Dial One Electrical Services

Photo of Dial One Electrical Services

Located in Austin, Texas

Address: 11812 N Lamar Blvd, Austin, TX 78753, United States

Phone: +1 737-757-7240

Rating: 4.8

Categories

  • Electrician

Photos

Comments

  • Review 1 (2024-10-10 - Rating: 5)

    They are prompt and do excellent work. They tracked down and corrected a wiring problem that was keeping one of our lights from working. Weve had the same kinds of results on their other visits.

  • Review 2 (2024-07-09 - Rating: 5)

    Dial One came to our house quickly, diagnosed the issue and fixed immediately. Jamie was a pleasure to work with (his beard is awesome!) and a consummate professional. Thanks

  • Review 3 (2024-07-18 - Rating: 5)

    Eric and his team are the bestWe needed emergency services to diagnose the ac and garage door for our property and they went there same day, fixed issue and reported back the status promptly. Thank you Dial one. They are our goto company

  • Review 4 (2022-06-03 - Rating: 5)

    Brian and crew were both extremely professional and polite. They worked at an incredible pace splitting the workload to make sure things are done both well and precisely. I had smart switches installed across my home and I could not be more pleased with the services!

  • Review 5 (2023-08-05 - Rating: 5)

    I had an interlocking kit and receptacle installed on my home for my Westinghouse generator recently. Tom was responsive, professional and took the time to explain, not only the 50 amp connection process, but showed me how best to use my generator. The price was also reasonable. A Plus service! I would use Dial One again in the future.

  • Review 6 (2023-09-19 - Rating: 5)

    Dial One Electrical always does an excellent job. I have used this company for nearly 30 years and have never been disappointed with the quality of work! Tom is an awesome electrician, and the whole support team is top notch!

  • Review 7 (2025-01-05 - Rating: 5)

    The team from Dial One is the best I have ever worked with. I have an additional project for them and will be calling them soon to schedule the service.

  • Review 8 (2024-11-18 - Rating: 5)

    Jamie Gonzales was great. Took care of what I needed quickly!

  • Review 9 (2023-08-09 - Rating: 5)

    All these reviews for generator hook ups, me too! After the big freeze I had them come out and do an interlock for me. They had to move some breakers, install the interlock and the input receptacle and it looks and works great. They did a 5 star job and I am way less stressed about weather issues.

  • Review 10 (2023-07-20 - Rating: 5)

    I had a new Generac generator to install that was on site on a concrete slab. Dial One sent out an excellent engineer that knew what to do right away. He already booked the linesman to disconnect the feed to my home so he could do all the line voltage wiring and connect the low-voltage ones that auto-started the generator when the utility power failed. After the Linesman reconnected the power, the DialOne Engineer tested the installation and it has performed as expected ever since.I called around but no other companies could have installed the generator.

  • Review 11 (2023-07-19 - Rating: 5)

    Dial One Electrical is wonderful. They answered the phone and set up my appointment very quickly. They were on-time and very professional with their work. Cleaned up after themselves and fixed my issue quickly. I will be calling them again!

  • Review 12 (2017-12-21 - Rating: 5)

    Working with this company was a pleasure. They were courteous, prompt and did what they said the would do when they said they would do it. Every person I interacted with was competent and worked with me as if the job they were doing for me was as important to them as it was to me.These days you dont normally find contractors like this. I cant say enough good things about them.On top of great service, their pricing for doing a custom job of hanging soffit lights on my office building was done at a reasonable price.

  • Review 13 (2023-07-19 - Rating: 5)

    Over the years Dial One has installed an outdoor plug, installed a ceiling fan, and corrected a ground fault reset switch. They were always on-time and did excellent work, with quality parts.

  • Review 14 (2020-02-14 - Rating: 5)

    We had virtually all of the lighting replaced in our house. The biggest change was the installation of over 40 can lights. Moises and Matt did a great job. They were punctual, easy to work with, made some great suggestions, and cleaned up after themselves. Cutting 40 holes in the ceiling is messy, but at the end of the day, there was no mess left. We are very happy with the result and the lights look great.

