Roto-Rooter Plumbing & Water Cleanup

Located in Cincinnati, Ohio

Address: 2125 Montana Ave, Cincinnati, OH 45211, United States

Phone: +1 513-631-0595

Rating: 4.8

Services

On-site services
Language assistance
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-05 - Rating: 5)
Adam Lay was AMAZING. He provided the most excellent, professional and thorough plumbing service, and he was incredibly knowledgeable, experienced, forthcoming and honest. He did everything he could to answer my questions and help me understand the issues in my home plumbing, and he was able to solve problems and reveal plumbing issues that no other plumbers had been able to. He went the extra mile and was so hard working. It was the best experience, and I would absolutely trust him to do any work I need!

Review 2 (2024-11-21 - Rating: 5)
When I originally made my appointment yesterday and it got cancelled and rescheduled for today I was so upset but Brandon and Brian were amazing went over and beyond for me this morning. I needed a new water heater because mine was from 1981 🤦🏾‍♀️🥴 and had stopped working. They knew exactly what happened as soon as they reached my basement. Once completed they notice I had another issue and went above and beyond to make sure I was safe. I appreciate the both of them!

Review 3 (2024-11-29 - Rating: 5)
Called at 9pm and he showed up at 8:15am the next morning as promised. He was prompt, courteous, clean, and fast on the morning of Thanksgiving. Seemed very concerned and determined to handle my issue knowing we were hosting for the holiday. Went above and behind and saved our Thanksgiving. 5 stars for him. Thank you Brandon.

Review 4 (2024-12-01 - Rating: 5)
Mike was extremely helpful. He explained everything that was going on and answered any questions we had. He worked in a timely manner and took the time to make sure we knew exactly what was going on. He’s very knowledgeable and I would highly recommend roto rooter and if services are needed in the future we will be requesting him!

Review 5 (2024-11-05 - Rating: 5)
Had Jason come out for a slow drain and he was awesome! He looked at a few issues in my home, explained everything really well, and was very helpful in fixing issues and providing advice. He went out of his way to check our entire system to make sure we got all of the work done that we needed. Cannot rate him highly enough. Would definitely use them again and request Jason specifically!

Review 6 (2024-10-20 - Rating: 5)
“I recently had Mike replace our PRV valve and dual check valve, and I couldn’t be more satisfied with his work. He was incredibly proficient and knowledgeable, quickly diagnosing the issue and explaining the entire process in a way that was easy to understand. Mike’s expertise was evident as he completed the replacement efficiently and with great attention to detail. I highly recommend Mike for any plumbing work. his skill and professionalism truly stand out.”

Review 7 (2024-08-18 - Rating: 5)
First off, our plumber Dylan did an incredible job. He worked hard and was very communicative with us throughout the process so we knew what was going on in a complex plumbing problem. He diagnosed the issued and was very professional. We’d absolutely hire Dylan to service our home again. Secondly, Roto Rooter was able to help us at 4pm on a Sunday when no other plumbers were operating without crazy surcharges. Overall, a very happy customer.

Review 8 (2024-05-17 - Rating: 5)
Tommy was absolutely incredible and deserves infinite stars! He would not give up on fixing my clog! The clog and flooded basement came out of nowhere for me and Tommy provided a butt load of knowledge to me and treated me with such respect and honesty. I could not give a higher recommendation than I am right here right now.

Review 9 (2025-01-04 - Rating: 5)
The technician was professional and very helpful. He cleaned out our kitchen sink drain line and now it works better than ever.Thank you

Review 10 (2024-11-18 - Rating: 5)
Our tech Branden came in and knew right away what the issue was, our main line was backup! He was able to get it cleared right away, and also notice the main source of the issue! Thank you so much, great job!

Review 11 (2024-11-12 - Rating: 4)
Mike came out fixed my kitchen sink drain on same day I called. May have cost a bit more than other plumbers but the convenience of having it fixed today was worth it to me. Sink is draining fine and everything was cleaned up.

Review 12 (2025-01-03 - Rating: 4)
Shawn was great. Delivered professional service and cleared the issue. I think the price is just to high though, unnecessarily high!

Review 13 (2022-05-13 - Rating: 5)
I had unexpected Sewage coming up from an abandoned downspout hole that someone years ago attempted to repair with a concrete patch. It was a mess I was experiencing so much anxiety. I called Roto Rooter out to get an estimate for my insurance but I couldnt explain the situation well enough so Ben came back out and scoped the line and wrote up an estimate. State Farm my insurance company did not add the line coverage so I ended up working with Ben to resolve my anxiety and he was so professional and so understanding he went above and beyond to take care of everything I had to have another drain unclothed today and he sent out Jonathan, and again above and beyond. This service was initially an emergency and this company was A+ 100% effective the entire time. Im sure I was a bit annoying to these professionals due the stress and anxiety but these guys stayed professional and courteous. Thanks for working this through to the end. Ben thanks so much! And thank Jonathan for going the extra mile.

Review 14 (2024-10-08 - Rating: 5)
Mike was able to quickly resolve a complication with the washing machine from the prior clog.And took the time to educate me on the probable cause and of course the solution.The initial cost of Roto-Rooter originally made me apprehensive. But the quality of service and follow through has not just reassured me but established a committed customer at this point.Legit.

Review 15 (2024-12-29 - Rating: 5)
Mike and his coworker were awesome. Informative and quick to solve my problem! I felt taken care of! Thank you so much!

Review 16 (2024-04-12 - Rating: 5)
Today we had Roto-Rooter come out an unstop our drain line going from in-front of the garage to our back yard...over 100ft. Nick came first and after observing the problem and talking to us, recommend that we Jet the drain to free it up. After we agreed, August showed up within an hr or so. Likewise he got all the details from us and surveyed the problem, which took him into the woods behind our house (it was wet and pretty dense but that didnt prevent August from checking it out). He explained everything in detail then got to work. The drain was cleared up within 30 minutes or so. We were very impressed with both Nick and August. They were professional and explained everything in detail. If you have a tough plumbing job, I recommend Roto Rooter and hopefully someone like Nick or August comes out.

Review 17 (2024-09-25 - Rating: 4)
Dishwasher and sink clogged. We called your company. He came within 2 hr period. He came from West chester about 1hr and half drive. He fixed the clog and we were happy. However I thought the cost was very expensive 465.00 for a half hr fix. He then have us a discount because we are seniors. Im glad we had the money.

Review 18 (2024-10-28 - Rating: 5)
Put in a request 10-27-24 in the evening got a call 10-28-24 Im the morning had someone out to my house an hour after I spoke with someone. Had my hot water heater put in in no time. I believe his name was Tyler, super nice and respectful.

Review 19 (2024-12-14 - Rating: 5)
Andy, came out for a main drain clean out. He was very knowledgeable, friendly andprofessional. Happy to run water again. Thanks Andy!!

