Sunset Plumbing of Bend
Located in Bend, Oregon
Address: 62979 Plateau Dr #1, Bend, OR 97701, United States
Phone: +1 541-382-0109
Rating: 4.9
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Comments
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Review 1 (2024-11-11 - Rating: 5)
Our technician was a lovely young man who figured out our problem with our leaky kitchen faucet right away. We were so pleased to not have the expense of a full faucet replacement! Sunset pluming was very highly recommended to us and we were not disappointed! We recommend them without reservation! Nancy Avery -
Review 2 (2024-10-26 - Rating: 5)
Sunset plumbing was there for me when my water main leaked. Theyre very professional, courteous, communicated well and best of all the price was very reasonable.. I was actually happy to pay them! I 100% recommend them, and will call them next time I need any service. -
Review 3 (2024-08-20 - Rating: 5)
Sunset Plumbing was super helpful with our short notice need of help. They moved their schedule around to help us get our water heater fixed the same day to avoid additional leaking in our home. Their service technician Mike was very thorough and helped us to understand what our options were. Jenna in the office was kind and super communicative during the scheduling process! Thanks for a job well done! -
Review 4 (2024-08-02 - Rating: 5)
No plumber is cheap, but I was completely satisfied. Nick did a great job of diagnosis, and follow through. He is VERY knowledgable, capable, and communicates very well. We had an issue that required a follow up, and he handled it very professionally. He was not opposed to me being present, asking questions, and helping where appropriate. We have been using Sunset Plumbing for the last 9 years. No reason to go anywhere else. -
Review 5 (2024-05-21 - Rating: 5)
Absolutely fantastic service - Mike got here Monday after we called on Friday, found our water leak and itās getting repaired tomorrow. Love the nitrogen gas leak-detector - much less invasive than digging everything up. Kudus to all, and special thanks to Cameron for getting us scheduled so fast! Mike and Eric were efficient, fast, and funny. They explained what they were doing and why and answered questions quickly.I did tell them I disappointed they werenāt wearing their Sunset Plumber superhero capes as they certainly deserve them. -
Review 6 (2024-10-07 - Rating: 5)
Eric was friendly, professional and efficient. He explained what he was planning and the associated costs prior to completing the work. He had all the materials on hand, finished quickly and reviewed everything with me when completed. -
Review 7 (2024-09-19 - Rating: 5)
Weve worked with Sunset Plumbing since the original construction of our home as they were the primary Plumbing contractor on the project. They have always been responsive, professional and friendly. Their work is of the highest quality. -
Review 8 (2024-08-09 - Rating: 5)
Sunset Plumbing is the best. Great communicators, stellar customer service, honed in process for quotes and work. And the best of all - totally trustworthy. -
Review 9 (2024-10-02 - Rating: 5)
Eric did a super job on installing our new disposal. Although many would think that is a very routine task, Eric found some problems that needed additional work and he took the time to correct all issues. He did not rush through the installation and he answered all my questions about what he was doing and could he give us any advice on where to go to find new quality sinks and faucets, which he did. He will be fixing all our future plumbing issues. -
Review 10 (2024-11-06 - Rating: 5)
Highly recommend Sunset Plumbing. Their tech, Mike, is competent, knowledgeable and friendly. Always pleased with their service. -
Review 11 (2024-08-01 - Rating: 5)
The Super Plumber from Sunset Plumbing was just awesome! Identified the problem, repaired the issue and even went to the back yard to retrieve the hose (I had the hose draped over the fence to the front yard) hooked it up to the new faucet and I am good to go! Will use them again, hands down. Sandi C. -
Review 12 (2024-11-01 - Rating: 5)
Very professional and understanding. Explained things thoroughly and thoughtfully. Was quick to evaluate the problem and fast and efficient in fixing my issue. -
Review 13 (2024-07-31 - Rating: 5)
Quick, pleasant and professional service. Nick tested very thoroughly for a gas leak behind my stove. Very satisfied with the service. Will highly recommend š -
Review 14 (2024-07-02 - Rating: 5)
Weve used Sunset Plumbing for years for all of our service needs and they never disappoint. Professional, courteous, and always on time! We highly recommend Sunset for any plumbing needs that may arise! -
Review 15 (2024-09-02 - Rating: 5)
Very professional and courteous. Fixed the problem in a timely manner. Would definitely call Sunset again if we have any issues in the future. -
Review 16 (2024-01-29 - Rating: 5)
I was very happy with my experience with Sunset plumbing. Jenna was very pleasant and called me back when it was determined they couldnāt make it that day and scheduled appt for early the next day. Mike did a great job of explaining what needed to be done. He fixed the issue very quickly, did another small job I needed done and the price was reasonable. Mike & Jenna are bringing back the good customer service that isnāt common with businesses these days. I highly recommend this business and their great service!! -
Review 17 (2024-05-06 - Rating: 5)
Sunset did great service for us, even with a last minute water heater issue on a Monday morning. Jayce and Brice even showed up early and took care of the problem quickly. They did a great jobā¦and were friendly and knowledgeable as well. Call Sunset. -
Review 18 (2024-03-08 - Rating: 5)
I had a great experience with this company. We had some different work done under our home. The contractor told us that he saw a leak. Fearful, we called Sunset and they got a plumber out to us ASAP. I feel well taken care of with the work that was done, the amount charged and the warranty offered. I even called back later to apply a coupon Id forgotten to give them upon payment and they were able to credit me the amount back! Highly recommended company. Long-standing and reputable. -
Review 19 (2024-07-24 - Rating: 5)
Nick (our technician) was courteous, professional, and efficient. We are very satisfied with the service we received and will call Sunset Plumbing whenever we need plumbing services. -
Review 20 (2024-09-16 - Rating: 5)
