Mr. Rooter Plumbing of Greater Cincinnati
Located in Cincinnati, Ohio
Address: 9772 Princeton Glendale Rd, Cincinnati, OH 45246, United States
Phone: +1 513-399-5203
Rating: 4.6
Services
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible toilet
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Hot water system supplier
- Septic system service
- Water filter supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-26 - Rating: 5)
I always shy away from using the big names because I assumed there would be astronomical fees and I can do most things myself. Well-a full sewer line backup on Christmas Eve was different. The tech -Audie-was there in about an hour. He was clean, courteous, and was able to clear the main line with a root cutter and auger in short order. Christmas was considerably easier, and the price was right-$400 for an auger and a video of the main sewer line on Christmas Eve seemed pretty darn reasonable to me. Thank you Audie! What a great guy! I will def use Mr Rooter for my emergencies in the future. -
Review 2 (2024-12-21 - Rating: 5)
I had a drain back up in my basement. Mr. Rooter was out within a couple of hours, with no extra OT fees for an evening call. Technician was courteous, kind, explained my options and answered my questions. I highly recommend Mr. Rooter! -
Review 3 (2024-10-10 - Rating: 5)
I have been a loyal customer of Mr. Rooter for three years now. Whenever I encounter a plumbing issue, I can always count on their team to promptly assist me and complete the job with excellence. Specifically, I always request the services of Chad Eckman for any plumbing problems I may have. Chad is truly a standout in the company - providing accurate quotes, completing repairs in a timely fashion, and consistently arriving on schedule. Mr. Rooters exceptional service is greatly valued, and I have peace of mind knowing they are just a phone call away. -
Review 4 (2024-11-21 - Rating: 5)
I contacted Mr. Rooter for a simple yet urgent matter.While we were inspecting the over-head feed pipes, drain pipes and shut-off valves in my basement several other matters were exposed.Imagine my amazement when Chad said he could have them all repaired/replaced before he finished for the day.And he did. -
Review 5 (2024-12-09 - Rating: 5)
Backed up kitchen sink on a Sunday - I took apart the trap to see what the problem was, but it wasn’t there. Jason (Mr Rooter :) ) came out and determined the problem was deeper in the wall, cleaned it out fast, and problem solved! Jason was very professional and friendly - would highly recommend! -
Review 6 (2024-09-22 - Rating: 5)
Or tech was very nice and explained everything and was very quick and cleaned up when he was done. Was a great experience overall. The dispatch was good and called to keep us up to date on when they would arrive. -
Review 7 (2024-08-19 - Rating: 5)
Even though plumbing companies may advertise that they are available on weekends, that is definitely not the case, except for Mr Rooter. We were very fortunate to have found them and the technician was extremely knowledgeable and very friendly. Mr Rooter will be our go to plumber from this point on. -
Review 8 (2024-12-11 - Rating: 5)
Mr. Rooter is my go-to plumber! Fair prices and over-the-top service. Mr. Audie Reed was a pleasure to have in my home. -
Review 9 (2024-06-28 - Rating: 5)
Very personable, polite, was able to ease my mind re some concerns I had , reframed what problem is. and made positive recommendations and provided contact info for providers who can do work that I need to complete before Mr. Rooter can get to what I need to have done!Great! -
Review 10 (2024-06-01 - Rating: 5)
Mr. Rooter Plumbing of Dayton. Today was a wonderful day. I explained to the plumbing technician about my plumbing concerns. The Highly-trained, certified, licensed technician was very professional and knowledgeable.1). The licensed technician made sure I knew exactly what I was paying for ahead of time.2). The price was reasonable before the licensed technician start any work3). The licensed technician successfully completed the Water Leak, and Repairs.Exceptional Customer Service -
Review 11 (2024-12-04 - Rating: 5)
Eric, our technician, was great! He took the time necessary to explain everything, including costs. -
Review 12 (2024-04-26 - Rating: 5)