Review 20 (2024-12-30 - Rating: 5)
Brandon provide fast, efficient, clean service installing my sump pump. I avoided a problem and have a quality installation.

Review 21 (2024-08-27 - Rating: 5)
Andy, was very knowledgeable. Explained everything clearly. No surprises. He fixed clogged drain and everything back to normal. Also made sure area was clean when done. Great experience, would recommend. Thanks

Review 22 (2024-11-26 - Rating: 5)
My technician, and he was totally awesome, his 20 years plus of experience allowed him to come in and quickly, diagnose our situation and solve it quickly, I would highly recommend the services of rotor reader to anybody who is having a clogged drain problem

Review 23 (2024-10-16 - Rating: 5)
Andy was very pleasant and knowledgeable regarding our particular plumbing problem (plugged toilet). It was fixed in no time. I highly recommend him for any plumbing service you might need.

Review 24 (2024-10-06 - Rating: 5)
I enjoyed working with Adam. He explained everything needed to replace the hot water heater and the cost was $1500 less than Maximum Plumbing. I would definitely recommend Adam @ Roto-Rooter to do the work.

Review 25 (2024-11-29 - Rating: 5)
Roto Rooter Rocks!!! My sister clogged my kitchen drain pipes with food on Thanksgiving. Two Roto Rooter plumbers worked the drain for nearly two hours, dedicated to complete the job. I am so thankful fir them and to have my fully functioning kitchen.

Review 26 (2024-09-30 - Rating: 5)
Very pleased with my experience. Andy was knowledgeable, friendly and answered any and all questions I had. Will definitely recommend Roto-Rooter and Mr. Andy specifically, great guy 🙂

Review 27 (2024-07-29 - Rating: 5)
Technician was at my door within an hour of my call. Courteous and professional, but also a pleasure to talk to. Got the drain unclogged quickly. Was cautious of tracking any water or dirt on the carpets. Cleaned up afterwards. Good experience.

Review 28 (2024-07-06 - Rating: 5)
Shareef and Joel were outstanding. Their professional, timely and clean, conscientious approach was clear from the moment they entered our home to wrapping up the job. They also provided valuable diagnostic information and long-term remediation options so that we can avoid any similar plumbing issues like this in the future. I highly recommend their services!

Review 29 (2024-10-30 - Rating: 5)
Andy handled our issue with professionalism and explained the steps along the way. Great experience in a bad situation. Would definitely recommend if you have any plumbing issues.

Review 30 (2025-01-01 - Rating: 5)
Mike and Zach were very knowledgeable...explained the situation with a multi based inspection.Problem solved and would absolutely recommend!

Review 31 (2024-06-14 - Rating: 5)
The tech that came to my home to clear our toilet drain was very nice and professional. While he was able to clear the drain that night, we were back to using the plunger again in the morning. I have not called back, due to not wanting another bill again. Overall, would still recommend.

Review 32 (2024-10-10 - Rating: 5)
Mike is amazing, professional, kind and got the drain open. Thank you Roto Rooter for having such a super team member. You are appreciated Mike! Thank you

Review 33 (2024-07-28 - Rating: 5)
The Roto Rooter techarrived on time, he was courteous, friendly, and quickly solved the problem. Thank you, Andy, you did a great job!

Review 34 (2024-06-24 - Rating: 5)
Had an unexpected issue today and called Roto Rooter. Service Tech Chris arrived within 30 minutes of my call. Chris was a joy, he explained the problem to me and educated me on why the issue arose. I truly appreciated his professionalism and demeanor which really put me at ease. Fixed the problem and left me confident of a job well done. Why I keep Roto Rooter on Speed Dial 😀Thanks Again Chris!

Review 35 (2024-12-26 - Rating: 5)
Andy was very knowledgeable tech, gave quick diagnosis and provided a solution that worked. Very professional. Thanks.

Review 36 (2024-06-18 - Rating: 5)
Mike Z. did an awesome job fixing our water heater, he was very friendly and explained everything in depth to make sure I was knowledgeable about the system. Worked very efficiently and was helpful with any questions I had. Would highly recommend!

Review 37 (2024-06-16 - Rating: 4)
Great work converting my old shower knob to a new one. Called on a Saturday afternoon and showed up 3 hours early to the appointment. Only issue I had was there was water all over my bathroom when the job was completed. Other than that, I will choose them to help me with my next issue.

Review 38 (2024-07-01 - Rating: 5)
Chris Browning came out, and walked my sister through step by step of what he would recommend, handled her over thinking and out of no where questions on things that didnt really relate to the issue on hand. Extremely informative, was up front about pricing, and after leaving he even called to walk her through which financing plan would work for her, stayed calm and was beyond patient while she went through her indecisiveness, then proceeded to help her set it all up. Would 100% recommend him for those who have high anxiety and get overwhelmed easily.

Review 39 (2024-03-17 - Rating: 5)
John was very efficient at solving our problem and at such short notice too! Acted in a very professional manner and was informative and reassuring to us the entire time. He also left his work space quite clean which we appreciate so much. Will definitely be contacting again for all our plumbing needs.

Review 40 (2024-10-10 - Rating: 5)
Brandon was very thorough and resolved our problem quickly and efficiently. He maintained consistent professionalism throughout the service call.

Review 41 (2024-04-14 - Rating: 5)
Mike did a great job clearing out our nightmare toilet situation. Very polite and efficient, and he even gave me a quick auger tutorial! The price is much higher than other services, but in this case it was worth it for expediencys sake. It was 90 minutes from first call to no more clogged toilet. Thanks, Mike!

Review 42 (2024-02-02 - Rating: 5)
We had a different company come out to take a look at our sump pump and they had quoted is thousands of dollars and headaches of work. Craig from RotoRooter came out to give us a second opinion and he was such a knowledgeable expert - he took a thorough look at the whole issue, determined a course of action that ended up saving us thousands of dollars and did it all with a smile. Personable and trustworthy: exactly what you want from a person coming into your home to deal with issues like these. Thank you, Craig!

Review 43 (2024-04-02 - Rating: 5)
Chris came out and was extremely helpful when it came to a blocked catch basin out behind our new home. Unfortunately the issue was a little bigger than we thought but he kept us informed the entire time about next steps moving forward. He even had some great suggestions about some different things to try. Would definitely recommend roto rooter to anyone that needs service.

Review 44 (2024-06-08 - Rating: 5)
Chris made a valve repair and replacement quick painless and not costly. Pipe was sawed, soldered and checked within 30 minutes after an estimated hour. Without his immediate attention we could have spent hundreds of dollars in lost water costs. Saved my back too - as had he not done it, it would have been on me.

Review 45 (2024-04-07 - Rating: 5)
I give the technician Craig 5 stars! He explained what was going on, and what he needed to help us with the issue. Even he couldn’t fix it right then he came back the next day and kept at it until the problem was solved instead of giving up! The valve stem broke inside the pipe and he had to drag it out in pieces over four hours. The new stem was also problematic to get in and he didn’t give up on that one too! He was also very pleasant and communicative about what was going on.

