Roto-Rooter Plumbing & Water Cleanup

Located in Springfield, Ohio

Address: 5057 Troy Rd Ste G, Springfield, OH 45502, United States

Phone: +1 937-284-7005

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-23 - Rating: 5)
Great experience with both the estimator and installer, estimator came around 3pm.. gave us a quote, we agreed and around 11pm the same day, the installer came and had everything installed around 3am! Helped us out a bunch, thanks!Pic 1 is the new hot water heaterPic 2 is the water descaler

Review 2 (2024-12-28 - Rating: 5)
John was amazing! He told me everything he was going to do before he did it and explained everything to me in great detail. Will definitely request him next time I need any plumbing service in the future. Can’t say enough how wonderful of a job he did. 10/10 recommend.

Review 3 (2024-11-10 - Rating: 5)
Roto Rooter did a great job working with us and really explaining what issues we had. Something that we thought was small ended up turning into something very big and they were very helpful throughout the whole process. John was the gentleman on call the night before and he spent 2 hours trying to unclog the drain in the first place and then came back that next morning to have another go at it for 3 more hours. John, Gabe and Nichole were very helpful when it came to figuring out each issue and making sure we got the best bang for our buck. Thank you again for all your hard work!

Review 4 (2025-01-02 - Rating: 5)
Ron the technician was upfront and honest about the price I would have to pay. No hidden fees, and he gave me a much needed discount, considering Christmas just passed. Also he was very friendly and respected my house when it came to moving his 250lbs machine in and out of my house.

Review 5 (2024-12-18 - Rating: 5)
We had a sewer line backup into our house late at night. We called Roto-Rooter and they had someone out within the hour. John was very professional, knowledgeable, and easy to work with. He explained everything he was doing and got our line cleared in a short amount of time. The next morning had a supervisor assess damages and then someone came and scoped our sewage line. I can’t confirm the accuracy of their info yet, so I’m mainly giving 5 stars for John. Keep up the good work!

Review 6 (2025-01-06 - Rating: 5)
Very satisfied with services. They came out during a snow storm and took care of our issue. They technician Ron was very knowledgeable and helpful. Cost was reasonable for services performed. Will use again and highly recommend!

Review 7 (2024-12-28 - Rating: 5)
Very good service. I’ve used them several times for the same problem. Ron my technician was awesome. Very professional, knowledgeable and did the job quickly. Definitely will continue to be a customer.

Review 8 (2024-12-02 - Rating: 5)
Ron was an absolute pleasure to work with. He’s extremely knowledgeable, approachable, and has a talent for explaining things in a way that’s easy for those of us without plumbing expertise to understand. His friendly demeanor made the entire process stress-free. I’ll definitely be calling him for any future plumbing needs!

Review 9 (2024-12-07 - Rating: 5)
From the first call, to the technician who came out, Roto-Rooter was very pleasant and professional. Our technician Will was so nice and helpful. He also did a good job leaving things clean and making sure we were happy with the job.

Review 10 (2024-11-26 - Rating: 5)
John put maximum effort into understanding the plumbing issues of our household. He explained the actions he needed to complete in order to fix it. He verified the stoppage was completely removed before his departure. He was kind and courteous with the family as he worked. He is a gem!

Review 11 (2024-11-01 - Rating: 5)
Its never ideal to have an issue that calls for a paid professional, but sometimes its unavoidable. When it does, you hope for courtesy, respect, professionalism, and quality work—and thats exactly what I received. What began as a clog turned out to be a more involved repair. Initially, we thought it might just require replacing a wax ring in addition to clearing the clog, but it turned out there was a shattered flange. The job took about four hours, but it was done right, with clear communication throughout. I was thoroughly pleased with the professionalism and quality of the work, and even received a discounted rate thanks to a coupon from the website. While I’d prefer not to need Roto-Rooter at my home, I wouldn’t hesitate to call them again if needed.

Review 12 (2024-12-24 - Rating: 5)
Came out last minute to help us with our water heater. Was quick but efficient and did everything he could to get our hot water back on.Had to wait on replacement parts for tankless water heater to show up. Will came out on Christmas Eve and we are up and running. Great group of people who work here!!

Review 13 (2024-10-22 - Rating: 5)
We had Ron G. out yesterday and another guy in training. After I called, they were out to our house in just a few short hours. They did a great job, explained details very thoroughly and made me aware of costs up front, and cleaned up everything after they were done. Thank you guys for your honesty and service!

Review 14 (2024-12-29 - Rating: 5)
The. Technician was on time and very polite. He looked at the problem and made his assessment and offered his suggestions. Everything was taken care of in timely manner. Love service like this! 😄💕💕💕💕

Review 15 (2024-12-06 - Rating: 5)
John is an exceptional worker—skillful, deliberate, and professional. He clearly communicated a complex issue, offered effective solutions, and resolved everything to our complete satisfaction. He also cleaned everything up! I highly recommend his services for anyone’s plumbing needs.

Review 16 (2024-12-31 - Rating: 5)
Ron was great , kind, courteous and took the time to explain things to me. He was very knowledgeable, did a stellar job and cleaned up after himself.

Review 17 (2024-10-26 - Rating: 5)
Our technician, William, was AMAZING.Came home to hearing water running in our basement. Husband went to go look, and we had standing water in our basement, with no clue on how long this leak had been going.Called them up and they were very fast and friendly, sympathizing with me over this stress. And very quickly dispatching William to my rescue.I did have a little bit of a wait, as William was the nearest available tech, and he was an hour and a half away, in Hillsboro. But once William was here, he was able to spot the issue, and was able to quickly fix the issue. I was without water for maybe 3 hours overall. Roto-Rooter saved my day!

