Emergency Response Plumbing, Heating and Air Conditioning Inc

Located in Warwick, Rhode Island

Address: 130 Corona St, Warwick, RI 02886, United States

Phone: +1 401-737-3511

Rating: 4.8

Services

Online estimates
On-site services
Language assistance
Repair services
Credit cards
Credit cards

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-08 - Rating: 5)
ER Response provided excellent service: on time and on budget. Chris and Ray were so diligent, caring of my house, and friendly. Their knowledge and expertise were hands-down the best I have ever encountered. This job involved tracking down a necessary part that was out of production. They remained vigilant and found a replacement in days, not weeks. They were also upfront and fair with pricing. I cannot praise their work enough--will absolutely hire again! Highly recommend 👌

Review 2 (2024-12-23 - Rating: 5)
I had another big name company come over several weeks ago. My furnace is almost 6 years old. They told me it would be $7500. It ended up being a dirty sensor that was diagnosed and fixed in 20 minutes. Cost was $225. Huge difference! Ray was excellent! I couldn’t be more grateful for the honesty and wonderful service! Highly recommend and will be calling them for any future needs!!

Review 3 (2024-12-18 - Rating: 5)
The absolute best customer service out there. From the minute I called for emergency service, they were nothing but professional and accommodating. Most importantly, they were honest and I felt I could trust them. They completed the replacement of the furnace in less time than expected and pricing was very reasonable. Highly recommend!

Review 4 (2024-12-17 - Rating: 5)
My furnace overheated on a Friday night and steam was being blown out. I had to shut the system down in very cold weather. I called Ray at ER (just found ER on an online search) and he was out in less than hour. Ray was back out bright and early on Saturday morning with all the needed parts and we were up and running with heat by 11AM. He did a very professional job and it was reasonably priced. Wont hesitate to call him in the future,

Review 5 (2024-08-01 - Rating: 5)
What a great experience, we called Emergency Response Plumbing and Heating when our air condition stopped working. They came within a half hour and fixed the problem just as quickly. We were very impressed with the work and the price.. We will definitely use them again. JH from Warwick.

Review 6 (2024-07-26 - Rating: 5)
My first interaction with Ray from Emergency Response was on the phone after another company came out a month earlier, charging an arm and a leg, didn’t solve my problem. He asked really great questions and came over to take a look and didn’t charge me a dime. He gave a temporary fix to see if it was an air flow issue, even said if things got better the next few days I could fix it myself for $10 and a trip to Lowe’s. The AC immediately started working again. I explained I had a follow up with the previous service company as they offered to try to visit again to finally fix the problem. They undid Ray’s temporary fix and overnight my AC stopped working again. I knew 100% that Ray’s honesty, knowledge, and experience was the way to go. I called him back up and he fixed my AC in 10 minutes for a fraction of what the other company wanted to charge to fix the air flow. Go with this guy!

Review 7 (2024-07-17 - Rating: 5)
Absolutely incredible service. They were upfront with cost, scope of job and a timeline. It’s hard to find honest contractors these days, let alone techs that aren’t salesman, however the team with ER were. Would definitely use them again and recommend them moving forward

Review 8 (2024-10-22 - Rating: 5)
Outstanding Service!! Showed up early, fixed the problem and then explained how he fixed it and what caused the issue. Definitely the service I will be calling for all me Heating and plumbing needs.

Review 9 (2024-07-22 - Rating: 5)
Ray showed up within 2 hours of me reaching out to his company and diagnosed and repaired my central air conditioning system in 30 minutes. Superb service!

Review 10 (2024-01-21 - Rating: 5)
Very responsive, very friendly, very helpful. Had a leaking isolation valve that they resolved very quickly. Worth your time and money. I have every intention of calling them again the next time my old house has a plumbing problem.

Review 11 (2024-06-08 - Rating: 5)
Ray helped to diagnose my plumbing issue on the phone and referred me to the appropriate contractor for diagnosing and repairing my significant unseen leak. It was a huge help and probably saved me thousands of dollars.

Review 12 (2023-11-10 - Rating: 5)
Chris was able to have my hot water heater replaced in record time. He guided me by phone to shut off the water and while waiting for the new heater, he drained all the remaining water from the tank. Chris takes great pride in his work and takes the time to explain the process and answer questions. Thanks again for a great job!

Review 13 (2024-02-09 - Rating: 5)
I called him and asked him some questions about a gurgling toilet and without hesitation or expectation he gave me some great guidance on how to solve the issue right over the phone. I could tell right away he was a standup guy. I highly recommend dealing with this company, they have good values.

