Intelligent Design Air Conditioning, Plumbing, Solar, & Electric

Located in Tucson, Arizona

Address: 2200 W La Osa St, Tucson, AZ 85705, United States

Phone: +1 520-333-2665

Rating: 4.9

Services

Identifies as veteran-owned
Small Business
Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-13 - Rating: 5)
Brandon was very professional, courteous and respectful. I felt Brandon was being honest and forth coming with me and our situation. Thank you Brandon! *UPDATE* After Brandon was here Sammy, Cris, and Ivan arrived. they were very respectful and very professional and everything looks nice and tight. Sammy, Cris, and Ivan even came in on their day off so just to speed up progress(THANK YOU) we are very pleased with the quality and transparency and professionalism. i would recommend them for your next job 100%.

Review 2 (2024-12-19 - Rating: 5)
Johnny arrived on time and was very professional. He repaired the issue I was having with my system. It was not giving out heat. He also recommended and performed maintenance on my hvac unit to help with the longevity. I trust their work and have always been satisfied with the service. Thanks Johnny for the great service.

Review 3 (2024-12-11 - Rating: 5)
I’ll start this review by highlighting two things: (1) I’m generally skeptical about plumbers and (2) I’m often too busy to leave a review. BUT Tyler Smalling is by far the best plumber we’ve ever worked with. He worked quickly, but did not compromise on being thorough or the quality of his work. He was able to identify an issue that two other technicians from other companies had missed (pictured below). He will give you a straight answer regardless of whether there’s a financial benefit to him/the company and I think this is so valuable when you’re in a situation where you need someone to be a straight shot and not play up the damage (or the associated cost). I couldn’t recommend him more and I also would say the company as a whole is very communicative and attentive to your needs!

Review 4 (2024-11-20 - Rating: 5)
Intelligent design has been an immense help over and over for many problems that I have had with my home. Like finding out that my entire AC duct work needed to be redone, roofing repairs, plumbing repairs, solar installation, and our electrician even helped us determine that a bunch of weird electrical abnormalities in the house werent from a ghost. 🫣👻 Anytime I call they are ready to help and have quick scheduling and great availability. Justin was just here fixing a septic access pipe that was leaking septic gas and did a wonderful job. I cant recommend their company enough! Great professionalism, service, value and expertise. Thank you intelligent design!

Review 5 (2024-09-26 - Rating: 5)
I just had an EV charger installed from Intelligent Design and I was extremely pleased with the results. The customer service when scheduling was exceptional and the electrician, Greg Gonzalez, was a true professional and a pleasure to chat with. It’s refreshing to see someone enjoy and take pride in their work. He had my charger installed in no time and it works perfectly. Because of the 5 star service I received, I already have another service scheduled with Intelligent Design. 👍🏻👍🏻I also recently had a fantastic experience with Justin who looked over my houses plumbing systems. He was thorough and knowledgeable. Highly recommend their services.

Review 6 (2024-09-05 - Rating: 5)
Previous 6 year old system upgrade by Family Air died with 4 years of warranty remaining and no call back (in middle of summer monsoon). Shopped 10 other companies, only 2 gave a plausible explanation of what went wrong. Went with ID. It was a big job to finish the split system retrofit, but the crews with ID were more than up to the task. And they install Amercan made equipment. So glad we chose them. Proficient, punctual, polite, service qualities that are hard to find anymore. House has never felt better. We highly recommend checking them out for your needs.

Review 7 (2024-11-14 - Rating: 5)
Ryan was exceptionally competent pleasant and very professional. he explained everything to me about costs and what needed to be done to remove my old faucet and install my new one. He assisted me and learning how to use my new faucet and what to watch for. He also cleared my plumbing line for me, which was not flowing correctly, which I did not even ask him to do. I always feel confident when Ryan is here. I have used him in the past and I hope to use him in the future. He indeed is an asset to his company, as well as to the customers that he serves.

Review 8 (2024-08-28 - Rating: 5)
I remain a very pleased customer of Intelligent Design for over 10 years now. I recently had a variable speed gas split system and solar unit installed to replace my failing A/C unit. I couldnt be happier with the unit, install and service. I also had my ventilation system checked for leaks then sealed. My only regret is that I wish I had done this sooner. Leaks were found and sealed which saved me $$$ on energy costs. For allergies, I opted to add an air ranger filtration system for my family and this has greatly reduce our allergy symptoms. I have found the staff at Intelligent Design to be professional and respectful. I would recommend Intelligent Designs services to everyone.

Review 9 (2024-12-26 - Rating: 5)
Justin Wise was our plumber for today’s visit and I am relieved and pleased with his performance! I have been the caretaker of this property for the past year, trying to keep everything in great working order, so imagine how I felt when the plumbing section of Intelligent Design wasn’t performing up to their excellent rating. What I mean is I’ve been trying to get plumbing here since July and have had no shows, no replies to my inquiries by phone or email and cancellations! Finally Amber assured me that while there were some changes things were better and would be taken care of, in walks Justin! His professionalism, was awesome, his willingness to perform his tasks and fix my disposal well he went above and beyond!!! I would highly recommend Intelligent Design for all your needs, if there is a problem they will make it right!

Review 10 (2024-07-24 - Rating: 5)
David arrived on time, actually about 20 minutes earlier (he called first to see if that would be acceptable). David was professional and personable, easy to talk to. I like that he made direct eye contact when talking to me. After exchanging greetings he went to work and a few minutes later came back with his findings.In addition to the obvious damage he explained how several tiles that he checked had pulled away from their adhesive backing. Although they looked fine they would most likely blow off in the next heavy storm. He asked if I wanted an estimate to repair the damaged tiles and one to fix those and those that had pulled loose.I asked for both, and accepted the latter. I had already had 2 other estimates and neither told me about the loose tiles. I failed to mention that he took a picture of him lifting one of those tiles with his finger. As well, during the storm I could see my neighbors roof out my back window and saw many tiles that had blown off and several more that were just flapping in the wind. But when it was all over they returned to their original position laying flat on the roof, and no one would ever know.I said all that to back up my claim that David is knowledgeable, thorough, and trustworthy. If you need roof work, either repair or replace, give Intelligent Design an opportunity to serve you.Dave Adams

Review 11 (2024-12-23 - Rating: 5)
Had them install a new water heater at my house. Plumbing tech Fabian Desantiago did a super clean job clean job with copper and added a couple safety features we were lacking. Would for sure recommend.

Review 12 (2024-12-27 - Rating: 5)
Absolutely amazing service with full transparency on what was happening or course of action. I highly recommend theirs business and our guy, Justin was a great, personable gentleman. Thank you very much. We are definitely keeping you in our contact list. Happy New Year to you all! 🤗

Review 13 (2024-10-31 - Rating: 5)
Anthony, one of their air-conditioning technicians came out for my winter maintenance. He did an amazing job. He was efficient clean and polite. I highly recommend Intelligent Design and Anthony for your air conditioning services.

Review 14 (2024-11-11 - Rating: 5)
Finally an honest ac repair man! Had three others out before him, non really fixed or addressed the underlying issues. I have an older system, he described everything and laid out a couple of options. Very knowledgeable and an excellent trouble shooter. If the rest of the techs at intelligent design are like him, they have a great company.Second time I use intelligent Design, this time it was plumming. What can I say Jason was 👍.

Review 15 (2024-11-14 - Rating: 5)
At my request, Greg Gonzalez of Intelligent Design did an assessment of our electrical set-up and needs. He was careful, thorough, clear about his findings, helpful and personable. I would have no hesitation in hiring him when we move forward with the work we need.Ryan Sandoval, a plumber working through Intelligent Design, has done two jobs for us. His work has been careful and excellent, and he is a pleasure. I D stayed on top of all details and timing in a very helpful way.Ryan has just completed a third project for us. He scoped out our needs and explained the process, choices, pros and cons and how each step would likely go forward. We set a time, he did the work, checked it, cleaned up, and completed the paperwork, thus solving another plumbing problem for us in a timely and trustworthy way.Kyle came out, identified the issue, got the parts and returned to fix the system. He was courteous, competent, helpful and a fine worker. We are pleased.

Review 16 (2024-12-05 - Rating: 5)
Kyle is an amazing tech!!! Very thorough always keeping our system working. Must also be an amazing trainer because he’s always training the new guys. Thank you for hiring amazing techs!!!

