Snowflake Air

Photo of Snowflake Air

Located in Boise, Idaho

Address: 6037 W Franklin Rd, Boise, ID 83709, United States

Phone: +1 208-205-9078

Rating: 4.8

Services

  • Identifies as Latino-owned
  • Identifies as veteran-owned
  • Language assistance
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-09-27 - Rating: 5)

    We hired Snowflake last month to replace our entire old HVAC system with a ductless inverter system. Jose did the initial assessment and was very thorough in how the install would work, how a ductless system works, and the best type of system for the size of our home and what we were looking for. He also offered to remove our old condenser, furnace, and ducts (which were in pretty bad shape) during the install, and set up the gas lines so we had the option of later installing a gas range, and a gas grill outside. The installers were friendly,!professional, knowledgeable, and did a great job. They had to cut into a bit of our drywall for the lines but once they finished and patched it up you could hardly tell the difference.They did in fact remove our old HVAC equipment which freed up our entire crawl space and some of our patio outside. The system has been working great so far and we are glad we switched, and we would highly recommend Snowflake for folks looking for this service!

  • Review 2 (2021-10-30 - Rating: 5)

    I don’t know how to thank Jose and his team enough! My partner and I live in a converted school bus tiny home and were in need of a heating/cooling system. Calling Snowflake Air got us a top-rated Mitsubishi unit with a very well-thought out secure installation. Jose, innovator of the Skoolie year, came up with solutions to challenges of having a mount for a home on wheels and he foresaw possible pitfalls (literally) that are going to save our butts (while keeping them cool and warm).The team…Gary, Jake, Ron were so efficient and are men that clearly know their craft. They put pride into their work and wanted to make sure we were happy with the aesthetics by keeping everything so neat while secure. Taryn and Tiffany were amazing office support in that they were incredibly responsive and helpful.The Snowflake Air family is bomb.com.

  • Review 3 (2024-02-01 - Rating: 5)

    Highly recommend. Arturo was easy to work with and talked me through the project in a way that was super helpful. Didn’t feel any pressure, but rather that he wanted me to be fully educated. His pricing is great and his team did an awesome job installing the mini-split and cleaning up after. Only great things to say about them.

  • Review 4 (2024-03-04 - Rating: 5)

    Great service. Gave many different options to repair and not just replace whole hvac. Have used multiple times and will use again.

  • Review 5 (2024-01-01 - Rating: 5)

    Jose was very careful to give us all of our options for repair or replacement with the pro and cons to each choice. There was zero pressure from him to buy a new system. However, with our 25 year old system, we opted for replacement. His techs were friendly and did a great job installing our new HVAC system. 100% recommend their services. Honest, kind, and straightforward!

  • Review 6 (2023-06-26 - Rating: 5)

    Our AC suddenly stopped working this morning, I spoke with a very friendly person on the phone and she managed to get someone out the same day. Their system seems well organized and streamlined, I received a confirmation text and a heads up when a technician was en route. Jose showed up right when they said he would be here, he was also very friendly and knowledgeable. He got the problem diagnosed and fixed within minutes then made absolutely sure everything was working as expected. Even gave me a few tips on a new house we’re building. Will not hesitate to call again or refer a friend.

  • Review 7 (2024-04-11 - Rating: 5)

    Jake and Juan did a great job servicing my furnace and the mini split unit in the garage. They clearly knew what they were doing and take pride in their work. I am a retired electronics technician and they also answered all of my questions. Good job!

  • Review 8 (2024-03-05 - Rating: 5)

    Jose was again awesome and gave me some very valuable info. Thanks again for providing excellent service for my mini split unit cleaning. Would of course recommend!

  • Review 9 (2023-10-10 - Rating: 5)

    Jose, Jake and Juan are amazing! We got mini splits installed and couldn’t be happier with the work they did and how kind and professional they were. Highly recommend!

  • Review 10 (2023-01-07 - Rating: 5)

    Snowflake was great to work with. Jose assessed the system and the issue we were having, explained everything clearly and provided plan for maintenance and repair. Two ductless heads and a heat pump were deeply cleaned, and a blower motor replaced. Ductless is still hit or miss on whether companies truly know how the systems work, and its obvious that Snowflake knows them very well. Well be using them in the future for any/all system needs.

  • Review 11 (2022-12-01 - Rating: 5)

    I received 3 estimates for an install of a Mini-Split ductless system to heat/cool my RV garage (chose Mitsubishi unit). Jose, the owner of Snowflake Air came personally to provide the estimate, not a salesperson as with the other cos. Unlike the other cos reps, Jose gave me various options right from the start re unit brands/models, materials, install methods, etc...I didnt have to ask. He then answered my questions and provided product brochures, etc... Very easy going, no hard sell. After that, Jose emailed me more product info for HOA approval and responded to a few addl questions I had.His price quote was somewhat close to one other co, coming out in the middle of the 3. Snowflakes online reviews were excellent, but I ultimately chose this co based on my gut feeling that they would not only do a quality job, but also that they would be the most responsive should any issue arise down the road.So far, at one week after the install, I couldnt be more pleased with how well Jose and his staff communicates, the install, and the system itself. Its a night and day difference in my garage. Jake the lead on the install team and his helper Luis, showed on time, and did a very good and neat job in nasty weather. Assuming one is buying a quality product, the jobs success always comes down to the installer. Like the friendly office staff, they were courteous and professional. This company communicates exceptionally well and is timely in responding. I would recommend Snowflake highly without hesitation.

  • Review 12 (2019-08-08 - Rating: 5)

    We moved into a 2 story home that really didn’t have adequate cooling for the upstairs. After searching and reading prior reviews we went with Snowflake Air. We are very happy we did. They took time with us to discuss options and we decided to go with a ductless system upstairs. This was a cheaper option and it’s been running straight for a few months perfectly. They are very professional and I think they left the work areas cleaner than what they were to begin with! They have great customer service. I found a small leak last night on our regular unit and called at 8am. They were here and fixed the minor issue and done by 10am. I cannot say enough for this company. I believe they care about their customers and their image. We are very pleased and will keep using them for any future needs. Thanks!

