A1 Sewer & Drain Plumbing & Water Heaters

Located in Virginia beach, Virginia

Address: 516 S Military Hwy, Virginia Beach, VA 23464, United States

Phone: +1 757-505-7165

Rating: 4.8

Services

On-site services
Online estimates
Wheelchair-accessible car park
Repair services
LGBTQ+ friendly
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
Anthony and Danny did a wonderful job. They were very kind and professional and everything was done just like they said they would do. I spoke to Jerry before the job was done about my concerns All the staff was very helpful and listened . This is my second time using them . You have a very satisfied happy customer. Thank you so much! We had a clean out valve installed with new pipe and bushes removed. We also had CJ come out over the weekend to remove the clog and he showed my husband and I the shrubs roots had grown into the pipe obstructing the flow and caused the back up. He also was excellent ! I highly recommend this company.

Review 2 (2024-11-29 - Rating: 5)
Jordan Hoffman is phenomenal! Hes been so knowledgeable, respectful and just a good human! There was never any pressure, or unnecessary suggestions or cost recommendations. He arrived on time got the job done, explained everything and got us back in working order. From the first call, the customer service team was so kind and super easy to schedule. Very highly recommend A1 Sewer and Jordan! We definitely know who to call if we have any further plumbing issues again! Thank you so much Jordan!

Review 3 (2024-04-03 - Rating: 5)
That’s the second time we had this team guys do a job. First it was a leak in the sewage system and they had to break through the concrete and do extensive repairs and replacement.They did an amazing job. Then we had a leak in the upstairs bathroom and they did an excellent job and spilt the bathroom into 2 full bath where there was one before.they are on time, thorough with their job and professional.Benny and Robert were a great guys easy to talk with and great at what they do. They are knowledgeable and I would recommend them highly.

Review 4 (2024-12-04 - Rating: 5)
We had a major leak in our laundry room wall due to (what we would discover was) a broken washer drainpipe. A1 was very communicative and set up an appointment even while we were still fighting with our insurance. Dispatch kept us well informed on the day of our appointment. Patrick was very professional, knowledgeable, and was able to quickly identify and fix our problem. And the cost with parts and labor was still less than half of what our insurance deductible would have been. Highly recommended.

Review 5 (2024-12-30 - Rating: 5)
Jordan and A1 are fantastic. He came in diagnosed the defective connection and had it repaired in less than an hour. He was professional, took time to explain everything and then walked through once the repair was done. Second time using this company and the second time my w precarious were exceeded.

Review 6 (2024-10-18 - Rating: 5)
I was thoroughly impressed by the proficiency and superior quality of work demonstrated by Patrick and Glenn. I highly recommend A1 Sewer & Drain Plumbing & Water Heater for their exceptional services. The entire staff exhibits a remarkable level of professionalism and interpersonal skills.

Review 7 (2024-12-27 - Rating: 5)
On the evening of December 23rd, my washer drain overflowed into the laundry room and my living room area. After getting up all the water, we noticed the next day that dirty water began to rise in our kitchen sink. We called A1 and made an appointment for the day after Christmas. The problem worsened, so A1 sent Justin on Christmas Day!! He was awesome- found a major clog in the main drain line and pulled out all kinds of yuck! After plunging the sink drain, everything drained properly. His nickname is “Drain King” for a reason! Great job, Justin!!

Review 8 (2024-10-09 - Rating: 5)
Had a problem with our hot water tank not producing hot water. Our technician, Mike H., was straight forward and gave us our options. He even said if we wanted to find other prices that theyd price match (from certified companies). We decided with getting a new tank and thankfully we did because it started leaking while they were working on it. They came Tuesday to do their initial inspection, then came Wednesday to install out new hot water tank! Very happy with the service and friendliness. He also kept shoe covers on and made sure to keep doors closed since we have pets. Highly recommend

Review 9 (2025-01-04 - Rating: 5)
It was a Christmas Blessing that we called A1 and CJ showed up for the job on Christmas Eve ready to roll. Personable, Professional and a Joy to have in our home. He wasted no time got the job done was pleasant and knowledgeable knew exactly what needed to be done and literally saved Christmas at our home. We will only call A1 in the future and ask for CJ. Thank you for excellent service.

Review 10 (2024-12-23 - Rating: 5)
Chris arrived on time and was friendly and professional. He diagnosed and resolved our plumbing issue quickly and cleaned up his work area before leaving. Overall, it was a great experience with great service. Highly recommend A1 Sewer and Drain. Thank you Chris!

Review 11 (2025-01-05 - Rating: 5)
I am so grateful for Mike and A1 for being able to replace my linking water heater on a Sunday. Mike did an excellent job would recommend him and A1 for any plumbing needs. Will be using this company again.

Review 12 (2024-12-17 - Rating: 5)
Chris Dale from A1 was awesome! He fixed my bathroom sink in a timely manner and was very professional. He even walked me through exactly what he did in case this problem ever arises in the future. Great service, I highly recommend.

Review 13 (2024-12-05 - Rating: 5)
I recently hired A-1 Sewer & Drain for some plumbing work, and I can’t say enough great things about their service! From start to finish, they were professional, punctual, and incredibly skilled. They quickly diagnosed the issue, explained everything clearly, and provided a fair and transparent estimate before starting the job.The team worked efficiently and left everything spotless when they were done. Not only did they fix the problem, but they also gave me helpful tips to prevent future issues. Their attention to detail and commitment to quality truly set them apart.If you’re looking for reliable, honest, and exceptional plumbers, I highly recommend them! They’ve definitely earned a loyal customer in me.Thanks Prince Kumar, Kaige Hughes-Johnson & Co

Review 14 (2024-12-27 - Rating: 5)
Ray H was extremely professional, knowledgeable, and took care of my issue quickly! Every step was explained and any and all questions were answered. Thanks so much to Ray and the A1 Team! If you need plumbing services look no further than them!

Review 15 (2024-11-20 - Rating: 5)
Josh was AMAZING! Very respectful from the jump! He came in to my house and figured out my issue in a matter of seconds. He was able to repair my kitchen sink faucet in a matter of minutes AND give me guidance on how I can prevent future occurrences. ALSO, he saved me $515. Thanks Josh, you’re AMAZING!

Review 16 (2024-12-10 - Rating: 5)
6:00am on Saturday is no time for plumbing issues and yet there it was. Laundry in the washer soaked and both bathrooms unusable. Called my plumber but got voice mail. They don’t do weekends. Who to call? I had no idea. This had the potential to be a terrible, horrible, no good, very bad day. A1 Sewer and Drain was recommended in the Neighborhood app. I gave it a shot and gave them a call. I now have a new plumber! Will definitely use them again. Prince was. very knowledgeable and polite and guided me through next steps. The young lady on the phone that scheduled the appointment was kind and sympathetic. Highly recommend this business!

Review 17 (2025-01-03 - Rating: 5)
Ray from A1 Sewer & Drain did good things. We had two issues, water heater and toilet. He quickly diagnosed the problems and fixed them. Fortunately, water heater was a minor fix but Ray pointed out wear and tear and the fact that water heater is under warranty for a few more years, so all good. Ray also coached us up on maintenance to avoid future problems. It was a very good experience. Thanks, Ray!

Review 18 (2024-11-11 - Rating: 5)
CJ was awesome. He arrived promptly and assessed my situation. He looked into all options available and explained them to me clearly. Once job was complete he left the bathroom neat and clean. I would highly recommend A1 Sewer & Drain.

Review 19 (2025-01-07 - Rating: 5)
Jordan was extremely professional and polite. He diagnosed the problem quickly and had it repaired before I had a cup of coffee. Thanks for the great service!

