Texas Disaster Restoration

Located in Dallas, Texas

Address: 2270 Springlake Rd #400, Farmers Branch, TX 75234, United States

Phone: +1 214-617-2202

Rating: 4.6

Services

On-site services
Online estimates
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-02-29 - Rating: 5)
Great company - cannot say enough on how much I recommend them.Had a pipe burst on a Sunday evening and caught it fortunately quickly, and the team from Texas Disaster Restoration was onsite within an hour to start recovery work.Great communication and flexible during days after incident. Jaren and Mike have been compassionate throughout the whole process.

Review 2 (2023-11-15 - Rating: 5)
Jaren was an absolute pleasure to work with. He was thorough, considerate of our home, and extremely polite. He explained everything well and answered all of our questions. You can tell that he really cares about the quality of his work and his customers. Our master bath shower leaked through to our master closet, and he made sure this was cleaned up and dried out properly. We will be contacting this company again, once we are ready to do the tear out of our master bathroom and the reconstruction, mainly because Jaren was so professional and wonderful to work with. Also, Allison came with him the first night they were here, and she was also kind and professional. I have nothing but good things to say about both of them and highly recommend this company!

Review 3 (2023-11-12 - Rating: 5)
Jaren serviced our house in a very quick manner and was extremely polite and knowledgeable. He helped us understand the full process of what was needed, timeline and next steps. Highly recommend his work.

Review 4 (2023-11-26 - Rating: 5)
Jaren really helped me during this tough time! He did a really great job. As a person who does not trust companies easily, I know who to call when I need it. Thank you for all your help. 10/10 recommend!

Review 5 (2023-11-26 - Rating: 5)
Had an excellent experience from inspection to finish! The technician that came out, Jaren C., was very knowledgeable and super professional. Was about to withstand my many questions and fully explain everything in a way I could understand. If needed in the future, would highly recommend and use company again.

Review 6 (2023-11-26 - Rating: 5)
The professionalism and communication was 10/10. Jaren was super patient and explained everything in great detail. Im the kind of person who wants to know EVERYTHING and why its happening, Jaren was very thorough in explaining the process. Ive never met a kinder employee.

Review 7 (2023-04-30 - Rating: 5)
We had a major water leak from our top floor attic throughout our house. Texas Restoration (Matt and Team) were fast, thoughtful and extremely accommodating. Matt was responsive and on it with everything question and concern. He was great with the insurance company providing and working through the details, necessary channels, paper-work ...etc. to ensure we were not only taken care of from a safety perspective, but financially as well. I highly recommend using this company.

Review 8 (2023-12-04 - Rating: 5)
Texas Disaster Restoration is an amazing company. They were quick to respond, and extremely helpful from the beginning to end. Project manager Jaren was knowledgeable and very kind. Would recommend if you are ever in need of these services.

Review 9 (2023-11-16 - Rating: 5)
Got really good service from these guys. Called to get an estimate on my home and the technician was very prompt and knowledgeable. I believe his name was Jaren Crisante. He helped me see areas I didnt know were effected and explained how the damage was causing more issues than I originally thought. Will definitely use these guys in the future.

Review 10 (2023-04-20 - Rating: 5)
Matt and his team were at my house in less than an hour after I called and told them my house had flooded. Even though it was 3am they stayed till 4:30 and have been on my side since the beginning working to get the insurance company to approve the appropriate repairs. Outstanding team, I dont know what I would have done without them!

Review 11 (2023-10-04 - Rating: 5)
Knowledgeable experienced. Knew what he was doing. Did it in a timely fashion was very pleased. I would definitely recommend him and your organization to anyone that is needing your particular services. I know it’s always a difficult time when you’re dealing with these type of services, but I do appreciate all that was done. Thank you.

Review 12 (2024-01-25 - Rating: 5)
I have a medical office and sustained significant damages during the ice storm. Juan and team were onsite in an hour and a half from calling. Juan went above and beyond any expectations. TDR has made an unpleasant experience manageable and tolerable everything from restoration, demolish and repairs. I can’t say enough about this company. Thank you from PDDC !

