Mr. Rooter Plumbing of Virginia Beach

Located in Virginia beach, Virginia

Address: 101 Malibu Dr, Virginia Beach, VA 23452, United States

Phone: +1 757-694-4625

Rating: 4.9

Services

Identifies as women-owned
Online estimates
On-site services
Wheelchair-accessible toilet
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-26 - Rating: 5)
My 28 year old gas range finally died. My new range would not go back against the wall because of the location of the gas line. I called Mr Rooter and received a free quote on moving the line and when I decided to get the job done yesterday and called to schedule someone came out this morning and moved the line so the range now fits properlyI would definitely consider using them again.Quick, clean, friendly and I think reasonably priced.

Review 2 (2024-08-14 - Rating: 5)
I had a Main water line leak due to quest piping which we decided to replace entire Main water line from street to main shutoff valve. Ed came out first to look at the job. He looked at everything thoroughly and really took his time to process everything and think it through on where to lay a new line. Which was much appreciated.Jacob and Mathew came out to do the work. And i can’t say enough about such a great job they did. Quick and efficient.I would highly recommend this company to anyone.

Review 3 (2024-08-09 - Rating: 5)
Ryan and Sean did an excellent job of fixing a leakage under the kitchen sink. They were extremely professional and they even cleaned the pipes to look nice. There is no more leak, I would definitely recommend their professional service.

Review 4 (2025-01-01 - Rating: 5)
Sam Bailie was an exceptional plumbing technician! On New Year’s Eve, we faced a plumbing emergency — we had a blockage somewhere in our plumbing system that was flooding one of our restrooms. While I expected it would be impossible to find anyone willing to help on such a busy holiday, Sam came to our rescue within an hours of my call, and hours before the new year.Not only did he respond quickly, but his professionalism, skill, and calm demeanor turned what could have been a disastrous situation into a manageable one. Sam efficiently dismantled our commode, cleared the obstruction in the interconnected plumbing and reinstalled the commode, even repairing installation issues left by the original installers, 7 years prior. Despite the late hour and holiday rush, his rates were reasonable, and he never made us feel like an inconvenience.Sam’s dedication to his work and his customers is truly exceptional. If you’re looking for a reliable, skilled, and courteous plumber, look no further than Sam Bailie. He’s now our go-to plumber for life!Thank you, Sam, for saving the day and helping us bring in the new year stress free!

Review 5 (2024-12-10 - Rating: 5)
Quick response to a massive leak at my house. Additionally, Sam the technician, was extremely helpful and did his best to not break any unnecessary flooring tiles to access the slab/pipes. All this and a great price, would definitely recommend for any plumbing issues.

Review 6 (2024-12-26 - Rating: 5)
Zane A. came out today. A relatively easy job turned out to be more complex than anticipated but he was still quite fast in repairing it. He took the time to explain the issues to us. Great service! Will be using Mr. Rotor again in the future.

Review 7 (2024-06-20 - Rating: 5)
Although my hopeful free estimate I got was a simple problem, it turned out it was a major issue. I am thankful on how quickly the job got done…the company should be proud of the hard workers, Matthew Parker, Matthew Allen, Perrin, Jake, and Adam…what a great crew ! Thank you guys for knocking it out of the park and being quick and thorough. Today when I was driving on the interstate we drove by a Mr. Rooter van and my three year old daughter said “Look it’s our plumbers!” Thank you guys for everything !

Review 8 (2024-12-18 - Rating: 5)
Brian and Dylan were awesome! We have dealt with the runaround with so-called plumbers and our home warranty company for 2 days waiting for our plumbing to be fixed. These 2 men came out, addressed the problem, took the time to deal with my ridiculous Home Warranty company (do not use Choice Home Warranty, by the way), and STILL were done in under an hour. They gave me 3 price options, one with a warranty, and completed the job expeditiously and professionally. From now on, I will only be using Mr. Rooter. These 2 young men were fine representatives of your company and deserve very high praise.

Review 9 (2024-04-12 - Rating: 5)
Christian Adams is an excellent master plumber. I wanted a repair but it wouldve been over $700.00 to repair both of the inside tanks. Therefore, it was more economical to get 2 new toilets than spend money on repairs. He started the job at 3 pm and finished both toilets before 5 pm. My house was kept clean and he was friendly and provided great customer service.

Review 10 (2024-08-28 - Rating: 4)
Two plumbers were very knowledgeable of sink plumbing and the third did a great job installing a new tankless water heater. Ed, Matthew, and Jake did a great job. In August 2024 our 37-year copper pipes started to leak. Ed had Brian locate the leak with a sonic detector. Jake, Matthew and Sam did a great job, cutting out minimal areas of concrete floor, wall, and ceiling. The completed work looked very professional. A couple of days later two sinks were having faucet leaks and making grinding noises from sand. Christian did a great job replacing the two damaged faucets, blocks, supply lines, and valves. He showed me each item and the accumulated sediment. All work was performed expeditiously, allowing us to use hot water the next day.

Review 11 (2024-12-06 - Rating: 5)
I recently had an unexpected surprise when I had to replace my in ground water meter in a short amount of time (hoa) , Ryan and Mr. Rooter came through clutch for me!Customer service called ahead of time to let me know the technician was en route, and when Ryan arrived he was very professional and kind.He promptly got to work to assess the issue and explained what was needed to finish the job.The part happened to be in stock, so Ryan returned the next day to quickly and efficiently replace the meter.All in all, top tier service by Mr. Rooter and Ryan. I will definitely use Mr. Rooter in the future.

Review 12 (2024-08-16 - Rating: 5)
Water pipe leak in a concrete slab!!!! A nightmare . Mr Rooter to the rescue . Great crew . Sam and Devin . These guys worked until 8 pm to make sure my house was fixed and cleaned up. Thank you so much

Review 13 (2024-12-10 - Rating: 5)
I contacted Rooter to look at a small valve leak on my toilet. I was scheduled for service in a timely manner. Ryan D and Dylan were great! The problem I had could have been a major issue had I not called Rooter when I did. They fixed the leak the same day! I was pleased with their customer service, knowledge, and affordability. Thank you!

Review 14 (2024-12-02 - Rating: 5)
Ryan was shockingly nice and pleasant to deal with. He made sure that we understood what was happening with the issue and even went a step further and showed me a few “tricks of the trade” to keep us out of trouble the next time. Would absolutely request him by name if we have another plumbing issue in the future.

Review 15 (2024-06-28 - Rating: 5)
My husband and I had Matthew A and Jacob C doing our entire plumbing and our sewer line. They were able to do a huge job in two days. They’re professional, Efficient, and amazing workers. I will definitely ask for them personally for any other plumbing or projects they can do.

Review 16 (2024-12-23 - Rating: 5)
Zane Albrecht is an amazing plumber. He cleaned out my system so I could use everything. He is a very nice, funny, and extremely professional person. I highly recommend Zane for all your plumbing issues.

Review 17 (2024-11-26 - Rating: 5)
I live in a rental property and spent several days trying to contact the preferred plumber with no luck. As Thanksgiving is approaching I do not have time to chase people down. I called Mr. Rooter and was able to get someone on the phone to schedule my appointment. They were super professional and so accommodating.