Review 20 (2024-12-29 - Rating: 5)
Was impressed with the work execution of Mr. Nixon. Prompt and, knowledgeable to the task at hand. Mr. Nixon, time management was on par, and exhibited excellent peoples skills. I definitely would recommend the service of the Company.

Review 21 (2024-09-16 - Rating: 5)
James and John came to our home to repair our non-functioning toilet. Individually and together they were a joy to have in our home. This is not something regularly reported of repair people who go into homes. Each of these men were knowledgeable and professional in how they explained the issue & the repair needed to restore it back to a functioning toilet. Then James and John efficiently completed the job. It is so good to work with people who enjoy what they do for a living. Also, their individual personality and character complement each other and added to the fact that this repair visit was well received. We look forward to working with them again in the future if/when a plumbing need arises.

Review 22 (2024-12-09 - Rating: 5)
Josh Blake must be one of the finest professionals we’ve had service our home. He embodies the very essence of professionalism: knowledgeable, efficient, and very courteous. My wife and I remain loyal to A1 Sewer and technicians such as Josh and his colleague, Patrick.

Review 23 (2024-12-29 - Rating: 5)
He was very professional and knowledgeable about the issue at hand. We said we only had heat in the kitchen sink. It took him 15 minutes to fix the issue. CJ arrived earlier than the appointment time. Yay, for hot water.

Review 24 (2025-01-08 - Rating: 5)
Lee came into my place and fixed my leak in a safe timely manner. Lee was such a nice person, very polite and friendly! Lee knows his job & is very hard working! Please ask for Lee

Review 25 (2024-11-04 - Rating: 5)
Cj was so great. Weve been without hot water for a little over a month and had scheduled a appointment for today at 10am Cj called at 8 to let us know that his 9am appointment had canceled so he could come earlier than anticipated which was great he came around 8:50 was very friendly told me how much it would be to get the job done and was here about 45 minutes and job was complete. Oh and the young lady that scheduled the appointment was amazing I believe her name was Angel you all really exceeded my expectations and I will definitely be a returning customer. Thank you guys so much.

Review 26 (2024-12-02 - Rating: 5)
I would like to say how pleased I was with the service from my technician Jordan Hoffman of A1 Plumbing. He was prompt and very courteous. He also explained everything that needed to take place. There were no hidden charges and was very clean and efficient. His customer service was exemplary!!! You are a true example of Professional!!!!!

Review 27 (2024-12-05 - Rating: 5)
Mike Hannah was very professional. He showed up on time, his work van was clean which says a-lot about the employee and the company. He was quick and efficient and the pricing was fair. When he finished the job he checked several times to ensure there wad no more leak and that the repair was complete. He cleaned up after himself and was professional thru ought the job

Review 28 (2024-11-12 - Rating: 5)
Lee came and inspected everything and made sure I understood what he was doing and why. It turned out that i had no leak and it was the water supply to my fridge that was spraying the ceiling which in turn was dropping water onto my floor. He already had the saw to cut the ceiling but because he found that where the water was coming from BEFORE he cut my ceiling, he did not need to because it would have been no use to do that. Prevented me from doing more work not to mention more expenses to patch the hole which didnt need to be there on the first place. Highly recommend them!

Review 29 (2024-09-28 - Rating: 5)
Jeronmy was excellent! I had never had a plumbing emergency before and had no idea what to expect but from my first phone call to A1 I was put at ease. A technician was dispatched within just a couple of hours and he was skilled, personable and got the job done. And the fees for an emergency appointment were fair and affordable—will 10/10 call A1 next time we need help!

Review 30 (2024-12-12 - Rating: 5)
A1 Sewer and Plumbing has providing me with exceptional service. Braxton lead a team of efficient and professional technicians who took great care in making sure that everything was done well. He explained everything that they were doing keeping me updated throughout the process. JD (Justin) was able to repair the initial problem and came to help with the larger repairs. They cleaned up everything when they were finished and put my mind at ease. A great company that cares about their customers. Thank you.PTerry

Review 31 (2024-11-14 - Rating: 5)
Josh performed a gas stove conversion from natural gas to propane and installation of the same stove. He was very knowledgeable about the work and personable. He worked neatly and efficiently to successfully complete the work expeditiously. Josh is someone I would personally recommend and A1 took care of us. Thank you A1.

Review 32 (2024-08-26 - Rating: 5)
From start to finish this company was very polite and professional. During the initial contact, the booking reps were responsive and were able to get my job in within 3 business days. The job was performed by Josh who was not only professional but very knowledgeable. Additionally, Josh didnt have a specific part on that day and scheduled a return appointment on site as early as the next day. This company is efficient, professional and a solid choice for any plumbing or sewage need.

Review 33 (2024-08-08 - Rating: 5)
“Patrick provided excellent service. I was provided several service date/time options that were quick and convenient. I received texts when Patrick was on his way that included a picture for verification. He arrived at the start of his service appointment windows. He was kind and thorough with diagnostics and options. He provided thoughtful updates on parts and return date options for install. Great experience all the way around.” -Kim S.

Review 34 (2024-09-06 - Rating: 5)
Ben was extremely professional and helped fix the initial problem a year ago. He then happened to be the guy who came out and fix my two way clean out line. Great work and they cleaned up after themselves when the job was all done. All and all great experience with this company. Will definitely be using them for any future plumbing projects!

Review 35 (2024-10-23 - Rating: 5)
Jeronmy and Willie were outstanding! Jeronmy, as the lead technician, was extremely knowledgeable and thorough and they worked very well together as a team. I had a simple preventive maintenance procedure to have my water heater flushed, but with their amazing customer service, extensive knowledge base and delightful personalities, I think I will request them for any future Plumbing work I may require.I have had A1 provide service for a few issues now and they truly live up to their name, I have yet to have a bad experience.

Review 36 (2024-11-14 - Rating: 5)
Patrick was stellar! My husband snapped a pipe while trying to install our new garbage disposal which left me without a working sink or dishwasher right before he went out of town. A1 came out to survey the work the same day they called and worked with my work schedule for the repairs. Patrick called before he arrived so I could meet him on my lunch break. He told me the work that needed to be done, he laid down a drop cloth before he started his work, I left to go back to work and he sent us pictures of the completed job, and he called me to explain what he did, and confirmed that everything was cleaned, locked up and secured before he left. Patrick did a fantastic job! And I was thrilled to come home to not just a working kitchen but a clean kitchen too! Thank you, Patrick!

Review 37 (2023-07-04 - Rating: 5)
We had a great experience with the A1 team. Alex and the team assigned to our sewer line replacement were respectful, communicative, and hardworking. Even through rain storms and unexpected obstacles that came up as work progressed they kept on top of everything and kept us in the loop with what needed to be done. Job site was kept clean at the end of everyday. Highly recommend this company and we would definitely use them again.

Review 38 (2024-10-03 - Rating: 5)
After deciding to stop using the plumbing company that I had been using for many years, due too many recent bad experiences, I found A1 Sewer and Drain on the Thumbtack app. After sending them a message on Thumbtack, I received a call from A-1 within about 10 minutes. They scheduled a next day appointment for me. The next morning I got a text message from A-1 that the tech was on his way and it even included a photo of the tech, Matthew. Matthew was professional and polite. He got the small job done quickly. I appreciate the entire experience and customer service that I received from A-1 and will continue to use them in the future.

