William J. Riley Plumbing & Heating Co Inc

Located in Warwick, Rhode Island

Address: 15 New England Way, Warwick, RI 02886, United States

Phone: +1 401-738-1688

Rating: 4.6

Services

On-site services
Online estimates
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required
Cash only
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-07 - Rating: 5)
My hot water tank developed a leak late afternoon and I called up Liz, gave her the info and they were here first thing in the morning with a new one. The guys were polite, careful with moving things in and out and cleaned everything up. They did a great a job. I am grateful to have found this company! This was my Christmas gift to the family lol.

Review 2 (2024-11-09 - Rating: 5)
Rileys plumbing is wonderful!!! They are sympathetic to the needs of their clients and willing to go the extra mile to help solve their problems. With the prospect of being without heat and hot water for multiple weeks vs. one, they worked very hard to fit us into their busy schedule by working overtime on another job for which we are so grateful!!! They also have integrity and fairly price their services no matter the clients situation. Lastly, they have the training and expertise to install and service Navien boilers, which is a skill that can be hard to find. We will definitely be return customers of Riley Plumbing and Heating! Thank you again for all your team did to help us. We greatly appreciate it. P.S. Special thanks to David Palmer, his team, and Liz!

Review 3 (2024-11-02 - Rating: 5)
Riley plumbing is prompt and always on time. Thats a very big deal these days. Dave has been doing my annual boiler cleaning for many years now and I wouldnt consider calling anyone else. He is personable, good humored, efficient, tidy and thorough in his work. I call on Riley for all my plumbing needs anywhere in the house. Theyre awesome and reliable.

Review 4 (2024-10-22 - Rating: 5)
Once again, Anthony and the team at William J. Riley did a superb job replacing a big cast iron drain/waste pipe located above an old cast iron sink in our basement. It was showing wear and needed attention since the life of that pipe was nearing its end.They were also able to remove the old cast iron sink.This company is the best. They are so honest and dependable and frankly, I would never call anyone else when a plumbing issue arises.

Review 5 (2024-12-20 - Rating: 5)
Very happy with the service they did on our boiler. They were prompt, completed the work efficiently and the pricing was very reasonable. We will defintely use them for any future needs!

Review 6 (2022-04-12 - Rating: 5)
I was so pleased with how knowledgeable and professional the plumbers were. They replaced my kitchen faucet and repaired my bathroom faucet in about 1 and 1/2 hours and the price was very fair :) Also, they were able to manage the water booster I have to shut off the water (which I was not knowledgeable about). They educated me on my water system and maintenance needs. I would highly recommend Riley Plumbing to anyone who needs plumbing work in thier home.

Review 7 (2021-03-13 - Rating: 5)
I recently needed my boiler replaced. I had used Riley before after a Nextdoor post.They did a great job and even installed the boiler when I was on vacation. I came back to a warm house and a brand new tightly installed system.This service and boiler was worth the money.

Review 8 (2022-11-29 - Rating: 5)
William J Riley was so easy to work with. Liz was so sweet on the phone. Michael answered all my questions and concerns! Michael was so kind to me. He knew how nervous I was about a 17.5 year hot water tank. Michael took his time to explain every little detail to me. He came out and look at everything for me and reassured me everything was fine. When they came to install the new hot water tank it was fast, easy and beyond professional. Thank you guys so much for a peace of mind and professional work. I would not hesitate to call William J Riley!

Review 9 (2024-11-20 - Rating: 5)
Great work. Very happy. They will be my first call next time I have a plumbing problem.

Review 10 (2024-06-28 - Rating: 5)
David Palmer and his technician were very thorough. David explained all the issues that were happening with my heating unit and he has made some suggestions about some of the work I will need to have done in the future,which I fully appreciated.They did a great job and were very professional and courteous.

Review 11 (2024-05-22 - Rating: 5)
Harry and Alec came to our home to find where a leak was coming from in the kitchen to the basement. They were neat, professional and excellent communicators throughout the process. Would highly recommend William J. Reilly Plumbing.

