ALs Twin Air, LLC

Located in Washington, District of Columbia

Address: 1914 Benning Rd NE, Washington, DC 20002, United States

Phone: +1 202-621-9078

Rating: 3.8

Review 1 (2023-04-07 - Rating: 5)
I contracted with Als Twin Air to get a sewer line camera inspection and sewer pipe location service performed. From the office administration staff to the service personnel I was extremely satisfied with the companys professionalism, customer service and helpfulness. All of my interactions were positive and the staff graciously answered all of my questions and earned my business. The service personnel answered a number of specific technical questions I had so that I knew exactly what I could expect on the service date. In addition, on the service date the technicians gave me, in addition executing the service, a wealth of in-depth knowledge about residential plumbing, HVAC and water systems. In fact, much of the information they generously offered extended far beyond the specific nature of the service call. In all, the customer service experience was fantastic and the information the service personnel shared has made me a much more competent and well-informed homeowner. I was very satisfied with the service.

Review 2 (2022-06-11 - Rating: 5)
Been using Als Twin Air for several years now, mainly for my heating and air conditioning service. The technicians are very courteous and knowledgeable. Very good at explaining what they plan to do and what needs to be done. Highly recommend this company.

Review 3 (2018-06-29 - Rating: 5)
We had a great experience and would definitely recommend to anyone! We called around 8:30am and they were able to give us a same-day appointment, for which we were grateful. The technicians arrived by 12pm and had our AC working within 15-20 minutes. It couldnt have gone any better!

Review 4 (2018-03-31 - Rating: 5)
They were professional, honest and great. Happy i proceeded with them as opposed to the first 2 contractor referrals that my home warranty company tried to send. They were honest and good

Review 5 (2018-06-01 - Rating: 5)
Great and affordable service. They were able to install my rooftop AC unit within a few hours.

Review 6 (2021-05-15 - Rating: 5)
A Great Company. I highly recommend them to everyone who looking for their services.

Review 8 (2022-01-12 - Rating: 5)
Milton and Lex were on time, quickly solved my problem, gave me a lot of information about my system which is helpful as a new homeowner. I highly recommend them for their professionalism and kindness. Thanks guys! Stop by anytime!

Review 9 (2022-06-15 - Rating: 5)
Came out with short notice, very respectful/professional, quick service. And worked on our system which multiple other companies refused.

Review 10 (2020-08-12 - Rating: 5)
This company install a boiler in my building last winter that works great 👍 the old boiler kept breaking down during cool winter ❄️ months, now we never have that problem!

Review 11 (2018-01-29 - Rating: 5)
I have used Als Twin Air for several years for all my HVAC needs, for my primary residence and rental property. The staff are always professional. They arrive on time, complete the job as promised. The lady in the office is excellent. When I called requesting emergency service when my air conditioner died during the extreme heat, she worked her magic (lol) to get someone to my home very quickly. I have recommended Al to all my friends. They have had the same professional experience.