Roto-Rooter Plumbing & Water Cleanup

Located in Cincinnati, Ohio

Address: 255 E 5th St #2500, Cincinnati, OH 45202, United States

Phone: +1 513-893-0026

Rating: 4.8

Services

On-site services
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-21 - Rating: 5)
Jason was an absolute lifesaver! He came out to fix my leaking toilet and did a fantastic job. From start to finish, he was professional, thorough, and incredibly friendly. Jason took the time to explain exactly what he was going to do, which gave me total confidence in his work.Not only did he complete the job quickly and efficiently, but his cheerful attitude made the whole experience even better. If you need plumbing help, Jason is the person to call! Highly recommend his top-notch service.

Review 2 (2025-01-07 - Rating: 5)
HUGE shout out to Roto-Rooter and Jason! Yesterday, in the midst of the snow storm, we had an issue with plumbing. The company was able to send out Jason TODAY and he was heaven sent! Jason made the problem seem easy and got it fixed quickly. I appreciate Jason’s patience to explain what the problem was and what needed to happen to get it fixed. Thanks again Jason!

Review 3 (2024-11-27 - Rating: 5)
Jason was great! Kind and prompt. Explained how the problem was outside and drained the line, plus set us up for a free camera review.

Review 4 (2025-01-02 - Rating: 5)
We discovered a high pressured leak in the hose of our water heater at 10pm on New Years Day. Roto Rooter was able to get a technician to our house within the hour. Nick did a great job quickly resolving the issue. Really pleased by the responsiveness and effectiveness Roto Rooter provided. Highly recommend them.

Review 5 (2024-12-14 - Rating: 5)
Jason B came out to check my sump pump that had stopped working. After some quick trouble shooting he said it was an electrical issue, but gave me his card for the future. He was very nice and explained how the pump works, which I appreciate. Highly recommend!

Review 6 (2024-11-08 - Rating: 5)
Our technician Jason was friendly, knowledgeable, efficient and very competent. He took care of our problem and explained the overall problem and any actions we should consider for a more permanent fix. I would definitely recommend Roto-Rooter for drain problems.

Review 7 (2024-05-17 - Rating: 5)
Matt Turner spent almost 2 hours on my outside basement sink well and sump drainage. Crushed pipe,👎🏻😩but diverted water away from my house and cleaned sink well. Provided pipe to divert water also. Hard working young man

Review 8 (2024-10-18 - Rating: 5)
Cole with Roto-Rooter was friendly and helpful. His professional approach and patience while answering my question allows me to recommend him. He was able to resolve the issue in a safe and timely manor. Overall a great experience.

Review 9 (2024-10-28 - Rating: 5)
I had to call for help at almost 10pm on a Sunday - they were at my home within an hour and were able to fix my issue at what I feel like was very reasonable rate! Especially given the after hours call time - I actually expected a higher bill. I would absolutely recommend Roto Rooter.

Review 10 (2024-09-27 - Rating: 5)
Jason was very patient answering questions about the line clean out. Discussed the possibility of the old line being damaged before commencing work. The follow up with a camera verified the poor state of my pipe to give me the best info to make a decision on repair. Same day service as well. Very reasonable for the service taking into account the technical expertise of the workers and the tools used.

Review 11 (2024-08-14 - Rating: 4)
Matt Turner was the fourth Roto-Rooter tech to come to my house, originally called to assist another tech with equipment, but gave a shot at a main line issue and I am so grateful that he did. While others had given up and suggested the next best thing, he stuck around until he got the job done. I appreciate you so much for your hard work and dedication. Hopefully no other issues arise but if they do, I definitely want no one other than Matt!! 4 stars for the urgency of the company itself, but he definitely gets 5 stars.

Review 12 (2024-07-13 - Rating: 5)
Our plumber, Nicholas, did an awesome job, he got here about 30 minutes after we called to schedule to have our shower drain unclogged, i fully expected it to be days before anything could be scheduled. He gave us a good price on it, was super nice, and knew pretty quickly what was going on. Seemed like it took a lot of effort to get it fixed, he was in there working consistently for a bit to get it draining. Highly recommend ❤️

Review 13 (2024-10-22 - Rating: 5)
Nick was very efficient and did a great job fixing some of my plumbing. He was able to fix the leak and fix it very quickly. I would highly recommend him and Roto-Rooter to anyone who is looking for plumbing services.

Review 14 (2024-11-11 - Rating: 5)
Cole did an excellent job, it was Sunday night and not once did he appear as if he didn’t want to be there!! He took care of our plugged up main drain. Would recommend Rotor Rooter and Cole

Review 15 (2024-04-28 - Rating: 5)
Jason Burrows from Roto-Rooter is not just a technician; he’s a professional with a genuine heart for service. During a recent plumbing emergency, he responded quickly and thoroughly, guiding me with his flashlight to feel the pipe and listen to the blockage—demonstrating not just his skill but also his commitment to involve and educate. The included photo captures this moment, showcasing his careful approach.Thanks to Jason, I am now free to enjoy my weekend and return to work on Monday, ready to deliver similar high-quality service to my own clients, without the delay this issue could have caused.For anyone in need of reliable and thoughtful plumbing assistance, Jason truly stands out. His dedication and expert care reflect the exceptional standards of Roto-Rooter.

Review 16 (2025-01-04 - Rating: 5)
Very professional. Up front pricing.Our technician Jason was very considerate of our home and I will recommend him to anyone needing service.

Review 17 (2024-09-25 - Rating: 5)
Jason was great! He explained everything he was going to do and he got right to it. He got here quickly and took care of the problem! I’d recommend him to anyone! Very happy with the service!

