Hats Off Heating and Air Conditioning Repair & Service

Located in Virginia beach, Virginia

Address: 609 Meadows Dr, Virginia Beach, VA 23462, United States

Phone: +1 757-260-4976

Rating: 5

Services

On-site services
Wheelchair-accessible car park
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-08 - Rating: 5)
The woman who answered the phone was so nice & helpful. The technicians called when they were on the way. He knew what was wrong & immediately began troubleshooting the issue. He spent 2 hours in the cold attic working on the problem & explained the problem so we could understand. We had to wait on a part, but headed arrangements to return & fix the issue. He even set the emergency heat so we would be relatively warm. Everyone has been so helpful and I will definitely be recommending Hats off to my friends.

Review 2 (2025-01-07 - Rating: 5)
Ryan came for regular maintenance on my air conditioning today. He was very professional and carefully checked for other potential issues. His thoroughness and attention to detail were impressive. Highly recommend!

Review 3 (2024-12-25 - Rating: 5)
This company was a joy to work with. I was looking to set up a regular maintenance plan for both my A/C unit and my furnace. They had flexible maintenance plans and I chose the one that was right for me. It was fast, easy and affordable. The wonderful lady who helped me was both very professional and knowledgeable. I highly recommend this company!!!

Review 4 (2024-12-16 - Rating: 5)
Hats Off was recommended to us through an air duct company when we found out we had a mold problem in our HVAC unit. Ryan came out and is very knowledgeable, straight forward, and takes time with customers reviewing the problem with pictures and suggestions. He did a great job cleaning our blower wheel and coils and installing 2 UV lights in the unit. Highly recommend Hats Off!

Review 5 (2025-01-03 - Rating: 5)
Troy was almost an hour early, which was greatly appreciated. He came in, diagnosed my problem, and offered two solutions. Not looking forward to any future HVAC service calls, but if I need one it will be with Hats off. Tip of the cap to Troy and the crew, thank you!

Review 6 (2024-11-15 - Rating: 5)
Bo and his team were a pleasure to work with. We had MAJOR mold infestation in our ducting - two separate zoned system upstairs and downstairs. Bo came to the house did an initial walk around and within the day reached back out with the appropriate load calculation for what our house should be. He was timely with our project and very responsive to our needs. Would 100% recommend his business to anyone.

Review 7 (2024-08-30 - Rating: 5)
So glad we called Hats Off Heating and Air Conditioning! We were having issues with our air conditioning unit and gave them a call. They answered their phone promptly and understood our needs. We were told that their technician, Ryan, could come to our home the next day!! He showed up in the morning and after a quick look, diagnosed our problem. He walked us through the process and got right to work. He’s extremely knowledgeable, friendly, and efficient. He had the job completed quickly and explained his process. Happy to find out that Hats Off is a smaller, family company. We were so impressed with Ryan’s work and the company, that we took advantage of their maintenance plan for the future. So refreshing to find such a great, well run company that excels in great work and customer service.

Review 8 (2024-12-09 - Rating: 5)
Hat’s Off Heating and Cooling was recommended to me and my only wish would be to have found them sooner! They are now my go to HVAC company in the area. We have had them out to my house on several occasions over the course of the last 3 months for a system inspection and repair as well as removal of the air handler when structural repairs were needed in my house. Most recently I used them when I needed a HVAC company to help my mother in laws due to her heat not working. Once again Ryan was prompt, professional and went above and beyond with the repair process. They do not over sell repairs or equipment that is not needed and will talk you through the entire process. I would recommend Hat’s Off to anyone that is looking for a fair and honest company. They have earned a lifetime costumer.

Review 9 (2024-08-30 - Rating: 5)
I called before 9am .They were able to come the same day within hours. Troy was the tech, he was very friendly and explained everything to us. The price was very reasonable. He was able to find out the problem within 15 minutes. He replaced the bad part and I am so happy to say that my AC is now working. Thank God and thank you Hats Off Heating and AC. Im one happy customer 😊. I will be referring people to this company and will he definitely using them again!!!

Review 10 (2024-07-08 - Rating: 5)
Hots Off Heating and Cooling were quick to respond to my system going out. They came out to my house and did a thorough inspection and gave me several options. The contact with management and workers was extremely professional and informative. We ended replacement our aging system. The whole process was expedited and we were cooling off with the new units. The overall experience was like dealing with a family member (on good terms). I would highly recommend for quick and reliable service. Special thanks to Bo and Blake they are the best!!

Review 11 (2024-08-30 - Rating: 5)
Have used Hats Off before and was very happy with them then. Here we are a few years later and we had a situation on a 90 degree day. Contacted, got an immediate response, they had Ryan come out hours later. Ryan was great, took his time and explained every detail. Were so grateful that you guys could make your way to us so quickly. Thank you for your professionalism

Review 12 (2024-10-04 - Rating: 5)
I have had a maintenance plan with Hats Off since March. First Ryan came out to service our heating and AC; He was so knowledgeable, respectful and broke things down so we would understand the depth of the issue. Then he came out again because our AC wasn’t working and he fixed it. The day after the holiday overnight our AC broke like really broke, panicking I emailed and called to get on their schedule and they really sent Bo out the next day! I was shocked because it was the weekend, anyway we needed a new unit, Bo was amazing very nice they let us borrow portable AC units free of charge until they could get our big unit in. Which was so generous they really did not have to do this. Then the equipment came in they fixed it and sent Bo, Christopher, and Blake. Still a great experience I would recommend this company to everyone and anyone!! If I ever hear of someone needing HVAC I will tell them Hats Off!

Review 13 (2024-07-05 - Rating: 5)
We worked with this company recommended by our home warranty. The entire time Bo Worked with us he was very professional and knowledgeable. They always did a very good job keeping in contact with us and getting the job done as quick as possible. I would definitely recommend Hats Off To anyone in need HVAC repair! Thank you to Bo and everyone else who helped us!!

Review 14 (2024-10-04 - Rating: 5)
This group is everything I could hope for in a mechanical maintenance team. They are thorough, professional, reasonably priced, and they ably troubleshoot system issues.5/18/2023I called on them to repair a different system and they carried the same extraordinary level of service for a fair price. So glad to know them. Ryan found a tiny leak and repaired it in a short time. Way to go… Again!7/21/2024I asked them to replace my combi tankless water heater to replace the old Noritz brand with a more well known brand and to reconfigure the piping. The results were a clean functional system and I’m very pleased with the results. I’m adding a photo of the combi system.10/4/2024They fixed a mini split head that was leaking condensate. They took it apart, unclogged the drain opening, reassembled, and now it’s all fixed. No fuss. In and out. These guys are so good, friendly, and courteous.

Review 15 (2024-07-12 - Rating: 5)
We had a great experience working with Hats off Heating and Cooling. We are military!(stationed overseas) and even with the time difference, they worked with us and had clear communication throughout the repairs. The process of getting our air conditioning fixed for our tenants in the middle of summer could have been a nightmare (it was this spring with the company we used for ductwork). I would 100% recommend working with them. They warranty their work and respond to messages very quickly. I felt very assured during the whole process and with my invoice they sent lots of pictures of the work performed. Great company.

