Mr. Rooter Plumbing of Central Oregon

Located in Bend, Oregon

Address: 1044 Paiute Way Ste 101, Bend, OR 97702, United States

Phone: +1 541-239-3826

Rating: 4.9

Services

Online estimates
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-29 - Rating: 5)
Brad was terrific. He called ahead to confirm appointment details and get more information about our water heaters. He arrived on time and promptly got to work. He was a real trooper too. It was snowing hard and so cold but he worked through it like it was a sunny spring day. We wouldnt hesitate to use Mr. Rooter again and would definitely recommend them to anyone.

Review 2 (2024-12-27 - Rating: 5)
Jason was fantastic. On time, knowledgable, and fixed our plumbing problem quickly and with no mess. He gave us some great tips and tricks to avoid future issues. Highly recommend!

Review 3 (2025-01-06 - Rating: 5)
Brad was friendly, considerate, and professional.He replaced our water heater in just a few hours, and we are relieved and thankful.

Review 4 (2024-07-15 - Rating: 5)
I have never had a better experience with a plumber in my life. Brad Hower called me back on a Saturday and arranged a visit to somewhat remote location for just a few days later. Not only was he very communicative, but he was efficient and after sending him some pictures, he was able to come up with a solution that prevented the need for drywall removal essentially saving me over $1000. I am great grateful for his work and would highly recommend him and this company to anyone in the cascade lakes region.

Review 5 (2024-11-23 - Rating: 5)
Jason was awesome. He showed up promptly and was able to fix our problem quickly. Also he was very informative 👍 The charges seemed fair, especially being on the weekend.

Review 6 (2024-11-20 - Rating: 5)
After hours of struggling with a clogged bath drain on my own, Mr. Rooter rolled up, fixed the clog in 15 minutes (it was 20 feet from the drain) and was out the door. Quick, friendly, efficient. Wish I had called them right away instead of driving all around town buying tools...

Review 7 (2024-08-01 - Rating: 5)
Had a toilet issue and reached out to two plumbing companies. They were unable to come that morning or afternoon so I tried Mr. Rooter. Within one hour their employee Tanner arrived and was able to quickly & accurately diagnose my problem. He was able to fix my problem and was very courteous and professional.

Review 8 (2024-06-18 - Rating: 5)
Brad called shortly after I had left a message for service. He told me when I should expect him, and he was within minutes of that time. He was very patient with us, explaining everything clearly and very easy for us to understand. He was friendly and professional. We have scheduled a follow-up appointment for a problem he found that needs to be addressed before we have future problems. We would highly recommend Brad, and Mr. Rooter!

Review 9 (2024-08-01 - Rating: 5)
We had an unexpected leak at our home in Bend, the location was in a difficult spot under asphalt. I called multiple plumbers but none could accomodate us until days later. As we were having company on the next day, we were in a panic. Called Mr. Rooter and spoke with Greg the owner. They were able to get a technician to us mid morning, they basically saved the day. Subsequent to the call our landscape maintenance found the cracked PVC pipe and was able to fix it. All of this is to say that Mr. Rooter was THE only plumber willing to help us and I will not forget it. They will be my go to from now on. Thanks Greg and Brad...and folks, forget the one star ratings, these guys are the real deal!

Review 10 (2024-07-29 - Rating: 5)
We had an Emergency dirty water was coming up from the floor drains in our medical facility. Mr. Rooter was able to come to our site within two hours of calling and got our drains unplugged. He did outstanding job.

Review 11 (2024-06-14 - Rating: 5)
My main line had a block and I couldnt use any water in my house. I called around looking for the best availability and was happy that Jason was able to come out not only same day, but within 2 hours! He was fast, knowledgeable, informative, and friendly. I will definitely be recommending Mr Rooter for anyone I know in the future that needs a plumber. I couldnt have had a better experience.

Review 12 (2024-10-05 - Rating: 5)
Jason came out this morning to Sunriver. Very knowledgeable about his profession! Made great conversation and small talk. I appreciated his service! Really came in clutch…

Review 13 (2024-06-12 - Rating: 5)
I had a very pleasant experience with Mr Rooter! Great customer service on the phone and in person. They were able to fit me in right away and took extra care getting the job done. They needed to cut into a wall and I was amazing at how carefully they did it. I was able to just set the piece of drywall back in the wall and you can barely see a cut line! I have used other companies in the past who did a terrible job, so I was very happy to finally receive good service. I will always use and recommend Mr Rooter for future needs! Thank you!

Review 14 (2024-07-30 - Rating: 5)
Tanner was friendly and incredibly helpful with my kitchen sink replacement! He did a great job and left everything cleaner than when he started!

Review 15 (2024-05-07 - Rating: 5)
Very good experience with James. He came out on a Sunday and was friendly and efficient. He returned on Monday with a new hot water heater which he installed. He had to replace 2 pipes which had corroded and he finished up on Tuesday. I was very pleased with his work ethic. I highly recommend him to anyone with plumbing needs.

Review 16 (2024-05-07 - Rating: 5)
Excellent prompt service. They were able to have a technician to my house for an emergency within four hours of calling. Brad was able to sort the issue out and fix everything correctly. Very happy!

Review 17 (2024-09-04 - Rating: 5)
Brad was a very good rep of your companyVery polite and new what he was doingHope you have others like him

Review 18 (2025-01-01 - Rating: 5)
Roger was awesome. Explained everything to me and so nice.

Review 19 (2024-09-26 - Rating: 5)
Mr Rooter came out promptly when I had been notified of a leak and did a good job fixing the problem. Friendly, knowledgeable tech.

Review 20 (2024-06-10 - Rating: 5)
We woke up to a lake in our front yard, we immediately got a call back from Brad who was very attentive and knowledgeable we will definitely use Mr. Rooter in the future because Brad was awesome and he came out same day!

Review 21 (2024-04-03 - Rating: 5)
Office lady was very helpful to get Brad to my house same day as my call. He diagnosed the problem with 2 faulty gaskets on both showers, replaced them & finished in an hour. He was very professional & polite - definitely would call again if ever another plumbing problem!

