Schneller Knochelmann Plumbing, Heating & Air Conditioning
Located in Cincinnati, Ohio
Address: 1079 Ohio Pike, Cincinnati, OH 45245, United States
Phone: +1 513-457-1737
Rating: 4.9
Services
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace repair service
- Heating equipment supplier
- Hot water system supplier
- HVAC contractor
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2023-10-30 - Rating: 5)
They installed a completely new system in our house. Incredible experience! From start to finish everything was a breeze. They accomplished it in one day with a fantastic team of installers. Also had to work in some not so easy places! So happy I chose them for the job, and all of my needs from here on out! -
Review 2 (2024-05-19 - Rating: 5)
Tony did an awesome job repairing our Pool Heat Pump. Before entering my home, Tony took the time to put boot covers on to protect my wood floors without me requesting! Very professional, helpful and answered all of my many questions. Will be using Schneller Knochelmann Plumbing for our annual inspection of pool mechanics and heat pump from now on. I Highly recommend you give Schneller Knochelmann a call for any of your electrical & plumbing issues you may have. I was so impressed with Tony’s knowledge about pool openings that I plan to have him scheduled to complete an inspection/maintenance for our 2025 pool opening to ensure our pool mechanics and heater are in top shape for the season. -
Review 3 (2024-10-14 - Rating: 5)
I had an urgent matter with our HVAC and within 1 hour of the incident a technician, Anthony (Tony) was here. He spent several hours here to ensure the problem was taken care of and even went out of his way to help me change a battery in our smoke detector that started beeping while he was here. I didn’t have a new battery so he got one from his truck and replaced it for me. He was very knowledgeable, professional, and respectful of our home. I felt reassured after he left that the issue was fixed and was happy with the service. Recommend. -
Review 4 (2024-09-06 - Rating: 5)
Chad was a very nice and very knowledgeable. He helped us so much (with just moving in this house) he showed us features we didn’t know we had and ways of saving money on our electric. We use to live in Ohio and used Schneller and Knochelmann before , we have always been very satisfied with the service and their highly trained technicians that they send . I highly recommend them to everyone for your heating and air conditioning needs. They are very knowledgeable and trustworthy! Thank you again Chad! -
Review 5 (2024-07-31 - Rating: 5)
Technician David Rose went above (literally, in a terrible attic) and beyond in an effort to diagnose and repair a leaky drain line from my air handler. He explained everything clearly in terms I could understand and was professional in his efforts. Schneller Knochelmann, he’s a keeper! -
Review 6 (2024-08-31 - Rating: 5)
Hello! It was not my first time calling Schneller Knochelmann Plumbing, Heating and Air Conditioning. But this time it was my water heater. My son has autism with high sensory issue, so the big problem was taking a bath early morning going to school. I manage to work it out by warming some water by kettle and mixing it with cold water but since its gonna be hit or miss....he was just not having it. And like what I mention called Schneller and Knochelmann. The technician name this time is Dakota Baker, He is so professional and instantly gave me choices on what to do and price wise of what its gonna cost. He told me a lot of information about the situation and talk all the way to the reasons why stuff happen regarding the water heater. He is very knowledgeable and kind. Since I decided on changing my water heater another technician came, and his name is Nicholas Bedford and he is exactly the same very professional and kind. Now both of them are very considerate knowing that my wife is sleeping and they tried their very best not be to loud getting rid of the air on my water system. All in all I am very satisfied and definitely going to call and recommend you guys.Thank you very very much! -
Review 7 (2023-04-10 - Rating: 5)
After discovering a frozen coil I called the business and was given a next day appointment. Andrew showed up on time and diagnosed my problem within 15 minutes. After giving me several options for repair I opted to go with an installment of a new system due to the age of my AC and cost of R22. Mark was able to stop by an hour later, measure my system and walk me through my options. He answered all my questions, was honest and upfront. I elected for an installation of a new AC and Furnace due to their competitive pricing and great equipment offered. The install team showed up the next day and David introduced himself and what he’d be doing. Throughout the course of the day he kept me in the loop, didn’t mind my hovering and answered all of my questions. After they finished they cleaned up, walked me through my new system and left. I am beyond pleased with everything I was offered, from the service, sales, and installation. Great company and phenomenal staff. Give them a call, you won’t regret it. -
Review 8 (2024-09-09 - Rating: 5)
Ive had this company out to my house several times for various issues that have come up in the past year. Very reliable and professional from the start and they are great communicators about every step of the process. Highly recommend! -
Review 9 (2024-08-06 - Rating: 5)
This is the best experience we have ever had with a contractor!! Logan was extremely professional and thorough while in our home! While he made suggestions as to what improvements we could make and things that needed to be fixed, he was never pushy or made us feel pressured to do everything he suggested so it never felt like he was trying to “sell” us on things we didn’t need. 10/10 would recommend -
Review 10 (2024-08-12 - Rating: 5)
We had a really good experience with Caleb. He was at our house at 8:30 on a Friday night and was efficient and knowledgeable. We signed up for their annual servicing program. -
Review 11 (2024-08-01 - Rating: 5)
Wonderful experience! Our technician Justin was professional, efficient, and explained everything associated with the repairs! He got things up and running quickly. We will definitely call again when the need arises and recommend to friends! -
Review 12 (2022-06-30 - Rating: 5)
This is the most professional sales & service business I have ever used! Every step of the way they were responsive, prompt, communicative, reliable, and above all courteous and friendly. The employees seem to love what they do and feel valued in their company, and that shines through in their concern for the needs of the customer. Once you engage with Schneller Knochelmann, you will receive reminders, updates, and follow-ups during every step of the process via phone, email, or text depending on your preferences. The site visit to evaluate my needs was very thorough, as was the follow-up to present the quotation. I upgraded my AC to a heat pump to reduce my heating oil costs in the winter as the price of oil rises. I was slotted in for installation very quickly, and the installation itself went fast and smooth. The installation techs (David & Tyler U.) were extremely respectful of our home and communicated with me as the homeowner in a respectful and professional manner. The quality of the installation is outstanding. I could not be more pleased with this experience!Update: I needed help understanding how to configure the new smart thermostat. Schneller Knochelmann sent out Eric M. right away to answer my questions. Not only did he get the thermostat set up the way I wanted it, he also checked my existing air handler and made an adjustment to the blower speed to optimize it for cooling and heating. He also did a follow-up pressure check on the new heat pump and found that it needed a little bit more refrigerant to be perfectly balanced. Another great experience with the pro team at Schneller Knochelmann! -
Review 13 (2024-09-09 - Rating: 5)
I called Schneller Knochelmann to address a leak in our home, and they were able to come out right away to fix it. We were happy to meet Dustin, the plumber they sent. Dustin is friendly and professional, and fixed our leak quickly. We are so happy with his work! -
Review 14 (2023-03-17 - Rating: 5)
Excellent professional service. Friendly. Replaced my cast iron plumbing for drains in a day. Hard work in basement and crawl space and they did it tirelessly and were so pleasant. Works and looks a thousand time better. Would recommend highly😊 -
Review 15 (2024-09-09 - Rating: 5)
Called Schneller Knochelmann for an estimate to purchase a new heating/air conditioning system. Technician Dylan came to evaluate what we needed. His evaluation was very thorough and he spent a tremendous amount of time answering all our questions/concerns. He made us feel very comfortable. Thanks Dylan for a great customer experience! -
