Benjamin Franklin Plumbing of Springfield

Photo of Benjamin Franklin Plumbing of Springfield

Located in Springfield, Missouri

Address: 3378 S Scenic Ave UNIT C, Springfield, MO 65807, United States

Phone: +1 417-213-8973

Rating: 4.8

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Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Chase did a fantastic job. He was professional, friendly, and quick completing the removal of our old toilet and replacing the brand new one. The cost was the same as their original quote, which was very affordable. We will recommend both Chase and Benjamin Franklin Plumbing to our neighbors, friends, and family. Thank you for such good work!!

  • Review 2 (2024-12-12 - Rating: 5)

    Had a clogged up toilet, called a couple of places and Ben Franklin were most reasonable on service call pricing ($59.00) and after snaking the clog he even got me a 10% senior discount off of the actual bill. Chase and his helper were very nice gentleman. Would recommend their services to anyone. RS

  • Review 3 (2024-10-24 - Rating: 5)

    Dalton did a great job fixing our issue. He was very courteous, professional, and fair. Would highly recommend and will definitely keep them in mind for the future.

  • Review 4 (2024-09-03 - Rating: 5)

    Had an emergency leak over labor day weekend. Not only did they get someone to our house earlier than expected, but the repair itself was incredibly quick and let us get back to enjoying our weekend. Dalton was informative, fast, and thorough! Would definitely recommend!

  • Review 5 (2024-12-16 - Rating: 5)

    The gentleman that were sent out to our house to repair our plumbing could not have been any more polite and respectful. They showed up when they said they would be there and communicated with my wife about what the issue was and how they were going to resolve it. I would highly recommend them if you have any Plumbing or HVAC issue

  • Review 6 (2024-09-04 - Rating: 5)

    We had an issue with our kitchen sink cold water pressure. Troy arrived during the set appt time. He cleared out the water line the best he could, then came back the next day with an air compressor to finish the job. He didn’t take payment until our problem was fixed and didn’t charge for the extra visit. He was respectful of our home and very kind. Would recommend!

  • Review 7 (2024-11-13 - Rating: 5)

    I called Benjamin Franklin Plumbing and they were very prompt and courteous! Dalton was very quick & professional! He did an Awesome job on our problem and we really appreciate all of his hard work!Dalton came to my house to check our entire plumbing system and he fund a few things that were needing some work but he quoted the prices to us and were thinking about having it done!

  • Review 8 (2024-08-27 - Rating: 5)

    Had an issue with a plumbing line and shut off valve on a weekend. Dalton was great! Informative and kind though all of it. He even followed up with us after the fact. You cant beat his customer service. We plan to use them again if needed.

  • Review 9 (2024-08-09 - Rating: 5)

    Communication with the office was on point. Received a call before the anticipated time and Dalton arrived on time and same day. Did the job efficiently and fairly. Great guy, and my client and I really enjoyed talking with.

  • Review 10 (2024-10-15 - Rating: 5)

    Lucas did a fantastic job installing our filter. He was professional, knowledgeable and friendly. I would recommend the business to anyone.

  • Review 11 (2024-09-05 - Rating: 5)

    Very good at his job explaining and making sure everything was working correctly. Great full that I was able to have them come out asap , will be using in the future if need be

  • Review 12 (2024-10-03 - Rating: 5)

    Dalton was very respectful. He even wore booties to keep my house clean a very nice young man. Id recommend him to anybody.

  • Review 13 (2024-08-14 - Rating: 5)

    Troy and the team did an excellent job and correctly identified issues two other companies did not. I will definitely be using Benjamin Franklin Plumbing and Troy again.

  • Review 14 (2024-09-30 - Rating: 5)

    I had a problem with a leak on our 2 year old water heater, Troy was the one who installed it at the time. Now that I found a leak he was here in no time to take care of it . Like always he was 💯 % professional and had it fixed in no time.

  • Review 15 (2024-09-04 - Rating: 5)

    Troy was prompt, kind & courteous.He did an awesome job diagnosing the issue & resolved it quickly & efficiently. :)

  • Review 16 (2024-05-31 - Rating: 5)

    Troy did a great job. I appreciated his arrival on time, his attention to detail and his detailed explanation of the mechanism moving forward. Benjamin Franklin Plumbing has been our go-to maintenance service for many years. I will be a loyal customer for many more.

  • Review 17 (2024-10-23 - Rating: 5)

    Ben Franklin plumbers had solutions for all of this houses challenges. I appreciated the patience and knowledge provided during this job. Not only were items fixed but I was given options each step of the way. Unforeseen obstacles did not slow this crew down. They were able to obtain the parts required quickly and finished the job on time.

  • Review 18 (2024-12-31 - Rating: 5)

    Prompt, professional and friendly. Everything and costs were well explained

  • Review 19 (2024-09-09 - Rating: 5)

    Dalton was polite and professional. Got the job done quickly. I would definitely use them again

  • Review 20 (2024-10-01 - Rating: 5)

    Chase was great! Got the job done in a timely manner! Very efficient!

  • Review 21 (2024-09-17 - Rating: 5)

    Professional, courteous, timely, friendly. Very pleased with the work done. Highly recommend. This is my third or fourth experience for as many plumbing jobs. Every experience is the same, exceptionally good. My wife and I are very pleased!

  • Review 22 (2024-01-30 - Rating: 5)

    The team at Benjamin Franklin did a wonderful job. The front desk/dispatchers made the process so easy. Chase came out for a water heater and house filtration system and was professional.The install has been complete for a few weeks and everything is running great.

  • Review 23 (2024-04-15 - Rating: 5)

    Hector was great! Very personable, profession, and friendly, with knowledge and skills to match! And he likes coffee! =DI used them again and theyre still wonderful! This time Chase came out and ran a new hot water line for me. They did a fantastic job!

