PlumbRight Services & Rooter

Photo of PlumbRight Services & Rooter

Located in Mount washington, Kentucky

Address: 1023 Landis Ln Suite J, Mt Washington, KY 40047, United States

Phone: +1 502-430-3442

Rating: 3.8

Services

  • Wheelchair-accessible car park
  • Repair services
  • Appointment required
  • Cash only
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

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Comments

  • Review 1 (2024-08-22 - Rating: 5)

    Last week, I contacted PlumbRight Services and Rooter, Inc. to address a sticky sink faucet valve. The first plumber spent an hour on the job and unfortunately, the valve remained sticky. Naturally, I was disappointed and reached out to PlumbRight.Today, they truly went above and beyond to make things right. They sent another plumber, Jerry, who replaced my entire sink faucet without any additional charges. I was impressed by their swift response and dedication to resolving the issue.Mistakes can happen, but its how a company handles them that really matters. PlumbRight demonstrated exceptional customer service by taking full responsibility and ensuring my satisfaction. I highly recommend them for their professionalism and commitment to doing the job right.Thank you, PlumbRight & Jerry Davis for standing by your work and making things right!

  • Review 2 (2022-09-07 - Rating: 4)

    I literally cannot say enough good things about this company,the work ethic and the integrity of the technicians. I highly recommend this company for your plumbing needs -big, small, or in between. My technicians, Matt and Keith, were the absolute BEST!

  • Review 3 (2020-11-25 - Rating: 5)

    Invited this hardworking dynamic duo into my home during a pandemic to repair/replace a hose bib, shower diverter and hot water heater. Chris and Eithan were kind, courteous, respectful and considerate.I appreciated their expediency and thorough tidy work.Plumb Right service was assigned by my American Home Warranty.I will ask for them again, should I have a future need for plumbing services.And...Kudos to Bobbie aptly fielding calls, reservations, work orders and probably a multitude of other requirements in a thankless position yet she does it all with respect and kindness! A true superhero 🦸‍♀️👏👏👏👏👏🤜🤛💥

  • Review 4 (2024-07-17 - Rating: 4)

    Good work but don’t make the same mistake I did. Get pricing upfront. Truck fee, hourly rate & materials seemed high. $350 to replace outside spicket.

  • Review 5 (2023-11-10 - Rating: 5)

    I had a great experience with Plumb Right. They were very professional and efficient. Andrew was my technician and he was superb. On time, polite and respectful. Office staff are also super nice. I am totally satisfied with my plumbing repair today and highly recommend this company! Will definitely give them my future business

  • Review 6 (2024-03-29 - Rating: 5)

    I highly recommend PlumbRight Services & Rooter! Josh was my technician, and he was awesome! He was knowledgeable and went beyond his service to help me. I will definitely give them my future business, and everyone else should also!

  • Review 7 (2024-04-03 - Rating: 5)

    They replaced a hot water heater for me. And replaced some valves while they were here. Excellent customer service and very personable. Would definitely work with them again and highly recommend. Thank you for everything guys!

  • Review 8 (2022-08-13 - Rating: 5)

    Had a leak in the bathroom tub faucet, home warranty sent PlumbRight. Could not have asked for better service, Alan was professional and knowledgeable and took care of the problem quickly. In the middle of this issue my downstairs bathroom developed a clog and Adam was sent out to take care of that. He was quick and efficient and both bathrooms are working again. Im so impressed with the quality of service with PlumbRight and would recommend them to anyone needing help.

  • Review 9 (2020-10-28 - Rating: 5)

    We have hired PlumbRight about 10 times in the past. In addition to their excellent work, everytime they come they have been so polite and informative. Weve had the opportunity to work with many of their employees and every experience has been excellent. They take time to answer my questions and they also give me a heads up when they are on their way. Weve had them do the whole range of plumbing tasks for us, including water heater, garbage disposal, leaks and faucet replacement. Once, we had a plumbing emergency in which there was water gushing into our crawlspace. They fit us in on the weekend and fixed our pipe promptly. Give them a try! You wont regret it!

  • Review 10 (2018-11-26 - Rating: 5)

    My home warranty company uses Plumb Right Services and Rooter for plumbing contractor. I was contacted by them and scheduled an appointment.Josh arrived promptly as scheduled, he was very professional, courteous and knowledgeable!I was very satisfied with his workmanship as he completed both jobs (leaky faucet and a fireplace gas line issue} in a timely manner.Plumb Right Services definitely gets my recommendation. Thanks Josh!

