ACS Home Services AC Repair Tampa
Located in Tampa, Florida
Address: 1712 E Seward St, Tampa, FL 33604, United States
Phone: +1 813-278-7327
Rating: 4.7
Services
- Identifies as Latino-owned
- Identifies as women-owned
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Credit cards
- Credit cards
Categories
- Electrician
- Air conditioning contractor
- Air duct cleaning service
- Drainage service
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-07 - Rating: 5)
I had a fantastic experience with Brian, the AC repairman. From start to finish, he was professional, knowledgeable, and friendly. He quickly diagnosed the issue with my AC unit and provided a clear explanation of the repairs needed. His work was efficient and thorough, ensuring everything was running perfectly before he left. I highly recommend Brian for anyone in need of reliable and expert AC repair services. Five stars!---Feel free to adjust it as needed! -
Review 2 (2024-12-07 - Rating: 5)
ACS replaced my air conditioner about 2 weeks ago. Johnathan and his helper were the technicians. They were very helpful in answering my questions. Very professional and well informed. They did the job in just a few hours, cleaned up everything and hauled away the old. They returned about a week later with the AC enclosure that had to be made and secured it in place. Great job done by these two men. -
Review 3 (2024-12-12 - Rating: 5)
Another great service experience with ACS Home Services. Bryan Turner is a great representation of professionalism and integrity. I appreciated that he serviced my AC units and explained the issues so that I clearly understand the job that needed to be done. Definitely satisfied -
Review 4 (2024-12-31 - Rating: 5)
Jeff was great. He arrived on time and took the time to explain things to me because my husband wasnāt home. He even offered us different options, something no other company had done. Thank you! -
Review 5 (2024-11-25 - Rating: 5)
Tony is a very nice young man. Clean uniform, shoe booties and a firm handshake. He seems knowledgeable enough, (more than I anyway lol) and worked hard to help clear up some communication issues between us and the office. Would gladly have him out again. -
Review 6 (2024-08-31 - Rating: 5)
Incredibly professional and amazingly cool with the working circumstances - our dog and old old old home. We talked through everything and he helped me understand everything that was going on with our AC unit. He gave me options and we discussed a moving forward plan for our old unit. Iām so grateful for the Saturday call and price point was amazing considering it was a Saturday on Labor Day weekend. -
Review 7 (2024-12-19 - Rating: 5)
George Fiske with Heritage Home Services did an excellent job when he came to my house for a service call. He was professional and knowledgable. He took care of the problem and also mentioned a few other things he noticed that I could do more effectively to save money. I would highly recommend him. -
Review 8 (2024-11-27 - Rating: 5)
After getting four quotes for a home generator, I just selected ACS Home Services to do the work. Jeff Canto was knowledgeable and had a very straight forward approach to the job. He didnāt try to oversell me and suggested exactly what was needed. Iāll post another review once the job is completed. Well done Jeffā¦ -
Review 9 (2024-11-29 - Rating: 5)
Luis came out for routine maintenance. He was professional, friendly, and knowledgeable! He was patient, taking the time to thoroughly explain his process and answer any questions we had. He took many pictures to document his work, as well, and explained each picture. Thank you, Luis! -
Review 10 (2024-10-12 - Rating: 5)
Brian was amazing. He took his time to explain everything and at no point did you feel like you were pressured to do anything. He outlined all the options and made his suggestions that made perfect sense.This is why I called ACS Home Services. They have quality people that actually care. I would highly recommend this company to anyone. -
Review 11 (2024-11-19 - Rating: 5)
I cannot say enough good things about all the people Ive worked with at ACS. From the office workers to the technicians. Especially James, Larry, Ricky and Willie. Theyve all been kind and thoughtful. They were all respectful of my home and the fact I have a new baby that takes me an extra minute to get to the door. -
Review 12 (2024-07-24 - Rating: 5)
My experience with ACS has been amazing! Their techs came out quickly, they were so professional and above all else they each took the time to explain not only what my options were, but also how it happened in the first place. I felt that everyone was highly trained and an expert in their field. I would highly recommend their services. -
Review 13 (2024-11-09 - Rating: 5)
Matt was excellent. Kind, knowledgeable, strait-shooter. Helped determine our system was the reason behind recent water damage, even recommended a company he had a great personal experience with to do water mitigation. -
Review 14 (2024-07-24 - Rating: 5)
Today ACS home services came out to look at our AC unit and Brian the technician was absolutely wonderful! Great communication and really took the time to look into all the issues we had. He explain everything thoroughly and answered all of our questions. I would highly recommend!!! -
Review 15 (2024-12-12 - Rating: 5)
Today Hugo arrived to repair the leak in my concrete ceiling. It was a cpper pipe. Him and his son and grandson repaired my leak perfectly.. i would recommend your company to all my friends. Excellent and professional! -
Review 16 (2024-09-04 - Rating: 5)
Brian is so very professional. He was very thorough and explained each of the issues we had with our Ac system and how they can be resolved. We discussed each issue and alternatives in resolving them and the cost. Brian is of the very the best techs - highly knowledgable and detailed we have ever had. I would give him more stars if I could. Thank you Brian!! -
Review 17 (2024-10-24 - Rating: 5)
Excellent company. Very professional. Very knowledgeable and helpful with providing answers for any questions asked. Highly recommend. Larry was very nice and highly knowledgeable.I also had the pleasure of meeting Adam and John - who came to my home on a separate call to do maintenance on my AC unit. They were both very professional, knowledgeable and also very kind. They took the time to answer the questions I had and also to look into some issues that I had concerns with regarding my unit. -
Review 18 (2024-10-16 - Rating: 5)
Adam did an excellent job cleaning our unit inside and out. He thoroughly explained everything we needed and how it would improve our system. We are very happy with the services we received from Adam and ACS. -
Review 19 (2024-10-30 - Rating: 5)
Scott came out last night to give us an estimate on our ac and was so helpful with answering questions and was very knowledgeable. We decided to have a new ac put in. In the meantime Scott did a temporary repair to keep us cool overnight. Very happy with the service so far and I will leave another review when job is completeFollow up: job complete Billy and Dustin installed our new unit and duct work and we couldnāt be happier! Both guys hard working and professional and able to answer all questions on the spot to help us understand our new ac. Highly recommend ACS!10/30 Adam just came out for our fall service on our Diakin ac unit and he was so kind and knowledgeable! Everyone from ACS has been wonderful we highly recommend ACS!! -
Review 20 (2024-10-13 - Rating: 5)
This company was great and very easy to get out to your house same day! Brian Turner came to my house at almost midnight and had my a/c up and running very quickly! He also was so sweet to my pets hehe! Definitely would use again! -
Review 21 (2024-10-13 - Rating: 5)