  • Review 24 (2024-07-17 - Rating: 5)

    Awesome company. Fast and friendly service. Short waiting periods. Never had to wait long for someone to come out.

  • Review 25 (2024-05-14 - Rating: 5)

    I had a busted water main in my front yard. Not only were they the lowest quote I got but they were the only ones who offered me a 20-year warranty. They were also able to do it with the minimal amount of damage to my yard and they were able to get to it very promptly. I would highly recommend them to anyone needing plumbing services.

  • Review 26 (2024-01-24 - Rating: 5)

    We had a major breakage of a pipe in our front yard and we had no water. I called Benjamin Franklin and everybody was super professional and nice someone was able to come out and look at it that day and the next morning they responded and fixed it. Troy was our main contact and the person who came out to do the repair. He was amazing. I highly recommend this company.

  • Review 27 (2023-08-16 - Rating: 5)

    Troy is the best service manager top notch guy. This is the best plumbing service in Quick to respond on anything, Assured us we would be called promptly the next morning and we were! They came out within a couple hours and had us fixed up in no time! Super professional and courteous! Awesome, top notch service!! Very affordable! We will definitely be repeat customers!!! Troy thank you for being so amazing !!!!!

  • Review 28 (2024-01-12 - Rating: 5)

    Kevin did a fantastic job. We were scared having someone come out because of what some companies take advantage however your company was the best. They fixed plumbing in pipes and our shower and did it all for 175.00. we were very happy.

  • Review 29 (2020-01-30 - Rating: 5)

    Came in and did the job with professionalism and integrity. Absolutely will hire again when I need a plumbing job done. Right on time and absolutely incredible work.

  • Review 30 (2024-01-18 - Rating: 5)

    After this recent extreme cold snap we had, we had a pipe burst. Benjamin Franklin Plumbing had Chase out the very next day! Chase did a great job, great quality work and very reasonably priced. Would recommend them 100%! Thank you!

  • Review 31 (2023-10-09 - Rating: 5)

    Hector Salas was fantastic! We were notified he was on his way to our house via phone call and text. He was professional, courteous and knowledgeable, I have no doubt the job he did for us will fix our initial problem.I highly recommend Ben Franklin Plumbing, hopefully you’ll be lucky enough to get Hector for your job! He’s an asset to the company.

  • Review 32 (2024-08-22 - Rating: 5)

    Dalton was great and professional. He helped with the price too!

  • Review 33 (2024-09-03 - Rating: 5)

    Kitchen sink backed up. Chase came out the same day as our call (less than 3 hours!) and fixed it right up. Thanks!

  • Review 34 (2024-04-23 - Rating: 5)

    Very professional, did a great job! I would recommend and will use them again when I need their expertise. They were up front with pricing which is much appreciated!

  • Review 35 (2024-07-17 - Rating: 5)

    Chase was very helpful and professional. I will definitely call your company in the future!

  • Review 36 (2024-01-16 - Rating: 5)

    Chase was very professional and courteous and knowledgeable and explained everything where i could understand. We will use them for all of our plumbing needs from now on.Thank you for your hard work.

  • Review 37 (2024-02-20 - Rating: 5)

    Kevin was very prompt and very professional. He explained each step of the repair and associated fees before he did the work. He was respectful of my home, too

  • Review 38 (2024-03-06 - Rating: 5)

    Kevin did a great job replacing a bad outside faucet in a timely and efficient manner. A very pleasant young man. Look to have another outside faucet replaced soon. Highly recommend Kevin & Ben Franklin Plumbing.

  • Review 39 (2024-01-02 - Rating: 5)

    Troy Bowline was very professional, courteous and knowledgeable. He was very concerned and eager to resolve my issue, which he did extremely fast! I highly recommend Troy and Benjamin Franklin Plumbing!! Top Notch Service!!!!

  • Review 40 (2024-12-12 - Rating: 5)

    Professional and kind. Did a good job on our list of concerns.

  • Review 41 (2024-11-12 - Rating: 5)

    It was a pleasure to meet Chase and his work was professional and we found him to be very personable man and will be welcome in our home anytime.

  • Review 42 (2023-08-02 - Rating: 5)

    I had a major plumbing issue created by a contractor. Benjamin Franklin was very professional, respectful of my property and completed the job in the timeframe given. They kept me informed each step of the way. I will definitely call them again.Earlier this year, they installed a water heater for me. Again quality work and very professional.

  • Review 43 (2024-08-09 - Rating: 5)

    Reliable. Fast. Professional. Reasonably priced. I can’t ask for anything more.

  • Review 44 (2024-07-08 - Rating: 5)

    Chase was professional and knowledgeable, all the costs were clearly laid out and the prices were fair, very happy with the end results.

  • Review 45 (2024-09-04 - Rating: 5)

    Very responsive and quick to fix! Transparent and friendly. Thank you!

  • Review 46 (2024-12-13 - Rating: 5)

    Lucus is an excellant tech and very accommodating & well mannered. He serviced our RO system. Very efficient person.

  • Review 47 (2024-11-15 - Rating: 5)

    Excellent and fast job. Fixed in less than 30 minutes

  • Review 48 (2024-08-26 - Rating: 5)

    Dalton was very responsive and professional in answering my questions concerning my water softener issue. He quickly diagnosed the problem and informed me of my options and what services were available.

  • Review 49 (2022-03-18 - Rating: 5)

    Water heater died. Cold showers are miserable! He got me back in hot water, so to speak, quickly. Nice guy! Good, clean work.

  • Review 50 (2024-04-26 - Rating: 5)

    Chase did a great job. They were efficient and thorough. Answered all my questions and concerns.

