Roto-Rooter Plumbing & Water Cleanup

Located in Cincinnati, Ohio

Address: 1095 Nimitzview Dr #404, Cincinnati, OH 45230, United States

Phone: +1 513-642-0211

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-16 - Rating: 5)
Jake came out and helped us with our plumbing issues. He was very courteous and polite. I appreciate everything he did for us and will call for Jake again if I have any further issues. Thank you so much.

Review 2 (2024-09-28 - Rating: 5)
Luke did an incredible job with replacing our sump pump. He was able to give us full details as to why our current one wasn’t working. He was able to replace it in a fair amount of time. We really appreciated his help.

Review 3 (2024-12-06 - Rating: 5)
Roto rooter was awesome. My tech Luke went the extra mile for me. Luke is awesome. Hes friendly, and really knows his trade. Im so glad he came out and helped me. Merry christmas

Review 4 (2024-12-15 - Rating: 5)
Luke was a great help. Very friendly and talked us through the whole process. Thanks for your help! The camera tech was great as well and explained everything along the way.

Review 5 (2024-12-26 - Rating: 5)
I called mid-morning for an appointment. Roto-Rooter was able to service my appointment and the technician,Luke was there in 45 minutes. The repair was handled quickly with Luke explaining the issue. Friendly, polite, fast service.

Review 6 (2024-08-25 - Rating: 5)
I had a grinder pump go out at 10 pm on Friday night. When I called they said someone could be out in two hours. I told them Saturday morning would be fine. I was put on the priority schedule and was told a plumber would contact me at 8 am. At 8am I received a text from Luke saying he would be arriving in 30 to 45 minutes. Before Luke’s arrival another technician arrived to see if I needed any water clean up. Luke arrived at 8:45 he was very courteous and diagnosed the problem immediately! He gave me an estimate and went right to work. He was very thorough and did a professional job. He cleaned up the work area when he was finished. Luke is a fine young man and it was a pleasure meeting him! I recommend Roto Rooter great job!!

Review 7 (2024-10-26 - Rating: 5)
Luke was very personable, polite, knowledgeable and very professional. He arrived in the early part of his timeframe. We did not have to wait on him at all. We felt very comfortable with his expertise. If we need any further plumbing work, we will be calling Luke specifically.

Review 8 (2024-11-10 - Rating: 5)
Jacob came same day, within hours of requesting help. Explained the issues in detail and was extremely helpful. Would highly recommend Roto Rooter based on this experience

Review 9 (2024-08-28 - Rating: 5)
We were heading out of town when we found a serious problem with our septic system. Dirty water overflow was taken care of quickly and efficiently. Ron was here within an hour and worked several days until it was done. They helped with insurance communication and allowed us to continue with our trip with minimal disruption. Really good experience.

Review 10 (2024-10-07 - Rating: 5)
Ron Bear was probably on of the best employees I have ever dealt with in my adult life. He was always working and was compassionate with the level 3 loss in my home. He was always notifying me when he would be at my home, so I knew I could count on him following up on the job. He never was late or didn’t show up. He carried equipment up and down to our lower level without any complaints. He was extremely instrumental in helping me deal with this household catastrophe. Thanks Ron for being a 5 star employee !!! Jackie Lundy

Review 11 (2024-09-16 - Rating: 5)
Luke was great at his craft! He fixed my drain leaks and installed a new spigot for my outdoor watering needs. No problems and a great price! Thanks again!!!!

Review 12 (2024-09-16 - Rating: 5)
Great service. Technician arrived within the agreed time window. Jacob was professional and got the issue with our sewage check valve fixed quickly. Really appreciated the service and getting our plumbing functional fast.

Review 13 (2024-11-11 - Rating: 5)
Luke took the time to explain the issue and the resolution. Friendly, respectful and the work area after was cleaner than before. I’ll be a repeat customer if you have more tech’s like Luke.

Review 14 (2024-08-23 - Rating: 5)
Ron did an excellent job helping us clean up a sewage backup into our basement. He was very knowledgeable and professional. I didnt worry about anything. He came the same day of the backup and started cleaning the site immediately.

Review 15 (2024-09-24 - Rating: 5)
Once again, Luke went above and beyond. I contacted Luke because we had a leak in the main shutoff valve in our home. He came in and fixed it, and also fixed a leak under the kitchen sink, and changed out our old kitchen faucet which was also leaking. Superb work, and a super nice guy, a hard combination to beat.

Review 16 (2024-08-31 - Rating: 5)
Jake was extremely helpful and patient. He was polite and had great customer service skills. Would recommend to anyone using Roto-Rooter

Review 17 (2024-08-18 - Rating: 5)
Technician was here early Sunday morning and fixed the basement drain backup issue. I called 7 other 24 hour plumbers, but they only answer the phone around the clock. No one else would show up until Monday. Technician was polite, professional, and worked efficiently to determine the issue. I would definitely recommend and would use again. Thank you to Jake from Roto-Rooter!

Review 18 (2024-09-18 - Rating: 5)
My service was done by jacob rogers, he was very helpful and assuring. The service was quick. And I will definitely contact him again for any other plumbing issues I need.

Review 19 (2024-11-10 - Rating: 5)
Roto-Rooter did a great job. Went way beyond to clear the drain line to the street. I would recommend them to anyone over any other company

Review 20 (2024-11-30 - Rating: 5)
Tech showed up in a timely manner. Was very professional, understood the job, and listened to my concerns. I would highly recommend in the future. Thank you for saving my day.

