Mr. Rooter Plumbing of Rhode Island

Photo of Mr. Rooter Plumbing of Rhode Island

Located in Warwick, Rhode Island

Address: 5 Minnesota Ave #1, Warwick, RI 02888, United States

Phone: +1 401-287-4853

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Online estimates
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier

Photos

Comments

  • Review 1 (2024-12-27 - Rating: 5)

    Overall, the office and techs were great!Received reminder and verification calls, much appreciated.Very Punctual, both visitsProfessional, politePleasant,/friendlyThorough, pointed out possible issues other than the heater.Informative, explained the new water heater and how to set the temperatureQuick and efficient.Definitley Recommend Mr. Rooter!Thank you.

  • Review 2 (2024-11-22 - Rating: 5)

    I called Mr Rooter because our 13 year old water heater was leaking and needed to be replaced. Charles came out quickly, gave a fair quote, and did the job right away because he had a water heater in his truck already. The leak happened in the morning and we had a new water heater installed by lunch. Great company and Iā€™ll be requesting Charles for further plumbing work in the future!

  • Review 3 (2024-12-19 - Rating: 5)

    We love Mr. Rooter. Weve used them several times for plumbing issues, and every time theyve been friendly and able to dispatch someone very quickly to help. Weve also found their rates very fair. I called them Monday mid-afternoon for a shower that wasnt draining and had standing water in it, and Justin was at our house within an hour. He was extremely knowledgable, kind, and was able to fix the issue quickly. And, he spent extra time with us to help us understand the root of the issue, what we can do to maintain our houses old plumbing system well for the future, etc. Thank you, Justin and Mr. Rooter Plumbing!

  • Review 4 (2024-12-31 - Rating: 5)

    Im so glad I came across this company last minute when my heat was not working just a few days before Christmas. They were professional and transparent about everything. Work was done in a timely manner and as promised my heating issues were fixed. Highly recommend.

  • Review 5 (2024-11-20 - Rating: 5)

    I had a wonderful experience with Justin from Mr Rooter and also the staff in the office. Everything was super easy from start to finish. They send you a photo of your plumber so you know who is coming. Justin was very communicative and explained to me exactly what was wrong with my system and was able to fix it same day. As an added bonus he was great with my dog and even had treats in his pocket.

  • Review 6 (2024-11-23 - Rating: 5)

    I had an excellent experience with Edward Wilner from Mr Rooter / Greenwood Heating and plumbing. I had called and needed service on my gas furnace. I was notified ahead of time about his arrival. Edward was on time, professional, knowledgeable, informative and respectful. He took his time and explained each step of what he was doing and why which was extremely helpful. I would absolutely refer him and Mr. Rooter / Greenwood Heating and plumbing !!

  • Review 7 (2024-12-18 - Rating: 5)

    Excellent same-day service. Shayne was friendly and knowledgeable who worked quickly and efficiently and solved the problem. He explained the process and cost clearly and made sure I understood what he told me. Plus, made the initial call about 10, problem was resolved by 300, so not much time wasted by waiting.

  • Review 8 (2024-12-24 - Rating: 5)

    Justin, our technician, was amazing. I seriously can not say enough about how amazing our experience was with them. We had an emergency and he helped us. Absolutely amazingThank you!

  • Review 9 (2024-11-22 - Rating: 5)

    I couldnā€™t be more pleased with Eric and Mr. Rooter Plumbing. Eric was very prompt and extremely knowledgeable. He was also very efficient, thorough, and genuinely courteous and compassionate. I would feel confident in recommending them to anyone-

  • Review 10 (2024-11-25 - Rating: 4)

    They responded quickly. They showed up on time for the scheduled appointment. They worked hard until the job was finished. They followed up with what they said they would do. In other words, they did what they were supposed to do. Which is rare these days. I did feel that they were a little bit expensive, but that is just a matter of opinion. All in all, we were very happy.

  • Review 11 (2024-12-06 - Rating: 5)

    Eric was very quick and professional. Gave me a few options to choose from and got right to work. Appreciate him very much. Also, he dealt very well with my 9 year old asking 1,000 questions as he was working šŸ˜‚

  • Review 12 (2024-11-16 - Rating: 5)

    William and Charles arrived on time, even on a weekend. They quickly diagnosed the issue with my heating system and replaced the zone valve. Prompt, professional and reliable serviceā€”I highly recommend them.

  • Review 13 (2024-12-12 - Rating: 5)

    My experience was great! Shayne was very knowledgeable and explained the entire process. He gave me a very detailed explanation of what he found and some suggestions on how Mr. Rooter can help me in the future. Shayne was also very considerate of my home. Thank you Shayne and Mr. Rooter!

  • Review 14 (2024-09-24 - Rating: 5)

    I highly recommend their service. Iā€™m glad I asked them to repair the leak from the toilet. I hired multiple plumbers in the past and had some painful experiences as well. They are truly professional - easy scheduling, communication, and most importantly actual service by Eric. 5 stars all across the board.

  • Review 15 (2024-12-04 - Rating: 5)

    Service is great every time Ive called. Pricing is fair and I always get good tips on how to maintain my old lady of a house. Thanks to both Daniel and Justin for your professional work!

  • Review 16 (2024-12-03 - Rating: 5)

    Justin, the pro from Mr. Rooter just left my house. I couldnt be happier about the service I received form him and Mr. Rooter. From the moment I called in a panic because my heat was off, until the moment he left my home, they were professional, knowledgeable and gave me straight answers which I could understand. This was my first experience with Justin and Mr. Rooter and thankfully I will never need to find another company again to service my heating and plumbing needs, as Mr. Rooter is now my Guy!

  • Review 17 (2024-12-02 - Rating: 5)

    Eric with the Mr Rooter team is phenomenal and a life saver! Eric has helped us plumb multiple fixtures, a dishwasher, and has fixed a massive leak we had in our multifamily. Hes the type of person who makes sure things get done the right way and walks you through the changes made and how to operate any necessary parts. Thank you Eric!

  • Review 18 (2024-10-22 - Rating: 5)

    Justin worked with us and was able to tell us what our issues was. Helped us by showing us photos of our issues. Whenever Justin shows up heā€™s strictly all about business and getting the job done. I would definitely recommend Mr. Rooter and Justin and his team.

  • Review 19 (2024-11-07 - Rating: 5)

    Our plumber, Daniel Strauss, was a very nice man. Did a great job and explained the options to us.

  • Review 20 (2023-08-14 - Rating: 5)

    (Schwab house) Our hot water heater started leaking and with its age we knew it would have to be replaced. We got a few quotes from other places that seemed extremely high. Day 2 of no water, We called Mr Rooter and the customer service rep was very nice and sent Brian out on a Saturday to give us a few estimates as we were looking to go tankless. We felt very comfortable with Brianā€™s knowledge, mannerisms, and honesty. Moving forward we chose the tankless water heater that got booked for THAT Monday! Brian and Kelly (I forget the 3rd guys name) did an amazing job. Very thorough, CLEAN, very respectful to my large dog and keeping the door closed behind them. We will be using this company again in the future. They did a lot of work!