Review 17 (2024-11-01 - Rating: 5)
My mini split is working again! Kyle showed up with the new HVAC part and quickly replaced it. He even stayed a bit longer to make sure it was working correctly and picked up the loaned portable ACs. He also explained and showed me the issue in the circuit board.Great work! Thanks!

Review 18 (2024-11-01 - Rating: 5)
Jordan showed up for the service. Was polite and professional entire time. Answered all questions and did a good job. Left everything clean. Very happy with his work.

Review 19 (2024-10-02 - Rating: 5)
I got an estimate from Intelligent Design for some roof repairs and a full roof replacement. While I am not moving forward with the work right now, Jacob Beyer couldn’t have been better to work with. He helped me understand the realities of my situation and options moving forward. Not pushy, more of a consultative sale, which I appreciate. It’s clear that he enjoys what he does and believes in the top notch work his company provides. Very knowledgeable, patient, and understanding. I felt supported by a genuine and good human as I navigated some new territories as a home owner. I definitely recommend having Intelligent Design out to give you an estimate at the very least if you need assistance with your home.

Review 20 (2024-12-05 - Rating: 5)
Fabian was a wonderful, efficient, tolerant, proffessional. He was a delight to have here to fix the problem. He handled the blip with grace and a smile.He is worth more than you pay him.

Review 21 (2024-12-10 - Rating: 5)
Cant say enough about how happy we are with the services of Marty and Ryan with Intelligent Design. This team of plumbing experts worked long hours to fix the major problem we had with our deteriorating cast iron pipes. For 7 days these hard working, personable and caring young men took care of our plumbing needs and kept us apprised of what was going on as the job went on. They were courteous, communicative, friendly and punctual. Thank you gentlemen!

Review 22 (2024-10-16 - Rating: 5)
Reached out to Intelligent Design Roofing to have someone take a look at the roof of a property my parents are in the process of purchasing. The home inspection identified some issues so we needed a separate roof inspection. The entire process was smooth. My call was immediately answered and they were able to send someone out quickly to accommodate our short timeline. We received multiple reminders and a text when our technician Anthony was on his way. He arrived on time and was courteous, knowledgeable, and professional. His inspection was done efficiently and we had our estimate shortly after he completed. I would definitely recommend this company for any roofing needs.

Review 23 (2024-12-20 - Rating: 5)
Fabian Desantiago (Intelligent Design) inspected the plumbing for the house. He pointed out one concern and a few other items that we should keep an eye on. A very personable young man who seems to know his field well. I would be pleased to call on him when we need his expertise.

Review 24 (2024-12-27 - Rating: 5)
Ziggy is amazing. Super friendly, very clear communication, and he was super sweet with our dogs! Highly recommend!

Review 25 (2024-12-22 - Rating: 5)
I can’t recommend Intelligent Design enough! (I previously reviewed Greg Gonzales who did some electrical work for us also 5 stars!)Several months ago we got a mini split system installed which has been excellent. Unfortunately, it stopped working a couple of weeks ago. I called and was scheduled for expedited service. James Cavanaugh called me later that day and we figured out the issue. He ordered the parts needed and came out on Wednesday this week to fix it. The mini split was under warranty so there was no charge for the service call or to get our system fixed. John was so nice and thorough. I will definitely be using Intelligent Design for any future work! Thank you!

Review 26 (2024-12-10 - Rating: 5)
Just completed our yearly inspection of our furnace. I am impressed by the professional & knowledgeable actions of our service technician Jordan Oliver displayed today. Looking forward to next years inspection.

Review 27 (2024-11-12 - Rating: 5)
Well, never fun to hear your A/C needs expensive work but Brandon was very helpfull and thorough unlike others that I have called in the past. Not looking forward to the cost but very much excited to have my system running right again. Also sold on the membership program with Intelligent Design.Not to mention, any time I have had anyone from Intelligent Design at my house, they have always been polite and professional and happy to help and do the job fully. Wish I had had them replace my system 6 years ago to begin with.

Review 28 (2024-05-31 - Rating: 5)
Zach at Intelligent Design was the most thorough, professional, and honest technician to perform a service at my house. Zack found multiple disconnected and torn ducts in my attic/crawlspace that 4 other big AC companies and a home inspector over a 1.5 year span failed to identify. This high level of attention to detail and strong work ethic to perform inspections in uncomfortable tight spaces that others wouldn’t, provided me with the proper analysis and guidance to stop giving money to other services/companies that were essentially ignoring my core problems. 5 stars. Would recommend to anyone!

Review 29 (2025-01-03 - Rating: 5)
Kyle was great. Detail oriented and found a part that needed replacing that saved us issues this summer. Thank you, Kyle!

Review 30 (2024-11-16 - Rating: 5)
Ryan Sandoval was professional, prompt and thorough with his work. He did an excellent job of clearing our washer drain which has been plaguing us for several years. Ryan gave clear explanations of each step in the process as they were done. New p-trap and drain. Tested draining washer, faster than ever! Ryan also installed a bidet and soft close seat on master bath toilet.We’ll continue to use Intelligent Design for all of our HVAC, electrical and plumbing needs in the future.

Review 31 (2024-10-23 - Rating: 5)
ID was great! They were prompt, informative and great price.Jacob was my technician. He alerted me when he was on his way and overall just a good guy. He let me know where the issue was stemming from, checked other items in my home and let me know I needed a certain item for inspection. I took his business card for any future services I may need. Highly recommend and much less than another company had quoted.

Review 32 (2024-12-03 - Rating: 5)
Tyler was awesome, took care of our needs! Was able to figure out how to fix plumbing on a house from the 1950s, would recommend him anytime!

Review 33 (2024-11-08 - Rating: 5)
Jordan was very professional and friendly. Got my heat back on working. Tracy in the dispatch office was cool and made my appointment, no worries. Excellent service. 👍🏼 😊

Review 34 (2024-11-08 - Rating: 5)
Brandon P. did an outstanding job on what I was asking for. Even in addition, installed the mount for EV System. Enjoyed having Intelligent Design doing my work.

Review 35 (2024-12-02 - Rating: 5)
Jason, our plumber, helped make a very stressful situation much better. We had a large sewage drain leak under our house, in the crawl space below our kitchen, that had been the mysterious cause of a very bad smell!! He had the leak fixed in a few hours and had next steps for clean up already under way. He was professional, communicative and kind. Since the fix was under our house there’s no way for me to share photos, but Jason ran multiple tests and we’re all sealed up properly now! What a relief! Glad to have a nice person come and fix our big problem.

Review 36 (2024-11-09 - Rating: 5)
Kyle was fast and efficient on his work, and very friendly. He is an awesome guy and loved all the work and enthusiasm he put into our unit. Thank you so much Kyle 😁

Review 37 (2024-12-16 - Rating: 5)
Marty was respectful and personable. He was able to save us almost $300 off the original estimate. I would have had no way of knowing if he had been dishonest and out for the money. However he was honest and revealed he had discovered the problem was more easily solved than originally thought. Thank you Marty

Review 38 (2024-11-30 - Rating: 5)
My recent service experience is why I’m a loyal Woods plumbing customer. Fabian thoroughly reviewed our needs spotted and then fixed a problem I’d overlooked before doing a great job replacing our worn out disposal. He’s ordered parts for the rest and I’m looking forward to his return to finish our repairs with the same outstanding service!

Review 39 (2024-09-30 - Rating: 5)
Ryan Sandoval has been the face of Intelligent Design for us. Ryan is a stellar person. His knowledge and professionalism are exceptional. He is respectful is every aspect of his job. I’m sure this company has many other equally good employees, but I will always ask for Ryan Sandoval when requesting service. His parents much be incredibly proud of him. I know I would be.

Review 40 (2024-12-19 - Rating: 5)
Manny did an amazing job painting our water damaged ceiling as well as the damage done in my closet during last install. Thank you Manny!Update: Johnny and Zach were wonderful. They were respectful of my home and continue to provide excellent service. Zach actually sold us our system and we had a huge reduction in our electricity bills.Update: Johnny returned today to repair the PVC on one of our units that was leaking condensation into our pan. He is such a professional and very kind. Thank you Johnny!