Richard was fantastic! Was straight forward , honest and never tried to upsell. Went above and beyond and was very helpful in giving me exactly what was going on. Hope I never have to use Mr. Rooter again , but if so Will most definitely use Mr. Rooter and request Richard again. Very appreciative of the fair rates and excellent service. Had several estimates and all were ridiculously overpriced for a 20 minute job. Thanks Mr Rooter for being an affordable service when emergency clean out was needed!!! Service that’s top notch and not highway robbery! Keep up the great service Richard!!!! Have your card in our home service notebook. THANKS SO MUCH!!!!! 🙂🙂 -
Review 13 (2024-06-03 - Rating: 5)
Eric did a fantastic job of explaining the problem and what he needed to do to fix it and then showed me all the new parts replaced afterwards. He was very polite and kind. This was my first experience with Mr Rooter, but I would definitely call again with a plumbing issue. Thank you! -
Review 14 (2024-05-17 - Rating: 5)
Ive been a customer for several years. After finding that our old hot water heater was leaking, Mr. Rooter had people on-site right away. My technician did a very thorough & professional job switching out the old with a new Rheem unit. I called the next morning for a follow-up issue & the same technician returned. He even stayed on-site for some time to make sure everything was working properly and gave me instructions on caring for the new equipment and recommendations to get the best performance. Mr. Robert Jones was our technician. Thank you for your help! -
Review 15 (2024-05-07 - Rating: 5)
Matt made it out to my house within a couple hours after calling Mr. Rooter to diagnose an issue I was having with a basement macerating unit. Matt was confident he would be able to fix it that afternoon, and took the time to educate me on a few possible causes for the motor running without shutting off. Matt worked quickly, and soon had the motor taken apart and had found exactly what was causing the problem. Perhaps what is most impressive is that he was able to take everything apart, diagnose, and correct the problem without getting a drop of water on the floor, or the smell of the backed-up drain from entering the rest of my house. He even took a few pictures to show what caused the clog, which will be helpful in preventing the issue from happening again. Matt was neat, clean, organized, and friendly throughout the time he was at my house. Thanks again Matt! I will definitely be recommending him to others that need a plumber in my neighborhood. -
Review 16 (2024-10-23 - Rating: 5)
Very experienced and professional, Chad and Brandon made sure I got a great deal with great service. I was very glad I called. -
Review 17 (2024-05-31 - Rating: 5)
This is my first experience with Mr. Rooter. Richard Shoemaker & his partner did a great job in every way. I will use their service again in the future and recommend you all do the same.. -
Review 18 (2024-09-21 - Rating: 5)
Best possible service!! I wanted to hug this person because he actually cared about me as a person not just there to make a buck like some people!! -
Review 19 (2025-01-03 - Rating: 5)
Brandon from Mr. Rooter was great. Explained everything - why our drains clogged and how he was going to clean them out. As an added bonus he even explain how to continue to keep drains cleaner. He didn’t need to do that however shows he cares for the customers and loves his job. Very hard to find people that care what they do and care about there customers. Even cleaned up any mess like our house was his house. I would ask him back! -
Review 20 (2024-11-19 - Rating: 5)
I called for a clogged sink drain and they were out in a few hours. Very knowledgeable and fixed my sink! -
Review 21 (2024-06-27 - Rating: 5)
Jerry Rice came out an inspected my issue of a broken water line. He thoroughly explained the fix and went over my options. He was extremely helpful and professional. -
Review 22 (2024-05-11 - Rating: 5)
My dripping showerhead was not an easy fix. The cartridge was extremely difficult to remove. Tom had to do some problem solving, and was able to complete the job installing all the necessary shower components. I highly recommend! -
Review 23 (2024-09-25 - Rating: 5)
He was very careful to be accurate measure twice cut once. Very personal and explained as he went. -
Review 24 (2024-10-14 - Rating: 5)
Great experience drain is draining fantastically. Everything was prompt and service was quick. High recommend -
Review 25 (2024-06-21 - Rating: 5)
He came in very professional, got straight to the job and got it done in know tyme was very knowledgeable about wat to do and wat not to useI wish I would have called at 7am when I saw it thanks Isaiah Andrews and Rooter for your great service. -
Review 26 (2024-10-18 - Rating: 5)
Chad E. Was my repair man. I sincerely appreciate the repair job he did on my toilet. He done an excellent job!!!! -