  • Review 51 (2024-01-19 - Rating: 5)

    The technician was so courteous. He was so nice about explaining everything he had to do. I am extremely thankful that they responded so quickly to my water line break and in such cold temperatures.

  • Review 52 (2022-06-30 - Rating: 5)

    Service With A Smile!After a week of failed service attempts by a competing company, I reached out to Benjamin Franklin. Much to my delight on a FRIDAY, I was informed a plumber would be at my residence within two hours 40 minutes later... I was greeted by Chase (his smile is larger than life).Chase was quick to identify that my clogged kitchen sink was just part of the problem it was actually time to reconstruct some VERY OLD kitchen plumbing. Chase provided options to remedy the situation and the prices were very reasonable. With a plan in place, Chase returned the following business day.Chase was right on time! He was quick to get the job rolling. He was accompanied by another plumber (sorry sir, I failed to get your name, but I do thank you) together they were in and out. My kitchen was back to normal and clean. Both gentleman were very professional and knowledgeable. It was a pleasure working with them.I highly recommend Benjamin Franklin Plumbing. If you want Service With A Smile ask for Chase

  • Review 53 (2024-11-22 - Rating: 5)

    Dalton did an excellent job. He was thorough, efficient, straightforward, and extremely knowledgeable. He patiently answered all of my questions.

  • Review 54 (2023-09-07 - Rating: 5)

    Chase Allen did an excellent job. He showed up when he said he would and went above and beyond in making sure that the task was taken care of as well as another problem that came up out of nowhere. I would highly recommend Chase to anyone in need of some solutions to plumbing problems.

  • Review 55 (2023-11-03 - Rating: 5)

    Chase came to our home and immediately got to work after we told him what the problem was. He provided my husband and I with quality service and got the kitchen sink working as it should be. Thank you!!

  • Review 56 (2023-02-24 - Rating: 5)

    Hector did a superior job on changing out our lines to hook up the ice maker on our new refrigerator. Put in a new shut off valve under the sink and replaced the lines to the dishwasher. He was very pleasant and worked very hard to get it all done. We really appreciate the service he provided. Thank you Hector!!!

  • Review 57 (2024-10-26 - Rating: 5)

    Chase did such a great job. Prompt, clean, and took his time to explain what he was doing. We are so happy with the services we have received from Benjamin Franklin Plumbing

  • Review 58 (2022-03-30 - Rating: 5)

    Dalton and team were able to schedule pretty quickly and they did a fantastic job. My water main had busted and was leaking 40000+ gallons a month. They new exactly how to fix the issue and found the culprit. Save me money and conserve water. Great communication and great service!

  • Review 59 (2024-01-09 - Rating: 5)

    From the beginning of scheduleing an appointment to when Kevin came out and diagnosed the problem. The service was great. Suggested the repair options and corrected the issue. Will definitely recommend this company to anyone I know that needs a plumber.

  • Review 60 (2022-09-08 - Rating: 5)

    Hector and Chase came out and fixed the water supply line to the dishwasher and fixed the hot water faucet to the washer hook up as well. They were quick and efficient. Finished the job in under the estimated time which helped save some on the original estimate. They were very professional and kind. Definitely my first choice for any plumbing needs in the future. They even told us about their sister company who does HVAC. 10/10 would recommend.

  • Review 61 (2024-09-06 - Rating: 5)

    Gave me options on what to do..did not pressure me..nice people..good fast service..will use again

  • Review 62 (2023-10-24 - Rating: 5)

    Chase has been to our home in the past. Each time, he is friendly, helpful, and genuinely interested in providing a quick, affordable fix to the problem. We will continue to use Ben Franklin as long as this level of service is available!

  • Review 63 (2024-04-17 - Rating: 5)

    Chasa was on time , and very polite. He took care of the blocked drain. Would definitely use them again

  • Review 64 (2024-05-16 - Rating: 5)

    Kevin was on time..courteous ..respectful and talked me thru everything he did..He double checked to make sure everything was working and my experience with him could not have been more pleasant .

  • Review 65 (2021-11-30 - Rating: 5)

    Dyllan is absolutely the BEST plumber we have ever had. We would give him ten stars if that were possible. He is professional, friendly, knowledgeable, and punctual. He knew exactly how to fix our problem, and the work was done perfectly and quickly. He is an exceptional plumber. We look forward to having him help us with future jobs. Additionally, the customer service people we spoke with were wonderful - always courteous and very helpful. Ben Franklin Plumbing is a pleasure to work with.

  • Review 66 (2023-02-02 - Rating: 5)

    Chase is very professional and kind . In previous visit he was able to find other plumbing errors and fix it on the filtration system that helped improve my skin condition Ive had for a while. I appreciate his professional skills and kindness. Huge thanks

  • Review 67 (2022-02-25 - Rating: 5)

    Wonderful service. They came out and gave a very good price for the short term repair (ended up being roots in the pipe) and explained what the long term fixes would entail (tying some lines together etc) and the cost for each item. Cost and work were all reasonable. Out home has for some old 1960s pipes so there were several options for improving the situation. On time, professional, and cleaned everything as though he had never even been there. He even came out when it was freezing rain one of the days. Its not often that you get great service and a good price. Im very impressed with Benjamin Franklin plumbing and will use them again if future issues arise in my home.

  • Review 68 (2022-01-12 - Rating: 5)

    They installed a new furnace and water heater last year, and we were very pleased with the knowledge and professionalism, as well as prompt service. As a part of the warranty they just came out to inspect both systems, found a couple problems, one they were able to fix, and the other problems were a matter of educating us, which they kindly did. Chase even got under the house into our less than inviting crawl space to inspect all of our plumbing for leaks, etc. would definitely recommend

  • Review 69 (2024-12-07 - Rating: 5)

    Chase did a great job getting my issue resolved quickly.