I had Acree come twice in one day for my AC and plumbing problems. Cody Kyle was early, polite and very helpful. My shower faucet needed to be replaced and I wanted the same one. He went to Homedepot to buy me the style I wanted not just one off the truck. How many people go out of their way for great customer service. -
Review 22 (2024-11-22 - Rating: 5)
Luis was both very professional while taking his time to throughly explain the issue with our plumbing nightmare. It was nice to feel like Iād had someone I could trust to navigate us through the problem. Thanks, Louis! -
Review 23 (2024-09-25 - Rating: 5)
Brian Tuner was nothing short of amazing with my grandmotherās home today. He showed up on time and handled all of the issues quickly and professionally without trying to oversell her. Could not recommend Brian and ACS more. -
Review 24 (2024-12-22 - Rating: 5)
They was awesome, really nice and professional. They didnt waste time and started the work right away.Update December 2024. I had maintenance in my air conditioner unit and it was more than I was expecting, Brian did an excellent job and suggested few things to improve my AC unit. -
Review 25 (2024-08-27 - Rating: 5)
I was incredibly impressed with Dylans professionalism and service for such a young man. He quickly diagnosed the issue with the AC unit at a property that I was selling. Dylan was knowledgeable and efficient, and the work was completed in a timely manner. Thanks to him, I was able to address a potential deal-breaker and ensure a smooth sale. -
Review 26 (2024-11-07 - Rating: 5)
The AC Family is the best way to describe them. They can handle a house full of kids (with questions) and dogs (wanting to be pet) while still getting the work done. Happy house hold here. -
Review 27 (2024-10-22 - Rating: 5)
October 21, 2024As a long time about 20yr. Customer Luis was by far the best A/C tech weve had at our home.He is thorough and explained step by step, dont know where you found him but dont lose him.Thank you Luis -
Review 28 (2024-09-10 - Rating: 5)
ACS is great! Their technicians are friendly and professional and always timely! Iāve been a part of their membership program and enjoy getting 2 free check-ups/yr and priority service if ever an issue. Itās also convenient since they handle plumbing and electrical issues, too. This is a membership any homeowner would love to have! Thank you, ACS! -
Review 29 (2024-10-01 - Rating: 5)
Larry was so helpful and clearly very knowledgeable! ACS has been great to us and we would highly recommend. They are prompt and actively communicated updates throughout the HVAC installation process. -
Review 30 (2024-10-24 - Rating: 5)
Friendly, answered questions so I understood what was happening. Very professional.Tech who installed new part was friendly and efficient. Only complaint was the window for repairs was 11:00 to 1:00. Came around 3:45z. -
Review 31 (2024-12-06 - Rating: 5)
Jeff was extremely helpful in mapping out our options and educating me on the best generator options for our home. He was personable, experienced and accommodating. -
Review 32 (2024-10-30 - Rating: 5)
Adam Cox from ACS Home Services AC Repair Tampa is a super AC technicianā¦heās very knowledgeable, courteous, helpful and professional. I will welcome his next service visit.Ryan Umipegdonāt know why wifeās google account is posted instead of mine. -
Review 33 (2024-08-17 - Rating: 4)
I recently had the pleasure of working with Brian Turner, who was very professional, punctual, and overall a great technician to work with. Unfortunately, despite his best efforts, he was unable to locate the source of the water leak. He recommended using an ozone test to detect the issue, which I ultimately didnāt use because another company was able to find the problem.Now, Iām in the process of seeking a refund for the service I paid for, but I have yet to receive a response from ACS regarding whether Iāll be reimbursed. -
Review 34 (2024-10-14 - Rating: 5)
Cristian was just incredible. He arrived on time, performed his diagnostics promptly, and took the time to explain everything so that as non-mechanical as I am, I understand everything perfectly. Excellent service. -
Review 35 (2024-09-04 - Rating: 5)
Fast service. Made a call at noon and had someone in my house by 5. Quick resolution of issue. Brian was super professional and got us back to feeling good again. -
Review 36 (2024-08-27 - Rating: 5)
Cristian was awesome. Yesterday Alex came out and replaced the parts the ants had damaged. He was great too. Since the installation everyone I have dealt with has been very professional, pleasant and helpful. Not sure I did this right but on 8/27 Matt was awesome. Fixed things up quickly and explained everything so I understood. Very good company to work with.Dustin was just as awesome as everyone Ive encountered with ACS. -
Review 37 (2024-08-14 - Rating: 5)
I am new to Florida (Riverview) and was advised to use ACS by a good friend for routine HVAC condo servicing. ACS got the appointment scheduled for the next day. Justin showed up on time and did an excellent job of servicing, assessing, and advising on some repairs to extend the life of the HVAC equipment. He was very friendly and personable too. -
Review 38 (2024-08-29 - Rating: 5)
Jared was great, as all of the ACS personnel have been. Plenty of information, quotes that I understand and all questions answered. He even took the time to help me with a small issue I had with my car. Many thanks Jaredšš¾ -
Review 39 (2024-11-11 - Rating: 5)
My repair man was very courteous and knowledgeable, he came in and did job skillfully. Iām not thrilled with the way that status of job is handled. As a former ops mgr I would have a personal experience with my customers. People like to know that they are dealing with real people. -
Review 40 (2023-10-12 - Rating: 5)
Scott was very polite and knowledgeable. Offered suggestions and recommendations to the questions I asked. Scott was very friendly, knowledgeable, professional, and respected our home by wearing booties without being asked. Cleaned our coil and sanitize the air handler. Great guy. -
Review 41 (2024-08-20 - Rating: 5)
Fantastic service! Thank you for keeping my home nice and cool during the Florida Summers. Appreciate your insight, education and walking me through everything. Andy was fantastic and really did take his time to ensure my unit stays running at peak efficiency. -
Review 42 (2025-01-06 - Rating: 5)
Luis was great and a real pro at his job. Gave recommendations for future repairs. Will use acs again. -
Review 43 (2024-11-22 - Rating: 5)
Nick was very thorough he took the time to go over all the steps concerning my AC. He took his time and was very professional. Gave me options for future projects. Thank you Nick! -
Review 44 (2024-10-04 - Rating: 5)
Justin Erving is very knowledgeable, professional, and courteous. He made a late night call to our home and stayed until he resolved the problem with our AC handler. Justin is the best! -
Review 45 (2024-09-18 - Rating: 5)
I have no complaints about ACS. They seem like a solid company, one of the owners came out and met with us personally during our home renovation to make sure the AC system was installed properly and Ive always received great customer service from all of their techs for any issues or even just routine maintenance. -
Review 46 (2024-11-07 - Rating: 5)
I just wanted to say a huge Thank You the ACS team and especially to Adam Cox who saved the day! My AC wasnt working today and quickly after I called, ACS had Adam come to check out the issue. Adam was very professional and figured out the issue. He did his magic and my AC is up and running again! Thank you! -
Review 47 (2024-08-06 - Rating: 5)
I pay ACS to maintain my AC year-round. Adam came out this morning, assessed and tweaked my system with surge protection and a couple extras, so now I have peace of mind... Great Job Adam. Keep up the good work. - Robin Q -