Review 18 (2024-10-01 - Rating: 5)
Was scheduled for late service, came earlier than expected. Nicholas was absolutely Awesome! Came to take care of business, was concise and very informative. Thanks Again Nicholas. Reason I keep Roto-Rooter on SPEED DIAL! 😊

Review 19 (2024-11-25 - Rating: 5)
Cole was very personable and knowledgeable. I felt comfortable with the entire process. He answered my questions and he let me know in detail about what he was doing.

Review 20 (2024-11-13 - Rating: 5)
Thought I had a clog in my sink. It turns out that the drain stopper was just pressed in. We just moved and its a sink I never use so I just looked at it and thought that it was open. I didnt even bother trying to unstop it. I felt so embarrassed but the plumber was the nicest guy and tried to make me feel less silly about it. Will definitely call them again when I have an actual issue.

Review 21 (2025-01-03 - Rating: 5)
Jason was fantastic and was here really fast. Very thorough and we couldn’t be happier with the job he did.

Review 22 (2024-10-11 - Rating: 5)
Jason was at my house today for some hours. Besides clearing my toilet in half bath w 2 different machines he was so nice. Worked his rear end off for sure. Also put in new faucet in other bathroom too. Gave me the guidlines as well. This man is a terrific employee for Roto Roter & hope he gets extra compensation. His professionalism & good nature were so appreciated... Thanks Jason!!!

Review 23 (2024-12-22 - Rating: 5)
Mr. Burrows was very accommodating. He went above and beyond expectation. He did an amazing job and was very knowledgeable and a delight to talk to.

Review 24 (2024-08-28 - Rating: 5)
We could not be happier! Jason was outstanding. Not only in the thoroughness of the job he did and all the checks and balances, but also for his willingness to explain everything. Highly recommend!

Review 25 (2024-07-18 - Rating: 5)
Nick arrived quickly as promised. He expertly assessed the drain siuation and offered us options and solutions to fit our budget. He replaced the O ring and cleaned and puttied a clean, tight seal on our existing drain. He cleared out the old basket and pipes, even cleaning disgusting areas that werent the immediate problem. He was thorough, knowledgeable, professional and very helpful in explaining each step. No one wants plumbing problems, but should another arise, I would definitely call Roto Rooter and Nick, in particular, for his expertise and skills. He really went above and beyond and we are so grateful.Thank you so much Nick!

Review 26 (2024-07-31 - Rating: 5)
John was very helpful and very professional. He explained everything he was doing, and made some recommendations as to what w might do in the future. He left my house very clean. Very happy with his work.

Review 27 (2024-07-25 - Rating: 5)
Called them this morning, and Matt was there within 45 minutes. He was super fast, helpful, and explained everything he was doing. Leak and clog fixed and they even offered a 6 month warranty for the work. Thanks!!

Review 28 (2024-09-22 - Rating: 5)
Called in after struggling with a clogged kitchen sink. Matt, was able to easily get the problem solved and was very friendly and professional in the process. Will definitely use Roto-Rooter in the future because of my experience today.

Review 29 (2024-09-02 - Rating: 5)
Nick was wonderful. He was efficient in unclogging our sewer drain (did so quickly). He was respectful of our house (there were no messes). Nick was polite and informed me of his progress.

Review 30 (2025-01-06 - Rating: 5)
The technician showed up on time got to work and with lots of persistence and unclogged my kitchen sink drain. Customer service was top notch!

Review 31 (2024-11-28 - Rating: 5)
Jason did a great job on our drain problem. He was available on Thanksgiving to assist us. Many Thanks!

Review 32 (2024-08-18 - Rating: 5)
I had some bad pipes that needed to be fixed asap for a new dishwasher. Called Roto Rooter and they sent Tyler C out within 30 minutes. Tyler was fantastic! He was professional and walked me through the entire process. Glad I called and will be calling in the future!!

Review 33 (2024-10-05 - Rating: 5)
Was pleasantly impressed when the Roto Rooter technician, Jason, arrived on time, wore shoe covers inside, and didn’t try to over sell me. Jason was upfront and honest about everything which I really appreciated.

Review 34 (2024-06-14 - Rating: 5)
Jason was wonderful and very helpful! He explained everything to me regarding a couple clogged drains I had and also made very good recommendations on other services I should consider. He was able to get the drains unclogged even though it was looking like it may not work, but he didnt give up. I would definitely recommend Roto-Rooter to my family and friends!

Review 35 (2024-11-13 - Rating: 5)
J. Burrows was excellent. Polite, efficient and very informative of what was going on. Great asset to your team.

Review 36 (2024-09-01 - Rating: 5)
Nice to know they are available 7 days a week, including holidays. Matt and Chris were fantastic and did a great job. I will definitely call on them again.

Review 37 (2024-12-13 - Rating: 5)
The tech was very good with communication as well as working hard to clear the clog and make sure all water drained well. Great service.

Review 38 (2024-12-28 - Rating: 5)
Jason was great help coming to our house, was respectful and explained absolutely everything I needed to know that was going on

Review 39 (2024-06-28 - Rating: 5)
We had an emergency plumbing issue with our shower and toilet. We called Roto Rooter and they sent someone quickly! Jason was our plumber and he clearly explained what was causing the back up and fixed our problem. He was very friendly, knowledgeable and professional.

Review 40 (2024-10-29 - Rating: 5)
Experience was great price was very reasonable for how late in the afternoon we called to get service and our technician was polite and did a great job switching out our washer lines and installing new faucets

Review 41 (2024-11-09 - Rating: 5)
Jason was great. He was honest and didnt try to sell us on anything we didnt need. Ill call him for my plumbing needs.