Review 16 (2024-11-09 - Rating: 5)
I was thrilled to have David Rose, a Schneller Knochelmann HVAC technician, address the problems with the boiler this company installed 29 years ago. David is one of the most wonderful people Ive ever had work in our home. He is thorough, patient, respectful, and a perfectionist.There were several problems with our boiler that required tenacity to fix. David replaced the boilers sight tube, the feedwater regulator, and he skimmed the boiler for most of a day to remove gunk that had accumulated. To accomplish these tasks, he had to be resourceful. In order to skim the boiler, David, with the help of another great HVAC technician, Kevin, had to unscrew a 29 year old cast iron pipe. That required the use of torches, massive wrenches, and a car jack, but they got it open!It took several visits to fix everything, but my boiler is working beautifully now. I very much appreciate that they provide a quote before doing each task. You know exactly what you will be paying. In addition to Davids competence, he left everything in pristine condition after every visit. He always put on shoe covers and was so respectful of my home.I couldnt be more pleased! -
Review 17 (2024-07-24 - Rating: 5)
Great experience talking with Pete today! Very comfortable meeting him. He said theres a few options. Im hoping he has one for me with my situation of being retired! Highly recommend them. -
Review 18 (2024-08-13 - Rating: 5)
Had an A/C service with Caleb Stevens, and he was prompt, courteous, and considerate (I was tied up in work calls). He also did a great job giving us the technical answer, along with the very practical feedback on our system based on how we use it, which we really appreciated. -
Review 19 (2024-10-08 - Rating: 5)
Zach came out today and did an amazing job. He was very professional and efficient! I would highly recommend. Thanks again! -
Review 20 (2024-08-31 - Rating: 5)
James went above and beyond to explain the services he performed so I felt confident in what was happening. He was very friendly and respectful as well. Top notch service. -
Review 21 (2023-08-01 - Rating: 5)
Kyle was professional and very knowledgeable about the system and answered every question I had. He was efficient and fast! I would highly recommend him! I will for sure be using Schneller Knochelmann in the future for all my heating and air needs. -
Review 22 (2024-12-10 - Rating: 5)
Technician Puspa had to return to address clicking noises from the humidifier again. Upon arrival I shared that humidifier once again made sounds like time before his previous visit and I played a video that I recorded making of the noises emanating from the vent in the room directly over the humidifier housing. Puspa found that the tray in the humidifier housing was loose and leaning towards the fan. He placed pieces of foam at two locations along the perimeter of the filter, reinstalled the housing and ran a test. Apparently this fix secured the filter so it would not lean. The system has been running fine in heating mode without making any noise. -
Review 23 (2024-08-01 - Rating: 5)
David Rose was our technician, and he was Great! It was an unusual situation to figure out why our HVAC system wasn’t working. Our house was very hot, and David was able to figure out what the issue was and make the necessary changes to get our A/C back up and running correctly. David is very knowledgeable and skilled at problem solving and a very pleasant individual!If I could request him each time we required service, I would! Thanks, David! You’re Awedome! -
Review 24 (2024-08-06 - Rating: 5)
Technician David Rose came out and repaired our AC today, we couldnt be more pleased with everything. David is very knowledgeable and professional, he found the problem and repaired it and we have AC again!! Thanks to David and the great services of Schneller Knochelman!! -
Review 25 (2024-09-09 - Rating: 5)
Benjamin was so thorough in the HVAC service and he was also very kind. We always feel so taken care of by this great company. They even sent us a photo to let us know he was on the way for security so we would know who to look for. -
Review 26 (2024-07-25 - Rating: 5)
I had them out to service my HVAC. Maxwell did a great job, was very polite and was able to answer any question I had on the system. He seemed to really know his stuff. I will definitely use this company next time. -
Review 27 (2023-05-24 - Rating: 5)
If you are looking for a new plumber you should definitely hire Schneller and Knochelmann. Our bathroom faucet handle had broke and we needed a new faucet installed. I called and they were able to get us on the schedule quickly. They gave us a quote on sight for exactly how much it was going to cost (not an hourly bid). We had to order our new faucet but once I knew the date of delivery they were able to come the very next day to fix it for us. Chad was super and nice and very knowledgeable. We are super happy we chose them and will definitely be using them for all of our future plumbing needs. -
Review 28 (2024-08-12 - Rating: 5)
SK did a great job on a full hvac system and water heater install. Mike, Austin and their crew were extremely professional, courteous, and knowledgeable. Great work inside and out! Would recommend to anyone. -
Review 29 (2024-07-26 - Rating: 5)
Dale Belzer listened to my concerns with how our air-conditioner was performing and took extra measures to ensure maximum cooling. I consider his attention beyond and above the normal quality service provided by Schneller Knochelmann. Highly recommend this company. -
Review 30 (2024-08-29 - Rating: 5)
I texted my sales rep Mark, today with a noise concern for my new AC condenser. He had an appointment coordinator Adam call me immediately to get me scheduled. I was thinking a week from now… nope today how does that sound. I was excited to hear this and booked the appointment. I was also expecting a long wait…nope, a disbatcher called and said I have Jeremy finishing up a job in Batavia and he will be right over. 10 minutes later I get a friendly text from Jeremy telling me he is on his way! So awesome!! Jeremy arrived and gave me a friendly greeting and told me he heard I was having some noise concerns with my new AC system. I walked him to the back and he said he would get right on it and he did. Less than 30 minutes he added some support to the underneath metal, and let me know everything else that he noticed and fixed. He said how does it sound now… I said what sound, LOL. From Mark, to Adam, to Jeremy all professional, courteous and helpful! Thank you all especially Jeremy for getting the job done quick, right and under warranty! -
Review 31 (2024-09-05 - Rating: 5)
I have been extremely happy with my service. The tech was polite and informative of all the work he was going to do. I definitely give them a high recommendation!! -
Review 32 (2024-08-24 - Rating: 5)
Our service tech, Hunter, made short work of our checkup but still ended up getting stung by some crazed sweat bees that had decided to hang out near the outside A/C unit. He took it with good grace though and less animosity towards the bees than I would have had 😉. He did a good job and as usual we are more pleased with Schneller Knochlemann. Happy they are our HVAC people. -
Review 33 (2024-08-26 - Rating: 5)
We just recently became a customer of Schneller Knochelmann. They installed our tankless water heater and did a “top notch” job. Based upon that positive experience, we decided to use them for our HVAC service and today was our first service call with Robert Bentley. He was a real professional and did a thorough job including recommendation the installation of a drain access to prevent blockage in our condensate line. Overall, we are very pleased with the work he did and we’re off to a great start in our relationship with Schneller Knochelmann. -
Review 34 (2024-08-29 - Rating: 5)
My furnace is fixed! This is the third company I called for this same problem that has been affecting my HVAC system for nearly a year. Andrew came out and figured out the problem right away. I did have to wait two days for the part to arrive from Florida, but after it was installed, my HVAC is working like new. I wanted to wait a few days to make sure it wasnt some fluke, but it truly is fixed. Im so thrilled! I have already seen an improvement in my utility costs. Thank you, Andrew! -
Review 35 (2024-10-06 - Rating: 5)
@Jacob Ginn and @Austin Ketron did an excellent job installing our new furnace and heat pump replacing our 12 year old builder grade system. Arrived early in the morning and hardly new they were here until they were ready to show off their work. These guys did an excellent job. When finished they gave my wife and I a run down of the install and the new wifi thermostat. Maybe its a placebo effect, but Ithe air in my house just feels nicer...crisp is how I would describe it. From sales with Mark and installation with Jacob and Austin, Id highly recommend giving Schneller a shot. Right price the first time (no haggle... $4k less than competitor with same HVAC make but better products) and service was too notch with sale on Wednesday and install on Friday. Oh yeah....15 year product and labor warranty. I think I got a pretty good deal. -
