Masters Brothers
Located in Bloomington, Illinois
Address: 4109 Wicker Rd, Bloomington, IL 61704, United States
Phone: +1 309-661-0400
Rating: 4.9
Services
- Repair services
Categories
- Electrician
- Air conditioning contractor
- HVAC contractor
- Furnace repair service
- Electric generator shop
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-13 - Rating: 5)
From the first call (thank you , Michelle!) to the completion of the job, this was a great company to work with. Very friendly, professional. Kris came to give us an estimate for installing a fan and lighting in a bathroom. He was generous with his time and had many helpful suggestions. Chris was the electrician who came and did the installation. Very courteous, upbeat, efficient. Work was exactly what we wanted. He took time to look at some problems we have with our hvac in the attic before leaving, too.Their estimate was very reasonable and they stuck to it, too.Very pleased with Masters Bros. We won’t hesitate to call them again. -
Review 2 (2025-01-02 - Rating: 5)
Really good service, These guys are really good. Peter Beadle understood the urgency and came right at 8 in the morning. He was very patient, answered all my questions and completed the job with in an hour. He stood there for good 30 minutes to monitor that everything is working as expected. 100% recommended. -
Review 3 (2024-11-20 - Rating: 5)
My furnace went out and I had to call on a weekend and Cole was super prompt in calling me right away and letting me know when he was going to be there. He took care of everything and explained what was happening and was super nice and professional. You never want to have to call anyone to repair something on the weekend but he was super nice and made the experience less stressful! -
Review 4 (2024-09-16 - Rating: 5)
Great experience with Andrew. He came out on an unrelated service call, where he went above and beyond on checking out a problem and letting me know the options available.The added plus was that while he was here, we talked about our aging furnace and a/c system. He was thorough in determining our needs and options. Andrew was very knowledgeable and knew his stuff- as we has just started considering an update. Andrew followed up with written proposals of the options as well. He answered all my questions, and was very professional at all times. Great asset for Masters Brothers and our community. -
Review 5 (2024-10-25 - Rating: 5)
The quoted price was half the competition. They were friendly, profession, punctual, and dud high quality work. They even fixed a very minor issue with the furnace at no charge. I could not be happier with how they do business. I recommended them to all my friend and family. -
Review 6 (2024-07-31 - Rating: 5)
Excellent company. I’ve done business with Masters Brothers for 10-years and cannot speak highly enough of the staff and service. Always a great experience and competitive pricing. They have now expanded services to include plumbing and just had a new garbage disposal installed yesterday. Kris, Chris, Penny, Julie and a few others are always top notch !! -
Review 7 (2024-07-29 - Rating: 5)
Very pleased with the service we received from Master Bros to fix our AC. I called and they were able to come out the same day. Fair pricing and the tech was very kind and knowledgeable. Would definitely recommend and use them again in the future! -
Review 8 (2024-07-20 - Rating: 5)
The service I received was above and beyond. Id had an outlet catch on fire on Monday July 15th and after Fire &Rescue left I called Masters Brothers for a technician to come our to replace it. I was surprised they sent someone that same day. Jake Gonsalves was on time and took care of the bad outlet and replaced another one. He was so polite and nice and a joy to talk to! I then scheduled him to come back to install a new outlet for another appliance and he was able to come back 2 days later! Excellent service, reasonable price and wonderful experience! I will definitely be using them for all future projects! -
Review 9 (2024-06-19 - Rating: 5)
Masters Brothers was fantastic! Andrew came over and explained the error code we were seeing on a new humidifier we have in our new home. He explained other things to us and then told us about an air purification system he could install using UV light. We agreed and he had it installed within the hour! Thank you Andrew for your outstanding service! -
Review 10 (2024-08-18 - Rating: 5)
Less than 2 hours ago, which was after hours, on a Saturday night, we noticed our AC unit wasn’t working. We already have a maintenance contract with Masters Bros, so we called them. We didn’t even call them right away—— next time, we will! The repairman was 30 miles away at the time. Within 30 minutes the repairman, Jeff Kenney, arrived. He diagnosed and fixed the problem immediately and we couldn’t be more satisfied!!! When we moved to Bloomington 5 years ago we had NO IDEA who to have for our HVAC services. We just guessed. We really couldn’t be happier with Master Bros. We are a 20 year military family, so we have experienced several HVAC companies. None can compare to Masters Bros! Thank you for your outstanding service!!!James and Rebecca Christian -
Review 11 (2024-08-19 - Rating: 5)
I was very satisfied with the fellow who came and fixed the wiring in the canned light above my kitchen. He did a great job, I didn’t have to wait, & was fixed in great time and has worked fine since. Thanks so much, Masters Brothers!! -
Review 12 (2024-07-24 - Rating: 5)
