Evergreen Plumbing, Heating, & Cooling Home Services
Located in Warwick, Rhode Island
Address: 2 Evergreen Ave, Warwick, RI 02888, United States
Phone: +1 401-336-5040
Rating: 4.3
Services
- On-site services
- Repair services
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Drainage service
- Furnace repair service
- Gasfitter
- Heating contractor
- HVAC contractor
- Pump supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
We’ve relied on Evergreen for 30 years — in our old two-family home in Providence and now, and now in our retirement condo in Pawtucket. Evergreen recently installed a tankless hot water heater and heat pump in our condo. The heat pump qualified for a federal rebate, ant it delivers the most consistently comfortable heat yet.Evergreen has always delivered all the strengths of a family-owned and operated business. All of their workers deliver top quality installation and service. We particularly appreciate the fact that they hire and train a racially diverse workforce. They have provided more than a decade of experience solving our plumbing and heating issues with their impressive knowledge of old and new technologies and the respectful way their teams work together.Our thanks to the entire team who have helped us on our projects from the beginning: John, Joe, Marianna, Bianca, William, Jake, John, Kyle, Jacob, Adam, and certainly more whose names we missed. -
Review 2 (2024-12-10 - Rating: 5)
Adam was great, we had to shut off our boiler after a leak just as the winter weather and snow hit. This left us without heat and hot water for almost a week and a half. Evergreen was able to schedule us within a few days of signing the quote. They showed up on time and ended up doing about 6 repairs to get our boiler to code and fixed it was a long day but by dinner time we were toast and warm. They were very professional and explained the whole process as they went so we understood how and what to look for going forward. Thankyou so much. -
Review 3 (2024-10-09 - Rating: 5)
My gas furnace was in need of an evaluation. Adam came and uncovered several items in serious need of repair. He was exceptionally polite, helpful and genuinely very considerate. He went above and beyond my expectations and made my furnace safe and operating perfectly. I highly recommend Evergreen and especially Adam. First Class treatment and professionalism with excellent pricing! -
Review 4 (2024-11-20 - Rating: 5)
Very impressed! Price was very good and service was outstanding. We installed a sump pump through Evergreen, William walked us through the installation process and understood the complexities of the job (our sump is in an inconvenient position and he dealt with the complications with ease). Outstanding experience, highly recommended! -
Review 5 (2024-12-20 - Rating: 5)
Honest, ethical, and knowledgeable — these are the top three words that define my experience with Evergreen Plumbing and Heating. I faced a complex HVAC issue that other companies refused to tackle, but Evergreen approached it with confidence and clarity. Joe & Kyle provided a clear game plan and a written proposal within days. Throughout the project, they were punctual, meticulous, and hardworking. Their professionalism and dedication stood out every step of the way. I wholeheartedly recommend Evergreen Plumbing and Heating for any HVAC needs. A true 5/5 experience. -
Review 6 (2024-07-05 - Rating: 5)
Evergreen has been great to us since we started using them last winter. Our furnace died in the middle of the cold blast last year and they were out within a few days to install a new one and set up central air. In the summer the cooling feature wasn’t working and when we called they sent Justin out immediately. He was really great about explaining the issues. Justin was polite and efficient, thanks for the quick help! Evergreen is great about accommodating for our big reactive dogs as well. 10/10 would recommend! -
Review 7 (2024-09-04 - Rating: 5)
Jacob and John were professional and courteous with their mannerisms and work ethic. They fixed our AC unit and explained the issues and resolutions along the way. I am satisfied with the service. Would highly recommend. I felt I could trust them that they were doing the right thing. -
Review 8 (2024-11-19 - Rating: 5)
Damon went above and beyond. We requested a service which he diagnosed wasnt needed (integrity). Then while waiting for a system check to complete he inspected a different area of our home. Here he found a different dangerous condition unrelated to the service requested that was leaking carbon monoxide into our house. He didnt have the right parts on hand to fix the problem properly but did a makeshift repair venting the CO and keeping us safe. He then returned to fix the problem properly. Overall Damon was extremely professional and personable, took time to explain and walk thru all work, and takes considerable pride in his work. An excellent experience Overall. 👏 to Damon and Evergeen. -
Review 9 (2024-09-04 - Rating: 5)
Jacob and John were very courteous and professional technicians who fixed the AC. They were also careful and respectful when walking around the house moving the ladder and cleaned up after themselves. At the end of the service visit they made sure all of our questions were answered. I would definitely hire them again and recommend them to others. -
Review 10 (2024-07-11 - Rating: 5)
Just want to say how happy my wife and i were to have service performed by Evergreen. After being ripped off by Gem plumbing and heating , we called Evergreen to repair our mini-split system.They did a great job and now its working perfectly.The techs were very knowledgeable and friendly. The same goes for the receptionist who took my phone call. Many thanks guys! -
Review 11 (2024-07-20 - Rating: 5)
The best service! Smooth transition from the time of the appointment is scheduled to the day of service. Jacob V. Is very respectful, knowledgeable, helpful, thorough and hard working. He fixed the leak in my ac and I was finally able to get a good nights sleep thanks to Evergreen and Jacob! Highly recommend! -
Review 12 (2024-06-13 - Rating: 5)
We had a sudden plumbing emergency and I ended up cold calling Evergreen when our regular plumber was too busy with calls. The were very courteous and reassuring, promising to call me right back with an estimated time the plumber could be there. The plumber showed up promptly and was both friendly and very professional. He got it all fixed and put back in place in an hour and a half, answered all my questions thoroughly, including what to look for in case of future problems and what the solution would likely be. The invoice came to exactly what he had quoted me. Thank you, Evergreen, for coming through in an emergency! I would definitely use them in the future. Highly recommend. -
Review 13 (2024-07-09 - Rating: 5)
I’ve had excellent experiences with Evergreen on all three occasions they’re serviced my furnace and water heater.Most recently, Jacob diagnosed and replaced a broken pump which was causing a basement leak. He was professional, personable, knowledgeable, and explained everything clearly. He also answered some of my other questions about filters.Very happy with this company and its staff. -
Review 14 (2024-07-17 - Rating: 5)
I only have positive things to say. Evergreen answers the first time I called and had someone out the same morning. William arrived when expected and he was excellent. He is was polite, clear in his explanations, and did excellent work. He was really great. -
Review 15 (2024-08-27 - Rating: 5)
Kevin was wonderful very thorough explained everything The communication about the appointment, arrival, quote, invoicing were all spot on. I have found a new service provider thank you. -
Review 16 (2024-06-29 - Rating: 5)
We just had a Mitsubishi 2 ton mini split installed by Evergreen. It was an professional job from our initial meeting with Kyle till when he and the crew finished up. Evergreen did exactly what they said they would do and showed up a day early to install. They kept us informed throughout the entire process. Exceeded our expectations and that is a rarity these days. Highly recommend... -
Review 17 (2024-07-22 - Rating: 5)
Our installation guys did a great job. Kevin is a very nice guy and I felt comfortable with his expertise. The new unit works very well, and we are very pleased. -
Review 18 (2024-07-09 - Rating: 5)
Excellent customer service from the initial phone conversation to the technician William, who did the work, was outstanding, well-mannered, and very receptive to our needs. We will definitely use Evergreen again if and when the time comes. Thank you William you did an awesome job! -
Review 19 (2023-03-04 - Rating: 5)
Jacob Katz, who works for Evergreen Plumbing, is not just a master plumber, he is an artist. He installed a new Hi efficiency boiler for us with a water tank and replaced a very old system that had been there for over 30 years. He moved the whole system across the basement and set it up in a beautifully efficient and space saving way. He was expensive but I think his work is worth it. He also installed a sump pump for us and a water pressure booster. Both work perfectly. Jacob does not always explain everything in great detail but the work speaks for itself. -
Review 20 (2024-06-12 - Rating: 5)