Review 39 (2024-11-16 - Rating: 5)
Josh called on his way to the house. Came in and was very professional! Did a fantastic job plumbing up for two showers and roughed in for a shower drain. Excellent service! Answered any questions we had in a way that we understood perfectly! Very satisfied customer once again!

Review 40 (2024-12-20 - Rating: 4)
Jordan was able to replace the elements in our Hot Water Heater quickly using a universal replacement kit we purchased from a Big Box store.He was able to give me a quote before starting the job and also give me a quote on how much to replace this 25 year old Rheem that has seen better days, when we are ready to do so.

Review 41 (2024-09-26 - Rating: 4)
Had a hiccup in the beginning but very pleased with the finished project. I like to give a special thanks to Tim G and Germ Nixon for the special attention they gave this job. I appreciate you guys for everything you’ve done.

Review 42 (2024-09-11 - Rating: 5)
Jeronmy was efficient, very professional, knowledgeable and actually did the job fully! No temporary quick fixes!! His professionalism was greatly appreciated. Special Shout Out to the customer service team who takes the calls after hours as well! I appreciate their professional courtesy and patience with me on our call.

Review 43 (2024-10-21 - Rating: 5)
They do great work in a timely manner. And the technician who came out was very informative and easy to work with. To add on to that he was more than happy to answer my questions and show me important details to notice through visuals under the house.

Review 44 (2024-10-18 - Rating: 5)
Great company, and employees that take pride in their work. Thank so much for fitting me into your schedule within 24 hours of my phone call. They came out the same day that I called and inspected the job, wrote me an estimate, and came out the next morning with the new well pump and pressure tank, and all needed materials. Finished up the install and checked everything out. Again thank you for your quick service.

Review 45 (2024-10-26 - Rating: 5)
I was beyond impressed by the proficiency and superior quality of work that Tim demonstrated. He was fast, efficient and honest. He does excellent work in a timely manner. We appreciate Tim more than anything for helping us with multiple issues such as our water lines, hose spicket, and washing machine valves. Tim definitely provides A1 service! ⭐️

Review 46 (2024-12-10 - Rating: 5)
A1 has sent out Chris to us twice now and he has been exceptional both times. He is punctual, professional and very knowledgeable. We appreciate the awesome service A1 has provided us.

Review 47 (2024-08-28 - Rating: 5)
I used their services recently and I was very impressed! The customer service was outstanding… and they were very professional. It was a very easy process and everyone in the office is very nice. Braxton and Shawn were VERY respectful to me and my family. They were quick and precise with fixing my plumbing and pipes issues. 10 out of 10… I recommend using them!

Review 48 (2024-09-26 - Rating: 5)
Brandon with A1 did a great job unclogging our shower drain. We tried everything and could not fix it, so we scheduled an appointment with A1. Our appointment window was 2 p.m. to 5 p.m. Brandon arrived promptly, assessed the drain and quickly fixed it. He ran the water afterwards to show me that the drain was clear. He even cleaned the area around the drain once he finished his work.I was so impressed with his prompt arrival, professional service and expertise. I would highly recommend this company and Brandon Rountree for any plumbing needs. The price was also reasonable and competitive to other quotes that we received.

Review 49 (2023-08-24 - Rating: 4)
A1 Plumbing we’re very responsive to our inquiries and they responded to our leaking water heater emergency as soon as possible. Ralph initially came out to identify and address the problem with our water heater and then Logan came to install our new water heater, bring everything up to code, and dispose of the old heater. Overall we are very satisfied with the service we received from A1 Plumbing and we will go to them in the future should we have any other service needs.

Review 50 (2024-12-30 - Rating: 5)
Ill be calling for future work for sure, CJ was polite, pleasant, and prompt. Explained the repair, and was right on time with his estimated repair time too.Thanks

Review 51 (2024-12-23 - Rating: 5)
Excellent service. Justin Dix was very professional. He found our issue and fixed it quickly. He even asked if I anted him to mop the floor because there was still water there. So very happy with the service.

Review 52 (2024-11-01 - Rating: 5)
A1 Sewer and Drain provided excellent service with getting a warranty replacement for my tankless hot water heater. Being without hot water is unpleasant and A1 ensured the downtime was minimal. A1 Technician John Lewis is by far the best technician I have ever dealt with. Hes honest, forthcoming with information and very thorough with the entire replacement process from acquiring the new unit to complete installation and system verification.

Review 53 (2024-10-21 - Rating: 5)
A1 plumbing is a fantastic company! My home was in need of new piping due to root damage. A1 did an amazing job with the entire project and I have no complaints! Thank you Prince and Kaige for providing such great service for my family! - Mr. & Mrs. Oneal

Review 54 (2024-11-28 - Rating: 5)
Even with an emergency and holiday rates they were more reasonably priced than others. Same day response and fix. Coming the next day to do a full inspection. Top notch work, would recommend. Thanksgiving has been saved!!

Review 55 (2024-09-27 - Rating: 5)
**Review for A-1 Sewer & Drain**I recently had the pleasure of using A-1 Sewer & Drain for a same-day service, and I couldnt be more satisfied! From the moment I contacted them, the experience was seamless.Technician Jeronmy arrived promptly and was incredibly knowledgeable about the issues I was facing. He took the time to explain everything clearly and answered all of my questions, which I greatly appreciated. His professionalism and personable demeanor made a potentially stressful situation much easier to handle.The level of customer service I received was truly excellent. Jeronmy not only addressed the problem efficiently but also ensured that I felt comfortable and informed throughout the process. Its clear that A-1 Sewer & Drain values their customers and strives for top-notch service.I will definitely be using their services again in the future and highly recommend them to anyone in need of plumbing assistance. Thank you, A-1 Sewer & Drain, and especially Jeronmy, for a fantastic experience!

Review 56 (2024-09-16 - Rating: 5)
I cannot recommend A1 enough. They had Lee come out the very next day when I noticed some small potential water damage and he was able to diagnose the source and within the next couple days I had Tyler and chase replacing my water main. Those two worked to get the work done the right way and answered any and all questions I had. They went above and beyond to make sure my home was taken care of.

Review 57 (2024-07-17 - Rating: 5)
What a great experience! Shower and sink faucets need total replacement, I was expecting that. What I wasn’t expecting was a reasonable price. Justin went over everything with me, materials & labor, and didn’t talk to me like I was stupid. I’d already priced a few items so I’d have a reference. A1 was better than expected.

Review 58 (2024-11-13 - Rating: 5)
Adam was Awesome! He was timely, and did a great job completing the contracted work (disconnect gas from gas cooktop, and cap off gas supply). Then Adam went above and beyond to prep the gas cooktop for removal (which i did not see until after he left, so I was not able to properly thank him). So, wow, I will totally be calling A1 Sewer and Drain in the future for my plumbing needs. THANK YOU!

Review 59 (2024-12-31 - Rating: 5)
Sean was very polite. He did a great job on arriving in a timely manner and replacing my hot water heater.

Review 60 (2021-08-26 - Rating: 5)
When we called to get a quote for a broken drain pipe in our slab, A-1 had a gentleman (Andy) out first thing in the morning the next business day. Andy thoroughly explained how the job would be handled and what to expect should things be worse than a single pipe failure. As this is something Ive never dealt with before, I had a million questions and Andy had no qualms answering each one. Within an hour, he emailed two quotes - a best case and worst case with a full breakdown of what each entailed. Thanks to Andy, I felt reassured and comfortable with the project and estimated timeline for repair.As for the work, Arty and his team member were absolutely incredible. Efficient, professional, and personable. Despite no plumbing schematics being available, Arty was able to quickly find a starting point that didnt involve unnecessary concrete removal. Throughout the process, they kept me updated on what they found and what their next steps were. They even gave me a heads up before starting the jackhammer so I could put on hearing protection which was SUPER appreciated. The repair took all of 3 days.Its one thing to just come in and fix a semi-major plumbing problem. What made A-1 shine bright were the personalities of each individual involved in the planning and follow-through. And for that, I will write paragraphs of praise and recommend them to everyone in need of a repair.

