Breezeways Air Conditioning, Heating & Plumbing of Perry

Located in Tucson, Arizona

Address: 500 E 25th St, Tucson, AZ 85713, United States

Phone: +1 520-201-5284

Rating: 4.3

Services

Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2017-06-13 - Rating: 5)
During a routine maintenance visit, the technician reported to me that my indoor air handler unit had not been installed correctly. He told me that my existing unit was functional but was being stressed and was not as efficient as needed for optimal air flow. He set up an appointment the same day with a sales representative and we decided to install a new air handler. An appointment was made within a week and a crew of three worked to install my unit in one day.This was a difficult and challenging install. I was pleased with the quickness and professionalism of all staff at Breezeways. My concerns were quickly and individually addressed by staff. I initiated a small additional change to the work order. No problem at all.I highly recommend Breezeways for any AC problems. I enjoyed their personal touch and consideration of my needs and concerns. They were quick, knowledgeable, experienced efficient. Great experience!

Review 2 (2017-08-08 - Rating: 5)
Fantastic and timely service! Our AC went out late one evening. I called Breezeways at 6am and was greeted by a woman on the phone who took my contact info, a description of the problem, and told me the on-call technician would be in touch soon. The technician literally called me minutes later and then arrived at my home by 7am! Junior was not only extremely personable and kind and tolerant to my 2 dogs, but he found and resolved the problem in under an hour. It was a connector gone bad. Junior offered me the website coupons for discounts on service and for being a new customer, AND waived the visit fee for signing up for one of the company maintenance agreement. I did not feel that he was trying to up-sell me. This was an offer, just like any company who is trying to create and maintain business. He offered it with options, and excellent customer service - it was a no-brainer. AC is too important in AZ to NOT have a maintenance plan! Thanks so much Junior, and the team at Breezeways - this is how service SHOULD be done.

Review 3 (2021-06-12 - Rating: 5)
I see this previous post I did:However, I dont know the gentleman who serviced my HVAC but was very thorough.Shawn was very thorough in his work and was very professional. He spent time with me explaining the root cause and even used color coded drawings to help me understand. He had to return because he didnt have the part, and still came by late after a long day of emergencies to get the job done on the day he committed to. Thanks Shawn! Best to you.A year later, I have to say I LOVE this place. Unprecedented customer service. Thanks to your Tanya for helping with my thermostat over the phone on a Saturday and assuring that we were comfortable.

Review 4 (2022-04-09 - Rating: 5)
Breezeways is a company I would recommend to all family and friends. When I called the office a young lady named Sadie answered the phone very professional and kept a conversation going. She met all my needs and i was very satisfied. The tech Brandon was very friendly when he came to check my unit. This company is a 10/10 for me.

Review 5 (2022-06-17 - Rating: 5)
Brian our Tech was very kind he called in the morning to see if I wanted some coffee. I thought that was very kind.He explained and showed me everything he was going to do. After they were done they cleaned up after themselves. Although they weren’t messy at all. We are very happy with him and the company.

Review 6 (2021-05-14 - Rating: 5)
Chandler was friendly, knowledgeable and he gave me a satisfactory estimate, but the best thing was he and Ray were able to install the unit within 2 days in the 90 degree heat in a reasonable amount of time. He also gave me lots of info and the booklets. Beyond that he adjusted all of my vents which I was unable to do. I appreciate the professionalism and was very happy with my service.

Review 7 (2020-08-03 - Rating: 5)
These guys are awesome. About a year ago, I called them up for some issues, and they set me up on an Energy savings agreement. A low monthly payment that guarantees 2 services a year to keep it running smooth and waive diagnostic fees for 3 years, in case anything went wrong. I strongly recommend these guys as they are honest and on time. I never had to wait past their ETA. Thank you Breezeways :)

Review 8 (2020-04-14 - Rating: 5)
Ron was first rate in servicing our units during a period of Covid-19 social distancing. He was well protected as was I and we managed to keep our 2 meters in check. The service was quick, the review clearly presented, with no sales pressure. Ive always been pleased with Breezeways.