  • Review 13 (2021-04-13 - Rating: 5)

    Snowflake Air is awesome. We’ve had them install all new systems in our house as well as in our RV garage/shop. All the techs have been super knowledgeable and professional. Also, whenever we’ve had an issue (few and far between), they have always been there same day for us. I also love how they use modern online systems, so we get automated texts and notices when techs are in route. Highly recommended!

  • Review 14 (2023-10-28 - Rating: 5)

    I have been using Snowflake for several years now. The service is outstanding! I choose the interval and they show up to my house and replace my furnace filters for me. They are quick, responsive, and professional. I highly recommend their service for all your HVAC needs.

  • Review 15 (2020-06-17 - Rating: 5)

    These guys were great to work with. They were prompt getting scheduled, showed up at the times they said they would. They gave us a quote and that was exact amount I was billed for. Our new AC was through our insurance and they did the work and did not hassle us at all while we waited for the insurance check to come in. I highly recommend Snowflake Air.

  • Review 16 (2019-04-27 - Rating: 5)

    Jose did an outstanding job!! He went above and beyond to help me determine the cause of a moisture issue in my home. He took the time to explain what needed to be fixed and answered all my questions. He made sure I received not only the best help they could provide, but checked in to ensure all other specialists involved were helpful and honest. Jose is very knowledgeable, professional, friendly and always does a great job. Snowflake Air has very comparable pricing and I would definitely recommend them!!

  • Review 17 (2022-11-02 - Rating: 5)

    Excellent!! We did a ductless system in 1 room, love it! While they were here, they looked at our whole houses current HVAC system and worked out a plan if we ever wanted to upgrade from it. There was extra work that they werent expecting that they didnt charge for. And it was $2k less than another companies bid.

  • Review 18 (2020-11-14 - Rating: 5)

    Jose and his team are amazing! Our heater broke in the winter and they came to the rescue. Melody who took the call and scheduled the service was so nice and helpful. She was able to have Jose out the same day we called. Jose was quick to diagnose the problem and was able to fix it right away. And it cost us WAY less than we thought!Snowflake air is the best! Trustworthy, quick service and fair prices. I’ll never call anyone else!!

  • Review 19 (2019-10-07 - Rating: 5)

    Snowflake Air installed our Mitsubishi ductless indoor heating and cooling system for our very complicated house. They were super responsive, did a great job of installation and whenever we had a question, they were quick to answer. Plus they are very nice people. My husband and I highly recommend them!

  • Review 20 (2020-09-04 - Rating: 5)

    We had our 22-year old furnace and central air components replaced. I got 4 estimates. I chose Snowflake Air because Jose, who is also the owner, was the estimator who I felt was going to take the best care of me and not just try to sell me something. He even suggested that I try a few things that might put off the replacement for a couple of years. There was improvement, but I chose to replace anyway. From start to finish, the attention to detail and to my concerns was the best I have ever seen. Everyone involved was there to see that I got what I wanted and what I needed, no more, no less. Way above my expectations. And the price was very competitive. Snowflake Air gets my very highest recommendation. Thanks Jose!

  • Review 21 (2019-02-16 - Rating: 5)

    Michael and his team from Snowflake Air is second to none. If I could give them more stars I would. My furnace went out in January and Michael was very professional, friendly, and very honest. He had the best bid out there. Michael came by multiple times to check things out before they started to make sure it was done right. Excellent crew and experience. They even gave me a 15% military discount. I cant say enough good things about Michael and his crew at Snowflake Air. Highly recommend... You will not be disappointed. Thank you again... My furnace is working great. Jason.

  • Review 22 (2023-01-13 - Rating: 5)

    They were very transparent about the state of our system, and I really appreciate them not pretending to wave a magic wand to fix everything.They were efficient and hard working, and got everything as good as possible. They were kind and helpful. I will be continuing to call them for maintenance on mini split set up.

  • Review 23 (2020-01-15 - Rating: 5)

    They were very responsive in providing a quote, and willing to explain all the costs. They showed up as scheduled and got our new furnace and AC installed and the old ones hauled away promptly. Everything looks great and has been working without issue. Very friendly to deal with, highly recommend their service.

  • Review 24 (2021-07-07 - Rating: 5)

    They are awesome!, I have been working with them for 18 months. They are always quick to answer phone calls or emails. They arrive early and complete the work fast.This is the first HVAC company I have been willing to recommend.They have taken good care of friends I referred.

  • Review 25 (2022-02-04 - Rating: 5)

    Our furnace stopped working this morning and within about two hours of calling Snowflake, two wonderful guys came out to take a look. They fixed our problem very quickly and it was very affordable! We have a newborn so we were super worried about it being too cold upstairs tonight. Thank you so much for the quick service!

  • Review 26 (2017-12-19 - Rating: 5)

    Michael and Jose came out today to fine tune all of the duct work in our attic. We found that the previous technician did not adequately secure the duct work and we had lose lines blowing hot air into the attic. Not a good situation for our gas bill. In a couple of hours they had everything cinched up and working great. They are very affordable, on time, and the communication was excellent. Would definitely recommend.

  • Review 27 (2018-12-27 - Rating: 5)

    Great service and quick results. I had broken heater at night ( after 9 pm) right after Christmas . I had service guy from Snowflake air at my door 18 minutes after the call. Michael was great. He quickly found the problem and fixed it. In addition, he did some extra clean up. Extremely sutisfied and pleased with level of service and knowledge.

  • Review 28 (2018-03-08 - Rating: 5)

    Outstanding customer service, technician was very very knowledgeable. I had right now air come before they did and they said my cost would be over 2k for a new furnace, Snowflake came in and did a step by step investigation, after 40 min and some cleaning my furnace is running like new, my cost? $79, yes they saved me 2k so I already signed up for a yearly maintenance program, I dont want another company in my house, before calling one of the big guys call one of the last honest guys in the valley!!!