  • Review 11 (2022-10-04 - Rating: 5)

    Josh and Cody took good care of me! They came right in and tackled the issue at hand. They treated my plumbing issue as if it was their own and I appreciated their honesty and thoroughness. In addition to the above, I was able to leave them in my home without a worry at all, and when I returned home that evening theyd left everything neat. Thank you guys so much!

  • Review 12 (2022-08-29 - Rating: 5)

    Thank you for a job well done! Adam was a blessing and our tub valves are leak free. Leslie thank you for getting us on the schedule. I appreciate the outstanding manner in which we were taken care of. If you need a plumber, PLUMB RIGHT SERVICES IS YOUR GOTO COMPANY.They drove from Louisville area to 12 miles south of Lexington to take care of us!

  • Review 13 (2019-07-16 - Rating: 5)

    Adam was awesome! He was on time, friendly and professional. A competitor came out the day before and told me he couldnt fix it and to call somebody else. I was stressed because we are selling our home, had a scheduled inspection in a couple of days and a clogged sink. PlumbRight got me an appt for the next morning. Adam fixed the problem quickly. Turns out the tech from previous company had failed to reconnect the water pipe and there was water in the bottom of my sink. Highly recommend and I will use them again!! (Note to owner: dont make your guys wear button up shirts and khakis. Plumbers need to look like they know how to get the job done. Not do my taxes ;) Very satisfied customer!!

  • Review 14 (2020-06-16 - Rating: 5)

    Josh fixed a shower that was leaking for us and got the job done quickly and professionally. We had him come out a few weeks later to check another issue with that shower and he was very helpful with diagnosing the problem and even though it wasn’t a plumbing issue he helped figure out a solution. Josh was very helpful in dealing with our home warranty company and helping fix a mistake on their end and saving us money in the process. He was very helpful and generous with his time— would definitely use them again.

  • Review 15 (2017-04-19 - Rating: 5)

    Josh was very professional and courteous. He came out to fix a busted pipe behind an interior wall. Not only did he fix the problem very fast (

  • Review 16 (2019-11-18 - Rating: 5)

    My home warranty assigned PlumbRight and I was anxious because of some poor reviews, but I am convinced those people are just too impatient. Patrick did an amazing job. My house is 120+ years old and I have had more bad plumbers out here than I can count. He was clean, professional, kind, and eager to get the plumbing fixed. Most plumbers see my old house and moan and groan the whole time. Patrick came ready to work and with no help. He had my clog fixed, toilet back on with a new ring and cleaned in about an hour. I will request this company every time and Patrick. Be PATIENT! They are busy because they are good.

  • Review 17 (2017-03-18 - Rating: 5)

    Josh (the owner) did an excellent job installing our new water heater and fixing a leaky toilet. He is down to earth which I like. After Josh gave me an estimate I called around to a couple other plumbing companys and they could not match Plumb Rights pricing. Some of the other companies gave me estimates that were double of what Josh quoted me. These guys will get my return business.

  • Review 18 (2019-01-19 - Rating: 5)

    My home warranty company uses PlumbRight as a service provider. We had a small leak from our garbage disposal so I placed a request through the home warranty site. The next day I received a call from PlumbRight and scheduled a visit for later in the week. When Josh arrived (on time), I showed him a picture of where the leak was occurring, since it was a very small leak at the time. He quickly continued the diagnosis and replaced the garbage disposal. He was here and completed with the work quickly and allowed me to continue on with my day. PlumbRight has been added to our list of trusted providers for any other work that we may need, even if it was not a warranty call. I would highly recommend PlumbRight for all your plumbing needs.

  • Review 19 (2023-08-09 - Rating: 5)

    Excellent Quality Courtesy & professioalism spoke to nice Lady in office. We needed a water heater, sewer pipe work. Josh replaced water heater, Adam & another gentleman did sewer pipe work. Extremely Pleased with work & pricing.PlumbRight has the right stuff to do the job right.Best Company we needed Hose Faucet installed called Josh and DeWayne and Issac installed it making life more comfortable.Thanks Plumbright

  • Review 20 (2020-05-21 - Rating: 5)

    PlumbRight was assigned to me by our home warranty and I’m very impressed with their company. Chris and Ethan called before showing up, got here in time, discovered and repaired the issue quickly, and were professional throughout the entire process. Thanks for fixing what could have become a much larger issue!