Jayce came out and did backflow testing. Was very professional and on time. Would definitely use the company again. -
Review 21 (2024-09-16 - Rating: 5)
Sunset Plumbing and plumber Eric Hernandez were quick, responsive and a pleasure to work with. Would certainly call on Sunset Plumbing again! -
Review 22 (2024-05-20 - Rating: 5)
Scheduling our backflow test with Sunset Plumbing was a great experience. I submitted my schedule request online, and Jenna replied quickly. She was willing to work around my travel schedule, provided options, and communicated both kindly and professionally. Technician Jayce Ortiz arrived on time - thank you - explained the process clearly, finished the work 10 minutes earlier than estimated, and was also very professional. I will work with Sunset Plumbing again in the future, and will provide the company as a referral for any friends or neighbors who need plumbing work. Thank you again Sunset Plumbing Team! -
Review 23 (2024-11-11 - Rating: 5)
Eric was great. He explained everything he was doing and was efficient. Would use them again. -
Review 24 (2024-04-12 - Rating: 5)
Very satisfied with our service. The technician was right on time and did an excellent job fixing our kitchen sink leak. He even went above and beyond and fixed some other areas we had not noticed prior to his visit. On time, efficient, and very friendly. We will most definitely be using them again if we have plumbing needs -
Review 25 (2024-09-13 - Rating: 5)
The tech was on time and notified us before he got there via text. Garbage disposal was fixed quickly with no charge. -
Review 26 (2023-11-16 - Rating: 5)
Jayce has helped us out several times. Each time he arrived at scheduled time. Friendly, very efficient, knowledgeable and helpful. Sunset Plumbing has always been there for us and have done a great job. We highly recommend them -
Review 27 (2024-06-05 - Rating: 5)
Ick was simply marvelous. He figured out our problem right away and helped us put together a plan to help us fix our water heater dilemma. We will be getting a new water heater through Sunset Plumbing as we greatly appreciate their expertise! -
Review 28 (2024-07-09 - Rating: 5)
Bryce was great. Friendly, efficient, personable, and most importantly, effective. He got a job that I have been dreading done in under an hour -
Review 29 (2024-05-30 - Rating: 5)
Our Tech Bryce was awesome, right in time, fixed our issue and couldnāt have been a more positive ambassador for his company. As a small business owner trust is very important and I know our tech had our best interests in mind. Highly recommended Sunset Plumbing.Brad Owner- Little Pizza Paradise -
Review 30 (2024-03-15 - Rating: 5)
Extremely professional. A text message was sent five minutes before he arrived stating he was going to arrive. Very friendly looks you in the eyes and shakes your hand makes you feel comfortable very Knowledgeable. He explained the process of the plumbing issue we were dealing with, and he even drew it out on a piece of paper so I could understand it more clearly. -
Review 31 (2024-03-01 - Rating: 5)
Nick came out and did the diagnostic, had the parts and replaced as needed. It was a dripping shower head and he had to replace the internal components. It went well and took maybe 1.5 hrs at most. Iām pleased with everything !Scott Z -
Review 32 (2024-08-28 - Rating: 5)
Mike checked my toilet a while back and even though it was very slow to flush, it wasnāt clogged up, just an old and cheap toilet but he did a thorough check and adjusted everything he could and explained what the issue was. I recently decided to replace it and I have had such good luck in the past with Sunset Plumbing that I knew they would be the best choice. -
Review 33 (2023-11-08 - Rating: 5)
Unfortunately I needed a plumber two weeks in a row. I looked online and saw the good reviews for Sunset Plumbing and decided to give them a try. The good reviews were well earned. Both instances, they were able to quickly schedule me within a couple days. The appointment window was only 2 hours, not 4 or more, and I received a text when the tech was on the way. Both Jayce and Mike were professional and knowledgable. They fixed my problems quickly and efficiently and were able to educate me on some plumbing topics in the process. Ill definitely use them again! -
Review 34 (2024-05-22 - Rating: 5)
Excellent service! Nick was on time, efficient, thorough and cleaned up after his job. Would call this company again and recommend to our friends and neighbors. -
Review 35 (2024-03-15 - Rating: 5)
The guys have worked both on big and small projects for my property. Great working with them and the scheduler is really nice and super helpful too, great communication and service. Jayce went above and beyond today, even giving me some pointers on a diy project I was working on. -
Review 36 (2024-01-22 - Rating: 5)
Amazing service. We called at 8:30 this morning and by 2:30 this afternoon we had a new Hot water tank. We were referred to them by Diversified Heating & Cooling, Inc.. We could not be happier. Great communication and all around service. Thank you Mike.. -
Review 37 (2023-11-16 - Rating: 5)
My third time using Sunset plumbing in the past year. Clogged sink, bath fixture replacement, kitchen faucet replacement, water heater repair, toilet repair - Theyāve helped me with everything in a professional manner.They were able to come out within 2-3 days every time I called. They were always on time and friendly. They disclose the price after diagnosis to make sure Iām ok with the cost.Nick and Roger came out today (Nick was also my technician last time) and they are so friendly, efficient, and knowledgeable. I highly recommend Sunset Plumbing! -
Review 38 (2024-10-15 - Rating: 5)
The technicians at Sunset Plumbing are amazing not to mention Rocky and Hailie and Jenna are amazing as well -
Review 39 (2024-04-03 - Rating: 5)
Jayce arrived on time and did an excellent job. He was very knowledgeable, friendly and clearly knew what he was doing. When I need plumbing work done in the future I will definitely call Jayce and Sunset Plumbing. -
Review 40 (2024-06-12 - Rating: 5)
Nick and Eric changed out our water heater and were exceptional. They were on time and worked hard to provide us with hot water again. Thanks Sunset Plumbing!!!Gabe was simply marvelous! He fixed both our hot and cold faucets in our bathroom. Gabe is most professional and responsible and we liked having him in our home! ! Sunset Plumbing is simply the best and we will have them back for any plumbing issues that may occur in our home. They have our highest possible recommendation!!Jace Ortiz was exceptional in every respect! He was professional and pleasant and did our faucet repair and replacement marvelously well! We would certainly have him back if the need arises. Thank you Sunset Plumbing!! -
