American Leak Detection of Boise

Located in Boise, Idaho

Address: 11697 W President Dr, Boise, ID 83713, United States

Phone: +1 208-376-6292

Rating: 4.7

Services

Online estimates
On-site services
Appointment required
Credit cards

Photos

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Comments

Review 1 (2024-12-20 - Rating: 5)
We had a great experience with Lew! He was very courteous and professional, even with my young daughter watching and following him around the whole time. It is not always comfortable having a stranger in your home, but Lew did not make it feel that way. Great staff and great interactions overall.

Review 2 (2024-08-03 - Rating: 5)
Problem solved! Thank you, Cameron- we are so happy you never gave up on this tricky-to-find leak in our pool. We are so impressed with the whole process you’ve used to test, diagnose and solve the problem. We will recommend you highly to anyone!

Review 3 (2022-11-12 - Rating: 5)
Was alerted by a water main leak when I received a HUGE water bill. Have about 300 feet of water line from the public street to my house and it showed no signs of leak at surface. Called American Leak Detection and they ran Helium through the water line and were able to detect the leak within 3 ft of the problem. The helium bubbles through the water line amplifying the leak. Turns out the leak was under our concrete driveway. I was able to slice into my driveway with a concrete saw and only remove a small portion. Thanks American Leak Detection, you saved the day.

Review 4 (2023-09-24 - Rating: 5)
Cameron was very professional and listened to our concerns about the leak in our pool. We needed a second opinion, so we called this company. He sure found it. We’re so thankful Cameron was our guy, as he has detected leaks in hundreds of pools. He also had a great sense of humor which was nice. Thanks Cameron!

Review 5 (2022-05-26 - Rating: 5)
Our basement flooded recently due to a break or leak in our water main coming from the street. Time was of the essence to determine where the leak occurred since insurance coverage as well as getting on the books with a repair company were both depending on it. At the recommendation of Mr. Rooters field representative, Sebastian, I called Debbie at American Leak Detection. As frustrated and concerned as I was, Debbie was wonderful to deal with over the phone, and once she heard our family circumstances (family of five with no running water, summer heat starting to hit, and no way to run our water-fed AC/heat pump system), she found a way to get her crew out here the next day for testing. I received a courtesy call in advance of Matt and Jims arrival, and by the time I got home from my office, they had arrived, completed their testing, and identified where the water line was leaking. Both gentlemen were very friendly, knowledgeable, and easy to talk to. After their visit, I called Debbie at the office again to thank her, to give Matt and Jim some kudos, and to see how we can expedite getting on the schedule with Mr. Rooter. Debbie was once again awesome, she assured me that she will coordinate with Mr. Rooter first thing in the morning, and she told me that we are at the top of the list under these circumstances and going into a holiday weekend. Providing a service for a fee is something everyone in the game should be doing, BETTER be doing, or they wont be in the game for long. But taking a genuine interest in their customers circumstances, going out of their way to find fast solutions, and even just putting a fun, friendly touch on things are what separate great companies from the rest. I am very impressed with American Leak Detection, and I would absolutely recommend them if and when you run into trouble. Thanks, ALD!

Review 6 (2021-11-19 - Rating: 5)
Fred was great! I just bought a new home and there were items missed on the original inspection that he was able to discover and diagnose. He was thorough and knowledgeable. I highly recommend their service if you have any potential leak issue.

Review 7 (2024-09-18 - Rating: 5)
If I could give them more than 5 stars I definitely would!!! I was told by City of Caldwell that my water bill doubled because I had a water leak. Debbie and Lew were BEYOND AMAZING!! When I scheduled my appointment with Debbie, she was so friendly and assured me that my house would not flood before my appointment. Lew called me when he left Boise to let me know he was on his way. He detected the leak and assured me that I would be fine until I could get it fixed! I obviously dont want another leak but I would definitely call them again and will highly recommend them to anyone needing this service!! The customer service this company provides is awesome!

Review 8 (2022-02-11 - Rating: 5)
Fred is absolutely top notch. He found a leak when others detected a different place. I could trust him because of his immense knowledge, clear explanations and calming demeanor. He truly was a Godsend in a very difficult situation. I felt assured and could manage what needed to be done. Without his assistance it had been a nightmare. Also Debbie in the office was kind and supportive. She kept my anxiety at bay with scheduling and information before Fred arrived.

Review 9 (2023-04-12 - Rating: 5)
Kam and Lou found the leak in our swimming pool and helped by doing a small repair to stop the issue. Not only were they thorough, they were very kind. After months of worry, over the winter, we called them and they quickly found the problem and made certain that there were no secondary leaks. Dont wait to call them.

Review 10 (2021-03-16 - Rating: 5)
Fred and Cameron were super! Both of them were very pleasant and professional -- and their knowledge and expertise were over the top. I had a small-but-complex water leak situation which they diagnosed and solved. I would definitely use them again!

Review 11 (2019-06-27 - Rating: 5)
Matt was on time, very professional and the service and information he provided was outstanding! Highly recommend calling them before you waste money and time calling a plumber because they specialize in finding leaks in addition to having considerable experience with many of the Boise valley plumbing companies.

