Bassett Services Heating, Cooling, Plumbing, & Electrical

Located in Cincinnati, Ohio

Address: 4030 Mt Carmel Tobasco Rd, Cincinnati, OH 45255, United States

Phone: +1 513-676-0445

Rating: 4.9

Services

On-site services
Online estimates
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-10 - Rating: 5)
Dylan was very thorough and answered all my questions. Very pleasant to deal with. A real asset for Bassett.Drew Scott did the installation of the two tankless water heaters. He was great to work with. Very meticulous and clearly knew what he was doing. We kept me informed during the 2 day installation. He was meticulous, experienced and clearly took pride in his work. Also a real asset to Bassett.Great team, great service.

Review 2 (2024-12-31 - Rating: 5)
He was the best, very friendly,polite and knowledgeable. Was done in no time. Tub drains, we laughed and joked he was very professional. Definitely will use your company in the future. Price was great too. Thank you.

Review 3 (2024-02-16 - Rating: 5)
Tim did an amazing job.Replaced 18 y old gas hot water tank with new Tankless systems.. professional and organized! Cleaned his entire work spaces before he left. Explained his work along the way..Very happy customer.

Review 4 (2024-11-07 - Rating: 5)
Chris was very careful and thorough and evaluating our situation. He was able to figure out that we missed putting our heating system on our generator and that was a big catch. He was patient with all of my questions and spent time to truly understand the whole situation. Thank you, Chris!

Review 5 (2024-11-04 - Rating: 5)
I had a new water heater and softener put in. Dylan Whorton did an awesome job. I would recommend him 100%. He moved a gas line. Long story short, our old furnace had to have pilot relit. Jeremy Goudy came out and less than 5 minutes had us up and running. I will definitely use these guys again 😊

Review 6 (2024-12-09 - Rating: 5)
Jared Madga is very nice. I am gold he took his time to figure out what was wrong with my water pump? Come find out the pipe going into my pump was frozen, so he knocked it loose and got it working again. I will keep using the company for any other work I need to my house.

Review 7 (2024-02-17 - Rating: 5)
Tim Bauer is the best! He was so professional, courteous, respectful, and efficient. I highly recommend Tim. Amazing service in a stressful situation. I would definitely call Tim again. Thank you so much sweetness.

Review 8 (2024-04-17 - Rating: 5)
Jacob Quallen deserves high praise for his exceptional work replacing both our water heater and main shut-off valve. His professionalism, expertise, and attention to detail were evident throughout the entire process. From the initial assessment to the final installation, Jacob demonstrated a thorough understanding of the task at hand and ensured everything was completed to the highest standard. He arrived promptly, worked efficiently, and took the time to explain each step of the process to us. Jacobs friendly demeanor and dedication to providing top-notch service made the entire experience seamless and stress-free. We are extremely satisfied with Jacobs work and would highly recommend him to anyone in need of plumbing services.

Review 9 (2024-12-03 - Rating: 5)
Would highly recommend Bassett Services! Chad was able to come out the same day, diagnose the issue and fix it in a very timely manner.

Review 10 (2024-12-23 - Rating: 5)
Alex did a great job, he was polite and knowledgeable. He answered all my questions.

Review 11 (2024-02-05 - Rating: 5)
We had Tim come and replace our shutoff valve for the dishwasher. He did a great job! Was fast, thorough and had us look afterwards to make sure everything looked the way we wanted. Would recommend these guys to anyone looking for plumbing done the right way.

Review 12 (2024-06-28 - Rating: 5)
The guys that came to hydro jet our main line did a great job. Explained and showed me everything very well. Both were extremely knowledgeable and friendly. As usual, would recommend you guys to others.

Review 13 (2024-07-10 - Rating: 5)
Dylan was great!...on time, professional and answered all my questions thoroughly...even ones that werent specifically related to the problem he came to assess.