Review 21 (2024-11-10 - Rating: 5)
Its not Jake from state farm its Jacob from Roto-Rooter! We loved him so much and he helped us out so much. We will definitely be asking for him in the future!

Review 22 (2024-11-10 - Rating: 5)
Amazing! Absolutely loved him! He gave such useful tips and tricks! I seriously recommend him!

Review 23 (2024-09-20 - Rating: 5)
I was so stressed! Anxious and overwhelmed with my toilet overflow. Between Carl, Dyllon, Ron and another young man whose name I can’t remember, they got me together, they gave me peace of mind, maintained professionalism and patience and got my issues fixed. They are my family now, I love them.

Review 24 (2024-06-01 - Rating: 5)
Had a great experience. Loved how quickly we were able to get a tech to our house, and how friendly our tech, Jake, was! He was helpful and kind. He took care of our issue quickly too. Will definitely be calling Roto-Rooter again if we have any other issues!

Review 25 (2024-12-22 - Rating: 5)
Our plumber Jak was professional, polite, timely and informative. Would use and recommend to anyone.

Review 26 (2024-11-18 - Rating: 5)
Luke was extremely professional & knowledgable. Fantastic service. Will call him next time we need plumbing assistance!

Review 27 (2024-07-29 - Rating: 5)
RotoRooter came very quickly and identified the problem, went and purchased new toilet, and had it installed very quickly. There person contacted the RotoRooter Restoation Team who arrived shortly after, checked every area thoroughly and called our insurance company and claim was started. Very impressed with everyone involved.

Review 28 (2024-07-08 - Rating: 5)
Luke was very prompt, professional, and explained the process to me clearly. He also spent the extra time to explain how we could keep this pipe from getting clogged again. Very impressed from start to finish! Will always call back for anything else we need done!

Review 29 (2024-10-12 - Rating: 5)
Jake had a tough, rusty job on his hands. He tackled it professionally and patiently and nailed it. New kitchen faucet 100% improvement!

Review 30 (2024-12-11 - Rating: 5)
Technician was very professional and patient. He explained everything to me in detail and showed me what he was doing. He was great!

Review 31 (2024-07-09 - Rating: 5)
Excellent service and quick response time! Luke did a great job addressing our concerns about a potential gas leak in our home. And at no cost! Will definitely call again for any future issues.

Review 32 (2024-11-30 - Rating: 5)
Quick response, difficult problem, kept at the job until it was completed, honored original quote even though it was about 3 hours labor with 2 different techs.

Review 33 (2024-12-19 - Rating: 5)
Luke T. Did an amazing job. He was very very knowledgeable, kind, and straight forward about pricing and services.

Review 34 (2024-09-16 - Rating: 5)
RotoRooter & technician Luke were prompt to solve a leak from a previously installed water softener. Luke was courteous and explained throughly his work. Would recommend.

Review 35 (2024-09-13 - Rating: 5)
Jake did a great job, arrived when he said he would, fixed the problem, cleaned up afterwards. He was polite and easy to talk to.

Review 36 (2024-07-12 - Rating: 5)
Jake Rogers was very professional and knowledable when he came out to unclog our drain. He even offered a free service for a company to come out and check for water damage. I was very pleased with his service. Roto Rooter, you have a great employee who works dilagently for you. Thank you, Belinda

Review 37 (2024-08-24 - Rating: 5)
Jacob was great. We thought we had a gas leak but he reassured us that it wasnt the main gas lines and he inspected our water heater.

Review 38 (2024-07-31 - Rating: 5)
Jake our technician did a free water test. Afterwards, he walked us through the test results and possible mitigation options. Very professional and took his time explaining everything.

Review 39 (2024-06-27 - Rating: 5)
Luke was very knowledgeable and explained everything that would be required to correct the problem with my hose bibs! He gave me a quote and when I asked about Senior Discounts he informed me that they were available! The discount was applied at the end of the repair! I would definitely recommend Roto-Rooter to my friends and family!

Review 40 (2024-08-08 - Rating: 5)
Jacob was very nice. He was quick and very good at doing his job. Left no mess. I would recommend them to a friend

Review 41 (2024-08-09 - Rating: 5)
My technician name was Jake he introduced himself I showed him the problem he took a look told me what he could do. When I agreed he got to work. He solved both my problems in no time. Im to things as usual.

Review 42 (2024-05-14 - Rating: 5)
The technician Luke was very professional and knowledgeable. He diagnosed our problem almost immediately and was able to make the repair quickly. I will definitely reach out again next time we have an issue. Great service!

Review 43 (2024-06-14 - Rating: 5)
Jacob was so nice and professional, came in and told us what was going on, the different options we had and talked us through everything. Very much appreciate his keen eye and a vast knowledge about how plumbing works, took the time to really clean out our pipes (there were pesky tree roots in there) cleared it out until we could see the snake come through the pipe in our septic tank. Thank you so much Jacob!! This man deserves a raise!

Review 44 (2024-05-18 - Rating: 5)
Luke and the other gentleman with him were both very professional and extremely helpful. They were able to answer all of my questions and I learned a lot about the sewer lines in the house we just moved in to. They quickly fixed our problem at hand and also explained options for long term solutions. I would recommend Luke and the gentleman that was with him to my family and friends. Thank you for your help!

