Roto-Rooter Plumbing, Drain, and Water Cleanup

Located in Bloomington, Illinois

Address: 707 N East St #4, Bloomington, IL 61701, United States

Phone: +1 309-316-2922

Rating: 4.7

Services

On-site services
Online estimates
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-08 - Rating: 5)
Randy and Shaun were awesome to deal with. Our water heater very clearly needed replaced and these guys came out next day to quote, and we scheduled them for the next morning to install. Professional, knowledgeable, courteous, and generally good dudes. Would definitely recommend.

Review 2 (2024-10-24 - Rating: 5)
Technician came early which was a good thing because my sewer was backing up. He was very professional and courteous. Also Roto rooter was cheaper than the other companies I had come out by over $300 and he didnt try to scam me into getting other unnecessary work done

Review 3 (2024-08-31 - Rating: 5)
Mason, Conner, Tony and Kurt were all fantastic. They were to a man courteous and helpful, and explained the process as they went about expertly doing their work. The handover to each of their respective jobs in the project was seamless from replacing plumbing, cleaning the pipes, and making sure the basement in the house was clean before they departed.

Review 4 (2024-09-05 - Rating: 5)
First time calling Roto-Rooter and pleased with the technician, Connor, and his knowledge shared with me. He was also a very personable guy. Thank you.

Review 5 (2024-10-07 - Rating: 5)
From placing the call to completing the task Roto - Rooter was the right choice for us . out tech was curtious , professional took the time to explain what the fix was and fixed a clogged kitchen & bathroom sink .I appreciate the service and will use in the futureThanks Connor

Review 6 (2024-07-17 - Rating: 5)
Was experiencing a backup in sewer. I called Roto- Rooter at 2:30pm and Kurt was here at 4:30pm. Tech Elijah arrived a few minutes later and resolved issue in a few minutes. Outstanding service!!

Review 7 (2024-07-22 - Rating: 5)
I had a plumbing issue that i was not able to correct as i thought i could. I contacted Roto Rooters and was immediately on their schedule. Anthony arrived on time, quickly diagnosed the problem, quoted me a fair price and made the repair successfully.

Review 8 (2024-12-30 - Rating: 5)
Great service!!! Diagnosed the problem, came up with a solution, and installed, everything is good!!

Review 9 (2024-02-03 - Rating: 5)
We had a last minute issue with our new stove installation. The valve broke off to the gas line. Root-Rooter was able to accommodate us the same day and get someone out to repair. Communication was great and they gave me a call an hour prior to arrival. Techs were professional and polite. I had some questions afterward and received a call from Brian who was very helpful in resolving my concern. We would absolutely use them again if needed and highly recommend

Review 10 (2024-05-15 - Rating: 5)
Conner and his supervisor were fantastic! As was everyone I spoke with here. The process of online inquiry was easy and fast. They called about the problem within an hour, if not sooner, and we were able to be scheduled same day. Highly recommend these services.

Review 11 (2024-08-18 - Rating: 5)
Booked easily over the weekend, technician was knowledgeable and friendly. Job completed fast and well.

Review 12 (2024-10-08 - Rating: 5)
Very fast and friendly! My service window was 1-3pm and they were all finished fixing the problem by 1:30.

Review 13 (2024-11-26 - Rating: 5)
Excellent service very polite And very sociable… Will we request Connor the next time

Review 14 (2024-03-24 - Rating: 5)
Second time I’ve had to call roto-rooter. They are fast, organized, and so helpful from customer service to dispatch to actual service. Very happy on both occasions and very thankful. They got out here at an odd time and really helped me out of a jam!

Review 15 (2024-05-05 - Rating: 4)
The first time they came out to fix my sump pump I just needed the pipes to be reconnected. There was a mention of replacing the check valve with no explanation as to why so I told them no. I had originally given them a low rating due to poor communication. I did get a call and there was much better communication and they came out and changed that the check valve explaining that it needed to be up to code.

Review 16 (2024-06-27 - Rating: 5)
Connor was great! Explained everything that he was going to do and advised me on other things that could be problematic in the near future.