Review 27 (2024-10-01 - Rating: 5)
It took two days to figure the issue with the use of a camera. Technicians were professional and solved the issue at hand. Bad case of tree roots in the system. -
Review 28 (2024-10-06 - Rating: 5)
The employee was very nice and knew what he was doing and was able to give us a discount. Thank you -
Review 29 (2024-06-07 - Rating: 5)
Chad was fantastic!! He was very courteous and professional, and did a very thorough and amazing job. Would highly recommend Chad and Roto Rooter! -
Review 30 (2023-08-22 - Rating: 5)
DeShawn came out and cleared my main sewer line. He was knowledgeable and shared his knowledge with me. Explained the services offered including the warranty service of 3 years with one free clearing should it occur again. Also, scheduled a camera man to evaluate any damages underground from tree roots. Im very satisfied with his professionalism and recommend him for work. -
Review 31 (2024-01-15 - Rating: 5)
We had a very severe problem in basement. Came out on a Saturday evening and the service person was great! Dedicated to keep at the job until it was complete. Professional. Would definitely use them again! -
Review 32 (2024-05-22 - Rating: 5)
Tom was great. Figured out the valve that was given to me without instructions. He was very resourceful, called the Mfg. and inspector to find the correct fittings. -
Review 33 (2023-12-17 - Rating: 5)
Matt and Saif were outstanding. Knowledgable, trustworthy, friendly….everything you want in a person who is servicing your house! Communication was great. It was all done right …the first time! I cant say enough about this team. Kudos and thank you! -
Review 34 (2023-09-06 - Rating: 5)
Called at 5pm and DeShawn was here by 6pm. He was knowledgeable and explained how and what he was going to do. I have limited mobility and he took the time to make sure my garage door was secured before he left. He went above and beyond to get the drain open and working again. I will request him the next time! Excellent work. -
Review 35 (2024-09-18 - Rating: 5)
Full excavation and main sewer line replacement completed in 2 days. Everyone involved was very professional and clear. -
Review 36 (2023-05-30 - Rating: 5)
DeShaun, the technician who provided service, was excellent. He was professional, courteous, very thorough in assessing the problem with our clogged toilet, and efficient in resolving it. He also provided estimates for issues we might encounter in the future. We were very pleased with his service. -
Review 37 (2023-10-25 - Rating: 5)
I was introduced to the joys of homeownership in 2017. And every time I thought I had it all figured out, Im glad Mr. Rooter was there to bail me out of trouble!!! I think we may have worked with different 5 technicians since 2017, and most recently Robert Jones. Were it not for the branded shirts and van, each time has felt like I called up a friend to do some work for us. Its always been an easy and honest process. Hardest part is the payment (lol) but the Advantage plan has been a good investment. If that is what being a neighborly company means, Id consider Mr. Rooter the best neighbors one could have. -
Review 38 (2024-06-10 - Rating: 5)
We had Chad come out due to an issue with the kitchen drain. He did a great job! Highly recommend. -
Review 39 (2024-10-31 - Rating: 5)
I contacted Mr. Rooter after I had made several unsuccessful attempts to clear the pipes leading from my kitchen sink. To be honest, I called someone else first, but they were unable to come for another 4 days. Eric with Mr Rooter was at my home in less than 2 hours and promptly went to work on my drain. The job was completed within 30 minutes and I was a happy camper. Thank you Eric & partner. I’m so grateful I found you. -
Review 40 (2023-01-05 - Rating: 5)
We are VERY pleased with our experience!Richard worked with us to find where our problem was and helped set us up to get a new clean out installed. He walked us through what our options were, and set up a team to get everything cleared up within a few days.The installation crew with Tex and Kenny were OUTSTANDING. They helped identify some major issues that had existed before we purchased our house. They were a blast to work with and even took time to engage with our 4 curious kids. They were able to get us up and flowing again in short order.We will definitely recommend to others! -
Review 41 (2024-11-27 - Rating: 5)
Great service and plumber was able to fix my issue quickly -
Review 42 (2024-10-04 - Rating: 5)