Review 36 (2024-08-21 - Rating: 5)
They arrived within the time promised for an air conditioner check. Explained the work to be performed and answered all my questions. A well deserved 5 star rating -
Review 37 (2024-08-06 - Rating: 5)
The HVAC tech just left. This young man was exceptionally thorough and forthright about his findings. His name was Tydus Wadkins and is the only one I would like working on my system. He was knowledgeable and he took his time explaining everything he was doing and found. This guy is keeper for Schneller Knochelmann. -
Review 38 (2024-09-17 - Rating: 5)
Dylan installed our Tankless hot water heater in record time and did a great job. He was very friendly and knowledgeable. -
Review 39 (2024-08-06 - Rating: 5)
Justin our technician was quite helpful and knowledgeable. He answered all our questions and offered advice on various areas that could help us use our AC unit more efficiently. Pleased with the service and personnel. -
Review 40 (2024-08-02 - Rating: 5)
James was very professional. He explained what he would be doing, showed me things I didnt know about our humidifier, and answered all my questions. I would recommend him to others -
Review 41 (2022-08-26 - Rating: 5)
I had an old water heater replaced with a tankless. Not only was Chad extremely knowledgeable, but he went absolutely above and beyond with all of the work that was done to my house. He and his team took extra care to set me up for updates in the future and had other issues that I needed to get fixed addressed by his team. I absolutely recommend them. -
Review 42 (2024-10-11 - Rating: 5)
Lucas came out to inspect the unit for winter. He called ahead to let me know he was on his way, then once here, he did the inspection and explained his findings. Professional and efficient. -
Review 43 (2024-05-10 - Rating: 5)
Everything was wonderful with the service. Our two technicians that came out were professional and easy to talk with. They respected us and our home and took great care of our property.The pricing structure of services was quite high (and too high in my opinion). I understand running a business and providing a convenience to us should cost more than us doing it ourselves, but some of the parts being about $30 should not then cost $1150 total to install. We had a conversation with the company and made some adjustments which were more fair.Overall, we were happy with the service, just shocked by pricing. -
Review 44 (2024-08-31 - Rating: 5)
Zach was really nice and very professional. He answered all of my questions so that I could make an informed decision. I highly recommend him! -
Review 45 (2024-08-26 - Rating: 5)
Jonathan with Schneller Knochelmann did a great job conducting my annual HVAC checkup and installing an iWave which keeps your furnace and ducts cleaner by preventing biogrowth spores from developing. He was thorough in explaining everything he was doing and extremely respectful while in my home. Thanks. -
Review 46 (2024-05-10 - Rating: 5)
Awesome customer service! Everybody I dealt with was incredibly friendly and personable. We ended up needing a new water heater and they were able to get installed on a Friday evening after regular business hours. The financing options made everything easy and stress free. Absolutely would recommend! -
Review 47 (2024-05-10 - Rating: 5)
Logan, Dan, and Ben did a fantastic job. Even though they couldnt get it 100% cleared out (due to problems beyond their control) they were super nice, professional and worked VERY hard. While they are a tad on the expensive side they were absolutely worth it. If you think about the triangle of fast, cheap, or right, pick one they were on the side of Fast and Right. Keep up the good work! -
Review 48 (2024-08-24 - Rating: 5)
We appreciate the time Chris took with us, explaining what our repair and financing options were. He was very professional and took care of our problems. -
Review 49 (2024-08-02 - Rating: 5)
Professional, courteous, and takes the time to communicate and answer questions. Jeremy exceeded my expectations. I expect to provide them with additional business in the future. I recieved an air conditioning tune-up. -
Review 50 (2024-08-15 - Rating: 5)
Schneller Knockelman sent out Chad Leforce to check out my furnace for the winter. He was excellent - courteous and very knowledgeable. I highly recommend him and his company -
Review 51 (2024-08-28 - Rating: 5)
The service technician was very friendly, hard working and on time. Very good experience. Dillon Bruce was so good put me to ease and did a great job. 👍 -
Review 52 (2024-08-26 - Rating: 5)
Super friendly staff and a name I trust! Chad was my tech, and he’s super professional and did a great job. -
Review 53 (2024-04-01 - Rating: 5)
Ian helped us find the problem quickly and without fuss, and even though it wasnt exactly the news my wife and I wanted to hear, he helped us figure out the best options and explained the next steps.Pete was incredibly helpful and worked with us to ensure were getting exactly what we need without overcharging or upsizing us, and took the time to elaborate on any questions or concerns we had.Overall, they were extremely friendly, calm, and professional. -
Review 54 (2024-07-29 - Rating: 5)
Austin and Ian both worked very hard and did an excellent job. I needed new gas service for a tankless water heater and appreciated their skill and expertise. -
Review 55 (2024-02-12 - Rating: 5)
Jay arrived on time as scheduled. He was quite courteous and professional. Jay took the time to explain the importance of the work being completed and kept me informed along the way. We couldn’t have asked for a better technician and truly appreciate his customer service and expertise! Thanks! -
Review 56 (2024-04-24 - Rating: 5)
Wonderful service! Dillon was a pleasure to work with. Professional and friendly. He had my plumbing issue taken care of in no time. Ive used Schneller Knochelman in the past and will happily continue to depend on them when necessary. -
Review 57 (2024-02-16 - Rating: 5)
Andrew Cash was very professional and friendly. He was very informative and honest. He explained in detail what was going on with our furnace and what we would have to do to either fix our unit vs buying a new one. I highly recommend him to anybody, he was that good. I hope that he will be the person servicing us all the time. -
Review 58 (2024-08-24 - Rating: 5)
Always a pleasure to work with the folks from Schneller. Very professional and courteous. Logan was excellent. -
Review 59 (2024-08-06 - Rating: 5)
Doug and Sam did a great job flushing out our water heater, and showing me how to do this myself. Very professional and very friendly. -
Review 60 (2024-02-27 - Rating: 5)
Ian did an excellent job explaining everything to us about the heating system in our new house. He was professional, knowledgeable, patient, and answered every question we had. He spent time with us and showed us everything first hand. He had ideas and recommendations but was not pushy and gave us his honest assessment. I hope we have him in the future. It was the best experience possible. Highly recommend Ian and Schneller Knochemann. -
Review 61 (2024-04-15 - Rating: 5)
Tony came out on short notice, was very friendly and knowledgeable. He called the manufacturer and found a warranty. Saved me some money and invited me to continue my business with the company. This is what you should expect from a quality tradesman and company. Thank you. -
Review 62 (2024-04-29 - Rating: 5)
I was referred to this company by a family member with a lot of experience with various contractors around the city of Cincinnati. The technician that came out to my home was very thorough and garnered a lot of trust. This is on the heels of calling in a different company prior, who quoted me 122x what Schneller quoted me (no that is not a typo). They have earned themselves a new customer in me! I will recommend this company to anyone who will listen!!!! -
Review 63 (2024-01-25 - Rating: 5)
Ive been an SK customer since 2016. Im a big fan of the equipment tune-up service they offer. This has been the most thorough tune-up visit Ive had to date, and weve had some great ones! Jay was prompt, courteous, friendly, and transparent throughout the whole process. He took the time to help us understand not only what he did, but why he did it. Jay earned my trust, and I will always request him for these, or any appointments, in the future. Thanks Jay! -
Review 64 (2024-08-09 - Rating: 5)