Review 17 (2023-12-22 - Rating: 5)
Zach and the team (4 fantastic guys) cleaned out what a competitor couldnt after the competitor supposedly cleaned out in two tries. Zach and the team determined the root (no pun intended) of the problem with the roots continuously getting into the clay pipe. Do I like the amount of money its going to cost me to repair?? Nope. Although once the sewage line on my property is fixed, I should never have a sewage back up due to the roots again.These guys were scheduled to come yesterday 4-6pm. I was their last stop of the day. They arrived at 7:30pm and did an amazing job and took extra time to make sure the line was clean despite having been working since 5:30am. They also cleaned up after themselves including the yuck the competition left earlier that day.Im so hopeful that the line repair on Tuesday is as fabulous of an experience as this was! Thanks Zach and team!!!

Review 18 (2024-06-12 - Rating: 5)
Gentleman was very thorough. Did a great job! Friendly and did a great cleanup after. I would highly recommend his service.

Review 19 (2023-11-05 - Rating: 5)
Thank you very much to the reps Todd and Connor for the professional and courteous service. I talked with both during the process. They even tightened up the connector under my sink as there was a leak. I’m grateful they were able to come out on a Sunday. They live 1.5 hours away from my service area. I will call again if services are needed. Thanks so much.

Review 20 (2024-03-07 - Rating: 5)
Conner was great and informative. He talked us through what needed and provided detailed estimates. He was able to do same day service.

Review 21 (2024-10-04 - Rating: 5)
Arrived when supposed to, was very pleasant, explained things well, then did the work.

Review 22 (2024-04-12 - Rating: 5)
Of course, when disaster strikes, it happens after normal business hours. We discovered a sewage back up in both our downstairs basement drain and bathroom shower. I called the 24-hour phone service and within an hour, two technicians were there, and within 5 minutes, the drain that leads from the street into our house was completely blocked and they were able to open it right up! Very courteous and helpful staff. Thank you all so much!

Review 23 (2024-01-13 - Rating: 5)
Showed up when they said, so friendly, did a great job, cold and rainy was not a deturant. Thanks!

Review 24 (2023-12-06 - Rating: 5)
Blain was very thorough and personable. He arrived on time and texted when he was on his way. He answered all my questions and explained things in terms I could understand. I received excellent service and will definitely call if I have plumbing needs in the future.

Review 25 (2024-04-08 - Rating: 5)
These guys were great! On time, knowledgeable and very polite. Kudos to them. Dont see much of that anymore. Very happy customers!

Review 26 (2024-09-21 - Rating: 5)
Cody & Ron were awesome and help me with one of my clients on even short notice. I highly recommend this company and its crew.Thanks

Review 27 (2023-10-14 - Rating: 5)
I called on a Saturday with an emergency with a tub leak. Roto Rooter sent their Tech Jason to my service address. He quickly assessed the situation and fixed my issues within the hour. I was not overcharged and highly recommend Jason

Review 28 (2023-10-12 - Rating: 5)
Roto-Rooter was awesome. Super nice and knowledgable guys who did everything they could for us—especially considering we called them in the middle of the night. We had Skylar and Greg(?) (We think that was your name, so sorry we cant remember for sure!) They were a great team who walked us through every step of the way and showed us where our problems were (and boy, were there problems.) All things considered, after seeing the extent of the issues with our pipes, it ended up cheaper than we thought it would be and we were set up with fair and managable payment plan.

Review 29 (2024-08-17 - Rating: 4)
Very professional hear for less than 30 minutes and done.200 dollars later .very friendly.

Review 30 (2024-04-21 - Rating: 5)
Conner provided great service was very mindful to not leave a mess with any part of my house he was working on at the time and having completed the project.

Review 31 (2023-12-03 - Rating: 5)
Very excellent Job! Cody was very respectful and communication was first class. Bell and Bella Properties will definitely continue business going forward.

Review 32 (2022-08-30 - Rating: 5)
Jeremy was awesome!!!! Very professional, friendly and informative!!! Most definitely will use again if or when we need to! Only complaint,(big one) I was told over the phone that there would be no cost for consultation. I specifically asked to. When he finished up and told me that it would cost $120 I was so disappointed. Not cool guys!!! And not fair to Jeremy to have to Spring that on the customer. ***Edit!!! There was a miscommunication with the charge. And I received a full refund. Roto-Rooter is awesome! Great customer service!

Review 33 (2024-09-15 - Rating: 5)
Excellent service late Saturday. Connor came out, and was early. Connor was respectful of my house and property. He took care of my issue which wasnt a quick fix, he took the time and got things taken care of. I wish I had more employees working for me who displayed his level of professionalism and customer service skills.