Review 9 (2020-04-24 - Rating: 5)
Jordan Oliver was our technician. He arrived promptly and I noticed he sanitized, put booties and a mask on before greeting me. Jordan was very professional and and explained everything in detail regarding my two AC’s. I give this company a 10/10 for all areas of service and quality. What a great experience, especially during this time. Thank you!

Review 10 (2021-06-23 - Rating: 5)
Words cannot express the gratitude I have for Tonya W/ Breezeways Air Conditioning. I was in tears when we finished our call Monday morning. My AC went out Saturday and my 73 year old Uncle, with stage 4 terminal cancer is in my 90 plus degree house; Ive been worried sick. Tonya had a technician at my house within a few hours, to help get our AC issues resolved within 24 hours. She didnt stop there! While on the phone, Tonya even offered to help my daughters AC issue, checked her warranty and is got help to her and her newborn as well. This company just earned a customer and referral source for life!! Great service and genuine care for our situation. Thank you, Ray, Ron and Tonya!

Review 11 (2016-08-11 - Rating: 5)
8/11/2016 - Update:The work to replace our thermostat was completed today and I am very satisfied with work. I would like to thank Brian for his efforts to help resolve the issue. I am once again a happy customer!==========================================================I will be looking for another company to maintain both my AC and Cooler units going forward. I have been having problem with my cooler thermostat for a couple of weeks so I called Breezeways to schedule an appointment to fix this and do my annual AC maintenance at the same time. The guy was up on the roof for maybe 10 minutes and then simply looked at the cooler thermostat for 1 minute and said it should be replaced but he did not have a unit in his truck and that he would call me back.Problems I have here:1. Does it really take only 10 minutes for a annual AC unit check. I am dubious that a thorough job was done.2. Second, the main problem for the service call was not even addressed, and now almost 2 weeks later and still no return call on when they can fix the thermostat.Too bad I cant give this review half a star or less because that is all that it merits.

Review 12 (2017-04-28 - Rating: 5)
Wonderful experience at every level. Dave the salesman was professional and knowledgeable, the installers were quick and efficient. The pricing for the unit was in line with, if not less than others I had provided me quotes. When all was done, Dave came by to make sure everything was good and noted a tear in my new electronic filter and had it replaced in a timely manner.

Review 13 (2020-06-05 - Rating: 5)
Workmen came to the house and were very attentive to our needs. They were especially careful about tracking dirt into the house and they cleaned up very nicely after the job was done. The whole set up was very professional. I’m happy with the results and the equipment they installed. I would recommend Breezeway’s highly

Review 14 (2021-06-14 - Rating: 5)
I recently had my 6-month service completed by Chandler Langworthy. He was very professional & did a great job. Ive been with Breezeways for many years & never had complaints. I highly recommend them.

Review 15 (2016-05-09 - Rating: 5)
I cant overstate the awesome service that I got and continue to get from Breezeways. Jose is extremely knowledgeable and trustworthy. He fully explained everything that was happening with my system and taught me how to maintain it. His experience and high level of integrity make him the best HVAC guy in Tucson. I would never work with anyone else!

Review 16 (2020-04-21 - Rating: 5)
The work of Ray G was excellent! He did several things that had never been done by previous agents through the years. He explained what he was doing, and why so I could clearly understand. I would prefer Ray to all others that have been sent to my house in years past.

Review 17 (2019-06-04 - Rating: 5)
Sean was amazing! He provided excellent service and was totally honest. He answered all our questions, sent us pictures, and did a great job! He went above above and beyond on this call to assist our disabled senior citizen! Thank you so very much! Highly recommend this company!

Review 18 (2019-10-09 - Rating: 5)
The fan on our unit wouldnt shut off, even when we turned it off. When we called Breezeways, they said someone would be here between 3-5 PM. Ron was here a little before 3 and had us cooling down within 30 minutes! Ron was professional and pleasant to work with...Breezeways is always very concerned about their customers. Great company!