Austin did a great job answered all question. Fast extremely neat and clean job very courteous. Will use them again on other projects. Thanks -
Review 65 (2024-04-05 - Rating: 5)
I don’t leave a lot of reviews, but this guy was awesome. Polite, respectful, and knowledgeable. If more companies had guys like this guy, the world would be happy. I was very impressed. Rico was awesome and walked me through everything and even made my kids laugh. I appreciate it. -
Review 66 (2024-08-31 - Rating: 5)
Chad did a great job! He took the time to explain in easy to understand detail all that he found and worked on. Thank you! -
Review 67 (2024-05-10 - Rating: 5)
This was one of the most positive stranger-in-my-house-and-it’s-going-to-be-expensive experiences I’ve ever had. Dustin was totally professional and honest. I would highly recommend using Schneller Knochelmann for your plumbing needs and Dustin should get a pay raise. I hope I never need to call them again, but if I need a job done right and quickly I know who to call. Cheers! -
Review 68 (2024-01-23 - Rating: 5)
Tony was awesome! We had an issue that other technicians were not able to solve. He had it diagnosed in just a few minutes and repaired it on the spot. I would recommend Tony and Schneller Knochelmann to anyone who has HVAC and plumbing issues. True professionals!Dan Nicely was also fantastic. Diagnosed the issue with my sump pump quickly, had one on the truck, and had it repaired in just a few minutes for a reasonable price! Great service! -
Review 69 (2024-08-27 - Rating: 5)
On one of the hottest days of the year my air conditioner stopped working. The temperature in the house was creeping up into the 80s. I called about 4:45 and Chris Mattis arrived at 6:15. He immediately knew what the problem was and fixed it. Then checked the unit outside, the thermostat, battery and was gone. This is not the first time they have come to my rescue in a emergency situation. I appreciate that Chris came so promptly and was able to take care of the problem. Thank you. -
Review 70 (2024-08-23 - Rating: 5)
Matthias is great he is knows what he is doing he showed up on time and was very respectful he had my issues fix in no time -
Review 71 (2024-05-09 - Rating: 5)
Ian was so nice and very professional. He knew exactly what he was doing and didnt waste any time at all getting us up and running. Thank you Ian! Cody was just as wonderful as Ian! Thank you for doing such a great job and being so nice ! It was a pleasure to.meet you both. -
Review 72 (2024-05-01 - Rating: 5)
Kevin is FANTASTIC! He is the best person I have ever had to work on my air/heat system. Does a great job, explains everything he does to the system, how to best use it and is just such a nice person! I want him every time and if you can give that guy a raise do it! He is a keeper and he is why I use your company. Best,Jennifer Murray -
Review 73 (2024-02-29 - Rating: 5)
I worked with John McGarr this morning who looked at the AC unit that needs to be replaced. He was professional and personable and interested in the work we do at our facility as well. He seemed knowledgeable and confident in the information he provided. It was a great experience! Thank you! -
Review 74 (2024-05-04 - Rating: 5)
David Rose and Luke did great work at the house today. I feel BEYOND SATISFIED with the services (AC tune-up) rendered. Clear and consice diagnostics of potential issues & a crash course on the economical functionality of my thermostat. 👍👍👍 -
Review 75 (2023-12-11 - Rating: 5)
Caleb was my service tech for both tune ups this year. He gave an honest assessment of what my system needed during each visit, without trying to talk me into doing anything unnecessary. I always appreciate a service that is straightforward and not constantly trying to upsell. I have been a Schneller customer for 9 years now and every service tech that has come to my house during that time has been just like Caleb, and I appreciate the consistency they provide. I will remain a customer as long as they continue to deliver the same quality service! -
Review 76 (2024-08-30 - Rating: 5)
Luke stopped by to perform a semiannual HVAC checkup. Luke was prompt, professional and friendly. He did a thorough job paying attention to detail and leaving no trace. Luke kept me informed about each step and patiently answered all my questions. A job well done in my opinion. -
Review 77 (2024-08-26 - Rating: 5)
Daniel Nicely did a great job explaning the estimate and reviewing my options. Even though I did not go with the service he was super friendly and understanding.Thank you Dan -
Review 78 (2024-04-23 - Rating: 5)
Cody came out and did a fantastic job of deep cleaning about 10 years of built-up debris out of our AC system. Before it was barely keeping the house cool, and the upstairs was about four degrees warmer than downstairs. Afterward we had cool air consistently through the house, and it took the system far less time. He told us what was wrong and never tried to upsell us. -
Review 79 (2024-01-12 - Rating: 5)
Mike was awesome. We had some unexpected snags happen on the install ( because of our old machine, not them) and he communicated and was professional and cool calm and collected. The crew was super respectful and timely. The clean up was spotless. Everything was explained to us, and I just dont have enough kind, awesome things to say about our overall experience with Mike, Mark our sales guy and our entire Schneller Knochelmann experience -
Review 80 (2024-05-11 - Rating: 5)
Rico was polite, professional, on time and did a great job! He was considerate when it came to wearing his shoes in the house. He kept asking if we had any questions and did a great job tuning up out A/C unit. -
Review 81 (2024-03-13 - Rating: 5)
Dustin did a great job. Schneller Knochelmann has been doing my HVAC & Plumbing for several years now and I have been very happy with everything they do. If something isnt quite right, it is handled immediately without question. I am a fan! -
Review 82 (2024-02-21 - Rating: 5)
Our home furnace install was seamless and done with care!! The technician Mike G and his son were responsible, careful, and knowledgeable. Mike explained from beginning to end what we were getting, walked my husband and I thru an unexpected change all the while making sure we were kept in the know and informed correctly. Thank you Schneller Knochelman for a great job at both sites! Both home and rental property furnaces look great and are running smoothly 👍. -
Review 83 (2024-08-07 - Rating: 5)
Grateful for these folks!My tech Chris Hinkel found some pretty serious issues on my older unit, during routine maintenance….gave me multiple , clear options and safety tips until it’s fixed or replaced . Affordable maintenance plan also pays for itself. Thanks y’all! -
Review 84 (2024-01-10 - Rating: 5)
Adam was great! Took his time, showed me how to change my humidifier filter for future reference, and made sure I knew what he was doing. He arrived in the time frame for my appointment and was done right on time. Definitely recommend. -
Review 85 (2024-05-06 - Rating: 5)
We wanted to have our heat pump moved from the back of the house to the side, away from our patio. Max was just awesome. Courteous, intelligent and knowledgeable. He explained very well what he was doing and gave me great confidence. He also made sure that everything was spotless before leaving despite being already quite late. We have been a customer of Schneller for almost 2 decades and the staff always came through. Many thanks. This visit was a follow-up to the relocation. Well done. No issue. -
Review 86 (2024-07-29 - Rating: 5)
Alex was great! He addressed my issues and was very thorough in his work. -
Review 87 (2024-09-13 - Rating: 5)
We’ve had Schneller Knochelmann out for many plumbing needs and they always do a great job! -
Review 88 (2024-01-03 - Rating: 4)
Tech Ian was kind, informative, clean, helpful, and prepared. He was quick at checking our system and thorough in pointing out our issue. Well have him back anytime.The office, however, cant get their times straight. My appointment changed twice from 8, to 8-10, to after 10, poor Ian left to smooth it over. -
Review 89 (2024-04-21 - Rating: 5)
John did an incredible & thorough job of inspecting our HVAC system, cooling unit, and air ducts. We felt like he was knowledgeable and professional about what he recommended. The process of choosing the right system for us didn’t feel salesy or forced. He answered all of our questions and scheduled us for an install promptly. -
Review 90 (2024-08-28 - Rating: 5)
Update: Always prompt, friendly and fair. Chad Leforce came out today for AC tune up and was a great technician. Good communication all around. Happy with my decision to be a customer.Initial: I have now been using this company for nearly 6 months. They go above and beyond. Best heating, AC and plumbing company I have ever used. They will continue to have my business going forward. -