  • Review 70 (2022-10-03 - Rating: 5)

    It took awhile to get it completed but Hector made sure along with a couple of other guys got the right sump pump with grinder for our system. Thank you so much Hector and the rest of the guys. Wished when Chase was here he would of the right and noticed it. We went through a lot but so thankful for Hector and the guys that came. I am very happy with the outcome.Joyce Keim

  • Review 71 (2024-05-30 - Rating: 5)

    Timely, kind and professional. Explained everything and answered all my questions. I will definitely use them again.

  • Review 72 (2024-01-19 - Rating: 4)

    They did me a very great job for me. I really appreciate their top quality service. And professional.

  • Review 73 (2022-05-27 - Rating: 5)

    My downstairs toilet was leaking, and had been running too much water, but Chase was able to fix everything up real quick. He diagnosed the problem, explained it to me, and made all the necessary adjustments in surprisingly short amount of time. I’ve had no further issues since. If there any plumbing issues in the future I will absolutely call Ben Franklin and hope I get Chase back.

  • Review 74 (2024-05-21 - Rating: 5)

    He arrived on time. Took care of the reason for the call. Left no messes. Was friendly and polite.

  • Review 75 (2020-08-28 - Rating: 5)

    Our water softener had been leaking for 2 weeks. We were able to order the parts from the manufacturer that we needed and they showed up promptly and installed it quickly. It is functioning properly and no longer leaking. they were very professional and did a great job and did not leave a mess. I have used this company over the last 10 years and have always been completely satisfied with them. They have installed two hot water heaters for us and done multiple faucet and water line repairs. Every time they do work for us they are quick and reasonable.

  • Review 76 (2022-07-07 - Rating: 5)

    Chase came out to give us an estimate on a new water heater and while he was here he went into the crawl space and turned my outdoor faucets on! All I asked is that he look at it so we knew where it was but he went that extra mile and in the heat no less!! Would highly recommend!

  • Review 77 (2023-10-26 - Rating: 5)

    Responded as they advised, came in, got right to it, quickly explained problem and what was needed to resolve, got permission, then went to work and resolved situation quickly, cleaned up, got in and out, Chase did a great job.

  • Review 78 (2022-02-23 - Rating: 5)

    This company is very good. They are polite and friendly and respond quicky. You know approximately the time of arrival the night before and they text before arrival. The technician explained everything and no surprises with cost. We have used them twice and will continue. I have no problem with giving referrals to friends and family.

  • Review 79 (2024-02-03 - Rating: 5)

    They did a good job. Cleaned the burner checked for leaks, explained it all to me. Seemed to be very knowledgeable. Will definitely use them again. Prompt service, good quality. Approximately 1 year later our hot water heater gave up. It was putting out 2000ppm into our house. City of Springfield Red flagged our hot water heater. It would have been dangerous not to turn off the gas. I called Benjamin Franklin plumbing and the next day they were out. We had them change our water heater. They are very professional and explained everything. They are now our go to plumbing company. I would recommend them to everyone. Dalton is excellent tech and very knowledgeable. For all of your plumbing needs call Benjamin Franklin plumbing.

  • Review 80 (2022-01-12 - Rating: 5)

    On time great customer service and the price was reasonable. I had a water heater that went out and it was taken care of first thing in the morning, the tech was very professional explain to me what was the problem and gave me options to repair or replace the whole thing. Also love how they give you a year or more free membership to service your water heater every year.

  • Review 81 (2021-06-03 - Rating: 5)

    Dyllan always is professional and quick. This time, he was even able to come early to take care of my issue. Plumbing issues are usually not much fun, but I’ve had nothing but good experiences with this company. They’re up front about costs, will tell you if they aren’t sure about something, and are happy to answer questions.

  • Review 82 (2022-04-04 - Rating: 5)

    I am very pleased with service. I called on Sunday because we had a broken pipe under the house. I actually spoke with a human and Dalton arrived first thing Monday. Dalton also repaired a leaky faucet while here. So nice to have running water!

  • Review 83 (2023-01-31 - Rating: 5)

    Benjamin Franklin Plumbing always does a great job. They are on time and call or text when the technician is on the way. We have used them for emergencies and routine scheduled visits and they have taken great care of us. Hector was great!

  • Review 84 (2024-09-18 - Rating: 5)

    Dalton was great. Nice guy. Quickly identified the leaky pipe and fixed it fast.

  • Review 85 (2024-04-19 - Rating: 5)

    Chase performed a water heater flush and whole home inspection. He is always knowledgeable, professional and courteous. Great job and always with a smile!

  • Review 86 (2016-07-19 - Rating: 5)

    Weve used Benjamin Franklin for about 7 years now. Their techs are always cordial, answer questions, professional, and they get the job done quickly. I appreciate being able to trust a company like theirs when there is a need for their services. I highly recommend them!

  • Review 87 (2024-01-25 - Rating: 5)

    Chase is always kind and knowledgeable. He answers my questions and provides me with options. Will always recommend BF Plumbing!

  • Review 88 (2020-05-02 - Rating: 5)

    We had a pipe break. The person who scheduled us was super nice! Very friendly and reassuring in my panic. The tech was out in an hour. He was very thurogh, quickly identified the problem and got it fixed. He even put everything back and cleaned up. Je was very nice and professional. We had kids and dogs running around and he was kind yo them all. Thank you for coming out so quick, foxing the leak, and getting thenwayer back on!!!