Review 18 (2024-09-08 - Rating: 5)
Very prompt and professional. I called early morning and they were able to send out a tech within the hour. Mike Phillips arrived and explained the situation and had everything fixed and running smoothly in short order. I would recommend roto-rooter for anyone as I had called another company but, they sent out a third party contractor who seemed unreliable as they wanted to charge 900$ to snake my sewer line from my roof. This still would not have fixed the issue. Thank you for fixing the problem with knowledgeable and experienced professionals.

Review 19 (2024-12-23 - Rating: 5)
John was very professional from start to finish. He explained everything he was going to do & why he was gonna do it. He even gave some pointers on things to watch for in the future.... If I ever need them again I will request to see if could get him again.

Review 20 (2024-12-27 - Rating: 5)
We had an obstruction in our main line that was backing up all of the drains and toilets in our house late at night. John came out, dug up the line, what cleared it, making sure all the drains were draining and toilets were flushing.

Review 21 (2024-11-04 - Rating: 4)
Customer service was great. I knew I had a blockage in my main pipe and wanted to clear it myself and have them run a camera to see if they could diagnose reoccurring blockage. To do that would have been around 700-800$ according to the tech. But they said they could unclog it for 388$ and a camera inspection would be free. So that doesn’t make since with it being more work but maybe it’s because they needed to make sure it was unclogged properly before running a camera

Review 22 (2024-12-19 - Rating: 5)
Ron knows my home for all his (and Gregs) work here over the many years, and he always treats it like it is his own.Plus, he always goes the extra mile.Take good care of himMichael Boland

Review 23 (2024-11-25 - Rating: 5)
Very pleased with the service we got from John! He was here within 12hrs on a Sunday and got everything cleared out in no time. Excellent price and excellent service. Will 100% be recommending them. Thanks John!

Review 24 (2024-10-26 - Rating: 5)
Had a great experience with Colt in Miamisburg. I called at 1130 on a Saturday and he was here by noon. He was kind, respectful and answered all my questions and made sure I fully understood my situation. He also set me up with the water restoration guy who will arrive today also. On top of all that, he is a veteran. Thanks Colt, I will definitely use roto rooter again.

Review 25 (2024-12-29 - Rating: 5)
Colt came to our house on a Sunday, knew the problem right away, and quickly helped to fix it. He was very polite and knowledgeable.

Review 26 (2024-10-24 - Rating: 5)
It’s so worth it for us to do yearly maintenance and have our main sewer line cleaned out by Roto-Rooter. We have lots of mature trees on our property and know what it’s like having backed up pipes, overflowing toilets and tubs filling up in the dead of winter.Our technician Ron is always friendly, knowledgeable and efficient!We are very satisfied customers and will use Roto Rooter for all our plumbing needs 👍

Review 27 (2024-10-24 - Rating: 5)
Wish I could give 10 stars out of 5! Very happy with the gentleman (Will) that helped us out. I was worried it was going to cost way to much but in the end it was much cheaper than what our local plumber would have cost. I will definitely be exclusively using Roto-Rooter for all my plumbing needs in the future.

Review 28 (2024-09-13 - Rating: 5)
Definitely recommend. We called about an issue of our sinks and washer draining very slowly. They dispatched a technician and we had service within the hour. Michael P did a great job. He was able to solve our issue, explain it thoroughly, and provide tips to prevent any drain blockages in the future.

Review 29 (2024-12-05 - Rating: 5)
Roto-Rooter got out here very quickly, and completed service. Technician did a great job communicating and advising. Would definitely use again!

Review 30 (2024-11-23 - Rating: 5)
Our sewer line backed up so we called Roto-rooter. Same day they came and fixed our problem. John got our line open and all is flowing again. Job well done. Thank you!

Review 31 (2024-12-26 - Rating: 5)
Will from Roto- rooter came out on Christmas Day to fix a plumbing issue he was very nice and polite he also did an excellent job and we want to say thank you

Review 32 (2024-12-21 - Rating: 5)
Will was awesome, great guy, great customer service. Honest. Went above and beyond to make sure the job was done and done right. If i have a plumbing problem roto rooter will be who i call.

Review 33 (2024-11-23 - Rating: 5)
Will F did a great job. Was very knowledgeable and shared some tips with me on other plumbing issues. 6 out of 5 stars

Review 34 (2024-12-09 - Rating: 5)
John is the man!!! Told him I was trying to do it myself but got too nervous and needed some help- he talked me through exactly what he was doing, the tools he was using, things that make plumbing easier, tips and tricks for the future… I can’t say enough good things about the guy… Thanks again, John!

Review 35 (2024-12-28 - Rating: 5)
John came out and answered all our questions and got our dishwasher draining properly. Will definitely be using again if we have any other issues.

Review 36 (2024-10-14 - Rating: 5)
Roto-rooter was great! They showed up within an hour of me calling them at 11pm free of charge to let me know what was going on. They then returned the next morning per my request to preform work and get me working! John was great and super informative. Finally they spelled out all my options and showed me the camera footage so i could see what they were describing. Certainly will cost you a bit of money but nothing outrageous but you get what you pay for! I got a “cheaper” local guy days before who took 1000$ and didnt fix a thing so roto-rooter was definitely the way to go as they dont leave till your happy! Thanks roto!!

Review 37 (2024-10-19 - Rating: 5)
John at RR was very knowledgeable, suggested multiple solutions, and got the job done in the late hours of the night. Five star and appreciate the work he performed.

Review 38 (2024-11-01 - Rating: 5)
They came out and did a great job at a fair price . Ron was very helpful and informative on what we needed to address going forward. Awesome service!

Review 39 (2024-12-11 - Rating: 5)
Main line to sewer was badly clogged. Will worked diligently to get it unclogged, even having to change tools. Hes very professional and personal. Would recommend

Review 40 (2024-12-16 - Rating: 5)
John our tech did a great job. Very helpful and knowledgeable. Would have hom back when I need help with plumbing. Great employee!!

Review 41 (2024-07-14 - Rating: 5)
Will Falwell was extremely knowledgeable and hardworking! We gave him a challenge and he did not give up! He was able to fix our problem and we haven’t had issues since! Thank you Will! We definitely will request him again!