Review 22 (2024-09-08 - Rating: 5)
My call was returned right away, problem fixed in a couple of hours. Plumber Jason was friendly and knowledgeable.

Review 23 (2024-09-19 - Rating: 5)
Beau Was very professional. Explained everything prior to starting, so I knew the cost ahead of time finished quickly and very pleasant.

Review 24 (2024-06-07 - Rating: 5)
Liz in the office, was able to schedule a tech same day. Brad was able to fix the outdoor spigot in no time.So happy out faucet no longer leaks.

Review 25 (2024-07-30 - Rating: 5)
The entire staff is wonderful. They went out of their way to help me out , and did an excellent job. Cambria and Bo are fantastic!

Review 26 (2024-01-23 - Rating: 5)
Brad was at our house within 15 minutes of me calling because we had an emergency with our neighbors sewer backing up into our house, through the toilets and bathtubs. He was friendly and professional. Best customer service and experience weve had in a long time. Mr. Rooter, in Bend will be our only option for plumbing issues in the future!

Review 27 (2024-09-29 - Rating: 5)
Im. SorryI , I cant give him a10 it has to be a 12 he was so good at his job I would use him again..

Review 28 (2024-07-02 - Rating: 5)
They were so quick to come out in the morning and get our hot water tank back up and working again! Called in at 8 and they were there at 10:30 and done in an hour.

Review 29 (2024-09-12 - Rating: 5)
Super responsive, helpful and kind. We will always choose them for plumbing needs, both at home and at work.

Review 30 (2024-09-09 - Rating: 5)
Had a major situation, they came same day. They were very friendly and professional from phone to repair.

Review 31 (2024-05-06 - Rating: 5)
Bradley was awesome! I called my request in and got the answering service (this was on a Sunday night) and he called back within minutes… he arrived in less than an hour and was done in 30 minutes.

Review 32 (2023-12-18 - Rating: 5)
I am a very busy single mom with five kids. Bo came within hours of my initial call to my home out in La Pine. Literally, within seconds, he discovered what the Frigidaire repairman hadnt noticed two days prior, and had my situation fixed within half an hour! I am SO grateful! The two gentleman were super professional, and were great with my five, large, slightly unruly dogs, ha ha. 😆

Review 33 (2024-05-03 - Rating: 5)
Called with a clogged kitchen sink on Friday. They were able to send Jason out that day!! He was great. Explained what was going on and the ways to keep it from happening again. I would call them again and ask for Jason

Review 34 (2024-07-25 - Rating: 5)
We needed some repair work done at my office, the work was promptly scheduled and completed I would highly recommend Mr Rooter for your plumbing needs

Review 35 (2024-06-15 - Rating: 5)
Expedient, professional, Brad got the job done quickly and within an hour the hot water heater was back in business! Our household is grateful!

Review 36 (2024-03-03 - Rating: 5)
Jason did a very good, friendly, professional job in a timely manner. I would recommend Mr. Rooter because they came on the same day to do the job, they went above and beyond, which others could not.

Review 37 (2024-02-29 - Rating: 5)
Swift to show up after the call for help. Knowledgeable, fast, efficient, friendly. Jason relieved our anxiety as a guest had arrived, her bathroom sink non-functional. Jason solved our problem, cleaned up, explained our possible plumbing system configuration below the house. Happy to have him back when needed again.

Review 38 (2023-10-27 - Rating: 5)
I had a leaking outside faucet I couldn’t fix. Mr Rooter came out the same day, gave me an estimate. Told him to replace it. Little did I know the faucet had an 18” extension into the house. He replace the whole thing and even went under the house to make sure it wasn’t leaking. Excellent, professional work. The repair was more then I expected but it got done quickly & efficiently.

Review 39 (2023-07-20 - Rating: 5)
Mr Rooter has done an excellent job for us every time we’ve had an emergency at our apartment bldg. Our latest adventure was a broken pipe affecting th grounds and all the apartments. That meant we had to turn our tenants’ water supply off! Not only did they make time for us in their schedule that day, but Roger was able to come an hour earlier than expected! Our tenants had water again less than 5 hours after the leak was discovered in the first place! Thank you again Mr Rooter and Roger for being responsive, fast, efficient and affordable!

Review 40 (2023-02-05 - Rating: 5)
I called after hours and had a call within 10 minutes. Unable to come out that evening, but set a time for the following day and showed up earlier. Roger was informative and got the job done. He made me feel comfortable about the safety & choice from our first phone call until the final transaction. The company was great and the rep was AMAZING!!

Review 41 (2024-07-15 - Rating: 4)
Showed up at our site less then an hour from call.Super quick drain unplug on utility sink.

Review 42 (2023-06-09 - Rating: 5)
We lost water to the house with a 5 day old baby. They fit us in for same day within 2 hours of my initial call and Preston was able to fix the leak — it required a ton of digging and laborious work that Preston took care of in order to help us. We feel so grateful for Preston’s help to get our water back up and running same day. Liz was also fantastic to work with when scheduling the service - excellent experience overall, highly recommend.

Review 43 (2023-11-21 - Rating: 5)
Team communication was fantastic, kept me updated with anticipated arrivals and status. Plumber was professional and friendly. plumber Clearly detailed the issue and the approach to fix the problem. I highly recommend their professional services.

Review 44 (2023-05-27 - Rating: 5)
Ladies in the office were very kind and went above and beyond to help in any way they could. Jason, technician, was great. He was a little perturbed when the insurance company I was trying to work with kept giving me and himself the royal run around.Great people to work with!!!! Would call them any time.

Review 45 (2024-02-17 - Rating: 5)
Jason is the BEST!! He was quick, friendly and a really awesome guy who went above and beyond to take care of us! I will literally never use anyone else!

Review 46 (2024-04-18 - Rating: 5)
Rodger came to our home immediately. He replaced our hot water heater without issue.I appreciate the great service. I would call again!