Review 48 (2024-09-25 - Rating: 5)
Tony was amazing!He did a very thorough job and took the time to explain everything to me. Best technician Iāve had since living here!He is a keeper !!! -
Review 49 (2024-12-11 - Rating: 5)
Lucus McWilliams was very professional and provided information i needed for future insulation plus i can use my current Synchrony bank credit to complete my service -
Review 50 (2024-09-07 - Rating: 5)
Larry was super friendly, professional and knowledgeable. He answered all my questions without hesitation and he provided me with a very thorough rundown on what ACS provides and what credits I should get back next tax season. -
Review 51 (2024-08-30 - Rating: 5)
Thanks Tony! Tony came out yesterday and today . I have to say that Tony did a great job with the maintenance and Tony came back the very next morning to check out a different issue and took care of the problem and NO CHARGE! Thanks again Tony and ACS GREAT Company š -
Review 52 (2024-10-30 - Rating: 5)
ACS Home Services has been servicing my HVAC system for several years and I highly recommend them for quarterly maintenance. Pricing is competitive with other service providers and staff are always pleasant to work with. While Scott usually does my service, I had the pleasure of having Tony do my service today. He spent a few hours cleaning everything and replaced a few UV bulbs, one of which is in a very tricky spot near the evaporator coils. Everything is always done in a professional manner and they always leave everything clean and working in perfect condition. -
Review 53 (2023-11-30 - Rating: 4)
UPDATE - SINCE WRITING MY ORIGINAL REVIEW THINGS HAVE TURNED AROUND!All the work is now complete and we are very satisfied with the way the systems work and the follow up. Chelsea and her team were stars in every sense.We really appreciate her personal follow up. Thank you Chelsea and everyone!Over two months ago we contracted to replace our air conditioning throughout the whole house. It was a $30k expense.The work was supposed to take a week to ten days for full completion.While 90% of the work was done - its not complete and while we have continuing positive dialogue with Chelsea in the Customer Service area - getting things actually scheduled from the Operations area appears to be near impossible.I know that Chelsea and her colleagues understand the frustration - we are living with ducts that are not completely finished off and an exterior that needs a cover but it seems impossible to get this over the line and completed.Last week for example an individual was going to come and give us timelines on the last 3 things that are needed. After a day at the residence they just didnt turn up.I understand that there are times when emergencies take priority over already scheduled appointments and the like but its the not knowing that becomes the frustration.MY ASK OF ACS IS TO GET YOUR OPERATIONS ORGANIZATION SORTED so that when your Customer Service team is trying to make a customer happy that there is not this continuing sense of disappointment.I marvel at the reviews that talk of the amazing service - and I believe that ACS implements good systems but candidly it all doesnt matter when you dont get the job done in a timely manner and its seemingly impossible to get a date out of anyone that the company will adhere to.I hope that the Management and ownership read this review. I am not a manic, disaffected customer - quite the opposite in fact I want to be an advocate for a business (and I do believe that ACS has high quality technicians) - maybe its just that you are so successful that you have so much work and that my comments dont matter.I will update this post as I see how we get these last issues landed.Chelsea just called since my writing this review - we have an appointment scheduled for Wednesday 13 September......hoping that everything can get resolved. But I do appreciate Chelsea calling on a Sunday. Fingers crossed! -
Review 54 (2024-08-28 - Rating: 5)
I have been a member for about 2yrs now. Recently I had my entire ductwork done, and yes itās a little pricey but your home is a big investment and ACS gives me confidence that their work will improve my investment. Larry aka Uncle Larry, recently came out to talk about the ductwork and warranty info and help save money on energy upgrades to the house. I canāt say enough good things about ACS, sign up for the membership and help ease your peace of mind. -
Review 55 (2024-07-05 - Rating: 5)
Extremely fast service! Brian was a very knowledgeable technician and I feel confident in his suggestions for repairing our AC. He was the kind of person I felt safe with in my home and genuinely trustworthy. I appreciate his help! -
Review 56 (2024-08-27 - Rating: 5)
Larry Kirk was prompt, friendly and informative in my service appointment today. Would not hesitate to work with him again or recommend to a friend. -
Review 57 (2024-09-03 - Rating: 5)
This is the second time this company saved the day for my family and I. This time was for a plumbing issue. Called them this morning and Alex arrived and resolved my issue in minutes, he was awesome. Hats off to both Alex and Carley who helped get my issue resolved same day.I also like how the company sends you a text message with the technicians information and his ETA. I knew who was entering my home and felt secure. Thanks again!Christian did a great job and really appreciate him coming out last minute. Benny was awesome in getting me help within the hour when our AC cut out. I signed up for the membership and will recommend you guys to everyone who needs HVAC help.Justin came out today for our annual maintenance. He was great and very informative! This company only hires the most professional technicians! -
Review 58 (2024-08-14 - Rating: 5)
Had a evening AC emergency with house at 85 degrees. Justin came out, found the problem, and was able to fix it quickly. Changed out capacitor that went bad. Super friendly and helpful and timely. Thank you Justin! -
Review 59 (2024-07-30 - Rating: 5)
ACS came to my home today to resolve an AC issue we were having. I couldnt be more pleased with the service I received! I called and scheduled the appointment the evening prior and received a confirmation email. Matt Niehoff texted me when he was on his way(which included his name and picture) to our home the next morning. Matt spoke with me about the issue, diagnosed the problem and offered a solution which we discussed. He serviced and cleaned the system and solved the problem! I am looking forward to having ACS take care of our homes heating & AC needs for years to come! -
Review 60 (2024-07-15 - Rating: 5)
So informational, detailed and helpful. If I need service in the future this is where I will be going. From the start to finish it was exceptional customer service on the phone to the Appointment / Consultation. This is how you do it! All my questions were answered. The follow up was unmatched. Thank you again -
Review 61 (2024-08-15 - Rating: 5)
Christian from ACS was very professional and eager to get my issue resolved. He provided tips for me to follow as well in order for this to not return in the future. Very charismatic and friendly !! Kudos to this tech !! -
Review 62 (2024-09-21 - Rating: 5)
Christian was friendly, knowledgeable, and honest. Showed me exactly what possible issues there were with my AC unit and did not try and sell me something I didnāt need. Great experience! -
Review 63 (2024-11-13 - Rating: 5)
I have been extremely happy with everyone with ACS. No schemes. Honest work friendly technicians. I will recommend to anyone! Thank you. -
Review 64 (2025-01-02 - Rating: 5)