Review 13 (2024-01-24 - Rating: 5)
Mike and Jaran have been great throughout this terrifying ordeal. There communication individually as well as a team is unmatched. They went to action day 1 and never stopped. Thank you wholeheartedly The Scott’s

Review 14 (2023-04-19 - Rating: 5)
Kenzlie and Leah were an absolute pleasure to work with when it came to the billing process. They worked directly with my insurance carrier and handled any questions or concerns we had. The communication was excellent! Would highly recommend Texas Disaster Restoration!!

Review 15 (2023-11-09 - Rating: 5)
Eric has been great in helping me navigate the post flood service. Allison had been in constant communication with us which makes the process much easier to handle.

Review 16 (2023-10-15 - Rating: 5)
I had the pleasure of working with Jaren recently. I was feeling frustrated and overwhelmed with my situation but he was able to simplify things and thoroughly explain the process. I couldnt have asked for a better experience. Thank you.

Review 17 (2023-11-26 - Rating: 5)
My experience was nothing but exceptional, I highly recommend Jaren, He does a phenomenal job. his professional quality and detailed explanations from the biggest to the smallest detail. Jaren offered excellent service highly recommended

Review 18 (2021-09-30 - Rating: 5)
Excellent company! David and Monica are consummate professionals and a pleasure to work with. David has been an excellent project manager and shows a level of professionalism that is much needed in times of worry. He provides updates on a consistent basis and goes the extra mile for his customers.

Review 19 (2023-04-19 - Rating: 5)
Kenzlie was wonderful to work with. She helped assist us through the entire process and answered any questions or concerns we had. Fast response time and very kind and considerate.

Review 20 (2023-10-04 - Rating: 5)
I recently worked with Alyson on a project in which I couldn’t have been more pleased. She was honest and helpful and was able to explain in detail what needed to be done. Made a difficult situation an easy process.

Review 21 (2023-04-19 - Rating: 5)
Would definitely recommend Texas Disaster Restoration for any and all projects.The team was quickly out, and was able to resolve all repairs within my budget. Thank you to Leah Crowe who was willing to go above and beyond to meet my expectations.

Review 22 (2021-09-02 - Rating: 5)
Excellent customer service! I worked with Monica Coss, their Business Development Manager, and she was so polite and nice to work with. Definitely knows her business. I truly love the top notch friendly, responsive, and very professional customer service I’ve received from her. Will continue to use this company!

Review 23 (2019-03-04 - Rating: 5)
Daniel and his crew worked hard on our 1st floor flooding, They took charge of the situation as soon as they walked into my home. They were understanding and caring about what my wife and I were going through. They also took care in wrapping up our furniture and boxing up our smaller things. Bottom line is they did a great job! I would recommend this crew from this company to all that might fine themselves in a disaster. Thanks again for your help.

Review 24 (2023-04-25 - Rating: 5)
I am a demolition contractor in the DFW area. I have referred this business to many of my clients for both mold and asbestos inspections and remediation. My clients have always come back with great reviews; therefore I continue to refer them. As a contractor, I have also done work for this company. All the staff is knowledgeable and pleasant to work with. When dealing with TDR it is apparent it is a business built on honesty and integrity.

Review 25 (2023-04-19 - Rating: 5)
Trying to find a honest and reliable restoration company is exhausting. When calling around I was highly impressed with Leahs knowledge and professionalism. They are at the top of my list and cannot wait to do business with them!!!

Review 26 (2021-09-01 - Rating: 5)
These guys were so professional in my time of need. After severe weather damage to our roof, the project manager Collin Yerian guided us through the repair process without missing a step. Everything was on time, well executed and the finished product was better than the original. Highly recommend Collin and TDR!

Review 27 (2021-10-01 - Rating: 5)
I 110% recommend these guys!! Loved my service and everything was very well taken care of as soon as they got to our home! Especially Oscar, very well informed us about the damage and had everything fixed in a timely matter. If I ever had another plumbing situation going on, YES I WILL CALL THEM !! Thanks Texas Disaster Restoration!

