Shields Plumbing & Hardware in Port washington

Review 1 (2022-01-23 - Rating: 5)
Edit - 4 months later. I just had my first filter change. Attached is the 4 month us vs new filter. 🤔🤔🤔🤨Reading the reviews I am surprised to see negative reviews. To those who had a bad experience I suggest be patient and try Shields again. I would call the owners Kevin or Patti to discuss further.I have shopped in Shields Hardware almost weekly for over 15 years. This family owned company and crew did not stop working through the pandemic. Shields Hardware was shipping PPE to my family around the country.Due to all of our recent certifications in virology I decided to start cleaning my tap water. If I must filter the air outside to remain healthy I should filter the water entering my home.These photos show the before and after install of the pre-filter. The main filter will be installed to the left.What is very scary is if you zoom in on the filter glass you can see stuff in the water being collected 1/2 hr after installation. 🤨😲I am very happy with Shields Plumbing! This was my first experience.Suggestion, if you live on Long Island do not procrastinate on installing a house filter.

Review 2 (2023-08-30 - Rating: 5)
As a French boater looking to fill his French propane tanks, I must say Ive been very kindly taken care of by Pattie and Kevin, the owners. They both have been of a great help as is was not that easy. But they did the job perfectly, with smile and a real sense of service. Moreover, Pattie, as an artist :-) was very gentle with my two daughters, drawing little sketches for them.Now I understand why this business is still here after more than 100 years in the same family, long life to them !

Review 3 (2020-11-23 - Rating: 5)
The best in town IMO. Honest and helpful, resourceful and knowledgeable. Also, this is the only store that carries the most amazing & safe eucalyptus charcoal for grilling. If your priority is quality, This is the place to be. But if your go-to is big box stores with isles upon isles of mass manufactured stuff and halfhearted employees, this may not be “it”. If you want to support local, go get helped by Patty and have Jetty show you where things are!

Review 4 (2020-06-09 - Rating: 5)
Excellent! Very helpful, came through with some last minute needs for an event that may have been hard to accommodate. They didn’t hesitate and really helped the community. I’ll always recommend them!

Review 5 (2019-10-01 - Rating: 5)
Good experience in the shop where the owners (Patty maybe) said, ‘use this 50cent washer (shower diverter washer) instead of this 30 dollar shower diverter assembly, saving is money when they didn’t have to. This is the reason why we use a local shop instead of going to Home Depot.

Review 6 (2018-05-01 - Rating: 5)
Nice hardware store, but please put your self at Google map search...

Review 7 (2022-11-20 - Rating: 5)
Super friendly and helpful staff! New to Port but I’ll definitely be making Shields our go to hardware store.

Review 8 (2020-06-10 - Rating: 5)
I am not a DIY person, so when I go into a hardware store, I usually need help! The staff at Shields are so professional, knowledgeable and friendly. They always have what I need.

Review 9 (2021-06-28 - Rating: 5)
They fix your problem with expertise and promptly. The store is a well stocked hardware store and they do excellent bar B Q spas for your warn out barBQ

Review 10 (2018-08-04 - Rating: 5)
Great store. Excellent customer service. Very nice selection. They definitely know there stuff. Very helpful.

Review 11 (2021-02-03 - Rating: 5)
You got a problem with plumbing electrical or if you need a grill go to shields its a family run business thats been in Port Washington for years that will help you if you have a plumbing problem in your house call shields if they cant get a plumber to your house theyll tell you what you might be able to do to help yourself

Review 12 (2022-02-19 - Rating: 5)
Had someone help me take apart this grohe shower trim, I needed help with taking apart. If I had gone elsewhere, I know no one would even bother.

Review 13 (2020-06-08 - Rating: 5)
Found everything i needed. When i walked into the store i explained my leaky faucet and some other issues u was having around the house and they helped me out big time. Thank you guys!

Review 14 (2020-11-15 - Rating: 5)
Patti was very knowledgeable and so friendly. They have a huge variety of hardware and heat lamps!

Review 15 (2020-06-08 - Rating: 5)
Great service! Super kind staff! Thank you for a great experience :)

Review 16 (2016-03-21 - Rating: 5)
Best hardware store around. Family run and pet friendly!!

Review 19 (2020-06-08 - Rating: 5)
Amazing customer service. I go here anytime I need some home improvement supplies. I’m not super handy, so I rely on the employees and they are always so helpful and go above and beyond every time. Prices are also competitive and very reasonable. Supporting a PW business is an added plus :)

Review 20 (2021-03-06 - Rating: 5)
Hands down the best customer service Ive had in town ever. I got the best advice while repairing the drain pipe of the bathroom sink. The advice, not only saved me time but assured me a work around not expressed in any YouTube DIY tutorial. The women at the counter suggested various pipe fittings and tools, which all came in handy. She also confirmed my monkey wrench was the absolute wrong tool to use. I highly recommend Shields Hardware as a choice in town or for plumbing advice.

Review 23 (2022-07-30 - Rating: 5)
Quick efficient well stocked store with friendly staff.

Review 24 (2017-09-10 - Rating: 5)
Stopped in to purchase a repair fit for a toilet expecting to have to buy the $30 - $40 kit - use one small part - a seal - and being stuck with all the other parts. The female person behind the counter looked at the picture on my cell phone and immediately knew what I needed. It turned out to be a $12.00 seal and then she proceeded to show me exactly how to install it. In fact she wasnt happy with the way I did my practice replacement in the store and made me do it again!!When I got home it took me about 3 minutes and was a complete success. Didnt have to spend $40.00 on the complete kit or $125.00 for a plumber. Thanks Shields

Review 25 (2016-05-20 - Rating: 5)
Great family owned store. They have all the answers the Home Depot folks dont

Review 26 (2020-11-22 - Rating: 5)
Good and honest service. They will never sell you anything that you dont need.

Review 29 (2022-06-30 - Rating: 4)
Friendly staff but missing a lot of inventory.

Shields Plumbing & Hardware