Dustin and Billy from ACS were excellent installers, very nice to both me and my husband. We are very happy with our new a/c system so far. I would recommend this company to anyone needing repairs or a new system installed. Awesome!! Also want to give a shout-out to JJ too he came to do maintenance and was very knowledgeable about what we needed and very helpful getting everything resolved. Thank you to everyone involved. -
Review 65 (2024-04-16 - Rating: 5)
My ac unit went out last week Thursday, and everyone else I called gave me at least an $100 fee just to come out and look at it. ACS was definitely more on the affordable side.I called ACS on 4/15/24 and they came out on 4/16/24 at 9:40, no tactics no excuses just good customer service. Matt came out and figured out what the problem could be. He advised me that he wouldnāt know until he changed the part.I like that he didnāt gaslight me and just gave me his recommendations on what we could do if that wasnāt the problem. And the pricing was fair he didnāt try to add any extras.Now the price for the parts was fair but due to money being tight right for everyone including me, Matt called the owner and gave him the details about my situation. What did the owner say? He said, ā Make sure they have air, because thatās whatās important weāll work with them on payment.And that is what customer service is all about, helping people that need help in the community.Thank You very much Matt and ā The ownerā I appreciate you guys helping and working with me. -
Review 66 (2024-06-18 - Rating: 5)
Brian was fantastic. He came out on his day off and was at our home within an hour. He had us feeling really good about our purchase and I am confident we will be happy going forward with their service. Thank you Brian!! -
Review 67 (2024-09-20 - Rating: 5)
Tony was very professional and knowledgeable. He explained in detail what I needed and what he would suggest. I felt very comfortable let him in our home. -
Review 68 (2024-08-07 - Rating: 5)
Matt Niehoff was great! Easy to work with and very professional. Signed up for their club service.. which takes a proactive approach to maintaining the AC. I would recommend -
Review 69 (2024-07-04 - Rating: 5)
ACS came through in an absolute pinch. The AC went out around 8pm and we were up and running again around 1am Brian was very quiet with a sleeping baby in the house and very respectful of our home. He troubleshot his way through a somewhat complicated issue and Iām thankful for his dedication and know how. ACS will be our first call if or when eventually we need more AC help! -
Review 70 (2024-10-03 - Rating: 5)
Brian was awesome, professional, punctual and pleasant. He is extremely knowledgeable and provided the information that we needed to make an informed decision regarding our A/C system.We are very pleased with the services he provided. -
Review 71 (2024-10-15 - Rating: 5)
Cristian Toledo from ACS was our very professional technician. He was prompt, knowledgeable and articulate. I would recommend him and ACS. -
Review 72 (2024-08-24 - Rating: 5)
I was impressed that the service call was so prompt and the thoroughness of the evaluation.Of course, the repair was costly.Satisfied none the less.Highly recommend. -
Review 73 (2024-05-26 - Rating: 5)
Dylan did an AMAZING job for us. Had the capacitor we needed in stock in his vehicle, and got us up and running with one visit. He was also incredibly personable and very clear about everything he was doing and what he recommended for maintenance. I signed up for ACSā maintenance program because this young man did such a great job and was very candid in all his communicating. Thank you, Dylan, and thank you ACS! -
Review 74 (2024-11-20 - Rating: 5)
Luis Lopez was awesome he knew what was wrong with my AC unit and fixed it fast enough before my family realized that the system was not working to begin with. -
Review 75 (2024-06-28 - Rating: 5)
This was our first time using ACS. Italo was sent to our home to fix a big leak behind our dishwasher. He was so nice and friendly and soooooo clean in his work. You wouldnāt even know he had to dig into a cinder block wall. The front office Chelsea was great and answered all my questions. I am picky about customer service and I was impressed The communication between everyone seemed seamless. We have found our new plumber. -
Review 76 (2024-05-31 - Rating: 5)
Came home from vacation to my house at 92 while the thermostat was set to 74. After an unbearable night; I searched around and decided on ACS. They quickly set an appointment me for just a couple hours later and Brian Turner came by. He was an absolute champ and took care of our issue way way faster than anticipated. He was great to interact with and was a complete progressional. I am definitely team ACS from here on out. -
Review 77 (2024-08-30 - Rating: 5)
Larry came by to look at the installations that ACS recently updated, I explained how thorough and nice all of the technicians have been, including him. I am extremely happy with everything that ACS has done for me and I highly recommend them! -
Review 78 (2024-05-02 - Rating: 5)
I will not use anyone else ever again! Joshua the owner is the best! Honest and trust worthy! Brian the technician is extremely knowledgeable and helpful! Take my word, you will not find a better company or people! I know because I had already had 2 other companies come out before ACS and neither of them were looking to help find a solution, only looking for a pay day! Please dont waste your time with anyone else, call ASC to get everything right from the start! -
Review 79 (2024-10-29 - Rating: 5)
We had the pleasure of having Luis from ACS to help us with the upkeep of our HVAC unit. He is highly knowledgeable and professional! Very happy with Luis and ACS! -
Review 80 (2024-09-10 - Rating: 5)
Brian was professional and incredibly informative. Came clear across the county abruptly to get my house back to IceAge! And he saved me a couple bucks!!āļøāļøāļøāļøāļø -
Review 81 (2024-07-08 - Rating: 5)
I really canāt say enough about this company and their tech Brian was great at explaining everything. I feel confident that best job was done. Iām a customer for life now. -
Review 82 (2024-12-13 - Rating: 5)
Havent had any issues. They are pricey but you get what you pay for, the techs are all very knowledgeable. -
Review 83 (2024-09-19 - Rating: 5)
We want to express our gratitude and thanks to Adam & Luis from ACS home service for his excellent job. They conducted the routine maintenance and provided a well documented service recommendation to ensure AC unit runs efficiently. Thank you and from this point forward, we will always request to have either Adam or Luis service our calls.Thank you Adam & Luisā¦job well done!Nelson from Northdale -
Review 84 (2024-04-26 - Rating: 5)
Devon from ACS Home Services did my AC tune-up today. I have had a contract for years with company that installed the system. Devon did a much, much better service. First, he was on time. Second, he was very polite. Third, he did a thorough check of temps in the house because I have very uneven cooling; did a check & cleaning og the outside unit as well as the inside. The others never did that. He took photos before & after the cleaning which were emailed to me. I was completely satisfied and would recommend Devon to everyone. -
Review 85 (2024-09-05 - Rating: 5)
Mr. Johnathan Jordan was Excellant, very respectful, knowledgeable, patience, and Very through...He is a Asset to your company for sure. He is the Best. -
Review 86 (2024-10-18 - Rating: 5)
Prompt, professional, straightforward, knowledgeable, friendly. An A+ routine maintenance call. I feel confident in the service provided. Much appreciated Justin E. -
Review 87 (2024-10-04 - Rating: 5)
Tony was very courteous ,knowledgable, well mannered your man pleasant to have spoken with him did what he had to do in a timely manner the young man definetly got my vote very goog worker and professional i appreciate find yong man thanks tony -
