Henco Plumbing Services
Located in Dallas, Oregon
Address: 325 Orchard Dr, Dallas, OR 97338, United States
Phone: +1 503-500-5820
Rating: 4.8
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Hot water system supplier
- HVAC contractor
- Septic system service
- Water purification company
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-07-20 - Rating: 5)
Wonderful experience this week! Came the same day I called for garbage disposal not functioning! Sent me an email and text message with name and photo of technician arriving and arrival date/time. Then I got a call when the tech was near the house. (Who does this?!!! I LOVE THIS!) Fixed the garbage disposal within 10 minutes (a dime had somehow gotten in it and stopped it!).I asked about replacing the faucet in the kitchen (which did not retract anymore and had issues changing from spray to steady stream) and bathroom where the mechanism for the plug was hitting the backsplash. Tim found the perfect faucets to replace and IMPROVE on what was there before. He listened to what I liked and didnāt like about each and found faucets that met all my wishes and they look great. Within a week I had all of this completed! (I would have had it done in two days if I hadnāt been so picky about wanting a white faucet for the kitchen which took a few days to order and get it in.)All this to say that 5 stars is not enough! Everything about this experience was great and I highly recommend them. Tim was GREAT!!! -
Review 2 (2024-01-27 - Rating: 5)
The technicians, especially Terry and Austin, that came and worked on replacing our drain pipes at our home did an excellent job. We had some extra issues that required them to have to go further than they originally planned, but they talked with us every step of the way and helped us to understand what was needed and why. They were very careful with our home and the things in it and Austin spent some serious time on his hands and knees cleaning our floors when the rest of the work was all done. The whole team were very nice, professional and did a great job fixing all the issues our old drain pipes had caused and replacing them with new. Tony, the project manager, had helped us with the job from beginning to end. We will continue to use and recommend these guys in the future! -
Review 3 (2025-01-02 - Rating: 5)
Communication regarding our appointment was great! Time arrived in time, diagnosed the problem and offered 2 options. Work was done quickly and efficiently as he had the parts on his truck! -
Review 4 (2024-11-06 - Rating: 5)
Rod was incredibly helpful! He replaced all three stems for our shower and got us 3 new handles. We will absolutely be calling Henco again, asking for Rod! -
Review 5 (2024-12-11 - Rating: 5)
Tim contacted us before arrival, arrived early, and got right to work. After determining that with multiple adjustments there was still a leak from the fill valve and it needed to be replaced. Tim worked quickly and efficiently and was done in no time. I appreciate that he took the time to explain to me what he was doing and why. Thanks, Tim. We will be calling you should we have any more plumbing needs. -
Review 6 (2024-10-31 - Rating: 5)
TIM was very diligent, meticulous, &very thorough, with replying our home. HE REPLACED piping with new fixtures, along with replacing our old waterheater. HE kept up fully informed of the progress he was making, letting us know if of additional issues that we were not aware of. GREAT JOB! I appreciated his honesty. -
Review 7 (2024-09-03 - Rating: 5)
Tim Kluting was dispatched out to our house to investigate and fix a leak in our wall. He was so nice and quick! Not only did he find the problem, but he explained everything to me, fixed the leak, and cleaned up after himself. I canāt recommend him enough. Thank you for coming to our rescue, Tim!! -
Review 8 (2024-10-30 - Rating: 5)
Noticed a very faint smell coming from my water heater. They sent someone out within the hour and had the problem fixed at no charge. The technician was super friendly , thorough and helpful and a pleasure to talk to. I have been super impressed with the level of customer service and care with everyone iāve dealt with here. Definitely recommend. -
Review 9 (2024-11-06 - Rating: 5)
Brian was great! He figured out a solution to the configuration of all the connections under my kitchen sink that solved multiple problems in one go and he also gave me some great advice for future issues to look out for. Ill definitely use Henco for future plumbing needs. -
Review 10 (2024-12-15 - Rating: 5)
We had a water leak issue right after the main water supply shut-off valve which required digging up mud for >1hour and then replacing the broken connector. Brantson was super helpful in getting this fixed. Henco was the only plumbing service which I could get to come out on Sunday and fix the water leak issue. I would recommend Henco and Brantson for your next repair. -
Review 11 (2024-12-04 - Rating: 5)
Brantson is great to work with! He checks all the details before installing my garage disposal and cleans up thoroughly afterwards. I highly recommend him! -
Review 12 (2024-12-10 - Rating: 5)
Your guy Brandon was my service guy. I am giving 5 stars because he is so nice, explained things to me so I understood, explained and showed me pricing so it was clear to me, was very professional. Thank you Brandon!!!! -
Review 13 (2024-07-11 - Rating: 5)
Jesse did an excellent job. Quick and friendly. Explained what he did and made sure we knew about the equipment and warranty. Definitely would have Him back to do any other repairs needed. -
Review 14 (2024-12-01 - Rating: 5)
Brantson was amazing!!! He fixed my disposal in no time! Very polite and great with my barking dogs! -
Review 15 (2024-09-09 - Rating: 5)
Answered my call right away. Nathan was courteous and professional. Didnāt try to sell me anything I didnāt need and explained the entire repair in detail. No mansplaining which I appreciated. -
Review 16 (2024-08-04 - Rating: 5)
Nathan was awesome. Attention to detail and also very personable. Happy to have him back for service anytime. -
Review 17 (2024-11-06 - Rating: 5)