Review 42 (2024-11-25 - Rating: 5)
John took care of us; he was great! He explained everything, was professional, and pleasant! Thanks again John!

Review 43 (2024-07-06 - Rating: 5)
Timely, thorough and friendly service on a hot Sunday afternoon. John, the technician, provided a friendly clear assessment of the situation and what services he would provide along with estimate before he began work. He provided a scope camera video at completion of service to show drains were all clear.

Review 44 (2024-07-06 - Rating: 5)
We had a late night and weekend emergency call we had to make last weekend and from the person who took my call to John who came to our house around 10:30 pm almost 11pm they were on top of it by helpling us and being Quick about it. So thankful he was able to unclog our main pipe so that we didn’t have a disaster in our home. Thank you

Review 45 (2024-04-22 - Rating: 5)
Called on Sunday late afternoon and got an appointment for Monday late afternoon over a sink that was clogged deep in the drain. Tech went above and beyond listening to my concerns and was very informative about some other plumbing issues in the home he found while servicing my sink and drain. I wasnt told anything about prices until the tech showed up and was stunned at first, however the tech asked what my cost expectations were and was able to negotiate a price that we could all manage fairly. It opened my eyes about reasonable expectations for these type of services but it is nice knowing that the company will consider their customer. Will keep in mind if future needs arise.

Review 46 (2024-07-11 - Rating: 5)
Jaden came out on a Sunday while I was away but my niece was home then put me on FaceTime with him. He was very patient with us. Helped us look for the outside drain so he could work on our plumbing back up. The house was so old there was not any. He gave us a quote consistent with what he told us ahead of time and set our expectations of what could possibly happen.Jaden used his plumbing snake tool and took out several pounds of tree roots. He tried severalMore times to see if he could get any more out before calling it quits.We asked him to document everything in photos and writing for our landlord and he did just that.Pleasant, patient and professional. Did not charge us a weekend rate, just a flat rate. I was thankful because local plumbers don’t work on Sundays and they were slim pickings.

Review 47 (2024-11-10 - Rating: 5)
John was very professional and knowledgeable and was able to get our main drain cleaned out. Will be using Roto Rooter and John again for future plumbing needs

Review 48 (2024-12-06 - Rating: 5)
Scheduling was quick and easy online. Will was out the next day and fixed everything with quick and quality work! Will was awesome!

Review 49 (2024-12-20 - Rating: 5)
Ron was on time, knowledgeable, and polite. I love it when people are good at their job! This guy is a Rockstar.

Review 50 (2024-12-12 - Rating: 5)
Very friendly, professional and did a fantastic quick job getting the sinks unclogged. Highly recommend again.

Review 51 (2024-06-29 - Rating: 5)
Saul the technician showed up right on time as promised, quickly diagnosed the issue and resolved it very efficiently. He was personable and enjoyable to work with….a real team player too. I heard him offer to help another Roto Rooter tech who was on a big job across the street.

Review 52 (2024-11-29 - Rating: 5)
John, my technician was very polite and he worked very hard to unblock my drain. I would definitely call John again.

Review 53 (2024-08-10 - Rating: 5)
It was very easy to do business with Roto-Rooter. The technician came out the same day, was very professional and fixed our leaky faucet in a relatively short amount of time.

Review 54 (2024-11-01 - Rating: 5)
The gentleman was very respectable, very professional and if I have this issue again, I really would prefer this gentleman to come out moving forward thank you

Review 55 (2025-01-02 - Rating: 5)
He was so kind and informative. He did a great job! Thank you

Review 56 (2024-06-05 - Rating: 5)
After exhausting all other options and calling several companies to clear our sewer line, we called Roto-Rooter because they have same day service and no one else was willing to help.Service tech Nick Smith showed up around 8p (our window was 6p-8p) and explained our options and costs upfront. He got right to work but was unable to clear the issue. He explained the next steps and costs and that we would not be charged until the issue was resolved and that we would only pay a certain price.After being at our house until after 11pm, Nick was finally able to resolve the issue. He explained the warranty on his work and cleaned up the mess.We were very thankful that Nick was willing to work that late and fix our issue. He was kind, honest, and did a dirty job we were unable to do.

Review 57 (2024-07-02 - Rating: 5)
This crew took turns making sure my plumbing issue which kept turning into new things along the way, was resolved. Thank you for your diligence and dedication to your work. I will know who to call next time.

Review 58 (2024-06-14 - Rating: 5)
He arrived on time, and after me explaining what was happening, Brenden diagnosed the problem immediately and had everything fixed within 30 minutes or less. He explained what had happened and was knowledgeable and very respectful. I would not hesitate to call Roto Rooter in the future for any plumbing problems.

Review 59 (2024-10-21 - Rating: 5)
John was great. I required a drain cleaning for some roots and he went through several times to make sure hed gotten them all.

Review 60 (2024-12-15 - Rating: 5)
They fixed our toliet A awful smell came from it they lifted it up and put A new wax ring on. Thank you so much!!

Review 61 (2025-01-03 - Rating: 5)
Professional and polite. He cleaned the wheels of the drain cleaner, before he took it back across the basement floor.

Review 62 (2024-11-19 - Rating: 5)
Fixed 2 problems, that 3 other plumbers couldnt fix, and it home warranty couldnt fix. I will definitely use this company/technician again

Review 63 (2024-10-23 - Rating: 5)
Great reliable service for late night plumbing emergencies. Will was able to efficiently clear the roots that were clogging my sewer line

Review 64 (2024-06-19 - Rating: 5)
Saul and Roto Rooter were excellent!!! I called in a panic because my toilet was backed up and wouldn’t flush without overflowing. They came out the very next day. Saul showed up at the appropriate time. He discovered the problem within minutes and had the entire job completed in 45 minutes!!! I couldn’t be happier with the job. I would 100% call them again should another problem arise. Thanks Roto Rooter and Saul!