Review 42 (2024-10-31 - Rating: 5)
Tried a few other companies that could not get the job done. But Matt with Roto Rooter did it! Great job, very satisfied.

Review 43 (2024-10-12 - Rating: 5)
Cole went right to work. Wasted no time. He replaced the cap to the cleanout. He completed the cleanout in approx 25 minutes. He explained everything. I was completely satisfied with Cole and happy that no tree roots were found in the line.

Review 44 (2024-09-09 - Rating: 5)
Jason was prompt and easy to work with. Solved our backed up toilet and shower quickly and efficiently. Left the bathroom spotless

Review 45 (2025-01-04 - Rating: 5)
Jason was very helpful, nice, knowledgeable, and did clean work. I highly recommend him.

Review 46 (2024-09-10 - Rating: 5)
Nick was great. Last stop for his (late) night and still worked hard to clear our kitchen drain. Not easy and got the job done. Thank you.

Review 47 (2024-09-18 - Rating: 5)
At first I thought the estimate to be expensive but after the wonderful plumber Nick, spent 3 hours and a lot of work to unclog my kitchen sinks, totally worth it. Also Nick is such a nice guy and cleaned up afterwards.

Review 48 (2024-09-16 - Rating: 5)
Nick was at our house within an hour, and had our drain line cleared 15 minutes later. Quick, clean, and professional. Not much else you could ask for.

Review 49 (2024-06-21 - Rating: 5)
Jason B. did an awesome job cleaning out the pipe for our sump pump discharge drain! We have had issues for years with it not draining correctly. Highly recommended Roto-Rooter services!

Review 50 (2024-10-14 - Rating: 5)
Excellent service- fast response and resolution to our drainage issue! Nick was very courteous and professional. Highly recommend

Review 51 (2024-07-28 - Rating: 5)
John did a phenomenal job. He was prompt, pleasant and thorough! Highly recommend him!

Review 52 (2024-05-24 - Rating: 5)
Matt T. Excellent service! What I thought would be a simple fix of a clogged drain turned out to be a more complicated situation. However, Matt was able to complete the job within the same day (quickly and efficiently) and put an ease to the circumstance. Straight forward communication and answered all questions directly. Request Matt for your Roto-Rooter needs.

Review 53 (2024-01-15 - Rating: 5)
Brad with Roto Rooter was great! He came out within two hours of calling on a Friday night and took care of our issue promptly! He was friendly and up front about the costs and repairs. We would definitely recommend and use again!

Review 54 (2024-10-28 - Rating: 5)
Nick did such a great job and was so professional. My water pressure is correct now. Thank you Nick!

Review 55 (2024-09-14 - Rating: 5)
Jason did a great job. He replaced my garbage disposal quickly and was very helpful and pleasant!

Review 56 (2024-05-26 - Rating: 5)
Had a basement drain backup. Jason arrived on time, was courteous, personable, explained everything well, gave me good advice for future maintenance, and cleaned everything up when he was done. Drain clog was fixed as I had hoped it would be. Pricing was reasonable. Definitely recommend.

Review 57 (2024-10-24 - Rating: 5)
Really happy with the quick service. My technician Nicholas did a great job and I’m really happy!

Review 58 (2024-08-13 - Rating: 5)
Arrived quickly and was very professional. Examined everything and addressed our issue. Will definitely use their service in the future! Thanks again!

Review 59 (2024-08-24 - Rating: 5)
Jason once again a life saver! Dude is a pro, works fast, and gets the job done! Our go to guy for anything plumbing related the my plunger won’t fix! A++

Review 60 (2024-01-21 - Rating: 5)
Sean did a great job. Such a nice young man. So good to see young people taking their job seriously. He was efficient and very neat. Left the job site cleaner than when he arrived. Fair and honest pricing considering it was Sunday afternoon. thanks RotoRoter.

Review 61 (2019-11-14 - Rating: 5)
Mike tech# 3201 was absolutely amazing on fixing are issue. Are kids flushed 3 toothbrushes down the toilet and mike was able to save us a lot of money by not breaking the lines and running just a snake. Best customer service and advice for fixing another toilet we have in the house also. He offered his input on fixing are basement toilet at no cost.Great Guy Great experience. I highly recommended !Kevin

Review 62 (2024-01-23 - Rating: 4)
A bit pricey, I thought, but hey, Jacob got the job done in no time flat. He was courteous, professional, and very knowledgeable. Gave very helpful insight as to how not to have to call them again and keep my plumbing in good shape. I didnt have to wait all day either, for someone to show up, so that was great. Overall, very happy with the service. Will definitely reach back out if needed.

Review 63 (2024-06-18 - Rating: 5)
Roto-Rooter is awesome! John came out and fixed the issue within five minutes! He was friendly, quick, and explained everything he did and how to prevent future issues!

Review 64 (2024-12-30 - Rating: 5)
Matt was friendly and prompt. thanks for doing a great job.

Review 65 (2024-06-18 - Rating: 5)
So pleased with the ease of booking an appointment and the response time. John was a professional from beginning to end.I would definitely recommend Roto rooter to my friends and family.

Review 66 (2024-11-27 - Rating: 5)
Technician came very soon after contact.Very professional and knowledgeable. Very cordial and respectful.

Review 67 (2024-06-25 - Rating: 5)
Matt was thorough, knowledgeable, and personable. He cared to figure out the unique problem we were having and gave us the confidence he was doing the job right the first time.

Review 68 (2024-06-12 - Rating: 5)
John Teglovic was amazing. So friendly and knowledgeable. Great service, very quick and helpful. Would for sure consider him first for other needs and projects.