Excellent service and professionalism. Went the extra mile to explain things and get the job done. Colten Watt was our technician and I highly recommend! -
Review 18 (2024-10-23 - Rating: 5)
Nathan was very informative and a great representative for Henco, the job was skillfully and professionally completed, beginning to end...Thanks Nathan! -
Review 19 (2024-11-03 - Rating: 5)
Great service. Honest and on time. Fixed our burst pipe within a couple hours. Joshua was a huge help! -
Review 20 (2024-12-19 - Rating: 5)
Very professional, knowledgeable, and efficient service person. Glad to have them come out and look and give me ideas. -
Review 21 (2024-01-17 - Rating: 5)
Absolutely thrilled with the prompt and efficient service. I was treated with kindness and respect and was alerted to the price before the significant repair was begun. I am very pleased to have been able to have such great service during a holiday weekend. Iām reasonably certain I will need them again after this silly weather event has passed. And Iām confident that they will be as competent and considerate as they were before. Thank you so much. :) -
Review 22 (2024-08-25 - Rating: 5)
Nathan was great to work with! Found a bigger problem and offered viable solutions. Will definitely be using them again! -
Review 23 (2024-05-02 - Rating: 5)
Terry did amazing! Professional, courteous and sympathetic to my situation. Although the problem was determined to be a city issue, he went the extra mile to give me peace of mind that my mainline was not the issue. Absolutely awesome and patient person. Will be doing more business with Henco Plumbing Services in the future!Thanks again Terry! -
Review 24 (2024-03-07 - Rating: 5)
Tim K was courteous, on time, & did an excellent job for us. We would recommend him to our friends & neighbors. We had called just the day before & were able to get an appointment right away. Thank you for excellent service. -
Review 25 (2024-02-10 - Rating: 5)
Dan and his partner were polite and prompt, calling to let us know when they would arrive, and arriving on time. They discussed the concerns we had and addressed the problems. They were so thorough in their work, and explained their findings and made recommendations to fix the problem. We received excellent service at a fair price, and are confident with the work that was done, as well as the additional work needing to be done. We are grateful for the job that was done, and know that the future work will be completed equally as well. -
Review 26 (2024-05-24 - Rating: 5)
Had the unfortunate case of a slow flushing toilet at the most critical time listing our home. We called Henco and they responded within hours. The technician was courteous and knowledgeable. Very pleased, will recommend and use them again. -
Review 27 (2024-08-01 - Rating: 5)
Nathan did a great job; showed up on time, worked the problem flawlessly and left everything as he found it. Unconditionally recommended. -
Review 28 (2025-01-05 - Rating: 5)
Brantson Lewis has been fabulous in exploding the damage as well as thorough in the repair. -
Review 29 (2024-07-28 - Rating: 5)
Nathan was on tine, kept me informed on each. Ckeared rge pipe blockage and gave me advice on how to avoid in future. Also very personable and pleasant. Will recommend Henco and use them again. -
Review 30 (2024-02-02 - Rating: 5)
Nobody ever likes to see toilet water seeping up through their shower, but unfortunately my wife and I did. We called Henco and their dispatch team was extremely kind and even in the initial call showed concern for our situation. I didnt feel like a number, I felt like a person. They sent out a technician named Dan who was extremely knowledgeable. My wife and I have a septic tank at our current house which we have never had before. I admittedly knew almost nothing about it. Not only did he fix my issue, but he taught me about my system and how to better care for it. He didnt embarrass or shame me for not knowing these things.The issue is completely solved and they did it very quickly. I am absolutely impressed with their professionalism and efficiency. Thank you Henco for a great experience. We will definitely use you for any future issues that we have. I highly recommend these people! -
Review 31 (2024-11-19 - Rating: 5)
Nathan was our plumber! He has a lot of energy and was dedicated to getting the job done. -
Review 32 (2023-11-16 - Rating: 5)
Staff was great to work with from scheduling the appointment to the gentleman who showed up to fix the pipe.We are extremely grateful they were able to get us scheduled for the same day and we are up and running again!This is the second time we have worked with this company and we highly recommend them. A+++ -
Review 33 (2024-03-22 - Rating: 5)
Jesse was timely, polite, informative, knowledgeable, and kind. He quickly assessed the situation and made sure that I was informed on the issue. He even provided recommendations to help with next steps. Outside of providing excellent customer service, he made sure to put me at ease about the situation. This is true both times! Thank you Jesse! -
Review 34 (2024-11-04 - Rating: 5)
Fast and friendly service. Brantson was very informative and great to work with. I would definitely recommend. -
Review 35 (2024-10-29 - Rating: 5)
Brantson provided clearly explained recommendations, outlined several cost estimates for different budgets, and answered any questions that came up with a friendly demeanor.Thank you! -
Review 36 (2023-12-13 - Rating: 5)
Plumbing problems are nightmares! So thankful to have come across Henco Plumbing!Hey people, these guys answered their phone!! You donāt get routed to a voicemailšThe receptionist did everything she could to help us to get somebody out as soon as possible. As sometimes happens, the issue didnāt arise till late afternoon.As promised, she had someone out here first thing the next morning. Our plumber, Joe, was AMAZING! He was patient as we explained What had happened and our concerns. He truly seemed invested In helping us resolve our problem. Very personable, very efficient. Gave the kind of service that is old folks appreciate!Definitely five stars wish we could give more.WE HAVE RUNNING WATER!š -
Review 37 (2024-07-11 - Rating: 5)