Review 61 (2024-12-19 - Rating: 5)
Kaige was wonderful. He was polite, considerate, great attention to detail. He kept us well informed. He explained and re-explained as needed. Took great care to protect our home and furnishings.

Review 62 (2024-07-17 - Rating: 5)
James was an excellent service technician. Installed gas water heater with side loop connections for space heating upstairs. Arrived on time and was very professional and courteous. Have used A1 several times for new water heaters and have always had quality work done.

Review 63 (2024-08-16 - Rating: 5)
Patrick & Donovan were quick, professional, and the work they did was awesome. My backyard spigot is no longer leaking, they went the extra mile and patched up some concrete that had eroded away, and my fridges water line is hooked up and ready to go! I trust A1 with anything plumbing related, theyve always done great work and theyre transparent with everything.

Review 64 (2024-09-11 - Rating: 5)
Walter Smith came out to do some work putting in a new gas line. He was excellent , thorough professional. He stayed until the job was done and he did it right. I give him five stars!

Review 65 (2024-08-15 - Rating: 5)
A1 Sewer & Drain Plumbing is the BEST!!! Patrick Glenn and Donovan were very professional, knowledgeable and kind when they were in my home. My bath tub was leaking water so bad to the point where it was running like the faucet was turned on, but it was off. My water bill was up to over $500. I had some other people to come look at my bath tub and I was told that they were going to have to cut into the wall and do some work on the pipes. I chose to go with a second opinion and called A1 Sewer & Drain Plumbing. I live in Emporia VA, Patrick Glenn and Donovan drove all the way from Virginia Beach to service my bath tub. The only thing that was wrong was the cartridge on the tub was wore out and had to be replaced. The price I was charged for service was very reasonable. Thank You so very much gentlemen, I am very pleased with your service.

Review 66 (2024-10-25 - Rating: 5)
Lee was probably the nicest plumber I’ve ever dealt with. This was an after-hours emergency and he got here quickly, figured out the problem, and fixed it within an hour! I highly recommend A1 Sewer and Drain. They are the best!

Review 67 (2024-08-26 - Rating: 5)
I had clogged drains. Previous plumber could not find the problem. Donovan came and didnt give up till he found the cause. He was very friendly, courteous, and professional. He cleaned everything up after himself. Would definitely use them again.

Review 68 (2024-12-20 - Rating: 5)
I had emergency where water started dripping from our ceiling in our kitchen. They had Mr. Nixon out at our house in less than an hour. This was around 9pm btw. He accessed the problem, found the solution, and fixed it right away. Very pleased with the work and humility Mr. Nixon displayed during the job.

Review 69 (2024-08-13 - Rating: 5)
Lee is the tech who came promptly to my home and solved my extensive problem in record time! He was clear and informed, professional and kind. He made sure I understood the process and the need for them, as well as, costs, next potential actions and possibilities! I was comfortable with him in my home and yard, he worked quickly and I couldn’t be happier! The entire process from booking appointment through completion and repair was effortless and easy! Problem solved !

Review 70 (2025-01-02 - Rating: 5)
Ray did an awesome job. He also took time to explain to allow the RO Tank to flush out, then use in 2-3 hrs later.

Review 71 (2024-11-03 - Rating: 5)
Couldn’t be happier with Josh Blake! He was absolutely amazing from start to finish! Called at 12:30am and he was here by 1:45am! So respectful and informative . Would recommend to EVERYONE!

Review 72 (2024-10-23 - Rating: 5)
Mike Hannan was the technician sent to my home. He was pleasant and professional as well as patient. He was knowledgeable and offered understandable explanations of what was wrong and what needed to be done. He is a definite asset to your company!

Review 73 (2024-07-09 - Rating: 5)
Very pleased with my experience with Prince. Very communicative and up front with the structuring of charges. His work was quick, solved the leaking kitchen sink pipe problem efficiently, and cleaned up upon completion of the job. Thank you, Prince! I know who Im going to call the next time I need Plumbing service!

Review 74 (2024-10-21 - Rating: 5)
Jeromy was professional and courteous. Assessed the problem quickly and got it fixed in no time! Thank you all so much!! Definitely will recommend you all if we hear of someone in need!

Review 75 (2024-08-30 - Rating: 5)
Patrick was absolutely fantastic! He found and fixed the vent going into the attic while installing our water heater. Extremely fast and professional.

Review 76 (2024-07-23 - Rating: 5)
I contacted A1 after receiving a ridiculously high water bill last week. I intended to call multiple places, but the lady who answered the phone was so kind and happy to help- I immediately felt in good hands. Just as discussed with me on the phone, the technician, Lee, called right on time to let me know he was on the way. Considering he had a two-hour drive ahead of him (in the rain), one would expect to be greeted with a disgruntled tone. Not Lee; he was enthusiastic and professional. So, it’s of no surprise that the quality of work was equally top notch. My apologies if you’re reading this with a leak problem on your hands, but you will at least get quality service with A1!

Review 77 (2025-01-04 - Rating: 5)
We appreciated Justins professionalism and thoroughness. He got the job done timely as well. Many thanks!

Review 78 (2024-11-26 - Rating: 5)
Pat was excellent!!! Showed up on time, was very professional, explained everything he was doing thoroughly, and fixed a VERY serious plumbing issue within the house that freed up 3 bathrooms and the kitchen that all share the main drain pipe underneath the house(slab). Although I still have repairs to make from the internal flooding of my home, Pat made a dismal situation great!!

Review 79 (2024-08-29 - Rating: 5)
C J did a great job clearing mr washing machine drain. He was efficient and cleaned up well after himself. As usual I am very pleased with A-1 service. I have been using them for many years.

Review 80 (2024-07-13 - Rating: 5)
**New homeowner**Prince, the technician was punctual and professional. I was sent a picture of him before his arrival, and he phoned to let me know his ETA. He quickly repaired my hot water heater on a Saturday, after the on /off knob came off, shooting water everywhere. He even repaired the plumbing while here at a very reasonable rate. I will definitely keep A1 Sewer and Drain on speed dial, as they have gained a customer for life.

Review 81 (2024-09-11 - Rating: 5)
I needed a flush of my water heater. A1 sent CJ and he was pleasant and kind. I also told him I wasn’t getting hot water and CJ let me know the pilot light had gone out. I’m so glad that I get maintenance regularly and it’s nice to have a company that can be trusted. Thank you, CJ.

Review 82 (2024-08-28 - Rating: 5)
As always, this company (specifically Chris Dale) did an amazing job. He was on time had everything he needed on hand, and worked efficiently. Very professional, as well. This company will be our only call whenever we need any plumbing work done.

Review 83 (2024-09-19 - Rating: 5)
Mike had 2 big projects here today...1st floor bathroom and 2nd floor bathroom.....both tubs.. He was excellent, precise and very professional. Easily accepted my questions about the projects and answered proficiently . Enjoyed his high sense of perfection and sense of humor. Very pleased with the outcome of todays successful projects.Adele C Walsh

Review 84 (2024-08-21 - Rating: 5)
Fantastic experience. Pat B was professional and competent. Within 3 hours of my initial call, my sewer line was cleaned and he was gone. Highly recommend and would definitely use them again

Review 85 (2024-09-26 - Rating: 5)
A1 Sewer & Drain was excellent. Technician Mike Hannan and manager Elizabeth were great. They arrived on time, assessed the plumbing issue, and promptly fixed the problem. I would highly recommend them.