Review 28 (2018-04-20 - Rating: 5)
Allen and his team were very professional and quick to assess the damage. Allen was very patient and knowlegable when it came to answering all of our questions with great detail. I was very impressed with his explanation of each and every detail to when they were performing different tasks throughout the entire process. All the pictures, organization, documentation and his sense of urgency was crucial to developing our trust and knowing that this misfortune in our lives was being taken seriously and being done correctly! I would definitely recommend this company for any job and very much appreciate Allens guidance throughout the process!

Review 29 (2023-11-26 - Rating: 5)
Jaren Crisante has been an excellent help and is very knowledgeable and skilled. His extensive knowledge made the job easier for us.

Review 30 (2023-12-01 - Rating: 5)
Eric has done a great job with a flood remediation process in my home. He has been extremely helpful and provided lots of information about what to expect.

Review 31 (2018-04-01 - Rating: 5)
Daniel was extremely professional and also a calming voice when he arrived to my home. Explained all the work to be done and I felt confident in leaving my home with him. I was kept abreast of what was going on. It was a good experience and hopefully I will never need to use them again. Great work, thank you

Review 32 (2019-02-27 - Rating: 5)
Brandon Nelson and Del Bryant were awesome to work with. Del was our project manager, and once he was brought in by Brandon, all went extremely well. Del puts the customer first, removes the stress off the customer, and runs everything by you. His attention to detail is superb, and he really has an eye for things. Del did everything he said he would and made the process stress free! Thank you Del and Brandon!!

Review 33 (2023-12-05 - Rating: 5)
Jaren was very helpful and friendly. He took his time. We were pleasantly surprised by what a hard worker he is.

Review 34 (2021-09-01 - Rating: 5)
I contacted Monica Coss at TDR about some issues at some condos. She was so responsive and got us quotes for the work very quickly! We had a building sanitized due to Covid, and a mold inspection in a unit. TRD did a great job and Monica sent me all the information, including pricing and even pictures of the work performed. Highly recommend!

Review 35 (2021-10-20 - Rating: 5)
Crew did an excellent job. They were very cooperative even when the original concept of what was to be done changed. Kept me informed all along the way by asking what should stay and what should go. I would recommend this company.

Review 36 (2023-04-19 - Rating: 5)
Working with Texas Disaster restoration has been a phenomenal experience. Kenzlies communication and customer service has been beyond exceptional. Would highly recommend.

Review 37 (2021-10-01 - Rating: 5)
Alan Jackson with Texas Disaster Restoration was incredible. He sought us out after hearing that several homes in our neighborhood had water damage. He was informative, prompt, compassionate, understanding and just all around awesome to work with! House work is extremely stressful and he made it a breeze. Praying we never need his assistance again but if we do, we know who to call!

Review 38 (2023-12-05 - Rating: 5)
Jaren was awesome! You really need more employees like him. He did such an AMAZING JOB!

Review 39 (2021-09-30 - Rating: 5)
Monica did an amazing job at explaining in detail the process they go through when cleaning and sanitizing an office. She was very informative. I highly recommend. They helped sanitized an office after someone tested positive for covid.

Review 40 (2023-04-19 - Rating: 5)
Awesome Company to work with ! The lady I dealt with , Leah was very professional and knew her stuff .Would def hire them again ! Great work !

Review 41 (2021-09-17 - Rating: 5)
We’ve received some quotes from this company before and spoke with Monica during the whole process. She was so bubbly and pleasant to speak with. She answered all my random questions and was very descriptive with all details for the process of their services.

Review 42 (2018-10-02 - Rating: 5)
Daniel was our project manager and he was terrific at walking us through this disasterrous flood event. It was our first flood claim ever and Texas disaster made the remediation and demolition process very seemless. They were good communicators and did a good job. Hope we don’t ever have another flood but if we do we will definitely use this company and request this project manager

Review 43 (2021-09-01 - Rating: 5)
Collin was great to work with. His contractors were on time and Collin made sure everything was cleaned up everyday of the project. The cost was reasonable with no extra or hidden charges. I recommend TDR.