Review 46 (2024-04-07 - Rating: 5)
Craig provided us with service that was above and beyond. I called Roto-Rooter when a relatively simple repair of replacing a shower valve stem got complicated when the valve broke off inside the copper housing. Craig was at our house for over five hours across two days getting the old valve out, and getting the new one in. He had a remarkable amount of patience, amd was consistently professional, kind, and communicative. Exactly what you want from this kind of service. Recommended.

Review 47 (2024-07-10 - Rating: 5)
My drains in my basement had backed up and I had a huge mess. I called other companies who did not answer but Roto rooter did and the plumber Chris was here in 45 minutes. He was very professional and proficient . The problem. was diagnosed and fixed in an hour.I highly recommend for an emergency but advise all to exercise caution when they send others out to try and sell you other services.I would advise getting an estimate from someone else.

Review 48 (2024-01-31 - Rating: 5)
Tyler and Nick were amazing! So friendly, and kept a calm head when taking care of our issues. I am very pleased with the service and super thankful for their help! Making an appointment was quick and easy both over the phone and through the self service scheduler on the website. For everything they had to do the price was totally fair. This wasnt an easy job. Thank you again everyone!!

Review 49 (2024-03-22 - Rating: 5)
We had a great experience with the technician Chad. He was very knowledgeable, respectful, and efficient. We received our courtesy text to let us know he was on his way. He was done in less than 30 minutes. Great job Chad. I will definitely call Roto Rooter again if needed, and request your services!

Review 50 (2024-03-31 - Rating: 5)
John from Roto-Rooter was very professional, polite and personable. He knew what was needed immediately and had all the parts in his work van. He was very tidy and left our home as clean as it was when he got here.I highly recommend John and will ask for him again the next time I need plumbing work done.

Review 51 (2024-04-11 - Rating: 5)
Michael M. was a joy to work with on a soggy morning. He came out to clear our clogged outdoor drain, was solution-focused, and completed the work with a friendly manner. He explained everything he was doing clearly and I felt very comfortable with him. I recommend Roto Rooter and Mike M!

Review 52 (2024-12-04 - Rating: 4)
The technician did a good job once he got here but it was over an hour after I got the text message saying that a technician was on his way .

Review 53 (2024-04-06 - Rating: 5)
Our main sewer drain backed up on a Saturday afternoon. We called Roto Rooter and they were there within an hour! Nick was efficient and got us back in an hour. We are so thankful for the quick service and competitive price!

Review 54 (2024-04-15 - Rating: 5)
We had a garbage disposal that was leaking under our sink and we were able to get it fixed really quickly with Roto-Rooter. Chris was dispatched to us and was able to diagnose, provide an itemized quote, and make repairs shortly after arriving. He was super helpful in explaining what had happened and ways to mitigate future issues.

Review 55 (2024-04-06 - Rating: 5)
Tyler showed up on a Saturday to clear our kitchen sink drain. In a matter of minutes he’d diagnosed the problem and was working on clearing the blockage. He was fast, friendly, and even applied a coupon to the cost of our service. Overall great experience.

Review 56 (2024-02-05 - Rating: 5)
Chris was very courteous and polite. I told him the 3 problem areas. Chris worked very diligently to get the bathroom sink unclogged. There is not much space but he did a fantastic job everything is working like new again. I am extremely happy with this service call.

Review 57 (2024-04-16 - Rating: 5)
Jonathan, the technician, went out of his way to resolve a recent water issue. The storm and garage drains backed up after recent storms and more rain was in the forecast. Roto-Rooter sent Jonathan the day I called. A very large motorized auger was required to clear out the line that was clogged. He had this with him on the truck. He realistically explained what was required for the job before he started. He successfully cleared a difficult clogged underground line. I am very grateful for his time and effort. My highest recommendation! Thank you.

Review 58 (2024-02-29 - Rating: 5)
Matt and Matt came out to replace a pipe and shut off valve. They were nice, fast, prompt, knowledgeable, and professional. The fee was reasonable for the service and time. They were able to fix the issue the same day and for less than I expected to pay. If I have any other issues I will be using them again!

Review 59 (2024-11-17 - Rating: 5)
Andy knew what he was doing and got the job done quickly. He was very polite and friendly.

Review 60 (2024-03-23 - Rating: 5)
Sean was awesome! My wife and I were told hed be here in about 2 hours and it was about 30 minutes later he arrived. Sean was super friendly and very professional. He walked us thru the steps he was going to take to get our sewer line up and running. We will definitely be using Roto-Rooter from now on and hopefully we can request a plumber. If requests are allowed, were always gonna request Sean!

Review 61 (2024-02-25 - Rating: 5)
Craig is an excellent technician. Diagnosed the problem and then repaired it. Toilet had major backup issues along the main sewage pipe and directly underneath the toilet, did everything with ease and am very appreciative to have it resolved. Thank you RR!Has good small talk/people skills and would for him again if ever need/recommend him.

Review 62 (2024-02-28 - Rating: 5)
John was incredibly friendly and knowledgeable. So nice that he could come out on short notice and after 9pm. He had so many answers!!A supervisor came out beforehand to checkout the situation, too. Roto-Rooter has been a great help!! Highly recommend!

Review 63 (2024-04-02 - Rating: 5)
Our outdoor drain backed up with all the rain starting to flood into our garage, called Roto rooter and they were able to send someone out within the hour. Got text messages when to expect them. Darren Shute came and assessed the drain making sure he was able to snake it out. Job was done quickly and Darren was very professional. They even have a 6 month guarantee.

Review 64 (2024-04-13 - Rating: 5)
Technician (Sean) arrived at my home quickly after my call to Roto Rooter. He was able to determine and repair a minor sump pump and pipe disconnection issue. I was very pleased with his work and personality.

Review 65 (2024-06-04 - Rating: 5)
This was the second quote I got for a leak in my basement. I had another company estimate it would be $2,700 to repair and wanted to rip out my entire drain system beneath my tub. Turns out the issue was nothing more than a seal needing the be recaulked around my drain. Roto Rooter and their employees actually took the time to look into the issue. Very in depth. Would recommend. Thanks for saving me so much time, stress, and money.

Review 66 (2024-02-29 - Rating: 5)
This is our second time working with Chris for separate problems weve had with our new home. He is very professional, friendly, and efficient! Highly recommend using him and his team of guys! Trustworthy, fair and gets the job done! 👏

Review 67 (2024-02-24 - Rating: 5)
Everybody I talked to from Roto-Rooter was super nice and polite. They were fast, responsive, and very diligent working with my insurance. They got the job done in no time. Carl and Kyle were awesome !!!

Review 68 (2024-07-12 - Rating: 5)
Tim was very professional and explained in complete detail how the process worked. Went the extra length for customer & would definitely recommend Tim for other projects.