Review 65 (2024-06-19 - Rating: 5)
I have had Roto-Rooter fix multiple plumbing issues. They are always fast to come, professional and friendly.Other companies had me waiting for days for service and frequently days for a fix.Most recently I needed a drain snaked. The plumber was there and within the hour and was done within 20 minutes. I recommend Roto-Rooter for all your plumbing needs. Kim S.

Review 66 (2024-11-17 - Rating: 5)
John was great, great tech and handled everything thrown at him. Keep him hired, he knows what hes doing.

Review 67 (2024-05-05 - Rating: 5)
I left another of you. And had called in Jeffrey was our technician and was the best ever. Got here very quickly. Very professional, very sweet to my son. Even stayed extra to make sure everything was flowing correctly. I would contact him again whenever needed.

Review 68 (2024-06-07 - Rating: 5)
Roto-Rooter was very quick to respond to our drain back-up problem and explained the procedure clearly. The employees were courteous and honored a coupon provided.We were pleased with the service.

Review 69 (2024-11-16 - Rating: 5)
John was very courteous, respectful and helpful as he took care of our problem.

Review 70 (2024-11-19 - Rating: 5)
Service was done quickly, with amazing communication on what was going on with my sewer line! Highly recommended!!

Review 71 (2024-06-07 - Rating: 5)
They were very nice and they came out and gave me a free quote for fixing my bathtub clog. Unfortunately the almost 500$ quote was far too pricy for me so now I am on a mission to clear my bathtub drain myself. Wish me luck! Thanks Roto-Rooter! What would I have done without you?

Review 72 (2024-04-29 - Rating: 5)
Had an emergency with water leaking out of the bottom of the toilet on a Sunday night at 9pm. Called the emergency line and was told a technician could be there within the hour. Davis was excellent, cleaned the blockage (that was more then 180 feet out) ran the duel drum twice and was courteous the whole time. Told me everything that was happening and what my next steps were.

Review 73 (2024-11-30 - Rating: 5)
Very professional, quick work and fixed a leak with no issues!! Would highly recommend!!!

Review 74 (2024-10-14 - Rating: 5)
Ron and Ayden were very professional. They both were able to take care of the issue. Thank you!

Review 75 (2024-11-23 - Rating: 5)
Johnny came out and help solve a problem quickly. Was very polite and respectful, hard worker

Review 76 (2024-06-13 - Rating: 5)
Once they arrived, they immediately identified where the problem was and had it fixed within a few minute. Only complaint is I had my sewer backing up the previous evening and someone couldn’t come out until the next day.

Review 77 (2024-05-11 - Rating: 5)
Prompt response to set up appointment. Made one for following day 9 am. Received phone call at 8:15 to inform me tech should be here in 45 minutes. Took care of problem, cleaned up area, explained everything to me. Great experience!

Review 78 (2024-05-25 - Rating: 5)
Most plumbing companies in the Dayton area were scheduling appointments middle next week. However, Roto Rooter had sufficient staff during the Memorial Day weekend to meet customers needs. The technician fixed my toilet and was ethical. I thought my toilet shutoff valve needed to be replaced - the technician determined is was tight but still functional.

Review 79 (2024-04-24 - Rating: 5)
From the time I scheduled the appt on line until they got here, Derek kept me in the loop. Even got Jacob here early. Quality work, Professional service. Thank you! No more nasty goop from clogged drains. Ugh

Review 80 (2024-05-08 - Rating: 5)
David (the technician) was prompt and polite. He took care of our clog in a timely manner and left the job site clean and tidy. I highly recommend Roto-rooter services

Review 81 (2024-05-02 - Rating: 5)
Our technician Will was awesome. Super nice and empathetic to our situation. He was extremely thorough in his work and the company is lucky to have him.

Review 82 (2024-05-19 - Rating: 5)
Saul is a real life hero. Not only did Roto Rooter come out same day, it was on a Saturday afternoon, with no emergency fee!! Saul spent 2 long days replumbing our entire house. He could have done things the easy way, but instead he took his time and did everything up to code so that we do not have issues in the future. He kept me informed on what he was doing and even tested everything (including the washing machine) before he considered the job done. He gave tips on how to make things last and other things that can be done to improve our plumbing in the future. He even called the next day to check up on things. His boss showed up as things were wrapping up to double check the work as well, which showed a level of care far above the rest. I have only used Roto Rooter one time prior to this, but this experience has solidified our loyalty to using them moving forward for all of our needs.

Review 83 (2024-05-04 - Rating: 5)
The technician arrived promptly, expertly identified the issue, and efficiently made repairs. He was professional, helpful, and adequately answered all questions. I am impressed by the great work he did.

Review 84 (2024-05-08 - Rating: 5)
Jeff was great and a real asset to Roto-Rooter. He had a good knowledge of the work and was able get the work done in a good amount of time. Highly recommend!

Review 85 (2024-11-17 - Rating: 5)
Special shout out to John! He cleared a clog in our sewage line late at night, in the rain, with unfailingly good cheer.

Review 86 (2024-04-26 - Rating: 5)
I needed a toilet fixed and they got someone here very quickly. The repairman was very efficient and polite and respected my need for him to wear a mask. I thought the cost was reasonable.

Review 87 (2024-02-19 - Rating: 4)
First I would like to say that Cody Combs the technician went above and beyond professionally.Far as scheduling Roto-Rooter. I had called around nine in the morning and was told they would be there within two hours. At noon I called again. They said they would be there within the hour. I believe he got there around four or five. wasn’t real pleased with that. If it wasn’t for this issue, I would’ve given a five star because the technician deserved it.

Review 88 (2024-04-27 - Rating: 5)
Saul wad great. He was having alot of trouble clearing the drain and our clean out was under our mobile home making it difficult. He did a little out of the box thinking and bought a coupler, elbow and stick of 3 pvc to extend the clean out so he could work on it from outside.

