Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Located in Bloomington, Illinois

Address: 707 N Lumber St, Bloomington, IL 61701, United States

Phone: +1 309-807-4701

Rating: 4.7

Services

Identifies as veteran-owned
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-26 - Rating: 5)
I had the pleasure of having Joe Reese come out to fix my water heater that shut off earlier this morning. From the moment he arrived, Joe was incredibly professional, knowledgeable, and efficient. He quickly diagnosed the issue and had the water heater up and running in no time.But what really stood out to me was that Joe didn’t just fix the problem—he went above and beyond by taking the time to educate me on how to maintain not just the water heater but other aspects of my home as well. He shared valuable tips on routine checks and maintenance that will help me avoid future issues. Joes service was exceptional, and I couldnt be more satisfied. If youre looking for a trustworthy and skilled plumber, I highly recommend Joe Reese!

Review 2 (2024-11-15 - Rating: 5)
We had been told by the installer from the company where we bought our new double wall oven, that the current wiring was to short. There needed to be an additional 5 wire for the the oven to be hard wired in correctly. Called Tiger Electric and they sent out Matthew to give us an estimate. He looked over the situation and thought there was enough wire. He got the oven wired and helped us lift the unit into the cabinet. Matthew was very courteous, professional, and helpful! Thanks for all your help Matt and thanks to Tiger for your quick response. Five stars doesnt seem enough! ******

Review 3 (2024-05-08 - Rating: 5)
The two Tiger employees that we dealt with in person were very professional and willing to help and assist to the best of their ability. They answered every question we had for them. And the young lady we talked with on the phone was pleasant and patient.

Review 4 (2024-09-07 - Rating: 5)
Last minute decision to have tuneup/inspection. Saw a Labor Day special at Home Depot. They had Tiger contact me and they responded and Eric came the next day. He was great. Very thorough and knowledgeable. Would recommend them to anyone.

Review 5 (2023-09-14 - Rating: 5)
From start to finish Tiger made replacing our furnace a breeze. They helped us get great financing and they installed it the next day. Dorian was extremely patient and professional throughout the hours long process of installation even though it took extra work. Overall excellent experience!

Review 6 (2024-08-12 - Rating: 5)
Super happy! Nate did an amazing job at a super reasonable price. Very happy and would highly recommend him. As a single woman I felt very comfortable with him in my home and loved how knowledgeable he was

Review 7 (2023-05-18 - Rating: 5)
I had my AC, furnace, and water heater replaced in one appointment, and the whole job only took about 6 hours. From estimate to install, the entire process took less than a week.Sam was professional, friendly, and informative. Toi and Spencer helped get the job done quick.Communication from all the support staff was quick and friendly as well.Great experience, couldnt recommend them more. These guys know what they are doing. Ask about the military discount!

Review 8 (2024-07-25 - Rating: 5)
Gale was very courteous and answered all of my questions on what I can do to maintain my newer furnace and AC. My husband would handle this stuff but since he recently passed I wanted to make sure I understood what is necessary. He also talked to me about replacing my hot water heater. I hope to deal with him during my membership check ups and when I decide to go for the new hot water heater.

Review 9 (2024-08-28 - Rating: 5)
Jaylin did a thorough job of analyzing our sewer and floor drain issues. He was very careful about keeping the inspection sites clean, cleaning up any messes from the investigations, and he is a very congenial person and explains very clearly what the issues are. You can tell he cares very much about the high quality of a job that he does.I would recommend that the company buy him a new monitor screen for when he takes the camera down the tile so that the customer can see clearly what he’s trying to show you.

Review 10 (2024-08-01 - Rating: 5)
My technician, Mike, was very friendly. It was very hot outside and in the attic but he took the time to thoroughly diagnose the issue with my AC. He then explained it to me in terms I could understand and even got the appointment set up for the repair the next day. Thanks, Mike!

Review 11 (2024-08-27 - Rating: 5)
Tried out Tiger plumbing and heating for the first time today, and lets just say Aaron was very helpful. He made sure my husband and I understood the process and explained everything so that we would understand it. I will for sure be using them again. Thanks Aaron you were a big help.

Review 12 (2024-07-03 - Rating: 5)
Amazing experience with this team! We just recently purchased a house and noticed our air wasn’t running correctly- called them up and Lexi helped us schedule a technician for the next day. Brett came to the rescue and helped us get everything back into order. We will definitely be using them again with their membership plan. So glad we found them!

Review 13 (2024-07-12 - Rating: 5)
I cant possibly be more satisfied with a service than I am with Tiger! These guys came out as promised, on time, ready to work, and went above and beyond my expectations (as well as what was agreed on in the contract!). Once they started digging, they saw we were going to need a full dig out rather than a spot repair, and DID NOT charge us extra! Nathan, Ian, Chris, Mike, and Jayden were all very professional and personable to work with. They took such great care of us, listened to our concerns, kept up updated with each step, and we couldnt possibly appreciate them more. Tiger Services deserves higher than a 5-star review!Our Deepest Thanks to All!!Becky & Jeff Meier

Review 14 (2024-08-08 - Rating: 5)
Gale Gresham was great from Tiger. He was very informative, nice and helpful. Wish every buisness had a Gale on there team. Overall the Co. TIGER was great. Will recommend to friends and family.

Review 15 (2024-07-15 - Rating: 5)
My technician Mike was incredible. Diagnosed the A/C problem quickly (capacitor) which was much greatly appreciated since its hot as hades. My air conditioning unit is old 2007 I did not realize it was that old. I asked Mike several questions regarding newer models. He had the answers I needed in no time. I could not be a more satisfied customer today. Very happy. Very honest forthright guy, a great asset to Tiger in my opinion.I cant express how professional he is.Dean Diehl

Review 16 (2024-08-23 - Rating: 5)
Dan was great to work with. Informative, very helpful with the financial end of the work being done. Breaking the financial side of work to people is tough, but hes great at it. Looking forward to working with him and Tiger on our remodel in the next couple of years.

Review 17 (2024-06-17 - Rating: 5)
My technician was very smart, nice and patient. He explained everything in a very easy to understand way without making me feel like I was being talked down to. He also did a great job installing my new thermostat! I am very please with the service and look forward to more interactions with the company because of him! He represents your company very well!

Review 18 (2023-11-17 - Rating: 5)
Michael Ray was very nice and informative. Great job. Looks very professional. Cleaned up afterward. The city inspector came and said he liked work.

Review 19 (2024-08-16 - Rating: 5)
Jayden is an outstanding plumber! Young, but very professional and clearly well-informed. He took time to explain what was broken & why and gave me several repair options from which to choose. I highly recommend Jayden and Tiger plumbing!

Review 20 (2024-08-15 - Rating: 5)
We have had Tiger to our house on a couple of occasions. Once for plumbing and this last time for heating and air conditioning. Both times the technicians (Dave, Gale and Akeem) were very knowledgeable and a pleasure to work with. Thank you Tiger team.

Review 21 (2024-09-03 - Rating: 5)
I would like to express my sincere appreciation for the exceptional quality and highly professional service that I have received. Your dedication and expertise have truly impressed me. Thank you very much for your outstanding work.

Review 22 (2024-09-07 - Rating: 5)
Eric was very thorough. Went over all the minute details. Put everything back together. In the process, also ended up teaching a lot about refrigerants/compressors and how heat pump/Ac works.

Review 23 (2024-05-03 - Rating: 5)
I couldn’t be happier! I almost didn’t schedule the estimate because it costs $99 and there are plenty who do it for free but for whatever reason I did. They sent Trenton out the same day. He was very thorough and polite, and the quote was a lot less than other quotes had been. On top of all that, he was able to just DO IT right then - 3hrs from arrival to completion on an estimate appointment!OH and the others said they would have to cut out drywall and we would be responsible for repairing it. But Trenton got into our crawlspace and easily split the line there, only needing to drill a small hole in the floor behind the stove. SO MUCH BETTER than I could have ever expected. Legitimately delighted.