Review 14 (2024-06-07 - Rating: 5)
All the Bassett employees were polite and personable. They were proficient and took care to leave our property as restored as possible before leaving. We will recommend this company to all our friends and neighbors who may be in need of such services

Review 15 (2024-06-26 - Rating: 5)
Professional, prompt, and amazing pricing. Eli came out using some really cool bluetooth tools to show and explain everything that was going on with our unit, and did it all in an incredibly quick fashion.

Review 16 (2024-02-12 - Rating: 5)
What an amazing experience! Tim was prompt and called to let me know he was coming. So friendly. Worked fast and made sure the problem with my toilet was fixed before he left. Very professional and knowledgeable! Would definitely ask for him to come out again if/when I need more work done!

Review 17 (2024-03-15 - Rating: 5)
Tim was awesome! We have tried multiple other plumbers and he is the first one that would tackle the job. He is polite, professional, and cleaned up the area as if he hadn’t even been there. We will definitely use Bassett again and request Tim.

Review 18 (2024-06-04 - Rating: 5)
Cody did an excellent job unclogging our kitchen sink. He explained what was clogging the pipe and the procedure to remedy the problem. Also answered additional questions that I had. Would definitely ask for him if any other plumbing issues arise.

Review 19 (2024-07-26 - Rating: 5)
Ricky was fantastic! He accommodated our needs and schedule and was very timely and did the job at or even above our expectations.

Review 20 (2024-12-27 - Rating: 5)
Work was completed in a timely manner and the plumbers were very professional. Seemed about $2000 high to me but I had no way of knowing for sure because I didn’t have time to get other estimates due to the urgency needed in getting it done. My tenant just texted me and said he is smelling gas again. Duke is coming out tomorrow

Review 21 (2024-04-19 - Rating: 5)
Phenomenal work. Came out for a hot water heater flush, but had a few other necessary items taken care of. Friendly, professional, and very clear about everything he was doing. Ill surely be giving them a ring again!

Review 22 (2024-06-18 - Rating: 5)
I believe the young guys name was Trevor and Dylan they did not play around they showed up and got to work immediately very hot day did not slow them down at all they cleared the clog and charged me exactly what they said no hidden fees at all great company two very good employees I recommend they get raises total gentleman and very good at their job very knowledgeable

Review 23 (2024-04-03 - Rating: 5)
Peter and his crew were on time (for both the estimate and the actual installation day) and efficient. He also helped save me money by not doing an unnecessary repair. Very happy with the work.

Review 24 (2024-05-28 - Rating: 5)
Dylan and Trevor were very informative and prompt. They gave me suggestions about my particular issues and quoted the price prior to starting work. Highly recommend.

Review 25 (2024-01-18 - Rating: 5)
Cody did a great job of running our new gas line through our garage ceiling and up the kitchen. There was a lot of insulation involved (quite a messy job) - he left the place looking better than he arrived. He was punctual and professional - would use again!

Review 26 (2024-02-28 - Rating: 5)
We cannot say enough good things about Tim Bauer from Bassett Home Services. During the 9 days that our kitchen sink drain had been clogged, we had 3 different plumbers come out to our home. No one could figure out our clogged drain issue until Tim showed up at our home on day nine. It took someone experienced like Tim, to think “outside the box”, and to come up with a solution to the problem. What he did was absolutely genius. He really thought it out and used some clever methods to find the solution that worked. Not to mention, he is such a super friendly and personable guy. Bassett Home Services should be proud to have someone like Tim representing the company. We give Tim 5 stars. ⭐️⭐️⭐️⭐️⭐️ Vinnie & Dawnia Kay Berardi

Review 27 (2024-06-20 - Rating: 5)
Aaron did a great job assessing our air condition issues. We appreciate the same day service with temperatures in the 90’s! Thank you!!

Review 28 (2024-06-11 - Rating: 5)
Great communication. The plumber, Cody was on time. Did a great job diagnosing and remedying the problem. I would highly recommend this company and plumber.

Review 29 (2024-03-01 - Rating: 5)
Tim did a great job with our faucet problems. He was very thorough and explained all he did. Great warranty! Highly recommend Bassett.