Review 34 (2022-06-27 - Rating: 5)
The technician arrived to tell me about their options for drain cleaning. At the end of our discussion he let me know that there would be a $75 service charge for him coming out. This would have been incredibly useful information to have before the technicians arrival.Update: Nice to see a company that cares about its customers. I got a call this morning letting me know I will be refunded as they did not communicate this charge beforehand.

Review 35 (2023-10-20 - Rating: 5)
Workers showed up after having an already long day. They were very professional, and courteous, introduced themselves, looked at what the problem was and fixed it in a short time. Very nice and hard workers!

Review 36 (2023-10-09 - Rating: 5)
The young men were professional and friendly. They answered all my questions. The job was taken care of to my satisfaction. Also at a reasonable rate. I would recommend this company.

Review 37 (2023-09-22 - Rating: 5)
Micah is friendly and on time, flexible. I like roto rotor, they do the job perfect 1st time. Even for sewer drain work, when covenant did not fix it and charges $99 for subsequent visit for their own correction. Roto rotor does not charge for the visit.

Review 38 (2023-09-25 - Rating: 5)
Connor and Brent were very professional. They cleaned up after their work. They explained what they were doing and allowed me to watch the scoping of the drain. I’m very happy with their service

Review 39 (2022-12-13 - Rating: 4)
They were very professional and nice. It was very easy to schedule. The tech informed me that I needed a new garbage disposal and their fee would be $606. However he said he was unable to provide me with the breakdown of what I would be paying for. He said he didn’t have access to that type of information. Garbage disposals I’ve looked at that match mine were in the 150-250 range, so I was just curious about what my $606 was going toward.

Review 40 (2023-04-29 - Rating: 5)
I would most definitely use this company again they saved me I called at 3:30 on a Friday night to get the toilet fixed and they came out at 8:30 that night and got it fixed for me at a very very low cost the guy that came out was absolute sweetheart so if you use this company ask for VINCE he was very nice very respectable was informing me of different things I could do to solve the issue for next time and didnt mind the fact that it was 8:30 on a Friday night. If I ever need any plumbing done I will most definitely be calling and I will be most definitely asking for VINCE. THANK YOU ONCE AGAIN FOR SAVING ME ON A FRIDAY NIGHT WHEN NO ONE ELSE WOULD DO ANYTHING UNTIL MONDAY.

Review 41 (2023-03-15 - Rating: 5)
Mika took our service call. He stepped in for another plumber that was backed up at another job. It was later towards the end of the day. He spent a good amount of time trying to clean out a drain line and repair an old trap so my tenants could have a working shower for the night. He was very patient and very informative along the way. You can tell he was looking out for my best interest.

Review 42 (2023-11-09 - Rating: 5)
They crew came out right when they said they would and did a quality job. The news they had about my pipes was great to hear, but it’s better to hear it now than to have a catastrophe later. I’d recommend them.

Review 43 (2023-09-11 - Rating: 5)
Roto-rooter quickly got us scheduled. The technician Jadan did a great job for us. He was very professional in explaining the job and doing the work.

Review 44 (2023-08-22 - Rating: 5)
Called the company because basement floor drain was clogged and backing up. They sent a tech out within 2 hours and he dislodged the clog within a few minutes. I’m very pleased!

Review 45 (2024-06-20 - Rating: 5)
He did a great job and was very polite and patient. Thank you!

Review 46 (2022-12-08 - Rating: 5)
They replaced our main sewer line under the house. Did a great job and got it done very quickly. Wade (technician that did the work) was incredible. He stayed late until the job was 100% done and finished in a day.

Review 47 (2022-07-25 - Rating: 5)
My gutter drained into a pipe system that was clogged. The drain specialist did a great job making sure the lines were unclogged from both directions. I got very fast service and the service man was very efficient and explained the problem clearly to me. I’m very happy with the job Roto Rooter did.