Review 91 (2024-01-24 - Rating: 5)
Very Prompt service. Our technician Chris Hinkel was very thorough in his explanation of what he was checking. He was able to locate the source of our issue and have it fixed in no time. He also took the time to explain why the problem occurred and also offered up a few troubleshooting tips as well. Very pleased with his expertise, efficiency and his overall character ! We appreciate you Chris ! Highly recommend ! -
Review 92 (2024-04-20 - Rating: 5)
4/20 Today, my service man was Tydus; he was absolutely amazing. Polite, friendly, listened to all my concerns and addressed each individually. His work was thorough, and precise. Have not had a bad experience with this companynsince the beginning. Thank you for the continued GOLD STANDARD service you provide to all.Bryce was very pleasant, polite and overall awesome tech. He explained about any concerns or questions I had.... would tell everyone I know to use Schneller Knochelmann. Everyone Ive dealt with to this point have been so helpful and Courteous. Great company to work with overall. Also, my appointment window was 12 - 2 I believe and they were early, not only that they communicated that to me in advance. Pete, was my sales person and Tim was the installer(asking with a few others) Awesome experience.Signed up for the service plan, which I was pleasantly surprised to see all the perks the plan offers, and affordable.11/07 Had Tony today do my system service, he was on time, polite and worked fast and efficiently. As usual I had questions, and he took time to answer them in a language I could understand. Love this company will never go elsewhere again. Tell everyone whose looking to use Schneller Knochelmann, no ones better. -
Review 93 (2024-05-08 - Rating: 5)
Logan was very helpful in figuring out my plumbing issue and was quick to resolve it. He also took on my running toilet problem. Thanks Logan for help!! It was a refreshing experience to have someone with the knowledge and skills to match!!👍🏿🙌🏾💃🏾 -
Review 94 (2024-05-14 - Rating: 5)
Tony did a great job. Very thorough and knowledgeable and made the repair process easy. I would highly recommend for any of your needs. -
Review 95 (2024-03-15 - Rating: 5)
Very happy with my first experience using Schneller Knochelmann! Every person I spoke with was knowledgeable, professional and very helpful. Dakota arrived within a few hours of my initial call and repaired my emergency plumbing problem. I will try HVAC service in the near future. -
Review 96 (2024-04-04 - Rating: 5)
Scott Butler was great to work with for my service call. He walked me through the process and answered my questions thoroughly. He was considerate of my property and then thanked me for allowing him to be of service!! -
Review 97 (2023-12-27 - Rating: 5)
Matthais came to do a routine tune up of our home furnace as my wife and I are preparing to move out in a few months. He did a great thorough job and shared all the details we needed in order to keep it maintained and up to code for inspections. He also included a lot of detailed notes and important things to mind on our invoice receipt. I’ve mentioned to him that we’re also looking to do a tune up of our AC system next spring and encouraged us to reach out again. Would highly recommend these guys! -
Review 98 (2024-03-12 - Rating: 5)
Very efficient , informative and professional. I HIGHLY RECOMMEND Schneller Knochelmann! 👌 I purchased a New Furnace and Air Unit from them. Mine was an out dated, 60 year old Furnace and 50 year old Air unit. So, yeah it was time to upgrade. The communication was impeccable. They called before they came out, they showed up when they said they were going to. The team they sent out to remove and reinstall the new units,Was very Courteous, Professional, and Efficient. What I thought was gonna be a two or three day process, SHOCKINGLY only took them about 6 hours. To Remove and Reinstall the New units, and have them up and running. I cant say enough, about how Happy I am, with the whole experience I had, with Schneller Knochelmann. From sales, ( Pete Knochelmann), to the Team they sent to do the Work. They are very Reasonable, and I HIGHLY RECOMMEND Them! THANK YOU Schneller Knochelmann for the Great Experience! -
Review 99 (2024-05-21 - Rating: 5)
Chris and his partner did a great job. They were cautious and covered their shoes evey time they entered the house. When it is time for my next furnace/ a/c checkup I would like them. Thank you -
Review 100 (2024-08-14 - Rating: 5)
Isaiah M. was informed, helpful, and personable. Represented your company wonderfully on a first visit. Thank you!! -
Review 101 (2024-04-13 - Rating: 5)
I switched to this company just earlier when I scheduled a routine A/C maintenance, then my sewer & water lines clogged & overflowed due mostly to tree roots & very old cracked pipes. They came out very promptly but couldnt auger out & camera showed vast damage; complete replacement was recommended & I agreed to full servicing. Mr. Butler was the primary contact; he came out, evaluated, even suggested a possible cheaper option (that guy came out promptly also, but I decided to go with the full replacement as his cost was abt 2/3 of full replacement anyway.) I had to remove my very large pear tree which sat directly over the pipes, then excavation was done around the insane amt of rain we had during those few weeks, but they were out here the days of no rain. Work done in 2 days, even w/light rain on 2nd day. Mr. Butler was very patient answering all my questions & keeping me informed of progress. He & his crew were outstanding. Also pleased that all the initial auger visits & camera were no charge when I went w/the full excavation. & did I mention my water heater went out AT THE SAME TIME; had them replace that also. Yes, I will definitely use this company in the future. -
Review 102 (2023-11-24 - Rating: 4)
Logan was very professional. He helped us get the best price and we are looking forward to the work to be done.Dustin returned to do the work we need done and did a fantastic job. We are very satisfied and would highly recommend Schneller Knochelman -
Review 103 (2024-05-04 - Rating: 5)
Ben Nason from Schneller Knochelmann did a great job with our spring HVAC service. We had been having trouble with putting our filter in and out since the new install in 2023. Ben took the time to understand where the filter was dragging and to modify the slot for it so that it could be installed and removed much easier. Many service people would not have taken the time to focus on this. He of course did a good job with the rest of the service, and explained all that he learned. Many thanks, Ben and Schneller Knochelmann. -
Review 104 (2024-02-09 - Rating: 5)
Sean was excellent to work with during our maintenance appt. He was very professional and answered all our questions. We have only been working with Schneller Knochelmann for less than a year at our house but they have been really great at helping maintain our HVAC system and keeping it running efficiently. -
Review 105 (2024-03-18 - Rating: 5)
Mike and his team did a great job of installing our new HVAC system. They arrived on time and went through a lot of precautions to protect our carpet, flooring and walls before they started the installation. Throughout the process they kept me informed of what they were doing and what was happening. Mike did a detailed walk though of the new system before he left and helped me properly set up the app so I could control the system with my phone. Mike and team were extremely courteous and professional during the entire installation process and very easy people to work with! -
Review 106 (2024-05-16 - Rating: 5)
Logan visited us today to give an estimate on replacing a 24 year old water heater. He was very polite, explained in detail what needed to be done, and will replace water heater this afternoon. Great service. -
Review 107 (2024-01-13 - Rating: 5)
My wife Pat and I were very comfortable with Lawrence’s explanation of our situation. A very professional, intelligent and in-depth interaction sharing our options with heating and air conditioning. We will continue to go first line with Schneider and Knochelman Plumbing. Excellent customer service is what we expect and it’s what we received. -
Review 108 (2023-08-03 - Rating: 5)
Cole was very knowledgeable and very customer service related, and he did a great job! He also explained all about our nest thermostat which we were clueless about, and showed us how to put the app on our phone to control it from outside our home.. Very patient and kind. Great guy and he did a great job too! -
Review 109 (2024-04-15 - Rating: 5)
Matthais is amazing! He came and fix my mini split problem after I went through multiple other people! I was even told it I may just need to buy a new unit. Not at all the problem was simple but you needed the knowledge Matthais has to know what it was. Also he goes above and beyond explaining things to me when i know next to nothing about my mini split. He is now forever my ac guy! Thank you so much. -