Review 16 (2024-08-15 - Rating: 5)
The people at Hat’s Off are awesome! They seem to really care about their customers. Bree was able to schedule me at a time that worked with my work schedule and Ryan is always so friendly, knowledgeable, and kind.

Review 17 (2024-11-30 - Rating: 5)
Mr. Troy was very calm, kind and professional. I found this “Hats Off”company through Google and it deserves 5 stars. I will use their service again. Thank you “Hats Off”

Review 18 (2024-07-15 - Rating: 5)
Hats Off did a great job to get my system repaired. Quick service, very knowledgeable, and kept me informed, I have used Hats off for all of my HVAC needs for several years. They replaced a split system for me and I would highly recommend them.

Review 19 (2024-07-05 - Rating: 5)
Only company that would come out to service my A/C within two hours of my call. I tried two others before I called Hats Off and they gave me service dates 2 weeks out! The technician was timely, friendly, and definitely knew his stuff. He explained everything, fixed the issue, and was super polite. Five start customer service and technical expertise! (Reasonable pricing, too!)

Review 20 (2024-07-31 - Rating: 5)
We have been using Hats Off Heating and Cooling a little over a year now, the couple of issues we have had have always been addressed quickly, professionally, and with maximum visibility. Definitely recommend for local Heating and Cooling needs, Ryan is great!

Review 21 (2024-06-19 - Rating: 5)
Ryan from Hats Off is an amazing technician and allowed our 12 year old system to run better than ever! He gave us a quote at the beginning of the year and 6 months later remembered the quote and applied the repair sooner than expected with all the parts he needed pre-ordered. Excellent company, amazing service and top notch customer satisfaction!

Review 22 (2024-06-05 - Rating: 5)
Certainly! Heres a draft for your review:---I cant recommend Hats Off Heating and Cooling highly enough. After numerous unsuccessful attempts with other companies, they were the ones who finally repaired my system. Their honesty and professionalism were evident from the start. They provided clear explanations and transparent pricing. The team displayed exceptional work ethic, diligently diagnosing and fixing the issue that had stumped others. Their service was outstanding, and they treated my home with respect. If you need reliable HVAC service, Hats Off Heating and Cooling should be your first call.

Review 23 (2024-07-21 - Rating: 5)
If you ever need to get your A/C system done, this is the company to go with! Communication is very good from their office down to their technicians. My technician McQueen was very knowledgeable and was able to identify the issue very quick. He was very professional. Very very easy to work with

Review 24 (2024-07-26 - Rating: 5)
Blake and his partner were very timely and professional. They answered all of my questions and treated my house with respect and were very pleasant to deal with. I would recommend them to anyone needing HVAC services.

Review 25 (2024-07-11 - Rating: 5)
Hats Off did a great job of keeping us updated on when they would arrive. Ryan spotted the problem immediately - our lack of routine maintenance. He fixed the problem and checked out the unit and we were able to enjoy the air conditioning in no time. We enrolled in Hats Off yearly maintenance program and are confident this problem wont happen again. We highly recommend Hats Off. They were responsive and Ryan did a great job explaining the problem and answering our questions. My husband and are in our 80s and cannot tolerate the heat for very long. Thank you Hats Off for rescuing us.

Review 26 (2024-06-16 - Rating: 5)
I got lucky as the owner of Hats Off Heating and Cooling was dispatched to my house. I was extremely impressed with is knowledge, skillset, and personality. Think he troubleshoot my geothermal open loop system problem in about 10 or 15 minutes and quickly got the unit fixed and cooling my house.If I could give more than 5 stars I would.Thank you Bo👍.

Review 27 (2024-07-08 - Rating: 5)
I wish that I could give more than 5 stars! Hats Off came out to see why my AC was leaking water into my garage. The technician who was kind, friendly, and helpful cleared the clogged drain and did due diligence on finding out where the clog originated. He explained everything and charged a very fair price for the time spent working on it. I will be using Hats Off for all my future heating and cooling needs! They set the bar high for a service company!

Review 28 (2024-07-15 - Rating: 5)
Very professional in their analysis and correction, in fixing my unit. Seemed very knowledgeable in heating/cooling, as they were able to diagnose the issue and fix it in little time. Appreciate their care and attentiveness, towards the customer and their business.

Review 29 (2024-06-27 - Rating: 5)
Ryan is very professional and did a great Job on fixing my AC. He’s very informative with the diagnosis with my AC I will 100% recommend him and the Hats Off cooling and heating company to everyone in need of service. I am very happy with the service that he did on my AC, especially this time of year it’s hot. Thanks Again Ryan ⭐️⭐️⭐️⭐️⭐️

Review 30 (2024-12-13 - Rating: 5)
Ryan did a great job. He took care of my noisy fan motor, changed my filter and looked up warranty info for me.

Review 31 (2024-06-29 - Rating: 5)
We called Hats Off as they were recommended to us for some HVAC issues. They came out that same day and their work was absolutely great! The tech had walked me through his findings and possibilities of our unit just stopping randomly and then turning back on. We will definitely be using they as our regular provider for our HVAC!

Review 32 (2024-07-09 - Rating: 5)
The technician sent out did an excellent job of fixing my ac unit. I cheered in joy hearing that sweet air coming out of the vents. He was very friendly and explained what was the problem with my admittedly very old unit. I recommend Hats off service.

Review 33 (2024-08-15 - Rating: 5)
It was a great experience and I’m glad I chose Hats OffThese guys did a great job. They even covered up the hole in my ceiling caused by my old unit and they didn’t have to do that. Awesome. Thank you guys.

Review 34 (2024-07-02 - Rating: 5)
Save yourself some time from calling other HVAC companies. Hats Off should be your first and ONLY stop! Bo came out 2 different times within a week to ensure we would have a smooth process with our HVAC install! On top of that he took his time to show and explain everything to me and to top it off, he followed up after the install to make sure everything was going good.You can tell the difference of a company whos in it for a quick cash grab and one that takes pride in who they serve, Hats Off is 100% the latter!As long as Im in the area, Hats Off will have my business for this home and any future homes that I buy!

Review 35 (2024-06-13 - Rating: 5)
Well Hats Off was recommended by a trusted source. They came out gave me an estimate offered me several ways to save some money on my replacement system and then held true to their estimate priceHappy with the install and the folks that came to do the work were very nice and very respectful

Review 36 (2024-04-25 - Rating: 5)
I highly recommend this business. From the first phone call to completion, outstanding! I recently had both A/C units replaced and the installation crew exceeded my expectations. The quality of work was amazing. They are very respectful and professional while working around and inside the house.Bree, Donald, Blake, Chris, Tokyo, and Bo, Thank you for making the process seamless.

Review 37 (2024-06-04 - Rating: 5)
The technicians were very good to work with. They seem to care about what they are doing and are good at explaining it to you in regular terms. They are very understanding if you misinterpret what they are trying to communicate and will work with you. They seem to be very personable people who you can trust with your hvac issues. I would definitely use the service again.