Review 48 (2023-09-28 - Rating: 4)
Had roto rooter out last week sent out Josh who seem to not no what he was doing and did not get line jetted very well had Brent who was very helpful trying to assist but within two days it was back over flowing in my basement had couple issues with rescheduling but finally got Josh to come back out this morning it was a hell of an experience Josh got loud and disrespectful when all I told him is it’s worse then before and just want jetted right had to call supervisor to acknowledge I would not have Josh in my home disrespecting me so they had to send out someone else wasn’t pleased with supervisor randy Shannon who I felt had talked to his employee and sided with him and seemed to want to go back in forth with me about it being my equipment issue and didn’t apologize for his workers conduct or even acknowledg his employees actions but thankfully they sent Brent and Blaine out and they were extremely helpful and kind and seem to be able to get the situation corrected also acknowledged that the situation should have never went that way but Josh and the supervisor that I talked to caused me to have a really unpleasant morning but thankful that I got Brent and Blaine to make it right they were 5⭐️ who’s is the only reason I’m changing the rating just sucks that I had to have that situation this morning I had always had good experience with roto before today

Review 49 (2022-12-07 - Rating: 4)
Sam arrived in decent time, spoke with us to gather information then unplugged our toilet for us.Sam was wonderful, friendly, and provided us with insight for the future. Only negative was NOT Sam but the check we gave him for Roto Rooter service…zPricey.

Review 50 (2023-11-16 - Rating: 5)
Jacob and Ian were so helpful and thorough throughout the process of examining and ultimately replacing our water heater. They took their time and made sure it was done right. Thank you!

Review 51 (2024-01-22 - Rating: 5)
Excellent service- was here next day & got my sewer back up problem fixed. Friendly service! I would definitely recommend to others.

Review 52 (2024-09-24 - Rating: 5)
Everyone was so nice and courteous and willing to help out to get the job done and gett done right. I really appreciate it nice friendly People.

Review 53 (2023-01-07 - Rating: 5)
Wade was professional and went above and beyond his services. Any thing I asked him he gave me answers to them and solutions in taking care of them. Overall it was fantastic and I would highly recommend you guys.

Review 54 (2023-09-12 - Rating: 5)
When I say the customer service I just experienced was every bit of amazing, the gentleman that Serviced my home came in and took his time very professional and did not leave until the job was complete and I was satisfied.

Review 55 (2022-07-11 - Rating: 5)
Meet with the two gentleman they were able to come out and clean out the drain quickly and a little pricey since last time i had them out be they were great to work with. Chris and Andrew they were also able to give me a quote to fix the line from the house to the road to no longer have pluming issues do to roots. Will defiantly call again in the future.

Review 56 (2022-12-19 - Rating: 5)
He was amazing. Absolutely wonderful. Very polite, professional, understanding, empathetic, and sincere. He was personable and very efficient. Someone like that is who needs to be in charge. Thank you again for the wonderful service he provided us.

Review 57 (2022-07-01 - Rating: 5)
Good experience. They answered phone right away (I didn’t have to leave a message and was not put on hold), technician arrived on time, explained costs, then got to work. Jasek was polite and cleaned up before he left. Roto Rooter eased the anxiety of a stinky, clogged sewer.

Review 58 (2022-08-16 - Rating: 5)
Called Roto Rooter after looking them up online. The appointment setup was smooth and importantly they realized it’s bit of an emergency. Andrew showed up within 15 min of setting up appointment and way before time. This was 9:30 PM in the night btw. The service was professional. He explained us the issue and fix for it and cleaned the drain in no time.

Review 59 (2023-09-05 - Rating: 5)
Although we did not have any work done, they were honest about what our options were to resolve our issue. Were courteous and professional.

Review 60 (2023-11-27 - Rating: 5)
I wasn’t here but my fiancée and uncle was here and said they were great and explained everything very well. They fixed the problem and we couldn’t be happier. Thank you!

Review 61 (2022-07-22 - Rating: 5)
Our experience with Roto Rooter has been very good. Every person we dealt with was knowledgable, experienced, and friendly. Special shout-out to Aric and his crew--Josh, Jesse, and Brent who came multiple times. Aric always kept us apprised of what was happening and what we could expect. His professionalism was exceptional, as were all the crew. Plumbers Andrew and Jeremy quickly diagnosed and fixed our leak. Joe and TJ were willing to work with our insurance company and went the extra mile for us. These gentlemen were a delight to have in our home. I would recommend Roto Rooter without reservation.

Review 62 (2022-11-22 - Rating: 5)
Customer service was very helpful and set up a gentleman to fix my plumbing issue at 7pm. Andrew was friendly and very helpful. Very affordable and great value. Thank you so much for your help!

Review 63 (2023-01-03 - Rating: 5)
Had a pipe that was clogged, had contacted another plumbing service, charged me twice the amount quoted, and didnt fix the problem. Roto rooter was running behind, but when Jacek got there he was able to fix the problem very quickly!

