Raptor Electrical & General Contractor

Located in Austin, Texas

Address: 13702 Thermal Dr, Austin, TX 78728, United States

Phone: +1 737-205-5626

Rating: 4.5

Services

Online estimates
On-site services
LGBTQ+ friendly
Transgender safe space
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-04-27 - Rating: 5)
Ive used Raptor Electric and GC three times so far over the last few years - first, a few years ago to help run an electrical connection to a new HVAC minisplit, and in 2024 for a master bathroom repair and renovation, as well as an exterior window trim replacement. For anyone who has ever had a fairly involved bathroom repair and remodel, the process can have twists and turns when surprises are discovered from problematic prior construction. Communication and a trustworthy relationship with your contractor are critical in such situations - both towards fixing such problems, but also in helping you as the client understand the why, the and their costs of all options, to arrive at an amicable solution.Luis, Alejandro and the Raptor team care about keeping the customer informed, manage expectations, and produce beautiful results. For all projects small and large, Raptors workers arrived on time, met and at times exceeded expectations, completed work within the anticipated timeline, and performed high quality work. I was also able to test their warranty from their completed work, which met my expectations towards making fixes (we had holes in our grout after curing, and Raptor scheduled a few weeks later to make the successful fix). Finally, Raptors pricing and bids in my experience were reasonable and in line with the market, especially in the context of the tremendous inflation we have all experienced in the last few years - they need to make ends meet too and business costs have risen. You can certainly skimp by finding a cheap contractor out there but expect the unexpected. In my view, spending a little more with Raptor is worth the piece of mind (and they also carry liability insurance - for further piece of mind!).

Review 2 (2024-07-11 - Rating: 5)
HIGHLY recommended!I recently had the pleasure of working with Raptor Electrical for my patio renovation project. After researching several electrician companies online, I decided to reach out to Raptor based on their positive reviews. They did not disappoint!From the initial phone call with Luis, one of the owners, to the completion of the project, the entire experience was exceptional. Here are the highlights:Engaging and Thorough: Luis asked detailed questions to understand the scope of work. His probing approach ensured that the desired project outcome was achievable.Clear Process: Luis explained their process, leaving no room for confusion. He even proposed a site visit the next day to assess the project requirements and finalize the plan, including pricing.Smooth Execution: We agreed on everything, from the schedule to the specifics of the job. As someone with 30 years of experience as a global program manager, I can confidently say that the project couldnt have gone any smoother.Professional Team: Luis brother Alejandro (also a co-owner) and the Raptor team arrived promptly on the scheduled day. They installed two outdoor fans (65 and 55 inches) along with new approved GFCI plugs, custom wiring and outdoor light switches. Plus, they installed new exterior lighting that instantly transformed the home look. The attention to detail was impressive.Constant Communication: Alejandro checked in with me at every key project step. This level of communication ensured that we stayed aligned with the planned outcome.Final Touch: At the end of the job, they walked me through everything they had done to make sure everything was as expected. And they cleaned up thoroughly, taking away all project-related trash.Im really happy when I can find a company I can trust, especially when it comes to electrical work that can be a safety issue if done wrong. Raptor Electric is a fantastic, project management rich company that delivers. Thank you to Luis, Alejandro and to the two Raptor gentlemen that helped make my vision possible. Excellent job! Ill be back!

Review 3 (2023-06-14 - Rating: 5)
Totally understand why this company is so highly rated! Customer service is A++++. Prices are competitive (there are no random additional charges). Electricians came on time, we’re professional, and nice! Definitely will recommend and tap this company again.What we got down: replacement of 3 smoke alarms.Very quick schedule turnaround. Accepts credit cards. Payment of invoice was simple.

Review 4 (2021-07-21 - Rating: 4)
We purchased a new home and needed several electrical changes, including ceiling fans, nest, and camera installations with solar charge panels. Luis was able to understand the changes required and quote a price. His pricing is on the medium/higher end, but the quality of work was suburb. The Office Mgr. (Priscilla) kept in contact for scheduling and the service tech (Alejandro) was prompt and thorough in his work. We scheduled and coordinated these changes via email as I was in California scheduling with Raptor Electrical for a home in Manor. I would highly recommend this team as they are knowledgeable, prompt, and neat in their work.

Review 5 (2021-05-17 - Rating: 5)
In all the homes Ive owned and different trades Ive worked with, Raptor Electrical Services is one of the most professional and high quality Ive had do work for me. I worked with Alejandro on having an inlet box and transfer switch installed in my home, so I could use a portable generator to power essentials during an outage.Alejandro did an initial estimate with pictures, and then came over to do a more detailed review of the project. His communication was always prompt, price was fair and the quality of work is amazing. If youre looking for an electrician, I highly recommend going with Raptor Electrical Services. I would trust them to do work for my friends and family any time.