Throughout every step of having a mini-split system installed in my home, from a cold call I made to Evergreen Services seeking information to the final day of the installation, this company lived up to the countless glowing reviews that led me to call them in the first place. Good customer service is all too rare these days, excellent customer service, it seems, nearly non-existent. However, every employee I dealt with at Evergreen was exceptional in their professionalism, courtesy, knowledge, honesty, and skill. I had been planning to get several estimates for the mini-split job. Evergreen was the first estimate I received, and my search was over after that following Adams knowledgable, professional consultation. The price was more than reasonable and a good deal of time was taken to answer all of my questions. I did not feel rushed, nor pressured, nor did I have to haggle for a good price. I didnt have to wait long for an install date, and the office staff, Erin and Bianca, had everything laid out for me as far as payments and always answered all of my questions promptly and with a very pleasant demeanor. Finally, the installers, Kyle and Dante, were extremely hard-working, efficient, diligent, and friendly. They got a heck of a lot of work done in a short amount of time with great precision. Evergreens owner, John, clearly knows how to run a business and I would recommend Evergreen Services for anyones heating and cooling needs. -
Review 21 (2024-06-14 - Rating: 4)
We had a repair done on our septic. I was told that someone would come out and give me an evaluation and it would cost $79. At the time of payment they told me that the cost would be $350, not $79. The person told me that the evaluation turned into a diagnostic. But never told me that during the time he was here. I was able to get an estimate and the repair done. The person was very kind and did a good job. The only thing was the pricing issue which was never communicated to me so I had no choice whether I wanted to move from an evaluation to a diagnostic, it was just done automatically without my knowledge. -
Review 22 (2024-05-21 - Rating: 5)
This was my first experience with Evergreen Services and I will definitely use them in the future. The work was excellent and William who completed the job was professional, courteous, and went above and beyond in terms of service. The scheduling was prompt and communication excellent. I was very happy with the job and impressed with the company overall. -
Review 23 (2024-04-19 - Rating: 5)
I cant begin to say how happy I am that I found this company. I recently had to replace my oil furnace. Kevin initially came out to fix my oil burner as the previous company installed a burner that was not working. Kevin got the burner working, but we found out the furnace was gone. I hired them to convert my oil furnace to a gas furnace. They came out and fixed it in 1 day. The installation looks great, and it is working like a charm. Great service! -
Review 24 (2024-06-01 - Rating: 5)
Kevin and John arrived early in the time window and, after a brief conversation, immediately started their work. Upon completion, they shared their findings with me as well as what they did to get my AC system ready to be employed. Both were cordial, prompt and competent. I trust Evergreen implicitly to do my heating and AC inspections and maintenance after a bod experience with HomeServe. Great job, guys! -
Review 25 (2024-04-02 - Rating: 5)
Of course right after we installed brand new carpet in our basement the hot water tank starts making noise. So I called evergreen services they were able to get someone to our home quickly the Service Technician Kevin came out and appriased the situation gave us all of our options and since it was an older oil burning hot water heater we decided to replace it. A few days later the same technician Kevin and a plumber Will came back and replaced the tank and refitted the oil burner. They were quick and thorough putting down drop clothes on the new rug finishing the job in a timely manner and advised us to have it serviced yearly to keep it maintained and running efficiently. I will recommend and use their service again. -
Review 26 (2024-06-26 - Rating: 5)
Kevin installed our new boiler. Not only did he install the boiler but our gas line was sticking out in the was and he moved it for us. Now I have more storage space. Then while he was working he found the yellow jacket nest that Terminix has missed each time I’ve called them. I’m thrilled I have a boiler that isn’t a money pit, a gas pipe that isn’t blocking everything, and finally we can get rid of the yellow jackets. Thanks Kevin. -
Review 27 (2023-12-07 - Rating: 5)
A neighbor recommended Evergreen for installation of a new furnace and they were fantastic from start to finish. Justin, Kevin, and Matt were professional, honest, and straight forward. They followed up when they said they would and took time to explain things to me. The inspection and installation went smoothly and the guys cleaned up so well you never knew that were there! Transparent pricing and billing. -
Review 28 (2024-01-31 - Rating: 5)
Phenomenal service! Adam went above and beyond what I expected for a service call. I genuinely felt Adam had my best interests at heart when discussing solutions to my problems with my heating system. Adam gave unbiased advice, while still demonstrating a strong knowledge in his expertise. Highly recommend Adam for any issues regarding your heating and cooling needs. -
Review 29 (2024-09-30 - Rating: 5)
Richard came out yesterday on a Sunday. He took care of the situation promptly. He was professional and when even had a nice chat about Disneyland. 😊 -
Review 30 (2024-05-15 - Rating: 5)
Great customer service from Justin, Kevin, and John. All three did a great job and explained the whole process. They were very informative and professional. Kevin and John did a great job while installing the new equipment. I would definitely recommend them and the company they work for. Thank you ! -
Review 31 (2024-04-25 - Rating: 5)
We are very pleased with the service provided by Jacob and his crew. They showed up in less than 24 hours to address our issue and charged only $79 which was applied to the cost of the job. They were able to quickly diagnose the issue, showed us a temporary fix, ordered parts and we were up and running in less than a week. They even charged us less than the estimate. Highly recommended. -
Review 32 (2024-12-20 - Rating: 5)
The Evergreen team is a game changer to the industry. Transparent and responsive communication. Truly impressed. -
Review 33 (2024-03-14 - Rating: 5)
It has been a pleasure working with Evergreen Plumbing, Heating, & Cooling Home Services. The office staff is so friendly and helpful with booking appointments and following up. I had a lot of work done and the technicians were great, very professional and courteous, and did an excellent job in their work. I feel they have gone above and beyond with their work and I highly recommend them to anyone. Thank you! -
Review 34 (2024-01-17 - Rating: 5)
We had Adam from Evergreen here today to check both of our furnaces. He was courteous and informative. He took care of our heating problem the same day. The people I spoke to before the technician came were also courteous. To top it off, it didn’t break the bank for our service call and repair.We are customers of Evergreen for any of our heating and plumbing needs. -
Review 35 (2024-08-13 - Rating: 5)
The plumber was very knowledgeable and courteous. I definitely recommend this company for all your plumbing, heating, and cooling needs. -
Review 36 (2024-04-04 - Rating: 5)
Weve been longtime customers of Evergreen. They always provide solid service with thorough explanations of the work being done. Their team is pleasant, efficient, and quick. They arrive on time and endeavor to get the work done with as little interruption as possible. -
Review 37 (2024-01-11 - Rating: 5)
My tankless water heater died on Monday so I had to use the emergency shut off and had no heat or hot water in freezing temperatures. I called around Evergreen was the cheapest and could fit me in the fastest, they even arrived sooner than expected! Within 2 days the repairs were complete and we had heat and hot water again! The technician went above and beyond to ensure me and my family did not have to go without heat for very long! I highly recommend! -
Review 38 (2024-01-04 - Rating: 5)
Overall great experience with Evergreen. From Erin at the front desk, to Kevin who did the boiler service work I needed done. They were all very polite, professional, and extremely knowledgeable. Kevin went above and beyond with his service. Its a relief meeting someone who actually cares about their work and quality. I will definitely be using them for any further work I need done and highly recommend them. -
Review 39 (2024-02-15 - Rating: 5)
Great experience with Evergreen! They came out to help us in the middle of a snow storm as we had no water to our house. Bianca was there to answer the phone and get a tech out to us. Adam diagnosed the problem gave us a quote that day. Justin came out the next day, did the job and got us up and running in 4 hours!!! Thanks everyone for all your hard work! Will definitely recommend Evergreen Plumbing!!! -
Review 40 (2024-07-10 - Rating: 5)
Adding to this review and updating for 2024. Evergreen kept their word when they fixed some things for me. Very helpful. Kyle was amazing. He was here today and very informative. Everyone who comes to the house has been super nice and considerate. Also, the owner/manager called me back and he was very accommodating.Thank you!Bryan was personable and efficient. Great work! -
Review 41 (2023-12-08 - Rating: 5)
Evergreen Plumbing is a professional, friendly and honest company. We are new homeowners this year, and we are so thankful Adam helped us walk through the installation of our new steam heat system. The team showed up for every appointment on time within the time frame, and took the time to educate us as we learned to navigate our new home. I would recommend this company to anyone! -
Review 42 (2024-01-02 - Rating: 5)