Review 38 (2024-03-19 - Rating: 5)
From start to finish, Hats Off was a 5 star experience. Bo was incredibly personable when he came to do an estimate for me to remove a piece of our baseboard heating system. After accepting their quote, which was reasonably and competitively priced, getting on their schedule was not a hassle as it is most places - I told them my available times and I was on their schedule within 2 weeks (this was nonemergency work). Ryan, the technician, came to do the work and was extraordinarily considerate when entering our home, knowledgeable about the work Bo quoted and that he was here to do, and efficient. They estimated the work to take 2 hours and Ryan was complete within 1 hour and 45 minutes. I would recommend them to anyone and will definitely be using them again!

Review 39 (2024-04-29 - Rating: 5)
Called Hats Off to check freon levels and possible pin hole leak and the technician, Ryan came out and performed several diagnostic tests. Showed me the readings and explained thoroughly what I was looking at. Very pleasant, professional and courteous. Thank you for coming out and providing a thorough diagnostic test. Very pleased with the service.Will definitely call again if any other problem arises.My hats off to you 🎩Thank you.

Review 40 (2024-08-07 - Rating: 5)
Ryan was very helpful with diagnosing the cause of my issues. Spent the time problem solving and very friendly. Highly recommend

Review 41 (2025-01-01 - Rating: 5)
Very professional. Very thorough. All around great job. Went above and beyond what I expected

Review 42 (2024-09-09 - Rating: 5)
We are thankful that we found Hats Off HVAC for our system needs. Excellent and prompt service! Thank you Emily and Bo!

Review 43 (2024-06-19 - Rating: 5)
We had read the 5 star reviews on Google and that is why we called Hats Off to service our HVAC system. Those reviews were spot on! Ryan was AMAZING! He was professional, knowledgeable, efficient and explained everything to us. He is coming back to fix a separate zoning system problem that we had not mentioned. We are so grateful to find a small company that doesnt have 40 trucks, 75 employees and office space the size of Rhode Island. This company knows Heating and AC, they know how to give great customer service and their prices seem very reasonable to us! We have found our HVAC company. Thank you Beau, Ryan and Brie at HATs OFF HVAC!

Review 44 (2024-05-15 - Rating: 5)
Look no further, this company has their 5 stars very well deserved!We highly recommend Hats Off Heating and Cooling! Their customer service on the phone, their knowledge and respectful owner/ technician, Bo who came to the rescue, showed us this is a trustable company to do business with. Thank you Bo for help!

Review 45 (2024-06-18 - Rating: 5)
Update June 2024: Another awesome experience! The compressor went out just as we were getting 90 degree days. Bo & Troy got a warranty replacement and we were back in business in a day! Loving working with Hats Off! They were very helpful and straight forward, easy to talk with and very knowledgeable. I would definitely recommend!

Review 46 (2024-11-12 - Rating: 5)
Fast response as usual, thank you. Troy diagnosed an intricate problem was part low water and part tuning the parameters to match water levels. Very impressed with the service and the follow up. Highly recommend!

Review 47 (2024-06-17 - Rating: 5)
Honestly, Hats Off is the best HVAC team in Virginia Beach. Although our area has several good HVAC companies -- and I have used many of them, none are as responsive, thorough and knowledgeable as these guys.Just so you know, I hardly ever provide reviews or recommendations, but I am happy to recommend these guys.

Review 48 (2024-02-14 - Rating: 5)
Had to replace my whole HVAC system. Hats Off was recommended to me by a friend. The team at Hats Off was amazing. The owner and each of the 4 workers i met where very friendly and professional. My wife and I immediately felt comfortable with them in our home. They came in and knocked it out in one day and kept my house very clean. I cant say enough good things about the customer experience. All that and the price was competitve and well worth the investment. My house is a perfect 71° and Im feeling good.

Review 49 (2024-11-07 - Rating: 5)
Ryan is an excellent technician and educator of the systems. 10/10 recommend to any and all.

Review 50 (2024-07-15 - Rating: 5)
Very pleased with their prompt service and honesty. They were able schedule more than a week ahead of the competition. Ryan and Jason were true professionals!

Review 51 (2024-12-12 - Rating: 5)
Excellent service! Will be my go to for any HVAC issues in the future.Professional and courteous!!!

Review 52 (2024-10-28 - Rating: 5)
Service Technician, Ryan did a fantastic job servicing both my furnace units. He was on time, friendly, and able to quickly identify and fix a needed repair to one of my units. Very happy with the service from Hats Off.

Review 53 (2023-07-27 - Rating: 5)
After my AC happened to quit the day before the hottest weekend of the summer, I asked my neighbor/friend Lisa if she had any recommendations for an AC repair company. I’m so glad she recommended Hats off. They were very quick to respond and able to come for next day service. Emily was friendly and professional and so was Ryan, the technician. Ryan explained what had gone wrong and was able to fix it within 30 minutes. Thank you so much!

Review 54 (2024-06-13 - Rating: 5)
Very prompt, professional, throughout service. My technician, Ryan, was very knowledgeable and patient answering all my questions and dealing with home warranty company. Definitely recommend!

Review 55 (2024-05-23 - Rating: 5)
Outstanding service and quick to fix the problems! I can always count on Hats Off for any of my HVAC issues. Top notch company which I highly recommend to anyone needing professional care and service.

Review 56 (2024-01-03 - Rating: 5)
Just received service for our heating system that would not turn on. Our technician was Ryan Obregon…first off super kind and respectful!I’ve had a bad experience in the past with another company that makes me weary of allowing someone in my home! Ryan however made me feel comfortable and broke all the information down without making me feel dumb.He quickly resolved our issue in under 2 hours! Restoring our heat and walking me through the reason as to why our heating system disconnected!Hats off heating and cooling seems to be very family oriented from the moment I spoke on the phone up to the technician coming out they were seriously all too kind! I really want to thank you all especially Ryan for outstanding service!

Review 57 (2023-12-12 - Rating: 5)
Donald, Tokyo, Chris, and the other gentlemen whose names I regrettably didn’t get all did a phenomenal, professional job and made this a really painless experience. They were polite and knowledgeable, and went above and beyond to help me move my dead truck out of the garage so they had space to work-it really wasn’t their problem but they did it anyhow. Only three days from the initial walkthrough I have an entirely new system installed. Donald even saved me a time slot for when my paperwork was finished. So impressed with everyone involved.

Review 58 (2024-07-05 - Rating: 5)
Ryan was very professional got right down to business diagnosed the problem. My AC was up and running within the hour five star rating.

Review 59 (2024-05-21 - Rating: 5)
Had a fantastic experience with hats off today. Ryan came out and did a very thorough job both inspecting and explaining the issues present, along with multiple avenues to solve the problem. Hope to work with hats off and Ryan again in the near future!

Review 60 (2023-12-27 - Rating: 5)
I cannot rave enough about the exceptional across the board service that we received from Hats Off. Unfortunately, we owned our home for only 6 days when the furnace broke right before the holidays. While undoubtedly there was some stress involved the guys at Hats Off were kind, efficient, and helpful reducing the stress greatly. On the day of the installation they were professional and quick. I feel like they left my garage cleaner then it was before the install. One of the guys even brought our trash cans in from the street when they were finished. I will never look anywhere else for my HVAC needs and you shouldnt either.