Review 24 (2024-04-16 - Rating: 5)
I had Gale out to give an estimate and he was very informative and overall nice guy. He scheduled the water repair.The next day Dustin came out to fix the water leak. Everything went smooth and done in a timely matter. Both individuals were a pleasure to work with. I would highly recommend this company. Thank you Lisa

Review 25 (2023-08-26 - Rating: 5)
I had got a house with my fiancé not knowing the water heater and pipes needed work and replacing until our water heater gave out. I had called tiger in need of advice and help. I can say I’m very happy so far with my experience with tiger. Jayden was our technician that had came out and spoke to me about all that needed, which to my surprise is very affordable. I was supposed to have them come out Monday 08-28 but they had someone come out the following day to put a new water heater in so we weren’t without hot water longer then we had been. Thank you guys!

Review 26 (2024-05-31 - Rating: 5)
I was very pleased with the prompt and professional service I received. The technician was very informative and clearly explained the steps he would be completing during the visit. At the conclusion of the service he covered the areas that could be potential issues with HVAC system. I plan to continue to use Tiger going forward.

Review 27 (2024-05-07 - Rating: 4)
Tiger Plumbing did a great job fixing my kitchen sink clog. They were prompt in booking an appointment on the weekend, and the quality of their work was impressive. Although the project took longer than expected and was a bit pricier, their customer service was excellent. Id consider hiring them again for any future plumbing needs.

Review 28 (2024-04-22 - Rating: 5)
Jayden was very polite & explained everything in a way I could understand. He got his manager on the phone to give us different options to make sure we understood all options & could make the best choice for us. His manager, Dan was also awesome & great to work with.

Review 29 (2024-07-30 - Rating: 5)
Zack was the tech that cane to my home. He was hlepful and knowledgeable about the issues I have been experiencing. Thanks Tiger!

Review 30 (2023-12-19 - Rating: 5)
The team at Tiger was great to work with. Upon my initial contact I appreciated how thorough they were at collecting information regarding the reason for my call. The way in which they communicated throughout the process exceeded expectations. I spoke with a couple different managers (Tristen, Mike) who were very forthcoming in regards to their service options and reassuring as to the level of service they could offer. They were able to send a technician out to our property same day to further evaluate our situation. Gale was awesome! He answered all my questions and really helped me make an informed decision on repairs. He was patient and understanding. The team at Tiger left a lasting impression. We look forward to using them for future service needs.

Review 31 (2024-03-18 - Rating: 4)
These guys did a great job with all three projects they did at my home. I would have given them 5 stars however: the work they did was done in December 2023. I am still waiting for copies of paperwork I signed electronically on their tablet. This paperwork was promised within 7 to 10 days after completion. That was in December. I have no warranty information or care instructions for anything ⁰other than the water heater.

Review 32 (2024-06-07 - Rating: 5)
Nick and his team did an excellent job completing the work on sewer drain line under the house. Did an excellent job on cleaning up. I would recommend him and his team. Everyone was very easy to talk with. They explained everything that I had questions about. WONDERFUL JOB! THANKS AGAIN.

Review 33 (2024-06-18 - Rating: 5)
Jaden was very helpful and explained the cost and installation charges for a new water heater.Dan A. did a great job. It was installed and nice and cleaned up when he finishedSam did a great of reassuring me everything was fine with water heater.

Review 34 (2024-09-03 - Rating: 5)
Their communication was great, got us scheduled as soon as they could, and price was very reasonable. Would recommend!

Review 35 (2024-07-13 - Rating: 5)
Eric Washington came out and was super helpful. It was a free estimate to check my HVAC system and he fixed the problem without returning. They didn’t even charge me. Wonderful service.

Review 36 (2024-03-27 - Rating: 5)
We needed our furnace and AC unit replaced ASAP, they came out for an inspection and were back the next day. The guys were very efficient and great to work with! We’re so glad we called Tiger to come out for such a big job. We are excited to work with them later on future projects! Plus, their customer service over the phone is phenomenal!

Review 37 (2024-03-14 - Rating: 5)
I recently kept Tiger very busy over this last week! I had a mini split installed in my garage and a main sewer line replaced after a flooded basement. As a first time home owner here’s my honest review. Every one was amazing, punctual, polite, and respected my home. They explained things to me in a way I understood as I had no prior knowledge about any of this. They were quick and got the work done ahead of schedule. They cleaned up after themselves every time they were at my home and put everything back the way it was. Also fair pricing and willing to work with you if they can. It’s been a week since the HVAC work and it works like a dream, it’s exactly what we wanted. It’s only been a few days since the plumbing work but so far so great. I never ever leave reviews but all of the amazing people who came out deserve their praise! The membership is also a great deal!

Review 38 (2023-12-08 - Rating: 5)
An excellent company with excellent standards, my technician was a credit to the trade, the company and the veteran brotherhood. Professionalism was on point, but the effort to get my problem solved in a timely and financially feasible manner was truly impressive. It may have been easy or of little note to him, but the effort he put in to run all the angles to solve my sudden and complicated problem really showed in the end. Thank you hardly feels adequate. I hope your commission is fat Gale.

Review 39 (2024-06-09 - Rating: 5)
Exceptional service call for my AC system. Gale went out of his way to also identify and solve a subsidiary problem (inoperable outside spigot near the compressor) that he found while trying to clean the air filters. He told me what needed to be fixed, what it would cost for several options, prepared a work order and contract for the selected option, and arranged with his scheduler for the work to be done by a Tiger plumber. All of this during a 90-minute service call!

Review 40 (2024-06-11 - Rating: 5)
Tiger has been nothing but amazing and professional! Our old AC unit needed some maintenance and they got us on the schedule within the next day. While replacing the broken parts, a pricey accident was made and Tiger 100% (and then some!!) made it right! It’s a breath of fresh air to find a company that puts customer service, quality work and integrity foremost. We will continue using Tiger for all our future needs!

Review 41 (2024-06-25 - Rating: 5)
Joe did an excellent job with the shower head and explained the options for me for any future upgrades. He also identified an issue with the water heater that I needed to get checked on my warranty.

Review 42 (2024-08-16 - Rating: 5)
Eric Washington came out and checked our HVAC system/air conditioning, was thorough yet efficient, shared photos of all parts, gave a clean bill of health. Made a recommendation for far down the road if/when we ever replace the current outside unit, which was greatly appreciated. He was honest, knowledgeable and courteous, and we would appreciate having him check the heating system this fall.

Review 43 (2024-01-31 - Rating: 5)
We were very pleased with the the assistance. Although no service was done, Tiger Plumbing, Heating, Air Conditioning responded to our emergency on a Saturday within an hour. I called three other places that advertised themselves as emergency plumbing services, however they either did not respond or didn’t have anyone to come out until three days later. Eric, who was dispatched to us was very prompt and helpful. He gave us feedback and suggestions that worked very well for us. We will definitely be reaching out to them for our future plumbing needs.

Review 44 (2024-01-18 - Rating: 5)
I had a leak due to the winter weather, called the tiger and got the service done the same morning! Michael checked everything, found the issue, explained the fix and completed the job. Mike is a very nice person, he made my day and I was pleased by their price as well. I will use the company service again and I recommend them for the plumbing needs

Review 45 (2024-03-20 - Rating: 5)
Signed up for the Tiger Club membership last summer and never used it, but today when I needed a plumber I was glad I had it. Needed a plumper for a stubborn completely clogged kitchen sink. The first plumber I called was rude and canceled on me after I called to tell them I got held up at work and was running 10 minutes late. So I called Tiger after remembering I had the Tiger Club membership and they sent David out almost immediately. Really nice and knowledgeable plumber. He explained why I was having issues and fixed the clog. Price ended up being less than I expected it to be. David also let me know that I had free yearly water heater flushes, free inspections, and that my service call itself was also free with my membership. Good people. Thanks!