  • Review 89 (2017-04-03 - Rating: 5)

    Exceptional service! I was extremely impressed with Dylans promptness, thoroughness, and professionalism. He went above and beyond expectations, and our problem was remedied within a couple hours of my initial phonecall. (The fact that parts are stocked on the truck is definitely a huge time and stress saver.) I will use and recommend Benjamin Franklin Plumbing without reservation in the future!

  • Review 90 (2022-08-16 - Rating: 4)

    I have a warranty so check so they came to do an annual check and check water lines and pipes in the 2 1/2 bathrooms, shower faucets, kitchen faucets, water heater, water softener and check pipes out for leaks in the crawl space. Hector was very respectful, prompt, patient in explaining what he had to do in a way that I could understand.Hector is efficient and is an asset to your business. (Ben Franklin Plumbing.Sincerely,Ms Vickey Cross

  • Review 91 (2020-05-19 - Rating: 5)

    Dyllan and Corey were very professional while repairing our broken sewer line. Both men worked diligently to make sure our repair was completed in a timely manner. We could not have made a better choice than Benjamin Franklin Plumbing. The Backhoe operator was also an excellent worker with much knowledge and expertise. Thanks to you gentlemen for a job well done!

  • Review 92 (2022-06-01 - Rating: 5)

    Dalton did an excellant job, very polite and professionl. He arrived ontime, assessed the problem, explaind our options, and we decided on our course of action. Thanks for a job well done.

  • Review 93 (2021-06-12 - Rating: 5)

    Dalton was very professional, friendly, informative, and finished the job in a timely manner. I have used Benjamin Franklin Plumbing before and I will continue to be a repeat customer. I have been very pleased with their services.

  • Review 94 (2024-02-23 - Rating: 5)

    Chase Allen did a Wonderful job uncloggin our toilet, very friendly and professional and very very reasonable price.( Had a good laugh about the problem being a Vicks bottle stuck in the toilet 🤣)

  • Review 95 (2021-04-13 - Rating: 5)

    We had them install a gas line for a gas cook stove & they charged us exactly what we were quoted. Although it was higher than we were planning on spending they did a great job & even set up our new stove. Top notch company!

  • Review 96 (2021-02-17 - Rating: 5)

    Because of this brutally cold weather - we had a busted pipe. Had to turn off our water. I called Benjamin Franklin Plumbing. We were very happy to get a call this morning that they were on their way to our house. Repair was done in about an hour. We are SO grateful for the fast response - and Dyllan’s good work. I highly recommend Benjamin Franklin Plumbing!

  • Review 97 (2024-07-29 - Rating: 5)

    Dalton did a Fantastic job. He was courteous and prompt. Fixed the issue and nothing flat Up front pricing was fair

  • Review 98 (2020-03-09 - Rating: 5)

    My satisfaction was his upmost concern. Keep me informed with what was going on. Finished with the machine providing hot water and left me with some more ideas on maintain the unit. Love the perform of the unit which was purchase from Benjamin Franklin over 13 years go. Keep up the courtesy, caring, and quality service.

  • Review 99 (2023-03-31 - Rating: 5)

    Very polite. I would recommend him and the business. They were responsive and cared about my needs. They were on time both visits. Five stars for sure. Thanks.

  • Review 100 (2021-03-04 - Rating: 5)

    We appreciated that Dylan was masked the entire time he was in our home. He explained the problem and solution in a kind, professional manner to my 90 year old Papa. We were very pleased with his work.

  • Review 101 (2021-07-01 - Rating: 5)

    I have used Ben Franklin Plumbing for several years now; always was very pleased with their professionalism and services required. I will continue to use them for all my plumbing needs. Dalton was very informative during the process and kept me up to date on what was required.

  • Review 102 (2022-05-11 - Rating: 5)

    Dalton did a great job. Very prompt on replacing my hot water heater that was leaking. Very efficient and professional in his work.

  • Review 103 (2018-07-17 - Rating: 5)

    We had Jesse and Dillon out to relocate our outside faucet for easier access. I received a call that they were on their way and before I could even get home they had already completed the job and were gone. I inspected the work and everything looked great. Thanks Benjamin Franklin Plumbing!!

  • Review 104 (2014-05-15 - Rating: 5)

    I recently had my entire plumbing system redone. I mean sewer and water completely replaced throughout the house including a new 50 gallon water heater, all new supply lines, shut off valves and even braided washing machine hoses. Benjamin Franklin Plumbing did it all in two days! They not only replaced all of our plumbing but they also cleaned up after themselves! Amazing - Ive never had a contractor clean up as well as these guys did. They were knowledgeable and prepared. The price was seriously reasonable (way less than my husband & I expected) and they got me great financing terms on top of everything else. I would highly recommend Benjamin Franklin Plumbing. Now I have fantastic plumbing that works beautifully and a 20 year warranty! How can you beat that? (PS they also made sure we had a working toilet overnight during the repair!!!)

  • Review 105 (2022-12-24 - Rating: 5)

    Frozen pipes. Came out asap and let us know what to do. We were not aware of doors missing on outside vents. Got them covered and the water came back a few hours later. Grateful he came out in the cold on Christmas weekend.

  • Review 106 (2016-01-04 - Rating: 5)

    We had some very serious issues with our sewage line causing an extreme inconvenience in regard to our toilets. We called Benjamin Franklin because a friend recommended them to me. I was shocked by how low the final price was and how quickly they were able to get to my house to fix the situation. Great local company! Great to work with. Hope we dont need them again, but would not hesitate to do business with them in the future.

  • Review 107 (2024-07-04 - Rating: 5)

    Dalton Rust was fantastic! He offered to come out early so that we didn’t have to go a night without water, and made quick work of the repair we needed at a fair price. Very friendly and easy to work with, too!