Review 41 (2024-07-09 - Rating: 5)
Definitely recommend Sunset Plumbing! Great customer service. Courteous and professionalā¦Mike went out of his way to fix our problem! -
Review 42 (2024-04-17 - Rating: 5)
Nick arrived on time and was quick to diagnose and replace a faulty hose bib. He was polite, courteous and professional. Would definitely recommend Sunset Plumbing. -
Review 43 (2024-09-16 - Rating: 5)
I have used Sunset on a number of occasions, and again today I was fully satisfied with Erics efficiency, courtesy and taking complete care of what we needed. Highly recommended. -
Review 44 (2023-12-29 - Rating: 5)
Mike showed up at our house on time. He was a pleasure to work with and worked extremely hard to figure out all of our plumbing issues.The office staff was also great to talk to. I highly recommend Sunset Plumbing !!! -
Review 45 (2024-09-13 - Rating: 5)
Very politeā¦.cleaned up his mess!! š. Very good experience. Thank you! -
Review 46 (2024-01-04 - Rating: 5)
Sunset Plumbing came out to look at my problem. They explained what the problem was and what the fix would be. Since my water heater is under warranty for parts I will order the replacement part and do the work myself. I appreciate them being on time for my appointment, they were courteous and explained my problem. That goes a long way with me. If I have plumbing problems in the future I will call Sunset Plumbing. Thanks -
Review 47 (2024-05-21 - Rating: 5)
Jayce is a legend. Kind and professional. He came out and quickly helped me troubleshoot my faulty stove regulator.Would recommend! -
Review 48 (2023-03-30 - Rating: 5)
Nick was great. Made sensible recommendations and did top-quality work. He is a journeyman plumber.Sunset has a diligent and customer-oriented staff. They are available for scheduling changes and keep in touch. I ordered the faucet my Wife wanted and they set the schedule around its arrival.They were recommended by a very nice Pac-West Interior Designer, (Kris?) -
Review 49 (2024-02-02 - Rating: 4)
Sunset Plumbing staff are always prompt, kind, efficient and thorough in the work theyve done for us. At this point, theyve been to our house many times & they are always awesome, with short wait times for appointments. We are definitely return customers & trust their work. Nice guys, all of them, as a bonus. -
Review 50 (2023-12-12 - Rating: 5)
Very appreciative of the solid work Mike did! He helped me understand my options and prioritize what to do now and what can wait, based on my budget. It was a big job that he saw through to the end. Thank you! -
Review 51 (2023-04-26 - Rating: 5)
Totally exceeded my every expectation. Exceptionally knowledgeable - very professional & add to that, a person that is happy doing what he knows how to do. He demonstrates loyalty to his company in everything he does. One last quick note - Nikki made it all happen on time and with a great attitude! Her personality mirrors that of Sunset Plumbing! Thank You!!!! -
Review 52 (2024-08-09 - Rating: 5)
Nice guy. Knew what he was doing.I would definitely use them again.Thank you. -
Review 53 (2023-10-04 - Rating: 5)
The technician arrived on time. He was very honest and did not try to sell me something I did not need. I highly recommend Sunset Plumbing and will call them when Im ready for a new hot water tank or other plumbing needs. Great service!! -
Review 54 (2023-05-06 - Rating: 5)
I called Sunset Plumbing to repair a leak underneath my kitchen sink. They were able to schedule the repair in a few days. Gabriel showed up on time and was very pleasant and professional. He communicated with me as he determined the cause of the leak. It was repaired immediately at a reasonable price with a new part installed. -
Review 55 (2024-09-27 - Rating: 5)
Love the staff they are so nice and helpful! Definitely recommend them. -
Review 56 (2022-12-22 - Rating: 5)
We had the best experience with sunset plumbing and I would highly recommend them. We had another company out that gave us some bad info. I called sunset and Nicky was so freaking helpful and comforting. They were out the next day and were actually able to get here hours before we expected. The communication was excellent and they even sent a picture of the technician so we would know who to expect. I cannot say enough wonderful things. Everything was less expensive, less stressful and faster that I was expecting. -
Review 57 (2023-02-10 - Rating: 5)
We used this company and other companies before and have to say Sunset has been the best. Super polite and courteous guys. Great price, on time, explained everything and cleaned up when they were done. With how some of the other companies are gouging prices, it was refreshing to get some honesty. Nothing but kudos for this company! Thanks so much. -
Review 58 (2023-03-07 - Rating: 5)
Amazing overall experience. They called the day of the appointment to let me know they were running ahead of schedule - amazing. Nick was able to detect the issue and quickly fix. He also took the time to explain everything to me as needed. As a new homeowner - this is great appreciated. Highly recommend! -
Review 59 (2024-07-22 - Rating: 5)
Eric was friendly, professional, and replaced our water heater quickly. What more could you ask for! -
Review 60 (2024-07-19 - Rating: 5)
Great and courteous. Very knowledgeable. Respectful of our house and lives with kids and pets. -
Review 61 (2024-10-11 - Rating: 5)
Ths is a great company to work with. The techs are knowledgeable and pleaant. -
Review 62 (2024-03-03 - Rating: 5)
Nick agreed to make the service call even though no one was home. He quickly identified the problem with my bathroom sink. He phoned me with his diagnosis and explained the possible steps necessary; fortunately, the most involved solution was not necessary. He also looked at an issue in the kitchen and solved a blockage there. He conveyed an attitude of service, not obligation, about his work, as if he completely enjoyed helping me. -
Review 63 (2023-05-20 - Rating: 5)
Gabriel was highly competent and explained our problem and how to fix it, well. Nice that we got an appointment sooner than what we had expected. Highly recommend.Edited to add: Way more expensive than we thought. Our issue was NOT an emergency and would have gladly waited for an appointment or squeezed in,, if waiting would lessen the cost (NOT an option as far as I know). -