Review 46 (2023-11-12 - Rating: 5)
Gale Gresham was our service tech. He was very knowledgeable and polite. He explained what he found on the furnace inspection and gave us options to fix the problem before further damage was done. Will definitely use Tiger for all my heating and AC needs. Update was able to get next day appointment to install a whole house dehumidifier. The service tech Kevin Medley was excellent and quick. Cleaned up after the install and answered all my questions. Great service from both techs..

Review 47 (2024-04-30 - Rating: 5)
Gale was our technician and he was great. He was prompt, arrived as scheduled, assessed the problem and quoted the expected cost. He didn’t have the correct tools needed for the job but came next day and took care of problem. He cleaned up mess and made sure we were happy with work. Would definitely call Tiger Plumbing again if needed.

Review 48 (2023-09-27 - Rating: 4)
Man, using this company was a roller coaster of emotions to say the least. Started out by calling them due to our shower not getting hot water, they sent a guy out same day to check it out, which was awesome.We were worried our heater was shot, but the guy they sent said we just had sediment rock buildup in our shower and would be a much cheaper fix. We were told it would take only a day for our estimates to come in to our email, then didnt hear from them for a week.I called back asking when the estimate would come in, turns out they had the wrong email on file. No big deal, gave them the correct email and got the estimates immediately. Picked the plan that worked best for us and was told we would be contacted for scheduling. Another 5 days go by and havent heard anything.Starting to get extremely frustrated at this point as it has been nearly 2 weeks with no hot water. I called again and was transferred to the plumbing manager, who said hed send a plumber out the next day to fix it.New plumber comes in (Joe Reese) and took a look around the house, testing each sink and shower. After looking at the water heater, he told us that our problem was definitely not the shower, our heater itself was way too old and struggling to keep up with heating any water due to its age. Very friendly guy, super informative and professional. I know nothing about plumbing and was already super mad due to the time it took to find out what the real problem was and the lack of communication, but Joe was very polite and apologetic for problems that were 100% out of his control, which I greatly appreciated.Joe was able to personally get our problem escalated. He got us our new estimates immediately, and told us hed make sure to come out first thing Monday morning to fix it, which he did!We ended up getting our own water heater from Home Depot and requesting Joe to come out and do it, since he was one of the only people we trusted at this point. He did a fantastic job! He was quick, clean, and extremely professional, and an overall funny/awesome dude. If it wasnt for Joe, wed be leaving a much poorer review.Conclusion: If you decide to use this place, make sure you ask for Joe Reese. Extremely happy with his service and ended up turning a bad situation into a satisfied customer who will use them again. Thanks a bunch Joe!

Review 49 (2024-06-18 - Rating: 5)
Gale was at my home within 24 hours of initial call. Very professional. Explained the issue and provided options. Highly recommend.

Review 50 (2024-07-04 - Rating: 5)
Amazing, quick service! Very knowledgeable and courteous staff. Everything was explained and was pleasantly surprised.All their services can also be scheduled online, which is very convenient.

Review 51 (2024-07-23 - Rating: 5)
John did a great job installing my water heater. He was prompt, polite and professional and answered all my questions.

Review 52 (2023-10-26 - Rating: 5)
My experience with this company was very good. The original phone contact was polite and my appointment was promptly rescheduled. Joe was the plumber who arrived and he called 15 min prior to arrival. He was very attentive and polite and made sure my order was what I wanted. I look forward to the installation of a new tub and shower.10/25 the installation of the shower and tub is now complete! Sam and Ethan were amazing! Sam was professional and very friendly and went way beyond what I was expecting.They cleaned up after themselves and the removal of the old tub was not easy, and the installation of the new tub/shower took a long time. But Sam was diligent and persevered. His work was performed professionally and in my opinion his work has been very well done.I recommend them and would use them again.

Review 53 (2024-06-20 - Rating: 5)
This company is beyond amazing!! They sent Gale out who not only fixed our AC in a very short time frame but also even stopped and gave our girls a hug before leaving!! Our oldest daughter is autistic and that meant the world to her! Thank you guys so much!!

Review 54 (2024-05-16 - Rating: 5)
Aaron is very friendly and knows his a/c. He did a great job taking care of our a/c unit so we would be all set for the coming summer. He told us what he did and ways to take care of our unit. I would recommend Aaron.

Review 55 (2024-05-02 - Rating: 5)
Tiger plumbing is a great company. Gale came out same day and was very professional and did not pressure sale me. Gave all options. Very fast service. Would not hesitate to deal with them again!

Review 56 (2024-01-20 - Rating: 5)
I called and someone came out to look at my issues within a day of my calling. Tech Michael S came on time, spent time going into a lot of detail looking into the issues furnace/ductwork/plumbing. He patiently explained everything and answered my questions. He offered suggestions and took my information to get quotes back to me. He seemed very knowledgeable, cordial and polite.

Review 57 (2023-12-06 - Rating: 5)
Every person Ive talked to so far at Tiger like Eric, Nathan, Sam, Andy, Josh, and Ethan have been super nice and personable. They were very patient when explaining what the issues of our house were and the options we had for them. I was pleasantly surprised at how quickly they got done with such a heavy workload replacing all of the old pipes that were clogged with calcium deposits and rust in the house with new ones, then fixing our extremely outdated sewer line that required a lot of digging. Not a single complaint, thank you so much

Review 58 (2024-07-01 - Rating: 5)
Chris was fantastic and very helpful we need more people like him in the work/service industry, I look forward to working with him and your company

Review 59 (2024-06-22 - Rating: 5)
Gale arrived on-time, was courteous and helpful in reviewing HVAC replacement options with me. I havent decided to go with Tiger yet, but if I do, Gale will be a big reason why.

Review 60 (2023-11-15 - Rating: 5)
Zach showed up to my location and got right to business. He trouble shoot all drain lines in house and under my house in craw space . He also showed me pictures of what was going on with my water drain lines and also explained more details on my drain set up . Then he started work to unclog drain he made sure line was fully cleared as possible . Then he also ran a camera snake down line to show me what caused my line to clog up from and explain problems to me so I could understand problem . Then he also was very clean person picking up after he was done and when he brought in big snake he also had his wheels covered so no junk or debris came off wheels from other jobs . I will definitely use this company again in future very fast service , fast show up time and very nice down to earth guy . Good hard worker this company is very lucky to have him I wish this company was in my location I also called 3 local companies but no call back or was told it would be 4-6 days when I need job done asap . But this company drove from out of town to take care of my problem and got it done asap . 5⭐️Company will let friends and family know who to call when they need the job done right / fast . Don’t worry Zach Davis will get job done big or small . 👍👌😁

Review 61 (2023-06-14 - Rating: 4)
*Edited at bottom* Richie was fantastic! Very personable and professional. They called to let me know that they were in the area and could help me sooner than my appointment. He listened to the issues that we were having and even offered some advice about how to save some money. He didn’t push us to spend money on anything extra that we didn’t need. I will be using Tiger again if anything comes up again. Great company and great people!I didn’t give them five stars because there was some confusion with the loan and the amount reported to the agency. It was all taken care of and everything they fixed is working great!

Review 62 (2024-07-23 - Rating: 5)
Aaron showed up right when he said he would and reviewed the two issues we called about. Turns out our hot water heater is on its last legs, and he talked thru options for replacing it. My husband and I really appreciated how he explained to ud what the problem was and provided solutions for the issue. So personable and professional!FYI, Michael S was here today (3/1/24) for an inspection and, again, appreciate how professional and friendly everyone is. We have been thrilled with our new Tankless Hot Water system.7/23/2024 our tankless system unit appears to be a problem, but it will be getting replaced. Appreciate the professionalism of each technician involved in determining the issue and getting it corrected!