Review 88 (2024-02-01 - Rating: 5)
The technician was very knowledgeable in not just helping with current issue of plumbing but as a new owner explained to me an amazing Maintenance Plan for my AC which was very affordable. He was detail oriented and did not rush his time with me. I have a new double wide and they have people that their expertise is mobile home as well. -
Review 89 (2024-12-06 - Rating: 5)
He was friendly and very courteous. He was efficient and got the job done in a timely manner -
Review 90 (2024-10-25 - Rating: 5)
David is a excellent tech, I hope he does all my service going forward. -
Review 91 (2024-08-01 - Rating: 5)
Matt Niehoff is an excellent technician and provides quality workmanship. I really appreciate all he did. The AC is working great! -
Review 92 (2024-09-15 - Rating: 5)
Very methodical and detailed checking of our A/C system. Also provides written report on his inspection/finding. Nice man.Shah.( customer) -
Review 93 (2024-06-28 - Rating: 5)
Matt was professional, very knowledgeable and professional.I do believe though the $1300 charge was excessive for a house call when no parts were needed, only flushing of the unit. -
Review 94 (2024-05-18 - Rating: 5)
Brian is an absolute professional! He showed up in uniform and had all of his tools for the job. He was knowledgeable and inspired confidence as he easily tended to my broken unit. I am so happy that i found ACS, they are truly the best in town. Please give Brian a raise. -
Review 95 (2024-06-04 - Rating: 5)
Matt was awesome. Found out the last people ripped us off by taking our old motor and replacing it with a cheap emergency use motor. š” It costs too much to get a new one, but Matt explained the options to us. Very nice and professional. -
Review 96 (2024-09-05 - Rating: 5)
Brian was outstanding in every way Professional, knowledgeable, polite. He gave me the necessary information to make my decisions, ACS should be proud to have technicians like him. -
Review 97 (2024-05-25 - Rating: 5)
When my AC went out on a Saturday during a holiday weekend, ACS came to the rescue within an hour of my call. Their technician, Scott, was incredibly knowledgeable and quickly diagnosed and fixed the problem with precision and expertise. His ability to solve what others couldnāt was impressive. I highly recommend ACS for their outstanding service and professionalism! -
Review 98 (2024-06-12 - Rating: 5)
Brian, the technician, was very knowledgeable and helpful. He took the time to walk me through every detail of the process, what would need to be replaced, and how things were run throughout the house. He was able to provided multiple finance options. I have a much better understanding and comfort level moving forward. Highly recommend. -
Review 99 (2024-07-05 - Rating: 5)
Christan Toledo was an excellent AC repair person. He diagnosed the problem quickly and replaced the air blower. He was very thorough and explained the problem fully. I would call ACS Home Services again if a problem arises with the AC. -
Review 100 (2024-12-31 - Rating: 5)
He was good when over everything take pictures of before and after nice guy -
Review 101 (2024-08-12 - Rating: 5)
Great job! Matt was fantasticā¦very professional and knowledgeable. Itās why we continue using them for our maintenance and issues -
Review 102 (2024-06-18 - Rating: 5)
Throughout the service visit, the technician exhibited in-depth knowledge and expertise in diagnosing and repairing air conditioning systems. Not only did they efficiently resolve the issue, but they also took the time to explain the problem and provide valuable maintenance tips to optimize the performance of my AC unit. -
Review 103 (2024-12-17 - Rating: 5)
Hi, Tony was great! Advised me as he worked. Would have him again! -
Review 104 (2024-11-14 - Rating: 5)
Appreciate the rapid emergency service to resolve water leak from A/C handler. Work accomplished quickly and professionally -
Review 105 (2024-07-05 - Rating: 5)
Brian climbed through my attic and performed quick repairs to my broken drain line, saving me potentially thousands of dollars in drywall repair and insulation replacement. He was very knowledgeable and professional -
Review 106 (2024-05-06 - Rating: 5)
Spoke with Carla and she was super friendly and efficient setting up appt. Alex came out same day couple hours later and did a great job. Cool dude and knew exactly what he was doing, found and fixed the problem very quickly. -
Review 107 (2024-12-04 - Rating: 5)
Dylan was great very friendly and knew his stuff On time and did a great job -
Review 108 (2024-10-17 - Rating: 5)
Christian was amazing. Went above beyond and helped fixed our issues with the breakers. Very nice and informative -
Review 109 (2024-05-14 - Rating: 5)
ACS was a life saver after coming home to an 80 degree house. The phone operator was kind and sympathetic to our after hours call and the technician was at our house less than 2 hours after calling. The technician, Brian, was very professional and was able to get our AC back up and running on the same visit. 10/10 recommend and will continue using ACS Services for future maintenance and repairs. -
Review 110 (2024-12-13 - Rating: 5)
John gave us great advice to repair and or replace our existing unvented propane fireplace. -
Review 111 (2024-12-10 - Rating: 5)
Matt s always on time, friendly, honest and knowledgeable. This company is great! -
Review 112 (2024-12-10 - Rating: 5)
Nick Fuso is a very knowledgeable technician. He explained everything in detail. He did an excellent job with the new unit scheduled maintenance. -
Review 113 (2024-04-19 - Rating: 5)
Service professionals are top notch. They installed our new system and we love it. Everyone Iāve interacted with has been kind, friendly and professional. Christian is so professional. He takes time to explain everything. Heās almost like a member of our family. Matt just did our service and he is great too. Very happy with ACS. -
Review 114 (2024-07-29 - Rating: 5)
Very professional and honest tech. Sadly there are not many out there. He was very friendly and helpful. Would highly recommended him. -
Review 115 (2024-04-16 - Rating: 5)
Dylan was a doll! Extremely professional, and honest. I would also add very caring. He even showed me the pictures and was happy to speak to my husband, who was at work. He was not there to try and sell us everything, but there were some things that needed to be done. He and my husband worked on the plan. Dylan took his time with us and explained matters in a way we could understand.I also want to add that a big problem with help these days is the lack of caring, and terrible customer service. Being kind and professional goes a long way and is so basic. Keep hiring kind professionals like Dylan. You will have customers for life. -
Review 116 (2023-10-31 - Rating: 5)
I received great service from the time booked with them up to the actual service. Brian was efficient in getting the servicing done. He was also patient with me in explaining the needed repairs and options to make it happen. On top of that, even after initially deciding to pause on additional servicing, he was available and willing to complete everything once my circumstances changed. He gets an āAā in my book for top notch customer service! -
Review 117 (2024-05-23 - Rating: 5)
Brianās service was outstanding !ā¦. I just bought a new home and first thing to go wrong was the a/c. Brian diagnosed the problem quickly, got straight to work and made sure everything was done, back up to speed (or better) and area cleaned up. I appreciate the service, professionalism and effort. -
Review 118 (2024-04-25 - Rating: 5)
Brian was great and I would highly recommend! He was very knowledgeable and took the time to review what was done and gave us a few recommendations. I will continue using ACS as our AC repair company. -