Review 44 (2023-11-26 - Rating: 5)
Jaren was very professional and did great work, I would definitely use and recommend this company again! (:

Review 45 (2023-11-26 - Rating: 5)
Jaren Crisante was extremely helpful very cordial and he answered all questions i had in thorough detail. He is exceptional assistance every step of the way! Highly recommend! ⭐️⭐️⭐️⭐️⭐️🌟

Review 46 (2021-09-30 - Rating: 5)
Contacted TDR after a few employees in my office has covid and needed to sanitize to prevent the spread. Spoke with Monica who was professional and quick to get a crew out to begin the sanitizing process. Great company. Will definitely recommend and use in the future.

Review 47 (2021-09-01 - Rating: 5)
My place looks FANTASTIC!!!. So happy I chose these people to do our floors. Collin Y was the best! My wife wanted to adopt him. Cant say enough about the great experience start to end.

Review 48 (2021-07-20 - Rating: 5)
TDR was great in helping us with our flooding issue. They were professional and helpful in answering any questions we had throughout the process. They were quick and efficient. When it came down to the billing, Misti, was extremely helpful and kind. We will use them again in case of any unforeseen disasters.

Review 49 (2021-07-15 - Rating: 5)
We had a medium size flood from a water leak and Oscar G and his team came to help us clean it up. Oscar was very polite and respectful while helping us deal with this issue! Thank you for the professionalism and manners!

Review 50 (2021-10-01 - Rating: 5)
Alan was quick to respond and had guys out to our house. They were understanding and communicated with us through the entire process. Highly recommend Alan and the TDR team!

Review 51 (2024-06-19 - Rating: 5)
Great company, pays attention to details and gr8 people to use on your projects

Review 52 (2021-10-01 - Rating: 5)
Alan Jackson and his team worked very efficiently. They were able to fix up all my problems no matter the size, and all for a fraction of the price that you may get at any other local restoration business.

Review 53 (2018-11-21 - Rating: 5)
Alex, Marcia, Jim, Junior, Eric, Kenny and the entire crew did a great job handling the flooding at my Moms house in Richardson. Events moved smoothly, information was timely, and everybody was professional and friendly. Great big thanks for all who looked after Ginger The Barking Dog.

Review 54 (2023-04-19 - Rating: 5)
Respond time was very quickly. Great communication with Leah! Will recommend to family and friends for sure.

Review 55 (2023-10-09 - Rating: 5)
Erick did a wonderful job. He is very sincere and respectful. He does his job very professionally.

Review 56 (2018-04-20 - Rating: 4)
Allen is great at his job. He showed leadership to his crew and was very helpful explaining the damage we had to our home. You wont be disappointed working with him.

Review 57 (2018-03-16 - Rating: 4)
When my house flooded because of a broken pipe, I wasn’t sure what to do because who has to deal with this kind of problem on a regular basis?Luckily I called Texas Disaster Restoration and they handled the job quickly, professionally and were able to calm our nerves about the situation.When it came time to deal with our insurance company, they handled everything smoothly ,so I was left with very little out of pocket cost considering how much work they did for us.If you have a water/flood emergency I highly recommend TDR.

Review 58 (2021-09-30 - Rating: 5)
I want to thank TDR and Monica for getting my place back together! During the February storm my place was gutted completely and and she was able to work w the insurance to get my place back to how it was (actually nicer now)!! Will definitely be using them again!

Review 59 (2021-08-25 - Rating: 5)
Worked closely with Ibrahim Hamden. He was very helpful. Very good with communicating what the steps were going forward and kept me in the loop as the repairs were made. Great experience because of him.

Review 60 (2019-06-05 - Rating: 5)
I called to inquire for my elderly neighbors about a mold issue (looks like black mold and they have extensive medical issues where they are more susceptible to complications bc of mold). We were worried that the apartment complex was not going to perform due diligence to properly resolve issuse. A representative reached out and was able to email information as to rules, regulations, who we could reach out to and answered basic questions. The knowledge was extremely helpful for my neighbor to approach the apartments asking further questions and trying to work out an agreement she is comfortable with. It is in the beginning stages but she is equipped with not being pushed over and she has a good understanding of how things should be handled. Thank you!

Review 61 (2021-09-30 - Rating: 5)
A great company! I spoke with Monica who helped me with a quote to sanitize my house! She was great! She answered all my questions. It was such great a experience overall!