Review 30 (2024-01-15 - Rating: 5)
I called for a leak at the basement taps at stationary tub and an estimate on removal and replacement of the old concrete stationary tubs. Leon gave the estimate and said all the work could be completed today in about 4 hours. Leon was true to his word and timeline. I am more than pleased with the work. Looks like you have a new customer. Thank you Leon!

Review 31 (2024-07-19 - Rating: 5)
Excellent punctuality, customer service & professional work. As an owner of several rental properties, Bassett is my first call.

Review 32 (2024-01-27 - Rating: 5)
Bassett came out to address our service issue quickly. Drew was professional, identified the underlying problem, and gave us options. We were customers of Best Plumbing, which Bassett Services acquired. We are just as happy with Bassett as we were with Best Plumbing!

Review 33 (2023-08-29 - Rating: 5)
Truly appreciated Cody’s professionalism he explained all work to be done. He also gave recommendations for possible future improvements. Very pleased with my experience with Best Plumming will definitely recommend this business to anyone.

Review 34 (2024-02-12 - Rating: 5)
Hunter did an excellent job when conducting our inspection. He explained everything very clearly, was very thorough, and talked through all of our options with us. It was an excellent experience!

Review 35 (2024-07-23 - Rating: 5)
Hunter and Jason were great helping to break down the project so we could make an informed decision.

Review 36 (2024-03-21 - Rating: 5)
Kea did an absolutely amazing job! She came to our home to investigate a second meter we were unsure of what it led to. She then found out that it was attached to our furnace and gave us options to combine the two meter. She then helped us figure out that someone gave us wrong advice to turn on AUX mode (emergency heating) and our pump was working x4. so that’s why our bill was so high. She was so kind and is sending out their HVAC guys to figure out how to fix it for us. Thank you Kea !!! Thank you Bassett !!

Review 37 (2024-01-26 - Rating: 5)
Cody Ellis has completed 2 installs at my home. He is very professional and is patient with all my questions, making sure I fully understand the work he performs. Highly recommend.

Review 38 (2024-02-22 - Rating: 5)
Leon did a wonderful job ! Then also fixed a couple things we found later after work got started that needed attention. It is great to have piece of mind.Very satisfied. Thank you so much.

Review 39 (2024-01-19 - Rating: 5)
Cody Ellis was the plumbing nerd (His words) that we didnt know we needed. He was incredibly informative about the good, the bad, and the ugly in our house. We would highly recommend Bassett and their plumbing team any day. Thanks Cody!

Review 40 (2024-02-08 - Rating: 5)
They installed a brand new water heater for me months ago when they were still under the name Best Plumbing Service of Cincinnati, and they’ve continued to provide excellent service. Leon was very knowledgeable and incredibly polite.

Review 41 (2024-04-19 - Rating: 5)
Jacob was a expert technician. He explained everything to us about our water heater and what needed to be done. We highly recommend him.

Review 42 (2024-02-14 - Rating: 5)
Tim did a phenomenal job! Any plumbing needs Tim is the guy to request. This is a company you can trust and rely. Fast dependable service and fair pricing.

Review 43 (2024-06-21 - Rating: 5)
I have never in my life experienced the type of workmanship and professionalism that mr.Jacob quallen demonstrated here at my home,the promptness,the quality was exceptional I just cant stop raving about how my nicely it was done...thank you Jacob

Review 44 (2023-09-29 - Rating: 5)
My experience with Best Plumbing has been great every time . Leon , the technical service agent provided great , service experience , professionalism and to the jobs at our home . He was efficient &f sat . He wore shoe covers which was a true example of care for the client home . Thank you , look forward to other projects .

Review 45 (2023-12-20 - Rating: 5)
Cody and Tim were very professional and knowledgeable. I am very pleased with their work and the time they took to explain what they did and answer my specific questions. Would absolutely recommend them to family or friends.