Review 89 (2024-12-24 - Rating: 5)
Responded immediately, on time, had everything back up in running within a few hours on Christmas Eve!

Review 90 (2023-09-18 - Rating: 5)
Ethan was friendly, professional, and knowledgeable, and was able to install a new dishwasher shut-off valve quickly. Very satisfied with the service we received!They were running a bit behind schedule so they arrived later than anticipated, but service was 10/10.

Review 91 (2024-12-05 - Rating: 4)
Our technician was great and we appreciated his knowledge and professionalism!!!

Review 92 (2023-12-23 - Rating: 5)
My service tech, Jeff, was polite, knowledgeable and most importantly honest. He thoroughly assessed my situation, gave me his expert analysis and offered me my options. Considering the extreme late hour of the emergency service call (1am), these attributes were a welcomed relief for a stressful situation.

Review 93 (2024-01-19 - Rating: 5)
They came out quickly from when I called and had my drain cleaned all within about 150 minutes from when I called. Although they seem to be significantly more expensive than other companies if you need fast, prompt, and skilled service I would definitely recommend!

Review 94 (2024-11-30 - Rating: 5)
On time and did the job in a very professional manner.WOULD USE AGAIN.

Review 95 (2024-04-27 - Rating: 5)
Jacob was wonderful! Cleaned our drain with efficiency and pride! It was a late night for all but a relief to have our drain cleaned out and working properly!

Review 96 (2023-09-17 - Rating: 5)
Excellent service! I felt informed and comfortable with the entire process. Max took. Time to make sure I understood everything and to show me what was being done. In the past I have had people come and say they fixed a problem and then after I paid them and they left that it was not fixed at all but Max took time to really check and see that everything was working properly and fully resolved.

Review 97 (2024-06-05 - Rating: 5)
Jacob took care of the issue very quicklyHe was very polite and knowledgeable.Ill definitely be using roto rooter again as long as Jacob shows up LOL

Review 98 (2023-08-23 - Rating: 5)
Bought a house that had been vacant for a while and following several other major plumbing issues that were corrected, I finally tried using my washer only to discover yet another issue. It was after 4:00 in the afternoon and I was able to get a tech out the same day!!!! Max showed up and was super friendly and knowledgeable. After some troubleshooting, he determined the main line had a block despite another plumber supposedly fixing that less than 3 months ago. Upon getting that cleared he tested the washer since that was the reason I had initially called and discovered additional issues which he went above and beyond in an attempt to fix. Unfortunately, it appears the pipe is busted and will require a much more expensive fix. Since he was not able to fix that part, he only charged me to clean the main drain. I cant say enough about the extra effort he put in to try and fix the issue for me! Highly recommend!!!!

Review 99 (2024-08-18 - Rating: 5)
Having a plumbing emergency on a late night/early morning was a bad way to start the day but Colton figured it out and restored sanity. Thank you!!!

Review 100 (2023-06-09 - Rating: 5)
We had a backup in our basement. Nick came out and assessed the situation. He explained everything he was doing and went about his business. He had the situation resolved quickly and verified everything was flowing out to the street as it should. He was very friendly and knowledgeable. Definitely an asset to Roto Rooter. The service overall was top notch.

Review 101 (2024-03-21 - Rating: 5)
The guys that helped us (Ethan and friend) were super nice and very helpful

Review 102 (2024-10-27 - Rating: 5)
Will was AMAZING!! So patient and answered all questions. I would highly recommend!!!

Review 103 (2023-12-05 - Rating: 5)
Tony was great to work with. He was very professional and had my issue resolved in no time. I will definitely go with Roto-Rooter if I ever experience any plumbing issues in the future.

Review 104 (2024-04-24 - Rating: 5)
Michael was great, they were able to get us on the schedule quickly and even though the problem couldn’t be immediately fixed Michael was very helpful with every step.

Review 105 (2024-05-03 - Rating: 5)
Will was extremely knowledge, friendly and very professional. He explained the issues, discussed the options and provided expert service. Would highly recommend him to anyone!

Review 106 (2023-07-26 - Rating: 5)
Called today and they came right away! Main drain was clogged causing our basement to flood. It would slowing drain but still caused a mess. Max was nice and very thorough. Cleared drain all the way from house to city 2 times. Had me run the washer to make sure it was fully cleared. Cleaned up his mess. Let us know that we have a 6 month warranty. Now just for the damages estimate in the morning. 100% recommend this company and Max!

Review 107 (2024-05-25 - Rating: 5)
Colt was very knowledgeable & wanted me to understand every step of the process. All round great guy & a value to his company!

Review 108 (2024-09-07 - Rating: 5)
Came the same day. Excellent. Senior discount. Price as reasonable.

Review 109 (2023-11-24 - Rating: 5)
I was pleased with the work performed by Jeff on Thanksgiving evening. I had a clogged drain and he kept at it for close to 2 hours until is was running clear. Customer service was good too keeping me aware of where I was in the que. Excellent job.

Review 110 (2024-12-21 - Rating: 5)
Ron came to our house 30 minutes after we called. Very professional, and personable. He fixed our clogged line and put all pipes back together with no leaks and thoroughly cleaned up mess after job was completed. I highly recommend Ron.

Review 111 (2024-06-20 - Rating: 5)
Arrived quickly to resolve my emergency repair. Gave me a good price and recommendations for a future, more permanent repair

Review 112 (2024-01-11 - Rating: 5)
Ethan was terrific. Very knowledgeable and very personable. We required waterheater and sump pump work. Completed the work in a timely fashion after he arrived. Thank you. Jane

Review 113 (2024-04-25 - Rating: 5)
Mike came out and helped with two clogs we had. Was very professional, taught me somethings to avoid this in the future, and saved us some money going a different route with the second clog.