Evergreen Plumbing and Heating came out and did a wonderful job diagnosing the problem and suggesting different solutions to the heating and air conditioning issue. They ordered the product and installed it in a decent timeframe even when it was over the holiday period. I would recommend this company to anyone. Kyle and his team did a fantastic job!! -
Review 43 (2024-02-24 - Rating: 5)
Excellent service from Justin and Adam. They both communicate very well and inform of what is being done. Our trust for Adam led us to buying a new electric hot water tank. We will use them regularly for cleaning and plumbing. work. -
Review 44 (2024-06-27 - Rating: 5)
We have a problem with our AC and also need a new thermostat..we called they were here in 2 days ..got it new smart thermostat installed and AC fixed. Price is reasonable and staff were friendly and helpful. Thank you much. -
Review 45 (2023-11-09 - Rating: 5)
Setting an appointment was super easy and their communication was fantastic. I received texts and emails confirming the appointment day and time. I also received a text informing me that the tech’s arrival was 15-20 minutes out. Adam was prompt, courteous, and professional!. He completed the work on time and took the time to answer all my questions. He was respectful of the property and even greeted my dog, would use again. -
Review 46 (2023-12-09 - Rating: 5)
I had a great experience. They picked up the phone and got someone to my house to look at the problem the same day.Turns out I needed an entire new water heating system. They were able to replace the system the same week and even worked late to get the job done. Very polite and knowledgeable technicians who were good with my noisy dogs. These are good people! -
Review 47 (2024-02-16 - Rating: 5)
The Evergreene team were great to work with on the design and installation of our whole house AC system. They studied the needs of the site, which were complex and not easy to accomodate, and proposed a reasonable design capable of being installed with minimal disturbance of the historic house and at a fair price. They were timely during work, communicated throughout and, most importantly, extremely careful and professional during the installation to fit the equipment in and install the ducts as inconspicuously as possible. i would highly recommend them to you. -
Review 48 (2024-04-25 - Rating: 5)
Adam replaced my hot water heater today and was great. Such a nice guy and so knowledgeable. He keeps my home safe and warm for me and my son. Thank you Adam… -
Review 49 (2023-12-09 - Rating: 5)
EXCEPTIONAL SERVICE & COMPANY!! My hot water was off and my boiler was clogged and my house was very very cold. They guided me on what was wrong and what they could do to fix the problem throughout the whole process. From cleaning the clogs, the filters, double checking my pipes and making sure they didnt leave until they could feel and hear the heat going through the pipes. I would truly recommend them for anybody in Rhode Island not just the Warwick area. -
Review 50 (2023-12-08 - Rating: 5)
This was my first experience with Evergreen when our furnace needed service. I found them to be a very reliable professional organization. Our technician Kevin was especially great - calm and experienced and he made sure our issue was resolved. Would highly recommend. -
Review 51 (2024-01-19 - Rating: 5)
I just had Jacob and William here from Evergreen to replace my broken water heater. The gentlemen were polite and very informative. They knew what they were doing and completed the job expertly. William also notice some corrosion of a pipe coming from my bathroom tub. I did have a leak and they will be back to fix it. I cant say how much I appreciate their knowledge and helpfulness for a senior citizen like me. I will be using them for all my plumbing and heating problems from now on. -
Review 52 (2024-05-17 - Rating: 5)
Update 2024: this is the second year I’ve used Evergreen for AC maintenance. As always, super professional and efficient. Also used them for a shower repair this past year and was very satisfied with the work.2023: I contacted Evergreen on a whim after our AC stopped working. Their customer service is fantastic. They were timely, thorough, efficient and transparent with their recommendations and pricing. Highly recommend. -
Review 53 (2024-01-18 - Rating: 5)
Adam and another technician came out to my house to quote a replacement boiler. Another HVAC company had condemned my boiler without telling me, so the house was ~45 degrees when they came in. Adam confirmed the boiler need to be replaced, but explained that it could function until we replaced. He swtiched the boiler back on and then went into great detail on pros and cons of both units they would quote and the scope of work that would need to be done. The quotes arrived promptly when he said they would. I cant say enough good things about this company from professional scheduling, communication, and knowledge. Highly recommend. -
Review 54 (2024-06-06 - Rating: 5)
William and his apprentice John replaced an outdoor faucet, cleared out a low flowing hot water faucet and installed a kitchen sink faucet after laboring to remove the old one. Were very pleased with the service and professionalism we received. Thank you for a good job done well! -
Review 55 (2024-08-19 - Rating: 5)
My boiler cashed out on Christmas morning, Evergreen was the only company who was able to help. Since then they have been our go-to heating and plumbing service, and theyve never left us out in the cold or underwater. -
Review 56 (2023-06-23 - Rating: 5)
The Service/Install Technician Kyle is an absolute Journeyman of his Trade....Not only did he come out and fix my A/C problem but pointed out the previous installers lack of craftsmanship and installation work. He also made great recommendations with no peer pressure of up selling me on anything what so ever. Not only would I recommend Evergreen Services for your home needs this is one of 5 AC Companies I called and were able to get me an appointment 3 weeks earlier than the next competitor. I will be using Evergreen for all future service and work..Thanks Again Kyle -
Review 57 (2023-11-08 - Rating: 4)
Evergreen replaced our forced hot water boiler and associated components (valves, expansion tank, 3 zone circulation pumps, ...) in April 2021. This fall (2023) two problems occurred. One zone was not getting heat and the Pressure Relief Valve was venting water when the boiler cycled on. I called Evergreen on Thursday 11/2/2023 and they sent a technician out on Friday afternoon (quick response). The technician spent a few hours diagnosing the problems and concluded that the expansion tank was full of water (failed), which was causing the water release, and one of the zone circulation pump was not working. He could not make the repairs that day, as it was too late to get the parts (warehouse closed). Initially, he said the current scheduling for repairs was 2 to 3 weeks out. I was disappointed it would take that long, as cold weather was being forecasted. He subsequently called back on Sunday and said he could fit me in Monday morning. He arrived at about 8:45 AM ... I was very happy about that! He said he did not want to leave me hanging.He began by attempting to clear a possible air-lock in the faulty zone, at my suggestion (a similar problem encountered at the initial installation). This did not solve the zone heat problem, so he proceeded to replace the expansion tank and related pressure relief valve. After the replacement, he flushed the failing zone loop and retried the failing zone heat (just in case it was related to the expansion tank failure). Heat was achieved in the failed zone, but it was intermittent (it failed again). The zone pump was then replaced, which resolved the zone heat problem. The entire system was flushed (all 3 zones) and the heat tested in each zone and all zones simultaneously. The work was completed at about 2:30 PM. About 5-3/4 hours expended.The technician said he was new to repairing heating systems, but worked methodically to isolate the problems. He spent some time on the phone consulting with associates, and a more senior specialist (his supervisor) joined him (for 1/2 hour) to discuss/examine the system. This was in part a learning experience for him and I hope it will serve him in future repairs. He cleaned up the work area and removed all the failed components. I am satisfied with his work, enthusiasm, tenacity to get the job done, and knowing when to ask for assistance.The repair was expensive, with some added cost due to my insistence on trying to clear a possible air-locked pump. Although, I would have thought this would have been a standard procedure. An Air-Lock is a possible pump problem. The repair cost was more than 20% of the entire 2021 furnace replacement cost. The cost is the only dissatisfaction that I have, which is why I did not include Good Value. Otherwise, Good Quality, Professional, Responsive, and On-Time for this encounter. -
Review 58 (2024-01-03 - Rating: 5)
We recently signed up with evergreen for oil burner service. We had been having problems with the burner for several monthsTwo other hearing companies have been out to fix the proble. They did not. Having loosing heat again I called evergreen service and a technician arrived todayKevin the tech who is also the service manager checked and corrected several components of the burner and such and fixed everything. Kevin reviewed his fixes with us and thoroughly tested the system several time. The other gem of a heating company obviously over looked and did not have the knowledge or experience as Kevin. Thank you Kevin and Evergreen -
Review 59 (2024-07-22 - Rating: 5)
Amazing. Adam (and Seth!) did an incredible job installing a new water heater, furnace and condenser in our loft. It was not an easy job. It was also a great solution for is that no one had even suggested because it saved us thousands of dollars. I can’t recommend this company enough - fabulous service, very friendly and efficient, and super smart people! -