Review 69 (2024-11-20 - Rating: 5)
Jason B. was great! He was friendly, quick and explained everything he was doing. Thank you!!

Review 70 (2024-02-19 - Rating: 5)
Russel was very helpful in the process of fixing some burst pipes throughout my home. He was detailed and patient. I also appreciate with this company that there was a two hour window that a tech could arrive and do their scope of work!

Review 71 (2024-10-20 - Rating: 5)
Jason, was very polite, professional and explain everything, I would highly recommend Jason; he is definitely an asset to Roto-Rooter

Review 72 (2024-08-14 - Rating: 5)
Our plumber was very friendly and helpful in getting the job done. Very professional. I would recommend them for any plumbing problems.

Review 73 (2024-05-26 - Rating: 5)
Nicholas was to our house quick, and had the toilet fixed fast. He was very nice and respectful. Made an inconvenience not a problem within a couple of hours from scheduling to problem solved. Will use again in the future.

Review 74 (2024-07-21 - Rating: 5)
John was very professional and proficient. He was also very pleasant and patient. Thank you for all that you’ve done for us Today!

Review 75 (2024-08-10 - Rating: 5)
Jason is good at what he does and he’s a really nice and friendly guy to boot.Very professional and did excellent work at my home.

Review 76 (2024-08-08 - Rating: 5)
The only company in the area out of 6 that I called who could come out on a Saturday afternoon and get the work done. Not the cheapest, but the only ones who weren’t going to make me wait two days to fix a clog that backed up sewage into the tub.

Review 77 (2024-06-17 - Rating: 5)
Quick Service, Technician Nick did a great job, cleaned up before leaving. It was a bit pricer that expected. Good thing I saw the coupon on their site.

Review 78 (2024-01-10 - Rating: 5)
Technician was awesome. Really couldnt ask for more.My basement was slowly flooding. Ended up being a sump problem. The technician had it diagnosed and fixed within 2 hours or so.The technician was pleasant, knowledgeable, and professional. He went above and beyond to ensure everything was in order while he was working and before he left.Great job! Extremely satisfied. Highly recommended!

Review 79 (2024-06-20 - Rating: 5)
Jason helped us with a sewage backup in our basement. He was very professional, helped clear out our line, and answered all of our questions. I would recommend him to anyone who has plumbing issues.

Review 80 (2024-02-02 - Rating: 5)
Had Brad Shackleford come out to look at a main back up at my property that had needed Jetted. Great customer service, very knowledgeable, fair pricing, and even called back for a follow up to see how everything was going. I definitely recommend Brad if you have a plumbing issue beyond your expertise! Thanks again Brad!

Review 81 (2024-06-26 - Rating: 5)
Our technician John was professional and courteous. Got the job done! Great guy! Definitely recommend Roto-Rooter!

Review 82 (2023-12-14 - Rating: 5)
Roto-Rooter was great! I was impressed that they could send someone out the same day that I called. Kaden, the technician was on time, communicated thoroughly about his arrival, was friendly, and diagnosed the issue with my garbage disposal quickly. He provided options and came back the next day, on time, and installed the new disposal efficiently and gave me great instructions. I trusted him in my home. The phone staff was also professional and courteous and followed through on what they said theyd do.

Review 83 (2024-02-18 - Rating: 5)
His work was exceptional, he went above and beyond to make sure that my garbage disposal was fixed and working correctly he was very polite and respectful and cleaned up afterwards. I would recommend him to everyone. And you can’t beat the prices and got here in a timely matter.

Review 84 (2024-07-20 - Rating: 5)
Jason was great! In spite of running into one hurdle after another with the old plumbing, he kept at it until the problems were solved. I am VERY happy!

Review 85 (2024-06-30 - Rating: 5)
Pleased with our experience. Matt was at our house within 12 hours of calling and fixed the problem in under 2 hours with a 6 month guarantee. Would recommend!

Review 86 (2024-06-26 - Rating: 5)
Matt was amazing came out understood our situation and got right to work getting out drain issues fixed 100% recommend Matt from Roto Rooter if you ever need anything fixed quickly and professionally

Review 87 (2024-01-02 - Rating: 4)
The work done by the techs, Brad and Adam, was great and they were very professional and communicated the details clearly.Getting the right techs out and communicating with the company itself was very difficult, though, Roto-Rooter needs to improve their customer service over the phone.

Review 88 (2023-10-06 - Rating: 5)
Tyler did a great job for us. We had a clogged kitchen sink and requested same day service. He was early to our appointment time, asked to understand what we were dealing with, explained their flat fee service and warranty and was quick, efficient and professional. In our case some in about an hour! Great personality and we are happy with the results

Review 89 (2024-08-16 - Rating: 5)
Very quick response and turn around time. Have three young children and he was very nice when my kids were curious as to what he was doing.

Review 90 (2024-04-27 - Rating: 5)
Jason was extremely respectful and professional. It was a rental property so I wasnt there. He called to get my approval at every step and explained what was happening and why and what the next steps were. He was determined to make all plumbing flow like it was new...and he did. The tenant said it worked even better than when she moved in. Thanks Jason.

Review 91 (2024-06-26 - Rating: 5)
I had a serious leak from outside faucet that was leaking inside the house, Jason was able to quickly identify the issue and replace the corroded pipe. Thanks again Roto Rooter for quick response and job well done!

Review 92 (2024-02-21 - Rating: 5)
Jake arrived quickly after my desperate call to the office that we needed help with our clogged drains and toilet. He was able to fix our problem after several different attempts. He was very friendly, professional and knowledgeable and would request him again should the need arise but hopefully not anytime soon, lol.