  • Review 29 (2022-08-20 - Rating: 5)

    I cannot express how grateful we are to have found a company that actually cares for their clients. Im disabled and cannot handle the heat. 3 other companies that had come out to look at our unit and were trying to upsale us. Snowflake was the last call I made. Jose came out and was the first to check for warranty! He was very honest and showed alot of integrity! Jose and Juan just replaced the compressor and my home feels so good now. I cant express how happy we are to have found our only go to when it comes to outstanding customer service !!!!!

  • Review 30 (2021-05-18 - Rating: 5)

    Great company! Team communicated well from Jose’s estimating to completion. They are HONEST, no hidden charges or extras. Excellent workmanship and well mannered workers. Very much appreciated that.I highly recommend them to one and all.Will be using them again on our next project.Thank youPhil Hale from Kuna

  • Review 31 (2022-08-03 - Rating: 5)

    It’s freezing cold outside right now. We needed hot water. I called for help with our broken water heater. They came out, assessed it, and replaced it really quickly! Excellent work and great customer service. They responded super fast last summer too when I called for help to repair our broken AC unit. Their fast response saved us from the extreme heat. They are truly the best in Boise!

  • Review 32 (2023-07-24 - Rating: 5)

    Quick, honest and efficient! They responded quickly, diagnosed and fixed our AC unit when temperatures were soaring this week. We use them at home and for our business, and we wouldnt use anyone else! These guys are the real deal!!!

  • Review 33 (2018-11-06 - Rating: 5)

    Mr. Jose Aguilar and his employee Juan were on time and very kind and professional. Jose took the time to explain and draw a picture of what my duct work looked like and why it wasnt properly working in my back bedrooms. I have never had a service provider take the time to do that before. His rate for repairing the problem is, in my opinion, very fair. I would highly recommend Snowflake Air!

  • Review 34 (2021-08-24 - Rating: 5)

    Snowflake Air was efficient in every step of the job: quick and detailed estimate, responsive to the questions, knowledgeable about the ductless split systems. Installation was uneventful, everything as promised, high quality. Excellent communication throughout the process.

  • Review 35 (2017-12-18 - Rating: 5)

    Jose was very thorough and specific with the tune up. Snowflake was able to get us on their schedule right away compared to One Hour which scheduled us 2 months out then called to tack on another month to that for some reason. Great company great service. Thanks.

  • Review 36 (2023-10-12 - Rating: 5)

    This is the third home Ive owned in Boise and called on Snowflake for my furnace/AC needs. My furnace suddenly stopped working late afternoon on a snowy 20 degree day. Snowflakes owner Jose was at my home in under three hours and had the furnace back up and running in minutes. Since the repair went so quickly he also took the time to install the new programmable thermostat that was sitting on the kitchen counter waiting for me to get around to installing. Snowflake has provided timely professional work each time Ive called. Thank you Snowflake, J Grande

  • Review 37 (2024-04-03 - Rating: 5)

    Used this company for the first time to clean my mini split Mistsubishi units. They were VERY thorough compared to another company I have used. The best part is that their charges were 1/3 the cost of the other company. I highly recommend this company.

  • Review 38 (2023-07-16 - Rating: 5)

    I had Jose come personally and look at the problems with my AC,. He put in a little Freon and charged me close to three hundred for an $18,000 new furnace and a/c .a/c worked for a week. He didn’t even diagnose the a/c. I wouldn’t recommend this business

  • Review 39 (2019-11-12 - Rating: 5)

    We shopped around, and Snowflake was not only the best price, they were the most helpful and responsive. We had to get a new HVAC and water heater, and Michael contracted with a plumber to get everything replaced in one day. We are so happy we found Snowflake Air, and highly recommend that you go with them!

  • Review 40 (2019-11-05 - Rating: 5)

    Very impressed! Technician came out within hours of me calling. Gave me a fair price and did really a fantastic job on the install. Definitely will use these guys again.

  • Review 41 (2019-10-29 - Rating: 5)

    All I can say is great service and professional repair. From the lady who answered the phone, Melody, to the repair guy, Juan, they are what old time customer service is all about. My heater broke this morning and they were at my house by 11. Juan located the problem and ordered the part right away. He got back within a few hours and completed the repair in ten minutes. Top notch company.

  • Review 42 (2021-02-16 - Rating: 5)

    Working with Snowflake is always easy -- their pricing is not only fair it typically beats the competition by hundreds if not thousands of dollars. Jose is the best -- professional, great communicator and problem solvers. Dont waste your time with any other HVAC companies.

  • Review 43 (2019-08-06 - Rating: 5)

    I was extremely impressed with the workmanship and quick service. The owner, Michael Stimpson, took the time to go over everything with me. I easily understood the process and he was the most reasonable with his pricing and included a 15% military discount! I recommend using Snowflake Air for your heating and cooling needs!

  • Review 44 (2018-03-21 - Rating: 5)

    Very professional, on time, and friendly service. We had a challenging furnace replacement issue, and they did a great job. As an added bonus, they weren’t too bothered by my very curious baby who wanted to watch what they were doing all day :)

  • Review 45 (2022-01-08 - Rating: 5)

    Snowflake Air was recommended through Home Depot. I had 3 other companies quote replacing our furnace and A/C unit. Snowflake Air was almost the lowest quote. Two long established companies in the southern Idaho area were almost double the estimate. Both their Better Business Bureau ratings were much lower than Snowflake Air. Once Snowflake Air started the work, each time Michael/Jose said they would be at our home, they were on time. When an electrical sub-contractor was not honest about his licensing, Snowflake Air hired another electrical contractor at their own expense to insure the work got a FINAL permit from the City of Boise. I wholeheartedly recommend Snowflake Air for any type of furnace H/A work. I am NOT related to either Michael or Jose!

  • Review 46 (2018-09-24 - Rating: 5)

    We had a new gas line placed and purchased a new furnace from snowflake air. They did a wonderful job and stuck to their initial bid. They communicated well throughout the process. Thanks Snowflake air for a great job!!