From the first day I moved into my brand new home (3 yrs old), my upstairs area was freezing in the winter and the desert in the summers. I called Chris and discussed my problem. He came out and discussed some solutions like a professional. He said that a zoning thermostat is the solution. We scheduled that 2 weeks later. Greyson & Jason the service tech were friendly and very knowledgeable. They had everything installed in about a half day. They showed me photos of what they did in the attic and explained how the new system works. Within a couple hours it felt wonderful upstairs and even my wife came upstairs and said it was to cold at 75 degrees lol, so you can imagine how hot it was up there before we added the new thermostat. I give master brothers and the techs a 5 stars. I will totally recommend them to anyone. Thanks again, Chris, Greyson & Jason. -
Review 13 (2024-09-22 - Rating: 5)
Landon and Robbie went above and beyond in helping me with various electrical upgrades in my home. I highly recommend Masters Brothers - I’ve worked with several different companies around here previously and will be sticking with these guys going forward. -
Review 14 (2024-06-20 - Rating: 5)
Probably one of the only things that has been right about our Tentac Home build has been the heating and cooling system . Prompt reliable service anytime I have had questions or just yearly maintenance. We will continue giving our business to Masters Brothers because of their reliability and quality service. -
Review 15 (2024-06-19 - Rating: 5)
Making an appt for my spring service was easy. Then, I was notified which technician was coming to my home and when he was on his way. He arrived promptly. He was polite, respectful of me and my home. He wasted no time but did a thorough job. I am very happy with the service I received. -
Review 16 (2024-06-15 - Rating: 5)
Kris Walker came out on a Saturday which is outside of their normal business hours. He was very professional and courteous during the appointment. He was thorough and timely in diagnosing the issue. He did a great job. -
Review 17 (2024-04-06 - Rating: 5)
Highly recommend the team at Masters Brothers. Called for an estimate for adding wiring for a hot tub. Had a visit in two days, which included a discussion of what they could do that would support my hot tub, but also a plan that added the most value by avoiding digging up the yard and in adding an outlet for power in just the right place and in a way I had not even considered. The pricing was very good. The technician arrived on time as scheduled within 7 days of the estimate. Throughout the install I was impressed with the care taken to avoid causing issues with the run to the tub location, the quality of the supplies used and the willingness to answer my questions, even the dumb ones (my definition). Overall I received more than expected at a price lower than I had received from other electricians. Great Job Masters Brothers. -
Review 18 (2024-10-24 - Rating: 5)
I have an annual contract with Masters Brothers. It gives me peace of mind to know my AC and heating systems are clean and ready for the upcoming seasons. -
Review 19 (2024-04-11 - Rating: 5)
Masters Brothers installed two EV wall chargers in my garage which required running wires from a downstairs panel. They were extremely responsive, professional, and provided fair pricing. The two servicemen that came out were extremely friendly, respectful, and a pleasure to do business with. I live all the way down in Tuscola and they made the trip. I would highly recommend them for any service. -
Review 20 (2023-12-18 - Rating: 5)
Updating our review based a fantastic service again! While out of town in a 2 month trip, we got an alert that our shop was falling below minimum temp. Called Masters and they had someone out there and had it fixed within a couple of hours. Now thats service! Important to us because we have some freeze sensitive items in the shop and, well the shop cats were cold, LOL. We call Masters every time we need something and they respond every single time with outstanding service and easy to pay online bills. Theyll be on our call list every time we need something, and especially if we are far away and need help without being able to be there. BRAVO!Original review:Weve had Masters Brothers do most of the electrical work on our farm for a few years now, including a very complex addition/re-wire a couple of years back. This year we installed a pool and needed wiring for the pump and heater, as well as a natural gas feed off the meter.Kris and Doug collected the information theyd need prior to coming on site, and Doug and I had a few phone calls to discuss strategies and placement of the gas line and junction boxes. Over the course of the morning Doug did an outstanding job getting everything all hooked up, and we are several degrees warmer in the pool now that before (excellent!). Doug did a great job of explaining everything, providing options, and finishing the install exactly as wed discussed.If you want a company that shows up on time, brings the right equipment, and plans ahead for options to talk you through them, you cant get better than Kris handling sales at Masters Brothers and Doug doing the install. Kudos to a great experience.Greg & December Williams, McLean County, IL -
Review 21 (2024-02-27 - Rating: 5)
I always have a good experience with Masters Bros. Theyre friendly, professional and provide the best service. Huge thanks to Michelle and Kris who helped me repair my thermostat quickly, efficiently, and cost effectively!I would never use anyone else than Masters Bros! I highly recommend them - they really are the BEST! -
Review 22 (2024-06-08 - Rating: 5)
Can’t say enough about the great service & staff at Master’s Bros! From Chris, who came out to look at my projects, to the gals in the front office to Rob & Jake for their above & beyond work at my house, 5 stars across the board. Plus a very reasonable price for their work. Deb P, Bloomington, IL -
Review 23 (2018-02-24 - Rating: 5)