Review 18 (2024-12-27 - Rating: 4)
Great service but terribly expensive. The technician was out today for less than 30 minutes to clear a clog at a cost of $683.We had clean outs installed to making clearing clogs easier. Understand the company needs to make money, but $683 for less than 30 minutes of work is nuts.Hoping I can find a local plumber that is cheaper, and I plan to buy a powered snake to keep on hand.Edit: bumped review up, but if you look at the math (even if I give them the benefit of the doubt that he was there for 1.5 hours - read below) - it is still outrageously expensive for the service provided. Although the charge was reduced - I explained over the phone I would have been happier in the $300 to $400 range, they said there was no way they could lower the price that much. The service still ended up working out to a price per hour that is more than a medical professional charges for a dr. visit. Not taking anything away from tradesmen - I’m a woodworker, but the price is very, very high for the service provider.I did increase the review from 2 stars to 4 based on the small credit issues and the fact that they cared enough to reach out. However, I still stand by my initial assessment that a local plumber would have likely been much cheaper. Personally, I’ve used Richardson Plumbing at my personal residence for issues. The smaller plumbers may not be able to make it out in short order like a larger operation, but I have saved a lot of money by calling around and being patient.I disagree that the plumber was working for over an hour. The weekend call center originally put our address in incorrectly, so the plumber initially went to the wrong address. When he got there, he was courteous - I showed him around, and showed him where the clean out was. For the most part, I was with him when he checked the other areas. After showing him around, he pulled the equipment off the truck, cleared the clog, then checked to make sure everything flushed and loaded the truck back up. When I spoke with the company on the phone later regarding the excessively high price of service, they informed me they checked gps and it showed him on location for over an hour. He may have been in his vehicle for part of that time filing out paperwork, but he was not working for us for over an hour.

Review 19 (2024-10-01 - Rating: 5)
Mr. Rooter responded to a clogged toilet situation. Schedule problems and a no show Monday afternoon had the morning manager today on his toes (cant recall his name but he has a fish tank in his office) Very quickly he went in to action and sent Ryan here on his first stop.Ryan meticulously worked through the problem, fixed everything efficiently, kept everything clean, did the little extras, caulk, tighten tank etc which made this project a home run.We happily signed for a 3yr plan to protect and prevent future problems.But if the need ever arises we know who to call, Mr. RooterThank You !

Review 20 (2024-11-10 - Rating: 5)
Your technician came to our rescue today, Saturday November 9. Mr. Bailie was able to fix the issues with our shower plumbing after regular hours on a Saturday. He was very professional, explained the issues and completed the work in a timely fashion. Thank you for your prompt, professional service!! Mike and Amy George

Review 21 (2024-08-26 - Rating: 5)
Excellent work and attention to detail! MP Ryan Dean did a fantastic job at securing a leak, saving us money in the long run. Ive used this excellent company before, (Sam B is great also), and I will call upon them again when needed. I highly recommend Mr.Rooter plumbing!

Review 22 (2024-12-09 - Rating: 5)
Ryan came out during an urgent situation, assessed and advised, and was able to come back out and fix the issue. He is extremely kind, thorough, and explains and shows you what is going on so you do not feel as though you dont understand the scenario. Amazing guy and amazing service. Thank you Ryan

Review 23 (2024-09-20 - Rating: 5)
I would 100% recommend ⭐️⭐️⭐️⭐️⭐️ Christian Adams was amazing!!There was a leak in a pipe only accessible from my very uncooperative neighbors unit. Christian was very responsive and ready to start and finish that day. He kept me informed every step of the way and explained the costs up front. He was even able to calm my neighbor, who was constantly threatening frivolous lawsuits. I would definitely recommend and use his services again! 👍🏻👍🏻

Review 24 (2024-09-24 - Rating: 5)
Ryan Dean was very helpful - we had a water leak and he was fast an courteous and knowledgeable - and we are scheduling needed repairs now thank Ryan -

Review 25 (2024-12-04 - Rating: 5)
We had a great experience with Mr. Rooter Plumbing! Ryan, was professional, friendly, and efficient. He quickly resolved the leak at the bathtub. Highly recommend their services!

Review 26 (2025-01-02 - Rating: 5)
These guys were great!!! Called them to fix a faucet. They responded in record time, isolated the problem, and fixed it in less than 30 minutes. They are now my go-to guys for plumbing. Well Done!!!

Review 27 (2024-08-07 - Rating: 5)
Brian Hampton from Mr. Rooter Plumbing just left my home and I am so happy with the excellent job he did. He seriously went above and beyond his job requirement. In no time at all my clog is flushed out and my toilets flush, my tubs drain and nothing is leaking. He answered all my questions and even gave a preventive tip on small sink clogs. I am so so pleased with Brian and the outcome of his visit. God Bless him and his patience with this talkative lil ole lady. Thank you Brian, you are a wonderful and awesome young man.🙂

Review 28 (2024-08-26 - Rating: 5)
Amazing service 10 out of 10 recommend you won’t regret it. Our Master Plumber was Ryan Dean and he is an Outstanding representation of the company. Was able to let me know and give me advice on other things going on in my home. Amazing understanding of plumbing.

Review 29 (2024-08-15 - Rating: 5)
I can’t say enough good words about this company. We had a leak under the slab in our house, and it was coming from the main water line. We decided to change the whole main line to avoid other potential leaks in the future. Ed Stonich came out next day after the call was placed and was very thorough with evaluation. His suggestion to reroute the line and run it through the garage saved us from breaking the slab in the house and go through the hot mess inside. It was simply brilliant. The prices were very fair. The crew came out at a schedule time, and completed the job in a very efficient manner. All was done before 4 pm on the same day. Mathew and Jacob were outstanding! I highly recommend their services, and will use them in the future for our plumbing needs. Thank you, Mr Rooter!

Review 30 (2024-08-15 - Rating: 5)
First rate! Quick response to our call for help. Zane Albrecht presented himself great -- very professional and personable. He taught me as he worked, and got the job done in record time. Thank you, Mr. Rooter of Virginia Beach!

Review 31 (2023-11-11 - Rating: 5)
Response time was quick and problem fixed same day. Christian was the plumbing specialist who showed up. He quickly identified the problem and replaced 3 toilets in no time. I was surprised at the speed everything was completed. 12 plus years experience definitely showed. Professional for sure. Would definitely recommend Christian and Mr Rooter plumbing to anyone.

Review 32 (2024-11-18 - Rating: 5)
The master plumber, Zane Albrecht was a very professional and courteous and very knowledgeable individual. He answered all my questions and took time to explain what he was doing. I would recommend Zane highly and when I refer anybody to Mr. Rooter I would tell them to ask for Zane.

Review 33 (2024-10-10 - Rating: 5)
Sam Bailie was our tech. He was truly a pro. Also he took his time to give us 3 quotes. My husband and. I were very pleased. Definitely will use again.

Review 34 (2024-11-14 - Rating: 5)
As a first responder family, my husband and I often play hero for others… well yesterday Mike and Colin played the heroes for us!! We came home to find that something was blocking our main sewage line and had backed up into our showers and all over our bathroom floors just days before a big trip! I spoke to Colin on the phone (who made me feel like I actually knew what I was talking about) and he made the process of getting someone set up and sent to our home super smooth and quick. Less than 20 minutes after that call, Mike B. called me to let me know he would be to my house in less than 30 minutes!! He quickly looked over the scene in front of him, figured out the problem and got right to work clearing out our main line. In less than two hours of calling Mr. Rooter our plumbing issue was fixed. Both employees could not have been more friendly and helpful. 10 out of 10!

Review 35 (2024-09-03 - Rating: 5)
Cant say enough good things about the work we had done!! On time, very thorough, answered any questions we had as well as kept us informed of what they were doing! Jacob Clark and Matthew Allen were very professional and even cleaned up after themselves when they were done. Highly recommend these 2!! And theyre super dog friendly!!

Review 36 (2024-03-05 - Rating: 5)
Absolutely recommend Mr. Rooter for all plumbing needs. There was initially some issue with the emergency scheduling. But the work more than made up for it. Master Plummer Zane Albrecht was assigned to my situation. He came in identified the issue, came up with a solution, fully disclosed the work and costs, then got right to work. Within the hour he completely fixed the water line problem and got my kitchen back up and running. Furthermore, my original water line had a sort of DIY split from wall to sink and refrigerator. He gave the fridge its own line and made the hookup look good. He was friendly and professional, as well as efficient and knowledgeable. Not to mention, even with the after hours call they still weren’t the most expensive option. Could NOT be happier! Amazing work.