Review 62 (2021-09-08 - Rating: 5)
I have had the pleasure of working with Monica for several years. Her quick turnaround on proposals, level of priority, and attention to details have far exceeded my expectations.

Review 63 (2021-10-01 - Rating: 5)
Alan Jackson may not sing like the “other” Alan Jackson but he sure knows how to put you at ease after a water disaster in your home. Alan is very professional and knowledgeable. Nothing is hidden. He is forthright with his expertise, explaining the whole restoration process. He can be trusted! Alan can make all the headaches go away!👍

Review 64 (2021-09-20 - Rating: 5)
Ibrahim Hamdan did an amazing job. Super through and very communicative. Couldnt ask for a better person to help walk me through our water loss on the home. Thanks so much for all the help and guidance!

Review 65 (2021-09-01 - Rating: 5)
I called for services and Crystal Lunsford answered the phone and helped me with all my questions and reassured me that all will be taken care of. Crystal Lunsford and her team was fantastic. I will not hesitate on using them for any of needs that may come up. Once again thank you for all yalls help.

Review 66 (2023-04-20 - Rating: 5)
Leah was fantastic to work with best customer service I’ve had in a while! Getting questions answered was a breeze and easy to understand.

Review 67 (2018-03-13 - Rating: 4)
Allen and his a team were quick to respond.They were very neat and kept in constant contact. Allen is very easy to work with. Work is still in process but we are pleased so far.

Review 68 (2021-09-01 - Rating: 5)
I deal with TDR on a daily basis and couldn’t be happier. Monica gets the required bids we need on a timely fashion and if a work order is submitted it is scheduled within the week with quality work!

Review 69 (2021-09-01 - Rating: 5)
The person that came out to my house, was very respectful, on time, and quick! The service was amazing. Thanks to Oscar, I will be passing along this company to my family and friends.

Review 70 (2021-09-02 - Rating: 5)
Monica Coss with Texas Disaster Restoration was a lifesaver in the months following Winter Storm Uri while she served as the project manager for the damages at my condominium complex. As the board president of the assocaition, I worked extensively with Monica and she provided excellent service to us.

Review 71 (2023-11-17 - Rating: 5)
Eric did a great job with his crew packing us out and being thorough with the demo work.

Review 72 (2018-03-07 - Rating: 5)
I called TDR after a sewage backup that flooded half the production shop I managed. They came out right away and went over everything that needed to be done. They understood that I needed everything done fast so I could get the production crew back to work, and they did just that. Everything was cleaned up, sanitized and smelled good again.

Review 73 (2021-10-01 - Rating: 5)
Alan Jackson coordinated a team who did a great job for us. Fast, professional, knowledgable, excellent service. Highly recommend.

Review 74 (2021-10-01 - Rating: 5)
I was amazed by the professionalism of Alan Jackson and team. They helped us with a huge mess and I was extremely pleased with their service and quick response. Highly recommended.

Review 75 (2023-04-19 - Rating: 5)
Leah was great. She was so nice, professional and knowledgeable. Definitely recommend TDR.

Review 76 (2021-09-01 - Rating: 5)
Texas disaster restoration was there when I needed them most. They work hard and got the job done. Working with Collin Yerian made the process that much easier. I would highly recommend them.

Review 77 (2023-11-15 - Rating: 5)
Jaren Crisante is caring and compassionate. He is very professional to work with.

Review 78 (2023-12-05 - Rating: 5)
Thanks Jaren, we are very happy with the work he did! He did a great job!

Review 79 (2023-04-19 - Rating: 5)
Great and timely service, customer service is great and workers are amazing. spoke to leah crowe and she was super helpful and resolved matters in a timely manner.

Review 80 (2021-09-02 - Rating: 5)
Collin Yerian has been so on time to every appointment with our remodel, that Im pretty sure he has more ways of tracking time than Captain Hook has clocks in his clock room!

Review 81 (2023-04-19 - Rating: 5)
If I ever need help I know who to call.Great service especially from Leah Crowe. Beautiful smile and great attitude.

Review 82 (2018-10-03 - Rating: 5)
The team from Texas Disaster Restoration was quick to respond, very professional and courteous. They quickly completed their task while keeping me informed throughout the entire process.