Review 45 (2024-10-05 - Rating: 5)
Jacob(Jake), our technician, was great. Not only did he take care of our problem but explained in detail what the root of the problem was.

Review 46 (2024-10-01 - Rating: 5)
Luke was very nice and knowledgable. He quickly diagnosed the issue and installed the new sump pump.

Review 47 (2024-11-11 - Rating: 5)
Luke was prompt, polite, and explained everything clearly and concisely. He got the job done!

Review 48 (2024-10-23 - Rating: 4)
Im rating this a 4 star because the technician was great, he did the job pretty quickly, was very professional and helpful. The rest of my experience was not 4 star. The repair took 2 trips because the first guy didnt have the right tool. And both times did no fall within the window of time they had told me. I guess the price is what it is, but I would not call almost $500 for a 30 minute repair very reasonable. But like I said, my issue is not with the plumber himself. He was great.

Review 49 (2024-12-19 - Rating: 5)
Luke T is the absolute best!!! Very patient and thorough. Would definitely recommend.

Review 50 (2024-12-14 - Rating: 5)
Duke is a wonderful man. He is very thorough with the job. Thank you.

Review 51 (2024-08-06 - Rating: 5)
Jake was the epitome of professional, came in and evaluated and replaced only what was needed in a fast and courteous manner. Will call in the future for my plumbing needs.

Review 52 (2024-12-11 - Rating: 5)
Arrived very quickly... Friendly and knowledgeable about the situation! Great overall experience! 👍👍

Review 53 (2024-09-29 - Rating: 5)
Jake was professional and efficient! Happy with his sump pump install and support along the way!

Review 54 (2024-11-29 - Rating: 5)
Jason was awesome! Came out on Thanksgiving to help us! 5 stars! Thanks so much

Review 55 (2024-05-14 - Rating: 5)
Jacob was very polite and didn’t try to sell me on something I obviously didn’t need. I appreciate him coming out so quickly even though he ended up not having to do anything. He set my mind at ease.

Review 56 (2024-07-21 - Rating: 5)
Jake and James were timely, communicative, educational, very helpful both in repair and claims process. Would recommend and use again!

Review 57 (2024-10-30 - Rating: 5)
The young man was very professional and friendly he explained everything he could and could not do and the cost thank you for being available on Sunday at no extra charge.

Review 58 (2024-05-21 - Rating: 5)
Excellent service! Luke was on time, went right to work. Completely fixed the problem with lines dripping in the basement! Roto Rooters response time was less than 24 hours. The other plumbers didnt even calling back. Do yourself a favor and call Roto Rooter. Luke deserves a raise or a bonus for his great job.

Review 59 (2024-07-11 - Rating: 5)
We worked with look to repair a broken toilet and we was quick, efficient and informative. He shared lots of insight and helped us get up and running again!

Review 60 (2024-05-04 - Rating: 5)
Jake came out when we had a couple main drains backing up. This was an emergency call and Roto Rooter had him out within an hour. (The other plumbers we called said it would be the beginning of the next work week) Jake was very professional and got the job done quickly. He definitely knew what he was doing which made the whole process painless.

Review 61 (2024-11-21 - Rating: 4)
Jake came and fixed our leaky faucet quickly without any complications. I just wish it did cost as much as it did.

Review 62 (2024-06-16 - Rating: 5)
The person that came out to assess the problem with my drain, Jake, was very friendly and professional. He was knowledgeable about the type of system I have and also explained the companys procedure going forward.

Review 63 (2024-05-19 - Rating: 4)
I am only reviewing Jake from Roto Rooter. He was polite, very informative, did his best to resolve the problem and wore shoe covering. I feel he was honest unlike some of Roto Rooters employees.

Review 64 (2024-08-02 - Rating: 5)
Jake was great! He came in, diagnosed the issue and quickly fixed it. Thanks!!

Review 65 (2024-05-05 - Rating: 5)
Had a pipe break and had to shutoff our water. I called Roto rooter and they had someone here within 45 minutes. Jake was able to figure out a solution within seconds and executed the job beautifully. Very clean job and he was very respectful. I highly recommend Roto rooter for any of your plumbing needs especially in an emergency.

Review 66 (2024-10-13 - Rating: 5)
Jake was great! He helped me so much fixing my leaky faucet.

Review 67 (2024-06-28 - Rating: 5)
Great experience. Arrived on time and fixed the problem for the quoted price. Luke is a true professional and he did a great job!

Review 68 (2024-04-27 - Rating: 5)
I had a clogged utility sink overflow last night. I made an online appointment this morning and I had two technicians at my house 3 hours later. Everything was fixed within 12 hours of the overflow! Both techs were friendly, professional, and did a great job explaining the issue and what had happened.

Review 69 (2024-05-25 - Rating: 5)
Jake was my technician and he was fantastic. Professional and efficient. Explanation of each step he was taking and the result was perfect. Quick and effective. Thanks Jake

Review 70 (2024-06-13 - Rating: 5)
The Roto-Rooter Plumbing Company did an awesome job! The technicians were professional, experienced, and courteous. Thanks for great customer service.