These guys have always been great to work with! Our kids were having problems with bloody noses at night from the dry winter air. We call Masters Brothers about a whole house humidifier. They came out explained our options and price differences and had it installed the same day. Now several weeks later no bloody noses! Good people and helpful service at a fair price. -
Review 24 (2024-06-29 - Rating: 5)
High marks for Master Bros. Had a small issue with the air conditioner and they resolved it very quickly. Penny got everything scheduled and Kris provided exceptional customer service! -
Review 25 (2024-05-16 - Rating: 5)
Recently had them do a duct cleaning and replace my homes air conditioning unit. Performed work very quickly after replacement was determined to be necessary. Workers did work quickly and professionally. Definitely recommend them for any home HVAC project. -
Review 26 (2024-01-24 - Rating: 5)
Master Brothers are excellent. Todd, in particular, went above and beyond to take care of an issue with rerouting the venting for my new cooktop. It is so reassuring to know that there is a company with employees that can be trusted to not only do a great job but also be polite and professional as well. Thank you Master Brothers! -
Review 27 (2023-09-01 - Rating: 5)
We had Master Brothers install a new furnace and AC system in our house shortly after we bought it in 2016. Until this week, we had never had a problem with it. Tuesday morning we woke up to no AC and no power at the furnace. Called Master Brothers and they were out that afternoon. Unfortunately for us, we ended up needing a few pretty expensive parts to get our less than 7 year old furnace and AC back up and running again but the technician that helped us couldn’t have been better. He had to make multiple trips back to Bloomington to get parts and made us feel like we were his toppriority for the almost 6 hours that he spent at our home. Since we didn’t register our units when we purchased them in 2016, our warranty was up but Master Brothers helped as much as they could. They discounted everything we ended up needing, ensured we got the best rebate available for the new parts, and even gave us a service contract. Landon was very professional in all aspects of the work performed and made an additional trip out 2 days later because we had some questions about the new thermostat. Top notch service and repair work. Would 100% recommend Master Brothers and Landon for any HVAC work. -
Review 28 (2024-05-30 - Rating: 5)
We absolutely love this company!! Everyone is so kind and helpful! Andrew explains everything so thoroughly and goes above and beyond to take good care of us!! We highly recommend this company for your needs with heating, cooling, electrical!! -
Review 29 (2024-06-05 - Rating: 5)
Master brothers did an excellent job. They replaced my dryer plug and receptacle. They arrived on time and were courteous. Thank you! -
Review 30 (2024-11-27 - Rating: 5)
The technician was very polite, efficient, and knowledgeable. I will definitely use them again. -
Review 31 (2024-12-11 - Rating: 5)
The tech was quick to diagnose my issue and fixed it promptly. He was kind and professional. -
Review 32 (2024-04-22 - Rating: 5)
Our Masters Bros service tech, Jeff Kenney, is always polite, professional and completes the necessary work with excellence. I appreciate the great service - thank you Jeff & Masters Bros! -
Review 33 (2021-02-22 - Rating: 5)
Update to my review. Furnace issues this time :) We had our furnace go out today. Kristopher was able to come our within a couple of hours of our call. He got in and figured out what the problem was, went and got the part and had our furnace up and running very quickly. Very great service at extremely reasonable pricing. Absolutely recommend!!!Air-conditioning recently went out The evening before Father’s Day. We call master brothers and Jeff was able to come out within 45 minutes and fix our air conditioner as well as detect a gas leak that we had. This was very fortunate as we do not know what it happened if we didn’t realize we had a gas leak. Jeff was able to get our air conditioner up and running in no time. Great service very professional as well as not extremely expensive even for an emergency, even though it was an emergency Call. I am extremely happy with the service I received and would recommend Master Brothers to anyone who needs great service As well as not being taken to the cleaners on price. -
Review 34 (2024-05-23 - Rating: 5)
Showed up a few minutes early, was quick, thorough, and Jeff was awesome to work with! They cleaned out the water heater and tuned up the AC and everything is running well. -
Review 35 (2023-06-10 - Rating: 5)
Chris Otte was excellent! He brought power to the center ceiling of the living room and master bedroom and installed a ceiling fan in each room. They work great and he did it without damaging any drywall. I would recommend these guys for any of your electrical or HVAC needs. Kris Walker in the office was equally helpful in setting up the appointment and knowing which technician to send. -
Review 36 (2018-12-14 - Rating: 5)
I have been a customer of Masters Brothers for many years....three homes to be exact. They are professional, thorough, price competitive and quality work. I also leveraged their duct cleaning in my latest home. Amazed at the cleaning result. Tim, Kris, Jeff, Todd, etc.....all do a great job!Yesterday, my humidifier was not working. Kris came over and quickly determined the problem and walked me through it and the solution. He installed the new part and ensured I received my service contract discounts. All resolved in an hour or so. Excellent! -
Review 37 (2024-02-09 - Rating: 5)
I am so incredibly happy with my experience with Master Brothers. They really went above and beyond replacing my furnace, air, and pipes. I can’t thank them enough. The nicest people!!! -