Review 47 (2024-04-03 - Rating: 5)
My Tech Beau was on tine and very professional. Got the job done in about an hr. Price was what he quoted me over the phone. Be confidant to use Mr Rooter for you plumbing needs!

Review 48 (2023-07-25 - Rating: 5)
I cant recommend James any more highly. We were on vacation and the first day of our trip all of the toilets backed up into the showers. It could have ruined our vacation but James responded immediately, offered to come out late at night, and then did come the next morning (Sunday!). He was thorough, professional, explained everything extremely well, and got us all set so we would enjoy the rest of our trip. Thank you!!

Review 49 (2023-05-19 - Rating: 5)
I only use Mr. Rooter for our plumbing needs. They are quick to respond, knowledgeable, and efficient. Roger is our favorite plumber that we always request, and Cambria is amazing! Just a stellar company with good people.

Review 50 (2023-09-29 - Rating: 5)
We called at 10 am and Jason was at our door at 11 am, that is fast. Jason was amazingly helpful, very professional. He explained all of our options and recommended we snack the line. It worked and we are up and running.

Review 51 (2021-02-10 - Rating: 5)
This company was great! We had water spraying against a wall behind the furnace piping in our garage. We called them in a frenzy and they were able to get a repairman to us within under a 2hr span. The other place we had spoke to couldn’t send anyone for 2 more days. Thank goodness Mr Rooter was able to help us out. Thanks for the quick response and quick repairs. Excellent service!

Review 52 (2022-12-30 - Rating: 5)
Our technician, Beau was very professional and thorough. We had a clogged pipe that was way too far downstream for me to resolve on my own so I’m so glad we left it to these professionals to resolve it for us. Great service and a fair price. Thank you.

Review 53 (2021-10-21 - Rating: 5)
My husband tried to install our new stove, needless to say that didn’t go over so well. I needed to take care of a gas leak quickly, everywhere else I called was weeks out, and that was just for a quote. I got somebody to come out the afternoon I called, as it would be a super short job, everyone we dealt with was so courteous. The woman I spoke to on the phone was amazing. She was super responsive, very thoughtful, and very helpful! Totally would recommend. Very good people.

Review 54 (2020-01-19 - Rating: 5)
We have used Mr. Rooter twice now and are very impressed with the company. The company is very polite, responsive, efficient and knowledgeable from the office staff to the technicians who come to your home. Recently we had Beau out to fix our plumbing issues and were very, very impressed with him and his work. This is an exceptionally well run business which seems to be hard to find these days. We hope it wont be soon, but we will call them first for all our plumbing needs.

Review 55 (2023-12-05 - Rating: 5)
Very responsive; one of the very few that answered the phone - and I called many as it was an emergency. Jason came out on a Friday evening and stayed late until the work was complete. We are very happy with the service.

Review 56 (2024-01-06 - Rating: 5)
Jason did a great job finding the clog and getting rid of it. Jason also gave me some great advice on never using liquid drano. He did an excellent job all around and he deserves a raise.

Review 57 (2022-06-05 - Rating: 5)
We needed our washing machine hook ups changed out to a non plastic shut off valves, we also needed our toilet and under the bathroom sink valves changed as well. We needed our outside spigots changed or fixed, and all of it got done. This wonderful man came and fixed it all, in a timely pace and got it done! He was so knowledgeable on any questions we had and got the job done. The only downside to the repairs is the pricing, which was just a lot of money for such easy, simple jobs to do. I don’t blame them for the pricing, as I know everywhere is like that around here! I would hope one day that pricing would go down, so more people can afford to get things fixed or changed out, so they and their house are safe from future events! Much appropriated work and professionalism!

Review 58 (2021-05-20 - Rating: 5)
Great service from Jeff, and great work!Jeff has done so much for me over the years: kept my water heater alive, and then later, when I was ready ,replaced it. And today he came by, on just a few hours notice, to install my new faucet and hook up the dishwasher. Thank you, too, to Mary, for her wonderful phone voice and customer service attitude. I HIGHLY recommend Mr. Rooter!

Review 59 (2024-04-11 - Rating: 5)
Service was on time as promised. Bo did a great job explaining what caused the back up and answered all my other questions…great personality and service. Highly recommend!!

Review 60 (2024-06-11 - Rating: 5)
Responded within a short period of time and within the time frame as promised. Fixed the problem I called about. (Clogged toilet) and left a detailed description on what needs to be done to prevent future problems.

Review 61 (2019-03-26 - Rating: 5)
We were very pleased with the service from the office to the technician. Our water heater was going out and with company coming, we needed quick repair service. Within hours of my call, Alan Hunter came to service the hot water heater and even taught us how to flush it, something we had never done! Would definitely use Mr. Rooter again. Only drawback is the trip charge, but our senior 10% discount basically covered that. Thank you!!

Review 62 (2023-12-12 - Rating: 5)
I needed a sump pump replaced, Bo and Brad came out after I had my tank pumped and had everything they needed to replace the old one. Got it done in about 2hrs. Great people, great job

Review 63 (2023-10-18 - Rating: 5)
Great service, quick response time. Needing a shower drain snaked…they came the morning after I called, fixed in less than 30 minutes. Friendly service, great result.

Review 64 (2023-03-05 - Rating: 5)
Prompt, accurate and very professional! Highly recommend this family owned Bend Business! Long time employees and I’m planning to use them again in the near future for a home remodel project!! Preston has been fantastic to work with!

Review 65 (2022-11-23 - Rating: 5)
Technician came out to help me install a new filteration system on my fridge and a new water line. They were friendly, prompt, and efficient. He explained everything he was doing to address the issue and even gave me my first filter for free. I would absolutely call them again.

Review 66 (2024-10-29 - Rating: 5)
I was very pleased with their services. Brad was very responsive and enjoyed the prompt response. He explained everything along the way. I would highly recommend Mr. Rooter plumbing of Central Oregon.