Review 41 (2025-01-01 - Rating: 5)
We have used Intelligent Design for years and continue to rely on them for our A/C, Solar, and most recently, Plumbing needs. A gas leak was detected on our property and our gas was shut off. IDesign had plumber, Tyler Smalling, out there the same day. The job turned into a massive undertaking, which required replacement of an entire gas line due to degradation of piping installed some 30+ years ago. I cannot say enough good things about Tyler. He was professional, communicative, and our biggest advocate when it came to dealing with the legal bureaucracy of getting the gas turned back on ie: town permit requirements SWG requirements...etc. We are extremely grateful to Tyler and the IDesign team for their quality work and commitment to service!

Review 42 (2025-01-09 - Rating: 5)
Jordan did a great job very knowledgeable and friendly. Amber is always very friendly and gets me service quickly. Thank you all Dick & Sally

Review 43 (2024-11-26 - Rating: 5)
Anthony came over to do a routine maintenance inspection on my AC and he was great! Very respectful and very informative and offered me some upgrades that will help with air quality of my house. Amazing experience, I love Intelligent Design!

Review 44 (2024-11-18 - Rating: 5)
Anthony was able to find a leak pipe in our furnace and recommended to fix it before fire hazzard could occur. He told us the price before the repair and did the repair clean and quick. He also explained new different air filtreation types that he recommended us to replace our 20 yrs old AC/furnace units. He didnt push us to buy, but recommended to book an appointment with their sale team if we think about it.

Review 45 (2024-09-13 - Rating: 5)
We trust local, Veteran Owned businesses as a local, Veteran Business owner ourselves. We believe that integrity, honesty and exemplary customer service is a virtue that is maintained even after leaving the military. When we made our appt. with Intelligent design, there were some emergent situations that arose for other community neighbors that caused IT to reschedule, we did not have an a/c emergency. Intelligent Design staff were very respectful of our time and when the Technician, SAM arrived, he was very professional, respectful and detailed in his work and explanation of the work that needed to be done. He explained everything with patience and professionalism. We would not have any other company taking care of our H&A systems in our home. We will highly recommend Intelligent Design to any other homeowners who need heating and a/c services. Thank you!

Review 46 (2024-12-04 - Rating: 5)
Jason Shreves installed our new bathroom faucet. He did an outstanding job and made sure everything was clean before he left. Very professional. Great personality! I would highly recommend Jason.

Review 47 (2024-07-12 - Rating: 5)
Thank you for the excellent response, professional support, and service. Justin absolutely went above and beyond. He kept us informed all through the process. He was friendly, easy to talk to and answered every question. He also was doing some research on the filtration system that we have. I highly recommend Intelligent Design Air Conditioning, Plumbing, Solar and Electric. They responded to a plumbing issue but I will not hesitate to call them again for their other specialties.

Review 48 (2024-12-23 - Rating: 5)
Shayne Wyatt service tech was very polite and friendly. Cleaned up jobs were completed.Appears to be good work. Guess we’ll see in a few days. ;)

Review 49 (2024-08-27 - Rating: 5)
Can’t sing the praises enough regarding my experience with Intelligent Design, especially working with Marty assisted by Ryan. What I thought was going to be a minor “ream out the pipes” project turned into a complex restoration of a 100 year old plus sewer system.Marty was very thorough in explaining my options and approaches to this job. He, along with Ryan did an incredible job not only restoring my sewer line , but giving it new life for many decades to come. This was a tough job, and they tackled it with expertise and incredible problem solving skills!I highly recommend Intelligent Design for any and all services that they provide.

Review 50 (2024-12-20 - Rating: 5)
Brandon called when in his way to let me know when he would arrive. His review and analysis of the work to be done was clear and concise. He came across as highly competent and professional.

Review 51 (2024-10-11 - Rating: 5)
I had a great experience with Jordan Oliver, an HVAC specialist. He was incredibly informative and friendly, which really helped make a challenging situation easier. He also took the time to thoroughly explain the maintenance plan options, which was exactly what I was looking for. Overall, it was a five-star service!

Review 52 (2024-11-25 - Rating: 5)
Justin changed out my anode rod quickly and neatly! The only problems Ive ever had with this company involve their recent outsourcing of after-hours phone lines. Always call the home office to confirm appointments made after hours!

Review 53 (2024-11-20 - Rating: 5)
Dustin Stock of Intelligent Design is a Rock Star!!! He installed my mini split unit and went Above and Beyond with clean up. He also addressed anissue after the install with expertise. My new company for home issues!

Review 54 (2024-10-04 - Rating: 5)
Tyler and intelligent design did a great job and were very professional. He showed up on time, quickly diagnosed the issue, gave a fair estimate, and resolved the plumbing issue within 45 minutes. From the initial call to the wrap up, all members of the service team were respectful, knowledgeable, and quick to resolve my plumbing issue.

Review 55 (2024-08-09 - Rating: 5)
Ryan Sandoval (who came highly recommended by a neighbor) was very professional and personable. He took the time to listen and informed me what to expect. Once he was done with the inspection, he was patient in walking me through all the details of his findings and answering all my questions. When he came back a few days later to perform the work, he was meticulous, thorough, and kept me updated on the process. Once the work was completed, he once again was thorough in explaining to me all that was done and showed me the comparative video footage. I am confident he did the job really well and I should have nicely flowing drain pipes for a long time. Thank you so much Ryan!

Review 56 (2024-11-20 - Rating: 5)
Once again Ryan fixed the problem! Our Holiday guests will now have warm showersWith plenty of pressure.Ryan is a perfectionist in many ways.Once problem is diagnosed, Ryan informs us of possible fixes ,and $$. Explains the pro and cons. We decide , and Ryan goes to work.Once competed he shows us that everything is now working as it should.All is left clean and tidy.this is not our “first problem” solved by Ryan, .. but he has fixed every one of themPerfectly.P

Review 57 (2024-12-30 - Rating: 5)
I scheduled a semi-annual HVAC system check a system checkup with Intelligent Design. The technician Ziggy was polite, respectful, and informative. He provided plenty of information, pictures, and explanations of the inspection. He gave a few recommendations for the system but he was not pushy about sales.The office staff who scheduled the call were very nice and responsive. Overall, I had a very pleasant experience.

Review 58 (2024-09-27 - Rating: 5)
Excellent customer service! Anthony came out and helped us with our roof issue. He was a pleasure to work with and did a fantastic job. I would definitely recommend Intelligent Design.

Review 59 (2024-11-14 - Rating: 5)
Justin was fantastic at explaining all details of what services Intelligence Design Offers. The quality I enjoyed most about Austin was his attention to finer points of a particular service, and the honesty in which he described his narrative. Austin is a great asset to his company. I wish all sales representative were like Austin.

Review 60 (2024-08-09 - Rating: 5)
Justin Wise did a great job in diagnosing the issues with our toilet. He fixed everything at a fair price and with a warranty on the work. Once again, very pleased with the response, professionalism and knowledge of the Intelligent Design technicians.

Review 61 (2024-10-31 - Rating: 5)
Intelligent Designs technician, Marty was extremely professional and informative. I was very impressed with his ability to handle my water filtration system. He is a wonderful addition to their team.Alida Wilkes

Review 62 (2024-10-21 - Rating: 5)
Greg Gonzales did an excellent job giving o home an electrical inspection. He pointed out a few minor issues, but told us how to fix them ourselves instead of trying to upsell us. We would definitely recommend Greg and the Intelligent Design team!

Review 63 (2024-12-23 - Rating: 5)
Professional as always. Ziggy took care of the annual checkup quickly and walked me through his recommendations without pressuring me to accept extra work.

Review 64 (2024-12-12 - Rating: 5)
Justin Wise was very quick with a solution to our hose bib problem. He arrived only a few hours after we called Intelligent Design. He also recommended an alternate fix and provided a bid for our consideration. Justin was very courteous and easy to talk with. We would recommend Justin to come back and serve us and others in our Quail Creek community.

Review 65 (2024-12-06 - Rating: 5)
Fabian Desantiago showed up on time, completed the work, cleaned up and stayed late untill the work was done. Very happy with his service.

Review 66 (2024-11-06 - Rating: 5)
Jordan was very professional and spent a great deal of time explaining any problems we have with our heater. I am a real estate agent and have been for 35 years, and was very pleased with his knowledge and work. I will recomend him in the future to my clients through your company. Thank you for sending him out to us.