Review 71 (2024-05-21 - Rating: 5)
Luke was very helpful, friendly,and knowledgeable. He diagnosed the problem and came up with a solution. I highly recommend and will use Roto-Rooter again in the future!

Review 72 (2024-12-22 - Rating: 5)
Great service! Fixed my problem quickly and was very helpful and friendly.

Review 73 (2024-06-23 - Rating: 5)
Jake did a great job! Called at 9:15 am on a Sunday and showed up by 11 am! Great job all the way around.

Review 74 (2024-06-01 - Rating: 5)
Excellent customer service provided by Jake at Roto-Rooter today. Friendly and informative. Quickly resolved the leak from the P-trap bathroom sink along with the clogged drain.

Review 75 (2024-06-05 - Rating: 5)
We had an issue with a blocked downspout. The team was out within 24 hours and had the issue fixed in less than 1 hour. The 2 member team was professional and personable.

Review 76 (2024-09-28 - Rating: 5)
Luke was professional and came out quickly to help us with our sump pump.

Review 77 (2024-07-01 - Rating: 5)
Luke was great! Very quick, professional and did an awesome job! Highly recommend

Review 78 (2024-11-10 - Rating: 5)
Jake was on time, very respectful, and fixed our issue quickly!

Review 79 (2024-06-01 - Rating: 5)
I sure appreciate the job that Jake did replacing my leaky toilet and connecting me with Tony’s water cleanup team (Ben & Jamal). Everyone has been very professional and so responsive. Thanks.

Review 80 (2023-09-04 - Rating: 5)
John was AMAZING! I wish he was the first technician that came to my house. I wish he was the only one! He was very professional,helpful and very patient. I’m truly grateful for him! He stayed until late hours to complete the job. He was so understanding of what was going on and a team player. I don’t know what I would’ve done without him! He saved me!

Review 81 (2024-05-31 - Rating: 5)
Thanks Kaden!We appreciate the quick service on replacing our sump pump.m!Highly recommend the service from Roto-Rooter and the team.

Review 82 (2023-08-20 - Rating: 5)
Jerry from Roto-Rooter was great! He fixed our issues for the day. He was very professional and personable. We appreciated his help and answering all of our questions. I would highly recommend him and the company to anyone that has plumbing needs.

Review 83 (2024-05-24 - Rating: 5)
Luke and John were excellent. This is 2nd time that I have worked with Luke and both are knowledgeable, punctual, professional, courteous, patient with questions and efficient.

Review 84 (2024-06-13 - Rating: 5)
Both of the guys were very nice and explained everything that they were doing and the price so there were no surprises. Everything looked nice, and they didn’t leave behind anything they made sure they cleaned up anything that wasn’t there when they came.Very Professional!!

Review 85 (2023-08-07 - Rating: 5)
Tommy G (2303) was so kind, professional, and did the two installations in good time. He was meticulous in installing the two new toilets with care and precision. He explained everything and left the area clean when finished. His expertise was evident, and his sweet manner was appreciated! Thank you for sending me such a great technician! He definitely autographed his work with excellence

Review 86 (2024-07-12 - Rating: 5)
Jake was fantastic, a knowledgeable and hard worker. Pleasant as can be, would highly recommend him

Review 87 (2023-09-19 - Rating: 5)
Tyler came out to inspect my downspout for a clog. He was very professional and thorough on his inspection. However, the issue is very complex and will involve more work than his company can perform. So much respect for his services.

Review 88 (2024-06-19 - Rating: 5)
Jacob Rodgers arrived within 30 min was very nice and professionl and did not take long to install our dish washer

Review 89 (2023-08-14 - Rating: 5)
John T arrived only an hour after my initial call and was quick and effective at clearing the grease clogged line. He went the extra mile keeping everything clean, explaining the process, and giving us good advice for future maintenance.

Review 90 (2023-08-21 - Rating: 5)
We had the technician Jerry come to our home and was very quick and explained the process easy for us to understand. There were no hidden fees and he was able to diagnose and repair our plumbing issue very quickly and was thorough throughout the whole process. Thank you Jerry! Ask for Jerry if you decide to call Roto Rooter for your services.

Review 91 (2024-12-13 - Rating: 5)
Luke was great, he was thorough and helped us to understand a lot of the issues we were having. He also fixed a part for us same-day and very quickly. Thank you!

Review 92 (2023-09-09 - Rating: 5)
John was incredible. He was was professional and fixed my clog very quickly. It was a Saturday and it really saved us from having to find a place to stay. Highly recommend Roto Rooter for your plumbing problems.

Review 93 (2023-09-05 - Rating: 5)
John was professional and did a great job unclogging my kitchen sink. He was to my house about an hour after I called and was done within an hours time. My kitchen sink now drains like its brand new again. If youre looking for quality work done quickly, ask for John when you call.

Review 94 (2024-07-05 - Rating: 5)
These guys are great!! Orlando, Alex, Wade, and John were such a wonderful and helpful team.

Review 95 (2024-05-10 - Rating: 5)
The man who came here was very knowledgeable and let us know everything we needed and he was very friendly. I would send that I would send Roto-Rooter anywhere. I would tell somebody about Roto-Rooter. Thank you

Review 96 (2024-07-17 - Rating: 5)
Luke did an excellent job in diagnosing, explaining and fixing everything I needed done.