Review 67 (2022-09-21 - Rating: 5)
I cannot even begin to sing the praise of this company loud enough. We are caregivers in our home for our elderly father. We had a leak in his bathroom. They came out quickly and fixed the problem and made us a priority because of our circumstances. And was charged a reasonable fee. Thank you so much. Professional and friendly caring service.

Review 68 (2021-06-28 - Rating: 5)
We have twice had surprise issues with our water heater, and both times Mr. Rooter has been able to make time for us on the same day, including a weekend. Honest technician, very reasonable rates. Hope we dont need to use them again in the near future, but I will certainly call them first.

Review 69 (2023-05-06 - Rating: 5)
From the initial call to Mr. Rooter of Central Oregon, I could tell I was dealing with an extremely professional business. We had a need for a same day look at one of our toilets and had a contractor out within hours. James was an absolute pleasure to work with! Thorough work, extremely professional and pleasant to deal with. I would confidently refer anyone in need of a local plumber to Mr. Rooter. Way to provide excellent customer service all around!

Review 70 (2019-10-25 - Rating: 5)
We had the absolute best experience with Mr. Rooter today! We had a leaking water heater and was needing it repaired immediately since we were leaving out of state in a few days. I called 4 different plumbers this morning, none could make it out within a couple weeks. One of the plumbers referred me to Mr. Rooter. The first contact was so pleasant, Mary heard my emergency situation and reassured me that they could make it work for me. She set up an appt. for Sat. am. (today is Thurs.) Then she called back an hour later and said she could have a technician out in 15 min!! Amazing! Jeff Hunter arrived, was so polite, helpful, friendly and professional and took care of our water heater repair immediately. He was so fair with pricing too. All this in just a few hours from my initial call! It doesnt get any better than this! In the future when I need Plumbing work, I will always call Mr. Rooter FIRST!!

Review 71 (2023-01-22 - Rating: 5)
Jason was a professional In knowledge and courtesy/concern/compassion…He didn’t even overcharge.Super amazing person.It was a clog 10 feet into my sewer system.

Review 72 (2019-04-12 - Rating: 5)
Our water heater failed 4 days ago. I placed a call on a Sunday afternoon and within 2 hrs, the tech was at our house. The tech was able to divert the hot water to another heater, so we had access to hot water the same day and we had a new water heater installed within 2 days. The cost was more than acceptable, however the cleanliness, professionalism and overall service was amazing. I would highly recommend again and again.

Review 73 (2021-01-31 - Rating: 5)
Great service from my initial phone call to the plumber coming out to my house. I had an issue with my mainline being clogged and they were able to come out the next morning for service. The drain was cleared and they were able to use a snake with a camera and discovered tree roots in my pipes. This is a repair that will be doing ourselves, but he was able to tell me exactly where the problem is so it should be a lot easier to fix. Very professional and upfront with pricing which I thought was very reasonable as well. I would definitely recommend them and will definitely use them in the future if need be.

Review 74 (2020-08-27 - Rating: 5)
I needed a gas line moved over to allow space for the legs on a new range. After checking online reviews, I decided to give Mr Rooter a call. To my surprise, Cambria was able to schedule someone to come out the next afternoon. Jeff arrived on schedule, was incredibly knowledgeable, helpful, personable, and professional. The job was completed quickly, made sure the range heated up and cleaned up the work space. He actually vacuumed the area and wiped down both the range and the floor around it. Then he asked where the hot water heater was so he could check that the pilot light relit. It hadnt so he lit it and reset the temperature. He was incredibly thorough. Cant say enough about how great the service was. Ill be using Mr Rooter for all my plumbing needs.

Review 75 (2024-04-09 - Rating: 5)
Called at 8am for an issue, Jason was there an hour later, was able to find the broken pipe, and repair it quickly.Wonderful and quick service!

Review 76 (2023-09-26 - Rating: 5)
Great office support. Top notch plumber to unclog drain. Very friendly and professional. Our go to plumber from now on.Beau was superb in every way. Highly recommended.

Review 77 (2024-02-28 - Rating: 5)
Beau was amazing to work with, answered all my questions, worked diligently to fix our laundry drain situation and was a joy to work with! My dog even liked him 😊

Review 78 (2020-06-05 - Rating: 5)
Mr. Rooter responded to a home warranty claim a few times and a new project I had going on in my home. Their pricing is very fair, but their processes from answering the phone to getting a qualified, professional plumber out on site was pleasant and reliable at all times I experienced. Thank you for taking care of me, the customer!

Review 79 (2024-06-25 - Rating: 5)
There’s a real person to arrange assistance. Excellent professional receptionist/scheduler and equally professional plumber.

Review 80 (2020-08-03 - Rating: 5)
Roger showed up on time and was professional in evaluating my water heater. He replaced the WH in a very short time and it looks great. I am very impressed with his professionalism, knowledge and friendly manner. Would not hesitate in requesting him in the future.

Review 81 (2020-10-26 - Rating: 5)
Jeff is the BEST! He was efficient, professional, super friendly, and got our pipes repaired so were up and running again. I cannot speak highly enough of Jeff - he clearly cares for his customers and understands the stress theyre feeling.

Review 82 (2020-09-29 - Rating: 5)
Beau was our technician today and he was on time, ready and very knowledgeable of the situation we were dealing with. He was quick and easy to find a solution to recommend for us, and even helped locate the tank lid for our septic tank. We will never hesitate to call on him for help again!

Review 83 (2017-09-03 - Rating: 5)
Great and quick service from Jeff at Roto-Rooter! My Sunriver guests were dealing with a leaky kitchen sink and Jeff was able to get out to my house and fix it in no time. He was prompt, courteous and even followed up after his repair work with a phone call explaining the issue in detail. Definitely recommend them!

Review 84 (2023-10-23 - Rating: 5)
Thank you for finding and fixing the leak at the frost free which had previously been missed, as well as not leveling additiuonal charges. Preston was professional and did a great job. Bruce Bundy

Review 85 (2023-08-14 - Rating: 5)
Had a plumbing issue at my short term rental. Mr Rooter scheduled around my Guests perfectly. James was very professional.