Review 69 (2024-01-14 - Rating: 5)
I called on a late Saturday afternoon and Christopher was here in about 30 minutes. He was quick and efficient, giving me multiple options as to how to fix my sink/leaking water issue. His friendliness and willingness to listen and answer all my questions was amazing! He definitely made the experience far better than it could have been.

Review 70 (2024-01-23 - Rating: 5)
We had a hot water heater go out over the weekend at my elderly Mother in laws house. Roto Rooter gave us a significantly lower price quote compared to others and they were able to install a new water heater the very next day. Tyler, the technician was amazing and finished within a few hours. I am very happy with Rotor Rooter and will definitely use them again in the future.

Review 71 (2024-03-31 - Rating: 5)
Andy is very knowledgeable and did very good job to solve the drainage issue. He took time to pinpoint the location of the problem so that he can use the right type of equipment. He was very helpful and I will personally request his service if I need any drainage related work in the future.

Review 72 (2024-03-23 - Rating: 5)
Jonathan did a great job, quickly diagnosing and fixing my water pressure regulator issue when I thought it was a water heater issue. It also cost less than I feared! I will continue to use your company in the future! Thank you very much!

Review 73 (2024-03-03 - Rating: 5)
Roto rooter came out to my home for a plumbing issue. The tech was extremely polite and knowledgeable. He asked me many questions about the issue. He explained to me what was going on and that it was a common issue and nothing to be concerned about. He gave me tips on how to help in addressing the issue myself. I couldn’t be happier with the service and the technician

Review 74 (2024-11-19 - Rating: 5)
Andy was an absolute sweet heart and answered all my questions after my little one put a toy down our toilet!

Review 75 (2024-12-11 - Rating: 5)
Very friendly and a good technician. He was careful with our property.

Review 76 (2024-02-13 - Rating: 5)
Prompt dispatch from rotor rooter for a clogged sewer line. Luke arrived at time quoted. He was knowledgeable and polite. He worked tirelessly to solve our issue. This type of service is absolutely priceless when you need it!

Review 77 (2024-03-22 - Rating: 5)
They were quick and took care of the clogged kitchen sinks and dishwasher less than an hour. The price was fair and I was able to use one of their discounts to reduce the price. I had bad experiences with other plumbing companies, so it was wonderful to have a good experience with Roto-Rooter. I would highly recommend them to others and use them myself from now on!

Review 78 (2024-03-22 - Rating: 5)
I had Christopher come out to the house due to my bathtub and sink draining slow. The tub was quick was quick but the sink was my problem child! Chris took his time, chatted with me along the way and was professional!! He was super nice and didnt drag out the fix that was an already time consuming problem!! I appreciate his help!!

Review 79 (2023-12-16 - Rating: 5)
When our house started smelling terrible and our sink started backing up, they were able to get someone out extremely quickly. Tyler was very personable, explained everything that he was doing, and was very clear about pricing. He fixed our issue quickly and was so nice!

Review 80 (2024-03-01 - Rating: 5)
Matt and Matt were extremely professional and courteous. They kept me informed every step of the way and offered multiple options on completing the job to make sure the pipe work was going to be set up the way I needed it. I would definitely have them back!

Review 81 (2024-12-08 - Rating: 5)
Jake was great with problem solving . He was very efficient and courteous.

Review 82 (2024-03-20 - Rating: 5)
They came in told us exactly what was wrong. Explained what they could do and how they would fix it. Got to work right away. No problems with the work and they had it fixed in no time at all. They answered all questions and even gave some tips on how to keep better condition of the pipes. The technician was amazing would recommend him to anyone that asked very friendly. His name is Luke.

Review 83 (2024-03-27 - Rating: 5)
Darren Shute was awesome! Came on time, was very knowledgeable, and very patient with my dad. Although they weren’t able to fix my issue (bathroom remodel), they were able to assess my issue and came same day as I called. Would recommend! Thank you!

Review 84 (2024-06-05 - Rating: 5)
Chris was prompt and very polite. I was embarrassed to have to have someone unclog a toilet but he was kind and professional. Will definitely recommend Roto Rooter. Thank you

Review 85 (2024-12-26 - Rating: 5)
Andy did a great job and was very personable.

Review 86 (2024-02-20 - Rating: 5)
We had preventative maintenance done by Roto-Rooter and they were great to work with. I found an online coupon and the pricing was reasonable. The technicians were courteous and explained the process. Thanks!

Review 87 (2024-03-17 - Rating: 5)
I placed a call with Roto-Rooter around 2pm on a Friday afternoon. Jason was at my house within 30 minutes and help diagnose, unclog and clean up all prior to 5pm. He was friendly, informative and extremely helpful. Can’t recommend Jason enough!

Review 88 (2023-12-06 - Rating: 5)
John did an amazing job. What we thought was going to be a quick fix turned into a bigger project. John kept us informed each step of the way. He kept the cost in range of his estimates as he dug deeper into the plumbing problem. Highly recommend Rotor Rooter and ask for John.

Review 89 (2024-04-06 - Rating: 5)
Great service. Called with a sudden leaking pressure valve in main water line into house. Called and scheduled an appointment to come out next day (my availability) and Harry came out, assessed and did a complete rework of pressure valve and pipes around the valve. Great job, great service. Very Pricy I thought but was completed promptly with guarantee for one year so peace of mind included....Thanks Harry.

Review 90 (2024-01-25 - Rating: 5)
We were new to Ohio and basements - and sump pumps. Ours leaked on the Sunday of a long holiday weekend. A neighbor suggested Roto Rooter and they were at our house within 2 hours & did not have a service call fee. Our plumber suggested a fix and a valid upgrade to better protect us in the future. We are super impressed & pleased to recommend them.

Review 91 (2024-02-24 - Rating: 5)
I had the pleasure of working with Darren! He was very easy to work with, professional, and quick! He installed three toilets for us and a new faucet, and was finished within about 4 hours! I highly recommend working with him!

Review 92 (2024-03-25 - Rating: 5)
They came within the scheduled time period and Andy cleared my clog and pipe so well that it drains better now than when i bought the house. He cleaned up when he was done and was nice to talk with. While he was working he was explaining to me what he was doing and why.

Review 93 (2023-09-26 - Rating: 5)
I had a driveway drain that was impacted with dirt and roots... totally clogged. The service technician was very pleasant, knowledgeable, and explained what could be attempted. He was able to clean out and get it all going. No messes were made and cleanup was great. Thank you Rotor Rooter, you truly offered great service, both physical and through your experienced technician. I highly recommend them when you have a plumbing issue!