Review 119 (2024-06-04 - Rating: 5)
Great job on diagnostics, triage, and final repair of our A/C. Brian and the ACS team are awesome. Highly recommended for anyone in Tampa looking for fast, quality service. -
Review 120 (2024-08-31 - Rating: 5)
At ACS, every technician Ive seen has been polite and friendly, very knowledgeable, and clean (they wear shoe covers!). Tony Almand was no exception! He was knowledgeable, professional and very personable. He explained what the issue was in easy to understand terms and provided honest feedback and suggestions. I really appreciate that he took photos of the machine/unit so I could see exactly what the issue was.I love that I pay a small monthly membership fee and have peace of mind all year long! Living in Florida means your AC better be working well EVERY DAY - so do yourself a favor and sign up for ACS. You wont regret it! -
Review 121 (2024-07-24 - Rating: 5)
Professional guy called Brian! He found out my AC problems less in 1mins. Crispy job!! will recommend this company for all. -
Review 122 (2024-04-11 - Rating: 5)
I got a new AC System from ACS a few months ago. Scott Hellman came to my house today for a check up and he did a great job checking the system, went above and beyond vacuuming my intake vents. I appreciate his patience too as I asked so many questions!!! Very helpful and knowledgeable. -
Review 123 (2024-11-15 - Rating: 5)
Jonathan did an exceptional work on the A/C. And time response awesome. Five Stars āāā āā. -
Review 124 (2023-11-13 - Rating: 5)
I am very pleased with ACS Home Services. My air conditioner was leaking water. I saw ACS advertisement on Channel 8, TV. Brian was the technician that came to my home. He was polite, knowledgeable, patient and caring. He explained getting the unit repaired vs a new one. I decided to get a new unit. The installers, Willie and Rickie also did a good job. Thanks to Larry who helped with the deal. I highly recommend Brian as your technician. -
Review 125 (2024-11-06 - Rating: 5)
Brian was a great guy friendly and professional and will definitely have him back thanks again -
Review 126 (2024-11-19 - Rating: 5)
One of the most congenial and honest person I have ever met. Very knowledgeable and professional -
Review 127 (2024-12-24 - Rating: 5)
My HVAC technician was fantastic! This service on our system was outstanding. He is promp, knowledgeable, polite,courteous, and communicated everything crystal clear with my wife and I leaving us with no unanswered questions or concerns. Thank you again for the great customer service! I recommend you ask for Luis Lopez for your HVAC needs. -
Review 128 (2024-11-22 - Rating: 5)
Great service! Very friendly, knowledgeable, Enable to provide five star service. Would highly recommend. -
Review 129 (2024-10-15 - Rating: 5)
Both installers work independent and knew exactly what they were doing. Great job guys keep up the great work. -
Review 130 (2024-12-08 - Rating: 5)
Jeff was very thorough during the inspection of my recently installed a/c unit. He answered questions that I had. -
Review 131 (2023-12-05 - Rating: 5)
Scott was very informative and clearly took extra time to deliver a work product that exceeded expectations. Everything was clearly explained and I was educated on both the concerns with my system as well as whole array of options for resolving them. I never felt pressured to make one decision or another - was simply given options and explanations so I could make my own decision. Would recommend. -
Review 132 (2023-12-27 - Rating: 5)
As always, my wife and I had a good experience with ACS. Brian was professional and pleasant as ever. Hes been servicing our system for years. Cleaned up our whole system today with our yearly maintenance package and even got a deal on the UV bulb replacement for our indoor unit. Thanks again Brian! -
Review 133 (2024-09-05 - Rating: 5)
ACS and Jared have been very helpful. Installed my new AC and kept it up with scheduled maintenance. -
Review 134 (2023-12-05 - Rating: 5)
Our technician, Scott Hallman, was absolutely wonderful. He was prompt, kind, thorough, attentive, and took the time to photograph and explain everything to me that he noticed was a problem with our unit. I would (and will) recommend him to anyone looking for air conditioning services in the future. My daughter and I adored him, and she was sad to see him leave when he was finished for the day. Thank you Mr. Scott! -
Review 135 (2024-11-26 - Rating: 5)
Larry Kirk came to my house to discuss installing a Generac generator. He was such a warm and friendly representative which put me at ease right away. It was clear he had my best interest in mind and was not pushing to make a sale, but rather giving me the information I needed to make an informed decision. I appreciated that very much. If you are considering installing a generator, or any other home related services, I would recommend that you contact ACS Home Services. Iām confident that you will have a pleasant and professional experience.. -
Review 136 (2024-10-23 - Rating: 5)
Adam was great. Friendly, efficient and very helpful. They even spent time playing with my dog. Really great to work with! -
Review 137 (2024-04-18 - Rating: 5)
Micheal Bush is awesome! He is certified tech repairman and is very knowledgeable in helping you understand the workings of your whole HVAC system. Also, very friendly. I would highly recommend ACS services and the care Micheal will provide. -
Review 138 (2024-06-24 - Rating: 5)
All the technicians were nice, professional and punctual, identified the problem and went through the suggested service requirements in details. The scheduling department was great in notifying the arrival of technician and available dates for service. Overall I am satisfied with this company looking after my HVAC unit. -
Review 139 (2024-08-28 - Rating: 5)
Great communication. I liked that you could track their arrival. Jonathon was friendly and knowledgeable! -
Review 140 (2024-07-13 - Rating: 5)
ACS is great! They came out to fix my AC issue on a Friday night. Mike was super helpful and fixed the issue in under an hour! -
Review 141 (2022-09-23 - Rating: 5)
This was my first time using ACS Services and I have to honestly say I was very impressed. I placed my initial call at midnight and Maria was extremely responsive and very helpful. The service provided by Alex was top notch. He was very personable, polite and extremely professional. He took the time to explain the details of his work and in making recommendations. I will most definitely be using this service again and will without doubt recommend this company to others. Thanks for a great and pleasant experience. -
Review 142 (2023-05-06 - Rating: 5)
Brian was extremely professional and helpful! He answered any and all questions I had in a fun fashion without making me feel as though I was a bother. He gave multiple recommendations for services I would need in different packages that would make them affordable. He even went the extra mile and checked a light switch that weve been having issues with and gave me guidance on what the problem could be. Definitely recommend and will be requesting him for our future service under the membership package! -
Review 143 (2024-09-16 - Rating: 5)
Service man Cristian came out to do a leak inspection and explained the process very clearly and what to expect. Very professional and efficient . -
Review 144 (2024-09-24 - Rating: 5)
Had a great experience meeting with Scott Hellman and Devon regarding our HVAC System. They did a complete test of our Heat, A/C System and both answered numerous questions I had about the Heat Pump System. Scott asked how long weāve been the house and since moving in only a month or so, offered information about the local area. Devon being new to ACS, was extremely knowledgeable about how the system worked. He is new to ACS, but certainly will be a great asset to the company. Couldnāt have had a better experience with ACS, Scott and Devin. -