Review 61 (2024-07-24 - Rating: 5)
Jason was great. Came out diagnosed the problem and got my mother in laws AC up and running. My hat is off to Hats Off Heating and Cooling

Review 62 (2023-06-02 - Rating: 5)
We have been a customer of Hats Off for over a year now. Aaron & his trainee and Ryan & his trainee have all been out for various maintenance and repair needs. They have been kind, courteous, reliable, professional and honest each and every time. We feel that we got really lucky finding this team and would highly recommend this company to everyone without hesitation. And Bree, thank you for being there for us even on a holiday!!!

Review 63 (2024-12-27 - Rating: 5)
Seemed very knowledgeable, checked alot I didnt think about. And found a couple issues for me

Review 64 (2024-07-16 - Rating: 5)
Troy came out very pleasant it was very hot out. But tested my air gave me a quote and is going to fix it soon. Had to order part.

Review 65 (2023-09-14 - Rating: 5)
Weve had Hats Off come out to our house twice now. The first time to troubleshoot and fix our geothermal system that another company couldnt fix. The second, to fix our normal HVAC system for the pool house. Both times the office was easy and pleasant to deal with. Ryan the technician was knowledgeable, quick, and professional. Even Bo, the owner, reached out the first time to help. Great company!!Dr. Nilsson

Review 66 (2023-07-18 - Rating: 5)
Absolutely made the right choice going with Hats off to replace my 15 year old unit. Emily calmed me after an awful experience with another company, Ryan came out twice to discuss things and go over pricing, they beat all other offers by far. Blake and his team were amazing! They laid plastic everywhere, wore booties so not track in dirt, thought of my dog when they were there all day telling me when they were done with my back yard so she could go outside, and was so easy to talk to and very polite! They will be my AC company I use every time!!

Review 67 (2024-12-06 - Rating: 5)
Hats Off to this company! Highly appreciated the professional service from Ryan. After a short discussion related to my heat not working, Ryan immediately found the source of the issue, but also continued to check the entirety of the unit. He gave me insight on a few things to look out for in the future, given the age of the unit. I will definitely recommend using the maintenance plan in the near future. Shout out to being Active Military friendly with a free diagnosis!! 🙌. Ryan you are a blessing! Thank you!

Review 68 (2023-11-30 - Rating: 5)
My geothermal heat pump seemed to be struggling to heat my house. Jason came out and did a fantastic job. He is very knowledgeable and a straight shooter, which are very much appreciated. Moreover, the cost to make the repair was more than reasonable and half of what I expected. I’m just a regular customer in Chesapeake Virginia plan to use them in the future. I can recommend them based on my personal experience. Stephen Eason

Review 69 (2024-05-02 - Rating: 5)
Beau arrived promptly and was able to quickly troubleshoot the problem with my a/c unit. He wore booties in the house and professionally presented several repair options for my consideration. Thanks to Hats Off for fixing my a/c.

Review 70 (2023-09-01 - Rating: 5)
After dealing with another a/c repair guy,who told us that we needed an entire unit, we called Hats Off..they came out within a couple of days, gave us an honest estimate (that wasn’t $400, like the other company) informed us that we didn’t need to replace our entire unit, only a part on the motherboard. Ordered the part and was out within the week. Not only repaired what was broken, but went over what the other company “repaired” they even added 4lbs of refrigerant and were stable able to finagle the cost enough to stay as close to our estimate as they could (within $30) Jake was prompt, polite, knowledgeable & understanding of our situation.. I will, not only, be using Hats Off again, but I will recommend them to anyone who asks!! They saved us around $9000!!

Review 71 (2024-06-17 - Rating: 5)
Ryan was my tech this time and he was very respectful and explained everything to me in detail. Wished I would had them install my air conditioner when it needed replaced.

Review 72 (2024-11-26 - Rating: 5)
Fantastic and very knowledgeable company! Trustworthy and courteous technicians, very fairly priced!

Review 73 (2024-02-05 - Rating: 5)
Called them on a chance based on reviews. From the office staff, to techs. All positive things to say. From respecting the home to thoroughly inspecting the unit. They found out that Atlantic Heating & Cooling installed the unit incorrectlyand didnt set the thermostat correctly (all done under a house flip). 100% recommend giving them a shot.

Review 74 (2023-11-17 - Rating: 5)
I respect honest business, especially in a world that’s so dishonest. I’ve been using hats off for almost a year and have always loved working with them. Our tech has always been so kind and on time. Today we had a little hiccup that rubbed me the wrong way. Donald immediately called me to address a situation that was brought to his attention. He took full responsibility on behalf of the company & insisted on making it right. I respected his accountability, prompt phone call and apology. Mistakes happen, we’re human; but THIS is how you do good business, by listening & understanding a costumers concern and fixing it. So thank you for that, I appreciate it more than you know!!!

Review 75 (2023-08-31 - Rating: 5)
In full transparency, we were a little suspicious about reaching out to a company w/so many “5-star reviews.” But, we’re SO glad we moved forward with our decision! Now, we clearly understand, why they’ve earned so many 5-star reviews. They were AMAZING! And, we are thankful to weigh-in with yet another 5-star review!! We can’t thank you enough for great service, at a fair price. 👍🏼

Review 76 (2025-01-02 - Rating: 5)
Great service, perfect timing, they handled business properly.

Review 77 (2023-07-05 - Rating: 5)
Of course my AC had to stop working late in the afteroon on the 4th of July. I called Hats Off and they arrived within 30 minutes. 30 minutes after the repairmans arrival, my AC was up and working. I was so amazed. It was a great experience especially because the repairman had all the parts on hand and was so very knowledgeable at what he was doing. GREAT SERVICE. I want to give a HATS OFF TO HATS OFF AC repair service. They have my business.

Review 78 (2023-09-14 - Rating: 5)
Absolutely Blown Away by their professionalism. No surprise why they have such a high rating in the industry.Very impressive. The technician was very quick and determining the issue and resolved the problem and had me back online in minutes. After that he went ahead and did a full maintenance made recommendations, and wham bam I am a happy customer!!

Review 79 (2023-12-14 - Rating: 5)
The technician that came was Ryan, he was very polite and professional. He told me exactly what he was doing and showed me pictures of exactly what was wrong with my heating unit. He very courteous and he made sure he didnt leave a mess.

Review 80 (2023-04-13 - Rating: 5)
Hats Off Heating & Cooling is hands down the best!!!!! Bo is very responsive and quick to get us quotes for a new HVAC system. He has a zero sales approach, explains everything, and works to get exactly what you need. He identified what would work for our house, quoted out three different brands, and then explained how each system would work for us. His crew, Blake and Chris came a few days later to install everything. Blake and Chris have an above and beyond work ethic, they are extremely professional and didnt stop until the job was done. In one day they removed the entire old system, installed the new one and had it up and running right before the heat hit to make sure we had a running A/C. On the tech side, Hats Off is on point. Donald fully programmed the smart thermostat and didnt leave until we were fully integrated with our smart devices. If you need any HVAC needs, look no further Hats Off Heating & Cooling is the company to go with.