Review 14 (2023-08-06 - Rating: 5)
I have been calling ER plumbing for several years now. I really love their online scheduling system and how quick and efficient they are. Chris is a wonderful gentleman who has not only fixed a lot of our plumbing issues but also always has good advice. Highly recommend.

Review 15 (2024-07-06 - Rating: 5)
He answered all my questions and pinpointed the problem and how to check. Total professional and would highly recommend for any plumbing issues. Thank you again!

Review 16 (2022-12-27 - Rating: 5)
Used ER Plumbing for a heating system repair (burst pipe). Chris called me back promptly after I sent a repair request. Made sure over the phone that things were secure for the evening. He came our the next day to check on the issue. We decided it could wait a day since they had more pressing heating issues with other customers given the recent cold snap. He arrived as promised the next day and did the repair quickly. The price was very fair given the work involved.

Review 17 (2024-12-07 - Rating: 5)
The greatest service to ever exist! Owe my whole bathroom to them.

Review 18 (2023-09-21 - Rating: 5)
So I just spoke to ray from emergency response. Plumbing my call was frantic because yesterday I took a cold shower and today I just couldnt do it again and he gave me the advice on how to get my pilot. Re lit as simple as it was for him. It wasnt for me. Thank you, ray and I appreciate you more than you could Ever know.

Review 19 (2023-11-02 - Rating: 5)
Chris has been to my house several times over the past few years. Hes been responsive, communicative, and always professional. Will call if ever needed again.

Review 20 (2024-12-04 - Rating: 5)
Thank you! Excellent, fast, reliable service with easy online booking.

Review 21 (2020-11-30 - Rating: 5)
The service was great, made the appointment online with a 2-hour window, and I immediately received a text confirmation.Ray was knowledgeable, diagnosed the issue, bought the replacement part, explained the issue and process as he solved the disintegrating boiler hose.He is at the top on my call list. Excellent service at a reasonable cost. I highly recommend Ray.Thank you,Brian

Review 22 (2021-06-19 - Rating: 5)
Emergency response did a great job when I was in a pinch Chris and Ray really took good care of me. I needed a heating system fixed fast and they were able to do the job! I called other companies that we’re going to schedule me at least a month out and these guys were over within days they do great work and are very nice respectful gentleman. I would highly recommend their services!

Review 23 (2023-05-23 - Rating: 5)
My outdoor spigot broke and water was gushing out of it. Had to shut down the entire houses water and needed someone to come fix it immediately. Chris came within the hour, showed me where the shut off valve for the outside water is (hidden under ceiling tiles!!), and came back a day later with the correct equipment to install a new spigot. He also capped some gas line that he saw was not capped correctly while here. Punctual, friendly, fast and professional. I am relieved that I now have a go-to plumber I can call when next I am caught in an emergency situation!

Review 24 (2023-02-11 - Rating: 5)
I called Ray and he answered at 11:50 pm. I had googled ‘“help with home emergency plumbing” after I had called my local plumbers and couldn’t get a response.I just want to reiterate that Ray answered a call from an unknown number at 11:50pm and he answered and then asked how he could help!Although Ray did not physically come to my house and fix the plumbing issues, if I lived closer to his business I would hire him in a heartbeat.He answered a call and helped.

Review 25 (2020-12-15 - Rating: 5)
Great guy! He was so nice and professional and fast! I had another company come in an hour or so before him to check on my heat. The first guy was from Atlantis heating and he told me I need an entirely new heating system is gonna cost me $12,000. Mind you I miss single mom of two and I had no heat for a couple of days. He said there was no way he could repair my heating system. The gentleman from emergency heating came in and fixed in like an hour firm pennies on that price. Highly recommend this very honest company!

Review 26 (2020-11-21 - Rating: 5)
I own a rental property in Johnston, my tenants called to tell me the heat stopped working, the temp was going to be 18 degrees that night, and it was after 530pm. I know. The panic set in. I called my usual plumber but he didnt have anyone on call. I looked at reviews online to try to find a business who had good reviews and most importantly could come quickly. I called one plumbing company call center and they said they would call me back. I waited 15-20 minutes. No luck. I called Emergency Response Plumbing and Heating and spoke with Ray. He was courteous and said he was the person who would be answering the call and checking out my problem.I live 35 minutes away from the rental property and Ray is out of Warwick so it wouldnt take him more than 20 minutes to get there. By the time I arrived, Ray had met with my tenant, figured out the problem and waited a few minutes to make sure the problem was fixed before he leftI know if Im in a pickle again, I know just the business to call. I read some low reviews from other people but all I can say is that ERPH showed up quickly, fixed the problem and were very professional and courteous. They can have my business time and time again. What a saviour and stress relief!

