and said “yep, it’s time for a new system”, but he didn’t. That’s what I like about Walker A/C and Heating. They have integrity, unlike some of the others out there.

Review 54 (2019-09-09 - Rating: 5)
First time to use Walker Air but they came highly recommended. They were professional, explained what they were doing to my AC & why, and their prices were very good. I’ll use them again and have already recommended them to friends.

Review 55 (2018-07-29 - Rating: 5)
We have used this company twice over the last 2 years. Both times were after hours/weekends and both times they delivered. As a homeowner it is important to have contractors that can be counted on. We are very pleased with the service. Our repairman (John) was knowledgeable and worked efficiently to get our air conditioner up and running again. Thank you Walker Air Conditioning and Heat... You are our go to company! #numberonfridge #rightthefirsttime

Review 56 (2019-05-09 - Rating: 5)
Wes did a great job of introducing himself and explaining what he was going to be doing before even entering my home...very respectful...asking my permission over and over before he moved in and around my home and touched anything.he did a super job of explaining what is going on with my AC unit and what I needed to do to keep it running smoothly throughout the summer without any more assistance from Walker Air.I was charged a fair price for the FreeOn that I needed and because I was not overpriced for the freeon and services I received I will contiue to use Walker Air as my GoTo AC/Heater repair company....Thank You...with big bear hugs

Review 57 (2019-05-24 - Rating: 5)
I just had Juan out yesterday to blow out ma AC drain and add a shut off valve. He was prompt, friendly and knowledgeable. He explained what he was going to to, answered all my questions, checked out the system when he was finished, and told me to call if there were any problems. I hope this is the beginning of a long business relationship with Walker. Setting up the appt with Christy was easy, she listened to what I wanted done/needed done. She followed up when an earlier appt became available. All the while she was friendly and helpful. I appreciated her.Brenda Nance

Review 58 (2021-11-08 - Rating: 5)
Walker AC & Heating serviced my home several times over the past couple of years. They are always quick to respond and provide excellent care. If you are in the DFW area dont look anywhere else - Walker Air Conditioning & Heating is the BEST.

Review 59 (2019-07-25 - Rating: 5)
We made a decision to replace our really old, under performing A/C system, this July. My research let me to believe that a Trane A/C would be the best system to install. Given the big out of pocket expense it was more important to get the right company to do the install. In fact that was my most important consideration. I chose Walker because of the previous reviews posted here and the many years they have been in business. I was not disappointed. The install was on July 15th. I monitored Walkers crew remove the old A/C and install the new one, which was very impressive. A week after the install Walker came out again to inspect the install and make sure we were please. And we are! Thanks Walker A/C for making my decision the right one! And thank you Trane, the XV20i is a amazing system.

Review 60 (2018-05-08 - Rating: 5)
Cory and the guys at Walker Air Conditioning & Heating did a great job installing my new HVAC system. I am very pleased with their customer service. I would recommend them to all of my friends. Thanks again Walker Air!

Review 61 (2021-07-28 - Rating: 5)
I only trust Walker to check and service my unit. They are responsive, prompt and do professional work. They explain all their recommendations so you can evaluate what you need to do and what could wait until next time.

Review 62 (2022-12-16 - Rating: 5)
Erick Munoz Cruz was very professional and courteous. He finished our HVAC maintenance quickly and communicated any issues he found clearly and with a great sense of knowledge.

Review 63 (2022-11-21 - Rating: 5)
Allen took the time to go over all my options. I was very comfortable working with him and finding the right solution. He’s very knowledgeable and had everything working again quickly.

Review 64 (2022-11-16 - Rating: 5)
Samier Martinez is a polite and professional worker. After completing his work he also informed me of other services offered by his comoany, without being pushy or overbearing about trying to sell me on it. Because of this, should I need these services in the future I will be sure to call this company.

Review 65 (2022-06-25 - Rating: 5)
Service technician Yubenal arrived and quickly diagnosed the problem and corrected it. He was very friendly and informative. I would certainly recommend him for future customers and will use him again in the future.

Review 66 (2021-03-03 - Rating: 5)
Walker HV/AC, installed our unit in 2017 after a house fire and they have been wonderful. We do our seasonal checks and they always are on time, effect and very helpful explaining what they do and what they find. Great company.