Review 114 (2023-09-12 - Rating: 5)
Max was awesome!!! Came in looked at issues I was having explained what he thought it was and how he was going to take care of it step by step and I full detail. As he was working he explained every step he was taking and why even took the time to give me some preventative maintenance tips. Will definitely be my go to company and technician permanently when needed thanks roto-rooter and thanks alot max!!!

Review 115 (2023-07-05 - Rating: 5)
The best way to describe Max #4535 was thorough. He listened to my issue, walked me through what he was going to do, explained the outcome, answered questions, left everything clean. He tripled checked the drain function to get it to optimal working order. He did not rush or hesitate to get me involved. While it’s unfortunate we have had to use Roto Rooter so much they have done a quality job every time.

Review 116 (2023-09-07 - Rating: 5)
Max was very professional, friendly, and competent. He did an excellent job repairing my toilet and cleaned up afterward. I would heartily recommend him and the local Roto-Rooter for plumbing issues.

Review 117 (2024-07-10 - Rating: 5)
Ethan was a true professional and was able diagnose our plumbing issue and fixed it promptly!

Review 118 (2024-04-26 - Rating: 5)
Technician was knowledgeable and efficient. He diagnosed the issue and had it fixed in no time. Everything was in good working order when he finished.

Review 119 (2024-12-30 - Rating: 4)
They always get the job done but is real expensive

Review 120 (2022-12-25 - Rating: 5)
A pipe in our bathroom burst around 4:30 am Christmas Eve. Nick was able to come over around 10:30 and was extremely helpful, kind, professional, fun and eager to help. He stuck around to make sure the rest of the team got here at the same time so we could all be on the same page and coordinate plans and take action. Totally amazing and above and beyond with everything! We feel like we are in very good hands. Thank you so much!!

Review 121 (2024-11-22 - Rating: 5)
John was awesome!!! Thank you for thevlate night service.

Review 122 (2024-06-27 - Rating: 5)
Plumber Mike came out to diagnose our plumbing issue. He was very professional and correctly figured out what was wrong.

Review 123 (2024-06-07 - Rating: 5)
We had a clog and they sent two techs the resolved our issue. Both were polite and great at their job!

Review 124 (2023-07-02 - Rating: 5)
Max did a great job getting my sink line unclogged. I had tried everything possible that I could do first, but it ended up requiring his heavy duty auger to get about 40 feet into the pipe to break loose the clog. Came out on a Sunday which was nice too. Good experience.

Review 125 (2024-05-08 - Rating: 5)
Will fixed my plumbing issues in a timely and professional manner. Explained everything to me very well and saved me from having to spend all day with no access to water.

Review 126 (2024-10-27 - Rating: 5)
John was very courteous and did a great job.

Review 127 (2023-06-25 - Rating: 5)
After trying two other companies who werent able to come out within a few days, I was pleased when Roto-Rooter responded and was able to come the same day. From dispatch and everyone on the phone to the technicians, including the water testing segment, everyone was capable and professional. I had heard that the cost would probably be higher than some but even if so it was worth it to have my drain problem fixed. I would definitely use Roto-Rooter again.

Review 128 (2023-08-21 - Rating: 5)
Max came out and assessed the situation, informed me that there would be a area supervisor that would also come out and run a camera through the main drain to check the condition of the main line. They checked the main city line and found that there was a clog on the city side which the guys quickly contacted the city and had the issue addressed. I had Max run the auger down as preventative to make sure the line was clear. I will definitely request Max for upcoming jobs.

Review 129 (2024-04-28 - Rating: 5)
Todd was a pleasure and explained the issue to me and went through a few steps to address the issue in the future. I would happily have him work with me in the future for any issues.

Review 130 (2023-03-08 - Rating: 5)
Prompt response, work done very professionally and very fast. The person was very friendly, helpful and explained to me what he had done and explained there was a 6 month warranty on his work. Cleaned up after he was done, highly recommended.

Review 131 (2024-06-27 - Rating: 5)
Rodney was very helpful he went above and beyond to solve our problem!!! Absolutely outstanding service I will use again!!!

Review 132 (2023-06-26 - Rating: 5)
Max came out and fixed my problem right away. He took the time to explain to me what was going on, let me watch, and helped me with useful tips for my issues in the future. He was friendly and professional and I will be calling them again for my next problem.

Review 133 (2024-11-04 - Rating: 5)
The drain pipe was clogged with tree roots and I couldn’t shower or do laundry. John came out and was courteous, on time, and a super hard worker. I truly appreciate John’s work ethic and cleanliness. I recommend this company because of this exemplary employee.

Review 134 (2024-06-16 - Rating: 5)
Colt was amazing qnd really came through with out issue on Father’s Day! Can’t thank him enough

Review 135 (2023-03-26 - Rating: 5)
I got a very quick response and they determined the problem right away. I was afraid I was going to have a big bill because of how hard he had to work to clear the tub drain. It was a difficult set up for a clawfoot tub, but he figured out what the problem was and how to fix it and it didn’t cost me anywhere near as much as I expected. Very courteous and informative experience. Definitely recommend using Rotor Rooter I have several times in the past.

Review 136 (2023-02-05 - Rating: 5)
Late day service needed. Field supervisor assessed the situation promptly. Technician arrived on time, and worked diligently until the issue was resolved. The services were provided in a professional yet friendly manner. I will use Roto Rooter again as well as recommend their services to family and friends!

Review 137 (2024-10-30 - Rating: 5)
Will was a fantastic plumber and replaced my toilet very quickly.

Review 138 (2024-11-08 - Rating: 5)
Multiple leaks. Old house and they kept springing up in different places. They showed up that day each time ,

Review 139 (2023-02-07 - Rating: 5)
Todd and Max were amazing. Todd was very knowledgeable and respectful and explained the whole process as he worked. Max was very eager to help and to answer our questions. They never pushed any products but at the very end suggested a product we might want to use as a prevented maintenance in the future.Joan

Review 140 (2024-06-16 - Rating: 5)
Colt did a great job and was professional. He fixed the issue in a timely manner!