  • Review 21 (2024-09-23 - Rating: 5)

    Eric was great, he was very thorough, professional, and friendly. He answered all of our questions, performed multiple tests and made sure everything was working properly. I would definitely recommend Mr. Rooter to my friends and family. Thank you

  • Review 22 (2024-10-20 - Rating: 5)

    When my heating system failed they came out within the hour and completed the work the same day. The technicians were polite, knowledgeable and spent extra time making sure I understood everything about my new system. Would highly recommend this company

  • Review 23 (2024-10-03 - Rating: 5)

    Shayne provided excellent service and we couldnā€™t be happier. Replaced a toilet, replaced sink drain, cleared tub and sink lines. Excellent work and very kind. Call Mr. Rooter - youā€™ll be happy you did.

  • Review 24 (2024-11-09 - Rating: 5)

    Daniel was great! He was kind, professional, and got the job done. To add, he was informative and just a real down to earth human being. Glad we called! Give Daniel a raise!

  • Review 25 (2024-07-19 - Rating: 5)

    I was very pleased with this company! Our technician Eric Jensen was very professional, knowledgeable, & has a great personality. He made sure I understood everything that was the issue at my moms house. In addition, explained what needed to be done & gave us 3 different proposals with the explanations & prices. My mom gave him an A+ too! I definitely will use this company again & recommend to family & friends! Gina M.

  • Review 26 (2024-09-26 - Rating: 5)

    We discovered a leak that had clearly been going on a few days. The day after we called the technician Eric came out. He rooted out the cause of the problem, gave me a quote, I signed off on it, and he got straight to fixing it. Removed the leaking plumbing and install a new dedicated water line for a fridge. The whole process, start to finish, took maaaybe an hour and a half. He was personable and professional. Also he was very nice to my cat, who is an excellent judge of characterPaid the invoice with my credit card right in the kitchen. Easy peasy.

  • Review 27 (2024-10-25 - Rating: 5)

    Eric our plumber has done 2 jobs at our address. Both experiences have been great. Very friendly and polite. Would recommend him for all my plumbing needs.

  • Review 28 (2024-09-23 - Rating: 5)

    The first time we tried to use the heat it didnā€™t work. Well after some research I called Greenwood Heating and Plumbing and they did a fantastic job diagnosing the problem and fixing it immediately. My mother, who is 90 and always cold was absolutely thrilled! Iā€™m just happy to go through the upcoming winter with guys I can trustā€¦Thanks Will and Charlie!!!

  • Review 29 (2024-09-21 - Rating: 5)

    Dan was knowledgeable, professional, respectful, answered all of my questions and just awesome. He did a great job, showed up on time, completed all of his work and cleaned up after himself. Highly recommend.

  • Review 30 (2024-11-04 - Rating: 4)

    Fast service my dad called yesterday on a Sunday they called me got me an appointment Monday the gentleman (Justin)was on time very helpful and got the job done, respectful good price.

  • Review 31 (2024-10-18 - Rating: 5)

    They came same day. Very pleasant and nice. Worked quickly and efficiently. Reasonably priced.

  • Review 32 (2021-06-05 - Rating: 5)

    I highly recommend Mr. Rooter Plumbing of Rhode Island.Thank you Laurie Bence and Shayne Miller for your excellent services!!!They have provided several services which the photos below shows the results; From a new water and sewer pipeline, boiler fixes, to connecting washer and dryers together safely.

  • Review 33 (2024-07-16 - Rating: 5)

    Ed was great. Friendly, helpful in explaining potential plumbing issues and things to avoid. He got here fast and worked immediately. Great job

  • Review 34 (2024-01-28 - Rating: 5)

    We called Mr. Rooter to address a plumbing clog affecting a number of our drains. Jessica in their office was friendly and helpful. She scheduled an appointment for the next day and the tech Eric Jensen successfully resolved our issue within a few hours. The communication from start to finish was clear and timely and the price was very reasonable. We like using locally-owned businesses and will definitely use Mr. Rooter again if needed. Highly recommend.

  • Review 35 (2024-09-29 - Rating: 5)

    Not from the area and needed a good plumber fast to replace a toilet . He got good reviews so i called . Came the next morning and was done in no time . Thank you .

  • Review 36 (2024-11-27 - Rating: 5)

    Excellent experience! Great proactive communication and commitment to doing excellent work. Highly recommend!

  • Review 37 (2024-09-17 - Rating: 5)

    I definitely had a plumbing emergency when my disposal split and exploded food articles and water all over my kitchen. They came quickly and fixed the problem efficiently and thoroughly.

  • Review 38 (2024-11-16 - Rating: 5)

    Brian did an excellent job I would definitely hire him again I am beyond satisfied thank you again Brian appreciate it

  • Review 39 (2024-07-10 - Rating: 5)

    Service man was pleasant and knowledgeable, repaired the problem with the shower efficiently and the work was top notch ; reasonable prices too. Even the office scheduler was pleasant and easy to work with. Totally recommend Mr Rooter .

  • Review 40 (2024-03-19 - Rating: 5)

    First of all, they came to my home and fixed a leak in my hot water pipe within 24 hours.The technician was knowledgeable- quick- easy to communicate with and I would absolutely positively contact Mr. Rooter with plumbing problems if they should arise. Iā€™m a very happy customer!!! Thank you!

  • Review 41 (2024-12-17 - Rating: 5)

    At noon the Saturday before Thanksgiving our water heater showed signs of leaking so after calling one company, that didnā€™t answer and still hasnā€™t returned my call a month later, I called Mr Rooter/Greenwood Plumbing. My call was answered promptly and I was told someone would be at my house between 1:39 and 4:30 pm. I also was sent the name and photo of the plumber. He, Justin, called at 3:00 saying he would arrive in 30 minutes. On arrival, as promised, he looked at the tank, needed replacement as expected. He explained all of the options, explained the pricing and did not try to steer us in any direction, he did recommend changing the valves but absolutely no pressure. We decided what we wanted and got the price and he went to work. On completion he swept the area and except for the new heater everything looked as it was. We were impressed with the company, the quick response and Justinā€™s work The price was almost exactly what we thought it might be before we called. We would absolutely call Mr Rooter again for routine or emergency service again.

  • Review 42 (2024-01-17 - Rating: 5)

    Great communication between myself and the office when I first called and with scheduling. They were able to come when needed and was here when they said they would be. The plumber was friendly, knowledgeable and up front about fees and what needed to be done to solve the issue I was having. He worked methodically and very hard (clearing the main sewer line of the house ), took thoughtful care in diagnosing the problem and was respectful of myself and property.Thank you.

  • Review 43 (2024-01-23 - Rating: 5)

    What a fantastic experience! Had to replace the water heating system. Prompt, fair, clean, efficient, and looking to balance whats best for the customer without being exorbitant in cost. Brian and Shayne were wonderful! Jessica and Carla provided wonderful customer service and support. Thank you all! Well be seeing you again - more projects to do and wouldnt trust anyone else to do them!

  • Review 44 (2024-06-17 - Rating: 5)

    Very happy with the plumbing service, will call them again for other updates to my house

  • Review 45 (2024-08-24 - Rating: 5)

    Really great service, showed how to check for a few things and was fortunately able to resolve my issue very quickly. Iā€™ll definitely be reaching out to them for future service.

  • Review 46 (2024-11-27 - Rating: 5)

    Thank you Brian and Shane for your prompt service and professionalism on short notice! Happy Thanksgiving to you and your team!