Nathan and Tim where the techs who came to install gas for our gas range. They did a fantastic job while explaining the process step by step and assuring me of the quality of the work. -
Review 38 (2024-05-16 - Rating: 5)
Henco was well-represented by their employee, Jesse, as he helped us with a faulty water heater today. He explained the problem and what needed attention, which resulted in the installation of a new water heater. He listened to our needs and walked us through the process. Jesse is an excellent representative of Henco Plumbing, not to mention his outstanding service level! -
Review 39 (2024-05-05 - Rating: 5)
Tim was very pleasant to work with and answered my many questions with great patience. Tim was very knowledgeable about the installation of pipe. The quick response was very appreciated. I am happy to refer others to Henco. -
Review 40 (2024-04-15 - Rating: 5)
Brian Roberts was super nice, helpful and very mellow. He fixed our problem and even helped diagnose a dishwasher issue that we didnt know about. We fixed that ourselves but Brian was the one who got everything back up and in working order with regard to our clogged kitchen sink and draining issues. He crushed it. -
Review 41 (2024-04-02 - Rating: 5)
Jesse was very informative with questions I had about our plumbing repair and about other water issues I am having in the crawl space. So far I am very happy with his work and the results of his work. Thank you. Terry Rediger. -
Review 42 (2024-08-19 - Rating: 5)
Jesse was quick and efficient. Jesse explained the workings of the hot water heater and answered all my questions. -
Review 43 (2024-03-14 - Rating: 5)
Came to our rescue as weāre trying to close on our house. Jesse and his team were professional, punctual, and informative. Thank you Henco for getting the job done! Highly recommended! -
Review 44 (2024-12-10 - Rating: 5)
Great work, very knowledgeable and polite guy ( Tim Kluting ) -
Review 45 (2024-01-27 - Rating: 5)
I much appreciated Timās call to my home Friday. He assured me I had shutoff valves already in place. He showed me where they were and how to work them. Iām much relieved. He is a great representative of your company. Thanks so much. -
Review 46 (2024-01-12 - Rating: 5)
Henco Plumbing/Jesse was on time, courteous, helpful, explained everything to me, improved/streamlined the pipes, and did a great job. Thank you! -
Review 47 (2024-02-02 - Rating: 5)
We had a frost free hydrant burst open in our yard after a major freeze, and a week before my husbandās open heart surgery. We were completely without water in our home. I was thrilled when I called Henco that someone would come that same day. Tim called and was very punctual in arriving. He was professional throughout, answering my questions and explaining what needed to be done. His work was efficient and thorough. Cleanup afterwards was perfect. I felt completely confident in his work and will definitely call Henco again should we need a plumber. -
Review 48 (2024-02-16 - Rating: 5)
I used Henco plumbing a few days ago to fix a leak and Allen did such a nice job I had him back again to replace a toilet. Allen and Jesse were friendly and efficient. I was more than satisfied with their work. -
Review 49 (2024-12-20 - Rating: 5)
Tim is very professional and friendly and did a great job keeping a clean work space. He was very knowledgeable. šš His work showed how experienced and skilled he is with his trade. šÆ Id recommend him and the company. -
Review 50 (2023-12-24 - Rating: 4)
It was a little pricier than I expected, but Tim, the plumber, did good work the same day as his quote. He and his assistant were friendly and considerate of my family and our home. And there have been no problems since they installed the dishwasher. -
Review 51 (2024-03-02 - Rating: 5)
Tim did a great job fixing the cracked pipe under my house. He took great care in his work and completed the job in a timely fashion. I would not hesitate to contact him again!!! -
Review 52 (2024-02-07 - Rating: 5)
Great experience!!! They diagnosed and fixed our issue in only a few hours. Not only that, Dan was an incredibly knowledgable, professional, and friendly technician. He explained each step of his diagnosis and solution process and told us what to look out for in the future. As new home owners well be going to Henco from now on! -
Review 53 (2023-11-21 - Rating: 5)
Very professional young guys. They let me know what they were going to be doing. They let me know what was going on as they went along. They gave me my options after they were done with their stuff. Very friendly and very kind. They seem to work hard to try and resolve the problem. But it sounds like there might be more of a problem than we hoped for. I canāt say much about pricing because I never compare pricing with other places, so I just pay what Iām charged. They showed up right around the time by they said they would. They stayed a lot longer than planned I think. I would hire them again, as Iāve hired them in the past as well. -
Review 54 (2024-06-29 - Rating: 5)
Jesse was on time and efficient in his job. Wi definitely call again when needed. Thank you Jesse. -
Review 55 (2024-06-30 - Rating: 5)
Great experience! Dave came out and assessed the situation. And got everything dialed in. I will never call anybody else. -
Review 56 (2023-12-07 - Rating: 5)
Mark came to help with our property drainage. He took the time to explain everything he was seeing, showed me with the camera, and came up with the least intrusive solution. I could tell that he really knows his stuff and has seen it allā he was kind, knowledgeable, and precise. He even took a look in our sewer while he was here (separate issue), which meant a lot because we were worried about the condition. We will be using Henco for the replacement sewer when the time comes for that. These truly are good people and I trust them to do the job well. -
Review 57 (2024-08-28 - Rating: 5)
Jesse was very professional and kept me up to date if any delays came up. -
Review 58 (2023-10-26 - Rating: 5)