Review 86 (2024-07-04 - Rating: 5)
I almost lost faith in contractors until I called A-1 and got a call back for Lee. This was an after hours service call. When he called he put me at ease and was very detailed of what to expect with work and charges. Then sent me a picture and introduction when he was on his way. The crazy thing was that he was very caring and empathetic towards my situation. He was determined to get me right. This tech Lee is truly a different type of breed when it comes to contractors. Great job A-1 at hiring him. He represented your company well and I know who I will call for work in the future. Trust me when I say I’m hard on contractors because I done trust them but Lee changed that image. Thank you

Review 87 (2024-09-03 - Rating: 5)
They sent joseph that kept me informed every step of the way....the entire team was great, so good that the inspectors here were very impressed,by their questions before inspection and the results,they performed.As an architect, this is the company any owner should use,for their piece of mind and quality results.

Review 88 (2024-12-02 - Rating: 5)
Pat and A-1 did an excellent job! Professional, affordable, courteous. Could not have had a better plumbing experience.

Review 89 (2024-08-26 - Rating: 5)
Josh Blake came out to our home today for a sewage smell and a non-stop foucet!He looked at the issues for about 10 minutes-fixed the toilet and calmed our concerns regarding the smell with years of knowledge that cost us very little.If this guy is any indication what this company stands for I am bought in on A-1 !

Review 90 (2024-11-14 - Rating: 5)
Pat Burns provided great service for my problem, arriving a bit early for our appointment and explaining what he needed to do to diagnose the issue. He quickly got to work and within 30 minutes, had pictures and a description of what I was facing. As my problem required restoration as well as plumbing services, he outlined what options I had and helped arrange contact with a trusted restoration company so that the area under my house could be evaluated and the work completed, allowing A1 to return to perform the necessary plumbing repairs.

Review 91 (2024-12-16 - Rating: 5)
Both plumbers, Mike and Lee were superb. Lee assessed our water damage wall issue and Mike repaired the leakage. GREAT TEAMWORK! Thank you!

Review 92 (2024-08-16 - Rating: 5)
I though i had a failed commode, but was surprised to realize i actually had a clogged drain line. Justin seamlessly proceeded to solve my problem in a short time and at a very reasonable price. Another happy customer!

Review 93 (2024-11-27 - Rating: 5)
CJ was awesome and thorough with his assessment. He had exceptional problem solving and professionalism. Couldn’t possibly recommend him enough!

Review 94 (2024-12-10 - Rating: 5)
Willie did an excellent job. He was professional and very detailed in his work. Thumbs up to A1 Sewer and Drain plumbing.

Review 95 (2024-12-06 - Rating: 5)
Amazing service! Jeremy explained everything clearly and let me get a better understanding of what was going on. Cleaned up after himself and provided great conversation.

Review 96 (2024-07-23 - Rating: 5)
John was great! He was transparent about everything, explained the process, and gave me updates on the progress. He installed a new water heater and removed the old one all in one day. As a woman homeowner Im used to being ignored or having things oversimplified in explanation. John treated me with respect and gave me realistic time frames and expectations.

Review 97 (2024-07-30 - Rating: 5)
Pat came out as we were having plumbing issues through the entirety of the bathroom. He gave prices for every scenario up front so there were no surprises at the end of the service call, and was quick, super nice, and extremely efficient! Problem is resolved and will DEFINITLEY be calling them again if we have any issues in the future!

Review 98 (2024-12-20 - Rating: 5)
This company is very professional and great to work with. I was very pleased with Jordan’s customer service. I will definitely use A1 again!

Review 99 (2024-09-17 - Rating: 5)
Our technician, Mike was on time, polite, informative and thorough. Pricing was reasonable. I would recommend A-1 and Mike to anyone who needs a good plumber! SJ

Review 100 (2024-11-30 - Rating: 5)
Justin did great and was super quick. Found out my old garbage disposal needed replaced and he was very quick to install a new one. Thanks so much!

Review 101 (2024-07-26 - Rating: 5)
We were able to an appointment scheduled for my client within the hour. John showed up and explained the situation and fixed the issue quickly, as it was a small job. Thank you for the quick and friendly service!

Review 102 (2024-08-05 - Rating: 5)
Justin was very punctual and professional, going the extra mile to ensure that not only our new toilet was installed properly, but also that materials and debris were cleaned from the bathroom and the yard. Would definitely recommend him and A1 for your plumbing needs!

Review 103 (2024-09-25 - Rating: 5)
Lee and Walter with A1 were a pleasure to work with. Needless to say when you take on a big expensive project you have questions. Lee and Walter kept me informed and completed the job right on schedule. I would highly recommend A1, Lee and Walter!

Review 104 (2024-07-10 - Rating: 5)
James was amazing! I was quoted a high price by another company who told me I needed to replace the piping in my home. James came and fixed it my clog without having to replace any piping. I couldn’t be more happy with the service. Will be using again in the future!

Review 105 (2024-06-27 - Rating: 5)
Mr Glenn was the technician to arrive to my home. He was very polite and respectful. He assessed the issue in my shower and was literally in and out. This is the third time I had to call A1 out to my home since I purchased and each time I was left 100% satisfied.

Review 106 (2024-11-18 - Rating: 5)
Amazing company and employees. They came out and made sure there wasn’t a leak in the house just old water damage to vanity in spare bathroom. Will always recommend and use again.

Review 107 (2024-12-24 - Rating: 5)
Prince has been our service technician before. He is very professional and provides detailed information. He is able to answer our questions.

Review 108 (2024-12-12 - Rating: 5)
Sean was fast neat and very knowledgeable… He came in identified the problem explained what he was going to have to do and did just that…. 10 out of 10 highly recommend

Review 109 (2024-05-07 - Rating: 5)
I can’t say enough good things about A-1 Sewer and Gas and the technician James Ludwig. I had an issue with a possible gas leak. I called on Monday and had an appointment less than 24 hours later. James was on time, friendly, and took the time to explain the services he conducted. He was able to fix my problem and help me with identifying ways to fix future problems.I contacted the company through their website and had a return call in less than an hour. I was notified when the technician was headed to my house and James also texted me to let me know he was on the way. My appointment was for 2-5 pm and he arrived at 3pm. Which is nice because house calls in my experience are always either closer to the last number or after the actual appointment time! James also checked in with me during service and kept me informed.I was quoted when I called, and I felt like I knew what I could expect to pay.If you are having issues and are wondering if to call A-1 Sewer and Gas, do not hesitate! I will definitely call them in the future if I have any issues!Thank you James and A-1 team. I cannot tell you how much it means to me that you kept your promises, talked to me like a person, treated me and my house with respect, and address my problems quickly. Highly recommend!!!

Review 110 (2024-08-14 - Rating: 5)
Logan came through, inspected the problem, and immediately had it resolved. His expertise really helped out my familys plumbing concerns. Definitely deserves a 5 star rating.

Review 111 (2024-11-29 - Rating: 5)
This is my 2nd time using their services, very friendly customer when calling, same day appointment and the Willie Adames was very upfront , friendly and explained why it needed to be replaced and couldnt be fix. Service was great!

Review 112 (2024-11-26 - Rating: 5)
Chris came out on time and solved our problem in minutes. Very friendly and professional. Will be recommending A1 to all my friends and family in the area.