  • Review 47 (2024-01-31 - Rating: 5)

    Eric and Brandon were professional, and did a great job with the install of a sump pump. They are also very attentive with keeping you updated on appointments. Additionally, they were also the quickest company that could come out with the best price.

  • Review 48 (2025-01-01 - Rating: 5)

    Very efficient and friendly. Happy with the work they did.

  • Review 49 (2024-01-09 - Rating: 5)

    Called this morning with a gas leak. They scheduled very promptly and the technician Eric was great. From the diagnostics/repair/verification of repair he was very thorough and professional. Whole process was seamless and the service was fantastic. Would recommend and will use again for future work.

  • Review 50 (2024-06-26 - Rating: 5)

    Our plumber Kelly was fantastic! She arrived and fixed our problem quickly. It was wonderful having a woman in our house because it made us feel safe.

  • Review 51 (2024-07-30 - Rating: 5)

    Ed was very professional and very patient. He really did a wonderful job! One of the best in my book!

  • Review 52 (2024-11-13 - Rating: 5)

    I happened to know the plumber that came out to my home, we went to school together. Itā€™s such a small world! Thank you Erik!

  • Review 53 (2023-02-25 - Rating: 5)

    Kelly did a fantastic job installing our new faucet and repairing a leak we had. She is very knowledgeable, professional and friendly. We highly recommend!!

  • Review 54 (2024-10-29 - Rating: 5)

    Very professional company and friendly technician! They came out right away and did an excellent job

  • Review 55 (2024-03-03 - Rating: 5)

    Hot water tank was leaking, called Mr. Rooter and spoke to Brian. He came out within a couple of hours, gave us a quote and replaced the tank in less the 2 hours. Professional, knowledgeable and friendly. I would definitely recommend this company for your plumbing issues.

  • Review 56 (2024-09-30 - Rating: 5)

    I liked the quick, same morning service!ā€. Justin made my day by cheerfully fixing my messy, hard-to-reach, leaky hot water pipe. Thank you!

  • Review 57 (2024-06-15 - Rating: 5)

    Eric did a great job coming out on a late emergency notice and diagnosing the problem quickly. He was able to resolve the problem and help us out!

  • Review 58 (2024-02-03 - Rating: 5)

    Kelly fixed a problem we have been dealing with for over a year. Unfortunately we had a friend do plumbing in our house and he cut a sewage pipe and left it open so we were dealing with a constant smell, we had another plumber come and he couldnt fix it but Kelly knew right away what to do and fixed the problem in less than a hour. We appreciate what Kelly did for us and highly recommend her !! She was very nice and understanding. Kelly also gave our dog and cats bags of treats which was so sweet of her to do. Rates are very fair and Kelly came the very next day after we called. Mr. Rooter will be our plumbing company from now on.

  • Review 59 (2023-10-10 - Rating: 5)

    A friend recommended Mr. Rooter to me and Im so glad they did! Working with Mr. Rooter has been the easiest project Ive ever done in my house (at least, from my part). They excel at communicating, the technician Ive worked with is friendly and knowledgeable and answered all of my questions, and the price seemed very reasonable for the work that was being done. I really hope I dont need to call a plumber again soon but this will be the very first company I call when I do.

  • Review 60 (2024-11-15 - Rating: 5)

    Excellent service from the office reps to the plumbersā€¦Very responsive and terrific service. Will definitely will use again.

  • Review 61 (2024-04-16 - Rating: 5)

    I had been having issues for months with my kitchen sink not draining. I had previously worked with another plumbing company who had to come out multiple times for the same issues and without anything being solved, just remedied for a few weeks. I decided to get a second opinion from this company and I am so glad that I did. Eric Jensen was my tech and I cannot rave about him enough. He took the time to access the situation and research all avenues of why the problem continued. Even when he got the kitchen sink to drain, he noted that it was not at 100% drainage and continued to work towards identifying the root cause which was a collapsed rubber valve behind the dishwasher. After spending hundred of dollars with other companies, none of them even checked the piping connected to the sink. I really appreciate the work that Eric did and the time he took out to explain everything to me.

  • Review 62 (2023-09-21 - Rating: 5)

    I had an excellent experience with Mr. Rooter plumbing when my hot water heater tank leaked today. They came within an hour of my phone call. The plumber, Eric, not only did the repairs quickly and efficiently, he also took the time to explain and show me what signs I could look for in the future and offered suggestions on mitigation / prevention measures. It was a great experience. . Very personable, great service. Thank you!!

  • Review 63 (2024-06-26 - Rating: 5)

    I cannot recommend them more highly. Fast, efficient, compassionate to difficult situation and reasonably priced. Thrilled with my experience.

  • Review 64 (2023-11-29 - Rating: 5)

    Mr. Rooter is always Responsive, Prompt and Reliable. I can count in them to quickly respond when I have a problem. The Technicians are Professional and courteous. I have recommended them to family and friends, and everyone who has called them has been happy with the service. This is an exceptional company focused on customer service.

  • Review 65 (2024-09-13 - Rating: 5)

    Justin Palmer was vey professional and informed me of all options he then worked diligently and finished with a very satisfied customer

  • Review 66 (2023-10-07 - Rating: 5)

    Out technician Eric was fantastic. Very thorough and very nice. we had roto rooter come and they did almost nothing, then tried to scare us into spending 5000 on a pipe replacement that wasnt necessary. Eric came and took care of the problem, showed us what was wrong and how we could fix it easily. Saved us over 4000. Definitely will use them for any future problems and highly recommend them for service

  • Review 67 (2024-01-05 - Rating: 5)

    This company rocks in RIResponds immediately and always friendly and accommodating!Eric Jensen has done numerous jobs for us and very satisfied with all of them.Pricing very competitive. Highly recommended!

  • Review 68 (2023-11-15 - Rating: 5)

    Kelly was so friendly and knowledgeable. She was able to replace our garbage disposal and it is working great! She offered some great advice for possible future work we have. Weā€™ll definitely call Mr Rooter for any of plumbing, heating or air needs in the future. Thank you!!

  • Review 69 (2023-07-25 - Rating: 5)

    Second time we had them out, and already have them scheduled to help with more projects.First call was to replace the gas connector on a new stove - the line in the old stove was held in place by seized threads and we couldnt get it out. Kelly was able to get it fixed for us with no issues and was great to work with.To our surprise, we got to see her again today, along with Eric, when they came to help fix our garbage disposal and help us plan out the next steps towards finishing our work. They performed troubleshooting steps and attempted to actually fix the disposal prior to replacing it completely which was greatly appreciated. Once it was fixed, they answered about two dozen of our questions in order to help us identify next steps for getting our home fixed up and more efficient.Their expertise and efficiency led us to making the decision to getting a membership with Mr. Rooter and we look forward to getting them to help us make more improvements to our home!

  • Review 70 (2023-10-27 - Rating: 5)

    Edward Wilner was absolutely wonderful! He carefully explained what was wrong and how to repair it. He gave me the price and also gave me estimates on future repairs. Which I will be scheduling very soon! I definitely want him back to do my repairs! Very happy with Mr. Rooter!

  • Review 71 (2024-01-18 - Rating: 5)

    Eric was incredibly kind, friendly, and helpful! He worked tirelessly in the frigid cold weather tonight to blast thru roots in our pipes to make our bathroom usable again. Ericā€™s upbeat positive attitude turned our plumbing disaster into a positive experience. Thank you, Eric!!