Review 83 (2018-07-09 - Rating: 5)
Alan was amazing. He was always available to answer our questions, and is hard working, efficient and thorough. I can not recommend this company enough.

Review 84 (2021-09-30 - Rating: 5)
Worked with David Medina and he was very professional and helpful with what I needed done. I would recommend him and this company to everyone. Thank you.

Review 85 (2021-09-30 - Rating: 5)
Excellent customer service! I worked with Monica Coss she is very professional and she knows what she does, she definitely knows her business.

Review 86 (2021-09-01 - Rating: 5)
Had a great experience. Collin really took the time to understand the project and followed through. Vet professional.

Review 87 (2021-09-16 - Rating: 5)
I want to thank TDR for the help when my home was flooded and the great service they gave. I want to give a special thanks to Robert Reyes and Alex Camp for being very nice and helpful in everything we needed.

Review 88 (2021-09-30 - Rating: 5)
I had the pleasure of working with Monica. She’s very professional and I would recommend her and TDR all over again! Thank you!!

Review 89 (2021-10-01 - Rating: 5)
I was very satisfied with my service this company did for me & my house hold . Oscar was very knowledgeable and friendly I will definitely recommend.. for future references . Thankyou

Review 90 (2021-09-01 - Rating: 5)
5 Star Service. Prompt, efficient & our project manager, Collin Y, finished ahead of schedule. Very Happy!!!

Review 91 (2021-09-07 - Rating: 5)
I cant thank TDR and Collin enough for stepping in and giving me peace of mind during a usually stressful process. Timely, organized, and great quality work!

Review 92 (2023-12-05 - Rating: 5)
Jaren Crisante is a hard worker and a pleasure to be around. Keep up the hard work!

Review 93 (2023-12-05 - Rating: 5)
Jaren Crisante hard worker and a real nice man! Heck of a guy and thank you!

Review 94 (2021-08-01 - Rating: 5)
I wish if there are more than 5 stars. Ibrahim has a great deal of experience beside dedication... Exceeds all expectations with a smile

Review 95 (2023-11-28 - Rating: 5)
Jaren was very knowledgeable and professional. I really recommend this company!!

Review 96 (2021-07-20 - Rating: 5)
Ibrahim was outstanding and answered all my questions on any curveball we could throw at him. I would highly recommend this company!

Review 97 (2023-12-05 - Rating: 5)
Jaren was so helpful and so understanding throughout these tough times! Thank you!

Review 98 (2023-04-19 - Rating: 5)
The staff is great, very helpful with anything I needed. Very fast service especially Ms.Leah, would use these services again

Review 99 (2023-04-19 - Rating: 5)
I will use them again! Leah Crowe listened to the problem I was having and connected me to the right person to help me.

Review 100 (2021-04-15 - Rating: 5)
Monica is just fantastic. She is the best to work with and always in high spirit. Highly recommend!!!

Review 101 (2019-01-16 - Rating: 5)
They have nice friendly people that is good at their job they take you step by step threw the process and get the job done in a timely fashion Daniel was the guy that helped me he was a lifesaver

Review 102 (2021-10-01 - Rating: 5)
If you want a quick response and job well done, call Alan Jackson with Disaster Restoration! He was great to work with!

Review 103 (2021-10-08 - Rating: 5)
Very professional. Crystal Lunsford made sure everything went according to plan and was done on time. Thank you!

Review 104 (2023-10-04 - Rating: 5)
Jaren gets the job done is a professional, caring, and swift manner.

Review 105 (2023-04-19 - Rating: 5)
Leah was very professional, answered all my questions I will be using this company in the future!

Review 106 (2021-09-08 - Rating: 5)
Crystal Lunsford sent me a quick estimate and the job was completed ahead of time. Would highly recommend

Review 107 (2021-09-01 - Rating: 5)
I want to thank manager Monica Coss for always going above and beyond to help me in this trying time. She always responded to me immediately and always answered my question. Thank you Monica.

Review 108 (2023-11-26 - Rating: 5)
I am extremely happy with the service that was provided. Responded fast! Jaren did such a wonderful job. He was super nice, considerate, and professional. He was very knowledgeable and took his time to explain everything to us. Will definitely recommend this company to friends and family!