Review 46 (2024-02-06 - Rating: 5)
We bought a new house in August, and didnt quite know what we were up against. Its thrown us a few curveballs between the plumbing and the HVAC system, and these guys have helped catch them every step of the way. We had Peter out to replace some corroded water valves, and Alex has been back a couple times to not only fix our original furnace issue, but also help us with some crucial upgrades to make sure we still have some good years left in it before we have to fully replace. You can bet well be calling these guys when that time comes too. Friendly, knowledgable, and communicative every step of the way.

Review 47 (2023-12-26 - Rating: 5)
Leon advised us of all of our options when our water heater went out. He answered all of our questions and when we made a decision he got right to work. His finished work was heat, tidy and quick!

Review 48 (2023-01-13 - Rating: 5)
Best Plumbing Services will definitely be our new plumbing company! Brandon and his partner was very polite, professional and most of all very considerate and respectful of our home. Their service was fairly priced. Job well done! Thank you guys so much!

Review 49 (2024-04-09 - Rating: 5)
Trevor did a fantastic job. He was very informative as well. I will definitely use Bassett again should the need arise

Review 50 (2024-01-20 - Rating: 5)
Tim was very helpful and worked diligently to solve our issue. Very satisfied with the work completed, more work than expected but Tim was very informative about what he was doing and why.

Review 51 (2022-08-15 - Rating: 5)
The customer service team and Daryl was excellent! They did an amazing job repairing my utility sink. He was knowledgeable and even took the time to address my concerns outside of the scope of my requested service. I now know who to call when I need any plumbing services in Cincinnati, OHIO. Great job!!! 5/5

Review 52 (2024-05-22 - Rating: 5)
Chris was very friendly and knowledgeable, he gave me my options, explained what I needed and why I needed it. Overall very happy with the experience.

Review 53 (2024-01-05 - Rating: 5)
Tim showed up right when he said he would. Was very polite, explained my options and completed the job in a timely manner. Very pleased with Tim and the company.

Review 54 (2024-05-13 - Rating: 5)
Dylan from Basset was knowledgeable and straight forward with his inspection on my property. He was courteous to me, my home and my pets.

Review 55 (2024-03-28 - Rating: 5)
Very Informative and concerned to keep property clean and very respectful. Most definitely would Call again if needed and would highly recommend this company. Thank you for such good service.

Review 56 (2024-02-05 - Rating: 5)
Tim arrived right on time and did very quick work to repair a toilet. Highly recommend Tim as well as Bassett/Best for plumbing as well as HVAC and electrical work.

Review 57 (2024-01-11 - Rating: 5)
I appreciated Codys visit. He is very professional and friendly. He offered some options to enhance the hot water system in my home. Thanks for the visit!

Review 58 (2024-03-12 - Rating: 5)
Trevor was very courteous and knowledgeable about the work that needed done.Was on time and the cost was reasonable.I will call Bassett again if needed.

Review 59 (2024-07-16 - Rating: 5)
Dylan was FRIENDLY, thorough, and knowledgeable, and took the time to answer our MANY questions!

Review 60 (2023-09-22 - Rating: 5)
The plumber showed up within 1 hour of calling,which was amazing. He had the issue fixed and repaired within a couple of hours. Highly recommended.

Review 61 (2024-12-17 - Rating: 5)
Arrived earlier than expected .. took time to check other things while here

Review 62 (2025-01-03 - Rating: 5)
Dylan was a real pleasure to work with. He knew what he was doing and explained everything really good.Leon did everything as expected and was a pleasure to work with.

Review 63 (2022-08-16 - Rating: 5)
Chris what’s the plumber that BEST sent to do the job. He did an excellent job. He was on time, competent, professional, and friendly. I enjoyed working with him. Next time I call BEST I will ask for him by name

Review 64 (2024-02-14 - Rating: 5)
Tim Bauer he installed our tankless water heater, what a great job.Tim explained everything as he worked.He is very professional,polite and answers all questions.we are well pleased.Thank you Tim.