Review 93 (2024-09-16 - Rating: 5)
I really clogged the kitchen drain and it took some doing but Sean, John, and Nick got the job done. Good work guys. Thanks

Review 94 (2024-06-07 - Rating: 5)
Jason was the best!! Seriously such a nice person and was so helpful and knowledgeable! He gave me a great price and made sure everything was good before he left!Thank you Jason!!

Review 95 (2024-10-05 - Rating: 5)
Cole just left. He was informative and helpful.He was what I expect from a professional working in my home.THANKS COLE!!

Review 96 (2024-11-09 - Rating: 5)
Service person was professional. He made the situation as painless as possible. I would recommend this service.

Review 97 (2024-05-26 - Rating: 5)
Called roto rooter on a Sunday evening for a backed-up basement drain. The guy was here in less than 2 hours and unclogged the drain in less than an hour. He was very courteous and professional.

Review 98 (2024-07-13 - Rating: 5)
He was amazing. He really spent the time to make sure that things were done right. Also showed up in less than an hour from when I called, which was amazing

Review 99 (2024-05-30 - Rating: 5)
Jason did a tremendous job fixing the plumbing problem of the bathroom faucet. He is knowledgeable and interesting. I also appreciate the professionalism of Roto-Rooter 👍

Review 100 (2024-02-23 - Rating: 5)
Im giving 5 stars because of the technicians professional attitude and obvious experience. Mike was polite answered every question I had and something you dont see much of these days , never complained about his job or the job he was doing. Also the the operators I spoke with on the phone were also polite and helpful. A good experience for money I hated spending and everything works great now!!

Review 101 (2023-12-20 - Rating: 5)
Our plumber, William, was professional, knowledgeable, and friendly. He did a fantastic job and now we have a new kitchen faucet and a tub and shower that doesn’t leak. I have been using Roto-Rooter for years and see no reason to ever change. They are very responsive and always do a great job.

Review 102 (2024-08-06 - Rating: 5)
John was extremely professional and sympathetic. Addressed all my issues and was able to give me a solution to fix them all.

Review 103 (2024-04-20 - Rating: 5)
Jason was awesome, had great conversations with him while he was doing his job, his very respectful, loving, and caring. We need more people like him in these world because the impact he made in my life just by fixing my kitchen sink is the reason why I would call Roto-Rooter Plumbing & Water Cleanup for any plumbing issues I have again.

Review 104 (2024-01-19 - Rating: 5)
Great service. They gave me a 2hour window. Better than the 1st company I called giving me 15 hour window for service. Tyler was super friendly and was able to fix my issue quickly. If I have an issue again I know who I am calling first. Thank you for the great service Roto-Rooter and Tyler.

Review 105 (2025-01-02 - Rating: 5)
Jason was quick to answer questions and find a solution for our sump pump

Review 106 (2024-06-16 - Rating: 5)
Clogged kitchen sink drain backed up into main bathroom (1st floor) shower.We tried to plunge and snake the drains ourselves to no avail.Thanks for stopping by immediately on a Sunday (Father’s Day) and unclog the drains. Saved the day

Review 107 (2024-07-18 - Rating: 5)
Jason B was excellent. He followed through to get the job completed! Great work ethic and customer service!

Review 108 (2024-07-13 - Rating: 5)
Very grateful how quickly Jason made it to our place and solved our issue! Not only did he quickly diagnose the problem, it took him about 10 minutes to fix it!!!Thank you Jason!!! 😁

Review 109 (2023-12-14 - Rating: 5)
Matt W showed up and assessed my homes current problem... leaking pipes in crawl space. He took pictures and video of where the main problem was located. He showed me the video of water pouring from a pipe and then explained what he would do to fix my problem and the price. The price was much better than I anticipated and his work was great... top rate work. I greatly appreciate him and his coworker for their service and will definitely call them if any other issues should arise. 110% satisfied with these gentlemen and their work I definitely will call Roto-Rooter again if ever another crisis or problem with my home arises again and will ask if Matt W is available. Thank you Matt W and Roto- Rooter for fixing my busted pipes.

Review 110 (2024-05-09 - Rating: 5)
Jason was prompt, personable, knowledgeable, and clean. Walked us through what he was doing every step. I would recommend roto-rooter for your plumbing needs. Clogged pipe? Call roto and ask for Jason.

Review 111 (2024-01-23 - Rating: 5)
I have used Roto-Rooter before to take care of water damage to my basement. They do a great job. I have a water line break and they made it out the same day and started the tear out and drying procedure. Very Satisfied!

Review 112 (2023-11-24 - Rating: 5)
Came in very polite and friendly, was very intelligent in communicating possible problems. Very clean and professional with fixing and all together a pleasant experience. Would definitely use roto rooter again if it meant having him come back to fix it or if thats the standard the company uses for its employees.

Review 113 (2024-05-05 - Rating: 5)
John was fantastic. Arrived and got to work, shared updates as he worked to fix the problem (septic drain backed up). Assisted with scheduling scope. Great customer service. Thank you!

Review 114 (2024-01-21 - Rating: 5)
We have an 1960s house with 60s plumbing. Recently weve had to clear roots out of the pipes leaving the house every couple years. Sean (from Roto-Rooter) helped us. Cleared all of the roots. After clearing out the first batch of roots he thought there were more so he went and got the longer version of the root cutting device and found even more. Our bathroom floor is uneven and it is hard to level the toilet (after a previous company cleared the roots I had to go level the toilet myself later because it was leaking). Sean nailed and reinstalled the toilet fine. Nice guy, great service.