  • Review 72 (2024-01-03 - Rating: 5)

    We had Eric J come to our house this last Tuesday to fix our clogged tub.He WAS AMAZING! He was wonderful at explaining the issues and quotes BEFORE he began.His professionalism, communication skills, respect and expertise WERE AMAZING!We told him that we will be ASKING FOR HIM again! We TRUST HIM!

  • Review 73 (2024-07-16 - Rating: 5)

    I must say dan came in ,figured out the problem... was informative and explained to me so even I understood it.... Ill be asking him by name next time I have a problem... great job and thanks

  • Review 74 (2023-10-12 - Rating: 5)

    Highly recommend this company. Dan was very professional and knowledgeable! (Ask for him if you ever need a plumber!) Could really tell he takes pride into his craft and is passionate which is something I take seriously and commend him for. Will do business again.

  • Review 75 (2025-01-03 - Rating: 5)

    Brian did a great job installing a backflow preventer and also acted as my advocate with the town of Smithfield.

  • Review 76 (2023-08-22 - Rating: 5)

    I called yesterday to have my AC checked out. The fan in the outside unit was not working. Will and Charles came today to assess the problem and had it fixed within two hours. Anyone that comes to my house from Mr. Rooter is always great at explaining the problem and how it will be fixed. I have been a customer since 2016 and I totally trust them!

  • Review 77 (2024-12-12 - Rating: 5)

    Could not have asked for better service! Eric was very kind, patient, and professional. Even helped with a plumbing-related issue that wasnā€™t on my list of things to be fixed! Amazing! Would highly recommend to anyone!

  • Review 78 (2024-05-23 - Rating: 5)

    Youā€™ve found your plumbing company! Look no further. Mark and the rest of the people at Mr Rooter are the BEST. They are honest people who do top notch work for realistic prices. If you go anywhere else, youā€™re a fool.

  • Review 79 (2023-11-13 - Rating: 5)

    Excellent- a lot of issues were dealt with, everything was carefully explained. Huge improvement at the end of the day. This was a pipe leaking but far more complicated because it involved expansion tank and valves. He did a very thorough job on an emergency weekend call. Thank you

  • Review 80 (2023-10-11 - Rating: 5)

    Called about a noisy condensation pump on my furnace they had installed in 2009. Jake & Dan were there within the hour. Did a great job replacing pump and unclogging discharge line! I highly recommend this company!

  • Review 81 (2024-03-26 - Rating: 5)

    Extremely professional. Explained everything he was doing and why. Not at all pushy. Very accommodating. I will definitely be using again! Highly recommended and trustworthy!

  • Review 82 (2024-08-26 - Rating: 5)

    The guys did great work were very informative and were honest traits that are rare today

  • Review 83 (2023-11-17 - Rating: 5)

    Peter was incredibly nice, professional, informative, and efficient. He explained everything that he was doing in a very easy to understand way. Overall awesome experience, will use again for any future issues.

  • Review 84 (2024-01-24 - Rating: 5)

    He came in and diagnosed what was wrong right away and told me the price to fix it, I had no hot water. I told him yes to fix it and he did in a very timely manner and he was extremely helpful. Now I have hot water!!Thank you so very much

  • Review 85 (2023-03-22 - Rating: 5)

    Eric arrived quickly and was personable and professional. He quickly surveyed our issues, determined the cause and came up with the best way to fix it. All work was guaranteed and he demonstrated that all problems were fixed. I will definitely call for future needs.

  • Review 86 (2023-05-26 - Rating: 5)

    They came out the same day. Eric walked us through our options, installed water heater quickly. We couldnt be any more satisfied with the whole experience. Thank you. We will see you next time for sure.

  • Review 87 (2024-01-03 - Rating: 5)

    We had Eric from Mr. ROOTER come to our home this last Tuesday.He WAS AMAZING in every way, from his communication skills of explaining EVERYTHING to us, his problem solving of our clogged tub, to his kindness and professionalism! OUTSTANDING JOB to Eric J!We ARE GOING TO ASK FOR HIM in the future.

  • Review 88 (2023-11-15 - Rating: 5)

    Eric serviced our kitchen garbage disposal and faucet today. He was professional, polite, and very neat. I highly recommend him and his companyDon Volino

  • Review 89 (2023-03-25 - Rating: 5)

    This co is a veteran owned as well as family operated. Its been well known in the area for many years. I am 76 it has been a very stressful time . Kelly came in and put me at ease . She needed to have another person to look at the drain the owner was at the house in 10min. It was not a easy job . However they took time and did an excellent job. So glad to have had such kind and compassionate people working for me.

  • Review 90 (2023-12-06 - Rating: 5)

    Daniel Strauss and William DeVinney are very professional, each visit helped to get both of my Multifamily heaters fixed, a very honest technician that got things fixed only what is needed. I highly recommend both and Mr.Rooter Plumbing of Rhode Island!

  • Review 91 (2023-08-11 - Rating: 5)

    Eric J. was absolutely excellent. Extremely knowledgeable and friendly. He would not give up until the problem was fixed. He should be seen as a huge asset to the company. If there is ever any plumbing problems in the future, I will be requesting him specifically! Hire this company for any job with confidence.

  • Review 92 (2023-10-29 - Rating: 5)

    I called them within a half hour they were at the door a sewage pipe crack in the basement at my mother in laws house and well you can imagine the rest. Brain assessed the problem and took action .He called Shane and they took care of the problem very efficiently and called the cleaning company and within a few hours it was cleaned and sanitary. Thank You Both for a job well done.Would highly recommended this company five star service

  • Review 93 (2021-06-29 - Rating: 5)

    I had a plumbing emergency in my home and despite other 24/7 emergency plumbing services could not find anyone to come to my home. Luckily Mr Rooter was not only able to fit me in that day but came earlier than expected. I had a great service from start to finish starting with their great customer service on the phone as well as text and email follow-up. JD Doyle arrived on time and help me repair a leak as well as install a new toilet. He was very kind and professional. He went above and beyond doing his job including helping me speak with the insurance adjuster regarding the plumbing issues in the house. He did not make a mess and left my house neat and clean. I highly recommend Mr Rooter as well as JD Doyle. Thanks again for an amazing experience!

  • Review 94 (2023-04-30 - Rating: 5)

    Called the day we had a toilet problem. Scheduled an appointment for the next day. Their technician came was courteous, professional, and on time. Promptly they diagnosed the problem and provided a solution. Finally we pod and thanked the technician. Then they gave us options for future service should the problem continue, which it hasnā€™t. The whole visit took about :35-40 minutes. I was very impressed and will be calling this company for any future plumbing work we need resolved.

  • Review 95 (2023-11-12 - Rating: 5)

    Cant speak more highly of this company! Dan, specifically, has completed several jobs for me. His level of experience, expertise, customer service, and ability to inform and put the home owner at ease is incredible. I highly recommend this company.

  • Review 96 (2023-07-18 - Rating: 5)

    Been using these guys for years and they are always professional, on time and efficient. The cost for the quality of work is always on point. I highly recommend them and plan on never switching, from new install to servicing and repair work they are top notch

  • Review 97 (2023-05-24 - Rating: 5)

    I had a leaky shower valve that caused water damage in the garage. I was scheduled after hours and a repairman was here early the next morning. Very happy with the turnaround time! He was able to quickly diagnose and fix the issue in the bathroom.