Review 97 (2022-12-19 - Rating: 5)
Roto Rooter was very helpful with our plumbing issue. They were able to complete the job on time and restore our plumbing quickly. Jason was very informative with his work and even cleaned up after the previous workers. He also came back to repair a few minor things that had been missed and refill our driveway when the gravel settled more than expected. We are pleased with the speed and work done and we feel reassured that if we are unsatisfied with anything that Jason or another team member will come back as soon as possible to make things right.

Review 98 (2024-08-18 - Rating: 5)
Excellent service the man was really nice and helpful thank you for send him.

Review 99 (2023-08-15 - Rating: 5)
John made a call to our house the day after our original call. We had a back-up of water in all drains. He was able to locate and correct the issue without an additional charge. Thanks, John! You are greatly appreciated!

Review 100 (2024-07-07 - Rating: 5)
Jake was honest and very nice and made me feel better about my options!

Review 101 (2023-06-10 - Rating: 5)
My tub and shower faucets were over 50 years old leaking and rusted. A family member suggested Rotor Rooter . Scheduling was easy and got a quick appointment. The technician was Harry Green and he did an amazing job. He chose excellent replacement parts that were astetically pleasing and durable. The job hit a snap but he handled it well.

Review 102 (2023-02-12 - Rating: 5)
The day I submitted the request online, Nick, who has worked at our home on a previous request last year, texted my cell phone that night and asked when he could be there. That felt like awesome customer service, though I certainly wouldn’t expect that normally or from any other company. Nick came out the next day and cleared the clog and gave us some options for a more permanent fix. He’s just a real and personable guy, and the prices had dropped from last year, so it was an easy choice to have Roto-Rooter do the repairs.Two days later (as scheduled), another team came out to put the first patches in and some concrete work, as well as a descaling. These guys were great, although I can’t remember their names (sorry guys!). When they were finished they explained that another crew would be out the next day to finish up.The next day, another gentleman (sorry, I can’t recall who!) came out to jet the pipe. Dom and Tim arrived shortly after and completed the job. They were awesome! They gave me details of the fix and then before I knew it, they were all finished.Everyone involved knew exactly what needed to be done and they all did it professionally, cleanly, arrived on time and finished on time, and were just some really great guys. We’ll continue to call on Roto-Rooter for a long time whenever we need sewage work, and great service to boot!

Review 103 (2023-08-26 - Rating: 5)
John was fabulous! His knowledge helped uncover and additional need and he was professional in all aspects. I most appreciated the time he spent to explain what had cause the uncovered issue.

Review 104 (2024-08-07 - Rating: 5)
Jake did a great job in diagnosing and explaining the issue. Appreciate it!

Review 105 (2024-04-20 - Rating: 5)
My man Jacob (#7881) was very friendly and very efficient at unclogging my kitchen sink drain. Arrived right on time. Would hang out with him at a barbecue or maybe bowling?

Review 106 (2024-05-05 - Rating: 5)
Jake showed up super fast and did an amazing job! Couldn’t have asked for a better experience with the emergency we had!

Review 107 (2023-07-24 - Rating: 4)
Plumber was great. The companys method of handling appointments is bad. Told appointment was available 12-1 so booked it. Called at 1:30, was told someone was being dispatched. Called at 4, was told theyd send first available tech. Basically seems they tell you an unrealistic time just to get you to book, then string you along figuring youre unlikely to cancel.

Review 108 (2022-11-29 - Rating: 4)
Normally do this job myself, however it was very close to the holidays and I needed to get it done quickly. Technician did a great job. He was very thorough. Explain what we were doing and even check the drain with a scope to tell me what my problems were very pleased!

Review 109 (2023-08-12 - Rating: 5)
The plumber who corrected our problem was efficient, thorough, courteous, and professional. He had to turn off the water main to the building and open exterior spouts to drain. Then he had to work on pipes through a relatively small opening in the ceiling. He completed an excellent repair: replaced the main water valve, cleaned the pressure valve, cleaned pipes to the water heater, and restored our water supply.

Review 110 (2023-08-13 - Rating: 5)
It was late on a Saturday and our sump pump went out. No one could stop by…. John was able to come out and resolved the entire issue in just a few hours. Quick, professional and prompt. Thank you so much. You saved the day.

Review 111 (2024-04-19 - Rating: 4)
Very happy with service, everything from being able to book appt online, the availability of quick appts and how fast the problem was fixed. Only reason not giving 5 stars, it was expensive! Much more than I thought it would be.

Review 112 (2024-06-07 - Rating: 5)
Roto Rooter plumbing is great and awesome amazing job done and friendly technician, I recommend to all friends and families to have this roto rooter water cleanup, Thanks once again 👍👍👍.

Review 113 (2024-07-20 - Rating: 5)
Jake and Tom were great. Explained and fixed the issues I had.

Review 114 (2024-12-19 - Rating: 5)
Luke was extremely informative. Very professional and would recommend to friends and family!

Review 115 (2021-09-06 - Rating: 5)
I called Roto-Rooter on Labor Day, due to having my main drain clogged with overgrown roots. This in turn caused a messy backup into my basement. The receptionist said that a technician would be out in about 2 to 3 hours. However they showed up in about 40 minutes.He quoted me a price for his services, which I agreed to. They got right to work, cleaning out the drain. They were polite, professional and honest. He worked on the drain longer than normal I believe, as I had several bad root problems he needed to cut out. He even recommended some treatments I could do going forward to ensure the roots didnt become a problem later on . When everything was finished, they completely cleaned up the mess. His quoted price was the price I paid in the end, even for the extra attention he gave to cleaning out the roots. Many kudos to the technician, Jonathan. I appreciated the fast service on the holiday.