Review 37 (2024-10-25 - Rating: 5)
I am a Community Manager in Virginia Beach. Ive had the opportunity of meeting Adam with Mr. Rooter VA Beach - anytime i have a problem here at my property Adam is quick to respond with professionalism which is important to me ! Mr. Rooter is one of the best plumbing contractors Ive come across in 10 years ! Thank you Adam - and Mr. Rooter !

Review 38 (2024-11-12 - Rating: 5)
Sam and Devin did a great job repairing our water leak. Knowledgeable, friendly and timely. Would definitely use again and would recommend to anyone. Great job.

Review 39 (2023-12-20 - Rating: 5)
Mr.Rooter just gained A Loyal CustomerWe had a problem with our hot water heater and I called for service. They gave me a window of 12-4 pm. Aron showed up a couple of minutes after 1. The first thing he did was introduce himself and gave me a business card with his name, Aron Gill, then he went straight to work. He was able to find the problem in minutes. After he gave me three different estimates, and explaining every one of them as if he was teaching me, as well the different scenarios of estimates. I had to call my husband at work to let him know what was going on. While I was doing this, Aron just patiently waited. After I gave him the go ahead to start the work he was having a problem shutting the water completely off, he then called the city and explained to them what was going on. They came out and shut the water off. I was freaking out because I wanted hot water. Aron was so calm and professional he said don’t worry I promise I will fix this, and he did he is a terrific plumber. He’s very knowledgeable and efficient, but most importantly, he is friendly and professional. I hope this message makes it to the people or person running this company, because Aron is fantastic and deserves recognition for his service. Great job!I am now a new loyal customer.Five *****Ty Cole.

Review 40 (2024-07-03 - Rating: 5)
The team at Mr. Rooter were able to send a team to my house as soon as I called. Assessed and resolved our issues quickly and when a follow up appointment was needed they came out right away. They replaced a water heater for me and were in and out. Great team and would definitely call them again.

Review 41 (2024-01-31 - Rating: 5)
We had an early morning leak which required me to turn the water off to the house . Called Mr. Rooter and they arrived promptly and diagnosed the issue right away . Aron and his helper were quick , clean and courteous. I will definitely be using this company in the future and recommending them to my friends and family.

Review 42 (2025-01-08 - Rating: 5)
Zane Albrecht was so knowledgeable and friendly! He fixed our issue quickly and was very informative and professional.

Review 43 (2024-09-23 - Rating: 5)
I absolutely and unconditionally recommend Mr. Rooter Plumbing for your Plumbing needs!! I had plumbing emergency few nights ago and didnt know what to do, so I called Mr.Rooter plumbing and Zane Albrecht called me almost immediately and start helping me over the phone before he came to my house. Zane identified and fixed all the broken valves and piping while explaining everything to me. Zane, you are the real MVP and I cannot thank you enough for saving my familys night!

Review 44 (2024-10-06 - Rating: 5)
Ryan Dean and Devin came out and resolve our plumbing problems with no hesitation. Those guys were great. They gave us a couple recommendations as to repairs to the plumbing to prevent any future clogs. Thank you so much.

Review 45 (2024-12-04 - Rating: 5)
Ryan Dean was amazing. He came out after his day was over and got our house up and running again. Highly recommend.

Review 46 (2024-11-11 - Rating: 5)
Bryan came out and explained the whole process. Was professional and worked with us to get the work done. Gave an additional estimate for other work as well and gave us information about taking care of other issues. Would recommend them.

Review 47 (2024-07-02 - Rating: 5)
I am very pleased with Mr Rooter and the plumber Ed Stonich. I got a same day appointment. Ed was very knowledgeable of my dripping shower problem that I tried to fix my self but couldn’t. He finished the job in about an hour at a reasonable price. I will recommend them to friends.

Review 48 (2024-12-06 - Rating: 5)
Brian Hampton was very helpful,knowledgeable and personable. He assisted us with our issue and gave us all options needed for our remaining issues. Highly recommend

Review 49 (2024-04-22 - Rating: 5)
Master Plumber Christian Adams performed quality work at an honest price for me and my family. Quick and effective service given with a smile. I could not ask for more and will be a customer for life with Mr. Rooter plumbing!

Review 50 (2024-08-26 - Rating: 5)
Christian Adams has come out to my place several times and has been the most helpful and honest Master Plumber you could ask for. He and his assistant Devon tackled a huge job of replacing a section of my main line in the crawlspace Monday after giving an estimate Friday because he cared about the severity of the issue. Norfolk and VB plumbers have been, in my experience, shady and only care about a dollar. With these guys you’re getting above and beyond care.

Review 51 (2024-10-04 - Rating: 5)
Ryan Dean and Devin Fenton came in and installed a waterline for our ice machine connected plumbing to the dishwasher and installed a garbage disposal. All work was completed professionally and efficiently. I will be calling Mr. Rooter in the future for any further plumbing work I may need. I highly recommend them to anyone needing plumbing services.

Review 52 (2024-09-30 - Rating: 5)
High recommend Zane. He is professional, friendly and takes time to explain things. Prices are more than fair and I am very satisfied with the customer service. I Will definitely recommend Mr Rooter of VB to others.

Review 53 (2023-06-14 - Rating: 5)
My toilet overflowed in my Jack and Jill bathroom for the first time ever since I purchased my new home (nearly 8 years ago). Daryl Heath, the technician, listened to my concerns. He replaced the fixtures inside the tank, and cut away the excess outside metal piping from the toilet tank to the wall. Here are pictures of the beautiful work.

Review 54 (2024-10-25 - Rating: 5)
When i tell You guys about Mr. Adam , Mr. Sam, and even Mr. Matt they are the best company ever. Really apart of my family even called my son his nickname ( Chacha). I dont think there have ever been a time since i owner My home and called someone to help me that has given me the comfort that Adam did when it came to my problem. They have a customer for life long. And i will pass them along to ever one i know That have any plumbing needs. No jobs is to be big or small for those guys. Keep up the great work guys.

Review 55 (2024-09-03 - Rating: 5)
Ryan Dean came out and fixed my water main leak. He was very professional. It was fixed quickly so I could get water back on. I highly recommend Mr. Rooter.

Review 56 (2024-07-02 - Rating: 5)
Very thorough work along with excellent communication made for a great experience. Christian Adams was our plumber this morning, he was on time and very helpful in making the necessary repairs requested while also improving the poor job left behind from a different company. Thank you!

Review 57 (2024-08-12 - Rating: 5)
Ryan did a great job. He installed the drainage and disposal pipes with help from his assistant Devin . He also explained what I need to do to keep everything working well. Overall, he was very clear and efficient.

Review 58 (2024-07-25 - Rating: 5)
Mr. Rooter Plumbing of Virginia Beach recieved 5 Stars because of their outstanding work. Very professional, on-time, and great communication! Zane is an outstanding technician and did a awesome job. Im so glad I called Mr. Rooter Plumbing!

Review 59 (2024-07-09 - Rating: 5)
Came out quickly, evaluated our issue and got us scheduled.very courteous technician. Today, Matthew and Devan came out and fixed the leaking pipe in our slab. Very professional, courteous. Let me know what was happening, showed me the hole in the pipe when they uncovered it. Cleaned up after the job was complete. Would highly recommend Mr Rooter and Matthew and Devan!!

Review 60 (2023-09-05 - Rating: 5)
After 1 just ok experience with a business and 2 no-shows, an experienced professional shows up and got the job completed quicker than I expected and left no trace behind. (The cut out in photo was homeowners doing, not Mr. Rooter Plumbing. Ryan thank you for a wonderful experience from start to finish and taking the time to answer my questions and explain the whole process.

Review 61 (2024-06-14 - Rating: 5)
Christian did a great job of understanding the need and provided a quailty solution to the issue. I was happy that my need was scheduled and completed all on the same day. Thanks Christian.

Review 62 (2024-07-10 - Rating: 5)
Mr. Rooter technician Ed Stonich did a great job servicing my tankless water heater and solving my shower’s cold water sandwich issue. He even took the time to increase the pressure in the shower! Couldn’t be happier with the promptness and professionalism of the whole staff.