  • Review 108 (2023-07-24 - Rating: 5)

    Hector Salas is awesome. Very good work, very professional, friendly, explains everything. If I ever need a plumber, I will use Hector.

  • Review 109 (2021-09-03 - Rating: 5)

    We have used Benjamin Franklin plumbing many times over the years. Most recently Dyllan replaced my water softener. He did a great job. He is always punctual and very pleasant, knows his job well. I always call Benjamin Franklin Plumbing because I know they are dependable and trustworthy.

  • Review 110 (2019-11-04 - Rating: 5)

    I had two water heaters flushed, the thermocouple on one of them replaced, and a sump pump inspection. Jesse was the technician and he was on time, very polite, covered his shoes when entering my house, explained what he was doing, and did it quickly. Nothing to complain about.

  • Review 111 (2016-07-20 - Rating: 5)

    Duke diagnosed our plumbing problems, explained our cost options, and allowed us to decide which way to go. Then he proceeded to make the repairs we had approved. Duke was prompt in arriving and did his job in clean professional manner. We were very please with him and his work.

  • Review 112 (2021-12-04 - Rating: 5)

    I have used Benjamin Franklin Plumbing seversl times over the years. They have always done a great job, Dyllan was here today. He was verty friendly, courteous, professioal, and on time! He explained the problem and my options. He was joined by Chase to help finish the job. Chase was also friendly and courteous. They finished the job promptly. They went above and beyond my expectations by cutting my shelving that had to be resized due to the size of the water heater. I recommend Benjamin Franklin Plumbing for any plumbing problems you want fixed right at a reasonable price!

  • Review 113 (2020-10-04 - Rating: 5)

    Dyllan came out to look at a sump pump that was giving me trouble. He was very friendly and was very knowledgeable. He was honest and explained things in a way that anyone could understand. Would highly recommend.

  • Review 114 (2023-05-17 - Rating: 5)

    Hector was courteous, professional, and efficient. I am completely satisfied with the job he and Karim did for us.

  • Review 115 (2023-01-23 - Rating: 5)

    They were on time, professional and curtious They did a very professional job, we highly recommend them and their staff. Great job! We will use them again

  • Review 116 (2021-04-01 - Rating: 5)

    Dillian was on time. He did our yearly maintenance accurately and professionally! He explained ournew maintenance agreement so was understood. Always very personable when comes.

  • Review 117 (2024-08-14 - Rating: 5)

    Our hot water heater leaked causing damage and stress. Dalton was friendly and professional and worked to get us scheduled for the next morning for installation of a new hot water heater.

  • Review 118 (2018-09-18 - Rating: 5)

    Jesse P. came to flush my hot water tank. He then proceeded to do a house inspection. I found Jesse to be quite knowledgable. He was very thorough and caught many details that needed attention. Jesse left me with prices and options for items needing further attention or replacement. I feel very satisfied with his work and his attention to detail. Thank you Jesse, Lewis Allen, Ozark, MO.

  • Review 119 (2020-12-10 - Rating: 5)

    Dalton was polite, on time and replaced my garbage disposal in short order! Everything was tested and is working fine. Thank you for a job well done.

  • Review 120 (2018-04-02 - Rating: 5)

    Dillon and Jesse gave us a quote on a new water softener and water heater system for a house we just moved into. After having time to mull the offer over, we went ahead and they got the system intalled in one day by the end of the week. They were very professional and we will be hiring them again for future projects.

  • Review 121 (2021-04-26 - Rating: 5)

    Tankless water heater needed ignition rod cleaning and annual maintenance. Tech was here within 18 hours, on time and quickly addressed all issues. Ben Franklin is not the cheapest service available but they do stand behind their work and products.

  • Review 122 (2024-11-11 - Rating: 5)

    This man is a problem solver..breath of fresh air

  • Review 123 (2020-05-21 - Rating: 5)

    There have been two occassions in the past year that we have needed service and each time Benjamin Franklin plumbing was responsive and very helpful.Dyllan has been our primary tech each time and he has been wonderful to work with. He is thorough, professional and takes the time to explain what the issue was, what caused it and how to prevent it in the future. I cant recommend this BFP enough!

  • Review 124 (2015-10-05 - Rating: 5)

    First time customer. Awesome same day service. Very professional and helpful. Looked at my problem and was able to fix it right on the spot and in a timely manner with an amazing price. I will only use Benjamin Franklin from now on.

  • Review 125 (2024-07-30 - Rating: 5)

    Dalton Rust did a great job!

  • Review 126 (2020-09-02 - Rating: 4)

    Called to have them go to our home occupied by renter. Didnt quite get the whole thing fixed. Called them back and they completed the job as asked as soon as we called them to let them know they missed something. Renter says everything is working great at this point. Thanks!!

  • Review 127 (2020-06-29 - Rating: 5)

    Our plumber Corey is amazing. Went over and above to find a solution for our difficult plumbing problem. His determination and professionalism is the reason we are choosing Benjamin Franklin to do the replumb our older home needs. Completed the replumb and was fantastic! Would recommend to all my friends and family

  • Review 128 (2021-10-01 - Rating: 5)

    Our technicians were Dillon and Chase. They were very good at their job. Very efficient and professional as well as personable. So glad we had them!!

  • Review 129 (2023-04-12 - Rating: 5)

    Hector was friendly, professional and incredibly informative on what procedures needed done and how much it would cost. I couldnt be happier with his service.

  • Review 130 (2021-05-19 - Rating: 5)

    They were great, and Dyllan did an awesome job explaining everything to me. Plumbing-related stuff always seems expensive, but they helped out as much as they could and at least now I’ve got a stellar system that meets the whole family’s needs.Thanks guys!!!