Review 113 (2024-09-11 - Rating: 5)
We live in Gates County and it’s not always easy to get a plumber out the next day. A1 was prompt very thorough and the technician Mike we had was absolutely amazing and went above and beyond and made sure we understood everything that was going on and why he was doing it Anytime we need another plumber Will absolutely be our first call.

Review 114 (2024-07-24 - Rating: 5)
I wanted a water spigot installed. Jeronmy was fantastic! Gave me the estimate and when I okd it, went to work on the install. He was quick, professional, kind, thorough, and pleasant to work with. I have used A1 in the past and I had great service both times.

Review 115 (2024-08-29 - Rating: 5)
Michael was an excellent tech. He was prompt, informed, and performed our tankless hot water heater flush on the spot. Id recommend A1 Sewer and Drain Plumbing to everyone!

Review 116 (2024-09-22 - Rating: 5)
Had a broken toilet replaced. Kumar arrived well within the service timeframe (8-11am); he arrived promptly at 8am. The job was finished within 45 minutes. I highly recommend A1.

Review 117 (2024-10-21 - Rating: 5)
He was earlier than we expected. Knowledgeable, quick with the fix, perfect clean up, very professional work ethics, and we are very happy to recommend Adam and A1 Sewer.

Review 118 (2024-05-10 - Rating: 5)
A1 gave me the fairest price by far after seeking out 7 estimates for my water heater in VA Beach. John (the tech for the install) was straightforward, answered all my questions, and was very trustworthy based on my interaction with him.A1 did not try to upsell me extended warranties, customer contracts etc etc. They just did the job as estimated and with quality work and for this they have me as a future repeat customer.

Review 119 (2024-05-23 - Rating: 5)
I cannot express enough gratitude for the exceptional service provided by Ben from A1 Plumbing. In the midst of a scorching hot day, with temperatures pushing nearly 90 degrees, I found myself facing a daunting main water line leak issue. With no time to waste, I reached out to A1 Plumbing, and to my immense relief, they promptly dispatched Ben to my doorstep.From the moment Ben arrived, it was evident that I was in capable hands. Not only was he incredibly courteous and professional, but his expertise was immediately apparent. Despite the sweltering heat, Ben wasted no time in assessing the situation, demonstrating a level of efficiency and skill that truly impressed me.In what felt like no time at all, Ben had pinpointed the source of the leak in my main water line. His precision and attention to detail were remarkable, ensuring that the problem was swiftly identified and addressed. Whats more, the pricing was refreshingly reasonable, especially considering the urgency of the situation and the outstanding quality of his work.Thanks to Bens swift intervention, what could have been a major headache was resolved with minimal fuss. His dedication to his craft and commitment to customer satisfaction are truly commendable. Without a doubt, I will be turning to A1 Plumbing for all of my future plumbing needs, knowing that I can rely on their exceptional service and the expertise of technicians like Ben.If you find yourself in need of plumbing assistance, look no further than A1 Plumbing, and be sure to request Ben—you wont be disappointed!

Review 120 (2024-11-30 - Rating: 5)
Jordan Hoffman came out on a Saturday on his day off to make sure my kids have hot water. Great work and great customer service.

Review 121 (2024-07-26 - Rating: 5)
Justin was great! He was fast and gave good counsel on how best to resolve my issue! A1 is awesome. I will trust them with future work.

Review 122 (2024-10-29 - Rating: 5)
A1 Sewer & Drain Plumbing & Water Heater is currently certified to correct and Correctly Re-install all Navion Tankless Water Heaters so they last 15-20 years.My Plumber and Technician John Lewis from your Portsmoth, VA location is Stellar, Professional and goes out of the way to ensure quick, correct job.

Review 123 (2024-08-25 - Rating: 5)
Chris did a great job, I always trust the job will be done, and asked how much it would cost to do another job at a later time, and he gave me a price. I will recommend this company to my friends.

Review 124 (2024-11-11 - Rating: 5)
A-1 sent C.J. to my house to assess a leak in my yard. He told me all he was gonna do and how much it would cost. He calmed my nerves and reassured me of the problem. Thank you A-1.

Review 125 (2024-11-22 - Rating: 5)
Justin has been to our home a few times this year, and he is always flexible to meet our schedule, kind, and efficient. Very helpful!

Review 126 (2024-06-24 - Rating: 5)
My service today was excellent. Always professional and my technician, Lee Benning, was great. Informative and fixed the problem very quickly. I am a huge fan of A-1 and have recommended the company to many of my neighbors.

Review 127 (2024-12-17 - Rating: 5)
Jordan communicates well and let me know what was going on to cause the leak. Was able to get the repair scheduled right away.

Review 128 (2024-07-24 - Rating: 5)
Brandon and Lee were excellent! Weve used A1 for years and will continue to do so, they always provide great service and great communications at good prices. Thank you both!

Review 129 (2024-06-27 - Rating: 5)
A1 came a long distance just to honor their appointment. The tech was extremely professional, knowledgeable, and courteous. It was a hose bib replacement and was done efficiently and professionally. This is the second time Ive used A1, and I would highly recommend them to anyone.

Review 130 (2024-06-27 - Rating: 5)
While the change-out of my leaking electric water heater seemed pricey, thats likely offset by A-1 accomplishing this within 24 hours. The tech, John, was very responsive and professional. Ive had two water heaters replaced by A-1 over the years, both within 24 hours. So they are my go-to.

Review 131 (2024-12-20 - Rating: 5)
I can’t recommend Sean Urquhart from A1 Sewer & Drain highly enough! We discovered a leak in our hot water heater last night and called A1’s 24/7 line. I was relieved to get an appointment scheduled for the very next day. Sean arrived on time, quickly assessed the situation, and gently broke the news that our water heater needed to be replaced.Although I was initially upset—since the water heater was installed just three years ago—Sean eased my concerns with his calm demeanor and professionalism, which made me feel much better about moving forward.Sean was incredibly respectful of our home, especially our new carpet. He took great care not to track dirt inside or get the carpet wet while replacing the unit, and he cleaned up thoroughly before leaving.Overall, Sean did an excellent job, and I wouldn’t hesitate to call A1 Sewer & Drain again for any plumbing needs. Highly recommended!

Review 132 (2024-01-09 - Rating: 5)
Knowledgeable, friendly, hard working, thorough. Jim was great. Couldnt ask for better service. Pricing was fair and disclosed during scheduling and the total came out less than anticipated.

Review 133 (2024-06-27 - Rating: 5)
A1 Sewer And Drain Plumbing was Marvelous from making the first phone call, then letting you know technician Justin was on his way! Justin is knowledgeable and honest from the moment he walked in home until we finished business. A great guy and a great business!

Review 134 (2022-05-15 - Rating: 5)
Andrew did a great job with our plumbing repair. He was on time and very professional as well as knowledgeable about our needed repair. We thought the repair would be worst than it actually was but Andrew had an positive attitude and worked hard to fix our issue.We had a leak from our tub draining down to our livingroom. We are more than satisfied with the job thanks to Andrew.

Review 135 (2024-12-13 - Rating: 5)
Our service technician Mike was great. We have used A1 twice and have had a great experiences both times!

Review 136 (2024-07-15 - Rating: 5)
Prompt and efficient service! Was able to get an estimate quickly and the hot water heater replaced soon after. The technician (Patrick) was professional, on time, and hard working. I would use A1 again!