Review 65 (2022-01-06 - Rating: 5)
Great service!! 2 other places I called didn’t have anything for days and wanted to charge after hours and emergency service fees. Best Plumbing on the other hand was ready that day a few hours after I called!!The plumber, Scott, was excellent!! I usually feel a little uncomfortable with home repair services as I’m never sure what the cost should be, but with Best Plumbing and Scott I felt like I was being treated better than fair!!I highly recommend them!

Review 66 (2024-01-18 - Rating: 5)
Trevor is a very fine young man, professional, courteous and efficient. Will gladly have him service our needs in the future.

Review 67 (2024-05-02 - Rating: 5)
Very professional, honest- walked us through how/why.Really took his time to explain and show us everything at length.

Review 68 (2024-11-14 - Rating: 5)
Very polite efficient young man got the job done

Review 69 (2022-12-30 - Rating: 4)
Brandon and Chris and I’m not sure of the other young man’s name were absolutely awesome getting my drain unclogged!!!!!! I was anticipating having to wait until next week for service and haul a bunch of clothes to the laundromat but they were able to get my system back up and running before the afternoon even hit and free up my day so thank you so much best plumbing and staff for your punctuality professionalism and skills!!!!!

Review 70 (2024-02-07 - Rating: 5)
Tim Bauer did a great job. Isolated the problem and fixed it right away. Also noticed another possible issue and spent time investigating. All appreciated.

Review 71 (2021-11-09 - Rating: 5)
Best Plumbing connected our new dishwasher, garbage disposal and sink finalizing our kitchen remodel. The service techs were friendly, polite, knowledgeable and took the extra time to make sure everything was perfect before leaving. I highly recommend Best Plumbing.

Review 72 (2022-09-29 - Rating: 5)
First, Traci was so nice, helpful, professional and funny. Second Chis called to tell me he was close. Also, I Had explicit instructions about the covering of his feet, Chis was sooo cool about it and I truly appreciated that. I asked quite a few questions throughout the job and he patiently answered them all. I told him I would tell the neighbors on my street how much I like Best Plumbing, a family member’s already considering some work she needs done. Thank You Sooo Much Best Plumbing. Blessings

Review 73 (2024-02-01 - Rating: 5)
Tim was great!! Came out, fixed the garbage disposal in a timely manner and was very efficient!! Will recommend Bassett Services again!!

Review 74 (2024-03-08 - Rating: 5)
D. Drew Scott did an excellent job clearing the clogged kitchen sink. Very knowledgeable and cleaned up when he was thorough.

Review 75 (2024-06-20 - Rating: 5)
My overall experience was great, and my AC Technician, Hunter Faith was articulate, professional, and helpful!!!

Review 76 (2024-06-23 - Rating: 5)
Besides being competent in his job he was a very friendly, polite person. His name is Trevor. Trevor thank you so much.

Review 77 (2024-04-24 - Rating: 5)
Very transparent, revealed all possible costs and showed me all the work he did, very timely as well, would highly recommend

Review 78 (2024-02-29 - Rating: 5)
Excellent and quick service by Tim. Fixed our water heater problem and it works perfectly now. 100% recommend.

Review 79 (2023-12-28 - Rating: 5)
These guys were absolutely great! So helpful and knowledgeable. Thank you both for all of your assistance. They were also very quick to help solve the problem.

Review 80 (2024-04-04 - Rating: 5)
Pete took care of the problem. No surprises on cost. He was neat and tidy. Very nice and personable.

Review 81 (2024-02-26 - Rating: 5)
All work done when promised. Really excellent in evaluating what you need to get the job done right. Leon very professional.

Review 82 (2024-06-25 - Rating: 5)
Carson was great, he was professional, friendly and answered all of our questions.

Review 83 (2023-12-19 - Rating: 5)
Cody and Tim did an excellent job installing the new shower materials. They worked efficiently and cleaned up when finished.

Review 84 (2024-01-26 - Rating: 5)
Cody was excellent! Punctual, pleasant, and efficient. Took a plumbing hurdle into a job well done!