Review 38 (2023-11-01 - Rating: 5)
I email Masters Bros over the weekend that my daughter’s furnace wasn’t working. I received a call at 8:10 am Monday and they promptly arrived at 2:00 pm. Checked for the problem and had it fixed in 15 minutes. Couldn’t ask for better response and service. -
Review 39 (2024-03-13 - Rating: 5)
As always, the crew at Master Bros went above and beyond! Excellent service!A special thanks to Christopher for a job well done on our motion sensor lighting -
Review 40 (2022-12-13 - Rating: 5)
I had some minor electrical work done at my house. I got on the schedule quick, the electrician (Chris) was on time, respectful, and work diligently to resolve my issues. I’m very happy with the service and will be calling Masters Bros again when I need more electrical work. -
Review 41 (2019-06-09 - Rating: 5)
Im incredibly pleased with my service from Masters Brothers. They were able to schedule a quick visit on relatively short notice, and my technician, Todd, was very professional and able to accomplish everything I needed in a short amount of time. I appreciated the honest communication and transparency of the issues at hand... and the price was totally reasonable. Highly recommended! -
Review 42 (2019-03-18 - Rating: 5)
Weve had two separate occasions now to work with Masters Bros. One last summer with our A/C and this month working with getting our power box on the outside of our house being replaced. They were very easy to work with and always professional. We will use them again and recommend them to everyone! -
Review 43 (2024-11-11 - Rating: 5)
If you need service for your furnace or air conditioner I highly recommend Master Brothers for the job. They arrive on time and are courteous and knowledgeable. Five star service! -
Review 44 (2024-12-18 - Rating: 5)
Jake did an amazing job. Highly recommend! -
Review 45 (2024-04-17 - Rating: 5)
Our electrician Jake was fantastic. Came out immediately and fixed the problem within 30 minutes. I would give them 6 stars if I could. -
Review 46 (2024-09-23 - Rating: 5)
Jeff is great. You are lucking to have him working for Master Bros. -
Review 47 (2018-09-10 - Rating: 5)
Great initial response; great price, beat Lowes significantly. I initally scheduled it about 45 days, but changed my mind. I called on a Wednesday and they set it up to install the next Monday. Here at the appointed time, neat, professional, skilled, cleaned up after themselves. Very satisfied. I have been using Masters Bros for A/C and electrical since I moved here about 4 years ago. I stick with a good thing. Masters Bros. is a good thing and good group of people to work with. -
Review 48 (2019-12-12 - Rating: 5)
From the initial phone call to set up an appointment to the moment they completely finished cleaning out our ducts, everything was better than anticipated.Heidi was very helpful when I called, answering questions that I had. Jeff was our technician and he worked his butt off. He was polite, and didn’t seem to mind when we would ask about things, and again, worked extremely hard to get the job done.When all was said and done, the ducts were near spotless, and cleaned up like no one was ever even there. I would highly recommend using Master Brothers! From start to finish, they were outstanding! -
Review 49 (2024-10-03 - Rating: 5)
Great service and always on time. I would give them a 11 on a scale of 10 -
Review 50 (2019-04-23 - Rating: 5)
We needed to have our A/C and Furnace replaced. After a little shopping around, we landed on Masters Brothers and I’m glad we did. Nathan made sure everything was clearly laid out in our quote and there weren’t any surprises in the end. It only took them a half of a day to complete the whole installation. Had I not asked them to come out I would have never known they were there. Rick made sure everything was done just right and there was no mess at all afterwards. I’ve already noticed a difference with the temperature consistency in my house and I am LOVING my new smart thermostat!! I would definitely recommend Masters Brothers to anyone who needs to have any HVAC work done. They are a great! -
Review 51 (2019-01-14 - Rating: 5)
Masters Bros installed our Air Conditioner so when we needed our whole house generator serviced we switched to Masters as we had been so pleased with our first experience. The technician did not disappoint - he was early, professional and did a great job. Masters all the way for our household. -
Review 52 (2019-09-13 - Rating: 5)
Our AC went out over a couple of very hot days. I called Masters Bros and they sent Kris out the next day. He got it to work again and spared me the cost of replacing a motor in case it stayed working. It went out again 3 days later, and Kris was back first thing the next morning to fix it. Extremely professional, great to get along with, amazing service. I very highly recommend Masters Bros and Kris! -
Review 53 (2019-05-31 - Rating: 5)
Masters Bros has done excellent electrical and HVAC work for us for years! Fast response time...friendly, respectful service...thorough explanations of problems found and solutions offered. I really appreciate the loyalty program where I am treated like a VIP! I highly recommend them! -
Review 54 (2019-11-20 - Rating: 5)
Master Bros did a furnace check up for us today. Todd was very friendly, humorous, personable, and professional. He checked everything and even gave us a hint that will help us save a few dollars. We highly recommend Master Bros. and will call them again. -
Review 55 (2020-05-15 - Rating: 5)
Got a new furnace from these guys last year (2019) and a new A/C installed today (2020-May-15). Hopefully will not need anything new from them for a while, but would absolutely call them if I did. Professional, clean, you could hardly tell they came. Dustin did a great job with our installation! -