  • Review 21 (2019-10-28 - Rating: 5)

    We originally had Tom Drexler come out to try and snake our drain but they left us with a clogged sink and a quote for a $4,700 solution. 2-10 Home warranty sent PlumbRight out to our house and the technician Patrick was so nice and polite. He came in and rand the snake again and wouldnt you know it, he got it unclogged. He ran the water and filled up the sink 3 time just to make sure it was working properly. He was quick but thorough. I will use PlumbRight in the future for things outside the scope of our home warranty. Would highly recommend.

  • Review 22 (2021-04-05 - Rating: 5)

    My home warranty uses them. Have had them come to my home several times. They have installed a new hot water heater for me and fixed a leaking pipe. They have it done in a timely manner are nice and professional no issues with their work.

  • Review 23 (2020-09-20 - Rating: 5)

    I had what I thought to be a complicated fix on my toilet. Plumb Right was at my house quickly. Once they got there they were very honest and told me it wasnt that big of a fix. They were quick, honest, helpful, and professional. I hope I dont need a plumber anytime soon, but if I do this is who I will call again.

  • Review 24 (2021-05-13 - Rating: 5)

    Beyond 5 stars. Chris was our tech and he did an excellent job! He located 7 gas leaks and fixed everyone of them and continued to check to make sure he got them all. When LG&E came out to restore service, the rep said that it was very rare that a job like this is done right the first time. I could go on, but do yourself a favor and call use this service!

  • Review 25 (2020-02-15 - Rating: 5)

    They have been to our home several times to fix what has gone wrong. They have always been friendly, and they know their stuff! An amazing company to work with. They are our go to plumbing company from now on! And they are highly recommended from septic companies we have hired as well.

  • Review 26 (2019-09-21 - Rating: 5)

    After what I thought was a simple tub draining issue, I called plumbright to come out and take a look. They stopped by in between jobs to look at my issue. My issue was more than a clogged drain and the plumber that came out showed me the visible problem under the house and low and behold he just so happened to see another problem that I didn’t even know about. He showed me that issue as well. With going out of town with in 48 hours of having this issue, the guys came out the next day and completely took care of my plumbing issues. Highly, HIGHLY, recommend plumbright. They’re price was more than fair and I am extremely satisfied. Thanks guys.

  • Review 27 (2024-03-11 - Rating: 5)

    We had a water heater replaced cost about half as much of other plumbers, great job very friendly

  • Review 28 (2019-10-23 - Rating: 5)

    Their technicians were great. I meet a total of 4 2 for the diagnosis and 2 for the hot water heater replacement. I believe their names were Nate Josh Brad, and Jeremy? Either way I hope someone at their company recognizes them for a job well done.

  • Review 29 (2019-11-09 - Rating: 5)

    My place of work had a plumbing emergency a few weeks ago. Roto Rooter was busy and I remembered the TV ad for these guys. Called the emergency line, they returned the message in a few minutes. Agreed to come out and arrived a little over an hour later. Cleared the clog in the sewer line. Good folks and life savers. Give them a try!

  • Review 30 (2015-05-04 - Rating: 5)

    I called PlumbRight, Tom Drexler, and Mr Rooter for an estimate...and PlumbRight is the only one I will do business with after their consultation. The service man was polite and professional. Of the 3, he is the only one that didnt just guess at what the problem could be. He took the time to inspect the problem (which was a clogged exterior drain) during the estimate, by running a wet/dry vac to see what debris might be trapped. He then poured water back into the drain to see how quickly it would back up. Whatever he did actually fixed the problem and everything drains properly now. He wrote it up as an estimate and gave his suggestion of work needing to be done to prevent it from happening again. The other companies wanted to charge me from $99 to 200 just to try with no guarantees of success.

  • Review 31 (2020-10-06 - Rating: 5)

    I have used their services multiple times and each time they have went above and beyond to actually take care of whatever issues that I had. The owner was polite and understanding and was even willing to do the dirty work......cause sometime plumbers have to deal with the dirty work. I was actually recommended their services thru Mt. Washington city and sewer and they made a great recommendation

  • Review 32 (2021-02-25 - Rating: 5)

    Josh at PlumbRight did great, quality work on my drainage issue. Initially the communication was not excellent, but it was worth the wait for their fair pricing and quality of work.