Review 116 (2023-07-24 - Rating: 5)
John was awesome at explaining what he was going to do and why. He ended up saving me nearly 3k by actually solving the problem instead of just up selling. 10/10 recommend John! He deserves a raise!

Review 117 (2024-07-26 - Rating: 5)
The tech knew exactly what to do. He was thorough and friendly too!

Review 118 (2024-06-14 - Rating: 5)
Knew what to look for was well spoken told us about the line and what could’ve caused it to clog along with what was needed to cover the line to eliminate the smell and what size it would be

Review 119 (2024-01-19 - Rating: 5)
Bradley came out and fixed my leaking tub. It wasnt an easy job as I live in an older home. He was very professional and when he left you didnt know he was here. Ive used Roto Rooter before and will continue to do so.

Review 120 (2023-08-03 - Rating: 5)
John was excellent. Not only did he provide superior customer service, but he brought about results with our drain pipe that we were told couldn’t be done. 10/10 experience. Thank you, John!

Review 121 (2024-10-21 - Rating: 5)
The service man was very nice and explained everything .

Review 122 (2024-08-09 - Rating: 5)
Good service, and very professional. Identified the leak fast and efficiently

Review 123 (2024-05-01 - Rating: 5)
Jake was super helpful and awesome. Got to the about an hour after I called and we live way out so pretty awesome !

Review 124 (2023-08-26 - Rating: 5)
My technician Tyler was excellent. He listened to my concerns and educated me on the problem and potential solution. He answered all of my questions thoroughly and I would recommend him to any of my fiends and family.

Review 125 (2024-07-15 - Rating: 5)
Awesome experience with Jake who took care of the problem and was very pleasant while unclogging the pipe.

Review 126 (2024-07-07 - Rating: 5)
Jake was a great tech that took care of the issue. Thank you

Review 127 (2024-07-17 - Rating: 5)
Jake was great. He took care of the problem and cleaned up after.

Review 128 (2023-06-23 - Rating: 5)
The scheduler was very friendly and helpful. Scheduling was done the same day within a few hours. The repair man (Tommy G.) Did an excellent jobb.The was friendly and highly professional.

Review 129 (2023-07-01 - Rating: 5)
Was very impressed with the integrity of the technician as well as the professionalism of Tommy. Well definitely be recommending to friends and family and when the time comes for us to have remodeling down to the house, Im hoping we can have the same technician, Tommy, to come and do the work. Many times you hear of horror stories of people just selling you services or products that arent needed and it is a comfort to know that Roto Rooter is NOT one of those companies and if Tommy is a representee of all the other technicians employed by Roto Rooter, well 5 stars isnt enough. Was very impressed over all with Tommy and as mentioned earlier, we are really hoping that we are able to chose him to do future repairs.Thank you and God BlessShawn Edmison

Review 130 (2024-05-30 - Rating: 5)
Very professional, respectful, and explained the problem and solution in great detail. I would definitely give them a call if youre having a plumbing problem.

Review 131 (2023-08-06 - Rating: 5)
John T was our tech and he was awesome. Very knowledgeable and quick repair time! Will defiantly be using Roto-rooter again!

Review 132 (2023-08-05 - Rating: 5)
Tyler showed up on time and was able to decide what needed to be done to correct my issues. He thoroughly explained what needed to be done and how he would accomplish it. Problem was solved before he left. 10/10 recommend.

Review 133 (2021-08-04 - Rating: 5)
Jonathan was very professional. He listen to your needs and get the job done both professional and fast. He triple checks his works and makes proper suggestions to save you money. He was well dressed in uniform with his I’d showing. He had his mask on and booties over shoes. Very respectful. I will definitely!!! be using his service again. Thank you Jonathan for your great work!!!

Review 134 (2024-09-03 - Rating: 5)
First time using this company and I’m more than happy with the result. They were able to come out that day. Jacob did amazing! He figured out the problem quick and did a great job with fixing it! Thanks again!!!

Review 135 (2024-03-08 - Rating: 5)
This is the second time I’ve had to use them, both times were positive experiences. Little pricey, but if you go on their website, they have coupons. Would recommend.

Review 136 (2022-06-01 - Rating: 5)
Jared arrived during the repair window, was kind to my dog, and did a great job. He was efficient, friendly, and explained exactly what he did to fix our clog. Very pleased, and I will use Roto-Rooter again.

Review 137 (2022-04-27 - Rating: 5)
Shawn Crank did a great job helping me to install a garbage disposal. On time, professional and efficient. Also gave a number of good tips on maintenance.Very impressed with the communication provided in setting up my appointment.

Review 138 (2024-05-03 - Rating: 5)
Fast service, free quote, fixed fast and no hidden fees. Guy I dealt with at my house was great. Thank you!