Review 63 (2023-07-06 - Rating: 5)
Jon was amazing! He was on time, even early (in a great way), and did an awesome job! He came out on a Saturday on a holiday weekend to complete the job. He was fast, efficient, friendly and installed my new water heater quickly. He did a great job and the water heater looks great! I would highly recommend JON and the whole Tiger Team. Thanks for everything!

Review 64 (2024-07-26 - Rating: 5)
Jaiden is aces. Too bad I can only give him 5 stars. I think he deserves 6.That goes for todays tram, today being 07/25/2024Deborah S. Wilson

Review 65 (2024-04-16 - Rating: 5)
My wife and I use Tiger for all of our HVAC and plumbing needs. We had to call out Tiger to our house and Joe R. was our technician for today. He done a fantastic job, was so good with our dogs, and was super friendly. Definitely a 10/10. I will always recommend Tiger.

Review 66 (2024-01-08 - Rating: 5)
Great personality, very informative, very nice man. It was a pleasure doing business with him. Thanks for sending such a great worker with your company to show us why our furnace was not working properly. Our air condition had quit a year ago and we were told that we had to pay $5,000.00 up front to get it fixed. We both are on social security and can not come up with that type of money. Tiger company just helped us tremendously. Again thank you.

Review 67 (2024-02-23 - Rating: 5)
Jan 14, 2025: So far, great service. It is -26° F outside, its a Sunday, and I awoke to a 53° degree house. My furnace would come on intermittently but not stay on. Eric from Tiger arrived about 15-20 mins after I contacted Tiger. He started by clearly explaining the process. I watched as he inspected my 2002 furnace. He explained the situation clearly. I am going to need a new furnace. We completed the paperwork quickly, Eric asked if I had any questions. Tiger will be here tomorrow morning to install a new unit. Smooth sailing so far!UPDATE: Jan 15, 2024: Just as we agreed, Akeem (and another guy, sorry I forgot his name) arrived in the morning, installed the new furnace, and I am currently waiting for my house to heat up (it was 45°F when the heat came on). They arrived around 9:30 and left around 1:30 PM. Both guys were friendly, explained what they were going to do, then showed me what they did after completing the job, and answered any questions I had.One thing I really appreciated about Tiger, you get a text before they arrive. The extra part is that there is a picture of the person who is coming.UPDATE Feb 21, 2024: Gale Gresham provided an inspection of the water heater and pipes, he was friendly and informative. He walked me through the problem areas and how Tiger would solve them. Excellent service!Feb 22, 2024: Nick Kendall (and Ian) arrived early and worked most of the day to replace plumbing and some other things. The final work done looks good, clean, solid connections. Overall, Ive had great service with Tiger and will continue to use them.

Review 68 (2023-09-05 - Rating: 5)
Jon was very professional and the installation was smooth! (Michael who came out to do the quote was also on time and knowledgeable!) Great team! Michael also worked with me to get an excellent price that worked within my budget! Highly recommended

Review 69 (2024-01-06 - Rating: 5)
Amazingly fast response to my online request for a technician to assess my gas furnace that wouldnt ignite. Within 24 hours of requesting a technician not only had my problem been diagnosed but my furnace was up and running, and free of charge due to the nature of the problem. Technician was super friendly and very thorough. I would rate the entire experience with tiger Plumbing Heating and Air a 10/10.

Review 70 (2024-04-16 - Rating: 5)
Thanks to the HVAC technician Gale Gresham. He came immediately after I called Tiger Plumbing Services. Gale was on time and quickly identified the issue. However, the estimate for the condenser fan motor replacement was really huge. They quoted me around $1000. The cost of the motor and capacitor is around $200, which means the labor cost they quoted was $800. Anyway, I changed the motor on my own.

Review 71 (2024-03-18 - Rating: 5)
Jeff did a great job with the toilet install. He was prompt, courteous, and knowledgeable of the work to be performed. I would recommend him for your service repair.

Review 72 (2023-12-26 - Rating: 5)
Eric was prompt and professional. Loved how thorough and helpful he was. He really did his best to solve our issues and followed up to make sure everything was as it should be. I really felt taken care of.

Review 73 (2023-09-20 - Rating: 5)
I called to inquire about a free quote for a plumbing job and they were able to send out someone right away. After assessing the situation, we were able to schedule in a timely fashion and get everything set up for a payment plan given the large scope of the job. We were very happy with the kindness and helpfulness of the team of guys, including the managers and office Staff that we spoke to along the way. They did a very big job in only 2 days and made sure to clean up and give us a detailed walk-through of the work afterwards. We know that if anything comes up with our plumbing again, we will give Tiger a call!

Review 74 (2023-11-15 - Rating: 5)
Aaron came out to service my furnace today. He was very friendly and very efficient. I highly recommend Tiger to take care of your heating needs. I will be using them again because I really need my water heater flushed.Then Nate came out to flush my water heater, and he was just as friendly as Aaron was. Great crew you have there!

Review 75 (2023-06-19 - Rating: 5)
I am incredibly impressed with Tiger, especially Aaron, who came out to give me a quote for air vent/duct cleaning. Aaron was very friendly and professional. What really blew me away was the level of transparency and honesty he showed. He was very upfront with pricing and the state of my vents, and even suggested that I probably didn’t need their full blown service. Even though I didn’t end up booking this particular service with Tiger, Aaron’s transparency and professionalism has convinced me to keep them in mind for future services, and I intend to sign up for the Club Membership. Based on my interactions with Tiger so far, I believe they are a very trustworthy, honest, and ethical company!

Review 76 (2023-07-27 - Rating: 5)
They are fantastic! Our AC went out today and we were referred to Tiger by one of my husbands coworkers. When I called I spoke with Bob and he was amazing. He scheduled us for tomorrow. I got a call about an hour later that they had a change and would be able to fit us in today. Aaron got us taken care of really quick and he was very professional and happy to explain everything to me and my husband. We will be sticking with Tiger for all of our future needs.

Review 77 (2024-09-08 - Rating: 5)
Very pleased with the professionalism and the honesty for a change! The technician was very helpful in letting me know various things that I wasn’t aware of! I will definitely have more work from this company done for me.

Review 78 (2024-01-02 - Rating: 5)
Kevin was very informative and gave me several options on fixing our issues. He went beyond what was expected and I would love to have him back if we have to call again. We are very happy with the service we got.

Review 79 (2024-02-29 - Rating: 5)
Tiger Service partnered with Home Depot. Initially, I reached out to Home Depot, and they promptly arrived to diagnose my HVAC system. They quickly pinpointed the issue. The next morning, they fixed and replaced the motor, while also conducting thorough testing. My HVAC is now operating quietly and smoothly. My only concern is if they could slightly lower the total price, it would be perfect. I highly recommend them for their professionalism and flexibility.

Review 80 (2024-01-09 - Rating: 5)
Eric Washington from Tiger Plumbing was here today doing our water heater drain, checked out our faucets, and checked for any leaks. Eric was on time, professional , courteous, and did a great job. Also fixed a toilet issue. Hoping to have him back if we have an issue. Kris

Review 81 (2024-02-10 - Rating: 5)
We had an issue with sewer pipes which affected my house and the neighbor. Tiger had to come multiple times to fix the issue. They were always courteous and explained what they found and what they were doing to fix it. Kelsie Davis, Bradley Drew, Jayden Jones, Nathan Hoehn, & Ian Quinn were some of the techs who worked on this issue and always answered any questions I had. They did not stop until they resolved the issue and I have been assured they guarantee their work. If we happen to have any more problems they will return and address the issue. Ive been impressed with Tigers promptness and especially the techs throughout this process. I would recommend them and would use them again if needed for other jobs.