Review 109 (2018-05-23 - Rating: 5)
Daniel and his team were extremely helpful. he explained everything thoroughly. also they showed up on time.

Review 110 (2018-05-15 - Rating: 5)
Daniel was quick and very responsive, would recommend them to anyone. Glad to have their phone number when I did.

Review 111 (2021-09-02 - Rating: 5)
Crystal Lunsford was amazing and very helpful! I recommend her to friends and family! Great service

Review 112 (2021-09-01 - Rating: 5)
Called for services and Crystal Lunsford made sure everything went according to plan. Will definitely be using them again!

Review 113 (2023-12-23 - Rating: 4)
Thru the stressful time you get flooded and have workers everyday at your home can feel awkward and violating, especially when you dont know the process or not being kept informed of a schedule or plan, but Juan Mendez went far beyond all the other employees with his kindness, information and empathy on a daily basis. I believe good leaders are empathetic to other humans and Juan Mendez made the stress far easier to deal in this process and very much took care of me. I greatly appreciated his care and concern. Thank you so much.

Review 114 (2021-10-01 - Rating: 5)
Thank you Alan Jackson and TDR for responding so quickly to our water damage. We appreciate what you and your team did for us.

Review 115 (2023-10-04 - Rating: 5)
Allison was helpful, thorough, friendly, prompt, and went above and beyond

Review 116 (2021-10-01 - Rating: 5)
They do such great work, very responsive and Monica was great to work with!

Review 117 (2019-01-03 - Rating: 5)
Alex and Keeny were in our to do a clean up when our was water disaster.They did a good job

Review 118 (2023-11-12 - Rating: 5)
Jaren provided extremely friendly and knowledgeable service to my house being partially flooded. He answered all questions I had and ensured we were in good hands. I could not be more impressed with the service!

Review 119 (2018-08-21 - Rating: 5)
Response time, quality of work & customer service Was on point. I will definitely use them again.

Review 120 (2023-04-19 - Rating: 5)
Leah Crowe was extremely helpful and very professional!

Review 121 (2023-04-19 - Rating: 5)
Spoke with Leah. She was very professional and helpful.

Review 122 (2018-09-26 - Rating: 4)
Tx Disaster was prompt, easy to work with and reasonably priced in comparison with other local companies.

Review 123 (2023-11-10 - Rating: 5)
They were great! Did a good great job removing the Asbestos! Eric was super knowledgeable and professional!

Review 124 (2021-09-17 - Rating: 5)
Monica was a pleasure to work with. I will continue to do business with them.

Review 125 (2023-08-01 - Rating: 5)
Definitely a business to recommend when sealing up and patching up roof repairs. The manager had a great communication And workers were on time. The construction workers did not leave any mess behind and they were very professional.

Review 126 (2021-03-07 - Rating: 5)
Brock is the best in the business, the team at TDR do great work!

Review 127 (2024-02-06 - Rating: 5)
They did amazing for our water restoration!

Review 128 (2021-07-31 - Rating: 5)
Ibrahim did a great and swift job good patience and determination!

Review 129 (2023-10-07 - Rating: 5)
Aly helped and she knew exactly how to get me through a difficult time in my life.

Review 130 (2023-12-05 - Rating: 5)
Jaren was extremely kind and knowledgeable. I would recommend him to anyone. Thank you Jaren!!

Review 131 (2023-04-19 - Rating: 5)
Leah’s customer service was excellent. I definitely recommend using TDR

Review 132 (2021-09-18 - Rating: 5)
Ibrahim answered all my questions and addressed the concerns. Great company!

Review 133 (2021-09-30 - Rating: 5)
Monica is great to deal with in any situation. She is great at taking charge and making sure everything gets done from start to finish. In any situation or job or project being done you can count on her to make sure it’s done correctly the first time.I’ve used her for a couple of services and I’ve also worked with her in several occasions. If you ever need any of their services you can always count on her to take care of you. This company is lucky to have someone like her at their front line.Thank you.

Review 134 (2023-04-19 - Rating: 5)
Great service, I spoke with Leah and she answered all of my questions. I definitely recommend to anyone thats in need of restoration.