Review 86 (2021-02-20 - Rating: 5)
We had a leaking toilet and Mr Rooter sent a plumber out the same day we requested service. First plumber got the leak stopped for awhile. Later it started leaking again. The next day a different plumber came and repaired the toilet again. So far the repair held. Both plumbers were professional people. The second plumber had more experience and was more thorough. We are very satisfied with the work.

Review 87 (2024-10-15 - Rating: 5)
Reliable and fast! Ive had two great experiences so far working with Mr. Rooter at my rental in Bend. Definitely recommend.

Review 88 (2021-02-25 - Rating: 5)
Great service and professional all the way. Dug up sewer in front yard took out old pipe and put in new. Our yard looks untouched! He put back the sod neat as can be. James is very knowledgeable, diligent and thorough. We called late on a Sunday after our sewer backed into the house and James came out within the hour, figured out the issue, and came back on Monday to finish.

Review 89 (2024-07-06 - Rating: 5)
Quick response time and very knowledgeable about the repair needed. Done in less than an hour. Thanks!

Review 90 (2020-01-15 - Rating: 5)
We had a fantastic experience with Alan! He showed up on time, listened to our issues, and then fixed the problems in an incredibly efficient manner. He was done much faster than we thought he would be and everything works great now. We will definitely be using Mr. Rooter Plumbing of Central Oregon again.

Review 91 (2020-12-08 - Rating: 5)
The staff at Mr. Rooter are kind, professional, and eager to help! I had to move an appointment multiple times and they did not once complain. They made the process stress free for my clients. Some companies are not like that! I will use Mr.Rooter for all my plumbing needs. Thank you!

Review 92 (2024-08-14 - Rating: 5)
My hero. They were able to schedule me the next day. Did great work. Not cheap but plumbing never is. Much more responsive than any of the plumbers I tried contacting.

Review 93 (2020-12-04 - Rating: 5)
We had a whole house plumbing problem on a Friday afternoon and Mr Rooter got us the technician James out to our house in approx 2 hours! He cleared up the problem and was able to give us a heads up that the problem was bigger than we anticipated. We have since verified that with our Septic folks. VERY appreciative!

Review 94 (2023-11-07 - Rating: 5)
Had a couple plumbing issues, called early in the morning, they got someone out a few hours later. Roger was very professional and took care of our problems. I will call them back if we need a plumber.

Review 95 (2024-12-03 - Rating: 5)
Fast response. Plumber was on time and fixed the problem. Will use them again.

Review 96 (2020-07-08 - Rating: 5)
I had a major issue on a Sunday over the 4th of July weekend in Bend Oregon. As is typical of Bend, no one is responsive over weekends or holidays. After trying two companies that I have used before (and trust me, Im tempted to list them here) neither one of them responded. I then was able to reach a tech at Mr. Rooter (James). James reached out to me within an hour of a message going through their dispatch. He took the time to walk me through several issues over the phone so that I could stop the bleeding, but no stores were open where he could source the part needed for the system. His dispatcher reached out to me first thing Monday morning and James was out by 2:00 and fixed the broken pipe and valve. One of my previous landscapers finally responded Tuesday morning, and the plumber has still yet to return my call. Thank you Mr. Rooter. While it is nice to use local companies, in Bend their free time is more important to them than tending to their customer base, so the nationwide company won the day. I probably paid a little more but you can rely on Mr. Rooter.

Review 97 (2024-08-16 - Rating: 5)
I had a toilet start leaking at our vacation rental in Sunriver and Mr Rooter was able come out within 2 hours and fix it. Super communicative and helpful. I highly recommend them!

Review 98 (2020-05-19 - Rating: 5)
Ive used Mr Rooter twice now in the last 2 months on different issues. Each time they were easy to work with, on time, and I knew the cost up front. No surprises. Beau is a great tech!

Review 99 (2024-04-18 - Rating: 5)
We called yesterday and they sent Brad out the next day. He was very friendly, on time and went above and beyond.

Review 100 (2020-06-13 - Rating: 5)
James is very professional, timely, thorough and just an awesome person! He called to let me know when he would arrive, after he had diagnosed the issue to provide cost, and when he had completed the job. James explained everything and answered all of my questions. We will definitely recommend Mr. Rooter Plumbing!

Review 101 (2019-06-23 - Rating: 5)
I called Mr. Rooter for a plumbing repair and they came within a few hours. I really appreciated their professionalism, and the follow through with the job. I found them to be very competitively priced, and prompt. Definitely recommend.

Review 102 (2020-04-28 - Rating: 5)
Very Impressed, I have dealt with Mr. Rooter and their techs on several issues that were needed at the property I and my wife manage, But this visit was extremely Impressive.. Roger showed on time and did a job by his self that I have paid 4 other techs to do, He did it Quicker, Cleaner & Quoted a Price and It was what he stated. If any one needs a Plumber I would Highly suggest you contact Mr. Rooter You Cant Go Wrong!!!(By the way Miss having Alan on board!!)

Review 103 (2023-07-08 - Rating: 5)
I had a wonderful experience with Mr. Rooter Plumbing. Roger was our plumber. He came on time and was very professional. I would highly recommend Mr. Rooter Plumbing.

Review 104 (2019-07-16 - Rating: 5)
I tried installing a new vanity in the bathroom, but I did not do a good job of connecting the pipes. They slowly leaked and and the water was building up in the sink. I called Mr. Rooter Plumbing and they were able to send a tech out the next day to fix my problem. The tech, Jeff, was incredibly nice and explained where I went wrong. He fixed the problem and also checked out the rest of the bathroom to make sure everything was in working order.

Review 105 (2024-07-06 - Rating: 5)
They came out on a Saturday morning when the park had a plugged main line to clean it out.Thank you,

Review 106 (2020-09-11 - Rating: 5)
The response time was excellent. Beau Shelton did a great job. He was professional and extremely friendly. We would recommend him and the company to anyone.Randy and Linda

Review 107 (2024-08-02 - Rating: 5)
He got the job done quickly at a fair price.