Review 27 (2019-12-15 - Rating: 5)
I was away in FL when my tenants in Providence told me their heat wasnt working on a cold Sunday morning. I didnt know how I was going to take care of it from so far away.After calling two companies and getting answering machines, I called Emergency Response and someone answered. He said I would get a call within an hour. Chris called and said he would fit it into his schedule. He was very helpful and asked for my tenants phone number. He said he would call and arrange to be let into the house so I could enjoy my vacation.He fixed the heating problem and called me for a credit card number, and emailed me a receipt. The price was very reasonable for an emergency on a Sunday morning.My tenants said he was friendly and polite and explained to them what he was doing. I would definitely call this company again.

Review 28 (2023-09-26 - Rating: 5)
I have a two story house, 1 and 1/2 BA with basement was built in 1953. Last week, a plumber replaced the iron/brass drain and tub overflow with a PVC set in the second floor full bathroom as part of a reno. It took a lot of time, effort, pounding, banging, cutting, and sweat to get the old drain set out, but finally got the job done. A couple of days later, my wife went to the basement to do laundry and said theres water in the basement (thinking it was from the tropical storm that came though over the weekend. Not so. The main iron drain stack in the basement developed a 30 inch crack and that is the source of the water on the floor. Could that have happened from all the banging and pounding at the second floor bathtub work, or is this an unfortunate co-incidence, as the plumber is seeming to suggest? Well, I figured a call to Ask Ray, the Plumber, for FREE! was in order. I left a message and Ray responded promptly. He assured me that its unlikely that the plumber caused the crack because he was working on a branch line that was 2 floors upstairs and that the drain stack is a 70 year-old rusty iron pipe. Thank you, ray for giving me some peace of mind that I was not (at not likely) lied to. Hey, Rhode Island, Ray is the guy to hire! (Now, if he only made house calls to Maryland , , , )

Review 29 (2023-02-25 - Rating: 5)
We called this phone number to ask a question, and the owner answered his phone on a Saturday afternoon at 2 o’clock. He answered our plumbing problem questions, was very thorough and detailed. He was very pleasant and knowledgeable. Highly recommend this business! What a wonderful service he provides, I wish I could give him a 10*!

Review 30 (2020-02-28 - Rating: 5)
This was the first time that I experienced boiler - heat issues. After a Google search I decided to call Emergency Response Plumbing and Heating. I am pleased to write that Ray was professional, prompt, courteous and after diagnosing, Ray explained the issue to me. Most importantly, in a matter of a few hours Ray replaced a part to get my boiler running again and his pricing was very reasonable. I highly recommend Emergency Response plumbing and Heating.

Review 31 (2021-12-13 - Rating: 5)
Had an issue with an appt I scheduled (no-show, no communication) and initially left a bad review. I was in the process of scheduling with another company when they were kind enough to reach out to me and confirm that there was a system issue/error that resulted in me not being scheduled. Because they were professional, apologetic, and wanted to make things right - they had someone come right over (which I was okay with). They diagnosed, assessed the cost, installed the part, and fixed the issue quickly. Now the kids are warm again. Glad the issue is resolved and I can (hopefully) rely on them in the future. Thank you!

Review 32 (2021-05-10 - Rating: 5)
Emergency Response Plumbing is incredible. Chris came out to our residence almost immediately to help review a clogged drain. He referred me to a company, Guaranteed Rooter, to address the issue via a snake drain. They too were amazing. Overall, the price was very reasonable and the issue was fixed in a timely manner. Thank you

Review 33 (2023-02-08 - Rating: 5)
Chris is AMAZING!! I am writing this review after Chris replaced a heating system for me. Amazing job! So quickly and in the middle of winter when heat is of course so critical. Emergency Response Plumbing I appreciate you!

Review 34 (2024-06-27 - Rating: 5)
Ray answered my call and helped me to relight my pilot without a second thought. He made my night!!! Thank you Ray!!

Review 35 (2021-12-24 - Rating: 5)
I’m so grateful to ER for helping my family fix a break on our main line right before Christmas, which had put the brakes on our plans of cooking, baking, and guests. Even days before the holiday, ER was extremely responsive with sending Chris out to our home. Chris was professional, knowledgeable, efficient, and clean with switching out our old piping. Our plumbing has never worked better and the holidays are back on at our house!!

Review 36 (2024-06-03 - Rating: 5)
They are always quick to respond and provide excellent service. They explain everything, give advise and everyone we have dealt with is friendly and highly qualified.