We appreciate the quick response and excellent service. Allen was great! He quickly diagnosed the problem and fixed it efficiently. He is very knowledgeable, professional, polite, thorough, plus a great sense of humor.We will use Henco again and we will ask for Allen. -
Review 59 (2023-09-24 - Rating: 5)
Kudos to Dan Nelson and Tim Kluting for their excellent service! I received a good price for an estimate for the installation of two ADA toilets from Dan. Tim and his colleague Joe installed both toilets and their work was absolute quality! With any future plumbing needs I will definitely call Henco Plumbing Company!! If I was able to give a higher star rating I would give them 10+ stars! Thank you for your incredible service!! -
Review 60 (2023-08-29 - Rating: 5)
Allan and Hunter were extremely helpful with repairs today! I had a pipe crack and spray into my walls, they were very quick to identify the issues, repair and clean up. They offered different quote options, explained everything clearly and were also very friendly while they worked. 10/10 would recommend and use them again! -
Review 61 (2023-12-15 - Rating: 5)
Tim and his team member did a fantastic job! Knowledge, and friendly! They explained everything to me and took great care in doing the inspection. I look forward to our future projects together!! -
Review 62 (2024-01-31 - Rating: 5)
Kevin and the team was great! When all other plumbers in the area were two weeks out to come out (understandably after the bad freeze we had) to replace our bursted hose bibs, Henco came out the next day after calling and finished the job in less than an hour at a fair price (confirmed by another plumber I know). Hope to never have to call them again, but if I do, theyāll be my first call. -
Review 63 (2023-10-23 - Rating: 5)
Tim did a great job replacing our toilet. The bathroom was super clean when he left. He gave us a recommendation to have piping maintenance done to avoid costly damages later. We appreciate that. We will definitely call Henco again for any plumbing needs. -
Review 64 (2024-01-18 - Rating: 5)
Allen had excellent customer service. Saved the day by coming to our home in such short notice and helped stop our flooding kitchen. He was very friendly and helped us fix the situation and made us laugh several times. Thank you! -
Review 65 (2024-06-21 - Rating: 5)
Jesse was amazing. He knew exactly what was needed and expertly replaced the faucets. They work and look great. -
Review 66 (2023-12-05 - Rating: 5)
Wow! The young man, Joseph, arrived so soon and was finished so quickly it was amazing! He was so courteous, and informed me every step along the way! Nice to be treated so well! Thank you! -
Review 67 (2024-03-20 - Rating: 5)
Tim,From Henco plumbing was ontime knowledgeable very knowledgeable. He knew exactly what was wrong and how it would be best to fix it. The same day quote as I called in was extremely helpful. Thank you for your professionalism. I would use and recommend Tim from Henco in Dallas anytime.JoeMaintenance DirectorCollaborative living llc -
Review 68 (2024-03-21 - Rating: 5)
I had a kitchen sink pipe break overnight (no warning at all) and a woke to a flooded kitchen. Called Henco amazed that they were open at 7:00am. Told them my situation. They scheduled me in that afternoon. Then called back to ask if they could in the AM instead of the PM, I said yes and great.Called at 7:15 AM, the techican Joe A. Arrived at 9:45 AM, diagnosed the problem, presented price options to choose from and fixed the problem by 10:15 AM.AMAZING!Joe was super professional, customer oriented and efficient.Thanks. -
Review 69 (2024-12-11 - Rating: 5)
Tim was great! Affable, prompt and courteous! -
Review 70 (2024-02-01 - Rating: 5)
Allan was professional and friendly. I was impressed by the questions he asked and the way he diagnosed and solved my problem. I have water and toilets that flush! We discussed other issues and I look forward to working with Henco in the future. I wasnāt expecting such a fast response . -
Review 71 (2024-01-08 - Rating: 5)
Dan was friendly, courteous, and very thorough in his explanation of what would be done.Very professional. It was a pleasure having him in my homeHence is definitely on my list fir any future plumbing needs I may have -
Review 72 (2024-03-30 - Rating: 5)
Had a broken pipe agent came out same day. Replaced the broken pipes, was a full of knowledge answered all of our questions and made recommendations for future work. Would use again if the situation requires. -
Review 73 (2023-09-05 - Rating: 5)
I called Henco for an estimate on a full re- pipe throughout my older home ( 1 and 1/2 bath, laundry room, kitchen and tankless water heater in the garage) and Iām so glad I did.Their crew went right to work and finished the job in a timely manner. ( 1 and 1/2 day ) They were friendly and professional. I am very satisfied with the results. I will recommend Henco to others who are looking for a reliable plumber.L. Cook -
Review 74 (2023-12-14 - Rating: 5)
Just had the toilet cast iron flange replaced. The two plummers that were sent by Henco were very pleasant and efficient workers they even helped point out a mistake in my new shower valve install that could have been problematic for the tile installers if left uncorrected. I was very pleased with the work I had done and plan to use them again in the future. -
Review 75 (2023-08-03 - Rating: 5)
These guys are my heroes! Mike & Terry came out on short notice, and earlier than they thought theyd be able toThey pinpointed the issue immediately. Recognizing I am completely out of use of my bathroom washing machine or dishwasher scheduled me for the very next day. Terry worked super hard to get my plumbing functional and really went above and beyond. I highly recommend Henco. Especially Terry and Mike! -
Review 76 (2024-05-01 - Rating: 5)
While the fees seemed excessively high. The plumber, Tim could not have been nicer. He was also efficient and tidy. He was a 10 out of 10. -
Review 77 (2023-09-06 - Rating: 5)
Jesse and Joe did a quick and professional installation of my brand new water heater in no time at all. I really appreciate the speed at which they return my phone call, came to my house for a free estimate, and return for the installationā¦ A+ work! -
Review 78 (2023-07-06 - Rating: 5)