  • Review 98 (2024-03-10 - Rating: 5)

    Had a water heater break on a Sunday. They were here within a couple hours and finished installing the new heater the same day. I would recommend using Mr.Rooter.

  • Review 99 (2022-11-08 - Rating: 5)

    Will did a fantastic job with our antique drain and the delicate repair needed to create the correct pitch. He came on time, was courteous, thoughtful in the repair plan, and worked tirelessly till it was done. Then he cleaned up! And the repair was less costly than expected! Itā€™s Election Day and Mr Rooter has my vote!

  • Review 100 (2024-07-06 - Rating: 5)

    They were out to our house in under 2 hours on a Saturday. Service was incredibly friendly.

  • Review 101 (2024-01-08 - Rating: 5)

    I have been using them for 14 years for both my heating and cooling. Always great to deal with, very responsive- no matter what time of day or night, wonderful staff, and go out of their way to ensure the problem is resolved. I donā€™t use anyone else!

  • Review 102 (2023-10-09 - Rating: 5)

    Daniel our Plumber was Very Professional. He explained thoroughly what needed to be done before he did it. He did a excellent job and he was very courteous. I would recommend him to others.

  • Review 103 (2022-10-12 - Rating: 5)

    What an awesome experience! Eric was the most professional and knowledgeable pro that has stepped foot in my house. He was thorough and clean, but most importantly he took his time to show me basic preventative measures that I can do on my own! An exceptional pro at what he does, thank you.

  • Review 104 (2022-02-26 - Rating: 5)

    I called after hours for a clogged line. They immediately scheduled me for the next morning between 8am to 11am. We received a text first thing in morning, with a name & picture of the technician that would be arriving at our house. They were there on time, diagnosed the problem and explained the estimate and work involved. They completed the work in a timely and efficient manner and were very neat and respectful of the house. They ran a camera through the line showing the condition and made a few future preventative maintenance recommendations. I was VERY satisfied with the work, prices and professionalism of the technicians and Company. I highly recommend Mr. Rooter and will definitely be using them in the future!

  • Review 105 (2024-11-24 - Rating: 5)

    Justin of Mr. Rooter was fabulous and found the hole in the pipe right away when no one else could. We will definitely use him in the future and recommend him to others!

  • Review 106 (2024-11-05 - Rating: 5)

    The team was great, sewer backed up into master bath. They were here within an hour, worked to clear drain and mitigate damage. Provided estimates before hand and explained everything every step of the way. Highly recommend.

  • Review 107 (2022-12-15 - Rating: 5)

    Our technician, Dan, was absolutely wonderful. He was knowledgeable, informative, friendly, and professional. We will be using his service again! Thank you, Dan. You are a true asset to the company. We look forward to welcoming you to our house again!

  • Review 108 (2024-09-25 - Rating: 5)

    Eric is excellent. Personable and knowledgeable. No bs.

  • Review 109 (2024-06-22 - Rating: 5)

    I shared details before. I said the man was friendly, helpful and did his job quite well. Who could ask for more?

  • Review 110 (2021-08-22 - Rating: 5)

    This was our first experience with Mr. Rooter we Highly Recommend. We were very happy that someone would be able to arrive Sunday morning considering the storm Henri. Both Eric & Will were extremely professional handling the passing of our water heater. Both gentlemen were friendly & conscientious moving the tanks in and out of our home. Their instillation was beautifully done and very efficient.Thank you again.

  • Review 111 (2022-12-14 - Rating: 5)

    They came out right away and handled multiple issues at a fair price. Iā€™m in the process of selling a house and needed things fixed fast and the work done right. Peter was professional and thorough. I would highly recommend Peter and Mr. Rooter to anyone who needs plumbing work done.

  • Review 112 (2024-10-27 - Rating: 5)

    I had a great experience with Mr. Rooter. Justin Palmer was the plumber that assisted me and he was both professional and friendly. I would definitely use this company again. Very satisfied!

  • Review 113 (2024-05-08 - Rating: 5)

    Great team. They replaced my water heater the day after I requested a quote. Professional and helpful.

  • Review 114 (2024-12-23 - Rating: 5)

    Responded promptly and resolved the issue on very short notice

  • Review 115 (2023-02-21 - Rating: 5)

    William was able to come on a Sunday to repair burst heating pipe that was leaking lots of water into my home. He is very knowledgeable and professional and did a great job. i valued the emergency responsiveness.

  • Review 116 (2024-10-30 - Rating: 5)

    Edward did a great job, boiler is functional and in good shape. I will definitely be using their services again! Thank you for a great job!

  • Review 117 (2023-06-15 - Rating: 5)

    We are in the process of moving and have a stacked washer(Bottom) & dryer (top). Dry is gas and emergency shutoff it was ceased open. Called at 9:52 am, they had a tech out and completed by 12:00. It was insanely impressive. Ed Wilner was extremely professional and helpful and worked and an incredible pace.

  • Review 118 (2023-02-09 - Rating: 5)

    Had a baseboard 1ā€ water pipe burst during a -10 degree weekend. Was able to get the zone shutoff and called a few places but non would do my baseboard heating pipes. They sent out Ed who diagnosed and listed what he would need. Cut the pipes out that day and came back the next with materials to finish install. We found a large draft coming from the wall so in between the first and second day I used expanded foam rated -41 to 195 degrees service usage let cure and cut flush with floor before Ed arrived and finished. Heat is working great and Ed was knowledgeable and informative on how the plumbing flows through my house.

  • Review 119 (2020-10-14 - Rating: 5)

    This is the second time I have used Mr Rooter and will never use another company. I had my kitchen sink pipes replaced all the way down to the basement. Eric could not be more professional, informative, and hard working. He is very customer oriented and made sure I completely understood and approved of the work he had done before leaving. The prices are quite fair and they are very responsive when you call in. Mr Rooter is an A++ in my opinion.

  • Review 120 (2020-05-12 - Rating: 5)

    I was so grateful that the Mr. rooter team came to my house during the pandemic and quickly solved but mightā€™ve been a complex problem. They took caution to protect the social distancing guidelines in my home and made me feel comfortable. They quoted A price and were able to do it do the job and less time so it actually cost less. This is the second time this company has come to my home and Iā€™ve been very happy with all the services received so far . I recommend them highly.

  • Review 121 (2024-05-31 - Rating: 5)

    My service professional was on time, polite, friendly, fast and efficient. One of the best plumbing service calls Ive experienced.

  • Review 122 (2023-07-30 - Rating: 5)

    Highly recommend this company! Not only did they come out on a Sunday for a minor emergency but Eric arrived on time and was so helpful and informative. If you ever have a problem these are the folks to call! Ask for Eric...he was wonderful!!!!!

  • Review 123 (2022-07-28 - Rating: 5)

    Great job. Gave lots of options and recommendations. Told us how much life various plumbing items had left before they had to be replaced. Prices are very reasonable, especially if we provided the parts. Would definitely use them again for future projects.

  • Review 124 (2022-03-06 - Rating: 5)

    I had an problem with my heating Sat night and I called to get assistance. I was able to have a technician there first thing Sunday morning. Daniel was excellent, he explained what was happening with the system, plus, mapped out a plan for other concerns I had with my unit. Im already planning on having the rep back to help with other identified projects. Overall, easy to make an appointment and responsive to my specific needs... highly recommend!