  • Review 47 (2021-03-11 - Rating: 5)

    Genius! Business is fantastic and so is the service! Never have to worry about the last time I changed my air filter for our heating and air because these guys show up as promised and do exactly what I need! They simply bring a new high quality filter. šŸ‘šŸ»

  • Review 48 (2018-06-04 - Rating: 5)

    Very happy with the quick response and professional nature of this company. There was a misunderstanding with the initial invoice and the owner himself called me then showed up at my door and resolved my concerns more than fairly. I love that kind of personal touch, great customer service! We will definitely call them again.Dave L

  • Review 49 (2023-02-09 - Rating: 5)

    Did a great job highly recommend, explained the process and were very professional, knowledgeable, and friendly and completed the work in a timely manner. Will definitely use again if need their services.

  • Review 50 (2021-05-06 - Rating: 5)

    Jose and his team at Snowflake took care of us! We are grateful for his honesty and that he took the time to do the job correct. We will definitely use their services again.

  • Review 51 (2020-07-15 - Rating: 5)

    I used Snowflake air for two different properties this week, a house and a condo. Both were the tune-up service and it ended up being two different technicians that did the service. Both technicians did a great job and happily answered my myriad of questions as we went along (stuff like this interests me so I ask a lot of questions...). I would recommend Snowflake and I plan to use them again for next years servicing (hopefully they wont be needed sooner).

  • Review 52 (2019-09-15 - Rating: 5)

    I was very impressed with the Installation of the new Inverter. I wish I could remember their names (the two men-that did the installation). I asked for their business cards but they didn’t have any. The Registration form asked for the name of the installer. Installation can’t get any better than PERFECT. Thank You Snowflake Air for your most excellent service!

  • Review 53 (2019-11-17 - Rating: 5)

    Another local HVAC said the furnace needed replaced as it wasn’t big enough to heat the house. Juan with Snowflake came out for a second opinion and found that the thermostat was bad, replaced it and now everything works great again. Thank you Juan! Melody in the office is also a pleasure to work with. After 3 weeks we are finally warm again!

  • Review 54 (2019-06-08 - Rating: 5)

    I highly recommend Snowflake Air! Jose was extremely knowledgeable and diagnosed the problem within 10-15 min. after arrival. He took the time to break down all my options and explain the benefits of each option. I ended up replacing my heat pump & AC and the entire process was completed within days of the original call!

  • Review 55 (2024-03-28 - Rating: 5)

    Jose is one of a kind, knowledgeable efficient and honest. He delivered exactly what he promised a quality solution that works as promised. What more can you ask from a service company. Thanks Jose

  • Review 56 (2022-04-29 - Rating: 5)

    We use the furnace filter service and it’s amazing. On an interval of my choosing snowflake comes to my house and switches out the filters. Year after year they show up with a smile and complete their service. Thanks snowflake!

  • Review 57 (2018-01-30 - Rating: 5)

    Very professional and happy with our tuneup/evaluation. The email confirmation and text reminder was also a nice touch. Not sure if others provide the same quality service. Would definitely recommend.

  • Review 58 (2019-06-01 - Rating: 5)

    I was in a pinch my AC had went out and within 2 and a half hours Jose Aguilar from snowflake air came out diagnosed it and had it fixed within 30 minutes I can’t thank them enough.I think snowflake air should congratulate Jose as he did do a good job very quickly and efficiently and knows what he’s doing. Thank you Jose Aguilar and snowflake air !

  • Review 59 (2019-01-08 - Rating: 5)

    I rent my home and snowflake came out the next day to see what the issue was and then out again on a Sunday to replace a part. For some reason the furnace was still having issues and they came out the next day and worked with my work schedule and they got the furnace working. One of the owners came out to double check everything. Thank you so much so getting my heat back up!

  • Review 60 (2018-07-21 - Rating: 5)

    Michael with Snowflake air was everything you hope for when your needing help with services for heating and air or your furnace. He was efficient, professional, and absolute life-saver for us. Exceeded expectiations and was more than fair, honest and reliable. I have used many of the more well known names in this industry in the past in both my home and my business. Michael and his staff BY FAR are the best I have ever used for these types of services. Wish I found him years ago!!

  • Review 61 (2020-06-06 - Rating: 5)

    This companies response time is fantastic. But above all else their technician, Jose, is outstanding. He is prompt, knowledgeable, professional, and incredibly kind. 5 out of 5 for this company solely due to the personnel they put in your home.

  • Review 62 (2018-08-07 - Rating: 5)

    Absolutely the best HVAC company ever! Michael is honest, quick to respond, same day services, easy to schedule and very affordable. He is the only one I call for all our HVAC services and the only one I recommend. You will not be disappointed using Snowflake Air!

  • Review 63 (2021-05-04 - Rating: 5)

    A little over a year ago I was in the process of selling some bonds to purchase a new furnace and air conditioner. I had been told by four local HVAC companies that my equipment was worn out. One went as far as unplugging necessary wires to insure the furnace wouldnt work. My investor recommended Snowflake Air. Michael came out and checked the equipment and plugged the wires back in. He informed me that the system was dated but had been taken good care of. He recommended that I postpone until the equipment failed. At my request, he did give me a bid that was substantially less than all the other bids for the exact same equipment. A few days ago, Juan came out and tuned the air conditioner up for summer. Everything is still in good shape. I kept the money invested, instead of giving it to a local HVAC company to invest. I feel that Snowflake Airs owners and technicians are not only honest and dedicated but proactive in saving their customers money. What more can we hope for?I finally got the Completely new HVAC system along with An electronic Air Scrubber. With the recent pandemic I felt that a device designed for removing dangerous biohazardous materials might be something worth purchasing. Im pleased I did it. A small price to pay for the protection it provides. The last HVAC system lasted 21 years with annual servicing. Lets hope this new one does the same. The brand I ordered was not available so they upgraded the order to a more efficient model, free of charge. Thank you, Snowflake Air!

  • Review 64 (2020-05-29 - Rating: 5)

    The gentleman who helped fix our AC today was fantastic very enlightening on issues to avoid how to do basic preventive maintenance. Speedy service and care with our issue and having a newborn in the home makes me even more happy to have used them.

  • Review 65 (2020-08-31 - Rating: 5)

    Jose showed up on time. He was very knowledgeable. He didn’t try to sell me a new system or services I didn’t need. Prices are competitive. We will use Snowflake again.