Review 108 (2022-01-12 - Rating: 5)
Roger was very professional and let me know what he needed to do. He was on time and was able to finish the job in less time than he thought it would take. I will definitely use Mr. Rooter for any plumbing problems in the future.

Review 109 (2021-12-24 - Rating: 5)
Mr. Rooter send an expert plumber for a clogged sewer line between our house and the street. The system was unclogged and we discussed how to keep this issue from reoccurring. Ive never had the need for a plumber in this home but Mr. Rooter will be our go-to in the future. Highly recommended. Thanks Jason, Merry Christmas. 12/22/2021

Review 110 (2023-06-30 - Rating: 5)
I had a HUGE emergency crop up with our water line. Every plumber I called said Be out tomorrow (or next week or what have you) Called this place and he was out in two hours and fixed the problem. Thank you Preston! Thank you! Thank you! Thank you!

Review 111 (2018-05-15 - Rating: 5)
Excellence!! Work and Service!! No water.... First thing Saturday morning (of course). Massive stress as we melt ice to make coffee. Only one warm being to actually answer their phone. Jeff (also known as simply the best), came in the afternoon and fixed everything in sight. Along with great advice and referrals as to proceed after a main pipe burst. Absolutely recommend Mr Rooter any day of the week!!

Review 112 (2018-06-29 - Rating: 5)
Alan was exceptional in his level of service for our pluming needs this past visit. Very personable, explained the job in laymans terms for us non-plumbers, and gave an excellent debrief report when the job was done. We will certainly look to use Mr. Rooter again for our plumbing needs.

Review 113 (2023-11-26 - Rating: 5)
Jason was great. Showed up promptly and ready to work. Cleared our blockage and was very professional.

Review 114 (2019-10-15 - Rating: 5)
We had an emergency leak on a weekend. We were able to schedule a plumber for the following day. Preston arrived at the time given to us and was very professional and helpful. He looked at the situation and gave us two options with pricing. He completed the work we requested in a very timely manner and also showed us the failing part. He was also kind enough to show us how to turn off the water to our house.

Review 115 (2018-06-17 - Rating: 5)
They are great. Since it was the weekend I expected to wait until Monday for service, but they kept us alerted as to when the tech could be with us.He was very good, and made sure we knew what he was doing. Took care of problem on site. If you have a plumbing problem, they are the ones to call.

Review 116 (2017-06-01 - Rating: 5)
Great service, I got a real person on the first call, they were able to come out within 24 hours and advised me of what they found and what my options were. The service is on upper end of cost, however when you have an emergency, having a plumbing service that can fit you in in short order is more important. Would definitely use them again.

Review 117 (2022-02-05 - Rating: 5)
They were responsive to my initial inquiry when I realized there was a problem with my water heater. I was able to get on their schedule the next day. The technician showed up on time and had a new water heater installed within a few hours.

Review 118 (2023-08-24 - Rating: 5)
Bo was so understanding of situation and had it fixed in minutes. I am not sure the price is good value I have not had to use this type of service prior to now. Relieved that is fixed. Thank you!

Review 119 (2021-11-23 - Rating: 5)
Ive used this company for years after trying others. They are, without exception, quick to return calls and schedule my work, efficient diagnosing problems, and great on repairs all for a reasonable price. Couldnt be happier.

Review 120 (2021-09-15 - Rating: 5)
Beau Shelton with Mr. Rooter is the best in the biz! His can do attitude saved us thousands by removing a stubborn clog from the middle of a 300 pond irrigation line. Where others failed he succeeded, under a tight timeline and stayed within our budget. Huge props to Beau and the Mr. Rooter team!

Review 121 (2020-08-14 - Rating: 5)
Hot water heater in our home failed after 16 years. Called 5-6 plumbers in the Bend/Sunriver area. Cambria (sp?), the receptionist, was quite helpful and had Roger, the plumber, call me to discuss my options. Other plumbers just wanted to give me a fee with little discussion about my options or what they would be doing. Charges proposed were reasonable and somewhat less than the others I received.Roger came and installed my new hot water heater a few days later. Surprising how much one misses hot water when it is gone!:-) Roger was very professional and despite some challenges with the installation he remained pleasant answering several questions I had. Did not realize prior to this that hot water heaters should be drained yearly to maximize their life expectancy.Would recommend Mr. Rooter and will contact them first the next time I need plumbing.

Review 122 (2020-09-28 - Rating: 5)
Beau from Mr. Rooter is one of the BEST plumbers in any company in Central Oregon. My plumbing situation fixed itself but in the event I need someone I recommend Beau to all of my friends and family. All around great guy!

Review 123 (2021-05-24 - Rating: 5)
James was tremendous. Professional and courteous. Took time to explain things along the way. Helped us find ways to minimize costs and perform preventative maintenance along the way. I’ve used this company, and specifically James, in the past and will continue to do so. Eric.

Review 124 (2024-08-10 - Rating: 5)
Came by w/in 10 min of my phone call on a weekend. Talk about service! Fixed the clogged toilet of my nightmares. Appreciate their professionalism of Jason and his advice moving forward.

Review 125 (2024-09-08 - Rating: 5)
Timely response, got me in with an appointment due to a situation of no hot water, friendly, understanding, explanatory staff.

Review 126 (2023-12-20 - Rating: 5)
I love working with Mr Rooter! The entire team is responsive, professional & willing to go the extra mile!

Review 127 (2017-11-19 - Rating: 5)
Today, a Saturday (does a plumbing emergency ever happen any other time but a weekend!) I needed a plumber. They came when they said they would. The plumber was kind, patient and personable and explained why I should not put eggshells down my garbage disposal but did it in a way that I did not feel diminished at all. He was thorough and he even cleaned up after himself. I was very impressed and will use them again, if I ever need a plumber. THANK YOU!!

Review 128 (2022-12-06 - Rating: 5)
Preston with Mr Rooter was AMAZING!On time for both visits. Friendly, helpful, and quick installation of my water heater! 5 stars!!!