  • Review 125 (2022-01-10 - Rating: 5)

    Our kitchen sink clogged over the weekend and Mr Rooter of RI was the first recommended place I called. Rep on the phone was personable and kind, which Im grateful for as Im not always the best with tough situations! Kelly, our tech, was very kind and was able to help us figure out and resolve our problem within a few hours. She even walked me through what she did and had a recommended solution to help prevent further clogs in our home. Our clog went much deeper than the sink, which we could not have know if we didnt call a plumber. Happy with the service and even the price as it saved us much money in the long run I am sure!

  • Review 126 (2023-01-18 - Rating: 5)

    My shower valve needed to be replaced, I had no hot water pressure. Pete was very good about explaining what he was doing and even offered me ways to save money on the job, which I greatly appreciated! The shower works great now!

  • Review 127 (2020-11-19 - Rating: 5)

    Brian & Kelly came to my home and were very professional. They were very polite, explained everything to both my husband & me so we knew exactly what needed to be done. They also explained how they would do it. They gave us a quote. They did the work. Were very neat about cleaning up as well. Would gladly call them again and recommend them to others.

  • Review 128 (2022-04-23 - Rating: 5)

    I was very happy with how quickly they sent someone to fix the leak under my sink. Shayne was at my house within 20 minutes and was extremely professional, knowledgeable and explained exactly what he was doing. Couldnt have asked for better service.

  • Review 129 (2022-02-24 - Rating: 5)

    My hot water heater suddenly stopped working and leaked all over my basement. I called Mr Rooter early in the morning, they sent a service person right away and they changed out my water heater in the same day. The service was very professional and detailed about my options. The service techs were very knowable and answered all of our questions. I was very happy with my service

  • Review 130 (2024-12-06 - Rating: 5)

    Charles McDaniel blew my mind. Professional friendly,and knowledgeable. Cleaned up also. WOW!!!!!!!!! Jessica was nice to talk to also.

  • Review 131 (2024-11-01 - Rating: 5)

    Great customer service and informative. Patient and kind.

  • Review 132 (2024-11-14 - Rating: 5)

    The person that came was very quick very reasonable and did a great job I will definitely recommend you guys to anyone who asked me

  • Review 133 (2022-08-16 - Rating: 5)

    Tried local plumbers who either did not return phone calls or stated they were not accepting new clients.Called Mr. Rooter and they quickly set up an appointment. The technician was very courteous and knowledgeable.I may have spent a little more using Mr. Rooter but Im telling you that in this case, you get what you pay for.Mr. Rooter is now my local plumber.

  • Review 134 (2020-03-31 - Rating: 5)

    Years ago being a new home owner youre always looking for someone dependable and knowledgeable to work on certain things in and on your house. I had to replace my boiler and the workmanship was great ( this company had a book load of pictures). Now after many years I had a problem with the boiler, I called and the technician ( Lori ) came and figured out the problem and repaired it. Very professional and neat, I didnt have to clean at all .No problems. I would recommend this company anytime to anyone. Im very happy with Mr. Rooter Plumbing. Thanks for everything.

  • Review 135 (2024-09-13 - Rating: 5)

    I appreciate the quick response, and Eric did an excellent job!

  • Review 136 (2024-08-14 - Rating: 5)

    Thank you so much for the help! You guys are awesome. Just want to give a shout-out to Justin P. for taking care of us. It was a pleasure working with him. Great customer service and was there to provide us with the help and guidance we needed.

  • Review 137 (2022-11-22 - Rating: 5)

    I called Mr Rooter as I had an outdoor leak that led inside to my basement. I shut off my water but the valve faulted and I was not able to get back on. Brian responded very quickly and was professional. He managed to have my issue resolved promptly as well as saving me from paying the water company to come out.Thank you!

  • Review 138 (2022-07-05 - Rating: 5)

    Kelly did a wonderful job explaining what needed to be done. She was prompt and had the job done within an hour and a half. The price was half what I expected to pay. I strongly recommend this company and the professional, friendly, knowledgeable ski;;s that Kelly embodied.

  • Review 139 (2020-11-01 - Rating: 5)

    Pete was very thorough; located a leak I wasnā€™t aware of, replaced several valves that were in poor condition and did extensive work in kitchen including installation of new faucet. Arrived on schedule, used drop cloths to protect my floors, left work areas completely clean when he finished. I have used Mr. Rooter in the past and will continue to do so. Each improvement was explained to my satisfaction and I did not feel pressured to purchase additional services. I was very pleased with the results. I have already recommended them twice in less than a week.

  • Review 140 (2024-06-13 - Rating: 5)

    On time, thorough, great work for a somewhat messy job. Completed in a reasonable amount of time given the work required.

  • Review 141 (2018-11-23 - Rating: 5)

    The service was phenomenal! Our furnace stopped running and the part that was needed wasnt worth replacing due to the age of the system, lack of care by previous owners and the cost of the part. So we made the decision to get a new furnace. The pricing was beyond fair and the installation was done in less that 3 hours. Not only are they very knowledgeable, but fast and able to answer all of our questions. We will 100% be using their services again and are looking forward to getting air conditioning installation next year. Thank you so much!

  • Review 142 (2023-08-21 - Rating: 5)

    William was very professional, informative and accommodating with the time frame to get the job done. He clearly knows his profession well. Would highly recommend asking for him.

  • Review 143 (2023-11-17 - Rating: 5)

    I had one of those nightmare events when the water tank leaks all over the basement and you dont know what to do. I have never used a plumber in my entire life so I have no idea on what to expect or how long it will take to get it fix it. Also I did not have time to shop around for best prices since I am dealing with a low level emergency.After a quick google search Mr Rooter popped up, I gave them a call and they scheduled me an appointment for the next day, I called late in the afternoon, the other companies I found could not schedule me on that day and scheduled me late in the week. One thing I noticed that I like is that I got email and text confirmation of my appointment, on the day of the service I got a text with the description and picture of the gentleman that will conduct the service. The other companies did not provided any notification like this, so I knew I was already to a good start. A phone call followed up the text message informing me that the service was underway and that I should expect their arrival within 30 mins. They arrived on time and I was very happy with how knowledgeable, friendly, and patient William DeVinney is, he answered all my questions even when some of them were repetitive or plain basic. They manage to get the 75Gl water tank I needed and took care of everything the same day.I was not able to verify if could have gotten a better price somewhere else, however I did not care much since I got what I paid for, excellent service, fast work, a new water tank less than 24hrs after my old one leaked. You cant really put a price to good and fast service. From now on I will call them to take care of any of my future plumbing needs, and you should do too, I cant recommend them enough.Tank you for fixing my problem and working under very noisy conditions due to all the fans and dehumidifiers that were installed to mitigate the water damage in my basement!

  • Review 144 (2022-02-22 - Rating: 5)

    I was able to schedule an appointment for the same day. Daniel arrived promptly to evaluate my dripping faucet. He was knowledgeable, explained the issue and had the repair parts available in his van. He fixed it and so far, the faucet is working well.

  • Review 145 (2022-01-10 - Rating: 5)

    I have used Roto-Rooter a few times this past year and have had exceptional service each time! We recently had our hot water heater replaced. The two technicians (Eric J. & Kevin L.) that came out were great! They were on time, professional and went above and beyond! During the install , they even took the time to explain a few key points that led to the issue!I would highly recommend Roto-Rooter for any plumbing needs!