  • Review 66 (2017-12-12 - Rating: 5)

    Great service! On-time, professional and very affordable. I especially liked the text reminders I received reminding me of our appointment and letting me know when they were en route to my house. I highly recommend Snowflake Air!!

  • Review 67 (2019-06-04 - Rating: 5)

    I was going to have to wait until tomorrow but they called me back after I made an appointment at 5pm and said one of their techs finished early and can come by. Juan Fixed the problem quick and only charged me the diagnostic fee as it was a blown fuse and a bad wire. Learned a lot and have cool air again. Thanks!!!!!

  • Review 68 (2018-07-25 - Rating: 5)

    Michael and his team were amazing. My 23 yr old A/C unit had finally had enough and succumb to the summer heat. Michael quoted me a fair price on Thursday evening and was at my house the next day installing my new unit. They explained every part of the process and were sure to answer any questions. I never once felt like I was being ā€œsoldā€ on anything. I look forward to using Snowflake Air in the future for all our HVAC needs.

  • Review 69 (2018-12-01 - Rating: 5)

    They were great. They worked around my work schedule. They had my safety in mind and explained the problems heater was having. In the end we got a new furnace and it was installed! Now I have HEAT♔♔.THANKS.

  • Review 70 (2018-12-12 - Rating: 5)

    Snowflake Air did an amazing job! I had an HVAC emergency and they rushed over on a Sunday to fix it! They were fast, helpful and super pleasant to work with. Thank you Snowflake Air! :)

  • Review 71 (2021-08-09 - Rating: 5)

    Michael and Jose did an excellent job from coming over to pre inspect my (hot) upstairs bonus room, attic, electrical, etc. Then provided a competitive solution with a ductless heat pump to cool that area down efficiently. Their installation and helpful instruction was top notch. I would recommend them for your HVAC needs.

  • Review 72 (2018-06-26 - Rating: 5)

    It was a pleasant experience. Jose Aguilar with Snowflake air was friendly and professional. He fixed our ac within just a few minutes! Highly recommended service.

  • Review 73 (2019-06-08 - Rating: 5)

    Snowflake Heating and Air provided a positive experience in repairing my HVAC. They were prompt and professional. They worked well with my home warranty program. I would highly recommend Snowflake Heating and Air for your HVAC needs.

  • Review 74 (2019-11-04 - Rating: 5)

    I have used snowflake and Juan in the past. he is AWESOME!! if it wasnt for juan I probably would not have used your services based on how many companies there are to choose from. he is a true professional and a great representative of your company.

  • Review 75 (2019-04-26 - Rating: 5)

    Glad Snowflake came to do my yearly check up, Thank you so much, for fixing the venting in my house, I had no idea it had been disconnected. As always, very professional, and courteous. Always on time too.

  • Review 76 (2023-11-29 - Rating: 5)

    He was very friendly and knowledgeable!! I love this company because they also are reasonably priced.

  • Review 77 (2020-08-19 - Rating: 5)

    While I was getting quotes, my friend reached out to this company for me (I did not think they would come to me since I was an hour away). They showed an hour later and completely explained step by step of finding the issue before saying it was a total lost. I now know why it went out and what to do to prevent this in the future.......I almost went with another company at over $12k.....glad I didnt.......thank you Snowflake Air!

  • Review 78 (2019-08-08 - Rating: 5)

    What a fantastic company. Immediate response and stellar communication. Thought they fixed it the first time but it acted up again the next day. They came back out and spent four hours evaluating the problem and resolved that. Didn’t even charge me the second time. Quality group of people

  • Review 79 (2023-07-28 - Rating: 5)

    Very pleased with Jose. We found him to be extremely informative & professional, without being an opportunist. We will call again without hesitation!

  • Review 80 (2018-07-24 - Rating: 5)

    If you have a heating or cooling issue with your HVAC, do yourself a favor and call Snowflake Air!I had an issue that required recearch and extra parts to fix. I had received several bids from several of the other ā€œbig reputableā€ companies in the area to fix the problem. The bids were several thousands of dollars and involved a complete overhaul of my furance and duct work. I found it difficult to beleive that a house that was built less than 10 years ago would have such issues requiring such drastic and exstensive rework to solve the issue.I decided to call Micheal and asked if he could help. They sent someone the same day to look at the issue. Micheal was able to find the source of the issue and within a few day had located a replacement part and was able to install it. The best part of this was that not only did the part work and my issues were solved, they were able to complete the job quickly and final cost was under what they had originally quoted.Quick, reliable and very cost effective. These are the words I would describe the service at Snowflake Air.

  • Review 81 (2018-11-11 - Rating: 5)

    I called Snowflake Air because my furnace was not working. Jose and his assistant arrived on time. Jose spent time troubleshooting the problem, all the while explaining everything to me. After finding the thermostat was not working properly. He had to go get the correct replacement. After the installation of the new thermostat, Jose explained the operation and programing to me. I will definitely use Snowflake Air in the future.

  • Review 82 (2019-11-01 - Rating: 5)

    Wonderful Company yall, they truly care about their clients as family. Yet very professional and proficient. Extremely Blessed, will recommended them to all my loved ones. Thanks yall, yall are truly the BEST!!

  • Review 83 (2021-08-11 - Rating: 5)

    Snowflake Air has been a great company to work with! They are kind and get jobs done promptly! We look forward to working with them in the future!

  • Review 84 (2018-04-11 - Rating: 5)

    We received great pricing and a professional installation from Snowflake Air. They took the time to inspect and measure our home prior to sizing the new HVAC system which no other company offered to do.Our home had an undersized HVAC and hot and cold rooms. As a result of some innovative sheet metal work (to help air flow upstairs) and a properly sized HVAC system, every room in our home is the same temperature.Snowflake air also identified a number of issues with our current duct work which they fixed as part of the original job proposal.I couldnt be more pleased with the quality work they put in and the fit and finish of the different components and connections. Snowflake Air takes pride in their work and it shows... thank you for doing a fine job!

  • Review 85 (2019-04-28 - Rating: 5)

    We highly recommend Snowflake Air! They have installed a heater in our garage and a mini-split A/C and heater upstairs for us. They have always been on time, helpful, and they do great work.