Review 94 (2024-08-24 - Rating: 5)
8/23/2024: A new repair surfaced today with a leak under the sink in the first floor bathroom. Shareef Muhammad was the service technician and he showed up right on schedule and solved the problem.I like that Shareef and the other Roto-Rooter technicians explain their recommendation for the best possible service to fix the problem --- in this case, a leak with the faucet and pipes under sink. 5 star service and they sure know how to take care of customers.______________________________________________________________8/21/24:Jacob Rogers made two visits this week for a few jobs, including a new expansion tank for our water heater / water pressure adjusted / install a pressure inducing valve / repair toilet.He repaired and installed the items on our list and the explained the repairs and upgrades. Hes an excellent service technician too and we continue to highly recommend Rotor-Rooter on Montana Ave in Cincinnati.Update on 3/21/23:Roto-Rooter detected the source of a leak in our outside spigot for the garden hose. The water pipe had frozen from the cold and Clayton, Technician, replaced the damaged pipe and faucet.It was same day service and Clayton did an excellent job._______________________________________________________________This was our 1st job with Roto Rooter on Montana Ave in Cincinnati and they were Excellent!Water was dripping from the ceiling and by the closet doors near the hot water heater and furnace last Sunday morning..After I shut off the main water supply, I checked again for the source of the leak. It was from the Expansion Tank that was on top of the water heater.The age of the expansion tank was unknown, but there was a rust ring around the circumference and the weater pressure forced a hole in that tank. Im sure glad I called Roto Rooter after searching for top rated plumbers on the computer!!!Within just a couple hours, Kaila Statt, Field Supervisor, was out to assess the damage. She was Excellent = very thorough, answered all my questions... even called our home insurance company to file a claim for us. Kailas expertise included taking pictures, assessing the damage and setting the water remediation appointment. She really put me at ease by taking great care of various details!Cortaiz Parker removed the leaking expansion tank and installed a new one later in the afternoon. He was fast, polite and easy to work with too.The next day, Anthony Jordan setup the fans and drying equipment. He was very helpful and explaine the drying process and goal of eliminating the humidity in the damaged area.Ron and Robert individually checked on the drying statistics on appointments during the week and Anthony returned to monitor the drying.Yesterday, Romario Burrell and Darrin removed all the drying equipment.We were very pleased with the customer service from Roto Rooter on Montana Ave in Cincinnati and Highly Recommend them if you need / want professional service.

Review 95 (2024-02-11 - Rating: 5)
Great service starting from the initial call to the arrival and completion.Darren and Joel were both wonderful!Darren walked us through the process and explained everything. Joel made sure we understood what needed to be done to fix all the issues so we didnt have future problems.

Review 96 (2024-03-29 - Rating: 5)
Jason was so professional and kind and explained everything so well! I highly recommend him and roto for serious plumbing issues! Thank you Jason and Roto Rooter! And Thank you David for your kindness and understanding of our plumbing problem!

Review 97 (2024-01-21 - Rating: 5)
Great guys. Knew what they were doing and what they were talking about. Cleaned up after themselves. Has modern equipment (Rigid TV).UPDATE:Bath tub now clogged didn’t notice it until after they left and they didnt charge me what i could of been charged but charged me the price if it was all fixed at the same time and forgot to mention above with $75 off. Called them both times on the weekend and both times were here in about one hour of me calling (no extra charges for coming out on the weekend). Wow my mind is blown. The guy that came out today was just as nice, knowledgeable, and professional as the two that were here last week and cleaned up after himself. Can’t recommend this company enough and im a hard one to please.

Review 98 (2024-04-11 - Rating: 5)
Mike, the technicians came to my house to analyze the sewer problem. His final prognosis was a full septic He troubleshot all the pvc lines that were showing leakage and said the backup was coming from the septic tank. When he removed the cap it was quite evident because the tank was full. He recommends my getting in touch with a Septic Tank removal. I’m waiting on their arrival later on this afternoon. I was very pleased with Mike’s service.

Review 99 (2024-07-14 - Rating: 5)
We’ve used Roto-rooter’s services 4 time. They are very professional, responded right away and fixed our problems in a timely manner. Recently we had Mike out here fixing a leak. He is very knowledgeable and friendly, took the time to explain the problem to us and offered additional advice on plumbing related issues. We appreciate his patience.

Review 100 (2024-03-05 - Rating: 5)
Called the office and they had a technician at my location in two hours. Jason Burrows did a great job helping solve our needs . Very knowledgeable and professional. Would definitely use them again!

Review 101 (2024-02-24 - Rating: 5)
My entire experience with Roto-Rooter has been great. I was able to easily make an urgent appt last night for the following day when I had a plumbing emergency. Both Shareef (plumber) and David (inspector) were great and arrived within the expected time frame and were so helpful! Shareef was even able to share additional knowledge and gave tips regarding some other plumbing questions I had. And David helped me start an insurance claim for water damage. I have never used this company before and have been blown away by the great customer service. Thanks!

Review 102 (2023-11-30 - Rating: 5)
Roto Rooter is a reputable company. I was out on their schedule immediately. They came and assessed the issues and then quoted me a price.The two gentlemen that came to open my drains were respectful, very knowledgeable. They worked diligently for three hours to open the drain.I am very appreciative to Roto Rooter and their service technicians. Thank you

Review 103 (2024-04-12 - Rating: 5)
The plumber/technician Chad was very professional and courteous. Cleaned out the main sewer line as requested and recommended what to do to maintain it in the future.Also comes with free camera inspection as part of the augur service.I would definitely recommend Chad and Roto Rooter to anyone for their plumbing needs!

Review 104 (2023-12-30 - Rating: 5)
Very pleased with our service. Russell was our technician he kept us informed with all steps of our shower repair. He was professional, honest and very helpful going over everything in detail. He also provided us with estimates for future plumbing projects.

Review 105 (2024-02-26 - Rating: 5)
The tech arrived on time, was careful about tracking mud into the house and very efficient. He diagnosed the problem quickly and was kind enough to answer all my questions. Would absolutely use them again (although I hope I don’t have to!)

Review 106 (2024-02-26 - Rating: 5)
The technician that fixed my problem was very knowledgeable and able to fix my shower faucet without needing parts. He could’ve fixed something just to get a charge but his honesty has made me a life long customer. Awesome company and even better techs. Thanks.

Review 107 (2024-03-22 - Rating: 5)
I was able to schedule a same day appointment online. I received a text when they were on the way. They arrived within the time window specified. He was kind and explained in detail what was going on with our basement plumbing. We will definitely use them again in the future if needed.

Review 108 (2024-01-08 - Rating: 5)
Mike and Adam were great. Let me know what was going on every step of the way. They left our bathroom clean and working. Thank you Roto-Rooter for coming out within 2 hours on a Sunday!

Review 109 (2024-03-30 - Rating: 5)
Tyler with Roto-Rooter was very helpful. He was able to make a home visit the day of my call and helped me fix the small leak under my kitchen sink in 10 minutes. Highly recommend Tyler and Roto-Rooter.