Review 56 (2016-08-25 - Rating: 5)
Very pleased with Masters Brothers. Called around 10:00 because I noticed rain leaking in that morning around my furnace. They had someone out to my house by 12:30. Todd quickly diagnosed and fixed the problem, gave me some general tips, and guaranteed that if I still had problems the next time it rained theyd come back out for free and re-evaluate. Very friendly, fast, reasonably priced service! Would absolutely recommend. -
Review 57 (2024-03-15 - Rating: 5)
Our HVAC system was inspected by Andrew of Masters Brothers. Andrew was very thorough in his inspection.Bill and Jennifer -
Review 58 (2020-05-15 - Rating: 5)
Masters Bros installed a Daikin mini-split system for us in March. They were very accommodating and prompt in planning the system in our glassed-in porch. The work was very professional, very neat, and the resulting product has allowed us to use the room in March, April and May when it otherwise would have been too cold for comfort. -
Review 59 (2018-06-15 - Rating: 5)
Have a maintenance contract for heat/ac and generator with Master Brothers. They always do a great job. Everything is explained, every question answered and they aim to please. Great company to do business with. Tim was just out to service my a/c and did a great job. Thanks Master Brothers -
Review 60 (2018-09-19 - Rating: 5)
We had Master Brothers for quite some time and have always been satisfied with their promptness and their phenomenal work. Thank you for your services. Would recommend them to anyone who needs heating or a/c work done. -
Review 61 (2019-11-08 - Rating: 5)
Masters Brothers does our annual maintenance on furnace and a/c. I like that they bundle pricing for both of them. In 2017 we had maintenance on our furnace and a couple weeks later the furnace wasn’t working. The repair man said he’d left something connected incorrectly during the maintenance and didn’t charge us for the second visit. A few weeks later we had more problems and they came out on a weekend, right before Christmas and repaired a worn out part before we flew out of town that morning. Repair man even ran to a part shop in order to repair the furnace before our trip. Saved us from frozen pipes. -
Review 62 (2017-07-12 - Rating: 5)
Excellent, professional and prompt service! Always happy with their professional staff. Adam came today for a regular maintainence check/cleaning. He was extremely professional and considerate, he even removed his shoes when going from working outside on A/C to the basement furnace. Highly recommend! Thanks Masters Bros! -
Review 63 (2024-03-19 - Rating: 5)
Always a positive experience. Friendly, knowledgeable, and clean. Consistently our first choice for all of our electrical and HVAC needs. -
Review 64 (2021-04-19 - Rating: 5)
Nathan was great. He was very knowledgeable and helpful. They made scheduling quick and easy as well which I appreciate. It did not take a long time and did not have a 4 hour window to wait for them. They were here on time and easy to do. I will call them again when needed. -
Review 65 (2016-01-14 - Rating: 5)
Great experience with Masters. Came home from work to a non working furnace. No fun in January! Kris promptly returned my call the next morning ( I didnt indicate urgent otherwise they would have come out same night!).He was there as promised within an hour and my heat was back on in less than 30 mins! He was extremely thorough and told me everything he checked and final diagnosis. Customer service from Kris was phenomenal! Masters is top of my list for future HVAC needs!! -
Review 66 (2024-07-15 - Rating: 5)
Weve used Masters Bros. For the past 10 yrs. They have done new construction electrical for an addition we put on our home as well as some electrical remodel work that we had done. We also have a permanent generator that they installed and service annually.We have found the electricians always, profession, prompt and friendly. I highly recommend them for all of your electrical needs. -
Review 67 (2022-04-25 - Rating: 5)
Master Brothers put in a new HVAC for us and we finally have the right size units for our house. Before putting in the new units they cleaned our ducts. In true Illinois fashion we have used both the heat and the A/C in April and they have both been great! Thanks Master Bros! -
Review 68 (2016-11-05 - Rating: 5)
I would highly recommend the duct cleaning service. We did it during their October promotion, so it was $100 off, and a great price. It has made a huge improvement in the air quality in our house. And when they were here, they explained how to run our furnace more efficiently, which we really appreciated! Very nice and helpful folks. We will be calling them for our future HVAC needs for sure. -
Review 69 (2017-09-06 - Rating: 5)
We had water leaking on the floor around our furnace. We called Masters Brothers to come and resolve the issue. Adam was very prompt and quickly found the problem. We have used Masters Brothers when we have had issues with our heating/air conditioning system. They are quick to respond and identify the problem. The technicians are knowledgeable, personable and very good at explaining what they have doneto remedy the situation. It is comforting to know you can expect prompt, knowledgeable service when you need repairs. Give them a call when you need assistance with your heating/cooling concerns! -
Review 70 (2015-08-06 - Rating: 5)
Great experience with this company. We needed a new switch and instead of charging us for a new one he just let us know that we could switch it with a higher one that wasnt needed elsewhere in the box. He was honest with us. He could have made us purchase new switches and charged us a bigger bill but he didnt. Now we will use this company anytime we need anything because we know they are honest and legit. -