Review 6 (2020-03-17 - Rating: 5)
Moved into a new house 6 months ago and since then had some issue with the lights flickering and even more issues when adding led bulbs and dimmers.I called multiple very reputability companies to fix my issue over the last several months and if anything the issues got worse. I guess I should not drop the other companies names but they were all qualified master electricians from well known companies. The all charged me and did some sort of fix that never actually fixed the issues. Money down the drain.I have spend so much time and money new switches and light bulbs as that was mostly what I was told was the issue.I called Raptor by chance and they responded very quickly, I relayed my issues and told them of my frustration with other electricians. Alejandro said he can fix it, he was very confident, I was skeptical.He and his brothers showed up and got to work. First they listened to my crazy story and then He was the first electrician to go in the attic and found that someone had hooked up my pendant lights wrong crossing some wires in a very minor way. However that issue was causing the issues.They removed some lights fixtures and fixed the wiring in the house and also tested several dimmers that I had bought to see which ones would work best.Amazing team at Raptor -- dont use anyone else!!!!

Review 7 (2024-04-05 - Rating: 5)
Trust is so important when it comes to electrical issues and Alejandro has mine. He spent tons of extra time looking into the (highly complex) issue, and found a solve for an honest price. Highly recommend!

Review 8 (2021-04-08 - Rating: 5)
Luis and Alejandro were amazing to work with. We had contacted multiple electricians who were unable or too busy to take on the task of installing a 240v connection for our hot tub and Raptor Electrical Services jumped at the opportunity. From the start, they were very easy to work with and immediately scheduled a video call to discuss options for installing a sub panel and hot tub panel and soon after, scheduled the installation in a timely manner. Following arrival of the hot tub, we had a few hiccups with the hot tub installation (from the hot tub vendor) and Luis was quick to respond and assist with further installation needs. Thanks to Raptor we have a fully functioning hot tub! If in need of electrical services, we would definitely recommend Luis and Alejandro.

Review 9 (2021-08-04 - Rating: 5)
We have used the services of Raptor Electrical Services on many occasions and they are one of the most professional teams I have engaged with for getting work done at my home. Luis and Alejandro are excellent at what they do and take pride in the end result. We bought an older house last year and with it a lot of the headaches. Some of the work they helped us out with are:1) Getting power to the outdoor shed, grounding the panels, and bringing the electrical outlets to code.2) Installing smoke alarms throughout the house and bringing them to code.3) Fixing a plumbing leak during the freeze, and the associated drywall work and painting.I found them to be very responsive and outstanding with regards to communications, and kept us apprised of what is happening, at all times. As a result of these mini projects, they are now working on a bathroom addition project to our house. They are about 90% done, and we are extremely pleased with their work. Highly recommend this team, if you want things taken care of properly, at fair rates.

Review 10 (2020-04-17 - Rating: 5)
Hi,I am totally pleased with the service Luis Rapalo and Alejandro Rapalo provided with when they install my new Electrical panel. They came out at the beginning of March and installed the panel the same day. They work with my budget and were able to give a good bid for the install of the electrical panel. I am planning on using them again to install new and to replace some light fixtures in my living room and kitchen areas. I highly recommend to anyone who is in need of any electrical service you need these you your guys and Raptor is a good electrical Service to use.Very honest, humble, and hard working guys along with their service crew / team.Thanks Raptor Electrical Services for everything.Best Regards,Roger

Review 11 (2023-04-04 - Rating: 5)
Raptor Electrical did a wonderful job placing my New Tesla Car Charger. The team is very professional and arrived at the time that I was told. I will definitely recommend Raptor Electrical Services for all your electrical need. Great quality of work! Thank you guys!

Review 12 (2021-03-25 - Rating: 5)
Alejandro arrived on time. I needed several tasks done, some of which were installing a new breakfast chandelier, new direct-wire dimmable under cabinet lights for my kitchen, fixing other electrical issues, etc. The results were completely to my satisfaction. I found him to be very competent, courteous, honest and professional. The under cabinet lights in particular posed some challenges, yet he figured out what needed to be done, and we love the result. His prices were very reasonable. I highly recommend this company.

Review 13 (2019-07-21 - Rating: 5)
Luis and his crew are great! Professional, licensed, insured, courteous and very responsive! They did an amazing and timely job on my house after we experienced a natural disaster. The electrical system was necessary to evaluate before anything else could get safely repaired and I am so glad these guys came to our rescue. Not only did they check and troubleshoot our electrical system, they also completed all the repairs efficiently with improvements, giving us piece of mind. They will be the only electricians I call and can recommend!

Review 14 (2023-05-19 - Rating: 5)
The professionals at Raptor Electrical are Five Star! Priscilla will help you schedule, Alejandro did a research visit to determine what we needed and Alex worked very well with his helper on the electrical work for our pool heater job. Thanks yall!

Review 15 (2019-04-27 - Rating: 5)
Can’t say enough good things about Luis and his company. He went above and beyond to help my mother. He communicated with me consistently regarding the job and always friendly. It is nice to see there are still companies out there that provide great customer service with morals and values. We will use Raptor for any electrical job we ever need.