Knowledgeable teamStayed with the difficult projects til completed an̈d cleaned up afterward -
Review 43 (2024-11-01 - Rating: 5)
Great service. Explained items I had called them out for and technician/plumber went through them all and fixed issue much easier than anticipated. Would recommend highly and will use again. -
Review 44 (2023-08-11 - Rating: 5)
Deshawn Gay (service technician) was excellent in fixing the plumbing problem. He was very professional, responsive, and on time to my house. Deshawn made sure the repair had no leaks and said if there are any problems do not hesitate to call the company. Love his customer service which is an asset to the company. -
Review 45 (2024-04-29 - Rating: 5)
Everyone we have worked with at Mr. Rooter has done a great job for us. Would recommend them ,they clean up after the job and are so very helpful answer all questions. -
Review 46 (2024-04-27 - Rating: 5)
Very positive experience. Eric the tech was diligent in working through various options to fix a tough clog in our bathroom sink. -
Review 47 (2023-08-13 - Rating: 5)
Robert Jones, the technician, showed up at my residence and looked at what I wanted done and came up with quotes for the job. He kept the house clean and performed the job very well. He used good quality parts and did a wonderful job. -
Review 48 (2023-08-30 - Rating: 5)
Our bathtub drain pipe, which was embedded in concrete above our dining room, burst. We were told that we would need to jackhammer our bathroom floor out to get to it. Then Eric arrived, and knew how to get to the pipe from below. It took him two days, when we feared it may take several weeks. He was great and did the job in the time and at the same cost as he initially quoted. We went from having a very bad accident to a very positive experience. Thanks, Eric! -
Review 49 (2024-12-05 - Rating: 5)
Deshaun was incredible. He helped me with the whole process and explained everything. Thank you for helping me all the way. -
Review 50 (2022-10-06 - Rating: 5)
There is never a good time to have the sewer backing into your basement, but even though we discovered an issue at night Mr. Rooter quickly assigned and got a technician out to the house as fast as they could.They quickly cleaned out the main sewer drain, gave me the price up front and we’re out the door in about an hour after they left. Not the first time I’ve used them and would use again for sure. -
Review 51 (2024-09-05 - Rating: 4)
Chad was nice and professional and did a good job! -
Review 52 (2023-09-13 - Rating: 5)
If you ever have a plumbing problem, this is THE place to go to get it fixed! Took care of my outside water faucets and a leaky shower... Kept the work area clean, friendly fast service, and amazing prices! I was dreading the bill and was floored by how affordable it ended up being. Ill never go anywhere else! -
Review 53 (2021-05-14 - Rating: 5)
Our hot water heater went out. Had a different company come out a few days ago and they quoted me an outrageous price and tried to convince me that my 4 year old water heater was 15 years old and needed to be replaced. Once they saw I wasnt buying that, they still quoted me an outrageous price. I called Mr. Rooter. They got me in for first thing the next morning. Tom the technician came out and quickly diagnosed the issue, saw it was still under warranty, sourced a part at no charge to me, and did the labor only repair (including driving to get the part) in under 2 hours. To say I am happy with the service would be an understatement. Thanks a ton for the excellent service, Tom. And thank you Mr. Rooter! Will definitely be the first place I call next time. -
Review 54 (2021-07-25 - Rating: 5)
Had a clog in the main and I was very lucky to have the most professional and knowledgeable young man to come into my home and fix my problem. Andrew knew exactly what to do and did it well. He did a fantastic job cleaning up after himself and it is like he wasn’t even there. Job well done. 5 stars all day long for him and the service he provided. -
Review 55 (2024-10-25 - Rating: 5)
Very good service. Friendly and really quick! -
Review 56 (2023-09-17 - Rating: 5)
Needed an emergency plumber for a leaky toilet valve. Someone came to our house within an hour. Very good service and solved the problem. Some plumbing companies advertise they provide emergency service, but it turns out they only do it during normal business hours. Would highly recommend this company for any plumbing needs. -
Review 57 (2024-06-27 - Rating: 5)
Professional, and very knowledgeable! Have 2 dogs he was very good with! Thank you for service!! -
Review 58 (2024-12-02 - Rating: 5)