Review 129 (2019-01-02 - Rating: 5)
Very pleased with conscientious & professional response by Allen who came out to my house to figure out what was going on with a broken water pipe flooding the crawlspace. I am very relieved by his expertise and fast efficient response. I highly recommend Mr Rooter Plumbing of Central OR and appreciate Allen’s efforts to fix leak. Thankyou

Review 130 (2023-04-01 - Rating: 5)
The only people we will ever use! Have used them multiple times and never disappointed in our service or wait time. They are simply the best in town and I always appreciate the kind service we receive!

Review 131 (2024-08-26 - Rating: 5)
Tanner was very helpful! Showed up in a half hour and had the problem fixed in no time. Would highly recommend Mr. Rooter.

Review 132 (2024-08-22 - Rating: 5)
Tanner was able to fix our toilet same day. He was great to work with!

Review 133 (2020-01-09 - Rating: 5)
Called early this morning and had a plumber out to the house before noon. Alan was extremely professional and respectful in our home. My wife and newborn we comfortable while he work quickly and quietly. Will call again and request Alan by name.

Review 134 (2024-08-22 - Rating: 5)
Fast, efficient, great customer service, and reasonably priced.

Review 135 (2024-06-22 - Rating: 5)
Brad was quick to respond, professional and installed new garbage disposal same day. We recommend him highly!

Review 136 (2020-09-28 - Rating: 5)
Beau S. was awesome took care of my drain clog in the house, then had him come back out a month later and take care of my gutter drain. Great Company to work with and very reasonable. Thank You!

Review 137 (2020-08-31 - Rating: 4)
Jeff of Mr. Rooter arrived within 24 hours of my initial call. He was professional and task oriented. Pleased with the service we received in a timely manner.

Review 138 (2020-10-07 - Rating: 5)
Beau was awesome he came in and gave us an honest opinion with what needed to be done. And was able to come out same day which was unexpected. We highly recommend mr. Rooter

Review 139 (2019-11-16 - Rating: 5)
Best plumbing service Ive ever had, by far! Mary, who took my call, was extremely friendly and helpful. Jeff, the plumber who showed up, was superb, professional, and a very fun to work with. Highly recommended!!

Review 140 (2024-06-26 - Rating: 5)
Quick response, professional, and rapidly solved the problem in the least expensive manner. Nice work!

Review 141 (2016-05-19 - Rating: 5)
The Mr. Rooter team exceeded my expectations. Greg was knowledgeable and his expertise was apparent from the beginning of our conversation. The technician (Josh?) was straightforward and followed up on all my questions and left me with a clear understanding of my case.

Review 142 (2018-04-26 - Rating: 5)
I’ll say this, I’ve seen my share of long nights and long hours but Jeff trumps my work ethic! You will not find any other working class personal that can keep up with him. Polite, professional, and one of the funniest guys you will ever meet. Mr.Rooter should be honored to have you representing them.

Review 143 (2019-10-22 - Rating: 5)
We had an emergency water heater problem over the weekend. They answered the phones in person, sent a tech at least a day before anyone else and that tech was able to repair our problem without replacing the unit at one third the price. We Highly Recommend you guys! Thanks so much

Review 144 (2024-11-13 - Rating: 5)
Great work. Very professional.

Review 145 (2020-03-23 - Rating: 5)
I normally dont bother to do reviews, but this one warrants one.Preston (hope i spelled that right) came out to my place, did an excellent Job, sent me pictures and videos since Im out of town, and saved me almost $9k for my previous plumber.I was told my house needed re-piped, Preston came out, looked at everything and within 4 hours had every single problem fixed!Prices were fair and honest. Preston told me everything up front and really went out of his way to make sure I was a happy customer, even in the middle of this virus-pocalypse.If his bosses are reading this, buy that man some liquor and a give him an “Atta Boy.” I insist.

Review 146 (2021-01-27 - Rating: 5)
Very impressed with response time (within hours of call) and by respectfulness of service person (Preston). He fixed the problem and it was much cheaper than I had planned! Would highly recommend this business!

Review 147 (2024-01-25 - Rating: 5)
The plumbers at Mr. Rooter are the best! Super friendly and they will give you options to save $$ here and there.

Review 148 (2019-06-17 - Rating: 5)
Worked with Jeff on an emergency leak on a shower water line, he was timely organized and clean. Diagnosed the problem for us and didnt upsell any services like some do. He also did a wonderful follow-up with us.

Review 149 (2020-03-25 - Rating: 5)
This plumbing company was the best I have ever worked with!! Another company came out a year ago and charged us over $1,000 and didnt do anything! Mr. Rooter came out on a weekend, and fixed the problem quickly and efficiently!!

Review 150 (2016-06-20 - Rating: 5)
Every step of this process was great! Kelly in the office was extremely helpful when I called and Allen the plumber was very knowledgeable, answering all of my questions and got my water main repaired quickly! I definitely recommend them!

Review 151 (2023-08-02 - Rating: 5)
I had a unique problem and they were not sure if they would be able to help, but they communicated that right away and came out to look anyway. They helped me problem solve it and gave me some good alternatives.

Review 152 (2017-10-24 - Rating: 5)
Person who answered the phone was polite, smart and came up with a suggestion that worked.Plumber was knowledgeable, on time, polite and efficient! I cant say enough good things about the two people who worked with me.Keep those two, they will keep people coming back for your services Wendy Rockford

Review 153 (2023-01-03 - Rating: 5)
My son had a pipe freeze break on 12/31/22.James was very informative and thorough when completing repairs on New years Eve day - wow!

Review 154 (2021-11-08 - Rating: 5)
Roger came to our home on short notice on a Saturday. He fixed the pipe really fast and with a great attitude, he was really wonderful!

Review 155 (2024-03-27 - Rating: 5)
Roger did an amazing job. Was on time, professional and quick.