Review 60 (2024-07-14 - Rating: 5)
I am very pleased with the service Evergreen gave us. Jacob was very professional and knowledgeable! I would use their service again for sure. -
Review 61 (2024-04-12 - Rating: 5)
Evergreen diagnosed problem with furnace that 2 other heating companies missed. Service was professional and efficient. After installation of new furnace there was a knocking and Evergreen came back and checked it and secured some old ducts. Highly recommend. -
Review 62 (2023-09-15 - Rating: 5)
Adam was able to identify the problem with my air conditioning units in a thorough manner by showing me the instruments that pinpointed the problem. My electric bill was $450 for a month so I knew there was a problem. I went along with his recommendation to purchase two full air conditioning units. They are working like a charm right now and it cut down my electric bill by over half. I am so pleased with Adam that he will be my air conditioning tech from now on. Also he is well versed with the nest operating thermostats and was able to solve my problem in that area also. -
Review 63 (2023-04-15 - Rating: 5)
Evergreen was very responsive to the requests and were prompt in providing timely updates on scheduled appointment. The technician Adam was very knowledgeable and was happy to answer questions, My HVAC was fixed earlier than expected and he ensured that all proper checks were made and also provided tips for maintaining the system well. Overall my experience was great and 5/5 will recommended to a friend. -
Review 64 (2023-11-27 - Rating: 4)
Adam was super helpful and did a very thorough job, truly did us a huge service! 4 stars because scheduling with the company itself can be a little difficult but is understandable at the beginning of winter when Im sure theyre getting calls left and right. Sign up for their membership if you get the chance! -
Review 65 (2023-03-03 - Rating: 5)
My whole experience with Evergreen was amazing!! They answered the call on the 2nd ring at 8am managed to understand the babble that I was spewing and got my emergency service scheduled before 2. Kevin arrived early was professional and very personable. He managed to get it all fixed and up and running before dinner. Thank you so much for attending to my needs so quickly and courteously! And the best part...they didnt break the bank!! I highly recommend.. -
Review 66 (2023-07-19 - Rating: 5)
Our AC went out recently and since its been unbearably hot, we called around and took a chance on Evergreen to come out to (hopefully) get it up and running. We were lucky enough to have Justin be our tech. Arrived exactly on time, was courteous, informative and quick. Price was reasonable, as well. Its an old unit (25+ years) and he knew exactly what to do. Very grateful. They will be the first company I reach out to when we need replacement, for sure.. (Thanks Justin! :) -
Review 67 (2023-11-18 - Rating: 5)
Evergreen is a trustful, responsible. Adam since the first day we call and he did the assessment in my home he was attentive and listen to our needs.We felt his recommendation was senciare.Calling the office was excellent work they have been in contact with me as needed and informed what was the next task every time they did work at my home.Evergreen found a temp solution for us to have hot water and heat until RI energy connect the gasline. They also work ver orginized and leave work station clean.I recomend Evergreen 100%. Thank you Evergreen -
Review 68 (2021-11-17 - Rating: 5)
The main water pipe in the basement cracked and the water couldnt be shut off in the basement. The water company came and turned it off from the street, so I had to find a plumber right away to fix the problem.I called at least 10 - 12 plumbers in my area, but either they didnt return my calls, said they werent qualified to handle this type of problem, or they said they were too busy to come out.When I called Evergreen there was actually a live person that took my call and he was very sympathetic to the situation I was experiencing.When Haley called me back, I was thrilled. She told me they were sending Bryan, one of their specialists to my house and hed be there within a couple of hours. It actually took less than two hours for him to get here.Bryan couldnt have been nicer, more professional or caring about what was going on. He also had a good sense of humor which always helps in a situation like this. I trusted that he knew what he was doing right away.He explained everything to me, including what the job would cost (I thought it would be so much more than what it was), and went about fixing what needed to be fixed. He was here most of the day and at one point stayed here until the water company came and turned the water back on to make sure everything worked properly.Thanks to everyone at Evergreen! -
Review 69 (2023-04-13 - Rating: 5)
I am a new homeowner and know nothing about my central air system. Adam from Evergreen was so helpful. He was on time and thoroughly explained everything to me as he completed his assessment. I would highly recommend Evergreen’s services and will be following up with them in the future for my recommended repairs. -
Review 70 (2021-10-21 - Rating: 5)
Brian was great, professional and courteous. He was here within an hour of my call to the company, and was able to replace two water heaters (in very tight quarters in my basement) within less than 24 hours from my initial call to the company. He described everything they’ll do with the installation in detail, walked me through the whole process, and answered all my questions expertly. The price was fair and he threw in some pipe, valve, and vent replacement for free. He was a pleasure to work with, and I feel very confident in his work. Highly recommend. -
Review 71 (2023-12-05 - Rating: 5)
Excellent customer service. Took 2 visits as we lost power after our tech showed up after a half an hour he still continued to work with flash lights and did everything he could with no power.Came back yesterday and completed the job. Kevin was our awesome technician -
Review 72 (2023-04-08 - Rating: 5)
Highly recommend Evergreen Services … I needed a new gas heating system in an emergency situation (mine was 28 years old). They came out promptly, assessed the issues, attempted to repair it first and worked with me every step of the way in replacing it. Everyone here is vey professional, courteous and knowledgeable.A huge thank you to Joe, Jake, Jaye and Justin for everything ⭐️⭐️⭐️⭐️⭐️ -
Review 73 (2021-11-23 - Rating: 5)
I was certainly in an emergency situation. Not one of my plumbers that I know could make it out to the rental property. So I looked online and found Evergreen. When a very nice girl answered the phone named Haley she’s certainly tried her best to calm me down. She did explain to me that they were going to help me out, but because it was after hours and an emergency situation I was going to be charged a pretty large fee. Which let’s face it it’s certainly fair. Well, too much of my surprise she called and explain they had a cancellation and Bryan could come much earlier. How great is this that, and they did not charge me any extra fee at all. When does that ever happen! Bryan, is Professional, honest, knowledgeable and certainly fair. Let’s face it we never know who we are going to get coming into our homes in an emergency situation. In conclusion extremely happy with Evergreen, Haley answered the phone professional any company would love to have someone answering their phone like she did. As for Bryan, I hope to never lose him. He will be my plumber going forward. -
Review 74 (2021-11-08 - Rating: 5)
Bryan came to my home on time with a great attitude. He was polite, professional, and very nice to talk to. He showed me what was wrong with my sump pump and then explained why it was working properly. He was able to schedule the full repair and replacement within a few days of diagnosis. I would highly recommend this company and will be using them again to make some repairs at my commercial property. -
Review 75 (2021-10-21 - Rating: 5)
The service technician that came out, Bryan Lataash, was excellent. He was friendly, knowledgeable, and efficient. He replaced the shut-offs under the sink, installed a new kitchen faucet, and installed a new/secondary emergency shut off for the water main. All the work was completed quickly and without any issue. He was very thorough and verified multiple times to ensure everything was running smoothly and that nothing was leaking. He was personable and pleasant. We highly recommend both Bryan and Evergreen. 10/10 -
Review 76 (2024-08-02 - Rating: 4)
It was very good, but two appointments were cancelled before they finally came. Kept the house very clean. -
Review 77 (2023-06-02 - Rating: 5)
I had a great experience with Evergreen Plumbing. They were clear, upfront, and helpful in their communication, and very professional. The quality of the work (replacing an older boiler) was excellent (they clearly take pride in what they do). -
Review 78 (2024-02-05 - Rating: 5)
You have saved my life twice!! I am a single mom and cancer survivor who NEEDS heat. They installed an entire system for me last year and many issues with my original system. And this year when RIENERGY had a power surge. There was Adam saving the day again. I would definitely refer my friends and family all day every day to EVERGREEN! -
Review 79 (2023-09-14 - Rating: 5)
Evergreen, specifically Jacob, has worked on several projects in my home over the past few months. He is professional, courteous, and always on time. When I had a mini-meltdown because my bathroom sink was going to be inoperable for a week (no fault of Evergreens) and I didnt have a working kitchen sink...Jacob worked out a solution for me. I would happily refer anyone to Evergreen! -