Review 110 (2023-10-06 - Rating: 5)
Dylan was our comfort specialist. Nice young man that served our country. He assessed our situation and equipment and found our unit was 18 years old. We had recently purchased our home and am new to the Cincinnati area. Dylan was not pushy. We chose the most cost effective unit to fit our budget. The next day a crew of 6 showed up at my house and by 2:00 had AC. Mark and his crew were amazing form start to finish. Putting down drop cloth all the way from the door mechanical room. After the job was completed they cleaned up as if they were never there. I would recommend them for any of their services. -
Review 111 (2024-05-08 - Rating: 5)
Dillan is excellent at his job from both a technical and customer service perspective. He was courteous and communicated what he was doing very well. I would recommend him for any future job. -
Review 112 (2023-11-22 - Rating: 5)
Issues are never fun, but I wanted to share my personal experience with this company. We paid a pretty penny to do a full replacement of all our units a few months back. Unfortunately, one of the units had a faulty part and needed replacement. Obviously this was an issue with the manufacturer and not Schneller Knochelmann but it was frustrating nonetheless. Upon reporting the issue I received a call from manager Bobby Hubbard who promptly resolved the issue and made things right. I have nothing but positive things to say about this company and my experience with them. -
Review 113 (2024-05-01 - Rating: 5)
Tony has great HVAC knowledge and expertise, was extremely professional, and gave me all of my options. We always have excellent service and pricing from this company -
Review 114 (2024-08-01 - Rating: 5)
Maxwell answered all my questions and explained the importance of maintenance. As well as telling me what he was going to look at and how long it would take. -
Review 115 (2023-07-11 - Rating: 5)
Every one of our service visits, sales conversations, or even basic diagnostics appointments has been nothing short of extraordinary service. We have been educated without condescension and have been left feeling informed, confident, and supported by Schneller Knochelmann and their people. Ian took care of this this time (and was incredibly kind and helpful), but everyone we’ve dealt with has gone above and beyond. These folks are worth every penny! Best service out there. -
Review 116 (2023-08-14 - Rating: 5)
On the hottest week of the summer our Air Conditioner decided to give out. We called Schneller and Knochelmann, and they were able to fit us in right away for an inspection to see what the problem was (and on top of everything this happened right before the weekend). They showed up on time (on a Saturday) and quickly pointed out the problem. That very same day they were able to send out a maintenance technician for another inspection and to present us our options of what could/needed to be done. They were very thorough and proficient. On top of that, us being new homeowners bombarded Zach with questions to get a better understanding of what was going on and he took the time to answer all of our questions. Once that was done they were able to fit us in that following Monday to install our new Heating and AC unit. They were able to get it done in one day with minimal issues. They were very professional and had great communication. -
Review 117 (2024-04-19 - Rating: 5)
Matthais did an exceptional job of diagnosing several issues with my air conditioning. These may have been overlooked by other technicians or exaggerated to run the bill up. I was prepared for a big bill and walked away with a complete fix post diagnostic at a very reasonable cost. -
Review 118 (2024-01-23 - Rating: 5)
Long story short, Matthias had the heat back up and running in no time! Very professional he did a thorough assessment of the heater, found the problem and solved it! I appreciated him explaining the issue and the options I had. Cant speak anymore highly about my experience. 10/10 -
Review 119 (2023-12-18 - Rating: 5)
All people we encountered were very professional, kind, and well equipped to do what they were doing. When we encountered a small problem after the installation, they came out very quickly to resolve the problem. We would not hesitate to use their service again should the need arise. -
Review 120 (2023-10-31 - Rating: 5)
Schneller Knochelmann is the best. We are currently using them at our home and two of our childrens homes. Ian did a great job being on time, diagnosing the problem and describing it in detail, and talking us through the solution, at no cost ( because he couldnt fix it and we had to buy a new system). Pete Knochelmann came the next day, described what he was recommending, and found a solution that met our needs and budget perfectly. He scheduled installation in three days. Incredibly efficient process! Both men were friendly, patient, and professional. I highly recommend Schneller Knochelmann.Postscript, same day as above: We just had David Rose at another property for a furnace tune up under our maintenance plan. As always, David was prompt, efficient, professional, and friendly. Weve never had a bad experience with Schneller Knochelmann.Final entry: Mike Grube and a helper did the installation at the first property I mentioned. Prompt, efficient, professional, friendly, explained everything, cleaned up thoroughly. Perfect! -
Review 121 (2023-10-11 - Rating: 5)
Kyle did a great job removing our old furnace, and installing the new Rheem furnace. Nice clean installation! Great job! -
Review 122 (2024-08-17 - Rating: 5)
Nick was very polite and professional. I was very happy with his work. -
Review 123 (2024-04-18 - Rating: 5)
Our AC wasn’t working quite right when we started it up this season. We had fast service-the same day we called. Matthais is always professional and friendly. He got us up and running quickly so we won’t have any issues when the real hot days set in. We appreciate him, and being on the maintenance plan has been so worth it! -
Review 124 (2023-11-07 - Rating: 5)
Logan was awesome to work with! I called at 730am, he was here by 8am, and he did the install for my water heater the same day. He was super helpful, friendly, and informative. Logan did a great job and I will definitely be back for any plumbing or HVAC needs! Thanks for the helps guys! -
Review 125 (2024-03-13 - Rating: 5)
Chris and his partner did a wonderful job performing a routine cleaning of my furnace. He was straightforward and honest about my furnace needing a deep cleaning to run effectively. I plan to have this done prior to next winter. God bless Chris! -
Review 126 (2024-01-13 - Rating: 5)
Schneller Knockleman has always done a great job with my furnace and AC. I needed a plumbing solution, they were able to schedule someone to come out quickly and Logan did a great job. He even took the time to take a look at another leak we had in a different part of the house and gave us a quote. Really appreciated his professionalism! -
Review 127 (2024-03-02 - Rating: 5)
John was friendly professional, he presented a very informative explanation of the hvac system options, the overall presentation to determine the quotation was more than I expected. Schneller Knochelmann should be very satisfied with John as a sales rep for their organization. -
Review 128 (2024-04-22 - Rating: 5)
Jared did an excellent job. He explained what he was doing and pointed out some additional potential issues that need to be addressed. I have used Schneller Knochelmann before, and will continue to do so, -
Review 129 (2022-11-28 - Rating: 5)
Very knowledgeable. Done the testing and ISU check to see if the new heater is working properly. Used the proper testing thermometer to insure temperature heating was coming on in EMG heat cycle. Everything was working as required. Thanks again Eric -
Review 130 (2024-03-20 - Rating: 5)
Hunter was right on time and was extremely knowledgeable. He walked me through each step of the service and provided info on additional services I might need. He actually showed me that my humidifier hadn’t been working for the last 2 years and was able to get it running right then and there. Would definitely recommend Schneller Knochelmann to anyone who is in need of a great HVAC company -
Review 131 (2024-04-29 - Rating: 5)
Jeremy did a great job quickly diagnosing what was wrong with our AC and fixing it. I liked that he took the time to make sure I understood the fix and answer other questions I had. -
Review 132 (2024-05-09 - Rating: 5)
Mr. Zach S. Did a fantastic job today. I have my home plus two rental homes with HVAC from Schneller-Knochelman. Mr. Zach S. Did the spring AC check on all three today. He arrived, started working, and kept going until all three were completed. He also quoted duct cleaning at the third house. Zach was extremely professional, thorough, and very pleasant to work with. Thank you for all your hard work today. It is much appreciated 🙂 -