Review 145 (2024-09-23 - Rating: 5)
Christian was wonderful-friendly, efficient, knowledgeable and did a great job! Found our leak, fix it and did a thorough inspection of our system. Feel confident that our ac problem has been corrected. -
Review 146 (2024-08-03 - Rating: 5)
Larry Kirk is an excellent Energy Star rep with ACS. He is personable and extremely knowledgeable on many topics related to energy savings, and also very patient with questions. We highly recommend Larry! -
Review 147 (2024-08-23 - Rating: 5)
Tony Almand was great, so personable and knowledgeable. ACS should consider him a treasure. -
Review 148 (2024-08-15 - Rating: 5)
Matt was very straightforward and knowledgeable. He educated me thoughtout the consultation and provided sound advice. Thanks Matt! -
Review 149 (2024-08-13 - Rating: 5)
Johnathan with ACS Home Service was honest, respectful, knowledgeable, and easy to understand. Thank you Johnathan and ACS Home Services. -
Review 150 (2024-12-12 - Rating: 5)
On time polite and professional. Did a complete job and made some helpful suggestions. -
Review 151 (2024-05-24 - Rating: 4)
Scott was amazing, very professional and personable. Great people to work with and I believe that they know what theyre doing. However, I feel their pricing could be a little better for replacing failing parts. -
Review 152 (2023-04-06 - Rating: 5)
My AC stopped working suddenly in 90 degree weather. Thankfully they were able to send someone within 2 hours. Brian was super knowledgeable and was able to fix the issue quickly. He took the time to explain my options and made honest recommendations. Definitely a great first experience. -
Review 153 (2023-06-30 - Rating: 5)
Alex Ayes was as professional as it gets! Super responsive, on time, he was very thorough and knowledgeable. I highly recommend to anyone. ACS gave me the best price around.Alex also answered every single question I had with confidence. Alex walked myself through everything he was doing to explain himself what exactly needed to be repaired. Thank you so much! -
Review 154 (2024-04-11 - Rating: 5)
Brian was such a great help to us today! We were (finally) able to figure out what the problem was. Professional, respectful, and quick at his job! -
Review 155 (2024-02-09 - Rating: 5)
Brian Turner and Devon, a technician for my air conditioner, did a thorough job on it. He did an exceptionally exhaustive occupation of reviewing the cleaning the framework, he cleaned and examined the external unit, every one of the vents, and afterward the remainder of the framework up in the loft. He was agreeable and informative on what was happening and the different parts of the frameworks activity. Much thanks Brian and Devon. -
Review 156 (2024-08-03 - Rating: 5)
He was awesome we just canāt afford the service but he was very nice and professional -
Review 157 (2023-07-12 - Rating: 5)
Ben and Willie were great and exceeded expectations. They were very professional and got the job done. The installation was very precise and they made sure everything was up and running and took their time. They came back again for my duct installation and did another amazing job. Took their time once again and after the work was complete, to have a peace of mind they showed me the work they have done and how to maintain the unit to its maximum life. Great team and company! -
Review 158 (2023-11-14 - Rating: 5)
They gave me a time that they would arrive & you were able to see him traveling & he arrived on time. He was very courteous & explained everything so we were able to understand exactly what was needed to be done. We would recommend ACS to anyone if they needed a reliable air conditioning company. -
Review 159 (2024-10-21 - Rating: 5)
Justin was professional and courtesy. He fully explained the scope of his periodic maintenance audit. He explained all positive and negative aspects. He explained all options to cure and reviewed all subsequent photographs. -
Review 160 (2023-04-13 - Rating: 5)
I made an appointment for my AC maintenance. Scott the technician arrived on time and was very friendly and professional. He thoroughly cleaned my unit and explained everything to me when he was done.He took before and after pictures so I could see what work was performed.I was able to see that I needed to protect my unit and improve the air quality in my home. Thank you for being so patient and kind.Definitely recommend the company and ask for Scott !Carolyn -
Review 161 (2024-05-01 - Rating: 5)
4th. Call to confirm appointment to install new panel and upgrade it. He was personable, efficient and fast.We would highly reccomend this company for repairs and installation.#3rd call to them(4-26-2024) and they sent Christian out to us and his tentative arrival was 12-2 and he arrived at 2:30! He installed a new electrical panel so we have a/c tonight thru until Monday when they get some other parts we need. More to come...#2 Rocco was wonderful and did a great job. He took the time to explain what was wrong and recommeded a Daikin system for our replacement system.Thank youBrian was professional,friendly, ( personable) explained what was wrong and fixed our a/c. It was heat index over 100Ā° my daughter was left without a/c for exactly when he texted us he was coming. I appreciate so much that they sent messages identifying the person coming and then a picture of him and a little background about him.What else can I say about this company? UNPARALLELED!! I EVEN BOUGHT A SERVICE FROM THEM. $8.95 a month for them to come out 2x a year for service. -
Review 162 (2023-09-29 - Rating: 5)
Alex did such a good job for us. He was thorough, checking the attic, the system, outside and inside. He also took the time to explain any issues he saw, and give us advice on how to fix it. He even elaborated on monthly maintenance we could do to keep the system running well. Highly recommend. -
Review 163 (2024-09-02 - Rating: 5)
Jared was very detailed, patient & explained everything he was doing. He offered helpful tips to keep my unit running as efficient as possible. -
Review 164 (2023-11-14 - Rating: 5)
After a 3-day cross-country drive, we arrived to our new home to find the AC not functioning. I called ACS and Carley was able to get a technician to our house within an hour! We were so relieved when Alex showed up and was immediately able to diagnose and solve the problem. Carleyās compassion in the face of my near-meltdown and Alexās professionalism were both top-notch. We were blown away that the AC was fixed within 2 hours of first calling them. I will definitely use ACS Home Services for future AC needs. Thanks again, Carley and Alex! -
Review 165 (2024-08-30 - Rating: 5)
Dylan was great! Very profession and did a fantastic job. We are extremely happy with the service. -
Review 166 (2024-01-04 - Rating: 5)
Cristian was amazing as weve experienced from all of the techs that ACS has sent to our residence. He performed a whole house electrical diagnosis and then explained his findings in detail to us. Thankfully we did not sustain any damages in relation to the Duke electrical surge on December 17th. As always, we thank ACS and their technicians for their expert and professional services! Cristian is a definite asset to the ACS family. -
Review 167 (2023-10-27 - Rating: 5)
Called Larry after hours and he was able to get Alex out to take a look at our AC, making arrangements for him to be here at a time we would be home. Alex was thorough in his assessment and explanation of what was wrong and what needed to be done to fix it. Just as previous times we have used ACS they have been excellent to work with. Thank you -
Review 168 (2023-06-19 - Rating: 5)