Review 80 (2021-12-09 - Rating: 5)
Evergreen had a cancellation and Bryan was able to come out and install a new water heater on the same day I requested one. He was super professional and the work looks great. Really appreciate his going above and beyond to make sure everything was taken care of quickly and with quality workmanship! Thanks!! -
Review 81 (2021-11-30 - Rating: 5)
Had an emergency with our steam boiler and needed to get some repairs done ASAP. Our technician, Adam, was incredibly friendly and helpful with everything and answered a ton of questions I had about all sorts of stuff that wasnt even related to the job he was currently doing for us. I was really happy with the service we got and we will definitely use Evergreen again for future issues, tune ups, and other projects we may want done! -
Review 82 (2018-03-03 - Rating: 5)
We had an issue with our heat on a Saturday - the day after the huge noreaster 3/2/18 storm. Terrible time to have problems with heat! We had lost power the day before and by the next day our house was freezing. When the electricity finally was restored the next morning, we realized the heating system wasnt working properly. Ugh! Tried calling the original company that installed the system but no answer and no call back! Couldnt imagine having to wait until Monday or Tuesday for an appointment and then waiting for a part to be ordered. I did a search online and I found Evergreen. I called at 11am and spoke with Linda - who was so fantastic, professional and helpful. She was able to schedule me in that day. The service technician Roy came out to our house in by 2pm. He diagnosed a few problems quickly and happened to have the name brand Carrier part in his truck - all within an hour!! Heat comes up and I am thrilled! Would recommend these guys to everyone looking for a fast response with professional service at a fair and reasonable price. As a side note: my husband is very savvy when it comes to the cost of plumbing, parts, service etc.and he raved about them - very pleased! Thank you! Great job! -
Review 83 (2023-05-15 - Rating: 5)
Adam did a fantastic job repairing my air conditioning system. He replaced my 2 condensers with larger and more efficient ones. He then did some modifications to my system to make it more efficient. Im very happy with the results. -
Review 84 (2021-11-08 - Rating: 4)
Bryan was so kind and so helpful. He came to fix our shower during an emergency— we couldn’t get the faucet to turn off. He fixed that quickly. He was very clear at communicating what he was doing and also very clear about costs before I agreed to pay anything. After he left I found one more issue. He was easy to work with. He came back and fixed the issue free of charge. Bryan was very kind and we are grateful for his help! -
Review 85 (2023-08-21 - Rating: 5)
Adam Installed my new HVAC system a year ago, after a poor job by another company who I won’t mention. They came in corrected the issue and a year later my system is running with no issues. Highly recommend this company! Thank you, Adam! -
Review 86 (2021-12-29 - Rating: 5)
I had a leak, and Bryan handled the situation with great expertise and courtesy. He was communicating eloquently and in detail about the issue and the process of solving it. He did an excellent job. Bryan went above and beyond. I am very appreciative. I used Evergreen in the past, and I am pleased with the service. -
Review 87 (2021-10-29 - Rating: 5)
This company will not disappoint you. We had them do an oil to gas conversion. From quote to final install they were spot on. I had constant contact on the steps being taken and they never missed the timeline. They even brought in a hot water heater while we waited for the meter to be installed. Kyle did the initial install and kept everything neat and clean.After a storm came through and knocked out the Boiler. I called at 7:30 and they had Kevin at my home at 9:30. He came in, did the diagnosis and had us up and running in no time.I would highly recommend this company for all your service needs. -
Review 88 (2022-04-28 - Rating: 5)
Adam and his trainee Roger were very friendly and courteous. Adam was able to explain everything he was doing and telling me other things about the water heater, ac ducts, and thermostat. He gave me an estimate on the duct cleaning and installed my thermostat that day which I was putting off because I wasnt sure if I could do it myself. I did not have a C-wire which they confirmed I did not have and installed it for me. I will use them again sometime soon when it gets warm to check my AC and clean my ducts. -
Review 89 (2023-11-16 - Rating: 5)
We had the pleasure of having Kevin be the one who came to diagnose the problem with the boiler. He also was the installer. He was very knowledgeable and pleasant to work with. He is an asset to your team! Thank you Kevin -
Review 90 (2021-11-24 - Rating: 5)
Late at night we had our furnace break down on us and it was very cold! We have a baby so were very concerned about her getting too cold. Justin came out late and helped us tremendously and was able to follow up the very next morning. He did a fantastic job and was friendly and informative! We would recommend and will continue using Evergreens services! -
Review 91 (2022-03-18 - Rating: 5)
We had an emergency with our boiler, no heat and water everywhere, Justin called & arrived and fixed everything. He was awesome.We have used Evergreen Plumbing numerous times before and have always received excellent service. We cant say enough good things about Justin, very professional and explained everything. -
Review 92 (2022-10-20 - Rating: 5)
Kevin was amazing, he was able to work around my crazy schedule and be able to come during regular business hours rather then after hours. The staff in the office was amazing with accommodating me as well. I will use Evergreen again, as long as Kevin is my technician. Thank you for getting my hot water back! -
Review 93 (2021-11-18 - Rating: 5)
Bryan came 10 minutes after I called as he was just down the street. He fixed my pipe in no time at all. He was very polite and professional. He had me run the water to make sure no leaks were present. Bryan did a great job. -
Review 94 (2016-07-02 - Rating: 5)
I recently had an “emergency” boiler replacement and Evergreen Plumbing & Heating did the amazing work.This business has top notch customer service combined with hard working, conscientious workers that will get the job done perfectly.Within hours of my first panicked call, a service representative was out at the house diagnosing and giving written estimates. The very next day the crew was out at the house and replaced the boiler from start to finish. Removing the old boiler, hooking up the new boiler and making sure every aspect of the performance of appliance was tested before they left the house. Roy is an amazing technician.The whole team that works for Evergreen is professional and goes the extra mile to work with you. From Steve the Operations Manager to Regina in customer service to Travis the technician and as mentioned earlier Roy the technician (works like a machine!) and the finished product is perfection.Thanks to this company we have hot water and heat (for the winter)! I would recommend this company to anyone who wants top notch craftsmanship with outstanding customer service.Thank You Evergreen! -
Review 95 (2024-03-28 - Rating: 5)
William Monteiro was very professional and nice. The job was done quickly but right. He suggested other work. I will have it done by Evergreen, but only if William Monteiro can comeback. -
Review 96 (2023-11-09 - Rating: 5)
Technician came to see if I needed any repairs to my heating system. He was pleasant and very helpful, Ill be calling to become a member and have my heating system cleaned. -
Review 97 (2023-12-26 - Rating: 5)
Awakening to a cold home is always an unpleasant surprise, but it’s doubly distressing when you are caring for a family member with a serious illness. Thanks to Erin’s quick action in dispatching Jacob and William this morning, we won’t be without heat tonight! They repaired the issue, but probably even more importantly, Jacob identified a safety hazard that initiated the system failure.This is just one of the many examples of why I’ve been an Evergreen customer for nearly ten years - consistently professional, reliable, and compassionate staff who provide excellent quality service. Thanks again, Evergreen! -
Review 98 (2024-02-22 - Rating: 5)
Such an amazing team. Worked quickly to help us and also coordinate with chimney company so we wouldn’t be without heat. So grateful for you guys and would recommend them to everyone!! -
Review 99 (2023-03-03 - Rating: 5)
Very fast, friendly and knowledgable staff. Front office was great this morning listening about our problem and offering emergency service within a few hours. Kyle the professional and friendly service rep arrived within a few hours as promised, diagnosed the problem and had our heating system up and running before lunch. Thank you Kyle! -
Review 100 (2021-11-18 - Rating: 5)
I have used Evergreen Plumbing multiple times for services and projects on both my HVAC and plumbing . Every tech who has come has went into detail and explained the work that was being performed and answered all of my questions. I have never had any issues with the quality of the work.Today, Bryan came out to fix the pressure release valve on my hot water heater and he was great. Arrived on time, friendly, professional, fixed the issue and inspected everything else on the hot water heater to make sure there would be no additional issues.I would recommend using Evergreen for your plumbing and HVAC needs! -
Review 101 (2017-05-04 - Rating: 5)