Everything was absolutely perfect. Plumber Kyris showed up on time blew my socks off with his professional extremely kind and efficient service. Cant say enough about this great guy and great work that he did and so fast! Thank you! -
Review 79 (2024-01-21 - Rating: 5)
We had a busted pipe outside from the recent ice storm. I was able to schedule a repair within an hour of calling. Super helpful. Fixed the pipe in short order. Awesome job -
Review 80 (2023-10-05 - Rating: 4)
5 Stars For Allen the Plumbing Technician. He had great customer Service and was quick to diagnose the problem and come up with a plan to fix the issue. I gave 4 stars because the communication from the office was not great. I first talked to what I assume was a cooperate office dispatcher which didnt get all the information needed and said it could be scheduled the next day.Then I talked to a dispatcher that I am assuming is local and they needed to change it to two days later. Then I was called by a third person to ask questions I had already answered in the first two calls. Long story short, support office staff could look into there communication process from the time a person calls for service to the time the plumber arrives onsite. But again Allen did a great job. -
Review 81 (2023-10-11 - Rating: 5)
I canāt say enough good things about my plumbing service call with Tony today! Tony was prompt and professional while still showing genuine caring. I am someone who is fearful around gas appliances due to previous burn trauma and Tony immediately put me at ease with his knowledge and professionalism. While our water heater appeared to be in great shape, he asked all the right questions and quickly located the loose taping on the vent joints. In addition he spent time to answer all my questions and I feel much more confident going forward in maintaining our water heater for our family. I will now be transferring all of our plumbing and heating needs to Henco, I already scheduled my next appt! Tony just made a loyal customer today and I will be recommending Henco to all of my relatives and friends here in Salem. Thank you for the outstanding service and peace of mind! -
Review 82 (2023-08-30 - Rating: 5)
Excellent response. Very knowledgeable. Explained all my options and concerns regarding my water system. After checking around and receiving additional estimates my wife and I decided to have the work completed by your company. Weāre hoping our experience continues to be as positive as it has started out to be. -
Review 83 (2024-12-06 - Rating: 5)
My plumbing in my kitchen fell apart. Thanks to Jose who came to my RESCUE. He was right on time. He reviewed the issue, an then he told us what he would do. Quoted a price. Jose is welcome in my home anytime, we felt like we made a new friend. I highly recommend Henco for your plumbing needs. I recommend Jose he is detailed oriented and a master of plumbing. We also used Branson for a water heater issue an was also outstanding in everything he did. CALL HENCO you will not regret the call. -
Review 84 (2024-01-13 - Rating: 5)
We had a sudden sump pump failure, of course on the rainiest day in last many many months. Henco was called around 6pm and a gentleman came and checked it out within a couple of hours. Henco returned next morning early! and replaced sump motor. Voila water immediately flowing out to street where itās supposed to go. Now we clean up flooding in lower level bathroom but it would have been a lot worse, if not for HENCO!! Thank you! And you are my go to from now on! -
Review 85 (2024-04-13 - Rating: 5)
Jesse was very knowledgeable about my plumbing issues, repairs were completed in a timely manner and accurately. I would recommend Henco & Jesse any time. -
Review 86 (2024-02-02 - Rating: 5)
Our kids got a metal disk stuck in our pipe and it got backed up! Henco was able to send someone out next day. The plumber snaked it and cleared it out for us! Very professional. Hopefully wont need their services again any time soon but if we do, we will be back! -
Review 87 (2024-11-05 - Rating: 5)
We had a great experience working with Terry. Great communicator, wonderful upbeat personality and knowledgeable. -
Review 88 (2024-09-13 - Rating: 5)
Nathan was great! Knowledgeable, courteous and kind. -
Review 89 (2024-02-27 - Rating: 5)
Jesse and his crew spent the day removing the old water heaters and installing the new ones. By last night I took my first hot shower in 3 days. Job well done! -
Review 90 (2023-09-18 - Rating: 5)
Awesome service! From the phone call for help to the service guys coming to the door. Great guys! Professional and quick. They explained the issue then set to work. Install looks great too. Would call Henco again! -
Review 91 (2024-01-17 - Rating: 5)
Tim K and the Henco team are awesome! Same day service for a burst pipe in this weather? Canāt beat it. Reasonably priced too. Thank you! -
Review 92 (2024-11-24 - Rating: 5)
Brantson was committed to getting the job done quickly and correctly! -
Review 93 (2024-01-26 - Rating: 5)
Dan was wonderfully helpful and got my plumbing all fixedHe kept me informed as he was going.I recommend Henco for those that find themselves in a position of needing a plumber. Itās never joyful of time, but at least they put you at ease. -
Review 94 (2024-04-05 - Rating: 5)
Jesse was great. His little helper was too. He took care of my problems (there were many) and was easy to talk to about what was going on. -
Review 95 (2024-02-05 - Rating: 5)
My wife and I have nothing but positive remarks to say about dan- henco plumbinghe thoroughly cleaned our drains and they are working good as new. he was very professional and communicated well. he also crawled under our house to check out our current older galvanized pipe system. he kindly provided us with a company quote to replace the older pipe system if we do so in the future. Very much appreciate having our drains working well again. Dan, ***** for a job well done!tim & ann -
Review 96 (2024-03-06 - Rating: 5)
Payton did a great job! Very professional and finished sooner than estimated. Very pleasant to speak with too. -
Review 97 (2024-01-29 - Rating: 5)