Review 85 (2025-01-02 - Rating: 5)
Rodman did an excellent job!

Review 86 (2024-03-21 - Rating: 5)
Brian, came to replace my breaker box he was great he showed what he was doing all the steps he cleaned up his mess after he was done what great job this man did. Thanks bassett.

Review 87 (2021-10-07 - Rating: 5)
Quick and easy service. Provided a tracking map/est time of arrival. The repair parts were available on their truck and service took less than an hour. Darryl was friendly and helpful with information about the repair service, and supplies any manufactured materials from new parts. Thank you!

Review 88 (2024-04-24 - Rating: 5)
Cody was knowledgeable, polite and efficient. Solved the immediate problem and a solution to prevent a future occurrence. Thank you!

Review 89 (2024-05-09 - Rating: 5)
Kea was great! She diagnosed our issue quickly and professionally.

Review 90 (2024-01-11 - Rating: 5)
Trevor was amazing and super friendly:) He stayed until the job was done and i was happy with the results...

Review 91 (2024-01-26 - Rating: 5)
Cody was extremely helpful . He walked me through everything and made sure I understand the issue and how he was going to fix it

Review 92 (2024-06-19 - Rating: 5)
Trevor was brilliant. Thoroughly explained everything and got us back to new.

Review 93 (2024-06-19 - Rating: 5)
Mike did a great job walking me through filters, etc. thank you for the great information.

Review 94 (2023-12-22 - Rating: 5)
Could not be happier with the service techs. They explained everything to me and did a wonderful job with the repair and servicing!! Will use them again in the future

Review 95 (2024-02-23 - Rating: 5)
Leon was fantastic to work with! Communicated well and made sure we had everything covered

Review 96 (2023-01-25 - Rating: 5)
The guys did a full drain line replacement from cast iron to PVC. Job was quoted as expected and performed in a timely manner. Very happy with the service.

Review 97 (2024-07-10 - Rating: 5)
Drew was kind, courteous, communicative and informative…very professional!

Review 98 (2024-01-05 - Rating: 5)
I would like to thank Bassett services for the timely service that they gave me, and especially the servicemen that came to my house Mr.Tim and Mr. Trevor. Thank you all GOD Bless.

Review 99 (2022-11-14 - Rating: 5)
This plumbing company is very detailed. To let you know when the plumber is on the way. The plumber was very friendly and very knowledgeable. And very efficient as well. I would highly recommend them!

Review 100 (2024-02-01 - Rating: 5)
Very professional, courteous, and Tim did a great job on our kitchen sink clog

Review 101 (2024-07-12 - Rating: 5)
Fantastic and speedy service! Kea was great!!!!

Review 102 (2023-08-30 - Rating: 5)
Always great!! Leon is the best!!! He’s very friendly, professional and knowledgeable. Such a nice company to work with!!!

Review 103 (2022-01-19 - Rating: 5)
Andrew did a great job investigating and finding the issue. He came out with a solution and gave very good advices. In one word, professional.

Review 104 (2022-08-16 - Rating: 5)
BEST Plumbing did our Backflow Test. They were excellent, just as they were when they installed plumbing for our commercial kitchen

Review 105 (2024-12-12 - Rating: 5)
Very knowledgeable and helpful! Thank you!

Review 106 (2023-02-16 - Rating: 5)
Awesome customer service and did a great job, and was on time even a little earlier. Recommend best plumbing to everyone

Review 107 (2024-04-12 - Rating: 5)
I recently had the pleasure of dealing with Trevor Hayes and Drew Scott from Bassett Services for a plumbing issue at my home. I must commend them both for their outstanding service. They arrived right on schedule, were meticulous in their work, and resolved my issue efficiently.I was particularly impressed with their deep knowledge and the careful attention they paid to diagnosing the problem. Its clear that Bassett Services employs some of the best in the business, and it shows in the quality of work and the professionalism of their staff.Thank you, Trevor and Drew, for your excellent service. Bassett Services definitely gets a high-five from me!