Review 64 (2023-12-12 - Rating: 5)
Sunset plumbing is awesome! Very professional, they know what they are doing, and they thoroughly explain what they are doing. No up selling and great about answering questions. A rarity of a company in this day and age. I highly recommend them!!! -
Review 65 (2024-04-17 - Rating: 5)
Mike identified our leak problem and fixed it. He did a thorough analysis and explained his findings. He was polite and friendly! Fee was reasonable. Thank you. -
Review 66 (2024-02-19 - Rating: 5)
Technician was very knowledgeable and efficient. He also gave some useful tips on setting up our instahot. I would recommend them and use them again if needed. -
Review 67 (2023-07-09 - Rating: 5)
Sunset plumbing was amazing to work with. We had some sever emergencies with a sump pump and they were very fast to respond and helped me throughout the whole thing. Our tech. Nick, was very professional and went above and beyond for us. I would gladly recommend Sunset Plumbing, and Nick to any one who asks! -
Review 68 (2024-07-20 - Rating: 5)
Nick, our plumber, gave fast, excellent, and personable service at a reasonable price! Next time I have a plumbing problem, Ill call Sunset Plumbing! -
Review 69 (2024-04-24 - Rating: 5)
1. Excellent communication from the time of scheduling to service. Mike and his co-worker worked on the challenging drain issue of a 100-year-old house until the problem was resolved. Im grateful for their work ethic and determination to complete the job before the end of the day. Thank you very much!2. Honest evaluation re: replacing drain plumbing. They had multiple good suggestions; however, we all thought the best solution is to save money and schedule annual routine maintenance.I appreciate their honesty and consideration! -
Review 70 (2023-10-20 - Rating: 5)
Jayce and Roger are an awesome team! They arrived on time - and with great attitudes, I might add - descended into my crawl space to take care of my water leak. Really appreciated their help, kindness, and smiles. Sunset Plumbing has a really great team of plumbing professionals! -
Review 71 (2024-09-12 - Rating: 5)
Jayce did a great job today. He took care of everything. We are very happy with Sunset Plumbing! -
Review 72 (2024-02-02 - Rating: 5)
Both were very kind clear and answered all our questions. They arrived early and went fast with getting the job fully done. I was very happy with their service and Courtesy. -
Review 73 (2023-07-28 - Rating: 5)
We worked with Jayce to get out backyard office bathroom built and hooked up. Heās great! Does great work, worked with the city inspector to make sure everything was ok and heās a nice guy. The office staff is so friendly and help too. Would recommend Sunset to anyone! -
Review 74 (2022-03-01 - Rating: 5)
Great service throughout the process. I called super close to closing time and they were able to schedule me for the next day! When Gabe arrived he was professional, friendly and knowledgeable. He found the item that was leaking and provided information and answered my questions on how he was going to fix it. He went above and beyond by also helping me use my new ladder. Would highly recommend this company and Gabe! -
Review 75 (2023-11-20 - Rating: 5)
Mike did a great job for us. I appreciate that he confirmed the issue with me, discussed options for a repair, showed me the faulty part, and then spent the extra time to make sure the repair was was completed satisfactory. -
Review 76 (2023-08-22 - Rating: 5)
Nick showed up with short notice and solved the problem at hand and gave me a couple of options for repairng the leak. He was super nice and professional. I really appreciated his we can fix this attitude and approach. Thank you. Cate Cushman -
Review 77 (2023-10-31 - Rating: 5)
Mike from Sunset Plumbing was on time, professional, and had great advice. He was willing to answer all of our questions. Well be using them again. -
Review 78 (2023-03-09 - Rating: 5)
A couple of clogged plumbing lines were flushed out after a main water line break left debris behind. The plumber was knowledgeable and willing to explain what he was doing and why. He ensured everything was running smoothly before ending the job. Thank you for a job well done and at a reasonable price! -
Review 79 (2024-06-13 - Rating: 5)
Prompt, personable, knowledgeable. What more can you ask for? He fixed the problem in my kitchen and is following up with next steps to address remaining moisture in kitchen. Outstanding service!! -
Review 80 (2023-03-01 - Rating: 5)
We decided to get rid of our disposal altogether and Gabriel did a phenomenal job taking the disposal out and adding a pipeline to the main drain.Thank you for your work!We had some leaks under the sink and gave fixed is so quickly! He is great! -
Review 81 (2024-06-18 - Rating: 5)
Jayce from Sunset Plumbing was on time, professional, and personal when he came and tested our back flow system. -
Review 82 (2024-07-15 - Rating: 5)
Jayce is friendly, knowledge and worked quickly. Highly recommend. -
Review 83 (2022-11-02 - Rating: 5)
Jayce did a great job! He was quick, very nice and super professional! We highly recommend him and Sunset plumbing and will use them again next time we need something done. Thank you Jayce and Sunset Plumbing! -
Review 84 (2022-11-15 - Rating: 5)
We returned home from a weekend trip to Portland to find water all over our garage floor. The problem was a pin hole leak in a pipe on the water heater. It was near the end of the work day and none of the first 4 plumbing companies I called had anyone available that day. I called Sunset Plumbing and the receptionist Nikki was very friendly and enthusiastic and said she would see what she could do. She called back within 5 minutes and said Nick would be coming over within a half hour. He showed up within 5 minutes! He quickly repaired the leak as well as the expansion tank which had also failed. Very professional in everything he did for us. We really appreciate him working past the end of his work day to do our repair. Highly recommend Sunset Plumbing. -
Review 85 (2023-12-02 - Rating: 5)
A sewage geyser appeared on a Sunday afternoon out of a vent between my yard and my neighbors, spewing large chunks of toilet paper macheā. I called the city and they dispatched someone who looked at the mess and determined that I needed to call a plumber as it was my private sewer line. Sunset send Jayce and partner the next day. They did a thorough analysis, and were able to assure me that it was NOT my sewer line. Jayce called the city for me and now the city has the situation is under control. I was duly impressed with Sunset and will use them in the future. -