Review 19 (2019-07-23 - Rating: 5)
I had a problem this morning with my cooler. Called Breezeways and they set up an appointment for later the same morning. Josh was the service tech who came and he did an excellent job. Replaced the fan motor. Was very satisfied with the job. I have my cooler back... Yea !!!!

Review 20 (2021-07-05 - Rating: 5)
They have maintained our A/C and heating for many years and replaced the units when they were no longer functional. The equipment they recommended and installed were great. They are efficient and are amazing for the price of the replacement. Their technicians are helpful, pleasant and know what they are doing. Thank you Breezeways.

Review 21 (2019-05-09 - Rating: 5)
David Gonzalez was here for regular semi annual check on the air conditioner. He saw that the compressor and fan needed to be replaced. Indeed, the noise when the unit came on was a bit loud before. He returned today and installed the new compressor. He is personable and I enjoyed working with him. Kudos to David for doing a good job!

Review 22 (2019-10-03 - Rating: 5)
Very thorough in examining the system, finding what the problem was, and offering a couple different alternatives to resolve it. A wonderful experience (other than needing to call in the first place, of course)! Very professional. We love Breezeways. Weve dealt with other companies through the years, and Breezeways BY FAR is the best!

Review 23 (2017-05-16 - Rating: 5)
Excellent customer service from the technicians to the sales, all the way around. They all went above and beyond to make sure everything went smoothly for our repair request which turned into a new unit purchase. They even paint matched a repair in our exterior wall which they did not have to do! Thank you and I have already recommended you to others!!

Review 24 (2020-08-17 - Rating: 5)
Jordan was very professional on his visit to provide me with quotes for a new AC system. He took the time to answer all my questions and explained what work would be required. He then provided the quotes on the options we discussed prior to leaving my home. Thanks Jordan!

Review 25 (2020-04-30 - Rating: 5)
The company called me the day before the appointment to remind me a technician would be coming the following day. The technician called me when he was on his way to my house. Rob S. wore a mask, which I appreciated. He explained what he was going to do and followed up with information about what he found. Rob S. was pleasant, personable, polite and professional.

Review 26 (2019-06-19 - Rating: 5)
David Gonzalez came out and knew right away what the problem was with our AC. He knows HVACs inside and out! David is also very courteous and explains things in easy-to-understand terms. We like that he takes pictures of areas of concern on and around the unit on our roof. He not only shows them to us, he will put them in our file for future reference.As they say, a picture tells a thousand words. What a good idea!The gals in the office are also courteous and knowledge. All in all, we are very pleased with BreezeWays and recommend them highly.

Review 27 (2019-06-25 - Rating: 4)
Yeah!!!My AC is finally working 1st I like to thank David Gonzalez for showing me excellent customer service from the beginning and going above and beyond to makesure I got taken care of. Together with the rest of team: Rachel,Tonya and Shawn I was able to finally get through this nightmare. Its nice to know thier are still people you can trust in...Thank you😊

Review 28 (2021-12-21 - Rating: 5)
Chandler was very polite. Performed the job quickly. Explained what he did and sent pictures. Brought my filters that I have been waiting for since June 2020. Happy camper!

Review 29 (2021-06-07 - Rating: 5)
Ron Rendon performed maintenance on our units today. He has serviced our units for two years and consistently provides outstanding service! We highly recommend Breezeway for your heating snd cooling needs.

Review 30 (2023-09-04 - Rating: 5)
Breezeways Air Conditioning takes the hassle out of AC maintenance. Their friendly experts ensure our system is ready for the heat, and we couldnt be happier.

Review 31 (2020-01-15 - Rating: 5)
The team from Breezways came out today and got me up and cooling in no time. They explained how the call was going to go. They gave up front pricing and options on how to move forward. Our house is now comfortable and the family is happy. Thank you Breezeways

Review 32 (2017-07-20 - Rating: 5)
Breezeways came in for an inspection on our units and did a very professional job. They walked through everything with me and made me very comfortable in the job they were doing. I trusted them every step of the way and would highly recommend them. Thank you!