Review 64 (2024-08-22 - Rating: 5)
Connor was super professional and communicated very well. He also completely cleaned the area around our basement drain including the drain cover which was very much appreciated!!!!

Review 65 (2022-08-19 - Rating: 5)
Andrew again was awesome. Found the issue out and let us know not related to the work we just completed but something another company did but was fairly priced and guarantee the work for 6 months.

Review 66 (2024-08-19 - Rating: 5)
Jason was very knowledgable and fixed the problem right away.

Review 67 (2022-10-20 - Rating: 5)
Our flexible pipe was full of roots and so not able to use the auger. The water method would probably not be effective. We’re consulting a service about digging up and replacing the affected pipe. Your representatives were very friendly and upfront about what they could and could not do.

Review 68 (2023-04-24 - Rating: 5)
Kitchen sink clog cleared. There were several clogged areas all the way to the main line. Vincent did a great job and was very personable. Thank you!

Review 69 (2022-07-08 - Rating: 5)
Roto Rooter is the quickest and fairest to respond when my sink was backed up. Andrew was very polite and caring made sure he did not mess up my kitchen will make sure to call them for future needs...

Review 70 (2023-11-23 - Rating: 5)
Great, friendly service. Was able to fix my issue on the first visit! Will use Royo-Rooter again!

Review 71 (2023-04-06 - Rating: 5)
They were were able to get an associate out I’m the same day. Jaden and his supervisor were friendly and helpful. I would call them again.

Review 72 (2023-10-22 - Rating: 5)
The stuff we had professional, and Curtis. I have got the work just finished and can later provide more details of the work after seeing the results and couple of days.

Review 73 (2023-10-05 - Rating: 5)
The service was great! He was very nice and informative. I have used this service for over 5 years.

Review 74 (2022-08-26 - Rating: 5)
Repairman arrived on time (actually a little early which was unusual but appreciated). He was very professional and explained everything to us and replaced the water heater.

Review 75 (2023-11-10 - Rating: 5)
Wade was fantastic. He was considerate of our family and professional. He is great at what he does!

Review 76 (2024-03-11 - Rating: 5)
They were great! I had issues with my cellar drain not draining and the problem was resolved quickly!

Review 77 (2022-09-04 - Rating: 5)
My Husband and I couldn’t have been more impressed with the professionalism and clear communication we experienced from the technician-plumber that worked on our sewer line issue. Roto Rooter was very wise to add Jadan Bruton to their staff. Thank you!

Review 78 (2023-11-20 - Rating: 5)
Great service. Plumber knew exactly what was going on and had the leak fixed in minutes. Friendly and courteous as well.

Review 79 (2022-11-11 - Rating: 5)
Wade Giffin was very professional and efficient. He worked nonstop to ensure we had access to our water in a more than timely manner...excellent worker

Review 80 (2022-05-31 - Rating: 5)
They made it so simple to get my washing machine valves fixed! I was impressed with the promptness of service and professionalism. If we have plumbing needs in the future, we will use their service again.

Review 81 (2024-01-11 - Rating: 5)
Conner was very professional. He got the job done in a timely manner. Thanks roto rooter.

Review 82 (2023-12-14 - Rating: 5)
This was my first time ever having to use this service and the techs were professional and got the job done I was very satisfied!!

Review 83 (2024-04-06 - Rating: 5)
Connor is very knowledgeable and did an exceptional job of clearing our drain and preparing it for use.

Review 84 (2022-06-23 - Rating: 5)
They were 2hrs late arriving, which i understand owning my own business. Other than that, it went very well and Andrew was great to work with.Thanks,Garin

Review 85 (2023-12-20 - Rating: 5)
They were late but called ahead to let me know they were running late and then did a terrific job.

Review 86 (2023-10-26 - Rating: 5)
My services technician and his trainee communicated well together, both was friendly, and respected my home.

Review 87 (2023-08-28 - Rating: 5)
Cody was our technician.. Found the problem area with a clogged pipe, and got it fixed. Would definitely recommend.

Review 88 (2023-06-02 - Rating: 5)
Connor sent a message when he was on his way and helped me understand what was happening to my toilet. Great service!

Review 89 (2023-05-06 - Rating: 5)
Professional service Jadan was very good at what he does efficient and there was no mess left behind. Great job

Review 90 (2023-11-28 - Rating: 5)
Not only is this company competent and professional, they truly care about their clients. I highly recommend this company!!!