Review 37 (2023-07-03 - Rating: 5)
Ray was able to help us in a matter of days after not being able to find someone to repair our A/C. We were without A/C for 10 or so days, most businesses were telling us there would be a several week wait just to have a technician look at it. We spoke to Ray on a Saturday, and we had our A/C repaired by Wednesday.

Review 38 (2021-09-08 - Rating: 5)
My AC went down on one of the hottest days this summer. Everyone else I called was already overbooked or could not give me a solid idea when they could come out. Emergency Response was there the very next morning right on time. I had a shorted relay in the condenser that needed to be replaced. The technician had the part in the truck and I was back in buisness within the hour. Great service. Great Response! I couldnt have gone any better. I highly recommend!!!!

Review 39 (2017-03-07 - Rating: 5)
Ray was fast and professional and knew what he was doing. I am very glad I called Emergency Response. Fixed the issue I had after some testing and then replaced the part that was not working. I will not hesitate to recommend and call the next time I have another issue with my heating.

Review 40 (2020-12-16 - Rating: 5)
Unfortunately they were not able to make it to my home, but I sent them pictures and talked to one of the workers over the phone. We figured out what the issue was and he even sent me a picture of the part we needed to replace. He was very professional and educational, hopefully the installation will be as easy as he explained. He was very helpful! Would definitely contact them again in the future.

Review 41 (2021-02-10 - Rating: 5)
I needed faucet shutoffs replaced. I was able to make an appointment on line that was quickly confirmed. The tech arrived on time and worked quickly andefficiently. The cost was reasonable for the work that was done. I wont hesitate to use this company again.

Review 42 (2021-05-19 - Rating: 5)
Chris was professional and friendly. We had small talks during the install and he was more than willing to answer some of my questions. Water heater leak detected on Thursday night, called them on Friday, and water heater replaced by 9:30 AM on Saturday. A+

Review 43 (2020-09-29 - Rating: 5)
Ray, the owner of this business, came out himself on a Saturday morning to repair a leaking pipe because his technician had to cancel due to a death in the family. Ray was knowledgeable, neat and efficient, and epitomizes the way a business should be run.My husband and I recommend this business highly.

Review 44 (2018-01-10 - Rating: 5)
Our furnace stopped working the night of the big snow storm. Ray answered my call at 11:30 pm, and went out of his way to help us. He was friendly and knowledgeable. I like how he explained what was happening and how it worked. I highly recommend Emergency Response to help with your plumbing and heating needs.

Review 45 (2023-01-28 - Rating: 5)
I did a web search for ask a plumber and came upon the website for Emergency Response Plumbing, Heating & Air Conditioning. The website said anyone, anywhere in the US could ask a question and receive a response for free. My non-profit employer was experiencing a plumbing issue for which the Landlords response seemed inadequate relative to the situation. So I gave it a try and called the number, the plumber who answered was very helpful with his free response and provided good information that assisted our organization in response to the plumbing concern.

Review 46 (2018-03-07 - Rating: 5)
Honest, patient response: best experience. Im so grateful I could call Ray for advice on shower cartridges and valves. Due to conflicting reports from local plumbers and the insurance company, we needed impartial advice. Ray explained step by step how water leakage is caused, options for repair, and how to discern between conflicting advice. Now I know we didnt necessarily need a hole in the wall! Thanks Ray, we are so appreciative!

Review 47 (2021-09-01 - Rating: 5)
As always, Ray did a great job with the regular maintenance of my Rinnai boiler and on demand water heater. Prompt, quick, checking his work before he leaves, and great with mouse-proofing advice. :-) I would recommend to anyone for installations & repairs!!

Review 48 (2021-08-30 - Rating: 5)
Easy to schedule appointment online. The technician was able to resolve our problem in 10 mins (fixing national grid technician not turning stuff back on) but still paid full price, however, they came back out next day no charge when we experienced issues again. The technician was very polite and informative.

Review 49 (2024-10-01 - Rating: 5)
Ray takes care of me and my family and is always there when I need him. We recentlymoved and he gave me a full breakdown of our new HVAC system!Thank you Ray! Best wishes to his daughters future success!

Review 50 (2021-07-13 - Rating: 5)
Friendly, knowledgeable, and get the job done fast! We had Chris come back after installing the furnace in January to do our water heater. He is the best, hands down.