Review 141 (2022-10-08 - Rating: 5)
Colt was the best as usual! That man does really great work. Super professional. Installed my toilets and was thorough about making sure there were no leaks. I’m very happy to tell everyone that colt is my guy for anything plumbing and/or installation! Thank you rotorooter for having that man employed by you!

Review 142 (2024-12-09 - Rating: 5)
John from Roto Rooter was amazing. Came to my house at 7pm on a Sunday night. Did a full check of my plumbing in my crawlspace and around my house. He listened to my observations and concerns then came up with a game plan on how to fix my plumbing problem. He got to work promptly. Fixed the problem. And cleaned up afterwards. He was very pleasant and respectful.i will definitely use Roto Rooter again and hopefully John is working if I need them. Thank you John!

Review 143 (2022-10-05 - Rating: 4)
Repair was done quickly. Communication between one who takes calls and repairman was poor. I was told I would have service within an hour, when no one arrived another call and worker was promised within half hour, no one came after 45 minutes, another call was made and THEN told it would be 50 minutes! Mike the repairman was very nice and was knowledgeable and prompt.

Review 144 (2024-10-31 - Rating: 5)
Roto rooters is such a good company. We just moved into a new house and we had issues with our down stairs flooding so it took Davis all day to fix it and he was nice and made sure to answer any and all questions we had. Then he came out 2 days later to install a new hot water heater and did a fantastic job! Thank you so much roto rooter for being such a great company!

Review 145 (2023-04-15 - Rating: 5)
We just moved into our home, and only 2 nights in we had some drain issues. Thank goodness for Roto Rooter! They came out very timely, and handled everything with ease and no mess! I cant recommend them enough!

Review 146 (2022-12-24 - Rating: 5)
We had a pipe burst in our master bathroom during the arctic freeze last night. We called roto rooter right away. Nick came this morning, Christmas eve, to help us. He provided very friendly, professional, courteous service! Connected us with services we will need to fix the plumbing under our bathroom floor with excavation, and water damage restoration services. He arranged for everyone to be at our house at the same time and develop a plan moving forward. Gave us such a sense of relief with good people there to help. We are able to stay calm knowing we have a comprehensive plan to fix the plumbing and water damage to our home! Would definitely recommend! Thank you Nick!

Review 147 (2023-08-22 - Rating: 5)
Max showed up within the given timeframe, and provided excellent service; he kept us informed on each process as he came to it so we we’re up to speed on what he was doing and ultimately what are problem was and the next step(s) to resolve. Thank you for being professional and through.

Review 148 (2024-10-17 - Rating: 5)
Ron was a very friendly and helpful with prevention ideas.

Review 149 (2023-01-22 - Rating: 5)
We had sewage backing up in our downstairs bath in the evening. Rotor Rooter came out the next day! Looked in our pipes and found tree roots got them cleared away same day with no mess so we could use facilities as normal. The tree roots were bad enough that we needed to replace a portion of the outdoor pipe. They completed that the following day. Very pleased with the efficiency and responsiveness for this service! All workers were extremely friendly and professional as well.

Review 150 (2023-03-01 - Rating: 5)
Nick has helped us twice and both times he was incredibly professional, friendly, helpful, and honest. In addition to doing top-notch repair work, he clearly explained everything he was doing and gave us reliable recommendations.

Review 151 (2023-03-01 - Rating: 5)
Ethan came within 1.5 hrs from calling. He ran the auger 3 or 4 times. Joe came and ran video this afternoon. Found problem at city tap. Great guys! Enjoyed meeting both of em. Definitely will do business with em again!

Review 152 (2024-06-07 - Rating: 5)
Todd did an outstanding and expedient job. He was very professional and thorough.

Review 153 (2024-10-31 - Rating: 5)
Did a good job. Cleared the block and the guy was friendly.

Review 154 (2023-06-07 - Rating: 5)
We had a massive leak in our basement ceiling. Ethan came out, identified the source and completed all the necessary repairs, within just a few hours. I could not have been more pleased with the service and professionalism.

Review 155 (2023-06-04 - Rating: 5)
Colt was amazing. Came quick and got the job done for me. Confirmed everything was good but he made sure I didnt have any questions or concerns

Review 156 (2023-06-15 - Rating: 5)
Max H is the plumber who did my service. He was very kind, professional, and very informative. Quick with service and kept me informed on what he was doing and what he would be doing next in the process. Highly recommend.

Review 157 (2024-07-18 - Rating: 5)
Very friendly and did an amazing job. Fast and awsome! Thank you!

Review 158 (2024-01-09 - Rating: 5)
Ethan was great! Came in and figured out the problem and fixed it in less than a hour and a half. Highly recommend asking for Ethan the next time you call Roto Rooter!

Review 159 (2024-10-18 - Rating: 5)
Charles was actuall early 😄 and got the job done quickly.

Review 160 (2023-08-06 - Rating: 5)
Max and Tate were very kind and made sure we had all of our questions answered. Very quick and efficient. Would definitely use them again!

Review 161 (2023-02-03 - Rating: 5)
Nick showed up on time and cleared the clog quicker than we both thought. I would recommend using Roto-Rooter to anyone and will use again in the future. I havent had a bad experience yet.Thank You for the quick response and knowledgeable Associate (Nick) that did the work.

Review 162 (2024-07-01 - Rating: 5)
They had my clog fixed quickly, and very helpful staff. Thanks again!

Review 163 (2023-08-03 - Rating: 5)
Max - worked on my son & daughter in law’s home - this after going through numerous plumbers who all said they couldn’t help -Evan & Max worked for 2 days & all the issues are resolved - as from business - these young men were open & more to the point HONEST!!!highly recommend specifically these 2 men - Evan & Maxan asset to your company

Review 164 (2023-07-14 - Rating: 5)
Ethan was very efficient, quick and thorough during his job at my house. Made sure everything ran smoothly before leaving. Will be using roto rooter in the future.