Review 108 (2022-02-28 - Rating: 5)
Great professional service! Scheduled quickly and completed work quickly! We will definitely be using them again when the need arises

Review 109 (2021-11-26 - Rating: 5)
Best Plumbing is always on time. The plumbers are polite and well trained. They always discuss the options and the cost for each.,

Review 110 (2024-09-18 - Rating: 5)
Rodman was efficient, polite, and got the job done! He is excellent !!

Review 111 (2024-11-21 - Rating: 5)
Always on time, quick, and friendly techs

Review 112 (2024-07-17 - Rating: 5)
Did exactly what they promised to do and left me with various options on my HVAC problem.

Review 113 (2024-01-26 - Rating: 5)
Bassett was prompt, efficient and successful in solving our plumbing problems.

Review 114 (2022-07-29 - Rating: 5)
Best plumbing did a fantastic job from organizing everything very efficient dug up my yard put in new pipe and was done in an hour and a half great job best

Review 115 (2024-06-25 - Rating: 5)
On time, terrific communication, thorough, offered options, wasted no time, excellent price, $90 to clean and snake 2 drains, Great job!!!

Review 116 (2021-12-16 - Rating: 5)
Kevin and Mike did a great job on my water heater install, wouldnt hesitate to use them again.

Review 117 (2024-05-23 - Rating: 5)
Good quick service took care of a couple nuisance water problems fast.Thanks

Review 118 (2024-05-24 - Rating: 5)
Neal is very professional, nice and informative. We would gladly have him back in the future should we have a problem. Thank you Neal.

Review 119 (2024-05-02 - Rating: 5)
Jacob Quallen from Basset was excellent, very professional.

Review 120 (2024-03-22 - Rating: 5)
Very nice people, on time to the job and finished on the day they said they would be

Review 121 (2022-03-03 - Rating: 5)
The tech that came was very professional, he did an inspection and gave a fare quote then drove 45 minutes away to get the parts and when he got back had it fixed within an hour.

Review 122 (2022-12-28 - Rating: 5)
Would hire BEST again. Very professional, knowledgeable, detail oriented, cleaned up their work.

Review 123 (2023-12-27 - Rating: 5)
Excellent customer serviceKept carpet cleanCompleted the job quickly

Review 124 (2023-12-19 - Rating: 5)
Leon’s a hard worker and professional I had great experience .

Review 125 (2024-01-10 - Rating: 5)
Cody did a thorough job and is a very nice person

Review 126 (2023-01-19 - Rating: 5)
I always use them as they are professional, offer great pricing and are available quickly.

Review 127 (2023-04-07 - Rating: 5)
Professional and on- time. Good review of the issue and setting a plan going forward! Thx

Review 128 (2024-06-21 - Rating: 5)
Very friendly and explained everything completely.

Review 129 (2024-01-04 - Rating: 5)
Very good service. Good to have employees like him

Review 130 (2024-02-07 - Rating: 5)
Dylan did a great job identifying the problem and making recommendations.

Review 131 (2024-01-30 - Rating: 5)
He did it right. I didn’t even realize how bad it was. I called Bassett to address a couple of issues with my sump pump and backup. Leon arrived and reviewed my existing system including the error codes on the backup controller and leaking piping. He suggested replacement of the backup system which would include replacing the Frankenstein series of piping. Our system runs frequently due to a suspected spring in the back yard. We’ve upgraded the system several times which resulted in several rubber connections with hose clamps. Vibration caused one of the connections to disengage and flood the existing backup battery. Leon replaced all the piping correctly and installed a bracket to reduce vibration. On his way out he said he wanted to leave a system that subsequent plumbers would not question.

Review 132 (2024-01-19 - Rating: 5)
Cody was my technician. He arrived when he said he would, explained all of my options for fixing or replacing my water heater and completed the work in a timely manner. He was very professional and easy to work with. I would recommend him!

Review 133 (2024-05-17 - Rating: 5)
Good knowledgeable guys. Friendly and smart

Review 134 (2024-10-28 - Rating: 5)
Very professional, friendly.