Review 82 (2024-07-02 - Rating: 5)
Excellent service. Jayden deserves a review higher than a 5. Would recommend your service to everyone I know! Thank you….

Review 83 (2024-08-16 - Rating: 5)
Awesome people sold me a new furnace installed next day and did my duct cleaning.

Review 84 (2023-06-30 - Rating: 5)
Used Tiger a couple times now. They were very informative and clear about all our options when it came to fixing or replacing our 30yr old AC unit. Never felt pressured to make one decision over the other. We ended up deciding to replace the unit. They were able to get us in next day! The tech, Steve, that came out to replace worked so hard on the hottest day this year to make sure we stayed cool. Cannot say enough great things about the service we received!

Review 85 (2022-08-23 - Rating: 5)
Repeat customer - was having an issue with my toilet leaking. I called Tiger Services on Sunday and they got someone out the next morning to take a look at it. Chris was the tech that was sent out for the inspection. He was very professional and courteous. Chris did a very thorough inspection to find the cause of the issue and even brought something else to my attention I wasnt aware of. Chris helped me work with Justin on estimates for replacing the toilet who was also very courteous and professional. Justin worked with me to choose the best option for me that I could afford and scheduled me for the next day to have a new toilet installed which was handled by Rusty. He was absolutely phenomenal. He had the new toilet installed in no time and was very professional and courteous as well. Definitely recommend Tiger Services for your plumbing and heating/cooling needs. Everyone Ive worked with so far has been phenomenal. You can tell this company strives for excellence from the schedulers you first talk to when getting an appointment set up to the project managers and finance departments that work with you to manage unexpected costs to the techs that perform the install or repair. Thanks again to everyone!

Review 86 (2024-01-27 - Rating: 5)
We needed to have a split level unit relocated during a kitchen remodel and Steve and Derek were there to save the day! They were able to get us in quickly and provided us with phenomenal service. Highly recommend

Review 87 (2024-02-27 - Rating: 5)
I cannot speak more highly of the service Rusty Ritter provided me today. Very friendly, very trustworthy, very professional. I am very glad Rusty was sent to my place to install the water heater. I will hope for him again, should I need servicing from Tiger. Thanks, Rusty!

Review 88 (2023-06-02 - Rating: 5)
I recently had a leak inside my wall causing my basement to flood with water! I called Tiger they got someone out immediately! The the next day it was a crew here getting it done! Sam Connell was very nice and helpful the entire way! He even advised me on other things in my basement that could be a problem in the future! He walk me through the process and answered all my questions! He deserve a raise for how nice and professional he was! The others guys were also nice and helpful! That’s 5 stars from me and my family! We are happy with the work they have done! They even cleaned my basement and didn’t leave a crumb! I have more work to be done with them but if In the future I shall need work I will definitely call them and recommend them to anyone! Thank you guys so much!!!

Review 89 (2023-10-31 - Rating: 4)
Tiger was initially scheduled to come on Saturday; then Sunday. They were unable to start work until Thursday. Brian and Ethan arrived on time Thursday and did as much as possible to make this a positive experience. Brian even gave me a small house plant. That really made me smile. They explained things that were in need of repair and contacted Mike Maine and City of Decatur when problems occurred. However, the job was extensive and water was shut off for 2 days. Overall, they were professional and customer service was great.

Review 90 (2023-09-22 - Rating: 5)
Had a new furnace and a/c installed last year so when it was time to replace the hot water heater we again called on Tiger. We were in a bad spot due to the fact that not only were we w out hot water, our old unit was not installed properly! Tiger was able to get us worked into their busy schedule and all fixed up! Spent several hours making sure everything was done safely and took great care of us! Maybe a little higher in price but well worth it! Thank you to the entire Tiger team, very professional and made our emergency, their emergency!!

Review 91 (2023-12-28 - Rating: 5)
Magna was wonderful and very through! She explained everything in great detail and made sure we understood our options. Every time Ive called tiger Ive been very pleased!

Review 92 (2023-03-31 - Rating: 4)
Both servce techs were GREAT. Nathaniel was super friendly and very professional. The plumber was great as well. I would call him out by name, but I didnt get a business card from him. The service manager Jason/Josh on the other hand wasnt as friendly. Overall my experience was good and actually I am scheduling a hot water heater service. Please send Nate he was great!

Review 93 (2023-08-02 - Rating: 5)
Michael was just stellar. Organized, thorough, professional. He spent ample time with explanations and answers to my questions. He clearly explained the benefits of using both Tiger products and Tiger services. He emphasized Tigers responsiveness, their local presence, their use of quality products and knowledgeable employees. He was very pleasant and helpful in every way!

Review 94 (2023-09-18 - Rating: 5)
Called in needing to schedule fall maintenance on my furnace and a/c unit plus update my card on file for my membership. I talked with Sabrina, and she was absolutely wonderful. She was very pleasant and assisted with my needs quickly. Highly recommend this company to anyone for plumbing, a/c, and heating issues; but also, their customer service is fantastic!

Review 95 (2023-07-18 - Rating: 5)
I appreciated the constant communication before my appointment. I knew when to expect them and they even sent a picture of who would be arriving. Once Dalton got here he was very professional and respectful of my house. He was competent and found the cause of the problem I have been having for years which others in the past did not. I look forward to the repairs and will be using them in the future.

Review 96 (2024-07-29 - Rating: 5)
Brett, was very professional and very knowledgeable!! He and Charon helped me out very much and very courteous! I would like Brett, to make all my service calls!! Thanks Brett

Review 97 (2024-03-04 - Rating: 5)
We were not getting cold water in our kitchen and Joe Reese came to our home. He wasnt sure if it was a part that needed to be replaced, but when he started to work on it, it was a bigger problem than anticipated. He was here for about 3 hours and had the best attitude and was so professional. He also saved us a considerable amount of money. We would recommend Joe and Tiger to anyone in need of plumbing or heating needs.

Review 98 (2024-01-29 - Rating: 5)
Tiger did great work, was quick and considerate in addressing our HVAC issue. Matthew and Joe were both fantastic in assessing and fixing the problem; each was clear in communication and attentive to my questions.

Review 99 (2024-09-01 - Rating: 5)
Gale has always been a professional and knowledgeable. He took perfect charge of our former house and has continued with this new one. I sleep well because I know Tigers got my back! Use them and be worry free!

Review 100 (2024-03-01 - Rating: 5)
Guys we’re professional did a great job, and I would use them again

Review 101 (2024-08-16 - Rating: 5)
Very friendly, knowledgeable and on time. Air conditioner is working great! Thank you!

Review 102 (2023-09-18 - Rating: 5)
I called them to set an appointment for heating service and they scheduled me and had a technician here in about an hour! Thats amazing by itself, but the technician was extremely professional, he had the problem diagnosed and fixed in maybe a couple hours total, between the entire process. Very friendly and polite young man,Matt did an awesome job and I would definitely recommend you try Tiger!!

Review 103 (2023-09-19 - Rating: 5)
Excellent job.. Aaron is polite, explains everything, knowledgeable and most of all, we are happy with his work. Hope he gets assigned to us again if we need help from your company in the near future.

Review 104 (2023-11-18 - Rating: 5)
Nathaniel waa so courteous and professional. I called Tiger because I was in a frustrating situation, the initial call was the woman taking my call was receptive, responsive and pleasant. Nathaniel showed up the next day and resolved my problem in a short amount of time. Im very pleased and the price was good and reasonable.

Review 105 (2024-05-10 - Rating: 5)
Your service representative did an excellent job of flushing our water heater. He was fast and definitely knew what he was doing. No issues !!