After many tries with other companies, I reviewed Evergreen and decided to try them. I made contact with them on one day and set up the appointment for the next day. The technician was on time and pleasant. He analyzed my problem quickly. The next day their team came and removed all of my old a/c system and installed the new one. What a difference from what I have been dealing with. Even the follow-up phone call was nice. They will be my first choice for all my HVAC and plumbing needs and will recommend them to family and friends. Again thanks for the great service. -
Review 102 (2023-04-08 - Rating: 5)
Adam Bick came to consult on our thermostat as our heat was turning on even though the thermostat was reading off. He fixed the problem immediately. We also have a atrium which is excessively warm as well. Adam diagnosed the causes for the heat retention in a difficult space and came up with solutions to mitigate it. We are a small business and we found Adam to be incredibly knowledgeable and helpful as we are very concerned with our utility costs. High recommend his service. -
Review 103 (2024-11-11 - Rating: 5)
I own a 19th century multi-family building in Providence. After a couple of years of frustration with the previous maintainers of my gas boiler heating systems, I switched to Evergreen, and Ive found them to provide a cheaper and more honest, customer-focussed service. Recently, when it came time to retire one of those old systems, I had them replace it with a mini split heat pump system instead, for heating and cooling. The quote was competitive and honoured promises theyd previously made, the installers were professional and accommodated most of my concerns, and Ive been very happy with the system so far. Im glad Ive found Evergreen and highly recommend them. -
Review 104 (2023-11-16 - Rating: 5)
Justin was great! Comprehensive, clear in his explanation and friendly. The follow up visit from Kyle was equally good. A real pleasure to work with. -
Review 105 (2020-01-21 - Rating: 5)
I was very pleased with the service we received. First, the response was immediate, and a service tech was at our home within hours of my call. The service provided was professional and excellent. Secondly, I misunderstood some of the benefits of the membership plan, and when I contacted the company to have someone return to clean the furnace, they allowed me to retroactively receive the benefits offered. I would gladly recommend Evergreen Plumbing and Heating to family and friends. -
Review 106 (2020-07-21 - Rating: 5)
I have been so pleased with the services Ive received from this company. First, I want to compliment Sarah, who is so pleasant and helpful and provides amazing customer service! She also somehow understands my non-technical descriptions of my plumbing and HVAC problems! She really cares about her customers! I unfortunately have forgotten the name of the other lovely person I spoke with in the office yesterday, but she was equally as nice and as helpful!I love that they send a text message with the picture and name of the technician who will be providing services, as well as updates on arrival times. This is really helpful. Recent technicians Id like to single out:Tim: Fixed my a/c today and explained my options for the future of my (somewhat elderly) central air unit. Super nice and knowledgeable!Ramon: Replaced the water heater at my rental property in Warwick and did an excellent job according to my tenant!Mike and Alexander: Came to my home on two occasions with two or three other technicians. They were both very professional and did an excellent job to help mitigate the damage caused by a collapsed cast iron pipe in my front yard (a.k.a., the Great Flood of 2020 lol). -
Review 107 (2023-04-19 - Rating: 5)
I really appreciated the service I got today from Evergreen. Heads up the online appointment system doesn’t work so call them directly. I used it by mistake but dispatched called and got me book ASAP. My tech Justin was personable and kept me informed every step of the way! -
Review 108 (2024-10-02 - Rating: 5)
Easy on-site quote, communication via technology (text and email) and ability to finance project -
Review 109 (2018-09-24 - Rating: 5)
I called this morning because my hot water heater wasn’t working. The technicians that arrived were friendly, professional and seemed very honest. They even spent time educating me about my heat, air and plumbing and the routine care because I just purchased my first home and didn’t even really know what was what in my basement. We ended up choosing to replace the heater since it was at the end of its life. They got it done within a couple hours max and I was able to give my baby a warm bath tonight. They will definitely be my heat, air and plumbing company for now on! -
Review 110 (2016-08-29 - Rating: 5)
This company is amazing. Called on a Saturday morning when my air conditioning quit in 90 degree weather and my regular company was no open. Great person who answered and they had someone at my house by 12:30. Roy was amazing - skilled, knowledgeable, great communicator and educated me about the system. Super efficient - go the job done in no time. And he could not say enough about his company. Really impressive. I now have a new hearing and air conditioning company. Head and shoulders above the company I was using. You cant do better. -
Review 111 (2021-12-07 - Rating: 5)
Kyle, my technician, was very knowledgeable about the needed repairs to my steam boiler. He worked quickly to source the needed part and perform the repair. He also put me at ease during the process and explained step by step what he was working on and what the potential problems were. I had a very good experience with Kyle and would recommend him. -
Review 112 (2016-06-28 - Rating: 5)
Want to thank Evergreen and especially Roy for the wonderful job installing the new central air and propane heating system . Professionalism and craftsmanship bundle together and speedy service too. So happy I chose them to do the work for my house. Reasonable price too. Give them a call for your plumbing needs today. One happy customer right here! -
Review 113 (2023-04-04 - Rating: 5)
We used this company to clean out our dryer vents and they were great. The woman who booked my appointment was extremely friendly and helpful and Adam, the serviceman was very professional and nice to work with. I recommend this company. -
Review 114 (2021-11-15 - Rating: 5)
Bryan was great. Knowledgeable and friendly. He replaced a leaking copper pipe near our boiler the same day he came out. It wasnt an easy fix either - surrounded by electric, including for our heating system. Really a great experience. -
Review 115 (2018-03-27 - Rating: 5)
Fast and Friendly service. I highly recommend them! Very nice and professional. I made an appointment and they were able to come that day. They even called me a few days later to follow up and make sure everything was working and went well. Dave was able to locate the problem of our leaking toilet and had the part replaced and fixed immediately. I’m definitely going to be using them again in the future! -
Review 116 (2024-03-26 - Rating: 5)
Adam was prompt and efficient. He was prompt and diligent to the job. He was polite and made sure everything work right before he left. -
Review 117 (2018-05-15 - Rating: 5)
This was a very pleasant experience overall. I submitted an online inquiry on Sunday and was contacted on Monday AM asking when a convenient time for me would be the next day. Appointment day came around and I got a courtesy call to let me know the tech would be there within the hour. Tech arrived on time and was very professional. I will definitely use Evergreen again! -
Review 118 (2021-10-19 - Rating: 5)
Bryan was friendly and knowledgeable. He identified the problem quickly and worked to repair the leak. He did not quite until the leak was properly repaired and even took the time to explain the issue to me. I would without question highly recommend Bryan and Evergreen Plumbing. -
Review 119 (2020-01-14 - Rating: 5)
Called early morning with a plumbing problem, quick response and staff was able to work around my work schedule! Technicians arrived on time, diagnosed and fixed the problem immediately. The technicians were both friendly and informative. Great family owned business ,Thank you to evergreen plumbing!! -
Review 120 (2024-11-18 - Rating: 5)
Thank you for the service from evergreen the installation of the system was done in 1 day it was nice to have heat in the building thank you to those that was involved. -
Review 121 (2021-10-26 - Rating: 5)
Excellent company - moved into an older house and theyve helped get all of the plumbing (including gas) optimized over time - new water heater, New basement sink with drain pump, new recessed washer /dryer access, fixed leaking showers and malfunctioning baseboard heating systems. On time and professional everytime. Recent plumbing inspection very helpful and informative with Bryan. Highly recommended. -
Review 122 (2016-07-29 - Rating: 5)
Roy and Marjana at Evergreen plumbing were great. It took a bit of time to diagnose the problem but they were great at communicating with me along the way. They also got the parts I needed form a local dealer that worked with my manufacturer because the unit was under warranty. Very happy with my service from Evergreen plumbing. -
Review 123 (2018-03-16 - Rating: 5)
The morning after a blizzard, we woke up to no hot water and partially flooded basement. :( Around 8am I reached out to several different plumbing and heating companies to request estimates. The receptionist at Evergreen was SO kind and understanding, answered all of my questions, and said they could have someone at my house to look at my water heater in 30 MINUTES! Dennis arrived promptly, assessed my issue and provided me with several options moving forward. Once I approved my quote, he immediately left to get my water heater and returned in less than an hour. By 3PM the same day I had hot water!!!! :) To top it off, Evergreen even followed up to ensure I had hot water, and everything was completed to my liking. Evergreen turned my disaster of a day to a minor inconvenience and provided me with peace of mind. Would recommend their services in a heartbeat! -