Review 63 (2024-05-17 - Rating: 5)
Christian was very Friendly professional and easy to get along with. After introductions and a few questions to make sure we were all on the same page he went straight to work. He put down tarps and protection in the work area and cleaned up very neatly. We really appreciated that. The price was also reasonable. The new vanity drain works perfectly. We would highly recommend Christian and Mr. Rooter. Great Job ! 👍

Review 64 (2024-12-06 - Rating: 5)
Ryan and his apprentice Collin were great! Communicated any possible issues, timely work and went over the repair and quote for future for that I requested.

Review 65 (2024-07-27 - Rating: 5)
I had a disgusting toilet clog that came up through my shower. I called Mr. Rooter and they arrived an hour later. Zane and Colin took care of my problem in 1 hour. I’m extremely pleased with their services and would definitely recommend them!

Review 66 (2024-06-28 - Rating: 5)
Ed and Devin provided my family with an exceptionally professional and courteous experience today. What we anticipated to be a very routine ‘toilet clog’ visit was a surprising thorough wellness check on the plumbing in our entire home. This was just baked into the visit. They climbed into the attic to look in on our water heater. They checked the overall flow of the water in the home in order to be specific in finding the issue with the toilet. They even went as far as bringing along shoe covers, as to not track dirt around our home. We just weren’t expecting so much consideration. Thank you both. We will absolutely use your services again.:)Vanessa and Bryson at 613.

Review 67 (2024-12-06 - Rating: 5)
Brian Hampton knew his job , explained everything from start to finish. Highly recommend this company and Brian. Thank you

Review 68 (2021-11-11 - Rating: 5)
Mr. Rooter came out to snake one of our drains and found a separated pipe under our house. Once we were ready for the repair they were here withing 4 days to start work. They completed a major repair and rerouted one of our main lines within 2 days. They were very professional and their customer service was amazing. Were now up and running again and can sleep good tonight knowing that it was done right. Highly recommend Mr rooter for any plumbing needs you might have!

Review 69 (2024-06-08 - Rating: 5)
We called Mr. Rooter to come take a look at a leak issue we were having with an upstairs toilet, and when Ed Stonich came out, he not only fixed the leak, but helped with a water pressure situation we had and pointed out some super concerning things from our water heater we weren’t aware of. In less than 24 hours, the leak was fixed, and he replaced the water heater with no issues. They did a great job, highly recommend!

Review 70 (2024-06-06 - Rating: 5)
Calling to schedule the appointment was quick and easy, all questions I had were answered. The plumber showed up within the time window I was given. Master Plumber Christian Adams was professional, courteous, and quickly diagnosed the problem. He repaired our issue in a timely manner and cleaned up after finishing the work that was needed. While I wouldn’t recommend having a plumbing issue I would recommend Mr. Rooter to anyone that does and would use them again in the future.

Review 71 (2024-04-10 - Rating: 5)
Mr. Rooter came through once again, this time repairing two, leaky bathroom faucets. Ed, the master plumber, was on time, courteous, and knowledgeable about the type of faucets in question, and he repaired both faucets efficiently and at a reasonable price. Great work! I highly recommend this plumber and his company.

Review 72 (2024-08-09 - Rating: 5)
When we heard a dripping noise coming through the wall at 2AM we assumed the worst. We called first thing in the morning and Sean and Ryan showed up shortly after we called. They walked us through step by step what was wrong and what was to be done. They also gave us recommendations for HVAC and pest control. Overall a great deal experience!

Review 73 (2024-07-08 - Rating: 5)
Matthew, Perrin, and the rest of the team were fantastic! We had 10 feet of sewer line replaced and all the rest lined with new pipe. They went above and beyond to minimize disruption to the family. They were respectful, communicative, and listened carefully to our concerns. Almost miss having them around now that the job is done.

Review 74 (2024-07-12 - Rating: 5)
Ed at Mr. Rooter of Virginia Beach showed up in under a half hour, after hours, to deal with an emergency plumbing situation we had. He was kind, professional and expeditious. They have a customer for life.

Review 75 (2024-09-12 - Rating: 5)
My master plumber Christian Adams.. was professionally, and proficient. He did an amazing job, clean up after he was finished everything was spotless. Two thumbs up 👍.

Review 76 (2024-06-26 - Rating: 5)
Ed and Devon are the A team! Professional and personable guys that know their stuff. Very respectful of my home and eager to help. They advised my options and fixed my issue. They will be the ones I request next time!

Review 77 (2024-06-13 - Rating: 5)
Christian A. is not only a fantastic Master Plumber, but I can tell that he genuinely cares about his work and his clients. I’ve had a horrendous experience with a different plumbing company, and Christian came to the rescue!! Mr. Rooter Company has done an amazing job hiring the right employees to send to their clients homes. I cannot express my gratitude enough to Christian for his ability to fix what the other company failed to do. I am beyond impressed and again, super thankful to Christian for going above and beyond. And, I’m sure, going above and beyond is probably what he does for every client he serves. So, I cannot recommend Mr. Rooter Plumbing enough to everyone!

Review 78 (2024-05-24 - Rating: 5)
Christian Adams provided top-notch service. Very knowledgeable Master plumber and personable. He was efficient with his work and took the time to share insights on how to best prevent future plumbing issues. Would absolutely recommend Christian to anyone needing plumbing support.

Review 79 (2024-09-25 - Rating: 5)
Very trustworthy. Didn’t jack up prices because our hot water tank was in attic. Didn’t pressure us . We got a tankless hot water because it was in attic. I think honest

Review 80 (2024-11-20 - Rating: 5)
Ryan and Devin came out to look at flooding we noticed in the backyard after running the washer. They were informative and explained each step to me.

Review 81 (2024-08-22 - Rating: 5)
The technicians spent a long day doing a dirty, difficult job. They were pleasant and professional. They explained everything that needed to be done completely. Very happy with the service

Review 82 (2024-08-07 - Rating: 5)
Within one minute of interacting with Christian when he came to help with our upstairs bathroom issue I knew we were in good hands. Highly recommend!

Review 83 (2024-06-13 - Rating: 5)
Mr. Rooter employees are very professional and courteous. They give you a couple of estimates to let you know how to proceed. Workmanship and professionalism is above and beyond. It was a really great experience and a pleasant to have them do the job.

Review 84 (2024-11-21 - Rating: 5)
I am so impressed with adem and Brian. They were so professional and accessed the problem. They also were very funny and made my day better.

Review 85 (2024-04-05 - Rating: 5)
We had a small leak in our down stairs neighbors home that came from our pipes. We live in a stacked condo.Mr. Christian Adams, Master Plumber, demonstrated excellent service and work. A highly knowledgeable and professional person. With over 20 years of experience.He quickly assessed the situation and issue. Resolved the leak while creating minimal damage to the surrounding area, which is great for the drywall repair process.I would recommend using him for any plumbing needs.

Review 86 (2023-04-18 - Rating: 5)
Aron Gill & Matthew Allen made my water heater disaster an ease. They walked me through the process. Gave me options on what works best for my house. It was quick. The price was good. I would use them again.

Review 87 (2024-06-12 - Rating: 5)
Christian Adams responded very quickly. He went over my options and efficiently performed the service. Christian also called the city since we discussed that 3 houses in the direct area have had to have services in the last few weeks. Thank you!!! I highly recommend Christian!!

Review 88 (2023-08-30 - Rating: 5)
I had the pleasure of working with Christian Adams during my initial consultation. He was thorough, professional, and super friendly. Mr. Rooter was able to schedule an appointment for a new shower replacement/nstall in less than a week. Brandon and Matthew came and performed an amazing job on the replacement/install. I was kept in the loop and provided an update throughout the project. Both were professional and easy to talk to. I am beyond happy with the work, time, and dedication that these three put into my project. Thank you for making this experience so much easier.