  • Review 131 (2021-03-24 - Rating: 5)

    They installed all new water lines under the house and into the bathroom, washer dryer, water heater, kitchen. They have been very respectable. Good guys to work with. Very happy with them.

  • Review 132 (2021-04-26 - Rating: 5)

    Dyllan was professional and actively listened to my concerns or questions. He did a wonderful job in a timely manner.Dyllan is an asset to your Company(Ben Franklin Plumbing).I would highly recommend Dyllan and Your Company to my family and friends.Sincerely,Ms. Vickey Cross

  • Review 133 (2024-09-20 - Rating: 5)

    Another great experience with Benjamin Franklin Plumbing. Dalton did a nice job and is very friendly. Will do business with them again.

  • Review 134 (2023-12-01 - Rating: 5)

    Extremely fast service and a very fair price! Super happy about the work that was done.

  • Review 135 (2022-06-06 - Rating: 5)

    Dalton was awesome! Came in on his day off to make sure we had hit water! Reasonably priced and very professional.

  • Review 136 (2021-06-19 - Rating: 5)

    Dylan is THE plumber we will be requesting from now on. He went above and beyond what was asked of him. The call center was on top of the situation from the beginning, professional, reliable and easy to communicate with.I dont know who you are going to call next time you have a plumbing need, but I am calling Benjamin Franklin Plumbing and requesting Dylan.Wish I could have left a 6 star review. C.B. Springfield MO

  • Review 137 (2024-04-04 - Rating: 5)

    Kevin Pedilla is very polite!He did fantastic job.

  • Review 138 (2023-07-06 - Rating: 5)

    Hector was always polite, made sure I understood what he was doing, I would definitely call again, thanks

  • Review 139 (2024-04-03 - Rating: 5)

    Kevin was very courteous and knowledgeable he did great job!Thank you Kevin

  • Review 140 (2023-07-10 - Rating: 5)

    Chase with Benjamin Franklin did a great job. He was friendly and explained how to keep our sink from clogging.

  • Review 141 (2021-03-30 - Rating: 5)

    The technician that came was very personable, polite, and professional. He was quite pleasant and friendly. I would not hesitate to use this company again.

  • Review 142 (2024-04-03 - Rating: 5)

    Service person was kind, gave good explanation of problem and did not appear rushed..

  • Review 143 (2024-05-17 - Rating: 5)

    Thanks to Troy for coming and unstopping the sump pump. I appreciate the speed in which Troy got it going

  • Review 144 (2020-05-19 - Rating: 5)

    I was assuming the major job was going to be scheduled for a different day. It wasnt. They were able to get the new water heater installed quickly and fixed a toilet (an extra addition to the job). Will use them again!

  • Review 145 (2023-07-06 - Rating: 5)

    The price wasnt bad for the work theyve completed, the work was clean and excellent, and they were there and working right after calling.Good place!

  • Review 146 (2023-10-09 - Rating: 5)

    Your prices suck. I guess thats how times have changed. I was the top drain cleaner in KC 23 years ago. Main line cleaning wes 79.00. unreal how times have changed.

  • Review 147 (2021-10-18 - Rating: 5)

    Happy they found a time to see the problem shortly after calling. Dyllan was very polite and attentive, and did a great job.

  • Review 148 (2024-04-02 - Rating: 5)

    Hector was very informative about what he was going to do. He didnt find anything wrong so that was reasuring.

  • Review 149 (2020-10-29 - Rating: 5)

    Dalton started the installation,very professional,knowledgeable,excellent installation, Unfortunately he cut his finger bad installing flue sheet metal,He immediately notified Dylan,I gave Dalton peroxide,helped him bandage finger,we loaded old water heater,and he sought medical treatment.Dylan arrived in less than 10 minutes finished the job.Ben Franklin plumbing is like family to me and they treat me the same.I Would never use anyone else.Excellent service.Thank you Dalton and Dylan.Praying Dalton has a speedy recovery.Dylan ty for finishing the job You guys are the best.

  • Review 150 (2024-09-20 - Rating: 5)

    Good guy and did a good job

  • Review 151 (2014-06-06 - Rating: 5)

    Scott from Ben Franklin came out to give me a bid on replacing my water lines that froze twice this winter and busted the main both times. Everyone did a great job, Scott sent Thomas and Dillon out quickly to put in new pipes and fix the main which sprayed water all over my furnace and water heater but luckily Scott turned off the power to everything so I could get them dried out before they got ruined saving me thousands of dollars. Thanks Scott!

  • Review 152 (2020-07-08 - Rating: 5)

    Friendly and on-time. He was able to fix my problem in under 2hrs, including a trip across town for a part. Would definitely recommend!

  • Review 153 (2023-11-07 - Rating: 5)

    Very efficient and helpful, did a little extra work and there was no charge. Appreciate the work Chase has doen.

  • Review 154 (2024-07-10 - Rating: 5)

    Dalton did excellent work. Professional and efficient.

  • Review 155 (2024-05-14 - Rating: 5)

    Kevin was timely and thorough. Pleasant and gave good recommendations.

  • Review 156 (2020-10-07 - Rating: 5)

    Dyllan was very professional. He understood the issue and went about checking the situation to see what needed to be done. He completed the service call and gave me the estimate.

  • Review 157 (2024-09-16 - Rating: 5)

    Jesse P, was Professional, courteous, cost efficient, and provide quality service, and gave great advice.

  • Review 158 (2016-07-20 - Rating: 5)

    Very professional and thorough. The initial person that took my call was very pleasant to speak with. Duke, service professional, came out and resolved our issue and was patient with all of our questions.

  • Review 159 (2023-04-28 - Rating: 5)

    Our plumbing check up went well! Benjamin Franklin Plumbing is professional, courteous and honest company.