Review 139 (2024-07-07 - Rating: 5)
Luke was as professional as they come, informative and communicated with my needy questions Thanks David Hoffman

Review 140 (2020-04-01 - Rating: 5)
Thank you for your quick response. The young man that did the repairs was very nice. He did a great job. He also explained everything he did and he let us know about each problem he ran into along with the price for repair.He arrived a hour earlier than we were told, and the office called to make sure it would be okay for him to come earlier.As usual, your company responded on time and your plumbers know their business and clean up after themselves.Thank you again.

Review 141 (2023-08-21 - Rating: 5)
Great job by John T 9737 replacing our water heater on a hot Sunday. He went the extra mile and made sure everything was done right and left things in better shape than he found them!

Review 142 (2024-08-08 - Rating: 5)
Jake was wonderful and explained everything very well.

Review 143 (2024-10-19 - Rating: 5)
Quick Service. Jacob was honest and friendly.

Review 144 (2022-08-26 - Rating: 5)
The first gentleman came and worked very, very hard. Could not clear it. He knew where it was, but couldnt clear it. No charge. Fantastic. The high pressure associate came and he got it open. We still had slow drains for a day, but it improved and everything is good. We need major repairs which we will have Rotor-Rotor do. They really helped us out.

Review 145 (2024-06-06 - Rating: 5)
Had Roto Rooter out yesterday to help with a clogged floor drain. They were on time and professional. We got the drain cleared.

Review 146 (2019-04-25 - Rating: 5)
I really cannot say enough about how awesome Jerome (1582) was. Super friendly, fast, and the work looks amazing. He fixed several plumbing issues we had and explained how I could finally get my washing machine moved onto the first floor which is going to help me so so much. We will not use anybody but Roto Rooter and we will only ask for him. We have had other people come from Roto Rooter and they were just as great, so we are fans!

Review 147 (2025-01-04 - Rating: 5)
Very friendly and able to address the issue.

Review 148 (2019-05-03 - Rating: 5)
Serviceman was great and very accommodating to my requests during his time at the job. Although the services were for an outside drainage line and not guaranteed I feel the job done should meet my needs. Thanks for your quick response and if the need in the future arises I wouldn’t hesitate to contact you again.

Review 149 (2020-10-11 - Rating: 5)
Our service was AWESOME! Our Technician just left and he did a great job. He went above and beyond his line of duty and assured me he would fix our problems and he did. Very professional and knowledgeable, I’d recommend his work anytime! Thank you for all of your hard work!

Review 150 (2024-10-09 - Rating: 5)
We just moved into our home and discovered a clogged drain. I was unable to fix it with my usual methods so I called the pros. The tech, Luke, came within an hour and diagnosed a bigger problem quickly and accurately, and even had it fixed the same day. He saved my family and I a lot of time and trouble! We will be calling Roto Rooter again for future plumbing needs. Thanks again!

Review 151 (2024-06-10 - Rating: 5)
They came within an hour and figured out our issue and gave us a few different options to fix!

Review 152 (2022-08-25 - Rating: 5)
Had an issue with my Kitchen Sink and called Roto Rooters and they were able to send someone within the hour. Rajesh was extremely helpful and was great at communicating the process with me. If you are using Roto Rooters in the Cincinnati area ask for Rajesh and he will take great care of you!

Review 153 (2024-08-29 - Rating: 5)
Luke was knowledgable, quick and kind. Easy process!

Review 154 (2024-08-30 - Rating: 5)
Jake did an excellent job, quick and thorough.

Review 155 (2024-07-21 - Rating: 5)
Jake went above and beyond. Very satisfied with his work.

Review 156 (2024-10-18 - Rating: 5)
We received excellent service from our field tech, who diagnosed and solved our plumbing issue quickly. Would highly recommend!

Review 157 (2024-07-09 - Rating: 5)
Luke arrived introduced himself and was very polite and proffesional. Luke accessed our issue and then explained what he could do to unclog our main sewer drain and gave us a price. We accepted the price and he got started immediately. Luke was very careful not to make any mess when bringing his equipment in our house. He was able to unclog the drain rather quickly and then while he was cleaning out his equipment he ask us to run every faucet in the house and flush every toilet multiple times so he could confirm everything was flowing well.He then ask us to fill the washing machine full of water and drain it. Everything is flowing perfectly. Luke did an awesome job. He is a very good, neat, polite and professional plumber.Keep Up the Good Work Luke

Review 158 (2023-08-07 - Rating: 5)
Shareef was great! He was very friendly professional and completely thorough in making sure our sewer line was unclogged. Thanks Again!!!!

Review 159 (2019-04-25 - Rating: 5)
Mike was very knowledgeable and helpful retrieving a cable in my main sewer line. Incredibly friendly and personable and made sure to explain everything along the job. He was “the neighbor next door “ and I really appreciated his expertise and attention to detail at my home. Will definitely recommend!

Review 160 (2023-09-08 - Rating: 5)
Bradley was very professional and addressed our issue quickly and was very respectful of our home! Thanks Roto Rooter for being available on holidays without overcharging!

Review 161 (2023-08-03 - Rating: 5)
The Roto Rooter team did a great job! They showed up within 30 minutes and were very helpful. 10/10 ⭐️

Review 162 (2022-03-07 - Rating: 5)
Shawn was great! He went above and beyond to make sure we were satisfied. We really appreciate working with people like him who seem to truly care about making their customers happy!