Review 33 (2020-05-13 - Rating: 5)
Had a few questions on my heating and cooling so I looked up my local company and spoke on the phone with Hailey. She was very professional and was able to help assist me in scheduling an appointment to get everything checked. Looking forward to them coming out soon!

Review 34 (2020-08-17 - Rating: 5)
Ron the service man who came to our house was excellent and he was honest didnt try to upsell us for no reason he was able to repair our unit at least for the time being quickly and easily I would definitely recommend them to anyone who needs a.c. service or replacement

Review 35 (2020-07-16 - Rating: 5)
Outstanding job to Ron and Chandler great customer service, very knowledgeable on systems and they answerd and explained all my questions before I asked them!! Making that connection with strangers and being in their home can be awkward...not with these two. Genuine is hard to find these day.

Review 36 (2021-04-02 - Rating: 5)
Great service, Ron Rendon and Chandler Langworthy informed me of all service checks they do when servicing my AC. Had my thermostat moved to a different location. Very professional and they cleaned up the mess.

Review 37 (2014-02-28 - Rating: 5)
They have done several installs for us in the past, and always at the BEST quality. Jose has been there when needed in the torrent of summer.You have earned every (5) Star on this review!Richard

Review 38 (2013-06-14 - Rating: 5)
Breezeway is an excellent company to do buisness with. Not only does the company provide excellent service, but the employees are always professional and helpful. I have in fact suggested this company to others who might indicate a future need for airconditioning services. This kind of recommendation from me is rare and given only when I have confidence their experience will be positive.

Review 39 (2021-04-03 - Rating: 5)
Called on a Saturday and got ahold of someone right away. Chandler gave me a call and walked me through everything. He was extremely helpful and on a Saturday no less. Great service, highly recommend them.

Review 40 (2019-11-13 - Rating: 5)
Ive been using Breezeways for a number of years. Both at an office I managed and for my own home. Ive tried others but have found Breezeways to be the most reliable with good technicians and the work done right.

Review 41 (2017-07-05 - Rating: 5)
I highly recommend this company, my experience was great, awesome fast and reliable service, they came out here the same day I called them on a hot summer day when most a/c companies are super busy and had my system up running by next day, i called other places but they were a week behind schedule. I had to call them a second time for a lil switch that went bad and I was surprised to see they offer 24/7 emergency service, technician showed up in 45 mins, jose the technician was very knowledgeable and explained in detail all the things we can do to maintain unit and save money on electricity!

Review 42 (2020-05-14 - Rating: 5)
Jordon did a very good and complete job. He did inform us of the better filter and the light .,At this time we are not interested. Mainly for expenses and we do not care to finance.

Review 43 (2017-06-06 - Rating: 5)
My AC quit working this past weekend and Zac Sharpe over at BreezeWays Air Conditioning & Heating along with his team gave me the best pricing with the best service we could ask for. I am a customer for life!

Review 44 (2019-07-01 - Rating: 5)
Ron, was friendly and thorough inspecting our A.C. unit. He explainedall that he did & what our choices are. Hes working on solving theproblem. For a new hire he did good 👍.

Review 45 (2022-05-12 - Rating: 5)
I purchased a Groupon to have my HVAC serviced. Chis was on time, courteous, and gave me some ideas to help my unit run more efficiently.

Review 46 (2022-03-16 - Rating: 5)
Ray is amazing!! He talked us through everything, took pictures, answered all our questions. Honest and professional!

Review 47 (2020-05-01 - Rating: 5)
Rob S. Was amazing! He provided fantastic service and was totally honest. He answered all our questions. He is very knowledgeable and super friendly. I Highly recommend this company!

Review 48 (2019-09-25 - Rating: 5)
Ron did I an excellent job trouble shooting our system and giving us an honest assessment of our old system. We will recommend Breezways to our friend should a need arise

Review 49 (2015-04-28 - Rating: 5)
Had an old A/C unit that went on the fritz. Breezeways was able to come out and get it replaced asap and saved me over $150 from the estimates I got from around town. Highly Recommended!

Review 50 (2021-03-02 - Rating: 5)
Chandler did his usual very good job. A little more than usual since there was a critter nest of some sort in the outside unit! Thankfully, no critter and the nest was vacuumed up.