Review 110 (2024-01-15 - Rating: 5)
Repairman was cordial, professional and took the time to answer all of my questions. He took time to explain his work and to make recommendations about future maintenance and repair. I am happy to recommend this professional and his company. I will not hesitate to call again.

Review 111 (2023-12-31 - Rating: 5)
John T. was excellent. He was through and explained the repairs at each step of the process. He was courteous and professional. Highly recommend John and Roto Rooter. We needed the repair on New Year’s Eve ahead of a family gathering on New Year’s Day and everything has been taken care of for our guests.

Review 112 (2024-02-22 - Rating: 5)
I had a plumbing emergency and Roto was SO helpful! They promptly arrived same day, arrived early in the timeframe they provided and the gentleman who examined my pipes was so thorough and helpful. I greatly appreciate them and will continue to use them!

Review 113 (2023-11-29 - Rating: 5)
John came to our house after we had water backing up into both sinks and our dishwasher. John was very professional and took his time to fix the problem with our pipes. After he fixed the problem and did a very thorough job- John explained everything to me and gave me suggestions on how to prevent this from happening in the future. I’m very satisfied with the work that was done and would recommend John and Roto Rooter to anyone who is in need of plumbing services. I will definitely be using them in the future if other problems arise.

Review 114 (2024-03-29 - Rating: 5)
Jake came same day and did an excellent and efficient job. Was reasonably priced for the work done especially being able to come the same day I called and did the work on the spot. Would definitely recommend!

Review 115 (2023-11-08 - Rating: 5)
Tyler was super professional, friendly, and I could tell it mattered to him as if it were his own home. He took the time to explain things well and was clear about recommendations and what was more time sensitive in terms of future work. All that to say I had a great experience

Review 116 (2024-08-05 - Rating: 5)
Our technician Andy arrived exactly in the time frame we expected. He answered all of our questions with explanations to our satisfaction.

Review 117 (2024-03-13 - Rating: 5)
John was great! He was professional & got creative when the issue wasnt clearing. Although I needed to go another route, he was persistent & wouldnt give up until he was sure this method was not going to work.

Review 118 (2023-12-21 - Rating: 5)
Dave at Roto-Rooter was like having a father figure with me throughout the whole process. He was very knowledgeable and reassuring during a situation in which I was very overwhelmed. I am so appreciative of the willingness and ability to help do what was best for me.

Review 119 (2023-11-29 - Rating: 5)
The Technician, Chris, was very professional in both doing the repair job that I needed done and providing excellent customer service. He took the time to answer all of my questions, and he even took the time to answer questions regarding another project that I need done. I am very pleased with the work that was completed.

Review 120 (2024-01-09 - Rating: 5)
John T was extremely thorough and knowledgeable, walking us through the problem and his solutions every step of the way. He was very easy to work with and we would definitely use Roto Rooter again because of him

Review 121 (2024-01-19 - Rating: 5)
We had another company out earlier in the day and they could not clear the main drain. Shereef from Roto Rooter came out and worked on it and was able to clear it! He showed us the massive root clump that was inpededing the water flow. His perseverance and dedication was exactly what was needed. They followed up with another employee with a camera just to make sure the drain was indeed clear. We would recommend Shereef and Roto Rooter every time! A very professional and thorough job!

Review 122 (2023-12-01 - Rating: 5)
We had Shareef help us fix our sink. He was super friendly, knowledgeable. He was really nice worked his tail off to complete the task. He informed us the whole way through about what the issue was and everything he was doing to fix our sink. He’s a fantastic person and a great worker. Gotta make sure Roto holds on to him. He was very professional about everything. Would recommend him and even if we have anymore plumbing issues in the future I would definitely like Shareef to be the guy assigned to it.

Review 123 (2023-10-15 - Rating: 5)
John T (#9737) was beyond AWESOME. He was quick to get here (& I needed help big time), kind, compassionate & professional. He explained everything to me and what to expect next. I sincerely appreciate that. If Rotor Rooter needs to come back, please send John. Great 1st experience with the company. Thanks John!

Review 124 (2024-09-25 - Rating: 5)
The water restoration person they sent was terrible but the plumbing technician was amazing. He was very knowledgeable and very courteous

Review 125 (2024-04-13 - Rating: 5)
He was not only helpful, but he was very knowledgeable about all kinds of topics involving our home and the job we needed done. He was very friendly and I would absolutely hire him again. In fact, I intend to.

Review 126 (2024-03-18 - Rating: 5)
Called on a Friday evening and Roto Rooter Cincinnati sent someone within an hour to unclog a VERY backed up kitchen drain. Jacob arrived promptly, analyzed the issue and quoted me a straight -up price for service. Jacob spent HOURS working on a really deep clog, but the shorter snake couldnt reach all of it. Jacob said hed come back Saturday morning with the 100 snake. Unfortunately, the depot that supplies that device wasnt there on the weekend. Jacob called me early Saturday morning to let me know, apologized for the inconvenience, and promised to be out first thing Monday. He did just that, got the drain fixed--even though it was his day off--and put everything back in order, neat and tidy. I would not hesitate to call RR Cincy for future service, and will absolutely be asking for Jacob by name when I do. Hes the perfect ambassador for his company, and theyre lucky to have him.

Review 127 (2024-12-05 - Rating: 5)
Mike was great. Professional, knowledgeable and kind. He fixed our issue quickly. 10/10 would recommend.

Review 128 (2024-02-11 - Rating: 5)
John arrived quickly to our home after we called for help. He is a pleasant guy and went immediately to solve the toilet problem. Within minutes, the toilet was working again. John is an outstanding young man. He deserves the highest marks for politeness, knowledge and skill. Thank you John. And thank you Roto Rooter

Review 129 (2023-12-27 - Rating: 5)
Efficient sewer repair. I called at 11. I was told someone would come between 2 and 4. Jacob arrived at 2. He was cordial, explained clearly what he was going to do with cost. He did everything to unblock the line. He made sure to leave everything very clean before he left. Jason then came to look through the pipe with the camera. He explained also clearly what the options were. Very pleased with the service. I recommend Roto Rooter.

Review 130 (2024-03-17 - Rating: 5)
Called when our shower valve broke off and they had someone here within 2 hrs! The work he did was great, quick and he was extremely friendly. I would absolutely recommend.

Review 131 (2024-01-28 - Rating: 5)
Our guy Darren was awesome, very polite and professional which made a bad situation a little better. He walked into a house with a flooded basement and had our drain cleaned out in no time. We will definitely use their services again. Thank you

Review 132 (2024-03-11 - Rating: 5)
Always super helpful and on time! Most recently I had Shareef over to assist with a dishwasher removal. He was super helpful and made sure the dishwasher was out before leaving. Always very fair on pricing.

Review 133 (2023-12-25 - Rating: 5)
John did a great job explaining our situation... He try his best to unclog the main sewer line but found out we had clay blocking the the main pipe . Regardless if he didnt get it unclog we are happy he came out on Christmas day to do the work. We thanks him for his hospitality for coming out help out.