Review 124 (2018-12-17 - Rating: 5)
My experience with Evergreen Plumbing and Heating was excellent. I originally called at 6 am and the answering service said I would receive a call back at 8 am when the shop opened. I received a call at 7:15 saying they were scheduling for 8-10am and Id receive a text when the tech was on his way. That text came at 7:30 am and the tech was walking through my door at 8am. Unfortunately, what we thought would be only a couple of hours of work turned into 8 hours over the course of 2 days with two techs diagnosing and fixing the issues, all because of the previous owners questionable decision to ignore improperly working equipment. Everyone I dealt with was extremely courteous and professional. They explained everything to me as they were working and answered all of my additional questions. I am very pleased I took a friends recommendation and called Evergreen. -
Review 125 (2018-01-18 - Rating: 5)
Great experience with Darryl at Evergreen. They responded quickly and showed up at my house within an hour of me calling this morning, I couldnt believe it would be that fast. Great service! Darryl fixed the problem with our tub faucet. Very happy with them. -
Review 126 (2024-07-17 - Rating: 5)
My central A/C broke on a Sunday. I contacted Evergreen on Monday morning, and they were able to get me an appointment that day. The technician, Jacob, was great, keeping me informed of each step he took to troubleshoot my issue. He was able to determine that it was a faulty condensation sensor in my attic crawl space. He was able to procure a new one and install it. I have been nice and cool for a couple of days now. Everyone I dealt with, from the person who took my call and scheduled my appointment to the technician, was friendly and professional. I am very impressed with this company and will recommend them to friends and family. Great job, guys. -
Review 127 (2018-02-25 - Rating: 5)
Our hot water heater starting leaking and needed replacing so we called around to get a some quotes. Most places charge to give you an estimate but Evergreen had free estimates so we decided to have them come out.The technician Jake who came was very knowlegeable, professional and personable and was able to answer all of our questions. We felt very comfortable with him so we contracted him to do the job. He was back within an hour with a new hot water heater and completed the job in a couple of hours. He went above and beyond in answering all of our questions and also gave us information about future maintenance. I wouldnt hesistate to use Evergreen again if they send Jake to do the work. -
Review 128 (2021-12-31 - Rating: 5)
The repairman, Bryan, was friendly, professional, knowledgeable and punctual. He took the time to explain what had happened with the pipe to cause the leak and how it was going to be fixed. His level of professionalism was exceeded only by his friendliness and efficiency! -
Review 129 (2021-11-17 - Rating: 5)
I was having trouble with my new water heater and lighting the pilot. Bryan Lataash was assigned my case and called just before my scheduled time window was to start. He was polite , informative and said he would meet me in 20 mins.- He was on time and well prepared.He checked out my system, pipes / connections / airflow etc. and showed me how to properly light the pilot. Everything’s working well now and I appreciate his patience and professionalism. Bryan and Evergreen will be my go to plumbing people going forward!Thanks Bryan!Glenn Ferguson -
Review 130 (2023-11-08 - Rating: 5)
I had an emergency, no hot water and they were able to come the same day and had all the parts to fix the problem. Jacob and his partner were professional kind and very knowledgeable. -
Review 131 (2016-09-01 - Rating: 5)
One word: fair. Evergreen is trustworthy and were very honest to deal with. They fit us into their schedule and customer satisfaction is their primary concern. Roy has been our technician for years and we wouldnt work with anyone else. Highly recommended. -
Review 132 (2021-11-05 - Rating: 5)
Bryan entered my house wearing a mask and put on shoe coverings to ensure total protection and cleanliness of his work environment. He was courteous and explained what areas of concern there were regarding my shower and toilet. I was totally satisfied with his work. -
Review 133 (2024-02-14 - Rating: 5)
Jacob was professional and personable, he explained well and answered all ourquestions. I would request him as my service representative in future -
Review 134 (2022-06-20 - Rating: 5)
I have been an Evergreen customer for many years. I have used other contractors but none have been as professional,relaible and value as Evergreen.Evergreen is extremely responsive to our needs and always does a professional job.I would recomend them over other Plumbing and HVAC professionals in the area. -
Review 135 (2018-02-03 - Rating: 5)
I had a difficult plumbing problem due to pipe running through the slab of my house. There was significant risk of the repair ballooning into a major project. Jake from Evergreen did a fantastic job of fixing the problem and taking his time to do the job right. I am delighted with the outcome and how quickly the work was completed after estimation. -
Review 136 (2023-03-08 - Rating: 5)
Justin came in and did his thing. Made me feel comfortable didnt pressure me into paying for anything. Explained what needed to be done and ways to be proactive about my boiler. Great service. -
Review 137 (2023-06-24 - Rating: 5)
Evergreen did a fantastic job on my bathroom remodel! Competitive pricing, quick to schedule me in, professional service and the customer service couldn’t be beat! I highly recommend them! -
Review 138 (2016-07-17 - Rating: 5)
We use Evergreen for both our residential and rental property. They are always very professional, fair, courteous and prompt. Just used them this weekend to fix a furnace issue. Called Saturday morning and they were there by 12:30. Roy diagnosed the issue within minutes and had the work done and dusted within 45. You can trust Evergreen. -
Review 139 (2023-04-17 - Rating: 5)
Evergreen placed a new heating system, air conditioner, and water heater and we are extremely happy with their service. We’ve used them three times already and we will continue. We will be using them for others services in our home. -
Review 140 (2020-09-22 - Rating: 5)
Evergreen has been spot on from start to finish and thereafter for later work following their installing central heat and AC... Joe the owner.. went WAY WAY WAY out of his way with intelligent, honest options for us that beat every price. The workers (sorry I dont remember all of their names) ... ALL GENUINE, polite, respectfull, competent, expedient etc...I WILL always be using and recommending them for plumbing heating etc... in the future... YES...I am a real human client...I wish I could give my personal information out here... but I will ensure to Joe that they may use us for reference, though I suspect they dont need it! -
Review 141 (2017-01-25 - Rating: 5)
Evergreen replaced my oil tank the day after I contacted them and worked long and hard to get it installed by the end of the day. Roys efforts to get this done quickly were really appreciated! They even charged $250 less than a competing bid. -
Review 142 (2018-04-03 - Rating: 5)
I called Evergreen on Easter after my tenant called to tell me that the bathroom faucet had broken. Within minutes, Carlos called me back (probably in the middle of his Easter dinner) and then called the tenant directly to determine the problem. He was able to walk the tenant through a few steps to shut the water off until someone could come out. Was able to get an appointment for the next morning. Ashley was very helpful in setting up the appointment and communicating with the tenant about when the plumber would arrive. Dave solved the issue promptly communicating with me along the way and even driving up to Home Depot to purchase a new faucet. I was very pleased with the responsiveness of Evergreen especially given it was Easter. Thank you! -
Review 143 (2021-11-04 - Rating: 5)
When my heating system didnt kick on this morning Kevin and Justin were able to show up within a few hours to take a look. It ended up being as simple as me accidentally flipping the lightswitch that controls the boiler (my wife and I never knew what that switch did because we never ended up testing it in the winter while the boiler was running).After we had a laugh at that mistake they did a checkup on the system since they were here and found its a good thing they came out. The expansion diaphragm tank had failed and the air bladder had filled with water, so pressure wouldnt be able to be regulated properly when the system was left on. Kevin and Justin showed me how you could hear the difference by tapping on the tank. The new tank made a hollow ding when tapped on, while the old one made a dull thud. Without replacing it the boiler would have likely tripped the emergency pressure relief valve sometime over the winter which would have been a much more expensive repair, and it would have been a much worse time to fix it than the first frost of November.All in all they did a fantastic job, and while I cant say I look forward to the next time I have a plumbing problem, I definitely know that itll be in good hands when it does happen! -
Review 144 (2018-02-12 - Rating: 5)