Review 115 (2023-11-26 - Rating: 5)
We had a clogged toilet. We tried to handle it ourselves, but had to shut off the water valve and get help. Roto-Rooter was able to get a fantastic plumber out in just a couple hours and took care of everything. Jacob was very efficient, polite and cleaned up everything after. Grateful to have the problem resolved quickly!

Review 116 (2023-11-27 - Rating: 5)
After waiting 6 hrs for another company I called Roto-Rooter. They were able to send someone within the hour and quoted a price up front. Shawn(? Sp) was friendly and knowledgeable, fixed the issue and didnt leave a mess behind like other companies have. Disappointed about not getting a 6 mo guarantee but still satisfied with the service.

Review 117 (2024-08-11 - Rating: 5)
Jason was punctual, personable and professional. Got the job done quickly and correctly. Thanks!

Review 118 (2024-01-06 - Rating: 5)
I had a major clog in my utility sink drain pipes and Sean from Rotor Rooter was able to diagnose and fix quickly. He was professional and courteous. Great service!

Review 119 (2024-06-22 - Rating: 5)
Jason is hands down the best plumber I’ve worked with in Northern Kentucky. He fixed a terrible bathtub and shower install with multiple leaks in just a few hours and saved me on a Saturday.

Review 120 (2024-10-04 - Rating: 5)
Jason was very helpful. He’s my go to!! Request him every time and he gets the job done!

Review 121 (2023-12-19 - Rating: 5)
Twas our first anniversary and just days before Christmas. That day, we should have been finely dressed and enjoying Carlos and Johnnys...Nonetheless, in the belly beneath our house, the pipes closed up and the nasty spilled out!We canceled our dinner, we addressed the problem. We dialed many numbers and. Mr. John was the first to show up.I was angry, throwing curses and slinging everything I could hold... our anniversary... ruined... but... John kept cool and handled the situation.He helped us out in a very stressful pinch... he came back the next day to fix this and that and he offered helpful solutions.We rescheduled our nice dinner, nonetheless, we had peace and comfort in our home that night...Thank you Mr. John,Merry Christmas to you sir.Graham J. Harris Jr

Review 122 (2024-01-19 - Rating: 5)
Third time having Roto Rooter out for separate jobs. Always satisfied with their services. Responsive. On time and communication is top notch. Very professional and give detailed explanations across the board. Cant recommend this company enough.

Review 123 (2024-10-03 - Rating: 5)
Very Professional, polite and knows how to get the job done correctly.Thank you so much Jason

Review 124 (2024-01-13 - Rating: 5)
Roto-Rooter saved the day and the weekend. They came same day to help with our blockage and got down and (so, so, so, so, soooooooooo) dirty and fixed our issue. Sean came first with the auger and got started, then water remediation, and now the camera guy is here scoping the pipes. The price was right, the problem is fixed for now, and every one of them were so nice and professional. They’ve got a customer for life in me, that’s for sure.

Review 125 (2024-01-17 - Rating: 5)
August was very efficient and friendly! He got the job done quickly and was cautious about not making a mess in our laundry room when running the auger. He also made sure to run our water several times to ensure drainage.

Review 126 (2023-12-10 - Rating: 5)
Had an emergency kitchen drain issue on a Saturday night, and Roto-Rooter was able to come out on Sunday. Jake, the plumber, was very professional, and did a great job taking care of the situation. And their prices were reasonable for a Sunday afternoon.

Review 127 (2024-07-01 - Rating: 5)
Nick Antoniewicz was very professional and knowledgeable. We were very pleased and will request him for our next problem!

Review 128 (2024-01-26 - Rating: 5)
Jake took the time to do an excellent job. He noticed how my floor was uneven and installed spacers to level out a new fixture. A relative saw his work and asked for his contact info before he even left!

Review 129 (2024-02-18 - Rating: 5)
They showed up on a Saturday night and fixed the problem. They 2 men were nice and knowledgeable. The last time I paid for snake service 5 years ago, it was $275, so I was expecting something around $350, especially since their ad said regular price even for nights and weekends. At $463, this might be on the high side of average price for this service. Having said that, I did call on a Saturday night at 7:00 pm and they did come out 2 hours later and fix the problem.

Review 130 (2024-12-30 - Rating: 5)
The Rotor Rooter technician, Nick, took care of our rental home backup and kept us informed of the completion. Wonderful to work with and did an excellent job clearing our problem.

Review 131 (2023-12-17 - Rating: 5)
Sean was an excellent technician who explained everything to me and gave me cost upfront. He completed the work in a timely manner and answered all of my questions. He was very polite and customer centric. All on a Saturday.5 stars for Sean.

Review 132 (2023-12-13 - Rating: 5)
Kaden showed up within a few hours of me calling. He was very professional and offered great recommendations. Did a fantastic job and was finished within 45 minutes. Very friendly and knowledgeable also! Great job!

Review 133 (2024-11-11 - Rating: 5)
We were so pleased with the professionalism and expertise of our Roto-Rooter technicians

Review 134 (2024-04-13 - Rating: 5)
We had a sewer backup and Anthony and his crew gave us great attention. We appreciate the patience and understanding they gave us. Making the path to rebuild our basement easier. Great job

Review 135 (2024-02-03 - Rating: 5)
When my appointment with another plumbing agency got postponed until Tuesday, I called roto rooter. They sent someone out in less than two hours, he was prompt, friendly, and knowledgeable. Thanks!

Review 136 (2023-11-17 - Rating: 5)
The plumbing technician Jake did a great job identifying and resolving the root cause of the plumbing issue. He took the time to explain my service options and his recommend solution. Jake provided the upmost friendly and professional service. Thank You!