Review 163 (2021-08-08 - Rating: 5)
I have been using Roto Rooter for the past 8 years. They are available when I need them. Last year Jonathan was the only plumber who could fix my plumbing problem & I usually ask for him now when I need something. He took care of some plumbing yesterday at my home & I couldnt be happier with his work. He really knows what hes doing so if he is available definitely ask for him - youll get knowledgeable & friendly customer service with the added bonus of peace of mind.

Review 164 (2021-08-26 - Rating: 5)
Roto Rooter was absolutely amazing! They were timely and great with communication. Very friendly, snd so affordable. Our plumber fixed the issue and explained everything to me step by step. I HIGHLY recommend them and their teams for any of your plumbing needs!

Review 165 (2019-04-21 - Rating: 5)
We had a technician named John, who was super friendly and got the problem fixed in less than 15 mins! The wait time for a technician was not very long either so overall were super pleased with the experience. Cant stress enough how nice and knowledgable John was and he was really great interacting with our children which is very important to us. Great job!

Review 166 (2024-08-16 - Rating: 5)
Great experience, Jake was in and out and did a great job

Review 167 (2022-05-11 - Rating: 5)
Shawn was very professional and personal when he arrived. He was able to identify the problem with my drain blockage without wasting time or doing things that weren’t necessary. He cleared my drain and recommended products for maintenance.

Review 168 (2024-12-14 - Rating: 5)
Tech was awesomeDid a great job

Review 169 (2024-09-20 - Rating: 4)
Jake saved the day. After dealing with a few issues over the last two days, Jake arrives and solves the problem. Very knowledgeable, personable, and clear as to what was going on.

Review 170 (2024-10-26 - Rating: 5)
Very friendly and knowledgeableWent the extra mile

Review 171 (2024-05-02 - Rating: 5)
Needed same day appointment and Luke was very professional and helpful. So very happy with our service.

Review 172 (2024-10-20 - Rating: 5)
Jacob was excellent. Knowledgeable and efficient. Thank you!

Review 173 (2020-01-15 - Rating: 5)
Everything about our experience with Roto-Rooter was positive. A very unfortunate and untimely plumbing event could have been worse but Clayton our service rep was responsive (holiday emergency call) knowledgeable, courteous and professional from the time he stepped into our home. Thank you so much for making our day better!!

Review 174 (2024-02-09 - Rating: 5)
I called Roto Rooter after having a terrible experience with another company.They arrived when they said they would and completed the work. Also the clean up was astounding

Review 175 (2019-05-02 - Rating: 5)
I called Roto-Rooter in a state of slight panic when our sump pump began shooting water out of it like Old Faithful at Yellowstone.They told me they could and would have someone out within two hours, and Tom showed up in less than one. He was able to to fix the issue, explain what he was doing and why, and was friendly and reassuring. The cost for the repair was about what I expected, so no shocking charges or outrageous extra fees.I was so pleased with how the repair went and my interaction with Tom that I felt compelled to write this. This was our first experience with Roto-Rooter as a whole and it was nothing but positive. I will absolutely be using them for future service calls and recommend them (Tom especially) should we ever have another issue.

Review 176 (2022-04-26 - Rating: 5)
Called for help with a drain clog. Shaun was on site within 90 minutes. The response was quick and professional. Shaun was mindful of any potential mess and took precautions to minimize them. Once the problem was solved he made the extra effort to make sure there were no other problems. I could not have asked for any better service than I received. I highly recommend rotorooter and shaun in particular.

Review 177 (2021-11-05 - Rating: 5)
Jonathan was very good at explaining everything he was doing. His mannerism was excellent and I was very impressed with his work. If anything else were to go wrong in my apartment I hope I get him again.

Review 178 (2020-10-11 - Rating: 5)
Shawn was so amazing! I had had three people out before him and I swear every time someone else came out the problem just seemed to get worse because they were finding more issue! Shawn came out saw the same thing, said as such.. but then said he was going to try his best to avoid the drastic approach and managed to save me $200 by looking just a little bit harder, and being willing to try something the other techs had overlooked. Can’t say good enough things about Shawn! Super happy with Roto-Rooter too... every person who came out to help was budget conscious and the fact that they don’t charge until they do the work is outstanding! I was skeptical at first but so glad I took the chance on them

Review 179 (2024-08-02 - Rating: 5)
Jake did a great job of taking care of us!

Review 180 (2023-07-23 - Rating: 5)
John was amazing!! Very helpful and knowledgeable, extremely respectful of not damaging anything while trying to fix the issue. I appreciate you very much and keep up your amazing work..

Review 181 (2021-06-13 - Rating: 5)
My experience with Shawn, technician #2839,was fantastic!! He had actually been to my house about a year ago for a different issue and I had an equally wonderful experience as well. My sump pump wasnt working and he showed up, we discussed several possible options to fix it, he worked to solve the problem, and even resealed the sump pit for me to ensure my radon system was functiong at its highest possible level. Roto-Rooter is lucky to have him!

Review 182 (2019-05-03 - Rating: 5)
The tech was not only able to help fix a clog in the toilet, but identify old parts that needed to be replaced. He went ahead and fixed those parts and I havent had any problems with the toilet since. Very quick to respond in terms of appointments. Will definitely be using them in the near future.

Review 183 (2023-05-21 - Rating: 5)
Roto-Rooter is a total life saver. As soon as he got the call, our plumber Chris was here within an hour. His quick and thoughtful work saved our house!