  • Review 15 (2021-03-24 - Rating: 5)

    My first service call with Dial One Electric was handled by Jonathan - He was very efficient, knowledgeable, competent, kind, courteous and considerate...I had what seemed to be a complexed issue that Jonathan navigated like a Pro. I really appreciated how he even took time to train me on how do do a couple of things to save money. I particularly appreciated how he easily assumed that I would be capable of things he trained me to do. I appreciate how Jonathan diagnosed my issues like a boss!Thank you so much Dial One Electric, for having Jonathan on your team - You are a better company for it.Warm Regards,Cassandra

  • Review 16 (2022-08-04 - Rating: 5)

    Jaime G. was absolutely fantastic. Professional, knowledgeable, polite, and above all patient with questions! We were tripping breakers during normal afternoon/evening use. He walked through troubleshooting, figured out our issue, and was able to get our main breaker switched out all in one go.Who knew that geckos could fit into a gap the size of a pencil and then into the business side of a 60A breaker? I sure didnt.Thanks Jaime and thanks Dial One!

  • Review 17 (2024-07-03 - Rating: 5)

    Jaime came to our facility was very knowledgeable & professional...I would refer Dual One to my friends.

  • Review 18 (2023-08-19 - Rating: 5)

    Technician arrived early for the appointment and quicklydiagnosed the problem and fixed the issue at a reasonable price. Will definitely use Dial One again.

  • Review 19 (2024-05-07 - Rating: 5)

    Lightening strike was close to house and a circuit breaker was damaged. Dial One responded fast and the repair was done with two hours.

  • Review 20 (2013-03-22 - Rating: 5)

    I am super happy with the level of service I received from Dial One. The electrician was very knowledgeable and courteous. He worked quickly and efficiently installing new can lighting and other gadgets in my kitchen. He stayed within the estimated price and cleaned up too! I love my new kitchen!

  • Review 21 (2018-01-19 - Rating: 5)

    Eric Felan and field Electricians Brian Laney and Dustin did an excellent job for a commercial job that we needed on very short notice. We understand many companies are often backlogged and are unable to perform jobs on short notice, so we dont expect Dial One to always be able to react so fast...but were thankfully that they did this time!We were basically stood up by another electric company that had very poor communication skills, but we wont bash that company, instead we just want highlight how well Dial One communicated with us, promptly came out to survey the job, and then executed the job. Brian and Dustin were professional and had great customer service!The work we needed was to replace 4 old school light fixtures with 6 energy saving LED lights, all on a 33 foot ceiling. These guys were initially willing to do the job on a short scissor lift, but at the last minute we were able to rent a 32 foot lift to make job safer and more do-able.Our lights look great and the job these guys did was excellent. I definitely recommend this company and I will reach back out to them for future jobs we may have.

  • Review 22 (2018-02-07 - Rating: 5)

    Dial One helped us out with several electrical repairs recently and did a great job. The electrician (Moses) was prompt and friendly. He found the problems with our outlets and switches, fixed them, and even fixed our disposer when it stopped working. Highly recommend them!!

  • Review 23 (2013-10-11 - Rating: 5)

    I cannot put into words how happy I am with the service provided by DialOne. The electrician, Tom, was extremely thorough and did a fantastic job in diagnosing and resolving our electrical problems. He found issues that 2 other well-respected electricians couldnt find. All of the work was done at what I consider a fair price, as well. I would highly recommend them!

  • Review 24 (2023-12-24 - Rating: 5)

    Really happy with DialOne’s service. They were quick, efficient, and fairly priced. I’ll be using them again!

  • Review 25 (2019-11-01 - Rating: 5)

    These guys are frankly the best in the business!! Very timely, prompt and friendly. Jaime came by and quickly tended to all my requests which included swapping switches, installing a light fixture and helping to raise a chandelier. Highly recommend!!