  • Review 86 (2018-03-30 - Rating: 5)

    Not sure where to start. My family is from illinois and my daughter recently bought a home in meridian only to find out 3 days before the closing the furnace was dangerously leaking carbon monoxide. Luckily we found Mike and Jose @ Snowflake Air,and less than a week later she had new A/C,New Furnace all professionally installed. Jose worked on Saturday, Michael came in and together they configured and programmed everything, their pricing was very reasonable and craftsmanship outstanding. This is a small company recently formed in theTreasure Valley market. Do not hesitate to give them a call..I have hired many HVAC people in florida,illinois,iowa and will say this is a first class operation,!!!

  • Review 87 (2023-07-27 - Rating: 5)

    Everyone we dealt with there did a very nice job. The technician Jake was awesome. I would highly recommend them.

  • Review 88 (2021-12-06 - Rating: 5)

    I woke up to a cold house and called Snowflake Air. An hour later, a technician was at my home and quickly diagnosed and fixed the problem. The fee was reasonable and the service was great. I recommend them.

  • Review 89 (2019-04-22 - Rating: 5)

    Great price, great service. No BS sales pitch. The owner, Michael, did the installation of a replacement furnce/AC unit in my home. Couldnt be happier.

  • Review 90 (2019-06-01 - Rating: 5)

    Mike and crew were prompt and informative about the progress of the job. Did a great job in a very timely manner. I would highly recommend them and would use them again.

  • Review 91 (2023-06-02 - Rating: 5)

    Professional and courteous. They inform you if there is a delay. They send a text with a picture of the tech, which I really like. They will be my go to for future needs.

  • Review 92 (2024-04-19 - Rating: 5)

    I have used Snowflake Air for approximately 7 years and have always received excellent service. I highly recommend this business to others for the great service they provide.

  • Review 93 (2023-05-10 - Rating: 5)

    Prompt, professional and responsive. Heat pump system was just installed. Installation was great. Looking forward to seeing how the system performs.

  • Review 94 (2021-11-30 - Rating: 5)

    Snowflake was punctual, knowledgeable, friendly and repaired my mini-split system the day before Thanksgiving. Will use again if we have any problems in the future.

  • Review 95 (2018-10-16 - Rating: 5)

    I’ve been very impressed with this company. They explained everything as they did it. Were very flexible with my busy schedule and have been upfront and honest with the work that needs to be done. I will recommend this company to my friends and family.

  • Review 96 (2022-09-07 - Rating: 5)

    Absolutely amazing service! Jake did a great job, was very informative and fixed an issue that others failed to fix. Thank you so much Snowflake!

  • Review 97 (2020-03-26 - Rating: 5)

    They were wonderful! Helped turn on my AC very quickly. Even when I expressed how silly I felt for it being a simple switch, they laughed and were very understanding!Much appreciated!

  • Review 98 (2024-03-26 - Rating: 5)

    Always so helpful we enjoy doing business with this company here at aspen creek apartments.

  • Review 99 (2023-06-13 - Rating: 5)

    Jake is very knowledgeable and did what he could to help my situation. He also gave me some ideas to think about.

  • Review 100 (2024-04-02 - Rating: 5)

    They are always very helpful and charge a reasonable price for the work that they do

  • Review 101 (2021-02-10 - Rating: 5)

    Randy Oliver came out and helped us fix our heat pump! He was informative & timely! Grateful for the service!

  • Review 102 (2021-08-02 - Rating: 5)

    Their technician Gerry did a fabulous job! He was on time, polite and did a great job.We would welcome Gerry back anytime!

  • Review 103 (2019-11-08 - Rating: 5)

    Michael was on time and very knowledgeable. Very helpful in helping me make the decision of what type of new HVAC system my home requires.

  • Review 104 (2020-10-14 - Rating: 5)

    They came out to fix my ac this summer. Now they checked my furnace. All is good, my tech is the best. Recommend Snowflake to everyone.

  • Review 105 (2019-07-13 - Rating: 5)

    Jose was awesome not to mention very informative and xtremely professional I will recommend your service to other hotels as well and be using snowflake air for all of our cooling sevices for now on. Thank you Jose you did us a solid

  • Review 106 (2021-05-04 - Rating: 5)

    Awesome service! On time and professional, did not give up until issue was found and resolved! Would refer to anyone in need! Thanks again Randy and thanks again snowflake air!

  • Review 107 (2022-12-13 - Rating: 5)

    I have been using them for several years, always professional, knowledgeable and above all honest, this is the company that you want to use!

  • Review 108 (2018-08-16 - Rating: 5)

    Excellent customer service!! Came out same day. Fast, friendly, and very knowledgeable. Would and have recommended Snowflake Air!!

  • Review 109 (2020-06-16 - Rating: 5)

    Juan did a great diagnostic job and figured out what the issue with our furness was and made the repairs needed. Great service!

  • Review 110 (2024-05-09 - Rating: 5)

    Always a pleasure doing business with Snowflake Air. Always pleased with theirService and now their new enhanced cleaning of our ductless unit

  • Review 111 (2019-03-14 - Rating: 5)

    Mr. Aguilar was very nice and informative. It was also great to see his young apprentice learning the craft .

  • Review 112 (2020-01-12 - Rating: 5)

    This will be the only company I will be using in the future. Not only were they punctual and fast. They provide pictures and description of the work they provided. 5 stars Highly recommendable!!

  • Review 113 (2020-01-03 - Rating: 5)

    Very kind. Took time to show me how to change the filter and tell me how things worked with my unit. Very pleased and happy with the service

  • Review 114 (2019-01-11 - Rating: 5)

    Michael Stimpson From Snowflake Air is very professional and thorough. He is a great asset to this company.

  • Review 115 (2019-11-16 - Rating: 5)

    Snowflake air helped us out in many ways. I hope you will give them your business, they are awesome and kind to boot!

  • Review 116 (2020-05-19 - Rating: 5)

    On time and very professional. Juan was very friendly and did not try to sell us something we didnt want or try to tell us we needed a new system even though it is 16 years-old.