Review 86 (2022-07-07 - Rating: 5)
Have not used them yet but recently came out to bid a job. Gabriel was on time, professional and was informative. I look forward to working with him and Sunset Plumbing. I appreciate their communication from office and responsiveness by their tech. Iāll do another review once we hire to do a job. -
Review 87 (2023-10-29 - Rating: 5)
EXCELLENT SERVICE !! Had a pipe broken under my home. Technician came very quickly. Assessed situation, called in Disaster Restoration company for me. Replaced broken pipe. Definitely recommend Sunset Plumbing!! -
Review 88 (2022-11-29 - Rating: 5)
Nick was responsive and I appreciate his ability to explain complex plumbing issues. The price never exceeds the estimate, and the office and field techs work together seamlessly. Very satisfied with Nick and Sunset Plumbing. -
Review 89 (2023-05-20 - Rating: 5)
This has only been my second need for a plumber in 12 years and both time Sunset Plumbing has helped me out.Gabriel is prompt, professional, and quick. Hes also friendly and handled my questions about the root damage I had and gave tips on how to prevent it going forward. -
Review 90 (2022-05-17 - Rating: 5)
Jayce was friendly and helpful. They did a great job and left our place better than they found it. The bid for our natural gas work was super fair. Not to mention they completed the project the very next workday! I will certainly be back for future plumbing projects and repairs. -
Review 91 (2023-11-20 - Rating: 5)
Rick was polite, told me all options before he began and we found the problem within minutes. I appreciated his honesty and professionalism. -
Review 92 (2023-02-08 - Rating: 5)
Very happy with the service. Our gas water heater needs repair or replacement and we are considering an electric conversion including hybrid heat pump or tankless. Gabe was very helpful in describing our options, the benefits and downsides of various systems, and will provide us quotes for our options. -
Review 93 (2022-11-15 - Rating: 5)
Gabriel was Outstanding, Great. He was very knowledgeable. He showed me what was wrong. He was very timely and efficient in his work as well. I will use Sunset Plumbing again when needed. -
Review 94 (2024-09-27 - Rating: 5)
Great communication! Respectful! Awesome to work with! -
Review 95 (2024-06-11 - Rating: 5)
Quick service of unclogging our tub drain and a fair price. Great customer service from start to finish. -
Review 96 (2024-11-05 - Rating: 5)
My experience was great with Mike at Sunset plumbing. Extremely communicative and quick. Thanks Sunset! -
Review 97 (2023-11-30 - Rating: 5)
Sunset Plumbing was able to schedule us next day for a small emergency. Mike was super helpful and fixed our problem quickly. Thanks! -
Review 98 (2023-09-30 - Rating: 5)
They showed up on time and were very helpful and courteous in getting out to help the next day after I called. 2nd time having them out in the last few years and theyve done a great job. -
Review 99 (2023-12-08 - Rating: 5)
Nick hooked us up. Timely, communicative and the repair looks excellent.. really couldnt be happier. Well definitely be using Sunset Plumbing again! -
Review 100 (2024-09-08 - Rating: 5)
It was a big job. There was a leak under the house. They replied quickly and fixed it, while I would have waited another week for an appointment anywhere else. The water was off. They were proficient with their work and very reasonably priced. Thank you Sunset Plumbing. -
Review 101 (2023-01-18 - Rating: 5)
I called Sunset because my hot water heater went out. They were very professional, weāre able to schedule me quickly, and the tech Jayce was great to work with. Thank you! -
Review 102 (2024-02-01 - Rating: 5)
Jayce was fantastic- very efficient, professional and quick!! Would definitely us him and Sunset Plumbing again !! -
Review 103 (2023-07-18 - Rating: 5)
Kohler Karing Smart Toilet Warranty Repair/ replacement. Jayce and Roger were courteous, knowledgeable, communicative about the toilet install and the office was great about keeping us informed about the warranty replacement communication process where I didnāt need to do follow up calls on Kohlerās shipping status because Sunset Plumbing was on top of it! š Thank you! -
Review 104 (2023-01-17 - Rating: 5)
Our tankless waterheater was not working. Sunset Plumbing was able to schedule a repair the next day. The office communicated the arrival of our tech so that i didnt have to wait around and provide a text with a picture and name of who to expect. Our tech, Gabriel was on time, professional, and communicated the problem and expectations well. -
Review 105 (2023-12-21 - Rating: 5)
Jayce and Roger did a great job!! We really appreciate the service that Sunset provides for us. -
Review 106 (2022-12-20 - Rating: 5)
We experienced excellent customer service from the first phone call to job completion. All work was completed to 100% satisfaction and the plumbing technician was very professional. He worked methodically and left each project area clean. -
Review 107 (2024-04-10 - Rating: 5)
You have a great company, I used you back in 2014 and Im a return Customer because your service was so good keep up the great work and appreciate you guys professional employees that arent afraid to get dirty and work hard thanks again Bob -
Review 108 (2023-04-04 - Rating: 5)
Gabe was a great help in fixing 3 of our leaky faucets. He was friendly, professional and great to have working on our faucets. If we need help again wed be happy to have him back! -
Review 109 (2024-10-18 - Rating: 5)
Erik did a great job. Very professional -
Review 110 (2023-01-05 - Rating: 5)
Toilet tank quit filling and we have only one toilet. I called Sunset Plumbing and they had a Nick out here the same day. I needed a new toilet instead of repair. I bought the toilet and he was back the next morning. The new toilet has a broken bowl so I headed back and got a new one. Nick made room in his schedule to come back the same day to install. Great service!! -
Review 111 (2023-11-02 - Rating: 5)
Jayce did a great job! So knowledgeable!! Knew exactly how to fix our shower issues!!Wonāt use any other plumbing company!! Sunset Plumbing is the best!! -
Review 112 (2022-07-19 - Rating: 5)
Sunset Plumbing was very helpful. They came out to repair a leaking outdoor hose spigot for our shop. They helped us find a very affordable way to repair the leaking spigot. The repair was also taken care of in a very timely manor. Thank you for your help and knowledge. -