Review 134 (2024-04-09 - Rating: 5)
Jonathan went above and beyond for us when he came to fix my shower drain. It had just been remodeled so I was so disappointed when I was unable to use it. I got online that day and he was there same day. Very quick and very efficient. Thank you again Jonathan!

Review 135 (2024-07-16 - Rating: 5)
Allie tech number 2586 was very helpful and direct. Gave me a great price and stood by it. Thanks AllieKyle

Review 136 (2024-02-12 - Rating: 5)
Although I was very angry with the company because I had to wait over 4 hours for a technician, I was very pleased with him. His professionalism, attention to detail, and commitment to the job. He diligently worked hard and tries to get the job done for the least amount of money possible.

Review 137 (2023-12-23 - Rating: 5)
I needed new faucets to supply water to my wash machine and a leaking drain in the kitchen sink that needed to be repaired. My service tech was very professional and made the required repairs. He took the time to run the washer to make sure there were no problems with the replacement faucets. We also checked the repairs to the kitchen sink. I am very satisfied with the work. My tech was a professional individual, and l will call Roto Rooter for any future plumbing issues. Thanks, Roto Rooter!

Review 138 (2023-11-25 - Rating: 5)
John T did a great job cleaning out our sewer line. He was very professional and provided prompt service. We called at 2:30p and he was here and had it cleaned out by 5p.

Review 139 (2023-12-05 - Rating: 5)
Technician and cameraman were both very professional and knowledgeable. The plug was taken care of promptly and no mess was left behind. The scope camera confirmed the work was complete and the sewer line was clear and undamaged. Great job!

Review 140 (2023-11-27 - Rating: 5)
The valve assembly to my water softener system epically failed, spraying water all over my basement adjacent to my HVAC system requiring water supply to entire house to be shut off. Russell was sent out who was so honest and knowledgeable. He took the time to inspect the other plumbing systems (which is no extra cost with RR) and wrote down recommended repairs in the future, even giving recommendation for contractors to do the things RR does not (venting issue with water heater requiring chimney/flue expert). So happy I went with RR, and relieved that the water is back on without breaking the bank on service bill! I’ll definitely use RR again, and recommend to others!

Review 141 (2024-01-04 - Rating: 5)
Russel and Jerry were very professional! Very happy with the service we recieved today. I called last night and they sent Jerry out this morning. Russel then came out and replaced our water heater very quick and efficiently. Thankyou for the great work!

Review 142 (2024-02-23 - Rating: 5)
It couldn’t have been any easier. From calling the office to the credibly nice guy that came to the house to work. Even my dog enjoyed his company. Tub drain is fixed and already working. Thank you all for your services.

Review 143 (2023-12-29 - Rating: 4)
Roto Rooter was able to complete the job to our satisfaction. When asked to return for small incomplete job details, they were very polite and accommodating to do so. Ron and employees were always so polite and and never complained when returning to complete details. Thank you Ron!

Review 144 (2024-07-12 - Rating: 5)
Joel did a great job explaining my situation and answering all the questions I had. Would recommend and will use them in the future

Review 145 (2024-03-04 - Rating: 5)
Arrived on time. Polite and pleasant conversation with technician. Performed task at hand in a timely manner. This is the second time I have used them and have had no issues with either technician. A little pricey but check for coupons on their website for discounts. Would recommend.

Review 146 (2024-07-08 - Rating: 5)
I had problems with the drainage of the main pipe,I called in the morning and a view hours later the showed up it was a very friendly young man,that knows what he was doing its was not easy to find the problem, but he stay on it ,after a view hour we found the problem and resolve it, after that a other guy showed up with a camera and went in the pipe to see if there was no more upstruction in the pipe,and give some recommendations,Anyway the cost for all this was under $500 that was a good deal for all the work they did,so next time I will call them again, I hoop I dont need too but never know.

Review 147 (2023-12-12 - Rating: 5)
Most Respectable, Profesional Man. Stayed straight on our bathroom issues. Was Very Pleasant n Kind. Even Patiently, as I was explaining the issues.. His name is Tyler, and If ever needed again I would feel so comfortable with Roto Rooter in my home.

Review 148 (2024-04-30 - Rating: 5)
Andy was here after calling this morning and getting an immediate attention to my problem of water logging in the front patio.He patiently assessed the issue, and addressed it with valuable suggestions and actions. Very Thankful to RotoRooter and their knowledgeable staff 👍🙏

Review 149 (2024-03-19 - Rating: 5)
Mike did a fabulous job helping with our clogged drain today. He was efficient and thorough, friendly and competent. I would certainly recommend him to my neighbors.

Review 150 (2024-03-15 - Rating: 5)
The roto-rooter technician and the water restoration inspector were both up front and honest with my damage. I didn’t feel like I was pressured in any way or price gauged and I am so glad I have a trust worthy plumbing company in my area in case I ever need their help again. Thank you so much for your expertise and simple service.

Review 151 (2024-01-27 - Rating: 5)
Jason was such a big help. He got a problem that I have been struggling with for 3 days sorted in a matter of minutes. Polite, cordial, very helpful. It was a pleasure having him visit and service our pipes. I would give him 20 stars if I could. Thank you, Jason, and thank you Rota rooter!

Review 152 (2023-12-30 - Rating: 5)
A few people actually told me to not use Roto-Rooter, not sure why because they were awesome. Shareef was my technician and he really went above and beyond to help me with the problem. He came late and stayed late to help with the tree roots in my sewer line. This means a lot to me! with a wife and small child, not being able to run the dishwasher or do laundry is a big deal. The price seemed totally fair for the amount of time it took for the service. The work is covered by a 6 month guarantee, thanks Roto-Rooter!

Review 153 (2023-11-27 - Rating: 5)
Mike was on time. He listened and did lots of troubleshooting as we have an old house. After identifying the issue, he was efficient and explained everything he was doing. While I’m hoping for no additional issues, I wouldn’t hesitate to ask for Mike to return if we need more plumbing work done-

Review 154 (2024-04-19 - Rating: 5)
Mike came to my business to conduct a back flow test that is required by the city the other day. Upon inspection, he realized that the problem wasnt in my building, but in another down the road. He even called his company to confirm that my address was not the problem. His home office called the next day to follow up. Mike really took care of me and I wasnt charged anything! Ask for Mike!

Review 155 (2024-07-30 - Rating: 5)
Andy was great. Helped me trouble shot my problem and come up with solution moving forward.

Review 156 (2024-02-11 - Rating: 5)
The Roto-Rooter folks were professional and knowledgeable about their work. These gentlemen were friendly and engaged with the customer. I appreciate all their help in this situation. I highly recommend them.