Review 81 (2023-09-23 - Rating: 5)
Bo Juel, Chris, and the Team at Hats Off Heating and Cooling were very knowledgeable in repairing our Geothermal system and installing our new 4-Ton Trane HVAC system. Great Qualities: Accountability, Politeness, Ability to Explain Characteristics and Operations of the Different Types of all HVAC systems which made our decision to replace our unit very easy. We wish we had discovered this business years earlier. We will highly recommend Hats Off to our friends. Thanks to Bo for a Job Well Done. A Great Company to Work With!

Review 82 (2023-08-17 - Rating: 5)
First time using this company and it wont be my last. The technician that responded to my issue was very knowledgeable and provided me with solutions that made sense. He was vey patient with answering the questions that I had and was able to help us fix the problem that we have had for years. They provided us with 5 Star service!!! Hats Off Heating & Cooling should be your first call, you wont be disappointed.

Review 83 (2024-07-03 - Rating: 5)
Ryan with Hats Off Heating and Cooling was amazing. He called me when he was on the way. Made sure my system was ready for the hot summer. My experience from calling the office to scheduling my appointment was so easy. Everyone is professional and so helpful. Would recommend Hats Off Heating and Cooling 100%+ .Jo Anne/Virginia Beach

Review 84 (2024-06-05 - Rating: 5)
Ryan was great! He explained everything in layman’s terms and provided a number of options to help address my issue.

Review 85 (2024-04-10 - Rating: 5)
Great service on time and was a pleasant experience. It was comforting to know that the technician was very educated and knew exactly how to take care of our problem in a timely manner. I would highly recommend them.

Review 86 (2023-07-21 - Rating: 5)
Bo and Brandon were awesome! I was running late for the appointment in which they accommodated. Upon approach, I already knew we picked the right company. I would like to thank you for your time and service. My family will be able to sleep tonight!

Review 87 (2023-07-31 - Rating: 5)
These guys were amazing!!! Super happy with service and job done. Ryan, Blake and Chris were excellent technicians and Donald did a great job making it happen. Quick and honest work!!! Highly recommended!!

Review 88 (2024-05-05 - Rating: 5)
Bo and Chris with Hats Off Heating and Cooling made a complete installation of my new Bosch Geothermal unit yesterday in about 5 hours.I was impressed with their professional workmanship and their skill with the installation. The new unit was put in place where the old unit was and they skillfully fabricated the metal box to seamlessly connect the unit to the house HVAC distribution system.When finished the work area was cleaned up and the new unit looks great!I will be using Hats Off for any of my future HVAC services in the the future!Thanks Bo and Chris for a job well done!

Review 89 (2023-06-29 - Rating: 5)
I use Hats Off for my home HVAC needs and my Business needs. They came out yesterday to service our commercial unit. They are professional, knowledgeable, and precise. Will continue to use them in the future!

Review 90 (2023-04-10 - Rating: 5)
The best hvac company I have ever used! Our hvac system broke and Blake was able to stop by the very next day to check it out. He was booked up and made room for us just a few days later for a completely new install. They are very professional and quick to respond. I will be using and recommending them to everyone. Thank you Blake and Chris!

Review 91 (2019-12-08 - Rating: 5)
I highly recommend this company. I called Commonwealth Comfort to see if it would be possible to reconfigure the duct work that went to the range hood,. My counter top microwave had broken and I was replacing the range hood with a microwave but the duct work was not compatible. The home improvement store that was to install it.was unable to do so. I called Commonwealth Comfort and spoke with Bo, I described the problem and sent him pictures to see if he would be able to make the needed adjustments. He responded that he could absolutely do it. He even asked if I would like for him to install the microwave while he was there. Yes, thank you and please! You never know how much you depend on a microwave until you are without one. We agreed upon a date and time with a 2 hour window and a call 30 minutes prior to arrival and I received an email confirmation. The work went smoothly with no issues. Bo was very personable and did a great job with the duct work and the installation of the microwave.. He also thoroughly cleaned up the area. I will definitely be using the company in the future and recommending to others.

Review 92 (2023-09-08 - Rating: 5)
Power surge took out my A/C cooling. Contacted Hats Off because of their excellent online rating reviews. They came out next morning & fixed the problem. They were great!

Review 93 (2024-08-02 - Rating: 5)
Awesome, very professional. Scale of 1 to 10 your team gets a 10 no doubt. 8th

Review 94 (2024-11-11 - Rating: 5)
Boys are very educated!!Thank you Rayn O.Professional service)))

Review 95 (2024-12-06 - Rating: 5)
I am a repeat customer with this company, and I am always impressed with their knowledge and professionalism. I highly recommend this company.

Review 96 (2024-07-02 - Rating: 5)
The service came the same day that I called when our A/C stopped. The price was reasonable and quickly repaired. He was very polite and pleasant.

Review 97 (2024-10-19 - Rating: 5)
Very thorough. Told me exactly how it was with no sugar coating. Gave me my actual options and their professional opinion. When I hired them to actually fix what my problem was, they completed it (a pretty sizable task) within a few hours and everything passed the citys codes. Highly recommend these guys.

Review 98 (2023-04-06 - Rating: 5)
Hats Off is the only company I will ever use! They showed up fast and fixed the problem when others couldn’t. They were very professional while completing the tasks quickly so my family could be comfortable again. Thank you Hats Off.

Review 99 (2023-06-19 - Rating: 5)
Donald with Hats Off Heating and Cooling came out to troubleshoot our AC. He was on time, extremely knowledgeable, and the cost of the troubleshoot was reasonable. Would recommend them any day over some of the larger companies in this area.

Review 100 (2022-10-20 - Rating: 5)
I have used Hats Off since I bought my house. They are always on time, professional and logical/knowledgable when approaching all my repairs. I always feel I get an honest price and even more honest team. Blake has helped us with multiple repairs, but this last one was a gas line replacement. They did an outstanding job from dealing with the permit, finding the leak, replacing the line.. affordable, fair, caring most importantly honest. 10 out of 10 would reccomend everyone use them for any services they need. Hats Off Heating and Cooling is amazing.

Review 101 (2020-11-02 - Rating: 5)
Our upstairs AC went out in the middle of a heatwave in August and every company we called said that it would be at least 2 weeks before anyone could come take a look at it. Commonweatlh was recommended to us, and to our surprise they came out the very next day!!! They repaired the unit to get us through until the unit and all of the duct work could be replaced. They were courteous, professional, timely and very reasonably priced, and I highly recommend Commonwealth Comfort, Co.!!!!

Review 102 (2024-05-29 - Rating: 5)
Had leak with outside unit Trane 4 Ton . Excellent service and friendly consultation. Highly recommend for installation and services.

Review 103 (2024-10-30 - Rating: 5)
Very satisfied customer! Excellent customer service and incredibly helpful.Thank you!

Review 104 (2021-03-28 - Rating: 5)
The owner Bo is one of the most knowledgeable HVAC guys I know! They have been helping us out for years and I always know I can count on his team to produce good quality work at a fair price! I love the honesty and transparency you get with them and will highly recommend them!

Review 105 (2023-11-10 - Rating: 5)
I just met Ryan this am for an estimate to check out my duct work. He came up with the perfect solution to increase heat flow to my bedroom and bathroom. Prices were inexpensive and he suggested starting with something simple rather then go into expensive ductwork.