Review 137 (2024-02-10 - Rating: 5)
Im very happy with the service received. Im so sorry I dont remember the name of the last person that was out but it starts with a B. Hahaha. He was great, very friendly and a fellow cat lover! After he took care of the issue he provided suggestions for the next steps to take to prevent future problems. I really appreciated that! Thank you again everyone!!

Review 138 (2024-02-02 - Rating: 5)
Wow! Excellent service and very polite. Cleared drain to the street and verified it was clear. Chad was very thorough and explained everything he was doing. Im glad we called Roto Rooter.

Review 139 (2024-06-29 - Rating: 5)
Nick was great. Unclogged our basement pipe in no time. He was very nice and polite !

Review 140 (2023-10-26 - Rating: 5)
I have older concrete sewer lines put together in sections. Roots have grown in through the seams and clogged the system. Brad from Roto-Rooter came out and hydro-jetted the line to clear it out. Despite it being a bigger job than expected he was very fair with the price. He was very professional and kept me informed throughout. He also called in some support for other plumbing issues that need to be resolved and so far the Roto-Rooter personnel seem pretty awesome. Informative, courteous, and fair.

Review 141 (2024-11-22 - Rating: 5)
Very happy with the quick, same-day service! Thank you J. Burrows!

Review 142 (2024-01-17 - Rating: 5)
August is the best! He hydro- jets for us. In a world where more and more people are Jack of all trades and master of none, August stands out against the crowd. He knows the ins and outs of every single pipe issue you may encounter. He explains the whys and what’s with patience and understanding. He is always timely and helpful. If you need more elaborate than a simple snaking, August is the only choice!

Review 143 (2024-01-11 - Rating: 5)
I requested service late in the day for a clogged drain to be cleared and they got it on their schedule. More expensive than I thought with a flat rate but being able to get our kitchen up and running was a bigger concern. Service with Sean was great and I would call them again.

Review 144 (2023-09-25 - Rating: 5)
John did an absolutely amazing job tonight. He was extremely professional and eminently qualified. I could not be happier with the service we received and would not hesitate to recommend Roto to anyone and everyone who has a plumbing issue.

Review 145 (2024-01-09 - Rating: 5)
Tyler came out right away when our basement flooded to replace our sump pump. He was very nice and thorough. He explained everything to us so there were no surprises.

Review 146 (2024-01-24 - Rating: 5)
Branden came out and saved the day. I had frozen drain pipe that was backing water into my garage. He promptly fixed my issue. Very nice guy and a true professional.Thanks again

Review 147 (2024-08-17 - Rating: 5)
Jason is awesome. I personally request him for my plumbing projects. Thanks Jason!

Review 148 (2024-01-28 - Rating: 5)
Out of everyone, and I mean everyone, in the area, RR came in on a Sunday. We had water backed up and all over the kitchen floor. Sean came in cool as a cucumber. He listened to my assessment and did his work. He stayed to make sure the dishwasher wasnt leaking water and made sure the drains were clearing. Stuff like this is the worst for homeowners. Thanks for the peace of mind on a Sunday night.

Review 149 (2024-08-10 - Rating: 5)
He was kind and very respectful he did the job quick and he clean up nicely I recommend him for jobs

Review 150 (2024-07-03 - Rating: 5)
Can I give 6 stars? Jason was great! His service and craftsmanship were of the highest quality

Review 151 (2023-06-28 - Rating: 5)
Had water backup into the basement. Called late at night and Roto-Rooter was there in 30 minutes. They were able to take care of my issue quickly and efficiently. Their technician John was very polite and professional.

Review 152 (2024-01-30 - Rating: 5)
I had gallons of water flowing out of my toilet for hours & no company could come out to help. The water made its way into an outlet & shorted out part of the household electric. Roto-Rooter showed up stopped the damage, opened my drains & made an assessment of work that is needed to stop the clogs & flooding for good.I was exhausted from all the water, moving furniture, doing without a bathroom, sitting in the dark & looking at all the damage done to my old house. Roto-Rooter did not take advantage of my situation like two other companies that I called, Chris Browning stayed until the water was drained & plumbing worked & the electric was safe to turn back on.Roto-Rooter helped make a really bad situation a lot easier to handle so we could start living normal again!

Review 153 (2025-01-04 - Rating: 5)
Prompt and efficient service. Would definitely recommend.

Review 154 (2024-05-19 - Rating: 5)
I had an emergency back up on a Saturday night. Nicholas arrived within about an hour of my call and fixed the problem quickly. Well done!

Review 155 (2024-12-01 - Rating: 5)
Jason was professional and quick. Personable and informative. Definitely recommend.

Review 156 (2024-07-31 - Rating: 5)
John was very nice and professional. Efficient and thorough. Would definitely recommend.

Review 157 (2024-05-06 - Rating: 5)
Our main drain backed up. John T. was our service technician, he was professional and thorough and solved our drain problems quickly. Thanks John T. and Roto-Rooter.

Review 158 (2024-02-26 - Rating: 5)
I recently had an issue and reached out to this company for help. I was impressed by how quickly and responsively they addressed my problem. They did exactly what they promised, and the quality of their service was exceptional. I would highly recommend their services to anyone in need.

Review 159 (2024-08-24 - Rating: 5)
Amazing job once again. Matt was amazing and persistent! Thanks RotoRooter!!!!

Review 160 (2023-11-26 - Rating: 5)
Had a great experience with Roto-Rooter Jetter Brad Shackleford - 2664 coming to our vacant building to investigate a water backup into our basement. He went above and beyond to make sure I made the best and right decision for what services I needed. I highly recommend Roto-Rooter, a nationally know name, for any drain issues!