The technician Jordon was very professional and went above and beyond. -
Review 59 (2024-07-07 - Rating: 5)
Prompt kind and efficient service by Mr. Eric. I am very pleased with my experience. -
Review 60 (2024-11-27 - Rating: 5)
Plummer Richard was very friendly and knowledgeable. Solved the problem and suggested upgrade to prevent future problems but did not pressure me to have it done right away. -
Review 61 (2024-05-05 - Rating: 5)
Weve been using Mr. Rooter for about 3 years now. All of their employees have been polite and efficient. -
Review 62 (2024-06-17 - Rating: 5)
Chad did another great job! Always a pleasure to have fix my problems. -
Review 63 (2020-12-09 - Rating: 5)
Faucet was broke off of pipe to washer. Called Mr Rooter! It was our first time using this company. They were very professional people to deal with. Got the job done! I feel the pricing was very fair no hidden cost. And we live in a mobile home so many plumbers would not service them. Thank you Mr Rooter. Would definitely use again. -
Review 64 (2024-12-04 - Rating: 5)
Great fast service. Left work area clean. -
Review 65 (2017-01-15 - Rating: 5)
Josh the service tech was great. He was very professional, explained the problem and scope of work necessary to resolve the issue. He was able to swiftly repair my basement ceiling leak and made sure the area was cleaned up before leaving. -
Review 66 (2023-11-28 - Rating: 5)
Robert J was about to diagnose and FIX a problem several other local plumbers could not. Very professional! Would recommend to anyone who needs plumbing assistance. -
Review 67 (2021-06-09 - Rating: 5)
Amos came out very early within the window that was given which was great making us not wait. He immediately knew what the issue was with our spigot outside. Briefly gave us a quote and repaired it in under an hour. He also looked at a toilet we keep having issues with kids flushing stuff. He gave us information on how it would be fixed for when we get extra money. Amos also told us how to keep our outside spigot from bursting again. Overall extremely pleased with service. -
Review 68 (2024-06-12 - Rating: 5)
He is very informative and thorough, he explains the process where the customer understands.I would recommend this company. -
Review 69 (2021-07-27 - Rating: 5)
Zack cleaned out my sisters port on the outside of her house because it had tree roots and it was making her toilet flood in her bathroom. Zack is very professional, courteous, all around very nice young man! He also took care of our plumbing issues at our house and he was the same way. He deserves a recognition or raise! -
Review 70 (2024-05-11 - Rating: 5)
Chad was very professional and efficient. We appreciate his dedication to the job. -
Review 71 (2024-07-10 - Rating: 5)
The tech was cool and explained everything and what my options are. -
Review 72 (2020-01-15 - Rating: 5)
Have been doing business with Mr. Rooter for over a decade. Their service is always prompt and effective. When we encountered water in our basement in the middle of the night years ago , another well-known plumbing service refused to give us service until morning. Mr. Rooter came over immediately and addressed the problem. They have been our go-to plumbing service ever since. -
Review 73 (2022-02-01 - Rating: 5)
They came out twice. They dont charge a fee to come look at the issues. Once they found the root of the problem they tell you how much it is and exactly whats wrong. Then they give you the option to go ahead to get the service completed that day or later when your able to afford it. They also take card at time of payment. :) -
Review 74 (2020-06-20 - Rating: 5)
The plumbers went above and beyond to do diagnose and repair a problem that we have been dealing with for over 5 years now. It did require extensive work but they have eliminated the problem. It was an expensive repair but they diagnosed it accurately and made sure it is behind us which ultimately will save us a lot more money than the repair itself. -
Review 75 (2024-03-11 - Rating: 5)
Had a kitchen faucet I needed replaced, called on a Saturday morning and someone was at my house by 12:30. He was finished by 2:00! -
Review 76 (2019-07-28 - Rating: 5)