Review 67 (2024-10-26 - Rating: 5)
Intelligent Design is a bit on the pricey side, but what you get in exchange is integrity. I had other companies out to diagnose the issue with my tankless water heater and they consistently tried to upsell me. Not Ryan, he did a simple maintenance job on the heater and recommended we keep up on maintenance as a way of extending the life of the unit. This saves us money in the long run. Integrity like this is a reflection of the integrity of the owners and management of the company. Oh and the heater is working splendidly.

Review 68 (2025-01-07 - Rating: 5)
I needed assistance with our new thermostat. Alex arrived and was very helpful with his explanation. He checked the system completely and had me do a couple of dry runs before he left. Alex is very professional, respectful, helpful, and has a great personality. Thank you, Alex! 😊

Review 69 (2024-12-06 - Rating: 5)
Shayne did an excellent job. I felt no pressure from him and he treated our concerns and answered our questions quickly and efficiently. He is a great edition to the team!

Review 70 (2024-09-17 - Rating: 5)
Ryan was very professional, and concerned about getting our plumbing fixed in a fast, and timely manner,he went out of his way to get us water asap.

Review 71 (2024-10-18 - Rating: 5)
Tim is exceptionally knowledgeable. Not only is he able to explain the technical aspects of the equipment but he is also proficient on the financing piece. His ability to keep up with my overly analytical husband is nothing short of impressive. Additionally, I appreciated his no pressure approach and his patience in working us through the most appropriate scenario for us.

Review 72 (2024-12-11 - Rating: 5)
I got here from Michigan, for the winter on 9/14/24. My air condition was not running. Sunday, i called Intelligent Design. Jordan came and looked at everything to determine the problem. It was a Burned out motor. Jordan told me he would order the part Monday morning and if it didn’t come in, he would have someone bring over a small air conditioner for my bedroom window. There was no emergency charge to come on a Sunday and he got the part on Monday. Jordan came installed it, checked my filters, checked the whole system gave me tons of information about it and I signed up for a year agreement. I couldn’t ask for better service. I also hope I can get Jordan every time! I’m sure the whole staff is competent! Jordan was an amazing young man. Thank you , Mary Heffner

Review 73 (2024-07-29 - Rating: 5)
Kenny McClellan was incredible. He went above and beyond to make sure our AC unit was repaired. By the way this was an emergency (weekend) visit at no additional fee. Not only was the service excellent but also reasonably priced. We also joined their maintenance programThat will also save us money, keep our HVAC in best shape and the additional inspections will give us peace of mind. It’s also great to hear the company is active giving back to the community and the world. Thank you Kenny it was a pleasure to have you in ourHome.

Review 74 (2024-12-05 - Rating: 5)
Tim did an excellent job telling me about the advantages of the units we purchased. He followed through after the bid answering more questions. He also provided us a very competitive bid for a superior product.

Review 75 (2024-07-13 - Rating: 5)
James Cavanaugh came to our home to evaluate our AC unit and why it stopped working. It was extremely hot temperatures and he was very honest with what the problem was and gave us clear options. James was very knowledgeable about what occurred with our AC unit. James was a great pleasure to work with and we look forward to utilizing Intelligent Design for our current and future needs pertaining to our AC unit. As well as plumbing, electrical and Roofing maintenance. It’s a great comfort as a homeowner to work with such intellect people from James to scheduling staff. They are superior in customer service and put what in our case has been a challenging and stressful moment and made it comfortable for us. Even though I called and said James didn’t need to bring a portable AC unit because we ran out and purchased one; He provided one and setup for us meanwhile we receive our new unit. We are so appreciative and glad he did. With High temperatures and no relief from Monsoons we are anxious to receive our new Air Conditioning unit soon. We anticipate the service will be the same for the installation. Great Job Intelligent Design we are happy to be your new customers! Rodriguez Family

Review 76 (2024-11-21 - Rating: 5)
Ive been working with Jacob Jameson and his team on various plumbing issues that developed since August. We migrated the gas water heater and installed an electric on on the side of the house. Along with the work outside, we installed an awesome water softener system that has produced incredible results. We now have new toilets and valves which give me a great peace of mind. This job initially was for a leak near the fridge but became a whole kitchen remodel. Invasive processes like this can be daunting and stressful but the guys at I-design made the process bareable. They tend to be courteous, professional, and knowledgeable on the tasks at hand. Im happy with all the work thats been conducted thus far and do intend on collaborating with intelligent design in the future.

Review 77 (2024-11-03 - Rating: 5)
Justin Wise with intelligent design came to our house within just hours of calling. We had two other companys come out and accomplish nothing while they were here and bill us anyway. Justin was fast profession and listened to me explain the problem so he could solve it, which he did! Cost us less than the other guys too! We will never call anyone else for plumbing issues again. Justin with Intelligent Design, everything! Thanks Justin.

Review 78 (2024-07-17 - Rating: 5)
I am so glad we chose Intelligent Design to handle my AC issue! I submitted an online request after I had water leaking from my unit into the house after the big storm. I was immediately contacted by Amber to ask for some follow-up information to determine the severity of the problem. She promptly dispatched Jordan that same day to assist us with our issue. Prior to his arrival, Jordan gave me a courtesy call to inform us he was on his way and his ETA. Jordan was exceptionally personable and provided top notch customer service. He took the time to explain in expert detail the problem and his solutions for it. He educated me extensively on the unit itself and other related items. Once he began resolving the issue, he did so efficiently and in a manner displaying the expertise of a true professional. He went above and beyond, leaving it better than he found it. He made an otherwise difficult situation for us a positive experience. I will refer anyone I know to Intelligent Design going forward, and tell them to ask for Jordan. Thank you all again very much!

Review 79 (2024-03-22 - Rating: 5)
Julian Waymire came into our home with a very professional manner and treated us like we were family. A very pleasant and a horrible situation was quickly rectified our overly long adventure that we were in. Our original water heater was replaced and our plumbing issue was taken care of. Thank You for everything that was done.

Review 80 (2024-12-10 - Rating: 5)
So far so Good. Anthony has been the best! He’s gone tho bad with my insurance company and won the battle. I highly recommend Intelligent Design to anyone and everyone if you want the job done.

Review 81 (2024-08-23 - Rating: 4)
I had the most helpful inspection by JP Pratt. He kindly listened to me, offered helpful insights and solutions and followed up quickly via email with a comprehensive estimate. I felt very comfortable with him. He explained what I think is now common for duct cleaning, which is pricing based on nine or fewer vents, or 10 + vents. We have a small condo with five measly vents, so I would prefer a per-vent price! But it makes sense that pricing has to take into account everything that goes into a cleaning, labor, equipment, cleaning supplies for cleaning the vent covers outside, etc. you have to draw the line somewhere! The price is fairly high with Intelligent.

Review 82 (2024-09-25 - Rating: 5)
Justin did a great job on several repairs and valve replacements around our house. He is punctual, explained what he was doing, showed us the completed work, and thoroughly clean up afterwards. Justin did great job and we highly recommend him.

Review 83 (2024-08-19 - Rating: 5)
Kyle Bruggeman was our technician. He was very pleasant. He did a good job. He stayed a few minutes to make sure everything was working correctly. I doubt that I’ll need more service but if I do, I would ask for Kyle.

Review 84 (2024-08-05 - Rating: 5)
I had a yearly plumbing inspection and hot water heater flush today with Julian. He was great! I appreciate his willingness to patiently explain what he found, his good suggestions for improvement and his willingness to work longer than expected to get the job done.I am very happy with the service.

Review 85 (2024-07-20 - Rating: 5)
Jordan Oliver gave excellent & outstanding customer service. Very professional and very knowledgeable in his profession. He resolved the issue and problem promptly. I will highly recommend your company and Jordan To all my family and friends. I will request Jordan in the future for servicing. Kudos to Jordan for a great &speedy repair job! We are highly satisfied customers! Thank you again Jordan Oliver!

Review 86 (2024-12-16 - Rating: 5)
Jordan from Intelligent Design serviced our HVAC system today. We have been using Intelligent Design for our HVAC needs for several years now, and I continue to be impressed with the competence and friendliness of the technicians they send to our house. Today’s visit was just a routine maintenance call, but Jordan was prompt, polite, and professional. He happily discussed some of the quirks of our 1950s home and its HVAC system and ductwork (which was at one point converted from an evaporative cooler setup), offering options to address some of its pain points without being pushy at all. He even left a special screwdriver behind that would help us more easily change our filters, which aren’t the most convenient to access. Overall, it was a positive experience.