Review 51 (2015-09-07 - Rating: 5)
Are you kidding me?To get ANYTHING for free nowadays is amazing.. but free professional advice is unheard of. This is either nicest plumber in the business or the smartest marking genius in town! Ray took the time to give me advice on how to loosen a part and I will be sure to hire him whenever the repair is beyond my scope. Thank you Ray!Dan

Review 52 (2015-11-18 - Rating: 5)
Thank you ER plumbing for the help today! I started out the day with a badly leaking sink and called them for advice. I left a voicemail and within 3 minutes I got a return call. The gentleman I spoke with answered all of my questions and was a pleasure to speak with. Happy to say I was able to fix the problem myself but I would definitely recommend working with this company if you are in their area!

Review 53 (2021-08-20 - Rating: 5)
Chris was outstanding in response to our hot water tank replacement...cordial, pleasant, and delivered service and product as outlined.Would definitely request him again for other plumbing work when needed.

Review 54 (2018-09-20 - Rating: 5)
I just called Ray and I wish this guy was in Indianapolis, IN. He answered my call, listened to my question and gave a solid response. If you are in Rhode Island please see Ray for all your plumbing needs. Excellent customer service. Thanks!

Review 55 (2020-11-01 - Rating: 5)
ERPHAC responded to our call quickly (3 hours) and provided expert advice. Crew was professional and thorough. Team showed up on time and did a superb job replacing our furnace. They left the area cleaner than they found it and we have had no issues with the new furnace. I would use ERPHAC again!

Review 56 (2022-11-15 - Rating: 5)
Chris and Ray are always punctual, personal, reliable and very professional. They also leave the area that was repaired the same way they found it. I highly recommend this business. Also, they are very reasonably priced, no surprises.

Review 57 (2016-01-06 - Rating: 5)
I had wonderful experience with Emergency Response Plumbing. Very knowledgeable on the phone and my boyfriend who is a contractor was able to fix the problem because of the information of that phone call! I will be using them for all my boiler needs. I am very thankful for the help I received over the phone

Review 58 (2017-01-10 - Rating: 5)
Three nights before Christmas (around 9pm), my furnace suddenly stopped working properly. It was lighting all the burners and then abruptly shutting off. I called Emergency Response and the man who answered the phone immediately knew what the issue was (the flame sensor) and told me how to quickly clean it off with some steel wool or sandpaper. Surprised, I thanked him, and 5 minutes later my furnace was working again.Emergency Response saved me a costly service call from another heating company and also got my heat back on quickly on a cold night. Ill be calling them as needed in the future.

Review 59 (2021-12-23 - Rating: 5)
I made an appointment at 10:45. They were here by 12. Job was done quickly and now i have heat again. Technician took the time to explain what was done and why. Very affordable and would highly recommend them.

Review 60 (2021-09-30 - Rating: 5)
Ray is a clear example of great people in the trade. Although he is not in the area, he took time of his day to listen to the issue impacting heating of the Rinnai unit installed by a previous technician. Ray solved the mystery in a 10 min FaceTime call.Thank you for letting me pick your brain! Have a great trip!

Review 61 (2017-09-11 - Rating: 5)
We were so thankful we called Ray and not one of those larger companies. What a pleasant experience given the situation we had with our pipe. Were very thankful, God bless you and your business.

Review 62 (2017-01-10 - Rating: 5)
Extremely helpful. Stayed with me on the phone helping me troubleshoot why my boiler wasnt working! I dont know anything about the heating system in my house, but he was very patient with me and helped me get my heat back on (and taught me how to fill my boiler!!). Would absolutely recommend these guys to friends and family! Thank you for all your help!!

Review 63 (2019-04-09 - Rating: 5)
Had a CO leak that I had been misdirected on before contacting ER. They took the time to talk things out and thouroughly test things discussing how things actually work so I would understand and eventually finding the source of the leak. Very professional, courteous, and knowledge. Will suggest anyone who has any issues to contact them first.

Review 64 (2020-07-11 - Rating: 5)
Chris did a fantastic job. He replaced 2 of our faucets to our satisfaction and is a great guy. It’s great to know a plumber who does great work, is a great person, and is affordable.

Review 65 (2020-12-24 - Rating: 5)
When I discovered that my 30-year-old Vaillant boiler was spewing CO and had been giving me headaches 3 days before Christmas, Ray, Chris, and Jeff came through to install a shiny new Weils-McLain boiler with 24 hours notice. They also undercut all other quotes I got, and did a fantastic job. They even put up with me watching and pestering them the entire time. Highly recommended.

Review 66 (2023-11-21 - Rating: 5)
Had an issue with my boiler, very prompt response. They were out within the hour and remediated the issue. Highly recommend this company.