Review 67 (2022-11-11 - Rating: 5)
Professional service, explained how the inspection worked and how they determine if unit passes . Sammy was courteous, respectful and thorough . We will ask for him again in the future!

Review 68 (2021-03-03 - Rating: 5)
We bought our central heating and air system from Walker several years ago and have had them service the unit each spring and fall.The unit is super dependable and so is Walker Air. They are polite, responsive, punctual, and reasonably priced.

Review 69 (2022-10-13 - Rating: 5)
Nothing but great experiences with everyone from Walker Air, and Billy was no exception. Good communication prior to showing up, friendly, and got the job done efficiently/cleanly/quickly!

Review 70 (2022-12-07 - Rating: 5)
Great job by Herbert. He was fast and efficient. Explained what he had done and also explained his recommendations and how they might improve our systems.

Review 71 (2021-05-17 - Rating: 5)
Excellent customer service, excellent employees service techs that are ALWAYS professional .9 years with this company and they havent failed me. That includes the weekends !!!!And it always goes out when you lease expects it.Bottom line ......I bought this heating and air conditioning unit 9 years ago with this company. They ALWAYS do what they say.

Review 72 (2023-01-12 - Rating: 5)
We needed a professional to determine why our HVAC system fan would not shut off. Our service professional was timely and explicative. We appreciate the same day service!

Review 73 (2022-12-08 - Rating: 5)
Our technician was Herbert Berrios. He did an awesome job. He explained everything thoroughly. I do recommend Walker Air for your HVAC.

Review 74 (2021-07-28 - Rating: 5)
Robert Mosby was not only friendly but knowledgeable and SUPER HELPFUL. He was not annoyed by my questions but rather welcomed them. Hands down, the BEST experience Ive had with an HVAC person.

Review 75 (2021-05-29 - Rating: 5)
Weve used Walker for decades. We bought floor furnaces, a 10,000 btu window unit in the late 80s and early 90s then upgraded to central heat and ac in 2005. Any issues are dealt with and their specials always help me to stay within a budget. No need to shop around. Just call Walker.

Review 76 (2023-06-19 - Rating: 5)
James is the best 👌 he worked very very hard for fixing the water leak in my house it was so hot ( 113 f) !!Special thanks to this great man.Thanks again Mr. James.

Review 77 (2022-10-14 - Rating: 4)
Service was done in a professional manner. Technician was courteous and conscientious. Dispatch mixed up the order so I ended up waiting awhile and then had to go to the 2nd location first.

Review 78 (2020-11-25 - Rating: 5)
Awesome Company! On time, very professional and no issues after they leave. We purchased our unit from Walker and would not have any other company perform the maintenance.

Review 79 (2022-04-14 - Rating: 5)
Walker is a positive experience for me since installing Trane HVAC system in 2012. Calvin did excellent job with my semi-annual service today.

Review 80 (2022-01-10 - Rating: 5)
Christie is the best worker they have. She deserves a raise. Impeccable customer service. Never parts with this employee. If I could I would leave her 10 million stars.

Review 81 (2022-11-01 - Rating: 5)
The maintenance work on our heating system was prompt and professional. The technician called before his arrival, and was at our door, as promised, half an hour later.

Review 82 (2018-07-24 - Rating: 5)
We called for air repair during the record breaking heat wave. They were up front with us with prices. The repairman was at our door within 20 minutes ( 8:55 p.m.). Nice people, immediate response! Thanks Walker AC! May God bless you!

Review 83 (2022-04-01 - Rating: 5)
Needed a custom AC install to keep ~40 server nodes cool as my business grows. These guys CRUSHED IT, initial tests show extremely promising results and now a massive stress has been lifted off my shoulders! Way to go guys!

Review 84 (2021-07-15 - Rating: 5)
Your service tech, Robert was prompt, did a thorough inspection and service of our system and explained what he did and gave me a suggestion on an add on product we may have installed soon.Glad we found you!

Review 85 (2022-11-01 - Rating: 5)
The tech was on time. He was courteous. He performed fall maintenance on my Trane heating system. By performing maintenance it has cut down on repairs.