Review 12 (2023-02-23 - Rating: 5)
Expert, punctual, and personal service. What more can you ask for?I have been using Riley Plumbing for the past few years since purchasing my first home, and I cant tell you how much of a relief it is to know that if there is ever an issue that they will be on top of it. They keep my heating unit in good working order each year, and are quick to assist with any issues when needed.I know that we are always in good hands with this team. I recommend them highly.

Review 13 (2024-08-20 - Rating: 5)
Have called them twice, great experience both times. Great work, very professional and fair prices.

Review 14 (2023-01-15 - Rating: 5)
My realtor referred me to William J. Riley Plumbing after I purchased a house. I needed to have the gas shut-off for the kitchen stove moved from under the floor to behind the stove. I also needed to have new PVC added to the clothes washer drain because the pipe was not to code, was too short and the water could back up. And there was a leak under the kitchen sink. The plumbers were very professional and I was very happy with the results. I plan to contact Riley Plumbing when I need plumbing work done in the future.

Review 15 (2021-12-02 - Rating: 5)
Great experience with Riley plumbing & Heating. Having purchased a home that was built in the 50’s, we discovered some leaks when winterizing our pipes. We also had a rotted valve that was leaking above our washing machine that needed to be replaced.My father has been a customer for 10+ years so he recommended Riley to check it out. They arrived on time and got the job done within an hour. Very professional crew, would strongly recommend.

Review 16 (2024-05-07 - Rating: 5)
HG and AB did a great job replacing a valve in my basement. They also covered all of my other concerns. Professional service

Review 17 (2024-10-19 - Rating: 5)
What a great experience. Woke up this morning, no hot water. Called the emergency line on a Saturday of all days. Came out and took a look. Harry who came out does more plumbing than heating. Had an idea but couldn’t fix it. We were set to live with it til Monday. Dave took it upon himself, came out and got us up and running. Can’t say how appreciative we are for that kind of service! 2 of the nicest guys ever to deal with. What an awesome company to work with.

Review 18 (2019-10-19 - Rating: 5)
I had a leak in my boiler and my heating oil company said we would probably need a new boiler. Upsetting because it is only 15 years old and would be an unexpected and maybe $10,000 expense. Riley Plumbing had the problem fixed the same day for $325. They are very clean, showed up when they said they would, and charged a fair price. My parents used them since to fix a couple of leaky faucets and they have the same glowing reviews. Thank you Riley Plumbing!

Review 19 (2022-02-07 - Rating: 5)
Thank you! Thank you!!!!!For getting my boiler fixed in such a cold winter day. First Liz called me back and got the technician, John at my house right away.This company is amazing, I am very happy and going forward I will be trusting them to do the yearly maintenance.Liz you rock !!!!!

Review 20 (2023-05-09 - Rating: 5)
I called late night from out of town with a leaking/broken water heater. They installed a new one the next day. Very professional and courteous installation. Highly recommended.

Review 21 (2022-03-02 - Rating: 5)
The CO2 Detector for the finance malfunctioned. Dave and with a CO2 tester and a new hardwired detector. The testing was completed and the installation was done in less than 30 minutes. Everything was tested and the peace of mind is worth the 200 the service call cost

Review 22 (2019-12-16 - Rating: 5)
Thank you for a job well done when I needed a new water heater and of course, the tiger loop install for my furnaces. I always appreciate professionalism in the contractors I hire, for the work they do!

Review 23 (2024-06-11 - Rating: 5)
Riley came to service my oil-fired boiler today. They were fantastic!They showed up on time and the bill was reasonable. They took the time to explain exactly what needed to be fixed and, importantly, what didnt. Coming from a family of plumbers, I could instantly recognize their expertise and more importantly their honesty. They know their stuff! If I could give them a 10-star rating, I would.