I had Josh Myers and Joseph H. to come to my house, to fix my sewer lines. Josh M. was Very Knowledgeable on what needed to be done and how to fix the problem. Josh M. explained in detail of what the problem was, which I was surprised on his level of knowledge !!! He was Very Personable, Patient and Diligent in solving the problem !!! Joseph H. had to use my water hose in the process, and he even put back my hose like he found it !!! More Surprises !!! Even though, they couldnt make the following appointment the next day, due to another emergency, Melissa from the office called and explained the situation !!! Very nice lady !!! Even More Surprises !!! I am totally Happy with the work that was done, All of the staff that I have came in contact with, and Will Not call any body else But Mr. Rooter !!!! Plus they have Mr. Electric !!! I definitely be calling them again !!! Thank you, Mr. Rooter, Josh, and Joseph !!!🐄🐕🐈🐇☕🐦🌹🚛 -
Review 77 (2024-07-13 - Rating: 5)
Roto Rooter came to our home less than 24 hours from the time I reached out to them. Their licensed plumber was very professional and courteous and presented a couple of options for my repair. Their fee was fair for the work they completed, and I am very happy with their service. -
Review 78 (2021-04-05 - Rating: 5)
Toilet was an older style and the drain connection was not standard. The technician was able to replace the toilet flange and mount it back in position. He was knowledgeable about these style of toilet connections and used durable parts so it isnt likely to fail again. -
Review 79 (2024-07-11 - Rating: 5)
Very professional. Performed the job as a last minute call at the end of his day. The technician that came to my ho.e was very professional, knowledgeable, friendly, and did the needed work quickly, quietly, and cleanly. All questions were answered. If I had another last minute need again, I would not hesitate to request Matt again, and would not hesitate to recommend his services. -
Review 80 (2022-12-03 - Rating: 5)
This was a great experience. Eric was a very effective communicator and was very detailed. He is a master at his craft and deserves a five star rating. -
Review 81 (2021-03-15 - Rating: 5)
Very professional team all around from the administrative side, management, and the technicians that performed the work. One of the few companies that could come on an emergency visit on the weekend, the same day that I called, and with a very reasonable weekend service charge. Would use this team again. -
Review 82 (2022-12-20 - Rating: 5)
Showed up earlier than quoted, was very nice an clean, best thing was he cleaned up after the job, price was very high for service performed. Would call again if emergency came up, but could do it myself cheaper! -
Review 83 (2018-10-11 - Rating: 5)
Mr. Rooter responded quickly and sent a technician the next morning. I was extremely impressed with the technician (Luke H.). I will use Mr. Rooter in the future for all my plumbing needs and will certainly request Luke. Thank you for your service. -
Review 84 (2022-04-07 - Rating: 5)
Andrew showed up on time, was very pleasant and professional worked very hard outside for hours to repair a broken underground pipe on a cold rainy muddy day. I would highly recommend them. -
Review 85 (2024-10-29 - Rating: 4)
They did a terrific job. -
Review 86 (2021-10-14 - Rating: 5)
I cant speak highly enough of this company. Theyre responsive, informative, nice, and act very quickly. I use them on my rental properties and theyve never let me down. -
Review 87 (2024-06-14 - Rating: 5)
Chad was amazing. Fully explained everything that he was doing and was able to get us out of an emergency jam for my family. Fantastic experience and would recommend Chad and Mr. Rooter to anyone. -
Review 88 (2022-12-06 - Rating: 5)
After dealing with a few other popular companies, i had enough! They came in got to work and solved the problem! I couldnt be more impressed!Thank you Mr. Rooter!! -
Review 89 (2020-02-24 - Rating: 5)
Josh & Eddie did a great job explaining what was wrong and what options were available. They were on time worked hard and left no mess. Very cordial and friendly. Thanks Guys! -
Review 90 (2023-10-27 - Rating: 5)
Zach performed trouble-shooting, professional evaluation and solved the problem. Awesome visit - will use again! -
Review 91 (2024-05-16 - Rating: 5)
Matt came out and did great work for me. -
Review 92 (2024-08-28 - Rating: 5)
Very friendly, helpful and thorough. -
Review 93 (2022-09-19 - Rating: 5)
We had a great experience with Mr Rooter!The plumber was very professional, Kind and honest. -
Review 94 (2024-10-02 - Rating: 5)
Eric does awesome work!!! -
Review 95 (2022-10-21 - Rating: 5)
Was able to get an appt when I needed it, the serviceman was prompt, polite, knowledgeable, & friendly. Would definitely use them again. -
Review 96 (2023-03-09 - Rating: 5)
We were very satisfied with the prompt and excellent service. We will definitely call them again for plumbing services. -
Review 97 (2017-06-12 - Rating: 5)