Review 113 (2021-02-15 - Rating: 5)
Gabe is always the most reliable, honest and respectful employee of this company which we have used for over 20 years. He has found and repaired problems that others from this company have stated cannot be fixed, or identified but never offered options. I am always grateful when I know it is Gabe assigned to our repair. Sunset Plumbing is lucky to have him. He is an employee they should be proud to have among their staff. -
Review 114 (2023-10-26 - Rating: 5)
Jaceās multiple years of experience and high level skills are very apparent! He is also kind and very professional. Thank you for the great service! -
Review 115 (2023-08-22 - Rating: 5)
Had a semi-emergency and these folks got me squeezed in same day. Nick diagnosed and discussed options with me, then completed the work the same day. Outstanding serviceā¦which seems to be in short supply these days! -
Review 116 (2021-05-06 - Rating: 5)
They showed up a day early and arrived even a little before the scheduled time. Gabe quickly identified the problem and was able to explain in detail the cause and the fix for the issue. He fixed it in under an hour and let me know that if there are any additional problems within 1 year of installation they will fix it for free. He even gave me some tips on other pipes around the outside of my house and was honest about the overall condition of my water heater. -
Review 117 (2024-07-02 - Rating: 5)
Very knowledgeable, answered all questions honestly & arrived on time.Nick is a Super Plumber!! -
Review 118 (2022-03-23 - Rating: 5)
Nick did a great job, was on time and cleaned everything up when he was finished. I chose to have hand held shower heads and the shower arms installed in our new house were way to high for us. I was not able to even reach the wand to take it off the holder to use it. Nick installed some adjustable arms that bring the shower head down to a level I can now use. He did a great job, was respectful of our property and was able to answer some questions we had about some problems with the shower and tub enclosures. Very pleased. Thank you Nick -
Review 119 (2023-01-11 - Rating: 5)
I donāt know how they do it. Iāve used them a handful of times over the last 35 years that I have lived in Bend and they always have the best people. Itās not the clean Vans, organized tools or encyclopedic knowledge, itās their culture. I just love being treated like that.~Sterling -
Review 120 (2022-05-06 - Rating: 5)
Very prompt in scheduling consult and repair appointment. Gabe was very professional, explained the process carefully, was sure to keep my home clean as he worked and charged less than the estimate. Highly recommend. -
Review 121 (2024-02-08 - Rating: 5)
Jayce and Roger were very professional. They did a great job with faucet install and toilet reset. We would highly recommend them. -
Review 122 (2022-04-18 - Rating: 5)
They were able to schedule an appointment a whole week sooner than the other servicer. He was on time, professional, and got it fixed pretty quick. Great job. Will use again -
Review 123 (2021-08-10 - Rating: 5)
I would highly recommend Jayce! He was upfront with pricing, prompt, had the parts in his truck and the problem was fixed in a jiffy! He also was very helpful with quotes and suggestions for future work we have been looking into. Very professional company! -
Review 124 (2021-05-16 - Rating: 5)
I had a new higher power garbage disposal installed and appreciate that Sunset Plumbing was able to get someone out within a day or two. All went well with the install and the new unit. Its hard to find home repair help in Bend these days with so much new construction going on, so I appreciated how quickly Sunset got this done. Thanks! -
Review 125 (2024-10-12 - Rating: 5)
This company has always been great to work with. Gabriel and his assistant are very professional and courteous. Iāve been happy working with Sunset Plumbing over the years for a variety of plumbing issues. -
Review 126 (2021-05-26 - Rating: 5)
Nick was fantastic. First off he assured us that the problem could be fixed. He did a great job. Able to repair a faucet on site. Pulled ice maker and discovered the leak.I would highly recommend this plumbing company -
Review 127 (2021-05-01 - Rating: 5)
Jayce hooked up our gas BBQ to an existing gas line that hadnāt been used in years. He arrived on time, worked efficiently and got the work done in no time at all. He was very personable and courteous as well. We were very happy with Jayce and Sunset Plumbing as a whole. -
Review 128 (2021-02-13 - Rating: 5)
I had Sunset Plumbing come fix my water heater that was installed incorrectly and beeping constantly. They were available to come out next day and fix everything in a couple hours. The guys were very professional and friendly explaining what was wrong and what all my options were. The $79 site visit fee seemed reasonable, though the replumbing costs seemed high. However, they did an amazing job and left us with a working water heater guaranteed for a year. -
Review 129 (2021-09-03 - Rating: 5)
Sunset Plumbing responded to my needs way beyond their competition. Friendly, engaging, sympathetic, professional - completely customer service oriented. Gabe, the technician, demonstrated all of the outstanding qualities of the company with his high standards of professionalism, communication, respect, technical ability - all directed for great customer service.Great job Sunset Plumbing! -
Review 130 (2024-04-15 - Rating: 5)
Mike was great. Personable and professional. I highly recommend Sunset Plumbing for any plumbing needs. -
Review 131 (2024-10-08 - Rating: 5)
Great job, professional, and knowledgeable.Thank you š -
Review 132 (2022-12-01 - Rating: 5)
A cooktop gas line and regulator were an obstacle to the installation of a built-in wall oven and needed to be repositioned. The Sunset technician, Nick S, was able to troubleshoot and determine effective solution without waiting for additional parts. He completed the work quickly with no issues. -
Review 133 (2022-08-16 - Rating: 5)
Gabriel came out the day after I called Sunset Plumbingfor service. He was on time, very professional and explained my options. I will definitely use them agaim and recommend them to friends. -
Review 134 (2024-09-13 - Rating: 5)
Bryce fixed our faucet quickly and professionally! -
Review 135 (2022-05-18 - Rating: 5)