Review 86 (2022-11-08 - Rating: 5)
Regular maintenance. Identified blower needing cleaning and will schedule to upkeep system. Installed system originally and have maintained since. Will use in future and have referred to others!

Review 87 (2021-04-15 - Rating: 5)
Very courteous, appt was not until the 16th due to being booked out till then but called and said they had availability and came out today which I was very great full. Needs parts so completion will be done before Friday. Thank you very much.

Review 88 (2022-12-06 - Rating: 5)
Technician was very personable and professional; and he also provided the data of what I needed done to service my unit.

Review 89 (2022-12-23 - Rating: 5)
They were able to get me scheduled on a very busy day, Alfonso came out and was extremely thorough in diagnosing the issue with the heater.

Review 90 (2022-11-01 - Rating: 5)
Henry was extremely polite, on time, and a pleasure to work with. He explained what he did even including photographs and gave good advice. Thank you!

Review 91 (2021-06-17 - Rating: 5)
Very courteous, professional, and knowledgeable about a/c repair and recommend things I need to do as routine maintenance. I will definitely use y’all again. The technician was Robert mosby. Great customer service!!!!!!

Review 92 (2020-03-24 - Rating: 5)
They diagnosed the situation correctly that another firm missed enabling us to get existing system working. Other folks said we needed new. We did not. Walker made it work.

Review 93 (2021-04-27 - Rating: 5)
Their technician Mark was excellent. He listened to my concerns and answered all my questions. Took his time and figured out the problem.Highly recommended...

Review 94 (2023-01-27 - Rating: 5)
Jorge was super polite and did a great job! First time to use this company and we will be repeat customers!

Review 95 (2021-01-15 - Rating: 5)
AWSOME !!!!! I will continue to use Walker and would recommend them to everyone. Techs are very knowledgeable, informative, and friendly. Very professional. Their customer service personal are outstanding.

Review 96 (2022-05-23 - Rating: 5)
Mr.Allen was nice and told me the truth about my unit and I really appreciate him for that he was very nice and explained everything and I love him for that thank you mr.Allen so much for being truthful he is a very good employee and I will never forget his truth

Review 97 (2023-01-18 - Rating: 5)
According to my husband, who knows about Hvac and is very hard to please, David was friendly, good with recommendations, good at explaining, and very knowledgeable in his field.

Review 98 (2022-12-16 - Rating: 5)
Came on time, did a evaluation, showed me photos of my unit and distribution duct, left everything in great working order.

Review 99 (2022-08-26 - Rating: 5)
Very prompt. Solid professional service from Mr. Tuell. This is why Ive relied on Walker for 24 years.H. Gill-King Dallas

Review 100 (2021-09-04 - Rating: 5)
Mark was great in analyzing the problems and explaining it in laymans terms. He is very knowledgable and patient ; personally, I dont want any other tech.

Review 101 (2022-09-02 - Rating: 5)
Walker always does good work. Josetook care of me. Very skilled, professional and courteous.

Review 102 (2022-07-07 - Rating: 5)
Yubenal was very helpful in explaining about the thermostat I need for my unit and answered my questions to my satisfaction. He is friendly and professional.

Review 103 (2023-02-02 - Rating: 5)
Repair completed. Would have saved me expense if customer care had met for consultation prior to replacement of part.

Review 104 (2023-01-11 - Rating: 5)
Billy Diaz was great. Very professional and did a great job fixing our issue.

Review 105 (2021-08-27 - Rating: 5)
Mark did a good job diagnosing the problem we were having. Hes knowledgeable, friendly and got us taken care of, as usual.

Review 106 (2019-05-15 - Rating: 5)
Mark did a great job with the Spring HVAC maintenance, and we continue to be very pleased with our Trane system and Walker.

Review 107 (2021-08-25 - Rating: 5)
Rob was very competent, capable and professional. He diagnosed that the unit needed refrigerant, found a leak and repaired it.

Review 108 (2022-12-27 - Rating: 5)
Great service!!! Friendly family owned business. Service reasonably priced. Tech showed up on time and I did not have to wait all day for someone to show up.

Review 109 (2022-07-10 - Rating: 5)
Thank you so much. Jose came out, got the work done, checked it and got us on our way back to cool! Way quicker than I anticipated too!