Review 71 (2020-03-26 - Rating: 5)
Chris is the best! Always comes through and goes above and beyond with his work! Today he put in a generator plug for us for peace of mind. We are always happy with Masters Bros and Chris is an expert in his field and truly cares about his customers! He rocks! -
Review 72 (2024-03-25 - Rating: 5)
Landon was great and easy to work with. Handled all of our questions quickly and walked us through the whole repair! -
Review 73 (2019-12-19 - Rating: 5)
Installed a new construction residential 3 zone HVAC for thousands less than local competitor quotes a few years ago. Install much faster then the many of the other contracted labor businesses ( exterior siding, floor tiling, etc.) Replaced a faulty computer board in furnace two years later no questions. Good follow-up. Would definitely recommend. -
Review 74 (2020-05-25 - Rating: 5)
Today, Sunday PM, and I attempted to switch my geo thermal system from Heat to Cool but in the process my thermostat locked up and needed a PIN to unlock. I had no reference to a PIN entered last Fall when Kris installed a replacement geo furnace but, I had his cell phone as he is my Masters Bros. serviceman. After 1+ hours of texting and phone calls with Kris and, after he contacted two resources for help he got me up and running with a factory default PIN...and, at NO CHARGE! He helped me, a Masters Bros. customer, ON HIS OWN TIME and, AFTER NORMAL BUSINESS HOURS! What more could I ask? -
Review 75 (2018-07-18 - Rating: 5)
Had a new A/C and furnace installed in June. Im very pleased with the work they did. The technician, James, took a lot of pride in his work and did a great job. I highly recommend this company. -
Review 76 (2019-05-14 - Rating: 5)
We were new in town and Kris came to do an initial inspection and PM on our HVAC system. He was prompt, courteous, capable and professional. We were also cleaning some water from our basement after a torrential rains the night before. Kris took the time to check our basement walls for any serious issues, make several phone calls to ensure we had access to any support we might need and checked our gutters. He went way above and beyond our expectations and if that represents the company ethos, we are customers for life. All on top of a thorough check of our HVAC. Thanks again...Highest recommendation! -
Review 77 (2017-09-05 - Rating: 5)
Great company to do business with. Friendly and knowledgeable staff. Always on time and they do a great job! We have had them to all kinds of work in the past 4 years. From air duct cleaning, furnace and air conditioning service or even just adding a new outlet or light this is the company to use!! -
Review 78 (2016-10-05 - Rating: 5)
Todd Herbert did our maintenance, cleaned our ducts and installed our new humidifier. He was extremely personable, detail oriented and neat. He was focused on doing the job right. He explained the instructions clearly on the new humidifier before he left. Even the dog thought he was awesome! -
Review 79 (2019-03-19 - Rating: 5)
Chris, Kris and Jeff came out to install a wood shop dust collection exhaust system for me. They were truly awesome, they did a great job and cleaned up afterwards. Really enjoyed getting to know the three of them and look forward to seeing them again. Thanks Masters Bros!! -
Review 80 (2020-05-04 - Rating: 5)
We recently moved into this area of Bloomington Normal, and were looking for a reliable company to maintain our heating and A/C units. It appears that we made a good choice. I was so pleased by the professionalism and responses, that I immediately asked if he would do another electrical project for us and it will take place soon. -
Review 81 (2024-12-16 - Rating: 5)
Excellent professional service. Extremely pleased!! -
Review 82 (2019-11-07 - Rating: 5)
Todd just left after squeezing us in for a yearly check up of our system. He was amazing. He explained our system to us—we have had it a year—and recommended we run the fan always to save money to utilize the system as it was designed. He was the best! -
Review 83 (2023-07-27 - Rating: 5)
Andrew is very professional. He always takes care of our HVAC needs promptly. Appreciate his workmanship. -
Review 84 (2024-07-24 - Rating: 5)
I cant say enough about Chris from Masters Brothers. He is very knowledgeable and I really appreciate that he explains what he is checking and what was fixed. I recommend the company and Chris to everyone! -
Review 85 (2020-08-08 - Rating: 5)
This is a good group of folks to work with from the office to the techs. Ive always appreciated the technicians - they are free to communicate candidly, give their opinion, and educate. Theyre under no pressure to sell anything. HVAC is an technological area of mystery, and its nice to be able to trust the business youre dealing with. -
Review 86 (2015-04-10 - Rating: 5)
I have MastersBros for my heating/air (maintenance). I have an automatic standby generator and just had my duct work cleaned. All awesome work, all representatives let you know all the work they are doning and are very friendly. -
Review 87 (2024-07-31 - Rating: 5)
Jake and Robby were great! We use Master Brothers for all our electric needs and have been thrilled with the service! -
Review 88 (2021-01-21 - Rating: 5)
Kris W. & the gentleman who helped him gave me outstanding service. Jeremy M. fielded my call promptly & Kris called me back ASAP. THEY NOT ONLY GAVE ME 100% SATISFACTION. THEY SHOWED ME GENUINE COMPASSION AND UNDERSTANDING. As a USMC Vet, I can honestly say they went above & beyond. Im proud to stand for & support this business. God bless U all & thank you so very much. Semper Fi -
Review 89 (2024-06-19 - Rating: 5)
Robbie the electrician was awesome. Knowledge and very professional. -
Review 90 (2017-09-09 - Rating: 5)