Review 89 (2023-12-05 - Rating: 5)
We appreciate the work done by Mr. Rooter plumbing company. Our tech, Ryan Dean, did a great job on our plumbing issues last week. We had a sudden leak in our kitchen, and they scheduled us the same morning (and fixed the problem quickly). Ryan also was able to quickly fix an issue we had with our other bathroom sink during the same visit. He was clear and the process was simple throughout. We are thankful for the professionalism and hard work of this company.

Review 90 (2024-10-17 - Rating: 5)
Sam went above and beyond was courteous and respectful and was very comfortable with him in my home being a woman living alone will definitely use them again and recommit anyone

Review 91 (2024-08-22 - Rating: 5)
Ed Stonich was able to diagnose and solve my tankless water heater quickly. Professional, great communicator and efficient. Thanks.

Review 92 (2024-08-06 - Rating: 5)
Everyone in the whole company was knowledgeable and extremely helpful. Did a great job always on time the communication was great every day and cleaned up like they weren’t even there but definitely recommend this company for your major plumbing issues

Review 93 (2022-03-22 - Rating: 5)
We were very impressed by the professionalism and quality of work. We had a boiler mate that was leaking removed and a tankless water heater installed. Boogie Peters and Matthew Parker were easy to work with, gave me a fair estimate and completed work in 1 day

Review 94 (2024-05-06 - Rating: 5)
Brian Rudolph was our technician today. He was very professional. I thank him for the detailed report for fixing a common drain issue. He is a lifesaver, I would definitely be contacting again if we run into any issues in the future. The Kitchen is working perfectly now. Thanks again!

Review 95 (2024-12-06 - Rating: 5)
Weve used Mr. Rooter for years and have always appreciated their diligence, communication, and overall professionalism.

Review 96 (2024-02-20 - Rating: 5)
I had to have a toilet and faucet both replaced. I couldn’t be more impressed with the customer service and the communication from MR. Rooter. Brian H was the most professional, knowledgeable plumber I have ever met. He made sure everything was taken care of, gave me multiple options to make sure I was happy, and even called in Sean to help him out to make sure everything got done timely. Both Brian and Sean were amazing!! Would definitely use them again!

Review 97 (2024-06-05 - Rating: 5)
Ryan and Halil came by today to help me with a a leaky outdoor faucet pipe. They were very professional and kind, explaining the problem and the proposed solution before providing me the cost estimate. We settled on a very reasonable cost and they fixed my issue quickly during the same visit. I was pleased with the repair and the new faucet was better and more robust than the one it replaced.

Review 98 (2024-06-12 - Rating: 5)
Ed Stonich performed exceptional service to replace our gas line for our gas range. The old one was corroded in place and the installer of our range couldnt remove it. He also went out of his way to go purchase a replacement gas pressure regulator to replace ours that had cracked. He was very courteous as well as professional and helpful. Thank you.

Review 99 (2024-07-24 - Rating: 5)
Great customer service. Ed was very patient when I asked multiple questions about my plumbing issue. Did multiple tests once he fixed it to make sure everything was operating normal again.

Review 100 (2024-02-13 - Rating: 5)
Requested plumbing repair and they sent Zane Albrecht out initially who did a fantastic job and actually repaired/fixed three items. I was very pleased although a short time later a toilet began to malfunction and he returned and made an improvement that was great. On this most recent adjustment Ryan Dean and Jacob arrived and replaced two parts to fix the problem. They were fast and needed another part and returned quickly and completed the task. All in all Mr. Rooter was great with fast response.

Review 101 (2024-03-06 - Rating: 5)
Brian Hampton and Collin Anderson (service technicians at Mr Rooter) were on time, professional and conscientious. They were tasked with replacing a drain line from the kitchen sinks that had become clogged with grease accumulated over 50 years. The front office of Mr. Rooter were efficient texting me with the time of arrival and information on who to expect. While having any home repair project can be concerning, I was quickly confident that this company was one I was comfortable with. I was told options and prices up front. I would not hesitate to use them again.

Review 102 (2024-06-26 - Rating: 5)
Very professional. Mr. Stoichiometry and his apprentice were wonderful and very hands on fixed all the issues and explained everything in detail as well as cleaned everything after they were finished. Very prompt. Pleased with their service would highly recommend

Review 103 (2024-09-09 - Rating: 5)
AMAZING customer service! Super knowledgeable and excellent communication throughout the whole process from scheduling to diagbosing and explaining the problem. Really top notch experience. Thank you!!

Review 104 (2024-07-19 - Rating: 5)
We’ve had an ongoing headache of an issue with our toilets and finally gave up and called for help. Christian Adams showed up and saved the day! He checked every possible cause until he found the solution, and fixed it on the spot. I wish we had called sooner! Thank you Christian!

Review 105 (2024-02-16 - Rating: 5)
Mr. Rooter is who I call for any of my home plumbing issues. Great customer service and very responsive. The technicians are knowledgeable and trustworthy. Christian was my recent tech who explained the issues clearly and explained all options available. Issue was resolved. Thank you Christian and Mr. Rooter!

Review 106 (2024-04-04 - Rating: 5)
Brian H from Mr. Rooter came to our rescue. I called them because we had sewage backing up into our home and needed a quick solution. Brian came out the same day and gave me a few options to choose from. Since I didnt have a clean out, and I have 4 kids, Brian worked with me to provide an affordable, long term solution sonI wouldnt have to go through this experience again. With 4 kids, it was important to me that the service is affordable and the solution is permanent. Brian was professional and friendly, and worked with our budget. I am always leary of calling companies I dont know for work, but Mr. Rooter was a great experience. Brian and Sean came first thing the next morning, and worked in the rain to make sure my family could get back to normal. We are very thankful for Brian and Sean and their efficient, friendly, professional service. While I hope we dont have to, we will only be using Mr. Rooter for our plumbing needs moving forward. I would post pictures, but nobody wants to see that. Lets just say Brian and Sean helped us out of a crappy situation. Thanks guys!

Review 107 (2022-11-05 - Rating: 5)
On time with getting the estimate to replace cast iron plumbing...will post after the Job is complete....We are all fixed up, cast iron pipe is gonna

Review 108 (2024-06-14 - Rating: 5)
Brian and Devon, were spot on today. Went above and beyond to get my sewer line to drain properly. Answered all my questions and cleaned up afterwards. Would highly recommend this team duo for any job with Mr. Rooter. Thanks for the quick response.

Review 109 (2023-12-18 - Rating: 5)
Great service. Our kitchen sink would not drain so we called Mr Rooter to investigate the problem. Our technician was Christian and he was very timely, polite and professional. He explained the problem and solutions very clearly before he got to work on our mainline pipe.There was definitely a lot of attention to detail around his work, as he was also able to spot a small leak behind one of the toilets and he cleaned up after himself after the job was finished. I have had my fair share of plumbers coming to do their job and leaving some mess but Christian was thoughtful enough to clean up after himself despite the nature of this work. His technical expertise was definitely valuable but we really appreciated him going the extra mile in the nontechnical areas as well. The prices were very reasonable for his quality service. I would recommend Christian and Mr Rooter to anyone who is having plumbing issues.

Review 110 (2024-07-09 - Rating: 5)
Ed Stonich cleared out our drain very quickly and professionally. Also took a look at our water heaters to make sure nothing was corroded or damaged

Review 111 (2024-03-15 - Rating: 4)
Ryan Dean and Brian R were professional, kind, and efficient. My only issues with the experience is my appointment was originally at 8am and the first team didnt show until after 11am. Then had to send a second team so I waited around all day till they arrived. The resolved the problem in under 20 min. Which brings me to my only other complaint. The cost was over $800 when you can buy a professional drain snake at Home Depot for under $600 and accomplish the same. Overall it was good.

Review 112 (2024-07-09 - Rating: 5)
Christian Adams did a wonderful job on replacing my washer/dryer valves! I would highly recommend his services!