  • Review 26 (2016-07-12 - Rating: 5)

    Ok here is the scoop. Called several electric companies to do some work for me, actually change all the old lights and put new ones. I cannot say how happy and satisfied I was with their service, from the receptionist Tina to Tom for the estimate and Eric for prompt communication, not leaving out Clayton who installed the lights with the help of Tom.One thing which is very important to me is doing the work on time as it was during operating hours.I would recommend Dial One any time.Thank-you, dial one for making my store look bright.Mike GoswamiTHE UPS STORE # 2344

  • Review 27 (2024-03-30 - Rating: 5)

    They handled getting permits and showed up when they said they would. Did excellent work, absolutely no problems and would recommend their services to anyone who needs electrical work!

  • Review 28 (2018-01-30 - Rating: 5)

    I needed several lighting upgrades i wanted in my condo and they did everything i asked for perfectly and without making a big mess or destroying my new place. The guys who worked on my wall sconces etc were very knowledgeable . I plan on calling them soon again.

  • Review 29 (2024-04-13 - Rating: 5)

    They went the extra mile to address my situation, showed up on time, worked efficiently and professionally, fair pricing. Highly recommend.

  • Review 30 (2023-07-06 - Rating: 5)

    They do great work. Moses has completed several projects in our home. We are very happy with the work he has done. Highly recommend Dial One.

  • Review 31 (2013-11-04 - Rating: 5)

    I have used Dial One Electrical for years now on many projects. They have done small jobs such as change out light fixtures, added a phone line and ran power out to my pond. They also did a big home addition project including not only the electrical portion but they ran the data and cable lines as well. The technicians have always been very professional and knowledgeable and the prices have always been very fair ( not to mention my senior citizen discount they offer ). I will definitely be using them again and would highly recommend them for anyone looking for a great experienced electrician.

  • Review 32 (2024-09-11 - Rating: 5)

    Honest and reliable, fair pricing and easy to work with.

  • Review 33 (2017-12-07 - Rating: 5)

    Jaime Gonzales with Dial One Electrical Services came by the office to do electrical repair to our lights. Jaime Gonzales was professional, polite and knowledgeable. We had called other companies that did not show up or call. We will use Dial One Electrical Services in the future when we need something done. From the office call to the having the representative come to our office this job was handled professionally and prompt.Texas Association of Community Schools

  • Review 34 (2009-11-18 - Rating: 5)

    This is the note I wrote to Dial One....Dial One Team:Just wanted to send a note of appreciation for the GREAT service I have received from Dial One --- all the way from the receptionist to the person that came out and checked my problem (I think his name was Linn).I couldn’t be more satisfied, as the repair did not cost me any $$$. Linn contacted Austin Energy and the customer service department took care of the problem. While you didn’t make any money from this transaction, rest assure that you have built trust and a lasting relationship.I just got off the phone with the Tybray Property management, who manages the HOA in my complex. I’ve shared my story and your contact info. Tybray was very happy that issue was resolved and said they would keep you on the short list of contractors for future electrical requirements, etc. I hope you get a lot of business through them as they have large presence in Austin.Also, I will be sure to refer you to my family and friends.Again, hats off to your entire team of staff!

  • Review 35 (2010-10-26 - Rating: 5)

    I had an emergency last month and called these guys out of the phone book. I have never needed an electrician before, but I was pleased with the urgency they handled my request with. My power went out and they were there within a couple of hours. I would definitely use them again and also recommend them.

  • Review 36 (2023-08-19 - Rating: 5)

    Great company. They are very good and responsible. I was afraid at first, but they have done a great job for us that I keep using them.

  • Review 37 (2020-07-19 - Rating: 5)

    These guys are great. They recovered my drone after it got stuck in a tree! 😊👍🏻

  • Review 38 (2023-09-12 - Rating: 5)

    They were prompt, efficient and affordable.Very nice to deal with also. This is my 4th time to use them and they always to it right.

  • Review 39 (2023-06-30 - Rating: 5)

    Jaime was professional, polite and extremely helpful in resolving my electrical issue. I would recommend him and Dial One to anyone and everyone.