Review 67 (2022-12-02 - Rating: 5)
Made an appointment on- line as directed for Saturday on Thursday evening, but got a call about half an hour after making the appointment to see what was wrong and he said he could stop by tonight. Great service.

Review 68 (2017-09-19 - Rating: 5)
The information and customer service I received was remarkable!!! My questions were answered immediately and the answers I was given were spot on. Im in Maryland so using them for my plumbing needs would be hard however if you live in or plan on moving to Rhode Island I would definitely call Emergency Response plumbing!!

Review 69 (2024-06-15 - Rating: 5)
Great service. Ray and his team are fantastic

Review 70 (2021-12-14 - Rating: 5)
Very friendly, professional, and knowledgeable. Booked the appointment online and they showed up on-time as scheduled. Trustworthy and efficient service. Will recommend and use them again!

Review 71 (2018-08-18 - Rating: 5)
Emergency Response Plumbing, Heating and Air Conditioning, Inc is amazing! Gave me step by step instructions to get my AC working properly over the phone with no charge. I am so thankful for your immediate help on this hot day!

Review 72 (2021-11-07 - Rating: 5)
Emergency Response is fantastic. Ray has helped in a pinch, quite a few times. Quick response, professional, and honest. I would give them 6 ⭐⭐⭐⭐⭐⭐ if it were an option.

Review 73 (2024-03-05 - Rating: 5)
Quick response to an issue we had with our steam boiler. Helped us diagnose the problem and resolve things quickly.

Review 74 (2016-08-03 - Rating: 5)
I called at midnight on tonight, my heating and air machine was making a huge rumbling noise. Ray answered the phone on the first ring, he explained to me what I needed to do, stayed on the phone with me as I walked down into the basement to try and turn off the machine. I had called 3 other companies, this is the only company that responded. A+ company, thank you Ray for your kindness.

Review 75 (2019-01-26 - Rating: 5)
Highly recommend!! A+ service!! I called after hours, explained my problem and the owner was kind enough to walk me thru the solution over the phone. He didnt ask for anything from me. He could have come out and charged me god knows how much but he didnt. This is what I call good business!

Review 76 (2017-03-24 - Rating: 5)
Thank you so much Ray for helping us to stop shower leaking. Your patience and support helped us a lot. Your advice really worked. We definitely recommend you for services in future.

Review 77 (2021-08-15 - Rating: 5)
Wow words can not say how happy i am with this business i called him with an emergency my HVAC had no power and he walked me threw on how to fix it over the phone in less than 5 min it was fixed. excellent service.

Review 78 (2017-04-19 - Rating: 5)
Thank you Ray for the clear explanation to my washer plumbing issues. Im so grateful you helped me identify the problem and avoid unnecessary costs. I only have to change the valves rather than replace the whole unit. Thank you!

Review 79 (2021-04-10 - Rating: 5)
Great value installed tankless water heater. Most affordable estimate. Fast and neat installation. Technician s courteous and professional. Cannot recommend enough!

Review 80 (2015-05-17 - Rating: 5)
Called for free advice, he was extremely knowledgeable and helpful! He knows what he is doing!!! We live in PA but if we were to live in RI I would not hesitate to call him for all our plumbing needs!!!!

Review 81 (2024-10-22 - Rating: 5)
Really like it, on time, works good, and professional

Review 82 (2022-01-24 - Rating: 5)
Our heat went out over the weekend. Ray came right out. He didn’t have the part, but came back first thing Monday morning to fix it. Thank you!

Review 83 (2024-02-18 - Rating: 5)
Called him for a quick question and answered it perfectly and accurately. Would definitely recommend him to diagnose a problem you have then solve it!

Review 84 (2024-11-26 - Rating: 5)
Chris was excellent!

Review 85 (2016-06-26 - Rating: 5)
Answered my call on Sunday morning quickly and was very helpful with free input. I live across the country, so no services were performed but they were willing to help me over the phone. Very admirable service.

Review 86 (2020-09-08 - Rating: 5)
I have called ERP many times over the years. Ive always been completely satisfied with the quality of work and professionalism. I would recommend ERP to everyone.

Review 87 (2015-10-17 - Rating: 5)
Chris was very professional and did an excellent job. He was courteous and neither made nor left any mess! Thanks!

Review 88 (2020-12-07 - Rating: 5)
What a gem of a human being! Nicest guy and turned on my heat so quickly and efficiently, less than 12 hours after I called him. So grateful!

Review 89 (2017-03-12 - Rating: 5)
Took my call at 7:30 pmAnd was able to help me over the phone! I was so thankful for his services! Completely reconmend to anyone!