Review 51 (2022-04-12 - Rating: 5)
I called to get information on replacing my ac, the lady I spoke with, Sadie, was very knowledgeable and helpful in giving me the information I was asking for. I will definitely be using this company in the very near future.

Review 52 (2020-05-20 - Rating: 5)
Chandler is an exceptional service tech...he made solid recommendations, made sure I understood what was needed and went beyond expectations in making sure all service was squared away same day. Thanks, Chandler!

Review 53 (2021-01-06 - Rating: 5)
Ron Rendon has excellent problem-solving skills!He figured out what was going on with a long-standing HVAC problem that eluded other techs on previous visits.

Review 54 (2022-01-11 - Rating: 4)
Ray arrived at our church surveyed our facilities, and told me he would get an estimate to us later this week for air conditioning our Church. The estimate process went well so far.

Review 55 (2021-05-28 - Rating: 5)
Ray did a great job. can we have a receipt of all the work done sent to us Please.

Review 56 (2020-09-03 - Rating: 5)
Ron was prompt, courteous and on time. He explained what he was doing and worked efficiently. Very happy with the results.

Review 57 (2019-08-30 - Rating: 5)
Justin was excellent, got to house quickly, trouble shot the problem fast, had the part on his truck & had my cooled down in no time. Thanks for the great service Justin.

Review 58 (2020-05-22 - Rating: 5)
Called before coming and arrived when he did he would. Took care of 2 units and made recommendations without hard sell.Nice job.

Review 59 (2021-08-25 - Rating: 5)
Sadie renewed our contract and set up fall HVAC checkup.Explained options and made it easy.

Review 60 (2021-07-31 - Rating: 5)
From the time I called the ladies in the office were very polite and professional and when the technician came out he was professional and courtesy very professional I would recommend breezeways to all my family and friends by far the best

Review 61 (2019-05-02 - Rating: 5)
Terrible experience yesterday after being a customer for four years. Breezeways has made a great improvement. Quality service has returned!

Review 62 (2020-05-11 - Rating: 5)
Ray did a great job and quickly and easily serviced the AC unit. Ready for another hot summer. Thanks Ray.

Review 63 (2022-04-12 - Rating: 5)
Came at appointed time and promptly did the work promised. Not applicable. Appointment is for October 12.

Review 64 (2022-04-15 - Rating: 5)
Installer t am was great. When I needed assistance after the fact Sadie was very helpful.

Review 65 (2022-06-13 - Rating: 4)
Chris was like a good RN, teaching me how to troubleshoot without touching the electric circuits.

Review 66 (2021-07-10 - Rating: 5)
Ray G. went above and beyond to accommodate my needs in service and ac unit needed in my home. Service and attention was exceptional.

Review 67 (2021-03-26 - Rating: 5)
Positive experience with Ron R. He was on time, thorough and did not try to upsell to us.

Review 68 (2019-12-07 - Rating: 5)
David was wonderful !!! He went up and above to make sure everything was fixed and even went back and re-checked before he left.... Highly recommend !

Review 69 (2022-02-09 - Rating: 5)
Ray was efficient and friendly letting me know what my HVAC unit needs!

Review 70 (2021-08-02 - Rating: 4)
The service person was polite and even cleaned up the mess on my floors after he finished cleaning the ducts.

Review 71 (2020-08-10 - Rating: 5)
Richard was real professional and informative of all the extra services Breezeway provides.

Review 72 (2019-10-02 - Rating: 5)
Great, prompt service! Jeremy was very knowledgable and friendly. Love Breezeways!

Review 73 (2020-05-06 - Rating: 5)
Jordon was professional and knowledgeable. He answered our questions well and quickly. Thank you!

Review 74 (2021-01-28 - Rating: 5)
Excellent service. Staff is very friendly and personable! They were very efficient and detail oriented.

Review 75 (2021-03-20 - Rating: 5)
Great customer services! Technician was prompt and personable. Thank you for your help.