My 93 yr old Mom was in a pickle from a pipe at the well head that broke during a freeze. No water for a week. After calling around and finding everyone booked out for a couple weeks trying to get everyone going again, I called Henco. Even though it was at the end of a long day fixing peoples plumbing problems, Alan showed up and stayed on into the dark, cold and rain to get it all fixed. And he was courteous and patient with my easily confused mom. Thank you! -
Review 98 (2023-12-15 - Rating: 5)
Henco installed a rain shower head in my master bath earlier this year. Early this week it just came off the wall. Tim and Kevin came out and reinstalled better than ever very professionally and promptly and didnāt charge me too! -
Review 99 (2023-06-23 - Rating: 5)
We had our hose bib repaired by Henco at our new home in Salem. They were one time and explained the job. Hunter did a great job and worked very clean. He even swept up debris that was not even part of the work he did. I will definitely use them again. -
Review 100 (2023-12-23 - Rating: 5)
The men who came to look at my problem were very nice, friendly and professional.Mark is working on getting a new main water line installed. He is very good about keeping me in the loop. -
Review 101 (2024-07-09 - Rating: 5)
Nathan did a great job! Loved the info and customer service. -
Review 102 (2023-07-20 - Rating: 5)
Fabulous experience with new to me company. Quick appointment time with Kyris, who was prompt and easily diagnosed my hose bib situation. He installed a new one and it now works perfectly! Thank you Kyris and Henco! I will call you for future work. Highly recommend them. -
Review 103 (2023-10-03 - Rating: 4)
I found a leaking cold water valve leading to my vegetable sink on Wednesday, late afternoon. I had been gone for ten days prior to discovering the problem, which looked like it failed while I was gone. I had to fly out of town first thing in morning again and wasnāt home when the needed repair was made.I left instructions on the repairs I wanted done (replace both inline PEX tubing style valves). When I got home four days later, I inspected the repairs and am very satisfied with it. Normally, I would have bought the tools and parts needed and repaired the problem myself, but had no time to do so; so I called Henco, which was the 1st to pop up when I googled āplumbing repair service near meā.After speaking with my wife, she explained the plumber was polite, friendly, and professional. The reason for a 4 Star rating is the plumber did not wear booties over his shoes when in the house and tracked dirt inside (not a huge deal as the floor in this area is wood). The primary reason for the 4 Star review is āPRICEā, being a veteran and living on a tight income, it would be nice if the company gave a 10% Veteran discount like most other repair and maintenance companies these days, as the $383.72 invoice was āEXTREMELY STEEPā for roughly $60.00 in parts (high end price if buying from Ace, which is expensive due to convenience) and the customary āservice call chargeā (which I was told was $89.00 if I remember correctly from my conversation with the call taker). Using those numbers equals an estimated labor cos to replace the valves at roughly $234.72 for under an hours worth of work!!In summary: The quality of workmanship was excellent, however the cost of the repair was āASTRONOMICALLY HIGH!ā In a pinch, I would consider calling for future repairs, but given time, I would repair the leak myself or look to other reputable companies for a more reasonable and fair price! -
Review 104 (2024-12-16 - Rating: 5)
Branson was great! Knowledgeable and fast -
Review 105 (2024-12-11 - Rating: 5)
Tim was very professional, and thorough with the estimate. The price wasnt too high either. Good job Henco. -
Review 106 (2023-08-17 - Rating: 5)
My organization just completed a 40 occupied unit re-pipe with Henco of Dallas OR. The lead plumber Tim and his assistant Austin we awesome to work with, they were on time every day, the project was over a 9 week span. They treated our residence with the upmost care, they pulled in resources to complete the job on time and on budget. Also a big thanks to their manager Tony. Awesome job guys. Would recommend them for any plumbing need. -
Review 107 (2024-05-24 - Rating: 5)
Courteous tech. Explained everything and answered my questions. Also gave me a quote on replacing my water pipes. I didnāt ask for this but it was good to know. -
Review 108 (2024-11-08 - Rating: 5)
Very punctual and took care of our clogged sink in a timely manner!!! -
Review 109 (2024-01-25 - Rating: 5)
Allen was super friendly and helpful. Did a great job and got us fixed up in no time! Excellent experience. -
Review 110 (2023-10-23 - Rating: 5)
Allen was helpful, pleasant, and informative. We appreciate that he called 20 minutes before he arrived. So far, our experience is very positive. -
Review 111 (2023-10-18 - Rating: 4)
These guys apparently merged with my old plumber in DallasāForbes Plumbingāwho were extremely helpful when I needed an emergency repair to be funded by a USDA grant.The Henco guys came to my home in the boonies to jet out the mainline, and it seems they took care of the problem (tree roots). My house is old and quirky, so Im happy to still have a reliable plumber in Dallas. -
Review 112 (2023-12-13 - Rating: 5)
Joe was very knowledgeable and upfront with everything he was doing. He showed us on the camera what the problem was, he cleared the stoppage and inspected the rest of the pipe and explained exactly how to make the necessary repairs at a later date. -
Review 113 (2024-02-20 - Rating: 5)
Allen, from the Salem office, came by today. He called me in plenty of time to let me know when he would be there and arrived when he said he would. Was very knowledgeable and efficient with the estimate. I chose Henco inpart because of Allen. -
Review 114 (2024-11-19 - Rating: 4)
They have a good communication system in-between their call center, dispatch, and their technicians in the field. They got to my call out same day in a timely manner. Everyone I spoke to was friendly and will to help. -
Review 115 (2024-01-23 - Rating: 5)