Review 157 (2023-12-01 - Rating: 5)
We had been having issues with our sink for months and called a few plumbers that came out and couldn’t help us with what we needed, but we landed on this company and ended up with a technician named Shareef. He was the most detail oriented, helpful and informative technician I have ever had come out. He was diligent with his work and took his time to make sure everything was done painlessly and perfectly. Not only did he do a fantastic job and got our sink up and working (YAY) but he was also a very sweet and genuine human being. Roto Rooter Cincinnati will now be our company of choice if anything else in the future needs to be fixed and it is all thanks to Shareef. We can’t thank him enough for the work that he has done! If you could request someone to come out, request him!

Review 158 (2024-04-02 - Rating: 5)
Ben was very thorough with the clean up of my water damage in kitchen and basement damages. They also worked around my schedule. I would definitely use again if ever needed. Highly recommend using this company

Review 159 (2023-11-27 - Rating: 5)
Luke did a FANTASTIC job! He was very thorough in his explanation and was quick in his work. He was very professional and cleaned up really well after completing the job. I would DEFINITELY use Roto-Rooter again!

Review 160 (2024-04-12 - Rating: 5)
Darren was very timely, courteous, and knowledgeable. He fixed my plumbing issues and cleaned up afterwards. Definitely recommend Roto Rooter and Darren for your plumbing needs.

Review 161 (2023-11-24 - Rating: 5)
Jason Burrows was the absolute best! Super nice and answered any questions we had. He went above and beyond to help us out and make sure we were set up. I would highly recommend him and the company as a whole

Review 162 (2024-03-23 - Rating: 5)
My kitchen sink, dishwasher, and garbage disposal were backing up into my basement drain! Darren did a great job explaining what needed done to resolve my problem and had it fixed within an hour. Thank you!

Review 163 (2024-02-04 - Rating: 5)
The representative who came out to help me was AMAZING!! My issue unfortunately was not something that he could take care of but he tried like crazy to help. If I need something in the future, I will be calling. And I would like to have him again. He was very clean, polite and kind.

Review 164 (2024-06-08 - Rating: 5)
Chris and Roto Rooter were fantastic. Quick service and Chris came up with a great solution on the fly to get our drain cleared.

Review 165 (2024-03-19 - Rating: 5)
John with Roto-Rooter who came to our house did a great job. Efficient and knowledgeable, he was in and out quick and helped us with all of our questions.

Review 166 (2024-01-25 - Rating: 5)
I forgot to get his name but he was quick and super helpful. He told me how to prevent the problem from happening again and showed me the broken piece he replaced. I’m the manager over a building that had adults with disabilities and he wasn’t bothered by certain people getting too close to him or anything. He was very nice!

Review 167 (2024-12-13 - Rating: 5)
Adam Lay came out today and done a great job. He was very pleasant and professional. He explained the problem to me clearly and answered all of my questions. I was very pleased with the service.Thank you. 🙂

Review 168 (2024-03-13 - Rating: 5)
Darren was extremely helpful and gave us a run through of the process in order to get our drained unclogged. Not an easy situation but he managed to fix our problem. Came before expected and solved our issues.

Review 169 (2024-03-17 - Rating: 5)
Had a 5 star experience from Craig who was able to get the Pez Truck unlodged from our toilet’s innards the day before we had to have a home inspection done (and also replaced the wax ring and supply lines while he was at it! )Big thanks Roto-rooter team and big thanks to Craig especially

Review 170 (2024-01-12 - Rating: 5)
Darren Shute is amazing! Came to the house in a timely manner, remained calm when we weren’t so much, and put all the right people in place to fix our major issue. We highly recommend Darren!

Review 171 (2024-03-21 - Rating: 5)
Very quick turnaround time from the moment I called to when the technician arrived, even in the evening. Shareef was quick, courteous, and knowledgeable on the drain issues I was having.

Review 172 (2024-12-06 - Rating: 5)
Very professional, explained everything in detail of what they were doing or about to do. Very thorough.

Review 173 (2023-10-10 - Rating: 5)
Plumber was professional, friendly, thorough and did a great job. I would highly recommend him and Roto Rooter. We needed a plumber on Saturday late afternoon and of the 5 or 6 places that we called who said they provided emergency service Roto Rooter was the only one who could send someone on Saturday.

Review 174 (2024-04-30 - Rating: 5)
Christopher was an awesome plumber! Super professional and knowledgeable and completely fixed our issue. We’d definitely have him back. Thank you!

Review 175 (2024-04-03 - Rating: 5)
Tim Brooks helped me unclog the main sewer line. He explained everything very clearly and did a fantastic job! Would definitely recommend him to anyone!

Review 176 (2024-03-23 - Rating: 5)
Brad came out a spent several hours making sure that the clog in our drain was taken care of. We were able to speak to someone on a Friday evening and had service on Saturday morning.

Review 177 (2024-07-16 - Rating: 5)
Andy, was great! Got the job done! Very knowledgeable about his job, nice, friendly, hard worker.

Review 178 (2024-03-22 - Rating: 5)
Told me about all the problems that existed, what it is going to take to fix the problems, were very polite & courteous, tried every way possible to take care of the problems today, but impossible. Chad was GREAT, too. I will highly recommend your Co. again. Very quick response.

Review 179 (2024-07-20 - Rating: 5)
JohnWas great and did not leave until the job was finished. Thank you for the exceptional service.

Review 180 (2023-02-01 - Rating: 5)
We only use Roto Rooter for our plumbing issues. Though they may be a little more pricey than others, there is typically a coupon online that you can use. This morning we called at 9:15 and they were to our house within 45 minutes. They had our bathtub drain cleared within 30 minutes. They are always prompt and polite and get the job done quickly. We are very grateful for their service. Michael was an outstanding service technician.

Review 181 (2024-01-20 - Rating: 5)
John was Professional and polite. He check the split water pipe I had, told me exactly what he was going to do and the cost up front! Straight forward, no if’s or maybes. Thank you for coming out on this cold Saturday and getting water back to the house!

Review 182 (2024-01-15 - Rating: 5)
The professionals at our home today were just that. Knowledgeable, courteous and able to quickly determine the problem. With the freezing weather, I am sure they were busy. Ours wasnt weather related. Very happy with the service provided.

Review 183 (2023-10-02 - Rating: 5)
What a wonderful person he is. I appreciate his professionalism, his honesty and his responsiveness. He did a great work with my plumbing job. Water issue in my drainage and he did me great. He fixed it. Happy customer

Review 184 (2024-03-31 - Rating: 5)
Andy came out to fix the blockage in our sump pump pipe. He was quick, friendly and knowledgeable. Couldn’t be happier with the service he provided!

Review 185 (2024-02-04 - Rating: 5)
Having a service show up on a Sunday morning is quite nice. Jason gave an honest assessment, and was clean with his service. Christian did a good job of explaining what we were seeing on the video scope.

Review 186 (2024-04-10 - Rating: 5)
The tech Luke, was very thorough as he walked me through possible issues, outcomes and concerns. I appreciated his honesty and felt I could make a confident decision in the end.