Review 76 (2020-11-26 - Rating: 5)
Ron was extremely helpful and was able to explain everything to use clearly. Also affordable

Review 77 (2020-01-06 - Rating: 5)
Ray Gonzalez responded quickly to my outage and fixed the issue quickly and professionally. Thanks, Tom

Review 78 (2021-07-14 - Rating: 5)
Both employees were professional reps for their company. I left knowing what was required and the options involved.

Review 79 (2019-06-18 - Rating: 5)
Our ac went out and breezeways was here to fix it. Thank you to the tech guy shawn who got it to work again.

Review 80 (2020-07-26 - Rating: 5)
Outstanding, prompt, and friendly service from Ron - on a Saturday afternoon!

Review 81 (2021-07-06 - Rating: 5)
Ray Garcia came to look at my broken system.Estimate was emailed to me.

Review 82 (2019-10-10 - Rating: 5)
Jeremy came to service call answered all questions and gave sufficient options for futures things to be done on units

Review 83 (2022-05-05 - Rating: 5)
Great visit. Tec was super efficient, knowledgeable and professional.

Review 84 (2019-06-08 - Rating: 5)
Shawn was amazing! He provided excellent service and was totally honest. He answered all our questions, sent us pictures, and did a great job! He is very knowledgeable and super friendly. Ive been using Breezeways for over 5 years now and he is by far the best technician I have come across. Hope to see more of him in the future. Thank you so very much! Highly recommend this company!

Review 85 (2020-05-01 - Rating: 5)
Rob was very good. Got it fixed in no time.

Review 86 (2017-06-16 - Rating: 5)
Great experience. Zak + Junior were wonderful.

Review 87 (2022-05-29 - Rating: 5)
Chris was excellent! Thorough inspection and tune up and took the time to help explain everything to me!

Review 88 (2020-11-04 - Rating: 5)
Breezeways came to my place of business for a a/c no cool. All the employees thats was involved did a out standing job from Manny,Ray,Sean all did a great job. They all was very helpful. Tonya is the manager and she followed up on the job many times to make sure we were being taken care of. After the diagnostics were completed it was determined that we needed a new unit and we proceeded with breeze ways because of the outstanding service we got.

Review 89 (2015-07-30 - Rating: 5)
Fantastic service and great team! Love them!

Review 90 (2021-06-09 - Rating: 5)
Ron R was great! Very knowledgeable and addressed all my concerns. Thanks Ron!

Review 91 (2022-06-02 - Rating: 4)
Christopher was very pleasant and seemed to know what he was doing. He pointed out packrat potential damage to watch out for.

Review 92 (2021-06-12 - Rating: 5)
Ray did a fine job and pointed out several issues that needed attention. Other companies overlooked these to our dismay in prior years. Thanks Ray for doing the job correctly!

Review 93 (2017-08-26 - Rating: 5)
To be completely honest, if I had rated Breezeways a few years ago, it would not have been this high. But, since Junior started serving my AC unit, I have been extremely pleased. He is polite, pleasant, knowledgeable, and takes the time to explain things to me. He is frank about the cost (and apologetic when its high!). He also solved a problem that Ive had since the unit was installed - and I had asked every technician who came out about it. Junior was the first one to recommend a solution and I have been very happy with it.Today, I had to call for Saturday service - and much to my surprise, Junior was the person on call. He called me right back, apologized that he would not be able to get here until the afternoon, and keep me updated about his arrival time. He fixed the problem and took care of everything very professionally.

Review 94 (2019-09-26 - Rating: 5)
Jeremy and Elliott did a fantastic job!

Review 95 (2017-07-07 - Rating: 4)
Service went out last night . I call 8am technician wad here by 9.30. Technician explained problem in language I understood. Have been a customer since 2010 very happy with compact.

Review 96 (2020-06-17 - Rating: 5)
He was running late and called to advise us of new time.

Review 97 (2014-07-16 - Rating: 5)
Great customer service and knowledge. I called and schedule an appointment for a quote. I like to research about the services I am going to receive and found that they were very up front and honest with what needed to be done. Did not try to up sell, just to the point.