Review 133 (2024-01-26 - Rating: 5)
Tim Diss was friendly and knowledgeable while explaining how he and his crew would proceed with the replacement of the furnace and AC units. He first had the crew install a protective covering over the carpet from the entry door to the utility room. The installation and cleanup met my high expectations. -
Review 134 (2024-07-26 - Rating: 5)
Fantastic service. As always. Alex was my tech and he did a great job. -
Review 135 (2024-04-30 - Rating: 5)
We have been customers with Knochelman/Schneller Knochelman for nearly 30 years. We’ve never had a bad experience. All the technicians are knowledgeable and courteous. We highly recommend them for preventative maintenance, repairs & new systems. -
Review 136 (2024-02-28 - Rating: 5)
Anyone who has come out to my place has been friendly, courteous, and happy to answer any questions! Nobody likes an estimate window of when a repair person will be out to your house but with Schneller they always communicate when the tech is on the way which is super convenient! -
Review 137 (2024-03-21 - Rating: 5)
I trust Schneller Knochelmann to keep my hearing and air running at peak performance. Rico was excellent - very professional and friendly, a strong communicator, and very knowledgeable. He’s a excellent representative for your business! -
Review 138 (2024-03-28 - Rating: 5)
Cody was great. Professional and very nice. Explained everything regarding my new water heater. Highly recommend him and Schneller Knochelman. -
Review 139 (2023-09-29 - Rating: 5)
Austin was great! He explained how the new battery backup for the sump pump works. I appreciate his timeliness and excellent communication skills! This is the third technician (various services) from this company and I have no hesitation in calling them again for any future need. This company is top notch for sure! -
Review 140 (2024-03-19 - Rating: 5)
Pete arrived on time and was very friendly. Pete asked what we were looking for and was understanding. Pete explained multiple options and what systems are available that would work for our home. No extra sales pitch or fluff was given. -
Review 141 (2023-07-14 - Rating: 5)
I called and spoke with Jeremy when my air conditioner broke and I can honestly say I have never had a better experience with a service provider. He was honest and helpful from the start and gave me an accurate quote so I knew what to expect my service to be. It only took 16 hours from my call to the nice men at my house fixing my unit. Great service, and cheaper than what I was quoted at their competitors. -
Review 142 (2024-04-24 - Rating: 5)
Service was prompt and courteous. They called to let us know when they were on the way and they arrived within 15 minutes. Logan was very friendly and did an excellent job. -
Review 143 (2023-11-15 - Rating: 5)
Andrew did a great job of telling me what was wrong with my furnace. Dylan did a great job of walking me through my options. I would give both of these guys and the company an A+. I got my new furnace installed and boy they were fast, they installed it in a little less than four hours. It works great. AAA+++ -
Review 144 (2024-07-26 - Rating: 5)
Logan was professional, on time and fixed the water heater issue. Would highly recommend this company. -
Review 145 (2024-03-21 - Rating: 5)
When my furnace stopped working, I was dreading having to call someone. But Cody S. was the nicest guy. Knowledgeable, professional, friendly. I dont want anyone else touching my HVAC system from now on. Give that man a raise. -
Review 146 (2024-08-27 - Rating: 5)
Kevin has been great and explains everything he’s seeing. Great customer service. -
Review 147 (2023-12-14 - Rating: 5)
Logan arrived on time, assessed the faucet replacement situation, answered all my questions, gave me a cost to complete figure and then proceeded to do the removal and installation. Upon completion we checked for leaks and proper faucet performance. He also recommended that some of my drain pipes should be replaced at some time as they are metal and wouldnt last as long as the non-metallic pipes that are also being used in the drain -
Review 148 (2024-08-15 - Rating: 5)
Ben did a great job and made sure the job was finished! Thanks for getting our AC up and running! -
Review 149 (2023-06-30 - Rating: 5)
Ian provided first class service. He was timely, courteous, and communicated well. While he didn’t fix the unit on the initial visit, he confirmed what was wrong with the AC(dead compressor), how he determined it failed, and shared options for moving forward. He scheduled same day follow up service. Not the first time I’ve used Schneller Knochelmann, and won’t be the last. They have been consistent with their responsiveness and overall service and upfront with costs. -
Review 150 (2023-08-19 - Rating: 5)
I had my first experience today with Schneller Knochelmann and Cody Baker was my plumbing technician. He was absolutely amazing! He not only solved my immediate issue but conducted a careful inspection of my plumbing which revealed a problem that needed addressing. He was very knowledgeable about plumbing and the company’s pricing, etc. In addition, he was professional and also very personable. He represents his company well and I will definitely continue my relationship with them. -
Review 151 (2024-02-14 - Rating: 5)
Hunter explained everything thoroughly and clearly. He is very knowledgeable and was glad to take the time to hear and answer all my questions. Did the needed repair and Im confident in the service and work done. -
Review 152 (2024-08-07 - Rating: 5)
First rate work performed by Matthais installing new AC coil. Would definitely recommend. -
Review 153 (2024-08-31 - Rating: 5)
Justin came to the house first thing to help with our A/C unit. Justin alerted us 30 minutes before arrival via text and email. I was very pleased with his prompt arrival, professional and kind customer service -all attributes I have grown to expect from our years with Schneller Knockleman!! -
Review 154 (2024-05-14 - Rating: 5)
Andrew was very knowledgeable and polite. He came in for a tune up and got me set up with an appointment to quote a replacement unit after running some tests. -
Review 155 (2024-03-19 - Rating: 5)
Dan was professional, polite, and he quickly identified and fixed the leak. Price was ok and I am very happy to have everything fixed. Would call again. -
Review 156 (2024-01-19 - Rating: 5)
Schneider Knochelmann were professional, answered their phone and were able to schedule someone out next day! Clay came out and did a great job was kind and courteous, called ahead and let me know when hed be here and showed up on time. I will be using them again in the future! -
Review 157 (2024-04-12 - Rating: 5)
Clay Gray was the plumbing technician who came to our home. We had a clog in a drain that serviced the kitchen. His service was excellent. He was very nice, polite and personable. Clay took care of the issue quickly and professionally. He was a pleasure to have in our home. -
Review 158 (2024-01-13 - Rating: 5)
Nathan was phenomenal. Timely, communicative, and extremely knowledgeable. Helped us urgently with a blown fuse and inoperable thermostat before the freeze set in. Will be my first call next time we need HVAC assistance. -
Review 159 (2024-09-05 - Rating: 5)
Professional, knowledgeable, and straight forward. Made a tough situation much more bearable and it was appreciated. -
Review 160 (2024-03-18 - Rating: 5)
Dan Niceley did great work installing grab bars in our master shower for my wife who is recovering from heart surgery. He was professional, kind and his work is top notch. Highly recommend! -
Review 161 (2024-03-05 - Rating: 5)
Larry was great! Very knowledgable, respectful, and professional. I’m beyond confident in being treated with honesty, fairness and high quality workmanship. If I could give 6 stars I would. I’d recommend using Schneller and Knochelmann for any HVAC, Plumbing or Electrical in the future. -
Review 162 (2023-07-21 - Rating: 5)
Caleb is amazing and very professional. Our pup got lots of head rubs too, we love animal people. Andrew was out first to access and he is top notch as well. Highly recommend this company. Their technicians are the real deal. -
Review 163 (2024-01-18 - Rating: 5)
Scott and Rick listened when I told them what I had already tried to fix the problem. It’s just wonderful when someone actually listens and then asks follow-up questions, isn’t it? They examined the sink area and the basement pipes, giving me some instruction on how to keep the pipes from freezing, explaining why as well as how. They cleared the sink drain without leaving a mess and stopped the leak in the basement. Throughout they were cheerful and professional and obviously on top of the job. The most pleasant plumbing repair experience one can I imagine. Thanks. -