Review 91 (2022-07-13 - Rating: 5)
Vince was fantastic, very knowledgeable and driven to make the job perfect. An excellent experience from scheduling to completion! 10 out of 10

Review 92 (2023-11-15 - Rating: 5)
I want the say from my first phone call Intel everyone I have spoke to has been amazing and I will let ppl know how well you where

Review 93 (2022-12-02 - Rating: 5)
Andrew was professional, efficient, and polite. He fixed our issue quickly. Highly recommend!

Review 94 (2024-03-22 - Rating: 5)
They did a great job, and provided us with quick relief.

Review 95 (2023-11-22 - Rating: 5)
Same day service from Roto Rooter when no one else was available for a week. Great job!

Review 96 (2022-12-31 - Rating: 5)
Andrew came right on time and fix my sewer backup awesome service I will keep them on my auto dial thank you again Andrew and happy new years!

Review 97 (2024-07-07 - Rating: 5)
Elijah was knowledgeable, professional and very personable. Highly recommend this business.

Review 98 (2023-11-28 - Rating: 5)
Great serviceTechnician Skylar took the extra time make sure it was done right and cleaned up the mess which blew my mind in this day and age

Review 99 (2023-08-27 - Rating: 5)
Technician Wade was amazing ! Very knowledgeable and professional. I recommend him.

Review 100 (2024-01-15 - Rating: 5)
Very professional, solved the problem quickly- would recommend for any plumbing issue. Thank you so much, Shields and Saylor!

Review 101 (2024-03-28 - Rating: 5)
Got an appointment fast and was less expensive than quoted.

Review 102 (2023-09-06 - Rating: 5)
Jason was very good at what he did for us. Would recommend him to all I know

Review 103 (2024-07-07 - Rating: 5)
Josh and Kurt arrived promptly, determined what the plumbing issue was and quickly made a plan to eradicate the problem.. we felt confident that our plumbing problem would be resolved without delay.

Review 104 (2022-11-06 - Rating: 5)
Someone came within an hour of being called, even though it was a Saturday night. The problem was complex, but the repairman knew what he was doing and fixed it.

Review 105 (2024-01-31 - Rating: 5)
They were great and my dog Harvey misses them now!

Review 106 (2023-05-23 - Rating: 5)
They are great to work with!! They took care of our weekend emergency and made it a priority.

Review 107 (2022-11-06 - Rating: 5)
Andrew was a great help. He has helped us before. Very professional and knowledgeable.

Review 108 (2024-01-13 - Rating: 5)
Prompt, professional service! We had a drain backed up in our basement and they solved the problem immediately.

Review 109 (2022-12-21 - Rating: 5)
Quick and great service. Cost is reasonable and the employee was great! I would highly recommend this company!

Review 110 (2022-10-02 - Rating: 5)
Shaun and his service partner were professional and took the time to explain what was being done and review the process

Review 111 (2024-06-12 - Rating: 5)
Came right away. Very fast service.

Review 112 (2022-11-15 - Rating: 5)
Same day service. Offered options to meet our budget.Arrived on time and completed job quickly .. clog is gone!

Review 113 (2023-11-23 - Rating: 5)
Thanksgiving disposal problem. Out in a flash. Fixed in a flash. Courteous, personable and efficient. 100% endorsement

Review 114 (2023-12-25 - Rating: 5)
The plumber (Todd) was so nice and very clean with the work, as clean as you can be while clearing icky clogs from your drain!

Review 115 (2022-08-02 - Rating: 4)
Wade was a Nice Guy he took his Time and Great Work keep the Blessing Going!

Review 116 (2024-03-29 - Rating: 5)
I would recommend Rotor Rooter to anyone that needs fast help with their plumbing issues. I have never had such an amazing experience as I did with the folks from Rotor Rooter. Thank you to Kurt, Connor and Ben for all of their help, understanding and the utmost professionalism I have ever experienced with a company. Cheers to all of you! Highly recommended.

Review 117 (2023-12-12 - Rating: 5)
But, we are waiting for a call from you recommending a plumber to see the cost of the work to be done.

Review 118 (2023-04-13 - Rating: 5)
Karen and the tech I believe Justin was great . Thank you so much team

Review 119 (2023-07-29 - Rating: 5)
The level of professionalism and customer service I received today from this company, is truly unmatched.