  • Review 146 (2023-02-05 - Rating: 5)

    I have now used Mr. Rooter for 4 different problems.Each time the job was done with professional employees. ( knowledgeable, friendly, polite and helpful) I would recommend this company, I give them 5 stars for each project. Brian is very professional and knows what heā€™s doing. 5stars

  • Review 147 (2022-11-16 - Rating: 5)

    Very good service what I love about them they are on time. They respond to your call and they care. Edward came to the house fix a leak for us and explain what he did step by step.Very nice man very respectful.He did a good job. The only thing the service was a little bit expensive Lol Fully recommend these guys.

  • Review 148 (2023-03-23 - Rating: 5)

    Though their service was about $65 higher than a competitorā€™s quote, they were able to come out & do the repair within 2 hours of the time I called. Eric the plumber was friendly and prompt and he answered all my questions.

  • Review 149 (2023-06-27 - Rating: 5)

    I cannot recommend this team highly enough! Another company had done a poor install, and Mr Rooter Plumbing came to my house and quickly identified the problem. I will now be a lifelong customer!

  • Review 150 (2019-08-17 - Rating: 5)

    I called for service and the representative told me she could get a technician in between 1-2pm. I was so thrilled when she called and said someone would be available by 11:30am ! She also was upfront about the pricing.The technician was great! He knew exactly what was needed and did the job. He even gave us some tips and an estimate on another job we needed done. I will definitely use Mr. Plumbing again, in the very near future.

  • Review 151 (2023-02-24 - Rating: 5)

    I called on a Sunday they were at my door 35 minutes later. Jake was neat, polite, got the job done with no frills. I would call them for help in a minute! Price was very fair.

  • Review 152 (2023-05-30 - Rating: 5)

    Company called and texted to say gentleman was on his way. He was on time, took care of the problem and made suggestions. I know help will be readily available if needed in the future. Thank you Eric. You were very pleasant.

  • Review 153 (2023-02-18 - Rating: 5)

    We had a burst pipe in our heating system that casued a great deal of damage. Pete responded quickly and stopped the leak, put in something like antifreeze and got the heating back up and running. I highly recommend.

  • Review 154 (2022-05-13 - Rating: 5)

    Dan and Kevin were very professional, kind and courteous. They arrived on time and fixed my shower in a very timely manner. Would definitely recommend Mr. Rooter to my friends and family. Thank you Dan and Kevin!

  • Review 155 (2021-06-16 - Rating: 5)

    We were able to get our appointment moved up due to a cancellation. Eric arrived on time and took the necessary steps to assess the situation. He unclogged our drain and pointed out that the iron pipes should be replaced in the future. Will call Mr. Rooter when weā€™re ready to have it replaced.

  • Review 156 (2020-03-29 - Rating: 5)

    Extremely professional and courteous. I had a problem with my sewer line. Mr Rooter diagnosed the problem and provided solutions. The crew who came to assess the problem was amazing. I had a quote, to replace my entire sewer line all the way to the main line in the street, in less than 24 hours. Permits were obtained and the job was scheduled. The crew arrived on time and was very professional. In less than 4 hours the entire job was complete. The crew worked as a well oiled machine, everyone knew exactly what needed to be done and not a minute was wasted.I highly recommend Mr Rooter to anyone who is experiencing plumbing issues. This was by far the best experience I have ever had with a contractor.

  • Review 157 (2022-01-17 - Rating: 5)

    Kelley did a great job and explained everything. I was very happy with her work. The company was just a little on the high side for pricing. However, they do not pressure you. Overall Kelley solved my problem and was very friendly.

  • Review 158 (2023-07-19 - Rating: 5)

    I needed a hot water heater quickly. They installed a new hot water heater the next day. Thank you Pete for doing such a great job and cleaning everything upšŸ˜Š

  • Review 159 (2023-11-29 - Rating: 5)

    Kelly was great. Not only did she fix the problem but she made sure to test everything out & do multiple checks to make sure it was really fixed. I like the 90 day guarantee. I like that the company sent me a picture of her before her arrival. I really like that she actually cleaned up the entire mess she made & it seemed like she was never there. Just my beautiful new sink, clean & operable. Kellyā€™s a dog mom who brought dog treats & made my dogs day too, they loved her. I did not love the price, but I do love the peace of mind.

  • Review 160 (2022-07-30 - Rating: 5)

    Responded in 1 hour on a hot day to flooded-out central air conditioner. Thoroughly diagnosed and repaired the issue, which was thankfully minor, and only charged the minimum visit fee. Very professional, wore booties to keep the house clean, explained clearly what they were doing.

  • Review 161 (2021-12-07 - Rating: 5)

    Despite a small mixup in the beginning, they adjusted their schedule and got a technician right out to me. He was friendly and professional. He assessed the problem and got right to work. He fixed the problem, cleaned up and was done in a minimum of time. I used a different service years ago for a similar problem. This service was like night and day. I will always use Mr. Rooter in the future.

  • Review 162 (2023-09-07 - Rating: 5)

    As always, Mr. Rooter is my first call and I always request Ed! We own a three-family old victorian and I appreciate that every time I have an issue it feels like a neighborhood plumber is in my home. I trust Mr. Rooter and the entire team, and I especially appreciate the customer service and care that Ed demonstrates when he is working on ANY of our three apartments.

  • Review 163 (2021-06-25 - Rating: 5)

    As always, Mr. Rooter techs are on time, friendly, efficient and always look for the easiest fix for whatever my problem is rather than jumping to the most expensive solution. They clearly explain the problem, what it will take to fix it and of course, what the total cost will be BEFORE starting any work. There are never any surprises or unexpected add-on costs. I routinely get a call 30 minutes before the tech arrives which I really appreciate. I have been a customer for many years and will continue to be for many more.

  • Review 164 (2021-08-26 - Rating: 5)

    I recently finished my basement. After multiple estimates, I decided to hire Mr. Rooter Plumbing for the rough in plumbing work, to install a Sanyflo system, faucets, shower valve etc. Their sense of responsibility is 10/10; and the quality of their work is out of question. This is a great company. Although their quote was not the lowest, upon their assessment they explained things that had to be done, that the other three companies who assessed the work I needed to be done, never even talked about it. Certainly, I will use Mr. Rooter Plumbing for any plumbing related jobs in the future. Highly recommend.

  • Review 165 (2024-05-28 - Rating: 5)

    Great job! Fast response and was able to fix by the diagnostic test. Very honest!

  • Review 166 (2022-12-03 - Rating: 5)

    We thought we needed to replace water heater but Plumber found real issue and quickly fixed issue. He and company were great to work with. The plumber was Pete and he was great

  • Review 167 (2017-10-25 - Rating: 5)

    Laurie and Eric are two of the hardest workers that I have seen in a long time. In helping us getting our hot water working again, we live in a mobile home, they ran into many obstacles and meet every challenge with humor and dignity. They also installed our dishwasher. Their work was exceptionable and through. They cleaned up all the debris and even disposed of the box that our dishwasher came in. We were very happy and pleased with the service that was provided to us and will differently use Mr. Rooter for all our future plumbing needs.

  • Review 168 (2021-11-20 - Rating: 5)

    JD John Doyle was exceptional. He was on time and attempted to repair an existing shower to help save cost...in the end it all needed to be replaced. JD worked tirelessly and kept me informed the whole time. I wouldnt hesitate to have Mr Rooter tthe entire experience was as i said exceptional. THANK YOU!!