Review 87 (2024-12-07 - Rating: 5)
So our 2 year old water heater blew up. Trying to get it repaired under warranty was a nightmare as parts were not available. 12 days into no hot water I contacted Intelligent Design. I was told they had a plumber on a job not to far away and he could come over as soon as he was done.The company texted me with a picture and bio for Justin stating he was on his way. Justin called me and gave me his eta. communication from both the company and Justin was something Ive never seen before.Less than 2 hours later Justin shows up. I explained our problem and told him I wanted an estimate for both a standard tank water heater and a Tankless system. Justin spent well over an hour giving me the pro and cons of each system and explaining in detail the tankless. We have had 4 standard water heaters in this house since 2006.Justin was very knowledgeable, and patient with me. 15 minutes after he left I had 2 written estimates on Wednesday afternoon. We discussed it and decided on the Tankless System. I called Intelligent Design back around 4:00 pm Wednesday and told them to get us on the schedule for the installation. I was told they could install it on Friday. knowing that we had been without hot water.They said Justin would be at our house between 8:00-10:00. Justin called me to say he was on his way but had to stop for more supplies. Justin showed up at 10:00 and got right to work removing the old water heater. Justin worked all day he left our house around 7:00 pm. He took one short 5 minute break, didnt eat, was not on his phone. His work is second to none. His work is neat and cleaned very professional. Justin took his time to make sure the area was protected from any damage. I asked him about being here so late, and he said he would be there no matter how long it took to get us hot water.7:30 last night I took my first HOT shower in my own home in 14 days.Customer service is a thing of the past with so many companies these days. they could all learn from Intelligent Design and Justin.The only con to the tankless system is the price. But you get what you pay for. We paid for quality, and definetly got quality.I highly recommend Intelligent Design and Justin!John M

Review 88 (2024-11-27 - Rating: 5)
I am not a customer, but I received a call offering services from Intelligent Design. The owner promptly called me to apologize for the sales call, and I am very grateful for this recognition. I feel that this is a representation of integrity.

Review 89 (2024-08-02 - Rating: 5)
Alex was beyond great!!! This company has worked on multiple properties for me with never any issues and always great service. Alex really went far beyond what I call great service. He is one of those rare employees that a company wants to keep as long as they can. Such a really knowledgeable employee, and a super nice guy. 10 stars.

Review 90 (2024-11-04 - Rating: 5)
Jordan was very friendly and efficient technician who performed the HVAC maintenance on our Trane unit. He explained exactly what was involved with the yearly maintenance and showed me the unit beforehand. Finally, he showed me the after and also let me know what was recommended (blower wheel cleaning) for next time. I would highly recommend him for any HVAC needs.

Review 91 (2024-08-27 - Rating: 5)
Great service. Called and they were here early the next day. Justin Wise explained clearly what he was going to do. Was fast and even had pictures of what was done. Thank you Intelligent Design .

Review 92 (2024-10-14 - Rating: 5)
Great experience from beginning to end! They took great care of my home while my roof was being installed. I had a total replacement (underlayment and tile) which only took 3 days! Very satisfied with the work.

Review 93 (2024-08-19 - Rating: 5)
JP Pratt did a great job repairing our split unit. He found the leak the 1st day, but needed to order parts that was very understandable given its a split unit. He was then out 2 days later to weld and repair. He worked all afternoon on the unit to get it running. Unfortunately the unit isnt a great design for Arizona had another leak with another fitting. He ordered part and next day spent another afternoon on the roof with103 degree weather. He fixed a total of 3 leaks and was very professional in showing what leaked and explained how it leaked. He took video and pictures before and after. The unit is running great and cooling the family room. Intelligent Design employees are polite, professional, and very knowledgeable. Will always use their services!

Review 94 (2024-04-05 - Rating: 5)
Call Intelligent Design Air Conditioning, Plumbing, Solar, & Electric for all your needs. But please be sure to ask for the gentleman “Kyle”. We had an issue with air flow/coolant and something was going on with our metering device. I called and called multiple companies around Tucson and could never get a straight answer. We received a lot of bad customer service. Someone referred Kyle from Intelligent design and we gave him a shot. Kyle came over to our residence after hours(after a long shift), got up in our attic and checked the entire HVAC system and was able to diagnose the issue within about 25 minutes. He also found another issue in one of the air vents in our kids room. Something the builder (A/C company) left in the air vents restricting the air flow. Kyle was very professional and knowledgeable. If Kyle didn’t know the answer, he called around to get it for us. I highly recommend this guy, he goes above and beyond to solve problems and get answers. We will be calling Kyle from Intelligent design for all our needs. Intelligent design is lucky to have him. He is a good Christian man too. Thank you Kyle from Intelligent design!!!

Review 95 (2025-01-08 - Rating: 5)
Jacob was great! He got our water heater replaced very efficiently and was a real pleasure to work with.

Review 96 (2024-08-07 - Rating: 5)
JP Pratt gets five stars or more for his thorough diagnostic and recommendations on my AC unit. He was the best service tech of any kind I’ve met in years.The appointments were scheduled easily, on time, photos of findings and completed work, clear pricing.I’ve already recommded JP and Intelligent Design to my neighbors and friends.

Review 97 (2024-11-15 - Rating: 5)
Always professional and excellent communicators. Technician Anthony performed seasonal inspection/maintenance of HVAC system, He was thorough , courteous and respectful of the property. He explained his findings and various system functions well

Review 98 (2024-12-19 - Rating: 5)
Fabian was very courteous and did a great job understanding what I needed. He fixed the leak under our sink and unplugged the drain in our shower. Thank you Fabian.

Review 99 (2024-08-15 - Rating: 5)
Anthony did an outstanding job. Explained everything he was doing and reviewed all the measurements with us. Appreciate his professionalism. We would like him to be our service provider next time.

Review 100 (2024-10-22 - Rating: 5)
Service on 10/22/2024 was on time and very efficient. Due to Intelligent Designs previous service calls, all was well due to previous circuit board and condensate line fixes. Service for John and Lisa W.

Review 101 (2024-06-19 - Rating: 5)
We have used Intelligent Design for a few large home projects and have always been happy with the customer service and how to projects turn out. Marty and Julian were professional, friendly, and very knowledgeable! Marty presented multiple options to us and completed all of the work on time. Also cleaned up any mess every afternoon to ensure the house was as he found it. Both were so kind and patient to my little boy and answered all his questions as well. We highly recommend ID and Marty.

Review 102 (2024-12-12 - Rating: 5)
Ziggy did a great job with our check-up. He was timely, friendly, and informative, providing good suggestions for preventative maintenance without being pushy.

Review 103 (2024-10-14 - Rating: 5)
Jordan was prompt & polite. He was able to diagnose the problem quickly and had parts on hand to complete the job right away.Thanks for keeping our household cool!

Review 104 (2025-01-02 - Rating: 5)
Johnny Guerrero was outstanding, just like everyone I have worked with from Intelligent Design! Friendly, knowledgeable, and thorough.

Review 105 (2024-03-21 - Rating: 5)
Jordon and Alex did a fantastic job fixing our whole house humidifier. They were friendly, respectful, knowledgeable, efficient, and thorough. We really appreciated their positive attitude and strong work ethic.

Review 106 (2024-07-09 - Rating: 5)
Our AC stopped cooling yesterday evening after a 109° day so we called the after hours number and they had Alex out within a couple hours. He was polite and efficient and replaced a part for us to get the house cool again. Great service from the answering service, dispatch and technician. Thanks so much!

Review 107 (2024-12-04 - Rating: 5)
Zigi did a great job. Very thorough. We were very pleased.

Review 108 (2024-12-22 - Rating: 5)
The most comprehensive evaluation of my riff so far. Anthony’s explanations of how to make an excellent roof left me very satisfied and knowledgeable I had a recommend him

Review 109 (2024-09-05 - Rating: 5)
Intelligent Design was a life saver. They have 24 hour on call and Alex was a gem. Plus, he knows his stuff! He texted a few days later to make sure everything was okay.