Review 113 (2024-05-24 - Rating: 5)
I was very well pleased with the work Christian A. did with installing my new 40 gal gas water heater as well as vacuuming up any water from old tank. He even took it a stepped extra with explaining the turn-off valves to me. Great job!

Review 114 (2024-02-20 - Rating: 5)
Brian came out to check on my master bathroom— he was generous enough to take another job before mine to give my husband time to get home. Not only was Brian very accommodating but he gave us great advice and did a spectacular job fixing all that needing fixing. All in all great work, will definitely be using him again in the future and will recommend to friends/family!

Review 115 (2023-11-01 - Rating: 5)
Ryan Dean came out and replaced a 3” cast iron pipe that was leaking water under my floors. Very knowledgeable and professional experience.

Review 116 (2023-12-28 - Rating: 5)
Brian Hampton was great. We had an emergency blockage in our sewage, couldnt use our toilets or our shower and he came out within an hour of us contacting our property management company. He was helpful and guided us through everything he was doing. We really appreciate him and Mr. Rooter!

Review 117 (2024-04-08 - Rating: 5)
Brian R. came out on time and saved our lives! He was knowledgeable and worked very quickly. He even workedon the price for us!!! I will be calling him next time I have another issue with my plumbing for sure.

Review 118 (2024-05-24 - Rating: 5)
Had a very good experience with Mr. Rooter plumbing, Christian A. came out very quickly. Identified the issue with the faucet leak quickly and replaced everything that was needed, high quality, would use again for sure!

Review 119 (2024-01-12 - Rating: 5)
Excellent professionalism and courtesy and work done by Brian and Sean when he was here the first day. They cleaned up after themselves and took their time to make sure it was done right. Even being the tenant they kept me informed on length of time and work done. Brian is an amazing tech who came back and resolved the issue. 5 stars hands down.

Review 120 (2024-02-14 - Rating: 5)
I called last night when our water heater went out. Not only were they able to get out first thing this morning to take a look, diagnosis, and estimate, but then were able to remove the old water heater and get new one installed all before 3:00pm. Our technician, Christian, was awesome - knowledgeable, professional, worked quickly, and you can tell takes pride in what he does. Very much appreciate the great work!

Review 121 (2024-02-20 - Rating: 5)
After having multiple plumbing issues that weren’t found during the inspection of my home. Mr Rooter has shown up every time with outstanding work, technicians and an even better turnaround time. Thank you again for a great service!

Review 122 (2022-02-19 - Rating: 5)
Jeremy Shacklette came in and discussed the possible leak problem and how he would go on about fixing. Gave 3 quotes and broke down each quote and what it entails. did not pressure on which to choose but gave enough insight and explanation in each. friendly, professional, detail oriented, quick and efficient. included me on progress and explained further on his finds while showing me. had me inspect to make sure I was satisfied before completely cleaning up and calling it complete. 10 out of 10.

Review 123 (2024-05-30 - Rating: 5)
Sam came and found the issue right away. Showed me pictures and video and took care of it on the spot. He has an amazing demeanor, obviously very experienced and knowledgeable. I appreciate what I thought would ve a huge problem being handled with such professionalism! Give Sam a raise!

Review 124 (2024-10-21 - Rating: 5)
Ryan Dean did an excellent and efficient job on our guest bathroom, a real professional!

Review 125 (2024-06-27 - Rating: 5)
Big shout out to Ed Stonich for being quick, clear, concise, and honest. They made the entire process of changing out a leaking water tank (in the attic) with a tankless heater easy as pie to understand. Couldn’t ask for a better experience.

Review 126 (2020-04-13 - Rating: 5)
My kitchen sink decided to start leaking in the middle of a pandemic, murphys law right?! I decided while having the leak repaired, I would just have the entire sink replaced (ive always hated that sink) Mr. Rooter plumbing sent out the nicest plumber named David who wore a face mask the entire time to help adhere to the safety of this craziness going on.He was incredibly kind, efficient and professional. Jen helped make sure that we stayed within budget for this home repair and was so nice as well! I will continue using Mr Rooter plumbing for any future plumbing needs.

Review 127 (2024-07-16 - Rating: 5)
Great service. Christian was very professional and worked very hard. He went above and beyond to make sure we were taken care of.Great experience all around

Review 128 (2024-09-05 - Rating: 5)
Mr Ryan Dean just replaced our kitchen sink this morning and I am thoroughly pleased with his work. Thanks Ryan!

Review 129 (2024-02-01 - Rating: 5)
Brian was awesome! Took care of the issues we had keeping us very informed as he complete the work. Looking forward to doing a bath to shower conversion soon. Brian completed a very detailed estimate for us including fixing issue that previous companies hadn’t even considered.

Review 130 (2024-09-23 - Rating: 5)
Brian was on time,knowledgeable and friendly. Got the job done in timely manner. Good Tech!

Review 131 (2024-08-29 - Rating: 5)
Service was quick neat and clean Sam Bailie explained in great detail I understand pictures were clear and he was very friendly

Review 132 (2024-08-01 - Rating: 5)
Ed Stonich. Thank You for your service. Helped us tremendously in a tight situation. Great customer service. Very Knowledgeable. Completed Quickly.

Review 133 (2023-09-12 - Rating: 5)
I recently had the pleasure of hiring Christian from Mr. Rooter plumbing service to fix our kitchen sink, and I couldnt be happier with the experience. Christian was not only a skilled plumber but also a very courteous and pleasant person to work with. He even took the time to acknowledge my kids, which made the whole process more enjoyable for my family.What truly impressed me was his attention to detail. Christian went the extra mile by sweeping up after himself, leaving our kitchen cleaner than before. Additionally, he noticed mold starting to grow under our sink and proactively sprayed bleach to address the issue.The efficiency of the service was remarkable, with the job completed in less than 4 hours. I wholeheartedly recommend Christian and Mr. Rooter plumbing service to anyone in need of plumbing assistance. Its rare to find such a dedicated and professional service provider.

Review 134 (2024-08-16 - Rating: 5)
Ryan, Jerson, and Willy absolutely provided the best service I havent seen in a long time when it comes to being prompt on time and quality service!!

Review 135 (2024-05-20 - Rating: 5)
It was an honor of having Christian Adam’s come help with an emergency sewage/plumbing issue at my home. He made sure to check every line and contact the city with all the details on the issue for me before clearing out my line. So kind and helpful with the stressful situation. I wouldn’t want to request help from anyone else other then him.

Review 136 (2024-07-27 - Rating: 5)
Christian showed up after we didn’t have hot water with our tankless heater. He quickly went to work after introducing him self and identified multiple issues with the system. He ensured us that the system was fine and we didn’t have to get a new one but needed to perform maintenance and replace a few items to get the water heater back to top notch shape. He performed a bandage so we would have hot water until the parts he ordered arrived and scheduled us quickly and performed all repairs. Very pleased with the work Christian performed!!!! Would use anytime we have plumbing issues.

Review 137 (2023-10-14 - Rating: 5)
Christian from Mr.Rooter was fantastic. I can’t recommend him enough for services. He was prompt, respectful, communicative, good natured and completed the service quickly and accurately. He took his time to show me what was really going on and explain why it needed to be replaced. I won’t ever use a different service for my plumbing needs again. Thank you so much!

Review 138 (2024-01-23 - Rating: 5)
Have nothing but high marks for Dean and the company. Scheduling was quick and easy and the customer service team was exceptional in keeping me informed. Dean was professional and provided options for me to make an informed decision. Work was done expertly and I am thoroughly happy with the results. 10 out of 10!

Review 139 (2024-02-07 - Rating: 5)
Our usual plumber, Zane, wasnt available so Ryan came to the rescue. He was knowlegeable, professional and courteous. Also, Mallory was very helpful with scheduling and keeping in touch with updates. We have been very happy with Mr. Rooter and their service.