Review 137 (2025-01-07 - Rating: 5)
Chris did wonderful job. Very professional and helpful. Even did an extra job for us. Thank you 😊

Review 138 (2024-11-08 - Rating: 5)
Jeronmy was excellent. We are 100 % happy with his work on our under sink water filter. We recommend Jeronmy and A1Today we had Josh come out to fix a problem with are our washing machine ( 1 year after Jeronmy came to install water filter) Josh fixed the problem quickly and was professional from beginning to end. We will definitely call back for future needs.

Review 139 (2024-09-27 - Rating: 5)
Absolutely amazing. Arrived on time sent me a picture of technican, so I knew who to expect. Listened to my concerns and fixed everything. I will definitely reach out again if I need anything!

Review 140 (2024-03-30 - Rating: 5)
Called Jamie at A1 Sewer & Drain before the weekend holiday. He had his tech Benjamin come out to fix the issue. Great young man. Very respectful and gave us options to help us save money on replacement. Great experience with him as our tech and great job getting it corrected in a timely manner.

Review 141 (2024-07-08 - Rating: 5)
Ben and John were my technicians.They both were professional and efficient.Both Ben and John explained my plumbing issues, and completed the repairs.I will Definitely use A1 Sewer & Drain for all my plumbing issues.Thank you A1 Sewer & Drain, for hiring AMAZING employees.

Review 142 (2024-12-31 - Rating: 5)
Jeremy was professional and straight to the point. I would recommend A1 and Jeremy to get the job done right.

Review 143 (2024-08-23 - Rating: 5)
Lee was on time and very knowledgeable and quickly found the cause of the leak in my home. He was very professional and a great asset to your company. Thank you A1

Review 144 (2024-06-21 - Rating: 5)
Mike Hanna from A1 Sewer and Drain was very professional and knowledgeable about the job. He took his time and explained everything he did (cleared basement blockage in the toilet pipes) which was greatly appreciated. I would most definitely HIGHLY recommend his and A1 for your next service needs. Thank you again.

Review 145 (2024-07-23 - Rating: 5)
Logan once again took care of our needs! He fixed everything needed with a smile any positive attitude. He was more than willing to answer my questions and take his time to look into other issues. He was timely, professional, and friendly. I will be returning to A1 plumbing again for all future needs!!

Review 146 (2024-05-09 - Rating: 5)
I couldn’t be happier with the service I received from A1 Sewer and Drain. This is the only company I’ve worked with that called me back the same day, followed up me several times and gave me a fair price. Honestly the best all around company so far. My water main valve was broken and needed the sewer line moved. I got a quote within 24 hours and the guys were able to come out two days later. I couldn’t believe it when they told me I didn’t have to wait weeks or months. I had hardest working guys I’ve ever seen come out, they dug up the lines fixed everything and filled up the holes. All the while sending me progress pictures and calling me whenever there was a question. Unbelievably professional. Then their supervisor followed up two days later and even sent someone to inspect the work. I have absolute faith in them from now on. Thank guys for fixing my problems and making the experience so wonderful.

Review 147 (2018-08-01 - Rating: 5)
*UPDATE*Justin and John were sent to install the line, and were very courteous and professional. I had a few questions about the gas line, and they were very helpful and knowledgeable about their craft. They had to get access into my attic to reignite the gas water heater when they were finished, and were very insightful on tips regarding my HVAC issues. When they left, they immediately notified Sherry (their permits officer), and reminded me that now the county would have to come out and inspect the work. I was warned that the county is very hard to get an exact date and time with for inspections, and that do not schedule any inspection times with the individual, and usually show up at their leisure.Almost a week went by, and still nothing from the Inspector. Whole days were wasted waiting on someone who never showed up! However, A-1 Sewer and Drain were very understanding and sympathetic to my needs by frequently emailing and calling the county for any updates. They were finally able to get a hold of the James City County permits office - AFTER A WHOLE WEEK - to send an inspector out to test the gas pressure and fixtures that A-1 installed.After the inspection was complete, the inspector told me he wanted the fixture caulked in the crawlspace in order to give it a Pass. I immediately called A-1, and since they knew Id been waiting so long, Sherry graciously re-routed a technician to my house to get the job done as soon as possible.David arrived less than half an hour later, and was very understanding and helpful with everything. He showed me how to tighten the gas fixture and flex hose he installed on my new stove, reminded me of the soap/water mixture test for leaks, as well as reminded me to make sure I mount the anti-tip safety bracket before the installation (we opted to install the stove ourselves to save on costs).I am overwhelmed by the courtesy, value, and professionalism A1 Sewer and Drain has provided, and my husband and I will definitely be using them for all our future plumbing needs! They have definitely earned their 5 stars!*INITIAL REVIEW*Robin of Truck 37 came out to give us a free quote on converting our electric stove to gas, by running a new gas line for us. He was very friendly and answered any and all questions I had about the process.My husband and I wanted to shop around for the best price on this project, and sure enough A-1 was the cheapest out of three different companies. We will definitely be using them to complete the project. I am only deducting one star (although I wish it was half) because he was about 15 minutes late to our appointed time, when he told us that traffic was not an issue.

Review 148 (2024-08-12 - Rating: 5)
Jeronmy was very informative on all aspects of the scope of work. He called prior to arrival, during his visit informed me what issues he was performing. Very professional!

Review 149 (2024-11-24 - Rating: 5)
CJ Pedroza did a wonderful job with the plumbing. Coming back out to do more work. Very professional and polite

Review 150 (2024-06-24 - Rating: 5)
Jeronmy is the best technician I’ve ever had. Crawlspace genius and dedicated Plumber. He came out with a “Can-Do” attitude matched by his expertise and quality installation. He also performed the work under the time originally quoted. 3 outside spigots done with quality. Highly recommend this company and Jeronmy.

Review 151 (2024-11-11 - Rating: 5)
Bumby start but got it all cleared up.Kaige and Conner were awesome, had great attitude and work ethic. If a problem arose they took care of it right away.

Review 152 (2024-12-11 - Rating: 5)
Chris was great to work with. Appreciate is extra effort to make sure we were satisfied with the work.

Review 153 (2024-08-01 - Rating: 5)
I have had A1 out to my house several times. Josh and Cam were great. I was very impressed with the quality service. Even having a camera check out to why we keep having a clogged bathroom. This was a offer I couldnt refuse. I ll give them a 5 Star rating each time.

Review 154 (2024-06-19 - Rating: 5)
Had a really good experience with my service. Adam showed up right on time, heard all my concerns, and was really nice; he fixed all the issues in a fast and efficient manner. I will recommend A1 sewer to anyone for plumbing needs.

Review 155 (2024-07-22 - Rating: 5)
Jason was able to be here within 30 minutes and took care of our issue showing us the potential concerns that our older plumbing system may cause down the line. A great employee.

Review 156 (2024-07-11 - Rating: 5)
Thank you, thank you, thank you! Logan showed up within 30 minutes of me calling. He went above and beyond to fix my plumbing issue. He not only fixed it, but ran cameras to make sure there were no other issues. Highly recommend.

Review 157 (2024-07-22 - Rating: 5)
James explained everything to the whole process to me. He went over the estimate in great detail. James was very professional and friendly. Id recommend this company and will use them again.

Review 158 (2024-09-25 - Rating: 5)
After a few hiccups with scheduling, a technician came to our home and conducted a leak detection to locate the probable source of our sinking slab foundation. Lee was very thorough in explaining what the solution for replacement of a drain line will entail from start to finish.

Review 159 (2024-07-24 - Rating: 5)
Jeronmy was great. He explained everything to us and what to expect. He answered any questions we had and also gave suggestions. Jeronmy is very polite and I would definitely recommend him and A1 to others.