Brandon arrived on time. He was informative. Cleared our floor drain and cleaned up after. We are happy. -
Review 98 (2024-05-29 - Rating: 5)
We are totally appreciative of how detailed and hardworking Chad was! Plus he welcomed questions and went beyond in ensuring a quality job and service. We’ll ask for him in the future for sure!! -
Review 99 (2020-12-16 - Rating: 5)
Prompt. Went above & beyond to finish the job. What appeared to be a simple job turned into a bigger task. They stayed until it was complete. Same day service. -
Review 100 (2024-05-29 - Rating: 5)
Marco was great. Came out same day. Honored my coupon was great to talk with and did the job quickly -
Review 101 (2024-07-21 - Rating: 5)
Prompt courteous service. We have used their business several times. -
Review 102 (2024-06-04 - Rating: 5)
Techs were knowledgeable and very professional. -
Review 103 (2021-07-01 - Rating: 5)
Very fast and very professional .my water heater went out and they put a new one in that next morning .cant get any better than that . wonderful people .thanks -
Review 104 (2023-08-19 - Rating: 5)
Robert was terrific. The new toilet has a blemish in the seat. Too bad. -
Review 105 (2024-05-16 - Rating: 5)
Jerry was very friendly , professional ,and knowledgeable. -
Review 106 (2024-07-11 - Rating: 5)
Was very friendly and on time. He was able to explain what the problem was and how it would be fixed. -
Review 107 (2024-10-19 - Rating: 5)
Professional and excellent service -
Review 108 (2021-08-04 - Rating: 5)
Toby remedied a main sewer line backup problem at our business and recommended a simple drain pipe modification to simplify repairs if ever needed in the future. Thank you! -
Review 109 (2023-11-17 - Rating: 5)
A major plumbing issue was resolved in a quick, professional and efficient manner. -
Review 110 (2024-04-27 - Rating: 5)
Eric was very professional and most importantly, he was honest. He and I had a good conversation on the work he was there to do, and I was very satisfied with our final decision. -
Review 111 (2024-05-14 - Rating: 5)
Chad Eckman was excellent. He was personable, knowledgeable, prompt and thorough. -
Review 112 (2023-11-15 - Rating: 5)
Professional, prompt and reasonably priced. What more can you ask for -
Review 113 (2021-11-28 - Rating: 5)
The technician was very helpful, informative and thorough. Much better service experience than expected. -
Review 114 (2022-09-10 - Rating: 5)
Great work and reasonable prices. Our serviceman, Tom, was great! -
Review 115 (2024-06-04 - Rating: 5)
Mr. Rooter always does an excellent job. -
Review 116 (2020-06-22 - Rating: 5)
Everything went as they said it would. The gentleman they sent out was extremely nice and knew how to fix my issue. -
Review 117 (2024-05-07 - Rating: 5)
Eric did an another excellent job with replacing my corroded pipe and replace it with new pvc and now the patio spigot. -
Review 118 (2024-07-02 - Rating: 5)
Excellent job all around -
Review 119 (2018-04-22 - Rating: 5)
Customer service was quick and the work wad professional, I would recommend to others. -
Review 120 (2023-10-27 - Rating: 5)
We had our material challenges but, Tom our tech was great and took care of us. Missy In customer service was great as well. Will use again if needed. -
Review 121 (2022-10-18 - Rating: 5)
Exceedingly thoughtful and courteous treatment of my drainage issues. Highly recommend -
Review 122 (2024-05-06 - Rating: 5)
Knowledgeable and quick. will use again. -
Review 123 (2024-05-07 - Rating: 5)
They did a great job -
Review 124 (2022-10-24 - Rating: 5)
Eric arrived early, was professional, efficient & quickly diagnosed the resolution for my kitchen water leak issue. He worked to thoroughly resolve the problem & explained everything in understandable terms before he started the work. Gave me the estimate & completed the work efficiently & in a timely manner. The price was very reasonable. I would recommend Mr. Rooter to others. Thanks Eric for your quality work! -
Review 125 (2024-01-14 - Rating: 5)
Chad did an awesome job! -
Review 126 (2022-11-23 - Rating: 5)
Everything went to plan and our new sewer pipe is an added value -
Review 127 (2024-03-16 - Rating: 5)
Crew did an awsome job. -
Review 128 (2022-10-24 - Rating: 5)
Very clear explanations of what was wrong, also advice on future maintenance for other plumbing issues. -
Review 129 (2024-05-18 - Rating: 5)
The repair person fixed my drain in the basement I have used this company many times and they are excellent. -
Review 130 (2020-04-01 - Rating: 5)
Josh was fantastic!!! Super professional and explained everything in detail. -