Review 90 (2015-11-28 - Rating: 5)
Very pleased. Called on a Saturday and Ray answered right away. Knew exactly what I was dealing with and answered all questions. Helped me to decide if this was DIY or time to call a pro.

Review 91 (2020-09-28 - Rating: 5)
Great company! Always on time, everyone is very knowledgeable! Highly recommend them!E.R. always has a quick response when you are in a jam!!

Review 92 (2014-08-29 - Rating: 5)
Very helpful! Extremely professional plumber. Called for free advice and was not turned down!A++ Service

Review 93 (2022-11-27 - Rating: 5)
Very responsive. Only emergency plumber that answered our calls on a holiday weekend. Thanks!

Review 94 (2024-10-07 - Rating: 5)
Fast response, efficient service.

Review 95 (2020-05-18 - Rating: 5)
The rep was very professional and he listened to my concerns and gave honest feedback. Looking forward to the work proposal.

Review 96 (2020-05-18 - Rating: 5)
I have had to call them twice in the past two weeks. They were very professional and couldn’t have been more helpful. Great customer service

Review 97 (2024-04-21 - Rating: 5)
Great experience during a difficult time. I will definitely use them again.

Review 98 (2023-10-09 - Rating: 5)
Fast, answered all my questions. Ac has been working very well.

Review 99 (2020-07-11 - Rating: 5)
Gentleman who came was very professional and did a wonderful job. I will recommend this company to family and friends.

Review 100 (2017-07-11 - Rating: 5)
Called in with an issue installing a disposal and Ray gave me some helpful suggestions over the phone.

Review 101 (2020-10-02 - Rating: 5)
Quick to come out to replace hot water tank. great service. Friendly guys. Highly recommend.

Review 102 (2022-10-11 - Rating: 5)
Quick response ! Professional service! Fair pricing ! Will definitely use again !

Review 103 (2022-10-19 - Rating: 5)
Responsive and professional. Ray stepped up and provided much needed support

Review 104 (2024-01-06 - Rating: 5)
The plunber was right on time. He was friendly and informative. He diagnosed the problem quickly, had the necessary part on his truck, installed it quickly and we had neat again.

Review 105 (2017-12-24 - Rating: 5)
Ray gave me advice on this holiday weekend and I even live in a different state! Thanks and peace!

Review 106 (2019-01-05 - Rating: 5)
Professional, courteous and friendly guys who know their stuff! Great job! Thank you Chris!

Review 107 (2022-01-01 - Rating: 5)
As always, great service. Cant wait to have you do some remodeling work for us.

Review 108 (2023-10-09 - Rating: 5)
Very and happy and satisfied with the work showed up on time even a few minutes early. Very professional very neat very clean. I would highly recommend using them. I will be a customer for life.

Review 109 (2020-08-17 - Rating: 4)
Good people, fair price. Nice to be able to count on them for help when you need it!

Review 110 (2021-11-10 - Rating: 5)
Very friendly and professional. I definitely recommend him for anything HVAC

Review 111 (2020-05-27 - Rating: 5)
Solved a problem with our pilot going out a lot. Was available on the weekend in December at short notice.

Review 112 (2017-01-14 - Rating: 5)
Very helpful and professional over that phone. Was able to help me with my issues over the phone.

Review 113 (2022-11-19 - Rating: 5)
Chris is AWESOME. I have called ER on two separate occasions and both times Chris was here same day (first time within 20 minutes). Diagnosed and solved my issues quickly. I cannot recommend ER enough

Review 114 (2017-02-04 - Rating: 5)
Excellent response time, professionalism and superior work. Ray is fantastic!

Review 115 (2023-02-06 - Rating: 5)
I called from Vermont with a couple of questions about an underground drain replacement that I was working on as the homeowner! Thank you very much for you professional advice and assistance! Your help was very much appreciated and very helpful!

Review 116 (2024-02-19 - Rating: 5)
Showed up on time and left job clean !

Review 117 (2024-06-20 - Rating: 5)
Fast, efficient and awesome!

Review 118 (2019-02-19 - Rating: 5)
Ray, is a kind and true gentleman. I have had him do work for me twice now. His prices are more than fair and the level of service is ultra professional and done right the first time. I cant thank him enough for the way he has treated me as a customer.Once again Ray, thank you for being such a decent person and such a reliable resource.You will not go wrong having work done by Ray and his company.

Review 119 (2023-08-06 - Rating: 5)
Quick, professional service. You get what you pay for.