Review 135 (2021-10-29 - Rating: 4)
Friendly fast and on time service The Price was better than the last plumbing service used

Review 136 (2024-05-09 - Rating: 5)
Was very impressed with his professionalism and knowledge highly recommend

Review 137 (2024-01-10 - Rating: 5)
Always responsive. Great about being transparent on all the options available. Very high quality workmanship

Review 138 (2024-11-26 - Rating: 5)
Drew was awesome!!!!

Review 139 (2023-12-26 - Rating: 5)
Everything was done efficiently and thoroughly by Leon. Great service from Bassett! Will definitely use again!

Review 140 (2024-02-21 - Rating: 5)
Tim did a great job redoing our gas stove connection.

Review 141 (2024-02-16 - Rating: 5)
Leon was very efficient, considerate and knowledgeable. He made swift work fixing our issues.

Review 142 (2024-01-15 - Rating: 5)
Cody was truly professional and very knowledgeable. Would highly recommend.

Review 143 (2021-10-12 - Rating: 5)
I like Kevin . . . he is a good man. Did a good job.

Review 144 (2024-01-09 - Rating: 5)
Excellent service and they stayed until they got the job done!

Review 145 (2023-12-19 - Rating: 5)
Leon was fantastic! Knowledgeable and went into great detail on what was wrong and what he needed to do to get it fixed.

Review 146 (2023-05-12 - Rating: 5)
What a pleasure to do business with. They were able to work around a sump pump issue to get me the best value with quality service. I was highly impressed!! Thank you

Review 147 (2022-06-30 - Rating: 5)
Zack was great and they came exactly when they said they would!

Review 148 (2024-02-07 - Rating: 5)
Tim was very pleasant and professional

Review 149 (2022-06-17 - Rating: 5)
Professional and answered all questions I had! Great communication!

Review 150 (2022-07-29 - Rating: 5)
Called after another service fell through and was so happy with the service I received. Had someone here in under an hour and in another hour the plumbing issue was completely fixed. So relieved and thankful! Brandon was so courteous and did an amazing job explaining everything.

Review 151 (2024-01-15 - Rating: 5)
Things are great thanks Tim!!

Review 152 (2022-08-10 - Rating: 5)
After receiving a fairly outrageous quote from another company, I contacted Best. They were able to get someone out to see me same day, the plumber was friendly, quoted me quickly, and finished the job with zero issues. Would (and will) use again if the need arises.Edit: My home warranty company assigned a different company to replace my broken water heater. Over 2 weeks of runaround and little communication from the other company, my warranty company allowed me to use a company of my choosing. After my last experience with Best they were my first call.They made it out the next day, replaced the water heater the same visit, and even gave me a discount for the issues that arrived from my warranty company and the other plumbing company (even though Best had nothing to do with that mess).Needless to say, after my last 2 experiences, I am fairly certain I have found my plumbing company for the foreseeable future.

Review 153 (2023-06-14 - Rating: 5)
Best plumbing just great honest company reliable fast

Review 154 (2022-11-03 - Rating: 5)
Use company 2 times now .. always professional and upfront pricing . Not overly charged .. feel they are honest and kept us informed of arrival and what they were doing .. recommend..

Review 155 (2021-05-26 - Rating: 5)
They were the”BEST”. As they say they were very punctual and informed me of the technician that would be arriving to do the work. Very professional and polite. Best plumbing will be the only plumbing company I will use in the future. Thank you for an outstanding experience!

Review 156 (2024-05-22 - Rating: 5)
He’s the best!

Review 157 (2024-03-04 - Rating: 5)
Friendly service nice work

Review 158 (2022-01-31 - Rating: 5)
Brandon is always so personable. He and Adrian were efficient and took care of the problem quickly. Would highly recommend them to anyone.

Review 159 (2022-10-03 - Rating: 5)
Our water heater broke in the night. They had a team here an hour after I called and a new water heater installed before 3 pm!