Review 165 (2023-12-03 - Rating: 5)
Jeff was extremely helpful and professional. He worked hard late into the night on an emergency bathroom leak to find the best most cost efficient way forward to help.

Review 166 (2024-04-25 - Rating: 5)
Saul, was polite, patient, respectful and resolved all plumbing issues. I am was pleased with his service. Thank you

Review 167 (2024-11-12 - Rating: 5)
Colt is very knowledgeable and makes sure the customer feels ok about work being done to their house. Definitely put my mind at ease with the work needed to be done

Review 168 (2022-08-19 - Rating: 5)
Great job done by this crew. I had a lage water heater leak through my home. Ethan came to help. He not only installed a new water heater he also set me up with Ken who helped me get with the proper people to get an estimate of damage. Then they got me connected to a demo crew that was awesome. I believe because they were so efficient they saved me from more damage occurring. God bless guys and Thank you.

Review 169 (2024-10-31 - Rating: 5)
Quick fast and efficient service. Friendly and helpful service tech

Review 170 (2024-02-19 - Rating: 5)
Had a very good experience with Ethan Myers he answered my questions did a nice job and cleaned up after himself was very polite I would use him again in a heartbeat !

Review 171 (2023-09-29 - Rating: 5)
Professional. Always on time. Always able to fix the plumbing problem I have. Clean up after they work. Let you use a coupon. Honest and upfront pricing.

Review 172 (2024-10-28 - Rating: 5)
Ron and his associate in training did a great job unclogging the washer/kitchen area. They were professional, thorough, and cleaned up the work site nicely before leaving.

Review 173 (2024-11-13 - Rating: 5)
John did a fantastic job and was professional and friendly. Our main backed up and we had a local company out to clear the line. The local company showed up after a lengthy delay with non working equipment so I searched for alternatives. I called Roto Rooter after struggling to find anyone else to answer the phone or call me back on a Saturday. One call was all it took to schedule and I was told they could have someone out immediately. Roto rooter turned out to be cheaper than what I would have paid to the local company since they dont “upcharge” on the weekends. I will use these guys exclusively going forward. Thanks again John!

Review 174 (2024-01-19 - Rating: 5)
I called for the need of plumbing services. They were very responsive to my on line appointment. The service technician was very polite and completed the task quickly. The services will be called when needed again.

Review 175 (2024-05-08 - Rating: 5)
Jeff did a great job fixing my issue! He was very professional and informed me of what was causing the issue with my pipes.

Review 176 (2021-09-07 - Rating: 5)
Evan was our Tech, he came out to diagnose our lack of hot water on a holiday weekend. He was very professional and helped us explore at our options. We ended up having him install a new hot water heater and are happy with their workmanship and the quality of the unit. Would use again.

Review 177 (2023-12-03 - Rating: 5)
Our plumbing failed Saturday and Jeff was FANTASTIC! He was responsive and helpful and took the time walk us through the problems and solutions.

Review 178 (2023-07-01 - Rating: 5)
My original tech, Shaun, was a very bad representative of your company! He charged $1200. to install a toilet and did a such a bad job that a second technician, Cole, had to come out to correct the problem!

Review 179 (2022-05-20 - Rating: 5)
Our Plumber George was a nice guy. Roto-Rooter is expensive, but theyre a same day service. Everywhere else I called, couldnt get someone out here until mid next week.Overall, pretty happy with the service. Not thrilled about the price.George replaced the plumbing under the sink, sawed off a pipe, and ran a snake. Total cost $940.I would definitely use this service again, especially in a pinch.

Review 180 (2021-05-23 - Rating: 4)
I would’ve given the company a 5 but they “no called, no showed” me on the day they told me they were sending a service guy out. They confirmed twice on the original day that they were sending someone, but after waiting all day and then once 8pm hit and nobody showed up, I had to call again! 2 days later they send Evan out. Evan is a great employee for Roto Rooter company! He did a great job explaining the issue and repair of my faucet. I wish all employees had his work ethic and great customer service skills. He gets a 5 star but the company gets a 3-4 star for the no show issue. Thanks Evan and thanks Roto Rooter for having such a great employee.

Review 181 (2023-03-09 - Rating: 5)
We called Roto - Rooter after a rain storm, we had a few concerns being a leaking ceiling and when we flushed our toilet the water came back up into our shower. We were given several calls to let us know when the technician was in route or if they were held up on another job. When the technician got here we showed him what was happening and he got right to work on the toilet/shower and fixed it fast. We asked about the leaking ceiling and he was able to send us out an inspector to take a look at it. 5/5 recommendation and will be using again!

Review 182 (2023-06-29 - Rating: 5)
Ethan was the man, the myth, the water heater legend. Very knowledgeable and friendly. Whole company great with communication. We ‘ppreciate them and their work

Review 183 (2021-09-07 - Rating: 5)
I am very impressed with Roto-Rooter. We had previously used a company that literally “spray glued” our leaking pipe and charged us 500 dollars and was on their merry way. That “repair” lasted one month until the ceiling started leaking again. George was our technician with Roto-Rooter today. He showed up on time, gave us the best value for the service we had done and was incredibly professional. He diagnosed the problem and fixed it in a timely manner. We actually feel comfortable using our bath tubs now since the problem was actually repaired and not just temporarily fixed. Thank you again George! Keep up the good work!!

Review 184 (2023-02-06 - Rating: 5)
We had drain clog on a Sunday afternoon, called Roto- Rooter, and they showed up onsite within an hour.They resolved the issue quickly and the investigated further to determine the source of our problems, which turned out to be the many years of use.The Roto-Rooter team provided us options to alleviate issues in the future and took the time to explain each option in detail.Glad to have this team of dedicated professionals help with our needs.

Review 185 (2024-11-22 - Rating: 4)
The estimated time of arrival was quite a difference of actual arrival time. Once the tech arrived he got right to work and performed as expected, thorough and professional. Will use again as needed