Review 106 (2023-11-24 - Rating: 5)
Joe came to my place just after thanksgiving to evaluate and estimate a garbage disposal not working properly . He did a great analysis and showed me the options, he did everything clear, clean and always willing to help. Definitely calling back when needed

Review 107 (2023-06-17 - Rating: 5)
Thank you Tiger for getting out to our home and not only getting a quote quickly they came and got the job done the next day. We now have a brand new AC unit that is beautiful and already cooling the house down! Steve and I already forgot his partners name were both great and very professional. The guys that came yesterday were great also! Again thank you we can now enjoy our home again.

Review 108 (2023-11-06 - Rating: 5)
Jayden J. responded to my clogged kitchen sink drain. He called and asked if it was a convenient time to work on my drain, even though it was within the time I chose. He was very polite and respectful of my home. He asked the needed questions and resolved the issue in a timely manner. This is why I continue to use Tiger.

Review 109 (2024-04-25 - Rating: 5)
Recommend tiger services theyre knowledgeable and understanding of the situation. Jayden really was a great guy and helped me understand other issues that I had no clue of. I appreciate that! Thank you

Review 110 (2023-11-06 - Rating: 5)
Nathanael Clouse was an excellent representation on your company. Eager to please, an expert in his field and very accommodating with inquiries.My experience with him is a great beginning for my decision to go further with addition work.I will highly recommend .

Review 111 (2023-08-15 - Rating: 5)
I called for a plumbing diagnostic and discovered the issue was actually my central a/c. My tech Magda was wonderful! She was knowledgeable and answered all my questions without hesitation, all while maintaining a professional demeanor. Magda inspired confidence in me and I would call Tiger again based solely on my experience with her!

Review 112 (2023-07-14 - Rating: 5)
Justin with Tiger Services did a great job.He was through, quick and efficient!It was definitely a great value for the service.Highly recommend and will use again if need be.

Review 113 (2023-08-23 - Rating: 5)
Sam did a great job. He repaired the leak in my hvac system, conducting a THOROUGH check before and after - with a heat index of 109 degrees outside! I was so impressed that he was willing to go above and beyond to make sure my family and I didnt go another day without air 😊. I also want to thank Aaron, who came by yesterdayand discovered the leak in my about system in about 6 minutes (may have been sooner! He immediately set up an appointment for Sam to repair the leak today!

Review 114 (2023-06-09 - Rating: 5)
They originally came out for a main line blockage. Unfortunately for us, it turned out we still had original 50s clay pipe for our sewer line. And our BEAUTIFUL front yard trees had been....properly fertilized for years. The root system was thriving....in my sewer line. So, a whole sewer line replacement it was. Definitely was not prepared for it, but the service was very prompt! They had our 25ft line replaced in two days. Everyone was super great about communicating what we could expect, and what was going on in the process. All the guys who came out were kind, respectful and professional. I would definitely recommend them and i will be back if i have any future issues.

Review 115 (2023-07-24 - Rating: 5)
AC went out on Friday and Eric W was able to come out Saturday to diagnose the issue. Turned out both my furnace and AC needed replaced and he was able to get me on the schedule for Monday. Dorian W, Joe M, and Chris C all showed up and we’re great to work with. All were professional and got the whole job done and cleaned up after themselves just in time for the heat wave. All around all were great and professional and showed me how to use the new units.

Review 116 (2024-02-04 - Rating: 5)
Michael was excellent technican and very efficient. I recently have a plumbing inspection. 1.31.24 and Michael did a outstanding job on explaining what he was assessment with the water heater and even ensure that I was satisfied with the feedback I received. Thank you..

Review 117 (2023-09-06 - Rating: 5)
My connection to Tiger has been through Miss Shelley Townsend that has done an excellent job at guiding me through the appointments and options I have as a membership costumer, she is accommodating to the fact that English is my second language, always friendly and efficient.Just as the technicians that have gone above and beyond to get the job done in a timely manner, they even came during Christmas day and saved the day for us.Needless to say we are grateful.Go Tiger!

Review 118 (2024-05-26 - Rating: 5)
The technician eric came and gave us a insight of the things he seen in the house while coming for an estimate on a leak we had to deal with and helped us I a good timely matter and was very helpful

Review 119 (2024-02-08 - Rating: 5)
We had to get a new furnace installed due to our outdated furnace not working. Akeem was very nice and friendly. He worked with another tech, and they did amazing. They also worked quietly due to my toddler napping. Tiger is definitely the company to call.

Review 120 (2023-08-28 - Rating: 5)
Tiger Plumbing was a top tier experience when I needed a clog in my main line cleared. Their call staff was extremely helpful and friendly, the technicians were professional and did an excellent job properly fixing the issue. I will definitely be using them for all my future plumbing issues!

Review 121 (2023-07-01 - Rating: 5)
Kelvin was the best so professional. He put in my new central air conditioner and but in a dehumidifier in the basement. When I had a problem with the new air conditioner he came right away. Found the problem fixed it answered all my questions, he was wonderful. The office staff were great too. Checking on how everything was getting done.

Review 122 (2023-08-02 - Rating: 5)
The guy that came out and did the estimate on my gas lines was Very professional. Great guy all around went over everything with us. And made us feel comfortable doing business with this company in the future. Thanks!!

Review 123 (2023-08-25 - Rating: 5)
Very hot day so they were very busy, but that didnt matter. Scheduling was a breeze, the service tech (Ian) was super nice and did his job excellently. A/C back and doing its thing better than ever!

Review 124 (2022-04-29 - Rating: 5)
Sam did an amazing job. He went above and beyond with his customer service. He was very thorough and was very helpful. Engaged with us both professionally and personally. Didn’t treat this as just another job. We made sure we were taken care of and completely satisfied before leaving. Even installed our new thermostat for us and made sure it worked.

Review 125 (2024-07-09 - Rating: 5)
Chris did an excellent job. He was very thorough and professional.

Review 126 (2023-08-31 - Rating: 5)
Had a Jayden From Tiger come out to look at leaking sewerage pipe in the basement. And to give an estimate on what it will cost to fix and was able to explain the possible problem we were experiencing. He was professional and explained everything that needs to be done properly. Definitely will be hiring them for work to be done.

Review 127 (2023-06-23 - Rating: 5)
Brandon Harney was extremely professional, knowledgeable and a pleasure to have in our home. He fixed our plumbing issue within a half an hour. He also thoroughly explained our options if anything was to break down the road. We highly recommend him. Thank you Brandon!

Review 128 (2023-07-30 - Rating: 5)
Great service, and technician (Richie) was very knowledgeable and resolved the problem quickly. I appreciated that I was able to get same day service, and was given constant communication updates on the timing of my appointment. Very professional, and highly recommend!

Review 129 (2022-10-05 - Rating: 5)
This company blew me away from start to finish. I called around 10:30 am and scheduled a time for a tech on my schedule. I was told I would get a notification when tech was on the way. I told rep I got off work at 5 PM. 4:25PM received notification tech on the way from Bloomington. Arrived to my house minutes before I got there. Diagnosed the problem and had it taken care of in 30 min. Was extremely courteous and professional and made recommendations. The best part is I was charged a lot less than if I used a local plumber which has charged me more than Tiger did for just a fuel surcharge. This company is phenomenal, reasonably priced, extremely professional, and veteran owned! Will definitely be my go to for service here on out!

Review 130 (2023-12-12 - Rating: 5)
Gale was great. Very knowledgeable and friendly. Appreciated his suggestions after our furnace inspection. Will have them out for all our HVAC and plumbing needs.

Review 131 (2023-12-16 - Rating: 5)
Joe Reese is the technician who served my electric water heater. I did not have my circuit breaker labeled correctly for the water heater and he was very patient to test it out. He was very professional, patient, checked the elements and explained everything in details. Thank you so much.