Review 135 (2023-04-19 - Rating: 5)
Called to ask questions about their rates and Leah was very nice and informative.

Review 136 (2021-10-01 - Rating: 5)
Great company! Very professional and communicative.

Review 137 (2023-12-27 - Rating: 5)
Jaren was great to work with!

Review 138 (2023-11-26 - Rating: 5)
Jaren was professional through and through! 👍👍

Review 139 (2021-10-01 - Rating: 5)
TDR, quick response, Alan Jackson was very helpful and professional

Review 140 (2021-09-15 - Rating: 5)
Great company! My mother and step father both caught covid and my mother ended up getting hospitalized. I wanted to get her house sanitized before she went home. I spoke with Alan and he helped me get what u needed scheduled and completed in a very timely matter! I appreciate these guys for making my moms home safe to reenter.

Review 141 (2023-04-19 - Rating: 5)
Leah was awesome and very helpful !

Review 142 (2021-10-01 - Rating: 5)
This place is amazing!! My grandma had a frozen pipe, and Alan Jackson and his team were able to fix up everything so efficiently and for such a great price! 10/10 would recommend!!

Review 143 (2021-06-23 - Rating: 5)
We had a pipe burst in the wall in our kitchen, and caused water damage to flooring and cabinets. TDR came out and arranged the demo, drying, and remodeling activities. They worked with our insurance, to provide an estimate. Everything was done in a timely manner, considering there were lots of people filing claims because of the February weather.Were they perfect? No, but nobody is. Overall, they did a good job, and I would hire them again.

Review 144 (2021-09-01 - Rating: 5)
Monica and the team at TDR are outstanding. I am a property manager and have come across a lot of flakes but Monica makes sure that the job gets done and provides updates so I never have to wonder what the status of the job is. I highly recommend them and will certainly use them again.

Review 145 (2021-10-01 - Rating: 5)
Oscar is the best 110/100 that man needs a raise

Review 146 (2021-07-30 - Rating: 5)
Responded in a timely manner and did an excellent job with my cleanup. Ibrahim was very helpful and answered all of my questions. Would definitely use them again.

Review 147 (2021-09-11 - Rating: 5)
TDR is a very professional company. Their team puts a lot of detail and effort into their work. I also want to thank Roberto Reyes for all the hard work he put into helping my sister, in a recent flood she had in her home. Thanks TDR for restoring my sisters house.

Review 148 (2021-10-01 - Rating: 5)
Alan Jackson from Disaster Restoration is amazing! He is very responsive and knowledgeable! I have his number on speed dial should I ever need his expertise in the future!

Review 149 (2018-11-13 - Rating: 4)
We experienced a water emergency and needed professional services immediately! Disaster Restoration was very quick and professional. I was an after hours call at 2am, but they treated the situation as normal business hours. The staff did not seem to be bothered that it was early in the morning.

Review 150 (2021-09-30 - Rating: 5)
Best support ever. M. Coss was very supportive with us

Review 151 (2021-09-01 - Rating: 5)
Monica Coss is my contact there, and when I need something done quickly, she is already on here way. Twice now, I have called her from a site, and she drove over while I waited to do the job.

Review 152 (2020-05-05 - Rating: 5)
I had a Flexible water hose fall apart in my attic , connecting to my Hot Water Heater. It flooded one of my bedrooms with 50 gallons of hot Water. it was Easter night around 7pm. I called another company that does a lot of Advertising on radio / tv. They could not answer my question, Are yall going to clean up all the Contents or just vaccum up the water. I had a bad experience with another company before so I wanted to know . She said she would call back. They never called back,. Texas Disaster Restoration came to the rescue. William Figueroa was in charge. He kept assuring me his crew would take care of everything. It did take the crew a couple of hours to show up , But it was Easter night so I gave them a break. After crew got there, they did a great job of cleaning up the water, Removed all contents to my Garage. Then they removed the rest of the ceiling sheetrock, so it was ready to go for a repair. Of course they put in the commercial fans and de-humidifiers. they monitored them and removed them on day 4 I believe. Thanks for a great job!!! Thanks to William especially! brad c