Review 161 (2024-08-31 - Rating: 5)
Jason was polite, friendly and did a great job unclogging my drain!

Review 162 (2024-02-07 - Rating: 5)
Sean Lipp did an amazing job fixing our toilet. Could not have asked for a more professional plumber then him he seemed to know exactly what he was doing and did it in a very timely manner have recommended his services to many friends and family!!!!

Review 163 (2024-11-01 - Rating: 5)
The young man was so helpful courteous and got the job done thank you

Review 164 (2024-02-21 - Rating: 5)
Roto-Rooter service is prompt and efficient. My husband called in morning and the Roto-Rooter team came in afternoon. Darren was able to identify the problem and provide the fix within an hour. Thanks Roto-Rooter! Will use your service again!

Review 165 (2024-02-19 - Rating: 5)
Jake was very knowledgeable and was able to fix our plumbing issues in no time. We would definitely want him back if we have any other problems.

Review 166 (2023-11-23 - Rating: 5)
August Kolb (tech # 1370 ) was our tech on site. He is very knowledgeable at his profession and extremely courteous with us as clients. He gives Roto Rooter a good name for your trade. We will always say for him if we need your services.

Review 167 (2023-11-10 - Rating: 5)
Tyler was very friendly, informative and professional. He completed the work in a very timely fashion. I would highly recommend him and would be happy to employ his services in the future for any plumbing needs

Review 168 (2024-07-23 - Rating: 5)
Fixing a shut off valve failure ~ excellent service and help with my insurance claims. Love this company

Review 169 (2023-06-23 - Rating: 5)
I called Roto-Rooter to help with a plugged house drain. Their Technician, Roger, was there in about and hour. Roger was courteous, friendly and professional. He evaluated the situation and provided me with a couple of options. He cleared the clog and made sure water was flowing freely in less than an hour. Overall a very positive experience.

Review 170 (2024-06-30 - Rating: 5)
The tech Jason was very professional and honest. He was very helpful with our issue.

Review 171 (2024-08-03 - Rating: 5)
Replaced shower valve and added spigot to outside of houseExcellent work, nice guy, cleaned up his mess

Review 172 (2023-11-20 - Rating: 5)
Jacob from Roto Rooter was friendly, courteous and professional. He handled my drain issues efficiently and was just a delight to have out here doing the work.

Review 173 (2022-06-17 - Rating: 5)
Our rep Brad was on time, knowledgeable, and understanding. His experience and skills were perfect for our needs. He helped us navigate real and potential problems in a way we could understand. We are in the process of renovating my 87 year old mothers home, after it sat vacant for years. His advice was solid and very much appreciated. Real and potential problems were either rectified with our service call or identified and solutions planned. Kudos to you Brad, your level of customer service is hard to come by. Thank you.

Review 174 (2024-05-24 - Rating: 5)
Great experience!!! Matt was very professional and cleared the drain backup quickly. Thank you so much. Highly recommended.

Review 175 (2024-02-16 - Rating: 5)
Chris Browing was very professional, honest and thorough. We appreciate his honesty and his willingness to help us fix the problem in our home.

Review 176 (2024-02-07 - Rating: 5)
Jake was amazing and so professional! He was very informative of everything he was doing and explained everything so well! We were very happy with the job done!

Review 177 (2024-01-29 - Rating: 5)
Great service! Our technician was very courteous and had our problem taken care of in no time! Thanks! We will definitely use Roto Rooter again!

Review 178 (2023-11-12 - Rating: 5)
Jake was outstanding with his work. He was very quick to respond as well as offered his professional knowlege in plumbing. Very satisfied and will definitely use Roto Rooter/ Jake in the future..

Review 179 (2024-07-07 - Rating: 5)
A++++ got to my house quickly and did everything he could to get it fixed. Thank you so much I now have my bathrooms back.

Review 180 (2024-09-28 - Rating: 5)
Jason was professional, helpful and helped us with all of our concerns!

Review 181 (2023-04-08 - Rating: 5)
Darren was super professional, friendly and punctual. He was able to quickly diagnose our problem, give us an estimate, and replace our sump pump, all within a few hours. I would highly recommend Roto-Rooter, and will be using them for future plumbing needs.

Review 182 (2024-10-13 - Rating: 5)
Jason was excellent! Very professional, kind, and speedy

Review 183 (2024-02-22 - Rating: 5)
Jonathan was a true professional. The work he performed was exceptional. I would highly recommend him to anyone having plumbing needs.

Review 184 (2024-11-12 - Rating: 5)
Nick and Roto Rooter were awesome! They came within an hour of calling, quickly identified the problem and fixed it that night. Thank you!!

Review 185 (2023-05-11 - Rating: 5)
Darren Shute, tech 3200 came out and solved a clogged toilet in 10 minutes that I’d been unable to fix for a couple days of trying myself. Absolutely brilliant, professional, courteous, and a well done job! Cannot recommend him enough!

Review 186 (2024-06-28 - Rating: 5)
Jason did a wonderful job of fixing my waterline. Would definitely use his services again.

Review 187 (2023-03-25 - Rating: 5)
Jerry was super helpful. He came out on short notice, identified the location of my clog quickly, and talked me through everything he was doing. He also answered a bunch of random questions I had about my houses plumbing. He even gave me a spare flange ring for a toilet replacement that I am attempting to handle on my own!10/10, would do business with again!

Review 188 (2024-02-22 - Rating: 5)
Darren (3200) did a great job for us. He installed a new water filter system underneath our sink. He was extremely professional and polite and took care of everything very quickly. We highly recommend Roto Rooter & especially Darren!Steve