Review 110 (2024-08-29 - Rating: 5)
Excellent service. The technician Alex came out in the late hours and worked to find the issue. Even when needing to wait a day for specific parts, the company provided portable AC units to help with the hot weather. Very reliable, fast, courteous experience.

Review 111 (2025-01-03 - Rating: 5)
Ziggy was polite professional he made good conversation. He mentioned some other products that might benefit us, but he wasn’t pushy about them. I gave him a five out of five.

Review 112 (2024-12-14 - Rating: 5)
James did an excellent job. He looked at the two problems and discussed what needed to be done. Did them in an efficient and well done manner.

Review 113 (2024-06-12 - Rating: 5)
Had a plumbing emergency late in the evening and Intelligent Design was the only 24hr service company that I called to answer right away. They were professional and sympathetic to my need and got a tech out as soon as they could. Ryan was great to work with, professional, and very knowledgeable. He jumped right in to get us fixed up and spent extra time making sure everything was perfect before finishing up. Would highly recommend!

Review 114 (2024-07-23 - Rating: 5)
Michael was very efficient in checking out our plumbing. No problems but pointed out that 5 of our shutoff valves may need to be replaced in the near future. Will address that issue in a couple weeks. Thanks Michael!Always grateful to Intelligent Design for sending us knowledgeable, as well as kind technicians.

Review 115 (2024-07-14 - Rating: 5)
Greg Gonzalez came out to our house to assess our electrical issues and I’m so happy I called. He was friendly, walked us through what we needed, didn’t try to oversell us on things we didn’t. He’ll be coming out to do the work soon. Would definitely recommend Greg and Intelligent Design! The people are nice and it was easy setting up an appointment.

Review 116 (2024-09-10 - Rating: 5)
We can’t say enough about Tim and intelligent design. We came back to Tucson and decided to go through with our solar project through them and Tim came out and walked us through an easy finance process and made things so simple. if you’re ever in question needing any work intelligent design Is a great company and its people are fantastic. We’re looking forward to getting her solar project done and having her utility bills reduced and our pool heated. Thanks again to Timand all the folks at intelligent design.

Review 117 (2024-06-21 - Rating: 5)
Thank you so much Intelligent Design for having such an awesome technician/employee. Jordan is very professional, polite and very informative. He came out to my house on short notice and was able to get my Ac system up and running again. Just in time. 5 stars for Jordan! Keep up the good work.Sincerely, Eddie L

Review 118 (2024-10-02 - Rating: 5)
Jason was very professional, friendly and knowledgeable. He addressed my concerns quickly and thoroughly and resolved the issues completely. He made me feel valued as a customer. I would highly recommend him and Intelligent Design.

Review 119 (2024-08-10 - Rating: 5)
I called Intelligent Design Air Conditioning and they were out within 3 hours. They were able to quickly figure out our issue and get us up and running. Brandon was very helpful and I would recommend him to fix your issues.

Review 120 (2024-07-12 - Rating: 5)
We have two AC units (one upstairs and one downstairs) and the upstairs unit hasn’t been keeping up. I called today around lunch and Alex came the same day! Alex was timely, knowledgeable, respectful of our home and explained the issues our unit is having. He was able to the repair the same day and we are back to nice cold air. Highly recommend for your AC needs.

Review 121 (2024-07-12 - Rating: 5)
Shane Wyatt is an excellent technician. He did great work and completed all work in a timely manner. I am thrilled to have my BBQ back and running. I will use Intelligent Design again when I need them. I felt the price was appropriate for the job completed.

Review 122 (2024-11-21 - Rating: 5)
Tyler was amazing! He was quick, efficient, friendly, professional, and an expert in his field. We hope to not have to use them in the future, but know we are covered if we need to.

Review 123 (2024-10-11 - Rating: 5)
I am very happy with the electrical work Greg Gonzalez did at my home. He was friendly, honest and did a thorough job. I would recommend Intelligent Design for electrical work.Judy

Review 124 (2024-07-08 - Rating: 5)
Outside of some confusion on names and addresses. Julian called prior to his arrival, he arrived on time, clean, polite, and very respectful. Answered all my questions in a way I could understand.The quotes I had requested were emailed within moments after our visit was concluded.The level of customer service,follow up and professional attitude were so refreshing. It is the bar that I look for and hope all companies would take it a bit more seriously.Optimistic to a fault.....

Review 125 (2024-10-24 - Rating: 5)
Jordan did excellent job on my furnace. I highly recommend him.

Review 126 (2024-08-29 - Rating: 5)
Tech as extremely professional, easy to work with, truly patient and understanding. We could not have hoped for better service. A+ for JP, we highly recommend him.

Review 127 (2024-06-25 - Rating: 5)
Been using Intelligent Design since 2017 when they installed our new system and have been very satisfied. We’ve had technicians out for routine scheduled inspections and servicing and, once or twice, for additional work. Alex came out today to look at an issue we’ve been having and I am happy to have met him. Very squared away. Knowledgeable, friendly, gave excellent advice, showed me how to make simple adjustments, and walked me through steps and options from simple to more complex. I would definitely recommend Alex to assist with hour HVAC needs.

Review 128 (2024-12-04 - Rating: 5)
We had a great experience with your technician. He was very professional, friendly and very informative. Great customer service. Thank you so much.

Review 129 (2024-12-05 - Rating: 5)
Johnny Guerrero was kind and informative and very proactive to make sure our air conditioner was working at its fullest capabilities!! He was able to fix the problem in a timely and affordable matter.

Review 130 (2024-11-16 - Rating: 5)
Jordon Oliver and Amber do a great service job. They have great customer service and dependable on time. Recommend to anybody check them out.

Review 131 (2024-08-27 - Rating: 5)
Our A/C went out in the middle of the night. We called early in the morning and the after-hours service got us a same day appointment. We got a prompt follow up confirming our appointment. Our technician, Anthony, quickly diagnosed the failed part, replaced it, and walked me through all the data afterward. 101 degrees outside, and we were cool and comfortable by dinner.

Review 132 (2025-01-06 - Rating: 5)
Jordan came by for a follow up appointment re: new HVAC filters and while he was here he replaced the entire filter tray/structure, as it was malfunctioning. Jordan’s outstanding and always is thorough about diagnosing and solving issues as well as explaining everything and answering any questions we might have. Highest recommendation!

Review 133 (2024-07-22 - Rating: 5)
Refreshingly friendly and responsive. We called for emergency service after our AC unit stopped working on a late July evening around 630pm. Jordan was the tech came that out to us just a short while later about 10pm. Within 20 minutes he had diagnosed and fixed the problem which was luckily for us just the replacement of a blown compressor part. The entire experience, from the phone call with Amber to the service with Jordan, was a breeze. Amber and Jordan were both friendly and sympathetic to our situation in a genuine way, even though they must get hundreds of calls a week for busted AC units. Thank you iDesign, highly recommend for fast and friendly service!

Review 134 (2024-10-10 - Rating: 5)
Elyjah was so helpful and quick to respond! We appreciate the quick work. He explained all the repairs in detail, was quick to find and address the problem and we had AC working in now time! Thank you Intelligent Design!

Review 135 (2024-06-23 - Rating: 5)
Had a great experience with ID. My AC stopped blowing cold air and they were able to respond quickly to fix. My repairman was very professional; showed up on time, explained everything clearly, and was extremely polite. Turns out he was a fellow Veteran and it felt like spending time with an old friend. Alex is now my guy and I will use ID as long as he’s around. Have worked with three other big name local companies and this has been my favorite by far. Highly recommend!

Review 136 (2024-08-22 - Rating: 5)
We were very pleased with Jesus Mendosa as he was very prompt, took pictures of the problem on our roof, gave us an estimate which we accepted and he fixed the problem right away. Other companies would’t come out because it was a small problem but my husband is 85 years old and I didnt want him up on the roof. So thankful we don’t have a leak anymore!We recommend Intelligent Design Company!

Review 137 (2024-07-18 - Rating: 5)
Kenny was an amazing technician, unfortunately for us, we had a water leak upon his arrival and he was able to find a plumber for me the same day, as well as servicing our AC unit. Our plumber, Tyler, was exceptional and went above and beyond for us to save our house with the crazy leak we had. I couldn’t be happier with the intelligent design team. Thank you!!