Review 120 (2024-05-23 - Rating: 5)
Great fast service! Friendly and professional plumber!

Review 121 (2022-08-03 - Rating: 4)
Guys came in assess what need to be done tell me how much it would cost and completed the work did a very good job

Review 122 (2023-07-22 - Rating: 5)
Took care of the problem to my satisfaction. Were professional and courteous.

Review 123 (2023-11-21 - Rating: 5)
We had a root problem in our sewage drain and they water jetted it out. They are adependable company.

Review 124 (2024-01-02 - Rating: 5)
Scheduled quickly and fixed the issue quickly. Very happy with the service

Review 125 (2023-02-05 - Rating: 5)
Called on a Sunday at 12:30 pm. Guys showed up at 1:15. Cant beat that type of service!

Review 126 (2023-10-13 - Rating: 5)
The second dispatched guys were super. They explained everything they did and why

Review 127 (2023-12-18 - Rating: 5)
Great guys. Great work. Very professional

Review 128 (2022-10-17 - Rating: 4)
Andrew and Pierre were both courteous, knowledgeable and very helpful.

Review 129 (2022-07-22 - Rating: 5)
These guys are extremely professional and amazing! I am very please with their work.

Review 130 (2023-12-08 - Rating: 5)
Stayed until problem was resolved! Very polite& respectful

Review 131 (2024-04-20 - Rating: 5)
Conner, Ben & Kurt used every tool in their arsenal to fix our problem. We appreciate their ability to problem solve our mystery clog! Great team

Review 132 (2024-10-17 - Rating: 5)
Connor was great!

Review 133 (2022-08-02 - Rating: 5)
Definitely sent out the right person and I was in awe of how fast the estimate arrived.

Review 134 (2023-09-26 - Rating: 5)
Besides being extremely overpriced, this boy was not a professional and was very rude.

Review 135 (2022-12-19 - Rating: 5)
Great job, very polite, honest feedback and suggestions. Will call again.

Review 136 (2024-05-04 - Rating: 5)
Thanks for the quick and great service from Connor 😊😊

Review 137 (2022-11-02 - Rating: 5)
Great job by Jacek! Got it done! Same day too!

Review 138 (2022-07-22 - Rating: 5)
They were prompt and courteous.They kept the mess to a minimum considering that a hundred feet of pipe had to be replaced.

Review 139 (2023-03-19 - Rating: 5)
Both of the men that came were very professional, knowledgeable, and very friendly.

Review 140 (2023-12-19 - Rating: 4)
We were scheduled at the end of their work day and previous appointments ran over, making them late. Still, they graciously came at 6, including the field manager, and they ran a camera down the pipe at no extra charge. They found the problem that had likely been affecting us for 5 years or more, ever since we first had septic people come, pump out the septic tank, and drill out roots.The pipes are running now, and the final repairs are scheduled and should take care of things for years to come.(I only gave 4 stars because of their lateness. I am fully satisfied with the service they provided and recognize that the late arrival was because they were providing good and thorough service to their other customers.)

Review 141 (2024-03-31 - Rating: 5)
He did a great job. Our house has a small stair way to the basement but was still able to get our clog out for us!

Review 142 (2022-08-12 - Rating: 4)
Every nice gentleman very professional and explained things before work was done

Review 143 (2024-01-12 - Rating: 5)
Connor fixed our clog and got everything working great again. They were able to come out the day we called within a couple of hours which was great!

Review 144 (2023-11-30 - Rating: 5)
Service was great. Issue rectified. Ty

Review 145 (2023-11-13 - Rating: 5)
Store manager called me and gave an ETA of 45 minutes and the driver showed up on time and solve our problem very quickly. The quick fix seemed a little expensive, but I have never had this problem before and am happy it’s fixed. Courteous, professional and on time goes a Long Long Way!!

Review 146 (2024-01-30 - Rating: 5)
Great worker , great information, keept me in the loop of the diagnostic and the follow up repair , seemed to fixed the problem temperarly waiting on follow up which I have we could not reach at time of inspection for a follow up camera check untill then Ill be waiting. Through and through rooter rooter came through again.