I have used Sunset Plumbing for my plumbing repairs in Bend for years. I have nothing but amazing things to say about these guys. Anita in the office is wonderful, and Gabe who comes out to do my repairs is punctual, professional, does great work, and it an all around great person. I wouldnt use anyone else for my plumbing work. I wish all subcontractors conducted themselves the way that Sunset Plumbing does. -
Review 136 (2021-11-01 - Rating: 5)
Called them in the busy Monday morning for emergency service. Nick came over right after his first appointment and got the failed valve fixed. Well done! Thanks to Nick, thanks to Sunset Plumbingāāyou are super hero! -
Review 137 (2022-07-14 - Rating: 5)
Nick and Jayce came and fixed a leaking main water line. They were easy to talk to and gave me good guidance on what I could DIY and what they should do. I interacted mostly with Nick, he is professional, knowledgeable, hard working and easy to talk to.Also Anita who answered my phone call was very kind and understood that our problem meant our house had no running water. We have two small kids. She called another client and moved their non-urgent appointment so that we could have help sooner. It meant a lot to our family. -
Review 138 (2022-02-26 - Rating: 5)
Gabe was very nice, respectful, accommodating and knowledgable. He allowed me to watch what he was doing and explained it all in detail. The company kept be updated on his arrival time so I wasnt left wondering what was going on. Will be using them again. -
Review 139 (2021-05-24 - Rating: 5)
Excellent service and very professional. Nick did a great job explaining to me how he was going to resolve my faucet drain problem and he did a great job on the repair! I will definitely use sunset plumbing again! -
Review 140 (2022-07-18 - Rating: 5)
I almost never leave reviews but this was such a great experience I have to. They were clear, helpful, upfront and when things went sideways it was handled well without costing me an arm and a leg. They even added a service loop to make it better than before it broke. Very pleased -
Review 141 (2023-09-19 - Rating: 5)
These guys are the best! Had such great attitudes and went above and beyond and were available when we needed them on short notice! -
Review 142 (2021-06-08 - Rating: 5)
Gabriel replaced a outside faucet today. He was very pleasant to work with. He covered what my cost weāre going to be before starting. He was efficient and a craftsman. I will recommend him to anyone -
Review 143 (2021-04-05 - Rating: 5)
Jayce was extremely helpful- meaning he explained everything about the out door faucet that had burst, showed me where our water turn off valve is and is genuinely a very nice person. Great service, great customer service! -
Review 144 (2023-12-04 - Rating: 5)
Jase was great! Very quick and super helpful. Next time we have plumbing disasters were calling them again! -
Review 145 (2018-06-18 - Rating: 5)
We discovered a leak in the piping in our crawl space that goes to our bathrooms, in the middle of the night.I called Sunset plumbing first thing Friday morning, spoke with Sam, explained to her our situation, that we had turned off our water for the entire house and really didnāt want to have acces to no water all weekend!She said she would see how she might rearrange the schedule to get us seen that day... she called back and made it happen.2 technicians , Ryan and Gabe, were at our house by 3 and in less than an hour the pipes were repaired!! Very courteous and efficient!Regarding pricing.. given the service charge up front by Sam and the final cost was very reasonable for the services provided.I highly recommend this company! -
Review 146 (2024-08-21 - Rating: 5)
Eric serviced slow draining bathroom sinks snaking the wall drains to clear the grease. -
Review 147 (2022-09-27 - Rating: 4)
Technician went to house to evaluate backflow assembly replacement and contacted me immediately with estimate, all at no charge. The bid did not save $ but the service was great. -
Review 148 (2024-04-18 - Rating: 5)
They show up on time, they get the job done, and check to make sure everything is working correctly and are on their way .great service -
Review 149 (2021-12-07 - Rating: 5)
We have had Jayce in our home for a bathroom remodel. He, and others from Sunset are comfortable to have working in your home. They are professional, friendly, knowledgeable and efficient. Thatās why Iām returning to Sunset for work on the kitchen remodel. -
Review 150 (2021-04-02 - Rating: 5)
Gabe was very helpful and professional. Ill definitely call Sunset Plumbing in the future ... Ive used them since 2004 and they are great to work with. I give them A+ all round! -
Review 151 (2024-02-10 - Rating: 5)
Needed kitchen faucet work, S&P responded the next day and provided prompt and outstanding service. Highly recommend their services -
Review 152 (2021-07-15 - Rating: 5)
I forgot I had scheduled an appointment with them until I got their on my way text. I immediately called to cancel expecting them to be annoyed or charge me. Instead they were very gracious. Next time I need help with plumbing, they will be my first call. -
Review 153 (2024-10-11 - Rating: 5)
Sunset plumbing did a very good job on our estimate. Showed up on time and got us scheduled for next week. -
Review 154 (2024-05-21 - Rating: 5)
Amazing service, quick and super knowledgeable. Would definitely use them again. -
Review 155 (2022-08-07 - Rating: 5)
Gabe Rojo was courteous, knowledgeable, took his time to explain in detail all that needed to be done. Would highly recommend him and the company. Job well done! -
Review 156 (2023-02-09 - Rating: 5)
Replaced two SharkBite fittings on a garage sink. One was leaking pretty bad. Jayce was early and completed the job in nothing flat. Would highly recommend if you have any plumbing needs. -
Review 157 (2024-01-10 - Rating: 5)
Excellent wonderful guys they even shoveled my driveway. We had a wonderful experience with your company. Thank you. -
Review 158 (2024-08-30 - Rating: 5)
Amazing service, quick response when called. Eric was a very nice technician!!! -
Review 159 (2023-01-09 - Rating: 5)
Gabriel was professional knowledgeable and friendly.I wanted an estimate to have a gas line installed.Turns out there already was one.I definitely will call them for my plumbing needs -
Review 160 (2020-12-31 - Rating: 5)
Anita quickly got us on the schedule. Gabe arrived within the promised time window and quickly diagnosed and fixed the problem with our leaky kitchen faucet. Great service! -
Review 161 (2022-10-27 - Rating: 4)