Henco plumbing tech was prompt, courteous and professional. He resolved my plumbing issue (clogged kitchen drain) in a timely manner. I would recommend Henco to anyone in need of plumbing services without hesitation. -
Review 116 (2024-12-06 - Rating: 5)
Colten did a fabulous job! He was on time, and great to work with. Canāt wait to work with yāall again! -
Review 117 (2024-06-17 - Rating: 5)
He is super nice and knowledgeable! Did the job and clean up everything! Highly recommended! -
Review 118 (2023-12-28 - Rating: 5)
Very please with the service I received today. All work required was performed correctly and works well. Serviceman was very polite and professional. Ensured other plumbing items were correct. Thanks -
Review 119 (2023-12-18 - Rating: 5)
I received a great service from a great guy. He knows his job very wellIll be your client(regular customer )from now on. Thanks again -
Review 120 (2024-03-25 - Rating: 5)
Jesse was right to the point when answering questions and did an outstanding job. I Would recommend this company again. Sincerely Steve and Denise Rene. -
Review 121 (2023-08-14 - Rating: 5)
Kyris came out this morning to fix out toilet. the little chain had broken. he was very charming but professional at the same time. had the toilet fixed in no time and happily answered my questions. highly recommend henco plumbing services as they employ wonderful and knowledgeable technicians. -
Review 122 (2024-02-07 - Rating: 5)
Great job. The plumbers confirmed my diagnosis and made the repair in good time. Please give them a big raise. They deserve it. -
Review 123 (2023-09-13 - Rating: 5)
Super nice professionals who presented price for kitchen faucet indtall, did the work required, and then some. They even checked water pressure, changed water filter, and filled soap dispenser! Highly recommend! -
Review 124 (2023-09-15 - Rating: 5)
Charles was polite, friendly and competent. He fixed an outdoorfaucet in short order. I would recommend him without reservationto friends and neighbors. Best, Dean Braa -
Review 125 (2024-01-02 - Rating: 5)
I called in for a job in my pump house and had the problem fixed within 3 hours of my phone call. The problem was fixed and the system was better organized after they finished. Awesome work guys. -
Review 126 (2024-01-17 - Rating: 5)
The team was great, fast and friendly. We were in a bad situation with the worst weather possible and they came out to safe our house and make sure we had running water before they left. -
Review 127 (2024-01-18 - Rating: 5)
Im not the owner, just the tenant but Tim Kluting explained that when the frozen pipe opened it sent a gush of water to hot water heater!! Now I understand the icky brown water! Tim did not make me feel stupid about anything I asked about!! AmazingThanks,Susan -
Review 128 (2023-10-03 - Rating: 4)
Dan was here during the time scheduled, unplugged the drain and replaced the parts needed under our sink, taking about an hour to get the job done. Dan was personable and made friends with our dog King š Thank you Dan! -
Review 129 (2024-09-19 - Rating: 5)
Tim and Dave were friendly and very professional. They correctly diagnosed my plumbing problem and made repairs in a timely, efficient manner. So glad to have the plumbing in my house working again! Thank you, Dave and Tim! -
Review 130 (2024-07-05 - Rating: 5)
Nathan helped me fix my toilet issues. He was kind and respectful . -
Review 131 (2024-10-24 - Rating: 5)
I worked with Jesse and he was incredibly polite, professional, and went above and beyond to make sure everything was taken care of. I really appreciate his effort and how thorough he was!Thanks again for everything! -
Review 132 (2024-03-07 - Rating: 5)
Mark was punctual, arriving when he said he would. He explained everything clearly, resolved the problem and told us about the 30 day guarantee. -
Review 133 (2024-05-11 - Rating: 5)
Incredibly fast and helpful. Really great experience and would definitely hire them again to do future work. -
Review 134 (2024-07-24 - Rating: 5)
Nathan did really well- good, professional service -
Review 135 (2024-03-07 - Rating: 5)
Joe was very pleasant and nice to chat with, It was nice to get some estimates on some work that we are looking to get done, Dan -
Review 136 (2023-08-11 - Rating: 5)
Allen Pingue is a Super Pro! āvery experienced; great attitude with attention to detail; safe and cautious; extremely thorough, and a good communicator. Allen has a complete understanding of industry standards and best practices, plus a good sense of humor :) -
Review 137 (2023-11-02 - Rating: 5)
Excellent customer service. I had a leak at the main, which they were able to detect, diagnos, and repair very quickly. I will use Henco for future plumbing needs. -
Review 138 (2024-10-17 - Rating: 5)
Nathan was quick and efficient and friendly. -
Review 139 (2024-10-28 - Rating: 5)
Great thorough service. Clean work area. The best! -
Review 140 (2024-10-25 - Rating: 5)
Nathon. Did an awesome job. Thank you -
Review 141 (2024-05-09 - Rating: 5)
Jesse from Henco Plumbing to help me turn on my water for the winterized outside faucets. He explained in full how I can do it for myself next year. This is the third time Iāve used the staff from Henco, and Iām planning on calling them each time I need a plumber. -
Review 142 (2024-06-17 - Rating: 5)
Nathan was so much fun, helpful, an thorough!! Iām super satisfied!! -
Review 143 (2024-07-03 - Rating: 5)
Worked really hard to get things done I really appreciated Nathan doing whatever he could to make it work . -
Review 144 (2023-09-01 - Rating: 5)
They were on time and very helpful. Made recommendations and tried to save me money as well. Iād definitely have them back for any work needed in the future! -
Review 145 (2023-11-02 - Rating: 5)
Mark was a pleasure to work with. He gave us great advice for our situation and we would definitely recommend Henco Plumbing. -
Review 146 (2024-02-12 - Rating: 5)
Dan was very thorough and explained everything to me. I am waiting for an estimate after he conferred with his boss. -
Review 147 (2024-08-12 - Rating: 5)
I enjoyed working with Tim who showed me the problem. The day of the fix another technician came who allowed the repair to go faster and who had his own personality. Henco gets 5 stars for their work. -