  • Review 33 (2017-08-15 - Rating: 5)

    We have used PlumbRight Services several times over the years and each service call was prompt, the issue resolved quickly, and at a reasonable price! They are our first call for all plumbing related issues.

  • Review 34 (2019-04-02 - Rating: 5)

    Very transparent, timely, and knowledgeable. I had my hot water heater replaced by PlumbRight. They did a fantastic job and left behind a spotless work space.

  • Review 35 (2023-08-27 - Rating: 4)

    They did a good job in repairing a wter heater for a house we were selling. Will be calling again soon.

  • Review 36 (2017-03-25 - Rating: 5)

    We had a sump pump brake when it was raining badly. They can out quickly and replaced it for a reasonable price. It was close to getting in the building. Love this company,

  • Review 37 (2019-12-01 - Rating: 5)

    Very friendly staff with top notch work. Theyve done a lot of work for us and never disappoint. They are very quick to get someone here.

  • Review 38 (2019-04-19 - Rating: 5)

    They always do great work whenever I need plumbing work done. Honest and trustworthy cost and work.

  • Review 39 (2022-07-19 - Rating: 5)

    The guys that showed up did a fantastic job and answered any questions or concerns that I had. I will be calling these guys for any future plumbing issues.

  • Review 40 (2024-06-28 - Rating: 5)

    Technicians were friendly, knowledgeable, and exceptional.

  • Review 41 (2015-03-19 - Rating: 5)

    Everyone I dealt with was very nice and the 2 guys that came to install my new hot water heater were very nice and professional.

  • Review 42 (2019-11-28 - Rating: 5)

    PlumbRight Services & Rooting recommended by our Home Warranty and my husband & I were please at how quick PlumbRight fixed alleverything

  • Review 43 (2021-01-04 - Rating: 5)

    Our plumber was amazing. He was so helpful and kept our minds at ease. In a time of an emergency it was nice to have someone on our side..

  • Review 44 (2019-10-22 - Rating: 5)

    Very professional, they had to run a new gas line to my furnace, it was done quickly and correctly

  • Review 45 (2017-03-28 - Rating: 5)

    They came out quickly when I had things that needed, and fixed everything and offered suggestions. Highly recommended.

  • Review 46 (2019-06-16 - Rating: 5)

    They know what they are doing. I know the owner and can say hes a good person as well as his family.

  • Review 47 (2015-08-08 - Rating: 5)

    Service man Mitch was extremely nice, he went out of his way to be helpful. I would recommend their services to anyone.

  • Review 48 (2019-11-21 - Rating: 5)

    The guys did great work, I would highly recommend them to anyone

  • Review 49 (2023-11-04 - Rating: 5)

    Great service and great people

  • Review 50 (2023-02-28 - Rating: 5)

    On time and cheaper than what I was expecting. Very happy!

  • Review 51 (2021-06-10 - Rating: 5)

    Super people on time and very professional. I have used plumbers in the past none compare to PlumbRight. If I could I would give them a 10 star review. Bobbie in the office is a gem!

  • Review 52 (2020-06-23 - Rating: 5)

    We had Plumb Right install a new water heater at our home. Josh and his team were kind and professional. We are very happy with our overall service. Highly recommend and will use again!

  • Review 53 (2022-10-26 - Rating: 5)

    Chris was very professional. handled his work like a true Pro.

  • Review 54 (2019-06-24 - Rating: 5)

    I received service from this business today(12/15/2015) and the job a well as the gentleman who performed this job was the absolute best. Thank you Mitch for your knowledge and professionalism.

  • Review 55 (2023-03-22 - Rating: 5)

    Chris is very prompt, Knowledgeable, and professional

  • Review 56 (2016-07-06 - Rating: 5)

    Mitch was great to work with and gave me some great ideas

  • Review 57 (2017-01-28 - Rating: 5)

    I can always count on these guys to get the job done right the first time.

  • Review 58 (2019-06-10 - Rating: 5)

    Josh McGoff, the owner is a great guy!

  • Review 59 (2020-01-03 - Rating: 5)

    Good owner doing good work

  • Review 60 (2013-12-24 - Rating: 5)

    Very good service!

  • Review 61 (2019-09-17 - Rating: 5)

    Great, timely service.

  • Review 62 (2020-08-08 - Rating: 5)

    Outstanding services

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