Review 106 (2023-01-25 - Rating: 5)
Repaired gas leak on my hot water heater that was the fault of the plumbing company that installed it. Nut just needed tightening, but the original plumbers were going to charge over $200 just to come out because it had been over 90 days. Hats Off charged very little to come out even though they are not a plumbing company. Nut was tightened, no more leak. Other problems with the installation were also pointed out to me so I could call a competent plumber to correct. Bo and Don helped me immensely with a BIG safety issue. I am very grateful!

Review 107 (2021-04-02 - Rating: 5)
Commonwealth comfort was a pleasure to work with. They were very professional and polite. They were on time for every appointment and did a great job for me. I would highly recommend these guys to anyone. They clearly take pride in their work.

Review 108 (2024-05-02 - Rating: 5)
I called on Monday and got next day service. The technician Ryan Obregon was on time and great to work with. Thank you.

Review 109 (2024-07-02 - Rating: 5)
Best HVAC company ive ever used. Responsive. On time. Honest

Review 110 (2022-11-13 - Rating: 5)
We had an outstanding experience with Hats Off Heating & Cooling!! They were very responsive, professional and efficient. They made sure we were informed of everything they were going to do and very honest with us throughout the entire experience. We will definitely be using them in the future again!!

Review 111 (2020-01-22 - Rating: 5)
They were able to immediate service my unit. On time service. Called to check in prior to arrival. Service mechanic was polite, cleaned everything up. Was able to explain the issue in plain language. My thermostat was under warranty, they called the company to explain the issue, making my life a lot easier. Would highly recommend to anyone. Just moved here a year ago, they are now my company of choice.

Review 112 (2021-09-16 - Rating: 5)
Bo and Aaron with Commonwealth Comfort were excellent! Bo was responsive and understanding and fit me on the schedule when my AC stopped working properly. Aaron identified the problem quickly and explained the solution and was able to repair it the same day. I joined their yearly maintenance plan based on their professionalism and honesty. Highly recommend them!

Review 113 (2024-03-28 - Rating: 5)
Hats Off was able to identify and fix a problem with my AC unit that the original installer couldn’t. The original installer said the unit was fine but the house was not cooling. Bo identified the problem, Aaron did the repair, and they both got the unit running perfect! My hats off to the Hats Off team!!!

Review 114 (2019-02-28 - Rating: 5)
I am so pleased that I called Commonwealth Comfort. I got home in the afternoon from a trip and found my heat not working, Bo was able to come out the next morning. He diagnosed the problem and was able to fix it within a couple hours.I will be using them for all my HVAC service from now on. Reliable and reasonable (I called other companies and was blown away by their high pricing! Bo was professional and affordable) highly recommend.

Review 115 (2022-11-20 - Rating: 5)
Bo arrived and diagnosed the problem with our HVAC unit quickly. He came the next day with a new fan motor and had it installed and tested promptly. Very curtious and professional. I will have them do all of my HVAC repairs and maintenance in the future.

Review 116 (2020-01-15 - Rating: 5)
Had a problem with my heat pump and it turned out to be an air flow problem, that was the first problem that was fixed by Commonwealth Comfort. My central air worked fine after that. A few weeks later the compressor on my outside AC unit died and the gentleman did their best to find the problem and provided me with a portable AC unit until mine was fixed. I call that going above and beyond for the customer. They got the parts that I needed and I feel they were fair and honest in their pricing. Bo and Jake where the gentleman that did the work and they were knowledgeable, professional and friendly gentleman. I would highly recommend Commonwealth Comfort for your AC and heating needs.

Review 117 (2022-06-26 - Rating: 5)
Hats off HVAC crew is very impressive. They installed my new system, worked out the kinks (none of them their fault) and when one of the sensors decided to quit Bo spent a lot of hours trying to fix it. Trustable, honest, knowledgeable, straightforward, caring. The best!

Review 118 (2017-01-16 - Rating: 5)
Bo Juel did a phenomenally detailed job. He was timely, personable, and thorough. We had a challenging space to work with and he was creative and flexible with his approach. It was evident he wasnt just here to complete the job and be done, he wanted to complete it right. His price was extremely fair and well worth the time and effort he put into our hot water heater installation. Very professional and were pleased with the outcome of the project. Highly recommend.

Review 119 (2022-07-22 - Rating: 5)
Our AC was freezing up. I called made a appoint scheduled for next day. Tech on time professional- knowledgeable-, & we felt he went the extra 10 yards trying to find our leak. Repair completed- We are very happy with the service we received & Hats Off will be our “go to “ for now on! Patty

Review 120 (2023-09-09 - Rating: 5)
I called at 9pm and they were here first thing in the morning....diagnosed the unit and knew right away the issue. Jake fixed the AC in less than 5 minutes. A lot of other companies advertise emergency services available....I called 3 of them before Hats Off, and none could make it out underneath 3 days...Hats off to Hats Off!

Review 121 (2016-12-04 - Rating: 5)
Bo did an excellent job from start to finish. He evaluated our entire HVAC system before making any recommendations. Then he gave us several options to choose how to best fix our problems. The installation of our hot water heater was thorough and completed on time.

Review 122 (2021-09-29 - Rating: 5)
Ive been working with Commonwealth comfort for years and theyre hands down the best in the HVAC business. Always so caring and taking the extra step to make sure everything is perfect and well about my standards. Highly highly highly recommended!

Review 123 (2024-06-29 - Rating: 5)
Quick install. Cleaned up after themselves and had a very professional persona. Thank you.

Review 124 (2024-11-22 - Rating: 5)
Most excellent. Above and beyond as promised! Thanks

Review 125 (2024-04-12 - Rating: 5)
We love Commonwealth Comfort. They are so knowledgeable, honest and do great work from start to finish. We recommend them highly to anyone needing any type of HVAC or AC work and maintenance. They are wonderful, friendly and a joy to work with.

Review 126 (2022-11-29 - Rating: 5)
Installed a brand new system in my “money pit” 1951 home- they have always been very helpful, upfront, responsive and reliable and offer fair pricing to boot. Easy answer is if you need help with your HVAC- hire these guys!

Review 127 (2023-04-17 - Rating: 5)
The two technicians that came out were great. They were on time and ready to work. They were able to get the system taken out and put in a new one in a reasonable time which was about 4-5 hours.

Review 128 (2024-07-01 - Rating: 5)
Good experience from the initial call to the completion of my job. These guy’s are geothermal experts .

Review 129 (2022-09-01 - Rating: 5)
This company is top notch! They installed my AC last year. It was our new house. There were all kinds of issues with with the OLD system! In the dead of summer and they got the job done in three days. New unit, duct work and all. Two days ago the OLD water heater went out. The next day 2 hours and we had a new water heater and everything was brought up to code. Awesome company, great customer service without the BS.

Review 130 (2023-10-26 - Rating: 5)
Hats Off was extremely professional. I was very pleased with the quality of their work and responsiveness. I highly recommend them.

Review 131 (2024-10-19 - Rating: 5)
This is my 2nd time calling hats off and both times they were on time and did a great job. This time the heat wouldnt come on but when they turned on the heat it worked! I was a bit nervous this problem would return and Id need to get them back out. Luckily he took the time to power things off and back on, this time it didnt heat, I knew it wasnt just me. He found the problem to be a bad wire/connection and fixed it quickly.