Review 110 (2022-03-28 - Rating: 5)
Service technician arrived within the specified time. Took care of the scheduled service and answered a couple of questions I had about additional service in the near future.

Review 111 (2022-10-20 - Rating: 5)
Erick Munoz Cruz was very professional, considerate, polite & knew what he was doing. Very good person.

Review 112 (2022-10-23 - Rating: 5)
Very pleased with service. Samier was patient, respectful, kind, and answered all my questions. I will request this technician for future service.

Review 113 (2022-06-30 - Rating: 5)
Very professional and thorough services. VERY HONEST! Glad we found them, will definitely use for all future needs.

Review 114 (2020-11-18 - Rating: 4)
Craig and Cory provided a thorough review of our HVAC system in order to prepare a proposal for replacing/updating the system.

Review 115 (2022-11-17 - Rating: 5)
Erick was polite, knowledgeable, and informative. He is a good representative of your company.

Review 116 (2022-08-30 - Rating: 5)
Craig was great! Quickly identified problem and had the part. I appreciated his advice and recommendation.

Review 117 (2022-11-03 - Rating: 5)
Awesome customer service and repair/preventive service. Knowledgeable Technician.... Herbert is great at what he does for us....

Review 118 (2021-02-08 - Rating: 5)
I am a rental. She has always used Walker. They are usually on time or early. Come in fix the problem. Always friendly and business.

Review 119 (2022-11-16 - Rating: 5)
Samuel checked out what was wrong with my thermostat and diagnosed that I need new breakers. That will be scheduled ASAP.

Review 120 (2021-07-15 - Rating: 5)
I dont know the names of the entire crew that replaced our A/C and Heating unit, but were very satisfied with work.

Review 121 (2020-12-01 - Rating: 5)
I couldn’t have asked for a more professional, as well as understanding technician than Mark. The service received was Thanksgiving & Christmas rolled into one!! Definitely recommend!!

Review 122 (2023-07-13 - Rating: 5)
Herbert B. was friendly and professional. The quality of his work was excellent!

Review 123 (2020-01-25 - Rating: 5)
Walker AC has provided excellent service now, and for the many years we have used them. They are the best!

Review 124 (2022-08-30 - Rating: 5)
The tech was able to diagnose exactly what was wrong and was able to explain it to me and make the repair in a timely manner

Review 125 (2021-05-20 - Rating: 5)
Fantastic service and very knowledgeable. Our service tech David was efficient and friendly. Did a great job.

Review 126 (2022-05-16 - Rating: 5)
Jose was very knowledgeable. Showed me the readings before and after installing a new capacitor.

Review 127 (2023-01-13 - Rating: 5)
We have been loyal customers since 1993..Leonard and Cookie Henderson

Review 128 (2022-05-11 - Rating: 5)
Have been using Walker for years and will always use them. Friendly and pricing is decent for services.

Review 129 (2022-05-19 - Rating: 5)
Daniel was meticulous and did a good work on scheduled AC maintenance. He answered all my questions.

Review 130 (2017-05-16 - Rating: 5)
We had a great experience with installation of both of our units and the service and maintenance folks are simply outstanding.

Review 131 (2022-10-25 - Rating: 5)
I had the second part of the yearly maintenance completed and a heating problem. Both completed within, 30 min.

Review 132 (2020-09-19 - Rating: 5)
Great experience. They came right out. Fixed the drain line and left the area cleaner than it was before. I will use again.

Review 133 (2019-09-27 - Rating: 5)
Wes provided great service, explained things in terms I could understand, and was very knowledgeable about the challenges I was having.

Review 134 (2022-12-24 - Rating: 5)
Erick was great even though it was 8pm and solved the problem in less than 1 hours which was critical because temperatures were in the teens.

Review 135 (2022-12-10 - Rating: 5)
My technician, Billy, was very conscientious and thorough with his maintenance service.

Review 136 (2022-10-12 - Rating: 5)
The technician was very professional. He made for sure everything was working properly before he left.

Review 137 (2022-03-16 - Rating: 5)
Excellent service as always! Had my system checked and the backyard condenser cleaned.

Review 138 (2020-10-08 - Rating: 5)
Great service at fair price. Have used them since I moved here in 2011. Always dependable and responsive.