  • Review 117 (2024-04-26 - Rating: 5)

    Super knowledgeable of Samsung units especially mini splits.

  • Review 118 (2023-05-22 - Rating: 5)

    Snowflake air has been great and very helpful with all our questions and follow up requests.

  • Review 119 (2018-06-09 - Rating: 5)

    Highly recommend. Same day service when we in a pinch. Very friendly and knowledgeable. He explained everything and answered all my questions.

  • Review 120 (2019-01-10 - Rating: 5)

    Owner is great to work with! High standards and honest! Great staff! Highly recommend Snowflake Air.

  • Review 121 (2019-07-26 - Rating: 5)

    Exceptional service at a fair priceJuan was very professional and in a timely manner once the parts arrivedI would recommend these guys if youNeed quality work in a timely manner!!

  • Review 122 (2023-01-19 - Rating: 5)

    They were professional, on time, and within their bid. They also got me back up and running quickly.

  • Review 123 (2018-08-20 - Rating: 5)

    Save the day!! Our AC stopped working on the hottest day of the summer! They were able to come out and get it working again ASAP and with no problems. Thanks so much!!!

  • Review 124 (2023-10-21 - Rating: 5)

    Great experience with the team on a ductless installation at my cabin in mccall.

  • Review 125 (2024-02-01 - Rating: 5)

    I like doing business with this company. Personal touch and great work.

  • Review 126 (2019-05-16 - Rating: 5)

    Michael was a absolute professional, timely service and a great price.Will highly recommend their service to others and will be using their service in the future.

  • Review 127 (2020-05-28 - Rating: 5)

    James and his helper were great! They were easy to talk to, professional, knew their stuff!

  • Review 128 (2022-01-11 - Rating: 5)

    Gerry did a great job again. Very honest and knows what he is doing. Thank you!

  • Review 129 (2018-07-10 - Rating: 5)

    Very professional and meticulously worked to get the most out of the service call for maximum operation of my cooling system.

  • Review 130 (2018-07-16 - Rating: 5)

    Was referred by a friend to this business. Great service and fair price. Tech knowledgeable and helpful. Great experience!

  • Review 131 (2021-05-05 - Rating: 5)

    Jose was very helpful in making sure I both knew all my options and got the best value.

  • Review 132 (2024-01-22 - Rating: 5)

    Jake from Snowflake arrived as I wasnotified. He was very polite and efficient. He answered any questions I had so I new what to expect. My furnace was repaired, tested and working in no time. I am so happy!

  • Review 133 (2019-08-10 - Rating: 5)

    These guys were on time, went right to work, were polite and informative, and all at the best price! Great service!

  • Review 134 (2021-10-09 - Rating: 5)

    Snow Flake has always responded quickly and with great service.Very pleased with their service.

  • Review 135 (2024-05-02 - Rating: 5)

    They are my go-to when I have issues with my HVAC system.

  • Review 136 (2019-06-04 - Rating: 5)

    On time, honest and didn’t push any sales on us just told us what was wrong and gave us our options.

  • Review 137 (2019-11-23 - Rating: 5)

    Michael and Snowflake air have worked hard these past few days to fix my furnace issue.

  • Review 138 (2019-07-02 - Rating: 5)

    Juan was friendly and professional. He got the job done quickly and correctly.

  • Review 139 (2022-04-19 - Rating: 5)

    They were very helpful and answered all my questions as I was making sure our system was in order after major water damage.

  • Review 140 (2019-08-13 - Rating: 5)

    AC broke and this company came and diagnosed the issue fast! Had it back up and running ASAP. Thanks a million Snowflake Air!

  • Review 141 (2021-04-19 - Rating: 5)

    Installed a 5 unit ductless system and worked around a nightshift schedule. Works and looks great inside and out!

  • Review 142 (2019-06-02 - Rating: 5)

    They were here on time to fix my AC. They replaced a motor the same visit. I cant ask for anything more!

  • Review 143 (2018-03-27 - Rating: 5)

    Same day service, great workmanship and great price. You wont be disappointed!

  • Review 144 (2022-05-25 - Rating: 5)

    Gerry was on time. He explained the problem / solution.The price was reasonable.

  • Review 145 (2021-04-20 - Rating: 5)

    Great service tech very professional and got the job done would use them again

  • Review 146 (2019-01-28 - Rating: 5)

    Everyone was very kind and they got the job quickly. Communication was great!

  • Review 147 (2020-05-04 - Rating: 5)

    Very knowledgeable, no pressure to buy something we didnt need. Highly recommend.

  • Review 148 (2023-08-22 - Rating: 5)

    Had a great experience with Jose’s knowledge and experience of our hvac system. I would highly recommend the company and will be utilizing the service in the future.

  • Review 149 (2019-06-07 - Rating: 5)

    Juan was professional and fixed our air conditioner promptly.

  • Review 150 (2022-11-21 - Rating: 5)

    Ive used Snowflake Air for furnace repair and had a very good experience. They were on-time and professional. The cost was reasonable and Ive had no problems in the several years since they handled my furnace repair. Since my system is now 18 yo, Ive decided to buy their twice yearly service (autumn for furnace and spring for A/C) which I think is a fair program. I get a very positive feeling talking to their technicians and office staff.

  • Review 151 (2021-06-24 - Rating: 5)

    They owned up to a previous error that led to the current issue and fixed the current issue. Great interaction!

  • Review 152 (2023-11-20 - Rating: 5)

    Jake and coworker did a great job as always!

  • Review 153 (2020-03-02 - Rating: 5)

    The technicians were super personal and professional ,Did a great job!

  • Review 154 (2022-05-25 - Rating: 5)

    We had 5 units installed and we are delighted with their operation. The crew was professional and efficient. They took care to clean up any debris. The price quoted was accurate and there were no problems.I highly recommend them.

  • Review 155 (2021-10-14 - Rating: 5)

    Always on time.They are very reliable. Would recommend them to anyone.

  • Review 156 (2024-04-10 - Rating: 5)

    The team did a quick yet thorough job and answered several questions!

  • Review 157 (2024-01-26 - Rating: 5)

    Great price! Great service!