Review 140 (2023-11-22 - Rating: 5)
Had a great recent experience with master Plumber Ryan Dean. A true professional who restored our kitchen to full operation. Thank you for your help!The company website was easy to navigate and easy to schedule an appointment over the phone. The company was responsive over the weekend on the phone too.

Review 141 (2024-05-09 - Rating: 5)
Mr. Rooter did fantastic work at our house. Reliable, good work, and it was nice to receive updates/alerts along the way. We will recommend them to others

Review 142 (2024-06-06 - Rating: 5)
Ed was so fantastic! He kept me updated on arrival, on the issue, and next steps to fix it. He went above and beyond what he had to do to make the repair. Will be using this team from now on. Thank you!

Review 143 (2024-12-04 - Rating: 5)
Technican was perfessional and knowledgeable. Conducted his business in a quick and timely manner

Review 144 (2023-11-03 - Rating: 5)
Unlike the few reputable companies I had called earlier, not only was Mr.Rooter Plumbing quick to come to my rescue, but my highly experienced technician Christian did an excellent job, making sure I ended up having ample space under my sink. Also, I cant say enough about how user-friendly Mr.Rooter Plumbing website is, due to which I am one satisfied customer. Highly recommend...

Review 145 (2024-09-30 - Rating: 5)
Ryan was professional, arrived on time and he did a great job in almost no time.

Review 146 (2023-10-20 - Rating: 5)
Christian Adams replaced a water heater for me today. The man was punctual, professional, and overall did both a wonderful job and went beyond what I would have expected from a plumber. Mr. Rooter has some wonderful people working for them, and I wouldnt hesitate to call them again.

Review 147 (2024-04-18 - Rating: 5)
Ryan Dean, Is a Master Plumber! He came right in on time recognized the problem corrected the problem with ease! He was very respectful and a great addition to the company! Someone give this man a raise! I can now flush my toilet and shower in peace without unpleasant things coming up for the drain! Thanks Ryan!

Review 148 (2024-02-22 - Rating: 5)
A companies reputation is only as good as its technicians (employees). I was fortunate to have Brian as my technician. Brian was professional, he communicated exactly what the problem was, and offered several options to choose as solutions to that problem. If I were to, recommend Mr. Rooter to anyone. I would advise them to ask for Brian.

Review 149 (2023-12-12 - Rating: 5)
Sam, Matthew and Adem were wonderful and easy to work with. Mr. Rooter saved me thousands of dollars over the competition that will remain nameless… Mr. Rooter installed a new pipe from my house to the city sewer and I would highly recommend them to anyone else looking to do the same. It rained pretty hard after the work was done and, even though I understood that Mr. Rooter wasnt responsible for landscaping… they still came out and fixed it!! Thank you Mr. Rooter; highly recommend them!

Review 150 (2024-01-05 - Rating: 5)
My entire experience with Mr. Rooter Plumbing of Virginia Beach was exceptional. Christian was prompt, professional and friendly throughout the process. He was courteous, answered all of my questions and also provided some best practices for my household to follow. Both of my drain issues were resolved and Christian tidied up everything. This was my first time utilizing this company and they exceeded my expectations.

Review 151 (2024-10-02 - Rating: 5)
Technician was very friendly and answered all my questions. He was very knowledgeable and did not try to sell me services I didnt need.

Review 152 (2024-01-22 - Rating: 5)
This experience was great! They came earlier than expected and their response time was fast. They werent afraid to dig into my sewer problem and fix it once and for all. Christian was the best; friendly and treated me with respect. This was a great transaction and I will definitely use them again. Highly recommend!

Review 153 (2024-05-20 - Rating: 5)
Brian Hampton was very professional and informative when it came to resolving my issue. I have already recommended Mr Rooter and stressed upon asking for Brian to get the job done.

Review 154 (2024-02-08 - Rating: 5)
Zane was extremely professional when servicing our home. He was quick, courteous, and explained everything very well. Will call Mr. Rooter in the future for our plumbing needs.

Review 155 (2023-12-26 - Rating: 4)
I had an outdoor spigot break off. Mr Rooter plumbing responded quickly and provided excellent communication regarding ETA and also fixed the problem efficiently. The price for what was a simple fix seems excessive ($690 ) but in all other ways the job completion and serviceman were very professional and pleasant.

Review 156 (2024-10-14 - Rating: 5)
Dean did an awesome job at explaining everything he was doing and getting my clogged drain operational again.

Review 157 (2021-04-27 - Rating: 5)
Halfway through a DIY project, I realized I need professional help and Mr. Rotor Plumbing of Virginia Beach came to the rescue. Got us scheduled right away and helped us out with a needed repair and install. Easy to deal with, very professional and I highly recommend them!

Review 158 (2024-01-23 - Rating: 5)
We had a big plumbing project to complete. Christian Adams showed up, smiling, ready to help, and answer any of my questions. He thoroughly explained what he had to complete and made sure I was confident in the finished work. I highly recommend his services.

Review 159 (2023-09-06 - Rating: 5)
Brian came out within less than an hour of me calling. Right off the bat he was kind. I explained what was happening and he went right under the sink to look. He presented me with a reasonable offer for the job. He had to snake our kitchen sink as it was clogged and backed up on both sides. He got the clog out and spent a decent amount of time testing to make sure there wasn’t water backing up again. He then replaced a part of piping that wasn’t correct. He cleaned up everything. He was even kind to my 4 year old daughter. Super friendly and personable. Would hire this company again and would hope Brian would be the plumber to come out. Great service!

Review 160 (2024-02-09 - Rating: 5)
Unfortunately we had a plumbing issues and needed work done. I called this company and received excellent service we called today and they came out the same day. The guy who came out name was Zane. He was very professionally, knowledgeable, honest about what we needed done, and did it correctly.

Review 161 (2024-12-03 - Rating: 5)
Ryan was very professional and easy to work with! Highly recommend

Review 162 (2024-04-23 - Rating: 5)
Needed a couple new hot water lines run in a 160 year old house. Ed and his partner on the job did very good work, communicated great, and left the area cleaner than when they go there. All around great experience

Review 163 (2023-07-10 - Rating: 5)
UPDATE - and ANOTHER one - two exceptional technicians came to the house, on time, communicated while en route. Explained to me whats going on with my drain (simple fix for me!) - these guys are superior. Dont waste your with anyone else - they just take pride in their work and that tells me the company treats them well. Good job!Sasha Sasha Sasha - if every service business could clone this woman I have a feeling wed all be kinder toward each other. When you have a plumbing problem and are trying to sell your house, Sashas approach to service - listening, understanding, matching urgency - IS the answer! She scheduled a service person for same day, explained very clearly the payment and process, the technician showed up on time - very professional and thorough. It is heart warming business are still run with an eye toward exceptional delivery - and then delivery all the way. Thank you Mr. Rooter and well done!

Review 164 (2024-05-21 - Rating: 5)
Excellent service. Sam was very professional and personable. He did a great job replacing our kitchen faucet and left the place spotless. Highly recommended.

Review 165 (2023-09-12 - Rating: 5)
Aron and Christian were great technicians. Our disposal required two steps. Aron did a great job explaining the issue and our possible solutions. Christian provided quick, efficient and a clean installation of the new part. Would recommend and use for future issues.

Review 166 (2023-07-18 - Rating: 5)
Busted pipe under our driveway - we called Mr. Rooter and within a couple of hours Aron came out. He is knowledgeable, personable, and reliable. We were provided an instant quote and were able to be on the schedule for repair next day. We will continue to use Mr. Rooter in the future and we highly recommend this company to anyone in an emergency!

Review 167 (2023-09-26 - Rating: 5)
Excellent company if you need any plumbing needs. I had a toilet that started leaking and was able to schedule and appt so quick!Christian is awesome. Was here right on time, explained what he felt was the issue and quoted me on the spot. They do offer Military and First Responder discounts.He was in and out all under 2 hours and my toilet is in perfect condition. Thanks Christian!! You would never know any work was done. It is all cleaned up and ready to go!