Review 148 (2024-04-09 - Rating: 5)
Quck and very professional and friendly. Not as expensive as I expected either! Will definitely call them again. -
Review 149 (2023-11-07 - Rating: 5)
Very helpful and thorough with explanations during the bidding process.We have a nephew who plans to do this job. Otherwise we would strongly consider this service. -
Review 150 (2023-11-08 - Rating: 5)
The team that came to clear my storm drain line was so professional, communicative, and friendly. I really appreciate the great service that they provided. -
Review 151 (2023-11-29 - Rating: 5)
Kevin Hunt and associate came to my house for plugged sink, the day before Thanksgiving. I was freaking out! They were out within an hour. Care was taken to wear booties and clean area when done! Thank you! -
Review 152 (2023-12-15 - Rating: 5)
Joseph was on time, thoughtful and easy to work with. He was very pleasant and thorough. -
Review 153 (2024-07-02 - Rating: 4)
Nathan was thorough, friendly and got the job done! -
Review 154 (2024-02-23 - Rating: 5)
Joseph was here to give me an estimate on install of LPG piping. He was promptly on time, professional, knowledgeable. -
Review 155 (2024-12-19 - Rating: 5)
Outstanding service today by Branson! -
Review 156 (2023-07-21 - Rating: 5)
Mark was so helpful. He even called to let me know he was running 10-15 minutes late which was extra thoughtful. Thank you Mark! -
Review 157 (2023-11-28 - Rating: 5)
Allen was quick and professional. He was clear of what we needed. Thank you for your awesome service. -
Review 158 (2023-09-24 - Rating: 5)
Allan at Henco has been so good about giving me all the information I need about our plumbing leak job. Iām very appreciative of the communication and professionalism. -
Review 159 (2024-02-15 - Rating: 4)
Payton was super helpful, honest and straightforward. I really appreciated that. Excellent customer service -
Review 160 (2023-12-04 - Rating: 5)
Joe was amazing, patient and answered all of our questions. Would work with him again in a heartbeat. -
Review 161 (2024-09-05 - Rating: 5)
Nathan was very helpful. Would definitely recommend -
Review 162 (2023-09-16 - Rating: 5)
Jesse did a fabulous job replacing my water heater. Personable, professional and responsive! Appreciate your effort! -
Review 163 (2024-01-25 - Rating: 5)
Allen was very polite and helpful. Would not hesitate to give him the highest rating. -
Review 164 (2023-12-19 - Rating: 5)
Thanks to Henco for the prompt and helpful service and information regarding our water heater and our water system. This service was offered free to customers. -
Review 165 (2024-01-30 - Rating: 5)
Payton did a great job for my mom. Will continue to use Henco for all of her plumbing needs. -
Review 166 (2024-08-05 - Rating: 5)
Jesse did a great job for us! He always does. Thank you, rebecca and paul -
Review 167 (2024-07-09 - Rating: 5)
Nathan provided very good service to us! He went above and beyond, so that the job was done swiftly and professionally. Pretty happy! Thank you! -
Review 168 (2023-11-29 - Rating: 5)
Very good and professional work.Tim and Kevin were very informational and did their work well. -
Review 169 (2023-10-24 - Rating: 5)
Quick response, one day, called yestersay. They came out early and toilet problem solved.Joseph was great, would use again. -
Review 170 (2024-03-26 - Rating: 5)
Jesse was very knowledgeable and professional! Would highly recommend Henco. -
Review 171 (2024-02-18 - Rating: 5)
Very professional and easy to work with. Free tips and advice that go above and beyond the call of duty! Thanks guys! -
Review 172 (2023-09-13 - Rating: 5)
Jesse was thorough, knowledgeable, professional and kind. Excellent customer service and provided a valuable inspection. -
Review 173 (2024-01-16 - Rating: 5)
Joseph was great. Professional. Courteous. Understanding. Would highly recommend. -
Review 174 (2023-10-23 - Rating: 5)
Since they got to my home they always were communicating every step in the process of getting my bathroom fix. Will recommend them for future problems. -
Review 175 (2023-07-28 - Rating: 5)
Tony and Terry were awesome! If you have to deal with an unpleasant experience such as this these are the two you want on your side. -
Review 176 (2023-11-16 - Rating: 5)
Professional, positive individuals. Unfortunately I am capable of doing the job myself at CONSIDERABLy lower cost, have buyers remorse for the second time but have no one to blame but myself. -
Review 177 (2023-10-27 - Rating: 5)
Quick, pleasant and respectful! Even vacuumed and cleaned up before leaving. Very happy with service. -
Review 178 (2023-12-28 - Rating: 5)
Easy to talk with. He made a quick repair on my kitchen faucet. Very helpful. -
Review 179 (2023-11-22 - Rating: 5)
The team was polite, helpful, accommodating and efficient. They were already done by the time they were supposed to be starting the job! -
Review 180 (2023-09-01 - Rating: 5)
Dan was wonderful, kind, and efficient. He narrowed down the problem spot and had the toilet running again in no time. -
Review 181 (2024-10-01 - Rating: 5)
Your representative, Jesse, was terrific. We had a July 4th emergency, and your company was immediately responsive. Jesses recommendations and guidance were invaluable. By July 5th the leaks were repaired and we had hot water restored. -
Review 182 (2024-01-30 - Rating: 5)
Tim and his colleague did an outstanding job, exceeded my expectations. -
Review 183 (2024-06-18 - Rating: 5)
Nathan and Dave did an awesome job! -
Review 184 (2024-07-12 - Rating: 5)
Nathan figured out the problem and took care of it. Yeah!! -
Review 185 (2023-09-25 - Rating: 5)
Jesse was excellent at not only repairing the issue, but went above and beyond, with customer services! -
Review 186 (2023-08-02 - Rating: 5)
Charles and Jessie are clearly knowledgeable and experts at their craft. Came in and finished the work ahead of time. -
Review 187 (2024-03-18 - Rating: 4)
Jesse did a great job locating and replacing my burst pipe. -
Review 188 (2023-11-09 - Rating: 5)
Very good and knowledgeable. and able to service our water heater in the same day I called!