Review 132 (2023-04-26 - Rating: 5)
My toilet has intermittent problems flushing. Technician Nate listened to me explain, then suggested using the camera to scope out the cause. He found partial clogging in the main drainage line and I was able to watch on the monitor. Unfortunately, the fix for my issue is beyond the scope of the $73, so Im getting estimates. Nate was very professional and polite. Most incredibly, there was no charge for the service. Im very satisfied!

Review 133 (2023-09-12 - Rating: 5)
Called on a Monday to schedule A/C maintenance. Got scheduled for the next day. Tech was done early with previous appointment so he got to me earlier, which was fine and appreciated.Overall friendly and professional. Worth the monthly membership for the free maintenances alone.

Review 134 (2023-12-16 - Rating: 5)
Kevin performed the furnace annual inspection. He Found an issue and dispatched a crew to fix it. These Tiger technicians are well trained and effective. They have done excellent work and keeping our rental properties properly maintained and functioning so that our tenants can enjoy their homes.. Recommend Tiger Services to anyone.

Review 135 (2024-03-18 - Rating: 5)
Tiger sent Jansen to replace my leaking water heater.His performance was outstanding and commendable.I truly wish the cost is a bit tamed but, nevertheless,the technician’s work makes it worth the cost.I am so thankful.

Review 136 (2024-06-06 - Rating: 5)
Joe was every efficient, and friendly would definitely ask for him again if I needed anymore work done!

Review 137 (2023-12-14 - Rating: 5)
An excellent company with excellent standards, my technician was Richie Crady. Professionalism, Honesty & Hard Work was on point. He was very knowledgeable and polite. He completed our furnace inspection.He did AWESOME Job. My HVAC is 18 years old & fortunately in very good working condition.He serviced it properly, explained me things, replaced all filters, checked for issues, blockage, rust, sanitization, safety, etc.From start to finish Tiger made the HVAC furnace inspection, servicing & Tunning a breeze.It was a pleasure doing business with him. Thanks for sending such a great worker with your company. Tiger company just helped us tremendously. Again thank you.Will definitely use Tiger for all my heating, plumbing and AC needs.I would highly recommend getting work done from Tiger plumbing.

Review 138 (2024-10-27 - Rating: 5)
Joe and Dustin did an excellent job at my house. You could not ask for more professional and friendly guys. They made the work that needed to be done less painful. If I even need any other work I will definitely be calling and asking for personally

Review 139 (2024-01-13 - Rating: 5)
01/13/24A new review for Tiger Plumbing and Michael Seidel the same technician I had before and requested for his knowledge and expertise. Once again Michael resolved the situation this time with a defective thermostat which replaced with an new and updated one. He arrived much earlier than anticipated and very grateful for that.Thank you Michael Seidel for your great customer service and professional disposition. Thank you Tiger plumbing for scheduling the visit today and not days away.2023Michael Seidel with Tiger Plumbing.Michael was the first Tiger Plumbing, Heating, Air Conditioning representative I met when I was considering replacing my existing boiler to a furnace. He was very knowledgeable, respectful and very professional. When the newly installed system failed due to Manufacture defect, the new replacement system came with some issues as well.Tiger Plumbing was always ready to address the situation and provide the best customer satisfaction always.After several days and various techs (all willing to help) Tiger sent Michael Seidel. I was so happy to see Michael again and he was very determined to address the situation right away. To make a long story short, I am so thankful to Michael Seidel for his driven determination to make it right for his customer. I’m so grateful to Michael Seidel and Tiger Plumbing, Heating, Air Condition for their great customer service.I highly recommend Tiger Plumbing.Thank you so much!!!

Review 140 (2023-10-25 - Rating: 5)
Dan did a Excellent job and would definitely recommend him. Would definitely use tiger again in the future. Explained everything, friendly, and very good work. Thank you!

Review 141 (2024-06-10 - Rating: 5)
Great customer service. Tech knew what he was doing and was very helpful in suggesting what needed to be done for the discepancies he observed.

Review 142 (2024-07-15 - Rating: 5)
Eric was very helpful and got my AC unit working properly again through this nasty heat wave. Very pleased

Review 143 (2024-01-08 - Rating: 5)
Gale Gresham came on 1/5 for a plumbing inspection and found an active leak. It had done extensive damage. Gale was able to diagnose the problem and repair it on the same visit. This was a great service to me.

Review 144 (2023-06-02 - Rating: 5)
I cannot speak on their actual repair work but I can speak on their professionalism. So my A/c went out during the peak of summer and they were able to diagnose the problem. I told them I would be getting quotes from other companies to compare. During this process they were always respectful. The person who came out and diagnosed the problem was respectful and prompt. The project manager was the same. Highly recommend considering this company for your next repair.

Review 145 (2023-04-10 - Rating: 5)
I called with my water heater out. They had it repaired and out the door in less than 4 hours from the call. Brandon was a super nice guy. He honestly could have tried to sell me a replacement or an expensive replacement part but he said he just needed to clean something as it gets a carbon build up over time (or something like that). Been working great ever since.

Review 146 (2022-07-07 - Rating: 5)
Mid Summer our AC goes out and we just moved from a different state... we called several companies and Tiger was the quickest to come out! NEXT DAY!!!!! (No extra charge for that) when several other recommended places were telling us a week at best unless we wanted to pay extra for a quicker service. Our appt was 1-3 and Chris finished his other jobs early and offered to come at 11! We were so grateful for the offer and told him to come on... from the beginning he was super friendly and professional! He greeted me with a smile and handshake and was super polite. He was friendly with my kids and acknowledged them and said Hi with a smile(usually people act like they dont exist and they thought he was just the nicest person). When you are in a 95 degree house and sweating like crazy its amazing how someones attitude can lift your spirits. He was very thorough and quick; he explained everything where I could understand and showed me the issues. We will only use Tiger for any and all services they provide. I am not one that leaves a ton of reviews but when our family really needed a service done; it was done fast, professional, friendly, accurate, and by someone who genuinely cared! THANKS TIGER!!!!!

Review 147 (2023-06-26 - Rating: 5)
Recently had Brandon come out to my property to assist with an AC cooling issue. He was extremely personable, knowledgeable and quick to diagnose our issue. Would highly recommend and will be using their services again.

Review 148 (2024-04-15 - Rating: 5)
Gale from Tiger was great and diagnosed and fixed our problem quickly and efficiently. Quick, efficient service from a polite, professional technician. Thanks for your help Gale!

Review 149 (2023-10-31 - Rating: 5)
Called me within 10minutes. Out here within an hour. Got set up and scheduled within the next day. Honestly the only company that has come through for me. Thank you Michael Seidel for everything you accomplished

Review 150 (2023-12-18 - Rating: 5)
MICHAEL SEIDEL was very good and took time to check everything nicely. We are very happy with his service. He gave all the suggestions and detailed information.

Review 151 (2023-04-10 - Rating: 5)
Emmett Allen was amazing to work with. He was professional and detailed. He was able to relate personally with me and understand what was needed. The man needs a raise from whatever he is making cause he definitely got me wanting to go with you guys for the install for sure. Thank you so much for your time Emmett. God Bless

Review 152 (2023-08-29 - Rating: 5)
Jayden came out today and was very professional, I explained the issue I was having and what happened with the other tech. He let me know he would definitely be able to get my sink unclogged for sure and he did exactly that. 10/10

Review 153 (2023-10-23 - Rating: 5)
Michael Seidel did a great job when he came out to do an estimate. He answered all my questions and was very patient with his explanations and listening to me.

Review 154 (2023-08-03 - Rating: 5)
Michael Seidel was very knowledgeable about his expertise. Really easy going and polite. I even learned a lot throughout the process from beginning to end of how air conditioners really work. Every question I asked he did not hesitate. With all being said he is someone you can count on to get the job done. Thank you Michael for cooling our family off!