Review 160 (2024-08-27 - Rating: 5)
Mike H. was very professional, courteous, and knowledgeable. I appreciate the time he took to explain everything clearly and the great care he took when working in my home to make sure he left the area as he found it.

Review 161 (2024-10-24 - Rating: 5)
Quick replies, and got our drains fixed same day! Justin was professional and quick. Fair price as well!

Review 162 (2024-07-20 - Rating: 4)
Our usual person used to be Bert, but Chase seemed to do just as good of a job finding the problem when we called A1 this time. We ended up needing to replace some of our cast iron plumbing with PVC, and with the assist from Jamie and Steve, Kaige and Bryson just finished up today! We also added an internal cleanout, which I hope will be helpful in the future if problems arise. Thank you to the whole team for doing great job. :-)Edit months later: We have still been having some issues with our sewage, even after the last job, and were told we would need to install a new PVC line to fix the persistent backups. Kam and Danny came out and replaced our sewer main. It was a big job, and had to be split into two days (not including re-pouring the concrete), but its great to have it done. I especially appreciated them frequently checking in and making sure I was aware what was happening the whole time. They also added an external cleanout, which will be helpful if we have any more issues with clogs.Edit 2 weeks later: After adding an internal cleanout, external cleanout, and installing an entirely new sewer main, we are still having pretty frequent clogs. Around two weeks after the last job finished, we noticed that the second floor bathroom was leaking through the subfloor and downstairs ceiling into the first floor bathroom; we were notified when the technician arrived that the O ring on the upstairs toilet was broken (possibly missed during the last time we called someone out here). Adam was able to figure out that the reoccurring clogs have been due to two solid, near complete, obstructions next to the T going into the stack that required the piping to be taken apart to remove fully. Hopefully, now that the real culprits have finally been found, we will not be looking at any more plumbing emergencies in the near future! Looking at the water damage, our subfloor will need repairs, but as of today, the sewage lines appear to be working fine- not draining super slow OR backing up- for the first time in nearly a year. It was super frustrating for it to take five days to get someone out here (started calling Monday, and Adam came out on Friday), especially with technicians missing two of our scheduled appointments lately, but I SO appreciated Adam staying late and doing quality work to make sure we had path forward before taking off for the night. After he left, Chris showed up and finished the job with ease. Between the two of them, I truthfully think they saved our relationship with A1 as a whole. This has been an extremely frustrating year, and we were ready to start calling around if finding the problem involved any more big project proposals, so I am incredibly thankful for them showing up and making sure we were finally taken care of right. From everything I have seen, I really feel that we are squared away now.Overall, our ongoing plumbing dilemma has been extremely frustrating, but I believe that A1 has done their best to make sure the problems were resolved. Not only did they reach out to ask about this review, but they listened to our feedback without getting defensive; I think thats a real mark of character. As long as they continue to act with that level of integrity and work with such great technicians like Adam and Chris, our family will continue to rely on them as our go-to plumbers as we live here and update our home.

Review 163 (2024-05-27 - Rating: 5)
John Lewis was amazing he arrived on time .He replace my outside faucet and replace the kitchen faucet he was very knowledgeable, friendly and very helpful. He finish both jobs quickly and correctly. Job well done A1 is lucky to have him.

Review 164 (2024-03-27 - Rating: 5)
A-1 was super professional, responded in a better than average time to repair a waterline leak under a slab. Everyone we worked with, including Linden and his crew, were beyond helpful and knowledgeable. Great work all around! Thank you

Review 165 (2024-12-18 - Rating: 5)
Chris showed up on time and replaced our 20 year old gas water heater. He did a professional job and cleaned up when he was done.

Review 166 (2024-08-20 - Rating: 5)
They were very professional, and very helpful,And they will be back out hopefully Monday to install a garbage disposal and new faucet!They came back out and installed my new faucet in my garbage disposal and Im so grateful for them they were awesome very polite and very professional, and if I had any other problems theyll be the first people I call!!The tech were Patrick and Donovan and they were very respectful and very nice, and very professional

Review 167 (2024-06-25 - Rating: 5)
A-1 Sewer is a company that stands by their word. Their workmanship is flawless and forward thinking. I was scheduled for 3 hours but he only took two, wow! Highly recommend this company for all your sewer and plumbing needs

Review 168 (2024-07-09 - Rating: 5)
Logan Mills came out to help with our plumbing problem. There was more problems than originally thought, but Logan was able to fix enough to get our toilets to flush again. Will definitely have him come back to fix the main issue. Thanks again for all the help and advice.

Review 169 (2024-10-31 - Rating: 5)
Chris Dale was very informative and does quality work. Will definitely use this company for any and all services.

Review 170 (2024-10-25 - Rating: 5)
Lee arrived on time and promptly repaired a leaky toilet. Fast and professional service. I highly recommend A1

Review 171 (2024-08-05 - Rating: 5)
Our A1 technician, Patrick Glenn, was everything this homeowner looks for in a serviceman. He was on time and communicated every step he was taking. Even his thought processes he voiced aloud so I could follow and offer input that was then incorporated into his thinking. We had an unidentified gas leak so that our whole gas line was red tagged and we were w/o hot water or cooktop for 10 days while waiting for service from another company that we had called first. They rescheduled 3 times stating “not enough people,” “technician illness,” and some other such nonsense. Desperate, we called A1, who sent Patrick out the next day. Patrick located the leak and advocated w/ the home office to get the repair team out ASAP. Patrick made me feel that he was concerned and on my side the moment he stepped in the door. Thank you, A1!

Review 172 (2024-06-11 - Rating: 5)
Pat was very professional, clearly explained everything he was going to do, what the issue was and how he was going to correct it. He was transparent about the cost, which we thought was very fair. He was courteous, knowledge, and efficient. Very pleased. Will call you for any future plumbing needs

Review 173 (2024-08-27 - Rating: 5)
CJ was super helpful, polite, and punctual. Assessed our struggling hot water tank and explained our options for replacement. Highly recomend!

Review 174 (2024-09-13 - Rating: 5)
Mike with A1 Sewer and Drain was great to work with. His workmanship is excellent and we will be sure to ask for him again.

Review 175 (2024-10-31 - Rating: 5)
Lee arrived on time and explained what he was going to do. Afterwards provided me with not just pictures and a detailed quote but also showed me what was wrong and what was going to be done.

Review 176 (2024-05-20 - Rating: 5)
Im so glad I contacted A1 Sewer and Drain to fix a leak. Scheduling a time for them to come out was easy and smooth. Patrick Glenn came out to assess the leak coming from hot water pipe going into our water heater. He repaired it quickly. Pat was a pleasure to deal with as well.

Review 177 (2024-11-06 - Rating: 5)
Pat was great. Very polite and informative. Had the job done in less than an hour. Highly recommended!!

Review 178 (2024-08-29 - Rating: 5)
Donovan was so sweet hard working and took very good care of me and my business at a very stressful moment.I’ll only request Donovan for my plumbing needs.Thank you from @Gringostaqueria♥️🌮✌️

Review 179 (2024-06-06 - Rating: 5)
I had some build up in the drain that the kitchen and washing machine drained to. This caused backups and water to overflow into the garage. I had James Ludwig come out and correct an issue with my piping clean out port AND also defeat the blockage that has been giving us problems for years. Weve had ineffective service from other companies, but James with A1 finally got it done at an affordable price no less. Our family thanks yall!

Review 180 (2024-04-22 - Rating: 5)
Prince came out to fix my shower cartridge that was installed incorrectly by the previous homeowner. He called when he was on the way, was quick but thorough, and got us hot water in no time! Would highly recommend A1 Sewer & Drain.