Review 164 (2024-08-29 - Rating: 5)
Tony H is a great technician. Very professional, courteous and knowledgeable. -
Review 165 (2024-04-19 - Rating: 5)
You can’t go wrong with Schneller Knochelman - they are fantastic! I’ve used them for several plumbing issues plus new HVAC, can’t say enough about them! Professional, call them anytime, text prior to arrival with a picture of the rep. -
Review 166 (2024-02-02 - Rating: 5)
Very thorough HVAC inspection, very clear in changes made, and flexible to work with. Cody was very professional and kind, I felt like he had our best interest in mind, and very good with my dog! -
Review 167 (2023-10-13 - Rating: 5)
Scott was very thorough, professional, polite, and I could tell very experienced. I requested a first available appointment and Scott arrived same day within 3 hours. This was my first time using Schneller Knochelmann plumbing but so will definitely use them again in the future. -
Review 168 (2024-03-13 - Rating: 5)
The repairmen were able to come to my house the same day I called and had my furnace running in a matter of hours. They were friendly and professional. I recommend them without hesitation. -
Review 169 (2024-09-04 - Rating: 5)
Again another job well done by the young men who came out and got our water back on track. Thanks so much -
Review 170 (2024-07-30 - Rating: 5)
Very professional, direct, and flexible in dealing with our needs. Been a constant theme with all of SK folks. -
Review 171 (2024-01-05 - Rating: 5)
Always a pleasure having Scott Butler around. On top of being a veteran to our great nation, the man is very knowledgeable in his industry and a great sense of humor. This can help ease the subtle sting of the type of problems we deal with in the plumbing world, especially the cost! We appreciate Scott! -
Review 172 (2024-01-29 - Rating: 5)
Once or twice a year Jay visits our property to performpreventative checkups and maintenance. Its always productive and a pleasure to have him around. Highly recommend! -
Review 173 (2024-08-23 - Rating: 5)
Ben was quick and professional. Cleaned up very well. No more leak. -
Review 174 (2024-01-13 - Rating: 5)
The two men who came to my house were courteous, knowledgeable and efficient. They spent time to diagnose my problem. I was very happy with the work they did. -
Review 175 (2024-05-22 - Rating: 5)
Dylan did a wonderful job of analyzing what the requirements would be for a new furnace and air conditioner, clearly explained all that was involved, and we ordered a unit that will be installed tomorrow. -
Review 176 (2023-08-16 - Rating: 5)
Schneller & Knochelmann technicians are courteous, friendly and happy to answer any questions related to your unit, maintenance or issues you are having. I’ve been very happy with their service. Rico did a great job today and was a pleasure to work with. -
Review 177 (2023-10-31 - Rating: 5)
Exceptional and reliable service from a family owned company. Have had the most professional experiences with Heating/Cooling service & diagnostics, HVAC replacement/installation, as well as plumbing inspection/maintenance. Had the pleasure of having Dustin help with the plumbing inspection and solving the water pressure issue I recently had. Will always recommend this company to friends and family when needed. -
Review 178 (2024-10-14 - Rating: 5)
LOVE THEM ❤️ Justin was super friendly and knowledgable. Also only charged me the diagnostic as it was a simple fix. Will be using for all future repairs. Thank you! -
Review 179 (2024-03-20 - Rating: 5)
Jared Shoemaker installed a new water heater in my condo yesterday and he did a great job. Was on time at 8:00am and when I ordered the water heater he came back the same day and was finished installing at 2:00 pm. He was very informative about the condition of my old water heater and explained the installation and price of a new one vs. repairing the old water heater. Schneller Knochelmann always sends good people. -
Review 180 (2024-03-22 - Rating: 5)
Dan was very nice, professional, very experienced and replaced my leaking bathtub diverter quickly. I will call them again for any plumbing work that I need done. He had fixed another more perplexing problem in my other bathroom but I waited too long to be able to give a positive review on that job. -
Review 181 (2024-08-05 - Rating: 5)
Did a great job explaining concerns and need for a new part and suggested maintenance while we are undergoing a dusty remodel. -
Review 182 (2023-08-09 - Rating: 5)
Ian was awesome! Even though our news was not good, he was very upfront on our options. Explained in detail (and let me take pics) what had happened. Got us on the schedule this evening to talk with another rep on our options. Very friendly and professional- all while being sympathetic to our dilemma. -
Review 183 (2024-02-21 - Rating: 5)
Dylan was very professional and personable. He explained everything to my satisfaction and left plenty of time for questions and was very patient with me. I feel like he was honest and straightforward offering several options to correct my heating/cooling issues. Thank you so very much Dylan. It was truly a pleasure doing business with you. -
Review 184 (2024-04-03 - Rating: 5)
I am on Schneller Knochelmanns maintenance program, and this morning noticed that the furnace wasnt kicking on. Placed a service call late morning and Jeremy and Chad arrived early afternoon, figured out the problem, and got it started. To be proactive they went and got a part and replaced it so the problem couldnt happen again. Neat and courteous. -
Review 185 (2024-01-05 - Rating: 5)
Schneller Knochelmann installed our hvac system and continues to provide periodic service. Weve always had excellent experiences. They are always professional and courteous. Tydus in particular is an excellent technician. He is the type of employee every business owner hopes for. -
Review 186 (2024-08-14 - Rating: 5)
Called on a Sunday afternoon and Andrew was at my house by 8:30 Monday morning before we faced the 92 degrees outside temps. Our system is original, ancient and we knew this day would come as its long overdue. I’m getting my quote for replacement just a couple hours and will be installed tomorrow. I will update my review after install. I believe all will go as it has before, fantastic service.Update: my new HVAC system was installed the next day and has been working perfectly even with these extremely hot days with triple digits after heat index. A tech came right away, Caleb Stevens, when I called with some questions about new unit and was very helpful and kind. I know they will be Johnny on spot should I ever have problems down the road. If you sick of getting the run around and looking for a great company that stands behind their work and products, I highly recommend them! -
Review 187 (2023-09-30 - Rating: 5)
Update: My request was resolved althought it took some time and needed some push from us. However, I accepted their answer and as I said, I updated my review.____________________________________________I never want to leave a review less than 5 but this gives me mixed experience. The team did a wonderful job of coming and installing a water heater. Maybe were missing something but we still have not received the warranty as promised. We paid not a small amount so we just want some guarantee. This companys service is great but please also pay attention to these details as well. I will change the review if my request is taken care. -
Review 188 (2023-12-15 - Rating: 5)
Ben was on time and very friendly and helpful to me. Extremely professional - great smile! Even though he was not Adam Wilson (my all time favorite), I will request him in the future! -
Review 189 (2024-04-15 - Rating: 5)
Always a nice pleasant experience. Today they did the pm service and did great. Shoe covers, uniformed, pre call, and pre text to show who was coming. Couldn’t ask for better. -
Review 190 (2024-04-26 - Rating: 5)
Ben was helpful in explaining all the details of what was done as well as outlining future maintenance. We would love to have him back for future maintenance appointments he was very thorough, helped us understand all that he was doing and was a very personable and pleasant individual to have working in the home. -
Review 191 (2024-02-02 - Rating: 5)
Nick has been to my house a few times, it’s always 1 thing after another with an old house. This time was bursted pipes after freezing from cold weather. He did a great job and made sure he checked everything before he left, even the little extras like my toilet leak caused after the freeze. Downside was the high price like $1,000 alone just for crawl space work. But that’s not his fault. Upside is I now get free plumbing inspection and half price for any future work because of how much I spent… $5k total…Thank you Nick, and your team for all your hard work.