Review 139 (2021-07-28 - Rating: 5)
Great service. Robert did a great job. Definitely recommend Walker Air.

Review 140 (2022-05-14 - Rating: 5)
Calvin did an excellent job in repairing our a/c on a very warm Saturday.Thanks Calvin

Review 141 (2022-11-07 - Rating: 5)
Have been a customer for over ten years. Never had a bad experience with this company.

Review 142 (2019-03-22 - Rating: 5)
Great experience! Definitely recommend. Everyone from office staff to technician were kind and helpful.

Review 143 (2021-03-05 - Rating: 5)
Worked with same technician for 10yrs. Easy to schedule service. Two thumbs up all the way

Review 144 (2022-12-14 - Rating: 5)
Billy Diaz was a very nice young man and very professional!

Review 145 (2021-10-26 - Rating: 5)
Matt E was a great tech very professional. Understood the situation and was helpful.

Review 146 (2022-10-14 - Rating: 5)
I always feel comfortable with Walker A/C and this time was just as good!

Review 147 (2020-07-30 - Rating: 5)
Great job. They spotted the problem with our return air vent and fixed it. Feels much better in here

Review 148 (2024-07-22 - Rating: 5)
Thank you for fixing my AC.

Review 149 (2023-01-07 - Rating: 5)
Very nice men that came to inspect. They were helpful and very personable.

Review 150 (2020-03-14 - Rating: 5)
Mark and Yubenal were awesome. Did a great job. Highly recommend!

Review 151 (2022-12-20 - Rating: 5)
David Juanes and his coworker were both professional and timely.

Review 152 (2020-10-27 - Rating: 5)
These guys were very helpful and persistent ln getting my heater fixed.

Review 153 (2023-01-12 - Rating: 5)
David checked my heating system said everything looked good thanks

Review 154 (2020-11-30 - Rating: 5)
Always prompt, professional, thoroughly explains any issues and efficient. Craig is the best!

Review 155 (2022-10-22 - Rating: 5)
Calvin, the Walker technician, is a real pro with many years of HVAC experience.

Review 156 (2021-08-25 - Rating: 5)
Angel came time and fixed the problem. I am so happy for coming the same day. Thank you

Review 157 (2022-07-13 - Rating: 5)
Quick service and they had AC, plumbing and electric. So worked out for all my needs

Review 158 (2022-11-11 - Rating: 5)
Checking on furnace for winter. Calvin was pleasant, quick and efficient.

Review 159 (2017-11-15 - Rating: 5)
Amazing cust service and the best install crew in Texas, along with the best prices.

Review 160 (2021-01-13 - Rating: 5)
Couldn’t have asked for a better experience! He was awesome 👏! Give him a raise !!!

Review 161 (2022-07-18 - Rating: 5)
Our outside a/c compressor failed.Eric De La Torre quickly diagnosed the issue, proposed a plan and worked the plan to completion. The installation crew was competent and communicated well. We are well pleased with the completed work and the teams sense of urgency from the beginning of the project until the end. We would use Walker again and recommend their services to others.

Review 162 (2022-04-09 - Rating: 5)
The technician was polite, explained problems clearly and had a good attitude.

Review 163 (2021-01-15 - Rating: 5)
The technician arrived when he said that he would, and he was very courteous and professional.

Review 164 (2022-05-20 - Rating: 5)
On time, courteous…jumped right on in to take care of checking out the AC.

Review 165 (2020-10-29 - Rating: 5)
He was prompt, affordable and explained the problem with ease and understanding

Review 166 (2023-01-20 - Rating: 5)
Travis was amazing!! 5 star services

Review 167 (2022-07-30 - Rating: 5)
Found this company with a google search. I needed a HVAC company to assist in my repair and A/C unit working within next 24hrs due to health issues. Other companies were offering appointments within 3-4 day away. Scheduler was very polite and reassuring. Juan was courteous and professional. My system was diagnosed and running within minutes. He checked my unit for additional foreseeable problems. I appreciate the honesty and professionalism. Would this company recommend to friends and family. Thank you.

Review 168 (2022-12-12 - Rating: 5)
Highly recommend Walker Air. Technician notified me before arrival which was very much appreciated. Billy D. was prompt, courteous, informative and thorough. Will definitely continue doing business with Walker Air.