  • Review 40 (2014-01-28 - Rating: 5)

    Good ol Austin Energy decided my meter was failing, pulled it, then decided my connectors were too old and ran off with the meter and a note on the door. So, no power and 20 degree winter mix on the way. Found out about this at 2pm after finding the note. Called AE and they basically said too bad, you gotta call an electrician. Called Dial One since they were near the top of the search results.Dial One sent Tom out quickly, but took about an hr for him to get down to my house. On the way he had me txt him some pictures of the hole that AE left. Dial One got he permits started and Tom went back out to get the parts. He got it all repaired by 5:30 or so... Then was willing to sit around and wait for an inspector and then again for the actual crew who had the meter to put back on. Didnt leave until about 7:30.Austin Energy gets 0 stars for the initial inspector who clearly wasnt thinking about leaving a family to freeze.The AE crew that came out to inspect the second time and reattach the meter get some stars as well. Not their fault and they did their thing quickly and left.Dial One and Tom get 5 stars easy. Did everything I would hope for and more.

  • Review 41 (2023-09-02 - Rating: 5)

    Very professional. Very creative with installing outdoor lighting. Jaimie was wonderful. Will definitely use again.

  • Review 42 (2016-03-04 - Rating: 5)

    What a pleasant surprise. Thought I would be spending mega bucks. Tech came in andstarted checking wall outlets. WHAT. Two rooms of fans were not working. I thought itwas in the attic. Sure enough it was a wall outlet that was misbehaving and not 30 minuteslater I had power.Your are in my phone directory and will never call anyone else.A BIT HUG AND THANKS

  • Review 43 (2018-11-07 - Rating: 5)

    I needed a 240 v and a couple of extra outlets installed in my garage. I anticipated several hours of work, but they were done in about an hour. Quick, clean, professional and efficient.

  • Review 44 (2023-08-20 - Rating: 5)

    The Dial One team is great to work with. I highly recommend Jessica,Brian and the whole team.

  • Review 45 (2023-11-15 - Rating: 5)

    We use Dial One for all our Commercial Electrical needs. They have a great team!!

  • Review 46 (2024-09-19 - Rating: 5)

    Great communication and a job well done, as promised

  • Review 47 (2015-02-03 - Rating: 5)

    As a Realtor i must have a great electrician; highly skilled at what they do, available to talk, does great work, follows through at reasonable prices.Dial One exceeds great!Thanks Dial One & Eric!!!

  • Review 48 (2013-08-29 - Rating: 5)

    Fast, friendly service! They were even able to come out the same day I called. I would definitely recommend them to anyone needing a great electrician.

  • Review 49 (2018-01-12 - Rating: 5)

    Do not use any other contractors for any of my company or personal work, they have been great on every aspect. Pricing, service and quality. I highly recommend

  • Review 50 (2024-10-22 - Rating: 5)

    Great and prompt service

  • Review 51 (2024-01-10 - Rating: 5)

    The work was done quick, efficient and fairly priced. I recommend Jaime!

  • Review 52 (2023-12-22 - Rating: 5)

    Efficient, quick, honest, possessed integrity and a great price paid by the hour compared to the other competitors.

  • Review 53 (2023-07-17 - Rating: 5)

    Dial One Did A Excellent Job On My 50amp Generator Hook Up.5Star ***** Service All The Way.

  • Review 54 (2013-11-12 - Rating: 4)

    They did a good job overall, I had a few minor complaints which they handled it in the a very timely and professional way. I will certainly try them again due to the quality of their work and customer service.

  • Review 55 (2019-09-16 - Rating: 5)

    Dial One is my go to! They are always available and prompt! Jaime is quick, friendly and professional!

  • Review 56 (2020-04-10 - Rating: 5)

    Top notch service! Quality and attention to details is off the charts. They are always there to help find solutions and resolve at a very fair price. I highly recommend them!!

  • Review 57 (2024-05-03 - Rating: 5)

    Very happy with Dial One Services adding a motion sensor light to my dark under staircase closet. Brian was very professional and the call center as well.