Ive used Masters Brothers on two occasions and both times the service was quick, friendly, very reasonable, and the appointment was right on time! I will definitely be calling them in the future and highly recommend them. -
Review 91 (2018-05-09 - Rating: 5)
Had a new A/C system installed this week. Luke, the installer was efficient (came early and finished when he said he would), knowledgeable and clearly explained our new system. We are very pleased. -
Review 92 (2020-06-04 - Rating: 5)
Todd was great! Had a few issues and he addressed all with full explanations and options! Great company and was available earlier than scheduled! Would highly recommend this company to others! -
Review 93 (2023-08-23 - Rating: 5)
On one of the hottest days of the year, and while I certainly wasnt expecting because of such a day, that is exactly what I received: great turnaround service time! TKU Masters Brothers! -
Review 94 (2017-11-10 - Rating: 5)
We needed to have ducts cleaned in multi-level home due to odor.Technician first assessed the problem, quoted competitively, completed the job within time and cost quoted and did an excellent job. -
Review 95 (2017-11-11 - Rating: 5)
Kris was here for our first maintenance on our generator and did a great job. He is very personable and explains everything in detail. -
Review 96 (2024-06-20 - Rating: 5)
June heat wave was going full blast when I noticed it kept getting hotter in the house. Come to find, my central air unit outside was not kicking on. Called Masters Bros. Michelle was not optimistic she could have someone help me until hours later or the next day, but said shed try. Called a few minutes later and said Jeff and Johnny were on the way. I was tickled. Didnt take them long to determine the problem, replaced a bad part and the house was cooling off! Both very competent employees and extremely polite. Great company to deal with. -
Review 97 (2014-01-24 - Rating: 5)
Excellent company to work with .. Kirk and Landon are my favorites , although the other electriciansare also very nice and do great work. I will continue to refer and use Master Bros !! -
Review 98 (2018-10-05 - Rating: 5)
Technician Kris Walker arrived on schedule to perform annual maintenance for the whole-house Generac generator. Even though it was raining out, Kris completed the engine maintenance & functional checking as needed. In addition, its always enjoyable to visit with Kris. -
Review 99 (2018-05-10 - Rating: 5)
Every person I interacted with pleasant and they did a great job of explaining my options and setting me up with the best solution. Our family highly recommends Master Brothers! -
Review 100 (2024-06-20 - Rating: 5)
They were very good came on time and was very professional. -
Review 101 (2018-07-28 - Rating: 5)
We had a new HVAC installed a few weeks ago, and its all going well so far! The team who worked on it and the technician who looked at it were very knowledgeable and helpful. -
Review 102 (2024-05-22 - Rating: 5)
One word is all that is needed - excellent. Chris was knowledgeable, efficient, and just the best! Installed a ceiling light and switch where there wasnt one. Definitely recommend and I will certainly use them again. -
Review 103 (2021-04-14 - Rating: 5)
Great service men, we have access maintenance in spring and furnace maintenance in fall as well as our generac generator service. Peace of mind appreciate Masters bro. Great com! -
Review 104 (2023-11-29 - Rating: 5)
Quick response times. Their professionals go above and beyond. Uncanny ability to assess a situation and fix the issue promptly. -
Review 105 (2023-11-10 - Rating: 5)
From the first phone call until the project was finished they were friendly, professional, and high quality. -
Review 106 (2024-04-24 - Rating: 5)
Cole Hess was very thorough and finished his task in timely order. He answered all our questions about some problems weve been having with the thermostat. He was extremely knowledgeable about heating and air. -
Review 107 (2024-04-01 - Rating: 5)
Masters Brothers are always very professional and friendly both on the phone and in person. They are able to get a technician out in a timely manner and issues are fixed quickly and affordably. They are our go to for issues around our house….highly recommend them! -
Review 108 (2017-10-06 - Rating: 5)
Great customer service, very professional. Fixed my system in no time. They are now the go to company for all my HVAC needs! -
Review 109 (2024-05-24 - Rating: 5)
Knowledgeable service people. Always eager to talk to me and go over the service performed. ⭐️⭐️⭐️⭐️⭐️ -
Review 110 (2024-04-19 - Rating: 5)
Great service and performes quality work at a reasonable price. -
Review 111 (2017-11-17 - Rating: 5)
We have used them several times and they do great work and the techs are always profession and personable. -
Review 112 (2019-07-17 - Rating: 5)
This is the second time we have used Mastersbros and were very pleased with the service both times. We will call them again when we need them. -
Review 113 (2024-03-15 - Rating: 5)
Great service! Always on time and always get the job done. -
Review 114 (2018-10-31 - Rating: 5)
Ive known the Masters boys for many years and they run their business in the same way they conduct their personal lives - with integrity! Clint Kaeb -
Review 115 (2024-11-18 - Rating: 5)
The service was great. -
Review 116 (2023-11-30 - Rating: 5)
My technician was prompt and very professional! Awesome job!! -
Review 117 (2024-04-16 - Rating: 5)
Excellent, professional service and personnel! -
Review 118 (2024-03-22 - Rating: 5)
Excellent Service - would highly recommend!! -
Review 119 (2019-08-10 - Rating: 5)
Just had a new geothermal installed. Perfect job and very friendly! -
Review 120 (2024-01-25 - Rating: 4)
On time, courteous, job done. Good deal. -
Review 121 (2021-09-22 - Rating: 5)