I had a feeling all these 5 star reviews were legitimate. Matt was great! Professional, knowledgeable, and explained everything. ACS is good, people! Trust this one. Wont break your wallet unless its something catastrophic like a whole unit replacement and they know what theyre doing. Would rate 6 stars if I could! š -
Review 169 (2024-05-29 - Rating: 5)
Awesome service! Brian Turner was amazing! He checked out our A/C, diagnosed the problem, and had it fixed and cooling in just a few minutes!!! -
Review 170 (2024-08-25 - Rating: 5)
Nice people very professional cleaned my vents real nice and had a good convo with the worker~ Andrew Peppe -
Review 171 (2024-07-12 - Rating: 5)
My A/C tech was very good, however; I spent 12,000.00$ on my new A/C system 1-1/2 years ago and have needed to call for assistance at least 4 times. I had a leak in my ceiling, there have been issues with the drain line, a pea trap was added 4 months after the install. This very expensive system is still costing me money to maintain. Not very happy. -
Review 172 (2024-01-15 - Rating: 5)
Brian came to help us with AC duct issues and some electrical updates. He was great to work with, really knowledgeable and a nice guy. He explained everything so we could understand it and make the right choice for us. He also worked with us to get the best possible price for the work weāll have to do next. My husband and I both really appreciated it. Highly recommend ACS, & Brian specifically -
Review 173 (2024-04-14 - Rating: 5)
Exceptional service. I called on a Saturday evening and they arrived within an hour. Brian was very professional, friendly and explained what the issue was. Because of this experience, Iāll be using their services from now on. -
Review 174 (2024-03-27 - Rating: 5)
Brian Turner was patient, knowledgeable, and kind. Heās helped us wonderfully and wasnāt even bothered by my cats sniffing him. Thank you! -
Review 175 (2023-12-03 - Rating: 5)
I have been very pleased with ACS home services. The technician Dylan was very thorough in his inpection and expertise. I have contracted for another year and am sure I will continue to have good service. Thanks ACS! -
Review 176 (2023-10-02 - Rating: 5)
My fathers a/c went out on Sunday evening and I was able to get an emergency appointment with ACS for that night (two hours later). The price for the emergency appointment was reasonable and Scott arrived at the scheduled time. Scott took the time to look over the entire system and diagnose the problems created by poor installation by another company. Scott fixed all the installation problems created by the other company which in turn got the a/c up and running within the hour. Would recommend ACS & Scott for anyone with an a/c issue, especially after hours. -
Review 177 (2023-04-16 - Rating: 5)
Our AC went out around 10:00 pm, we called Iernaās who we normally use but our situation wasnāt of importance to them- even though we are still under warranty,. The earliest they could get someone to us, their āvalued customerā was sometime on Monday. We decided to take a chance on ACS. They responded quickly and got someone out to us as soon as they could. Alex showed up and was great. His professionalism and personable demeanor were greatly appreciated at such a hectic time. He explained in detail what the issue was, and quickly went to work to get our air running again. We will definitely be using this company again! -
Review 178 (2023-08-17 - Rating: 5)
No negatives from me! Mine was a maintenance check and tho they had to cancel due to emergency (this hot weather)totally understand. The office was so responsive and found a way to get me scheduled before vacation.The service tech was professional and quite pleasant. Also explained and demonstrated the answers to my little list of questions. Good experience, thank you all !! -
Review 179 (2022-06-06 - Rating: 5)
ACS Home Services was highly recommended to me by my mother, who had Josh do her ACās maintenance service. My mother was very impressed with the technician and the quality of service he provided. I tried scheduling Josh for my AC maintenance appointment but ultimately opted to go with Brian so as to have the soonest appointment. Fortunately Brian, the technician with ACS Home Services, provided just as exceptional serviceā he truly did an incredible job.He arrived during my scheduled time slot.He was very personable.He was very methodical about his work.He did not seem bothered that we were following him through each step, offered insight, answered all questions.He clearly explained our options regarding any needed work.I also definitely recommend ACS and will continue to have my AC maintained by them and feel confident any future repairs or replacements will be done by ACS, as well. -
Review 180 (2023-06-29 - Rating: 5)
Came home to broken a/c and Shelley at ACS was exceptionally courteous and helpful. She went above & beyond to find a perfect repair tech for that same evening! The tech, Dylan Everett, was the most pleasant and professional person I may have ever met. He was dedicated to getting our a/c back up and running even with some unexpected complication in the system. One rarely sees this kind of conscientious service anymore and I was totally impressed. ACS, Dylan is a keeper and credit to your company!!! -
Review 181 (2023-08-18 - Rating: 5)
96 degrees outside, Florida sun just pounding my home and as the AC fights to stave off the heat, the cold stops around 445pm! The more and more frantic dialing looking for someone, ANYONE, to answer the call and have a technician able to come out and at the very least put a bandaid on it till the repair can be done and some cool air flow into the sweat box my home was turning into. 16 different companies called and not one had a technician. Lucky number 17 dialed and as usual someone answers. Shelly, hears the pain, heat, and need and asked to call me back as she needed to make some calls to her guys to see if these extremely busy techs could squeeze me in. 10 minutes later my phone rang with the glorious news that yes they would have someone out but it would be between 9 and 11pm.Close to 10pm Christian Toledo showed at my front door. He was very nice and friendly but clearly he had been working ALL day in the heat to help homeowners across Tampa Bay. He was AMAZING! Even clearly tired and run ragged he was a consummate professional. He identified the issue, recharged our AC and slapped on that band aid. The next morning we got the call that the part was back ordered for at least 30 to 45 business days and we were customer 181 in line for the part from the factory. So we hunkered in expecting the repair to come sometime in mid to late September. Well, NOPE thats not how ACS does their work! Chelsea called me on a Thursday to let me know that they had been calling around looking for anyone in the local or surrounding areas with the new part on hand. They successfully located one company that had a spare and true to their word and work ethic Christian showed up again today, installed the replacement part, topped off the refrigerant, and the AC is working like a champ again.ACS service, communication, technicians, are top notch and the best I have experienced in my almost 10 years of living in Florida. Not to out do themselves their prices are exceptionally fair and after dealing with them I wont trust anyone else to touch my AC. Thank you ACS you are a true step above the rest! -
Review 182 (2023-07-08 - Rating: 5)
We have had a great experience working with ACS home services. Their employees have gone out of their way to solve any issues and make sure we are completely satisfied, especially Shelley and Cristian! Not only do they do great work but they stand behind it and are quick to respond to any inquiries. I will definitely be using them for all my future HVAC needs.