The technician was great, the service was fast. I thought the pricing seemed HIGH since we provided the water heater, but that being said we have not had services done for awhile and are not familiar with pricing. -
Review 162 (2022-12-13 - Rating: 5)
Gabe was quick to respond and diagnose the leak. He explained what needs to be done and had the quote to us immediately. We are scheduling the work to be done with Sunset Plumbing. -
Review 163 (2024-05-03 - Rating: 5)
Always on time. Nick fixed a messed up dishwasher line⦠for Free! Thank You -
Review 164 (2021-02-18 - Rating: 4)
Gabriel was very pleasant and seemed thorough. Informed us of some expenses that might not have been mentioned by others which was helpful. However, he continued to quote the size of the house in bedrooms as the parameters for Determining the capacity of the tankless water heater that we would need instead of the number of bathrooms and projected concurrent flow rates to determine as others have done in the website suggested. -
Review 165 (2024-09-12 - Rating: 5)
On time! Very professional and thorough in performing service at account site! -
Review 166 (2021-03-01 - Rating: 4)
My only minor criticism was they had to leave and obtain some necessary tools, i.e. proper shovels and pump to clear water from the excavation site. But they were not charging by the hour. Kept us informed and engaged in the repair of a leak in the main water supply. Overall, pleased. Have used before and will again. -
Review 167 (2020-11-11 - Rating: 5)
I got an estimate today from Gabriel Rojo with Sunset Pluming to have a gas pipe line, valve and log lighter installed to my new fireplace insert. Gabriel Rojo was professional and he understood what I was looking to get done. He was able to email me an estimate within 30 minutes. -
Review 168 (2022-02-15 - Rating: 5)
They replaced our kitchen faucet quickly. efficiently and we are very please with the work. They also discovered a leak in our insta hot water tank are are ordering a replacement. Will hire the company again. -
Review 169 (2024-07-11 - Rating: 5)
Their technician Mike provides excellent and friendly customer service. On several occasions he went above and beyond to make sure things were working well for us. Highly recommend! -
Review 170 (2022-03-03 - Rating: 5)
Gabriel was very helpful and personable. We appreciated his promptness and professionalism!! Huge kudos We felt heard and taken care of. -
Review 171 (2024-08-09 - Rating: 5)
Fantastic job! -
Review 172 (2021-01-16 - Rating: 5)
Sunset was quick with their quote and scheduling. Their plumber problem-solved our hot water heater situation with an economical solution that is working great! Would recommend them. -
Review 173 (2024-01-17 - Rating: 5)
Very reliable service by Technicians Jayce and Eric. Excellent customer service skills. Work was done very efficiently. -
Review 174 (2024-03-02 - Rating: 5)
These guys are great. I have used them for serval projects. You wonāt be disappointed. -
Review 175 (2024-07-27 - Rating: 5)
I really hate when I need to call a plumber but after working with Sunset Plumbing for a project we did, there is no need to look further.Prompt, professional, and reliable.Thanks for the help Jace. -
Review 176 (2024-08-20 - Rating: 5)
The plumbers were very friendly and professional. The hot water tank install went smoothly and they communicated throughout the process. -
Review 177 (2023-12-01 - Rating: 5)
Nick was on time, courteous and knowledgeable. Workmanship was great. I would recommend Sunset Plumbing. -
Review 178 (2023-01-25 - Rating: 5)
Gabe was professional and knowledgeable! Provided tips to help with prevention. Highly recommend Sunset Plumbing for your plumbing needs. Nick and Gabe are the best! -
Review 179 (2024-01-16 - Rating: 5)
Jayce gave us a free estimate. He was prompt, courteous, and fair. -
Review 180 (2024-08-27 - Rating: 5)
On time, friendly and professional. Fixed the problem on the spot. Thank you! -
Review 181 (2022-10-07 - Rating: 5)
Jaycee helped us considerably by determining the real cause of our plumbing issue rather than performing a lot of work that was unnecessary. Good guy....will use them again! -
Review 182 (2024-02-11 - Rating: 5)
Nick was awesome... super nice, knowlegeble, and helpful. I was impressed in every way. -
Review 183 (2022-06-17 - Rating: 5)
Great service! Jayce was on time, professional, and did a great job. Will use Sunset Plumbing from now on! Thanks -
Review 184 (2021-01-08 - Rating: 5)
They came out and did the maintenance on my tankless water heater. Very professional. Everything was left in order and clean. Made sure I knew what had been done. Very happy with their service. -
Review 185 (2024-08-30 - Rating: 5)
Very sweet and personable. Waiting for estimate now -
Review 186 (2022-10-12 - Rating: 5)
Jayce was terrific. He is professional, pleasant, efficient and fixed the hose bib in no time. He is the best!! -
Review 187 (2022-01-12 - Rating: 5)
Repairman was on time, identified the problem and fixed quickly at a reasonable price.We have also found Sunset Plumbing to be trustworthy and dependable. -
Review 188 (2023-06-23 - Rating: 5)
Mike of Sunset Plumbing exceeded my expectations as usual. Sunset Plumbing is a family run business, helping us since 2003ā£ļø -
Review 189 (2021-05-07 - Rating: 5)
Gabe from Sunset Plumbing did an amazing job finding a gas leak in our attic that other companies missed. Awesome, professional service all around and were super grateful. -
Review 190 (2023-02-10 - Rating: 4)
Gabe was excellent on his communication on what needed to be repaired. On a scale of 1 to 10 he has my rating as a 10. -
Review 191 (2024-04-02 - Rating: 5)
We had two annoyingly dripping showers. Sunset Plumbing replaced cartridges that were old. -
Review 192 (2023-04-12 - Rating: 5)
They are wonderful, fantastic and all those good things. The did everything right and were even helpful on something that was not their job. The best. -
Review 193 (2021-01-28 - Rating: 5)
Sunset plumbing provided a thorough review of the plumbing in the house as part of their annual service. They were friendly, very efficient and let me know what items needed attention.I recommend them. -
Review 194 (2024-10-09 - Rating: 5)
Jayce was awesome to work with -
Review 195 (2024-07-17 - Rating: 5)
Excellent service! Friendly and knowledgeable. -
Review 196 (2022-06-29 - Rating: 5)
Gabe was very professional and super cheerful. Very detailed and his explanations of installation process was simple and easily understood. Thanks Gabe -
Review 197 (2023-08-25 - Rating: 5)
Just a quick evaluation appointment. Sunset does quality work...I have used them before.