Always had a good experience with maintenance as well as a total replacement/install. -
Review 122 (2023-09-05 - Rating: 5)
Always on time, quality work at reasonable rates. -
Review 123 (2021-07-26 - Rating: 5)
Masters Bros provided us with a competitive quote the same day they came to look at our AC unit. The install was quick and professional. They are prompt with service calls and have wonderful employees. Kris Walker is an amazing asset to your company. He is friendly, personable, professional, and knowledgeable. I cannot emphasize enough how much I appreciate his time, effort and empathy for the situation we were in. Kris is worth his weight in gold! -
Review 124 (2019-08-12 - Rating: 5)
I highly recommend Masters Brothers. They were very reasonable and accommodating to our needs. They had to make 2 trips and several hrs to diagnose what was going on with our central air unit and only charged us a flat rate of $69. They had it diagnosed and fixed for a third the cost another local company wanted just to diagnose the problem. We will definitely be using them in the future for any other issues we may have. -
Review 125 (2017-09-17 - Rating: 5)
This is a fantastic local company--quick for quality service and reasonable prices. We especially love Kris and Adam, who have saved us in resolving countless electrical issues at our very old house. They are experts at troubleshooting electrical issues and finding reasonable solutions. Timeliness, cleanliness of the job site, respect on the job--these are all things you can expect when you call Masters Bros. We are so happy to have found them! -
Review 126 (2023-12-08 - Rating: 5)
Fast, professional, friendly, high quality. -
Review 127 (2018-08-10 - Rating: 5)
Ive had them come to my home on two separate occasions. Once to install 3 outdoor outlets and the other to install 2 garage wall lighting that had not been there for decades and to change lighting on an existing wall mount. Both times they were on time. They were friendly. The work was done RIGHT and professionally. And the prices were actually GREAT!!!! These electricians dont rip you off like the others do. Im proud to say I found my forever electrician service company!! I highly recommend them to everyone!!! -
Review 128 (2020-06-26 - Rating: 5)
Master Brothers has always been a great place to do business with. I am very impressed how kind and professional their staff is. Kris did a great job. He called me to inform me he was coming early, did the repair and texted me when he was done. From the time I called for an appointment to the time the repair was made was less than 3 hours. Now that is great customer service! I highly recommend them. Jim Kaufmann -
Review 129 (2019-07-21 - Rating: 5)
Our A/C went out Friday afternoon. We called Masters Brothers and were told a service man would call us. Within 10 minutes Jeff called to say he was on other calls and couldn’t get here for one hour!!!! One hour.....with this heatwave I was thinking it would 24 at least!!! Jeff even called back to tell us he would be about 10 minutes late! Jeff had our A/C back in service within 30 minutes and he carried the parts on his truck. This is the best service I can remember in a long time and maybe some of the best I’ve ever had!! Thank you Masters Brothers and Jeff, you did an outstanding job. We highly recommend you to all of our friends and family. -
Review 130 (2018-06-16 - Rating: 5)
We called for service for our air conditioner on this extremely hot day. Kris W. was at our home in about an hour after our call. He quickly figured out the problem and our unit was up and running immediately. He was very polite and professional. We will definitely use Master Bros. againNeil Napolitano -
Review 131 (2018-11-13 - Rating: 5)
Very friendly and courteous. The technician was happy to explain things and perhaps one of the things I respect most is that the area was clean upon departure. Thank you!! -
Review 132 (2012-08-18 - Rating: 5)
Landon from Masters Bros was excellent! The ladder he needed was delivered about 90 minutes late, but that didnt affect his attitude. He stayed and worked with my technicians until 7pm and got all the work done I needed him to, even after I gave him more work he didnt expect. The finished project was also top notch. I will be using Masters Bros from now on for all my wiring needs for sure! Thanks!-Jimmy Huber, Owner of ACPC Repair -
Review 133 (2024-11-01 - Rating: 5)
Chris and Jeff were on time, ready to work, and before they began they put on blue booties to protect the floors. When the work was completed, they thoroughly cleaned up. They were professional and personable. -
Review 134 (2019-08-02 - Rating: 5)
Thank you so much Master Brothers, for helping us add more lighting to our kitchen! We are very satisfied with the work you did, and would highly recommend Masters Brothers to anyone needing this service. -
Review 135 (2018-04-22 - Rating: 5)
Professional, punctual, courteous, thorough. I have had nothing but positive experiences with Masters Bros and look forward to working with them in the future. -
Review 136 (2017-09-13 - Rating: 4)
Courteous, on time, professional. I recommend Masters Bros for electrical work. -
Review 137 (2018-10-13 - Rating: 5)
Prompt, professional service. Great company! -
Review 138 (2018-08-02 - Rating: 5)
Chris was awesome! Worth every penny! -
Review 139 (2023-01-05 - Rating: 5)
Very accommodating for good service and communication. -
Review 140 (2017-10-17 - Rating: 5)
Professional, courteous, knowledgeable, and quick response. Ask for Kris! -
Review 141 (2017-11-01 - Rating: 5)
Awesome quick and friendly professional service! -
Review 142 (2019-05-07 - Rating: 5)
Friendly, professional, courteous, and customer-oriented! -
Review 143 (2023-10-02 - Rating: 5)
Wry prompt and professional