Review 132 (2024-10-22 - Rating: 5)
Ryan was absolutely awesome and so knowledgeable and explains everything.

Review 133 (2024-09-13 - Rating: 5)
This is a company with integrity. There were technical reasons they missed an appointment and they admitted the error, apologized for the oversight, explained the issue without offering it as an excuse and corrected things with a discount. I never expect perfect but I do appreciate professional accountability and integrity. They are local and not a big box chain. All thumbs up.

Review 134 (2023-09-29 - Rating: 5)
Very helpful. Responded quickly to conduct gas line repair and find a way to repair fuel line in a difficult location to access effectively while minimizing impact on surrounding structure and keeping costs low.

Review 135 (2020-07-03 - Rating: 5)
Bo was not only quick to respond but exceptionally professional. We had been having the same issue with our HVAC drain line in the attic. His knowledge and willingness to figure out not only the issue, but the best solution sets Bo apart from other HVAC companies we have used. His pricing is also extremely fair and more reasonable than competitors. There is no doubt we will continue to use CommonWealth Comfort for all our HVAC needs!

Review 136 (2024-08-10 - Rating: 5)
Its aways a stressful situation when finding any contractor to do some work you need, well look no further. If your looking for a HVAC contractor I would highly recommend Hats Off.Fast and professional service from the dispatcher to the technician. I need some more work done and will use them again without question. Tip of hat to Hats Off. Thank you for a great experience.

Review 137 (2024-02-22 - Rating: 5)
I called at 830am for a heating issue and Brian was there by 1120am same day. Was very polite and check my whole unit over!

Review 138 (2018-01-02 - Rating: 5)
Commonwealth Comfort is owned and operated by Bo Juel, a native to Virginia Beach, VA.We were referred to Commonwealth Comfort by our home warranty when our furnace went out. Bo did everything he could to get to our house as soon as possible to assess the situation.He ran a very thorough check of our furnace unit outside and quickly repaired and fixed what was needed to restore our heat.Bo was extremely professional and courteous and is an all around great guy. I would refer his business to anyone.

Review 139 (2022-07-22 - Rating: 5)
Amazing guys, came out when everyone else said they were too busy. Gave me multiple options on one of my rental properties, Aaron, our tech, was very professional and laid everything out as it was. Couldn’t be happier and will definitely keep their number handy.

Review 140 (2020-02-02 - Rating: 5)
Commonwealth Comfort is wonderful to work with. Bennie (Bo) and Jake went out of their way to help us with purchase of Reme-Halo and to install at our convenience with a 2 hour window and a call 30 minutes prior to arrival. I immediately received an email confirmation after we hung up. Excellent price and the Reme-Halo is working! Would highly recommend this company and will be using them for any and all of my HVAC needs! Thank you!!!

Review 141 (2022-06-11 - Rating: 5)
Hats Off saved us. There is nothing worse than having your AC break on the hottest weekend of the summer.They were customer friendly, quick, thorough and explained the whole process step by step.There is nothing fun about spending money and having to have your AC fixed. They let us know each step of the way what they were looking at, why they were doing what they were doing and what needed to be done.Bo, the owner is personal and will make sure his team and he get the job done.Thanks Hats Off for making everything!

Review 142 (2022-12-21 - Rating: 5)
Really well priced and got out there quickly. I would definitely use them again. The employees who came to my house were really respectful and nice to my family. I totally recommend.

Review 143 (2024-12-23 - Rating: 5)
Ryan was a pleasure to work with and he spent the time to explain everything. Great company, highly recommend.

Review 144 (2020-01-11 - Rating: 5)
Commonwealth comfort has taking care of all my heating and cooling needs for over eight years now, and I highly recommend this company. I just recently had an air purifier installed in my home to help reduce allergies. I have also noticed a decrease in normal house hold odor such as pets and cooking! 👍🏼👍🏼

Review 145 (2022-01-26 - Rating: 5)
Bo from Commonwealth Comfort is the Heat! He is amazing and provides amazing support. He is very responsive and timely. He is fair and knowledgeable. 10/10 would use again, but probably won’t have to because of the quality of his work!

Review 146 (2021-09-07 - Rating: 5)
These guys were great and I would recommend them to anyone with AC problems. Bo and Aaron were punctual, quick at making the repairs, and the total charges were less than their estimate. I cant say enough good things about their service. Thanks guys.

Review 147 (2021-09-02 - Rating: 5)
The service they provided was excellent. This company was responsive and was able to get my ducts and vents replaced and get my AC back on in timely manner. Very professional and caring of our current situation. Bo and Blake went above and beyond in providing customer service. Will use them for any other services. Thank you we are now in our new home.

Review 148 (2022-01-25 - Rating: 5)
I’ve used Commonwealth Comfort multiple times over the years. Their quick response and timely work is exceptional. Being without heat or AC is not pleasant and I know that these guys will come through ASAP. Their ability to be forthright, friendly and professional is unmatched. If you need some top notch, hardworking, qualified, down to earth guys working on your HVAC system give them a call!

Review 149 (2021-08-30 - Rating: 5)
I was so pleased with the outstanding performance of Bo. I called and so worried that my ceiling might collapse but he instructed me what to do and he told me to be here in the morning and he did! Highly recommended and fair price.

Review 150 (2024-05-01 - Rating: 5)
Very knowledgeable. Always keep you updated when they will arrive.get it done right the first time.Highly recommend them.

Review 151 (2024-07-06 - Rating: 5)
Bo is the man. Hats Off to coming out on a Saturday and checking out our vents and cooling system.

Review 152 (2021-06-02 - Rating: 5)
Great staff that worked quickly and efficiently,walked me through every step of the process and were there for any questions I had. Had my new system up in running in a matter of hours very professional and clean. The crew that put my new system in were nothing less then great,good attitude very professional and helpful. Would never call another company for any hvac work other then commonwealth comfort

Review 153 (2021-02-05 - Rating: 5)
For years I have struggled with sinus related headaches. One month ago, Commonwealth Comfort installed an air purifier in my system. After two days the headaches went away and have stayed away ever sense. I am deeply grateful and appreciative - it has been life changing - some of this best if not the best money I ever spent

Review 154 (2024-10-02 - Rating: 5)
Quick and professional service. Sent pictures to show me the work done.

Review 155 (2024-07-14 - Rating: 5)
They are prompt and keep their appointments, excellant service.

Review 156 (2024-09-13 - Rating: 5)
Nothing but good things to say. Ive been using Commonwealth Comfort Company for a couple of years and wont call anyone else. This company gets it, especially Bo. They understand what taking care of your customer means. I always feel like a priority to them. Thanks guys!!.

Review 157 (2024-11-21 - Rating: 5)
Thank you Hats off for helping a senior couple stay warm

Review 158 (2019-11-27 - Rating: 5)
Bo is so professional, smart and a down right nice guy. I really appreciate him coming out last minute and his attention to detail. Ive used Commonwealth before and Id use them again. Bo is the best.

Review 159 (2023-08-29 - Rating: 5)
Great service! The tech team is always professional, responsive, they take the time to explain diagnostics and take care of repairs in a timely fashion.