  • Review 169 (2020-11-16 - Rating: 4)

    Technician was absolutely wonderful and professional. Very patient explaining the issue and answering my questions. Last minute repair so responsiveness so needed and appreciated. Only issue was the prices are pretty high but guess that is what it is need when need a plumber immediately .. overall very satisfied.

  • Review 170 (2023-11-10 - Rating: 5)

    I have called around for quotes and they was the only one that was punctuated with calling me back with a quote. I notice that they were on point with responding to all of my questions and they have done everything quickly and with cleanliness

  • Review 171 (2021-08-12 - Rating: 5)

    Mr. Rooter is top notch in customer service! They are my go to for any plumbing needs the come my way. I am a maintenance manager and in charge of the daily operation of multiple commercial and residential buildings. They handle all issues with the highest quality workmanship and professionalism and none are ever conventional. They have fixed commercial water tanks, cast iron sewer lines, copper pipe repair of all sizes, AC units, boiler repairs/installs, bottle fillers, water fountains and the list goes on. I am very lucky to come across this company and highly recommend them!!

  • Review 172 (2018-03-18 - Rating: 5)

    Mr Rooter has been taking care of our plumbing since our boiler went down about 6 years ago. Since installing the new boiler then they have been our go to plumber every time. (thee toilets, new valves, etc.)The personal service we receive from Bryan and his crew is superb. I would highly recommend this team for both your emergency and scheduled plumbing needs.

  • Review 173 (2021-07-05 - Rating: 5)

    Service provided was total replacement of furnace and air conditioning system. We could not be more pleased with the professionalism and quality of the work provided. On time, tarps laid to keep floors clean, workers seemed to have pride in their work .... very happy with this company!

  • Review 174 (2022-07-26 - Rating: 5)

    Eric was great! He completed the job quickly and efficiently. He was personable and professional. We will definitely request Eric again should the need arise.

  • Review 175 (2018-06-27 - Rating: 5)

    I would highly recommend Mr. Rooter. Pluming of RI I called yesterday for an overflowing washing machine problem which turned out to be a draining issue. The technician, Laurie, arrived first thing this morning and addressed the problems I was having and made some recommendations with an estimate, and did the work very professionally which was completed in a little over an hour. The estimate was 100% accurate and I mentioned a coupon I saw online, and she did apply a discount which I greatly appreciated. I would definitely contact them again.

  • Review 176 (2021-03-28 - Rating: 5)

    Will was my technician. I needed heat in my kitchen and daughters playroom. I had the existing baseboard heater in the playroom but not kitchen when it was remodeled by the previous homeowner, they had cut the pipes and removed the baseboard heater. Will was professional, very helpful and explained everything to me of the steps needed. I am MORE than happy with getting exactly what I needed. Im just waiting for it to be cold outside to actually have to turn my heat on LOL. I definitely recommend and will use them again in the future!!

  • Review 177 (2021-06-05 - Rating: 5)

    Laurie and Shane are by far two of the best Service Professionals Ive had the pleasure of dealing with. Lauries knowledge and experience in discerning and repairing our miswired furnace together with Shane saved the day for us. Mr. Rooter will certainly be my first call for our future HVAC needs ... and yes, plumbing as well! Great service! Great job!

  • Review 178 (2023-09-15 - Rating: 5)

    Our plumber Daniel was a pro, efficient and explained everything once the job was complete. Competitive pricing, would recommend over other competitors

  • Review 179 (2021-12-20 - Rating: 5)

    Jake was efficient and pleasant! He immediately found leak in furnace valve. He replaced it, checked furnace and answered all my questions. Would definitely ask for him in the future!Found furnace leak at 6:30am, service provided by 12-happy with outcome!

  • Review 180 (2021-03-09 - Rating: 5)

    These guys are the type of people you want to handle your work. They were friendly, professional and efficient. They communicated with me every step of the way and was careful to clean up any debris from the job. The cost was upfront and reasonable for the work performed. I will use them as needed for future plumbing work.

  • Review 181 (2022-01-14 - Rating: 5)

    Replaced a part for my boiler to restore heat in my house. Jake went above and beyond to get our heat working through the house . I am very pleased with his work and with your company . Very helpful and will continue to use your company for any future services. Thank you

  • Review 182 (2021-02-26 - Rating: 5)

    Eric was right on time, very professional and explained exactly what he was going to do! He is no doubt a very knowledgeable man and the company should acknowledge that fact.As a retired service manager of a large HVAC company I can tell the difference between an amateur and a professional. Eric is the latter!

  • Review 183 (2020-05-28 - Rating: 5)

    We had a time sensitive complex plumbing issue to address in order to move the sale of our house in a couple weeks. The Guys were super professional and knowledgeable. Thank you team for getting the job done and done right!

  • Review 184 (2024-02-23 - Rating: 5)

    We are so pleased in working with this companyBrian and Shane weā€™re very professional respectful and did an excellent jobThey discussed our options and provided great adviceI highly recommend this company

  • Review 185 (2019-11-09 - Rating: 5)

    Brian was prompt, knowledgeable, and quick. He explained 2 possible courses of action and allowed me to choose which option I thought was best after giving his professional opinion (which I ultimately took). He was friendly and mindful of the fact that I was working on a strict schedule that day. If I ever need more plumbing help, I know exactly who to call.

  • Review 186 (2024-06-26 - Rating: 5)

    Very professional and thorough. Will definitely use again if need be

  • Review 187 (2021-05-19 - Rating: 5)

    Eric was awesome! He started with the least expensive solution, which I really appreciated. And he even showed me where my water shut off was inside the house for my outside hose. Really nice guy and very professional.

  • Review 188 (2024-02-11 - Rating: 5)

    Very fast service even on a Sunday he came and unclogged my toilet in no time would recommend them very good service and the tech was very knowledgeable and polite

  • Review 189 (2018-12-18 - Rating: 5)

    I highly recommend. We called other plumbers and they had a week wait list. Mr rooter (Andrew) came within an hour. The pipes for our bathtub rotted out. Fixed within an hour. Very polite, very professional. And they have a military discount. If you have an emergency plumbing job that needs fixing asap, call Mr rooter.

  • Review 190 (2018-02-27 - Rating: 5)

    Very professional and efficient team. The phone was answered promptly and I had someone at my house within an hour to evaluate the situation. We were able to have the water for the rest of the house turned on and arrangements for the necessary repairs were for the next morning.Terrific and very nice folks.

  • Review 191 (2024-05-09 - Rating: 5)

    Great service from Charlie and Jeff who repaired my Bathroom toilet! Quick answering on my service call to repair this job. Lindak

  • Review 192 (2022-10-29 - Rating: 5)

    Old kitchen faucet had leak in supply lines and the faucet was in disrepair due to mineral deposits.New shut off valves installed, old faucet removed and new one installed.Very satisfied with repair and Ed was professional in his work and attitude.

  • Review 193 (2021-06-02 - Rating: 5)

    Excellent and timely. We called 3 other plumbing services they either said they would get back to us or didnt respond when they said they would. Mr. Rooter Plumbing of Rhode Island came the same day we initially called and did all the work we asked for. We were extremely pleased with them and will call them again. Raye Fucito