Review 16 (2019-05-01 - Rating: 5)
Luis and his brother ( Raptor Electrical Services) were very detailed oriented on the project at hand! They provided excellent customer service and was very knowledgable about all materials and the work that needed to be done. We are looking forward to working with Raptor Electrical in the near future!!

Review 17 (2022-11-16 - Rating: 5)
We had Luis and his team install 5 fixtures in our home. They did the job on short notice and responsiveness and professionalism were top notch. We were very happy with the result and would highly recommend them!

Review 18 (2020-01-09 - Rating: 5)
Luis and his brother responded quickly to my request for smart switch installation help. I am a do it yourself kind of person, but could not figure out the jumble of wiring required.They showed up on time, wore shoe coverings to protect flooring, assessed the job, gave me a reasonable estimate, and quickly installed 10 switches.I will call them again for electrical help and highly recommend their professional services.

Review 19 (2021-03-18 - Rating: 5)
Raptor Electrical Services is exactly as I hoped. They are responsive and professional. I was so happy with the last job they did, I asked them to do two more jobs for me! I recommend them!!

Review 20 (2020-08-24 - Rating: 5)
These guys are awesome! I hired them to repair the electrical connection to my hot tub and they did a fantastic job. They were fast, affordable, professional, and even sent me detailed videos of the completed job since I was out of state! I can’t say enough about Jose and Luis. Fantastic company!

Review 21 (2019-12-30 - Rating: 5)
Alejandro and the team never missed a schedule. They were polite knowledgeable explained all of the steps. They also followed up on my water heater when the plumber arrived for the final connection. I recommend them to my friends.

Review 22 (2020-03-11 - Rating: 5)
Luis and his brothers have helped us through some extremely stressful times. Having peace of mind that things are done right when they leave is worth every penny! They’ve helped us beyond just electrical services by pointing us in the right direction for other trades when needed.

Review 23 (2023-01-05 - Rating: 5)
There are no words I can express about Jose and his crew. This is the smartest man I have ever dealt with. I Highly, Highly recommend him and his company for and electrical are home improvement job.Cathy Rose Leander Texas

Review 24 (2021-02-26 - Rating: 5)
First time using Raptor and Ill be flying back for the next time I need an electrician! Super easy to make an appointment, great communication, expertise was awesome and just an overall professional experience! Thank you Raptor!!!

Review 25 (2023-10-20 - Rating: 5)
Communicative, well versed in codes and compliance safety etc. and transparent with pricing. Also liked how fast they were. Thank you Luis and team

Review 26 (2019-09-15 - Rating: 5)
Amazing work done. Job was done quick and clean!! I had 3 outlets install and was 110% satisfied.

Review 27 (2021-03-22 - Rating: 5)
These guys really came through for us and helped get our electrical permits passed. Great service, they always went above and beyond to help us out!

Review 28 (2020-11-30 - Rating: 5)
These guys were very thorough and prompt! Definitely recommend for all your electrical work needed!

Review 29 (2024-03-27 - Rating: 5)
Best electrician and general contractor in Austin and surrounding areas

Review 30 (2023-04-17 - Rating: 5)
We had an issue with our breaker/dishwasher, called Raptor and got someone out within 2 days - they did a great job and fixed the issue. Highly recommend, these guys are professional, communicative and fair priced.

Review 31 (2022-12-22 - Rating: 5)
Extremely professional and friendly. I trust this company completely. Highly recommended. The work they did was outstanding.

Review 32 (2021-11-04 - Rating: 5)
These guys are fantastic! This was the second time we have hired them. They were about 2 weeks out for scheduling after the walkthrough, but it rained the very next day so they squeezed us in! Alejandro came when he said he would and hooked us up with a new breaker and a dedicated line to our heater. It worked out great because we were able to use the heater on the coldest night of the Fall so far and we feel safe with the work they did. Priscilla is a pleasure to speak with and Luis is great also. I cant say enough about this company. We will hire them again and refer them to anyone who needs electric work in Austin. Thanks Raptor! ~Kendra & Richard

Review 33 (2019-03-26 - Rating: 5)
The electricians of Raptor Electrical do excellent work. Had an outlet installed in my garage. They were the only electricians that offered to actually come out and give me a quote for the work, rather than just saying we charge this much/hour . The work done was exactly as they promised and cost was competitive. Very happy with Raptor Electricals service!

Review 34 (2021-04-19 - Rating: 5)
My partner and I recently purchased our first home in March of 2021. With the market being as insane as it is, it was incredibly overwhelming when we learned we needed to replace our entire breaker panel and change all outlets/switches to CopAlum. After calling over 4 places (to no response or being ghosted) before finding Raptor, I was feeling hopeless. Once I found and called Raptor Electrical Services, they were at our property explaining the best way for us to (affordably) rectify these issues. My partner and I were beyond impressed with the professionalism, communication, and final product. I definitely recommend them to anyone looking to electrical work on their home/office!