Review 168 (2024-09-17 - Rating: 5)
Christen was my technician. He did a great job and replaced everything I need very efficiently.

Review 169 (2024-01-18 - Rating: 5)
I am the director of maintenance at a large assisted living facility in Virginia Beach. I have had Christian come out on multiple occasions and get me up and running. He is always timely, knowledgeable, professional and hardworking. This company will always be my go to company for any plumbing needs!

Review 170 (2024-02-08 - Rating: 5)
An AWESOME JOB! Christian did what other plumbers said couldnt be done. I wanted a shower on my tub as well as a faucet. My tub is not designed for that kind of fixture. But, Christian made it happen. I am a very happy customer.

Review 171 (2024-01-04 - Rating: 5)
Ryan Dean was our Master Plumber. He was so professional and fixed the problem fast. He also gave me suggestions for better toilets and other services that Mr. Rooter provides. Thank you Ryan and we will be contacting Mr. Rooter for further assistance.

Review 172 (2024-04-11 - Rating: 5)
I like to sum it a positive customer survey for Christian Adams and his helper they very professional and helpful in working out a price within my budget. I will make sure I refer additional clients to you.Assistance apprenticed Don Gallimore

Review 173 (2024-01-16 - Rating: 5)
Christian unclogged the sewer drain pipe the same day I called. He was friendly, professional, and gave me a lot of information on sewer drains 👍🏼. He even located the sewer clean out although it was buried under a thick layer of mulch. He knew right where it would be. The sewer smell is gone in the house now. Thank you for doing such a great job!

Review 174 (2023-09-07 - Rating: 5)
I was so impressed with the response Mr Rooter I experienced an issue with my tankless water heater and they were able to have a service tech arrive within the same morning of my request. Christian was extremely knowledgeable and was able to rectify the issue immediately. He thoroughly looked over all components.Great service is hard to find these days...I look forward to having Mr Rooter service all my plumbing needs in the future.Thanks Again. Ellen

Review 175 (2024-11-27 - Rating: 5)
Excellent technician who was very friendly and knowledgeable. Made the experience go very smoothly.

Review 176 (2024-04-25 - Rating: 5)
Christian worked on two different plumbing problems I had. He was professional and timely. Communication with him was excellent; I always knew the status of each project.

Review 177 (2023-12-04 - Rating: 5)
Our technician Aron Gill was excellent and he explained everything in detailed before doing the job! He also gave us the prices before hand! Fast service too! Recommend 100%

Review 178 (2023-10-16 - Rating: 5)
I contacted Mr. ROOTER Plumbing on a Friday afternoon to troubleshoot a loss of water issue in my home. They arrived the same day I called and ensured water was off, accessed the issue, and provided a solution. The repair couldnt be completed until the following Monday, but prior to leaving that Friday afternoon, I had a quote in hand. Ryan Dean and Aron came out first thing in the morning on Monday and completed a water main repair before lunch. They were very professional and got the job done quickly, so I could go about my day. I highly recommend Mr. ROOTER.

Review 179 (2024-06-21 - Rating: 5)
Mr. Sam B. is an asset to the company by representing a respectful, experienced, and knowledgeable tradesman in his profession.His explanation on the initial findings was descriptive and to the point.

Review 180 (2023-07-14 - Rating: 5)
Aron Gill was on time, polite, and professional. Assessing our issues and offering a range of solutions. We look forward to working with him in the near future.Sam and Travis arrived on time and very quickly began work on my previously assessed plumbing issues. They completed it in a timely, courteous, and professional manner. I would highly recommend all three if asked for a plumbing solution.

Review 181 (2024-07-10 - Rating: 5)
Ed is the best! He explained everything that had to be done, he was efficient, and personable. I would highly recommend his services

Review 182 (2022-10-18 - Rating: 5)
Our water heater blew over the weekend and water was leaking all over the place. We did a few price comparisons and decided to go with Mr. Rooter. We were able to get a replacement done on the same day we made the appointment at a reasonable rate. Aron Gill was our technician. He was professional, honest, knowledgeable and fast. I would recommend to anyone in a pinch, make them your first call.

Review 183 (2024-10-09 - Rating: 5)
Ryan did an amazing job unclogging my kitchen drain. Highly recommend.

Review 184 (2023-04-05 - Rating: 5)
Zane with Mr. Rooter was excellent. I showed him the various plumbing issues we had in our new (to us) house, and he quickly and efficiently evaluated them and proposed multiple possible solutions. The work was then done the same day with all issues resolved! He was communicative and professional. If and when we need additional plumbing services in the future, we will be reaching out to Zane at Mr. Rooter’s.

Review 185 (2023-04-04 - Rating: 5)
Ive had Mr. Rooter out a number of times such as to inspect my water heater, to repair a toilet and this most recent time to replace damaged and out-of-code outdoor water spigots. Each time theyre excellent. Most recently Aron Gill came out to do the repairs on the outdoor water spigots and he was friendly, knowledgeable, considerate of my house and property and provided a lot of good information not only on the current job but on preventative work that could save me money such as replacing my 20 year old water heater.Im happy with the service I get and I mention to anyone who asks who my plumber is.

Review 186 (2024-06-04 - Rating: 5)
Awesome customer service, from scheduling to completion of work. Brian and Devon were on time, super friendly, knowledgeable and very efficient in their work. Thank you for the excellent service.

Review 187 (2024-04-30 - Rating: 5)
Ryan Dean and Matthew Alan did an amazing job on our leak under our slab. Ryan was very thorough with his inspection/quote and was great to work with.

Review 188 (2023-04-11 - Rating: 5)
When I called I got a person who could schedule my appointment right at that time without having to wait for someone to call me back. My assigned plumber Aron called me when he was on his way and was even earlier than scheduled. Aron was very courteous, professional, and gave me a fair estimate for the repair work. He explained all that he would do, as well as other options, and left everything looking as good if not better than it was when he got here. I would recommend Mr. Rooter and my tech Aron Gill for your plumbing needs.

Review 189 (2024-02-01 - Rating: 5)
Mr. Rooter did a great job. Christian (a Master Plumber) did the work on our power flush toilet, which we put in as toilet is on the slab of our split level with little slope to the street. Thanks for a fantastic job!

Review 190 (2024-07-18 - Rating: 5)
Mr Ed was very professional, knowledgeable and friendly. I would certainly recommend this company to anyone and I will use them for my future needs.

Review 191 (2023-10-19 - Rating: 5)
Prompt friendly service by competent staff. They evaluated my situation, gave me options and performed as promise. One thing unusual to me that I liked was a test message letting me know when someone was on their way with a picture of the person I should expect. That was a nice touch. i dont know if that is normal now, but it was the first for me.

Review 192 (2024-04-16 - Rating: 5)
I had Christian come out to my house hour an immediate needs problem. He was able to find it and address with no issue. I like dealing with people like him, in a world where everyone is trying to take your money some people have decency. He did his part now on to the next peice of it.

Review 193 (2024-10-05 - Rating: 5)
Brian is Absolutely awesome, super kind and respectful. Great experience! Thanks Brian!

Review 194 (2024-02-03 - Rating: 5)
We had a sewer back up the other day and Christian Adams came out and fixed it for us. He was very professional and friendly. Great job! Highly recommend him.

Review 195 (2023-12-13 - Rating: 5)
Discovered a leak under the house and Christian Adams provided professional service and fixed the drain leak in a timely manner. Very pleased with the results and his professionalism and care that he took to ensuring the job was done right. I fully recommend utilizing his services!

Review 196 (2023-08-24 - Rating: 5)
Christian Adams provided excellent diagnosis and professional results in solving my drainage issues. His outstanding customer service skills are examples for all to follow. I highly recommend Mr. Rooter for all your plumbing needs!

Review 197 (2024-06-26 - Rating: 5)
Customer service was Outstanding! Both technicians took great care of everything that was not working properly. Put shoe covers on shoes.