Review 156 (2024-01-05 - Rating: 5)
Jason showed up when promised and stuck with it to resolve our kitchen sink drain blockage. Would highly recommend

Review 157 (2024-06-22 - Rating: 5)
Excellent Service.The leak was stopped and faucet replaced in record time.

Review 158 (2018-02-12 - Rating: 5)
There was some confusion with the appointment but the technician was great. Alan was very professional and explained all options and costs. He fixed the problem expeditiously and tided everything up before he left. Very happy with their service😁

Review 159 (2024-05-04 - Rating: 5)
Woke up to a leaky ceiling. They were out here in about an hour and figured out what was up quickly. Great service

Review 160 (2020-07-16 - Rating: 5)
I was able to get a same day appointment. I was called when the tech was on his way within the window given as promised. The tech was professional, polite and explained what was going on clearly.

Review 161 (2016-09-10 - Rating: 5)
They were fast, friendly and fairly inexpensive. They solved the problem in less than an hour and now we finally have use of our washer and kitchen sink again. Couldnt be happier with their service.

Review 162 (2024-02-25 - Rating: 5)
I called with a clogged shower drain on a Saturday, and he was there within an hour, and had us unclogged and running free in just a few minutes!

Review 163 (2024-09-18 - Rating: 5)
As always Roger was reliable and knowledgeable,

Review 164 (2023-10-12 - Rating: 5)
Jason arrived less than an hour after my call, quickly diagnosed the problem and solved it within half an hour. Thanks!

Review 165 (2022-03-28 - Rating: 5)
Thank you to the Mr Rooter team and more specifically Beau. He was very helpful in being prompt, identifying the problem and getting us back on track with our plumbing!

Review 166 (2018-03-30 - Rating: 5)
Alan Hunter has been out several times to do various repairs for us. He is fantastic; friendly, knowledgeable, efficient and always offers alternatives, if appropriate, and explains everything.

Review 167 (2023-09-13 - Rating: 5)
They were able to come same day to help snake a clogged drain. Efficient, on time, and very professional!

Review 168 (2023-03-30 - Rating: 5)
Best Job under my sink ever, thank you is not even enough! You are our first call when in need. Ron & Judy

Review 169 (2024-06-28 - Rating: 5)
Jason was great. Professional and personable. Had good feed back about issues that were found and suggestions for problem solving future problems

Review 170 (2024-10-31 - Rating: 5)
Great communication, fast, helpful, and knowledgeable

Review 171 (2021-10-19 - Rating: 5)
They were incredibly nice, flexible and prompt. If you don’t want to wait 2 weeks to get your toilet fixed use this place:)

Review 172 (2024-02-05 - Rating: 5)
We loved that the technician was able to think outside the box to fix a problem our builder didn’t address in our water pressure!!!

Review 173 (2017-02-27 - Rating: 5)
These guys rock. Special thanks to Anthony there who went the extra mile by staying late on a Friday at our property fixing a broken main water line. I was out of town and Anthony kept me posted every step of the way. Problem noticed the night prior at 10pm, fixed by the next day! Thanks so much for saving our weekend Anthony and Mr Rooter Plumbing!

Review 174 (2021-08-05 - Rating: 5)
Noticed a leak coming down from an overhead light figure.. called at 8am next morning.. problem diagnosed and solved by 2pm. Jeff was exceptionally knowledgeable and kind.

Review 175 (2018-02-23 - Rating: 5)
Alan Hunter has helped us resolve a somewhat complicated water heater problem with patience, professionalism and great communication. He has gone above and beyond to meet our needs.

Review 176 (2023-11-28 - Rating: 5)
We needed an emergency repair, and the plumber came sooner than promised and did the job. Very pleased

Review 177 (2020-08-01 - Rating: 5)
Mr. Rooter is awesome and was able to give my water heater a service maintenance the very next day. They are very professional, courteous, and friendly.

Review 178 (2021-03-06 - Rating: 5)
Mr Rooter responded quickly to a plumbing issue. The plumber was friendly and professional and resolved the issues promptly. Will definitely call again if needed

Review 179 (2021-04-20 - Rating: 5)
James was absolutely delightful, very helpful, informative, checked out the issue we were having, explained everything. Highly recommend, but we want James everytime! Thank you James!

Review 180 (2021-02-09 - Rating: 5)
We have had Mr. Rooter out a couple of times and they are quick and efficient. Spencer did a great job for us.

Review 181 (2023-07-28 - Rating: 5)
I have a terrible kitchen drain and once a year it needs unclogging. First time I had a plumber clear it it took half a day. Now Mr Rotor does it in less than an hour.

Review 182 (2022-12-14 - Rating: 5)
Roger their plumber was very good at what he does and very respectfulI. I would recommend him without hesitation!! Very professional.

Review 183 (2023-02-26 - Rating: 5)
Also water break they came immediatelyThe men are so polite and explain everything thing they are doing to core the problem. We had a disaster so they got us connected us to CODR.

Review 184 (2018-03-29 - Rating: 5)
Jeff came over and was awesome. Fixed everything promptly and focused on keeping the job cost effective for us. Definitely recommend!

Review 185 (2022-01-05 - Rating: 5)
Incredible. Had a small plumbing issue (not an emergency) and legitimately within 1 hour of calling them a plumber had come out and fixed the problem. Highly recommend.

Review 186 (2021-07-21 - Rating: 5)
James was amazing finding a new hot water heater and installing in all within 24 hours. Great customer service.

Review 187 (2024-10-23 - Rating: 5)
Rodger came, Rodger saw, Rodger kicked some ass then left!

Review 188 (2021-03-23 - Rating: 5)
We have used this company in Bend, OR several times. They are always responsive, come when they are scheduled, professional and thorough. The plumber is first rate.

Review 189 (2023-03-21 - Rating: 4)
Very quick turn-around on call. Tech identified problem quickly and repaired. Reasonable pricing.

Review 190 (2021-12-05 - Rating: 5)
This was the second time I used this company and the second time I was treated with respect and two plumbers who were exceptional! Does not get any better than this. The office was top notch. Thanks!