Review 131 (2022-11-19 - Rating: 5)
DeShaun was outstanding, he was a life saver!! -
Review 132 (2024-12-18 - Rating: 5)
Quick response! -
Review 133 (2023-01-09 - Rating: 5)
On time. Very courteous. Unable to do job on first visit, (it was New Years day) but made sure I was on the schedule for the next day. Excellent job. Pricey, but isnt most things nowadays. -
Review 134 (2023-05-04 - Rating: 5)
Tom Sawyer was very professional and polite. I enjoyed the level of service. -
Review 135 (2020-10-01 - Rating: 5)
Thank you for the your Total professional service and friendly techs who came to my home to fix my problem pipes thank you. -
Review 136 (2020-09-29 - Rating: 5)
Amazing service, very friendly, and fair pricing! -
Review 137 (2020-04-21 - Rating: 5)
Josh was awesome!! Great service. Honest!! -
Review 138 (2022-11-18 - Rating: 5)
Tom went beyond the call of duty!! It was a pleasure working with Tom!! -
Review 139 (2018-03-12 - Rating: 5)
Excellent prompt service, knowledgeable technicians who fixed our problem. -
Review 140 (2021-04-23 - Rating: 4)
We had some plumbing issues, they came to our house and found our problem free of charge. We had 3 other estimates and they was able to beat their prices. Very friendly and easy people to work with. I would recommend Mr. Rooter to my friends and other family members. -
Review 141 (2020-12-10 - Rating: 5)
He was here at correct time, uncloged drain, job done. -
Review 142 (2019-07-28 - Rating: 5)
They have a very responsible team of professionals. They are respectful of the customers property and explain exactly what needs to be done to correct the issues. Josh Myers and Joseph H were both very helpful and considerate. We will definitely be using Mr. Rooter for all of our plumbing needs in the future. Highly recommend them to anyone in need of honest reliable service. -
Review 143 (2021-03-20 - Rating: 5)
Did the service I needed and made sure it was done right. -
Review 144 (2024-05-22 - Rating: 5)
Friendly n knowledgeable. -
Review 145 (2020-03-21 - Rating: 5)
Josh did an excellent job with our situation -
Review 146 (2023-12-25 - Rating: 5)
Very quick and thorough. -
Review 147 (2024-01-11 - Rating: 5)
Very friendly and helpful! -
Review 148 (2022-07-06 - Rating: 5)
Quick and thorough. Professional and affordable. -
Review 149 (2018-06-27 - Rating: 5)
Great company to service all your plumbing needs -
Review 150 (2018-01-17 - Rating: 5)
Fast ontime but a little over priced. -
Review 151 (2023-03-08 - Rating: 5)
Great company, great staff. -
Review 152 (2022-11-29 - Rating: 5)
He fixed the leaking n was out promptly -
Review 153 (2024-06-04 - Rating: 4)
Good experience -
Review 154 (2021-02-04 - Rating: 5)
They were great! -
Review 155 (2019-05-09 - Rating: 5)
Good people! -
Review 156 (2023-03-30 - Rating: 5)
Quick, professional service. -
Review 157 (2021-05-01 - Rating: 5)
Men were very professional. -
Review 158 (2020-09-14 - Rating: 5)
The water leaking problem was resolved. -
Review 159 (2021-08-16 - Rating: 5)
Very professional, and on time. -
Review 160 (2021-12-15 - Rating: 5)
Ok -
Review 161 (2022-10-21 - Rating: 5)
Fast and professional -
Review 162 (2020-02-19 - Rating: 5)
Great place -
Review 163 (2022-07-26 - Rating: 5)
Backflow test -
Review 164 (2019-12-31 - Rating: 5)
Quick response -
Review 165 (2018-01-02 - Rating: 5)
Quality Company -
Review 166 (2025-01-09 - Rating: 5)
I was mostly impressed with Mike C, Josh and Chad who were getting parts to get our water back on. Pipes were frozen solid and Josh particularly tried to get a temporary fix in place over the weekend when all the plumbing stores were closed (because no one has an emergency need for them on a weekend). Josh and Chad spent hours in the below freezing temperatures all weekend to get our water restored. With all their diligence, the water meter was not giving us any water through all the frozen pipes. But both of these men were there with us during the whole ordeal. If they were able to get the right parts from the plumbing supply stores, they could have fixed our issues in one night. Thank you to both of you for trying your best but there were other powers involved that just wasnt making your jobs any easier. -
Review 167 (2025-01-09 - Rating: 5)
Amazing company! My water heater went out during the blizzard/ winter advisory, they sent Matt out within the hour, he was super knowledgable, quick to figure out the issue, and repaired it on spot in under an hour. Very fair pricing, no fee for sending someone out, diagnostic and repair total cost was lowest by a few hundred from other companies I called.