Review 138 (2024-07-31 - Rating: 4)
Really thorough doing the AC maintenance. I was very happy with that. And the professionalism the rep showed was truly excellent. But at the end of the visit, I felt like there was a great deal of upselling for unnecessary services (as well as a couple of items I do need). Overall I was pleased with the service they provided.

Review 139 (2024-11-28 - Rating: 5)
Ziggy Lebi came by yesterday to check and maintain our mini slit system. He was personable and knowledgeable. Ziggy answered my questions about cleaning the system and explained the process and what the cost would be.

Review 140 (2024-12-12 - Rating: 5)
Marty came to my house to give an estimate for a job I requested. He was courteous and professional, to the time to listen to my issues and answered all my questions.

Review 141 (2024-12-27 - Rating: 5)
Kyle was on time pleasant in manner, had the correct part needed for repair, and made the repair quickly and with no disruption.

Review 142 (2024-11-21 - Rating: 5)
Great, quick service! Johnny Guerrero got my furnace running smoothly and house warmed.

Review 143 (2024-07-12 - Rating: 5)
I found Michael to be very pleasant to speak with. His quote came in at a honest price without trying to up sale me with unnecessary add-ons that other companies tried to convince me of buying. I would encourage everyone to call Intelligent Design for an estimate before making a final decision.

Review 144 (2024-10-04 - Rating: 5)
Shayne worked tirelessly all day to remove our old tank and install our new tankless hot water heater. He’s a courteous young man who can really sweat some copper pipe! His copper work is beautiful, especially in an era of PEX piping. This is yet another excellent install (two HVAC and whole-home solar previously) at our home by the crew at Intelligent Design. Thank you once again!

Review 145 (2024-09-25 - Rating: 5)
Just had our Fall regular service on our HVAC by Elyjah hicks. Elyjah did an excellent job. He was very thorough, friendly and professional. He called as he was on his way and was here right on time. So, great job, Elyjah and thanks.

Review 146 (2024-04-20 - Rating: 5)
My husband and I had an amazing experience with intelligent design. Brandon was the first technician that came over late Saturday night and told us how bad our AC was which we both pretty much knew. He was a very nice. Zach came over The following Monday and helped us get set up to have a new AC installed. He was also very kind and very professional. Sammy and Chris were wonderful when it came to installing our new AC unit. They were very kind, answered all the million questions that we had plus show us how to work the thermostat They were both very professional. I would recommend intelligent design to anybody thank you again everyone.The Grosarts

Review 147 (2024-07-03 - Rating: 5)
We have always received great service from Intelligent Design from the technicians to the customer service. Kenny (tech) was very knowledgeable, showed pride in his work AND the company. I definitely recommend Intelligent Design and will continue to use them.

Review 148 (2024-08-10 - Rating: 5)
Been working with Intelligent Design the past few years now, and today’s visit I had Alex Grino. He arrived about 10 minutes early and was a wealth of knowledge while giving my hvac system a full tune up!

Review 149 (2024-07-11 - Rating: 5)
Very happy with the service provided by Jordan Oliver, he was extremely polite, courteous and explained everything he did in detail, made sure we didn’t have any questions! Recommended we service the unit at least once or twice a year! Overall 100% satisfaction!

Review 150 (2024-11-09 - Rating: 5)
Work was great. My heat problem was fixed with great skill. I am delighted. Kyle was my tech and he was terrific.

Review 151 (2024-10-31 - Rating: 5)
I have been working with intelligent design for the last eight years. They installed my original air-conditioning and heating system and have been maintaining it ever since. Anthony was my technician today and he did a fantastic job. All of my experiences with the technicians have been excellent and we also have an air purification device in our system because we have excessive dust and some breathing challenges. Intelligent design has done an amazing job and we would highly recommend them for your air conditioning heating or plumbing services.

Review 152 (2024-07-30 - Rating: 5)
Anthony came out to give me an estimate on my roof. He was very professional didnt try and sell me anything was honest and up front. I was very happy with the estimate it was at a reasonable price much closer to what I will pay than previous bids.

Review 153 (2024-11-14 - Rating: 5)
Johnny is amazing! Very knowledgeable, efficient, and polite! Thank you for taking great care of us!!

Review 154 (2024-08-13 - Rating: 5)
Julian was very helpful and was timely with repairs. He was able to find the source of our problem and have repairs completed the next day. Very thankful for him!

Review 155 (2024-12-09 - Rating: 5)
Jonny G addressed questions regarding our heater. He was knowledgeable and we felt confident in his giving us maximum efficiency with our heater.

Review 156 (2024-12-18 - Rating: 5)
Fit us in to address an emergency situation. Friendly accommodating, and skilled. Solved our problem and provided good advice on other plumbing heating and air conditioning systems.

Review 157 (2024-08-30 - Rating: 5)
My name is Joe Prince Watch Oh My experience was a great experience with Alex and Brian. They were cordial explained everything to me. I am a person that is on the autism spectrum and I still could understand what was going on with him. Very manageable young men got right to the work and I have a brand new air conditioner and I’m very happy with my choice. If I could give them six stars, I would give them six stars

Review 158 (2024-07-12 - Rating: 5)
Marty explained how my salt water osmosis system worked. He tested the water for impurities and told me that my filters were still doing a good job. I will definitely be calling Marty from Intelligent Design in 6 months for my water system upkeep.

Review 159 (2024-11-21 - Rating: 5)
JP always does a fantastic job every time he comes out. Thank you!!

Review 160 (2024-04-06 - Rating: 5)
I had a bathroom sink faucet with sudden decrease in water flow. Shayne was able to come out in just a few hours and fixed it super fast. Turns out that bacteria in your water lines can still build up despite after the fact RO water filtration installation. Shayne explained this and took out a chunk of bacterial film from the faucet. Water flow restored, no problem. Shayne was polite, professional, prompt . What more do you need?

Review 161 (2024-12-09 - Rating: 5)
We have been a customer of Intelligent Design for 8 years, they are extremely responsive and all the technicians we have had service our units have been very professional. Ziggy was awesome!

Review 162 (2024-12-18 - Rating: 5)
Jordan found gaps in the tape at my furnace. He applied new tape. Jordan was polite and professional. Would recommend him.

Review 163 (2024-07-15 - Rating: 5)
Fabian from Intelligent Design is an exceptional tech whose expertise and dedication shine through in both his meticulous work and outstanding customer service. His deep knowledge of his craft ensures high-quality results, while his approachable demeanor and commitment to customer satisfaction make him a standout professional in his field. He deserves a raise!

Review 164 (2024-08-15 - Rating: 5)
Alex Grino, was very pleasant, knowledgeable about what I need to do next. I also have to say this, my dogs were completely taken with him. What a great employee you have. I do recommend Intelligent Design.

Review 165 (2024-12-12 - Rating: 5)
Ryan was extremely helpful, he was very informative of why and how my faucet was leaking. He listened, and understood exactly what was happening.

Review 166 (2024-04-03 - Rating: 5)
My unit wasn’t cooling or maintaining temp. Called and had Kyle out, he throughly inspected our system, recommended and completed the repairs in the same night. We were very happy to go to sleep with a running AC. Thanks Kyle!

Review 167 (2024-09-16 - Rating: 5)
Zach was excellent. Friendly , knowledgeable & appeared truthful & trustworthy. Totally enjoyed his presentation & I let him know U guys are in the top 3 that I will choose from. 👍🏿👍🏿

Review 168 (2024-11-19 - Rating: 5)
JP took a lot of time describing how the system works as well as answering our many questions. Once we were educated, the system sold itself. JP is a wonderful and caring guy. No pressure to buy. We would highly recommend Jp & his product!

Review 169 (2024-07-30 - Rating: 5)
JP always shows up with a positive attitude and a smile no matter how late it is that we get him out. We have had some extreme issues with our A/C System and he was the one after 2 years of fighting a new system that finally got us a replacement that is working most of the time. JP comes highly recommended.