Review 155 (2022-06-29 - Rating: 5)
My families a/c went out randomly today. I went around the house troubleshooting what I could. It got to the point where we had to call someone. We called the first places that showed up on google. Most places either wanted tons of money just for diagnostics, or couldn’t come out today. We called Tiger they went over the cost and they got someone out to our house in 45 minutes. Josh Moravec was our tech and was super professional, kind and intelligent. He was here for about 15 minutes before he figured out our issue. He went over in depth the cost and verified everything was good before getting started to resolve it. There was no pressure to buy the service if we didn’t want to. He went back down and in 15 minutes the a/c was running strong! He asked if we had any questions and then was on his way! He was great with our kids, very polite and courteous of me and my wife. He answered all our questions, and the price was more than reasonable. We definitely recommend Tiger, and make sure you ask for Josh Moravec if you can!

Review 156 (2022-03-24 - Rating: 5)
Tony , James and Darion came today to do rewiring on my home!’ They we’re on time, polite, knowledgeable and professional! They worked so hard from start to finish! They have great work ethics! They were very polite and I am completely satisfied with their performance. I will repeat, Tiger, is a top rate company!When I need help I know who to call!I highly recommend Tiger!Satisfaction guaranteed!

Review 157 (2023-12-10 - Rating: 5)
The installation of my furnace/AC today went very well. The guys were neat, easy to work with. The new equipment was explained to my satisfaction. Great job!

Review 158 (2024-07-01 - Rating: 5)
Eric did a great job walking me through my needs and even pointed out some other issues I was not aware of. Thank you!!

Review 159 (2023-06-07 - Rating: 5)
Joe took as much time to solve all my problems. Was very patient and helpful. Very professional and answered all of our questions. Tiger scheduled our replacement very quickly. Im thoroughly satisfied.

Review 160 (2023-07-07 - Rating: 4)
Richie and Ian did well with diagnosis and solutions for gas leaks. Justin was great on repairs. 4 stars due to arrival window pushed back two hours with no communication. Had to call to find that out and no apology/sorry for the inconvenience to a customer who had already paid. No reflection on the technicians who were great

Review 161 (2024-07-16 - Rating: 5)
Gale was very knowledgeable and thorough. Great customer service!

Review 162 (2024-01-15 - Rating: 5)
Fantastic service! Within one hour of calling, we had a technician at our home. Eric was professional and curious. Our problem was solved within thirty minutes, and we had heat again! Thank you, Tiger!!!

Review 163 (2024-04-09 - Rating: 5)
They are great. Very thorough. Mike S was very observant and took his time and went through everything. Recommend this company

Review 164 (2024-06-11 - Rating: 5)
Prompt excellent serviceThank you Brett SmithMore reasonable rates than one of your competitors too!

Review 165 (2023-07-25 - Rating: 5)
Tiger Plumbing Heating and Cooling responded to my business Legacy Slots with record speed! It’s the hottest week of the year and my blower went out. They got the part order next day and installed! They saved me from having to close my business down due to excessive heat! Would recommend 10-10!

Review 166 (2023-11-14 - Rating: 5)
Magda came to our home for a water heater maintenance. She was thorough, clean and made sure to explain certain things I didn’t quite understand well. Very professional and personable as well. 😊 thank you Magda

Review 167 (2023-07-29 - Rating: 5)
Emmett was very professional, knew his job, called ahead as they said they would, and completed the repairs in a timely manner. He took the time to assess the issue and made sure he checked all other items to make sure the repairs were completed correctly.

Review 168 (2024-06-16 - Rating: 5)
If I could give 6 stars I would! Nathan was very considerate and took the time to answer my stupid questions.

Review 169 (2024-03-21 - Rating: 5)
Kevin was great with walking me through the process and options in regards to my Water heater. Id definitely use Tiger Plumbing againThanks.

Review 170 (2023-07-22 - Rating: 5)
The worker who came to my house was very friendly and professional. He thoroughly checked to make sure my pipes were running clean again and even took extra care with my old pipes that are nkt in the best shape. Will call them again!

Review 171 (2021-09-21 - Rating: 5)
Our experience with Tiger has been absolutely awesome. They are prompt and very thorough. Aric is an awesome technician and is very knowledgeable. He consistently goes above and beyond. We are very grateful to him for all the hard work he has done with a smile on his face. Highly recommend!

Review 172 (2023-12-14 - Rating: 5)
It was a great experience. Very professional and detailed. The specialist took the time to check the heating unit and notice everything that can go wrong in the future, and gave me the right information . Great job.

Review 173 (2023-11-18 - Rating: 5)
Quick response, technician arrived ahead of schedule, Tiger worked with us to make sure they could provide services tonus that was within our means, very veteran friendly company, would recommend them to anyone who needs repairs or replacements

Review 174 (2024-02-28 - Rating: 5)
Wonderful overall experience! All of staff were great to work with and effective communication. Akeem and Magda were so friendly and professional.

Review 175 (2023-05-23 - Rating: 5)
Nathen is AMAZING! He is kind and extremely helpful. We are so pleased with him and his caring nature. Tiger is a great place and they always answer our questions quickly and explain things to us as well.

Review 176 (2023-12-27 - Rating: 5)
Jay Clark was diligent and professional. Showed us what caused the problem and how he fixed it. Would recommend him to anyone needing plumbing help in the future.

Review 177 (2024-03-15 - Rating: 5)
Excellent evaluation of problem and several options offered for solution. Representative was knowledgeable and helpful. We made a contract for replacement gas lines and a water system.

Review 178 (2022-08-13 - Rating: 5)
Tiger was great. They were able to book me for a complete Furnace/AC installation within 48 hours of mine breaking unexpectedly. The guys that did the installation were very friendly, hard-working, and courteous. I have zero complaints with Tiger and look forward to using them in the future.

Review 179 (2023-08-14 - Rating: 5)
Tiger did a flush of my water heater as per yearly agreement. Technician was courteous and efficient. He also checked our toilets and recommended other services, which we declined at this time.

Review 180 (2024-01-13 - Rating: 5)
They did a excellent job..One week later somethings was still going on with my plumbing. Called thecompany and they came right out and solve the problem..Excellent service and kept me informed with the service..Thank you Jay..

Review 181 (2023-07-29 - Rating: 5)
Tiger service is awesome. The technician is highly knowledgeable and very friendly. He came on time and got the job done. The technician is an asset to the Tiger service s and represents the company in a manner that enhances the prestige of the company.

Review 182 (2023-07-20 - Rating: 5)
Aaron did a thorough check of my AC and heater to ensure my home is safe. He was kind, professional, on time, and took his time to do the job well. Highly recommend.

Review 183 (2023-09-22 - Rating: 4)
We just had them out to quote on replacing our water heater. Michael was very professional and easy to work with, but their quotes can out much higher than other places, so I doubt well go with them.

Review 184 (2023-07-07 - Rating: 5)
We discovered a leak coming from our toilet. I called to scheduled an appointment. Within 30 minutes Nathaneil from Tiger plumbing was standing at my front door. Tiger has always treated our family with amazing service and professionalism.MarkSpringfield IL

Review 185 (2023-07-12 - Rating: 5)
Dan Albrecht (as well as Aaron Whetsell and Emmett Allen) arrived on time and introduced themselves, putting on their boot coverings and getting to work, replacing our dying water heater with a new tankless system.The work was completed with minimal intrusion, and in a much quicker timeframe than I was expecting. They had a tarp down to minimize mess and keep track of their parts and tools, and cleaned up before leaving.The work done was explained to me, and the manual for the new system was left with me to review. I was also encouraged to call (Aaron left his card) if there were additional questions or if a problem should arise.These gentlemen did a great job, and I would recommend any one of them if you need plumbing or HVAC work done.Thanks again, guys!