Review 12 (2018-07-05 - Rating: 5)
Fred is phenomenal!! He was honest and didnt make me feel like I was being taken advantage of. I would recommend him to everyone that needs to check for water damage in your house due to leaks or cracks.

Review 13 (2022-06-23 - Rating: 5)
I was scheduled a few days out but they called me when an appointment became available. Cameron was able to find two leaks in 30 minutes. Saved me hours of digging and troubleshooting. Highly recommend.

Review 14 (2020-02-26 - Rating: 5)
I Contacted ALD of Boise on Tuesday afternoon regarding a water leak within my house. Fred arrived ontime the next morning. Fred was very professional and very knowledgeable regarding water leaks and damage. Fred discovered where the issue was and explained to me different options of fixing the problem. I am very pleased with the service and would highly recommend American Leak Detection to anyone that needs professional and reliable help.

Review 15 (2022-06-10 - Rating: 5)
Spoke to Debbie, she was great. After talking to her about the problem that were having at the house with a leak in our yard, I felt so much better knowing that Professionals were on the job. It felt like a huge weight had been lifted off of my shoulders..... Great Service!!!!!Thank you Debbie.....Cisco

Review 16 (2017-10-25 - Rating: 5)
American Leak came to my home at the time they said. They found the leak using their unique equipment. He thoroughly explained all the issues and gave me ideas to remedy the issue. I would definitely recommend this service company to anyone who thinks that they may have a leak. They are great!

Review 17 (2017-12-21 - Rating: 5)
Fred came out to our house first thing in the morning with a smile on his face and ready to help us figure out what was going on. Fred was an AMAZING person to work with. He was willing to explain every process through the entire thing. I would suggest Amercian Leak Detection to everyone. Thank you to all of you. Happy Holidays

Review 18 (2017-09-20 - Rating: 5)
Fred from American Leak Detection of Boise was great! He was professional and did a thorough job on our inspection. We appreciate his reliable service and great attitude!

Review 19 (2017-09-17 - Rating: 5)
Great service and fair prices. They came out on a Sunday and not only fixed what we discussed on Friday, but took care of another issue that I had been wanting to get checked out. Thanks Matt!

Review 20 (2020-06-04 - Rating: 5)
GOT LEAKS? Call these guys!! I was panicked that I had thousands of dollars worth of something awful, turns out it was a small fix!! These guys could have taken advantage of me being a single mother but they DIDNT! I recommend them.

Review 21 (2021-12-07 - Rating: 5)
Fred was wonderful found my leak very quickly! Great work ethic! I recommend these people❤️♥️💕

Review 22 (2017-11-10 - Rating: 5)
They arrived on short notice, and were very professional, yet personable. They were patient in explaining the details of what they found. They are my new go-to leak detection company in the area!

Review 23 (2020-06-04 - Rating: 5)
We called these guys with an unknown water leak and they where completely HONEST with us about our issue. In an industry that if you dont know how it works you could get taken advantage of. We recommend these guys to give you honest diagnoses.

Review 24 (2018-10-25 - Rating: 5)
Great company! Very professional! Fred did an amazing job! Erika.

Review 25 (2017-10-20 - Rating: 5)
Matt at American leak detection is great have been dealing with them for years best leak detection company around

Review 26 (2023-01-14 - Rating: 5)
Great service ! I have used this company multiple times over the years !

Review 27 (2021-02-14 - Rating: 5)
The guys were great to work with and they pinpointed an underground leak to within a few inches. Impressed!

Review 28 (2022-08-26 - Rating: 5)
Excellent service..very knowledgeable..follow up shows pride in their work

Review 29 (2020-03-14 - Rating: 5)
A little pricey.but you get what you pay for.in this case..i got the job done well.I like dealing with professionals.thank you.

Review 30 (2020-04-10 - Rating: 5)
Couldnt be happier about my interactions with American Leak Detection. Matt was running a bit late from his previous appointment, which happens from time to time, but he made sure to communicate where he was and his updated ETA. Once he arrived he got right down to business. In addition to finding the leak pretty quickly, Matt also offered some great information and advice about the entire process of locating and repairing the leak in my water main. Highly recommended and will be my first call if I ever suspect a leak in the future.

Review 31 (2017-09-18 - Rating: 5)
Matthew and Fred came to my home last week for a leak detection. They were able to quickly and efficiently figure out the cause of a problem that had stumped 3 different plumbers. On top of that, the cost of their services was less than I had expected. I would highly recommend.

Review 32 (2019-03-12 - Rating: 5)
We have used ALD to evaluated multiple properties prior to purchase. They have saved us $1000s of dollars by locating water leaks! Thanks again to Matt and Fred.

Review 33 (2017-11-19 - Rating: 5)
Outstanding service !! Efficient and expert team ! I cant say enough good things about this excellent team of professionals...not to mention venturing into those horrible, small crawl spaces that few are willing to do !