Review 170 (2024-06-27 - Rating: 5)
My AC went out in 100+ heat and my house temp quickly started rising. Alex Grino was the technician assigned to come to my house. He arrived before his scheduled time, and immediately got to work. He worked endlessly in the outside heat to make sure that he didnt leave my kids and I without cold air. He refused to give up. He was super kind, and kept me in the loop of everything he was doing. I highly recommend Intelligent Design, and if you can request a technician, request Alex Grino. Hes truly amazing, and you wont be disappointed.I decided after the diagnosis of my system (its a 2005) its time to cave and buy a new unit. Alex scheduled to have a person come to my house while he was here to go over option. Tim Powers came and sat down with me patiently going over options for a package that would fit within my budget. As a single mom of 5 kids and a sole income I was comfortable with the financial options, and surprised at how affordable it will be. I would also like to point out that at no point did I ever feel pushed or obligated to commit. I also wasnt left feeling stupid or uneducated of my decision. I feel this is important because many companies will see a single mom and see a perfect opportunity to take advantage of the situation. This company in no way left me feeling ripped off, or stuck in a situation that will financially burden my family.Best of all, I have a temporary fix, cold air is pushing thanks to Alex and they will be sending out an installer on Friday (only 2 days post diagnosis) to get my new unit installed.I couldnt be more satisfied with my decision to go with this company. Thank you to both Alex and Tim for making my experience with you a positive and successful one. 10 out of 10 experience and satisfaction.

Review 171 (2024-07-17 - Rating: 5)
Best experience I ever had for an AC company. We have had horrible experiences in the first 2 with AC companies. Mr. Hicks was knowledgeable, incredibly honest and kind. 10/10 will recommend Intelligent Design to my friends and family.

Review 172 (2024-12-19 - Rating: 5)
Excellent service. Technician Justin Wise was professional and did a great job. Would highly recommend.

Review 173 (2024-11-10 - Rating: 5)
Amazing service. Thank you Kyle for helping my 96 year old father stay warm! If we need a service call again we want Kyle to respond. Thanks again for amazing service.

Review 174 (2024-07-21 - Rating: 5)
My AC went out over the weekend and intelligent design was the only company that responded and sent a tech out to diagnose and fix my AC! Paul was outstanding! He was professional, polite, friendly and was extremely knowledgeable and experienced with AC systems and potential issues! He was an answer to my prayer! I highly recommend Paul and intelligent design company!

Review 175 (2024-12-27 - Rating: 5)
Anthony did an amazing job. He was very professional and explained everything he was doing.

Review 176 (2024-08-30 - Rating: 4)
After having multiple HVAC/Duct companies look at a recurring leak we have in our new home when it rains...Intelligent Design was the ONLY one to go up on the roof with a water hose and try to recreate the leak.In less than 15 minutes, Brandon H. was able to find the root of the problem in our ductwork...something (at least) 12 other technicians were unable to do.The only reason Ive chosen 4 stars instead of 5 is because we havent had the repairs done yet, but we will as soon as finances are in order.

Review 177 (2024-06-25 - Rating: 4)
All I needed to know is what’s the process used in cleaning and an estimate. Unfortunately they sent someone who isn’t experienced in that field and couldn’t explain the full process. He was professional and courteous but lacked the training required to sell us on this job. Management should make sure all sales team are adequately trained for the product. They are trying to sell.Great follow up by the management ownership team Might even of gone with them for the service had they re-pitched us or offered us a deal or small discount my husband and father in law are both vets.. Maybe we can do business in the future.

Review 178 (2025-01-05 - Rating: 5)
Johnny is an amazing technician. Professional, friendly and prompt.Got my unit up and running again!Hes the best

Review 179 (2024-12-04 - Rating: 5)
JP was thorough and informative. Always pleased with the service.

Review 180 (2024-07-23 - Rating: 5)
Elijah did an outstanding job in power washing my roof and was polite and professional from start to finish. Fully appreciate his work!Bryan Romero came in for two days, sealed the cracks and applied the coatings during extreme heat, with style, dedication and utmost professionalism!Both gentlemen were great and are clearly an asset to your company!!I strongly commend and recommend your staff and company. Will call upon you again! MSGT Gary Thiede, USAF (Ret)

Review 181 (2024-11-16 - Rating: 5)
Tim Powers did a fantastic job of presenting the proposal. We are very impressed with ID from top to bottom. The proposal was thousands under the other quotes we obtained. We are very pleased.The instalation was carried out quickly and expertly by ID technicians Steve and Brain. They started the job at 8:00AM and were completely through by 3:30PM. They provided flawless workmanship to a create truly intelligent climatization system for our Arizona room. We are thrilled!Jordan Oliver, a minisplit specialist, completed repair work on our unit. Jordans work was impecable. We will certainly request his assitance in the future for maintanence/repair of our minisplit. Jordan is just one on the many expert technicians at Intelligent Design. We could not be more pleased with their work.

Review 182 (2024-07-26 - Rating: 5)
Jordan is amazing!! He explains things very well! He is very personable, knowledgable, and kind. He is welcome in my home anytime! Great service!

Review 183 (2024-12-05 - Rating: 5)
Ziggy did a great job. Very professional and knowledgeable. 👍🏻👍🏻

Review 184 (2024-08-27 - Rating: 5)
Shayne Wyatt is an excellent technician! He was very helpful, very kind, very friendly! But the best part of Shayne is, he was very very honest! These days so many people try to take you and they know you have no knowledge of what they’re fixing, and could easily tell you that a part needs to be replaced, and he was honest and told me that the part that he was looking at had another year and a half or so left in it and not to worry about it today! really appreciate that. Honesty and integrity! Excellent service, excellent technician!

Review 185 (2024-10-15 - Rating: 5)
Justin was awesome! Diligent, thorough, and he worked very well with our insurance company. No regrets:-)

Review 186 (2024-04-21 - Rating: 5)
Everyone I spoke to was very professional and courteous. The follow-up notice for my appointment was excellent. James did an excellent job. He was professional, thorough, and took his time to explain all the details of the AC problems. He then outlined the replacement options for the unit. His patience and thoroughness eased my worries and concerns. I couldnt have asked for a better Senior Technician. Thank you.

Review 187 (2024-12-20 - Rating: 5)
Ziggy showed up on time and let us know when to expect him. He was really friendly and polite, fabulous all around!

Review 188 (2024-11-08 - Rating: 5)
Alex G with Intelligent Design provided exceptional service. He was highly professional and thorough in his work, explaining each aspect of the service in detail. I especially appreciated how he presented before and after pictures to illustrate the items he maintained, ensuring transparency and clarity throughout the process. His dedication and expertise were evident, making the experience seamless and reassuring. I highly recommend Alex G to anyone seeking quality, professionalism, and clear communication!

Review 189 (2024-08-13 - Rating: 5)
Kyle B. is the most professional, courteous, technician. I could say that of any of his co-workers. They do excellent work, they do it the correct way the first time.

Review 190 (2024-11-20 - Rating: 5)
JP and Ziggy helped us with a highly professional service. They were very polite, friendly, and informative of every aspect of what services they were performing. Found an issue with emergency heat, trouble shot and corrected issue. Highly recommend them to all folks that need ac/heater issues. Thanks Alex

Review 191 (2024-05-04 - Rating: 5)
Not sure Ive had a more thorough Tune Up/ Inspection on my AC unit. Alex was friendly, knowledgeable and arrived on time. Not only was he professional, but spent time chatting with my kid. It was so late in the day, and Im sure he was ready to go home, but didnt cut any corners in order to do so! :-) Thank you, Alex for the hard work and honest assessment.

Review 192 (2024-06-23 - Rating: 5)
Alex G came up to our house Saturday around 5:30pm to help diagnose why our AC unit wasn’t working. He was super professional and polite when he got here. He let me tag along and explained how the system worked and what was possibly wrong with it and within 15 minutes he had figured out what the problem was. After another 20-30 minutes he had fixed the problem and our AC was blowing ice cold air. We did our paper work and chatted a bit, offered him a glass of water and to finish his paper work in our cool house. He was extremely knowledgeable and friendly, I wish all the interactions I had with workers was as exceptional as this. He thanked us for being customers and keeping him employed (jokingly) and he went on his way. Thanks again Alex for being so friendly, polite and fixing our AC. In the future if we have problems I will specifically ask for Alex if he’s available.

Review 193 (2024-10-24 - Rating: 5)
Intelligent design was great. They were quick to come to the house and very professional. Highly recommend!

Review 194 (2024-11-20 - Rating: 5)
JP and Ziggy did a great job replacing the plugged condensate line. Very good quality work, efficiently done. Thank you.