Evergreen came out on the same day that I called to service the boiler. After inspecting to ensure the safety for overnight an appointment was made on Saturday. I find almost all other companies do not offer Saturday appointments that are not an emergency. There were several issues that came up and Jake went above & beyond to get the job done. I will use them again in the future. -
Review 145 (2020-01-01 - Rating: 5)
From Linda, who answered my original call with professional and friendly conversation, to Dave (plumber extraordinaire), who supplied expert knowledge and genuine concern for the issues I was dealing with, not to mention a few good laughs, I would be happy to give more than five stars! Thank you, Evergreen for starting my new year with no more banging pipes and leaky radiators! It was a pleasure doing business with you! -
Review 146 (2018-03-09 - Rating: 5)
EXCELLENT service. This was my second time using Evergreen. We had a bathtub leak through floor to the room below and we couldnt pinpoint where the leak was. I called Evergreen around 10am, they said theyd have someone out between 12 and 4. At 11, they called and said someone would be there within the hour. Jake showed earlier than we were told, and he was able to figure out where the leak was. Due to the type of tub (jacuzzi), he was unable to fix it, however, he called the manufacturer for us and was able to locate someone who can do the job. Jake was extremely courteous and 100% professional.I cant imagine using any other service for my plumbing and heating needs. Good help is hard to find, but youll certainly find it at Evergreen. -
Review 147 (2018-04-15 - Rating: 5)
The service technician arrived within the window, was extremely polite and informative, and worked nonstop until the job was done. It took longer than expected because the job was more complicated than expected - and his service throughout was amazing! We could not have been happier -
Review 148 (2023-03-22 - Rating: 5)
Jacob and Jake came and fixed and replaced pump for basement bathroom. Could not have asked for two more professional, hard-working, and pleasant man for the job! I would recommend them to everyone exclamation, and I will never use anybody else. Thank you thank you thank you -
Review 149 (2018-01-06 - Rating: 4)
Well I am 3 days in and I still have heat thanks to Roy. I was not happy with evergreen at first as I have inquired about a diagnostic fee 135$ that didnt properly diagnose the problem the first time and the second time the tech that was sent charged me not only the diagnostic fee but also work to connect a wire that apparently was disconnected by the first technician 235$! So id like that resolved. After another day with a failed heating system they sent Roy. He correctly diagnosed the issue as a failed blower motor and fixed it.Expensive though. 1000$ for a part that costs 225$ on amazon. Professional and someone that i trust having do all of our work. This would have been 5 stars for Roy, but since my billing issue has not been addressed I can only give 4. -
Review 150 (2023-03-04 - Rating: 5)
Justin was very Professional and very courteous. Found the issue quick as to why my heat was not working and went right out to get the part and fixed it. Highly recommend Evergreen. -
Review 151 (2024-08-02 - Rating: 5)
We were having issues with our residential AC. Another company which we had used for several years kept coming back and unfortunately not resolving the issue. I decided to give Evergreen a try and boy, they certainly know their stuff! A part had to be ordered and, once delivered, the technicians were here the next day (in 90-degree heat)! Our attic, where the air handler is located, must have been 150 degrees but they got the job done! Thank you to everyone at Evergreen, Bianca & Erin are gracious, helpful & welcoming on the phone (also keeping us updated almost daily on the expected service times) and the technicians, Adam & his sidekick John, went above & beyond to resolve our issue. Thanks to them we finally have working AC!A+++++ Service! -
Review 152 (2016-06-17 - Rating: 5)
We recently had an outdoor shower installed by Evergreen Plumbing. As has always been the case, the service was performed as promised and Phil provided outstanding customer service. We have now used Evergreen on several occasions for both business and personal, and have been satisfied each and every time. We will continue to use and recommend Evergreen without hesitation. -
Review 153 (2021-12-04 - Rating: 5)
Installed a new natural gas boiler and all related components. Kyle and Luis were very courteous, professional and knowledgeable. They made sure they cleaned up and took away any old equipment and debris. -
Review 154 (2019-07-11 - Rating: 5)
With my central air conditioning not working and temperatures expected in the upper 80s I needed to find a company to fix ny problem.One call and they said someone would be out by 1:00pm.Ramon was the service provider and he was able to diagnose the problem and fix.I was very pleased with the response time and thankful for fixing. -
Review 155 (2018-11-20 - Rating: 5)
12 am, sump pump broken, 1.5 feet of water in the basement during a snow storm. They were able to grab one from their warehouse as everything was closed and came right over to fix it. I have been using them ever since and each time they have been nice and helpful. They clearly respect return customers as i have never had to wait long for an appointment. -
Review 156 (2018-04-20 - Rating: 5)
Both gentlemen did a great job yesterday. I had two water heaters replaced and they had to change some of the plumbing leading to the tanks as well. Travis explained everything that needed to be done and made sure we were happy with all the work. Really good guys. Will use again! -
Review 157 (2019-09-29 - Rating: 5)
This review is specifically for technician Ramon Martinez. He was meticulous in approaching how to fix my heating issue. His calm & positive attitude makes one at ease, and most of all, he knows what he is doing. Evergreen should hire a 1000 like him! Thank you Ramon!!! -
Review 158 (2023-03-31 - Rating: 5)
Evergreen Plumbing is the truth! If youre looking for professional, prompt service, call Evergreen and request my guy Justin. Shout-out to all the hardworking folks at Evergreen. Shout-out to the girl Bianca. -
Review 159 (2018-12-05 - Rating: 5)
Had a leaking main shut off. was easy to make an appointment and availability was good. Very good communication with confirming appointment and when someone was expected to be at my house. Job was done well, clean and in a timely fashion. -
Review 160 (2018-10-05 - Rating: 4)
Evergreen Plumbing and Heating replaced a water mixing valve on my boiler. They did a quick and efficient job. The technician was very knowledgeable and happy to explain the process as well as some additional work I may consider. -
Review 161 (2023-12-03 - Rating: 5)
Justin is simply the best HVAC guy Ive encountered in awhile. Couteous, Professional and the Knowledge to quickly diagnose and fix HVAC problems. -
Review 162 (2016-10-09 - Rating: 5)
Let me start by saying Evergreen is the BEST heating and plumbing company by far. Other companys should take notes. Ask for ROY, hes the man. After having numerous companys come TRY to repair our steam heating system in our old 1900s home, it was nothing but time and money wasted. Last winter was so horrible for us, we would cringe when the heat came on because of the loud banging of pipes. Its an old house other companys would say without fixing the problem. Then.. cash or credit? We felt defeated and dreaded the winter coming. Finally we found evergreen. From the moment the receptionist maryanna answered the phone we knew we were in good hands. I cannot describe how sweet and understanding these people are. The staff is excellent. THANK YOU SO MUCH evergreen. If u need plumbing or heating repairs ask for ROY. He fixed the problem in mins while others couldnt even figure out the problem in hours. I cannot thank you enough roy! You truly saved our family! -
Review 163 (2021-12-01 - Rating: 5)
Ive been using Evergreen for 9 years for all sorts of maintenance on my plumbing and heating systems for 3-unit house in Providence. All of the techs have always seemed to me to be honest and open about being practical and cost effective in repairing, replacing and maintaining the houses various systems. -
Review 164 (2021-11-23 - Rating: 5)
Bryan was great to work with. Very efficient, professional, and thorough. Evergreen has always provided great service and we are happy to continue to work with them. -
Review 165 (2018-05-06 - Rating: 5)
Needed a shut off and new line before we could get our new fridge hooked up and make sure the ice machine would run fine without any leaks~` Found Evergreen plumbing&heating on FB~~ hubby called and they could not have been nicer and came out asap,, so delivary would not be held up ,, Travis was our man~~ FANTASTIC!!! Travis and Alex were more than professional in ever way, got right to the job and went over and above to make us happy~~~ Travis & Evergreen we will use now for all our needs in this area-- Highly Recommend...happy customers!! -
Review 166 (2018-09-27 - Rating: 5)
I had a small job but they treated it just as carefully as a large one. Their estimate was spot on and the customer service was great.EDIT: I found a minor issue with the work. I called them up and they came by a few days later to fix it. They apologized and didnt make me feel bad for calling. Thanks again, guys! -
Review 167 (2018-08-11 - Rating: 5)
The central air stopped working at my dad’s home in Cranston. So I reached out to a friend who recommended Evergreen. I called them and they got a technician right out. He assessed the situation and diagnosed the problem. I would definitely recommend them.