  • Review 160 (2023-08-06 - Rating: 5)

    Great customer service, great quality work. Have helped us multiple times with plumbing issues during remodels.

  • Review 161 (2022-01-07 - Rating: 5)

    We have a yearly inspection of our tankless hot water heater preformed and Ben Franklin, who we purchased the unit from in 2015, has kept it in tip top shape and running smooth.

  • Review 162 (2024-12-27 - Rating: 5)

    Very great and courteous

  • Review 163 (2024-02-15 - Rating: 5)

    This visit was a yearly inspection and maintaince on our water softener and was preformed with knowledge of the unit and excitued perfectly. The serviceman was friendly courtious and knowledgeable.

  • Review 164 (2023-10-17 - Rating: 5)

    Terrific and timely service. I am a repeat customer and if I need a plumber I call Benjamin Franklin first!

  • Review 165 (2021-11-01 - Rating: 5)

    Dylan and his coworker were very professional, and had to get in my super small crawl space to replace a pipe (in the rain) so thank you. Great job

  • Review 166 (2020-05-27 - Rating: 5)

    Dylan was very professional and took his time explaining what needs to be done. He was very courteous and knew his job well.

  • Review 167 (2024-11-25 - Rating: 5)

    HE DID FANTASTIC JOB!

  • Review 168 (2022-06-21 - Rating: 5)

    They have always been great for us! They guarantee their work, and they give no qualms with backing up that guarantee, should issues arise.

  • Review 169 (2022-03-01 - Rating: 5)

    Dylan was thorough and professional. He investigated a tiny sound we were afraid was a water leak. He found nothing and gave an all clear.

  • Review 170 (2021-06-24 - Rating: 5)

    Dyllan always does a good job! Makes plumbing problems almost a pleasure!! He is always polite and friendly while being professional.

  • Review 171 (2022-11-10 - Rating: 5)

    Chase checked our water softener tank and turn off the leak. He look for parts online and suggested a new tank.

  • Review 172 (2024-04-18 - Rating: 5)

    Although we didn’t get to meet Chase, we appreciated him taking care of our rental property! Our renter remarked about how professional and courteous he was. He listened to what they thought and all concerns. As a landlord, we appreciated that he provided a picture from under the house to prove everything was dry. Thank you for establishing trust and confidence!

  • Review 173 (2024-07-13 - Rating: 5)

    Wonderful timely service and excellent Repairman Dalton !

  • Review 174 (2023-08-17 - Rating: 5)

    Hector did a great job identifying our problem and fixing it quickly. Very pleased!

  • Review 175 (2021-07-21 - Rating: 4)

    Dyllan was great. However, I called after looking at the web site which seemed to indicate same day service and I had to wait 24 hours.

  • Review 176 (2023-03-28 - Rating: 5)

    Chase did a great job in a timely manner and was very courteous and explained everything thoroughly.

  • Review 177 (2024-01-05 - Rating: 5)

    Kevin did a great job, he was on time and professional.

  • Review 178 (2024-07-31 - Rating: 5)

    Most Awesome Plumber ever! Thanks Dalton!!!!!!!

  • Review 179 (2023-12-11 - Rating: 5)

    Very friendly and professional. Will use them again. Recommend them.

  • Review 180 (2016-03-30 - Rating: 5)

    CARL PHILLIPS AT BEN FRANKLIN PLUMBING SAVED OUR HOUSE! WHILE ON VACATION, WE HAD SOMEONE CHECKING OUR HOUSE AND HE SMELLED HOT METAL AND HEARD A NEW NOISE FROM THE WATER HEATERS. I CALLED BEN FRANKLIN PLUMBING AND SPOKE TO CARL PHILLIPS ABOUT THIS ISSUE. WITHOUT AN APPOINTMENT, HE IMMEDIATELY WENT TO OUR HOUSE AND FIXED THE PROBLEM SO WE DID NOT HAVE TO WORRY DURING OUR VACATION. I LIKE HIS CAN DO, GET IT DONE AND VERY CARING ATTITUDE. I SUSPECT THAT SOME PLUMBING COMPANIES WOULD HAVE HAD ME WAIT DAYS FOR AN APPOINTMENT BUT NOT CARL AT BEN FRANKLIN PLUMBING. THANK YOU FOR YOUR SUPERB AND EXPEDITIOUS SERVICE!

  • Review 181 (2020-10-08 - Rating: 5)

    We’ve been with them for years and have always been happy and satisfied with the workmanship, cleanliness, professionalism and personalities of each and every tech. Thanks so much

  • Review 182 (2020-10-22 - Rating: 5)

    The gentleman were very professional and explain what they were doing, helping me understand. They were fast and did an excellent job.

  • Review 183 (2024-03-07 - Rating: 5)

    Chase did a great job for me at the last minute!!

  • Review 184 (2022-08-17 - Rating: 5)

    Ben Franklin/24 Hour Heating and Air always does a fantastic job. Weve used them for years.

  • Review 185 (2023-07-06 - Rating: 5)

    I cant say enough about this team, they did a wonderful job, highly recommend their business to others!

  • Review 186 (2021-11-22 - Rating: 5)

    Great service, professional and very responsive. Quality work and you will get a great price! Awesome people to work with!

  • Review 187 (2020-04-18 - Rating: 5)

    They are on time call or text when the technician is on the way. We have used them for two bathroom remodels and they came out great. I had a million questions about other areas an the house and they took there time to look made sure My concerns were resolved. Highly recommended and they have multiple financing options also.

  • Review 188 (2021-11-08 - Rating: 5)

    The tech came out quickly and was very respectful and professional. The cost was too high, so we are going another route.

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