  • Review 58 (2023-11-25 - Rating: 5)

    5 star for Dial one! Garbo A Salons heros! Always prompt professional and reasonable. They have also done excellent work in my home. A big fan of small businesses doing it right!

  • Review 59 (2023-09-30 - Rating: 5)

    Moses was the first person that Dial One sent out. He had a bit of an attitude problem and also caused damage to my place. This review is not for Moses, as he would have received zero stars from me.Dial One later sent out Brian and Travis. Brian and Travis were very polite, professional, and knowledgeable. The five stars on this review are for these two.Though I dont recall her name, the woman who contacted me to set up both appointments was also great.

  • Review 60 (2023-07-21 - Rating: 5)

    Workmen remodeling my living room lost track of how to rewire my two-way light switch. Even before that, it was not working correctly after my kitchen was remodeled, but it was working to an extent. We called Dial One, and the electrician got it working perfectly again with no trouble. Additionally, I was able to make an appointment within a short time after my call. I cant remember exactly, but I think it was just a matter of a few days.

  • Review 61 (2023-09-13 - Rating: 5)

    Installed an extra garage power socket and removed fluorescent light fixtures for me. Good price and done on time. Other electricians I called didn’t want to bother with the job.

  • Review 62 (2023-06-07 - Rating: 5)

    GFI outlets and breaker identified issue and resolved quickly. Arrived on time, communicated well and professionally, identified issues and cleared up quickly. Will return with new fan needed to finalize services. Appreciated calm, patient and thorough demeanor of Jamie the technician.

  • Review 63 (2022-06-22 - Rating: 5)

    We had a main breaker issue which kept tripping. I contacted Dial One Electrical services multiple times. Eric helped answer all my questions and he is very patient during the process. They were also able to find the electrician to come to help us with very a short notice. Overall very happy.

  • Review 64 (2019-05-31 - Rating: 5)

    Omg. These guys are simply amazing! Tom, the tech that came by to do work for us, was beyond amazing. He showed up at 9 and worked straight through till 6 PM pointing out several issues that were both electrical and other items to note about the new home we purchased. Recognizing I was new to the area he gave me phone numbers that would help me with problems that I have as well as gave me great suggestions that would save me both time and money. I expect somebody to just come in and blow through the 405 items I needed to be done. Tom did much more. He absolutely cared about the work you did and we found something wrong he would take care of it even though wedding on my list to be done I expected somebody to just come in and blow through the 4-5 items that needed to be done. Tom did much more. He absolutely cared about the work he did and when he found something wrong he would take care of it even though it wasnt even on my list to be done. As an example, he reprogrammed my fan so the remote control would work. Who does that?? I can’t say enough about Dial One as an organization and Tom as a technician! Highly recommend these guys!!

  • Review 65 (2023-07-30 - Rating: 5)

    Tom and the staff at Dial One are the best Electricians in Austin!

  • Review 66 (2020-08-19 - Rating: 5)

    Very good service. Provided good information to our electrical issue.

  • Review 67 (2022-08-08 - Rating: 5)

    We got a new Air Conditioning system....inside and out. They did a phenomenal job.

  • Review 68 (2013-11-06 - Rating: 4)

    When I was calling around to get a quote from various electricians, Dial One was, by far, more responsive than anyone else we called.We had them replace the main panel in a house built in 1960, as well as ground some outlets and install GFIs. With each appointment, everyone arrived promptly and all of the employees were friendly and pleasant.The work was done well and the price came in under the estimate. The electricians were good about cleaning up after they were done and were very respectful of our belongings and property.I would certainly recommend Dial One to anyone looking for an electrician.

  • Review 69 (2016-05-14 - Rating: 5)

    Came today and fixed the problem within minutes. Professional, courteous, and punctual. Great service.

  • Review 70 (2023-09-21 - Rating: 5)

    Pro talent in motion.

  • Review 71 (2023-08-17 - Rating: 5)

    Moises is AWESOME!

  • Review 72 (2018-06-13 - Rating: 5)

    I highly recomand this place