Review 24 (2019-12-22 - Rating: 5)
Weve had Riley Plumbing and Heating help us several times over the years. They have always done a great job. THANK YOU !

Review 25 (2022-06-27 - Rating: 5)
Really good! The nicest team and very helpful. I’ve worked with a lot of plumbers in my time and they went above and beyond.

Review 26 (2024-03-26 - Rating: 5)
After trying for 2.5 months to even get a call back from my regular plumber for some routine boiler servicing I contacted Riley. They got me on the schedule right away, their techs were on time, cheerful, and polite. They explained everything that they were doing and why, and worked diligently at the job. I’ll definitely be using Riley again.

Review 27 (2020-06-09 - Rating: 5)
Just had them come to my house. called them and they were out in no time.

Review 28 (2022-07-18 - Rating: 5)
Very knowledgeable. Years of experience and a family-run business. We have had only excellent experiences with them.

Review 29 (2023-09-26 - Rating: 5)
After contacting multiple other companies over the span of a couple months in the early spring to get a quote on switching our home from oil to gas and having a new combi-boiler installed, Riley Plumbing were the only folks who got back to us with a realistic price and timeline. From the initial visit to see the space and existing system, I was reassured that they could accomplish the job no problem.When it came time to actually have the work done, David, Anthony and Steve were on-time, courteous and professional. They answered all my questions, (I had a lot), and worked tirelessly through a heatwave to get everything installed in a timely manner. Even the removal of our old boiler, oil tank and extra water heater was taken care of! The removal folks were just as quick and tidy with their work.I am very grateful to the folks at the Riley Plumbing Company for keeping me up to date with the next steps in the project and helping make sure everything was accomplished correctly. Liz at the office knew me by name since we had communicated by both email and phone, and was also a pleasure to work with.We will definitely be calling the Riley crew for any future plumbing needs for our home. Thank you!

Review 30 (2022-11-09 - Rating: 5)
Totally professional. Excellent craftsmanship. We have found our new plumber.

Review 31 (2023-07-10 - Rating: 5)
I have had multiple plumbers and contractors in my home over the last month, all took a look at a leak from my bathroom stall shower, diagnosed it as a pan leak. All wanted to rip out my beautiful granite to replace the pan. Then Harry and Alex came to my home and took their time to do a pan test, and you know what? The water was coming from a seam outside the shower, not the pan, drain, shower head etc. If Harry had not been the conscientious person he is, I guarantee I’d be spending $30,000 to replace my shower, instead of the $10 caulk I’m heading over to buy at Home Depot. Great service! Nice, decent folks too, professional to the max. Highly recommend.

Review 32 (2022-02-15 - Rating: 5)
They were prompt,resonable,reasonable, got right to the problem and repaired it.Would highly recommend them.

Review 33 (2021-05-04 - Rating: 5)
These guys are the best. We had no heat and they were out within hours.

Review 34 (2024-11-25 - Rating: 5)
Solid!

Review 35 (2022-08-24 - Rating: 5)
Excellent Work Done!! Would definitely have them back!!

Review 36 (2019-12-23 - Rating: 5)
This company is outstanding and the only one I trust for my personal properties along with all my customers.. they are on the spot with the best service when you need it most... excellent work guys and thank you for all that you do!

Review 37 (2023-12-02 - Rating: 5)
Reaponse time and knowledge were great.

Review 38 (2022-10-15 - Rating: 5)
This is a special family run business.

Review 39 (2021-10-25 - Rating: 5)
Absolutely

Review 40 (2019-09-22 - Rating: 5)
Professional and friendly

Review 41 (2025-01-07 - Rating: 5)
I needed my water main valve replace, so my friend highly recommended this company. I am so happy he did. From the minute I called them until the job was done, I had nothing but great service. Anthony was the plumber who assisted and he was great. He called before he arrived and completed the job on time. Shout out to Pawtucket Water Supply Board, who came out quickly and are always so polite. Great service and great price. I recommend this company 100%.