  • Review 158 (2023-11-16 - Rating: 5)

    Same day service and very professional.

  • Review 159 (2024-04-14 - Rating: 5)

    I have used Snowflake Air for a few years. They are dependable and honest. Their techs are so nice. I would highly recommend them.

  • Review 160 (2019-07-17 - Rating: 5)

    Joel was very professional and he was sure to tell me if I have any concerns just give a call..thank you ...Linda

  • Review 161 (2023-05-03 - Rating: 5)

    Cameron was great. Got right to work.

  • Review 162 (2023-01-30 - Rating: 5)

    Great to work with. Very responsive to em and service time lines.

  • Review 163 (2022-10-31 - Rating: 5)

    I called this Morning before Snowflake Air came to my house and this is the fourth time theyve helped me. Their Customer Service is not only professional but courteous. I will have no one else take care of my heating and A/C Because of the way they treat their customers.. Thank you, Michael and crew for and OUTSTANDING Job.

  • Review 164 (2022-06-01 - Rating: 5)

    Snowflake air has been amazing to work with! They replaced our air conditioner/furnace/hot water heater all in one go! We also got zoning added for our split level house and they installed smart thermostats on both levels for our convenience! They made whatCould have been a very stressful experience EASY! They said it would take 2-3 days and got it done in a day and a half! I cannot say enough good things!

  • Review 165 (2023-03-15 - Rating: 5)

    Excellent service. Fast and efficient. Very good price.

  • Review 166 (2022-01-11 - Rating: 5)

    Folks are great! Very professional. They were honest, explained things to my content and I have never felt they were after selling things even if i didnt need them. Friendly and I love getting notified via text when they are on their way.Update 2 years later. Still the best experience ever. I still appreciate the convenience and would highly recommend them to anyone!!

  • Review 167 (2019-10-12 - Rating: 5)

    Arrived at the projected time. Technician was courteous and knowledgeable.

  • Review 168 (2021-07-10 - Rating: 5)

    Snowflake Air is an amazing company, very polite, knowledgeable, professional and excellent to work with. I got five quotes and am a very detailed person (I am an engineer) and Snowflake Air was above all the others in knowledge, professionalism, customer service, timely and all around service. Stop looking, without a doubt use Snowflake Air. I hardly ever comment on these reviews but was simply amazed and that is really hard to do as I am pretty critical.

  • Review 169 (2021-09-16 - Rating: 5)

    Friendly, professional, knowledgeable, and thorough. I highly recommend them.

  • Review 170 (2018-12-08 - Rating: 5)

    Amazing service and quality. Gave me options and did not try to upsell me.

  • Review 171 (2021-04-01 - Rating: 5)

    Randy Olivier was our system maintenance person today and he did a really nice and knowledgeable job of quickly reviewing our AC system both inside and out. He was very professional and neat leaving no mess and explaining everything he did. Even with our service call at the end of the work day, he was friendly and collegial. Snowflake always does a great job of keeping our heating/cooling system running well year after year.

  • Review 172 (2019-04-17 - Rating: 5)

    Awesome company! Would never call anyone else!

  • Review 173 (2019-09-05 - Rating: 4)

    Very communicative on why there would be a delay and really appreciated it. I understand he was running behind but it’s also not so professional to be rushed and let it know. We paid for the service and need our time and any questions answered.He did fix it and knew his stuff so that made it better.Thank you.

  • Review 174 (2022-07-14 - Rating: 5)

    They were very respectful, informational, and diligent. The prices are amazing and recommend them 100%. Thank you Snowflake Air for such amazing service.

  • Review 175 (2023-05-15 - Rating: 5)

    Honest and trustworthy. Excellent craftsman!

  • Review 176 (2021-12-06 - Rating: 5)

    They did a great job in a timely manner 😊

  • Review 177 (2020-07-23 - Rating: 5)

    Juan was professional and thorough. He identified problems and quickly resolved them. His quality of work and attention to detail was exceptional. I will definitely utilize his expertise again.

  • Review 178 (2022-10-19 - Rating: 5)

    I should of had these folks come long ago. Although I clean the filters regularly on my ductless system, they cleaned out what I couldnt see! The pictures show the all the value of them coming - THANKS!

  • Review 179 (2018-09-15 - Rating: 5)

    Very satisfied with service; knowledgeable; prompt and courteous service; pricing

  • Review 180 (2019-07-24 - Rating: 5)

    Great company! Fast and reliable service

  • Review 181 (2019-07-01 - Rating: 5)

    Snowflake Air did a great job installing my new furnace and air conditioner. They keep me informed all throughout the process and answered my numerous questions. I have already referred them to my neighbor and they helped him out the same day he called. I will keep referring them to everyone I know. Thanks again to Michael and all the guys at Snowflake Air!

  • Review 182 (2020-05-15 - Rating: 5)

    Jose and James were great to work with. They were able to come in at a good price for the furnace and A/C and went the extra mile to make sure that all of my questions were answered. Snowflake knows the business and wont stop until the customer is happy.

  • Review 183 (2021-10-12 - Rating: 5)

    This is a very professional organization. They are dedicated to customer service.

  • Review 184 (2019-09-27 - Rating: 5)

    When I called they made an appointment with me and their service rep was there at the appointed time. I do not remember the young mans name but he was efficient, and through. I will definitely use them again.

  • Review 185 (2023-11-01 - Rating: 5)

    Jake was great to work with.

  • Review 186 (2021-11-09 - Rating: 5)

    Had routine maintenance performed on my Furnace/AC. Technician was on time, friendly and knowledgeable and performed my service thoroughly and efficiently. No hesitation in recommending Snowflake.

  • Review 187 (2021-07-03 - Rating: 4)

    I appreciated the prompt response. They came out on an extremely hot day.

  • Review 188 (2018-08-21 - Rating: 5)

    Great technician, great price, quick service. Listened to me about my problem. They were the best

  • Review 189 (2019-01-04 - Rating: 5)

    The value and the service was great. And I was given a wonderful military veteran discount.

  • Review 190 (2019-06-23 - Rating: 5)

    They came when they said they would. They did a thorough job.