Review 160 (2020-06-22 - Rating: 5)
Bo quickly came out and within a few minutes diagnosed our issue and had it fixed. He was very professional and honest with his recommendations. Will do business in the future!

Review 161 (2021-02-06 - Rating: 5)
I called Commonwealth because of an icing issue. Bo came out day of. Can’t thank him enough for the diagnostic and my peace of mind, knowing my mom is happy again with her system working as normal. You will be my ‘go to’ guy.

Review 162 (2022-11-11 - Rating: 5)
Bo came and repaired my hvac water pump on the weekend, so I could have AC. He arrived promptly, diagnosed the problem, and made the repairs. Great job!!

Review 163 (2024-06-30 - Rating: 5)
Words cannot express how fortunate we were to have Hats Off and Troy service our home. Hats Off has the be the premier Heating and Cooling company in the Tidewater area. Troy let us know at every step what was going on and what needed to be done to repair our AC unit in 100 degree heat. I want to express my sincere thanks to Bo, Blake and Troy and I look forward to our continued relationship and the HATS OFF best service we have ever had.

Review 164 (2021-05-25 - Rating: 5)
VERY HAPPY CUSTOMER!! Thank you Bo!! Bo and his team installed a 2 Ton Bosch also with RGF halo LED air purifier, 2-T6 Wi-Fi enabled 2/heat 1/cool heat pump thermostat. Troy McQueen referred us to Bo Juel for the excellent work his does. Top notch company!

Review 165 (2024-06-14 - Rating: 5)
We had our AC go out on a Wednesday, and we have a senior in our home who has a heart condition. It was 90° outside. Our home warranty company, Liberty Home Guard was NO help in getting a technician out to us. By Friday morning, we’d had enough. Another major HVAC company wanted to charge $150 for a diagnostic fee and couldn’t arrive until 3-6pm.In came Hats Off Heating and Cooling.With a 33% lower diagnostic fee, they fit us in at 11am. Our technician, Ryan O. was friendly, professional, and very informative. He worked quickly and efficiently to get our AC working again.We’re very pleased with Hats Off and highly recommend them.

Review 166 (2022-08-09 - Rating: 5)
I heave been using the service from Bo for years and the only way I would use anyone else is if he Left the industry. I recommend Bo and his services, AC, heating maintenance, you name it they get the job done‼️

Review 167 (2020-12-02 - Rating: 5)
Honest , fast and reliable service is very hard to come by. Commonwealth got me in their schedule, quickly diagnosed my problem and got our heat cranking again. Class act

Review 168 (2021-02-02 - Rating: 5)
These guys went above and beyond on my service, man that one dude with the sick beard got skills. He must have a great barber because his beard was as flawless as was the service provided. Bless up

Review 169 (2022-12-20 - Rating: 5)
Very knowledgeable. Dont waste your money on someone else. Get it fixed right the first time. Highly recommend. Hats off to the company.

Review 170 (2022-08-28 - Rating: 5)
First class services and very knowledgable. They take the time to make sure the job is done right. Fully recommend and will use them for all problems and situations.

Review 171 (2022-11-19 - Rating: 5)
Donald was true professional, he came in and troubleshot the issue with my furnace, and had it up and running in no time. Truly appreciate the service these guys provide; once again, thank you!

Review 172 (2024-11-16 - Rating: 5)
The guys are very professional and knowledgeable

Review 173 (2024-08-21 - Rating: 5)
Troy and Bo work really well as a team.

Review 174 (2024-06-18 - Rating: 5)
Next day service on the hottest day of the year. Troy was very professional. I would recommend this company for your cooling and heating systems needs.

Review 175 (2020-06-26 - Rating: 5)
Im very pleased, Im a business owner, my ac went out, someone contacted me immediately and no more than an hour went by someone was there to access the problem. Im very pleased I called them and will do so for any future repairs etc.

Review 176 (2024-10-10 - Rating: 5)
Always there when they are needed. Extremely polite and professional and they get the job done.

Review 177 (2024-02-05 - Rating: 5)
Wonderful customer service. Friendly, attentive and timely!! All the things a customer could hope for in a business.

Review 178 (2024-09-04 - Rating: 5)
Bo, Emily and their team are the best!!

Review 179 (2024-06-08 - Rating: 5)
Very professional and knowledgeable company. A quick turnaround

Review 180 (2022-08-30 - Rating: 5)
Aaron my tech provided prompt, courteous and knowledgeable service on our outside unit. He will get the job done!

Review 181 (2024-06-11 - Rating: 5)
Bo runs a nice small company fair prices responds promptly and I can trust him both with my house and the referrals I give him thanks

Review 182 (2024-04-04 - Rating: 5)
Amazing customer service and great, quality work. Highly recommend!

Review 183 (2023-07-06 - Rating: 5)
Technician was very thorough in his explanation of the problem and what my options were I was very impressed

Review 184 (2024-12-06 - Rating: 5)
Service tec was thorough and professional

Review 185 (2022-02-22 - Rating: 5)
Bo and his technicians are on time and professional. I highly recommend them to anyone needing HVAC services.

Review 186 (2022-04-01 - Rating: 5)
Did a great job of installation. Very neat and courteous. Cleaned up everthing. Will use for yearly maintenance check.

Review 187 (2022-05-02 - Rating: 5)
Tech was on time and was very professional and knowledgeable. He was very thorough and efficient. Great job!

Review 188 (2022-10-28 - Rating: 5)
Very responsive, professional, knowledgeable, and reasonable. The technician identified the problem quickly.

Review 189 (2021-11-21 - Rating: 5)
Bo and his team were great. Very responsive and better value than with other companies.

Review 190 (2024-06-05 - Rating: 5)
Great phone service. Knowledgeable and professional technicians

Review 191 (2023-03-03 - Rating: 5)
Hats off was able ti identify and fix the problem that 5 other companies couldn’t. I highly recommend them

Review 192 (2024-02-14 - Rating: 5)
Our tech Ryan was very nice and knowledgeable. He gave me a courtesy call to let me know that he was stuck in traffic and would be a little late. Got to the house and got right to work!You want a company that truly cares, give these guys a call!

Review 193 (2020-08-06 - Rating: 5)
Id break my AC just to have these guys come fix it again. Fast, professional, and cool people. They replaced my capacitor in minutes.

Review 194 (2022-10-26 - Rating: 5)
We had some air conditioning lines moved because they were in a wall that was going to be moved.

Review 195 (2024-06-13 - Rating: 5)
Great group of people! Amazing work!

Review 196 (2023-11-22 - Rating: 5)
Absolutely amazing customer service. Hats Off completely replaced our entire HVAC system. This included a new unit and all the ducting in our crawlspace and attic. They put in Honeywell zoning system and a whole house air purification system. Anytime I had a question or idea I sent the Owner Bo a text and he was always very responsive. All his employees are top notch and good people. He gave me a great price and he was able to get the whole project done in just a few days of work (right before thanksgiving). Stop your search for a good heating and cooling company. You can’t do better than Hats Off. Got to go with Bo!

Review 197 (2024-03-15 - Rating: 5)
Great people to work on my HVAC system the technicians are knowledgeable and respectful. The customer service is amazing and the office employees go out of their way to make the appointment easy to fit my schedule