Review 120 (2020-05-18 - Rating: 5)
They are our go-to plumber. Despite the name, they do it all and do it quickly and correctly. We have used them 3 times. Two simple jobs and a relatively detailed job. Great response time and follow up on expected arrival time. Left the job site cleaner than he found it. Use them. You wont be sorry.

Review 121 (2024-08-30 - Rating: 5)
Ray the owner has been my Plumber, Heating and AC repair man for the past 15 years. He is professional, courteous and extremely competent. He prices are more than fair, he does not try to sell you anything you do not need. To sum it up Emergency Response is an awesome professional company but more importantly is the owner has integrity which is rare these days.

Review 122 (2021-11-07 - Rating: 5)
I could not have asked for better service. The service was on time, totally professional, and very affordable. I plan to use this business for other reapirs in the future.

Review 123 (2021-03-06 - Rating: 5)
Called Ray from Texas with a question about a kitchen remodel. He was able to help right away and when I showed him what we wanted to do he told us how. Judging by how helpful he was over the phone I imagine hes even better in person. Wish this company was in Texas!

Review 124 (2021-12-10 - Rating: 5)
Ray and his crew were super responsive and timely when our furnace broke. He even came back to help us install new thermostats. Super professional, timely and kind. Will use again in the future for sure !

Review 125 (2023-02-22 - Rating: 5)
Very helpful and educated me on my plumbing issue

Review 126 (2021-06-28 - Rating: 5)
I called Ray - he explained everything perfectly, saw what was wrong and, like a master, understood all the possibilities and the most cost-effective way to fix it. Simple, to the point and effective - rare these days - Rays a gem - i would use him anytime for any home repair if I could.

Review 127 (2020-09-30 - Rating: 5)
I called to have my heater fixed it was 60 def in my house. Your employee responded in 20 min. Treated it like a true emergency. Very professional and educated me a little about the central AC and heater.

Review 128 (2019-07-30 - Rating: 5)
When my hot water heater started leaking water I knew I was in over my head. ER Plumbing made sure I had stopped the leak over the phone-even helped me troubleshoot why it was still leaking after I had shut the water supply off. They scheduled an appointment and arrived at the very beginning of the two hour window they had given.Christopher G. worked really hard to repair our water heater and the price was reasonable for the work he did. I will definitely be doing business with them in the future for the next time things go wrong.

Review 129 (2022-01-09 - Rating: 5)
Response time and service excellent and reasonably priced

Review 130 (2022-01-09 - Rating: 5)
Chris from Emergency Response Plumbing has helped us out many times with our new old-house adventure. He is always prompt, friendly and responsive.

Review 131 (2019-07-20 - Rating: 5)
95 degree day, and of course, our a/c isn’t working....and it’s Saturday. The company we have used since moving here can’t help us. We called Emergency Response and they were here within the hour. Twenty minutes later and cool air is blowing out of our vents. The charge was no more than I would’ve expected for a normal service call. Thank you Emergency Response, you saved us!

Review 132 (2019-08-04 - Rating: 5)
I cant say enough about the integrity of this place. Came out the next day for a non-emergency. He explained there was a much larger problem, but spent over an hour trying to figure out how to do a work around for an A/C. Helped enough so the A/C worked better and didnt charge us. This bought us time. Honest, prompt and knowledgable! Thank you!

Review 133 (2020-03-17 - Rating: 5)
They were a big help! Great company

Review 134 (2019-12-01 - Rating: 5)
The man I spoke with answered my question within a few minutes very nice guy thank you!

Review 135 (2017-12-11 - Rating: 5)
Great service, honest, knowledgeable. Showed up on Thanksgiving day one year to help us out (without any pricing mark-up). Cant ask for much more for this type of service.

Review 136 (2020-08-15 - Rating: 5)
Fast response. Very nice Technician. Thank you

Review 137 (2018-05-07 - Rating: 5)
Ray was extremely helpful answering my question quickly and efficiently. Nice guy and clearly knowledge.

Review 138 (2018-01-26 - Rating: 5)
I was very impressed with the practical knowledge free advice coupled with integrity and honesty that ray courteously displayed . i highly recommend (and already told all my freinds) raymond for all your plumbing needs!!

Review 139 (2016-06-21 - Rating: 5)
I used the ask a plumber number and spoke with a very helpful gent. Wish this company was located in southern Maryland!

Review 140 (2020-02-19 - Rating: 5)
Came in and fixed the problem...no up sell..no horror stories on what could happen...

Review 141 (2021-02-10 - Rating: 5)
Excellent service. Would recommend highly

Review 142 (2021-06-28 - Rating: 5)
Extremely pleased with the service we received. Very knowledgeable and AC unit is back up and running just in time for the heat wave!