Review 147 (2023-12-18 - Rating: 5)
Thank you, thank you! One week before Christmas and the washing machine drain pipe is not only spewing out the top like a geyser and all over the floor, it’s backing up in the kitchen sinks all the stuff I put down the garbage disposal yesterday! 😳 Scott, the Service Mgr., arranged to have Dillon here within an hour. He confirmed the problem, assessed the options to obtain a remedy and presented them to me, we discussed them, and within another hour, he had completed the job, with a 6- month guarantee. Yay!! Thank you, Dillon. Scott, get him a hero cape, please!

Review 148 (2023-10-19 - Rating: 5)
Gary was great! Made sure my water was nice and hot before he left. I appreciate that we were able to get our water heater inspected and replaced in the same day!

Review 149 (2024-02-13 - Rating: 5)
Good service. Prompt, courteous, neat.

Review 150 (2024-02-29 - Rating: 5)
Great work...Very professional and friendly.

Review 151 (2022-10-26 - Rating: 5)
Bill Babcock arrived on time. Was Professional. Solved problem (clogged kitchen sink)

Review 152 (2022-11-21 - Rating: 5)
Had water backing up into my basement they got to me same day and got everything working as it should.

Review 153 (2023-04-17 - Rating: 5)
Very pleased with the work

Review 154 (2022-12-07 - Rating: 5)
Excellent service very knowledgeable did a wonderful job

Review 155 (2023-01-09 - Rating: 5)
Great fast service! Im very pleased.

Review 156 (2023-12-16 - Rating: 5)
Very friendly quick at fixing theClog drain

Review 157 (2023-01-11 - Rating: 5)
Technician was early, friendly and did a great job!

Review 158 (2023-08-05 - Rating: 5)
Fantastic work and the individual was very personable.

Review 159 (2023-10-24 - Rating: 5)
I have used ROTO - ROOTER in the past they DONT charge for a service call which is fantastic!! Also the Technician’s are very polite and friendly and cordial , they explain in detail what they can do to help fix the problem you are having . I highly Recommend ROTO - ROOTER 100% my technician was DANNY and was very professional thank you

Review 160 (2024-03-19 - Rating: 5)
They were professional and friendly!

Review 161 (2022-09-30 - Rating: 5)
Technician was prompt and professional. Service was completed and problem was fixed.

Review 162 (2023-08-26 - Rating: 5)
Very nice young man. Explained everything.

Review 163 (2023-12-04 - Rating: 5)
Nice guys, always do a great job

Review 164 (2023-07-17 - Rating: 5)
Connor did a great job ❤️

Review 165 (2023-08-22 - Rating: 5)
Jeremy replaced my water heater. Friendly and professional

Review 166 (2023-09-12 - Rating: 5)
All technicians that were sent out to my home were very professional and put me at ease about a not so great situation and walked us through everything and made it super easy to understand and to accommodate would recommend 1000%

Review 167 (2024-02-26 - Rating: 5)
Both guys were polite and helpful.

Review 168 (2023-10-17 - Rating: 5)
Maximum speed, efficiency and friendliness. It doesn’t get any better than that

Review 169 (2023-07-05 - Rating: 5)
Fantastic father and son duo. Got right to work and resolved issues quickly.

Review 170 (2023-06-07 - Rating: 4)
Was very quick in responding to our need, and stood behind their work! Customer service is top notch!

Review 171 (2022-12-06 - Rating: 5)
Sam and his partner did a great job.

Review 172 (2023-04-09 - Rating: 5)
Unfortunately we had to call on a Holiday for kitchen drain cleaning but Vincent made the experience so very pleasant! He had helpful tips as well as being professional, kind, and personable!

Review 173 (2023-04-06 - Rating: 5)
Very reasonable & responsive. They freed the toilet & now can flush freely with no obstacles!

Review 174 (2022-10-27 - Rating: 5)
I wanted them to take a look at a job they already did.

Review 175 (2023-04-10 - Rating: 5)
The technician showed up on time and we’re very personable. they did a good job of diagnosing the problem quickly and clearing the blockage that I had in the floor drain.

Review 176 (2022-11-11 - Rating: 5)
They were very friendly explained everything

Review 177 (2023-12-02 - Rating: 5)
The crew did a great job

Review 178 (2023-07-30 - Rating: 4)
Good information and a quick response to my problem. Plan developed for next day cleanup and resolution

Review 179 (2023-04-29 - Rating: 5)
One of our cats got stuck in the heating vents and they came out and got the cat out for us after the police department in the fire station wouldn’t help us. They were very professional and did a great job.